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Business Analyst jobs at Global Payments - 2357 jobs

  • Service Delivery Analyst (Client Service Analyst II)

    Global Payments Inc. 4.0company rating

    Business analyst job at Global Payments

    Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions. Join our dynamic team and make your mark on the payments technology landscape of tomorrow. * What Part Will You Play? * Continues education of the industry, system, module and product, and uses that information to inform the client. * Partner with commercial, management, technical and business leads to build cross functional teams in support of client's needs and advocate for the client. * Reacts to moderately complex client inquiries and conducts research to solve issues within established guidelines. Continues knowledge transfer for resolving client (and multi-client) issues in accordance with the Issue Resolution Methodology. Includes clarifying impact with clients, validating through internal research, facilitating technical interactions, tracking issue status, validating corrective actions and proposing communication of the resolution to the client. Assigned as contact with the client to either resolve client's issue or propose definition of client's problem for subsequent action. * Participates in the calls with technical, account management, vendors and/or the client when necessary, and updates issue tracking systems, while keeping the client informed. Manage weekly core team stand-ups with peers (SDA's, PMs, etc) and host a client Monthly Operational Review to discuss prior performance and gain insights into future capacity. As needed, develop and execute a client service improvement plan. * Evaluate internal and external engagement models, processes, communications, and service failures. Identify trends and execute on improvement opportunities, modernize processes, and enhance our client engagements. * Begins to analyze and evaluate client initiated changes, including options maintenance requests, through client consultation about best practices and internal research. Performs maintenance on accounts. Verifies system changes made and ensures the outcome is accurate. * Evaluate incident related trends and operational inefficiencies which are, or could become, impactful to revenue and advocate for solutions. * Builds client relationships through accurate and timely communication. Establishes credibility through knowledge of systems and product functionality. Understands clients' business needs and objectives and identifies opportunities to promote new products and services. * Interprets basic technical client issues and project requests. Monitors root cause analysis and technical changes needed. Translates for internal teams and stakeholders. Advocates for the client within Global Payments while striving to meet the needs of both parties. * Develops functional requirements and specifications to support client customization or system changes. What Are We Looking For in This Role? Minimum Qualifications * Bachelor's Degree or a minimum of 2 years related experience * Includes consulting with clients to meet business needs * Technical Skills: Knowledge of IT service management tools, hardware, software, and systems. * Analytical & Problem-Solving: Strong ability to analyze complex situations, identify root causes, and develop effective solutions. * Communication: Excellent written and verbal communication skills to explain technical details to users and management. * Teamwork: Ability to collaborate effectively with cross-functional teams. * Attention to Detail: Accuracy and meticulousness in documentation and service delivery Preferred Qualifications * Typically Minimum 4 Years Relevant Exp * ITIL Foundation certification or equivalent What Are Our Desired Skills and Capabilities? * Skills / Knowledge - Developing professional expertise, applies company policies and procedures to resolve a variety of issues. * Job Complexity - Works on problems of moderate scope where analysis of situations or data requires a review of a variety of factors. Exercises judgment within defined procedures and practices to determine appropriate action. Builds productive internal/external working relationships. * Supervision - Normally receives general instructions on routine work, detailed instructions on new projects or assignments. * Problem Solving - Ability to solve problems using experience and good judgment * Effective Communication - Demonstrated effective written and oral communication skills * Technical Aptitude - Ability to understand and communicate technical changes in easy to understand business terms Global Payments Inc. is an equal opportunity employer. Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. If you wish to request reasonable accommodations related to applying for employment or provide feedback about the accessibility of this website, please contact ******************.
    $50k-62k yearly est. Auto-Apply 7d ago
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  • Head of Data Analytics & Quality Insights

    Fidelity Investments Inc. 4.6company rating

    Boston, MA jobs

    A leading financial services firm in Boston is looking for a Lead in Data Analytics and Quality Insights. This role focuses on providing analytical and process improvement support while working with various data sources. Candidates should have a Bachelor's degree and 5+ years of experience in data analysis. Proficiency in tools like Tableau and SQL is required. The position offers a hybrid work model with onsite obligations every other week. #J-18808-Ljbffr
    $81k-121k yearly est. 3d ago
  • Data Analyst - Remote-Eligible BI & Insights (SQL, Python, Power BI)

    Berkshire Hathaway Homestate Companies 4.8company rating

    San Francisco, CA jobs

    A national insurance group is seeking a Data Analyst in San Francisco, CA. The role involves developing reports and analyzing data to support key business functions. Applicants should have a bachelor's degree in a relevant field and at least 2 years of experience in analytics or workers compensation insurance. Skills in SQL, Python, and Power BI are essential. The company offers a competitive salary and benefits, including work-from-home flexibility and health insurance. #J-18808-Ljbffr
    $86k-111k yearly est. 1d ago
  • Head of Data Strategy & Analytics - Banking Insights Leader

    Eaglebank 4.8company rating

    Bethesda, MD jobs

    A financial services company in Bethesda, Maryland is seeking a Director of Data Strategy and Analytics. This role involves leading a team to enhance data solutions and reporting strategies. The ideal candidate has a Bachelor's degree, at least 8 years of experience in data analytics, and strong leadership skills. Comprehensive benefits and a competitive salary ranging from $191,499 to $328,284 are included. #J-18808-Ljbffr
    $81k-102k yearly est. 1d ago
  • Principal Cybersecurity / Threat Hunter Analyst Boston, MA

