Glatfelter Insurance Group jobs in York, PA - 55 jobs

Job Description Who We Are For over 70 years, Glatfelter Insurance Group has believed in doing the right thing for our clients, agents, communities and associates. This founding principle has enabled Glatfelter to grow from the kitchen-table, one-man-operation as it began, to one of the largest managing general agencies in the U.S. with nearly 500 associates across the country, a distribution network of over 4,500 independent brokers and more than 30,000 clients. It is what drives us to innovate-the desire to deliver the best for our clients. Founded as The Glatfelter Agency, which is still in operation, the program basis of Glatfelter Insurance Group, Volunteer Firemen's Insurance Services (VFIS), was founded in 1969. Throughout the years, Glatfelter has expanded to include specialized program business inclusive of public entities, educational institutions, healthcare facilities, and religious organizations. Glatfelter provides their insureds with comprehensive insurance solutions including property, casualty, life insurance, and more. In 2018, Glatfelter joined American International Group (AIG) and is now part of the AIG family. About the Position Glatfelter Insurance Group is seeking an Accident and Sickness Claims Representative who will be responsible for handling emergency service organization claims and specialty benefits from first report to conclusion, with supervision and or direction from the A&S Claims Supervisor or A&S Associate Vice President. Other responsibilities include: Customer satisfaction; seeks to provide the best claim service available in the marketplace. Accomplishing claims service and company standards in areas assigned by management. Setting claim reserves and issuing payments in accordance with assigned financial authority. This position is required to be onsite at our Leader Heights, York, PA office. Key Responsibilities Handles and/or monitors registration and coverage verification of claims. Handles and /or directs the investigation, negotiation and disposition of assigned claims within authority limits. Demonstrates proficiency in developing targeted questions to obtain specific information during claim interviews. Independently gathers and verifies information and documentation necessary for claims evaluation. Settles claims promptly and equitably. Obtains releases as needed. (E) Authorizes and/or issues checks within the limits of financial authority. Maintain a diary system for assigned open claims to ensure necessary tasks are addressed in a timely manner. Identifies and reviews potentially serious cases and fraud indicators with A&S Claims Supervisor or A&S Claims Manager. Handles the assignment of independent vendors and assures efficient use of vendors. Interprets policy forms and provides opinion on coverage. Considers positions of all interested parties within intent of policy and program. Issues Reservations of Rights and/or denial letters after approval by A&S Claims Supervisor or A&S Manager. Informs claimant, insured or attorney of denials and justifies denial when applicable. Ensures prompt and proper disposition of claims. Represents GIG through continuous countrywide contact with insured, carriers, agents, claimants, attorneys, vendors, etc. Performs other duties as required by management. What We're Looking For Secondary school diploma or equivalent, college degree, and Associate in Claims designation preferred. Two (2) years experience handling A&S insurance claims, or appropriate transferable concurrent experience in a related field preferred. Moderate knowledge of legal process. Moderate ability to read and interpret insurance policies and make appropriate decisions grounded on those interpretations. Moderate knowledge of insurance coverage and procedures. Moderate knowledge of GIG products and services for emergency service organizations. Ability to communicate effectively, both verbally and in writing. Ability to utilize a PC and related departmental software. Must speak clearly and exhibit the ability to reason and impart information to others. Must be flexible, innovative, self-motivated and able to make sound decisions. Emotional stability and maturity are necessary to deal with the pressure of claims handling. Uses analytical ability and independent judgment within guidelines established by management. Objective in identifying claims elements and translating them to equitable settlements. Ability to compose letters explaining complex issues. Must be able to work independently and prioritize daily tasks in order to meet deadlines. Takes the initiative to continue professional development. Demonstrates teamwork and contributes to improvements and the overall success of the assigned team to achieve unit, department and company goals. Must have or obtain appropriate licenses within an aggressive period of time. Why Choose Glatfelter? Glatfelter is honored to have been named a Best Place to Work in PA since 2005. We are proud to offer a range of employee benefits and resources that help you protect what matters most - your health care, savings, financial protection and wellbeing. In addition to 17 paid holidays, (which includes a personal holiday and mental health and wellness day) we provide a variety of leaves for personal, health, family, and volunteer needs. We believe in fostering our associates' development and offer a range of learning opportunities for associates to hone their professional skills to position themselves for the next steps of their careers. We have a tuition reimbursement program for eligible associates to enhance their education, skills, and knowledge in areas that relate to their current position or future positions to which they may transfer or progress. Equal Opportunity Employer It has been and will continue to be the policy of Glatfelter Insurance Group to be an Equal Opportunity Employer. We provide equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories. At Glatfelter, we believe that diversity and inclusion are critical to our future and our mission - creating a foundation for a creative workplace that leads to innovation, growth, and profitability. Glatfelter is committed to working with and providing reasonable accommodations to job applicants and employees with physical or mental disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to complete any part of the application or hiring process, please contact Human Resources. Reasonable accommodations will be determined on a case-by-case basis. Job Grade: 7

**Company** HSB , United States In this position you will provide ASME and NBIC Code required inspections and oversite activities. You will operate with minimal supervision, exercising independent judgement in assuring Code and Regulatory compliance. Engage customers to introduce broad range of services HSB can provide, listen for opportunities, ask the right questions and direct customers to the right HSB resources for follow up. Work in other territories would also be expected in support of outages at neighboring nuclear plants. Education: + Required - High school diploma or equivalent + Desired - + Completion of accredited military training program on boilers, pressure vessels or nuclear reactors. + Associate or Bachelor of Science degree in Engineering, Mechanical discipline preferred. + Graduated from accredited technical school. + Power Engineering Certification + Completion of accredited apprenticeship program for boilermaker, pipefitter, or steamfitter + AWS CWI certification + API-510 or API0570 certification Experience: + Required - One year experience minimum, up to 4 years dependent on education level + Operation of high pressure boiler steam plant exceeding 50,000 lbs/hr. + Performance of repairs, alterations or maintenance of boilers or pressure vessels + NDE examiner (ASNT Level II or III) + Manufacturing, Inspection or maintenance of boilers or pressure vessels. + Desired - up to 4 year's experience in the above areas. Technical: + Working knowledge of ASME Code and NBIC. + Familiarization with Welding Processes and Non-Destructive Examination methods. + Hold National Board AI Commission preferably with N and I endorsements. Non-Technical: + Planning and organizational skills + Self-motivated with the ability to work without direct supervision and adaptability + Interpersonal skills + Customer service focus with ability to develop strong customer relationships + Communicates effectively (both verbally and written) + Problem solving skills + Computer technology skills including the Microsoft Office Suite Security Clearance: Must pass rigid background screen to obtain site access to a nuclear power facility. Physical Requirements: + The person in this position needs to routinely move about (including ascending/descending) a site facility, while performing visual inspections of boilers, pressure vessels, and piping systems. + May need to work in outside weather conditions that may be in frigid or hot temperatures. + May need to lift own body weight with associated safety equipment. + Must be able to remain in a stationary position 50% of the time. At Hartford Steam Boiler, a subsidiary of Munich Re, we see Diversity and Inclusion as a solution to the challenges and opportunities all around us. Our goal is to foster an inclusive culture and build a workforce that reflects the customers we serve and the communities in which we live and work. We strive to provide a workplace where all of our colleagues feel respected, valued and empowered to achieve their very best every day. We recruit and develop talent with a focus on providing our customers the most innovative products and services. We are an equal opportunity employer. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. The work environment characteristics, and any physical and mental requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.

