Global Networks jobs - 30 jobs

Role: Cybersecurity Project Manager Columbus, OH - Onsite "3+ years experience in role with: Experience with project management and leadership across IT and business functions. Experience managing large complex projects that consist of a combination of internal/external and labor/non-labor cost components Extensive knowledge and expertise in the use of project management best practices including knowledge of waterfall, agile and SDLC methodologies and tools Must have excellent leadership skills (proven ability to coach, develop, and lead a team) and must be able to work with a diverse project team consisting of resources from all parts of the organization (both IT & Business) Proven ability to engage and develop relationships with executive sponsors and key stakeholders with clarity and precision Experience with project cost management and resource capacity planning Strong Business Process Analysis and Mapping skills Experience implementing change management approaches to support projects Experience in the indirect management of team members including assisting in the development, training, and assignment of work/projects to other members of a team Familiarity with the Energy Industry is a plus " Bachelor's Degree in Computer Science, MIS, Engineering or related field or equivalent work experience that demonstrates experience with technical project management and project leadership 4 hours of PMM training prior to assuming role 20 hours of ongoing professional training per year" " Project management certification (PMP) Agile certification such as PSM (Professional Scrum Master) and Professional Scrum Product Owner (PSPO) a plus ITIL v3 or v4 a plus"

The Consultant II, Specialty Client Success acts as a subject matter expert (SME) in the company's solutions, providing in-depth consulting services to clients. This role involves leading implementation efforts, optimizing client workflows, and managing client relationships to ensure successful adoption and usage of the company's solutions. Lead consulting engagements at client sites, corporate offices, and remotely. Develop project plans, timelines, and budgets for assigned client projects. Conduct system Discovery, analyze client-specific workflows, and configure solutions to align with best practices. Manage the Statement of Work (SOW) process, ensuring alignment with client expectations. Oversee Go-Live activities, adoption tracking, and end-user training efforts. Identify workflow inefficiencies and provide consultative recommendations to clients. Serve as the main point of contact for client stakeholders throughout the project lifecycle. Document and report QA findings, compliance validations, and implementation results. Collaborate with cross-functional teams to support integration and implementation of solutions. Travel up to 75%. Perform other duties that support the overall objective of the position. Education Required: Bachelor's degree in business administration, Health Informatics, Computer/Data Science, or related field. Or, any combination of education and experience which would provide the required qualifications for the position. Experience Required: 3-5 years of experience in healthcare consulting, software implementation, or client success roles. Experience managing healthcare IT projects and leading implementation efforts. Experience with project management methodologies, including Agile or waterfall. License/Certification Required: Ability to obtain and maintain NCP Certification in EHR or EPM and DM. Knowledge, Skills & Abilities: Knowledge of: In-depth knowledge of healthcare practice management, reporting, and interoperability. Familiarity with SQL, SAS, or other data management tools is a plus. Skill in: Strong analytical and problem-solving abilities. Ability to: Ability to manage client relationships, resolve conflicts, and drive successful project completion. The company has reviewed this to ensure that essential functions and basic duties have been included. It is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. This document does not represent a contract of employment, and the company reserves the right to change this job description and/or assign tasks for the employee to perform, as the company may deem appropriate. NextGen Healthcare is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

The Account Executive is responsible for selling the company's products or services to new business accounts and maintaining relationships with existing accounts. Contact and visit customers on a regular basis to maintain account relationship, advise of new product and service offerings, and obtain feedback on products. Serve as a point of escalation for issues or activities that the customer encounters during product utilization and expedites the resolution of customer problems/complaints. Prioritize issues appropriately within the organization and manage to satisfactory resolution. Develop in concert with the client an overall strategic account plan, including organizational structure, key executives and stakeholders, overall organization objectives and requirements, I.T. and consulting needs that can be filled by company. Establish and maintain executive level and key stakeholder relationships with the strategic account. Manage expectations of all stakeholders by effectively communicating through meetings, verbal, written and email. Work closely with the project team in order to maintain a continuous knowledge of project status in order to identify potential issues and/or opportunities within or related to the project. Ensure sales, support, and training departments provide post implementation support to strategic account as applicable. Organize and conduct the product, technical presentation and demonstrations as necessary. Quantify with client return on investment metrics and create case studies when possible. Serve as a liaison between strategic client for prospective client reference and/or site visit opportunities. Education Required: Bachelor's Degree in Finance, Accounting, Business Administration, Marketing, or related discipline. Or, any combination of education and experience which would provide the required qualifications for the position. Experience Required: 4+ years of experience in sales. Knowledge, Skills & Abilities: Knowledge of: Knowledge of sales and customer service best practices. Thorough understanding of company products, services and capabilities, and effectively communicates all offerings to the client. Proficient in Microsoft Office. Skill in: Customer focus, negotiation, communication, interpersonal skills, research, business acumen, presentation, organized with attention to detail. Ability to: Gain acceptance of a product, service, or idea ;prioritize workload, meet deadlines, and multi-task while maintaining attention to detail; establish and maintain effective working relationships through collaboration and respect. The company has reviewed this to ensure that essential functions and basic duties have been included. It is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. This document does not represent a contract of employment, and the company reserves the right to change this job description and/or assign tasks for the employee to perform, as the company may deem appropriate. NextGen Healthcare is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

