Customer Service Product Specialist
Gerry Lane Enterprises job in Baton Rouge, LA
Customer Care Specialist (In Our Service Department)
This position involves providing outstanding customer service by answering phone calls in the service department, returning customer calls, and providing updates to customers with vehicles in service. Communication with Customers, Service Writers, and Managers to ensure customers are informed.
Responsibilities:
Answer incoming phone calls in the service department
Return customer calls promptly
Provide updates to customers with vehicles in service
Communicate effectively with service writers, customers, and managers to keep customers informed
Requirements:
Excellent communication skills
Ability to multitask
Strong attention to detail
Previous customer service experience is a plus
Benefits:
Competitive compensation
Opportunity for growth
Health insurance
401k plan
About the Company: Gerry Lane Buick is located in Baton Rouge, LA and is committed to providing excellent customer service and quality vehicles to our customers. Join our team and be a part of our success!
At Gerry Lane Enterprises, we strive to make every customer a customer for life. Our Louisiana dealerships have been proudly serving the Baton Rouge areas for many years. Our promise is to keep delivering the same top-notch service and value that our community has come to expect from all of our dealerships through the years.
Are you looking for a job that combines competitive pay with good culture? Have you been considering the automotive industry but don't know how to break in? Are you passionate about delivering a unique customer experience that creates a memorable and outstanding impression? If you answered yes to any of these questions, we want to talk to you.
NO EXPERIENCE REQUIRED - ON-THE-JOB PAID TRAINING WILL BE PROVIDED. Join our service team today!
What We Offer:
Competitive Compensation
Flexible Schedules
401K With Company Match
Vision / Dental / Health Insurance
Paid Training
Great Culture
Promote From Within!
Responsibilities
Build relationships & create customers for life. Assist them in staying updated when their vehicle is in our service department for repairs.
Know the in's & the out's of service offerings
Direct report to the Service Manager regarding status of customer vehicle.
Bring your ‘A game' & positive attitude with you every day
7:00 Am to 4:00 PM Monday through Friday
Qualifications
Be ready to hit the ground running
Fantastic communication skills with your customers
Professional, well-groomed personal appearance.
Willing to submit to a pre-employment background check & drug screen
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Auto-ApplyParts Delivery Driver
Gerry Lane Cadillac job in Baton Rouge, LA
At Gerry Lane Enterprises, we strive to make every customer a customer for life. Our Louisiana dealerships have been proudly serving the Baton Rouge areas for many years. Our promise is to keep delivering the same top-notch service and value that our community has come to expect from all of our dealerships through the years.
Are you looking for a job that combines competitive pay with good culture? Have you been considering the automotive industry but don't know how to break in? Are you passionate about delivering a unique customer experience that creates a memorable and outstanding impression? If you answered yes to any of these questions, we want to talk to you.
What We Offer:
Competitive Compensation
Flexible Schedules
401K With Company Match
Vision / Dental / Health Insurance
Bonus Incentives
Paid Training
Great Culture
Promote From Within!
Responsibilities
Safely deliver auto parts to body shops and repair shops
Load your truck with parts going out for delivery
Pick up returns from shops and document for credit
Collect payments from shops
Maintain relationships with the shops you deliver to
Qualifications
Candidate must have clean driving record and must be able to pass pre-employment drug screen
Potential candidate must have strong work ethic
Must be able to drive a manual transmission
Auto parts knowledge and experience preferred
Auto-ApplyAutomotive Sales Associate
Gerry Lane Enterprises job in Baton Rouge, LA
Auto Sales Consultants Needed | No Experience Necessary | $15/hr Training Salary
Gerry Lane Cadillac
Baton Rouge, Louisiana
Gerry Lane Enterprises is hiring immediately for Sales Consultants, to join our team.
NO EXPERIENCE REQUIRED - ON-THE-JOB TRAINING WILL BE PROVIDED
Gerry Lane Enterprises, a family and community-oriented company, has been in the automobile industry for over 50 years and expanding business requires outstanding Sales Consultants. This position provides excellent opportunities for significant earning potential and advancement from $45,000 to over $100,000 per year.