Job Description Who We Are For over 70 years, Glatfelter Insurance Group has believed in doing the right thing for our clients, agents, communities and associates. This founding principle has enabled Glatfelter to grow from the kitchen-table, one-man-operation as it began, to one of the largest managing general agencies in the U.S. with nearly 500 associates across the country, a distribution network of over 4,500 independent brokers and more than 30,000 clients. It is what drives us to innovate-the desire to deliver the best for our clients. Founded as The Glatfelter Agency, which is still in operation, the program basis of Glatfelter Insurance Group, Volunteer Firemen's Insurance Services (VFIS), was founded in 1969. Throughout the years, Glatfelter has expanded to include specialized program business inclusive of public entities, educational institutions, healthcare facilities, and religious organizations. Glatfelter provides their insureds with comprehensive insurance solutions including property, casualty, life insurance, and more. In 2018, Glatfelter joined American International Group (AIG) and is now part of the AIG family. About the Position Glatfelter Insurance Group is seeking a Strategic Distribution Leader which is a pivotal role in driving business performance with key brokers and agents across the Glatfelter Programs landscape. They will engage with the highest impact producers to plan, develop, manage and track their portfolios. This role will be partnered with Underwriting, Claims, Operations etc., with the goal of driving profitable growth across the organization. Possible locations for this position could be Chicago, IL, New York, NY, Philadelphia, PA, York, PA, Boston, MA, Atlanta, GA, Dallas, TX, Houston, TX, Scottsdale, AZ or San Francisco, CA. Key Responsibilities Manage assigned agencies and distribution partners to achieve Glatfelter's financial goals. Develop clear, quantitative, and qualitative KPIs to measure success, promote profitable growth, and expand the desired mix of business. Work with the Glatfelter Underwriting Leaders to create and execute distribution plans and initiatives at both a national and local level. Ensure seamless connectivity between the teams. Partner with AIG counterparts to ensure visibility and integration of business plans. Analyze internal and external reports, data, and portfolio information to assess opportunities and measure success over time. Disseminate broker data to underwriting teams to help them understand the regional landscape and target specific offices and producers efficiently. Leverage data to drive growth of new and existing key brokers offices. Proactively identify opportunities to promote Glatfelter's programs and expand the desired mix of business with existing partners. Promote the use of Glatfelter Brokerage Services with smaller independent brokers who are looking for wholesale solutions for business that falls outside of Glatfelter Programs appetite. Plan and host engagement activities, including in-person visits and events, to deepen relationships and provide product education to key partners. What We're Looking For Bachelors Degree, MBA or equivalent preferred Minimum of 7 years in the Financial Services Industry, with at least 3 years in a Distribution, Sales or Relationship Management role. Relationship management skills, ability to liaise with counterparts at all levels across key partners from their leadership teams to their producing brokers and agents. Strategic thinker with a desire for execution and demonstrate willingness to take on challenges and lead through change. Data driven and able to interpret systems and tools to inform business decisions. Must be able to collect and consolidate data to manage performance and develop initiatives. Excellent communication, facilitation, and stakeholder management skills. Collaborative, diplomatic, and influential project management approach. Must be able to work well in a team as well as independently. Business acumen to address ambiguity, drive clarity. Work performed in an office environment including interaction with people and technology while sitting or standing for extended periods of time. The office environment may also include light to moderate noise caused by phones, printers, typing, talking etc. Visual ability to read from the computer screen and printed materials Willingness and ability to travel up to 40% of the working time. Why Choose Glatfelter? Glatfelter is honored to have been named a Best Place to Work in PA since 2005. We are proud to offer a range of employee benefits and resources that help you protect what matters most - your health care, savings, financial protection and wellbeing. In addition to 17 paid holidays, (which includes a personal holiday and mental health and wellness day) we provide a variety of leaves for personal, health, family, and volunteer needs. We believe in fostering our associates' development and offer a range of learning opportunities for associates to hone their professional skills to position themselves for the next steps of their careers. We have a tuition reimbursement program for eligible associates to enhance their education, skills, and knowledge in areas that relate to their current position or future positions to which they may transfer or progress. Equal Opportunity Employer It has been and will continue to be the policy of Glatfelter Insurance Group to be an Equal Opportunity Employer. We provide equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories. At Glatfelter, we believe that diversity and inclusion are critical to our future and our mission - creating a foundation for a creative workplace that leads to innovation, growth, and profitability. Glatfelter is committed to working with and providing reasonable accommodation to job applicants and employees with physical or mental disabilities. If you believe you need reasonable accommodation in order to search for a job opening or to complete any part of the application or hiring process, please contact Human Resources. Reasonable accommodation will be determined on a case-by-case basis. Job Grade: 12

Job Description Who We Are For over 70 years, Glatfelter Insurance Group has believed in doing the right thing for our clients, agents, communities and associates. This founding principle has enabled Glatfelter to grow from the kitchen-table, one-man-operation as it began, to one of the largest managing general agencies in the U.S. with nearly 500 associates across the country, a distribution network of over 4,500 independent brokers and more than 30,000 clients. It is what drives us to innovate-the desire to deliver the best for our clients. Founded as The Glatfelter Agency, which is still in operation, the program basis of Glatfelter Insurance Group, Volunteer Firemen's Insurance Services (VFIS), was founded in 1969. Throughout the years, Glatfelter has expanded to include specialized program business inclusive of public entities, educational institutions, healthcare facilities, and religious organizations. Glatfelter provides their insureds with comprehensive insurance solutions including property, casualty, life insurance, and more. In 2018, Glatfelter joined American International Group (AIG) and is now part of the AIG family. About the Position Glatfelter Insurance Group is seeking an experienced and results driven Account Executive professional for our employee benefits business in The Glatfelter Agency, a division of Glatfelter Insurance Group. The role is responsible for producing new accounts and servicing existing accounts. It will also maintain direct customer service for the agency at a level that exceeds client expectations. This position is required to be onsite at our Leader Heights, York, PA office. What We're Looking For Two (2) years sales experience preferred. College degree, preferable in a business field or five (5) years experience in an insurance field. Must possess Pennsylvania Life and Health license or obtain within three (3) months. Strong verbal and written skills, with an analytical mindset. Ability to plan, schedule and complete tasks and projects. Self-motivated with a strong discipline to consistently manage short term responsibilities to achieve long-term goals. Key Responsibilities Must be able to work effectively both as a team player and independently with minimal supervision. Produces and develops new business. Initiates prospective customer contacts. Manage customer relationships to ensure high retentions. In the course of business development and service, interacts with and obtains support from others. This includes both internal departments as well as external with our carrier & vendor partners. Maintains current knowledge of industry trends, insurance products, techniques, and sales aids. Completes agency education program as prescribed by management. Supervises and oversees coverage for clients according to agency plan; minimizes E&O problems, while maximizing the superiority of plan design. Works to build a network of contacts in the local community to help create future business opportunities. Participate in various community activities and networking opportunities. Why Choose Glatfelter? Glatfelter is honored to have been named a Best Place to Work in PA since 2005. We are proud to offer a range of employee benefits and resources that help you protect what matters most - your health care, savings, financial protection and wellbeing. In addition to 17 paid holidays, (which includes a personal holiday and mental health and wellness day) we provide a variety of leaves for personal, health, family, and volunteer needs. We believe in fostering our associates' development and offer a range of learning opportunities for associates to hone their professional skills to position themselves for the next steps of their careers. We have a tuition reimbursement program for eligible associates to enhance their education, skills, and knowledge in areas that relate to their current position or future positions to which they may transfer or progress. Equal Opportunity Employer It has been and will continue to be the policy of Glatfelter Insurance Group to be an Equal Opportunity Employer. We provide equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories. At Glatfelter, we believe that diversity and inclusion are critical to our future and our mission - creating a foundation for a creative workplace that leads to innovation, growth, and profitability. Glatfelter is committed to working with and providing reasonable accommodations to job applicants and employees with physical or mental disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to complete any part of the application or hiring process, please contact Human Resources. Reasonable accommodations will be determined on a case-by-case basis. Job Grade: 10

Who We Are For over 70 years, Glatfelter Insurance Group has believed in doing the right thing for our clients, agents, communities and associates. This founding principle has enabled Glatfelter to grow from the kitchen-table, one-man-operation as it began, to one of the largest managing general agencies in the U.S. with nearly 500 associates across the country, a distribution network of over 4,500 independent brokers and more than 30,000 clients. It is what drives us to innovate-the desire to deliver the best for our clients. Founded as The Glatfelter Agency, which is still in operation, the program basis of Glatfelter Insurance Group, Volunteer Firemen's Insurance Services (VFIS), was founded in 1969. Throughout the years, Glatfelter has expanded to include specialized program business inclusive of public entities, educational institutions, healthcare facilities, and religious organizations. Glatfelter provides their insureds with comprehensive insurance solutions including property, casualty, life insurance, and more. In 2018, Glatfelter joined American International Group (AIG) and is now part of the AIG family. About the Position Glatfelter Claims Management, a division of Glatfelter Insurance Group, is seeking a Summer Intern who will work closely with our Claims Operations team to support various 2026 claims initiatives. The intern will also work closely with our claims training manager to support various elements of the trainee program. The role will be given opportunities to work with the various line of business across the claims department (1st party, 3rd party, A&S, etc.). Through our internship process, Glatfelter continues our proud tradition of community involvement. Our summer interns will be immersed in corporate culture, included in shadowing and networking events, and enriched through career development seminars. Responsibilities: Regarding 2026 Claims initiatives: Special projects Vendor billing Online claim reporting Data Analysis In support of trainee program: Curriculum refinement Document management Process improvement What We're Looking For Individuals interested who are pursuing a career in claims and would have an interest in applying for a future claims trainee position are strongly encouraged to apply Currently enrolled in a Bachelor's degree program at an accredited college or university Someone who has the ability to work 30 hours per week at our York office location, starting May 18, 2026 to Aug 7, 2026 Someone who is looking for a career in Insurance is preferred Why Choose Glatfelter? Glatfelter is honored to have been named a Best Place to Work in PA since 2005. We are proud to offer a range of employee benefits and resources that help you protect what matters most - your health care, savings, financial protection and wellbeing. In addition to 17 paid holidays, (which includes a personal holiday and mental health and wellness day) we provide a variety of leaves for personal, health, family, and volunteer needs. We believe in fostering our associates' development and offer a range of learning opportunities for associates to hone their professional skills to position themselves for the next steps of their careers. We have a tuition reimbursement program for eligible associates to enhance their education, skills, and knowledge in areas that relate to their current position or future positions to which they may transfer or progress. Equal Opportunity Employer It has been and will continue to be the policy of Glatfelter Insurance Group to be an Equal Opportunity Employer. We provide equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories. At Glatfelter, we believe that diversity and inclusion are critical to our future and our mission - creating a foundation for a creative workplace that leads to innovation, growth, and profitability. Glatfelter is committed to working with and providing reasonable accommodations to job applicants and employees with physical or mental disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to complete any part of the application or hiring process, please contact Human Resources. Reasonable accommodations will be determined on a case-by-case basis.

