What does a glass technician do?
A glass technician is employed by car dealerships or auto glass replacement companies to help replace cracked or damaged car windscreens and windows. They also treat glass to ensure it withstands heat, sunlight, rain, and snow. They may be required to install glass windows and to identify any issue that may affect glass installation. Generally, they are responsible for selecting appropriate tools and equipment for the job that needs to be done.
Glass technician responsibilities
Here are examples of responsibilities from real glass technician resumes:
- Install windshields, back glasses, side glass, and door glass in any model vehicle.
- Install glass using ladders and tools.
- Comply with OSHA laws and regulations.
- Install frames and glass; as well as caulking.
- Seal joints using clips, points, moldings, weather seals.
- Mix paints perfect and also done gel coats and gorilla hull.
- Remove all moldings, clips, windshield wipers, screws and bolts prior to beginning installation.
- Research material safety data sheets for possible work relate chemical hazards in compliance to federal and state OSHA rules and regulations.
- Obtain windshields or windows for specific automobile makes and models from stock, and examine them for defects prior to installation.
- Compose written reports of data collect from patient evaluation and present to department chief for thorough analysis of patient diagnosis.
- Install auto glass safe with Safelite design tools and products.
Glass technician skills and personality traits
We calculated that 27% of Glass Technicians are proficient in Ladders, Customer Service, and Glass Products. They’re also known for soft skills such as Time-management skills, Customer-service skills, and Detail oriented.
We break down the percentage of Glass Technicians that have these skills listed on their resume here:
- Ladders, 27%
Installed glass using ladders and tools.
- Customer Service, 13%
Exhibit professional customer service- Replace all auto glass within time restrictions- Repair chipped or cracked windshields- Vehicle maintenance and inspections
- Glass Products, 12%
Meet expectations of customers and handle precision tools to complete and install a glass product.
- Windshield Wipers, 10%
Remove moldings, clips, windshield wipers and cowl as needed for replacement work.
- Customer Satisfaction, 6%
Follow up to ensure customer Satisfaction and warranty satisfaction.
- Customer Vehicles, 5%
Remove, install, and repair all types of auto glass in customer vehicles using specialized tools.
"ladders," "customer service," and "glass products" are among the most common skills that glass technicians use at work. You can find even more glass technician responsibilities below, including:
Time-management skills. The most essential soft skill for a glass technician to carry out their responsibilities is time-management skills. This skill is important for the role because "automotive body and glass repairers must be timely in their repairs." Additionally, a glass technician resume shows how their duties depend on time-management skills: "performed preventative maintenance and repairs keep srt's on time maintained clean and safe working environment"
Customer-service skills. Another essential skill to perform glass technician duties is customer-service skills. Glass technicians responsibilities require that "automotive body and glass repairers discuss auto body and glass problems, along with options to fix them, with customers." Glass technicians also use customer-service skills in their role according to a real resume snippet: "interacted and completed paperwork which include insurance claims (if necessary) with customers. "
Detail oriented. This is an important skill for glass technicians to perform their duties. For an example of how glass technician responsibilities depend on this skill, consider that "automotive body and glass repairers must pay close attention to detail." This excerpt from a resume also shows how vital it is to everyday roles and responsibilities of a glass technician: "express high detail customer service. ".
Dexterity. A big part of what glass technicians do relies on "dexterity." You can see how essential it is to glass technician responsibilities because "automotive body repairers’ tasks, such as removing door panels, hammering out dents, and using hand tools to install parts, require a steady hand and good hand–eye coordination." Here's an example of how this skill is used from a resume that represents typical glass technician tasks: "glass production inspect glass, fork lift certified, unload/pack/load glass, assembly line, clean, work on machines"
Mechanical skills. Another common skill required for glass technician responsibilities is "mechanical skills." This skill comes up in the duties of glass technicians all the time, as "automotive body repairers must know which diagnostic, hydraulic, pneumatic, and other power equipment and tools are appropriate for certain procedures and repairs." An excerpt from a real glass technician resume shows how this skill is central to what a glass technician does: "conducted both mechanical and electrical troubleshooting . "
Physical strength. Lastly, "physical strength" is an important element of what a glass technician does. Glass technician responsibilities require this skill because "automotive body and glass repairers must sometimes lift heavy parts, such as door panels and windshields." This resume example highlights how glass technician duties rely on this skill: "certified cpr and first aid document or otherwise report observations of patient behavior, complaints or physical symptoms to nurses. "
The three companies that hire the most glass technicians are:
- Safelite AutoGlass116 glass technicians jobs
- Portland Glass
21 glass technicians jobs
- Tesla17 glass technicians jobs
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Compare different glass technicians
Glass technician vs. Windshield installer
Glass installers position glass windows, skylights, and various fixtures in stores, commercial buildings, homes, and vehicles. Part of their work is to follow blueprints and glassware to specified sizes and shapes. They may spread sealing compound around edges of any opening before inserting glass using an air gun or knife. They remove the old and broken glass before installing new panes. Installers fit glasses into frames, install sashes and moldings, and weather-proof panes using sealants. They must be good with communication skills and courteous to form a positive customer experience.
There are some key differences in the responsibilities of each position. For example, glass technician responsibilities require skills like "working independently," "ladders," "scaffolding," and "strong work ethic." Meanwhile a typical windshield installer has skills in areas such as "door glass," "glass replacement," "fix issues," and "manual labor." This difference in skills reveals the differences in what each career does.
On average, windshield installers reach similar levels of education than glass technicians. Windshield installers are 4.0% more likely to earn a Master's Degree and 0.1% less likely to graduate with a Doctoral Degree.Glass technician vs. Window tinter
While some skills are similar in these professions, other skills aren't so similar. For example, resumes show us that glass technician responsibilities requires skills like "working independently," "ladders," "scaffolding," and "strong work ethic." But a window tinter might use other skills in their typical duties, such as, "commercial buildings," "visual inspections," "service drive," and "diagnostic tests."
In general, window tinters achieve similar levels of education than glass technicians. They're 0.6% less likely to obtain a Master's Degree while being 0.1% less likely to earn a Doctoral Degree.Glass technician vs. Automotive glass installer
Some important key differences between the two careers include a few of the skills necessary to fulfill the responsibilities of each. Some examples from glass technician resumes include skills like "working independently," "ladders," "scaffolding," and "strong work ethic," whereas an automotive glass installer is more likely to list skills in "hand tools," "window glass," "scheduling appointments," and "caulking. "
When it comes to education, automotive glass installers tend to earn similar degree levels compared to glass technicians. In fact, they're 0.6% less likely to earn a Master's Degree, and 0.1% less likely to graduate with a Doctoral Degree.Glass technician vs. Glass installer
Even though a few skill sets overlap between glass technicians and glass installers, there are some differences that are important to note. For one, a glass technician might have more use for skills like "working independently," "customer satisfaction," "safety regulations," and "cut resistant gloves." Meanwhile, some responsibilities of glass installers require skills like "roofing," "osha," "dexterity," and "display cases. "
The technology industry tends to pay the highest salaries for glass installers, with average annual pay of $41,868. Comparatively, the highest glass technician annual salary comes from the manufacturing industry.In general, glass installers hold similar degree levels compared to glass technicians. Glass installers are 0.6% more likely to earn their Master's Degree and 0.1% less likely to graduate with a Doctoral Degree.Types of glass technician
Updated January 8, 2025