JOB DESCRIPTION:
The Sales Consultant is responsible for assisting customers in the vehicle purchase process while ensuring each customer has an extraordinary dealership experience. An excellent level of service, by doing business with professionalism, teamwork, honesty, and integrity, is crucial, for all potential and existing customers.
REQUIREMENTS:
No Experience Required
Basic computer knowledge and skills
Professional appearance
Strong communication and presentation skills
Outstanding work ethic
Self-motivated and team-oriented
Valid driver's license with a good driving record
BENEFITS:
Professional & Drug Free Work Environment
Commissions - Bonuses - Performance Rewards
Benefits - Medical - Dental - Vision - 401K
Paid Vacation
Continuous On-The-Job Training and Development
Employee Vehicle Purchase Plan
Auto-ApplyFor Internal Use Only
Gerry Lane Enterprises job in Baton Rouge, LA
For Internal Use Only
Auto-ApplyBody Shop Estimator
Gerry Lane Enterprises job in Baton Rouge, LA
At Gerry Lane Enterprises, we strive to make every customer a customer for life. Our Louisiana dealerships have been proudly serving the Baton Rouge areas for many years. Our promise is to keep delivering the same top-notch service and value that our community has come to expect from all of our dealerships through the years.
Are you looking for a job that combines competitive pay with good culture? Have you been considering the automotive industry but don't know how to break in? Are you passionate about delivering a unique customer experience that creates a memorable and outstanding impression? If you answered yes to any of these questions, we want to talk to you.
What We Offer:
Competitive Compensation
Flexible Schedules
401K With Company Match
Vision / Dental / Health Insurance
Bonus Incentives
Paid Training
Great Culture
Promote From Within!
Responsibilities
Reviewing repair cost estimates with body shop manager or foreman
Determining feasibility of repair versus replacement of parts, such as bumpers, fenders, and doors
Evaluating practicality of repair as opposed to payment of vehicle market value before accident
Preparing insurance forms to indicate repair cost estimate and recommendations
Estimating cost of repainting, converting to special purposed, or customizing undamaged vehicles
Presenting information and responding to questions from groups or managers, clients, customers, and the general
Requirements
Minimum of 1-2 years previous estimator experience is required
Confidence to handle high volume estimator needs under limited availability
Ability to read/interpret documents such as safety rules, operating, and maintenance instructions and procedures manual
Ability to write routine reports and correspondence
Excellent communication skills, high level of initiative, and ability to work in a team
Basic MS Office knowledge; computer software, internet proficiency, and general math skills
Experience in the estimating/body shop/automotive field Insurance company a big PLUS
Must be willing to submit to a background check and drug screen with a valid driver's license
Professional appearance in accordance with body shop policies / dress code
Previous knowledge and experience with estimating software
Auto-ApplyBody Shop Technician - Experience Required
Gerry Lane Enterprises job in Baton Rouge, LA
At Gerry Lane Enterprises, we strive to make every customer a customer for life. Our Louisiana dealerships have been proudly serving the Baton Rouge areas for many years. Our promise is to keep delivering the same top-notch service and value that our community has come to expect from all of our dealerships through the years.
Are you looking for a job that combines competitive pay with good culture? Have you been considering the automotive industry but don't know how to break in? Are you passionate about delivering a unique customer experience that creates a memorable and outstanding impression? If you answered yes to any of these questions, we want to talk to you.
What We Offer:
Competitive Compensation
Flexible Schedules
401K With Company Match
Vision / Dental / Health Insurance
Bonus Incentives
Paid Training
Great Culture
Promote From Within!
Responsibilities:
As a Body Shop Technician you will be responsible for performing automotive repairs and service as assigned in accordance with manufacturer and insurance standards.