Job Description Who We Are For over 70 years, Glatfelter Insurance Group has believed in doing the right thing for our clients, agents, communities and associates. This founding principle has enabled Glatfelter to grow from the kitchen-table, one-man-operation as it began, to one of the largest managing general agencies in the U.S. with nearly 500 associates across the country, a distribution network of over 4,500 independent brokers and more than 30,000 clients. It is what drives us to innovate-the desire to deliver the best for our clients. Founded as The Glatfelter Agency, which is still in operation, the program basis of Glatfelter Insurance Group, Volunteer Firemen's Insurance Services (VFIS), was founded in 1969. Throughout the years, Glatfelter has expanded to include specialized program business inclusive of public entities, educational institutions, healthcare facilities, and religious organizations. Glatfelter provides their insureds with comprehensive insurance solutions including property, casualty, life insurance, and more. In 2018, Glatfelter joined American International Group (AIG) and is now part of the AIG family. About the Position Glatfelter Insurance Group is seeking an Associate Operations Support Trainer in our Client Service Operations Department who will be responsible for the training function of newly hired and existing underwriting associates, as assigned. The position also assists in the development of curriculum and training materials in various formats necessary to effectively prepare underwriting associates to proficiently perform job responsibilities. This position is required to be onsite at our Leader Heights, York, PA office. Key Responsibilities Assists with the developments of curriculum and creation of training documentation for assigned areas. Updates and maintains training documentation for assigned areas. Tests systems to identify, analyze and provide creative solutions to issues/problems. Conducts training for newly hired associates to effectively perform their job responsibilities. Conducts refresher training and one-on-one training of GIG associates for continued development and effective performance of job responsibilities. Assigns and monitors quantity and quality of work for associates, as necessary for training being conducted. Continually evaluates training program(s) with Operations Support Trainer to determine if various program needs are being met. Assists with the development and implementation of new training methods such as video and remote, and continually seeks to evolve and refresh existing training program(s). Performs tasks for and/or assists Client Support Operations, as requested. Upholds the highest standards of customer satisfaction and service to GIG business units, and our external distribution network. Maintains confidentiality of information and disposes of material in approved manner. Contributes to the team effort by performing other assigned duties as needed. What We're Looking For High School Diploma and equivalent combination of education and work experience sufficient to perform the essential duties of the job. Aggressively work toward attaining Associate in Insurance (AINS) designation, or equivalent level course work. Minimum three (3) years property-casualty agency or company experience, with knowledge and understanding of manual rating skills preferred. Prior training experience preferred. Technical Qualifications: Demonstrated understanding of Microsoft Word, Excel and Sharepoint for creation of procedures and training materials. Demonstrated knowledge using GIG and specific carrier systems and software preferred. Demonstrated problem-solving and analytical skills. Demonstrated ability to interact and communicate with a wide variety of people (internal and external) in an effective manner using reading, writing, speaking, and listening skills. Must be organized, detail-oriented, self-motivated, and able to meet strict deadlines. Must be flexible and adaptable to changing priorities and directions. Must be willing to travel occasionally. Upon employment associate is required to: Complete the education requirements. Assists with the training of less experienced associates to develop knowledge and promote solutions to operations based problems. Must be willing to maintain and expand level of technical and professional skills. Why Choose Glatfelter? Glatfelter is honored to have been named a Best Place to Work in PA since 2005. We are proud to offer a range of employee benefits and resources that help you protect what matters most - your health care, savings, financial protection and wellbeing. In addition to 17 paid holidays, (which includes a personal holiday and mental health and wellness day) we provide a variety of leaves for personal, health, family, and volunteer needs. We believe in fostering our associates' development and offer a range of learning opportunities for associates to hone their professional skills to position themselves for the next steps of their careers. We have a tuition reimbursement program for eligible associates to enhance their education, skills, and knowledge in areas that relate to their current position or future positions to which they may transfer or progress. Equal Opportunity Employer It has been and will continue to be the policy of Glatfelter Insurance Group to be an Equal Opportunity Employer. We provide equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories. At Glatfelter, we believe that diversity and inclusion are critical to our future and our mission - creating a foundation for a creative workplace that leads to innovation, growth, and profitability. Glatfelter is committed to working with and providing reasonable accommodations to job applicants and employees with physical or mental disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to complete any part of the application or hiring process, please contact Human Resources. Reasonable accommodations will be determined on a case-by-case basis. Job Grade: 7

Job Description Who We Are For over 70 years, Glatfelter Insurance Group has believed in doing the right thing for our clients, agents, communities and associates. This founding principle has enabled Glatfelter to grow from the kitchen-table, one-man-operation as it began, to one of the largest managing general agencies in the U.S. with nearly 500 associates across the country, a distribution network of over 4,500 independent brokers and more than 30,000 clients. It is what drives us to innovate-the desire to deliver the best for our clients. Founded as The Glatfelter Agency, which is still in operation, the program basis of Glatfelter Insurance Group, Volunteer Firemen's Insurance Services (VFIS), was founded in 1969. Throughout the years, Glatfelter has expanded to include specialized program business inclusive of public entities, educational institutions, healthcare facilities, and religious organizations. Glatfelter provides their insureds with comprehensive insurance solutions including property, casualty, life insurance, and more. In 2018, Glatfelter joined American International Group (AIG) and is now part of the AIG family. About the Position The Glatfelter Agency (TGA), a division of Glatfelter Insurance Group, is seeking an experienced Commercial Lines Assistant Account Manager to join our growing team. This individual will provide support for the Commercial Lines team in the day-to-day servicing of our commercial clients. This position is required to be onsite at our Leader Heights, York, PA office. Key Responsibilities Collaborate with Account Managers and Account Executives to provide quality service to our clients. Utilize carrier websites to quote, rate, bind, and various other functions. Maintain accurate records and documentation within agency management system (Epic). Issue Certificates of Insurance & Prepare Auto ID Cards. Accurately enter prospect and client data in applications. Process mid-year client change requests. Review all carrier issued documents for accuracy. Provide audit support. Compiling materials for client renewal presentations, including preparation of the agency proposal document. Perform administrative functions such as phone reception, scanning and processing mail as needed. Ensure compliance with company procedures and workflows. Other duties as required or assigned. What We're Looking For High School Diploma or equivalent required. Some college coursework or a college degree preferred. Commercial Lines retail insurance agency experience preferred. Valid PA Property & Casualty license or must attain within three (3) months. Intermediate proficiency in Microsoft Office applications (Word, Outlook & Excel). Prior experience with Applied Epic or comparable agency management system preferred, but not required. Must be able to communicate effectively both orally and in writing with internal and external customers including but not limited to underwriters, clients, marketing representative, and service team members. Must be capable of working independently under team concept with general supervision. Should possess the ability to plan & prioritize, be detail oriented and able to handle multiple tasks. Must possess problem solving capabilities. Must possess strong customer service skills. Should have the ability to adapt to changing and improving technologies, and able to function within various on-line company rating sites. Must possess a genuine willingness to learn, be intuitive, resourceful and coachable. Why Choose Glatfelter? Glatfelter is honored to have been named a Best Place to Work in PA since 2005. We are proud to offer a range of employee benefits and resources that help you protect what matters most - your health care, savings, financial protection and wellbeing. In addition to 17 paid holidays, (which includes a personal holiday and mental health and wellness day) we provide a variety of leaves for personal, health, family, and volunteer needs. We believe in fostering our associates' development and offer a range of learning opportunities for associates to hone their professional skills to position themselves for the next steps of their careers. We have a tuition reimbursement program for eligible associates to enhance their education, skills, and knowledge in areas that relate to their current position or future positions to which they may transfer or progress. Equal Opportunity Employer It has been and will continue to be the policy of Glatfelter Insurance Group to be an Equal Opportunity Employer. We provide equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories. At Glatfelter, we believe that diversity and inclusion are critical to our future and our mission - creating a foundation for a creative workplace that leads to innovation, growth, and profitability. Glatfelter is committed to working with and providing reasonable accommodations to job applicants and employees with physical or mental disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to complete any part of the application or hiring process, please contact Human Resources. Reasonable accommodations will be determined on a case-by-case basis. Job Grade: 6