The Velocity Specialist will lead and assist clients in the implementation of software or solutions while providing implementation support by contributing to activities such as evaluating client needs, developing configurations that support business processes, executing on delivery of implementation plans, and testing and troubleshooting of final configurations. Configure NextGen products based on requirements documentation and discussions. Assist project managers and the sales team by estimating efforts and assessing the feasibility of customer requirements. Provide feedback on customer-facing documents regarding their technical accuracy. Continuously learn about NextGen products, i.e. new product features, restrictions and limitations, best practices. Meticulously document new ideas, lessons learned and customer-specific knowledge in our internal knowledge base. Support existing NextGen implementations and work on customer's support tickets through our technical support system. Serve as an expert for all questions around NextGen products. Communicate implementation progress and project status internally. Perform other duties that support the overall objective of the position. 75% travel. Education Required: Bachelor's Degree or currently working towards relevant degree Or, any combination of education and experience which would provide the required qualifications for the position. Experience Required: 1-2 years in a software implementation Relevant work experience, internship or co-op experience Knowledge, Skills & Abilities: Knowledge of: Software knowledge with the ability to learn new software quickly with intuitive knowledge about how product features work. Skill in: Fast and high precision use of a mouse and keyboard. Strategic troubleshooting and thinking skills, effective skill working as a team player, strong communication skills (verbal, written). Ability to: Ability to create and validate configurations to test prior to deployment,. The company has reviewed this to ensure that essential functions and basic duties have been included. It is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. This document does not represent a contract of employment, and the company reserves the right to change this job description and/or assign tasks for the employee to perform, as the company may deem appropriate. NextGen Healthcare is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

The Client Experience Manager I is responsible for aligned Application Services clients and their experience throughout the duration of their contract. Manage all operational aspects of aligned clients, inclusive of but not limited to: daily Support case review, project management for upgrades and ancillary solution projects, and client relationship management. Build and maintain strong relationships with clients to understand their needs and expectations. Drive client outcomes while working with cross-functional teams. Develop and implement the roadmap strategy, operations, and communications to improve the overall client experience. Design, communicate, and implement comprehensive, executable project plans, status reports and documentation that meet the needs of cross-functional stakeholders. Monitor progress and performance of Support cases; take action to resolve operational problems and minimize delays. Identify, develop, and gather the resources to resolve complex Support issues and active projects. Establish strong formal and informal networks with cross-functional partners to drive engagement and ensure changes are understood / accepted across the organization. Lead meetings and provide appropriate documentation from agendas and tasks through to lessons learned. Travel to client sites on an as needed basis. Approximately 25% expected travel. Perform other duties that support the overall objective of the position. Education Required: Bachelor's Degree. Or, any combination of education and experience which would provide the required qualifications for the position. Experience Required: 6+ years experience in Project Management, Account Management and/or Support. Demonstrated experience in continuously improving processes to drive measurable outcomes. Extensive knowledge and experience with leading complex projects and process improvement initiatives. Healthcare IT Project Management experience is a plus. License/Certification Required: PMP Certification, NextGen Solution Certifications are a plus. Knowledge, Skills & Abilities: Knowledge of: Application of principles, concepts, practices, integration, scope, and time management standards of project management. Skill in: Leadership and collaboration skills. Effective communication and interpersonal skills. Detail orientated; strong analytical thinker with a willingness to share knowledge and mentor others. Aptitude for assessing information critically, recognizing trends and able to recommend ideas for improvement and process innovation. Strong conflict resolution skills and ability to deliver difficult messages while instilling a sense of partnership and trust with the client. Emotional intelligence. Ability to: Use influence to drive projects and support cases to successful completion. Communicate, influence, establish trust, and demonstrate results with multiple stakeholder groups will be critical to success for this position. Navigate organizations to get things accomplished; autonomously lead and operate projects and execute independently. Balance competing priorities and multiple projects in a fast-paced environment. Strong ability to gauge business needs and requirements to prioritize work and workflow. Be passionate about contributing to an organization focused on continuously improving client experiences. The company has reviewed this to ensure that essential functions and basic duties have been included. It is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. This document does not represent a contract of employment, and the company reserves the right to change this job description and/or assign tasks for the employee to perform, as the company may deem appropriate. NextGen Healthcare is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

The Sr. Staff Engineer, AI will lead the architecture, delivery, and continuous improvement of agentic AI systems across multiple healthcare domains. This role will own complex initiatives end-to-end-setting technical direction, establishing quality and safety bars, and mentoring engineers-while ensuring solutions are compliant, reliable, and cost-efficient at scale. The Engineer will collaborate with cross-functional teams-including product managers, data engineers, and clinical experts-to develop solutions that are HIPAA/HITECH compliant, clinically relevant, and technically robust. Architect, engineer, and deploy multi-agent ecosystems (MCP/A2A/ACP) with clear boundaries, contracts, and observability-covering planning, tool-use, retrieval, and safety rails. Drive model selection, fine-tuning, evaluation design, red-teaming, and continuous feedback loops; codify standards for RAG, prompt governance, and context management. Use agentic frameworks (e.g., LangChain/LangGraph) to design modular, scalable agent architectures. Scale and harden production deployments with monitoring, drift detection, prompt/version control, A/B/ABn frameworks, cost/perf segmentation, and rollback playbooks. Partner with product/clinical leaders to define multi-quarter roadmaps and success metrics; translate clinical workflows into agent capabilities. Mentor & elevate the team: code reviews, design docs, internal talks, and guiding other engineers. Perform other duties that support the overall objective of the position. Education Required: Bachelor's degree (or higher) in Computer Science, Data Science, Artificial Intelligence, or a related field. Or, any combination of education and experience which would provide the required qualifications for the position. Experience Required: 8-12 years as a Data Scientist/AI Engineer with experience leading complex, cross-team projects to production. Deep expertise with Python and ML frameworks (PyTorch/TensorFlow) and agentic stacks (LangChain/LangGraph) with proven experience implementing RAG at scale and fine-tuning models. Demonstrated experience in safety, reliability, and cost governance for GenAI systems. Knowledge, Skills & Abilities: Knowledge of: Generative AI frameworks and architectures (Transformers, LLMs, diffusion models). Machine learning frameworks (PyTorch, TensorFlow, Scikit-learn). Healthcare data formats, privacy requirements (HIPAA), and integration challenges. Voice recognition and transcription technologies (preferred). Skill in: Programming in Python (preferred) or similar languages. Designing modular, scalable AI agent architectures. Prompt engineering, retrieval-augmented generation (RAG), and model context optimization. Problem-solving and analytical thinking. Ability to: Rapidly prototype and iterate on AI agent designs. Collaborate effectively across technical and clinical teams. Adapt in a fast-paced, mission-driven environment. Communicate technical concepts to non-technical stakeholders. The company has reviewed this to ensure that essential functions and basic duties have been included. It is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. This document does not represent a contract of employment, and the company reserves the right to change this job description and/or assign tasks for the employee to perform, as the company may deem appropriate. NextGen Healthcare is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Job DescriptionBenefits: commissions Apply today Bonus based on performance Company parties Flexible schedule Opportunity for advancement Training & development Tuition assistance NO EXPERIENCE NEEDED!! Life Insurance Agent Career Overview A Life Insurance Agent helps individuals and families protect their financial future by offering life insurance solutions tailored to their needs. This role involves educating clients about different types of life insurance policies, recommending appropriate coverage, and assisting with the application process. Key Responsibilities: Build relationships with new and existing clients Understand clients financial goals and recommend suitable life insurance policies Explain policy details, benefits, and options in simple terms Follow up with leads and schedule appointments Complete applications and submit required documentation Provide ongoing service and policy reviews Skills & Traits: Self-motivated and goal-oriented Willingness to learn and grow Typical Work Environment: Flexible schedule, often includes meeting clients in person or via Zoom, and following up by phone or email. Can be part-time or full-time. Income Potential: Commission-based, with opportunities for bonuses and residual income. Income grows with effort, skill, and client base. This is a remote position.