    Berkshire Hathaway Spec INS 4.8company rating

    Boston, MA jobs

    Principal Cybersecurity / Threat Hunter Analyst Salary Range: $135,000.00 To $170,000.00 Annually Who are we? A strategic and trusted insurance partner, Berkshire Hathaway Specialty Insurance (BHSI), provides a broad range of commercial property, casualty and specialty insurance coverages and outstanding service to customers and brokers around the world. Part of Berkshire Hathaway's insurance operations, we bring our solutions to market with our stellar brand name, top-rated balance sheet, and the expertise of our global team of professionals, who exude excellent capabilities and strong character. We are a values-based organization where respect, integrity, excellence, collaboration, and passion define who we are and how we do business. We value diversity of backgrounds, experience, and perspectives and strive to foster an inclusive environment that enables all our team members to bring their best selves to work. We are one team committed to building a culture where every teammate has the opportunity to contribute and be recognized. Want to be part of the team building the finest property, casualty and specialty lines insurance company in the world? Berkshire Hathaway Specialty Insurance (BHSI) has an exciting opportunity for a cybersecurity trailblazer - a technical leader with a passion for uncovering threats before they strike. As a Principal Cybersecurity Analyst, you'll be spearheading threat hunting activities, providing deep cyber analytics, performing detailed forensics, and driving cyber investigations. You'll be at the forefront of our defense strategy and collaborate with top-tier engineers and analysts to decode adversary tactics, neutralize risks, and help shape the future of cybersecurity at BHSI. Additionally, you'll influence security awareness across the organization, drive innovation in threat detection, and ensure our systems remain resilient against evolving cyber threats. Duties & Responsibilities: Drive threat hunting activities, simulating red team/blue team exercises. Lead the charge in threat hunting and digital forensics, identifying and neutralizing risks before they escalate. Perform deep-dive analysis of critical security events to assess immediate and long-term impact. Advance our SOAR capabilities, making incident response faster and smarter. Spearhead our threat intelligence program, aggregating and analyzing global threat data. Collaborate across teams to elevate cybersecurity maturity and embed best practices. Act as a trusted advisor and thought leader, shaping security strategy and awareness. Qualifications, Skills and Experience: 5+ years of hands-on cybersecurity experience across incident response, forensics, vulnerability management, and cloud security. Expertise in threat intelligence tools, network analysis, and attack simulation. Strong knowledge of IAM, PIM/PAM, and regulatory frameworks (NIST, GDPR, ISO, SOC2). Proven leadership in managing security incidents and driving remediation. Certifications like CISSP, CISM, OSCP, or similar are a plus. BHSI Offers: A competitive package and exciting growth opportunities for career-oriented teammates. A dynamic, action oriented, and thoughtful environment centered on always doing the right thing for our customers, teammates and our other stakeholders. A purposely non-bureaucratic organization that embraces simplicity over complexity and emphasizes individual excellence in a team framework. Benefits that support your life and well-being, which include: Comprehensive Health, Dental and Vision benefits. Disability Insurance (both short-term and long-term). Life Insurance (for you and your family). Accidental Death & Dismemberment Insurance (for you and your family). Flexible Spending Accounts. Health Reimbursement Account. Employee Assistance Program. Retirement Savings 401(k) Plan with Company Match. Generous holiday and Paid Time Off. Tuition Reimbursement. Paid Parental Leave. The base salary range for this position in Boston is $135,000.00 to $170,000.00, along with annual bonus eligibility.Total compensation for a candidate is determined by their relevant skills, location, and experience. We value our teammates - both their capabilities and character - as demonstrated by our amazing culture. NOTE: Compensation will be commensurate with experience. This job description is not intended to be all-inclusive. Team Member may perform other related duties as negotiated to meet the ongoing needs of the organization. Clicking apply will direct you to our recruiting module within ADP. #J-18808-Ljbffr
    $135k-170k yearly 3d ago
  • Encompass Business Systems Analyst II

    Atlantic Union Bank 4.3company rating

    Greensboro, NC jobs

    The Business System Analyst II will serve as the system administrator for the Encompass LOS and related mortgage platforms. This individual will be responsible for the design, administration, customization, and maintenance of the system. Individual help enhance system requirements from the product team, modify system configurations and customizations, document system modifications, and release of final updates, all in accordance with system best practices. The idea candidate will have expert knowledge of the Encompass system and the mortgage processes. Position Accountabilities Manage all aspects of configuration and maintenance for the Encompass LOS and related mortgage systems, such as Blend, as the lead Encompass Administrator Provide feedback and guidance in enhancement and configurations requirements, gathered from the business stakeholders Continually assess the system for areas of improvements related to maintainability, system performance, and extendibility Maintain documentation of current and new system configurations Actively participate in and lead system and unit testing for modified and new systems and other post-implementation support Represent project related system change efforts in Change Control Board Forum Perform troubleshooting role in triage mode in alignment with the Problem and Incident Troubleshooting process Review and analyze the effectiveness and efficiency of existing systems and develop strategies for improving or further leveraging these systems Keep up to date on new technologies related to the system and industry Meet with decision makers, systems owners, and end users to help identify business, financial, and operations requirements and systems goals Provide systems analysis (e.g. creation of technical requirements, access framework, data flow and operational process mapping, system testing) expertise focusing on gap identification Provide ongoing support structure and the Roles and Responsibilities are documented before an application or system is approved for production readiness and other impacted applications/systems are included in the assessment Represent production changes to the Change Control Board complying with the requirements of this process Responsible for handling needs assessments and cost/benefit analysis to align the technology of the company with their business strategies Organizational Relationship This position will report to the Director, Digital Originations. Position Qualifications Education Requirements College diploma or university degree in the field of business administration, computer science, engineering, or management information systems or equivalent work experience. Minimum of 10+ years of work experience. Knowledge & Skills Extensive knowledge of Encompass configuration such as business rules, document and program configuration, custom input forms, services management, etc. Familiarity with Encompass Web configuration. Strong IT background with an understanding of mortgage operations, products, processes and procedures Excellent analytical and creative problem-solving skills. Excellent written and oral communication skills. Ability to conduct research into systems issues and products as required. Ability to communicate ideas in both technical and user-friendly language. Highly self-motivated and directed along with strong critical thinking and engineering/re-engineering skills Ability to effectively prioritize and execute tasks in a high-pressure environment and work though workflow analysis. Experience working in a team-oriented, collaborative and customer centric environment. Familiarity with corporate security policies and managing user access/profiles Salary offered will be based on several factors including but not limited to education, work experience, certifications, etc. This position is also eligible to participate in either an applicable incentive compensation plan for the position or a discretionary profit sharing bonus program. General information on our comprehensive benefits package can be found by visiting about/careers/benefits. We are proud to be an Equal Employment Opportunity employer. We maintain a drug-free workplace. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
    $85k-115k yearly est. 2d ago
  • Sr. Business Analyst Officer - Corporate App Tech Support - Bowie, MD

