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Client Relationship Manager Department: Sales, Client Success Overview: The role of the Client Relationship Manager owns the retention, client health, and revenue growth for a portfolio of existing clients. This role will manage the renewal lifecycle, will monetize accounts through increased adoption, will create leverage through enhancement/add-ons, line-of-business expansion, and will surface product line cross-sell opportunities. Works with Marketing, Sales, Delivery, Payment Operations, Product and Support to deliver world class customer experience resulting in advocacy of One Inc products. Success is measured through 95%100% client retention, increased MRR through cross-sales and increased product utilization, 100%+ portfolio revenue growth, and contract extensions (with exclusivity). This is a revenue-focused, quota-bearing role - not a traditional service or support position. While relationship-building is critical, success is measured by new business, portfolio growth, cross-sell, and renewals. This isn't your average "relationship manager" title - if you're looking for a service desk role, this isn't it. That said, we're not just looking for strong sellers. The deals themselves are owned and executed by our sales Directors. What we need is someone with a presence and drive - to build trust, create strategic connections with decision-makers, and open the right doors. The true value of this role lies in influencing outcomes and creating access that leads to growth across the portfolio. Essential Job Functions & Responsibilities: * The Client Relationship Manager is the central point-of-contact for a portfolio of assigned clients post go-live. * Maintains a thorough understanding of the merchants business and usage of One Inc products and services to identify risks and opportunities. * Represents voice-of-customer relative to their engagement with the overall One Inc business. Distribute feedback cross-functionally for continuous client experience improvement. * Maintain regular cadence of client engagement which will include executive and strategic business reviews that occur monthly and/or quarterly. * Understand Client Needs - Conduct regular check-ins to assess client goals, challenges, and expectations. * Coordinate and manage Executive and/or Quarterly Business reviews with all relevant stakeholders and Executive Sponsors. * Manage renewal lifecycle to identify contract upside and drive toward 100% retention. * Demonstrate value through each interaction and connect client initiatives and priorities to One Inc's current and future roadmap capabilities. * Maximize feature adoption and generate demand for One Inc product cross-sells and line-of-business expansions. * Execute adoption monitoring and optimization programs immediately post go-live to ensure total volume and digital payments align with expectations. * Work with the Marketing, Sales, Payment Operations and Product team to drive the engagement and advocacy of One Inc into our customer base. * Go deep and wide into the install base by establishing top level executive relationships, as well as operational and technical stakeholders. * Stay Updated on Industry Trends - Keep informed about market changes to provide strategic recommendations * Understand how to conduct and clearly explain analytics and performance data to drive insights and decision-making with clients. * Facilitate connections across client organizations, including C-level and ELT stakeholders, to ensure alignment and executive * Communicate effectively across all levels of client and internal teams-both written and oral-with clarity, empathy, and purpose. Skills & Qualifications: * Expert relationship management and communication skills. * Proven ability to drive internal teams for timely client responses by building strong cross-functional relationships, ensuring accountability, and maintaining a high level of responsiveness and follow-through * Team player; works collaboratively with all departments to achieve desired results. * Ability to understand business strategies and translate those to functional and technical stakeholders. * Working knowledge of insurance industry and/or payment processing standards and trends. * Demonstrated ability to interpret analytics and communicate key insights to influence business outcomes. * Experience identifying and creating cross-sell opportunities and developing go-to-market strategies within existing accounts. * Proven success in maintaining high client health scores and satisfaction ratings. * Strong understanding of payments and/or insurance organizations, structures, and key operational areas including billing, policy, and claims. * Ability to find, engage and influence senior and executive-level stakeholders (ELT/C-Suite). * Ability to travel onsite to customer locations. Estimated Travel required 25-50% Experience & Education: * Bachelor's degree or equivalent experience. * Minimum 10 years' experience in Enterprise Account Management, Client Success or other relevant support position(s) or relatable insurance experience * In-depth understanding of Billing, Policy, and /or Claims within the insurance industry. * Experience working in fast paced, rapid growth companies or departments. Desired Traits: * Growth Mindset, Problem Solver, Demonstrates Ethical Behavior, Leverages Resources, Strong Drive, True Team Player, Supportive & Adaptable to Change, Commitment to Personal & Professional Development. * Be part of a team devoted to elevating, innovating, and growing. We value agility, expertise, greatness, unity-and those who lead with purpose while lifting others along the way. * Must be flexible and able to work in a highly changing environment where resiliency and ability to work around problems is critical * Ability to be the driver of results across a matrix management structure * Strong Communication Skills - Ability to listen actively, articulate ideas clearly and adapt communication style to different clients * Problem-Solving Mindset - Proactively identifies issues and offers solutions before they escalate. Physical Demands: The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential job functions. Environment: Standard work-from-home office setting; exposure to computer screens. Physical: Requires repetitive motion. Substantial movements/motions of the wrists hands, and/or fingers. Sufficient mobility to work in an office setting; stand or sit for prolonged periods of time; operate office equipment including use of a computer keyboard, mouse, scanner and other tools as needed. Vision: See in the normal vision range with or without correction; vision sufficient to read computer screens and printed documents. Hearing: Ability to hear in the normal audio range with or without corrections. Company Profile: One Inc provides insurers with the capability to give their customers what they expect: choice, control, convenience, and continuity. That's the strength derived from the Power of One - a cohesive and seamless experience for both inbound and outbound digital insurance payments. The One Inc Digital Payments Platform combines multi-channel digital communications with electronic payment processing and disbursement, creating a frictionless premium and claims payments experience. As one of the fastest growing digital payments platforms in the insurance industry, One Inc manages billions of dollars per year in premiums and claims payments. Headquartered in Folsom, CA-One Inc offers a competitive salary, and benefits including medical, dental, and vision insurance, 401(k) plan, a commitment to a solid work/life balance, and a policy of promoting from within whenever possible. One Inc is an equal opportunity employer and complies with all EEOC legislation in each jurisdiction it operates in.

The Sales & Customer Engagement Manager is responsible for identifying, sourcing, and securing business across the full end-to-end range of products and services Encore as an organization can deliver with direct focus on Virtual and Hybrid event opportunities. This position may be focused on one specific sector or region. The Customer Engagement Manager will be expected to take clients through the entire sales process, from outreach, consulting, RFP process to close. The Customer Engagement Manager will report to the GSO Sales Leader. Key Job Responsibilities Business Development * Proactively pursue net new business opportunities and follow up on assigned event leads from marketing campaigns, new solution offerings and industry relations efforts. * Build strategies and customer pursuit plans that include contacting prospective clients to conduct an end-to-end event solution. * Manage demonstrations to introduce Encore, Encore's approach, and solutions as relevant to each contact. * Develop relationships with multiple stakeholders in designated key accounts to include meeting planners, business unit directors, and sourcing teams to target virtual and hybrid events using personal networks, contacts from industry relations activities, and unassigned contacts. * Understand customer's needs and goals to create an event experience that best aligns Encore resources and solutions, while driving customer awareness and adoption. * Identify and develop additional event leads via targeted prospecting. * Manage quotes, proposals, pitches, and RFPs through the sales process and in partnership with other departments, from lead to WIN. * Advocate for Encore solutions in the industry, through speaking, networking, or attending events as needed. * Actively network and generate new contacts, making valuable introductions to Encore while also working the existing database to ensure customers are shown the maximum partnership value. Event/Account Management * Oversee the sales process for identified opportunities and key account assignments. * Act as the liaison between customer and the production teams to ensure conversion and overall customer satisfaction. * Ensure compliance and consistent execution of any customer agreements across Encore's executing divisions. * Maintain timely and consistent customer scope and reporting via Compass and Navigator, through the transition to the assigned execution team for the delivery, while you maintain the internal/external communication of key requirements. Revenue Management * Meet and exceed monthly and quarterly revenue quotas. * Actively manage virtual & hybrid event pipeline while evaluating opportunities to engage in other areas of Encore business including core audio visual services, power, rigging, HSIA, creative services, and all offerings Encore provides to clients. Sales, Operational and Technical Support * Effectively communicate the customer's needs internally across multiple departments. * Liaise with internal resources to convey technical requirements, budget expectations, and timelines. * Work closely with Encore internal contacts to realize account objectives and act on resolving customer experience and internal issues. * Consistently monitor and update demos based on platform development and updates. * Monitor and maintain accurate and timely Compass (CRM) Account and Contact data entry, billing records, show evaluations, customer surveys and any other information on assigned accounts requested by management in accordance with policies and procedures. * Maintain latest solutions knowledge through regular training and development opportunities via EncoreU or other training opportunities as they are presented. Job Qualifications * Bachelor's Degree or equivalent * 3+ Years' experience in Sales * Seasoned Sales Professional with a go get/hunter sales mindset * Ability to generate leads through lead follow up, lead generation through calling, sales blitz programs research, and networking. * Experience in shifting focus to virtual and hybrid experiences, and the vision to adapt as needed with changes in the business * Existing non-preferred/strategic account relationships preferred * Experience in building relationships and rapport with customers, understanding how to work with accounts until a need is uncovered * Experience working within a team environment to over-deliver on desired results * Experience providing a high-level of customer service and having a "yes" approach to finding solutions * Experience in creating and delivering compelling high-level presentations to a variety of key stakeholders * Excellent computer skills including all Microsoft Office applications * Experience with the use of customer relationship database * Strong written and oral communication skills needed to draft sales presentations, and effectively solicit business via phone and face to face customer contact, as well as through tradeshow and industry events * Excellent organizational skills and the ability to manage multiple projects/activities at the same time * In depth understanding of the meetings and event technology industries * Desire and ability to travel within the United States or abroad Competencies This section consists of the Competency Group Number that is assigned to the job. Each job at Encore is tied to one of six competency groups. The Competency Group will be determined based on the roles and responsibilities that are required for that job title. Competency Group = 2 Deliver World Class Service * Hospitality * Ownership Do The Right Thing * Demonstrates Self-Awareness Drive Results * Ensures Accountability See The Big Picture * Decision Quality * Manages Complexity Value People * Collaborates For more information on our Competency Group, refer to the Competency Based Talent Management page on Encore Connect by searching for the title or copy & pasting this URL Link: (******************************************************************************************** Work Environment Office or Remote Office Location Work is performed primarily in an office environment even if the salesperson is identified as remote. Salespeople who work "remote" need to have a designated office environment free of distractions and noise to immolate the proper work environment. Working times may include irregular hours and on-call status including days, evenings, weekends, and holidays. Team members must adhere to appearance guidelines as defined by Encore based in an office environment and when traveling, on an individual venue or a representation of venues in that city or area. The above information on this description is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned. #LI-JA1 #INDSALES