The Sr. Interoperability & Integration Solutions Advisor will lead integration projects and provide advanced technical expertise to support clients through strategic advisory and technical problem-solving. This client-facing role involves designing and implementing data integration solutions, developing and deploying APIs, and ensuring compliance with healthcare standards. Design & Implementation: Develop and implement data integration solutions, including ETL workflows and interfaces, to facilitate seamless data exchange between healthcare systems. API Development: Create and deploy APIs and custom solutions to enhance system interoperability and meet client-specific requirements. Troubleshooting: Lead troubleshooting and root-cause analysis for complex data integration issues, providing effective resolutions in a timely manner. Compliance: Ensure all solutions adhere to healthcare standards such as HL7, FHIR, and HIPAA, maintaining data security and regulatory compliance. Mentorship: Provide technical guidance and mentorship to entry-level team members, fostering professional growth and knowledge sharing. Client Engagement: Collaborate with clients to understand their requirements, align solutions with business goals, and deliver strategic advisory services. Perform other duties that support the overall objective of the position. Education Required: Bachelor's degree in Computer Science, Information Technology, Health Informatics, or a related field. Or, any combination of education and experience which would provide the required qualifications for the position. Experience Required: 3-5 years of experience in data integration, ETL development, or interoperability solutions within healthcare or IT sectors. Hands-on experience with integration platforms such as Mirth, Cloverleaf, or Corepoint. Experience with cloud-based integration solutions and services. (preferred) License/Certification Required: Certifications in relevant integration technologies or methodologies. (preferred) Knowledge, Skills & Abilities: Knowledge of: Proficient in HL7, FHIR, APIs, and data mapping. Familiarity with additional healthcare interoperability standards and protocols is preferred. Skill in: Strong verbal and written communication abilities, with a proven track record in client engagement and relationship management. Excellent analytical and problem-solving skills, capable of addressing complex technical challenges effectively. Ability to: The company has reviewed this to ensure that essential functions and basic duties have been included. It is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. This document does not represent a contract of employment, and the company reserves the right to change this job description and/or assign tasks for the employee to perform, as the company may deem appropriate. NextGen Healthcare is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

The Data Scientist will contribute to the development of AI and Generative AI (GenAI) models and workflows tailored for the healthcare domain. This role will work on building solutions that address real-world challenges. This role offers an exciting opportunity to apply knowledge of GenAI, machine learning, and healthcare-specific requirements while collaborating with a multidisciplinary team of experts. Develop workflows to enhance the efficiency and accuracy of note-taking in healthcare settings. Collaborate with data engineers, product teams, and clinical experts to ensure solutions align with healthcare workflows and standards. Address healthcare-specific challenges such as HIPAA compliance, medical terminology integration, and adherence to standards like ICD, CPT, and HL7/FHIR. Stay updated with the latest advancements in GenAI, NLP, computer vision, and healthcare AI technologies. Perform other duties that support the overall objective of the position. Education Required: Bachelor's degree (or higher) in Computer Science, Data Science, Artificial Intelligence, or a related field. Or, any combination of education and experience which would provide the required qualifications for the position. Experience Required: Experience working with multiple GenAI models, including open-source. Experience with natural language processing (NLP) and computer vision techniques. Experience in data preprocessing and model deployment. Knowledge, Skills & Abilities: Knowledge of: Strong foundational knowledge of generative AI techniques and frameworks (e.g., Transformers, GPT, diffusion models). Proficiency in machine learning tools and frameworks such as TensorFlow, PyTorch, or Scikit-learn. Familiarity with healthcare data structures, workflows, and challenges (e.g., EMR/EHR integration, ICD/CPT coding, HL7/FHIR). Knowledge of voice recognition and transcription technologies is a plus. Skill in: Strong programming skills in Python or similar languages. Strong problem-solving skills and a growth mindset. Ability to: Eagerness to learn and adapt in a fast-paced, mission-driven environment. The company has reviewed this to ensure that essential functions and basic duties have been included. It is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. This document does not represent a contract of employment, and the company reserves the right to change this job description and/or assign tasks for the employee to perform, as the company may deem appropriate. NextGen Healthcare is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

