About the job Travel customer representative
As a Travel Customer Representative, you will play a key role in supporting our clients throughout their travel journey from the moment they book to the moment they return home. You will assist with inquiries, resolve issues, provide booking updates, and ensure that every interaction reflects our commitment to exceptional service.
Key Responsibilities
Respond promptly and professionally to client inquiries via email, phone, and messaging platforms.
Assist with travel bookings, changes, cancellations, and special requests.
Provide accurate information about destinations, travel documents, and agency policies.
Follow up with clients to confirm trip details and satisfaction.
Handle concerns or complaints with empathy and problem-solving skills.
Ideal Candidate
Excellent verbal and written communication skills.
Strong customer service experience (preferably in travel or hospitality).
Organized, dependable, and proactive with a high attention to detail.
Comfortable with technology and quick to learn booking platforms and systems.
Passion for travel and helping others plan unforgettable experiences.
Perks
100% remote work with flexible scheduling.
Opportunities for growth within the agency.
Travel perks and exclusive industry discounts.
Supportive team environment with ongoing training.
If you're enthusiastic about travel and love creating memorable experiences for others, wed love to hear from you. Apply today and start your journey with Getaway Travel Agency USA!
$35k-55k yearly est. 60d+ ago
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Manager, LMS Administration and Operations (Princeton, Hybrid)
Otsuka America Pharmaceutical Inc. 4.9
Work from home job in Concord, NH
The Manager, LMS Operations & Administration position works as part of the U.S. Ethics & Compliance Training & Documentation team to lead all components of our Learning Management System (LMS) including all non-GxP assignments and audience management, curriculum management, reporting, and tier one trouble shooting. The Manager, LMS Operations & Administration will partner with all levels of Management in both business and technology groups to advance and deliver a variety of planned and ad-hoc training initiatives. This position will have direct oversight of two Contracted Workers.
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+ Responsible for the operational oversight of all LMS activities including but not limited to:
+ Partner with internal LMS Support Team to perform needs assessments and analysis on platform operations to ensure organizational needs are being met. Leads the incorporation, socialization, and training of resulting LMS improvements.
+ Owns all non-GxP LMS usage workflows and processes with business owners for suitability/fit; suggests and implements alternatives as needed
+ Regularly perform reviews of existing training curricula, identify gaps in course assignments and implement necessary changes.
+ Create, maintain, and run scheduled as well as custom reports, in a timely manner, as designated for analysis and decision making. Create new reports as requested.
+ Assist in managing external vendors, suppliers, and internal business partners as needed with a continuous improvement mindset.
+ Partner across departments as necessary to initiate timely and compliant learning initiatives
+ Continually enhance our methods and materials based on best practices in the industry, emerging technologies, vendor resources and products, business unit requirements and expectations, and feedback from customers, trainers and associates.
+ Ensure operational alignment across OAPI/OPDC learning community
+ Develop and deliver LMS platform training when required.
+ Oversee the work of two remote-based contracted resources.
+ Represent Field Training and Development's unique needs at governance and committee meetings/working groups
**Qualifications/ Required**
Knowledge/ Experience and Skills:
+ Bachelors degree in related field, or equivalent experience and demonstrated skills and abilities
+ 5+ years of Learning Management System (LMS) experience
+ Advanced working knowledge of LearnShare LMS
+ Understanding of current approaches in applying technology in learning solutions and experience implementing e-Learning and web-based programs.
+ Strong technical acumen; proficiency in Microsoft Office 365, SCORM; experience with Tin Can/xAPI, LRS's, and general technical troubleshooting
+ Ability to work in a fast-paced environment and be comfortable with consistent change
+ Detail-oriented with strong organizational skills
+ Strong written and verbal communication skills
+ Ability to prioritize and manage multiple responsibilities at once
+ Positive can-do attitude; always willing to learn
+ Strong analytical/technical skills
+ Comfortable with data management/data manipulation
+ Resiliency and tolerance of ambiguity
**Preferred:**
+ Experience in pharmaceuticals/medical devices or other regulated industry
+ Embody a customer service mentality as you communicate and support field sales teams
+ Experience leading Contract Workers remotely
Educational Qualifications
+ Bachelors degree in related field, or equivalent experience and demonstrated skills and abilities
**Competencies**
**Accountability for Results -** Stay focused on key strategic objectives, be accountable for high standards of performance, and take an active role in leading change.
**Strategic Thinking & Problem Solving -** Make decisions considering the long-term impact to customers, patients, employees, and the business.
**Patient & Customer Centricity -** Maintain an ongoing focus on the needs of our customers and/or key stakeholders.
**Impactful Communication -** Communicate with logic, clarity, and respect. Influence at all levels to achieve the best results for Otsuka.
**Respectful Collaboration -** Seek and value others' perspectives and strive for diverse partnerships to enhance work toward common goals.
**Empowered Development -** Play an active role in professional development as a business imperative.
Minimum $104,640.00 - Maximum $156,400.00, plus incentive opportunity: The range shown represents a typical pay range or starting pay for individuals who are hired in the role to perform in the United States. Other elements may be used to determine actual pay such as the candidate's job experience, specific skills, and comparison to internal incumbents currently in role. Typically, actual pay will be positioned within the established range, rather than at its minimum or maximum. This information is provided to applicants in accordance with states and local laws.
**Application Deadline** : This will be posted for a minimum of 5 business days.
**Company benefits:** Comprehensive medical, dental, vision, prescription drug coverage, company provided basic life, accidental death & dismemberment, short-term and long-term disability insurance, tuition reimbursement, student loan assistance, a generous 401(k) match, flexible time off, paid holidays, and paid leave programs as well as other company provided benefits.
Come discover more about Otsuka and our benefit offerings; ********************************************* .
**Disclaimer:**
This job description is intended to describe the general nature and level of the work being performed by the people assigned to this position. It is not intended to include every job duty and responsibility specific to the position. Otsuka reserves the right to amend and change responsibilities to meet business and organizational needs as necessary.
Otsuka is an equal opportunity employer. All qualified applicants are encouraged to apply and will be given consideration for employment without regard to race, color, sex, gender identity or gender expression, sexual orientation, age, disability, religion, national origin, veteran status, marital status, or any other legally protected characteristic.
If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation, if you are unable or limited in your ability to apply to this job opening as a result of your disability. You can request reasonable accommodations by contacting Accommodation Request (EEAccommodations@otsuka-us.com) .
**Statement Regarding Job Recruiting Fraud Scams**
At Otsuka we take security and protection of your personal information very seriously. Please be aware individuals may approach you and falsely present themselves as our employees or representatives. They may use this false pretense to try to gain access to your personal information or acquire money from you by offering fictitious employment opportunities purportedly on our behalf.
Please understand, Otsuka will **never** ask for financial information of any kind or for payment of money during the job application process. We do not require any financial, credit card or bank account information and/or any payment of any kind to be considered for employment. We will also not offer you money to buy equipment, software, or for any other purpose during the job application process. If you are being asked to pay or offered money for equipment fees or some other application processing fee, even if claimed you will be reimbursed, this is not Otsuka. These claims are fraudulent and you are strongly advised to exercise caution when you receive such an offer of employment.
Otsuka will also never ask you to download a third-party application in order to communicate about a legitimate job opportunity. Scammers may also send offers or claims from a fake email address or from Yahoo, Gmail, Hotmail, etc, and not from an official Otsuka email address. Please take extra caution while examining such an email address, as the scammers may misspell an official Otsuka email address and use a slightly modified version duplicating letters.
To ensure that you are communicating about a legitimate job opportunity at Otsuka, please only deal directly with Otsuka through its official Otsuka Career website ******************************************************* .
Otsuka will not be held liable or responsible for any claims, losses, damages or expenses resulting from job recruiting scams. If you suspect a position is fraudulent, please contact Otsuka's call center at: ************. If you believe you are the victim of fraud resulting from a job recruiting scam, please contact the FBI through the Internet Crime Complaint Center at: ******************* , or your local authorities.
Otsuka America Pharmaceutical Inc., Otsuka Pharmaceutical Development & Commercialization, Inc., and Otsuka Precision Health, Inc. ("Otsuka") does not accept unsolicited assistance from search firms for employment opportunities. All CVs/resumes submitted by search firms to any Otsuka employee directly or through Otsuka's application portal without a valid written search agreement in place for the position will be considered Otsuka's sole property. No fee will be paid if a candidate is hired by Otsuka as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.
$104.6k yearly 44d ago
Technical Support Representative
Ebsco Information Services
Work from home job in Concord, NH
EBSCO Information Services (EBSCO) delivers a fully optimized research experience, seamlessly integrated with a powerful discovery platform to support the information needs and maximize the research experience of our end-users. Headquartered in Ipswich, MA, EBSCO employs more than 2,700 people worldwide, with most embracing hybrid or remote work models. As an AI-enabled service leader, we thrive on innovation, forward-thinking strategies, and the dedication of our exceptional team. At EBSCO, we're driven to inspire, empower and support research. Our mission is to transform lives by providing reliable and relevant information - when, where and how people need it. We're seeking dynamic, creative individuals whose diverse perspectives will help us achieve this global, inclusive mission. Join us to help make an impact.
**Your Opportunity**
The Technical Support Representative specializes in performing technical support of EBSCO software and solutions by providing technical support assistance to internal and external clients. Using various problem identification skills, the Technical Support Representative diagnoses problems, identifies solutions, and drives issues to resolution. The Technical Support Representative must work with other internal organizations to communicate, prioritize, and advocate on behalf of the customer. The Technical Support Representative must communicate action plans to both client(s) and internal customers as appropriate.
This remote position is U.S.-based only (excluding U.S. territories)
**What You'll Do**
+ Effectively utilize customer support skills to maintain a positive working relationship between sales, its customers, and partners
+ Demonstrate positive customer support skills validated by maintaining a high level of customer satisfaction
+ Provide first-line diagnostic/troubleshooting support and technical expertise via phone and email to ensure customer satisfaction
+ Answer customer questions and inquiries across the entire suite of EBSCO products
+ Perform problem determination/problem source identification to understand the root cause of a customer's issue
+ Collaborate and negotiate with other support operations/organizations to prioritize and diagnose problems to resolution
+ Instruct clients with an explanation of product features, installation, configuration, and deployment of product upgrades, both verbally and in writing
+ Communicate action plans to the client or EBSCO representative as appropriate
+ Troubleshoot and resolve specific product-related issues while maximizing customer satisfaction
+ Conduct independent research in order to find solutions to customer problems
+ Contributes to department attainment of organizational objectives and high client satisfaction
**Your Team**
Our team enjoys the flexibility and greater work life balance that working remotely offers. Ample resources, tools, training, and support are provided to ensure your continued success as a Technical Support Representative, as well as your further development and career growth at EIS.
