Sales Associate, Full-Time - Versace Manhasset - NY
Versace 4.7
Versace job in Manhasset, NY
GV-VERSACE Manhasset reports directly to the General Manager. Responsibilities include: * Be a Brand Ambassador by providing an exceptional client experience. Embrace and promote our Retail Excellence Program with our clients and staff alike * Meet & exceed sales goal targets (daily, monthly, yearly)
* Meet & exceed targets for client data capture
* Create & foster genuine client relationships that will result in hitting and exceeding core KPIs: (sales, UPT, ATV)
* Maintain client relationships through after sales service: not limited to but to include thank you notes, follow up phone calls, follow through of product repair or maintenance
* Support the team in generating new client relationships while maintaining those that are existing
* Open and close consignments
* Process returns and exchanges
* Ability to communicate effectively & build strong partnerships with clients, peers, and management
* Develop business driving initiatives, contests and events
* Handling customer's repairs and advising clients about best fit of pieces
Experience & Key Competencies:
* Minimum of two years' experience in retail environment - luxury experience preferred.
* Full understanding of specialty retail, including how to effectively clientele.
* Computer skills including operation of retail point of sale system, Word, Excel and email.
* Ability to thrive within a high paced environment, multi-tasking with ease while maintaining a balance of daily responsibilities.
* A positive, outgoing, high energy personality that is entrepreneurial and sales focused.
* Versace is an equal employment opportunity employer. Versace's policy is not to unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, gender identity, religion, national origin, age, military status, disability, genetic information or any other consideration made unlawful by applicable federal, state, or local laws. Versace also prohibits harassment of applicants and employees based on any of these protected categories.
In compliance with certain Pay Transparency laws, employers are required to disclose a salary range. The salary for this position will vary based on role requirements, skill set and years of experience.
Compensation Range:
0.00 - 0.00 USD
$32k-43k yearly est. Auto-Apply 9d ago
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Makeup Marketing Coordinator - Temp
Christian Dior Perfumes 4.1
New York, NY job
From 1946, people of the House of Parfums Christian Dior in France and around the world embody the spirit of excellence, creativity, and the unique
savoir-faire
of its creator, the couturier-perfumer Christian Dior. Revolutionizing the codes of French elegance and luxury with its perfumes, combining tradition and daring innovation in makeup and skincare, we reinvent every day the Dior style and affirm beauty and joy in its entirety.
Parfums Christian Dior invites you today to join its North America teams.
Parfums Christian Dior is part of the LVMH Group.
Position Overview:
Support the daily operations of the Dior U.S. Makeup Marketing team, including analytical reports of both competitive and internal sales data for new launches, and ongoing business. The position supports the execution of US Marketing Plans in order to drive long-term profitable growth and build strong brand awareness. The Coordinator will be focused on supporting the Face Marketing Manager with additional duties below.
Principal Duties and Responsibilities:
Support all face initiatives - lead creation and follow up of all forms below:
CWR's, Pre- launch requests, Influenster cards, FMR's
Create LP's for face launches
Influencer briefs
Send comps out and request samples from Central
Organize meetings
Work closely with Face Marketing Manager to forecast upcoming launches to understand the process and rational
Partner with cross functional teams on execution of PR, education, events, media support, and co-op programming.
Ensure that creative and purchasing process is tracked closely and adhere to set timelines
Assist in tracking retail sales weekly and monthly and overall product performance in order to anticipate and react to changing environment.
Work with Education to evolve the marketing strategy and its implementation in seasonal seminars.
Prepare seasonal marketing calendar and programs to all retailers twice per year. Develop working relationship with planners to maximize growth and retailer-specific needs.
Spearhead all procedures, forms, analyses, and reports critical to the execution of marketing plans (360 plans, launch recaps, competitive analyses)..
Liaise frequently with Operations team to ensure that all programs arrive on time, highlighting any potential issues to management.
Supervision Received:
Marketing Manager, Face
Qualifications
Qualifications & Skills REQUIRED:
Bachelor's degree
2+ years of experience in Marketing, preferably within the beauty industry
Highly analytical skills and knowledge/experience with NPD (Beauty competitive reporting system)
Proficient in Microsoft Office & PC programs - with a high focus on Excel
Ability to work in a fast paced, ever changing environment while maintaining a strong attention to detail
Understanding of the social/digital world
Excellent written and oral communication skills
Organized and able to manage multiple priorities
Makeup retail sales experience preferred
Deals with confidential information and/or issues using discretion and judgment
Additional Information
Located in New York City 4 days per week in office.
LVMH Inc. uses the published salary range as a guideline to provide our employees with market competitive pay while allowing for flexibility to recognize and reward various levels of expertise, performance and tenure.
While the published salary range is a good faith reflection of the targeted salary level for the position, LVMH Inc. reserves the right to pay outside of the published hourly rate of $31.25-$38.45.
This job description is intended to cover the core accountabilities of the position and is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.
All your information will be kept confidential according to EEO guidelines.
$31.3-38.5 hourly 10d ago
Manager, Retail Business Development
Christian Dior Perfumes 4.1
New York, NY job
From 1946, people of the House of Parfums Christian Dior in France and around the world embody the spirit of excellence, creativity, and the unique
savoir-faire
of its creator, the couturier-perfumer Christian Dior. Revolutionizing the codes of French elegance and luxury with its perfumes, combining tradition and daring innovation in makeup and skincare, we reinvent every day the Dior style and affirm beauty and joy in its entirety.
Parfums Christian Dior is part of the LVMH Group.
The Retail Business Development Manager will be an integral member of the direct retail team, serving as 360 strategy lead and performance driver in the development of a nascent but growing distribution channel, with responsibilities including but not limited to managing new openings across cross-functional teams, monitoring performance, identifying opportunities, and making recommendations to further drive sales and elevation of the client experience, all with P&L management in mind. This role will require data driven decision making, seamless advanced planning, agility, and problem solving to address opportunities that emerge during all stages of planning and execution.
ESSENTIAL DUTIES & RESPONSIBILITIES
Strategy & Business Development: Develop and implement comprehensive business models, executive briefs, and proposals for existing network and new retail opportunities. Provide strategic input and execute activities that align with company-wide priorities.
Budgeting & Forecasting: Build budgets and forecasts both top and bottom line. Manage project budgets, regularly track spend and sales vs. budget, and ensure financial objectives are prioritized and met. Reconcile forecasts on a monthly basis considering seasonality, commercial plans.
Retail Performance & KPI Management: Define, track, and report on key retail performance indicators (e.g., conversion rate, average transaction value, units per transaction, sales per square foot, client retention, mystery shopping scores). Prepare & communicate on targets for store teams for sales planning, bonus targets, retail incentives, & events. Analyze store performance daily and weekly and communicate to retail and corporate leadership. Calculate store team bonus & commissions.
360 Planning & Business Driving: Leverage data & qualitative feedback to build tailored 360 strategies to deliver financial objectives. Identify underperforming KPIs and develop action plans to improve them. Clearly communicate and partner on channel strategies with corporate partners: Marketing, CRM, Visual Merchandising, Retail Development, Finance, Marketing, and more.
Communication & Collaboration: Partner closely with retail leadership and raise feedback to cross-functional teams, recommending and collaborating on opportunities to drive sales and enhance client experience. Prepare agenda and coordinate content weekly Retail Community Call with boutique managers to share best practices, address challenges, & discuss 360 strategies built to support stores. Play a critical role in updating and improving Retail homepage and all retail related tools.
Project Ownership: Lead the planning and execution of retail expansion channels and business driving activities, ensuring seamless coordination across all stages of development. Manage the pipeline of future openings, prepare for and lead 360 project calls with senior cross-functional partners, maintain an updated calendar to ensure all stakeholders are informed of key dates and changes, and own all follow up.
Innovation & Continuous Improvement: Stay abreast of the retail landscape, identifying new opportunities in Direct, Wholesale, and Digital channels. Conduct post-launch reviews to define best practices and drive continuous improvement. Develop new tools and processes with a continued eye on efficiency.
Promote a positive, united work environment within the team and across departments while challenging status quo.
RETAIL INNOVATION TEAM MISSION
The Retail Innovation team at Parfums Christian Dior is leading the evolution of luxury fashion beauty and fragrance through the exploration, testing, implementation, and management of new and distinctive retail experiences and models to further enrich client relationships with the Maison.
Qualifications
5-7 years of experience with a background in retail strategy, financial analysis, budgeting, and 360 project management. Ideally with experience in beauty and fragrances, vertical retail, D2C, and / or luxury fashion environment.
Excellent interpersonal and communication skills, with the ability to influence stakeholders across management levels. Always maintains an internal client service mindset.
Maintains composure and remains solutions-oriented even in high pressure, ambiguous situations.
Strong time management and prioritization skills. Sense of urgency. Thrives in dynamic, fast-paced environments.
Entrepreneurial mindset, ability to wear multiple hats, being hands-on and in the details, while also being able to zoom out through high level strategy.
Ability to understand and leverage financial reports to drive business.
Client experience focused with an eye for details.
Self-starter, ability to take initiative, ownership, and accountability for their work, with high standards for excellence.
Proven leadership skills with the ability to inspire, develop, and drive accountability with colleagues and/or direct reports. Experience with people management a plus.
Passion for the beauty and fragrances industry, competitive landscape & trends.
Exceptional computer skills required, including advanced Excel and PowerPoint.
Experience working with a foreign parent company a plus.
JOB REQUIREMENTS
Ability to travel within market.
Ability to flex schedule to include weekend and evening work as needed.
Additional Information
This job description is intended to cover the core accountabilities of the position and is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.
All your information will be kept confidential according to EEO guidelines.
LVMH Inc. uses the published salary range as a guideline to provide our employees with market competitive pay while allowing for flexibility to recognize and reward various levels of expertise, performance, and tenure.
While the published salary range is a good faith reflection of the targeted salary level for the position, LVMH Inc. reserves the right to pay outside of the published range of $115,000-$125,000.
$115k-125k yearly 60d+ ago
Accounts Payable Supervisor
Ermenegildo Zegna N.V 4.2
New York, NY job
Why Join Us Following the path traced by the founder Ermenegildo over 110 years ago, ZEGNA is now internationally recognized as a leading global luxury menswear brand. Established as a fabric maker in the mountains of Piedmont, ZEGNA is part of the Ermenegildo Zegna Group, which counts more than 6,000 employees. Managed by Gildo Zegna as Chairman and CEO, Ermenegildo Zegna Group designs, creates, and distributes luxury ready-to-wear and accessories under both the ZEGNA and Thom Browne brands to over 500 stores. The Group also operates TOM FORD FASHION through a long-term license agreement with The Estée Lauder Companies Inc. to over 100 stores. As of 30th September 2023, ZEGNA has 403 stores of which 242 are directly operated. The brand remains committed to leveraging its rich heritage to build a better present and future.
YOUR OPPORTUNITY
As the Accounts Payable Supervisor for Zegna, you will oversee the activities of the Accounts Payable Coordinators to ensure timely resolution.
This role is based in the Thom Browne Corporate Office on a hybrid schedule.