The Director, Office of the CEO (Strategic Projects) is a high-visibility, two-year rotational role designed for exceptional pre-MBA or post-MBA talent with prior professional experience. The role exists to enable the CEO to operate at maximum effectiveness by advancing enterprise-wide strategic priorities, driving rigorous analysis, and ensuring disciplined execution across the organization. Partnering closely with the CEO and the executive leadership team, this role works behind the scenes to translate strategy into action, align stakeholders, and surface insights that support high-quality decision-making. The position combines strategic thinking, analytical depth, and operational follow-through in a fast-moving, highly confidential environment. At the conclusion of the two-year rotation, high-performing individuals may be considered for placement in a senior role aligned with business needs and individual strengths. Support and execute the CEO's strategic priorities through structured project management, analysis, and cross-functional coordination. Keep the CEO informed of organizational climate, key initiatives, emerging risks, and opportunities impacting enterprise priorities. Serve as a connective tissue between the CEO, executive leadership team, and broader organization to ensure alignment and clarity on company priorities. Lead or coordinate cross-functional initiatives and CEO-directed projects, including developing recommendations and supporting operational execution. Ensure the CEO and senior leaders are well-prepared for meetings by developing agendas, briefing materials, decision frameworks, and follow-up actions. Create and assemble executive- and Board-level materials, including presentations, analyses, and briefing documents. Support planning and content development for executive forums such as leadership meetings, All Hands, and other organizational touchpoints, in partnership with HR and Communications. Coordinate agenda development and materials for Board meetings and ad hoc sponsor or investor requests, as applicable. Identify opportunities to improve enterprise processes, workflows, and operating cadence for greater clarity, efficiency, and accountability. Manage confidential and time-sensitive initiatives requiring sound judgment, discretion, and executive presence. Travel 10-20% Perform other duties that support the overall objective of the position. Education Required: Bachelor's degree. MBA completed, in progress, or planned is strongly preferred. Or, any combination of education and experience which would provide the required qualifications for the position. Experience Required: 3-7 years of professional experience in consulting, strategy, analytics, operations, finance, or similarly rigorous roles. 5 years of experience with strategic consulting experience in a top tier consulting firm; strategic planning and execution skills honed through exposure to sound technology, analytical rigor, and operational focus. Knowledge, Skills & Abilities: Knowledge of: Strong business acumen with exposure to multiple functional areas. Skill in: Exceptional project management skills and ability to manage competing priorities. Excellent written and verbal communication skills, including experience preparing executive- and Board-level materials. Ability to: Demonstrated ability to structure complex problems, synthesize data, and translate insights into actionable recommendations. Proven ability to work collaboratively across departments and influence without authority. Ability to comfortably operate in a remote, high-autonomy environment. The company has reviewed this to ensure that essential functions and basic duties have been included. It is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. This document does not represent a contract of employment, and the company reserves the right to change this job description and/or assign tasks for the employee to perform, as the company may deem appropriate. NextGen Healthcare is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

The Principal Data Platform Architect will be focused on revolutionizing healthcare through AI and generative AI technologies. This role will be instrumental in architecting a healthcare analytical data platform to support the development of a variety of healthcare applications, and deployment of AI models. The Principal Data Platform Architect will play a critical role in transforming healthcare data into actionable insights, ensuring compliance with industry standards while leveraging cutting-edge technologies. Data Engineering & Pipeline Development: Collaborate with the business analysts and data architects in the design and build of a comprehensive common healthcare analytical data model following modern data architecture principles Design, implement, and optimize ETL/ELT pipelines to support data ingestion and transformation from diverse healthcare data sources. Develop and maintain scalable data pipelines for real-time and batch processing to meet traditional BI application and advanced AI/ML needs. Work with structured, semi-structured, and unstructured data to create usable datasets for reports and dashboards along with AI model training and deployment. Database Management: Manage and optimize a variety of databases, including Postges, NoSQL, graph databases, and cloud-based databases like Snowflake and Redshift. Ensure efficient storage, retrieval, and integration of data across different systems. AI Integration: Collaborate with data scientists and AI engineers to create datasets for a variety of use cases. Implement data annotation, curation, and augmentation techniques to enhance data readiness for AI/ML applications. Healthcare Data Expertise: Apply knowledge of healthcare data standards such as HL7 and FHIR, ensuring adherence to HIPAA compliance and other regulatory requirements. Address challenges related to unstructured data extraction and large-scale data ingestion in EMR/EHR systems. Collaboration & Innovation: Work closely with cross-functional teams, including healthcare specialists, to understand and address data needs. Ensure data quality, integrity, and security, especially when dealing with sensitive healthcare data. Continuous Improvement: Stay updated with emerging technologies and frameworks in data engineering, AI, and healthcare. Contribute to the continuous improvement of processes and tools within the data engineering team. Perform other duties that support the overall objective of the position. Education Required: Bachelor's degree (or higher) in Computer Science, Data Science, Artificial Intelligence, or a related field. Or, any combination of education and experience which would provide the required qualifications for the position. Experience Required: 10+ years of proven experience as a technical lead or manager on projects following modern architectural paradigms such as Data Lake, Data Lakehouse, and Data Mesh for high volume analytics. Hands on experience with ETL/ELT development using tools such as dbt, Fivetran, Spark, Snowpark including orchestration via Airflow or similar. Hands on experience orchestrating data pipelines in implementing star-schema data models for traditional BI applications Experience working with cloud platforms like AWS, Azure, or Google Cloud. Knowledge, Skills & Abilities: Knowledge of: Familiarity with big data frameworks such as Apache Spark, Kafka, and Hadoop. Knowledge on preparing and managing datasets for AI/ML model training and deployment. Understanding of data processing for voice, image, and text-based AI solutions. Familiarity with healthcare data standards and interoperability protocols. Knowledge of EMR/EHR systems and healthcare data management challenges. Skill in: Strong programming skills in Python, and/or Scala,/Java, and SQL. Excellent problem-solving and debugging skills. Strong communication and collaboration abilities to work with diverse stakeholders. Ability to: Handle diverse data types and ensuring scalability in a complex environment. The company has reviewed this to ensure that essential functions and basic duties have been included. It is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. This document does not represent a contract of employment, and the company reserves the right to change this job description and/or assign tasks for the employee to perform, as the company may deem appropriate. NextGen Healthcare is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