**About You**
+ 2 Years of experience in an application support or software support role
+ Proven experience supporting enterprise or customer-facing applications
+ Must have excellent communication skills, with the ability to translate technical issues into user-friendly language
+ Experience working with issue tracking/ticketing systems
**What sets you apart:**
+ Strong working knowledge of MS Office Suite
+ Strong organization skills a must
+ Ability to wrk well in a team environment
+ BA/BS degree or equivalent practical experience in Customer Support or call center environment
+ Bi-lingual (Spanish)
**Pay Range**
USD $36,855.00 - USD $52,650.00 /Yr.
The actual salary offer will carefully consider a wide range of factors including your skills, qualifications, education, training, and experience, as well as the position's work location.
EBSCO provides a generous benefits program including:
-Medical, Dental, Vision, Life and Disability Insurance and Flexible spending accounts
-Retirement Savings Plan
-Paid Parental Leave
-Holidays and Paid Time Off (PTO)
-Mentoring program
And much more! Check it out here: ************************************
We are an equal opportunity employer and comply with all applicable federal, state, and local fair employment practices laws. We strictly prohibit and do not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, sex, pregnancy status, age, national origin or ancestry, ethnicity, religion, creed, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits, and termination of employment.
We comply with the Americans with Disabilities Act (ADA), as amended by the ADA Amendments Act, and all applicable state or local law.
**Not seeing the perfect job?**
Join the EBSCO talent community to receive updates on new opportunities that align with your skills and interests - register using the links below:
Experienced Talent Community (**************************************************
Early Career/Intern Talent Community
**Location** _US-Remote_
**ID** _2026-1921_
**Category** _Customer Satisfaction_
**Position Type** _Full-Time Regular_
**Remote** _Yes_
$36.9k-52.7k yearly 13d ago
CDM Lead/PM
Govcio
Work from home job in Concord, NH
GovCIO is currently hiring for CDM Lead/PM for our NIH Cybersecurity Operations Servicesproposal. The position is fully remote. **Responsibilities** Directs all phases of programs from inception through completion. Responsible for the cost, schedule and technical performance of company programs or subsystems of major programs. Participates in the negotiation of contract and contract changes. Coordinates the preparation of proposals, business plans, proposal work statements and specifications, operating budgets and financial terms/conditions of contract. Acts as primary customer contact for program activities, leading program review sessions with customer to discuss cost, schedule, and technical performance. Develops new business or expands the product line with the customer. Establishes milestones and monitors adherence to master plans and schedules, identifies program problems and obtains solutions, such as allocation of resources or changing contractual specifications. Directs the work of employees assigned to the program from technical, manufacturing and administrative areas.
+ Manages one or more programs of size and complexity, may manage an operating/field office, and supervises professional and technical personnel performing in their customary disciplines.
+ Maintains aggressive efforts to achieve objectives.
+ Prepares manpower staffing plans, including skill and labor mix, to support contract operations. May be responsible for recruiting, interviewing, and hiring staff.
+ Monitors contract, subcontract, and funding; prepares forecasts of program financial performance.
+ Acquires follow-on business associated with areas of responsibility and supports new business development by leading major proposals personally, or through subordinate program/project managers.
**Qualifications**
+ Bachelor's with 15+ years (or commensurate experience)
+ The Continuous Diagnostic and Mitigation (CDM) Team Lead, at a minimum, shall possess: Highly relevant expertise derived from working directly in support of an agency level CDM program for 3 years or leading the implementation of the CDM program capabilities for 5 years.
+ In addition, the CDM team lead shall possess demonstrable credentials to reflect knowledge, skills and experience
+ CISSP certification
+ Project Management Professional (PMP) certification.
+ A public trust clearance is required.
**Company Overview**
GovCIO is a team of transformers--people who are passionate about transforming government IT. Every day, we make a positive impact by delivering innovative IT services and solutions that improve how government agencies operate and serve our citizens.
But we can't do it alone. We need great people to help us do great things - for our customers, our culture, and our ability to attract other great people. We are changing the face of government IT and building a workforce that fuels this mission. Are you ready to be a transformer?
**What You Can Expect**
**Interview & Hiring Process**
If you are selected to move forward through the process, here's what you can expect:
+ During the Interview Process
+ Virtual video interview conducted via video with the hiring manager and/or team
+ Camera must be on
+ A valid photo ID must be presented during each interview
+ During the Hiring Process
+ Enhanced Biometrics ID verification screening
+ Background check, to include:
+ Criminal history (past 7 years)
+ Verification of your highest level of education
+ Verification of your employment history (past 7 years), based on information provided in your application
**Employee Perks**
At GovCIO, we consistently hear that meaningful work and a collaborative team environment are two of the top reasons our employees enjoy working here. In addition, our employees have access to a range of perks and benefits to support their personal and professional well-being, beyond the standard company offered health benefits, including:
+ Employee Assistance Program (EAP)
+ Corporate Discounts
+ Learning & Development platform, to include certification preparation content
+ Training, Education and Certification Assistance*
+ Referral Bonus Program
+ Internal Mobility Program
+ Pet Insurance
+ Flexible Work Environment
*Available to full-time employees
Our employees' unique talents and contributions are the driving force behind our success in supporting our customers, which ultimately fuels the success of our company. Join us and be a part of a culture that invests in its people and prioritizes continuous enhancement of the employee experience.
**We are an Equal Opportunity Employer.** All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, or status as a protected veteran. EOE, including disability/vets.
**Posted Pay Range**
The posted pay range, if referenced, reflects the range expected for this position at the commencement of employment, however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, education, experience, and internal equity. The total compensation package for this position may also include other compensation elements, to be discussed during the hiring process. If hired, employee will be in an "at-will position" and the GovCIO reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, GovCIO or individual department/team performance, and market factors.
**Posted Salary Range**
USD $180,000.00 - USD $200,000.00 /Yr.
Submit a referral to this job (****************************************************************************************************************
**Location** _US-Remote_
**ID** _2025-6977_
**Category** _Project/Program Management_
**Position Type** _Full-Time_
$180k-200k yearly 60d+ ago
Key Account Representative
3M 4.6
Work from home job in Concord, NH
**Collaborate with Innovative 3Mers Around the World** Choosing where to start and grow your career has a major impact on your professional and personal life, so it's equally important you know that the company that you choose to work at, and its leaders, will support and guide you. With a wide variety of people, global locations, technologies and products, 3M is a place where you can collaborate with other curious, creative 3Mers.
**This position provides an opportunity to transition from other private, public, government or military environments to a 3M career.**
**The Impact You'll Make in this Role**
As a Key Account Representative you will have the opportunity to tap into your curiosity and collaborate with some of the most innovative people around the world. Here, you will make an impact by:
+ Being accountable for Precision Grinding and Finishing (PG&F/ASD) forecast attainment within supported Key Accounts
+ Developing Customers and processes to drive growth of PG&F Business
+ Responsible for collaborating with ASD US Subsidiary, PG&F Sales Director to execute key ASD/PG&F growth programs and NPI penetration strategies.
+ Supporting ISMC National Account Team on strategic PG&F growth initiatives
+ Developing strategic growth plans for key PG&F markets and end-user customers in region.
**Company Vehicle**
This position requires driving a company vehicle, which will require pre-employment and ongoing review of motor vehicle history for candidates who are offered and hired for this position
**Your Skills and Expertise**
To set you up for success in this role from day one, 3M requires (at a minimum) the following qualifications:
+ Bachelor's degree or higher (completed and verified prior to start) from an accredited institution
+ Three (3) years of selling Abrasives in a private, public, government or military environment
+ Current, valid Driver's License
Additional qualifications that could help you succeed even further in this role include:
+ Expertise in Precision Grinding and Finishing abrasive portfolio and systems.
+ Experience with abrasive specific industrial safety regulations.
+ Experience in managing key accounts.
+ Experience in contract negotiations.
+ Strong track record of collaboration.
**Location:** Remote Based- Midwest and Northeast Area
**Travel:** May include up to 75% domestic
**Relocation Assistance: May be authorized**
**Must be legally authorized to work in country of employment without sponsorship for employment visa status (e.g., H1B status).**
**Supporting Your Well-being**
3M offers many programs to help you live your best life - both physically and financially. To ensure competitive pay and benefits, 3M regularly benchmarks with other companies that are comparable in size and scope.
**Chat with Max**
For assistance with searching through our current job openings or for more information about all things 3M, visit Max, our virtual recruiting
Applicable to US Applicants Only:The expected compensation range for this position is $142,479 - $174,141, which includes base pay plus variable incentive pay, if eligible. This range represents a good faith estimate for this position. The specific compensation offered to a candidate may vary based on factors including, but not limited to, the candidate's relevant knowledge, training, skills, work location, and/or experience. In addition, this position may be eligible for a range of benefits (e.g., Medical, Dental & Vision, Health Savings Accounts, Health Care & Dependent Care Flexible Spending Accounts, Disability Benefits, Life Insurance, Voluntary Benefits, Paid Absences and Retirement Benefits, etc.). Additional information is available at: ****************************************************************
Good Faith Posting Date Range 12/05/2025 To 01/04/2026 Or until filled
All US-based 3M full time employees will need to sign an employee agreement as a condition of employment with 3M. This agreement lays out key terms on using 3M Confidential Information and Trade Secrets. It also has provisions discussing conflicts of interest and how inventions are assigned. Employees that are Job Grade 7 or equivalent and above may also have obligations to not compete against 3M or solicit its employees or customers, both during their employment, and for a period after they leave 3M.
Learn more about 3M's creative solutions to the world's problems at ********** or on Instagram, Facebook, and LinkedIn @3M.
Responsibilities of this position include that corporate policies, procedures and security standards are complied with while performing assigned duties.
Safety is a core value at 3M. All employees are expected to contribute to a strong Environmental Health and Safety (EHS) culture by following safety policies, identifying hazards, and engaging in continuous improvement.
Pay & Benefits Overview: https://**********/3M/en\_US/careers-us/working-at-3m/benefits/
3M does not discriminate in hiring or employment on the basis of race, color, sex, national origin, religion, age, disability, veteran status, or any other characteristic protected by applicable law.
**Please note: your application may not be considered if you do not provide your education and work history, either by: 1) uploading a resume, or 2) entering the information into the application fields directly.**
**3M Global Terms of Use and Privacy Statement**
Carefully read these Terms of Use before using this website. Your access to and use of this website and application for a job at 3M are conditioned on your acceptance and compliance with these terms.
Please access the linked document by clicking here (************************************************************************************************* , select the country where you are applying for employment, and review. Before submitting your application, you will be asked to confirm your agreement with the terms.
At 3M we apply science in collaborative ways to improve lives daily as our employees connect with customers all around the world. Learn more about 3M's creative solutions to global challenges at ********** or on Twitter @3M or @3MNews.
3M does not discriminate in hiring or employment on the basis of race, color, sex, national origin, religion, age, disability, veteran status, or any other characteristic protected by applicable law.
