Global Operations Manager remote jobs - 1,832 jobs

Senior Manager, CX Strategic Programs - Remote Eligible Build and scale CX strategic programs and AI-driven initiatives across Rent the Runway Location: Brooklyn, New York, United States Compensation: $100,000 - 120,000 USD / year Job Tags: Operations About The Role Senior Manager, CX Strategic Programs Rent the Runway (RTR) is transforming the way we get dressed by pioneering the world's first Closet in the Cloud. Founded in 2009, RTR has disrupted the $2.4 trillion fashion industry by inspiring women with a more joyful, sustainable and financially-savvy way to feel their best every day. As the ultimate destination for circular fashion, the brand now offers infinite points of access to its shared closet via a fully customizable subscription to fashion, one-time rental or ownership. RTR offers designer apparel and accessories from hundreds of brand partners and has built in-house proprietary technology and a one‑of‑a‑kind reverse logistics operation. About the Job: As the Sr. Manager, CX Strategic Programs, you will be in charge of developing, implementing, and managing customer support initiatives that align with a company's overall objectives. You will oversee a group of Managers and Associates. Your primary focus will be to lead the team to deliver exceptional customer experiences and project manage large programs that drive loyalty, growth and retention. You will help oversee the implementation and expansion of AI within the department. You will partner with other members of the CX leadership team to build a best‑in‑class experience for both our customers and our employees. What You Will Do: Own the development, implementation and management of inbound and outbound CX strategic initiatives that drive the greater business goals, such as retention and growth Identify and execute programs and projects with high urgency and iterate and test new approaches to drive positive return on investment Mitigate programming risks, manage change with positivity Hire, develop and retain a high performing team, including Managers and Agents, who oversee the day‑to‑day execution of the programming Be a main point of contact for the internal RTR greater organization on all things customer related Create meaningful relationships with stakeholders to ensure alignment and execution Support Pod framework at RTR to hit company level OKRs Present learnings and outcomes to executives, highlighting trends and actions Be highly analytical and utilize data to highlight insights, changes and impact to transform the organization and the RTR product Support the CX side of the organization through improving efficiencies and output across multiple teams Support the AI transformation of the department, as well as the systems/ vendor side of the organization. Support vendor management as needed Monitor and manage program budgets About You: Proven project management skills Ability to interact and speak with executive leadership teams Highly analytical, data analysis (SQL, data visualization tools such as Looker) Positive attitude Strong business acumen Benefits: At Rent the Runway, we're committed to the wellbeing of our employees, and aim to create a workplace that fosters both personal and professional growth. Our inclusive benefits include, but are not limited to: Paid Time Off including vacation, paid bereavement, and family sick leave - every employee needs time to take care of themselves and their family. Universal Paid Parental Leave for both parents + flexible return to work program - because we know your newest family member(s) deserve your undivided attention. Paid Sabbatical after 5 years of continuous service - Unplug, recharge, and have some fun! Exclusive employee subscription and rental discounts - to ensure you experience the magic of renting the runway (and give us valued feedback!). Comprehensive health, vision, dental, FSA and dependent care from day 1 of employment - Your health comes first and we've got you covered. 401k match - an investment in your future. Company wide events and outings - our team spirit is no joke - we know how to have fun! Office centric work - our corporate employees and technical leaders have the option to work remotely on Fridays, in accordance with Company policies. Rent the Runway is an equal opportunity employer. In accordance with applicable law, we prohibit discrimination against any applicant or employee based on any legally‑recognized basis, including, but not limited to: race, color, religion, sex (including pregnancy, lactation, childbirth or related medical conditions), sexual orientation, gender identity, age (40 and over), national origin or ancestry, citizenship status, physical or mental disability, genetic information (including testing and characteristics), veteran status, uniformed service member status or any other status protected by federal, state or local law. The anticipated salary for this position is $100,000 to $120,000 per year. The actual base salary offered will depend on a variety of factors, including without limitation, the qualifications of the individual applicant for the position, years of relevant experience, level of education attained, certifications or other professional licenses held. #J-18808-Ljbffr

A growing ABA therapy startup is seeking an experienced Director of Operations to oversee its services and daily management. The role requires a dynamic leader with ABA experience, strong problem-solving skills, and the ability to implement operations for scaling. The successful candidate will collaborate with clinical teams and manage staff in a hybrid work environment, requiring 2-3 days in office. The position offers a competitive salary range and the opportunity for significant influence in building the organization. #J-18808-Ljbffr