The Machine Learning Operations (MLOps) Engineer will support our AI/ML initiatives by streamlining the deployment, monitoring, and scaling of machine learning models in production environments. The incumbent will have a solid understanding of machine learning workflows, DevOps principles, and cloud technologies, with a focus on optimizing machine learning pipelines and ensuring reliable and efficient operations. Model Deployment and Integration: Implement and maintain CI/CD pipelines for deploying machine learning models to production environments. Ensure seamless integration of machine learning models into existing software systems. Infrastructure and Automation: Design and manage scalable infrastructure for training, testing, and serving machine learning models. Automate data preprocessing, model training, and deployment workflows. Monitoring and Optimization: Monitor the performance of deployed models and systems, identifying and resolving issues proactively. Optimize model inference latency, scalability, and resource utilization. Collaboration: Work closely with data scientists, software engineers, and product teams to understand requirements and deliver operational solutions. Collaborate with DevOps and cloud engineering teams to ensure infrastructure reliability and security. Data and Model Management: Maintain version control for datasets, models, and code. Implement best practices for data and model governance, ensuring compliance with organizational and regulatory requirements. Continuous Improvement: Stay updated with the latest trends in MLOps tools, frameworks, and practices. Recommend and implement improvements to the MLOps processes and infrastructure. Perform other duties that support the overall objective of the position. Education Required: Bachelor's degree in Computer Science, Data Science, Engineering, or a related field. Or, any combination of education and experience which would provide the required qualifications for the position. Experience Required: 2-3 years of hands-on experience in MLOps, DevOps, or related roles. Experience with MLOps tools and platforms like MLflow, Kubeflow, or SageMaker. Experience with feature stores and model versioning systems. Experience in building CI/CD pipelines using tools like Jenkins, GitLab CI, or similar. Knowledge, Skills & Abilities: Knowledge of: Proficiency in Python and familiarity wStrong understanding of containerization and orchestration tools (e.g., Docker, Kubernetes). Strong understanding of containerization and orchestration tools (e.g., Docker, Kubernetes). Familiarity with distributed computing frameworks (e.g., Apache Spark). Knowledge of cloud platforms such as AWS, Azure, or Google Cloud. Solid understanding of model monitoring, logging, and debugging tools. Familiarity with database technologies and data pipelines (SQL, NoSQL, ETL/ELT processes). Skill in: Strong problem-solving skills and a detail-oriented mindset. Excellent communication and collaboration abilities. Ability to: The company has reviewed this to ensure that essential functions and basic duties have been included. It is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. This document does not represent a contract of employment, and the company reserves the right to change this job description and/or assign tasks for the employee to perform, as the company may deem appropriate. NextGen Healthcare is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

The Specialist II, Application Managed Services is responsible for assisting clients in meeting their organizational goals and objectives at an application level. This role serves as a strategic advisor, consulting clients on best practices for NextGen software applications solutions and workflows. Implementing new software and upgrading the application suite as well as system configuration, client training, and issue troubleshooting and resolution. Collaborate with teams to develop strategy for client specific roadmap, product optimizations, new product implementation, and software upgrades, and change management. Assess current system workflows and configurations; identify opportunities for alignment with NextGen best practices and model build system. Develop departmental implementation tools and artifacts; scope and perform custom template and software programming utilizing software development best practices. Implement new software and upgrade the NextGen application suite. Deliver application-level support and expertise to clients during active implementation by conducting system configurations, testing, training, go live support, and post implementation issue resolution. Prepare, lead and execute presentations, training, and work sessions with a strong command of the audience both internally and externally. 25%-50% travel may be required, depending on client requirements and business needs. Flexible hours including weekend work may be required with advance notice. Perform other duties that support the overall objective of the position. Education Required: Bachelor's Degree. Or, any combination of education and experience which would provide the required qualifications for the position. Experience Required: 3-5 years' experience in relevant discipline such as: implementation and training, consulting, health care/private practice, or healthcare IT providing similar services/products. License/Certification Required: NextGen Certified Professional within 90 days of onboarding. Established NextGen Certified Professional is a plus. Knowledge, Skills & Abilities: Knowledge of: Healthcare IT software implementation and training. Software applications, workflows, system configuration, client training, and troubleshooting resolution best practices. Skill in: Building relationships; interpersonal, written, and visual communication; analytical, problem solving, detail oriented, troubleshooting, project & time management, and presentation skills. Ability to: Drive projects to a successful outcome both in a team environment and independently. Communicate, influence, establish trust, and demonstrate results with multiple stakeholder groups. Recognize and diffuse stressful situations. Quickly assess client sensitivities, communication style, and organizational culture and adapt project to ensure success. Be passionate about contributing to an organization focused on continuously improving client experiences. Ability to balance competing priorities and multiple projects in a fast-paced environment. The company has reviewed this to ensure that essential functions and basic duties have been included. It is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. This document does not represent a contract of employment, and the company reserves the right to change this job description and/or assign tasks for the employee to perform, as the company may deem appropriate. NextGen Healthcare is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

