Business Development Manager jobs at Ghd Inc - 2228 jobs
Vice President - Business Development (Commercial - Technology)
American Arbitration Association Inc. 4.7
San Francisco, CA jobs
The American Arbitration Association is an equal opportunity employer (EEO) and considers all employees and applicants for positions without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, marital status, or status as a covered veteran in accordance with applicable federal, state and local laws.
If you are unable to complete your application, you may request a disability accommodation and submit your information through an alternative method by contacting the Human Resources Department via email- .
Description
Vice President - BusinessDevelopment (Commercial - Technology)
Overview:
We are seeking an experienced leader to grow and manage our regional Alternative Dispute Resolution (ADR) services, in San Francisco, CA. This strategic leadership position will be responsible for managing and promoting AAA's products and services while building key stakeholder relationships and ensuring excellence in case management. This position is specifically focused on expanding ADR services in the technology sector.
This position offers a hybrid work arrangement; candidates must reside at a U.S. location within 125 miles of our San Francisco, CA location. The salary range for this position is $161,000-$179,000, plus eligibility for an annual performance-based incentive targeting 20%.
Key Responsibilities
Provide strategic leadership for regional ADR services.
Oversee and develop Directors' teams.
Execute strategic plans to expand services, with focus on technology dispute resolution.
Build and maintain relationships with clients, industry partners, and legal communities.
Lead market analysis and service improvement initiatives
Oversee panel member recruitment and development.
Manage complex cases and support Directors in case management.
Develop and manage regional budget.
Ensure compliance with security and privacy policies.
Collaborate with senior leadership on cross-regional initiatives.
Direct daily regional office operations
Travel approximately 20% for industry events and stakeholder meetings
Required Qualifications
Bachelor's degree in business, legal studies, or related field
7+ years of progressive experience in ADR or legal services
3+ years of management experience
Proven track record in businessdevelopment
In-depth knowledge of ADR processes, particularly in the technology sector
In-depth knowledge of the technology sector
Outstanding communication and presentation skills
Proficiency with case management software and CRM systems
Preferred Qualifications
Advanced degree (MBA, JD, or LL.M.)
Experience with strategic planning in ADR
Demonstrated success in stakeholder relationship management.
Required Skills & Abilities
Comprehensive knowledge of corporate law, alternative dispute resolution, and relevant state and federal regulations. Ability to interpret complex legal issues and provide sound advice.
Excellent verbal and written communication skills. Ability to express complex legal concepts clearly to both legal and non-legal audiences. Strong presentation and negotiation skills.
Sharp analytical skills with the ability to identify potential legal issues, assess risks, and develop effective solutions. Demonstrated capacity for strategic thinking and sound judgment.
Ability to lead and mentor legal team members, manage outside counsel, and collaborate effectively with executives and cross-functional teams.
Understanding of business operations and the ability to align legal strategies with organizational goals. Proficiency in legal technology and case management systems.
About AAA-ICDR
The American Arbitration Association and its global arm, the International Centre for Dispute Resolution (AAA-ICDR), are the world's leaders in arbitration, mediation, and online dispute resolution. As we evolve into a digital-first, solutions-driven organization, we are reshaping how the world thinks about conflict resolution-combining the integrity of our legacy with the agility of a modern tech company.
Named one of the 50 best non-profits to work for by the Non-Profit Times, our employees enjoy rewarding careers in a fast-paced, results-driven environment. We offer a competitive compensation package, including incentives. Eligible employees also participate in a comprehensive benefits program that includes medical, dental, orthodontia, vision coverage, student loan repayment, 403(b) retirement plan with substantial company match, discounted pet insurance, and generous paid-time-off benefits.
The American Arbitration Association is an equal opportunity employer (EEO) and considers all employees and applicants for positions without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, marital status, or status as a covered veteran in accordance with applicable federal, state and local laws.
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$161k-179k yearly 3d ago
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Director of Sales
Frida 3.3
Miami, FL jobs
Who We Are
Parenting isn't picture-perfect. It's messy, hilarious, exhausting, and life-changing - sometimes all before noon. That's where we come in. Founded in 2014 by our CEO Chelsea Hirschhorn, Frida was built to make the raw reality of parenting a little easier to navigate (and a lot less overwhelming). It all started with one legendary snot-sucker - the NoseFrida - and has grown into a 200+ product lineup that supports families through every stage: from fertility and postpartum recovery to baby care and beyond. We don't shy away from the stuff no one else wants to talk about - nipple pain, diaper blowouts, or the emotional rollercoaster that comes with keeping a tiny human alive. We call it like it is, solve the problems that actually matter, and build products that help parents feel seen, supported, and totally capable. You can now find Frida products in 50+ countries and thousands of stores across the U.S., from the biggest national retailers to your neighborhood grocery aisle. Under Hirschhorn's leadership, Frida has become a category leader by challenging taboos, championing honesty, and supporting families at every stage of parenthood and beyond, earning acclaim on TIME's 100 Most Influential Companies, TIME Best Inventions, Fast Company Most Innovative Companies and Fast Company Brands That Matter. But the real win? Knowing we're helping parents everywhere feel a little more human and a little less alone.
How You Will Make an Impact
Frida is looking for a Director of Sales to join our Sales team and focus on managing Frida's mass market business in addition to any new opportunities that come our way. The Director of Sales will be goal-oriented and will be diligent in overcoming obstacles that impact annual sales goals.
Responsibilities
Meet and exceed assigned sales goals
Achieve distribution, pricing, promotion and shelving objectives
Identify and attract prospective strategic customers
Build and maintain strong strategic relationships with key personnel within assigned accounts
Negotiate pricing and terms with new and existing customers
Collaborate with marketing to ensure all promotional opportunities within each account are maximized
Implement branded signage and fixtures at key retail partners
Work closely with Sales Planning to ensure customers receive goods in full and on time; provides detailed projections to ensure correct forecast is implemented and executed
Keep internal team informed of the competitive landscape and feedback from buyers
Build and deliver retailer-specific presentations for line reviews and internal postmortem reviews
Attend trade shows for buyers and consumers
Other duties as assigned
What You Will Need
Bachelor's Degree in Sales, Business, or related field
10+ years of sales experience in the CPG industry managing retailer accounts
Relevant experience in the baby product industry is preferred
Excellent negotiation and analytical skills
Excellent communication and organization skills
Proficient in Excel and PowerPoint
Ability and willingness to travel extensively throughout the country
Who You Will Work With
Frida is an organization that values collaboration and community. As the Director of Sales, you will work closely with Sales Planning, Brand Management, and Marketing teams.
Our Ways of Working
Frida HQ is located in Miami, Florida and approved roles have the flexible option to work remotely both Mondays and Fridays with the benefit of connecting in person Tuesdays - Thursdays.