HOW YOU WILL CONTRIBUTE:
Supervise functions of the Accounts Payable team
Identify Training needs and support continous improvements
Serve as point of contact for complex issues, ensuring problem solving ownership and timely follow-up through resolutions
Team Support- Have regular weekly touchbases with the team and provide assistance to ensure timely completeion of tasks
New Vendor setup and management, maintain new and existing vendor master data
Manage year-end 1099 reporting, including validation of vendor eligibilty, accurate tax reporting and determination of issuance requirements in complaince with the IRS regulations
Reveiw and manage vendor aging, Identify and resolve Aged open items, duplicate invoices and payments and incorrect postings
SAP MM processing tool administration -Managing of monthly reporting - Maintain control over open PO's by reveiwing SAP open PO reports,identifying PO invoices and GR discrepancies, enforcing controls to prevent duplicate PO's or invoices processed
Act as Concur expense Administrator, providing user training, maintaining access and updating the system as needed
American Express Administrator - manage department card expenses, handle new card applications, maintain accuracy within the Amex program, ensure timely cancellation of card for former employess and follow up on deliquent accounts.
Archiflow- Maintain the Archiflow Platform, ensuring all approvers are up to date and invoices are routed and processed in a timely manner
Month-end Support- Prepare and provide AP accruals to the Accounting Manager
Payments- Ensure all weekly payments are accurately recorded including auto-debits and tax payments WHO YOU ARE:
Minimum three years accounts payable experience preferred
Detail oriented and ability to work in a fast paced environment
Strong communication and follow through skills
Strong computer skills; Word and Excel. SAP experience preferred, AS400 and Concur experience a plus.
Ability to manage and organize large amounts of information with strong attention to accuracy and detail.
Must be able to work in a fast-paced environment on multiple projects and concurrent tasks while remaining results and deadline driven. COMPENSATION:
The salary range for this position ranges from $90,000-100,000 plus bonus potential. The rate of pay offered will be dependent upon candidates' relevant skills and experience.
$90k-100k yearly 15d ago
E-Commerce Coordinator
Louis Vuitton 4.1
New York, NY job
For more than 60 years Parfums Givenchy has perpetuated the values of its founder, Hubert de Givenchy, releasing fragrances, makeup and skincare products that define free, assertive and bold women. Parfums Givenchy fragrances embody the brand's Fearless Classic vision, fusing genres and revealing unexpected twists. Inspired by the avant-garde spirit and sensuality of Givenchy Couture creations, Nicolas Degennes, Makeup and Color Artistic Director since 1999, continues to reveal the inventiveness synonymous with Givenchy.
In 1970, Kenzo Takada instilled a touch of jungle exoticism at the heart of Paris, in Galerie Vivienne. With his colorful prints and his self-professed creative freedom, Kenzo upturned the couture diktats of the time by merrily breaking the rules. In keeping with this cheerful and colorful heritage, Carol Lim and Humberto Leon took over the artistic direction of the House of Kenzo in 2011.
The brand's first feminine fragrance, called Kenzo, was born in 1988. Then followed a series of creations with a unique and original identity that made a strong impression on the world of perfumery. They all tell an optimistic story and play with a mix of multicultural codes to savor again and again. The bottles themselves are symbols of pure refinement and emblems of the brand's values.
LVMH Fragrance Brands invites you today to join its North America teams.
The E-Commerce Coordinator plays a key role in supporting the growth and daily operations of Givenchy Beauty's Direct-to-Consumer business (GivenchyBeauty.com). This position reports to the E-Commerce manager and within this role, candidate will collaborate closely with cross-functional partners in media, CRM, creative, and operations to deliver an exceptional client experience, drive conversion, and ensure flawless execution across all digital touchpoints.
This role is ideal for a digitally driven, detail-oriented individual with a passion for beauty, luxury, and eCommerce innovation.
RESPONSIBILITIES
In this capacity, your duties will be as follows:
Site Operations & Merchandising
Maintain the DTC product catalog and content (homepages, product pages, banners, offers) in alignment with launch calendars and brand guidelines.
Partner with the creative, marketing, and HQ teams to ensure all assets are optimized for eCommerce (imagery, copy, SEO).
Support new product launches, sampling initiatives, and promotional mechanics (GWP, bundles, exclusive offers).
Monitor product availability and site accuracy; coordinate with supply and operations to address stock issues and updates.
Performance Tracking & Analytics
Compile and analyze weekly and monthly performance reports covering sales, orders, traffic, and conversion KPIs.
Track performance of key levers such as AOV, traffic source, and media-driven sales to identify optimization opportunities.
Maintain trackers for campaign results, promotions, and content performance.
Create and maintain Ecommerce Roadmap project tracker that includes timelines, owners, and status updates to monitor progress and ensure accountability across cross-functional Ecom teams, including HQ, Operations, and QA
Campaign & Content Execution
Coordinate site readiness for new launches and brand campaigns, ensuring timely and accurate execution across homepages, landing pages, and PDPs.
Partner with the CRM and Media teams to align site messaging with paid, owned, and earned media initiatives.
Support personalization and A/B testing in partnership with HQ, Media, and CRM teams.
Performance Media & Affiliate Support
Support the execution of performance media and affiliate programs by coordinating assets, tracking links, and campaign updates with the media agency.
Consolidate weekly performance recaps and assist in monitoring KPIs (ROAS, conversion, CAC) across paid social, search, display, and affiliate channels.
Collaborate with ecommerce and media leads to ensure landing pages and site experiences are optimized for campaign traffic.
Support affiliate onboarding and product updates to ensure accurate brand representation and seamless user journeys.
Customer Experience & Process Support
Partner with Customer Service team to identify site issues or client pain points and propose improvements.
QA all site and campaign updates pre- and post-launch to ensure flawless client experiences.
Maintain accuracy of launch calendars, content trackers, and performance dashboards.
Qualifications
Required Education
: Bachelor's degree in Marketing, Business, or related field
Required Experience
: 1-3 years of eCommerce, digital marketing, or site merchandising experience (beauty, fashion, or luxury preferred)
Computer skills
: Salesforce Commerce Cloud experience required; Analytical and data-driven with proficiency in Excel and familiarity with analytics platforms
Other skills or know-how:
Expertise in tools such GA4, affiliate networks, and performance media platforms preferred (Google Ads, Meta Business Manager)
Soft skills:
Growth-oriented, consumer-obsessed, and comfortable in a fast-paced, results-driven environment; Self-starter, with the ability to work collaboratively in a fast-paced, dynamic environment; Strong communication, project management, and data storytelling skills; Strong organizational and project management skills; capable of managing multiple priorities with attention to detail.
Additional Information
This job description is intended to cover the core accountabilities of the position and is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.
All your information will be kept confidential according to EEO guidelines.
LVMH Inc. uses the published salary range as a guideline to provide our employees with market competitive pay while allowing for flexibility to recognize and reward various levels of expertise, performance, and tenure.
While the published salary range is a good faith reflection of the targeted salary level for the position, LVMH Inc. reserves the right to pay outside of the published range of $70,000.00 - $75,000.00.
$70k-75k yearly 3d ago
Temporary Associate Wholesale Planner
Ermenegildo Zegna N.V 4.2
New York, NY job
Why Join Us Following the path traced by the founder Ermenegildo over 110 years ago, ZEGNA is now internationally recognized as a leading global luxury menswear brand. Established as a fabric maker in the mountains of Piedmont, ZEGNA is part of the Ermenegildo Zegna Group, which counts more than 6,000 employees. Managed by Gildo Zegna as Chairman and CEO, Ermenegildo Zegna Group designs, creates, and distributes luxury ready-to-wear and accessories under both the ZEGNA and Thom Browne brands to over 500 stores. The Group also operates TOM FORD FASHION through a long-term license agreement with The Estée Lauder Companies Inc. to over 100 stores. As of 30th September 2023, ZEGNA has 403 stores of which 242 are directly operated. The brand remains committed to leveraging its rich heritage to build a better present and future.
YOUR OPPORTUNITY
As a Temporary Associate Wholesale Planner based in the New York Corporate office you will play a key role within the Wholesale team.
Additionally, this role will produce insights and analysis to proactively determine needs that help address business conditions and help drive sales and sell through and reduce leftover inventory.
The core responsibilities of this position include, but are not limited to, the following:
HOW YOU WILL CONTRIBUTE
Manage sales data from various sources both internally and from external partners
Standard reporting analysis includes but not limited to: Core replenishment, sell-thru, sell-out, stock level, weeks of supply, style, ecommerce, and geographic market
Prepare weekly performance recaps and executive-ready presentation materials
Support Senior Manager in developing seasonal budgets by store by category that ties to financial targets and trends
Budget and track returns, discounts, and DSA expenses; Ensuring accruals are adequate
Export and organize invoicing data and distribute to internal teams and executives
Develop and maintain cross-divisional relationships across multiple levels of management
Communicate opportunities where management support is needed on initiatives and strategies WHO YOU ARE:
Bachelor's degree is required
Advanced skills in MS Excel and experience navigating multiple systems and large sets of data
SAP and/or Skypad experience highly desired
Expert command of retail math concepts, applications, and statistical analysis
Demonstrated problem solving skills, adaptability/flexibility, and initiative
Excellent communication, presentation, teamwork, analytical and strategic thinking skills
Result-focused, highly driven to improve performance & excellence
Proficient across Microsoft Office Programs
$35-$40 per hour, depending on experience and skillset
$35-40 hourly 15d ago
Coordinator, Sales & Business Analyst
Louis Vuitton 4.1
New York, NY job
MAKE UP FOR EVER is a collective of makeup artists co-creating high-performance products and services. Through our artistry we inspire and empower people to unleash their personal edge. Since its inception in 1984, MAKE UP FOR EVER has been collaborating with professional makeup artists to stay at the cutting-edge of technological and artistic advances, while offering everyone access to all products and benefits. At MAKE UP FOR EVER, we are a team, we are your team, and everyone is welcome.
MAKE UP FOR EVER, a subsidiary of LVMH, is seeking a
Coordinator, Sales & Business Analyst
to join our dynamic team. This role is pivotal in driving business insights and operational efficiency through robust sales reporting and analysis, supporting both Finance and Sales functions, and optimizing key processes.
What You'll Do:
Core Responsibilities:
Sales Reporting and Analysis:
Generate and distribute comprehensive weekly and monthly sales reports and analyses for the US and Canada markets to local teams and headquarters.
Provide detailed breakdowns by sales channel, product category, and new product launches.
Contribute to the identification of key trends, performance drivers, and areas for growth within the sales data, to inform strategic decisions.
Conduct ad-hoc sales analyses as requested to support specific business needs and inquiries.
Process Improvement and Optimization:
Proactively identify, define, and implement enhancements to current reporting processes, with a strong focus on optimization and automation, often beginning with sophisticated Excel-based solutions.
Utilize tools such as Power BI to streamline data workflows, improve reporting efficiency, and enable the extraction of value-added business insights.
Collaborate cross-functionally to refine existing business processes, foster operational excellence, and recommend best practices that enhance efficiency and accuracy across departments.
Sales & Financial Support and Forecasting:
Provide direct support to the Sales team in monitoring the performance of key retail locations and assist in the establishment of relevant sales targets.
Track and manage operational expenses in collaboration with local teams, ensuring accurate financial oversight.
Participate in the preparation of sales forecasts (by sales channel, by product category), working jointly with the Sales team.
Assist with financial forecasts, including analysis, presentation, and reporting to headquarters.
Qualifications
2-3 years of experience in a similar position.
Advanced proficiency in Excel and strong data management skills.
Experience with Power BI, or Anaplan is a plus.
Demonstrated experience in process improvement, automation, or operational optimization.
Hands-on, organized, rigorous, detail-oriented and data-driven.
Able to work autonomously, take initiative, and deliver results under tight deadlines.
Excellent written and verbal communication skills, with the ability to partner effectively with various stakeholders.
Interest or experience in the beauty industry is a plus.
Additional Information
This job description is intended to cover the core accountabilities of the position and is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.
All your information will be kept confidential according to EEO guidelines.