$33k-49k yearly est. 54d ago
Client Success Director
Psi Services 4.5
Work from home job in Concord, NH
**Title:** Client Success Director **Salary:** $95K **About PSI** We are PSI Services. We power world leading tests. Delivered with trusted science and the very best test taker experience. PSI supports test-takers on their journey to pursuing dreams and gaining certifications that are important to them. They believe that their dreams are worth working for; that their dreams are worth the effort. And we believe that too. This is our core purpose, to empower people to achieve their dreams. We do this by being the best provider of workforce solutions, which foster both technology and science to deliver the best solutions for our test takers.
We are searching for top talent to join our PSI team and help grow our products and services. We have a creative, supportive and inclusive culture where we empower people in their careers to be their authentic self and make the most of their great talent.
At PSI, we are committed to helping people meet their potential and we believe that promoting diversity, equity and inclusion is critical to our success. That's why you'll find these ideals are intrinsic to our company culture and applied throughout the employee lifecycle.
Learn more about what we do at: *************************
**About the Role**
The Client Success Director in the Client Success team has responsibility for managing and growing an existing portfolio of clients, ensuring that the delivery of services meet the scope of the individual contracts and do so in a manner consistent with PSI's world class service culture. This role is part of a team that is one of the primary points of contact for our clients and has responsibility for the retention and development our client
relationships. The Client Success Manager is therefore an owner of relationships with clients and are their internal advocate.
This role is a full-time permanent position, Monday to Friday during typical office hours.
There will be up to 20% travel required for events, meetings and workshops. Day-to-day,
this role can be performed remotely.
**Role Responsibilities**
- Work to renew client contracts and to expand usage of services.
- Meet and exceed sales objectives for new business and retention.
- Be accountable for maintaining, reporting, and measuring data through Salesforce and other internal systems.
- Ensure contractual commitments and service level agreements are being met.
- Build relationships with the client's senior stakeholder to understand their initiatives.
- Conduct account reviews delivering ROI and insights to the client.
- Foster a positive client relationship by overseeing client requests, addressing issues, resolving escalations, and providing appropriate internal communications.
**Knowledge, Skills and Experience Requirements**
Bachelor's degree or related work experience may be considered.
Strong previous experience in account management, program management, project management or consulting.
Experience of working within a technology company or credentialing company or other high-growth culture.
Proven ability to adapt and pivot to changes as part of an evolving product set
**Benefits & Culture**
At PSI, our culture is to be transparent and fair. That's why all of our roles have been benchmarked at a competitive rate against the local market they are based in. To be transparent all of our adverts now include the salary so you can see if we align with your expectations when looking for your next role.
In addition to a competitive salary, we offer a comprehensive benefits package and supportive culture when you join us. This includes:
+ 401k/Pension/Retirement Plan - with country specific employer %
+ Enhanced PTO/Annual Leave
+ Medical insurance - country specific
+ Dental, Vision, Life and Short Term Disability for US
+ Flexible Spending Accounts - for the US
+ Medical Cashback plan covering vision, dental and income protection for UK
+ Employee Assistance Programme
+ Commitment and understanding of work/life balance
+ Dedicated DE&I group that drive core people initiatives
+ A culture of embracing wellness, including regular global initiatives
+ Access to supportive and professional mechanisms to help you plan for your future
+ Volunteer Day and a culture of giving back to our community and industry through volunteering opportunities
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights (**************************** notice from the Department of Labor.
$95k yearly 12d ago
Reimbursement Coordinator
Cardinal Health 4.4
Work from home job in Concord, NH
Cardinal Health Sonexus Access and Patient Support helps specialty pharmaceutical manufacturers remove barriers to care so that patients can access, afford and remain on the therapy they need for a better quality of life. Our diverse expertise in pharma, payer and hub services allows us to deliver best-in-class solutions-driving brand and patient markers of success. We're continuously integrating advanced and emerging technologies to streamline patient onboarding, qualification and adherence. Our non-commercial specialty pharmacy is centralized at our custom-designed facility outside of Dallas, Texas, empowering manufacturers to rethink the reach and impact of their products.
**Together, we can get life-changing therapies to patients who need them-faster.**
**_Responsibilities_**
+ First point of contact on inbound calls and determines needs and handles accordingly.
+ Creates and completes accurate applications for enrollment with a sense of urgency.
+ Scrutinizes forms and supporting documentation thoroughly for any missing information or new information to be added to the database.
+ Conducts outbound correspondence when necessary to help support the needs of the patient and/or program.
+ Resolve patient's questions and any representative for the patient's concerns regarding status of their request for assistance.
+ Maintain accurate and detailed notations for every interaction using the appropriate database for the inquiry.
+ Make all outbound calls to patient and/or provider to discuss any missing information and/or benefit related information.
+ Assess patient's financial ability to afford therapy and provide hand on guidance to appropriate financial assistance.
+ Provides detailed activity notes as to what appropriate action is needed for the Benefit Investigation processing.
+ Working alongside teammates to best support the needs of the patient population .
+ Follow through on all benefit investigation rejections, including Prior Authorizations, Appeals, etc. All avenues to obtain coverage for the product must be fully exhausted.
+ Track any payer/plan issues and report any changes, updates, or trends to management
+ Search insurance options and explain various programs to the patient while helping them to select the best coverage option for their situation
+ Handle all escalations based upon region and ensure proper communication of the resolution within required timeframe agreed upon by the client
+ As needed conduct research associated with issues regarding the payer, physician's office, and pharmacy to resolve issues swiftly
**_Qualifications_**
+ 3-6 years of experience, preferred
+ High School Diploma, GED, or equivalent work experience, preferred
+ Patient Support Service experience, preferred
+ Clear knowledge of Medicare (A, B, C, D), Medicaid & Commercial payer policies and guidelines for coverage, preferred
+ Knowledge of Diagnostic Medical Expense and Medicare Administrative Contractor practices, preferred
+ Clear understanding of Medical, Supplemental, and pharmacy insurance benefit practices, preferred
+ 1-2 years experience with Prior Authorization and Appeal submissions, preferred
+ Ability to work with high volume production teams with an emphasis on quality
+ Intermediate to advanced computer skills and proficiency in Microsoft Office including but not limited to Word, Outlook, and preferred Excel capabilities
+ Previous medical experience is preferred
+ Adaptable and Flexible, preferred
+ Self-Motivated and Dependable, preferred
+ Strong ability to problem solve, preferred
+ Bilingual is preferred
**_What is expected of you and others at this level_**
+ Effectively applies knowledge of job and company policies and procedures to complete a variety of assignments
+ In-depth knowledge in technical or specialty area
+ Applies advanced skills to resolve complex problems independently
+ May modify process to resolve situations
+ Works independently within established procedures; may receive general guidance on new assignments
+ May provide general guidance or technical assistance to less experienced team members
**TRAINING AND WORK SCHEDULES:**
+ Your new hire training will take place 8:00am-5:00pm CST the first week of employment, mandatory attendance is required.
+ This position is full-time (40 hours/week).
+ Employees are required to have flexibility to work a scheduled shift of Monday-Friday, 8:00am- 5:00pm CST.
**REMOTE DETAILS:**
**You will work remotely, full-time. It will require a dedicated, quiet, private, distraction free environment with access to high-speed internet. We will provide you with the computer, technology and equipment needed to successfully perform your job. You will be responsible for providing high-speed internet. Internet requirements include the following:**
+ Maintain a secure, high-speed, broadband internet connection (DSL, Cable, or Fiber) at the remote location. **Dial-up, satellite, WIFI, Cellular connections are NOT acceptable.**
+ Download speed of 15Mbps (megabyte per second)
+ Upload speed of 5Mbps (megabyte per second)
+ Ping Rate Maximum of 30ms (milliseconds)
+ Hardwired to the router
+ Surge protector with Network Line Protection for CAH issued equipment
**Anticipated hourly range:** $21.40 per hour - $30.60 per hour
**Bonus eligible:** No
**Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
+ Medical, dental and vision coverage
+ Paid time off plan
+ Health savings account (HSA)
+ 401k savings plan
+ Access to wages before pay day with my FlexPay
+ Flexible spending accounts (FSAs)
+ Short- and long-term disability coverage
+ Work-Life resources
+ Paid parental leave
+ Healthy lifestyle programs
**Application window anticipated to close:** 03/21/2026 *if interested in opportunity, please submit application as soon as possible. The hourly range listed is an estimate.
Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity.
_Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._
_Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._
_To read and review this privacy notice click_ here (***************************************************************************************************************************
$21.4-30.6 hourly 6d ago
Project Leadership - Biotech (Clinical Trials) - Obesity / Diabetes - Home Based (Future Needs)
Parexel 4.5
Work from home job in Concord, NH
The Project Leadership function at Parexel is a critical part of driving success for our clients and advancing clinical research projects. As a part of the Global Project Leadership organization, your work has a direct impact on the projects, teams, and clients you work with, while helping deliver projects to the benefit of the patients we serve.
Parexel's defined Biotech Division offers opportunities for seasoned Project Management professionals with a strong background running global clinical trials in a variety of therapeutics. This group focuses specifically on Biotech clients and providing all areas of support to accommodate their unique needs. This is a great opportunity for those in the industry who prefer the flexibility, creatively and problem-solving mindset to successfully support this type of clients.
**Parexel has upcoming future opportunities at the Project Leader (PM) and Senior Project Leader (SPM) level for candidates with experience leading obesity global studies.**
Individuals selected for these roles will provide leadership to project teams and manage the day-to-day operations while striving to achieve operational excellence through on time delivery within budget and to the highest quality with the goal to exceed client expectations
Successful candidates possess an undergraduate degree in a clinical or health related field: advanced degree preferred, along with at minimum, 2+ years' experience leading Global Clinal Trials in Project Management within a CRO (preferred), Biotech or Pharma company. These positions also require experience in project scheduling, managing resources and budgets and coordinating team activities, as well as experience with the full clinical development process through regulatory submissions. Additional years of experience will be required for the more senior role of Senior Project Leader.
To excel in this role, flexibility, problem solving capabilities and strategic vision are qualities that propel our Project Leadership team member's growth. In addition, you need to be detailed-oriented, computer proficient and possess superior interpersonal and organizational skills.
\#LI-REMOTE
EEO Disclaimer
Parexel is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to legally protected status, which in the US includes race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
$90k-128k yearly est. 32d ago
NetworX Product Consultant
Cognizant 4.6
Work from home job in Concord, NH
**About the role** As a **NetworX Product Consultant** , you will make an impact by providing customers with application domain expertise related to TriZetto NetworX functionality. You will be a valued member of our consulting team and work collaboratively with business and technical stakeholders to deliver high-quality solutions.
**In this role, you will:**
+ Conduct requirements discovery and lead design sessions to configure NetworX applications to meet client needs.
+ Provide advanced analysis, problem-solving, and interpret application configurations to deliver optimal solutions.
+ Update existing configuration business rules with new contractual requirements and identify automation opportunities.
+ Liaise effectively with business and technical teams, transferring NetworX application knowledge to customer staff.
+ Collaborate with onshore/offshore teams and clearly articulate issues and alternative solutions in verbal and written form.