Duties and responsibilities include, but are not limited to, the following:
Perform work as outlined on repair orders
Examine damaged vehicles to estimate repair procedures
Complete work in accordance with applicable safety requirements
Conduct parts inventory for collision repairs to ensure accuracy
Monitor the progress of vehicle repairs to determine the schedule for final assembly
Complete proper documentation and record keeping on repair orders
Perform proper tool and equipment usage and maintenance
Maintain a good work attitude and cooperate with managers and fellow employees in positive spirit of teamwork
Qualifications:
3 years of auto body collision repair experience required.
High School diploma/GED required, collision tech graduate preferred.
I-CAR certification or ASE training preferred
Experience using frame and measuring equipment
History of working independently and in a team environment
Highly organized, able to handle multiple concurrent assignments
Valid driver's license and insurable driving record
Auto-ApplyProduct Specialist
Gerry Lane Enterprises job in Baton Rouge, LA
At Gerry Lane Enterprises, we strive to make every customer a customer for life. Our Louisiana dealerships have been proudly serving the Baton Rouge areas for many years. Our promise is to keep delivering the same top-notch service and value that our community has come to expect from all of our dealerships through the years.
Are you looking for a job that combines competitive pay with good culture? Have you been considering the automotive industry but don't know how to break in? Are you passionate about delivering a unique customer experience that creates a memorable and outstanding impression? If you answered yes to any of these questions, we want to talk to you.
NO EXPERIENCE REQUIRED - ON-THE-JOB PAID TRAINING WILL BE PROVIDED. Join our sales team today! We are hiring Product Specialists.
What We Offer:
Competitive Compensation
Flexible Schedules
401K With Company Match
Vision / Dental / Health Insurance
Bonus Incentives
Paid Training
Great Culture
Promote From Within!
Responsibilities
Build relationships & create customers for life. Assist them in selecting a vehicle by asking questions and listening carefully to their responses.
Be the vehicle expert. Know the in's & the out's of product offerings, optional packages & latest technology
Perform high-quality and professional demonstrations of new/used vehicles.
Follow-up with buyers to ensure referral business.
Learn to overcome objections and thrive in sales situations
Direct report to the Sales Manager regarding objectives, planned activities, reviews, and analyses.
Bring your ‘A game' & positive attitude with you every day
Qualifications
Available to work flexible hours & weekends
Ready to hit the ground running on learning new product in's & out's
Fantastic communication skills with your customers
Professional, well-groomed personal appearance.
Clean driving record
Willing to submit to a pre-employment background check & drug screen
Auto-ApplyService Cashier
Gerry Lane Enterprises job in Baton Rouge, LA
We are seeking a Cashier with excellent customer service skills and a winning attitude. This individual will receive calls into the dealership, determine the nature of the callers business, and direct the caller to their destination. This position will also be responsible for basic accounting skills and knowledge of routine accounting functions in both accounts receivable and accounts payable.
At Gerry Lane Chevrolet, we strive to make every customer a customer for life. Our Louisiana dealerships have been proudly serving the Baton Rouge areas for many years. Our promise is to keep delivering the same top-notch service and value that our community has come to expect from all of our dealerships through the years.
Are you looking for a job that combines competitive pay with good culture? Have you been considering the automotive industry but don't know how to break in? Are you passionate about delivering a unique customer experience that creates a memorable and outstanding impression? If you answered yes to any of these questions, we want to talk to you.
What We Offer:
Competitive Compensation
Flexible Schedules
401K With Company Match
Vision / Dental / Health Insurance
Bonus Incentives
Paid Training
Great Culture
Promote From Within!