Why You Will Love Working at Frida
Robust health benefits including:
Comprehensive medical, vision, and dental plans
Employer paid life insurance
Supplemental insurance options including Accident Insurance, Short-Term Disability and Long-Term Disability
FSA & HSA
401k matching up to 4% with immediate vesting.
Generous paid time off program including elective PTO days, federal holidays, sick/wellness days, and a birthday floater.
Flexible paid pregnancy and parental leave.
Weekly wellness programming designed to maximize personal time and minimize time spent investing in personal care outside of work hours. This includes a variety of programming such as in-office manicures & pedicures, blowouts, massages, and carwash services.
Dog friendly office - feel free to bring your best buddy with you to work!
Learning & development opportunities for professional and personal growth
Company-wide events & outings. Team engagement is at the center of our culture. This ranges from small department-specific teambuilding or informal outings to our annual Fam Jam family carnival that celebrates the people in your life who support you in bringing your best self to work each day. We also host an annual Day of Service to support our local Miami community, and provide a variety of volunteer opportunities throughout the year that support our mission to serve parents and children.
Exclusive employee product discounts.
EEO
Frida provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected Veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Privacy Policy
By applying for this position, you acknowledge and understand that your information will be used as described in Frida's Job Applicant Privacy Policy: **************************************************************
Agency and Third-Party Submissions
Please note this is a direct search led by Frida. Applications from agencies and other third parties will not be accepted, nor will fees be paid for unsolicited resumes.
Fraud Disclaimer
Fridababy LLC will never request personal information (i.e. Social Security number, bank account, or payment of any kind) during the application or recruitment process. Fridababy LLC will only contact you through verified methods, not unofficial platforms such as WhatsApp, Telegram, or personal email accounts. All legitimate communication will come from an official @frida.com or @fridababy.com email address or through our verified recruiting partners. If you receive any suspicious outreach claiming to represent Fridababy LLC, please report it to ****************** or ***************. Your safety and privacy is our priority.
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$53k-93k yearly est. 4d ago
Director of Sales
Fooda 4.1
San Francisco, CA jobs
Who We Are:
Our story began in 2011 when a group of office workers at a major logistics company in Chicago had a lunch problem. They loved good food, but options nearby were limited. The team was spending too much time traveling around the city to visit their favorite restaurants. They had an idea: bring Chicago's local restaurant culture inside the office. It was an immediate hit. When they discovered people from other companies sneaking into their office, they knew they were on to something and Fooda was born.
Fooda pioneered the concept of rotating popup restaurants inside offices. Today, we operate in 45 cities with over 100 million meals served and continue to grow rapidly. Powered by technology and a network of 1500+ restaurants, we feed hungry people at work through a platform of innovative food programs located within companies, office buildings, hospitals, schools, distribution centers, and more. At Fooda, we believe a workplace food program should be something employees love and look forward to every day.
Who We Are Looking For:
As the Sales Director you will lead and develop a team of BusinessDevelopmentManagers in Fooda's Northwest region. You'll be responsible for coaching your team to exceed sales goals and fostering a culture of accountability, collaboration, and high performance. This role reports to the Regional Vice President, West, and plays a pivotal role in expanding Fooda's presence in key cities.
What You'll Be Doing:
Recruit, coach, and manage a team of BusinessDevelopmentManagers responsible for acquiring new clients throughout the Northwest region.
Own team sales quotas and consistently deliver against revenue targets.
Coach your direct reports on maintaining a robust pipeline of opportunities.
Actively participate in sales opportunities, while ensuring BDM's take ownership and continue to develop their skills.
Work with the Regional Vice President to implement Fooda's sales strategy and messaging.
Foster a high-performance sales culture, driving accountability and continuous improvement.
Learn and understand the Fooda training program including best practices within the sales process.
Collaborate with Market Operations teams to ensure team follows launch processes and help create exceptional programs for clients.
Travel regularly within the Bay Area and to Seattle to support your team in-person.
What We're Looking For
Superb communication skills both written and verbal.
B2B sales experience as an individual contributor, with at least 2 years in a sales management role.
Proven track record of exceeding an individual and team quota.
People management skills, with the ability to motivate and inspire.
Sharp attention to detail because you believe the little things matter.
Strategic thinker that can analyze market trends and customer needs to shape tactics and gain a competitive edge.
Experience selling into HR, facilities, or workplace teams a plus, but not a requirement.
What We'll Hook You Up With:
Competitive base salary, bonus plan, and stock options, based on experience.
Comprehensive health, dental and vision plans
401k retirement plan with company match
Paid maternity and parental leave benefits
Flexible spending accounts
Company-issued laptop
Daily subsidized lunch program (ours!)
The salary range for this role is $130,000- $180,000 OTE. The base salary is dependent on a number of factors, included but not limited to: work experience, training, location, and skills. #J-18808-Ljbffr
$130k-180k yearly 3d ago
Director of Trade Sales
Overseas Adventure Travel 3.5
Boston, MA jobs
Overseas Adventure Travel (O.A.T.), part of Grand Circle Corporation, is expanding into the travel trade channel - leveraging partnerships with retail travel advisors, consortia, and host networks to drive growth and brand reach.
The Director of Travel Agency Sales will lead the development and execution of this new sales channel from the ground up. This role is responsible for crafting O.A.T.'s agency strategy, establishing partnerships, and building lasting relationships that align with our brand's mission of meaningful, culturally immersive travel for Americans aged 50+.
Compensation & Total Rewards
Base Salary: $130,000-$180,000 (Boston, MA)
Incentive Bonus: $50,000-$90,000 annually
Comprehensive Benefits Package Includes:
Health & Wellness: Medical, dental, vision, and on‑site wellness programs
Paid Time Off: Generous PTO, 11 paid holidays, Summer Fridays, and extended parental leave
Travel Perks: Up to 50% off O.A.T. and Grand Circle trips for you and a companion
Future Benefits: 401(k) with company match, life insurance, and disability coverage
Key Responsibilities Channel Development & Strategy
Design and execute O.A.T.'s travel agency and consortia sales strategy, including partnership models, contracting, and go‑to‑market approach.
Develop scalable frameworks for commission structures, incentives, and training programs that drive performance and loyalty.
Identify high‑potential agencies and consortia to establish preferred partnerships and long‑term business growth.
Revenue Growth & Performance
Deliver measurable passenger and revenue growth through the agency channel, with accountability for targets, profitability, and ROI.
Leverage data and analytics to track partner performance, optimize spend, and refine sales priorities.
Relationship Management
Build trusted relationships with key partners across the U.S. travel trade
Serve as the face of O.A.T. to the travel advisor community, representing our brand at industry events, conferences, and trade shows.
Trade Marketing & Enablement
Collaborate with Marketing and Product teams to create compelling trade marketing materials, training content, and co‑op campaigns.
Oversee FAM trips, webinars, and roadshows to engage advisors and showcase the O.A.T. experience.
Champion the development of an agent portal and communication tools to streamline engagement.