You can view our cookie policy* Implement KPIs and deliverables to deliver the IP Sales GTM strategic priorities in terms of revenue and sales reporting, insights and analytics* Lead upgrade projects across different groups and systems (ERP, accounting platforms, reporting tools, Salesforce, commission tool)* Manage project lifecycle and execution: planning, budgeting, scheduling, risk management, and stakeholder communication* Drive system enhancements and automation initiatives to improve data accuracy, operational efficiency and commission reporting* Identify inefficiencies in sales and finance workflows and implement automated solutions* Oversee data migration and integration between finance systems and other enterprise platforms* Ensure compliance with financial regulations and internal controls during system changes* Develop training and documentation for end-users At Clarivate, we are committed to providing equal employment opportunities for all qualified persons with respect to hiring, compensation, promotion, training, and other terms, conditions, and privileges of employment. We comply with applicable laws and regulations governing non-discrimination in all locations.We are hiring a highly organized and analytical Revenue Operations Director to join our Intellectual Property team at Clarivate. In this role, you will lead cross-functional initiatives that align financial planning, revenue reporting with sales strategy and commissions. This role is ideal for someone who thrives at the intersection of data, systems, and business strategy.**About You - experience, education, skills, and accomplishments*** Bachelor's degree in Finance, Accounting, Business, or IT* 12+ years of experience in a revenue operations, finance, accounting, or sales strategy type role* 5+ years of project management experience, with at least 2 years in finance systems* Finance process knowledge (GL, AP, AR, budgeting, forecasting)* Experience with financial systems (SAP, Oracle, Workday, NetSuite, etc.)* Experience of working in B2B revenue/sales organizational roles or related functions**It would be great if you have…*** PMP or similar certification is a plus* Excellent stakeholder management and communication skills* Ability to analyze data and workflows for process improvement* Strong project management skills (Agile, Waterfall, PMP certification preferred) Interpret the reporting requirements from the revamped IP Sales GTM effectiveness project and execute on a roadmap to operationalize the required changes across systems, data, process and reporting Collaborate with finance and IT teams to gather requirements and ensure system alignment with business needs**About the Team**You will be a part of the Intellectual Property business segment at Clarivate. You will collaborate with the Sales Operations, IT, Finance teams. This is an individual contributor role with no current direct reports, reporting to the Vice President of Sales Operations.**Hours of Work*** Full Time, Permanent position* This is a remote position located in the Boston, MA area. You must be able to collaborate in-person with team members in Boston as needed* Most work will be done in EST time zone with the ability to flex work hours to accommodate global colleagues**Compensation - US Only**The expected base salary for this position is a base salary of $130,000-165,000 USD per year with eligibility for bonus earnings.Individual pay is based upon experience, education, skill and ability, expertise, and relevant factors. In addition to a competitive remuneration package, you will be eligible to participate in a benefits package that includes medical, dental, prescription drug, life insurance, 401k with match, long term disability coverage, vacation, sick time, volunteer time, discount programs, and many more.#LI-LP#LI-RemoteClarivate is a global leader in trusted and transformative intelligence. We bring together enriched data, insights, analytics and workflow solutions, grounded in deep domain expertise across the spectrum of knowledge, research and innovation.Whether it's providing insights to transform the water industry or accelerating the delivery of a critical vaccine, our aim is to fuel the world's greatest breakthroughs by harnessing the power of human ingenuity.For more information, please visit #J-18808-Ljbffr

A leading digital operations management company is seeking a Senior Director of Platform Product Management. This role focuses on guiding product strategy and fostering high-performing teams. The ideal candidate will have 6-10+ years in technical product management, particularly in a B2B SaaS environment, and will possess strong integration architecture knowledge. The position offers a competitive salary range of $200,000 to $337,000, along with potential for bonuses and equity. #J-18808-Ljbffr