Who We Are For over 70 years, Glatfelter Insurance Group has believed in doing the right thing for our clients, agents, communities and associates. This founding principle has enabled Glatfelter to grow from the kitchen-table, one-man-operation as it began, to one of the largest managing general agencies in the U.S. with nearly 500 associates across the country, a distribution network of over 4,500 independent brokers and more than 30,000 clients. It is what drives us to innovate-the desire to deliver the best for our clients. Founded as The Glatfelter Agency, which is still in operation, the program basis of Glatfelter Insurance Group, Volunteer Firemen's Insurance Services (VFIS), was founded in 1969. Throughout the years, Glatfelter has expanded to include specialized program business inclusive of public entities, educational institutions, healthcare facilities, and religious organizations. Glatfelter provides their insureds with comprehensive insurance solutions including property, casualty, life insurance, and more. In 2018, Glatfelter joined American International Group (AIG) and is now part of the AIG family. About the Position: Glatfelter Insurance Group is seeking a Total Loss/Auto Physical Damage Supervisor who will play a critical role in overseeing the evaluation and management of total loss claims and physical damage within 1st Party. This position ensures that claims are processed accurately, efficiently, and in compliance with company policies and regulatory standards. The supervisor leads a team of adjusters and specialists, providing guidance, training, and performance management to maintain high-quality service delivery. They collaborate closely with internal departments, external vendors, and customers to resolve complex claims and optimize operational workflows. Ultimately, this role drives the reduction of claim cycle times and supports the company's commitment to fair and timely claim resolutions. This position is required to be onsite at our Leader Heights, York, PA office. Key Responsibilities Supervise and mentor a team of total loss and physical damage adjusters, ensuring adherence to company standards and regulatory requirements. Review and approve total loss determinations and physical damage estimates to guarantee accuracy and consistency. Coordinate with claims, legal, and salvage departments to facilitate efficient claim settlements and vehicle dispositions. Monitor team performance metrics and implement process improvements to enhance productivity and customer satisfaction. Provide training and development opportunities to staff to keep them updated on industry best practices and regulatory changes. What We're Looking For Minimum Qualifications: Bachelor's degree in Business, Insurance, or a related field, or equivalent work experience. Minimum of 5 years of experience in claims handling Proficiency with claims management software Preferred Qualifications: Industry certifications such as AIC (Associate in Claims) or CPCU (Chartered Property Casualty Underwriter). Experience working with salvage and vehicle valuation systems. Familiarity with data analytics tools to assess team performance and claim trends. Background in customer service or dispute resolution within the insurance sector. Proven supervisory or team leadership experience within an insurance claims environment. Strong knowledge of auto insurance policies, claim processes, and relevant state regulations. Must have or obtain thorough knowledge of Glatfelter Claims Management and GIG products, services and procedures within an accelerated period of time. Skills: The required skills enable the supervisor to effectively lead and develop their team, ensuring claims are handled with precision and compliance. Strong analytical abilities are used daily to review complex total loss cases and physical damage assessments, ensuring fair and accurate settlements. Communication skills are essential for coordinating between internal teams, external vendors, and customers, facilitating smooth claim resolutions. Leadership and mentoring skills help in fostering a motivated and knowledgeable team capable of meeting performance goals. Preferred skills such as data analytics and negotiation enhance the supervisor's ability to identify operational improvements and resolve disputes efficiently, contributing to overall organizational success. Why Choose Glatfelter? Glatfelter is honored to have been named a Best Place to Work in PA since 2005. We are proud to offer a range of employee benefits and resources that help you protect what matters most - your health care, savings, financial protection and wellbeing. In addition to 17 paid holidays, (which includes a personal holiday and mental health and wellness day) we provide a variety of leaves for personal, health, family, and volunteer needs. We believe in fostering our associates' development and offer a range of learning opportunities for associates to hone their professional skills to position themselves for the next steps of their careers. We have a tuition reimbursement program for eligible associates to enhance their education, skills, and knowledge in areas that relate to their current position or future positions to which they may transfer or progress. Equal Opportunity Employer It has been and will continue to be the policy of Glatfelter Insurance Group to be an Equal Opportunity Employer. We provide equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories. At Glatfelter, we believe that diversity and inclusion are critical to our future and our mission - creating a foundation for a creative workplace that leads to innovation, growth, and profitability. Glatfelter is committed to working with and providing reasonable accommodations to job applicants and employees with physical or mental disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to complete any part of the application or hiring process, please contact Human Resources. Reasonable accommodations will be determined on a case-by-case basis. Job Grade: 10

Who We Are For over 70 years, Glatfelter Insurance Group has believed in doing the right thing for our clients, agents, communities, and associates. This founding principle has enabled Glatfelter to grow from the kitchen-table, one-man-operation as it began, to one of the largest managing general agencies in the U.S. with nearly 500 associates across the country, a distribution network of over 4,500 independent brokers and more than 30,000 clients. It is what drives us to innovate-the desire to deliver the best for our clients. Founded as The Glatfelter Agency, which is still in operation, the program basis of Glatfelter Insurance Group, Volunteer Firemen's Insurance Services (VFIS), was founded in 1969. Throughout the years, Glatfelter has expanded to include specialized program business inclusive of public entities, educational institutions, healthcare facilities, and religious organizations. Glatfelter provides their insureds with comprehensive insurance solutions including property, casualty, life insurance, and more. About the Position Glatfelter Insurance Group's Claims Management Team (GCM) is seeking a full-time Commercial Claims Assistant II to join our Claims Management Operations Team. Glatfelter Insurance Group provides highly specialized insurance programs, which include dedicated claims handling and administration, for non-profit and other service organizations, including emergency service organizations, municipalities, water districts, schools, and religious organizations. The Claims Assistant II is an entry level position, which provides the associate with the opportunity to advance one's insurance industry knowledge, learn the basics of the claim administration processes, and prepare individuals for future roles in claims handling. This position actively collaborates with our outside partners to efficiently register new claims, effectively assists Claims Handlers with claim administration tasks, and will actively engage with all departments throughout GIG. In this role you will seek to provide the best support for claim assistance services available in the marketplace and be responsible for accomplishing tasks while maintaining company standards in all areas assigned by management. This position is required to be onsite at our Leader Heights, York, PA office. Key Responsibilities Incoming Customer Service call assistance and resolution Incoming call internal and external call routing First Notice of Loss Report Intake New Claim registration and assignment routing Legal eBilling Invoice review Assists with daily check processing Assists with claim file maintenance Communicate effectively with all levels of personnel Interact and work cooperatively with other departments Facilitate inter-department information sharing and distribution Assist with the distribution of physical material/media between multiple departments Other duties as assigned What We're Looking For Associate's degree or equivalent combination of education and work experience Minimum of two years' work experience within the insurance industry, property-casualty insurance, claims handling, or equivalent transferrable skills Working knowledge of related computer applications and basic computer technologies Working knowledge of insurance company and/or agency operations and commercial claims handling is preferred Experience or knowledge of emergency service organizations, public entities, or health care facilities is preferred Demonstrated problem-solving and analytical skills Demonstrated ability to interact and communicate with a wide variety of people (internal and external) in an effective manner using reading, writing, speaking, and listening skills Must be organized, detail-oriented, self-motivated, and willing to meet strict deadlines Must be flexible and adaptable to changing priorities and directions Self-motivated with an acute attention to detail Customer Service oriented Demonstrate professional oral and written communication skills Be able to effectively manage time and priorities Be able to problem solve and/or locate information quickly to resolve client or customer questions Demonstrate a calm and understanding demeanor when assisting distraught customers or claimants Have the potential/desire for advancement and development Have to potential/desire to develop your industry IQ through training and continuing education Why Choose Glatfelter? Glatfelter is honored to have been named a Best Place to Work in PA since 2005. We're proud to offer a range of employee benefits and resources that help you protect what matters most - your health care, savings, financial protection, and wellbeing. In addition to 17 paid holidays, (which includes a personal holiday and mental health and wellness day) we provide a variety of leaves for personal, health, family, and volunteer needs. We believe in fostering our associates' development and offer a range of learning opportunities for associates to hone their professional skills to position themselves for the next steps of their careers. We have a tuition reimbursement program for eligible associates to enhance their education, skills, and knowledge in areas that relate to their current position or future positions to which they may transfer or progress. Equal Opportunity Employer It has been and will continue to be the policy of Glatfelter Insurance Group to be an Equal Opportunity Employer. We provide equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability, or any other legally protected categories. At Glatfelter, we believe that diversity and inclusion are critical to our future and our mission creating a foundation for a creative workplace that leads to innovation, growth, and profitability. Glatfelter is committed to working with and providing reasonable accommodations to job applicants and employees with physical or mental disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to complete any part of the application or hiring process, please contact Human Resources. Reasonable accommodations will be determined on a case-by-case basis. Job Grade: 5