Cross‑Functional Leadership
Partner with internal teams - including Marketing, Finance, Operations, and Customer Experience - to ensure smooth integration of trade partnerships into our overall distribution strategy.
Maintain brand integrity by ensuring the agency channel enhances, rather than competes with, our direct‑to‑consumer business.
Qualifications
10+ years of progressive sales experience in the travel, tourism, or hospitality industry, including at least 3-5 years managing travel agency or trade partnerships.
Demonstrated success launching or scaling a trade sales channel for a tour operator, cruise line, or experiential travel brand.
Established network within the U.S. travel advisor and consortia community.
Deep understanding of agency economics, preferred agreements, and consortia dynamics.
Entrepreneurial spirit - energized by the opportunity to build something new within a respected, mission‑driven organization.
About Us
Grand Circle Corporation is a global leader in international travel, adventure, and discovery for Americans aged 50+. Headquartered in Boston, MA, and supported by more than 45 offices worldwide, our award‑winning brands - Grand Circle Cruise Line, Grand Circle Travel, and Overseas Adventure Travel (O.A.T.) - have guided more than two million travelers on journeys that change lives.
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$130k-180k yearly 1d ago
Player Development Manager
Treasure Island Resort & Casino 4.1
Farmington, MN jobs
. Pay Rate: $70,720 starting salary ESSENTIAL DUTIES AND RESPONSIBILITIES
Hire, schedule, train, coach, and evaluate staff and conduct performance reviews
Direct daily work activities and inspect completed work for conformance to standards
Manage and direct all administrative functions of the department, including payroll, hiring, scheduling, etc.
Acquire, retain, and grow premium business; set and monitor achievement of goals and metrics for the team in alignment with the property's business objectives.
Coordinate strategic programs to target high profile players designed to provide differentiated service and personalized account management to maximize loyalty and profitability
Develop opportunities to increase incremental business through new guests acquisition, player retention and minimizing player attrition
Create and maintain department policies and procedure manuals
Monitor current competitive trends and market changes to ensure that Treasure Island is the leading casino versus all other local and regional competitive Player Development programs
Create and execute a yearly plan to accomplish financial objectives by forecasting requirements; prepare an annual budget; schedule expenditures; analyze variances; initiate corrective actions
Monitor player incentives and comping by both the casino players and the Player Development team members
Regularly review and re-code the players to focus the PD team on achieving and exceeding goals
Coach the Executive Casino Hosts and International Casino Hosts on how to improve their skills, grow their business, and meet their goals
Resolve guest issues when they have to escalate to management
KNOWLEDGE AND CERTIFICATION, SKILLS AND ABILITIES
Required Knowledge and Certification:
2-4 year degree in Business Administration, Marketing or related field; or a combination of equivalent experience and/or education
5+ years experience in casino marketing management including supervision
3+ years experience in a related sales and/or customer relations position preferably in the gaming industry
3+ years experience with customer/sales tracking and/or customer relationship management database applications, including reporting and data analysis preferably with player tracking systems
Proven experience in business activation, retention, recovery, reactivation, and managing customer relationships
Required Skills:
Accurate and detail-oriented
Highly organized and ability to adapt quickly to changing priorities
Strong computer skills Microsoft Office (Word, Excel and Outlook)
Strong project management skills
Excellent written, verbal and interpersonal communication skills
Excellent analytical and problem solving skills
Strong leadership skills
Required Abilities:
Ability to follow established dress code policies and practice good personal hygiene
Ability to serve both internal and external customers
Ability to manage departmental budget and control labor and expenses
Ability to maintain a professional and courteous demeanor
Proven ability to manage projects in a timely and efficient manner
Ability to enthusiastically and professionally sell and/or promote relevant events and promotions
Ability to speak in a clear, concise and pleasant voice
Ability to adapt quickly to changing priorities
PHYSICAL DEMANDS
Must be able to walk, stand and/or sit for long periods throughout the day
Must have a good sense of balance, and be able to bend and kneel
Must occasionally be able to push, pull and grasp objects
Must occasionally have the ability to independently lift up to 10 pounds
Must be able to perform repetitive hand and wrist motions
Must have good eye hand coordination
WORKING ENVIRONMENT
Work is performed throughout the entire property (indoors and outdoors) and may include excessive noise, flashing lights, frequent loud noises and cigarette smoke
Must be willing to work a flexible schedule including all shifts, weekends and holidays
Occasionally must deal with angry or hostile individuals
High volume direct public contact
$70.7k yearly 7d ago
Director of Sales & Leasing - Lead Elite Teams
Sentral 4.0
San Francisco, CA jobs
A leading residential hospitality operator is seeking a Director of Sales in San Francisco to oversee leasing revenue generation and lead the leasing team. The role requires strong leadership, sales expertise, and a dedication to customer service excellence. Ideal candidates will have at least two years of leasing experience and a high school diploma. This in-person position offers competitive benefits and an opportunity to drive performance in a dynamic environment.