As the Global Director of Demand Generation, you'll own the global strategy and execution that drives pipeline and revenue growth. You'll lead integrated programs across digital, ABM, field, and lifecycle marketing-aligning closely with Sales, Product Marketing, Channel, and Customer Success. This is a highly visible, results-oriented role for a strategic builder who can balance creativity, operational rigor, and performance discipline to scale predictable growth. Phocas is at a pivotal stage of global expansion and transformation. With strong product-market fit and growing demand in key verticals, we are building the next generation of our go-to-market strategy. Demand Generation sits at the heart of this transformation-connecting brand awareness, lead acquisition, and customer expansion into a unified revenue engine. The Global Director of Demand Generation will be responsible for ensuring marketing investments deliver measurable impact-optimizing performance, improving acquisition efficiency, and scaling global campaign operations to support Phocas' ambitious growth targets. Why This Role Matters Pipeline Growth: Consistently generate qualified pipeline aligned to global revenue targets. Efficiency & ROI: Optimize channels and funnels to ensure customer acquisition costs and payback periods meet organizational goals. Scalability: Build a repeatable, data-driven demand engine capable of supporting multi-region growth. Cross-Functional Impact: Bridge Marketing, Sales, and Customer Success to create alignment across the full customer lifecycle. What You Will Be Responsible For Develop and execute an integrated, multi-channel demand strategy across digital, ABM, field, content syndication, and outbound programs. Build and manage campaigns that deliver qualified pipeline for new logo acquisition and customer expansion. Partner with Customer and Product Marketing to drive cross-sell, upsell, and adoption programs for existing customers. Collaborate with Channel Marketing to align partner demand generation campaigns and initiatives. Lead the digital and performance marketing team in continuous testing, experimentation, and optimization. Work closely with Revenue Operations to enhance lead management, campaign attribution, and funnel reporting frameworks. Establish dashboards and KPIs to track campaign effectiveness, funnel conversion, and ROI. Mentor and grow a high-performing global demand generation team and manage external vendors and agency relationships. Make data-driven investment decisions to allocate spend across campaigns and channels for maximum return. Who We Are Looking For Proven success scaling pipeline engines in multi-segment SaaS businesses (SMB to Enterprise). Deep expertise across inbound, outbound, ABM, digital, and lifecycle marketing. Strong understanding of marketing analytics, attribution, and automation best practices. Skilled in developing multi-channel campaigns and managing large-scale budgets. Experienced in leading and mentoring cross-functional marketing teams. Strategic and analytical mindset-comfortable balancing creativity with performance metrics. Bonus if You Have Experience driving pipeline efficiency improvements (CAC, payback period) in high-growth SaaS companies. Familiarity with HubSpot, Salesforce, 6sense, or similar demand orchestration tools. Experience building ABM frameworks or revenue-based marketing models. Global marketing experience with regional campaign localization. Background in data or analytics software, or B2B SaaS selling into the Office of the CFO or CIO. Why Phocas? Phocas Software is a profitable, growing SaaS company with a loyal customer base and a category-leading product. With a clear path toward scaling from $70M to $250M and a reimagined GTM structure, this is a prime moment to join and shape the future of how we deliver value to customers. You'll have executive-level visibility, global scope, and the mandate to build a world-class delivery organization. This is a greenfield opportunity to design how Professional Services accelerates customer adoption, drives measurable time‑to‑value, and fuels long‑term customer success-all while operating at cost neutral or better. If you're energized by transformation, growth, and the chance to build a revenue‑impacting services team that delivers meaningful outcomes for customers at scale, this is the role for you. We know that fun is different for everyone. So, if you want to try out innovative approaches to sales, lead a project, save the planet, or spend more time with your favourite people outside work, you'll have our full support. As long as you're doing what brings you joy, the rest falls into place. Think less stress, higher performance, more energy and all‑round nicer human. Your friends and family will be delighted. Create your happy place Benefits Health Care Plan (Medical, Dental & Vision) Retirement Plan (401k, IRA) Life Insurance (Basic, Voluntary & AD&D) Paid Time Off (Vacation, Sick & Public Holidays) Family Leave (Maternity, Paternity) Short Term & Long Term Disability Training & Development Work From Home Wellness Resources Phocas is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans status or any other characteristic protected by law. #J-18808-Ljbffr

About the Team PetSmart Veterinary Services (PVS) is an independent veterinary ownership model that is rapidly growing inside PetSmart locations in the US and Puerto Rico. PVS provides a complete solution for veterinarians to open their own franchised veterinary practice. Launched in 2022, PVS hospitals connect pet parents with local, trusted veterinarians with convenient veterinarian hospital locations within PetSmart stores. It's a simple but powerful solution that gives veterinarians ownership and control of their practice while providing high-quality veterinary care. About the Location Collaborative & Flexible Work Environment: We believe in fostering growth, teamwork and creativity in a dynamic workplace. This role is based at PetSmart's Phoenix Home Office, where associates currently enjoy the benefits of in-person collaboration while having the flexibility to work remotely one day per week (a “flex workday” with leader approval), and an expected four days in the office. At PetSmart, you'll be part of an engaging and supportive environment designed to help you and our teams thrive. About the Job The Senior Director of Operations, Veterinary Services, will lead the operational strategy and execution for veterinary services across locations nationwide. This role is responsible for ensuring clinical and operational excellence, fostering effective relationships with franchise partners, and delivering a consistent, high-quality client and pet experience. The ideal candidate possesses in-depth expertise in multi-site healthcare or veterinary operations, experience supporting franchised and/or joint-venture businesses, and a passion for delivering exceptional service in a mission-driven environment. Key Responsibilities: Operational Leadership: Oversee the day-to-day operations of veterinary hospitals within locations, ensuring alignment with service, safety, compliance, and customer care standards. Franchise Consulting & Enablement: Serve as a strategic advisor to hospital operators, offering operational guidance and support related to hospital performance, staffing models, customer service, and adherence to brand and regulatory standards. Client & Customer Experience: Champion a pet- and client-first culture by ensuring that all veterinary services deliver compassionate, consistent, and professional care-partner with internal teams to implement customer experience standards, client feedback loops, and service recovery models. Field Team Management: Lead a geographically dispersed team of field leaders, ensuring they are equipped to support both operational performance and customer satisfaction initiatives at the hospital level. Strategic Implementation: Partner with executive leadership on the rollout of strategic initiatives, including new hospital openings, service expansions, and brand-aligned experience improvements. Financial Stewardship: Manage P&L performance for hospitals. Support hospital operators with operational benchmarking and business planning to drive sustainable growth and profitability. Regulatory & Clinical Compliance: Ensure all veterinary operations meet or exceed state, federal, and company standards for veterinary care, safety, and documentation. Cross-Functional Collaboration: Collaborate with Store Operations, Real Estate, Marketing, HR, Legal, and Customer Experience teams to support the seamless integration of veterinary services into the broader retail environment. Qualifications: 10+ years of progressive leadership experience in operations, preferably within veterinary and/or healthcare services, multi-site operations, or franchised consumer services Demonstrated experience advising or supporting franchisees, joint-venture operations and/or independent operators Proven track record of driving customer experience initiatives in a clinical or retail environment Bachelor's degree in Business, Healthcare Administration, or related field; MBA or similar advanced degree preferred Deep financial acumen, including P&L management and budget forecasting Ability to lead and inspire cross-functional and geographically distributed teams In-depth understanding of veterinary industry operations, clinical workflows, and regulatory standards Exceptional interpersonal and communication skills with the ability to build credibility and trust with both internal teams and external partners Passion for pets and a shared commitment to advancing accessible, high-quality veterinary care About the Culture At PetSmart, we work hard to create a culture where every associate feels like they truly belong and we celebrate the unique stories, backgrounds, and experiences our associates share. These experiences not only bring new perspectives in shaping our Belonging culture but they're core to PetSmart's success. Not sure if you meet 100% of the position requirements and whether you should apply? We'd still like to hear from you and encourage you to apply with us! You just may be the ideal candidate for this role, and if not this one, perhaps another position. Our home office offers outstanding amenities in a fun and rewarding workplace including: Pet friendly environment, bring your pets to work! On-site Dog Park “Top Dog” gym with equipment, fitness classes, massage therapists and personal trainers “Sit & Stay” Café serving fresh breakfast and lunch options On-site coffee bar “Lil' Paws” learning center and onsite daycare facility (associate paid) Volunteer events with PetSmart Charities Learn more about #LifeAtPetSmart here:************************************************ Check out Associate stories and share in some celebrations at PetSmart:************************************ Explore PetSmart Benefits here:****************************** If you don't already live in the Phoenix area here's a guide to the area: Welcome to Phoenix Guide PetSmart provides an equal opportunity for all associates and job applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or other legally protected characteristics. #J-18808-Ljbffr

