Since 2001, Global Contact Service Agents (GCS) has helped clients achieve increased performance in the contact center with competent skills in management.Founded in 2001, GCS is an established company that loves to hire graduates from Marshall University, with 14.7% of its employees having attended Marshall University. GCS has established itself as a great place to work in North Carolina, and it is number 3 on Zippia's list of Best Companies to Work for in Salisbury, NC.The average employee at GCS makes $30,958 per year. Pay at GCS is significantly lower than some of its highest paying competitors, like Allied Global Services, Working Solutions, and Surpass, which pay $45,910, $45,656, and $45,542, respectively.A large professional company with 1,600 employees and an annual revenue of $320.0M, GCS is headquartered in North Carolina.
GCS's mission statement
Improve the quality of life in the communities where we work and live.
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I liked meeting new people and expanding my knowledge base.
Cons of working at GCS
There was no room for advancement.
GCS benefits
I liked working independently.
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The team at GCS
The key people at GCS is Greg Alcorn.
Key people
Greg Alcorn
GCS rankings
GCS is ranked #84 on the Best Professional companies to work for in North Carolina list. Zippia's Best Places to Work lists provide unbiased, data-based evaluations of companies. Rankings are based on government and proprietary data on salaries, company financial health, and employee diversity.
Evaluate GCS's commitment to diversity and inclusion.
GCS diversity
9.2
Diversity score
We calculated GCS’s diversity score by measuring multiple factors, including the ethnic background, gender identity, and language skills of GCS’s workforce.
GCS diversity summary. Zippia estimates GCS's demographics and statistics using a database of 30 million profiles. Zippia verifies estimates with BLS, Census, and current job openings data for accuracy. We calculated GCS's diversity score by measuring multiple factors, including the ethnic background, gender identity, and language skills of GCS's workforce.
GCS has 1,600 employees.
60% of GCS employees are women, while 40% are men.
The most common ethnicity at GCS is White (64%).
18% of GCS employees are Hispanic or Latino.
9% of GCS employees are Black or African American.
The average employee at GCS makes $30,958 per year.
Employees at GCS stay with the company for 2.8 years on average.
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GCS financial performance
9.8
Performance score
Highest paying GCS competitors
Compare GCS salaries to competitors, including Allied Global Services, Working Solutions, and Surpass. Employees at Allied Global Services earn the highest average yearly salary of $45,910. The salaries at Working Solutions average $45,656 per year, and the salaries at Surpass come in at $45,542 per year.
Rank
Company
Average salary
Jobs
1
$45,910
0
2
$45,656
0
3
$45,542
0
4
$45,507
0
5
$45,448
0
6
$45,397
0
7
$45,389
0
8
$36,205
0
9
$34,147
0
10
$32,109
0
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Zippia gives an in-depth look into the details of GCS, including salaries, political affiliations, employee data, and more, in order to inform job seekers about GCS. The employee data is based on information from people who have self-reported their past or current employments at GCS. The data on this page is also based on data sources collected from public and open data sources on the Internet and other locations, as well as proprietary data we licensed from other companies. Sources of data may include, but are not limited to, the BLS, company filings, estimates based on those filings, H1B filings, and other public and private datasets. While we have made attempts to ensure that the information displayed are correct, Zippia is not responsible for any errors or omissions or for the results obtained from the use of this information. None of the information on this page has been provided or approved by GCS. The data presented on this page does not represent the view of GCS and its employees or that of Zippia.
GCS may also be known as or be related to GCS, Global Contact Services, Global Contact Services (GCS), Global Contact Services LLC and Global Contact Services, LLC.