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$88k-134k yearly est. 2d ago
Senior Sales Manager
HEI Hotels 4.3
San Francisco, CA jobs
Senior Sales Manager page is loaded## Senior Sales Managerremote type: On-Sitelocations: The Jay - San Francisco, CAtime type: Full timeposted on: Posted 3 Days Agojob requisition id: JR109466The Jay, Autograph Collection, San Francisco's newest luxury life-style hotel, is where new-age San Franciscans gather, find inspiration, and celebrate our city. With a quiet but blossoming and vibrant location in the heart of the Embarcadero and adjacent to Jackson Square, The Jay, completely renovated, is an ode to classic San Francisco; peppered with bits of nostalgia, but led mostly by its modern structure and sophisticated style. The design and offerings of the hotel are inspired by the makers and innovators who made San Francisco great. It is a true celebration of those who shaped San Francisco. The word “Jay” in Latin means “to celebrate”, hence the name, The Jay. Our goal is to delight our guests with the element of discovery and authentic connection to the city, it's neighborhoods and residents. We are seeking associates who enjoy exceeding guest expectations and strive to deliver a professional and approachable level of service as a “friend-in-the-know” when it comes to engaging our luxury life-style guests. We offer competitive benefits for all associates including a comprehensive medical plan, free employee meal per shift, discounted public transportation, all associate outings, and more. An opportunity to help continue to grow a completely renovated and redesigned luxury destination, creating the newest jewel of San Francisco's Embarcadero/Jackson Square/FiDi neighborhood. Oh, and we have fun, work hard and laugh a lot. This is an exciting time in the hotel's history - you should be part of it!We value U.S. military experience and invite all qualified military candidates to apply.**Overview**Manage accounts to achieve guest satisfaction and to solicit past and new business to ensure all revenue goals are achieved or exceeded. Responsible for soliciting new group sales accounts, entertaining, and maintaining relationships with existing accounts to meet and exceed revenue goals in rooms, food, beverage, and room rental.### **Essential Duties and Responsibilities*** Solicit new and existing accounts to meet and exceed revenue goals through telephone prospecting, outside sales calls, site inspections and written communication.* Advanced level of producing room, banquet, and room rental revenue through directly soliciting business via aggressive prospecting, making presentations, developing contracts, negotiating, and closing sales.* Maximize revenue by selling all facets of the hotel, both verbally and in written form to previous, current, and potential clients.* Handle account details so that all pertinent aspects of solicitation and closing are complete and documented. Coordinate various departments' participation in servicing accounts.* Develop and conduct persuasive verbal sales presentations to prospective clients.* Prepare information for, meet with, and entertain clients as deemed appropriate by potential business from that account.* Communicate both verbally and in writing to provide clear direction to all departments in the hotel to ensure high quality of service to customers.* Prepare correspondence to customers, internal booking reports and file maintenance.* Participate in daily business review meetings, pre-convention meetings, training and other sales-related meetings as required.* Attend trade shows, community events and industry meetings.* Advanced knowledge of market trends, competition, and key customers of the hotel.* Comply with attendance rules and be available to work on a regular basis.* Perform any other job-related duties as assigned.**Qualifications and Skills:*** 4 year college degree or 2 year associates degree in related field required.* 3+ years of past sales experience in a senior role preferred.* Must have experience in luxury property of similar size and quality hotel.* Preferred to have strong established network in the luxury hospitality environment.* Effective verbal and written communication skills.* Ability to adapt communication style to suit different audiences.* Must possess computer skills, including, but not limited to, use of Microsoft Word, Excel, and CI/TY.* Advanced knowledge of sales skills, revenue management, training, and motivation of peers.* Advanced knowledge of hotel and competitive market.* Ability to execute appropriate action plans.* Desire to participate as part of a team.* Must be willing to “pitch-in” and help co-workers with their job duties and be a team player.* Able to set priorities, plan, organize, and delegate.* Written communication skills to be concise, well organized, complete, and clear.* Ability to work effectively under time constraints and deadlines.* Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.**Compensation**Salary Range: $95,000.00 - $110,000.00 Annually### ### ## **Benefits**HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you! For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed. Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. HEI also provides pet insurance through the ASPCA. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status.### HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.### Applicants with arrest or Conviction records will be considered for Employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, the San Francisco Fair Chance Ordinance and the California Fair Chance Act.Recognizing that our success starts and ends with our associates under our pioneering culture of HEI Loves, we invest in and develop the most passionate and talented people in our industry. We show our “love” to our associates by providing market-leading compensation packages, generous PTO and flex-time initiatives, outstanding career development and advancement opportunities, and job-appropriate assets and resources. We're always looking for associates who share our passion for hospitality. With a variety of world-class brands in our portfolio, hotel locations throughout the United States, and an unparalleled suite of tools, technology, and training, we're able to provide our associates with a truly unique opportunity to grow and build their future. Find the career that aligns with your goals by beginning your online search today.
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$95k-110k yearly 2d ago
Player Development Manager - $70,720.00 per year
Treasure Island Resort & Casino 4.1
Ellsworth, WI jobs
. Pay Rate: $70,720 starting salary ESSENTIAL DUTIES AND RESPONSIBILITIES
Hire, schedule, train, coach, and evaluate staff and conduct performance reviews
Direct daily work activities and inspect completed work for conformance to standards
Manage and direct all administrative functions of the department, including payroll, hiring, scheduling, etc.
Acquire, retain, and grow premium business; set and monitor achievement of goals and metrics for the team in alignment with the property's business objectives.
Coordinate strategic programs to target high profile players designed to provide differentiated service and personalized account management to maximize loyalty and profitability
Develop opportunities to increase incremental business through new guests acquisition, player retention and minimizing player attrition
Create and maintain department policies and procedure manuals
Monitor current competitive trends and market changes to ensure that Treasure Island is the leading casino versus all other local and regional competitive Player Development programs
Create and execute a yearly plan to accomplish financial objectives by forecasting requirements; prepare an annual budget; schedule expenditures; analyze variances; initiate corrective actions
Monitor player incentives and comping by both the casino players and the Player Development team members
Regularly review and re-code the players to focus the PD team on achieving and exceeding goals
Coach the Executive Casino Hosts and International Casino Hosts on how to improve their skills, grow their business, and meet their goals
Resolve guest issues when they have to escalate to management
KNOWLEDGE AND CERTIFICATION, SKILLS AND ABILITIES
Required Knowledge and Certification:
2-4 year degree in Business Administration, Marketing or related field; or a combination of equivalent experience and/or education
5+ years experience in casino marketing management including supervision
3+ years experience in a related sales and/or customer relations position preferably in the gaming industry
3+ years experience with customer/sales tracking and/or customer relationship management database applications, including reporting and data analysis preferably with player tracking systems
Proven experience in business activation, retention, recovery, reactivation, and managing customer relationships
Required Skills:
Accurate and detail-oriented
Highly organized and ability to adapt quickly to changing priorities
Strong computer skills Microsoft Office (Word, Excel and Outlook)
Strong project management skills
Excellent written, verbal and interpersonal communication skills
Excellent analytical and problem solving skills
Strong leadership skills
Required Abilities:
Ability to follow established dress code policies and practice good personal hygiene
Ability to serve both internal and external customers
Ability to manage departmental budget and control labor and expenses
Ability to maintain a professional and courteous demeanor
Proven ability to manage projects in a timely and efficient manner
Ability to enthusiastically and professionally sell and/or promote relevant events and promotions
Ability to speak in a clear, concise and pleasant voice
Ability to adapt quickly to changing priorities
PHYSICAL DEMANDS
Must be able to walk, stand and/or sit for long periods throughout the day
Must have a good sense of balance, and be able to bend and kneel
Must occasionally be able to push, pull and grasp objects
Must occasionally have the ability to independently lift up to 10 pounds
Must be able to perform repetitive hand and wrist motions
Must have good eye hand coordination
WORKING ENVIRONMENT
Work is performed throughout the entire property (indoors and outdoors) and may include excessive noise, flashing lights, frequent loud noises and cigarette smoke
Must be willing to work a flexible schedule including all shifts, weekends and holidays
Occasionally must deal with angry or hostile individuals
High volume direct public contact
$70.7k yearly 1d ago
Director of Travel Trade Sales
Grand Circle Corporation 4.6
Boston, MA jobs
Grand Circle Corporation, is expanding into the travel trade channel - leveraging partnerships with retail travel advisors, consortia, and host networks to drive growth and brand reach. TheDirector of Travel Agency Sales will lead the development and execution of this new sales channel from the ground up. This role is responsible for crafting GCC's agency strategy, establishing partnerships, and building lasting relationships that align with our brand's mission of meaningful, culturally immersive travel for Americans aged 50+.
Key Responsibilities
Design and execute GCC's travel agency and consortia sales strategy, including partnership models, contracting, and go-to-market approach.