LVMH Inc. uses the published salary range as a guideline to provide our employees with market competitive pay while allowing for flexibility to recognize and reward various levels of expertise, performance, and tenure.
While the published salary range is a good faith reflection of the targeted salary level for the position, LVMH Inc. reserves the right to pay outside of the published range of $65,000-$75,000.
$65k-75k yearly 3d ago
Director, FP&A Beauty Tech Americas
Louis Vuitton 4.1
New York, NY job
LVMH Beauty's activities benefit from exceptional dynamism that relies on both the longevity and development of key lines, and on the boldness of new creations. All are driven by the same values: a quest for excellence, creativity, innovation, and perfect mastery of their image.
The brands cultivate what makes them unique and are guaranteed to make them stand out in a highly competitive global market. The success of the LVMH Beauty Division depends on finding the right balance between major historic Houses, such as Parfums Christian Dior, Parfums Givenchy, Acqua di Parma, Guerlain, and newer brands with strong potential like Kenzo Parfums, Fresh, and Make Up For Ever.
LVMH Beauty invites you today to join its North America teams.
LVMH Beauty is part of the LVMH Group.
Reporting to the VP Finance, the FP&A Director will act as a key strategic financial partner to the Beauty Tech Americas CIO. This individual will be instrumental in delivering essential financial insights that underpin rapid IS/IT transformation initiatives. The role demands a deeply analytical and proactive finance professional capable of guiding financial decision-making for the LVMH Beauty Division in the Americas, ensuring robust alignment of financial plans with strategic objectives and driving significant business growth.
This Director will provide dedicated financial leadership to the Beauty Tech Americas (BTA) leadership team, including the CIO, VPs, and various Maisons/markets, fostering close collaboration with the Central Beauty Tech Finance team in France.
We seek a dynamic candidate who thrives in fast-paced environments, possesses a genuine passion for the beauty sector, and demonstrates a keen understanding of finances in technology teams A primary responsibility will be to champion transformative change and enhance efficiency within financial operations, cultivating strong communication, build relationship with finance partners within brands and regions and a proactive financial partnership throughout the organization.
Strategic Financial Leadership & Robust FP&A Experience:
Serve as a senior financial advisor and business partner to the Beauty Tech Americas CIO, providing strategic direction and insights to enable the achievement of short-term and long-term goals.
Collaborate with regional Maisons finance partners to support timely and accurate financial information is made available for FIPA file.
Lead the end-to-end FP&A cycle, including the development and management of the annual budget, monthly closings and reporting to Maisons. This involves accurate financial closing processes, detailed variance analysis, and proactive identification of key risks and opportunities.
Drive consistency, accuracy, and discipline in financial reporting and performance tracking. Lead the preparation of monthly, quarterly, and annual financial reports, including management financial packages, KPI dashboards, and granular analysis by capex project and maisons.
Influential Leadership & Proactive Communication:
Exhibit strong leadership by fostering a culture of proactive financial partnership, ensuring insights are delivered clearly, concisely, and with a focus on business impact.
Act as a highly communicative and influential leader, adept at translating financial data into understandable insights for non-financial stakeholders.
Proactively engage with operational teams, anticipating their needs and providing data-driven insights that support strategic and operational decision-making.
Driving Transformation & Efficiency:
Champion continuous improvement in FP&A processes, actively seeking opportunities for digitalization, and automation to enhance efficiency.
Lead initiatives to streamline financial processes, optimize time allocation, and enhance data integrity, ultimately driving significant improvements in financial agility and responsiveness.
Support the evaluation and implementation of new analytical tools to improve forecasting, analysis, and reporting capabilities, potentially leveraging AI and machine learning.
Qualifications
Bachelor's degree required
7 to 10 years of relevant experience, preferably in FP&A in the luxury, retail, and/or beauty industry
Must be comfortable with a dynamic work environment where projects and priorities change with the pace of the business
Ability to deliver information in a clear, concise manner
Ability to communicate effectively and use data to assemble a narrative
Ability to challenge status quo in a positive manner
Ability to prioritize and multi-task
Self-management skills with the strategic agility to ensure alignment and drive execution
Ability to take initiative and work independently
Ability to maintain confidentiality and to exercise discretion and professionalism with sensitive information
Additional Information
Located in New York City
Travel required based on needs of the business
LVMH Inc. uses the published salary range as a guideline to provide our employees with market competitive pay while allowing for flexibility to recognize and reward various levels of expertise, performance and tenure.
While the published salary range is a good faith reflection of the targeted salary level for the position, LVMH Inc. reserves the right to pay outside of the published salary range of$160,000.00 - $200,000.00.
This job description is intended to cover the core accountabilities of the position and is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.
All your information will be kept confidential according to EEO guidelines.
$160k-200k yearly 3d ago
Group Director, WFM, HR and Payroll Technology
Chanel 4.6
New York, NY job
At Chanel, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity, and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience and potential you could bring to CHANEL.
About the role:
CHANEL is seeking a dynamic Group Director, WFM, HR and Payroll Technology to drive the strategic vision, adoption, and continuous improvement of our HR, workforce management, and payroll technology platforms for the US region. This leadership position is based in New York City or Piscataway, New Jersey with a hybrid, 3-day onsite requirement. This executive will own the product roadmap, foster strong partnerships with business stakeholders, and lead a high-performing team to deliver measurable business value through technology and process excellence.
Our ideal candidate will have a minimum of 10 years of strategic experience and a proven track record of leading & implementing workforce management technology (e.g. labor scheduling, time tracking), payroll systems solutions, and HRIS tools in a retail organization. The ideal candidate will demonstrate exceptional interpersonal and communication skills, with a proven ability to bring together diverse stakeholders and effectively influence decision-making to achieve shared business objectives.
Tech Systems Expertise in US Retail, Luxury Goods or similar service industry required. UKG Pro WFM and Workday HRIS/ ATS highly preferred.
What impact you can create at CHANEL:
Workforce Management Adoption: Champion UKG Pro WFM adoption for advanced scheduling, time tracking, and PTO management
Workday Integration Strategy: Define and implement the operating model for Workday integrations with US systems ensuring data consistency and a unified user experience
Payroll Technology: Act as the Tech partner for the US payroll team ensuring optimal system performance of UKG Pro
US Tech Expert: Partner with key stakeholders such as Retail Operations, Payroll, People & Organization (HR), and Global teams, ensuring product roadmaps deliver quantifiable business value
Data Driven Decision Making: Design KPIs & dashboards to measure technology adoption and proactively raise opportunities for improvement
Simplification and Continuous Improvement: Proactively identify pain points and partner with cross-functional stakeholders to simplify processes across the organization to maximize efficiency and technology adoption
Champion Innovation: Identify & drive pilots to test AI (e.g. UKG Forecasting) and GenAI (e.g. UKG Bryte) technology to transform retail workforce management capabilities
People Development: Coach and mentor the team, ensuring alignment with organizational goals, fostering a culture of accountability, and driving high performance
Vendor Management: Demonstrated ability to manage vendor relationships effectively, ensuring service quality, contract compliance, and alignment with organizational goals
You are energized by:
Exceptional critical and creative thinking skills including evaluating risks and contingencies, developing structure in ambiguity, connecting the dots and flexibility in accepting new ideas or pivoting
Data-driven decision making for products and services
Excellent project management and communication skills
Connecting the dots on problems, bring a key eye for details and expert problem perception
Ability to translate technical jargon into simple business terms
People leadership, coaching and development
Working in a highly collaborative environment
Building strong partnerships across business and technology teams in a global organization
Coaching and developing high-performing teams
Championing change and fostering a culture of accountability and innovation
What you will bring to the team:
Experience with Workforce Management Technology in a Retail Organization: Proven track record of implementing workforce management technology in a retail organization
Technical Expertise: Deep understanding of HRIS, payroll, and workforce management technologies, with the ability to troubleshoot complex system issues and recommend enhancements.
Strategic Vision: Ability to translate business objectives into actionable technology strategies, driving long-term organizational growth and innovation.
Change Leadership: Proven track record in leading change management initiatives, helping teams embrace new systems and processes with minimal disruption.
Cross-Functional Collaboration: Skilled at fostering strong partnerships across IT, HR, Payroll, and Operations, ensuring seamless project delivery and shared success.
Analytical Mindset: Adept at leveraging data analytics to uncover trends, diagnose issues, and recommend evidence-based solutions.
Process Optimization: Expertise in streamlining workflows to eliminate inefficiencies, reduce manual effort, and empower teams to focus on high-value activities.
Agility and Adaptability: Comfortable working in fast-paced environments, quickly adjusting strategies to meet evolving business needs and technological advancements.
Stakeholder Engagement: Ability to engage and influence stakeholders at all levels, building consensus and driving alignment around technology initiatives.
Continuous Learning: Commitment to ongoing professional development, staying current with emerging trends in workforce management, AI, and HR technology.
Inclusive Leadership: Track record of cultivating diverse teams, encouraging open dialogue, and championing equity and inclusion in the workplace.
Communication Skills: Exceptional presentation skills with the ability to articulate complex security concepts to senior leadership and business stakeholders, driving informed decision-making.
Position Logistics:
Based in New York City or Piscataway, New Jersey office. Hybrid work model - 3 days on-site minimum
Minimum of 10 years' experience as a TECH expert in strategy & management of WFM HR & Payroll systems as part of an IT/Tech team; UKG+, Workday HRIS required
Expertise in US Retail, Luxury Goods or similar service industry required
Bachelor's degree in Computer Science, Information Technology or similar. A master's degree is a plus
*Chanel, Inc. reserves the right to edit, change, or make exceptions on designations where circumstances where deemed appropriate.
Compensation:
The anticipated base salary range for this position is $134,900-$200,000. A base salary is one component of the total compensation for this position. Other forms of variable pay [may/will] be offered for this position. Other components [may/will] include bonus potential, benefits, and/or perks.
Benefits and Perks:
Wellbeing resources include dedicated paid time off for wellbeing (2-week August Office Closure) and a Wellbeing fund
Family and care giving benefits (inclusive of parental leave, fertility support, MilkStork, and Care.com Membership)
Generous paid time off policies to include vacation, holiday, sick and volunteer days
401K and other incentives
Robust healthcare offerings; medical, dental, vision, MDLIVE (virtual care), One Medical, Flexible Spending Accounts (Health Care & Dependent Care), Health Savings Account and Employee Assistance Program
Life insurance, Accidental Death & Dismemberment, Short Term Disability, Long Term Disability, Health Advocate, International Business Travel Accident & Medical, and Commuter Transit & Parking
Additional Information:
Chanel is a private company whose values are grounded in creating conditions for people to perform at their best and feel fulfilled and confident in their work. We offer a unique work environment where individuals are encouraged to better understand the brand, the business, and motivations, so that together we can unlock the possibilities of growth. This is reflected in:
Diversity and Inclusion:
At CHANEL, we are intentional in promoting Diversity & Inclusion. We foster respect, empathy, and dignity for all. We believe strongly that the diversity of our people across the full spectrum of human differences is essential to our organisation and the connections we have with each other and our clients.
We offer Employee Resource Groups in the US that are voluntary, open to all, employee-led groups formed around a shared identity or lived experience, whose aim is to foster a diverse, inclusive, and equitable community aligned with the values and missions of the communities they support.
Chanel Community:
CHANEL Community empowers our employees to channel their passions, talents and sense of purpose to contribute to and learn from our communities.
Employees are encouraged to take time off annually to volunteer through the CHANEL Community. CHANEL also matches employee donations to select charitable organizations.
Sustainability:
CHANEL Mission 1.5° is our climate action plan. It is focused on transforming the business in line with the ambitions of the Paris Agreement on climate change to limit the average global mean temperature increase to 1.5 degrees Celsius above preindustrial levels.