Join Our Team as a Field Service Technician at DOC Services Inc.! Are you a skilled technician looking to advance your career with a leading company that values your hard work and expertise? DOC Services Inc. is the perfect place for you! With over 35 years of experience and a reputation for excellence, we are committed to providing reliable maintenance solutions that keep our clients' businesses running smoothly. Why DOC Services Inc.? Year-Round Stability: Enjoy consistent work. Growth and Development: Continuous training and opportunities to enhance your skills and advance your career. Comprehensive Support: Be part of a company that sets you up for success, with robust resources and a dedicated support system. Flexible Scheduling: Achieve work-life balance with schedules designed to fit your lifestyle. Top-Notch Benefits: Competitive compensation, 401(k) with company match, medical, dental, and vision insurance, life insurance, and disability coverage. Your Role as a Field Service Technician You'll be at the forefront of ensuring equipment runs efficiently in big-box retail environments. Your main responsibilities include: Diagnosing and repairing mechanical and electrical failures on electromechanical equipment. Performing preventive maintenance while adhering to OSHA safety standards. Skillfully using hand and power tools for equipment assembly, disassembly, and repair. Promptly responding to service calls to keep our clients' equipment operating seamlessly. Communicating effectively with customers and colleagues, embodying our commitment to top-tier service. What You Need to Succeed: A high school diploma or GED. 2+ years of equipment repair experience or equivalent training. Strong mechanical and electrical skills, with the ability to read schematics. A valid driver's license with a clean driving record. Excellent interpersonal skills and a professional attitude. The ability to work independently, pay close attention to detail, and remain organized. Physical capability to stand, bend, drive for extended periods, lift up to 75 lbs, and work at heights over 6 feet. What We Offer: Tools of the Trade: Company vehicle, phone, laptop, and gas card provided. Financial Security: Competitive pay and a 401(k) plan with a company match. Health and Wellness: Comprehensive medical, dental, and vision insurance options. Career Advancement: Continuous training and professional development opportunities. Company Culture: Be part of a respected, nationwide service company that celebrates its heritage and looks forward to the future. Join us and bring your expertise to a team that values quality, dedication, and professionalism. Apply today and become part of a company where your skills will be recognized and rewarded. DOC is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment based on race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, disability, or any other federal, state, or local protected class. Salary Description $20.00 - $26.00 per hour

A Technician is responsible for the set up and operation of basic / small-scale audiovisual systems in a hospitality environment while ensuring complete customer satisfaction. This position reports to an Operations Manager, Operations Director or Director, Event Technology. Key Job Responsibilities Equipment Operation * Ensures a flawlessly executed event through accurate and timely setup, operation, and breakdown of basic audiovisual equipment as listed in the technical qualifications section. Customer Service * Strives to exceed the expectations and needs of internal and external customers. * Maintains a positive relationship with all clients through effective communication. * Meets with guests on site to ensure that their needs are met, and the equipment setup is working properly. * Monitors events and checks in on customers throughout the day. * Understands and fosters the hotel/client relationship. Technical Ability * Understands the technical aspects of the job and demonstrates basic operational ability to troubleshoot and problem solve with equipment and software issues. * Handles equipment challenges and changes in a timely and professional manner. Systems Knowledge * Understands company processes, follows procedures, and completes systems entry and paperwork accurately. * Uses the equipment sheets to determine the equipment scheduled for set up and for strike. Interacts with other staff and outside vendors for equipment. * Increases revenue by utilizing floor up-selling techniques. * Works with clients to finalize invoices. * Completes order entries in Navigator, as needed. Job Qualifications * High School Diploma required. Associate's degree is preferred. * Internal applicants must meet/complete all training and certification requirements as determined by Encore's Global Learning Training Program in their current position, and for the position they are applying to. Click to review the requirements: Internal Hourly Requirements.pdf * External applicants must meet/validate and achieve/complete all training and certifications required for this position, within one year. For technical external requirements, view our career path here: ********************************************* * 1 year of customer service or hospitality experience is preferred. * 1 year of audio-visual experience or equivalent in an educational environment is preferred. * A valid driver's license is required for team members that may operate Company vehicles. * Additional DOT requirements may need to be met if applicable. * Must be able to lift 50 lbs. Competencies Deliver World Class Service * Hospitality * Ownership Do The Right Thing * Instills Trust * Safety Conscious Drive Results * Action Oriented See The Big Picture * Tech Savvy Value People * Communicates Effectively For more information on our Competency Group, refer to the Competency Based Talent Management page on Encore Connect by searching for the title or copy & pasting this URL Link (******************************************************************************************** Physical Requirements Team members must be able to meet the physical demands outlined below to successfully perform the essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The frequency options are defined as: Continuously, Frequently, Occasionally, and Never. * Sitting: 2-3 Hours * Standing: 4-5 Hours * Walking: 4-5 Hours * Stooping: 2-3 Hours * Crawling: 2-3 Hours * Kneeling: 2-3 Hours * Bending: 2-3 Hours * Reaching (above your head): 2-3 Hours * Climbing: 0-1 Hours * Grasping: 4-5 Hours Lifting Requirements * 0 - 15 lbs:* Continuously * 16 - 50 lbs*: Frequently * 51 - 100 lbs: Occasionally * Over 100 lbs: Occasionally Carrying Requirements * 0 - 15 lbs*: Continuously * 16 - 50 lbs*: Frequently * 51 - 100 lbs: Occasionally * Over 100 lbs: Never Auditory/Visual Requirements * Close Vision: Continuously * Distance Vision: Continuously * Color Vision: Frequently * Peripheral Vision: Occasionally * Depth Perception: Frequently * Hearing: Continuously Pushing/Pulling Requirements * 0 - 15 lbs*: Continuously * 16 - 50 lbs*: Frequently * 51 - 100 lbs*: Frequently * Over 100 lbs: Occasionally Note: The physical requirements marked with an asterisk () indicate activities performed without assistance.* Team members must be able to meet the physical demands above in order to successfully perform the essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work Environment Hotel Work is performed in a hotel/convention center environment with moderate exposure to outdoor temperatures and to dirt, sand and/or dust. The working conditions will vary between moderately quiet to noisy volumes. Team members will use high-end audio-visual equipment and electrical components and will be exposed to heights via lifts and ladders. Team members may be asked to work in multiple hotel locations. Working times will include irregular hours and on-call status including days, evenings, weekends, and holidays. Team members must adhere to appearance guidelines as defined by Encore based on an individual hotel or a representation of hotels in that city or area. The above information on this description is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned.

Who We Are: TKO Group Holdings, Inc. (NYSE: TKO) is a premium sports and entertainment company. TKO owns iconic properties including UFC, the world's premier mixed martial arts organization; WWE, the global leader in sports entertainment; and PBR, the world's premier bull riding organization. Together, these properties reach 1 billion households across 210 countries and territories and organize more than 500 live events year-round, attracting more than three million fans. TKO also services and partners with major sports rights holders through IMG, an industry-leading global sports marketing agency; and On Location, a global leader in premium experiential hospitality. WME Group is a global network of businesses that represent the world's leading talent, intellectual property and brands. WME Group comprises preeminent talent agency WME, global marketing agency 160over90, brand licensing agency IMG Licensing, and non-scripted content business Pantheon Media Group. Position Overview: The Senior Vice President, Real Estate & Facilities at TKO & WME Group is a strategic leader responsible for shaping and managing the company's global real estate and facilities portfolio. This role oversees the planning, acquisition, development, and operations of all owned and leased properties. Partnering closely with business unit leaders, HR leadership, and the executive team, you will ensure that the company's physical footprint advances business priorities, enhances productivity, and reflects our commitment to sustainability, employee experience, and operational excellence. This person in this role may work remotely as long as there is willingness to travel and visit TKO and WME Group offices. What You'll Do: Strategy & Portfolio Leadership Define and execute a comprehensive global real estate and facilities strategy aligned with enterprise growth and long-term business objectives. Assess and optimize the global portfolio-identifying opportunities for consolidation, expansion, and new development. Lead property acquisitions, lease negotiations, and vendor agreements to secure favorable terms and maximize asset value. Embed sustainability into all facilities and real estate decisions, ensuring environmental responsibility, energy efficiency, and accurate enterprise-level reporting. Continuously benchmark against leading global companies, bringing fresh, “outside-in” thinking to facility operations and real estate strategy. Operational Excellence Provide centralized oversight of global facilities operations to ensure consistency, safety, and service excellence across all properties. Direct the delivery of new facility projects from design through completion, ensuring quality, budget discipline, and timely execution. Lead global standards for facilities operations-including security, mailroom, space planning, and vendor management. Partner with HR leadership on all space planning initiatives to ensure facilities support evolving workforce strategies, hybrid work models, and employee experience. Partner with leaders across the enterprise to design spaces that foster collaboration, creativity, and productivity. Develop and manage global real estate and facilities budgets, ensuring cost-effectiveness while enabling innovation. Leadership & Culture Build and lead a high-performing global facilities organization that delivers exceptional service to internal and external stakeholders. Serve as a trusted advisor and strategic partner to business unit leaders, ensuring facilities enable-not constrain-business growth. Shape the workplace experience as a driver of culture, engagement, and talent retention-ensuring physical environments reflect company values and inspire employees. Promote a culture of customer service, continuous improvement, and accountability. Champion diversity, equity, and inclusion in team design, talent development, and leadership practices. Foster collaboration and innovation across regions, enabling the enterprise to scale effectively. You Have These: Bachelor's degree preferred in Facilities Management, Real Estate, Business Administration, or related field (Master's preferred). 10+ years of progressive leadership experience in global real estate, facilities management, and space planning-preferably in entertainment, sports, or live events. Proven success negotiating complex real estate transactions and managing large-scale global portfolios. Strong financial and operational acumen, with experience managing significant budgets and capital investments. Track record of leading and developing high-performing, geographically dispersed teams. Excellent communication and negotiation skills; ability to influence at the executive level. Global mindset with the flexibility to travel internationally as needed. TKO EEO Statement: TKO is an Equal Opportunity Employer and complies with all applicable federal, state, and local laws regarding non-discrimination in employment. TKO makes employment decisions based on merit and qualifications, without considering an employee's or applicant's race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, marital status, veteran status, or any other basis prohibited under federal, state or local laws governing non-discrimination in employment in every location in which the Company has facilities. TKO also provides reasonable accommodations for qualified individuals with disabilities in accordance with the Americans with Disabilities Act (ADA) and applicable state or local laws. For information about Privacy and Information Security for TKO employment candidates, please review our Privacy Policy. For information regarding Terms of Use for this and other TKO websites, please review our Terms of Use.