Responsibilities
Calculate the customer's bill using the dealership's computer system
Receive cash, checks and credit card payments from customers and record the amount received on the repair order and/or counter ticket
Make change accurately and issue receipts to customers
Answer phones and direct consumer to the proper department and follow up in a timely manner
Handle customer complaints diplomatically and refer complaining customers to the appropriate individual for resolution
Operate switchboard telephone system
Communicate with callers in a professional, friendly and efficient manner, striving to minimize the amount of time customers spend on hold
Assist the managers with various clerical duties as needed
Be friendly, professional, courteous and efficient when working with all customers and employees
Familiarize yourself with department structures & internal procedures for assisting customers efficiently
Qualifications
Experience with Microsoft Office suite is a plus
Available to work flexible hours on weeknights & weekends
Ability to communicate customers' interests needs and requests to management and sales personnel
Professional personal appearance
Clean driving record
About the Dealership
Auto-ApplyDetailer/Car Washer
Gerry Lane Enterprises job in Baton Rouge, LA
Responsibilities
Clean, wax, polish, refurbish and detail vehicles that were collision damaged, as well as old and new vehicles
Inspect finished products to ensure the highest quality service
Understand and deliver on specific customer requirements
Maintain proper function of all service tools and equipment
Directly report any damage to the supervising manager in a clear and timely fashion
Coordinate and arrange work effectively with team members
Maintain excellent standards and quality of service to positively represent the organization
Other duties as assigned
Qualifications
Positive attitude and can-do mentality
Hardworking personality, shown leadership qualities and eagerness to improve
Excellent communication and customer service skills
Valid driver's license and clean driving record
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Auto-ApplyExperienced Diesel Technician
Gerry Lane Enterprises job in Baton Rouge, LA
At Gerry Lane Enterprises, we strive to make every customer a customer for life. Our Louisiana dealerships have been proudly serving the Baton Rouge areas for many years. Our promise is to keep delivering the same top-notch service and value that our community has come to expect from all of our dealerships through the years.
Are you looking for a job that combines competitive pay with good culture? Have you been considering the automotive industry but don't know how to break in? Are you passionate about delivering a unique customer experience that creates a memorable and outstanding impression? If you answered yes to any of these questions, we want to talk to you.
What We Offer:
Competitive Compensation
Flexible Schedules
Technician Uniforms
Loyal client base from over 40 years in the same location
Multiple Diesel Fleet Accounts providing a steady stream of ROs
2200+ ROs/month
Professional work environment with 42 service bays
401K With Company Match
Vision / Dental / Health Insurance
Bonus Incentives
All required certifications and training paid: including transportation and certification fees
Great Culture
Promote From Within!
Job Responsibilities:
Perform work specified on maintenance and repair orders with efficiency and in accordance with dealership and/or manufacturer standards
Diagnose and repair vehicle automotive systems including engine, transmission, electrical, steering, suspension, braking, air conditioning, etc. to specification
Provide labor and time estimates for additional automotive repairs
Explain mechanical diagnoses and required repairs in a non-technical manner to service advisors and customers
Continuously learn new technical information and techniques in formal training sessions in order to stay abreast with rapidly changing technology.
Inspect and test new vehicles and recording findings so that necessary repairs can be made.
Job Requirements:
High school diploma/GED preferred
Minimum of 3 years of diesel repair and maintenance experience in a heavy truck / fleet dealership or shop environment
One or more factory trained certifications preferred
Possess own tools to perform work on all systems on diesel equipment
Knowledge on A/C system, brake system, emission systems, air systems and diagnostics / trouble shooting of diesel engines
Basic computer skills with ability to use diagnostic programs
Hold CDL license or be capable of obtaining a CDL license
Must be able to pass a drug test, background check, and MVR check
Required experience:
Diesel Technician / Heavy Truck -Trailer Mechanic: 3 years
Required license or certification: ASE
ASE electrical and Air Brake System certification
CDL Preferred
Certified welder a plus
Auto-ApplyInternet Sales Consultant
Gerry Lane Enterprises job in Baton Rouge, LA
Gerry Lane Chevy is looking to add to our internet sales team!
MUST HAVE DEALERSHIP EXPERIENCE.
Description of the role: The Internet Sales Consultant will be responsible for managing and responding to online sales inquiries for Gerry Lane Chevrolet. They will be the primary point of contact for potential customers who are interested in purchasing a vehicle through the dealership's website. It will be their role to provide excellent customer service and assist customers throughout the sales process, from initial inquiry to final purchase.