Employees are encouraged to contribute to our US Sustainability efforts at the corporate level and within the divisions, through organized taskforces and initiatives.
Arts and Culture:
We are committed to extending our legacy of cultural engagement. Global support includes the CHANEL Culture Fund, which supports a select group of leading art culture institutions across the globe, and the CHANEL Next Prize for the next generation of creative talent. US support currently includes Annual sponsorship of the MoMA film program, Tribeca Film Festival programs and Through Her Lens, Support of the Academy Gold Fellowship for Women and Sponsorship of the BAAND Together Dance Festival at Lincoln Center.
Fondation Chanel:
Since 2011, Fondation CHANEL's mission is for women and girls to be free to shape their own destiny. Through multi-year partnerships with financial and technical support, Fondation CHANEL is committed to improving the safety and autonomy of women and adolescent girls around the world, impacting over a million women and girls in its first 10 years.
For more information, please navigate to the Fondation Chanel website here
Career and Leadership Development:
We have dedicated in-house teams focused on supporting the onboarding of employees, developing leadership skills via custom programs like Imagine Chanel People, Heart of Leadership and group and individual coaching, and blended online and live classes offered on our Bloom platform and by skilled trainers, such as Shape Your Career, to develop career building skills.
*Chanel, Inc. benefits and perks are dependent on eligibility and subject to modification by Chanel at any time.
$134.9k-200k yearly Auto-Apply 16d ago
Sales Supervisor
Ermenegildo Zegna N.V 4.2
New York, NY job
ABOUT ZEGNA The global leader in luxury menswear, ZEGNA was founded in the Italian Alps in 1910. Part of the Ermenegildo Zegna Group, the brand remains true to the values of its visionary Founder, Ermenegildo Zegna, who believed in creating world-class fabrics in harmony with both nature and local communities-a philosophy embodied by Oasi Zegna, the home of our values. The inspiration behind the brand's values, Oasi Zegna, continues to guide everything we do at ZEGNA - from supporting our people to fostering a culture of growth, where craftsmanship and innovation are core elements of our learning processes and long-term growth strategy.
YOUR ROLE AT ZEGNA
As the Sales Supervisor for Zegna, you will aid in transforming a customer's store visit into a memorable luxury shopping experience. The Sales Supervisor will be part of a dynamic, constantly changing environment, providing you with opportunities to seek and delight customers through leading a team of highly motivated and talented retail professionals.
Reporting directly to the Store Manager, you will be responsible for optimizing the sales development of the store in terms of image, turnover, and profitability by properly managing the staff and developing effective operations in the store.
HOW YOU BRING IT TO LIFE
Business Development
Maximize store sales and revenue utilizing all available data, knowledge of the business and marketplace to consistently seek new opportunities to improve core business
Manage Customer Relationships and Customer Service
Develop a deep knowledge of the Zegna collections to advise customers on styling and "total looks"
Maximize sales through retail operational excellence.
Active benchmarking of competitor business and brand activities Customer Relationships and Customer Service
Provide memorable luxury in-store customer service experience by following the Zegna Selling Flow and acting in accordance with the Zegna Mindset
Collate useful and accurate customer data and information in accordance with Zegna CRM procedures and guidelines
Utilize CRM software as the primary tool for after-sales communication
Take ownership of resolving customer issues or complaints with empathy, while adhering to Zegna customer service policies such as alteration, damage and repair, global return policies, etc. Product
Develop an in-depth knowledge of Zegna products to include composition, style and origin
Execute activities to drive sell-through; proactively collaborating with merchandising and planning teams on stock consolidation and transfers People Train other team members on new products as assigned by the Store Manager Maintain good teamwork to enhance the overall team morale to create an enthusiastic sales force environment Monitor and ensure the staff's image, service, and conduct is compliant with Company standards Assist the General Manager with monitoring the performance and developing the goals of the Sales Advisors Sales Management Work with the store team to execute action plans to achieve daily, weekly, monthly and yearly sales and KPI targets as assigned by the Store Manager. Assume the responsibilities of the General Manager in his or her absence. Perform opening and closing procedures of the store. Maintain the highest level of security awareness within the store. Store Operations
Support efficiency and effectiveness of daily sales activities as well as stockroom management to prevent stock shrinkage
Achieve excellence in retail operations and company standards
Adhere to Zegna store operations and time and attendance policies and standards.
Adhere to Company policies and rules in daily work.
Ensure consistent and high standards of MTM in-store operations and services
Contribute to store Visual & Image
WHO YOU ARE:
4-5 years of experience in the retail/hospitality
Ability to self-learn and self-develop
Strong customer service orientation, ability to delight clients
Proficient with digital technology
Exhibit excellent team leadership, customer service, and interpersonal skills
Bachelor's Degree or equivalent required
Excellent written and verbal communication skills YOUR ZEGNA OFFER
The hiring range for this position ranges from $90,000-$95,000 annually, with bonus potential. The rate of pay offered will be dependent upon candidates' relevant skills and experience.
Comprehensive benefits including medical, dental, vision, 401(k) with employer match, commuter benefits, and more.
Learning and development programs, including access to ZEGNA Made to Measure certification.
Paid vacation and holidays, based on tenure and role level NATURALLY IN ZEGNA
Joining us means stepping into a world of excellence, where the uniqueness of our authenticity is rooted in the talents of our people, who together contribute to weaving a story of innovation and craftsmanship. You will become part of an ongoing journey of development, uncovering your talents while contributing to a proud legacy and a vibrant tomorrow.
$90k-95k yearly 19d ago
Manager, Business Analyst & Digital Planning
Christian Dior Perfumes 4.1
New York, NY job
From 1946, people of the House of Parfums Christian Dior in France and around the world embody the spirit of excellence, creativity, and the unique
savoir-faire
of its creator, the couturier-perfumer Christian Dior. Revolutionizing the codes of French elegance and luxury with its perfumes, combining tradition and daring innovation in makeup and skincare, we reinvent every day the Dior style and affirm beauty and joy in its entirety.
Parfums Christian Dior is part of the LVMH Group.
We are seeking a strategically minded and analytically driven Manager, Business Analyst & Digital Planning to lead forecasting, performance analysis, and business planning for our direct-to-consumer (DTC) digital channel.
In this role, you will design forecasting models, build dashboards, and translate data into insights that shape and accelerate the digital business. The ideal candidate is equal parts data scientist, business strategist, and storyteller-able to transform complex data into clear, actionable insights that drive growth and elevate the luxury digital experience.
PRINCIPAL DUTIES AND RESPONSIBILITIES
Forecasting & Analysis:
Lead the development, maintenance, and refinement of sales and demand forecasts at SKU, category, and channel levels-integrating historical trends, seasonality, and business inputs from Finance and Sales Planning.
Continuously analyze and recap product and category performance to identify trends, highlight risks and opportunities, and ensure alignment across sales and inventory planning.
Conduct variance analysis (forecast vs. actuals), delivering insights and corrective recommendations to improve forecast precision and agility.
Own and partner cross-functionally on promotional strategy, forecasting, and budget planning-analyzing spend efficiency and consumption impact to ensure initiatives drive profitable growth and maximize engagement across digital channels.
Insights & Performance
Analyze and share business performance on a daily, weekly, and monthly basis to identify trends, risks, and highlight opportunities for growth.
Partner with Beauty Tech for reporting and generate insight-driven narratives, preparing regular performance recaps, and communicate findings.
Create KPI scorecards that empower teams with accessible insights.
Proactively identify anomalies versus target plans and find actionable solutions.
Stay current on digital and retail trends, emerging technologies, and evolving consumer behaviors that could influence traffic, conversion, and sales performance.
Qualifications
5-7 years of experience in digital commerce, forecasting, or digital planning ideally within a luxury, beauty, or premium consumer brand
Proven expertise in sales forecasting, demand planning, and performance analytics, with the ability to interpret financial reports and translate insights into actionable business strategies
Experience in leveraging data and insights to inform digital strategy, marketing performance, and profitability optimization.
Strong understanding of DTC business models, merchandising strategy, and eCommerce KPIs (traffic, conversion, AOV, retention, and profitability).
Demonstrated ability to translate complex data into clear business narratives, influencing cross-functional teams and senior stakeholders.
Strategic and detail-oriented, with the ability to manage both high-level insights and operational execution.
Self-starter who can work autonomously, anticipate business needs, and drive projects from analysis to action.
A mindset of continued curiosity and innovation, always seeking new ways to improve forecasting accuracy, efficiency, and business impact.
Passion for the beauty and fragrances industry, competitive landscape & trends.
Advanced proficiency in Microsoft Excel and PowerPoint; experience with digital analytics and dashboard tools such as Power BI, Google Analytics, and Salesforce
Experience working with a foreign parent company a plus.
Additional Information
This job description is intended to cover the core accountabilities of the position and is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.
All your information will be kept confidential according to EEO guidelines.
LVMH Inc. uses the published salary range as a guideline to provide our employees with market competitive pay while allowing for flexibility to recognize and reward various levels of expertise, performance, and tenure.
While the published salary range is a good faith reflection of the targeted salary level for the position, LVMH Inc. reserves the right to pay outside of the published range of $115-$125,000.
$115k-125k yearly 54d ago
VP, People
Louis Vuitton 4.1
New York, NY job
WHO WE ARE fresh is a global company headquartered in New York offering a full lifestyle line spanning skincare, lip care, bodycare, and fragrance in over a dozen countries. But we don't just aspire to make the best products on the market; we want to be the best beauty brand to work for. We've created a warm, inspiring environment with world-class benefits that encourages our teams to dream big, because that's how we got here.
Here at fresh, we intentionally foster a spirit of belonging. We celebrate our diversity and support every employee to feel welcomed, valued, respected, and heard. By embracing curiosity and collaboration, we recognize that our differences strengthen us.
MAIN JOB OBJECTIVE
Fresh is seeking a highly strategic and dynamic Vice President of People to lead our human resources function. This pivotal leadership role is designed to architect and implement innovative talent strategies that align with Fresh's global business objectives and foster a collaborative, high-performing culture. As an advocate for Fresh's culture and values, you will champion initiatives that enhance our workforce capabilities and drive organizational success. This entails offering visibility into LVMH's best practices and innovative solutions while ensuring Fresh's voices are heard at every level. With a nuanced understanding of the beauty industry's trends and challenges, you will balance local market intricacies against overarching company goals.
This role requires a seasoned HR Leader to be based in NYC, leading and supporting the execution of our Fresh HR strategy and transformation. The ideal candidate will have transformation experience, be a change agent with excellent business acumen, have exceptional relationship-building skills, and a player/coach mentality. While a strong HR generalist background with experience across all disciplines of HR is essential, we will provide development opportunities in transformation, vision, and strategy. This role will report directly to the Global Chief HR Officer.
Job Description
JOB RESPONSIBILITIES
Strategic HR Business Partnering:
Serve as the primary HR point of contact and trusted advisor to senior leaders, proactively partnering to develop and implement talent strategies that drive business objectives and organizational effectiveness.
Execute Fresh Talent Strategy:
Oversee and execute Fresh talent strategy in partnership with the global HR team, encompassing employee experience, workforce strategy, succession planning, organizational assessment, Diversity, Equity & Inclusion (DEI), talent acquisition, and HR operations. Create an exceptional employee experience that energizes teams, drives engagement, and establishes a clear career path fostering mobility within the LVMH ecosystem.