About the job Join the core Flights Platform team at Hopper, where your contributions will directly impact a high-growth, global travel ecosystem that handles millions of users and high-volume, real-time transactions daily. This role offers significant feature ownership and a chance to deep-dive into the technical complexities of the airline industry. You will be instrumental in developing and evolving the mission-critical systems that power Hopper's core flight booking engine. Your work will be highly visible and directly responsible for: Driving Core Feature Delivery: Taking ownership of major feature releases across the entire flight booking funnel-from flight search to booking creation and post-booking fulfillment. Impacting Global Reach: Building scalable services that integrate new airline partners and support our B2B distribution network, enabling Hopper's growth worldwide. System Reliability: Contributing directly to the design and implementation of highly resilient, low-latency services that ensure a trustworthy and seamless experience for customers under high load. What You Will Lead and Build: You will be embedded within a cross-functional team, making substantial code contributions to a complex, high-throughput microservices environment. Key areas of contribution include: End-to-End Feature Development: Designing, implementing, and deploying high-quality code for new flight product features, taking them from concept to production. System Enhancement: Participating actively in discussions around system design, identifying opportunities to improve service scalability, performance, and monitoring (SLOs/SLAs). Integration Projects: Leading the technical implementation of new integrations with external airline and GDS partners, navigating complex communication protocols and data schemas. Code Quality and Mentorship: Upholding high standards for code quality through thorough code reviews, mentoring more junior engineers on best practices, and driving engineering excellence. What would your day-to-day look like: Implementation and Review: Writing clean, performant code, contributing significantly to the codebase, and performing code reviews to maintain quality and share knowledge. Technical Problem Solving: Collaborating with senior engineers to troubleshoot, debug, and resolve challenging production issues in a distributed system. Requirements Planning: Partnering with Product Managers and Product Operations to understand business requirements, decompose features into technical tasks, and estimate delivery timelines. System Exploration: Deeply exploring and improving the existing codebase and contributing to engineering improvements for the core flights product. An ideal candidate has: We are seeking engineers who are eager to own major features and grow their impact within a complex domain. An ideal candidate possesses: Feature Ownership Track Record: A working history of owning the technical implementation, testing, and deployment of features throughout the development life cycle. System Contribution: Experience working on and contributing to the design of highly available microservices in a production environment. Language Proficiency: Strong proficiency in Scala or other JVM languages, such as Java/Kotlin. Distributed Systems Experience: Familiarity with various service communication methods, including gRPC, Pub/Sub, and REST, and practical experience working in a distributed environment. Collaboration and Communication: Excellent communication skills, demonstrating an ability to effectively collaborate with developers, product managers, and operations teams to achieve feature goals. Perks and benefits of working with us: Well-funded and proven startup with large ambitions, competitive salary, upsides of pre-IPO equity packages Uncapped quarterly paid performance bonus. Unlimited PTO. Carrot Cash travel stipend. Access to co-working space on demand through FlexDesk AND Work-from-home stipend. Please ask us about our very generous parental leave, much above industry standards!. Entrepreneurial culture where pushing limits and taking risks is everyday business. Open communication with management and company leadership. Small, dynamic teams = massive impact. 100% employer paid Medical, Dental and Vision coverage for employees. Access to Disability & Life insurance. Health Reimbursement Account (HRA). DCA/ FSA and access to 401k plan. More about Hopper At Hopper, we are on a mission to become the leading travel platform globally - powering Hopper's mobile app, website and our B2B business, HTS (Hopper Technology Solutions). By leveraging massive amounts of data and advanced machine learning algorithms, Hopper combines its world-class travel agency offering with proprietary fintech products to bring transparency, flexibility and savings to travelers globally. We have developed several unique fintech solutions that address everything from pricing volatility to trip disruptions - helping people travel better and save more on their trips. The Hopper platform serves hundreds of millions of travelers globally and continues to capture market share around the world. he Hopper app has been downloaded over 120 million times and has become largely popular among younger travelers - with 70% of its users being Gen Z and millennials. While everyone knows us as the Gen Z and Millennial travel app, Hopper has evolved to become much more than that. In recent years, we've grown into a travel fintech provider, commerce platform, and global travel agency that powers some of the world's largest brands. Through HTS, our B2B division, the company supercharges its partners' direct channels by integrating our fintech products on their sites or powering end-to-end travel portals. Today, our partners include leading travel brands like Capital One, Nubank, Air Canada, and many more. Here are just a few stats that demonstrate the company's recent growth: Billions of dollars worth of travel and travel fintech are sold through Hopper and HTS' channels every year. Our fintech products - including Cancel for Any Reason and Flight Disruption Assistance - have exceptionally strong CSAT because the terms are always clear, and customers receive instant, no-questions-asked resolutions. Almost 30% of our app customers purchase at least one fintech product when making a booking; and consumers are 1.6x more likely to repurchase if they add fintech to their booking vs if they booked just travel. Given the success of its fintech products, Hopper launched a B2B initiative, HTS (Hopper Technology Solutions), which represents more than 75% of the business. Through HTS, any travel provider (airlines, hotels, banks, travel agencies, etc.) can integrate and seamlessly distribute Hopper's fintech or travel inventory on their direct channels. As its first HTS partnership, the company partnered with Capital One to co-develop Capital One Travel, a new travel portal designed specifically for cardholders. Other HTS partners include Air Canada, Uber, CommBank, Nubank, Flair Airlines and many more. Hopper has been named the #1 most innovative company in travel by Fast Company Hopper has been downloaded over 120 million times and continues to have millions of new installs each month. Hopper is now the #3 largest online travel agencies in North America and 70% of our app customers are Gen-Z and millennials travelers. Hopper has raised over $750 million USD of private capital and is backed by some of the largest institutional investors and banks in the world. HTS is primed to continue its growth as the leading travel ecommerce provider in a $1 trillion online shopping category. The Hopper app and website will also continue to be the preferred travel provider for Gen Z and Millennials.. Come take off with us! #LI-REMOTE

