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Become A Global Operations Manager

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Working As A Global Operations Manager

  • Making Decisions and Solving Problems
  • Communicating with Supervisors, Peers, or Subordinates
  • Getting Information
  • Coordinating the Work and Activities of Others
  • Guiding, Directing, and Motivating Subordinates
  • Deal with People

  • Make Decisions

  • Stressful

  • $104,000

    Average Salary

What Does A Global Operations Manager Do

Top executives devise strategies and policies to ensure that an organization meets its goals. They plan, direct, and coordinate operational activities of companies and organizations.

Duties

Top executives typically do the following:

  • Establish and carry out departmental or organizational goals, policies, and procedures
  • Direct and oversee an organization’s financial and budgetary activities
  • Manage general activities related to making products and providing services
  • Consult with other executives, staff, and board members about general operations
  • Negotiate or approve contracts and agreements
  • Appoint department heads and managers
  • Analyze financial statements, sales reports, and other performance indicators
  • Identify places to cut costs and to improve performance, policies, and programs

The responsibilities of top executives largely depend on an organization’s size. For example, an owner or manager of a small organization, such as an independent retail store, often is responsible for purchasing, hiring, training, quality control, and day-to-day supervisory duties. In large organizations, however, top executives typically focus more on formulating policies and strategic planning, while general and operations managers direct day-to-day operations.

The following are examples of types of top executives working in the private sector:

Chief executive officers (CEOs), who are also known by titles such as executive director, managing director, or president, provide overall direction for companies and organizations. CEOs manage company operations, formulate and implement policies, and ensure goals are met. They collaborate with and direct the work of other top executives and typically report to a board of directors.

Chief operating officers (COOs) oversee other executives who direct the activities of various departments, such as human resources and sales. They also carry out the organization’s guidelines on a day-to-day basis.

General and operations managers oversee operations that are too diverse and general to be classified into one area of management or administration. Responsibilities may include formulating policies, managing daily operations, and planning the use of materials and human resources. They make staff schedules, assign work, and ensure that projects are completed. In some organizations, the tasks of chief executive officers may overlap with those of general and operations managers.

The following are examples of types of top executives working in the public sector:

Mayors, along with governors, city managers, and county administrators, are chief executive officers of governments. They typically oversee budgets, programs, and the use of resources. Mayors and governors must be elected to office, whereas managers and administrators are typically appointed. 

Most educational systems, regardless of whether they are public or private school systems, also employ executive officers. The following are examples of top executives working in the elementary, secondary, and postsecondary educational school systems:

School superintendents and college or university presidents are chief executive officers of school districts and postsecondary schools. They manage issues such as student achievement, budgets and resources, general operations, and relations with government agencies and other stakeholders.

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How To Become A Global Operations Manager

Although education and training requirements vary widely by position and industry, many top executives have at least a bachelor’s degree and a considerable amount of work experience. 

Education

Many top executives have a bachelor’s or master’s degree in business administration or in an area related to their field of work. Top executives in the public sector often have a degree in business administration, public administration, law, or the liberal arts. Top executives of large corporations often have a master’s degree in business administration (MBA).

College presidents and school superintendents are typically required to have a master’s degree, although a doctorate is often preferred.

Although many mayors, governors, or other public sector executives have at least a bachelor’s degree, these positions typically do not have any specific education requirements.

Work Experience in a Related Occupation

Many top executives advance within their own firm, moving up from lower level managerial or supervisory positions. However, other companies may prefer to hire qualified candidates from outside their organization. Top executives who are promoted from lower level positions may be able to substitute experience for education to move up in the company. For example, in industries such as retail trade or transportation, workers without a college degree may work their way up to higher levels within the company to become executives or general managers.

Chief executives typically need extensive managerial experience. Executives are also expected to have experience in the organization’s area of specialty. Most general and operations managers hired from outside an organization need lower level supervisory or management experience in a related field.

Some general managers advance to higher level managerial or executive positions. Company training programs, executive development programs, and certification can often benefit managers or executives hoping to advance.

Important Qualities

Communication skills. Top executives must be able to communicate clearly and persuasively. They must effectively discuss issues and negotiate with others, direct subordinates, and explain their policies and decisions to those within and outside the organization.

Decisionmaking skills. Top executives need decisionmaking skills when setting policies and managing an organization. They must assess different options and choose the best course of action, often daily.

Leadership skills. Top executives must be able to lead an organization successfully by coordinating policies, people, and resources.

Management skills. Top executives must shape and direct the operations of an organization. For example, they must manage business plans, employees, and budgets.

Problem-solving skills. Top executives need to identify and resolve issues within an organization. They must be able to recognize shortcomings and effectively carry out solutions.

Time-management skills. Top executives do many tasks at the same time, typically under their own direction, to ensure that their work gets done and that they meet their goals.

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Global Operations Manager jobs

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Average Length of Employment
Senior Manager 4.2 years
Operations Manager 4.1 years
Group Manager 3.8 years
Head Operator 3.5 years
Global Manager 3.4 years
Global Director 3.4 years
Operations Officer 3.2 years
Top Employers Before
Manager 7.9%
Consultant 2.6%
Associate 2.6%
Top Employers After
Consultant 5.4%
Director 3.6%
Principal 3.1%
Manager 2.7%
President 2.2%

Global Operations Manager Demographics

Gender

Male

66.8%

Female

29.9%

Unknown

3.3%
Ethnicity

White

78.5%

Hispanic or Latino

9.9%

Asian

8.8%

Unknown

1.8%

Black or African American

1.0%
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Languages Spoken

Spanish

40.0%

Chinese

13.3%

French

10.0%

Mandarin

10.0%

Italian

10.0%

Portuguese

6.7%

Swedish

3.3%

Turkish

3.3%

Japanese

3.3%
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Global Operations Manager Education