Develop Top Talent:
Cultivate capabilities across all organizational levels by providing trusted advice and coaching to enhance leadership skills, team performance, and business outcomes. Guide and nurture our HR team to promote a unified team culture within all of Fresh Beauty.
Align Strategies with Legal Standards & Business Goals:
Ensure talent strategies are legally-compliant, reflect best-in-class HR practices, and support business objectives. Build a globally high-performing HR team through effective communication, personalized development opportunities, and consistent feedback. Lead execution of global initiatives locally while harnessing people analytics to assess program impact.
Foster Organizational Collaboration:
Collaborate cross-functionally with partners within Fresh Beauty, the Beauty Division at large, and LVMH Group to ensure seamless initiative rollouts.
Drive Change Management & Initiative Adoption:
Champion change management processes for successful training and implementation of new HR initiatives throughout Fresh's corporate and retail environments. Regularly connect with stakeholders throughout Fresh Beauty to identify essential talent needs for success in both corporate and retail settings.
Optimize Workforce Planning & Development:
Implement strategic workforce planning aimed at building an internal pipeline reflective of evolving industry demands. Serve as the subject matter expert in crafting effective talent strategies utilizing resources from both Fresh Beauty and LVMH Group.
Strategic HR Leadership:
Develop and execute HR strategies that reflect Fresh's business mission and aims, contributing to business growth and success. This includes leading the workforce strategy and culture to drive organizational performance.
HR Digital Systems & Analytics:
Leverage HR data for actionable insights and informed decision-making, utilizing digital tools to enhance HR efficiency and employee experience. Define business and people critical metrics, create analytics models, and perform analysis to support evidence-based HR decisions.
This role defines a critical leadership position integral not only to shaping the future workforce but also nurturing it through strategic insight combined with compassionate leadership. We seek someone who can navigate complex dynamics between global strategy alignment and local execution excellence-someone ready to lead Fresh's People function into tomorrow's retail landscape.
Scope, Complexity, and Impact:
As a Vice President at Fresh Beauty:
You will hold organization-wide scope, responsibility, and substantial impact. Your actions and decisions will influence the direction of your department and contribute significantly to our overarching mission.
You'll be tasked with shaping your department's strategy by aligning it tightly with Fresh's mission, vision, and strategic goals to ensure a coherent approach to achieving success.
You will play a pivotal role in establishing clear departmental objectives that embody our company's ambition. Your leadership will be crucial in ensuring these goals are effectively communicated, pursued by your teams, and ultimately realized.
You are expected to be proactive in recommending policy adjustments or procedural enhancements that affect not only your functional area but also have cross-functional implications. Your insights should derive from a deep understanding of both internal dynamics and external business trends.
The issues you tackle will be multifaceted, requiring you to analyze situations or data through multiple lenses. A successful candidate must exercise sound judgment drawn from evaluating diverse factors - including a keen grasp on current internal processes as well as external market conditions.
Overseeing budgets forms a key part of your remit; you'll ensure they reflect Fresh's financial discipline while supporting immediate and medium-term objectives.
In all aspects of this role, you'll need to balance strategic foresight with operational efficiency. We're looking for someone who can navigate complex challenges with agility while remaining aligned with our core values.
Physical Requirements:
Continuous standing/ walking for an average of 7.5 hours/day.
Unpack and lift boxes up to 40 lbs.
Continuous bending of neck, arms, torso and legs for an average of 7.5 hours/day.
Work in a fragrance filled environment.
Physical contact with clients/customers.
PROFILE
You have:
10+ years' experience as a Human Resources Leader in multidisciplinary roles
Bachelor's degree in Human Resources, Business Administration, or a related field
Master's degree is a plus
You can/have:
Proven experience as a change agent in a dynamic organizational setting.
Strong business acumen with the ability to understand and contribute to Fresh's overall business strategy.
Excellent relationship-building and interpersonal skills, capable of influencing and collaborating across all levels of the organization and with external partners.
Demonstrated ability to act as a player/coach, developing and mentoring team members.
A strong HR generalist background with expertise across all disciplines of HR is essential.
Experience in the beauty industry or a similar fast-paced retail environment is highly desirable.
Understanding of global HR practices and the ability to adapt strategies to local market intricacies.
Exceptional communication skills, both written and verbal, with the ability to articulate complex HR concepts clearly.
Analytical mindset with the ability to leverage data for informed decision-making.
Qualifications
You are:
Consumer Centric: Build relationships with Consumers through heartfelt generosity
Agile: Anticipate and champion change
Collaborative: Communicate and dream with others
Growth Minded: Seek opportunities that offer the chance to be a curious creator
Accountable: Take ownership of actions and responsibilities
A Strategic Thinker: Implement new ideas from data and insights to create the unexpected
Driven for Results: A relentless pursuit to achieve business objectives, drive revenue and contribute to organizational success
Optimistic: Maintain a “Sky's the Limit” mindset
You are Proficient in Microsoft Suite
Additional Information
WHAT WE OFFER YOU
Training & Development and Culture
Fresh and LVMH Sponsored Trainings and Workshops for Personal and Professional Development
Opportunities for networking and building relationships with LVMH Community and Network
Opportunities to join internal communities: DEIB Council, Sustainability Champions, LVMH Employee Resource Groups
Mental Health Support
Free professional consultation, referrals and counseling through the Employee Assistance Program (EAP)
Free 24/7 confidential mental health support
Paid Time Off and Flexibility
Comprehensive paid time off inclusive of Floating Holidays and Summer Fridays
Two fully-remote weeks throughout the year to encourage flexibility; additional holiday weeks remote
Fertility and Family Planning
Fertility Services, Maternity and Newborn Support, Adoption and Surrogacy Assistance, including cryopreservation when part of fertility treatment
Paid Parental Leave (Inclusive of Maternity, Paternity, Adoption, Surrogacy) at eligibility
Travel & lodging for those who can't access care
Back-up dependent Care and Tutoring
Fresh and LVMH ‘Perks' and Discounts
Fresh In-Store Discounts and Gratis
LVMH Group Friends and Family Sales across all divisions within LVMH: Wines and Spirits, Watches and Jewelry, Perfumes and Cosmetics, Fashion and Leather Goods, etc.
Pre-Tax Commuter Benefits through Wage Works
Additional Health Club Discounts, Sporting/Entertainment Ticket Discounts, Insurance Discounts (Pet, renters, home)
Health Care
Medical, dental and vision
Retirement and Additional Benefits
401k with Company Match + Additional Employer Contribution at eligibility
Fresh provides equal employment opportunities to all employees and applicants without regard to race, color, religion, religious creed, national origin, ancestry, citizenship, sex, gender (including gender identity and expression), pregnancy, age, sexual orientation, physical or mental disability, medical condition, genetic information, sexual orientation, marital status, familial status, veteran status, or any other legally protected status under applicable federal, state or local laws. We are committed to fostering a professional work environment free from discrimination and harassment, including discrimination and harassment based on all protected categories.
The salary range for this role is $200,000 - $280,000 USD.
This role is based in New York City.
All your information will be kept confidential according to EEO guidelines.
$200k-280k yearly 3d ago
Specialist, Campaign Operations - Digital & CX
Chanel 4.6
New York, NY job
Specialist, Campaign Operations -Digital & CX
At Chanel, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity, and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience and potential you could bring to CHANEL.
About the role:
CHANEL is now hiring a Specialist, Campaign Operations - Digital & CX in New York City. We are seeking a highly organized and detail-oriented Campaign Operations Specialist to support the development and execution of email marketing campaigns in Salesforce Marketing Cloud (SFMC). This Campaign Operations Specialist position sits within the Digital and Client Experience (CX) organization and bridges creative, marketing, client intelligence and technical teams - ensuring exceptional delivery, organizational rigor and dynamic personalized content. This is an exciting opportunity for someone passionate & experienced in digital marketing, client engagement, and operations to deliver exceptional client experiences. The ideal candidate will have a minimum of two years of hands-on experience in Salesforce Marketing Cloud (SFMC), email marketing, ecommerce, and CRM within the premium or luxury retail industry.
SFMC experience, Google Analytics, HTML Email Marketing, and a minimum of 2 years of digital campaign marketing experience required.
What impact you can create at CHANEL:
Campaign Development & Execution
Support planning and end-to-end production of email campaigns-from briefing to deployment.
Work with third-party partners and internal teams to build high-quality emails; identify opportunities to optimize template design and help maintain a modular, responsive, reusable template system aligned with CHANEL brand standards.
Develop dynamic campaign experiences using HTML, CSS, AMP script, and SFMC scripting tools.
Partner with Campaign Manager to align strategy, timing, and priorities across divisional email calendars.
Serve as the liaison for email operations, ensuring assets, requirements, and approvals are collected and delivered on time.
Create briefs and manage routing, review, and approval process with Artistic Direction, internal teams, and vendors.
Conduct end-to-end Quality Assurance (QA) to validate rendering, device compatibility, segmentation accuracy, landing page experience, and tracking parameters.
Troubleshoot rendering issues, dynamic content errors, broken links, accessibility standards, and subscriber lookup discrepancies.
Execute A/B tests, manage dynamic logic, and recommend data-driven optimizations.
Track timelines, document requirements, capture meeting minutes, and monitor roadmaps.
Proactively communicate shifts, risks, and mitigation paths to stakeholders. Audience
Management & Data Operations
Manage and segment audiences using SFMC tools: Data Extensions, SQL, Queries, Filters, Audience Builder, and API-driven data imports.
Build segmentation logic, dynamic content rules, and personalization using AMPscript, attributes, and dynamic blocks.
Support the creation and maintenance of shared data extensions and send-able audiences.
Partner with Tech, Data, and Client Intelligence teams to validate data accuracy, business rules, and cross-system alignment.
Troubleshoot subscriber lookup discrepancies, mismatched data fields, and segmentation errors.
Ensure accurate tagging, tracking parameters, and journey entry criteria for automations and triggers.
Support setup of journeys, triggered sends, automations, and multi-channel orchestration in SFMC.
Reporting and Insight Feedback
Support monthly and quarterly reporting to highlight performance trends, insights, and optimization opportunities.
Analyze campaign outcomes to inform future planning, testing frameworks, and creative direction.
Support ad-hoc reporting needs for key business moments (Campaigns, Collections, Events, Shows, etc.)
Cross-Functional Team and Vendor Management
Partner closely with Digital and CX, Marketing, Client intelligence, Global teams, and Tech to drive operational excellence.
Collaborate with creative partners and Artistic Direction to ensure brand integrity in content and design.
Support day-to-day vendor relationships and workflows, including QA alignment, campaign builds, performance reporting, and invoicing.
You are energized by:
Delivering consistently excellent work in a fast-paced and collaborative environment.
Solving complex operational and technical challenges with creativity and clarity.
Applying both technical capability and aesthetic sensitivity to elevate client experiences.
Bringing structure, precision, and proactive thinking to dynamic workflows.
What you will bring to the team:
2+ years of hands-on experience in campaign development using HTML and AMPscript.
4+ years of experience working with Salesforce Marketing Cloud (Email Studio, Automation Studio, Journey Builder).
Strong understanding of CRM, email marketing, and digital client engagement.
Ability to build journeys, triggered sends, automations, and utilize Mobile Connect and Advertising Studio a plus.
Advanced proficiency in Excel (VLOOKUP, pivot tables, data manipulation).
Strong project management, documentation, and communication skills.
Detail-oriented mindset with strong problem-solving and technical troubleshooting abilities.
Experience training or guiding others on SFMC capabilities and best practices.
Ability to juggle multiple campaigns, coordinate across teams, and manage competing deadlines gracefully.
Position Logistics:
This position is based in New York City, with a hybrid work model requiring 3 days on-site at the CHANEL offices in Manhattan / NYC.