About the job Hopper Technology Solutions (HTS) powers the white-label travel platforms for some of the world's largest financial institutions and airlines. As our strategic partner portfolio expands, so too does the need for sophisticated technical expertise and dedicated relationship management. We are seeking a high-impact Technical Account Manager (TAM) to be a technical liaison for multiple strategic partners. This critical role acts as the connective architect, seamlessly integrating Product, Engineering, Supply, and Customer Experience teams to ensure every partner receives clear, consistent, and exceptionally reliable support for technical inquiries and strategic growth initiatives. This is a hands-on, results-oriented position. You will use your diagnostic skills and analytical abilities to validate incoming issues, structure comprehensive problem reports, and coordinate effectively with engineering. Your main goal is to ensure that all technical escalations are complete, actionable, and correctly prioritized. You will also play a key part in defining and optimizing our global intake, triage, communication, and escalation frameworks, helping partners get timely resolutions while keeping internal teams focused and efficient. In short, this role requires a blend of investigative curiosity, clear communication, strong organizational skills, and a process-improvement mindset, applied across a dynamic portfolio of partners and parallel technical workstreams. What would your day-to-day look like Partner Engagement & Communication Serve as the primary technical point of contact for multiple B2B partners, each with unique needs, priorities, and communication channels. Translate partner inquiries into structured, actionable requests with complete context. Provide clear updates, timelines, and expectations, ensuring partners feel supported and aligned. Technical Triage & Analysis Assess and validate reported issues before escalating to engineering, including reproduction steps, logs, context, severity assessment, and relevant data insights. Investigate technical or data-centric questions using internal tools, dashboards, and SQL; identify whether issues stem from configuration, supply content, product behavior, data quality, or true system defects. Manage and prioritize requests across multiple partners simultaneously, balancing urgency, impact, and engineering bandwidth. Process & Program Development Improve intake workflows, templates, and triage mechanisms to create consistency across partners. Collaborate with product, engineering, supply, and Customer Experience teams to refine escalation paths, service expectations, and communication standards. Contribute to playbooks, documentation, and partner-facing resources to strengthen transparency and scale operational excellence. Cross-Functional Collaboration Coordinate with a wide and diverse set of stakeholders, including product managers, engineers, supply specialists, Customer Experience teams, and external partner teams. Maintain clear follow-through, alignment, and ownership across parallel workstreams. Advocate for partner needs while helping internal teams maintain focus and momentum. An ideal candidate has An excellent communicator who can build trust with partners and internal teams through clarity, consistency, and professionalism. Comfortable operating across several partners at once, with strong prioritization, context-switching, and organizational skills. Adept at turning ambiguity into clarity and designing repeatable processes that scale. Technically fluent, with experience interpreting logs, analyzing data, exploring APIs, and using monitoring tools to support issue investigation and triage.. Experienced in roles such as Technical Account Manager, Solutions Engineer, Technical Support Engineer, Product Specialist, or a similar hybrid technical-customer role. Strong judgment in evaluating issue severity, partner impact, and operational urgency. Nice to Haves Intermediate or advanced SQL skills; experience working with data analysis, BI tools, or large datasets (BigQuery experience is a plus). Familiarity with API debugging, distributed systems, or SaaS platform operations. Experience implementing or optimizing ticketing and triage systems (Zendesk, Jira Service Desk, Salesforce, etc.). Background improving cross-functional workflows or partner-facing operations at scale. Perks and benefits of working with us: Well-funded and proven startup with large ambitions, competitive salary, upsides of pre-IPO equity packages Uncapped quarterly paid performance bonus. Unlimited PTO. Carrot Cash travel stipend. Access to co-working space on demand through FlexDesk AND Work-from-home stipend. Please ask us about our very generous parental leave, much above industry standards!. Entrepreneurial culture where pushing limits and taking risks is everyday business. Open communication with management and company leadership. Small, dynamic teams = massive impact. 100% employer paid Medical, Dental and Vision coverage for employees. Access to Disability & Life insurance. Health Reimbursement Account (HRA). DCA/ FSA and access to 401k plan. More about Hopper At Hopper, we are on a mission to become the leading travel platform globally - powering Hopper's mobile app, website and our B2B business, HTS (Hopper Technology Solutions). By leveraging massive amounts of data and advanced machine learning algorithms, Hopper combines its world-class travel agency offering with proprietary fintech products to bring transparency, flexibility and savings to travelers globally. We have developed several unique fintech solutions that address everything from pricing volatility to trip disruptions - helping people travel better and save more on their trips. The Hopper platform serves hundreds of millions of travelers globally and continues to capture market share around the world. he Hopper app has been downloaded over 120 million times and has become largely popular among younger travelers - with 70% of its users being Gen Z and millennials. While everyone knows us as the Gen Z and Millennial travel app, Hopper has evolved to become much more than that. In recent years, we've grown into a travel fintech provider, commerce platform, and global travel agency that powers some of the world's largest brands. Through HTS, our B2B division, the company supercharges its partners' direct channels by integrating our fintech products on their sites or powering end-to-end travel portals. Today, our partners include leading travel brands like Capital One, Nubank, Air Canada, and many more. Here are just a few stats that demonstrate the company's recent growth: Billions of dollars worth of travel and travel fintech are sold through Hopper and HTS' channels every year. Our fintech products - including Cancel for Any Reason and Flight Disruption Assistance - have exceptionally strong CSAT because the terms are always clear, and customers receive instant, no-questions-asked resolutions. Almost 30% of our app customers purchase at least one fintech product when making a booking; and consumers are 1.6x more likely to repurchase if they add fintech to their booking vs if they booked just travel. Given the success of its fintech products, Hopper launched a B2B initiative, HTS (Hopper Technology Solutions), which represents more than 75% of the business. Through HTS, any travel provider (airlines, hotels, banks, travel agencies, etc.) can integrate and seamlessly distribute Hopper's fintech or travel inventory on their direct channels. As its first HTS partnership, the company partnered with Capital One to co-develop Capital One Travel, a new travel portal designed specifically for cardholders. Other HTS partners include Air Canada, Uber, CommBank, Nubank, Flair Airlines and many more. Hopper has been named the #1 most innovative company in travel by Fast Company Hopper has been downloaded over 120 million times and continues to have millions of new installs each month. Hopper is now the #3 largest online travel agencies in North America and 70% of our app customers are Gen-Z and millennials travelers. Hopper has raised over $750 million USD of private capital and is backed by some of the largest institutional investors and banks in the world. HTS is primed to continue its growth as the leading travel ecommerce provider in a $1 trillion online shopping category. The Hopper app and website will also continue to be the preferred travel provider for Gen Z and Millennials.. Come take off with us! #LI-REMOTE

Now is a great time to join AllianceOne! As a subsidiary of Teleperformance, AllianceOne provides employees the opportunity to be part of a global leader in contact center management, with the benefit of capitalizing on the global presence the company has built throughout the years. Teleperformance creates more value by providing a better customer experience. Job Description: Now Hiring Remote 1st Party Mortgage Collection Agents in Maumee OH! (Remote after Day 1, must reside in the Maumee, OH area) If you are looking for an entry level position with opportunities for advancement you have found the right organization! RESPONSIBILITIES: -Provide the highest level of customer service via inbound/outbound calls in communication with consumers regarding mortgage assistance - Navigate multiple systems in a fast paced-environment QUALIFICATIONS: - Prior customer service experience (call center/banking experience is a plus) · Excellent verbal communication skills · The ability to problem solve creatively · Strong desire to achieve goals · Basic computer knowledge/skills · Ability and openness to work with a diverse customer base · Works well in team settings *Must be able to come to the Maumee office on the first day to collect equipment - 1684 Woodlands Dr, Maumee, OH 43537 HOURS: Monday- Friday 12 pm- 9 pm PAY: $17/hour BONUS: Eligible for up to $300 per month in monthly incentives. BENEFITS: Our comprehensive benefits include, but are not limited to: Health Insurance (Medical/Dental/Vision), HSA/FSA plans, Generous Paid Time Off package, Optional Daily Pay, EAP, 401k after 90 days and much more! You will be eligible for Health benefits on the first of the month following your hire date, or coincident to your hire date if you were hired on the first of the month. If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us! AllianceOne is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. AllianceOne is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation please email us at *****************************. Questions? Please review our privacy notice available at the following ****************************** For additional information on AllianceOne visit our website at **********************

Who We Are: WWE is an integrated media organization and the recognized global leader in sports entertainment. The company consists of a portfolio of businesses that create and deliver original content 52 weeks a year to a global audience. WWE is committed to family-friendly entertainment on its television programming, premium live events, digital media, and publishing platforms. WWE's TV-PG programming can be seen in more than 1 billion households worldwide in more than 20 languages through world-class distribution partners including NBCUniversal, The CW and Netflix. In the United States, NBCUniversal's streaming service, Peacock, is the exclusive home to all premium live events, a variety of original programming and a massive video-on-demand library. Netflix is the exclusive home for WWE programming around the world, other than select international markets. WWE is part of TKO Group Holdings (NYSE: TKO). Additional information on WWE can be found at wwe.com and corporate.wwe.com. TKO Group Holdings, Inc. (NYSE: TKO) is a premium sports and entertainment company. TKO owns iconic properties including UFC, the world's premier mixed martial arts organization; WWE, the global leader in sports entertainment; and PBR, the world's premier bull riding organization. Together, these properties reach 1 billion households across 210 countries and territories and organize more than 500 live events year-round, attracting more than three million fans. TKO also services and partners with major sports rights holders through IMG, an industry-leading global sports marketing agency; and On Location, a global leader in premium experiential hospitality. Title: Director, Remote Production & Logistics Reporting Manager: Vice President, Production Logistics WWE has an opportunity to join Production team; this is remote position and will entail a good amount of domestic and international travel. This position is designed to support the Production Logistics team for our weekly live television shows, PLE's, specials and international tours. The position will entail traveling to the weekly live show, advancing work and preplanning, site surveys and other areas of production support. The applicant should be a highly motivated and focused in a very fast paced environment. Responsibilities Prep and advance work for events. Effectively communicating to all parties involved on upcoming event information Traveling to the weekly shows (RAW, SD & PLE) Laying out BOH and production operations for upcoming show Site surveys for future events Processing permits Managing local labor unions and call times Managing show settlements Manage Production Office needs Work closely with Security and credential system to ensure all proper needs are in place Qualifications 5-10 years' experience in Television and /or Live Event entertainment touring experience Knowledge of arena and stadium operations Versed in touring logistics Trucking Travel planning Timetables and scheduling Depth in rigging, lighting, sound, pyrotechnics and power distribution Experience working with labor unions and private labor Understanding of CAD - drawings skills preferred High level of organization and multitasking skills This is a Team environment, working within a team with a positive can do attitude is paramount WWE EEO Statement: WWE is an Equal Opportunity Employer and complies with all applicable federal, state, and local laws regarding non-discrimination in employment. WWE makes employment decisions based on merit and qualifications, without considering an employee's or applicant's race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, marital status, veteran status, or any other basis prohibited under federal, state or local laws governing non-discrimination in employment in every location in which the Company has facilities. WWE also provides reasonable accommodations for qualified individuals with disabilities in accordance with the Americans with Disabilities Act (ADA) and applicable state or local laws. For information about Privacy and Information Security for WWE employment candidates, please review our Candidate Privacy Policy. For information regarding Terms and Conditions for this and other WWE websites, please review our Terms and Conditions.