    Wesbanco Bank Inc. 4.3company rating

    Bowie, MD jobs

    Back Sr. Business Analyst Officer - Corporate App Tech Support #61-8634 Bowie, Maryland, United States Apply X Facebook LinkedIn Email Copy Location This position is 100% remote within the Bank's footprint. Employee will work full time remote outside of a WesBanco location (may occasionally attend in person meetings, although primary functions of the role are performed remotely). Market Mid-Atlantic Work Hours per Week 40 Requirements Bachelor's Degree in technology or another related field, or equivalent combination of education and experience required. Minimum five years experience in banking, technology, or another related field required. Strong knowledge of customer and user system experiences required. Advanced technical skills are not required; but knowledge of system components and user experience is highly required. Experience supporting digital banking, electronic banking, commercial online banking including mobile apps required. Experience with deposit and/or loan operations required. Experience with ACH payments, including knowledge of National Automated Clearing House Association (NACHA) file layout and rules required. Must demonstrate experience with leading successful technology projects as well as working with various business lines to achieve optimal results. Experience in creating business requirements, test plans, project plans and other technology project related documentation desired. Job Description SUMMARY: Technology is at the center of all products and services we offer to our customers; and the alignment of these technical solutions with the needs of the business lines is paramount to the success of WesBanco. The Sr. Business Analyst Officer is responsible for bridging the gap between the changing needs of our external and internal customers and the ever-advancing technological solutions that support those needs. Each Sr. Business Analyst Officer will ultimately oversee their assigned business areas and application(s) to ensure that we are fully leveraging technology to efficiently and effectively meet the user needs. ESSENTIAL DUTIES AND RESPONSIBILITIES: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Consults with key stakeholders to determine business objectives and success factors. Collaborates with business area to collect, analyze and evaluate information related to business systems. Documents business requirements, functional requirements, and design specifications. Coordinates with the application analyst counterpart to document technical requirements. Analyzes and manages new and existing system utilization by the end user. Assists in the development of training materials to ensure proper usage and highest optimization of the applications. Serves as an expert in business system solutions in alignment with assigned business area. Serves as a liaison between the assigned business area and third-party vendors and Information Technology (IT) resources. Makes system recommendations and other solution suggestions to meet customer needs and/or improve processes. Monitors system deliverables to ensure business needs are met successfully and within agreed upon timeframes. Assists in troubleshooting problems within the business application solution set and engages IT and third-party vendors as needed. Fosters strong relationships with supporting vendors, IT teams, and supported business area. Opens and tracks support tickets and feature requests. Responsible for the work effort within assigned applications during acquisitions. Tests new functionality and documents test plans in correlation with the business area. Manages the lifecycle of support applications including the roadmaps, releases, upgrades and defect tracking. Maintains a strong understanding of risks and controls of the business area and applications supported. Collaborates with project management on new initiatives within assigned area of responsibility. Collaborates with other business analysts to understand interdependencies between areas of responsibility and manages changes to ensure all aspects are covered. OTHER REQUIREMENTS: Banking is a highly regulated industry and you will be expected to acquire and maintain a proficiency in the Bank's policies and procedures, and adhere to all laws, rules and regulations that are applicable to your conduct and the work you will be performing. This position will be responsible for maintaining and ensuring organizational compliance with the Bank Secrecy Act (BSA) regulations. Professional demeanor in appearance, interpersonal relations, work ethic and attitude. Possess clear, concise, effective written and oral communication skills to effectively express thoughts, ideas and concepts to management, bank employees and bank customers in a collaborative and solutions-oriented manner. Ability to interact effectively across all levels of the organization, including senior management, the branch network, other departments and vendors. Demonstrated ability to manage multiple priorities and effectively meet critical deadlines under difficult time restraints. Strong organizational and prioritization skills. Team player with a positive outlook. Excellent analytical, problem-solving and decision-making skills. Demonstrated proficiency in basic computer applications such as Microsoft Office. Ability to learn other banking systems. Ability to effectively use technological resources for meetings, coaching and training. ADDITIONAL INFORMATION: The wage range for the Senior Business Analyst Officer position is $75,000-$80,000 annually. The position includes 22 days of PTO (Paid Time Off), 5 days of STD (Short Term Disability), 11 annual paid holidays and 1 float holiday. WesBanco has an excellent benefits package to include medical, dental, and vision, Health Care Flexible Spending, Dependent Care Flexible Spending, Transportation Fringe Benefit Plan, Group Life, Long Term Disability, Optional Life, access to voluntary benefit products such as Cancer, Term & Universal Life, Accident, Short-Term Disability and Critical Illness policies, and other ancillary benefit products. WesBanco also offers 401(k) with employee match. Full-Time/Part-Time Full-time Area of Interest Information Technology All Locations Bowie, Maryland, United States
    $75k-80k yearly 2d ago
  • Encompass Business Systems Analyst II