Schools

University of Phoenix

10.8%

Northeastern University

8.4%

Arizona State University

7.2%

New York University

7.2%

American University

6.0%

Rochester Institute of Technology

6.0%

University of South Carolina - Columbia

4.8%

George Washington University

4.8%

Villanova University

4.8%

University of Connecticut

3.6%

Ohio University -

3.6%

Monmouth University

3.6%

University of California - Los Angeles

3.6%

Johns Hopkins University

3.6%

Roosevelt University

3.6%

University of Pittsburgh -

3.6%

Texas A&M University

3.6%

University of Washington

3.6%

University of Texas at Austin

3.6%

Loyola University of Chicago

3.6%
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Majors

Business

40.9%

Finance

7.4%

Management

5.8%

Marketing

5.5%

Accounting

5.2%

Computer Science

3.4%

Project Management

3.4%

Mechanical Engineering

3.4%

Electrical Engineering

3.1%

Computer Information Systems

2.8%

Management Information Systems

2.5%

Political Science

2.5%

English

2.2%

International Business

1.8%

Education

1.8%

Communication

1.8%

Industrial Engineering

1.8%

Economics

1.5%

Chemical Engineering

1.5%

Information Technology

1.5%
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Degrees

Bachelors

40.3%

Masters

34.1%

Other

16.0%

Associate

4.2%

Doctorate

2.0%

Certificate

1.6%

Diploma

1.3%

License

0.4%
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Internship
Temporary

Real Global Operations Manager Salaries

Job Title Company Location Start Date Salary
Principal Global Operations Manager Halliburton Energy Services, Inc. Houston, TX Sep 23, 2010 $200,000
Global Operations Manager O&M Flsmidth Midvale, UT Jun 10, 2013 $155,000
Global Operations Excellence Manager Philips Lumileds Lighting Company LLC San Jose, CA Oct 01, 2014 $150,000
Manager, Global Operations Communications The Goodyear Tire & Rubber Company Akron, OH Oct 15, 2015 $147,680 -
$165,000
Manager, Global Commercial Operations Abbott Laboratories Santa Ana, CA Mar 30, 2015 $135,000
Global IS Operations Manager BIOM?Rieux, Inc. Durham, NC Oct 17, 2014 $133,953
Global IS Operations Manager BIOMÉRieux, Inc. Durham, NC Dec 21, 2013 $130,000 -
$140,000
Manager, Global Supplier Operations Xylem Water Systems U.S.A., LLC Seneca Falls, NY Jan 05, 2015 $127,300
Global Commercial Operations Manager Kayak Software Corporation Cambridge, MA Aug 26, 2016 $125,000
Global Programmatic Strategy and Operation Manager Google Inc. Mountain View, CA Sep 08, 2016 $124,700
Global Manager, Sales Operations & Technology Anheuser-Busch Inbev Services, LLC New York, NY Mar 31, 2014 $124,608 -
$155,760
Manager, Global Operations Quality Rockwell Automation, Inc. Milwaukee, WI Nov 22, 2010 $120,520
Manager, Global Supplier Operations Xylem Water Systems U.S.A., LLC Seneca Falls, NY Sep 04, 2013 $120,500
Global Operation Manager Revel Systems San Francisco, CA Sep 01, 2015 $120,000
Global Operations Manager Revel Systems San Francisco, CA Apr 25, 2015 $120,000
Global Operations Manager Simplivity Corporation Westborough, MA Mar 10, 2014 $118,000
Global Pricing Operations Manager Paypal, Inc. San Jose, CA Apr 11, 2011 $115,000
Global Operations Manager TIVO Inc. San Jose, CA Dec 19, 2014 $113,400
Manager, Global Product Planning and Operations Blizzard Entertainment, Inc. Irvine, CA Aug 31, 2013 $105,000
Global Operations Manager Disney Store USA, LLC Pasadena, CA Jan 20, 2011 $104,000
Global Operations Deals Manager Pricewaterhousecoopers New York, NY Apr 21, 2016 $102,000
Global Operations Manager Interactive Data Real-Time Services Inc. Bedford, MA Oct 01, 2014 $100,940
Manager, Global Threat Response Operations McAfee, Inc. Beaverton, OR Jun 02, 2014 $98,592 -
$102,400
Manager, Global Cash Operations McGraw-Hill Global Education, LLC New York, NY Jun 24, 2013 $96,000 -
$106,000
Global Compensation Operations Manager Hewitt Associates LLC Lincolnshire, IL Oct 01, 2015 $95,506
Global Support Operations Manager Hitachi Global Storage Technologies, Inc. San Jose, CA Oct 01, 2012 $94,000
Manager Global Projects & Operations HSBC Bank USA, N.A. Mettawa, IL Aug 23, 2010 $90,000

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Top Skills for A Global Operations Manager

EnsureComplianceProceduresFinancialAnalysisDeliveryGlobalOperationsSupplierKeyPerformanceIndicatorsInfrastructureProjectManagementLogisticsBusinessUnitsSLASafetyCustomerSatisfactionProcessImprovementCostSavingsAssetManagementPPortfolioDirectReports

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Top Global Operations Manager Skills

  1. Ensure Compliance
  2. Procedures
  3. Financial Analysis
You can check out examples of real life uses of top skills on resumes here:
  • Conduct routine audits and inquiries into activities to ensure compliance.
  • Formulated policies/procedures for Change Management Process.
  • Supported four Vice Presidents with financial analysis to ensure proper budget and resource management.
  • Managed delivery of OEM equipment and supply chain management.
  • Help to standardize global operations and allocate resources to meet organizational goals.

Top Global Operations Manager Employers

Global Operations Manager Videos

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Meet Rohan, an Amazon Operations Manager

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