Serve as theface of GCCto the travel advisor community, representing our brand at industry events, conferences, and trade shows.
Develop scalable frameworks forcommission structures, incentives, and training programsthat drive performance and loyalty.
Deliver measurablepassenger and revenue growththrough the agency channel, with accountability for targets, profitability, and ROI.
Leverage data and analytics totrack partner performance, optimize spend, and refine sales priorities.
Collaborate with Marketing and Product teams to create compellingtrade marketing materials, training content, and co-op campaigns.
OverseeFAM trips, webinars, and roadshowsto engage advisors and showcase the O.A.T. experience.
Qualifications
3-5 years of sales experience in the travel or tourism industry, managing travel agency or trade partnerships.
Demonstrated success inscaling a trade sales channel for a tour operator, cruise line or experiential travel brand.
Verifiable network within theU.S. travel advisor and consortia community.
Deep understanding ofagency economics, preferred agreements, and consortia dynamics.
Entrepreneurial spirit - energized by the opportunity tobuild something newwithin a respected, mission-driven organization.
Total Rewards
The base salary range for this role is $120,000 - $135,000 annually for employees based in Boston, MA. Final compensation may vary and will be determined based on factors such as relevant experience, skills, internal equity, and geographic location. In addition to base pay, this role is eligible for an annual incentive bonuses, including commission with on target earnings nearing $50,000 and first-class benefits, which include:
Health & wellness: Comprehensive and heavily subsidized medical, dental, and vision plans, plus on-site gym access, holistic wellness sessions, and group fitness classes
Time for you: Substantial Paid Time Off (PTO), and 11 paid holidays- including Juneteenth, Memorial Day, and Labor Day - and Summer Fridays. Plus- extensive parental leave, with up to 12-16 weeks paid leave at 100% base salary.
Travel more, spend less: 50% off our trips for you and a companion, 25% for additional immediate family members, and exclusive quarterly associate travel deals
Your future, secured: 401(k) with company match, life insurance, and disability coverage
Continuous growth: Tuition assistance for both professional and personal development, opportunities for professional development through oversees travel, and direct access to Pinnacle Leadership & Team Development.
Extra perks: Commuter benefits, FSA options, pet insurance, home & auto discounts, and paid volunteer time off to give back to the community
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.
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$120k-135k yearly 2d ago
Sr. Manager, Group Sales (Association/Leisure) - InterContinental San Francisco
Intercontinental Hotels Group 3.9
San Francisco, CA jobs
Hotel Brand: InterContinental
This role is responsible for the Association and Leisure markets where you will oversee and implement all sales activities for a specific area of responsibility or market segment(s), including developing new accounts, maintaining existing accounts and implementation of sales strategies.
Every day is different at IHG, but you'll mostly be:
Sell hotel room nights through direct client contact; maintain a high level of visibility for the hotel in major market areas through direct sales solicitation; telephone contacts and written communication.
Achieve personal and team sales goals as assigned.
Implement hotel-level tactical sales plans to achieve greater profitability through increasing average rates, increasing overall occupancy, increasing business volume during off-peak periods, and enhancing the image of the hotel in the local community.
Develop and maintain good relationships with officials and representatives of local community groups and companies, and attend out-of-town conventions and trade shows, to promote new business and increase sales for the hotel.
Produce monthly reports and sales forecasts for assigned area of responsibility.
Actively participate in forecasting and goal setting. Participate in the annual budget process, and development of sales and marketing plans.
Promote teamwork and quality service through daily communication and coordination with other departments.
Review the daily business levels, anticipate critical situations, and plan effective solutions in conjunction with department heads to best expedite these situations.
Interact with outside contacts:
Guests - to ensure their total satisfaction
Airlines, wholesalers, corporate accounts, travel agencies, ad agencies within local, domestic and international markets - to ensure repeat business, follow up on events, and generate new business
Other contacts as needed (Professional organizations, community groups, local media)
May coordinate business group activities at the hotel and work closely with other departments to facilitate services agreed upon by the sales office and prospective clients.
Perform other duties as assigned.
May serve as “manager on duty” as required.
What we need from you:
Minimum of two years of experience working in a hotel sales with a focus on the association & leisure markets.
Bachelor's degree in marketing or related field, and or an equivalent combination of education and experience.
Above average English communication skills - both verbal and in writing. Knowledge of other language is preferable.
Fitness - ability to frequentlystand up or move within and outside of the facility.
Strength - you must be able to carry or lift items weighing up to 25 pounds, regularly handling smaller objects.
Rapport - communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with guests, employees and third parties that reflects highly on the hotel, the brand and the Company.
Flexible - night, weekend and holiday shifts are all part of the job.
Math - basic math, budgeting, profit/loss concepts, percentages, and variances are utilized frequently.Critical thinking - problem solving, reasoning, motivating, organizational and training abilities are used often.
Ability to travel to attend workshops, tradeshows, conventions, etc.
A valid Driver's License.
What you can expect from us:
The hourly pay range for this role is $45.00 to $55.00. This role is eligible for bonus pay.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
The salary range listed is the lowest to highest pay scale we, in good faith, believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee's pay position within the pay range will be based on several factors, including relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs.
No amount of pay is considered to be wages or compensation until it is earned, vested, and determinable. The amount and availability of any bonus, commission, or other form of compensation allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.
If you require reasonable accommodation during the application process, please click here .
IHG does not accept applications, inquiries, or unsolicited CVs/resumes from staffing or recruiting agencies. Please click here for our agency policy.
If you are a resident of or applying to a job opening in the State of Washington, please click here to read about applicable benefits.
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$45-55 hourly 2d ago
Regional Sales Director - Growth & Travel Perks
HHM Hospitality 4.5
Alexandria, VA jobs
A leading hospitality management company in Alexandria, Virginia, seeks an Area Director of Sales. This role involves leading sales initiatives, developing strategic plans, and enhancing customer relationships to optimize revenue. Candidates should possess strong sales experience in hotel operations, a four-year degree, and proficiency in tools like Excel and Delphi. The company offers various benefits including medical insurance and travel discounts.
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$101k-132k yearly est. 4d ago
Regional Sales Director - Silicon Valley Hotels
HHM Hospitality 4.5
Sunnyvale, CA jobs
A leading hotel management company is seeking an Area Director of Sales in Sunnyvale, CA. The role involves leading sales efforts for two Marriott properties, driving revenue through strategic plans and community engagement. Ideal candidates will have a strong background in hospitality sales, public relations, and proficiency with tools like Delphi and Excel. This full-time position offers competitive compensation from $110,000 to $120,000 based on experience.
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$110k-120k yearly 3d ago
Director of Strategic Sales
Hospitality Sales & Marketing Association International 3.6
Chicago, IL jobs
IIDA is searching for an individual to lead an internal sales team to drive revenue growth, nurture long-term partnerships, and create strategies that align with the mission of the Association. This individual will lead all sales initiatives, cultivate design industry relationships, and work closely with internal and external teams to deliver value added opportunities to the architecture and design community.