**Work model**
We strive to provide flexibility wherever possible. Based on this role's business requirements, this is a **remote position** open to qualified applicants in the United States. Regardless of your working arrangement, we are here to support a healthy work-life balance through our various wellbeing programs.
The working arrangements for this role are accurate as of the date of posting. This may change based on the project you're engaged in, as well as business and client requirements. Rest assured; we will always be clear about role expectations.
**What you need to have to be considered**
+ 10+ years of healthcare experience, including 5+ years of recent and relevant TriZetto NetworX pricing experience.
+ Strong understanding of core NetworX functionality, grouping, pricing, and integration points with Facets agreements.
+ Proven ability to conduct requirements discovery and lead design sessions for NetworX configuration.
+ Advanced analytical and problem-solving skills with experience in interpreting application configurations.
+ Excellent communication skills for articulating issues and providing alternative solutions.
**These will help you stand out**
+ Proficiency in NetworX data structures and automation techniques for repetitive tasks.
+ Experience working with onshore/offshore resource models.
+ Ability to create clear documentation and knowledge transfer materials for client teams.
+ Strong consulting skills and ability to operate effectively in a team environment.
+ Familiarity with healthcare payer systems and related business processes.
We're excited to meet people who share our mission and can make an impact in a variety of ways. Don't hesitate to apply, even if you only meet the minimum requirements listed. Think about your transferable experiences and unique skills that make you stand out as someone who can bring new and exciting things to this role.
_*Please note, this role is not able to offer visa transfer or sponsorship now or in the future*_
\#LI-NC1
**Salary and Other Compensation:**
Applicants will be accepted till 12/22/2025
The annual salary for this position will be in the range of $113K-$132K depending on experience and other qualifications of the successful candidate.
This position is also eligible for Cognizant's discretionary annual incentive program, based on performance and subject to the terms of Cognizant's applicable plans.
**Benefits** : Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:
+ Medical/Dental/Vision/Life Insurance
+ Paid holidays plus Paid Time Off
+ 401(k) plan and contributions
+ Long-term/Short-term Disability
+ Paid Parental Leave
+ Employee Stock Purchase Plan
**Disclaimer:** The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
cog2025
Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
$113k-132k yearly 49d ago
Product Support - SAAS Application - Remote
Situsamc
Work from home job in Concord, NH
SitusAMC is where the best and most passionate people come to transform our client's businesses and their own careers. Whether you're a real estate veteran, a passionate technologist, or looking to get your start, join us as we work together to realize opportunities for everyone, we proudly serve.
At SitusAMC, we are looking to match your unique experience with one of our amazing careers, so that we can help you realize your potential and career growth within the Real Estate Industry. If you are someone who can be yourself, advocate for others, stay nimble, dream big, own every outcome, and think global but act local - come join our team!
This role specializes in implementing and supporting technical implementation of our software including configuration, training, and test support. This role will fill a multitude of roles involving client interaction. We will develop them into subject matter experts for our products. This role will support implementation of new client engagements deploying the product, support third-party integrations with the product, and ultimately help our clients realize gains in efficiency in their transaction execution. This position act as an interface between the clients and our software development team.
Essential Job Functions:
+ Supports and drives the technical implementation of our software including configuration, training, and test support.
+ Supports and drives client adoption of our software offering after our clients have gone into production.
+ Support production usage including client issue triage, review, validation, and routing.
+ Provides Client Admin, End-User, and internal training
+ Develops and evolves knowledge of our SitusAMC software as well as the industry and client usage/processes
+ Travel is minimal
+ Such other activities as may be assigned by your manager
Qualifications/ Requirements:
+ Bachelor's degree or equivalent combination of education and experience
+ Experienced professional with 5+ years of industry and/or relevant experience, typically at a Senior Analyst or Analyst level role or external equivalent.
+ 5+ years of related experience strongly preferred
+ Strong working knowledge of Microsoft Office suite
+ Exhibits ability to learn and apply new skills
+ Identifies and resolves problems in a timely manner gathering and analyzing information skillfully
+ Works cooperatively in group situations; works actively to resolve conflicts
+ Displays strong customer service acumen and skills
+ Adapts to changes in the work environment; manages competing demands; changes approach or method to best fit the situation
+ Ability to work independently, follow instructions and respond to management direction
+ Demonstrates accuracy and thoroughness
\#LI-AS1 #LI-Remote
Note: This job description is not intended to be all inclusive or exclusive. At any time, employees may perform other related duties as required to meet the ongoing needs of the organization and participate in additional trainings. SitusAMC does not accept unsolicited resumes from staffing agencies, search firms or any third parties. Any unsolicited resume submitted to SitusAMC in any manner will be considered SitusAMC property, and SitusAMC will not pay a fee for any placement resulting from the receipt of an unsolicited resume.
The annual full time base salary range for this role is
$80,000.00 - $110,000.00
Specific compensation is determined through interviews and a review of relevant education, experience, training, skills, geographic location and alignment with market data. Additionally, certain positions may be eligible to receive a discretionary bonus as determined by bonus program guidelines, position eligibility and SitusAMC Senior Management approval. SitusAMC offers PTO and paid holidays, the terms of which are set forth in the program policies. All full time employees also are eligible to participate in various benefit plans, including medical, dental, vision, life, disability insurance and 401K; in each case in accordance with the terms of the applicable plans.
Pay Transparency Nondiscrimination Provision (******************************************************************************************************
SitusAMC is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Know Your Rights, Workplace Discrimination is Illegal (***********************************************************************************************
$80k-110k yearly 7d ago
Supervisor, HCC Risk Adjustment Coding - Remote
Datavant
Work from home job in Concord, NH
Datavant is a data platform company and the world's leader in health data exchange. Our vision is that every healthcare decision is powered by the right data, at the right time, in the right format. Our platform is powered by the largest, most diverse health data network in the U.S., enabling data to be secure, accessible and usable to inform better health decisions. Datavant is trusted by the world's leading life sciences companies, government agencies, and those who deliver and pay for care.
By joining Datavant today, you're stepping onto a high-performing, values-driven team. Together, we're rising to the challenge of tackling some of healthcare's most complex problems with technology-forward solutions. Datavanters bring a diversity of professional, educational and life experiences to realize our bold vision for healthcare.
The Coding Supervisor serves as a working supervisor with oversight and management of Risk Adjustment team members. This includes monitoring production and quality of employees' work, process improvements and clear communication of expectations. This position supports and coaches front line talent to ensure the highest level of service to clients and ultimately the patient lives we impact.
**You will:**
+ Supervise day-to-day team performance, conduct 1:1's and performance assessments.
+ Responsible for reviewing and approving time sheets and time off requests.
+ Receive, merge and track quality, productivity, and feedback for all team members.
+ Provide a summary of productivity findings on a daily basis, including education on time management and best coding practices.
+ Provide coaching and feedback on achieving production and quality standards of the role.
+ Report trends for education opportunities to management for review and/or action.
+ Motivate team members through effective training, supplemental materials and coaching to improve quality and production.
+ Apply guidelines and concepts as indicated.
+ Serve as resource and subject matter expert to staff.
+ Ensure compliance with HIPAA regulations and requirements.
+ Completes all special projects and other duties as assigned.
**What you will bring to the table:**
+ AHIMA certified credentials (RHIA, RHIT, CCS) or AAPC certified credentials (CPC, CPC-H, COC, CIC, CRC)
+ Extensive knowledge of ICD -9/10
+ 2 years coding experience, required.
+ People Leader experience managing a team of employees.
+ Familiarity with HCC coding.
+ A strong knowledge base of medical terminology, medical abbreviations, pharmacology and disease processes.
+ Ability to work in a fast-paced production environment while maintaining adherence to high quality standards.
+ Must be able to follow instructions, meet deadlines and work independently.
+ Ability to be flexible in work environment.
+ Excellent written and verbal communication skills, ability to work in a remote environment and time management skills.
+ Working knowledge of the business use of computer hardware and software to ensure effectiveness and quality of the processing and security of the data.
We are committed to building a diverse team of Datavanters who are all responsible for stewarding a high-performance culture in which all Datavanters belong and thrive. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.
At Datavant our total rewards strategy powers a high-growth, high-performance, health technology company that rewards our employees for transforming health care through creating industry-defining data logistics products and services.
The range posted is for a given job title, which can include multiple levels. Individual rates for the same job title may differ based on their level, responsibilities, skills, and experience for a specific job.
The estimated total cash compensation range for this role is:
$65,000-$84,000 USD
To ensure the safety of patients and staff, many of our clients require post-offer health screenings and proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc. Any requests to be exempted from these requirements will be reviewed by Datavant Human Resources and determined on a case-by-case basis. Depending on the state in which you will be working, exemptions may be available on the basis of disability, medical contraindications to the vaccine or any of its components, pregnancy or pregnancy-related medical conditions, and/or religion.
This job is not eligible for employment sponsorship.
Datavant is committed to a work environment free from job discrimination. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. To learn more about our commitment, please review our EEO Commitment Statement here (************************************************** . Know Your Rights (*********************************************************************** , explore the resources available through the EEOC for more information regarding your legal rights and protections. In addition, Datavant does not and will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay.
At the end of this application, you will find a set of voluntary demographic questions. If you choose to respond, your answers will be anonymous and will help us identify areas for improvement in our recruitment process. (We can only see aggregate responses, not individual ones. In fact, we aren't even able to see whether you've responded.) Responding is entirely optional and will not affect your application or hiring process in any way.
Datavant is committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities. If you need an accommodation while seeking employment, please request it here, (************************************************************** Id=**********48790029&layout Id=**********48795462) by selecting the 'Interview Accommodation Request' category. You will need your requisition ID when submitting your request, you can find instructions for locating it here (******************************************************************************************************* . Requests for reasonable accommodations will be reviewed on a case-by-case basis.
For more information about how we collect and use your data, please review our Privacy Policy (**************************************** .
$65k-84k yearly 30d ago
Federal Account Manager
Logitech 4.0
Work from home job in Concord, NH
Logitech is the Sweet Spot for people who want their actions to have a positive global impact while having the flexibility to do it in their own way. **Travel Requirements:** + This role requires up to 50% travel for internal meetings, industry conferences (as required/needed), and on-site customer visits to strengthen partnerships.
**The Team and Role:**
Logitech is looking for a dynamic **Federal Account Manager** who will be responsible for driving strategic, high-value federal modernization and technology integration initiatives across US Federal agencies.
You will focus on driving high-impact technology and modernization initiatives within major US Federal Government agencies to insure critical mission outcomes. Success is possible through the practice of an innovative mindset and the ability to utilize abstract approaches to solve complex, large-scale challenges via leveraging cutting-edge technologies.
You are the type of person who is able to drive solutions and influence others through your strong technical expertise, strategic vision, and a deep understanding of public sector needs and procurement processes.
**Your Contribution:**
**Be Yourself. Be Open. Stay Hungry and Humble. Collaborate. Challenge. Decide and just Do. Share our passion for Equality and the Environment. These are the behaviors and values you'll need for success at Logitech.** In this role you will:
+ Meet and exceed revenue goals by driving new business and expanding current accounts.