    Atlantic Union Bank 4.3company rating

    Alpharetta, GA jobs

    The Business System Analyst II will serve as the system administrator for the Encompass LOS and related mortgage platforms. This individual will be responsible for the design, administration, customization, and maintenance of the system. Individual help enhance system requirements from the product team, modify system configurations and customizations, document system modifications, and release of final updates, all in accordance with system best practices. The idea candidate will have expert knowledge of the Encompass system and the mortgage processes. Position Accountabilities Manage all aspects of configuration and maintenance for the Encompass LOS and related mortgage systems, such as Blend, as the lead Encompass Administrator Provide feedback and guidance in enhancement and configurations requirements, gathered from the business stakeholders Continually assess the system for areas of improvements related to maintainability, system performance, and extendibility Maintain documentation of current and new system configurations Actively participate in and lead system and unit testing for modified and new systems and other post-implementation support Represent project related system change efforts in Change Control Board Forum Perform troubleshooting role in triage mode in alignment with the Problem and Incident Troubleshooting process Review and analyze the effectiveness and efficiency of existing systems and develop strategies for improving or further leveraging these systems Keep up to date on new technologies related to the system and industry Meet with decision makers, systems owners, and end users to help identify business, financial, and operations requirements and systems goals Provide systems analysis (e.g. creation of technical requirements, access framework, data flow and operational process mapping, system testing) expertise focusing on gap identification Provide ongoing support structure and the Roles and Responsibilities are documented before an application or system is approved for production readiness and other impacted applications/systems are included in the assessment Represent production changes to the Change Control Board complying with the requirements of this process Responsible for handling needs assessments and cost/benefit analysis to align the technology of the company with their business strategies Organizational Relationship This position will report to the Director, Digital Originations. Position Qualifications Education Requirements College diploma or university degree in the field of business administration, computer science, engineering, or management information systems or equivalent work experience. Minimum of 10+ years of work experience. Knowledge & Skills Extensive knowledge of Encompass configuration such as business rules, document and program configuration, custom input forms, services management, etc. Familiarity with Encompass Web configuration. Strong IT background with an understanding of mortgage operations, products, processes and procedures Excellent analytical and creative problem-solving skills. Excellent written and oral communication skills. Ability to conduct research into systems issues and products as required. Ability to communicate ideas in both technical and user-friendly language. Highly self-motivated and directed along with strong critical thinking and engineering/re-engineering skills Ability to effectively prioritize and execute tasks in a high-pressure environment and work though workflow analysis. Experience working in a team-oriented, collaborative and customer centric environment. Familiarity with corporate security policies and managing user access/profiles Salary offered will be based on several factors including but not limited to education, work experience, certifications, etc. This position is also eligible to participate in either an applicable incentive compensation plan for the position or a discretionary profit sharing bonus program. General information on our comprehensive benefits package can be found by visiting about/careers/benefits. We are proud to be an Equal Employment Opportunity employer. We maintain a drug-free workplace. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
    $80k-107k yearly est. 2d ago
  • Encompass Business Systems Analyst II

    Atlantic Union Bank 4.3company rating

    Phoenixville, PA jobs

    The Business System Analyst II will serve as the system administrator for the Encompass LOS and related mortgage platforms. This individual will be responsible for the design, administration, customization, and maintenance of the system. Individual help enhance system requirements from the product team, modify system configurations and customizations, document system modifications, and release of final updates, all in accordance with system best practices. The idea candidate will have expert knowledge of the Encompass system and the mortgage processes. Position Accountabilities Manage all aspects of configuration and maintenance for the Encompass LOS and related mortgage systems, such as Blend, as the lead Encompass Administrator Provide feedback and guidance in enhancement and configurations requirements, gathered from the business stakeholders Continually assess the system for areas of improvements related to maintainability, system performance, and extendibility Maintain documentation of current and new system configurations Actively participate in and lead system and unit testing for modified and new systems and other post-implementation support Represent project related system change efforts in Change Control Board Forum Perform troubleshooting role in triage mode in alignment with the Problem and Incident Troubleshooting process Review and analyze the effectiveness and efficiency of existing systems and develop strategies for improving or further leveraging these systems Keep up to date on new technologies related to the system and industry Meet with decision makers, systems owners, and end users to help identify business, financial, and operations requirements and systems goals Provide systems analysis (e.g. creation of technical requirements, access framework, data flow and operational process mapping, system testing) expertise focusing on gap identification Provide ongoing support structure and the Roles and Responsibilities are documented before an application or system is approved for production readiness and other impacted applications/systems are included in the assessment Represent production changes to the Change Control Board complying with the requirements of this process Responsible for handling needs assessments and cost/benefit analysis to align the technology of the company with their business strategies Organizational Relationship This position will report to the Director, Digital Originations. Position Qualifications Education Requirements College diploma or university degree in the field of business administration, computer science, engineering, or management information systems or equivalent work experience. Minimum of 10+ years of work experience. Knowledge & Skills Extensive knowledge of Encompass configuration such as business rules, document and program configuration, custom input forms, services management, etc. Familiarity with Encompass Web configuration. Strong IT background with an understanding of mortgage operations, products, processes and procedures Excellent analytical and creative problem-solving skills. Excellent written and oral communication skills. Ability to conduct research into systems issues and products as required. Ability to communicate ideas in both technical and user-friendly language. Highly self-motivated and directed along with strong critical thinking and engineering/re-engineering skills Ability to effectively prioritize and execute tasks in a high-pressure environment and work though workflow analysis. Experience working in a team-oriented, collaborative and customer centric environment. Familiarity with corporate security policies and managing user access/profiles Salary offered will be based on several factors including but not limited to education, work experience, certifications, etc. This position is also eligible to participate in either an applicable incentive compensation plan for the position or a discretionary profit sharing bonus program. General information on our comprehensive benefits package can be found by visiting about/careers/benefits. We are proud to be an Equal Employment Opportunity employer. We maintain a drug-free workplace. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
    $84k-114k yearly est. 2d ago
  • Operations Analyst

    The Agency 4.1company rating

    Elgin, IL jobs

    We are partnering with a well-respected local commercial bank in Elgin, IL that is seeking an Operations Analyst to join its on-site team. This is an excellent opportunity for a banking professional who enjoys working in a close-knit environment and wants hands-on exposure to bank operations, regulatory reporting, and financial reporting at a community-focused institution. Key Responsibilities Support daily bank operations with a strong focus on accuracy, controls, and efficiency Prepare, review, and assist with Federal Reserve and other regulatory reporting Assist in the preparation and analysis of financial, operational, and management reports Partner with accounting, finance, and operations teams to ensure data integrity and compliance Identify opportunities to improve operational processes and reporting workflows Support internal audits, regulatory exams, and compliance-related requests Participate in special projects and ad hoc analysis as needed Qualifications 2-10 years of experience in banking or financial services Background in bank operations, regulatory reporting, or financial reporting Familiarity with FED reporting requirements Solid understanding of financial statements and banking data Strong attention to detail, analytical skills, and organizational abilities Comfortable working on-site in a collaborative, small-bank environment Additional Experience That's a Plus Prior accounting experience (public accounting or industry) Experience working at a commercial or community bank Exposure to regulatory exams or audits Advanced Excel or reporting system experience Why This Opportunity Join a highly regarded local bank with strong community roots On-site role within a close-knit team Broad, hands-on exposure across operations, reporting, and finance Stable organization with a collaborative and professional culture If you are interested in this opportunity or other banking opportunities we encourage you to apply today!
    $50k-77k yearly est. 2d ago
  • Operations Analyst for Private Equity Team