A leading electronic manufacturing services provider in Boston is seeking a Director of Global Compensation & Benefits. This hybrid role mandates on-site presence three days a week. You will lead a team to develop equitable rewards strategies and manage vendor relationships. The ideal candidate will possess strong project management and people leadership skills with experience in compensation and benefits administration. #J-18808-Ljbffr

Hybrid, Cambridge, MA (Contract) Collaborate across functions to collect, compile, assemble, and publish CSR appendices Perform electronic publishing QC, including hyperlinks and bookmarks, to meet submission-ready guidelines Serve as SME for format QC, submission readiness (protocols, IBs, CSRs), and document management systems. Note: Any pay ranges displayed are estimations. Actual pay is determined by an applicant's experience, technical expertise, and other qualifications as listed in the . All qualified applicants are welcome to apply Estimated Min Rate: $53.20 Estimated Max Rate: $76.00 What's In It for You? We welcome you to be a part of the largest and legendary global staffing companies to meet your career aspirations. Yoh's network of client companies has been employing professionals like you for over 65 years in the U.S., UK and Canada. Join Yoh's extensive talent community that will provide you with access to Yoh's vast network of opportunities and gain access to this exclusive opportunity available to you. Benefit eligibility is in accordance with applicable laws and client requirements. Benefits include: Medical, Prescription, Dental & Vision Benefits (for employees working 20+ hours per week) Health Savings Account (HSA) (for employees working 20+ hours per week) Life & Disability Insurance (for employees working 20+ hours per week) MetLife Voluntary Benefits Employee Assistance Program (EAP) 401K Retirement Savings Plan Direct Deposit & weekly epayroll Referral Bonus Programs Certification and training opportunities Note: Any pay ranges displayed are estimations. Actual pay is determined by an applicant's experience, technical expertise, and other qualifications as listed in the job description. All qualified applicants are welcome to apply. Yoh, a Day & Zimmermann company, is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Visit ************************************************ to contact us if you are an individual with a disability and require accommodation in the application process. For California applicants, qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. All of the material job duties described in this posting are job duties for which a criminal history may have a direct, adverse, and negative relationship potentially resulting in the withdrawal of a conditional offer of employment. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. By applying and submitting your resume, you authorize Yoh to review and reformat your resume to meet Yoh's hiring clients' preferences. To learn more about Yoh's privacy practices, please see our Candidate Privacy Notice: **********************************

A national travel association in Washington, DC is seeking a Senior Vice President, Operations to lead transformational change in internal operations and enhance organizational culture. The ideal candidate will have extensive experience in operational leadership across finance, HR, and IT, and a proven record in managing change effectively. Salary is competitive at $275K-$300K with bonuses, alongside benefits like healthcare, paid leave, and professional development support. #J-18808-Ljbffr

A leading AI CRM company is seeking a Sr. Director of SMB Strategy and Programs. This role focuses on high-impact initiatives within the Customer Success organization, requiring expertise in management consulting and a deep understanding of customer engagement strategies. The ideal candidate will leverage their analytical problem-solving skills and strong leadership capabilities to drive strategic decisions that support customer success. This position offers a competitive salary and the opportunity to work in a dynamic environment dedicated to innovation. #J-18808-Ljbffr