+ Drive federal sales initiatives to enhance technology adoption, infrastructure modernization, and solution integration across Federal agencies.
+ Serve as a knowledgeable resource on technologies that address federal mission objectives, applying technical knowledge to guide decision-making.
+ Collaborate with key stakeholders within federal agencies to design and implement optimized solutions for technology platforms.
+ Develop customized solutions that meet mission-critical objectives for technology integration and enterprise-level solution deployment.
+ Broaden technical expertise to align with emerging federal IT trends while achieving agency operational and policy objectives.
+ Build and manage a robust pipeline through disciplined prospecting, engagement, and account planning.
+ Evaluate operational risks and expand business strategies to support federal activities efficiently and securely.
+ Collaborate across internal cross-functional teams to align company product platforms with broad agency goals and mission-critical objectives.
+ Maintain accurate forecasting, CRM discipline, and clear internal communication.
+ Listen, aggregate feedback and provide customer insights relative to market trends and competitive landscape.
**Key Qualifications:**
**For consideration, you must bring the following minimum skills and experiences to our team:**
+ Experience working with US federal agencies on technology implementation or sales, particularly in operational modernization projects.
+ Proven success in Federal sales, with full-cycle ownership from prospecting through close.
+ Strong technical background and knowledge in enterprise-level technology platforms and solution selling.
+ Proven ability to navigate complex technical challenges and optimize solutions for government demands.
+ Ability to articulate complex solutions in ways that resonate with both technical and operational stakeholders.
+ Familiarity with consultative or value-based selling frameworks such as MEDDPICC.
+ In-depth understanding of federal IT procurement and modernization life cycles.
+ Excellent communication, operational planning, and analytical skills, with expertise in guiding strategic discussions to influence modernization efforts.
**Preferred Qualifications:**
+ Proven relevant Federal sales experience in Global companies with an assigned sales quota managing communication with a global team on global forecasts.
+ Strong written and verbal communications including presentation skills.
+ Experience in selling Unified Communications (UC) and strong understanding of cloud solutions. Direct sales experience in Video Collaboration is preferred.
+ Proficiency in social media such as LinkedIn; Sales Navigator is a plus.
+ Excels with SFDC (salesforce.com) to manage, update and ensure pipeline sufficiency.
+ Able to do hands-on solutions demos in-person with our customer.
+ Experience working on large RFP's is a plus.
+ Passion to be on a team with the vision to enhance the culture through the way we communicate, connect and collaborate.
+ An innovation and inclusive mindset.
**\#LI-CT1**
**\#LI-Remote**
**This position offers an OTE (On Target Earnings) of typically between $ 129K and $ 246K dependent on location and experience.** **In certain circumstances, higher compensation will be considered based on the business need, candidate experience, and skills.**
Across Logitech we empower collaboration and foster play. We help teams collaborate/learn from anywhere, without compromising on productivity or continuity so it should be no surprise that most of our jobs are open to work from home from most locations. Our hybrid work model allows some employees to work remotely while others work on-premises. Within this structure, you may have teams or departments split between working remotely and working in-house.
Logitech is an amazing place to work because it is full of authentic people who are inclusive by nature as well as by design. Being a global company, we value our diversity and celebrate all our differences. Don't meet every single requirement? Not a problem. If you feel you are the right candidate for the opportunity, we strongly recommend that you apply. We want to meet you!
We offer comprehensive and competitive benefits packages and working environments that are designed to be flexible and help you to care for yourself and your loved ones, now and in the future. We believe that good health means more than getting medical care when you need it. Logitech supports a culture that encourages individuals to achieve good physical, financial, emotional, intellectual and social wellbeing so we all can create, achieve and enjoy more and support our families. We can't wait to tell you more about them being that there are too many to list here and they vary based on location.
All qualified applicants will receive consideration for employment without regard to race, sex, age, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.
If you require an accommodation to complete any part of the application process, are limited in the ability, are unable to access or use this online application process and need an alternative method for applying, you may contact us toll free at *************** for assistance and we will get back to you as soon as possible.
$129k-246k yearly 40d ago
Insurance Advisor Trainee- InsuraMatch
Travelers Insurance Company 4.4
Work from home job in Concord, NH
**Who Are We?** Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.
**Job Category**
Sales
**Compensation Overview**
The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards.
**Salary Range**
$41,200.00 - $67,900.00
**Target Openings**
20
**What Is the Opportunity?**
As an Insurance Advisor Trainee, you will learn to serve as a personal insurance advisor, helping customers across the country select their ideal insurance carrier and coverages. You will learn to make recommendations on additional products that best suit the customer's needs, when appropriate. We value a consultative, relationship-focused approach and seek sales professionals who can foster long-term customer relationships in a digital insurance agency. In this role, you'll learn to manage inbound business opportunities and maintain client communication via outbound calls and emails until the sale is finalized. You will gain an understanding of our carriers and products through our comprehensive training program, making you an expert in Personal Insurance in all 50 states + Washington DC. With competitive compensation, great benefits starting day one and our driven sales teams, we know that InsuraMatch can help you accomplish your quest for a fulfilling career. As part of the hiring process, this position requires the completion of an online pre-employment assessment. Further information regarding the assessment including accommodation process, if needed, will be provided at such time as your candidacy is deemed appropriate for further consideration. Incumbents must obtain a Property and Casualty or Personal Lines Insurance producer license within first 4 weeks of employment date. (Incumbents will receive fully paid training and license sponsorship). This job works under direct supervision and does not manage others.
Candidates located within a commutable distance to: Knoxville, TN; Richardson, TX or Spokane, WA will work a hybrid work schedule.
The Schedule:
-Start Date: March 23rd, 2026
-Hybrid Work Arrangement: three days in office and two days remote
-Training: 9:00am-5:30pm EST - Monday- Friday for the first 4-6 weeks
-Post Training: 9:30am-6:00pm local time Monday-Friday plus 1 Saturday shift per month from 9:00am-5:30pm EST
Work Arrangement (Remote Schedule)
- Start Date: March 23rd, 2026
- Remote Work Arrangement
- Training: 9:00am - 5:30pm EST - Monday - Friday for the first 4 - 6 weeks
- Post Training: 12:30pm - 9:00pm EST - Monday - Friday plus 1 Saturday shift per month from 9:00am - 5:30pm EST.
**What Will You Do?**
+ Successfully complete a comprehensive 4 month paid training program in a classroom setting with ongoing support and resources, gaining knowledge of multiple personal lines insurance products across a diverse range of carriers.
+ Provide one-on-one insurance coverage guidance, connect current customers to additional products and services, and handle inbound and outbound calls in a call center environment.
+ Positively represent InsuraMatch, establish customer rapport, and ensure exceptional customer experiences, while efficiently multitasking across multiple systems to gather all necessary information for quoting, underwriting, and closing sales.
+ Communicate effectively & professionally with customers verbally and via email
+ Acquire comprehensive product, underwriting, and sales expertise to counsel and sell available insurance products, while consistently meeting quality, efficiency, underwriting and sales metrics.
+ Receive and implement constructive feedback in the form of professional coaching.
+ Handles objections professionally while clearly articulating relevant product features, benefits, and value to the consumer.
+ This role is not responsible for cold calls or lead generation.
+ Successfully obtain and maintain Property & Casualty or Personal Lines license in resident state as well as all required non-resident licenses in each state that business is conducted within six months of date of hire.
+ Maintain continuing education requirements for the Property and Casualty or Personal Lines license obtained.
+ Perform other duties as assigned.
**What Will Our Ideal Candidate Have?**
+ A Bachelor's degree from an accredited four-year college or university is a plus.
+ Prior call center and sales experience
+ Personal Insurance product knowledge
+ Strong verbal and written communication skills
+ Able to multi-task within a high volume sales center environment and make appropriate business decisions quickly.
+ Able to demonstrate a positive and professional demeanor.
+ Adaptable to change.
**What is a Must Have?**
+ High school diploma or GED.
+ Licensing Requirements:
+ InsuraMatch is committed to a positive customer experience that exceeds expectations and to meeting all compliance requirements. As a result, InsuraMatch requires that all InsuraMatch Insurance Advisor Trainees obtain and maintain an insurance license (either Property and Casualty or Personal Lines) in your resident state.
+ Each state will evaluate any/all criminal and financial background incidents to determine license eligibility.
+ Applicants with a felony conviction or pending/unresolved court cases may not qualify for licenses in all required states. It is incumbents' responsibility to provide any/all required court documents needed to obtain your license(s). Travelers does not pay for and/or reimburse the cost or time needed to obtain any documents necessary to complete licensing applications.
+ Failure to pass the licensing exam within two attempts as well as the inability to obtain any required licenses within six (6) months from date of hire may result in termination of employment.
**What Is in It for You?**
+ **Health Insurance** : Employees and their eligible family members - including spouses, domestic partners, and children - are eligible for coverage from the first day of employment.
+ **Retirement:** Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers.
+ **Paid Time Off:** Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays.
+ **Wellness Program:** The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs.
+ **Volunteer Encouragement:** We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice.
**Employment Practices**
Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences.
In accordance with local law, candidates seeking employment in Colorado are not required to disclose dates of attendance at or graduation from educational institutions.
If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email (*******************) so we may assist you.
Travelers reserves the right to fill this position at a level above or below the level included in this posting.
To learn more about our comprehensive benefit programs please visit ******************************************************** .
$41.2k-67.9k yearly 8d ago
Sales Client Representative (Remote)
Beacon National Agency
Work from home job in Concord, NH
Unlock Your Earning Potential: Sales Client Representative
Are you ready to redefine your career and take charge of your financial destiny? Beacon National Agency, a trailblazer in its field, invites highly motivated individuals to join our expanding national sales team. Consistently recognized on the Inc. 5000 for six consecutive years and highlighted in Forbes, we are a rapidly growing agency that champions a flexible, home-based work model. We're seeking driven, adaptable professionals eager to flourish in a dynamic, high-reward environment.
What We Provide
Unrestricted Earnings: Your compensation directly reflects your dedication and success, with no cap on your earning potential.
Flexible Remote Work: Design your own schedule and operate from any location, on your own terms.
Comprehensive Benefits Access: Gain access to life insurance and entry into our healthcare exchange, encompassing medical, dental, and vision coverage through exchange program.
Exclusive Travel Rewards: Top performers are celebrated with luxurious, all-expenses-paid excursions to world-class destinations.
Your Contribution
As a Sales Client Representative, you will engage with individuals nationwide who are actively seeking vital insurance and financial protection. Your role involves skillfully guiding them through a personalized consultation to pinpoint and provide the most suitable solutions for their unique needs.
Ideal Candidate Profile
We are looking for individuals who embody the following qualities:
Relationship-Driven: You possess a natural ability to build genuine connections and are sincerely committed to assisting others.
Self-Motivated Achiever: You thrive in an autonomous, remote work setting and are driven by internal goals.