About the Role: Apartment List is hiring an Account Executive (AE) to lead growth within an assigned territory. This is a true hunter role - you will source, open, and close new business with property management companies that are not yet on our platform. You will own outbound prospecting, build pipeline, run full-cycle deals, and partner cross-functionally to ensure long-term success. This NY/New England area-based role requires occasional (~25-40%) travel within your assigned territory. About the Role: * Own your territory by strategically targeting high-opportunity accounts, generating pipeline, and establishing yourself as a trusted marketing and AI-leasing expert. * Run consistent, high-volume outbound activity (calls, emails, in-person visits) to generate new opportunities, aligned with defined activity expectations. * Conduct full-cycle sales - prospecting, discovery, custom pitching, multithreading, negotiation, and closing. * Build strong relationships with marketing directors, RPMs, IT/system teams, and other decision makers. * Educate partners on the full Apartment List platform, including A-List Market, A-List Nurture, and our AI leasing solutions. * Collaborate with Solutions Consultants, Account Managers, Marketing, and Enablement to support deals and ensure a frictionless onboarding experience. * Maintain excellent pipeline hygiene and forecasting accuracy in Salesforce, Gong, & other sales tools. * Assist with account implementation immediately after close to ensure a successful go-live and smooth handoff to Account Management. What We're Looking For: * 3+ years of full-cycle sales experience, with at least 1 years in a field, territory, or outside-sales function. * Understanding of the multifamily industry and experience selling into regional/national portfolios is highly preferred. * Experience selling SaaS or AI products, with the ability to articulate value, drive adoption, and simplify complex solutions. * Proven success hitting and exceeding quota in a high-activity, pipeline-driven environment. * Strong consultative selling skills - discovery, objection handling, multithreading, and negotiation. * Detail-oriented, competitive, proactive, and able to operate with an "own your business" mindset. * Experience with Salesforce and Salesloft is a plus, as is the ability to learn our proprietary tools and tech quickly. * A systematic, disciplined sales approach - you know how to build pipeline, run a structured sales process, and close new business. Compensation: We consider multiple factors when determining compensation, including role scope, level, and geographic location. OTE: $110,000 - $122,000 (50/50 split, uncapped commissions) + equity. We also rely on market indicators along with considering your work location, job related skills, experience and relevant education and training, to determine compensation that is fair and competitive for you. Apartment List will consider paying compensation near the higher of the range in exceptional circumstances, where candidates have the experience, credentials or expertise that would warrant such consideration. It is always our goal to hire exceptional talent and we would be happy to share more about compensation during the hiring process. This is a fully remote position within the US, with regional travel as noted above.

Who We Are: On Location is a global leader in premium experiential hospitality, offering ticketing, curated guest experiences, live event production and travel management across sports, entertainment, fashion and culture. On Location provides unrivaled access for corporate clients and fans looking for official, immersive experiences at marquee events, including the Olympic and Paralympic Games, FIFA World Cup 2026, Super Bowl, NCAA Final Four, and more. An official partner and/or service provider to over 150 iconic rights holders, such as the IOC (the Milano Cortina 2026 and Los Angeles 2028 Olympic Games), FIFA, NFL, NCAA, UFC, WWE, and PGA of America, the company also owns and operates a number of its own unique experiences. On Location is a subsidiary of TKO Group Holdings, Inc. (NYSE: TKO), a premium sports and entertainment company. TKO Group Holdings, Inc. (NYSE: TKO) is a premium sports and entertainment company. TKO owns iconic properties including UFC, the world's premier mixed martial arts organization; WWE, the global leader in sports entertainment; and PBR, the world's premier bull riding organization. Together, these properties reach 1 billion households across 210 countries and territories and organize more than 500 live events year-round, attracting more than three million fans. TKO also services and partners with major sports rights holders through IMG, an industry-leading global sports marketing agency; and On Location, a global leader in premium experiential hospitality. The Role and What You'll Do: We are seeking a highly experienced and qualified Sr. Venue Technology Manager for the East Region, with extensive experience managing technology for large-scale events. The On-site Technology Management Team will be crucial in successfully executing the Official Hospitality Program for the 2026 FIFA World Cup. This role will manage, supervise, and coordinate all activities of the Onsite Technology Functional Area. This includes managing personnel to design, configure, and implement hardware and software systems, as well as deploying and collecting computer hardware and software operating systems. This position reports to the Director of Event Technology. Recruit and manage multiple Venue Technology Managers across a cluster of venues. Work with the Venue Technology Managers in the overall planning, design, delivery, implementation, testing, operation, decommissioning, and reinstatement of all technology services and solutions required at their assigned competition or non-competition venue(s). Contribute to the detailed venue project planning process for your venue(s), ensuring that the technical and operational spaces, power, network, and equipment required by Technology are incorporated into the planning and execution of the technology needs of our Hospitality Venue Management teams and other FAs. Develop the overall strategy for venue operations technology, incorporating access control, production, audio/visual, and network infrastructure, to deliver a fantastic experience for our guests. Develop effective working relationships with incumbent venue teams and functional areas, general managers, technology managers, and other key venue stakeholders, including FIFA, 3rd-party vendors, and On Location. Collaborate with technology partners & suppliers, other functional areas, and incumbent venue teams to maintain a detailed installation schedule for their assigned venue(s), identifying priorities and ensuring all stakeholders understand them. Participate in technology support shifts within your clusters and other clusters throughout the US, Canada, and Mexico during Load-in, Load-out, and match days. Be the principal owner of all the technology needs for your Venue Cluster before, during, and after match days. Provide regular reports to senior management on the technology status at your venues for the duration of the project. Provide support to other functional areas within your cluster. Performs other duties as assigned. You have these: Bachelor's degree in Computer Science, Information Systems, Business Administration, or related field. Minimum of 4 years of management experience in on-site/field technology support and project management, preferably in the ticket and hospitality industry with major sporting events. Strong project management skills, with the ability to manage multiple projects simultaneously. Excellent communication skills, with the ability to communicate complex technology concepts to technical and non-technical teams. End-to-end understanding of how an integrated set of technologies delivers a smooth and efficient venue experience for guests and staff. Demonstrated success in delivering complex, mission-critical technology programs and managing operations through 3rd party vendors and large organizations. Sound understanding of IT and/or telecommunications, including Wi-Fi, network cabling, and troubleshooting. Experience in delivering production IT services within a high availability environment for successful delivery of SLA/OLAs. Experience in managing third-party suppliers in a multi-vendor environment. Proficient in desktop and mobile OS systems such as Windows, Mac OS, Android, iOS, and Linux, including MS Office 365. Ability to work in a fast-paced, deadline-driven environment within a high-profile international project. Fluency in both verbal and written English is required; proficiency in Italian is preferred. Experience working in a technology role in previous medium to large-scale events such as World Cups and/or Commonwealth, Euros, and Olympic Games. We'd love it if you also have these: Experience working in the ticketing, travel, or hospitality industry is preferred but not mandatory. Experience in Audio/Visual systems, configuration, and troubleshooting is preferred but not mandatory. Location: This position is based in the Eastern US, preferably New York, New Jersey, Atlanta, or Miami Working Conditions: Fixed Term Position - Location: Eastern US, preferably New York, New Jersey, Atlanta, or Miami Working hours: Working days: Monday - Friday Travel 25%: Within the Eastern US region, Canada, and Mexico. Per local requirements and in the interest of transparency, the hourly rate shown below reflects the prevalent current hiring range for this position. Hiring pay rates are based on a number of factors, including location and may vary depending on job-related qualifications, knowledge, skills and experience. The company strives to provide locally competitive rewards packages, which include base rate along with, as applicable, short- and long-term incentives, growth and developmental opportunities, and robust benefits, such as health care, retirement, vacation and other paid time off, and additional offerings. Hiring Rate Minimum: $0 annually(minimum will not fall below the applicable State/local minimum salary thresholds) Hiring Rate Maximum: $0 annually TKO is an Equal Opportunity Employer and complies with all applicable federal, state, and local laws regarding non-discrimination in employment. TKO makes employment decisions based on merit and qualifications, without considering an employee's or applicant's race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, marital status, veteran status, or any other basis prohibited under federal, state or local laws governing non-discrimination in employment in every location in which the Company has facilities. TKO also provides reasonable accommodations for qualified individuals with disabilities in accordance with the Americans with Disabilities Act (ADA) and applicable state or local laws. For information about Privacy and Information Security for TKO employment candidates, please review our Privacy Policy. For information regarding Terms of Use for this and other TKO websites, please review our Terms of Use.

