Technical Service Representative, Virginia MN
Technical Service Representative Job in Virginia, MN
Komatsu is an indispensable partner to the construction, mining, forestry, forklift, and industrial machinery markets, maximizing value for customers through innovative solutions. * Demonstrate knowledge and support of Komatsu, OSHA/MSHA and customer safety policies and procedures. * As needed, work with Komatsu engineering on complex issues related to the equipment being supported. The Technical Service Representative is a key member of the Service and Customer Support teams. Komatsu supports a myriad of markets, including housing, infrastructure, water, pipeline, minerals, automobile, aerospace, electronics and medical, through its many brands and subsidiaries, including TimberPro, Joy, P&H, Montabert, Modular Mining Systems, Hensley Industries, NTC, and Gigaphoton. * Assist customer with resolution to basic technical and functional issues with Komatsu mining equipment and repair as necessary. * Responsible for basic troubleshooting and repair of the electrical, hydraulic and pneumatic systems of Komatsu mining equipment., which may include electric mining shovels, rotary blast hole drills and wheel loaders. * Interface with mine maintenance personnel and Komatsu Account Managers with regard to identifying needed equipment, parts and service.