Responsibilities:
Respond to online sales inquiries in a timely and professional manner
Assist customers in finding the right vehicle to meet their needs and budget
Follow up with potential customers to answer any questions and provide additional information
Negotiate and finalize sales agreements with online customers
Coordinate with dealership's sales team to ensure a smooth transition from online to in-person sales
Maintain accurate and up-to-date customer information in the dealership's CRM system
Meet or exceed monthly sales targets and goals
Requirements:
Prior experience in sales or customer service in the automotive industry
Strong communication and interpersonal skills
Ability to effectively communicate and build relationships with customers via email, phone, and online chat
Knowledge of automotive features, specifications, and financing options
Proficiency in using CRM software and online sales platforms
Self-motivated and able to work independently
Excellent time management and organizational skills
Familiarity with current social media and online marketing trends
Benefits:
Competitive compensation package
Opportunity for career growth and advancement
Comprehensive training and support
Health, dental, and vision insurance
401(k) retirement plan
Paid time off and holidays
About the Company:
Gerry Lane Chevrolet is the number one Chevrolet dealership in Louisiana and a very well-established business in Baton Rouge. With a strong and dedicated sales team, we have been providing exceptional customer service and high-quality vehicles to our customers for over 50 years. As a family-owned business, we pride ourselves on creating a positive and supportive work environment for our employees. We value integrity, teamwork, and a commitment to excellence in everything we do.
Gerry Lane Chevrolet is an equal opportunity employer.
Auto-ApplyTitle Clerk
Gerry Lane CDJR job in Zachary, LA
Gerry Lane CDJR is a trusted automotive dealership located in Zachary, LA, known for its commitment to quality service and customer satisfaction. As a part of the community, we strive to provide an exceptional buying and servicing experience for all our customers. Our team values integrity, professionalism, and dedication to excellence in every aspect of the business.
Gerry Lane employees receive great benefits including health insurance, 401k with match, PTO, etc. Responsibilities
Process documents for state registration, follow the proper paperwork and ensure that tax and title documents are also completed
Process all payoffs, registrations for new and pre-owned vehicles, all license plate issuing and transfers and obtain all dealer titles
Send bills, contracts, warranties and service contracts to the appropriate agency, such as the department of motor vehicles
Check for completeness and signatures on all required parts of forms. Additionally, vehicle title clerks may check for accuracy of vehicle sale and purchase prices
Maintain a file of sales, prices, payments, warranties, service contracts and other pertinent information related to the sale or transfer of a vehicle
Maintain titles and MSO's for inventory
Prepare title work for sold vehicles and submit to DMV
Enter used vehicle purchases into inventory
Help out business office as needed
Qualifications
Automotive experience required
High School Diploma or equivalent
Highly organized and eagerness to improve
Willingness to take initiative
Computer literacy, quality writing and grammar skills
Ability to handle multiple tasks easily
Ability to provide quality customer service
Work with all levels of employee
Clean driving record and valid driver's license
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Auto-ApplyParts Counterperson
Gerry Lane Enterprises job in Baton Rouge, LA
At Gerry Lane Enterprises, we strive to make every customer a customer for life. Our Louisiana dealerships have been proudly serving the Baton Rouge areas for many years. Our promise is to keep delivering the same top-notch service and value that our community has come to expect from all of our dealerships through the years.
Are you looking for a job that combines competitive pay with good culture? Have you been considering the automotive industry but don't know how to break in? Are you passionate about delivering a unique customer experience that creates a memorable and outstanding impression? If you answered yes to any of these questions, we want to talk to you.
What We Offer:
Competitive Compensation
Flexible Schedules
401K With Company Match
Vision / Dental / Health Insurance
Bonus Incentives
Paid Training
Great Culture
Promote From Within!
This is a great opportunity to start your career in retail automotive and familiarize yourself with the parts and service side of our business.