Who We Are For over 70 years, Glatfelter Insurance Group has believed in doing the right thing for our clients, agents, communities and associates. This founding principle has enabled Glatfelter to grow from the kitchen-table, one-man-operation as it began, to one of the largest managing general agencies in the U.S. with nearly 500 associates across the country, a distribution network of over 4,500 independent brokers and more than 30,000 clients. It is what drives us to innovate-the desire to deliver the best for our clients. Founded as The Glatfelter Agency, which is still in operation, the program basis of Glatfelter Insurance Group, Volunteer Firemen's Insurance Services (VFIS), was founded in 1969. Throughout the years, Glatfelter has expanded to include specialized program business inclusive of public entities, educational institutions, healthcare facilities, and religious organizations. Glatfelter provides their insureds with comprehensive insurance solutions including property, casualty, life insurance, and more. In 2018, Glatfelter joined American International Group (AIG) and is now part of the AIG family. About the Position Glatfelter Insurance Group is seeking an actuarial professional with industry expertise to assist with pricing Glatfelter business. The Sr. Actuarial Analyst will be responsible for working with actuarial, underwriting, and claims leadership in support of a broad array of ratemaking, reserving, and analytics functions. This includes portfolio profitability analyses, large account pricing, loss ratio budgeting, rate monitoring, quarterly reserving, new Program evaluation, claims analytics, actuarial process efficiency, and management reporting. The candidate will partner with other actuaries in implementing best practice analytical techniques and assessing the impact of loss trends and claims emergence, and partner with underwriters in assessing the impact of changes in appetite and portfolio mix. This is a hybrid role and can be based in our York or Berwyn, PA offices. Key Responsibilities Work closely with underwriting to develop pricing targets that align with underwriting strategies and identify pockets of opportunity for profitable growth as well as profitability-challenged areas. Monitor loss/exposure trends & relevant industry/regulatory changes and effectively communicate to underwriters and actuarial management. Complete new business Program pricing as needed. Complete regular profitability studies on each Program. Support quarterly reserving process and be able to explain reserve development to underwriters and stakeholders. Work with finance to provide by program and by line of business loss ratios for the budgeting process and the 3-year strategic direction process. Modernize components of the ratemaking, monitoring, and reserving processes through use common programming languages, while maintaining end-user friendly tools. Work with the Operations and Product Development to ensure adequate rate levels are achieved in filings. Ensure that all account pricing requests are managed and completed in a timely and professional manner, monitoring adherence to appropriate procedures and methodologies. Work with underwriting to price large accounts as needed. Conduct training sessions on actuarial topics, account pricing methodologies, loss trends, industry issues impacting account pricing, and updates to pricing models for underwriters and stakeholders. Work with leadership to create claims diagnostics, tools to identify trends, and dashboards. Analyze the profitability by line of the business and in total. What We're Looking For B.S. in Actuarial Science, Mathematics, Statistics, Economics, or related field. Minimum 2 CAS exams 2 or more years of experience in P&C insurance Knowledge of a range of Property, Casualty, and PL lines preferred Proficiency in SQL, SAS, Python, R, or other programming languages as well as Microsoft suite of tools (Power BI, Excel, etc.) Strong analytical and problem-solving skills Works well both independently and as part of a team Strong business and collaboration skills, and responsive to service needs and operational demands Effective time management skills Excellent communication, presentation, and interpersonal skills. Customer focus Why Choose Glatfelter? Glatfelter is honored to have been named a Best Place to Work in PA since 2005. We are proud to offer a range of employee benefits and resources that help you protect what matters most - your health care, savings, financial protection and wellbeing. In addition to 17 paid holidays, (which includes a personal holiday and mental health and wellness day) we provide a variety of leaves for personal, health, family, and volunteer needs. We believe in fostering our associates' development and offer a range of learning opportunities for associates to hone their professional skills to position themselves for the next steps of their careers. We have a tuition reimbursement program for eligible associates to enhance their education, skills, and knowledge in areas that relate to their current position or future positions to which they may transfer or progress. Equal Opportunity Employer It has been and will continue to be the policy of Glatfelter Insurance Group to be an Equal Opportunity Employer. We provide equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories. At Glatfelter, we believe that diversity and inclusion are critical to our future and our mission - creating a foundation for a creative workplace that leads to innovation, growth, and profitability. Glatfelter is committed to working with and providing reasonable accommodations to job applicants and employees with physical or mental disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to complete any part of the application or hiring process, please contact Human Resources. Reasonable accommodations will be determined on a case-by-case basis. Job Grade: 10

Who We Are For over 70 years, Glatfelter Insurance Group has believed in doing the right thing for our clients, agents, communities and associates. This founding principle has enabled Glatfelter to grow from the kitchen-table, one-man-operation as it began, to one of the largest managing general agencies in the U.S. with nearly 500 associates across the country, a distribution network of over 4,500 independent brokers and more than 30,000 clients. It is what drives us to innovate-the desire to deliver the best for our clients. Founded as The Glatfelter Agency, which is still in operation, the program basis of Glatfelter Insurance Group, Volunteer Firemen's Insurance Services (VFIS), was founded in 1969. Throughout the years, Glatfelter has expanded to include specialized program business inclusive of public entities, educational institutions, healthcare facilities, and religious organizations. Glatfelter provides their insureds with comprehensive insurance solutions including property, casualty, life insurance, and more. In 2018, Glatfelter joined American International Group (AIG) and is now part of the AIG family. About the Position The Glatfelter Agency, a division of Glatfelter Insurance Group, is seeking a Summer Intern to join our team. The summer intern will support the sales team by being involved in the entire sales process, while also supporting our service team as we constantly pursue operating efficiencies. This will include (but not limited to): Pipeline development assistance End to end sales process support Assisting with a combined workflow resources guide Pull appetite guides for our strategic partners Assist with EPIC data cleanup including adding missing SIC/NAICS codes Complete data entry tied to potential TAM to EPIC conversion What We're Looking For Completion of sophomore year in a sales/marketing or business bachelor's degree program at an accredited college or university Achievement of a 3.0 or higher-grade point average Someone who has the ability to work 30 hours per week at our York office location, starting May 18, 2026 to Aug 7, 2026 Someone who is looking for a career in Insurance is preferred Through our internship process, Glatfelter continues our proud tradition of community involvement. Our summer interns will be immersed in corporate culture, included in shadowing and networking events, and enriched through career development seminars. Why Choose Glatfelter? Glatfelter is honored to have been named a Best Place to Work in PA since 2005. We are proud to offer a range of employee benefits and resources that help you protect what matters most - your health care, savings, financial protection and wellbeing. In addition to 17 paid holidays, (which includes a personal holiday and mental health and wellness day) we provide a variety of leaves for personal, health, family, and volunteer needs. We believe in fostering our associates' development and offer a range of learning opportunities for associates to hone their professional skills to position themselves for the next steps of their careers. We have a tuition reimbursement program for eligible associates to enhance their education, skills, and knowledge in areas that relate to their current position or future positions to which they may transfer or progress. Equal Opportunity Employer It has been and will continue to be the policy of Glatfelter Insurance Group to be an Equal Opportunity Employer. We provide equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories. At Glatfelter, we believe that diversity and inclusion are critical to our future and our mission - creating a foundation for a creative workplace that leads to innovation, growth, and profitability. Glatfelter is committed to working with and providing reasonable accommodations to job applicants and employees with physical or mental disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to complete any part of the application or hiring process, please contact Human Resources. Reasonable accommodations will be determined on a case-by-case basis.

Who We Are For over 70 years, Glatfelter Insurance Group has believed in doing the right thing for our clients, agents, communities and associates. This founding principle has enabled Glatfelter to grow from the kitchen-table, one-man-operation as it began, to one of the largest managing general agencies in the U.S. with nearly 500 associates across the country, a distribution network of over 4,500 independent brokers and more than 30,000 clients. It is what drives us to innovate-the desire to deliver the best for our clients. Founded as The Glatfelter Agency, which is still in operation, the program basis of Glatfelter Insurance Group, Volunteer Firemen's Insurance Services (VFIS), was founded in 1969. Throughout the years, Glatfelter has expanded to include specialized program business inclusive of public entities, educational institutions, healthcare facilities, and religious organizations. Glatfelter provides their insureds with comprehensive insurance solutions including property, casualty, life insurance, and more. In 2018, Glatfelter joined American International Group (AIG) and is now part of the AIG family. About the Position Glatfelter Insurance Group is seeking a Human Resources Generalist. As a team member of the Human Resources Department, this position will provide support and engagement for all associates in the areas of recruiting, benefits, and payroll as well as consulting and direction in the execution of people and business strategies. This position is required to be onsite at our Leader Heights, York, PA office. Key Responsibilities Embodies and supports Glatfelter's Purpose and Values Provides day-to-day guidance and support, as well as transactional administration, in areas such as HRIS system maintenance, benefits, payroll, and recruiting. Facilitate internal talent acquisition efforts and support onboarding processes Assists with posting new jobs, closing jobs, scheduling interviews, and onboarding applicants as needed Process all HR paperwork and transactions in the HRIS system for new hires, promotions, transfers, changes, etc. Administer and continuously improve local HR processes including leaves of absence, benefits enrollment, onboarding and offboarding. Maintain accurate and legally compliant electronic HR records, documentation, and employee files Process/Update a variety of payroll/finance activities including payroll processing backup Ensure legal compliance and implementation of HR programs align with local, state, and federal employment laws Maintain and communicate HR policies and procedures; provide guidance to associates to ensure understanding and adherence Support and assist with performance review planning process Supports annual enrollment and benefits communications, focusing on associate education and engagement Drive compliance with regulatory requirements that include annual audits and 5500 filings Serve as a trusted partner with leadership to align HR initiatives with business goals Helps with various internal events, including those sponsored by the Glatfelter Culture Committee Lead initiatives aimed at improving employee engagement and retention Performs other related duties assigned to the evolving needs of the business and department What We're Looking For Bachelor's degree in human resources, Business Administration or related field or equivalent work experience PHR/SPHR/SHRM-CP/SHRM-SCP Certification desired Excellent interpersonal skills-ability to build positive relationships at all levels of the organization Working knowledge of general HR practices, relevant labor laws, and regulations Excellent communication skills- enjoys in person or phone conversation vs email Organizational and time management skills-ability to prioritize work in a fast-paced environment Demonstrated continuous improvement mindset Ability to create, run, and edit reports to analyze data and make appropriate recommendations Ability to maintain absolute confidentiality at all times in all situations Proficiency in Word, Excel, Outlook, HRIS systems, SurveyMonkey, Adobe, and Canva Ability to flex style when faced with competing priorities Previous experience and excellent knowledge of HRIS systems/ADP Workforce Now and ability to learn new applications Microsoft Office applications are required, including advanced excel skills. Why Choose Glatfelter? Glatfelter is honored to have been named a Best Place to Work in PA since 2005. We are proud to offer a range of employee benefits and resources that help you protect what matters most - your health care, savings, financial protection and wellbeing. In addition to 17 paid holidays, (which includes a personal holiday and mental health and wellness day) we provide a variety of leaves for personal, health, family, and volunteer needs. We believe in fostering our associates' development and offer a range of learning opportunities for associates to hone their professional skills to position themselves for the next steps of their careers. We have a tuition reimbursement program for eligible associates to enhance their education, skills, and knowledge in areas that relate to their current position or future positions to which they may transfer or progress. Equal Opportunity Employer It has been and will continue to be the policy of Glatfelter Insurance Group to be an Equal Opportunity Employer. We provide equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories. At Glatfelter, we believe that diversity and inclusion are critical to our future and our mission - creating a foundation for a creative workplace that leads to innovation, growth, and profitability. Glatfelter is committed to working with and providing reasonable accommodations to job applicants and employees with physical or mental disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to complete any part of the application or hiring process, please contact Human Resources. Reasonable accommodations will be determined on a case-by-case basis. Job Grade: 10