Minimum of 2 years' experience leading campaign operations, CRM and digital email marketing
Advanced proficiency in Google Analytics & Excel, including VLOOKUP, pivot tables, and data analysis
HTML, CSS, AMP script, and SFMC scripting tools
Relevant experience in CRM and Email Marketing; hands-on experience with Salesforce Marketing Cloud is required
Looker, SF Data Cloud, Tableau, Jira, Smartsheet proficiency preferred
Proven experience with A/B testing and QA
*Chanel, Inc. reserves the right to edit, change, or make exceptions on designations where circumstances where deemed appropriate.
Compensation:
The anticipated base salary range for this position is $58,200- $90,000. Base salary is one component of the total compensation for this position. Other forms of variable pay [may/will] be offered for this position. Other components [may/will] include bonus potential, benefits, and/or perks.
Benefits and Perks:
Wellbeing resources include dedicated paid time off for wellbeing (2-week August Office Closure) and a Wellbeing fund
Family and care giving benefits (inclusive of parental leave, fertility support, MilkStork, and Care.com Membership)
Generous paid time off policies to include vacation, holiday, sick and volunteer days
401K and other incentives
Robust healthcare offerings; medical, dental, vision, MDLIVE (virtual care), One Medical, Flexible Spending Accounts (Health Care & Dependent Care), Health Savings Account and Employee Assistance Program
Life insurance, Accidental Death & Dismemberment, Short Term Disability, Long Term Disability, Health Advocate, International Business Travel Accident & Medical, and Commuter Transit & Parking
Additional Information:
Chanel is a private company whose values are grounded in creating conditions for people to perform at their best and feel fulfilled and confident in their work. We offer a unique work environment where individuals are encouraged to better understand the brand, the business, and motivations, so that together we can unlock the possibilities of growth. This is reflected in:
Diversity and Inclusion:
At CHANEL, we are intentional in promoting Diversity & Inclusion. We foster respect, empathy, and dignity for all. We believe strongly that the diversity of our people across the full spectrum of human differences is essential to our organisation and the connections we have with each other and our clients.
We offer Employee Resource Groups in the US that are voluntary, open to all, employee-led groups formed around a shared identity or lived experience, whose aim is to foster a diverse, inclusive, and equitable community aligned with the values and missions of the communities they support.
Chanel Community:
CHANEL Community empowers our employees to channel their passions, talents and sense of purpose to contribute to and learn from our communities.
Employees are encouraged to take time off annually to volunteer through CHANEL Community. CHANEL also matches employee donations to select charitable organizations.
Sustainability:
CHANEL Mission 1.5° is our climate action plan. It is focused on transforming the business in line with the ambitions of the Paris Agreement on climate change to limit the average global mean temperature increase to 1.5 degrees Celsius above preindustrial levels.
Employees are encouraged to contribute to our US Sustainability efforts at the corporate level and within the divisions, through organized taskforces and initiatives.
Arts and Culture:
We are committed to extending our legacy of cultural engagement. Global support includes the CHANEL Culture Fund, which supports a select group of leading art culture institutions across the globe, and the CHANEL Next Prize for the next generation of creative talent. US support currently includes Annual sponsorship of the MoMA film program, Tribeca Film Festival programs and Through Her Lens, Support of the Academy Gold Fellowship for Women and Sponsorship of the BAAND Together Dance Festival at Lincoln Center.
Fondation Chanel:
Since 2011, Fondation CHANEL's mission is for women and girls to be free to shape their own destiny. Through multi-year partnerships with financial and technical support, Fondation CHANEL is committed to improving the safety and autonomy of women and adolescent girls around the world, impacting over a million women and girls in its first 10 years.
For more information, please navigate to the Fondation Chanel website here
Career and Leadership Development:
We have dedicated in-house teams focused on supporting the onboarding of employees, developing leadership skills via custom programs like Imagine Chanel People, Heart of Leadership and group and individual coaching, and blended online and live classes offered on our Bloom platform and by skilled trainers, such as Shape Your Career, to develop career building skills.
*Chanel, Inc. benefits and perks are dependent on eligibility and subject to modification by Chanel at any time.
$58.2k-90k yearly Auto-Apply 5d ago
Account Executive, New York
Louis Vuitton 4.1
New York, NY job
For more than 60 years Parfums Givenchy has perpetuated the values of its founder, Hubert de Givenchy, releasing fragrances, makeup and skincare products that define free, assertive and bold women. Parfums Givenchy fragrances embody the brand's Fearless Classic vision, fusing genres and revealing unexpected twists. Inspired by the avant-garde spirit and sensuality of Givenchy Couture creations, Nicolas Degennes, Makeup and Color Artistic Director since 1999, continues to reveal the inventiveness synonymous with Givenchy.
In 1970,
Kenzo
Takada instilled a touch of jungle exoticism at the heart of Paris, in Galerie Vivienne. With his colorful prints and his self-professed creative freedom, Kenzo upturned the couture diktats of the time by merrily breaking the rules. In keeping with this cheerful and colorful heritage, Carol Lim and Humberto Leon took over the artistic direction of the House of Kenzo in 2011.
The brand's first feminine fragrance, called Kenzo, was born in 1988. Then followed a series of creations with a unique and original identity that made a strong impression on the world of perfumery. They all tell an optimistic story and play with a mix of multicultural codes to savor again and again. The bottles themselves are symbols of pure refinement and emblems of the brand's values.
LVMH Fragrance Brands invites you today to join its North America teams.
LVMH Fragrance Brands is part of the LVMH Group.
Achieving and driving established retail sales goals as set forth by Corporate.
Ensuring the proper usage of all client retention systems in each account.
Recruiting, hiring, and motivating Beauty Advisors to achieve established sales goals.
Recruiting, hiring, scheduling, and managing freelancers to assist in the achievement of sales goals. This responsibility also includes proper budget management.
Working with appropriate store personnel in the proper planning and execution of product launches, promotions, and special events.
Implementing the corporate merchandising guidelines to ensure LVMH Fragrance Brands' image at point of sale at all times.
Negotiating with store personnel to gain space and improve locations for all product categories at the beauty counter, women's fragrance counter, and the men's bar.
Providing the corporate office with updates for the account profile book including changes to space, location, and staffing.
Assisting the Education Department in the training and development of all Beauty Advisors while maintaining constant and productive communication/partnerships with Education Executives.
Providing the Sales team with necessary information for the account's monthly business report including information on new product launches, promotions, and special events.
Conduct all other job-related activities including daily travel to locations.
Qualifications
5+ years
of recruiting and selecting top-performing Beauty Advisors, in addition to multi-door specialty account sell thru experience
Strong interpersonal and communication skills
Persistence in quest to improve the market share of all Brand brands within area of responsibility
Computer skills necessary to operate all Microsoft Office programs
Each Account Executive works from a home office
Travel varies by territory and can be extensive
Hours of work must be flexible to meet job objectives
Deals with confidential information and/or issues using discretion and judgment
Additional Information
This job description is intended to cover the core accountabilities of the position and is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.
All your information will be kept confidential according to EEO guidelines.
LVMH Inc. uses the published salary range as a guideline to provide our employees with market competitive pay while allowing for flexibility to recognize and reward various levels of expertise, performance, and tenure.
While the published salary range is a good faith reflection of the targeted salary level for the position, LVMH Inc. reserves the right to pay outside of the published range of $90,000-100,000.
$90k-100k yearly 3d ago
Retail Business Director
Christian Dior Perfumes 4.1
New York, NY job
From 1946, people of the House of Parfums Christian Dior in France and around the world embody the spirit of excellence, creativity, and the unique
savoir-faire
of its creator, the couturier-perfumer Christian Dior. Revolutionizing the codes of French elegance and luxury with its perfumes, combining tradition and daring innovation in makeup and skincare, we reinvent every day the Dior style and affirm beauty and joy in its entirety.
Parfums Christian Dior is part of the LVMH Group.
Lead and inspire a growing network of retail stores and Boutique Managers at Parfums Christian Dior, by ensuring Dior standards are upheld through exceptional client experience, driving and achieving sales targets and other KPIs by door, recruiting and elevating boutique talent, filtering communication between retail teams and corporate, supporting new store openings, and contributing to strategic planning for Dior's direct to retail channel.
Candidate must reside in NY Metro, Miami or Orange County, CA where a Dior Beauty boutique is located.
Key Responsibilities:
Leadership, Management, and Development:
Lead, inspire, and coach Boutique Managers to achieve Dior's priorities, promoting a culture of accountability while empowering them to operationalize at boutique level.
Oversee recruitment, onboarding, and development of boutique teams. Build boutique team bench strength through career development and succession planning.
Nurture the boutique community, fostering an inclusive and collaborative environment that promotes continuous improvement and best practices sharing.
Partner with HR to uphold performance management guidelines and address policy violations.
Partner with Retail Innovation and Excellence to build out and host retail leadership meetings (weekly, monthly, annually).
Business Development & Sales:
Oversee the business of all retail boutiques, focusing on driving sales / profitability through elevated client experience and service.
Monitor store KPIs, identify opportunities, and partner with boutique leadership to implement action plans to exceed targets.
Manage by-door P&Ls, aligning resources with budgets and performance.
Participate in budgeting and strategic development, boutique by boutique.
Stay informed of market and competitor trends, share consolidated intel with relevant cross-functional teams. Contribute insights to assortment planning for competitive retail offers. Raise boutique openings, remodels, and market expansion opportunities.
Support omni-channel growth strategy: collaborate with Field, Operations, CRM, and IT teams to ensure a seamless experience between all channels.
Continuously rethink business practices with an eye to retail productivity, profitability, and client experience & provide feedback to cross functional teams.
Client: Support implementation of client strategy to deepen relationships, drive loyalty, and achieve commercial targets.
Operations:
Be the voice of the boutiques. Filter communications between boutiques and corporate teams, requesting resources, removing obstacles, and driving overall workplace experience improvements for boutique teams.
Support compliance on operational policies and procedures, including workplace safety and regulatory guidelines.
Manage and support multiple boutique openings per year.
Qualifications
Candidate must reside in NY Metro, Miami or Orange County, CA where a Dior Beauty boutique is located.
5+ years managing multiple US-based boutiques at once. Luxury beauty or fashion boutique experience a plus.
Proven track record of launching new store openings with experience building, implementing, and iterating on new processes from the ground up.
Strong commercial leadership, communication, organizational, presentation, and follow-through skills.
Strong interpersonal skills with an emphasis on building partnerships, managing conflict, and influencing others.
Ability to motivate people, instill accountability, and achieve results.
Proven record in coaching and developing people to improve performance and achieve professional goals.
Experience in results-oriented, high-growth environments with agile, resourceful capabilities.
Strong knowledge of KPIs, P&L management, and operational standards.
Experience with operations systems a plus.
Candidate must be available to work in New York City.
Able to work a full-time, but potentially varied schedule including nights, weekends, and holidays as needed.
Required 60% in-store presence (3 days in-store, 1 day office, 1 day remote).
Up to 60% travel required, with the ability to travel for substantial periods of time and at short notice.
Additional Information
This job description is intended to cover the core accountabilities of the position and is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.
All your information will be kept confidential according to EEO guidelines.
LVMH Inc. uses the published salary range as a guideline to provide our employees with market competitive pay while allowing for flexibility to recognize and reward various levels of expertise, performance, and tenure.
While the published salary range is a good faith reflection of the targeted salary level for the position, LVMH Inc. reserves the right to pay outside of the published range of $135,000-$175,000.00.