Responsibilities:
Oversee the parts sales process from start to finish
Communicate with customer on parts status
Communicate with staff and customers in a friendly and professional manner
Be able to read and understand the parts catalog when looking up parts
Answers phone calls, providing price quotes and other information
Reviews body shop estimates to be sure the parts that are ordered are correct and all pricing is in line with the estimate
Provides high-level service to internal and external customers.
Pulls and fills orders from stock
Maintain weekly bin checks to ensure accuracy of stock
Notifies parts manager of out-of-stock parts or shop materials that need immediate attention
Locates out-of-stock parts from an outside source and submits an emergency order, if necessary
Make sure all internal requests for parts are billed on service repair order
Receives payment from retail customers or obtains credit authorization
Set up orders for daily shipment, delivery, or pick-up
Qualifications:
Have a High School Diploma or equivalent
Have experience with auto parts sales (General Motors experience preferred)
Are able to work in a fast-paced work environment
Have strong organizational and time management skills
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume
Cell phone abuse will not be tolerated.
Auto-ApplyService Technician
Gerry Lane Enterprises job in Baton Rouge, LA
At Gerry Lane Enterprises, we strive to make every customer a customer for life. Our Louisiana dealerships have been proudly serving the Baton Rouge areas for many years. Our promise is to keep delivering the same top-notch service and value that our community has come to expect from all of our dealerships through the years.
Are you looking for a job that combines competitive pay with good culture? Have you been considering the automotive industry but don't know how to break in? Are you passionate about delivering a unique customer experience that creates a memorable and outstanding impression? If you answered yes to any of these questions, we want to talk to you.
What We Offer:
Competitive Compensation
401K With Company Match
Vision / Dental / Health Insurance
Bonus Incentives
Paid Training
Great Culture
Promote From Within!
Responsibilities
Perform work specified on the repair order with efficiency and in accordance with dealership
Test-drive vehicles, and test components and systems, using diagnostic tools and special service equipment
Diagnosing, maintaining, and repairing vehicle automotive systems including engine, transmission, electrical steering, suspension, brakes, air conditioning, etc.
Communicate directly with the Service Advisor so that customers can be informed if any additional service is needed. Providing an estimate of time needed for additional repairs
Executing repairs under warranty to manufacturer specifications
Qualifications
ASE certifications are ideal
Strong automotive background
Strong teamwork skills
Willing to submit to a drug screen & background check
Must have clean & valid driver's license
Auto-ApplyService Manager
Gerry Lane CDJR job in Zachary, LA
Job Description
Gerry Lane CDJR is seeking a dedicated and experienced Service Manager to join our team in Zachary, LA. In this role, you will oversee the service department operations, ensuring exceptional customer satisfaction and efficient workflow. You will lead and support the service team to maintain the highest standards of vehicle repair and maintenance services.
Responsibilities
Manage daily service department operations, including workflow, staffing, and customer interactions.
Ensure timely and accurate service delivery while maintaining a high level of customer satisfaction.
Lead, coach, and motivate the service team to meet performance goals and development objectives.
Oversee vehicle repairs, maintenance schedules, and warranty work to ensure quality and efficiency.
Maintain effective communication with customers regarding service estimates, progress, and completion.
Collaborate with other departments to streamline service-related processes and improve overall dealership performance.
Manage inventory and ordering of parts and supplies necessary for service operations.
Ensure compliance with safety, environmental, and industry regulations.
Requirements
MUST HAVE DEALERSHIP SERVICE EXPERIENCE
Proven experience as a Service Manager or similar role in the automotive industry.
Strong leadership and team management skills.
Excellent customer service and communication abilities.
Knowledge of vehicle repair processes and dealership service operations.
Ability to manage multiple tasks and prioritize effectively under pressure.
Familiarity with automotive service software and dealership management systems is a plus.
Valid driver's license and a clean driving record.
Benefits
Competitive compensation package (details to be discussed during interview).
Opportunities for professional growth and development.
Supportive and dynamic work environment.
Employee discounts and other company perks.
About the Company
Gerry Lane CDJR is a reputable dealership located in Zachary, LA, committed to delivering outstanding automotive sales and service experiences. We pride ourselves on our dedicated team and customer-focused approach, offering quality vehicles and comprehensive support to our community.