A leading biotechnology company in Boston is seeking an Executive Director for Global Regulatory Operations. This role involves leading teams in regulatory submissions, ensuring compliance, and managing global dossiers. The ideal candidate has 15 years of experience in the pharmaceutical industry, with a strong background in regulatory operations and leadership. The position offers a hybrid work model, competitive compensation, and inclusive employee benefits. #J-18808-Ljbffr

At NerdWallet, we're on a mission to bring clarity to all of life's financial decisions and every great mission needs a team of exceptional Nerds. We've built an inclusive, flexible, and candid culture where you're empowered to grow, take smart risks, and be unapologetically yourself (cape optional). Whether remote or in-office, we support how you thrive best. We invest in your well‑being, development, and ability to make an impact because when one Nerd levels up, we all do. We're looking for a Director, User Operations to lead the transformation of NerdWallet's customer support through AI, redesigning how we resolve customer issues, scale service, and improve satisfaction. In this role, you'll oversee both the strategic vision and day‑to‑day operations of our customer support organization, guiding it through a period of innovation and growth. You'll inherit a strong foundation with established processes, clear metrics, and a high‑performing team, and have the opportunity to elevate our support ecosystem through automation and the thoughtful application of emerging AI technologies. You'll set direction and empower a talented group of customer service professionals and technical specialists to redefine how we deliver support. As the bridge between operational excellence and cutting‑edge AI innovation, you'll collaborate with cross‑functional partners to ensure our systems evolve in step with the business. Success will be measured through improvements in customer satisfaction, resolution times, and operational efficiency. This role reports to the Director, Engineering. Where you can make an impact: Drive AI‑powered customer service strategy: Translate business goals into actionable AI roadmaps, partnering closely with your technical solutions architect to evaluate and leverage the right tools. Design intelligent customer journeys that leverage chatbots, voice AI, and automated routing to provide instant, accurate support across all NerdWallet products and services. Use data and AI to transform operations: Empower the team to harness insights from customer interactions, AI performance metrics, and behavioral patterns to optimize and scale our support capabilities. Machine learning solutions should predict customer needs and proactively resolve issues before they escalate. Champion technical innovation in customer service: Advance the adoption of conversational AI systems, agentic voice technology, and automated resolution workflows. Every AI innovation should maintain the human touch that makes financial guidance meaningful while scaling to serve millions of users. Balance automation with human expertise: Ground AI innovation in a deep understanding of customer support excellence. Ensure automation strengthens the human connection at the heart of our service, with thoughtful escalation models and quality systems that guarantee complex financial questions receive the expert attention they deserve. Collaborate cross‑functionally: Represent the User Operations org such that every new product or experience includes the right support model from the start. Stay plugged into organizational initiatives to align customer support needs with evolving business and product strategies. Lead and develop high‑performing teams: Build, mentor, and inspire a diverse team of customer operations professionals, AI solutions specialists, and support analysts. Foster a culture of innovation, continuous learning, and customer obsession while creating career development pathways that blend service excellence with technical mastery. Your experience: 8+ years in customer operations, support, or related functions within technology‑driven organizations, preferably in financial services or consumer‑facing products. 3+ years leading large, multi‑layered teams (10+ members through managers or technical leads), ideally spanning both operational and technical domains. 3+ years of experience driving AI and automation initiatives in customer service environments (e.g., conversational AI, chatbots, agent‑assist tools, voice AI). Demonstrated ability to scale and optimize support operations through process improvement and data‑informed decision‑making. Deep knowledge of customer service technologies and integrations (e.g., CRM, ticketing, and API systems such as Zendesk, Intercom, Salesforce). Experience applying AI/ML to enhance customer service, including natural language processing, sentiment analysis, automated routing, and performance optimization. Proficiency with analytics, experimentation, and visualization tools (e.g., Amplitude, Looker, A/B testing). Strategic understanding of how AI‑powered service impacts the customer lifecycle - from reactive support to proactive engagement. Strong record of delivering measurable results: improving satisfaction (NPS, CSAT, CES), reducing resolution times, and advancing operational efficiency. Where: This role will be remote (based in the U.S.). We believe great work can be done anywhere. No matter where you are based, NerdWallet offers benefits and perks to support the physical, financial, and emotional well‑being of you and your family. What we offer: Work Hard, Stay Balanced (Life's a series of balancing acts, eh?) Industry‑leading medical, dental, and vision health care plans for employees and their dependents Rejuvenation Policy - Vacation Time Off + 11 holidays New Parent Leave for employees with a newborn child or a child placed with them for adoption or foster care Mental health support Paid sabbatical for Nerds to recharge, gain knowledge and pursue their interests Health and Dependent Care FSA and HSA Plan with monthly NerdWallet contribution Monthly Wellness Stipend, Cell Phone Stipend, and Wifi Stipend Work from home equipment stipend and co‑working space subsidy Have Some Fun! (Nerds are fun, too) Nerd‑led group initiatives - Employee Resource Groups for Parents, Diversity, and Inclusion, Women, LGBTQIA, and other communities Hackathons and team events across all teams and departments Company‑wide events like NerdLove (employee appreciation) and our annual Charity Auction Our Nerds love to make an impact by paying it forward - Take 8 hours of volunteer time off per quarter and donate to your favorite causes with a company match Plan for your future (And when you retire on your island, remember the little people) 401K with company match Be the first to test and benefit from our new financial products and tools Financial wellness, guidance, and unlimited access to a Certified Financial Planner (CFP) through Northstar Disability and Life Insurance with employer‑paid premiums If you are based in California, we encourage you to read this important information for California residents linked here. NerdWallet is committed to pursuing and hiring a diverse workforce and is proud to be an equal opportunity employer. We prohibit discrimination and harassment on the basis of any characteristic protected by applicable federal, state, or local law, so all qualified applicants will receive consideration for employment. NerdWallet will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act and the San Francisco Fair Chance Act, which requires this notice, as well as the Los Angeles Fair Chance Act, which requires this notice. NerdWallet participates in the Department of Homeland Security U.S. Citizenship and Immigration Services E‑Verify program for all US locations. For more information, please see: E‑Verify Participation Poster (English+Spanish/Español) Right to Work Poster (English) / (Spanish/Español) #LI‑Remote #LI‑5 #LI‑DNP #J-18808-Ljbffr