$135k-175k yearly 60d+ ago
Boutique Facilitator, Client Experience Host, 57th Street Flagship Boutique
Chanel 4.6
New York, NY job
Boutique Facilitator, Client Experience Host At Chanel, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience and potential you could bring to CHANEL.
About the role:
As a Boutique Facilitator, Client Experience Host, you will be the first point of contact for guests, embodying CHANEL's spirit of refinement, warmth, and luxury. Your role is to ensure every client feels personally welcomed, cared for, and guided throughout their visit, creating a seamless and memorable boutique experience in collaboration with the sales and management teams.
What impact you can create at CHANEL:
Personalized Guest Service
* Extend a warm, elegant welcome to all guests, creating an inviting first impression.
* Anticipate client needs and provide tailored, thoughtful assistance throughout their visit.
* Acknowledge and cater to Very Important Clients (VICs), ensuring their experience reflects their valued relationship with CHANEL.
* Coordinate memorable client experiences, from pre-arrival to post-visit follow-up.
Boutique Experience Support
* Maintain an approachable, gracious presence on the boutique floor, assisting with directions, appointments, and introductions to sales associates.
* Manage guest flow for a serene and organized environment.
* Monitor and report on client experience, sharing insights with management.
* Possess comprehensive knowledge of CHANEL's métiers and offerings to guide guests effectively.
* Deliver bespoke hospitality, including assistance with purchases and transportation.
* Support boutique events and special activations to enhance client engagement.
* Assist with initiatives such as private floor support, client appreciation gestures, and event execution.
Guest Communications
* Oversee pre-arrival and in-store communications, ensuring each interaction is personalized and considerate.
* Efficiently manage appointment bookings and daily client scheduling using digital tools.
Brand Representation
* Embody CHANEL's heritage, aesthetic, and values in every action and interaction.
* Maintain a dynamic, professional appearance and demeanor that reflects the Maison's timeless elegance.
You are energized by:
* Genuinely welcoming and guiding clients
* Turning difficult situations into positive memories
* Providing the highest standards of service
* Building collaborative partnerships and relationships in a team-focused environment
* Fostering a meaningful client experience centered around inclusion and connection
* Your curiosity to continuously learn and grow
What you will bring to the team:
* Proven team collaboration skills and a commitment to collective success.
* Passion for delivering outstanding client experiences.
* Exceptional written and verbal communication abilities.
* Deep appreciation for CHANEL's legacy, products, and social commitments.
* Dedication to ongoing learning and professional development within CHANEL.
* Graceful, composed, and client-focused approach.
* Strong interpersonal skills and proactive anticipation of client needs.
* Discretion and professionalism when engaging with VICs and distinguished guests.
* Proficiency with digital platforms, including CRM and appointment tools.
* Relevant experience in luxury hospitality or retail is preferred.
* Adaptable, reliable, and thrive in a dynamic, fast-paced setting.
Position Logistics:
* Minimum 1 year of related experience
* Foreign language skills are preferred but not required
* Moves with pace and energy while maintaining attention to detail
* A people person who can work both independently and with others
* Minimum High School Diploma
* Able to lift 15 lbs.
* Must have flexible schedule with the ability to work late nights, weekends and some holidays
Compensation:
* The anticipated hourly range for this position is $24.00 to $28.00. Base compensation is one component of the total compensation for this position. Other forms of variable pay may be offered for this position. Other components may include bonus potential, benefits, and/or perks.
$24-28 hourly Auto-Apply 60d+ ago
Fashion Advisor, 57th Street
Chanel 4.6
New York, NY job
Fashion Advisor At CHANEL, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity, and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience, and potential you could bring to CHANEL.
About the role:
We are looking for a Fashion Advisor with a passion for client service and an expertise in fashion. The Fashion Advisor will play a crucial role of consistently providing a superior level of service to clients, while increasing client conversion and retention, to drive business revenue, and inspire brand loyalty. The Fashion Advisor will work alongside a diverse sales-team, and report to the Boutique's leadership.
What impact you can create at CHANEL:
* Lead the development of new customers, converting walk-in traffic to clients and brand ambassadors by creating energy, excitement and desire around the product and brand
* Optimize the client experience through providing clients with prompt, professional, warm and courteous service
* Build genuine relationships with clients through thoughtful and consistent outreach
* Demonstrate a can-do attitude in every situation to constantly raise the level of service provided and consistently exceed client expectations
* Take in repairs and maintain consistent follow up with clients regarding repairs and alterations
You are energized by:
* The history and heritage of The House of CHANEL
* Being truly service minded
* Utilizing your fashion expertise to inspire others
* Building collaborative partnerships and relationships in a team-focused environment
* Fostering a meaningful client experience centered around inclusion and connection
* Appreciation for art, beauty, and luxury
What you will bring to the team:
* Ability to thrive in a team environment and work collaboratively
* Understanding of, and passion for client experience
* Excellent communication skills
* Foreign language skills are preferred but not required
* Passion for the House of CHANEL, its history, product offerings, and commitment to social and cultural initiatives
* Curiosity and desire to learn and grow professionally within the world of CHANEL
Position Logistics:
* Minimum 3 years of related experience
* Minimum High School Diploma
* Ability to lift 15 lbs.
* A flexible schedule with the ability to work late nights, weekends, and some holidays
* Front of House Fashion: Full-time in-store and in-person presence required to support client sales and client service deliver elevated client service to drive business results
* Chanel, Inc. reserves the right to edit, change, or make exceptions on designations where circumstances where deemed appropriate.
What skills you will learn:
* Exposure to multiple boutique business functions and categories
* Growth in additional business and functional areas of the retail business
* Opportunity to collaborate and succeed as a team with colleagues and cross-functionally
* Further grow and develop your skill set with thoughtful career development workshops and self-directed learning modules
Compensation:
* The anticipated hourly rate range for this position is $27.70 through $34.00. Base salary is one component of the total compensation for this position. Other components [may/will] include additional compensation, benefits, and perks.
Benefits and Perks:
* Wellbeing resources include dedicated paid time off for wellbeing (Wellbeing Days in Retail) and a Wellbeing fund
* Family and care giving benefits (inclusive of parental leave, fertility support, Milk Stork, and Care.com Membership)
* Generous paid time off policies to include vacation, holiday, sick and volunteer days
* 401K and other incentives
* Robust healthcare offerings; medical, dental, vision, MDLIVE (virtual care), One Medical, Flexible Spending Accounts (Health Care & Dependent Care), Health Savings Account and Employee Assistance Program
* Life insurance, Accidental Death & Dismemberment, Short Term Disability, Long Term Disability, Health Advocate, International Business Travel Accident & Medical, and Commuter Transit & Parking
Additional Information:
CHANEL is a private company whose values are grounded in creating the conditions for people to perform at their best and feel fulfilled and confident in their work. We offer a unique work environment where individuals are encouraged to better understand the brand, the business, and motivations, so that together we can unlock the possibilities of growth. This is reflected in:
Diversity and Inclusion:
* At CHANEL, we are intentional in promoting Diversity & Inclusion. We foster respect, empathy, and dignity for all. We believe strongly that the diversity of our people across the full spectrum of human differences is essential to our organisation and the connections we have with each other and our clients.
* We offer Employee Resource Groups in the US that are voluntary, open to all, employee-led groups formed around a shared identity or lived experience, whose aim is to foster a diverse, inclusive, and equitable community aligned with the values and missions of the communities they support.
CHANEL Community:
* CHANEL Community empowers our employees to channel their passions, talents, and sense of purpose to contribute to and learn from our communities.
* Employees are encouraged to take time off annually to volunteer through CHANEL Community. CHANEL also matches employee donations to select charitable organizations.
Sustainability:
* CHANEL Mission 1.5° is our climate action plan. It is focused on transforming the business in line with the ambitions of the Paris Agreement on climate change to limit the average global mean temperature increase to 1.5 degrees Celsius above preindustrial levels.
* Employees are encouraged to contribute to our US Sustainability efforts at the corporate level and within the divisions, through organized taskforces and initiatives.
Arts and Culture:
* We are committed to extending our legacy of cultural engagement. Global support includes the CHANEL Culture Fund, which supports a select group of leading art culture institutions across the globe, and the CHANEL Next Prize for the next generation of creative talent. US support currently includes Annual sponsorship of the MoMA film program, Tribeca Film Festival programs and Through Her Lens, Support of the Academy Gold Fellowship for Women and Sponsorship of the BAAND Together Dance Festival at Lincoln Center.
*
Fondation CHANEL:
* Since 2011, Fondation CHANEL's mission is for women and girls to be free to shape their own destiny. Through multi-year partnerships with financial and technical support, Fondation CHANEL is committed to improving the safety and autonomy of women and adolescent girls around the world, impacting over a million women and girls in its first 10 years.
* For more information, please navigate to the Fondation CHANEL website here.
Career and Leadership Development:
* We have dedicated in-house teams focused on supporting the onboarding of employees, developing leadership skills via custom programs like Imagine CHANEL People, Heart of Leadership and group and individual coaching, and blended online and live classes offered on our Bloom platform and by skilled trainers, such as Shape Your Career, to develop career building skills.
* CHANEL, Inc. benefits and perks are dependent on eligibility and subject to modification by CHANEL at any time.
$27.7-34 hourly Auto-Apply 14d ago
MTM Manager
Ermenegildo Zegna N.V 4.2
New York, NY job
ABOUT ZEGNA Following the path traced by the founder Ermenegildo over 110 years ago, ZEGNA is now internationally recognized as a leading global luxury menswear brand. Established as a fabric maker in the mountains of Piedmont, ZEGNA is part of the Ermenegildo Zegna Group, which counts more than 6,000 employees. Managed by Gildo Zegna as Chairman and CEO, Ermenegildo Zegna Group designs, creates, and distributes luxury ready-to-wear and accessories under both the ZEGNA and Thom Browne brands to over 500 stores. The Group also operates TOM FORD FASHION through a long-term license agreement with The Estée Lauder Companies Inc. to over 100 stores. As of 30th September 2023, ZEGNA has 403 stores of which 242 are directly operated. The brand remains committed to leveraging its rich heritage to build a better present and future.
YOUR OPPORTUNITY
As a MTM Manager for Zegna, you will play a key role within the Made to Measure team. In collaboration with the team, you will promote and advocate the continued development of Made to Measure services to Zegna customers through a world class personalized experience.
The core responsibilities of this position include, but are not limited to, the following:
HOW YOU WILL CONTRIBUTE:
Business Development
Account analysis, monthly reporting, forecasting, and budgeting.
Responsible for the continued development of the MTM business. Maximize multiple store sales and revenue utilizing all available data, knowledge of the business and marketplace to consistently seek new opportunities to improve core business. Propose store events to generate business; actively participating in the community to drive external sales generation. Active benchmarking of competitor business and brand activities. Set monthly, weekly, and daily sales goals delivered with sound action plans to meet and exceed annual MTM plan.
Support the organization of and lead MTM/VIP events and Trunk Shows.
Understand pricing structure of competing businesses and make pricing recommendations to relevant functions accordingly.
MTM seasonal preparation activities; spearhead the preparation and shipment of our seasonal albums/bunches; support in the preparation of the price lists and the preparation of the Seasonal Selling Instructions. Customer Relationships and Customer Service
Ensure the highest levels of MTM services are provided and that the customer receives the 'perfect' fit; ability to take all measurements during selling ceremony.
Support at-home appointments with Top Client population.
Reinforce standards on MTM services to minimize rejection rates.
Support MTM/VIP and marketing events.
Provide services for MTM customers upon request.
Obtain feedback on products and services from customers and communicate to Director. Product
Thorough knowledge of products as to inspire customers' trust especially with regards to providing styling advice.