Who We Are For over 70 years, Glatfelter Insurance Group has believed in doing the right thing for our clients, agents, communities and associates. This founding principle has enabled Glatfelter to grow from the kitchen-table, one-man-operation as it began, to one of the largest managing general agencies in the U.S. with nearly 500 associates across the country, a distribution network of over 4,500 independent brokers and more than 30,000 clients. It is what drives us to innovate-the desire to deliver the best for our clients. Founded as The Glatfelter Agency, which is still in operation, the program basis of Glatfelter Insurance Group, Volunteer Firemen's Insurance Services (VFIS), was founded in 1969. Throughout the years, Glatfelter has expanded to include specialized program business inclusive of public entities, educational institutions, healthcare facilities, and religious organizations. Glatfelter provides their insureds with comprehensive insurance solutions including property, casualty, life insurance, and more. In 2018, Glatfelter joined American International Group (AIG) and is now part of the AIG family. About the Position Glatfelter Insurance Group is seeking a Technical Analyst for our IT Corporate Applications department who will plan, design, develop, and launch efficient information systems and operations systems in support of core organizational functions. This individual will apply working communication, analytical and problem-solving skills to help identify, communicate and resolve systems issues in order to maximize the benefit of IT systems investments. This position will be asked to serve as a liaison between IT groups, users and vendors. This position is required to be onsite at our Leader Heights, York, PA office. Key Responsibilities Maintains a high level of confidentiality and a professional demeanor and approach in the performance of duties. Independently define problems/situations and design system changes or procedures to satisfy requirements. Independently develop solutions of intermediate complexity utilizing tooling solutions or other technology concepts (e.g. stored procedures, java script, et.al.) Research routine user problems and solve them by modifying the existing system when the solution follows clear precedent. Plans and works on varied information systems assignments. Monitors the work of a segment of a major project or an entire project of lessor complexity and importance. Perform advanced testing (security, stress, integration, compatibility, etc.) of multi-system solutions and enhancements. Coordinate and perform in-depth tests, including end-user reviews, for modified and new systems. Assist in the planning, design, development, and deployment of new applications and enhancements to existing applications. Ensure compatibility and interoperability of in-house computing systems. Review and analyze the effectiveness and efficiency of existing systems and develop strategies for improving or further leveraging these systems. Independently perform cost-benefit and return on investment analyses for proposed systems to aid management in making implementation decisions and conduct post-implementation reviews. Maintain a working knowledge of automation products and services, as well as business analysis best practices. Maintain knowledge of IT's strategic initiatives and assist in identifying potential system-related solutions. Draft specifications and/or develop solutions for those initiatives. Represent IT in dealing with internal business partners. Represent GIG in discussions and negotiations with various external business partners. Serve as a liaison between IT, users and vendors. Provide orientation and training to end users for all modified and new systems. Assists in establishing standards, guidelines and procedures for maximizing system performance. Maintains project tracking information and reports progress to the project leader. Takes advantage of opportunities for professional growth and continued education. Performs other duties, interdepartmental and intradepartmental, as assigned. Communicates regularly with the immediate supervisor concerning: Project status, issues, or problems. Status of personal goals. Issues regarding technology and the effect on GIG. Additional Functional Considerations: Review coding logic, participate in code reviews, and code solutions. Work with developers to create system designs that meet the needs of the stakeholders. What We're Looking For Bachelor's Degree in the field of computer science, information science, management information systems, or business administration. A minimum of 3 years experience working in an insurance systems with proven knowledge of MGA's, brokerage, retail, and/or carrier operations. Working knowledge of insurance company and agency operations. Working technical knowledge of multiple programming languages, integration concepts, logic rules and data structures. Extensive experience with core software applications, including client-server and browser-based applications. Working knowledge of systems analysis techniques. Working knowledge of system impacts, both upstream and downstream, as it relates to a system change. Working knowledge of agency management systems and their functions. Ability to conduct research into system(s) issues and product(s) as required. Working knowledge of relational databases with the ability to independently create queries of advanced complexity. Working knowledge of performance, security and data transfer tools as it relates to software development (e.g. load balancing, user and system authentication, web services, batch jobs, stored procedures, etc.…). Working knowledge of mid-range and server platforms, the use of networks and personal computer technologies. Proven knowledge of advanced Microsoft Excel skills (e.g. complex formulas, pivot tables, etc.…) Must be able to communicate with a wide variety of people at all levels (both internal and external) in a highly effective manner using reading, writing, speaking, and listening skills. Must be detailed oriented, self-motivated, willing and able to meet strict deadlines. Must be flexible and adaptable, dealing with changing priorities, matrix management and responsibilities and accountabilities which may blur during any given assignment. Desire to maintain and expand level of technical and professional demeanor. Analytical ability to develop and promote solutions to problems involving information systems independently. Must be able to gather and convey business requirements to business representatives, system vendors and other areas of the IT department. Must possess necessary project management skills to lead projects. Must approach problem solving in a logical, deductive thinking process to find solutions. Why Choose Glatfelter? Glatfelter is honored to have been named a Best Place to Work in PA since 2005. We are proud to offer a range of employee benefits and resources that help you protect what matters most - your health care, savings, financial protection and wellbeing. In addition to 17 paid holidays, (which includes a personal holiday and mental health and wellness day) we provide a variety of leaves for personal, health, family, and volunteer needs. We believe in fostering our associates' development and offer a range of learning opportunities for associates to hone their professional skills to position themselves for the next steps of their careers. We have a tuition reimbursement program for eligible associates to enhance their education, skills, and knowledge in areas that relate to their current position or future positions to which they may transfer or progress. Equal Opportunity Employer It has been and will continue to be the policy of Glatfelter Insurance Group to be an Equal Opportunity Employer. We provide equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories. At Glatfelter, we believe that diversity and inclusion are critical to our future and our mission - creating a foundation for a creative workplace that leads to innovation, growth, and profitability. Glatfelter is committed to working with and providing reasonable accommodations to job applicants and employees with physical or mental disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to complete any part of the application or hiring process, please contact Human Resources. Reasonable accommodations will be determined on a case-by-case basis. Job Grade: 10

Who We Are For over 70 years, Glatfelter Insurance Group has believed in doing the right thing for our clients, agents, communities and associates. This founding principle has enabled Glatfelter to grow from the kitchen-table, one-man-operation as it began, to one of the largest managing general agencies in the U.S. with nearly 500 associates across the country, a distribution network of over 4,500 independent brokers and more than 30,000 clients. It is what drives us to innovate-the desire to deliver the best for our clients. Founded as The Glatfelter Agency, which is still in operation, the program basis of Glatfelter Insurance Group, Volunteer Firemen's Insurance Services (VFIS), was founded in 1969. Throughout the years, Glatfelter has expanded to include specialized program business inclusive of public entities, educational institutions, healthcare facilities, and religious organizations. Glatfelter provides their insureds with comprehensive insurance solutions including property, casualty, life insurance, and more. In 2018, Glatfelter joined American International Group (AIG) and is now part of the AIG family. About the Position Glatfelter Insurance Group is seeking an experienced Accounts Receivable Analyst II for our Finance Department. In this role you will be communicating with insureds, agents and brokers regarding timely payment of their accounts. Other responsibilities include: Performs various accounting and record keeping duties related to the processing of customer payments. Prepares, processes and records daily bank deposits. Provides various customer account analyses to agents, insureds and brokers. Reconciles all cash/check receipts. Corresponds and communicates with associates and clients regarding customer accounts. This position is required to be onsite at our Leader Heights, York, PA office. What We're Looking For Minimum of two (2) years of college education with focus on accounting or equivalent work experience. Excellent written and oral communication skills. Excellent numerical/analytical ability required for processing cash/check receipts while maintaining accurate customer accounts and performing collection efforts when necessary. Ability to plan work priorities and complete assignments in a timely manner. Ability to communicate professionally with customers and upper management. Preference for activities requiring high level of accuracy and attention to detail. The ability to maintain a high level of confidentiality. Ability to prepare periodic or single purpose reports. Key Responsibilities: Manages accounts receivable book of business to ensure payments are received for premiums owed by clients. Records daily, cash postings and transactions to reconcile accounts receivable. Maintains accounts receivable files and records. Assists in general financial management and analysis. Why Choose Glatfelter? Glatfelter is honored to have been named a Best Place to Work in PA since 2005. We are proud to offer a range of employee benefits and resources that help you protect what matters most - your health care, savings, financial protection and wellbeing. In addition to 17 paid holidays, (which includes a personal holiday and mental health and wellness day) we provide a variety of leaves for personal, health, family, and volunteer needs. We believe in fostering our associates' development and offer a range of learning opportunities for associates to hone their professional skills to position themselves for the next steps of their careers. We have a tuition reimbursement program for eligible associates to enhance their education, skills, and knowledge in areas that relate to their current position or future positions to which they may transfer or progress. Equal Opportunity Employer It has been and will continue to be the policy of Glatfelter Insurance Group to be an Equal Opportunity Employer. We provide equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories. At Glatfelter, we believe that diversity and inclusion are critical to our future and our mission - creating a foundation for a creative workplace that leads to innovation, growth, and profitability. Glatfelter is committed to working with and providing reasonable accommodations to job applicants and employees with physical or mental disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to complete any part of the application or hiring process, please contact Human Resources. Reasonable accommodations will be determined on a case-by-case basis. Job Grade: 5