As the Global Director of Demand Generation, you'll own the global strategy and execution that drives pipeline and revenue growth. You'll lead integrated programs across digital, ABM, field, and lifecycle marketing-aligning closely with Sales, Product Marketing, Channel, and Customer Success. This is a highly visible, results-oriented role for a strategic builder who can balance creativity, operational rigor, and performance discipline to scale predictable growth. Phocas is at a pivotal stage of global expansion and transformation. With strong product-market fit and growing demand in key verticals, we are building the next generation of our go-to-market strategy. Demand Generation sits at the heart of this transformation-connecting brand awareness, lead acquisition, and customer expansion into a unified revenue engine. The Global Director of Demand Generation will be responsible for ensuring marketing investments deliver measurable impact-optimizing performance, improving acquisition efficiency, and scaling global campaign operations to support Phocas' ambitious growth targets. Why This Role Matters Pipeline Growth: Consistently generate qualified pipeline aligned to global revenue targets. Efficiency & ROI: Optimize channels and funnels to ensure customer acquisition costs and payback periods meet organizational goals. Scalability: Build a repeatable, data-driven demand engine capable of supporting multi-region growth. Cross-Functional Impact: Bridge Marketing, Sales, and Customer Success to create alignment across the full customer lifecycle. What You Will Be Responsible For Develop and execute an integrated, multi-channel demand strategy across digital, ABM, field, content syndication, and outbound programs. Build and manage campaigns that deliver qualified pipeline for new logo acquisition and customer expansion. Partner with Customer and Product Marketing to drive cross-sell, upsell, and adoption programs for existing customers. Collaborate with Channel Marketing to align partner demand generation campaigns and initiatives. Lead the digital and performance marketing team in continuous testing, experimentation, and optimization. Work closely with Revenue Operations to enhance lead management, campaign attribution, and funnel reporting frameworks. Establish dashboards and KPIs to track campaign effectiveness, funnel conversion, and ROI. Mentor and grow a high-performing global demand generation team and manage external vendors and agency relationships. Make data‑driven investment decisions to allocate spend across campaigns and channels for maximum return. Who We Are Looking For Proven success scaling pipeline engines in multi‑segment SaaS businesses (SMB to Enterprise). Deep expertise across inbound, outbound, ABM, digital, and lifecycle marketing. Strong understanding of marketing analytics, attribution, and automation best practices. Skilled in developing multi‑channel campaigns and managing large‑scale budgets. Experienced in leading and mentoring cross‑functional marketing teams. Strategic and analytical mindset-comfortable balancing creativity with performance metrics. Bonus if You Have Experience driving pipeline efficiency improvements (CAC, payback period) in high‑growth SaaS companies. Familiarity with HubSpot, Salesforce, 6sense, or similar demand orchestration tools. Experience building ABM frameworks or revenue‑based marketing models. Global marketing experience with regional campaign localization. Background in data or analytics software, or B2B SaaS selling into the Office of the CFO or CIO. Why Phocas? Phocas Software is a profitable, growing SaaS company with a loyal customer base and a category‑leading product. With a clear path toward scaling from $70M to $250M and a reimagined GTM structure, this is a prime moment to join and shape the future of how we deliver value to customers. We know that fun is different for everyone. So, if you want to try out innovative approaches to sales, lead a project, save the planet, or spend more time with your favourite people outside work, you'll have our full support. Enjoy a flexible environment where you can focus on what brings you joy while achieving high performance and personal growth. Create your happy place Benefits Health Care Plan (Medical, Dental & Vision) Retirement Plan (401k, IRA) Life Insurance (Basic, Voluntary & AD&D) Paid Time Off (Vacation, Sick & Public Holidays) Family Leave (Maternity, Paternity) Short Term & Long Term Disability Training & Development Work From Home Wellness Resources Phocas is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans status or any other characteristic protected by law. #J-18808-Ljbffr