Positive and Persistent: You maintain an optimistic outlook, remaining focused, upbeat, and consistently solution-oriented.
Previous sales experience is beneficial but not mandatory; our robust training and support system is designed to equip you for success from day one.
Core Responsibilities
Cultivate strong client relationships through insightful, solution-focused discussions.
Conduct all client interactions virtually via Zoom or phone, eliminating the need for in-person visits.
Formulate and propose customized insurance and financial products tailored to individual client requirements.
Deliver clear, compelling presentations of policies, with immediate approval options often available.
Manage the entire sales cycle, from initial inquiry to successful close, with rapid commission disbursements typically within 72 hours.
Ready to Build Your Legacy?
If you are an ambitious, coachable professional prepared to seize ownership of your career trajectory, we encourage you to connect with us. Apply today, and a team member from Beacon National Agency will reach out to qualified candidates to arrange an interview.
Please Note: This is a 1099 independent contractor opportunity. Compensation is entirely commission-based, offering unlimited earning potential.
$40k-63k yearly est. Auto-Apply 1d ago
Operations Manager (Fully Remote)
Vaco 3.2
Work from home job in Concord, NH
You will be responsible for day to day operations of the project which includes, but is not limited to, people leadership, new processes implementation, performance management, SLA development, training, critical issue resolution, ongoing workforce planning, business reviews and day-to-day vendor relationship management.
**Responsibilities**
+ **Workflow and process management** - Develop and consistently meet and report on SLAs. Create SOPs and documentation as needed and ensure they're updated regularly. Continually optimize workflows for both client and team members. Review team member data, develop QA frameworks and report on team performance and metrics via MBRs/QBRs. Develop and manage project trackers, timelines, and lead cross functional groups to deliver on project objectives.
+ **Process Improvement** - Review vendor data, identify workflow process improvement opportunities and drive improvement of vendor performance and SLA compliance.
+ **Project Management** - Manage cross-functional projects and teams by working with business stakeholders across the organization as well as manage multiple projects with competing priorities simultaneously. Develop/manage project trackers, timelines, and lead cross functional groups to deliver on project objectives. Synthesize feedback and communicate progress regularly to stakeholders
+ **Stakeholder management** - Work with a global team of stakeholders to ensure client needs are being met. Synthesize feedback and communicate progress regularly to stakeholders. Intake new workflow requests from stakeholders and collaborate to implement them.
+ **Team management** - Create a clear and organized structure for a global team. Hold regular 1:1s with team members. Develop and implement feedback channels for team members and conduct performance reviews and improvement plans. Ensure the team is adequately staffed at all times, conduct interviews, make hiring decisions and work with recruiters to manage the hiring process. Develop, execute and oversee training programs. Identify, document and mitigate HR issues. Review timesheets and expense reports.
**Requirements**
+ BA/BS degree
+ 3+ years of people and program management experience with a track record of increasing responsibility
+ Exceptional leadership, management, communication and collaboration skills
+ Experience in vendor management processes including managing multiple vendors in multi-year contracts and execution of outsourcing projects
+ Excellent verbal & written communication skills; ability to effectively communicate with and influence multiple partners and stakeholders
+ Outstanding problem-solving, critical thinking and analytical skills and experience in applying project management techniques
+ Experience streamlining complex processes and implementing workflows designed to increase efficiency
+ Ability to work independently and drive projects to completion with minimal guidance
+ Very strong organizational skills with a high attention to detail
+ Demonstrated ability to create, analyze and report metrics, including knowledge of intermediate Excel/Google Sheets functions (e.g. vlookups, pivot tables)
+ Ability to deal with multiple conflicting priorities and stakeholder issues and driving towards pragmatic decisions/actions
+ Experience creating and presenting business reviews
+ Prior experience of having supporting Global clients in a fast changing product environment
**Preferred Qualifications**
+ Excellent problem-solving, critical thinking and analytical skills and experience in applying project management tools
+ Proven experience in risk and change management
+ Lean/Six Sigma Green/Black Belt with an experience of having a minimum of 2- 3 projects
+ Experience in managing Team Leads (or equivalent) and remote team members
+ Experience managing creative teams
+ Tech savvy and proficient with Google products
+ Experience in risk and change management
**Work Environment & Schedule**
+ 40 hours per week.
+ Remote work environment.
+ Must be available to work one of the two shifts below:
+ Thursday - Monday shift from 1pm to 10pm PST (with an hour break)
+ Saturday - Wednesday shift from 5am to 2pm PST (with an hour break)
Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual's skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs. With that said, as required by local law in geographies that require salary range disclosure, Vaco/Highspring notes the salary range for the role is noted in this job posting. The individual may also be eligible for discretionary bonuses, and can participate in medical, dental, and vision benefits as well as the company's 401(k) retirement plan.
Salary Range for this role:
$24-$26 USD
Vaco, LLC ("we," "our," or "Vaco") respects your privacy and is committed to providing a transparent notice of our Notice at Collection and Privacy Policy for California Residents. This Notice and Privacy Policy for California Residents applies solely to those who reside in the State of California ("consumers" or "you"). For additional details, click here (************************************ .
California residents may also access Vaco's HR Notice at Collection for California Applicants and Employees (***************************************************************************************************************** .
Vaco is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race (including but not limited to traits historically associated with race such as hair texture and hair style), color, sex (includes pregnancy or related conditions), religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by federal, state or local law.
$24-26 hourly 42d ago
NGGS Team Lead
Govcio
Work from home job in Concord, NH
GovCIO is currently hiring a Team Lead that will be apart of our EPA ESSET team, providing team leadership, application support activities, and service desk support for the EPA Next Generation Grant System (NGGS). This position will be within the United States and will be a full remote position.
**Responsibilities**
+ Master all aspects of User Roles and Use Cases for the EPA Next Generation Grant System. This includes KB articles, SOPs, and related training documentation.
+ Develop, prepare and present daily and weekly status reports to the customer on ticket counts, tickets resolved, performance metrics, and classifications and categories.
+ Develop strategies to tackle on-going issues and mitigate future issues.
+ Coordinate with Application Development team (ITED) and Infrastructure contractor (MAINES) on change planning, outage management, and incident and problem management.
+ Reports all activities and observations to the project manager and assists in finding resolutions to all outstanding issues
+ Monitor incoming calls and incident tickets and SRs for trends. Quantifies patterns and identifies potential for additional training or problem management activities based on data analysis.
+ Maintains accurate records of all service desk related activities ·
+ Coordinate with the customer and other support groups to manage outages and degradations and facilitate communications to staff and end-users
+ Oversees training and performance of NGGS Application Support / service desk staff
+ Provides coaching to service desk agents to address performance issues and create clear, attainable goals
+ Collaborate with Tier three support groups to establish relationships, prepare for changes and updates to the environment, and gather support documents
+ Open and actively manage ServiceNow helpdesk tickets
+ Escalate high priority issues reported using established guidelines & policies for ESSET and NGGS workstreams
+ Investigate issues and test reported issues to assist in root cause analysis, diagnosis, and remediation activities. Provide written status and analysis to date in a clear, concise manner.
+ Leveraging your mastery of User Roles and Use Cases, as well as current and approved SOPs and KB articles, coordinate directly with users to troubleshoot issues and/or collect information to assist the testing and development teams through resolution
+ Flow down expectations to Application Support staff:
+ Effectively communicates step-by-step solutions to end-users
+ Actively manage NGGS tickets and end user request inbox
+ With direction and prioritization from the Tier 3 NGGS lead, manage ticket queue for all reported issues
+ Quickly understand the client's business issues and data challenges
+ Support the creation and maintenance of Standard Operating Procedures and other knowledge management materials
+ Run daily checks and test applications on NGGS and related systems per the SOPs.
+ Create and manage ServiceNow reports used to track and report NGGS activities and trends to upper management
+ Communicate both written and orally with the project team and the client about technical and end user issues
+ Support testing activities as needed (UAT, DR exercises, etc.)
+ Support meetings with Customer and Business POCs
**Secondary Responsibilities**
+ Support the creation and maintenance of training materials (User Guides, Adobe Captivate videos, Job Aids, etc.)
+ Identify opportunities, task, and oversee the following for high quality deliverables: KB updates, call fielding, or other Tier 2 activities adjacent to the NGGS application.
+ Support requirements development and management
+ Assist in capturing and defining new requirements and updating existing requirements
+ As directed, coordinate with the development team on how best to implement enhancement requests or requests for new functionality
+ As directed, support communication with the business concerning the modification of or addition to requirements
+ Analyze and document business processes
+ Work with technical team on custom application development
**Qualifications**
Bachelor's with 12+ years (or commensurate experience)
Required Skills and Experience
+ 7+ years of application operations support
+ 5+ years experience leading teams of at least 5 people
+ 3+ years' experience Help Desk Support. This experience can be substituted with comparable application operations support noted below.
+ Experience with ServiceNow, Jira, or a Salesforce CRM platform used for End User Ticket management.
+ Proficient in Microsoft Office Suite and SharePoint
+ Ability to work independently and as a team leader in a hybrid-remote work environment
+ Experience documenting customer issues and requests
+ Excellent verbal and written communication skills, including proper phone/email etiquette
+ Follow processes to resolve incidents and problems in a timely, high-quality manner.
Clearance Required:Must be able to acquire an EPA Public Trust
Preferred Skills and Experience
+ Pattern recognition in support of Incident and Problem Management
+ Big picture thinking to field, trace, and resolve incidents and problems
+ Possess a growth-oriented mindset to identify friction points and propose solutions to common end-user challenges.
**Company Overview**
GovCIO is a team of transformers--people who are passionate about transforming government IT. Every day, we make a positive impact by delivering innovative IT services and solutions that improve how government agencies operate and serve our citizens.
But we can't do it alone. We need great people to help us do great things - for our customers, our culture, and our ability to attract other great people. We are changing the face of government IT and building a workforce that fuels this mission. Are you ready to be a transformer?
**What You Can Expect**
**Interview & Hiring Process**
If you are selected to move forward through the process, here's what you can expect:
+ During the Interview Process
+ Virtual video interview conducted via video with the hiring manager and/or team
+ Camera must be on
+ A valid photo ID must be presented during each interview
+ During the Hiring Process
+ Enhanced Biometrics ID verification screening
+ Background check, to include:
+ Criminal history (past 7 years)
+ Verification of your highest level of education
+ Verification of your employment history (past 7 years), based on information provided in your application
**Employee Perks**
At GovCIO, we consistently hear that meaningful work and a collaborative team environment are two of the top reasons our employees enjoy working here. In addition, our employees have access to a range of perks and benefits to support their personal and professional well-being, beyond the standard company offered health benefits, including:
+ Employee Assistance Program (EAP)
+ Corporate Discounts
+ Learning & Development platform, to include certification preparation content
+ Training, Education and Certification Assistance*
+ Referral Bonus Program
+ Internal Mobility Program
+ Pet Insurance
+ Flexible Work Environment
*Available to full-time employees
Our employees' unique talents and contributions are the driving force behind our success in supporting our customers, which ultimately fuels the success of our company. Join us and be a part of a culture that invests in its people and prioritizes continuous enhancement of the employee experience.