We are an equal opportunity employer.
Detail Specialist
Gerry Lane Enterprises job in Baton Rouge, LA
What We Offer:
Competitive Compensation
Flexible Schedules
401K With Company Match
Vision / Dental / Health Insurance
Bonus Incentives
Paid Training
Great Culture
Promote From Within!
Responsibilities:
Wash, wax, and buff the vehicle
Clean interior and exterior windows
Vacuum and scrub interior of vehicle
Clean engine and engine compartment
Apply dressing on tires and tire wells
Utilize special purpose cleaners to ensure lasting cleanliness of vehicles
Operate all tools in a safe manner
Report any safety issues immediately to management
Requirements:
Ability to pay attention to detail
Excellent customer service skills
Ability to follow instructions
Positive attitude
Must have a valid state driver's license
Auto-ApplyBody Shop Painter
Gerry Lane Enterprises job in Baton Rouge, LA
At Gerry Lane Enterprises, we strive to make every customer a customer for life. Our Louisiana dealerships have been proudly serving the Baton Rouge areas for many years. Our promise is to keep delivering the same top-notch service and value that our community has come to expect from all of our dealerships through the years.
Are you looking for a job that combines competitive pay with good culture? Have you been considering the automotive industry but don't know how to break in? Are you passionate about delivering a unique customer experience that creates a memorable and outstanding impression? If you answered yes to any of these questions, we want to talk to you.
What We Offer:
Competitive Compensation
Flexible Schedules
401K With Company Match
Vision / Dental / Health Insurance
Bonus Incentives
Paid Training
Great Culture
Promote From Within!
Responsibilities
Promote an understanding of and strong dedication to client happiness.
Maintain up-to-date technical knowledge sufficient to properly and deftly complete painting assignments.
Align with all applicable company and legal requirements controlling vehicle repairs.
Accurately evaluate nature and extent of work described on repair order; notifying estimator if portions of work are not necessary or additional materials/work are needed.
Plan efficient work procedures using technical manuals and knowledge of surface preparations and painting techniques; arranging to obtain timely delivery of paint and necessary materials.
Perform quality paint application within timeframe and material allowances as well as according to guidelines by efficiently using appropriate/allocated tools.
Utilize protective supplies as appropriate to ensure the cleanliness of vehicle.
Operate lifting and moving devices to move materials and equipment and access areas.
Responsible for cleaning, sanding, and applying chemical solutions to prepare and condition surfaces prior to painting.
Mask and cover surfaces not to be painted; removing accessories such as chrome, mirrors and windshield wipers.
Mix and thin paint or other coatings to specified color and consistency according to standard formulas or color charts.
Spray specified amount or thickness of primer, protective, decorative, or finish coatings, such as paint, lacquer, sealer, or enamel, onto prepared surfaces.
Qualifications
Education and/or experience in paint repair
A high school diploma or the equivalent
Understanding and compliance with safety rules and practices as well as posted work rules and procedures
Positive outlook with a high-energy personality
Ability to read and comprehend instructions
Ability to exercise good judgment and critical thinking
Valid driver's license and clean driving record
Auto-ApplyService Advisor
Gerry Lane Enterprises job in Baton Rouge, LA
As a Service Advisor, you will own our customer's experience in the service lane. You are the first point of contact with our customers and will be well-versed in product offerings, inventory needs, technician scheduling and customer service. From greeting vehicle owners on the drive line to explaining the repair process, our Service Advisors are true professionals who enjoy helping others. We welcome individuals who are new to the automotive industry but with previous roles in customer service, retail sales, restaurant industry or hospitality.
At Gerry Lane Enterprises, we strive to make every customer a customer for life. Our Louisiana dealerships have been proudly serving the Baton Rouge areas for many years. Our promise is to keep delivering the same top-notch service and value that our community has come to expect from all of our dealerships through the years.