Recommend solutions and expedite process to meet customer's needs.
Work with MTM Administrators to manage any delivery or customs issues for product imports.
MTM reporting: using Interactive Report, produce weekly and monthly sell-out analysis. People
Support the onboarding of new hires by facilitating MTM training during their initial onboarding.
Organize and deliver MTM training (inclusive of product measurement training & order processing) in stores to ensure existing teams are kept up to date with best practices and knowledge. Develop store communication content and ensure best practices and information are consistently shared.
Ensure that all staff can communicate effectively and confidently to customers on MTM services.
Communicate with store manager or DSA to procure feedback and problem solve.
Must exhibit excellent team leadership, customer service, communication, interpersonal and computer skills. Bachelor's degree or equivalent required. WHO YOU ARE:
Relevant experience of 3-5 years in providing MTM related service
Bachelor's degree in business ore related field required.
Key role in organizing and managing MTM related events successfully.
Proven record in consistently providing and ensuring customer service that communicates luxury.
Demonstrated intimate knowledge and understanding of products and Zegna collection.
Team leadership experience includes coaching operational, technical as well as customer care skills.
Experience with driving performance and achieving results through cross function collaboration.
This role will be bonus eligible with annual earnings ranging from $90,000 and up.
$90k yearly 15d ago
Assistant Manager, Visual Merchandising
Louis Vuitton 4.1
New York, NY job
Born/Co-founded in 2009, Maison Francis Kurkdjian is a luxury fragrance house that carries the name of one of the most celebrated perfumers of our time. Based in Paris, Maison Francis Kurkdjian is a Maison housed under LVMH Moët Hennessy - Louis Vuitton, the world's largest luxury group. The Maison is known for its creativity, know-how, product quality, global upscale distribution, and customer experience. Designed out of the tradition of a luxury perfumery, the fragrance nevertheless advocates a contemporary vision of the art, of creating and wearing perfume. Maison Francis Kurkdjian has a very selective distribution network in more than 45 countries over the world within the ultra-premium segment of the market. In the US and North America, products are sold at Bergdorf Goodman, Neiman Marcus, and select Saks Fifth Avenue, Bloomingdales, Holt Renfrew and Nordstrom stores as well as the Maison Francis Kurkdjian boutique in the Miami Design District and Houston River Oaks.
Maison Francis Kurkdjian is part of the LVMH Group.
The Assistant Manager, Visual Merchandising will support the creation, planning and implementation of visual merchandising through the US, Canada, and Mexico in adherence to the Maison Francis Kurkdjian visual standards. The Assistant Manager, Visual Merchandising will support the VM production of outposts, campaign or repush creative, and events (VIC, Press, KOL, Friends of the Maison, in-store experience). Ensure the visual standards of Maison Francis Kurkdjian are exemplified through planning and production results, while working closely with Production Vendors, Retailer partners, Manager Visual Merchandising, and Visual Team at HQ. The Assistant Manager, Visual Merchandising reports directly to the Manager, Visual Merchandising.
Description & Accountabilities:
Support the Manager, Visual Merchandising in the creation of the design layout, formal proposal presentations, and VM production for Events, VIC, KOL, and in-store experiences.
Support the Manager, Visual Merchandising on reviewing production material and prototypes with Vendors as needed for campaigns, repushes, pop-ups, outposts, and window production.
Support and partner with Sales team, Marketing team, Events and Training team on singular and small scaled visual merchandising requests, while working closely with Manager, Visual Merchandising, HQ, production teams, and retailers.
Support and partner with Operations Manager, Store Design and Visual Merchandising on POSM forecasting for future campaigns, re-pushes, new store openings.
Support and partner with production vendors on VM tool forecasting and ordering for future campaigns, re-pushes, new store openings, and semi-customization.
Ability to create VM distribution lists per campaign or repush for US, Canada, and Mexico.
Support Manager, Visual Merchandising on design process to make sure the projects deliver on time, on budget and results are qualitatively.
Ability to create visual presentations recapping projects for HQ, North America team, and retailers.
Ability to create visual merchandising design proposal presentations for HQ, North America team, and retailers to support the Manager, Visual Merchandising .
Ability to create and adapt visual merchandising schematic designs to the US, Canada, and Mexico market needs, using Adobe Suite software skills.
Ability to create and layout VM schematics for new store openings and semi-customization locations, using sketchup software skills.
Partner with Manager, Visual Merchandising on travel schedule to support production prototypes with vendors, business needs or production installations as needed.
Self-manage travel expenses and travel budgets.
Ability to travel domestically and internationally as needed, average of 20% quarterly.
Qualifications
3+ years of experience in Visual Merchandising, preferably with a background in design production, planning and implementation.
Exceptional visual standards and the ability to execute the Maison Francis Kurkdjian visual direction.
Excellent organizational and communication skills both verbal and written.
Solution-oriented and high sense of ownership.
Ability to oversee and follow through on multiple simultaneous projects.
Ability to work flexible hours, as needed, including early mornings, over-nights, evenings and weekends to help support store initiatives.
Ability to work in a hybrid work environment such as remote, office setting, distant travel with production vendors, or HQ.
Strong computer skills in MS Office, Excel, Outlook, and PowerPoint.
Strong design software skills in Adobe suite, Illustrator, Photoshop, Sketchup.
Speaking French is a plus.
Additional Information
NOTE
: This job description is intended to cover the core accountabilities of the position and is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.
All your information will be kept confidential according to EEO guidelines.
LVMH Inc. uses the published salary range as a guideline to provide our employees with market competitive pay while allowing for flexibility to recognize and reward various levels of expertise, performance, and tenure.
While the published salary range is a good faith reflection of the targeted salary level for the position, LVMH Inc. reserves the right to pay outside of the published salary range of $80,000-$85,000.00.
$80k-85k yearly 3d ago
Assistant Manager, Product, Saks New York
Chanel 4.6
New York, NY job
Assistant Manager, Product - Saks New York At CHANEL, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity, and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience, and potential you could bring to CHANEL.
About the role:
We are looking for an Assistant Manager who will serve as a brand ambassador and business leader, with a focus on delivering extraordinary experiences for our internal team and clients. They will play a vital role in driving the business of their respective product categories, coaching, and managing a team of diverse salespeople, and will work closely with the Boutique Director by imparting critical business knowledge. The Assistant Manager will be responsible for fully owning and driving the business within the assigned product category.
What impact you can create at CHANEL:
* Through spending time on the selling floor, coach and always inspire team to deliver an elevated client experience for all clients
* Foster a positive working environment and create a culture of feedback, encouraging diversity, mutual respect, and teamwork
* Provide initial and frequent ongoing training and development for all team members, including CHANEL savoir faire, product details and service delivery
* Drive all aspects of the assigned product category, including analysis, reporting, assortment planning, and partnership with Home Office buying team
* Run product category and lead team with agility and resilience, continuously improving based on key performance indicators and lessons learned
* Represent CHANEL in the market, developing the client base through community involvement, partnerships with local high-profile businesses, as well as social and seasonal events
You are energized by:
* The history and heritage of The House of CHANEL
* Building collaborative partnerships and relationships
* Fostering a meaningful client experience centered around inclusion and connection
* Being comfortable in the middle of complexity and ambiguity
* Creativity and innovation by testing, learning, and taking new risks
What you will bring to the team:
* Ability to thrive in a team environment and work collaboratively
* Understanding of, and passion for client experience
* Excellent communication skills
* Foreign language skills are preferred but not required
* Passion for the House of CHANEL, its history, product offerings, and commitment to social and cultural initiatives
* Curiosity and desire to learn and grow professionally within the world of CHANEL
Position Logistics:
* Minimum 3 years of related experience
* Bachelor's degree (preferred)
* Ability to lift 15 lbs.
* A flexible schedule with the ability to work late nights, weekends, and some holidays
* Boutique Management: Requires in-store presence to develop and coach teams, ensure boutique image and operational standards are upheld, and deliver elevated client service to drive business results
* Chanel, Inc. reserves the right to edit, change, or make exceptions on designations where circumstances where deemed appropriate.
Compensation:
* The anticipated base salary range for this position is $70,200 to $106,000. Base salary is one component of the total compensation for this position. Other forms of variable pay may be offered for this position. Other components may include bonus potential, benefits, and/or perks.
Benefits and Perks:
* Wellbeing resources include dedicated paid time off for wellbeing (Wellbeing Days in Retail) and a Wellbeing fund
* Family and care giving benefits (inclusive of parental leave, fertility support, Milk Stork, and Care.com Membership)
* Generous paid time off policies to include vacation, holiday, sick and volunteer days
* 401K and other incentives
* Robust healthcare offerings; medical, dental, vision, MDLIVE (virtual care), One Medical, Flexible Spending Accounts (Health Care & Dependent Care), Health Savings Account and Employee Assistance Program
* Life insurance, Accidental Death & Dismemberment, Short Term Disability, Long Term Disability, Health Advocate, International Business Travel Accident & Medical, and Commuter Transit & Parking
Additional Information:
CHANEL is a private company whose values are grounded in creating the conditions for people to perform at their best and feel fulfilled and confident in their work. We offer a unique work environment where individuals are encouraged to better understand the brand, the business, and motivations, so that together we can unlock the possibilities of growth. This is reflected in:
Diversity and Inclusion:
* At CHANEL, we are intentional in promoting Diversity & Inclusion. We foster respect, empathy, and dignity for all. We believe strongly that the diversity of our people across the full spectrum of human differences is essential to our organisation and the connections we have with each other and our clients.
* We offer Employee Resource Groups in the US that are voluntary, open to all, employee-led groups formed around a shared identity or lived experience, whose aim is to foster a diverse, inclusive, and equitable community aligned with the values and missions of the communities they support.
CHANEL Community:
* CHANEL Community empowers our employees to channel their passions, talents, and sense of purpose to contribute to and learn from our communities.
* Employees are encouraged to take time off annually to volunteer through CHANEL Community. CHANEL also matches employee donations to select charitable organizations.
Sustainability:
* CHANEL Mission 1.5° is our climate action plan. It is focused on transforming the business in line with the ambitions of the Paris Agreement on climate change to limit the average global mean temperature increase to 1.5 degrees Celsius above preindustrial levels.
* Employees are encouraged to contribute to our US Sustainability efforts at the corporate level and within the divisions, through organized taskforces and initiatives.
Arts and Culture:
* We are committed to extending our legacy of cultural engagement. Global support includes the CHANEL Culture Fund, which supports a select group of leading art culture institutions across the globe, and the CHANEL Next Prize for the next generation of creative talent. US support currently includes Annual sponsorship of the MoMA film program, Tribeca Film Festival programs and Through Her Lens, Support of the Academy Gold Fellowship for Women and Sponsorship of the BAAND Together Dance Festival at Lincoln Center.
Fondation CHANEL:
* Since 2011, Fondation CHANEL's mission is for women and girls to be free to shape their own destiny. Through multi-year partnerships with financial and technical support, Fondation CHANEL is committed to improving the safety and autonomy of women and adolescent girls around the world, impacting over a million women and girls in its first 10 years.
* For more information, please navigate to the Fondation CHANEL website here.
Career and Leadership Development:
* We have dedicated in-house teams focused on supporting the onboarding of employees, developing leadership skills via custom programs like Imagine CHANEL People, Heart of Leadership and group and individual coaching, and blended online and live classes offered on our Bloom platform and by skilled trainers, such as Shape Your Career, to develop career building skills.
* CHANEL, Inc. benefits and perks are dependent on eligibility and subject to modification by CHANEL at any time.