Responsibilities
Build strong relationships with clients, nurture prospects, close sponsorship sales, and utilize internal CRM database to track relationships
Foster long term engagement with members and prospects
Support and Supervise the Sales Team
Work closely with the IIDA Content Team to brainstorm new assets and opportunities, and research and propose new sales strategies
Develop on-brand sales presentations with the Creative team that differentiate IIDA and communicate unique assets that benefit targeted prospects
Work with the COO, CFO and CMO to budget, plan, and execute events related to sponsorship
Oversee an ongoing prospecting database that identifies prospective IIDA sponsors in various industries, track sponsor activity including competitor activity in local, national, and global markets
Create and manage a pipeline of prospects to grow the sponsorship client base
Immerse yourself in your key markets to stay abreast of pressing industry challenges/trends
Ability to communicate effectively about the corresponding industry to senior level executives
Share and analyze sponsorship results and produce sponsorship fulfillment reports
Oversee account contracts, invoicing, and receivables, as well as process those contributions, invoices, contracts, and other admin tasks related to sponsorship
Understanding of bookkeeping to reconcile revenue tracking with finance team
Willingness to work flexible hours including evening and weekend hours as necessary
Identify, qualify, and engage senior level decision makers within the commercial interior design industry with a strategic outreach plan
Meet or exceed revenue and key account goals annually
Qualifications
A bachelor's degree in business, marketing, finance/economics or other applicable 4-year completed degree. Minimum of 10+ years of sales or businessdevelopment within the A&D community. MBA or advanced degree preferred.
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$80k-129k yearly est. 4d ago
Senior Director of Sales: Costco Growth Leader
Pressed Juicery, LLC 3.7
Culver City, CA jobs
A leading wellness brand in California seeks a Senior Director of Sales to lead national efforts with Costco Wholesale. This role is crucial for driving revenue growth and expanding distribution. Candidates must have 15+ years in sales, particularly in consumer-packaged goods, with significant experience working with Costco. Strong leadership, communication, and analytical skills are essential. The position offers opportunities for personal and professional growth, as well as a vibrant workplace culture.
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$79k-112k yearly est. 3d ago
Director, Travel Agency & Trade Sales
Grand Circle Corporation 4.6
Boston, MA jobs
A leading travel organization is seeking a Director of Travel Agency Sales to develop a new sales channel targeting retail advisors and consortia. The ideal candidate will have 3-5 years of sales experience in the travel industry and a proven ability to scale trade sales channels. In this role, you will be responsible for designing sales strategies, creating partnerships, and driving growth. The position offers a competitive salary along with extensive benefits, including 50% off company trips and generous PTO policies.
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$61k-92k yearly est. 2d ago
Player Development Manager
Treasure Island Resort & Casino 4.1
Bay City, WI jobs
. Pay Rate: $70,720 starting salary ESSENTIAL DUTIES AND RESPONSIBILITIES
Hire, schedule, train, coach, and evaluate staff and conduct performance reviews
Direct daily work activities and inspect completed work for conformance to standards
Manage and direct all administrative functions of the department, including payroll, hiring, scheduling, etc.
Acquire, retain, and grow premium business; set and monitor achievement of goals and metrics for the team in alignment with the property's business objectives.
Coordinate strategic programs to target high profile players designed to provide differentiated service and personalized account management to maximize loyalty and profitability
Develop opportunities to increase incremental business through new guests acquisition, player retention and minimizing player attrition
Create and maintain department policies and procedure manuals
Monitor current competitive trends and market changes to ensure that Treasure Island is the leading casino versus all other local and regional competitive Player Development programs
Create and execute a yearly plan to accomplish financial objectives by forecasting requirements; prepare an annual budget; schedule expenditures; analyze variances; initiate corrective actions
Monitor player incentives and comping by both the casino players and the Player Development team members
Regularly review and re-code the players to focus the PD team on achieving and exceeding goals
Coach the Executive Casino Hosts and International Casino Hosts on how to improve their skills, grow their business, and meet their goals
Resolve guest issues when they have to escalate to management
KNOWLEDGE AND CERTIFICATION, SKILLS AND ABILITIES
Required Knowledge and Certification:
2-4 year degree in Business Administration, Marketing or related field; or a combination of equivalent experience and/or education
5+ years experience in casino marketing management including supervision
3+ years experience in a related sales and/or customer relations position preferably in the gaming industry
3+ years experience with customer/sales tracking and/or customer relationship management database applications, including reporting and data analysis preferably with player tracking systems
Proven experience in business activation, retention, recovery, reactivation, and managing customer relationships
Required Skills:
Accurate and detail-oriented
Highly organized and ability to adapt quickly to changing priorities
Strong computer skills Microsoft Office (Word, Excel and Outlook)
Strong project management skills
Excellent written, verbal and interpersonal communication skills
Excellent analytical and problem solving skills
Strong leadership skills
Required Abilities:
Ability to follow established dress code policies and practice good personal hygiene
Ability to serve both internal and external customers
Ability to manage departmental budget and control labor and expenses
Ability to maintain a professional and courteous demeanor
Proven ability to manage projects in a timely and efficient manner
Ability to enthusiastically and professionally sell and/or promote relevant events and promotions
Ability to speak in a clear, concise and pleasant voice
Ability to adapt quickly to changing priorities
PHYSICAL DEMANDS
Must be able to walk, stand and/or sit for long periods throughout the day
Must have a good sense of balance, and be able to bend and kneel
Must occasionally be able to push, pull and grasp objects
Must occasionally have the ability to independently lift up to 10 pounds
Must be able to perform repetitive hand and wrist motions
Must have good eye hand coordination
WORKING ENVIRONMENT
Work is performed throughout the entire property (indoors and outdoors) and may include excessive noise, flashing lights, frequent loud noises and cigarette smoke
Must be willing to work a flexible schedule including all shifts, weekends and holidays
Occasionally must deal with angry or hostile individuals
High volume direct public contact
$70.7k yearly 7d ago
Non Profit Development Manager
Thomas House Family Shelter 4.2
Garden Grove, CA jobs
Founded in 1986, Thomas House Family Shelter is committed to empowering unhoused families with children by providing shelter, basic necessities, and a range of services to help them transition to self-sufficiency. We seek a dedicated and skilled DevelopmentManager to drive fundraising efforts, build community partnerships, and expand our organization's impact.
Position Summary
The DevelopmentManager will lead fundraising initiatives, manage donor relationships, oversee special events, and work closely with the CEO to secure financial support for Thomas House Family Shelter's programs. This role will be instrumental in implementing strategies for donor engagement, and event planning, ensuring alignment with our mission to support families in need.