The ITSM Problem Manager is a strategic and hands-on role responsible for driving root cause analysis, problem elimination, and long-term solutions to recurring issues impacting NextGen Healthcare. This role will partner closely with Support Operations, IS Hosting, Information Security, IS, and Product & Development teams to investigate and resolve persistent issues affecting service delivery. The incumbent will be responsible for one or more of the following NextGen Healthcare specialties: PM, EHR, ACE, PxP, Database, Infrastructure, Performance, Interoperability, or Interface. Problem Identification & Analysis: Lead investigations for the identification, documentation, and prioritization of problems based on major incidents, incident trends, monitoring insights, and stakeholder input. Use data-driven approaches to identify systemic issues and proactively drive improvements. Root Cause Analysis (RCA): Own and manage in-depth technical investigations using structured methodologies (e.g., 5 Whys, Fishbone, Fault Tree Analysis) to identify true root causes of recurring incidents or service degradations. Solution Architecture & Implementation Support: Drive the implementation of technical solutions that address the root causes of problems. This includes contributing to code fixes, database optimizations, performance tuning, or infrastructure enhancements. Technical Collaboration Across Teams: Collaborate with Incident and Change Management teams, engineers, architects, developers, and operations personnel across Support Operations, IS Hosting, IT Security, and application development teams to co-create and implement effective problem remediation strategies. Expert Hub Case Ownership: Serve as a designated expert within the Expert Hub responsible for troubleshooting and resolving incoming cases related to your area of specialization (e.g., PM, EHR, ACE, PxP, Database, Infrastructure, Performance, Interoperability, or Interface). Collaborate with and mentor support team members to expand knowledge of applications and services as well as troubleshooting techniques. Work closely with clients to provide deep product insights, knowledge sharing, and enablement. Automation & Scripting: Develop or recommend automation scripts and tools to prevent issue recurrence or reduce manual intervention. Contribute to self-healing capabilities and resilience engineering initiatives. Problem Lifecycle Management: Support the Manager, Problem Management in overseeing the lifecycle of problems from identification through root cause and remediation. Ensure problem records are updated, categorized, and closed with accurate documentation in the ITSM tool (e.g., ServiceNow, Salesforce Service Cloud). Knowledge Management & Preventative Measures: Capture and share knowledge through problem records, technical documentation, and lessons learned sessions. Develop reusable solutions, best practices, and architectural guidance to avoid future issues. Process Improvement: Drive a culture of continuous improvement and proactive problem prevention within the Problem Management process by identifying gaps, reducing Mean Time to Repair (MTTR), and refining the interaction between Problem Management and other ITSM processes (Incident, Change, Configuration, etc.). Reporting & Metrics: Develop and present problem management reports, including KPIs, RCA documentation, and trend analysis, to leadership. Provide metrics and dashboards to measure problem management effectiveness, including problem recurrence rates, resolution timeframes, RCA completion rates, and impact reductions. Perform other duties that support the overall objective of the position. Education Required: Bachelor's degree in Computer Science, Information Systems, Engineering, or related technical field. Or, any combination of education and experience which would provide the required qualifications for the position. Experience Required: 5+ years of experience in IT operations, software engineering, systems architecture, or infrastructure engineering. 2+ years in a dedicated Problem Management or post-incident review role. Experience in enterprise IT environments is essential. Strong background in application and/or infrastructure architecture, with experience across cloud, on-prem, and hybrid environments. Proven experience working cross-functionally and collaboratively in high-pressure environments. Preferred: Experience working in DevOps or Agile environments. Exposure to containerized platforms and orchestration (e.g., Kubernetes, Docker). Hands-on experience with service mapping and CMDB tools. Prior experience with ITSM tools (e.g., ServiceNow, Salesforce Service Cloud). License/Certification Required: ITIL v4 certification(s) and/or TOGAF certification are a plus. Knowledge, Skills & Abilities: Knowledge of: Proficiency in at least one scripting or development language (e.g., Python, PowerShell, Java, SQL) and knowledge of enterprise databases (SQL Server, PostgreSQL, etc.). In-depth understanding of enterprise systems, networking concepts, storage, virtualization, and database architectures. Highly desirable knowledge: Familiarity with performance bottleneck analysis and scalability design ; Familiarity with observability platforms (e.g., Splunk, Datadog, Dynatrace, AppDynamics) ; Understanding of IT compliance and risk frameworks. Skill in: Exceptional diagnostic skills with the ability to deconstruct complex technical problems. Effective communication skills with the ability to explain technical findings to non-technical stakeholders. Collaboration and the ability to work cross functionally. Strong documentation skills with a focus on accuracy, clarity, and completeness. Ability to: Strong ability to think both tactically and strategically to address root causes and architect long-term solutions. Ability and comfort preparing detailed reports, technical diagrams, and root cause analysis documents. The company has reviewed this to ensure that essential functions and basic duties have been included. It is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. This document does not represent a contract of employment, and the company reserves the right to change this job description and/or assign tasks for the employee to perform, as the company may deem appropriate. NextGen Healthcare is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Plan, design, develop, and launch efficient business and operations systems in support of core organizational functions and business processes. Gather and analyze data in support of business cases, proposed projects, and systems requirements. Perform work with a high degree of latitude and handles more complex client accounts and/or configuration issues. Partner with decision makers, systems owners, and end users to define business, financial, and operations requirements and systems goals, identify and resolve systems issues, drive new projects and initiatives, and support existing business dependency. Develop standards, procedures, and design documents related to system architecture. Lead internal teams and IT to gather business requirements needed for system modifications, enhancements, and implementations. Analyze results of user testing to define interface requirements and develop specifications or prototypes. Develop, design, and edit interface templates or interface code, following established software development and methodologies. Serve as the subject matter expert (SME) to identify, create, and facilitate process design changes through the review and analysis of system effectiveness and efficiency; ensure data is reliable and develop strategies for improving and leveraging these systems. Troubleshoot technical issues and lead technical investigations to identify and discover system errors, application modification, and/or functionality related issues. Determine priority of escalated issues effectively and manage conflicting/competing priorities. Perform in-depth tests, utilizing end-user reviews, for modified and new systems and other post-implementation support. Lead and participate in Sprints for development cycle, define deliverables, determine improvement priorities, and provide feedback to ensure on-time delivery of project tasks and milestones. Education Required: Bachelor's degree in Computer Science or related discipline. Or, any combination of education and experience which would provide the required qualifications for the position. Experience Required: 5+ years' experience in using and implementing enterprise application solutions. 5+ years' experience in enterprise application configuration and development. Salesforce platform experience. Oracle CPQ (Big Machines) or similar type of application. Agile environment. Experience designing and supporting large-scale technically complex solutions. Knowledge, Skills & Abilities: Knowledge of: Salesforce configuration and portals including but not limited to developing custom objects, work-flow business rules, and validation rules; Sarbanes Oxley (SOX) processes and Stock Keeping Unit (SKU) creation and modification processes; relational databases used at enterprise scale; Microsoft Office Suite. Skill in: Effective relationship management, communication, and presentation; dealing effectively with customers, vendors, peers, and senior management; work in a fast-paced environment; staying organized, prioritizing workload, multi-tasking, and meeting deadlines. Ability to: Provide orientation and training to end users; mentor and provide guidance to junior staff; work independently as a self-starter in a fast-paced environment; adapt to growing and changing environment delivering accuracy while managing multiple deliverables within a projected timeline. The company has reviewed this to ensure that essential functions and basic duties have been included. It is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. This document does not represent a contract of employment, and the company reserves the right to change this job description and/or assign tasks for the employee to perform, as the company may deem appropriate. NextGen Healthcare is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