    Q Investments 4.1company rating

    Fort Worth, TX jobs

    PHI is interested in immediately hiring a top graduate to join their Private Equity Operations Team as an Operations Analyst to assist with the strategic and financial evaluation of the company. You will work directly for the CFO of PHI Oil & Gas and closely with the Q partner in charge of Private Equity who is currently the Chairman/CEO of PHI Group. This is an operationally focused role for a PE company and not a transactional private equity role. If you want a traditional/transactional private equity role, please do not apply. This role is for people who want to be a CEO one day. This is a fast track to that level. Compensation: 25% above what you are currently making or any offer you have. $100,000 minimum. $200,000 maximum. Minimum three-year commitment needed. About Q Family Office: Established in 1994, the Q Family Office is an organization that combines a 30-year history with a deep entrepreneurial spirit. The family office currently includes a manager of a $500 million hedge fund/private investment firm, a $3 billion bank, a $400 million real estate investment firm, and a $275 million charitable foundation. About PHI Group: Founded in 1949, PHI Group, Inc. is one of the world's leading helicopter services companies. The Company's primary business has been the safe and reliable transportation of personnel to, from, and among offshore platforms for customers engaged in the oil and gas exploration, development, and production industry. Although in recent years PHI has entered several new domestic and international markets, a large portion of its offshore flight operations continue to be concentrated in the Gulf of Mexico, where PHI is a leading provider of such services. Since late 1997, PHI has also provided air medical transportation for hospitals and for emergency service agencies where it operates principally as an independent provider of medical services. In addition, PHI performs helicopter maintenance and repair services, primarily to existing customers that own their own aircraft. As of July 31, 2022, PHI owned or operated 217 aircraft domestically and internationally, 110 of which were dedicated to its Oil and Gas segment and 107 of which were dedicated to its Air Medical segment. Position Description: Provide analytical, forecasting, reporting, and project support to the CFO for the businesses. Produce reports, which include key metrics, financial results, and variance analysis. Assist in identifying opportunities for performance improvement across the organization. Assist in analyzing M&A opportunities and evaluate new lines of business. Develop models that help with decision-making. Report directly to the CFO of PHI Oil & Gas and work closely with the Chairman of the Board and CEO, who is also a partner at Q Investments Requirements: Recent graduate with an interest in financial operations and management Highly proficient Excel modeling capabilities Partial VBA experience Excellent academic credentials Successful candidates must possess US employment authorization to work. Must be able to commit to the position for at least three years. About Scott McCarty: Mr. McCarty is a partner of Q Investments and has been with Q for over 20 years, starting in 2002. He is currently also the Chairman and CEO of PHI Group, Inc. Prior to leading the private equity and distressed investment groups at Q, he was a portfolio manager. Before joining Q Investments, Mr. McCarty was a captain in the United States Army. Mr. McCarty graduated with a BS from the United States Military Academy at West Point, where he was a Distinguished Cadet and recipient of the General Lee Donne Olvey Award and earned an MBA from Harvard Business School. Mr. McCarty has led several companies through corporate restructuring and has been on the public company boards of Exide Technologies, GulfMark Offshore Inc, Travelport Worldwide Ltd, and Jones Energy Inc., in addition to numerous other private company boards in the technology, environmental, energy and manufacturing sectors.
    $55k-82k yearly est. 2d ago
  • Branch Quality Analyst

    Dollar Bank, FSB 4.1company rating

    Pittsburgh, PA jobs

    The Branch Quality Analyst supports all aspects of operations and compliance to branches, loan centers and internal departments. This involves weighing quality customer service, operational integrity, and risk while being an informational resource for branches/departments. This role utilizes multiple software systems used by the branch network and involves working closely with different areas of the bank to design/maintain, upgrade, test, implement, and introduce changes to the branch network. Candidate will have the opportunity to work a hybrid schedule after successful training with management approval. Education and Experience Requirements: High school diploma/GED required. Some college strongly preferred. Six months branch supervisory or branch management experience required, including experience in coaching/managing and providing guidance in connection with operations, procedures, and regulatory compliance. Certificate, Licenses and Registration Requirements: N/A Knowledge, Skill, and Ability Requirements: Strong knowledge of Bank operations and procedures as well as regulatory compliance. Knowledge of Dollar Bank specific procedures is a plus. Detail oriented and able to multi-task and have good problem solving and analytical skills. Strong customer service and oral and written communication skills. Able to prioritize and meet deadlines while handling multiple projects. Working knowledge of Microsoft Office suite products particularly Word and Excel. A rotating schedule is required including some evenings until 6:00 PM and some Saturdays. After-hours support will also be required approximately once every six weeks. Essential Functions: Learn multiple Bank software applications to assist with operational and technological questions. Participate in project testing for various applications and host projects. Provide operational support to branch/department representatives on varied subjects to include product/services, processes, compliance and record keeping, quality assurance and systems. Assist in the development of written communications to implement projects including memos, training materials and operational manual sections. Research, write and distribute operational memos to branches as needed. Update/create current process guides for the department and branches. Act as a resource for questions/inquiries from branches and other departments. Monitor and mitigate teller outages and branch losses and assist with any branch balancing issues. Monitor and review various reports making corrections/revisions as needed. All employees have the responsibility and the accountability to serve as risk managers for their businesses by understanding, reporting, responding to, managing and monitoring the risk they encounter daily as required by Dollar Bank's risk management program. Compliance with regulatory laws and company procedures is a required component of all position descriptions.
    $66k-86k yearly est. 2d ago
  • Senior Analyst