**We are an Equal Opportunity Employer.** All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, or status as a protected veteran. EOE, including disability/vets.
**Posted Pay Range**
The posted pay range, if referenced, reflects the range expected for this position at the commencement of employment, however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, education, experience, and internal equity. The total compensation package for this position may also include other compensation elements, to be discussed during the hiring process. If hired, employee will be in an "at-will position" and the GovCIO reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, GovCIO or individual department/team performance, and market factors.
**Posted Salary Range**
USD $115,000.00 - USD $160,000.00 /Yr.
Submit a referral to this job (*******************************************************************************************************************
**Location** _US-Remote_
**ID** _2026-7358_
**Category** _Project/Program Management_
**Position Type** _Full-Time_
$115k-160k yearly 16d ago
Field Service Specialist II
Copeland 3.9
Work from home job in Concord, NH
**About Us** We are a global climate technologies company engineered for sustainability. We create sustainable and efficient residential, commercial and industrial spaces through HVACR technologies. We protect temperature-sensitive goods throughout the cold chain. And we bring comfort to people globally. Best-in-class engineering, design and manufacturing combined with category-leading brands in compression, controls, software and monitoring solutions result in next-generation climate technology that is built for the needs of the world ahead.
Whether you are a professional looking for a career change, an undergraduate student exploring your first opportunity, or recent graduate with an advanced degree, we have opportunities that will allow you to innovate, be challenged and make an impact. Join our team and start your journey today!
**Job Description**
The Field Service Specialist II is an experienced field professional responsible for the commissioning, troubleshooting, and optimization of Copeland control systems and refrigeration equipment. This role demands a deep understanding of refrigeration system operation, control strategies, and integration with HVAC and building management systems. Field work will be required with extensive overnight travel. The Field Services Specialist II is required to establish, promote and maintain excellent rapport and communications with all customers, co-workers, sales representatives, and others as appropriate.
**AS A FIELD SERVICE SPECIALIST II, YOU WILL:**
+ Commission and verify control systems for refrigeration and HVAC applications (E2, E3, Site Supervisors, etc).
+ Troubleshoot system issues both on-site and remotely, ensuring optimal performance.
+ Develop and modify controller programs from I/O legends or existing sequences.
+ Execute new store commissioning and remodel commissioning projects, ensuring all documentation is completed accurately.
+ Provide site-level customer support and training for contractors and end users.
+ Review and interpret store prints, electrical schematics, and project specifications.
+ Coordinate with Project Managers, Engineers, and Technical Support on project execution.
+ Maintain strong working knowledge of third-party control systems and network integrations.
+ Ensure all work meets safety and compliance standards.
**REQUIRED EDUCATION, EXPERIENCE, & SKILLS:**
+ 3-5+ years of hands-on field experience in refrigeration, controls, or commissioning.
+ Advanced understanding of refrigeration cycle operation (compressors, valves, racks, cases).
+ Knowledge of building automation systems and HVAC control logic.
+ CO₂ trans-critical or cascade system experience highly preferred.
+ Proficiency with Modbus, BACnet, and other communication protocols preferred.
+ Computer skills including Microsoft Office products, databases, Internet software, E-mail, Windows, etc.
+ Proven ability to work independently and manage multiple site assignments.
+ Ability to travel up to 85-90%.
+ Legal work authorization in the United States - Sponsorship will not be provided for this role
**Remote Work Arrangement: **
This role is fully remote. As a remote colleague, you may be required to travel to a Copeland site regularly to collaborate with your team or customers as needed. Copeland is committed to fostering a productive and connected culture, so you will have the opportunity to work with your team and leader to understand your team operating principles to collaborate effectively **.**
Our compensation philosophy is simple: we pay a competitive base salary, within the local market in which we operate, and reward performance during our annual merit review process. In accordance with Colorado EPEWA, the salary/pay range for this role is $80,000-$104,000 annually, commensurate with the skills, talent, capabilities, and experience each candidate brings to a role.
**Working Conditions: **
While performing the duties of this job, the employee is frequently exposed to moving mechanical parts, outside weather conditions, extreme cold, extreme heat, and risk of electrical shock. The employee is occasionally exposed to wet and/or humid conditions, high precarious places, fumes or airborne particles, and vibration.
\#LI-KP1 #LI-Remote
**Our Commitment to Our People**
Across the globe, we are united by a singular Purpose: Sustainability is no small ambition. That's why everything we do is geared toward a sustainable future-for our generation and all those to come. Through groundbreaking innovations, HVACR technology and cold chain solutions, we are reducing carbon emissions and improving energy efficiency in spaces of all sizes, from residential to commercial to industrial.
Our employees are our greatest strength. We believe that our culture of passion, openness, and collaboration empowers us to work toward the same goal - to make the world a better place. We invest in the end-to-end development of our people, beginning at onboarding and through senior leadership, so they can thrive personally and professionally.
Flexible and competitive benefits plans offer the right options to meet your individual/family needs: medical insurance plans, dental and vision coverage, 401(k) and more. We provide employees with flexible time off plans, including paid parental leave, vacation and holiday leave.
Together, we have the opportunity - and the power - to continue to revolutionize the technology behind air conditioning, heating and refrigeration, and cultivate a better future. Learn more about us and how you can join our team!
**Our Commitment to Inclusion & Belonging**
At Copeland, we cultivate a strong sense of inclusion and belonging where individuals of all backgrounds, and with diverse perspectives, are embraced and treated fairly to enable a stronger workforce. Our employee resource groups play an important role in culture and community building at Copeland.
**Work Authorization**
Copeland will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1 with OPT or CPT, H-1, H-2, L-1, B, J or TN, or who need sponsorship for work authorization now or in the future, are not eligible for hire.
**Equal Opportunity Employer**
Copeland is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment.
If you have a disability and are having difficulty accessing or using this website to apply for a position, please contact: *****************************
With $5B of global revenue, Copeland is a leading provider of compression products, electronics, software, and solutions across many applications within Heating, Ventilation, Air Conditioning, and Refrigeration (HVACR), where macro and regulatory trends towards environmental sustainability, leads to changes in HVACR technology. Other products include other heating applications, food service and retail, transportation, and healthcare/life sciences. This new business also has a solution portfolio that manages, monitors, and controls refrigeration units in the commercial setting, as well as software solutions that measure and monitor temperature conditions of refrigerated goods in transit, where there is a greater emphasis on energy management/sustainability solutions globally.
$25k-34k yearly est. 60d+ ago
Flex Sales Fair Consultant - Work from Home
Scholastic 4.6
Work from home job in Concord, NH
Scholastic Book Fairs are wondrous in-person experiences that empower kids to discover books for themselves. Taking place in schools and rooted in Scholastic's greater mission to use the power of books for the betterment of all kids, Fairs bring entire communities together.
At Scholastic Book Fairs, we bring "the best school day of the year" in 110,000 unique pop-up shops annually. Irresistibly defying expectations of how one must act in a library, Fairs raise over 200 million dollars in funds and resources for schools that host Fairs. And we're just getting started...
We're here to deliver an experience that inspires kids toward greatness. In everything we do, we are committed to ensuring every kid, parent, caregiver, teen/tween, book fair organizer, and Employee feels seen, respected, and welcome as part of the Scholastic Book Fairs family.
We are currently in search of Fair Consultants to help grow the Book Fair business. These full-time positions offer medical, dental and vision benefits, a Paid Time Off program that includes vacation, personal, and sick time, a generous 50% off discount on Scholastic merchandise, 401k with a company match, and summers off.
In additions to the base rate, Scholastic offers a Sales Compensation program which includes the opportunity to earn seasonal and annual incentives.
Base Hourly Range:
$22.00 to $26.00
Qualified candidate will be able to achieve budgeted Fair Counts, net revenue and overall sales program goals in assigned territory through effective execution of the sales and servicing methods of the company. They will support our mission to encourage reading and promote lifelong learning and demonstrate our values of caring and respect for all people.
Summary: Flex Fair Consultant is responsible for maximizing Book Fair penetration by effectively prospecting new schools and by building strong customer relationships to maintain Fair rebooking rates. Sharp planning skills will minimize cancellations and optimize event schedules, ensuring smooth operations and maximized profits. Ultimately, you'll be a passionate advocate for reading, igniting a love for books within every school you serve. This role does not have an assigned area but will support the territory pod as a whole until an opening becomes available.
JOB RESPONSIBILITIES
Revenue Growth:
+ Develop and execute strategic sales plans to achieve revenue targets and maximize sales opportunities within the assigned territory.
+ Identify new business opportunities and cultivate relationships with prospective customers to expand market presence and drive sales growth.
Customer Account Maintenance and Growth:
+ Build and maintain strong relationships with existing customers to understand their needs, preferences, and challenges.
+ Proactively engage with customers to identify upsell and cross-sell opportunities and drive incremental revenue from existing accounts.
Relationship Building:
+ Establish and nurture relationships with key stakeholders, decision-makers, and influencers within customer organizations.
+ Act as a trusted advisor to customers, providing expert guidance, product recommendations, and solutions to meet their business objectives.
Territory Management:
+ Effectively manage territory activities, including prospecting, lead generation, pipeline management, and sales forecasting.
+ Utilize CRM systems and sales tools to track customer interactions, manage sales pipelines, and optimize territory performance.
Market Intelligence:
+ Stay informed about industry trends, market dynamics, competitor activities, and customer needs to identify opportunities and mitigate risks.
+ Gather and analyze customer feedback and market data to inform sales strategies and product development initiatives.
**Qualifications**
Knowledge, Skills, and Abilities:
Sales Acumen:
+ Understanding of sales techniques, negotiation skills, and closing strategies.
+ Knowledge of industry trends, market dynamics, and competitive landscape.
Customer Relationship Management:
+ Ability to build and maintain strong relationships with customers.
+ Skill in identifying customer needs and presenting solutions effectively.
Communication Skills:
+ Excellent verbal and written communication skills including presentation and telephone skills with an aptitude for customer relationship building.
+ Ability to convey complex information in a clear and concise manner.
Time Management and Organization:
+ Strong time management skills and ability to prioritize tasks effectively.
+ Capacity to manage multiple priorities and meet deadlines in a fast-paced environment.
+ Ability to execute a vision, manage multiple priorities, and achieve results.
Additional Skills
+ Proficiency with MS Office software, SalesForce/CRM technology and telecommuting software such as Zoom, WebEx, Microsoft Teams or Google Meet.
+ Outstanding interpersonal skills with peers, superiors (cross functional and throughout the organization) and customers.
+ Ensure adherence to all local, state, and federal laws, including but not limited to OSHA, DOT, and EEOC.
Experience:
+ Minimum of two (2) years of proven successful sales experience in telephone sales, personal selling, and customer service.
+ Proven track record of success in sales, with a focus on revenue growth and customer relationship management.