The Director, Governance, Risk & Compliance leads a team of analysts to build and maintain an effective GRC program at NextGen Healthcare. The ideal candidate will collaborate closely with the rest of the Information Security department, along with Product, R&D, and Engineering teams to define and partner on appropriate security controls across NextGen products and systems, including NextGen SaaS offerings and platforms. This team will also have responsibility for NextGen Healthcare's Security Governance and various regular Certification cycles and partnering with Legal on Information Security related contracts and requirements. Establish IT audit procedures relevant to HITRUST/HIPAA, ISO 27001, SOC 2, and other data protection or privacy-related regulations Provide governance and security oversight around the company's adoption and use of AI, LLMs, and other generative-AI capabilities Evaluate and test the design and operating effectiveness of technical and administrative security controls Maintain and manage the Third-Party Risk Management program and integration with Vendor and Customer related Security obligations, requirements, and contractual agreements Work closely with the CISO to develop and implement strategies for governance and compliance related to corporate-wide security initiatives Design and implement data protection policies, process and procedures to align with HIPAA and Information Security policies, especially for cloud-hosted data environments and customer data handling throughout the development lifecycle Implement and manage an Identity Governance Program to ensure appropriate authorization to key resources, including the development of a Role Based Access Control and Role Review process. Develop training programs and FAQs related to data protection, privacy and secure data handling procedures Provide oversight and guidance for periodic security assessments to ensure compliance with information security policies and established security controls Develop metrics and compliance dashboards to measure progress for security initiatives and communicate team accomplishments and the effectiveness of audited security controls and processes Maintain and mature the Risk Register, Policy Exception Tracking, and Security Dashboard processes, standards, and components Ensure applications, networks, systems, cloud services, people, and process are assessed, monitored and audited in accordance with security controls related to SOC 2, ISO 27001, HITRUST/HIPAA and the corporate Information Security Policy Work closely with cross-functional teams to ensure security controls have been designed effectively and are working as intended Identify control deficiencies and weaknesses and recommending remediation plans for improvements Create, manage and hold staff accountable for corrective action plans (CAPs) Implement a process for continuous improvement of IT controls Work with internal and external resources to conduct and manage an assessment program for compliance requirements, including auditing and monitor privileged access to critical information systems; authentication and authorization processes; change control processes and IT operations processes Work closely with the Engineering teams to automate monitoring and auditing to reduce manual effort required for compliance activities Develop communication plans for executive-level reporting Lead the team in the development and evolution of security roadmaps, embodiment of strategic plans, understanding controls and process gaps, providing architectural vision, and enabling the larger information security team. Hire, grow and retain team members to expand the team and its capabilities within the organization. Perform assessments of security tools, vendors, and solutions to support information security roadmap initiatives Act as an advocate for mentoring and technical career growth in the information security organization Act as a liaison with other internal NextGen teams or driving new capabilities, product investments, and research to fill coverage gaps. Provide assistance and guidance to Sales and Support teams across various customer engagements. Regularly provide key performance and risk indicator metrics for management visibility into the status, health, and maturity of the Information Security Program at NextGen. Education Required: Bachelor's degree in Computer Science, Programming, Engineering, or similar field. Or, any combination of education and experience which would provide the required qualifications for the position. Experience Required: 4+ years of experience in Information Security with an emphasis on IT audit, IT risk management and/or IT compliance. Prior experience with managing a GRC team. Extensive background in information security services and operations and the people, process, and technology components. Significant experience in fulfilling business needs through the development of solutions through well-organized processes. Experience in client-facing discussions with new and existing customers to discuss security controls and implementations. Significant Service Management and or vendor management experience. License/Certification Required: Appropriate certifications a plus. Knowledge, Skills & Abilities: Knowledge of: Knowledge of technical security control environments and compliance frameworks including CSA CCM, ISO 270001 and SOC 2, HITRUST/HIPAA and GDPR. Skill in: Excellent analytical, technical and internal audit skills. Excellent organizational and documentation skills. Strong project management skills highly desired. Ability to: Proven ability to manage priorities & deadlines and to work independently in a highly dynamic and diverse environment with multiple concurrent projects happening simultaneously. The company has reviewed this to ensure that essential functions and basic duties have been included. It is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. This document does not represent a contract of employment, and the company reserves the right to change this job description and/or assign tasks for the employee to perform, as the company may deem appropriate. NextGen Healthcare is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Job DescriptionBenefits: commissions Apply today Bonus based on performance Company parties Flexible schedule Opportunity for advancement Training & development Tuition assistance This is a career opportunity where you are able to earn exactly equal to the amount of hard work and dedication you put in! Were looking for a results-driven sales representative to actively seek out and engage customer prospects. You will provide complete and appropriate solutions for every client. All of our team is home grown and starts as a sales person. We are always opening up more offices and need leaders, so this is chance to make high six-figure income without a degree. Just by sheer merit and willingness to learn and improve. **Benefits:** - Competitive commission structure. - Opportunities for career advancement and professional development. - Supportive and collaborative work environment. Join our team and take your sales career to the next level! If you're passionate about driving results and delivering exceptional customer service, we want to hear from you. **Key Responsibilities:** 1. **Generate New Business:** Proactively identify and pursue new business opportunities through cold calling, networking, and other lead generation methods. 2. **Build and Maintain Relationships:** Cultivate strong relationships with prospective and existing clients to understand their needs and provide tailored solutions. 3. **Achieve Sales Targets:** Meet and exceed monthly, quarterly, and annual sales targets through effective prospecting, negotiation, and closing techniques. 4. **Product Knowledge:** Develop a deep understanding of our products and services to effectively communicate their value proposition to clients. 5. **Sales Presentations:** Deliver persuasive sales presentations and demonstrations to potential clients, showcasing the benefits and features of our offerings. This is a remote position.