    Continental Realty Corporation 3.9company rating

    Baltimore, MD jobs

    Senior Analyst - Commercial Collections & Compliance The Commercial Collections & Compliance Analyst supports the operational performance of our retail real estate portfolio by creating systems, improving workflows, and delivering clear reporting for Operations, Asset Management, and Leadership. This role serves as a cross-functional coordinator with Leasing, Lease Administration, Legal, and Property Management to ensure accuracy, compliance, and timely resolution of tenant financial and operational obligations. **Hybrid schedule available, requires 3 days at our corporate office in Baltimore.** Key Responsibilities 1. Commercial Collections Management Lead the end-to-end collections process across the retail portfolio; build proactive workflows, tiering, triggers, and dashboards beyond standard automated reports. Manage arrearages 60+ days past due, escalating to legal, outside counsel, or enforcement actions when appropriate. Support bankruptcy tracking and reporting with guidance from Retail Leasing leadership and Legal. Coordinate payment plans and settlement agreements in partnership with Leasing. Oversee legal collections and evictions with outside counsel, ensuring accurate tracking across the portfolio. 2. Post-Eviction Recovery & Analysis Analyze post-eviction collectability and recommend recovery strategies. Manage the full post-eviction recovery process with outside counsel, including tracking outcomes and evaluating cost-benefit KPIs. Provide recovery performance reporting to Operations and Asset Management. 3. Compliance Monitoring: Sales Reporting & COIs Track and collect delinquent sales reports; conduct high-level audits for reasonableness and reporting frequency. Monitor tenant COI compliance and intervene when Lease Administration and Legal escalations are exhausted. Engage directly with tenants when necessary, requiring strong interpersonal and negotiation skills. Maintain accurate compliance records and communicate status updates internally. 4. Reporting, Metrics & Business Intelligence Maintain and enhance a quarterly BI matrix capturing key metrics such as arrearages, collections performance, recovery rates, COI compliance, and sales reporting compliance. Standardize processes and develop automated or semi-automated workflows where feasible. Produce actionable portfolio-level insights for senior leadership. 5. Cross-Functional Collaboration & Communication Serve as the central liaison across Leasing, Lease Administration, Legal, and Property Management. Ensure alignment on tenant status, collection strategies, compliance issues, and next steps. Provide timely updates and insights to Operations and Asset Management. Qualifications 3-5+ years in commercial property management, collections, lease administration, or similar role; retail experience preferred. Strong analytical capabilities, including BI tools, Excel, and portfolio reporting. Proven ability to build systems, workflows, and standardized processes. Excellent cross-functional communication and coordination skills. Working knowledge of commercial leases, legal processes, and tenant compliance requirements. Highly organized and effective in a fast-paced owner-operator environment. CRC is a 60+ year-old company with a best-in-class reputation as investors and operators. The firm is currently $4 billion in AUM. CRC is vertically-integrated and we are focused on delivering exceptional investment results through nuanced and thoughtful business strategies, unique to each asset.
    $108k-141k yearly est. 1d ago
  • Sr Business Analyst

    First Bank 4.6company rating

    Saint Louis, MO jobs

    Senior Business Analyst As a Senior Business Analyst, you are responsible for planning, designing, developing and launching efficient business, financial and operations systems in support of core organizational functions and business processes. What You Will Be Doing Meeting with decision makers, systems owners, and end users to define business, financial and operations requirements, define systems goals, and identify and resolve systems issues Leading current state and future state documentation and coordinates prototype efforts for new systems for the purpose of enhancing business processes, operations and information process flow Create feature maps, user stories, and assist in the development process through the utilization of Agile and other software development methodologies Assist in the management of development efforts through Scrum and Kanban process, which includes scrum meetings, sprint planning, backlog grooming, and retrospective meetings. Preparing and delivering reports, recommendations or alternatives that address existing and potential trouble areas in operating systems across the organization Performing cost-benefit and return on investment analysis for proposed systems to aid management in making implementation decisions Creating business process models, specifications, diagrams and charts to provide direction to system programmers Developing test conditions, test scripts and performs test validation to ensure that the appropriate level of testing is performed prior to implementing system changes Planning, coordinating and performing in-depth tests, including end-user reviews, for modified and new systems, and other post-implementation support Bachelor's degree (BA or BS) from four-year college or university in the field of business administration, computer science, accounting or management information systems; and/or seven or more years work experience and/or training in the field of business systems analysis or software development; or equivalent combination of education and experience. Minimum of five years' experience in overseeing the design, development, testing, training and implementation of software and hardware solutions, systems or products. Possess in-depth technical and general business knowledge. Familiar with different development approaches including: traditional waterfall, agile, proto-typing, and other methods. Experienced in software requirement elicitation, documentation, analysis and testing. Experience in Business gap analysis and process flow modeling. Preferrred Experience: Supporting cloud development Banking experience Digital transformation experience Technical writing
    $89k-111k yearly est. 2d ago
  • IT Access & Provisioning Analyst II

    Commonwealth of Massachusetts 4.7company rating

    Chelsea, MA jobs

    A state governmental agency in Chelsea, Massachusetts is seeking an Accounts Management Analyst II to manage employee provisioning and deprovisioning, ensure timely completion of requests, and support end-users with IT issues. The ideal candidate should have extensive experience in technical support, strong knowledge in Windows, Azure, and service management tools like ServiceNow, along with excellent problem-solving and communication skills. This full-time role offers a salary range between $77,290 and $116,401 annually. #J-18808-Ljbffr
    $77.3k-116k yearly 3d ago
  • Sr Business Analyst IT