Salary $90,000 - $105,000
Full benefits for individual, PTO, BTO, VTO and 11 paid Holidays
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Key Responsibilities
Fundraising Strategy & Execution & Stewardship (70%)
Strategic Development: Design and execute both short- and long-term fundraising plans, including individual giving, corporate sponsorships, and foundation support, in collaboration with the CEO.
Donor Cultivation: Identify, research, and cultivate relationships with individual donors, foundations, and corporate sponsors. Consistent communication with donors and corporate partners.
Portfolio Management: Maintain and grow a portfolio of major donors, ensuring regular communication, stewardship, and recognition.
Community Representation: Act as Thomas House's representative at community events and mixers, strengthening relationships with key community sponsors.
Data & Reporting: Regularly evaluate and report fundraising outcomes, providing data-driven insights and recommendations to the CEO.
Event Planning & Management (20%)
Annual Fundraisers: Plan, coordinate, and execute major fundraising events, including galas and appeals, in partnership with event management teams.
Volunteer Engagement: Recruit and oversee event volunteers, coordinate event committees, and serve as the organization's primary contact for event-related inquiries.
On-Site Events: Coordinate on-site events to enhance community engagement and build awareness of Thomas House's mission.
Team Collaboration & Leadership (10%)
Collaborate with the CEO and Board of Directors to identify new funding needs and opportunities.
Mentor team members and volunteers on best practices in donor relations and fundraising.
Uphold Thomas House's values by fostering an inclusive and respectful environment for all staff, donors, and volunteers
EDUCATION, EXPERIENCE AND/OR LICENSES:
Education: Bachelor's degree in Nonprofit Management, Communications, Marketing, or related field (Master's preferred).
Experience: 3-5 years in nonprofit fundraising or development, with a strong record in securing funds, grant writing, and donor relations. Strategic Thinker/problem solver
Technical Skills: Proficient in donor management software (e.g., DonorPerfect, Salesforce) and event planning tools.
Communication: Strong written and verbal communication skills, with the ability to create compelling narratives.
Knowledge of Orange County Community: Familiarity with the local corporate and philanthropic landscape is highly desirable.
Other Requirements: Valid CA driver's license, reliable transportation, and ability to pass a background check.
SUPERVISORY RESPONSIBILITIES:
Does this job have supervisory responsibilities?
No
X
Yes:
Are there subordinate supervisors reporting to this job?
No
X
Yes:
How many?
Are there employees reporting directly to this job?
No
X
Yes:
How many?
What is the total number of employees who report both directly AND indirectly to this job?
How many?
PHYSICAL DEMANDS:
Physical Requirement
Continually (every day)
Frequently (2-3 times
per week)
Occasionally (2-3 times
per month)
Rarely (less than one time per month)
Never
Seeing
X
Hearing
X
Stooping/bending
X
Moving around the office
X
Driving
X
Speaking
X
Lifting/carrying heavy items (up to 10 pounds)
X
Standing for long periods
X
Working outside
X
Using hands/fingers
X
Reaching/overhead
X
WORK ENVIRONMENT:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The environment is an indoor office environment reasonably clean, well-lit and ventilated. Generally, little or no probability of injury or health impairment due to physical hazards and the noise level is moderate with normal business office machines and light to moderate foot traffic.
Performs the position safely, without endangering the health or safety to themselves or others and will be expected to report potentially unsafe conditions. The employee shall comply with occupational safety and health standards and all rules, regulations and orders issued pursuant to the OSHA Act of 1970, which are applicable to one's own actions and conduct.
Performs other duties and projects as assigned.
CONFIDENTIAL DATA:
This position may be exposed to confidential information about the company, our customers and other employees on a regular basis. Disclosure of such information to any outside party in a business or social context can seriously impact the company, and may jeopardize the relationship of trust we enjoy with our customers. Please refer to the Employee Handbook for additional guidelines regarding the protection of confidential data.
Management reserves the right to change this job description and standard ratings at any time according to business needs.
$90k-105k yearly 3d ago
Player Development Manager
Treasure Island Resort & Casino 4.1
Prescott, WI jobs
. Pay Rate: $70,720 starting salary ESSENTIAL DUTIES AND RESPONSIBILITIES
Hire, schedule, train, coach, and evaluate staff and conduct performance reviews
Direct daily work activities and inspect completed work for conformance to standards
Manage and direct all administrative functions of the department, including payroll, hiring, scheduling, etc.
Acquire, retain, and grow premium business; set and monitor achievement of goals and metrics for the team in alignment with the property's business objectives.
Coordinate strategic programs to target high profile players designed to provide differentiated service and personalized account management to maximize loyalty and profitability
Develop opportunities to increase incremental business through new guests acquisition, player retention and minimizing player attrition
Create and maintain department policies and procedure manuals
Monitor current competitive trends and market changes to ensure that Treasure Island is the leading casino versus all other local and regional competitive Player Development programs
Create and execute a yearly plan to accomplish financial objectives by forecasting requirements; prepare an annual budget; schedule expenditures; analyze variances; initiate corrective actions
Monitor player incentives and comping by both the casino players and the Player Development team members
Regularly review and re-code the players to focus the PD team on achieving and exceeding goals
Coach the Executive Casino Hosts and International Casino Hosts on how to improve their skills, grow their business, and meet their goals
Resolve guest issues when they have to escalate to management
KNOWLEDGE AND CERTIFICATION, SKILLS AND ABILITIES
Required Knowledge and Certification:
2-4 year degree in Business Administration, Marketing or related field; or a combination of equivalent experience and/or education
5+ years experience in casino marketing management including supervision
3+ years experience in a related sales and/or customer relations position preferably in the gaming industry
3+ years experience with customer/sales tracking and/or customer relationship management database applications, including reporting and data analysis preferably with player tracking systems
Proven experience in business activation, retention, recovery, reactivation, and managing customer relationships
Required Skills:
Accurate and detail-oriented
Highly organized and ability to adapt quickly to changing priorities
Strong computer skills Microsoft Office (Word, Excel and Outlook)
Strong project management skills
Excellent written, verbal and interpersonal communication skills
Excellent analytical and problem solving skills
Strong leadership skills
Required Abilities:
Ability to follow established dress code policies and practice good personal hygiene
Ability to serve both internal and external customers
Ability to manage departmental budget and control labor and expenses
Ability to maintain a professional and courteous demeanor
Proven ability to manage projects in a timely and efficient manner
Ability to enthusiastically and professionally sell and/or promote relevant events and promotions
Ability to speak in a clear, concise and pleasant voice
Ability to adapt quickly to changing priorities
PHYSICAL DEMANDS
Must be able to walk, stand and/or sit for long periods throughout the day
Must have a good sense of balance, and be able to bend and kneel
Must occasionally be able to push, pull and grasp objects
Must occasionally have the ability to independently lift up to 10 pounds
Must be able to perform repetitive hand and wrist motions
Must have good eye hand coordination
WORKING ENVIRONMENT
Work is performed throughout the entire property (indoors and outdoors) and may include excessive noise, flashing lights, frequent loud noises and cigarette smoke
Must be willing to work a flexible schedule including all shifts, weekends and holidays
Occasionally must deal with angry or hostile individuals
High volume direct public contact
$70.7k yearly 7d ago
Player Development Manager
Treasure Island Resort & Casino 4.1
Cottage Grove, MN jobs
. Pay Rate: $70,720 starting salary ESSENTIAL DUTIES AND RESPONSIBILITIES
Hire, schedule, train, coach, and evaluate staff and conduct performance reviews
Direct daily work activities and inspect completed work for conformance to standards
Manage and direct all administrative functions of the department, including payroll, hiring, scheduling, etc.