Who We Are For over 70 years, Glatfelter Insurance Group has believed in doing the right thing for our clients, agents, communities and associates. This founding principle has enabled Glatfelter to grow from the kitchen-table, one-man-operation as it began, to one of the largest managing general agencies in the U.S. with nearly 500 associates across the country, a distribution network of over 4,500 independent brokers and more than 30,000 clients. It is what drives us to innovate-the desire to deliver the best for our clients. Founded as The Glatfelter Agency, which is still in operation, the program basis of Glatfelter Insurance Group, Volunteer Firemen's Insurance Services (VFIS), was founded in 1969. Throughout the years, Glatfelter has expanded to include specialized program business inclusive of public entities, educational institutions, healthcare facilities, and religious organizations. Glatfelter provides their insureds with comprehensive insurance solutions including property, casualty, life insurance, and more. In 2018, Glatfelter joined American International Group (AIG) and is now part of the AIG family. About the Position Glatfelter Insurance Group is seeking a Summer Intern to join our Marketing team. Under supervision, the intern will support the implementation of a new media asset management (MAM) system by helping organize, audit, and prepare existing creative assets for migration. Through our internship process, Glatfelter continues our proud tradition of community involvement. Our summer interns will be immersed in corporate culture, included in shadowing and networking events, and enriched through career development seminars. Key Responsibilities Review current file structures Tag and categorize assets based on established metadata frameworks Identify gaps or redundancies in the existing library Assist in documenting workflows, naming conventions, and best-practice guidelines to ensure consistency and long-term scalability Collaborate with the creative and marketing teams to gather requirements, validate asset organization logic, and test the MAM system's features, such as searchability, tagging accuracy, and permission settings Contribute directly to creating a streamlined, efficient, and user-friendly asset ecosystem that supports future content creation and brand management What We're Looking For A college Junior or Senior who is currently pursuing studies in digital design or web development Achievement of a 3.0 or higher-grade point average Someone who has the ability to work 30 hours per week at our York office location, starting May 18, 2026 to Aug 7, 2026. Someone who is looking for a career in Insurance is preferred Why Choose Glatfelter? Glatfelter is honored to have been named a Best Place to Work in PA since 2005. We are proud to offer a range of employee benefits and resources that help you protect what matters most - your health care, savings, financial protection and wellbeing. In addition to 17 paid holidays, (which includes a personal holiday and mental health and wellness day) we provide a variety of leaves for personal, health, family, and volunteer needs. We believe in fostering our associates' development and offer a range of learning opportunities for associates to hone their professional skills to position themselves for the next steps of their careers. We have a tuition reimbursement program for eligible associates to enhance their education, skills, and knowledge in areas that relate to their current position or future positions to which they may transfer or progress. Equal Opportunity Employer It has been and will continue to be the policy of Glatfelter Insurance Group to be an Equal Opportunity Employer. We provide equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories. At Glatfelter, we believe that diversity and inclusion are critical to our future and our mission - creating a foundation for a creative workplace that leads to innovation, growth, and profitability. Glatfelter is committed to working with and providing reasonable accommodations to job applicants and employees with physical or mental disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to complete any part of the application or hiring process, please contact Human Resources. Reasonable accommodations will be determined on a case-by-case basis.

Who We Are For over 70 years, Glatfelter Insurance Group has believed in doing the right thing for our clients, agents, communities and associates. This founding principle has enabled Glatfelter to grow from the kitchen-table, one-man-operation as it began, to one of the largest managing general agencies in the U.S. with nearly 500 associates across the country, a distribution network of over 4,500 independent brokers and more than 30,000 clients. It is what drives us to innovate-the desire to deliver the best for our clients. Founded as The Glatfelter Agency, which is still in operation, the program basis of Glatfelter Insurance Group, Volunteer Firemen's Insurance Services (VFIS), was founded in 1969. Throughout the years, Glatfelter has expanded to include specialized program business inclusive of public entities, educational institutions, healthcare facilities, and religious organizations. Glatfelter provides their insureds with comprehensive insurance solutions including property, casualty, life insurance, and more. In 2018, Glatfelter joined American International Group (AIG) and is now part of the AIG family. About the Position Glatfelter Insurance Group is seeking a seasoned Senior System Administrator for our IT Technical Services Department with a strong focus on networking, and phone systems. This individual will be responsible for configuring, securing, and managing our corporate network, phone system and telecom communications. Experience with Juniper networks, Cisco and Teams voice is preferred. This position is required to be onsite at our Leader Heights, York, PA office. Key Responsibilities Configure, maintain, and monitor the corporate network (wired and wireless), and phone systems (Cisco and Teams) to ensure high availability, performance, and security. Manage security controls for the wired and wireless network with the corporate NAC solution. Optimize telecom infrastructure for cost, performance, and scalability. Monitor systems for security vulnerabilities, troubleshoot issues, and implement patches and updates. Maintain a backup and recovery solutions for on premise and cloud solutions for cooperate network and phone system. Collaborate with cross-functional teams to support cloud-based projects and integrate cloud services with on-premises infrastructure. Maintain documentation for all systems under the purview of this position. Participate in the strategic planning of the IT systems. Stay current with the latest technologies, best practices, and security protocols. What We're Looking For Bachelor's Degree in Computer Science, Information Systems, or other related field, or equivalent work experience. Minimum 7 years of IT work experience in infrastructure/network environments in network design, implementation, project management, administration and support. In-depth experience of wired, wireless, and routing protocols. Strong understanding of business phone systems and integrations with third party systems. Knowledge of cloud security best practices, encryption techniques, and compliance requirements. Experience with Cisco, Juniper, and Microsoft Teams voice preferred. Proficiency in scripting and automation (e.g., PowerShell, AWS, Azure CLI). Why Choose Glatfelter? Glatfelter is honored to have been named a Best Place to Work in PA since 2005. We are proud to offer a range of employee benefits and resources that help you protect what matters most - your health care, savings, financial protection and wellbeing. In addition to 17 paid holidays, (which includes a personal holiday and mental health and wellness day) we provide a variety of leaves for personal, health, family, and volunteer needs. We believe in fostering our associates' development and offer a range of learning opportunities for associates to hone their professional skills to position themselves for the next steps of their careers. We have a tuition reimbursement program for eligible associates to enhance their education, skills, and knowledge in areas that relate to their current position or future positions to which they may transfer or progress. Equal Opportunity Employer It has been and will continue to be the policy of Glatfelter Insurance Group to be an Equal Opportunity Employer. We provide equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories. At Glatfelter, we believe that diversity and inclusion are critical to our future and our mission - creating a foundation for a creative workplace that leads to innovation, growth, and profitability. Glatfelter is committed to working with and providing reasonable accommodations to job applicants and employees with physical or mental disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to complete any part of the application or hiring process, please contact Human Resources. Reasonable accommodations will be determined on a case-by-case basis. Job Grade: 10