The Sales & Customer Engagement Director is responsible for identifying, sourcing and securing business across the full end to end range of products and services Encore as an organization can deliver. The position may be focused on one specific sector or region. This team member will be expected to take clients through the entire sales process, from outreach, consulting, RFP process to close. Key Job Responsibilities Prospecting & Qualifying New Accounts ● Partner with sales leadership on strategically mapping out the assigned sector / sub sector ● Identify, qualify, and develop new sales opportunities to increase our new logo count or extension of business within the existing companies we partner with today and in partnership with those account leads as required. ● Build strategies and customer pursuit plans that include contact prospective clients to conduct an end-to-end event solutions. ● Manage demonstrations to introduce Encore, Encore's approach, and solutions as relevant to each contact. ● Seamlessly turn the business needs of our clients into alignment with the benefits of our products and services. ● Demonstrate Encore's experience, audience engagement impact and demonstrable ROI to position Encore as the partner of choice. ● Manage quotes, proposals, pitches, and RFPs through our sales process and in partnership with other departments, from lead to WIN. ● Achieve and strive to surpass quarterly and annual revenues targets, including calls made, appointments set, demos and sales closed. ● Partner with experience lead and transition accounts over after each sale. Stay involved with the relationship, as needed. As the consultant and advisor, support future sales, resigns and net new business opportunities. ● Advocate for our solutions in the industry, through speaking, networking, or attending events as needed. ● An active networker and contact generator, bring that thinking and make those valuable introductions to Encore while also working the existing database to ensure we have shown maximum partnership value to our customers. Sales Management & Account Ownership ● Strategic consultative selling into multiple industries. Selling is often pre-RFP, sharing the vision and business value of what an Encore partnership could bring to an event, regionally, nationally, and globally. Build and maintain close relationships with prospects and clients to expand the revenue/business opportunity. ● Attend initial kick-off calls to ensure what was sold is delivered from the start and successfully hand off the business in the format needed to ensure success. ● Work in close partnership with the project delivery team to ensure that clients are delighted with the product and service they receive. ● Manage event debrief with Account Management/Production teams ● Build account pursuit plans for net new targets or in concert with the account managers already working on business. ● Review data and event metrics to build a reason to work with Encore in future and demonstrate ROI to clients. ● Take orders for repeat events to help grow accounts through organic sales Internal Communications ● Communicate with management regularly to report on sales activity and progress against targets set. ● Bring market insights to the business to inform and influence our development roadmap. ● Ensure CRM and systems are up to date and enriched with key business intelligence. ● Collaborate with Marketing to create sector specific campaigns. ● Maintain sales pipeline and consistently review the health of prospects to accurately influence revenue projections. Job Qualifications ● Bachelor's degree or equivalent ● 8+ years proven success in a competitive business-to-business sales environment ● Experience of selling virtually, over the phone and/or face-to-face ● Experience in meetings and in the live event industry (virtual and hybrid events are a bonus) ● Strong commercial acumen with a hunger for deal making ● Naturally competitive, and a born networker with an appetite for relationship building ● Experienced in the disciplined use of customer relationship management (CRM) software ● Articulate, with a confident telephone manner, as well as a focused listener ● Exceptional customer service standards ● Must be a self-starter and self-motivated, but with the ability and willingness to take direction and work in close collaboration with colleagues ● Travel required when face to face meetings come back Competencies ● Strategic sales planning ● Sales Proficiency ● Attention to Detail ● Strong Communication Skill ● Professional Personal Presentation ● Initiative ● Exceed Customer Expectations ● Concern for Quality ● Influence ● Negotiation ● Result Orientation ● Relationship Management Work Environment Office Work is performed primarily in an office environment. Working times may include irregular hours and on-call status including days, evenings, weekends and holidays. Team members must adhere to appearance guidelines as defined by Encore based in an office environment and when traveling, on an individual venue or a representation of venues in that city or area. May travel up to 50% of the time. #INDCORP

Full-time Description Join Our Team as a Field Service Technician at DOC Services Inc.! Are you a skilled technician looking to advance your career with a leading company that values your hard work and expertise? DOC Services Inc. is the perfect place for you! With over 35 years of experience and a reputation for excellence, we are committed to providing reliable maintenance solutions that keep our clients' businesses running smoothly. Why DOC Services Inc.? Year-Round Stability: Enjoy consistent work. Growth and Development: Continuous training and opportunities to enhance your skills and advance your career. Comprehensive Support: Be part of a company that sets you up for success, with robust resources and a dedicated support system. Flexible Scheduling: Achieve work-life balance with schedules designed to fit your lifestyle. Top-Notch Benefits: Competitive compensation, 401(k) with company match, medical, dental, and vision insurance, life insurance, and disability coverage. Your Role as a Field Service Technician You'll be at the forefront of ensuring equipment runs efficiently in big-box retail environments. Your main responsibilities include: Diagnosing and repairing mechanical and electrical failures on electromechanical equipment. Performing preventive maintenance while adhering to OSHA safety standards. Skillfully using hand and power tools for equipment assembly, disassembly, and repair. Promptly responding to service calls to keep our clients' equipment operating seamlessly. Communicating effectively with customers and colleagues, embodying our commitment to top-tier service. What You Need to Succeed: A high school diploma or GED. 2+ years of equipment repair experience or equivalent training. Strong mechanical and electrical skills, with the ability to read schematics. A valid driver's license with a clean driving record. Excellent interpersonal skills and a professional attitude. The ability to work independently, pay close attention to detail, and remain organized. Physical capability to stand, bend, drive for extended periods, lift up to 75 lbs, and work at heights over 6 feet. What We Offer: Tools of the Trade: Company vehicle, phone, laptop, and gas card provided. Financial Security: Competitive pay and a 401(k) plan with a company match. Health and Wellness: Comprehensive medical, dental, and vision insurance options. Career Advancement: Continuous training and professional development opportunities. Company Culture: Be part of a respected, nationwide service company that celebrates its heritage and looks forward to the future. Join us and bring your expertise to a team that values quality, dedication, and professionalism. Apply today and become part of a company where your skills will be recognized and rewarded. DOC is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment based on race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, disability, or any other federal, state, or local protected class. Salary Description $20.00 - $26.00 per hour

Now is a great time to join AllianceOne! As a subsidiary of Teleperformance, AllianceOne provides employees the opportunity to be part of a global leader in contact center management, with the benefit of capitalizing on the global presence the company has built throughout the years. Teleperformance creates more value by providing a better customer experience. Job Description: Now Hiring Customer Relationship Managers in Maumee OH! (Remote after Day 1, must reside within 30 miles of Maumee OH) If you are looking for an entry level position with opportunities for advancement you have found the right organization! This is a care program centered on mortgage assistance and foreclosure prevention. RESPONSIBILITIES: -Manage a daily caseload of customers and their investor related activities -Provide the highest level of customer service via inbound/outbound calls as well as written communications -Evaluate customer's eligibility for various COVID-19 payment assistance programs and complete financial interviews to determine next steps for loan modification and returning their loans to normal servicing QUALIFICATIONS: - Prior customer service experience (call center/banking experience is a plus) · Excellent verbal communication skills · The ability to problem solve creatively · Strong desire to achieve goals · Basic computer knowledge/skills · Ability and openness to work with a diverse customer base · Works well in team settings *Must be able to come to the Maumee office on the first day to collect equipment - 1684 Woodlands Dr, Maumee, OH 43537 HOURS: Monday - Friday 11am- 8pm (After Training) PAY: $16/hour BONUS: Eligible for up to $400 per month in monthly incentives. BENEFITS: Our comprehensive benefits include, but are not limited to: Health Insurance (Medical/Dental/Vision), HSA/FSA plans, Generous Paid Time Off package, Optional Daily Pay, EAP, 401k after 90 days and much more! You will be eligible for Health benefits on the first of the month following your hire date, or coincident to your hire date if you were hired on the first of the month. If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us! AllianceOne is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. AllianceOne is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation please email us at *****************************. Questions? Please review our privacy notice available at the following ****************************** For additional information on AllianceOne visit our website at **********************

The Sales Manager, Venues is responsible for effectively guiding customers through event experiences, identifying solutions that meet their goals and objectives, resulting in a compelling event experience. Utilizes all available tools to ensure maximum event and revenue capture from assigned customer base. Cultivates and maintains relationships with key hotel personnel to enhance the overall business relationship with hotel. Supports Company initiatives, business strategies and Core Values. This position reports to a Sr. Sales Manager, Sales Director, or Director, Event Technology. Key Job Responsibilities Revenue Generation * Drive Results by soliciting and securing business through a proactive, consultative sales approach, utilizing Encore's sales process and methodology. * Effectively prepare and present quotes and proposals in a timely manner to customers, including those submitted through ********************* venue booking system, or other sources as assigned. * Effectively collaborate with vendors and other departments/divisions of the company to capture and service events. * Attend site visits, pre-conference planning meetings, and appropriate venue meetings as necessary to support the customer event experience. * Understand event cost structure and incorporates this into solution designs according to established profitability guidelines. Relationship Management * Deliver World-Class Service by cultivating and maintaining relationships with customers, venue personnel and various Encore supporting functions and departments. * Thoroughly research and understand customer history and previous experiences, in order to create more personalized customer experiences. * Value People by attending customer meetings, understanding their goals and responding to their questions, concerns, and challenges. * Do the Right Thing by ensuring all customer information is up to date and accurate in the Customer Relationship Management system (CRM) at all times. * Actively refer and guide customers through the Encore network, leveraging contacts to secure additional opportunities with existing customers. Sales Accountability * Maintain a healthy pipeline at all times that ensures achievement of established revenue targets. * Ensure all known opportunities are in CRM and completely accurate and updated at all times. * See the Big Picture by supporting the sales forecasting efforts at home location, ensuring they are accurate and submitted timely. * Learn and adopt all SOPs related to the role and any new initiatives/programs that are implemented. * Maintain knowledge of new product/service offerings and emerging technology supporting meetings and events. Job Qualifications * BS/BA or 1+ years of Encore or equivalent experience required * 1 year technology sales or hospitality experience preferred * Prior sales experience in audiovisual is a plus * Knowledge of hospitality industry and sales processes preferred * Technical aptitude and computer proficiency required * Strong written and verbal communication skills Competencies (by Core Values) Deliver World Class Service * Hospitality * Ownership Do The Right Thing * Demonstrates Self-Awareness Drive Results * Ensures Accountability See The Big Picture * Decision Quality * Manages Complexity Value People * Collaborates For more information on our Competency Group, refer to the Competency Based Talent Management page on Encore Connect by searching for the title or copy & pasting this URL Link (******************************************************************************************** Physical Requirements Team members must meet the physical demands listed below to successfully perform essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Sitting: 4-5 hours per day * Standing: 2-3 hours per day * Walking: 2-3 hours per day * Stooping: 0-1 hour per day * Crawling: 0-1 hour per day * Kneeling: 0-1 hour per day * Bending: 0-1 hour per day * Reaching (above your head): 0-1 hour per day * Climbing: 0-1 hour per day * Grasping: 0-1 hour per day Lifting Requirements * 0 - 15 lbs*: Occasionally * 16 - 50 lbs*: Occasionally * 51 - 100 lbs: Never * Over 100 lbs: Never Carrying Requirements * 0 - 15 lbs*: Occasionally * 16 - 50 lbs*: Occasionally * 51 - 100 lbs: Never * Over 100 lbs: Never Auditory/Visual Requirements * Close Vision: Continuously * Distance Vision: Continuously * Color Vision: Continuously * Peripheral Vision: Continuously * Depth Perception: Continuously Pushing/Pulling Requirements * 0 - 15 lbs*: Occasionally * 16 - 50 lbs*: Occasionally * 51 - 100 lbs*: Occasionally * Over 100 lbs: Never Note: The physical requirements marked with an asterisk () indicate activities performed without assistance.* Team members must be able to meet the physical demands above in order to successfully perform the essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work Environment Hotel Work is performed in a hotel/convention center environment with moderate exposure to outdoor temperatures and to dirt, sand and/or dust. The working conditions will vary between moderately quiet to noisy volumes. Team members will use high-end audio visual equipment and electrical components, and will be exposed to heights via lifts and ladders. Team members may be asked to work in multiple hotel locations. Working times will include irregular hours and on-call status including days, evenings, weekends and holidays. Team members must adhere to appearance guidelines as defined by Encore based on an individual hotel or a representation of hotels in that city or area. The above information on this description is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned. #INDSALES