The AI Solutions Architect will develop and implement our healthcare platform's applications, data pipelines, and AI/ML components through hands-on software engineering and system integration. Develop, test, and deploy backend, frontend, AI/ML and data components. Analyze system requirements and design software solutions for data pipelines and AI/ML integrations. Write, debug, and maintain code for AI model orchestration and intelligent workflow designs. Implement and document API strategies and integration patterns. Troubleshoot software issues, optimize application performance, and ensure security and compliance in all solutions. Collaborate with DevOps and engineering teams to deploy and maintain cloud-based infrastructure and services. Perform software documentation, code reviews, and testing activities. Assist with evaluating tools, frameworks, and cloud services to improve development efficiency. Perform other technical duties that support the overall objectives of the position. Perform other duties that support the overall objective of the position. Education Required: Bachelor's or Master's degree in Computer Science, Engineering, Data Science, or a related field. Or, any combination of education and experience which would provide the required qualifications for the position. Experience Required: 7+ years in software engineering, with 3+ performing systems analysis, software design, or development roles. Broad experience in multiple technology stacks (Python, Node.js, .NET, modern frontend frameworks). Experience with AI model integration and orchestration patterns. Knowledge, Skills & Abilities: Knowledge of: Strong understanding of cloud architecture (AWS, Azure, or GCP). Healthcare interoperability knowledge (FHIR, HL7) is a plus. Knowledge of agent-based architecture patterns, LangChain, LangGraph, or similar orchestration frameworks is highly valued. Skill in: Writing, testing, and debugging software code. Troubleshooting and resolving technical issues. Communication, leadership, stakeholder management. Analytical & problem solving skills. Collaboration skills. Ability to: Demonstrated ability to build consensus and lead among many stakeholders. Ability to manage complex, competing priorities and deliver results under tight deadlines. The company has reviewed this to ensure that essential functions and basic duties have been included. It is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. This document does not represent a contract of employment, and the company reserves the right to change this job description and/or assign tasks for the employee to perform, as the company may deem appropriate. NextGen Healthcare is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

The Director, Product Marketing & Client Advocacy is a strategic leader responsible for building and leading demand generation, RFP operations, and client advocacy programs to drive growth and product adoption. This role bridges Product, Sales, and Marketing to accelerate pipeline growth and market credibility while serving as a key stakeholder in NextGen's platform transformation and rebrand initiatives. Build, lead, and develop a high-performing product marketing team, providing mentorship, conducting regular 1:1s and performance reviews, and creating career growth paths for team members. Own the strategy and end-to-end operational excellence of the RFP organization, ensuring timely, accurate, and compelling representation of product capabilities in competitive opportunities. Direct the RFP team to establish standardized content frameworks, maintain knowledge libraries, and continuously improve response quality and efficiency in partnership with Product, Sales, and subject matter experts. Lead product demand generation initiatives-including campaign strategy, content development, and program execution-to accelerate awareness and pipeline growth. Drive cross-functional alignment of demand gen activities with product launches, go-to-market priorities, and sales enablement needs. Build and scale the client advocacy program structure from the ground up, creating a comprehensive operation that supports sales cycles, marketing initiatives, events, and analyst relations. Cultivate strategic relationships with high-satisfaction clients willing to serve as peer references, testimonial sources, and brand advocates, highlighting customer success stories and amplify authentic client voices across owned and third-party platforms to drive trust, awareness, and market credibility. Serve as a key stakeholder in NextGen's platform transformation initiative and act as a strategic voice of the client, ensuring internal alignment with market needs and buyer perceptions. Lead the product marketing organization through NextGen's rebrand initiative, partnering with executive leadership to drive strategic direction. Perform other duties that support the overall objective of the position. Education Required: Bachelor's Degree in Marketing, Communications, Business, or related discipline. Or, any combination of education and experience which would provide the required qualifications for the position. Experience Required: 10+ years' progressive experience in a professional environment, including customer service, B2B, Healthcare IT, software, client reference, or client success. 5+ years' people leadership experience, with demonstrated success building and developing high-performing teams. 5+ years' as director level management. 5+ years' leading complex programs or projects at scale. 5+ years' healthcare experience. Proven experience in demand gen, customer marketing, or product marketing-preferably in SaaS or healthcare technology. Knowledge, Skills & Abilities: Knowledge of: Best practices employed in demand generation, RFP management, market trends and insights, client advocacy, client satisfaction, customer service, and sales strategies. Healthcare software/IT, client reference programs, and client success methodologies. CRM and marketing systems and Microsoft Office Suite. Skill in: Strategic thinking and translating market insights into actionable business strategies. Leadership and interpersonal skills to build, motivate, mentor, and develop teams. Communication (written, verbal), organizational, and time management skills. Critical thinking, problem, and analytical skills. Ability to: Build and scale teams and operations in a fast-paced, high-growth environment. Drive strategic direction and lead organizational transformation initiatives. Work in a fast-paced environment; stay organized, prioritize workload, multi-task, and meet deadlines. Lead change management through rebranding and platform transformation efforts. Establish and maintain effective working relationships with key stakeholders across the organization. The company has reviewed this to ensure that essential functions and basic duties have been included. It is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. This document does not represent a contract of employment, and the company reserves the right to change this job description and/or assign tasks for the employee to perform, as the company may deem appropriate. NextGen Healthcare is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.