Acquire, retain, and grow premium business; set and monitor achievement of goals and metrics for the team in alignment with the property's business objectives.
Coordinate strategic programs to target high profile players designed to provide differentiated service and personalized account management to maximize loyalty and profitability
Develop opportunities to increase incremental business through new guests acquisition, player retention and minimizing player attrition
Create and maintain department policies and procedure manuals
Monitor current competitive trends and market changes to ensure that Treasure Island is the leading casino versus all other local and regional competitive Player Development programs
Create and execute a yearly plan to accomplish financial objectives by forecasting requirements; prepare an annual budget; schedule expenditures; analyze variances; initiate corrective actions
Monitor player incentives and comping by both the casino players and the Player Development team members
Regularly review and re-code the players to focus the PD team on achieving and exceeding goals
Coach the Executive Casino Hosts and International Casino Hosts on how to improve their skills, grow their business, and meet their goals
Resolve guest issues when they have to escalate to management
KNOWLEDGE AND CERTIFICATION, SKILLS AND ABILITIES
Required Knowledge and Certification:
2-4 year degree in Business Administration, Marketing or related field; or a combination of equivalent experience and/or education
5+ years experience in casino marketing management including supervision
3+ years experience in a related sales and/or customer relations position preferably in the gaming industry
3+ years experience with customer/sales tracking and/or customer relationship management database applications, including reporting and data analysis preferably with player tracking systems
Proven experience in business activation, retention, recovery, reactivation, and managing customer relationships
Required Skills:
Accurate and detail-oriented
Highly organized and ability to adapt quickly to changing priorities
Strong computer skills Microsoft Office (Word, Excel and Outlook)
Strong project management skills
Excellent written, verbal and interpersonal communication skills
Excellent analytical and problem solving skills
Strong leadership skills
Required Abilities:
Ability to follow established dress code policies and practice good personal hygiene
Ability to serve both internal and external customers
Ability to manage departmental budget and control labor and expenses
Ability to maintain a professional and courteous demeanor
Proven ability to manage projects in a timely and efficient manner
Ability to enthusiastically and professionally sell and/or promote relevant events and promotions
Ability to speak in a clear, concise and pleasant voice
Ability to adapt quickly to changing priorities
PHYSICAL DEMANDS
Must be able to walk, stand and/or sit for long periods throughout the day
Must have a good sense of balance, and be able to bend and kneel
Must occasionally be able to push, pull and grasp objects
Must occasionally have the ability to independently lift up to 10 pounds
Must be able to perform repetitive hand and wrist motions
Must have good eye hand coordination
WORKING ENVIRONMENT
Work is performed throughout the entire property (indoors and outdoors) and may include excessive noise, flashing lights, frequent loud noises and cigarette smoke
Must be willing to work a flexible schedule including all shifts, weekends and holidays
Occasionally must deal with angry or hostile individuals
High volume direct public contact
$70.7k yearly 7d ago
Player Development Manager
Treasure Island Resort & Casino 4.1
Northfield, MN jobs
. Pay Rate: $70,720 starting salary ESSENTIAL DUTIES AND RESPONSIBILITIES
Hire, schedule, train, coach, and evaluate staff and conduct performance reviews
Direct daily work activities and inspect completed work for conformance to standards
Manage and direct all administrative functions of the department, including payroll, hiring, scheduling, etc.
Acquire, retain, and grow premium business; set and monitor achievement of goals and metrics for the team in alignment with the property's business objectives.
Coordinate strategic programs to target high profile players designed to provide differentiated service and personalized account management to maximize loyalty and profitability
Develop opportunities to increase incremental business through new guests acquisition, player retention and minimizing player attrition
Create and maintain department policies and procedure manuals
Monitor current competitive trends and market changes to ensure that Treasure Island is the leading casino versus all other local and regional competitive Player Development programs
Create and execute a yearly plan to accomplish financial objectives by forecasting requirements; prepare an annual budget; schedule expenditures; analyze variances; initiate corrective actions
Monitor player incentives and comping by both the casino players and the Player Development team members
Regularly review and re-code the players to focus the PD team on achieving and exceeding goals
Coach the Executive Casino Hosts and International Casino Hosts on how to improve their skills, grow their business, and meet their goals
Resolve guest issues when they have to escalate to management
KNOWLEDGE AND CERTIFICATION, SKILLS AND ABILITIES
Required Knowledge and Certification:
2-4 year degree in Business Administration, Marketing or related field; or a combination of equivalent experience and/or education
5+ years experience in casino marketing management including supervision
3+ years experience in a related sales and/or customer relations position preferably in the gaming industry
3+ years experience with customer/sales tracking and/or customer relationship management database applications, including reporting and data analysis preferably with player tracking systems
Proven experience in business activation, retention, recovery, reactivation, and managing customer relationships
Required Skills:
Accurate and detail-oriented
Highly organized and ability to adapt quickly to changing priorities
Strong computer skills Microsoft Office (Word, Excel and Outlook)
Strong project management skills
Excellent written, verbal and interpersonal communication skills
Excellent analytical and problem solving skills
Strong leadership skills
Required Abilities:
Ability to follow established dress code policies and practice good personal hygiene
Ability to serve both internal and external customers
Ability to manage departmental budget and control labor and expenses
Ability to maintain a professional and courteous demeanor
Proven ability to manage projects in a timely and efficient manner
Ability to enthusiastically and professionally sell and/or promote relevant events and promotions
Ability to speak in a clear, concise and pleasant voice
Ability to adapt quickly to changing priorities
PHYSICAL DEMANDS
Must be able to walk, stand and/or sit for long periods throughout the day
Must have a good sense of balance, and be able to bend and kneel
Must occasionally be able to push, pull and grasp objects
Must occasionally have the ability to independently lift up to 10 pounds
Must be able to perform repetitive hand and wrist motions
Must have good eye hand coordination
WORKING ENVIRONMENT
Work is performed throughout the entire property (indoors and outdoors) and may include excessive noise, flashing lights, frequent loud noises and cigarette smoke
Must be willing to work a flexible schedule including all shifts, weekends and holidays
Occasionally must deal with angry or hostile individuals
High volume direct public contact