A Technician is responsible for the set up and operation of basic / small-scale audiovisual systems in a hospitality environment while ensuring complete customer satisfaction. This position reports to an Operations Manager, Operations Director or Director, Event Technology. Key Job Responsibilities Equipment Operation • Ensures a flawlessly executed event through accurate and timely setup, operation, and breakdown of basic audiovisual equipment as listed in the technical qualifications section. Customer Service • Strives to exceed the expectations and needs of internal and external customers. • Maintains a positive relationship with all clients through effective communication. • Meets with guests on site to ensure that their needs are met, and the equipment setup is working properly. • Monitors events and checks in on customers throughout the day. • Understands and fosters the hotel/client relationship. Technical Ability • Understands the technical aspects of the job and demonstrates basic operational ability to troubleshoot and problem solve with equipment and software issues. • Handles equipment challenges and changes in a timely and professional manner. Systems Knowledge • Understands company processes, follows procedures, and completes systems entry and paperwork accurately. • Uses the equipment sheets to determine the equipment scheduled for set up and for strike. Interacts with other staff and outside vendors for equipment. • Increases revenue by utilizing floor up-selling techniques. • Works with clients to finalize invoices. • Completes order entries in Navigator, as needed. Job Qualifications • High School Diploma required. Associate's degree is preferred. • Internal applicants must meet/complete all training and certification requirements as determined by Encore's Global Learning Training Program in their current position, and for the position they are applying to. Click to review the requirements: Internal Hourly Requirements.pdf • External applicants must meet/validate and achieve/complete all training and certifications required for this position, within one year. For technical external requirements, view our career path here: ********************************************* • 1 year of customer service or hospitality experience is preferred. • 1 year of audio-visual experience or equivalent in an educational environment is preferred. • A valid driver's license is required for team members that may operate Company vehicles. • Additional DOT requirements may need to be met if applicable. • Must be able to lift 50 lbs. Competencies Deliver World Class Service • Hospitality • Ownership Do The Right Thing • Instills Trust • Safety Conscious Drive Results • Action Oriented See The Big Picture • Tech Savvy Value People • Communicates Effectively For more information on our Competency Group, refer to the Competency Based Talent Management page on Encore Connect by searching for the title or copy & pasting this URL Link (******************************************************************************************** Physical Requirements Team members must be able to meet the physical demands outlined below to successfully perform the essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The frequency options are defined as: Continuously, Frequently, Occasionally, and Never. • Sitting: 2-3 Hours • Standing: 4-5 Hours • Walking: 4-5 Hours • Stooping: 2-3 Hours • Crawling: 2-3 Hours • Kneeling: 2-3 Hours • Bending: 2-3 Hours • Reaching (above your head): 2-3 Hours • Climbing: 0-1 Hours • Grasping: 4-5 Hours Lifting Requirements • 0 - 15 lbs:* Continuously • 16 - 50 lbs*: Frequently • 51 - 100 lbs: Occasionally • Over 100 lbs: Occasionally Carrying Requirements • 0 - 15 lbs*: Continuously • 16 - 50 lbs*: Frequently • 51 - 100 lbs: Occasionally • Over 100 lbs: Never Auditory/Visual Requirements • Close Vision: Continuously • Distance Vision: Continuously • Color Vision: Frequently • Peripheral Vision: Occasionally • Depth Perception: Frequently • Hearing: Continuously Pushing/Pulling Requirements • 0 - 15 lbs*: Continuously • 16 - 50 lbs*: Frequently • 51 - 100 lbs*: Frequently • Over 100 lbs: Occasionally Note: The physical requirements marked with an asterisk () indicate activities performed without assistance.* Team members must be able to meet the physical demands above in order to successfully perform the essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work Environment Hotel Work is performed in a hotel/convention center environment with moderate exposure to outdoor temperatures and to dirt, sand and/or dust. The working conditions will vary between moderately quiet to noisy volumes. Team members will use high-end audio-visual equipment and electrical components and will be exposed to heights via lifts and ladders. Team members may be asked to work in multiple hotel locations. Working times will include irregular hours and on-call status including days, evenings, weekends, and holidays. Team members must adhere to appearance guidelines as defined by Encore based on an individual hotel or a representation of hotels in that city or area. The above information on this description is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned.

About the Role: Apartment List is hiring an Account Executive (AE) to lead growth within an assigned territory. This is a true hunter role - you will source, open, and close new business with property management companies that are not yet on our platform. You will own outbound prospecting, build pipeline, run full-cycle deals, and partner cross-functionally to ensure long-term success. This VA/Carolinas area-based role requires occasional (~25-40%) travel within your assigned territory. About the Role: * Own your territory by strategically targeting high-opportunity accounts, generating pipeline, and establishing yourself as a trusted marketing and AI-leasing expert. * Run consistent, high-volume outbound activity (calls, emails, in-person visits) to generate new opportunities, aligned with defined activity expectations. * Conduct full-cycle sales - prospecting, discovery, custom pitching, multithreading, negotiation, and closing. * Build strong relationships with marketing directors, RPMs, IT/system teams, and other decision makers. * Educate partners on the full Apartment List platform, including A-List Market, A-List Nurture, and our AI leasing solutions. * Collaborate with Solutions Consultants, Account Managers, Marketing, and Enablement to support deals and ensure a frictionless onboarding experience. * Maintain excellent pipeline hygiene and forecasting accuracy in Salesforce, Gong, & other sales tools. * Assist with account implementation immediately after close to ensure a successful go-live and smooth handoff to Account Management. What We're Looking For: * 3+ years of full-cycle sales experience, with at least 1 years in a field, territory, or outside-sales function. * Understanding of the multifamily industry and experience selling into regional/national portfolios is highly preferred. * Experience selling SaaS or AI products, with the ability to articulate value, drive adoption, and simplify complex solutions. * Proven success hitting and exceeding quota in a high-activity, pipeline-driven environment. * Strong consultative selling skills - discovery, objection handling, multithreading, and negotiation. * Detail-oriented, competitive, proactive, and able to operate with an "own your business" mindset. * Experience with Salesforce and Salesloft is a plus, as is the ability to learn our proprietary tools and tech quickly. * A systematic, disciplined sales approach - you know how to build pipeline, run a structured sales process, and close new business. Compensation: We consider multiple factors when determining compensation, including role scope, level, and geographic location. OTE: $110,000 - $122,000 (50/50 split, uncapped commissions) + equity. We also rely on market indicators along with considering your work location, job related skills, experience and relevant education and training, to determine compensation that is fair and competitive for you. Apartment List will consider paying compensation near the higher of the range in exceptional circumstances, where candidates have the experience, credentials or expertise that would warrant such consideration. It is always our goal to hire exceptional talent and we would be happy to share more about compensation during the hiring process. This is a fully remote position within the US, with regional travel as noted above.