Are you looking for a job that combines competitive pay with good culture? Have you been considering the automotive industry but don't know how to break in? Are you passionate about delivering a unique customer experience that creates a memorable and outstanding impression? If you answered yes to any of these questions, we want to talk to you.
What We Offer:
Competitive Compensation
Flexible Schedules
401K With Company Match
Vision / Dental / Health Insurance
Bonus Incentives
Paid Training
Great Culture
Promote From Within!
Responsibilities
Oversee flow of Drive Lane. Ensure that customers receive prompt, courteous, and effective service.
Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer.
Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled
Ensures that the daily inventory of technicians' time is consistently sold to service customers.
Distribute work between technicians efficiently
Qualifications
Organized and friendly personality
Demonstrated ability to manage others
Time management skills
Fantastic communication skills with your customers
Professional, well-groomed personal appearance.
Clean driving record
Willing to submit to a pre-employment background check & drug screen
Auto-ApplyService Porter
Gerry Lane Enterprises job in Baton Rouge, LA
At Gerry Lane Enterprises, we strive to make every customer a customer for life. Our Louisiana dealerships have been proudly serving the Baton Rouge areas for many years. Our promise is to keep delivering the same top-notch service and value that our community has come to expect from all of our dealerships through the years.
We are hiring a Service Porter who will move vehicles from our service lane to our service bays.
Are you looking for a job that combines competitive pay with good culture? Have you been considering the automotive industry but don't know how to break in? Are you passionate about delivering a unique customer experience that creates a memorable and outstanding impression? If you answered yes to any of these questions, we want to talk to you.
What We Offer:
Competitive Compensation
Flexible Schedules
401K With Company Match
Vision / Dental / Health Insurance
Bonus Incentives
Paid Training
Great Culture
Promote From Within!
Responsibilities
Greet and welcome service customers in a friendly manner.
Drive courtesy shuttle for our Service Customers.
Move vehicles from the service lane to the service parking lot.
Maintain the parking lot in a clean, neat, and organized manner.
Retrieve customer vehicles from the lot.
Be able to work in a team environment
Other duties may be assigned
Qualifications
Ability to follow directions
Clear and Valid Driver's License
Ability to follow instructions
Positive attitude
Clean driving record
Willing to submit to a pre-employment background check & drug screen
Auto-ApplyAutomotive Service Technician
Gerry Lane CDJR job in Zachary, LA
Job Description
GERRY LANE CDJR - BEAUTIFUL BRAND NEW DEALERSHIP in Zachary, LA!
Our service lane is completely inside with AC!! Plenty of work available! GREAT pay and benefits!! Must have dealership experience/OEM certifications.
What We Offer:
Competitive Compensation
Flexible Schedules
401K With Company Match
Vision / Dental / Health Insurance
Bonus Incentives
Paid Training
Great Culture
Promote From Within!
Responsibilities
Perform work specified on the repair order with efficiency and in accordance with dealership
Test-drive vehicles, and test components and systems, using diagnostic tools and special service equipment
Diagnosing, maintaining, and repairing vehicle automotive systems including engine, transmission, electrical steering, suspension, brakes, air conditioning, etc.
Communicate directly with the Service Advisor so that customers can be informed if any additional service is needed. Providing an estimate of time needed for additional repairs
Executing repairs under warranty to manufacturer specifications
Qualifications
ASE certifications are ideal
Strong automotive background
Strong teamwork skills
Willing to submit to a drug screen & background check
Must have clean & valid driver's license
At Gerry Lane Enterprises, we strive to make every customer a customer for life. Our Louisiana dealerships have been proudly serving the Baton Rouge areas for many years. Our promise is to keep delivering the same top-notch service and value that our community has come to expect from all of our dealerships through the years.
Are you looking for a job that combines competitive pay with good culture? Have you been considering the automotive industry but don't know how to break in? Are you passionate about delivering a unique customer experience that creates a memorable and outstanding impression? If you answered yes to any of these questions, we want to talk to you.
We are an equal opportunity employer and prohibit discrimination/harassment with regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.