Education:
+ Bachelor's degree or equivalent relevant experience in Business Administration, Management, Marketing, or related field.
**Time Type:**
Full time
**Job Type:**
Regular Seasonal
**Job Family Group:**
Sales
**Location Region/State:**
Florida
**EEO Statement:**
Scholastic is an Equal Opportunity Employer. Our policy is clear: there shall be no discrimination on the basis of race, religion, color, sex, pregnancy, national origin, marital status, sexual orientation, gender identity or expression, age, non-disqualifying physical or mental disability, or status as a disabled veteran or Vietnam veteran. Those factors shall not influence the determination of qualifications for a job or other opportunity within the company. Further, all personnel actions (such as compensation, tuition aid, benefits, transfers, promotions, and dismissals, company-sponsored training, social and recreational programs) shall be administered without discrimination.
EEO is the Law Poster (**********************************************************************************************
EEO Scholastic Policy Statement
Pay Transparency Provision (*********************************************************************************
Scholastic Corporation (NASDAQ: SCHL) is the world's largest publisher and distributor of children's books, a leading provider of core literacy curriculum and professional services, and a producer of educational and entertaining children's media. The Company creates quality books and ebooks, print and technology-based learning programs for pre-K to grade 12, classroom magazines and other products and services that support children's learning both in school and at home. With operations in 14 international offices and exports to 165 countries, Scholastic makes quality, affordable books available to all children around the world through school-based book clubs and book fairs, classroom collections, school and public libraries, retail and online. True to its mission of 97 years to encourage the personal and intellectual growth of all children beginning with literacy, the Company has earned a reputation as a trusted partner to educators and families. Learn more at: ******************
We're always looking for talented people to join Scholastic in instilling a love of reading and lifelong learning in children. At Scholastic, our benefit plans have been designed to be in line with market conditions and employee needs. Our plans provide flexibility and allow individuals a broad range of choices that can be tailored to meet each employee's needs. Scholastic is an Equal Opportunity Employer.
$22-26 hourly 51d ago
Head of Sales Enablement
Wondr Health
Work from home job in Concord, NH
**JOB** **DESCRIPTION** **DEPARTMENT** **:** **Sales** ** **:** **Head** **of Sales Enablement** **REPORTS TO** **:** **Chief Sales Officer** **SUPERVISES:** **Yes** **JOB CLASS** **:** **Full** **-Time, Exempt** Wondr HealthTM is a digital behavioral change program focused on weight management, that helps participants improve their physical and mental wellbeing through simple, interactive, and clinically proven skills and tools. By treating the root cause of obesity through behavioral science, Wondr reduces risk factors to prevent chronic diseases like diabetes and hypertension, helps enhance employee productivity and engagement, decreases claims costs, and improves overall physical and mental wellbeing.
A master class of sorts, Wondr Health's team of renowned doctors and scientists teaches practical, data-backed skills that empower participants to stress less, sleep better, and feel better. The highly personalized program has helped hundreds of thousands of people by flipping diet culture upside down and teaching employees the science of eating the foods they love so they can still lose weight. Through the app, online community, certified coaches, and series of weekly videos that offer a new perspective on better health, participants enter a world where weight loss is a science, small steps lead to big changes, perspectives are flipped, possibilities are infinite, and good habits last. Learn more at ******************* .
**PURPOSE** :
The Head of Sales Enablement is responsible for designing and executing a world-class enablement strategy that empowers Wondr Health's sales organization and distribution channels to sell effectively, consistently, and at scale. This leader will own the enablement roadmap, tools, training, and content that drive productivity, shorten sales cycles, and improve win rates across all segments-Employer, Health Plans, PBMs, TPAs, brokers, and strategic partners.
**ESSENTIAL FUNCTIONS** **:**
+ **KNOWLEDGE, SKILLS AND ABILITIES:**
**What You'll Own**
**1)** **Enablement Strategy & Governance**
+ Develop and maintain a comprehensive enablement framework aligned to corporate growth objectives and revenue targets.
+ Define KPIs for enablement impact (e.g., ramp time, certification rates, quota attainment) and report progress to executive leadership.
+ Establish governance for messaging, collateral, and competitive positioning across all channels.
**2)** **Onboarding & Continuous Learning**
+ Build a structured onboarding program for new hires (Sales, SDRs, Channel Directors) that accelerates time-to-productivity.
+ Launch ongoing learning paths, certifications, and role-based training for sellers and partner teams.
+ Partner with Marketing and Product to ensure timely updates on new offerings, GLP-1 positioning, and competitive intelligence.
**3)** **Sales Tools & Technology**
+ Own the enablement tech stack (e.g., LMS, content management, sales readiness platforms) and ensure seamless integration with CRM (Salesforce).
+ Drive adoption of tools and processes that improve seller efficiency and forecasting accuracy.
+ Implement playbooks, ROI calculators, and proposal templates for consistent execution.
**4)** **Content & Collateral Development**
+ Create and curate high-impact sales assets: presentations, case studies, objection handling guides, and industry-specific messaging.
+ Collaborate with Marketing to deliver tailored campaigns and outreach kits for different buyer personas (CFO, CHRO, Benefits Leader).
+ Ensure all materials reflect Wondr Health's brand voice and value proposition.
**5)** **Partner & Channel Enablement**
+ Design enablement programs for distribution partners, including certification, co-selling playbooks, and joint demand-generation resources.
+ Deliver partner training sessions and maintain a resource hub for easy access to tools and collateral.
+ Monitor partner engagement and readiness metrics to optimize channel performance.
**6)** **Performance Measurement & Optimization**
+ Track enablement impact on pipeline velocity, conversion rates, and revenue contribution.
+ Conduct regular gap analyses and adjust programs based on seller feedback and market dynamics.
+ Publish quarterly enablement scorecards and insights for leadership.
**Success Metrics**
+ Ramp Time: Reduction in time-to-first deal for new hires.
+ Certification Rates: % of sellers and partners completing enablement programs.
+ Quota Attainment: Improvement in attainment across roles and segments.
+ Content Utilization: Engagement with enablement assets and tools.
+ Partner Readiness: Certification and activation metrics for channel partners.
**Team & Structure**
+ This role is initially designed as an individual contributor with a focus on building out a full team. Close collaboration with Sales Operations, Marketing, Product, and Channel leadership.
**30/60/90-Day Expectations**
+ 30 Days: Audit current enablement assets, tools, and processes; define quick wins and roadmap.
+ 60 Days: Launch updated onboarding program and first wave of role-based training; implement enablement KPIs.
+ 90 Days: Deliver partner enablement framework; publish first enablement impact report; establish quarterly cadence for content refresh.
**Compensation & Benefits**
+ Competitive base salary with performance-based incentives. Full benefits package; eligibility for executive bonus programs.
**QUALIFICATIONS** **:**
**Education**
+ Bachelor's degree required; advanced degree or enablement certifications a plus.
**Experience:**
+ 10+ years in sales enablement, revenue operations, or related roles; healthcare or benefits ecosystem experience preferred.
+ Proven success building enablement programs for multi-channel sales organizations.
+ Expertise in sales methodologies (e.g., Challenger, MEDDICC) and enablement platforms.
+ Strong analytical skills with ability to link enablement initiatives to revenue outcomes.
+ Exceptional communication and facilitation skills; comfortable presenting to executive audiences.
**GENERAL WORKING CONDITIONS:**
General office working conditions can be remote work from home or in the office. Each department head determines if position is work from home or hybrid meaning works from home and in the office as needed. Work schedules vary. When working in the office pod workstation area has little or no privacy. Involves extended periods of sitting at a workstation performing computer duties. Constant flow of interruptions by personnel, visitors to the area and telephone calls. Private workstations are available as needed. Certain positions are assigned an office.
**DISCLAIMER**
This description is intended to be sufficient merely to identify the classification and be illustrative of the duties that may be assigned. It should not be interpreted to describe all the duties an employee assigned to this classification may be required to perform.
Wondr Health is an equal opportunity employer and values diversity. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status. All employment is decided based on qualifications, merit, and business need.
This description is intended to be sufficient merely to identify the classification and be illustrative of the duties that may be assigned. It should not be interpreted to describe all of the duties an employee assigned to this classification may be required to perform.
$127k-196k yearly est. 19d ago
Hybrid-Telehealth BCBA - Fee For Service
Northeast Family Services
Work from home job in Concord, NH
Job Description
$500 SIGN-ON BONUS after 6 months!!
Northeast Family Services is hiring Full-Time and Fee-for-Service Board Certified Behavior Analysts!
FEE-FOR-SERVICE BCBA HYBRID POSITION - Make your own schedule! Hybrid remote and in person position!
Are you looking for a rewarding career helping children, adults and families thrive? If you're a dedicated behavioral health professional seeking a new role, we are looking for you! Don't miss this opportunity to join a rapidly growing and well-regarded organization.
The BCBA will be responsible for the completion of behavioral assessments, development of treatment plans, provision of family consultations and trainings, supervision of behavior technicians, and direct treatment with a focus on skill acquisition and maladaptive behavior reduction. The BCBA is responsible for completing all required documentation pursuant to ongoing treatment, including, but not limited to the development of instructional programs; data collection, graphing and analysis; writing of progress reports; and development of behavior support plans.
A true FLEXIBLE SCHEDULE! Mornings, afternoons, evenings, and weekends available. Part-Time schedule on YOUR TIME!
Hybrid Position! Telehealth cases and in person cases available!
Qualifications:
Master's degree or PhD, with completion of BACB-approved behavior analytic coursework
Current BCBA certification, and in good standing with the BACB
Minimum of two years of related clinical experience working with children, adolescents, and young adults with Autism, Developmental Disabilities, and/or behavior challenges.
Valid driver's license with reliable and consistent access to a vehicle
Availability to work morning, after school, and evening hours
Strong interpersonal and collaborative skills
Experience in applied settings, developing and implementing behavioral interventions preferred
Effective written and verbal communication skills
A compassionate approach to care
Experience administering functional behavior assessments and behavior skills assessments
Proficient with word processing and graphing software
Current with best practices and developments within the field of ABA
Additional ABA Benefits:
Northeast Family Services is an ACE provider, offering at least two CEU events per month
Monthly Journal Club - we read a recently published article and discuss it as a group
Monthly Ethics Workshop - we discuss a clinically challenging case through the lens of the Code of Ethics for Behavior Analysts
Quarterly Expert Speaker Series - we seek presenters within and outside of the ABA department who have special interests and skills to offer training on a rotation of relevant topics
Staff who participate in all offered CEU events meet the BACB's CEU requirement for BCBA recertification at NO COST
Northeast Family Services is dedicated to the provision of quality care - caseload sizes are determined by client need, not quota!
Hands on training period, with ongoing support from ABA Clinical Leadership Team
Access to individualized supervision, focused on achievement of professional goals and skill advancement
An accessible leadership team that works to support YOU
Truly flexible schedule, with autonomy over scheduling decisions
Telehealth opportunities
Compensation:
Fee-for-Service: $60 to $75 per hour