    Cass Information Systems 3.7company rating

    Bridgeton, MO jobs

    The Senior Business Analyst IT is responsible for working with a variety of stakeholders to design, develop, configure, test and deploy Cass TIS solutions to ensure maximum efficiency and effectiveness. This position verifies the completeness of requirements and coordinates the efforts of team members and consultants to deliver projects according to plan. PRINCIPAL RESPONSIBILITIES AND DUTIES: Evaluates business requests to determine feasibility; researches and identifies options that best serve business needs. Conducts gap analysis between application and stated customer requirements and collaborates with System Architects and developers to estimate project impact. Documents business requirements, technical requirements, processes and workflows. Compiles, analyzes and interprets complex data to identify trends or troubleshoot issues. In collaboration with senior management and stakeholders, establishes project scope, goals, and deliverables that support business goals. Develops project plans and associated communication documents to successfully implement solutions. Effectively communicates project expectations to team members and stakeholders in a timely and clear fashion. Proactively identifies and manages project dependencies and critical path. Defines acceptance criteria, creates use cases and performs acceptance testing for product level enhancements. Promotes Business Analyst team development by recommending best practices and advising junior Business Analysts within the team. Other duties as assigned. KNOWLEDGE AND MINIMUM REQUIREMENTS: Advanced ability to translate business needs into viable/acceptable solutions. Experience conducting requirements analysis with business stakeholders and translate into detailed process flows and functional specifications for development teams. Relational database experience with Microsoft SQL Server preferred. Proficient with Microsoft Office products with emphasis on Word, Excel and Visio. Ability to work both independently and in a team-oriented, collaborative setting. Ability to conform to shifting priorities, demands, and timelines. Ability to work effectively with, and elicit cooperation from, stakeholders at all levels of the organization. Excellent problem-solving and analytical skills Strong written and verbal communication skills. Strong interpersonal skills. Ability to effectively prioritize and execute tasks in a complex environment. A bachelor's degree in computer science or business administration with an emphasis in management information systems or equivalent work experience. 3-5 years of direct work experience in a Business Analyst or similar capacity, including all aspects of process development and execution. APPLICATION PROCESS: You can directly apply through Cass's website at careers. Please apply directly to this position via the "Apply" button. You will be required to create an account and provide your resume, contact information and other pertinent employment information. This process typically takes 20 minutes or less. Should we find that you meet the minimum requirement of the position, a member of our recruiting team will be in touch to start the interview process. ABOUT OUR COMPANY: Cass Information Systems, Inc. (NASDAQ: CASS) is a leading provider of integrated information and payment management solutions. Cass enables enterprises to achieve visibility, control and efficiency in their supply chains, communication networks, facilities, and other operations. Disbursing over $94 billion annually on behalf of its clients, and with total assets of $2.4 billion, Cass is uniquely supported by Cass Commercial Bank. Founded in 1906 and a wholly-owned subsidiary, Cass Commercial Bank provides sophisticated financial exchange services to the parent organization and its clients. Cass was recently named as one of America's best midsize companies by a leading publication and is part of the Russell 2000. More information is available at ***************** Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
    $81k-105k yearly est. 2d ago
  • Engineer

    CTC 4.6company rating

    Liberty, NC jobs

    Job Title: Engineer Job Type: Contract Founded in 1996, CTC is a global IT services, Consulting and Business Solutions partner dedicated to helping organizations innovate, optimize, and grow. With over 2,000 professionals worldwide, we support more than 100 clients in transforming complex challenges into lasting competitive advantages. What you'll be doing Participate in daily written and verbal reports up to Senior Manager level. Developing process plans for battery production lines within the Battery PE department with direct support from the Manager. Working in a collaborative team environment (supporting other Engineers, Construction Management Group, Technicians, Vendors, General Contractors, etc.) to achieve project milestones. Equipment procurement, installation planning to execution, commissioning, pre-production trials, and launch of battery production lines. Participate in advanced cleanliness protocols (clean room) necessary for assigned area of battery manufacturing. Lead and/or support equipment trials at vendors prior to shipping and on the manufacturing floor after installation ensuring all targets are met for safety, quality and productivity. Punchlist item identification, root cause analysis, and countermeasure management KPI summarization, mass-production handover, and production issues support Cross-functional team engagement (domestic and international) to discuss open items and key project schedules/milestones. Creating and maintaining detailed schedules for assigned areas. Maintain budgets for assigned areas. Completing internal and external training What you bring Bachelor's degree or higher in Engineering or similar technical field. 3+ years of equivalent professional experience in a manufacturing environment. Experience in production preparation and execution of capital projects, preferably from initial strategy planning to the start of mass production. Project management experience dealing with capital investments greater than $0.5M. Experience in creating and maintaining detailed schedules including milestone achievement for manufacturing equipment installation. Ability to read and interpret 2D drawings including building facilities and process equipment drawings. Proficiency with Microsoft Office products (Word, Excel, PowerPoint, etc.). Proficiency with 2D and 3D drafting software such as AutoCAD. PLC experience including the ability to Read, interpret and modify. Ability for business travel, both domestic and international up to 10%. Ability to work weekends, holidays, and shutdown periods (such as July and December shutdown) as needed, based on project condition and schedule. SQL / Oracle or other database experience. Experience with Cisco networks and maintain a machine network. Experience using Ignition for programming Andon visualization and other tools. Added bonus if you have Mitsubishi PLC Programming experience SCADA Systems experience MES experience Experience with Kepware software or similar SCADA Data systems
    $83k-125k yearly est. 2d ago
  • Lead Data Science & AI Strategy for Growth

    Varo Money, Inc. 4.4company rating

    Dallas, TX jobs

    A digital banking company is seeking a Head of Data Science in Dallas, Texas. You will drive the data science roadmap, lead model development, and serve as a strategic consultant to stakeholders. The ideal candidate has over 8 years of experience in data science, particularly in financial services, and is proficient in Python and machine learning tools. A competitive salary of $250,000 to $300,000 is offered, along with bonuses and equity. #J-18808-Ljbffr
    $90k-112k yearly est. 1d ago
  • Manager of Business Systems Analysis