Global Strategic Market Insights, Director Jazz Pharmaceuticals is an international biopharmaceutical company focused on improving patients' lives by identifying, developing and commercializing meaningful products that address unmet medical needs. We are continuing to expand our commercial product portfolio and our research and development pipeline in therapeutic areas that can leverage our unique expertise. Our therapeutic areas of focus include neuroscience and oncology - areas in which we have a deep understanding of the patient journey and a suite of products and product candidates to address critical needs. We are looking for the best and brightest talent to join our team. If you're looking to be a part of a company with an unwavering commitment to improving patients' lives and being a great place to work, we hope you'll explore our career openings and get to know Jazz Pharmaceuticals. Position Profile The Director, Global Strategic Market Insights is an integral part of the Global Commercial Development & Planning team at Jazz Pharmaceuticals. The role supports decisions related to commercial assessments of our pipeline products and market planning including competitive readiness. The candidate should have significant experience with competitive intelligence, pipeline related market research, and scenario planning/opportunity assessments with an ability to develop and deliver a narrative to key stakeholders, decision makers. Strong candidate attributes include strategic mindset, collaborator, creative problem solver, voracious learner, and a strong work ethic to join our team. The candidate should have experience working in the biopharma/ life sciences industry with a solid working knowledge of the industry. The director will partner with various cross-regional, functional groups to drive alignment on key assumptions and collective point of view. S/he will construct and implement primary research/competitive intelligence to deliver critical objective insights, anticipated market movements, and inform recommendations and plans that best position Jazz in new and continuing markets. This individual will work closely with others in numerous functional areas including but not limited to Global Commercial Development, Early/Late-Stage Development Teams, EU International groups, Commercial, Market Access, Medical Affairs, Global Forecasting, R&D, and Investor Relations. Essential Functions Partner with key stakeholder groups to support strategic and tactical decision-making with high quality, insightful analysis that accurately and objectively reflect the voice of our customers and market dynamics to maximize the potential of Jazz's current and future markets. Lead global insights and assessments to support market opportunities and readiness Participate actively in global commercial development planning efforts by providing objective, in-depth analyses on current and future markets, customers, and competitors. May be an active member on various teams. Provide high quality insights on the market environment for relevant disease areas based on publicly available brand and market information, non-publicly available market intelligence, and market research. Reinforce market research best practices - develop proposals, identify market research sources, vendor options, and methodologies that are best suited to address a business need. When appropriate, proactively challenge the design of research with internal team members and vendors to enhance strategic value. Translate data and information into compelling insight stories. Frequently and proactively present research findings to promote awareness and action to drive business decisions, strategic plans. Conduct commercial assessments and scenarios including researching key assumptions, uncertainties to support the forecast. Lead global competitive analysis and intelligence to support competitive readiness Provide objective competitive assessments and analyses to align teams and enable effective and informed decision-making. This includes insights on dynamic market changes (shifting standard of care, emerging agents/trends, platforms, opportunities) and competition that impact business decisions and strategy. Stay abreast of competitive landscapes and determine CI needs (threat assessments, benchmarking, timelines, reporting/alerts, primary, workshops, etc.) which may include leading a competitive readiness team and associated activities. Drive competitive intelligence planning and reporting for key congress with internal partners. Strategic thought partner and subject matter expert who will serve as the go-to for competitor insights. Frequently and proactively share knowledge of key competitors to promote awareness and readiness into business assumptions, strategic plans. For all areas of this role, it is imperative to formulate an objective narrative and to communicate / adapt it for various audiences including executives. Required Knowledge, Skills, and Abilities Eight to ten years of relevant experience in biopharmaceutical business strategy, market or competitive intelligence, consulting, or combination of relevant experience. Neuroscience and/or oncology experience is helpful. Experience in operating in global markets is preferred, and experience in working across the whole lifecycle of the products (from early research through commercialization). Candidate should have a successful track record functioning in a matrix environment and delivering results in the areas of market research, product analytics and/or forecasting, and competitive intelligence. Proven ability to lead a cross-functional discussion in an organized and thoughtful manner, systematically using supporting information and logic, building and defending cogent arguments. Prior experience interacting with senior management highly preferred. Fluency in understanding scientific and market data to identify patterns and opportunities. Broad experience in secondary and primary research methods and comfort with forecast and uncertainty modeling and methodologies. Effective presenter and communicator. Willingness to travel to various meetings/conferences including international travel subject to company and regional guidelines. Required/Preferred Education and Licenses BS/BA degree required; advanced degree in a life sciences related field strongly preferred (MS, MBA, PhD). #J-18808-Ljbffr