About the Role We are seeking a Principal Product Manager (PM) to lead our Distribution organization - the team responsible for all distribution and fulfillment across our B2B and B2C channels for Lodging, Cars, and Homes. This product manager will own the P&L for all of our distribution business and is critical for the growth of the travel business. This leader will drive strategy and execution for how our inventory reaches partners and customers globally, ensuring best-in-class performance, reliability, and financial integrity. Responsibilities Distribution & Fulfillment Ownership Lead the team responsible for all distribution and fulfillment across B2B and B2C partners for Lodging, Cars, and Homes. Own the end-to-end experience of how supply is distributed, discovered, and booked across all partner channels. Drive efficiency and reliability in fulfillment processes to ensure seamless delivery of travel products. Lead integrations with partners, including technical discovery. Inventory Distribution to Bed Banks Develop and own the product strategy for distributing our inventory to external bed banks and aggregators. Optimize the reach and monetization of our inventory across global marketplaces. Work closely with supply, partnerships, and engineering to scale inventory distribution and maintain competitive advantage. Partner Integrations & Fulfillment Health Oversee partner integrations and maintain the health of our technical distribution stack. Define, track, and improve key fulfillment metrics across all business lines (Lodging, Cars, Homes). Ensure a scalable, resilient, and performant architecture that supports rapid growth and innovation. Financial Reconciliation & Dispute Management Partner with Finance and Operations to manage the financial reconciliation framework for distribution transactions. Own product requirements and tooling for dispute management, transaction accuracy, and payment integrity. Enable automation and transparency in reconciliation processes through robust product infrastructure. Pricing Infrastructure & Partner Economics Lead the strategy and evolution of our pricing infrastructure across all B2B and B2C partners. Build systems that enable flexible, dynamic, and profitable pricing configurations. Collaborate with Data Science, and Partner Success to optimize pricing models and margins. Qualifications 5-7+ years of experience in Product Management, with at least 2+ in a senior or lead PM capacity. Proven experience owning product strategy and roadmaps in travel, marketplaces, or e-commerce. Deep understanding of partner integrations, APIs, pricing systems, and financial reconciliation. Excellent communication and stakeholder management skills across cross-functional teams. Demonstrated ability to define vision and execute high-impact, multi-year roadmaps. Strong experience with metrics-driven product development and defining KPIs. Analytical thinker with the ability to make trade-offs between cost, scale, and performance; Able to navigate complex technical and business domains. What You'll Bring A strategic mindset paired with a builder's instinct. A passion for scaling global distribution networks and improving partner experiences. The ability to translate complex business goals into cohesive product strategy and execution. Perks and benefits of working with us: Well-funded and proven startup with large ambitions, competitive salary and the upsides of pre-IPO equity packages. Unlimited PTO. Carrot Cash travel stipend. Access to co-working space on demand through FlexDesk AND Work-from-home stipend. Please ask us about our very generous parental leave, much above industry standards!. Entrepreneurial culture where pushing limits and taking risks is everyday business. Open communication with management and company leadership. Small, dynamic teams = massive impact. 100% employer paid Medical, Dental and Vision coverage for employees. Access to Disability & Life insurance. Health Reimbursement Account (HRA). DCA/ FSA and access to 401k plan More about Hopper At Hopper, we are on a mission to become the leading travel platform globally - powering Hopper's mobile app, website and our B2B business, HTS (Hopper Technology Solutions). By leveraging massive amounts of data and advanced machine learning algorithms, Hopper combines its world-class travel agency offering with proprietary fintech products to bring transparency, flexibility and savings to travelers globally. We have developed several unique fintech solutions that address everything from pricing volatility to trip disruptions - helping people travel better and save more on their trips. The Hopper platform serves hundreds of millions of travelers globally and continues to capture market share around the world. he Hopper app has been downloaded over 120 million times and has become largely popular among younger travelers - with 70% of its users being Gen Z and millennials. While everyone knows us as the Gen Z and Millennial travel app, Hopper has evolved to become much more than that. In recent years, we've grown into a travel fintech provider, commerce platform, and global travel agency that powers some of the world's largest brands. Through HTS, our B2B division, the company supercharges its partners' direct channels by integrating our fintech products on their sites or powering end-to-end travel portals. Today, our partners include leading travel brands like Capital One, Nubank, Air Canada, and many more. Here are just a few stats that demonstrate the company's recent growth: Billions of dollars worth of travel and travel fintech are sold through Hopper and HTS' channels every year. Our fintech products - including Cancel for Any Reason and Flight Disruption Assistance - have exceptionally strong CSAT because the terms are always clear, and customers receive instant, no-questions-asked resolutions. Almost 30% of our app customers purchase at least one fintech product when making a booking; and consumers are 1.6x more likely to repurchase if they add fintech to their booking vs if they booked just travel. Given the success of its fintech products, Hopper launched a B2B initiative, HTS (Hopper Technology Solutions), which represents more than 75% of the business. Through HTS, any travel provider (airlines, hotels, banks, travel agencies, etc.) can integrate and seamlessly distribute Hopper's fintech or travel inventory on their direct channels. As its first HTS partnership, the company partnered with Capital One to co-develop Capital One Travel, a new travel portal designed specifically for cardholders. Other HTS partners include Air Canada, Uber, CommBank, Nubank, Flair Airlines and many more. Hopper has been named the #1 most innovative company in travel by Fast Company Hopper has been downloaded over 120 million times and continues to have millions of new installs each month. Hopper is now the #3 largest online travel agencies in North America and 70% of our app customers are Gen-Z and millennials travelers. Hopper has raised over $750 million USD of private capital and is backed by some of the largest institutional investors and banks in the world. HTS is primed to continue its growth as the leading travel ecommerce provider in a $1 trillion online shopping category. The Hopper app and website will also continue to be the preferred travel provider for Gen Z and Millennials.. Come take off with us! #LI-REMOTE

The Sales & Customer Engagement Manager is responsible for identifying, sourcing, and securing business across the full end-to-end range of products and services Encore as an organization can deliver with direct focus on Virtual and Hybrid event opportunities. This position may be focused on one specific sector or region. The Customer Engagement Manager will be expected to take clients through the entire sales process, from outreach, consulting, RFP process to close. The Customer Engagement Manager will report to the GSO Sales Leader. Key Job Responsibilities Business Development * Proactively pursue net new business opportunities and follow up on assigned event leads from marketing campaigns, new solution offerings and industry relations efforts. * Build strategies and customer pursuit plans that include contacting prospective clients to conduct an end-to-end event solution. * Manage demonstrations to introduce Encore, Encore's approach, and solutions as relevant to each contact. * Develop relationships with multiple stakeholders in designated key accounts to include meeting planners, business unit directors, and sourcing teams to target virtual and hybrid events using personal networks, contacts from industry relations activities, and unassigned contacts. * Understand customer's needs and goals to create an event experience that best aligns Encore resources and solutions, while driving customer awareness and adoption. * Identify and develop additional event leads via targeted prospecting. * Manage quotes, proposals, pitches, and RFPs through the sales process and in partnership with other departments, from lead to WIN. * Advocate for Encore solutions in the industry, through speaking, networking, or attending events as needed. * Actively network and generate new contacts, making valuable introductions to Encore while also working the existing database to ensure customers are shown the maximum partnership value. Event/Account Management * Oversee the sales process for identified opportunities and key account assignments. * Act as the liaison between customer and the production teams to ensure conversion and overall customer satisfaction. * Ensure compliance and consistent execution of any customer agreements across Encore's executing divisions. * Maintain timely and consistent customer scope and reporting via Compass and Navigator, through the transition to the assigned execution team for the delivery, while you maintain the internal/external communication of key requirements. Revenue Management * Meet and exceed monthly and quarterly revenue quotas. * Actively manage virtual & hybrid event pipeline while evaluating opportunities to engage in other areas of Encore business including core audio visual services, power, rigging, HSIA, creative services, and all offerings Encore provides to clients. Sales, Operational and Technical Support * Effectively communicate the customer's needs internally across multiple departments. * Liaise with internal resources to convey technical requirements, budget expectations, and timelines. * Work closely with Encore internal contacts to realize account objectives and act on resolving customer experience and internal issues. * Consistently monitor and update demos based on platform development and updates. * Monitor and maintain accurate and timely Compass (CRM) Account and Contact data entry, billing records, show evaluations, customer surveys and any other information on assigned accounts requested by management in accordance with policies and procedures. * Maintain latest solutions knowledge through regular training and development opportunities via EncoreU or other training opportunities as they are presented. Job Qualifications * Bachelor's Degree or equivalent * 3+ Years' experience in Sales * Seasoned Sales Professional with a go get/hunter sales mindset * Ability to generate leads through lead follow up, lead generation through calling, sales blitz programs research, and networking. * Experience in shifting focus to virtual and hybrid experiences, and the vision to adapt as needed with changes in the business * Existing non-preferred/strategic account relationships preferred * Experience in building relationships and rapport with customers, understanding how to work with accounts until a need is uncovered * Experience working within a team environment to over-deliver on desired results * Experience providing a high-level of customer service and having a "yes" approach to finding solutions * Experience in creating and delivering compelling high-level presentations to a variety of key stakeholders * Excellent computer skills including all Microsoft Office applications * Experience with the use of customer relationship database * Strong written and oral communication skills needed to draft sales presentations, and effectively solicit business via phone and face to face customer contact, as well as through tradeshow and industry events * Excellent organizational skills and the ability to manage multiple projects/activities at the same time * In depth understanding of the meetings and event technology industries * Desire and ability to travel within the United States or abroad Competencies This section consists of the Competency Group Number that is assigned to the job. Each job at Encore is tied to one of six competency groups. The Competency Group will be determined based on the roles and responsibilities that are required for that job title. Competency Group = 2 Deliver World Class Service * Hospitality * Ownership Do The Right Thing * Demonstrates Self-Awareness Drive Results * Ensures Accountability See The Big Picture * Decision Quality * Manages Complexity Value People * Collaborates For more information on our Competency Group, refer to the Competency Based Talent Management page on Encore Connect by searching for the title or copy & pasting this URL Link: (******************************************************************************************** Work Environment Office or Remote Office Location Work is performed primarily in an office environment even if the salesperson is identified as remote. Salespeople who work "remote" need to have a designated office environment free of distractions and noise to immolate the proper work environment. Working times may include irregular hours and on-call status including days, evenings, weekends, and holidays. Team members must adhere to appearance guidelines as defined by Encore based in an office environment and when traveling, on an individual venue or a representation of venues in that city or area. The above information on this description is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned. #INDSALES #LI-JA1