    First National Bank of Pennsylvania 4.5company rating

    Pittsburgh, PA jobs

    Primary Office Location:626 Washington Place. Pittsburgh, Pennsylvania. 15219.Join our team. Make a difference - for us and for your future. **Please note: this on-site position is based at our Financial Center in Pittsburgh, PA. Candidates must be local, or willing to relocate to area. FNB will not provide sponsorship for employment-based visas for this position; only candidates who are legally authorized to work in the U.S. will be considered.** Position Title:Manager of Business Systems Analysis Business Unit:Technology Reports to:Varies by Assignment Position Overview: This position will be responsible for managing and coaching/mentoring a team of application analysts primarily responsible for Branch Application technologies used across our 350 branches, spanning 7 states. Primary applications include ARGO Teller, Connects, Oasis and other branch technologies such as ATM/ITMs and TCRs. The Manager will be responsible for technical delivery - systems architectures and standards, oversight of development, development practices/documentation, data integrity and for ensuring that systems are secure, scalable, durable, and adequately supported. Primary Responsibilities: Uses expert level skills, an advanced understanding of Technology and business application functionality to deliver consistent results of technology projects and documentation. Troubleshoots escalated issues and works toward timely resolution of defects. Consults, develops and drives priorities for Technology and business product roadmap. Identifies and helps to solution gaps between application systems and the business product. Defines technical requirements, including consulting with other stakeholders within various areas of Information Technology, while overseeing the creation of technical test plans, development activities and reviews production changes that can impact the corporation. Works with management to set direction and tactical plans to meet strategic objectives and has independent decision-making authority. Oversee planning, scheduling, and assignment of resources and staff. Manages people and policies, allocates personnel and resources for given projects and assigns work. Works with other management to sets policy/standards within area, documents and ensures adherence to policy/standards. Has responsibility for performance evaluation, performance management and career development of assigned employees. Collaborates with management business partners in related lines of businesses. Interacts with Technology resources and internal customers including Operations, Project Management Office and lines of business management. Develops and maintains relationships with vendors. Performs other related duties and projects as assigned. All employees have the responsibility and the accountability to serve as risk managers for their businesses by understanding, reporting, responding to, managing and monitoring the risk they encounter daily as required by F.N.B. Corporation's risk management program. F.N.B. Corporation is committed to achieving superior levels of compliance by adhering to regulatory laws and guidelines. Compliance with regulatory laws and company procedures is a required component of all position descriptions. Minimum Level of Education Required to Perform the Primary Responsibilities of this Position: BA or BS Minimum # of Years of Job Related Experience Required to Perform the Primary Responsibilities of this Position: 5 Skills Required to Perform the Primary Responsibilities of this Position: Excellent customer service skills Ability to use general office equipment Ability to work and multi-task in a fast paced environment Excellent organizational, analytical and interpersonal skills Detail-oriented Highly Technical Proficient in Java, C/C++, Visual Studio, HTML/JS, RDBMS and SQL Preferred experience with Branch banking applications (ARGO, ATM/ITM) Knowledge of SDLC, integration, data flows, requirements elicitation Licensures/Certifications Required to Perform the Primary Responsibilities of this Position: N/A Physical Requirements or Work Conditions Beyond Traditional Office Work: N/A Equal Employment Opportunity (EEO): It is the policy of F.N.B. Corporation (FNB) and its affiliates not to discriminate against any employee or applicant for employment because of age, race, color, religion, sex, national origin, disability, veteran status or any other category protected by law. It is also the policy of FNB and its affiliates to employ and advance in employment all persons regardless of their status as individuals with disabilities or veterans, and to base all employment decisions only on valid job requirements. FNB provides all applicants and employees a discrimination and harassment free workplace.
    $110k-135k yearly est. 2d ago
  • Business Risk and Control Analyst

    Global Payments Inc. 4.0company rating

    Business analyst job at Global Payments

    Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions. Join our dynamic team and make your mark on the payments technology landscape of tomorrow. Change support and consultation * Guide Change Owners in classifying change types and completing intake requirements (e.g., change impact, sub-risks) * Provide expert consultation on risk assessment results, helping interpret implications and prioritize remediation activities * Ensure intake and risk assessment steps are completed in a timely manner Control design and documentation * Advise Change Owners on developing and documenting control plans that align with enterprise expectations and regulatory standards * Offer practical examples and expert guidance to ensure documentation is complete * Support completion of control design and documentation in a timely manner Control execution and implementation * Support Change Owners in executing and evidencing controls effectively * Partner with Change Owner and SMEs to remediate gaps identified by 2LoD Verification and monitoring * Provide review of controls for design and operating effectiveness prior to review by subject-matter experts * Track adoption of control requirements and escalate where improvements are needed Change enablement * Act as a change enabler by embedding risk and control requirements early in the product development lifecycle and SLA processes * Accelerate execution timelines by ensuring requirements are identified, communicated, and integrated into roadmaps * Serve as a conduit between business units and 2LoD oversight, ensuring alignment on risk expectations and smooth handoffs Reporting and Trend Analysis * Track and report, with the help of tooling, on all risks and changes in a given domain or focus area * Build expertise in domain/focus area on risks and controls for particularly business and identify trends and improvements where appropriate What Are We Looking For in This Role? Minimum Qualifications * 6-10 years of experience in operational risk management, compliance, audit, or related functions in financial services or payments industries. * Demonstrated track record of driving and implementing change in risk or control functions or related efforts in a business line * Strong knowledge of risk frameworks, such as SOX, PCI-DSS, FFIEC, OCC guidelines, and global payments regulation * Ability to translate risk and control requirements into business-friendly solutions * Strong analytical skills and experience evaluating process effectiveness * Excellent communication and influencing skills, with the ability to gain buy-in from diverse stakeholders * Problem-solving mindset with a focus on pragmatic, sustainable solutions * Ability to manage competing priorities in fast-paced, global environments Global Payments Inc. is an equal opportunity employer. Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. If you wish to request reasonable accommodations related to applying for employment or provide feedback about the accessibility of this website, please contact ******************.
    $60k-73k yearly est. Auto-Apply 60d+ ago

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