Regional Manager of Operations - Skilled Nursing | Remote + Travel CHE Behavioral Health Services is seeking an experienced Regional Manager of Operations to support and grow our behavioral health programs across skilled nursing and assisted living facilities. CHE is a premier provider of psychology and psychiatry services with 500+ clinicians across 12 states. Position Overview The Regional Manager of Operations is responsible for managing facility relationships, supporting providers, and driving growth within an assigned territory. This role is a blend of remote work and field-based facility visits, requiring strong leadership, customer service, and healthcare operations expertise. Key Responsibilities Territory Growth Expand services across SNFs and ALFs; onboard new facilities Increase penetration in existing facilities and promote specialty service lines Build relationships with facility leaders to drive referral growth Present CHE programs and secure new facility contracts Travel up to 50% Quality Service Provide exceptional customer service to partner facilities Conduct quarterly in-person facility visits Support facility staff with workflows, referrals, and program integration Communicate territory needs to internal teams Provider Management Track provider productivity and RVU performance (daily-annual) Conduct monthly provider meetings (virtual or in-person) Collaborate with Clinical Operations on regional initiatives Assist in interviewing and evaluating candidates for facility-based roles Education Bachelor's degree required Master's degree preferred Experience Skilled nursing facility experience required (admissions, social services, marketing, business development, or operations) Multi-site healthcare operations experience required Skills Strong leadership, critical thinking, and decision-making Excellent relationship-building and customer service skills Ability to manage change and execute growth strategies Advanced organizational and time-management skills Ability to work independently and manage multiple priorities Ability to travel, including occasional overnight trips Apply Today Join a mission-driven organization committed to increasing access to mental health care in skilled nursing and assisted living communities. Apply today to learn more about this impactful leadership opportunity. #J-18808-Ljbffr

The Regional Manager of Operations is responsible for managing relationships within active facilities and clients in the Brooklyn, Staten Island & Queens areas, as well as tracking the productivity and effectiveness of assigned providers. This role involves some remote work but primarily focuses on fieldwork, visiting facilities and providers to manage relationships, drive territory growth, track metrics, and partner with our recruitment team to expand the region. Essential Job Responsibilities: Territory Growth Drive clinically appropriate volume growth within the assigned region by increasing facility penetration, onboarding new SNF facilities, and expanding specialty service lines. Present available programs and services to facility partners to ensure patients receive appropriate care. Develop new business opportunities by establishing facility contracts and enhancing the scope and depth of services in existing accounts. Build relationships with mental health facilities, SNFs, and AL facilities to generate new business. Quality Service Deliver exceptional customer service to active facilities, promptly addressing concerns and conducting thorough evaluations. Conduct in-person visits to assigned facilities at least once per quarter, maintaining a record of visits and communications. Provide support to facilities by facilitating interface processes and promoting referral generation. Collaborate with internal teams to communicate and address territory needs effectively. Provider Management Monitor and manage provider productivity by tracking daily, weekly, monthly, quarterly, and annual RVU performance. Collaborate with Clinical Operations to ensure aligned regional focus and goals. Conduct monthly meetings (in person or virtual) with each assigned provider to review performance and provide support. Interview and assess potential candidates for facility-based roles. Requirements Bachelor's Degree Skilled nursing experience is required (social services, admissions, marketing, business development, etc) Multi-site healthcare operations experience required Benefits Medical, Dental, & Vision 401k #J-18808-Ljbffr

WorkHire is dedicated to connecting businesses with exceptional talent and fostering impactful collaborations. Our mission is to empower organizations by offering innovative solutions tailored to their unique needs. With a deep understanding of the industry, we support sustainable growth and promote innovation. By building strong partnerships, we help clients achieve long-term success and make a meaningful impact in their respective markets. Role Description This is a part-time remote position for a General Manager of Operations. The General Manager will oversee day-to-day operations, ensuring efficiency and alignment with the organization's goals. Responsibilities include managing teams, optimizing customer service processes, overseeing budgets, and driving operational excellence. The role also involves strategic planning to enhance performance and achieve overall success. Qualifications Proven expertise in General Management and Operations Management Strong skills in Team Management and fostering collaboration Experience in Customer Service management and process improvement Proficiency in Budgeting and financial planning Excellent organizational and problem-solving abilities Effective communication and leadership skills Bachelor's degree in Business Management or related field preferred Experience in remote work environments is a plus

A leading healthcare company is seeking a Director - Automations & Efficiencies to lead innovative projects aimed at enhancing operational effectiveness. This role involves overseeing automation initiatives in a healthcare environment, managing strategic partnerships, and improving processes through advanced technologies. The ideal candidate has significant experience in healthcare payer operations, RPA technologies, and cross-functional leadership. This position offers flexibility to work remotely from anywhere within the U.S. #J-18808-Ljbffr

A leading e-commerce solutions provider is seeking a Partner Manager to manage and expand their agency partnerships. You will be responsible for sourcing new strategic partners and driving revenue growth. Ideal candidates will have over 7 years of experience in e-commerce or agency roles, a deep understanding of the Amazon and Walmart ecosystems, and strong relationship management skills. This remote position offers a competitive salary and the opportunity to work autonomously. #J-18808-Ljbffr