Who We Are For over 70 years, Glatfelter Insurance Group has believed in doing the right thing for our clients, agents, communities and associates. This founding principle has enabled Glatfelter to grow from the kitchen-table, one-man-operation as it began, to one of the largest managing general agencies in the U.S. with nearly 500 associates across the country, a distribution network of over 4,500 independent brokers and more than 30,000 clients. It is what drives us to innovate-the desire to deliver the best for our clients. Founded as The Glatfelter Agency, which is still in operation, the program basis of Glatfelter Insurance Group, Volunteer Firemen's Insurance Services (VFIS), was founded in 1969. Throughout the years, Glatfelter has expanded to include specialized program business inclusive of public entities, educational institutions, healthcare facilities, and religious organizations. Glatfelter provides their insureds with comprehensive insurance solutions including property, casualty, life insurance, and more. In 2018, Glatfelter joined American International Group (AIG) and is now part of the AIG family. About the Position Glatfelter Insurance Group is seeking an Underwriter for our VFIS Underwriting Services Department. Working within a specific delegated underwriting authority, the underwriter independently qualifies and prices new and renewal business consistent with program underwriting guidelines and pricing directives. The underwriter is also responsible for servicing accounts in accordance with service standards. This position is required to be onsite at our York, PA office. Key Responsibilities Completes underwriting qualification and pricing of new business and renewal submissions, using discretion and independent judgment to accept, reject or modify submission proposal. Requests additional information when needed to qualify submission and communicates acceptance or declination to producer. Underwriter is responsible for producers and/or account relationship building and is the primary point of contact for producers in his/or her assigned region. Analyzes and reviews underwriting information including applications, loss notifications, loss runs, inspections, financial reports, websites, supplemental applications, budgets, and audits Prepares underwriting approach to large renewals and new business. Handles all business in a proficient, timely manner, and fully adheres to underwriting authority as delegated by GUS management Demonstrates working knowledge of program forms and endorsements, including various manuscript forms required on more complex accounts and program rating methodology. Meets all file documentation standards, and passes all audits (both internal and external). Responsible for accuracy of final policy product and complies with all quality control and state filing requirements Provides instructions to Underwriting Assistants to rate risk according to company guidelines and current market conditions. Requests any additional underwriting information required including risk control surveys, insurance to value, driver information and compliance with outstanding recommendations. Monitors risk control and claims activities. Reviews and takes appropriate action on any transactions which exceed the written underwriting authority of the Underwriting Assistants. Refers and suggests action on any unusual exposures to Program Manager for approval. Refers all accounts exceeding designated authority level to higher level for approval. Provides support to sales staff. Attends agent meetings, conventions, trade shows, and visits agents as requested. Maintains OnBase files consistent with standard file procedures Evaluates and compares competitor's forms and coverages. What We're Looking For BA degree in insurance, business or related field preferred. Must attain or be working toward AU, CPCU, ARM designation or comparable higher insurance education. Must have a minimum of 2 years of experience as a Property & Casualty Underwriter, or 3 years of industry experience as an underwriting assistant, CSR or agent/ agency management. Must have or attain within three (3) months current property-casualty license for state of residence and other licenses as may be required. Has proven performance as an underwriter and/or agency management skill. Must have a working knowledge of all commercial insurance. Analytical ability is required to exercise underwriting judgment and make decisions. Organizational skills and ability to handle tasks on a priority basis required to maintain consistent high quality and quantity of work. Effective negotiation skills. Good research skills and detail oriented. Proficient in IT tools, and software applications. Why Choose Glatfelter? Glatfelter is honored to have been named a Best Place to Work in PA since 2005. We are proud to offer a range of employee benefits and resources that help you protect what matters most - your health care, savings, financial protection and wellbeing. In addition to 17 paid holidays, (which includes a personal holiday and mental health and wellness day) we provide a variety of leaves for personal, health, family, and volunteer needs. We believe in fostering our associates' development and offer a range of learning opportunities for associates to hone their professional skills to position themselves for the next steps of their careers. We have a tuition reimbursement program for eligible associates to enhance their education, skills, and knowledge in areas that relate to their current position or future positions to which they may transfer or progress. Equal Opportunity Employer It has been and will continue to be the policy of Glatfelter Insurance Group to be an Equal Opportunity Employer. We provide equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories. At Glatfelter, we believe that diversity and inclusion are critical to our future and our mission - creating a foundation for a creative workplace that leads to innovation, growth, and profitability. Glatfelter is committed to working with and providing reasonable accommodations to job applicants and employees with physical or mental disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to complete any part of the application or hiring process, please contact Human Resources. Reasonable accommodations will be determined on a case-by-case basis. Job Grade: 8

Who We Are For over 70 years, Glatfelter Insurance Group has believed in doing the right thing for our clients, agents, communities and associates. This founding principle has enabled Glatfelter to grow from the kitchen-table, one-man-operation as it began, to one of the largest managing general agencies in the U.S. with nearly 500 associates across the country, a distribution network of over 4,500 independent brokers and more than 30,000 clients. It is what drives us to innovate-the desire to deliver the best for our clients. Founded as The Glatfelter Agency, which is still in operation, the program basis of Glatfelter Insurance Group, Volunteer Firemen's Insurance Services (VFIS), was founded in 1969. Throughout the years, Glatfelter has expanded to include specialized program business inclusive of public entities, educational institutions, healthcare facilities, and religious organizations. Glatfelter provides their insureds with comprehensive insurance solutions including property, casualty, life insurance, and more. In 2018, Glatfelter joined American International Group (AIG) and is now part of the AIG family. About the Position Glatfelter Insurance Group is seeking an Underwriting Assistant for our Underwriting Services Department who will assist underwriters by performing technical aspects of the underwriting process, including, but not limited to, policy rating, processing, and policy issuance, and communicating with agents. This position is required to be onsite at our Leader Heights, York, PA office. Key Responsibilities Processes and issues all transactions related to quotes and quote proposals, new business, endorsements, renewals, and cancellations. Performs quality checks on policies, endorsements, and billing information. Responsible for producer and/or account relationship building in his/or her assigned region. Prepares New Business and Renewal Quotes as authorized by the Underwriter. Solicits renewal applications and requests additional information if needed. Follows and meets Glatfelter Underwriting service standards. Meets all file documentation standards and passes all audits (both internal and external). Refers all accounts exceeding designated authority level to higher level for approval. Updates customer records in processing system. Processes BOR change requests from Underwriter. Invoices polices and endorsements. Refers coverage inquires to Underwriters to respond. Selects the proper coverage forms and endorsements for all lines of business, referring to the Underwriter if needed. Generates specimen policies when requested. Maintains OnBase files consistent with standard file procedures. Maintains diary system on outstanding items. Performs other duties as required by management. What We're Looking For Graduation from high school with appropriate course work in English and Math leading to proficiency in verbal and written communications skills. Minimum one (1) year property-casualty agency or company experience preferred. Proficient technical knowledge in using software systems required in the performance of their position including OnBase, PD Insurity, and Microsoft Office applications. Ability to speak and write in a grammatically correct manner to effectively communicate with a wide variety of individuals both internally and externally. Excellent verbal, and telephone skills. Ability to process a heavy volume of detailed work requiring considerable concentration using various software systems. Ability to cope with stressful situations. Mathematical ability required to perform rating functions including manual rating of accounts. Analytical ability required to identify and resolve problems and make decisions within specified scope of authority. Ability to organize and effectively prioritize work to maintain consistent quality and quantity of work. Why Choose Glatfelter? Glatfelter is honored to have been named a Best Place to Work in PA since 2005. We are proud to offer a range of employee benefits and resources that help you protect what matters most - your health care, savings, financial protection and wellbeing. In addition to 17 paid holidays, (which includes a personal holiday and mental health and wellness day) we provide a variety of leaves for personal, health, family, and volunteer needs. We believe in fostering our associates' development and offer a range of learning opportunities for associates to hone their professional skills to position themselves for the next steps of their careers. We have a tuition reimbursement program for eligible associates to enhance their education, skills, and knowledge in areas that relate to their current position or future positions to which they may transfer or progress. Equal Opportunity Employer It has been and will continue to be the policy of Glatfelter Insurance Group to be an Equal Opportunity Employer. We provide equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories. At Glatfelter, we believe that diversity and inclusion are critical to our future and our mission - creating a foundation for a creative workplace that leads to innovation, growth, and profitability. Glatfelter is committed to working with and providing reasonable accommodations to job applicants and employees with physical or mental disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to complete any part of the application or hiring process, please contact Human Resources. Reasonable accommodations will be determined on a case-by-case basis. Job Grade: 6

Job Description Who We Are For over 70 years, Glatfelter Insurance Group has believed in doing the right thing for our clients, agents, communities and associates. This founding principle has enabled Glatfelter to grow from the kitchen-table, one-man-operation as it began, to one of the largest managing general agencies in the U.S. with nearly 500 associates across the country, a distribution network of over 4,500 independent brokers and more than 30,000 clients. It is what drives us to innovate-the desire to deliver the best for our clients. Founded as The Glatfelter Agency, which is still in operation, the program basis of Glatfelter Insurance Group, Volunteer Firemen's Insurance Services (VFIS), was founded in 1969. Throughout the years, Glatfelter has expanded to include specialized program business inclusive of public entities, educational institutions, healthcare facilities, and religious organizations. Glatfelter provides their insureds with comprehensive insurance solutions including property, casualty, life insurance, and more. In 2018, Glatfelter joined American International Group (AIG) and is now part of the AIG family. About the Position Glatfelter IT - Corporate Applications, a division of Glatfelter Insurance Group, is seeking a Summer Intern to provide general support to the IT/Corporate Applications team in its daily activities. Under supervision, the intern will focus on Business Analyst functions supporting our overall applications team. Through our internship process, Glatfelter continues our proud tradition of community involvement. Our summer interns will be immersed in corporate culture, included in shadowing and networking events, and enriched through career development seminars. Key Responsibilities / learning opportunities will include: Requirements gathering Documenting specifications Testing Front line application support What We're Looking For Completion of sophomore year in an information science, management information systems, business administration or related technical curriculum at an accredited college or university. Achievement of a 3.0 or higher-grade point average. Someone who has the ability to work 30 hours per week at our York office location, starting May 18, 2026 to Aug 7, 2026. Someone who is looking for a career in Insurance and/or IT is preferred. Why Choose Glatfelter? Glatfelter is honored to have been named a Best Place to Work in PA since 2005. We are proud to offer a range of employee benefits and resources that help you protect what matters most - your health care, savings, financial protection and wellbeing. In addition to 17 paid holidays, (which includes a personal holiday and mental health and wellness day) we provide a variety of leaves for personal, health, family, and volunteer needs. We believe in fostering our associates' development and offer a range of learning opportunities for associates to hone their professional skills to position themselves for the next steps of their careers. We have a tuition reimbursement program for eligible associates to enhance their education, skills, and knowledge in areas that relate to their current position or future positions to which they may transfer or progress. Equal Opportunity Employer It has been and will continue to be the policy of Glatfelter Insurance Group to be an Equal Opportunity Employer. We provide equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories. At Glatfelter, we believe that diversity and inclusion are critical to our future and our mission - creating a foundation for a creative workplace that leads to innovation, growth, and profitability. Glatfelter is committed to working with and providing reasonable accommodations to job applicants and employees with physical or mental disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to complete any part of the application or hiring process, please contact Human Resources. Reasonable accommodations will be determined on a case-by-case basis.