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Operations Analyst jobs at Global Payments - 1540 jobs

  • Service Delivery Analyst (Client Service Analyst II)

    Global Payments Inc. 4.0company rating

    Operations analyst job at Global Payments

    Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions. Join our dynamic team and make your mark on the payments technology landscape of tomorrow. * What Part Will You Play? * Continues education of the industry, system, module and product, and uses that information to inform the client. * Partner with commercial, management, technical and business leads to build cross functional teams in support of client's needs and advocate for the client. * Reacts to moderately complex client inquiries and conducts research to solve issues within established guidelines. Continues knowledge transfer for resolving client (and multi-client) issues in accordance with the Issue Resolution Methodology. Includes clarifying impact with clients, validating through internal research, facilitating technical interactions, tracking issue status, validating corrective actions and proposing communication of the resolution to the client. Assigned as contact with the client to either resolve client's issue or propose definition of client's problem for subsequent action. * Participates in the calls with technical, account management, vendors and/or the client when necessary, and updates issue tracking systems, while keeping the client informed. Manage weekly core team stand-ups with peers (SDA's, PMs, etc) and host a client Monthly Operational Review to discuss prior performance and gain insights into future capacity. As needed, develop and execute a client service improvement plan. * Evaluate internal and external engagement models, processes, communications, and service failures. Identify trends and execute on improvement opportunities, modernize processes, and enhance our client engagements. * Begins to analyze and evaluate client initiated changes, including options maintenance requests, through client consultation about best practices and internal research. Performs maintenance on accounts. Verifies system changes made and ensures the outcome is accurate. * Evaluate incident related trends and operational inefficiencies which are, or could become, impactful to revenue and advocate for solutions. * Builds client relationships through accurate and timely communication. Establishes credibility through knowledge of systems and product functionality. Understands clients' business needs and objectives and identifies opportunities to promote new products and services. * Interprets basic technical client issues and project requests. Monitors root cause analysis and technical changes needed. Translates for internal teams and stakeholders. Advocates for the client within Global Payments while striving to meet the needs of both parties. * Develops functional requirements and specifications to support client customization or system changes. What Are We Looking For in This Role? Minimum Qualifications * Bachelor's Degree or a minimum of 2 years related experience * Includes consulting with clients to meet business needs * Technical Skills: Knowledge of IT service management tools, hardware, software, and systems. * Analytical & Problem-Solving: Strong ability to analyze complex situations, identify root causes, and develop effective solutions. * Communication: Excellent written and verbal communication skills to explain technical details to users and management. * Teamwork: Ability to collaborate effectively with cross-functional teams. * Attention to Detail: Accuracy and meticulousness in documentation and service delivery Preferred Qualifications * Typically Minimum 4 Years Relevant Exp * ITIL Foundation certification or equivalent What Are Our Desired Skills and Capabilities? * Skills / Knowledge - Developing professional expertise, applies company policies and procedures to resolve a variety of issues. * Job Complexity - Works on problems of moderate scope where analysis of situations or data requires a review of a variety of factors. Exercises judgment within defined procedures and practices to determine appropriate action. Builds productive internal/external working relationships. * Supervision - Normally receives general instructions on routine work, detailed instructions on new projects or assignments. * Problem Solving - Ability to solve problems using experience and good judgment * Effective Communication - Demonstrated effective written and oral communication skills * Technical Aptitude - Ability to understand and communicate technical changes in easy to understand business terms Global Payments Inc. is an equal opportunity employer. Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. If you wish to request reasonable accommodations related to applying for employment or provide feedback about the accessibility of this website, please contact ******************.
    $50k-62k yearly est. Auto-Apply 5d ago
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  • Remote Cyber Risk & Controls Analyst | RCSA Specialist

    First Citizens 4.8company rating

    Raleigh, NC jobs

    A leading financial institution is seeking a cybersecurity governance specialist to execute risk assessments and evaluate cybersecurity controls. The ideal candidate will have extensive experience in cybersecurity, strong analytical skills, and a Bachelor's degree in a related field. This remote position offers competitive compensation ranging from $120,000 to $180,000, along with a comprehensive benefits program. #J-18808-Ljbffr
    $120k-180k yearly 1d ago
  • Operations Analyst

    The Agency 4.1company rating

    Elgin, IL jobs

    We are partnering with a well-respected local commercial bank in Elgin, IL that is seeking an Operations Analyst to join its on-site team. This is an excellent opportunity for a banking professional who enjoys working in a close-knit environment and wants hands-on exposure to bank operations, regulatory reporting, and financial reporting at a community-focused institution. Key Responsibilities Support daily bank operations with a strong focus on accuracy, controls, and efficiency Prepare, review, and assist with Federal Reserve and other regulatory reporting Assist in the preparation and analysis of financial, operational, and management reports Partner with accounting, finance, and operations teams to ensure data integrity and compliance Identify opportunities to improve operational processes and reporting workflows Support internal audits, regulatory exams, and compliance-related requests Participate in special projects and ad hoc analysis as needed Qualifications 2-10 years of experience in banking or financial services Background in bank operations, regulatory reporting, or financial reporting Familiarity with FED reporting requirements Solid understanding of financial statements and banking data Strong attention to detail, analytical skills, and organizational abilities Comfortable working on-site in a collaborative, small-bank environment Additional Experience That's a Plus Prior accounting experience (public accounting or industry) Experience working at a commercial or community bank Exposure to regulatory exams or audits Advanced Excel or reporting system experience Why This Opportunity Join a highly regarded local bank with strong community roots On-site role within a close-knit team Broad, hands-on exposure across operations, reporting, and finance Stable organization with a collaborative and professional culture If you are interested in this opportunity or other banking opportunities we encourage you to apply today!
    $50k-77k yearly est. 5d ago
  • Operations Analyst for Private Equity Team

    Q Investments 4.1company rating

    Fort Worth, TX jobs

    PHI is interested in immediately hiring a top graduate to join their Private Equity Operations Team as an Operations Analyst to assist with the strategic and financial evaluation of the company. You will work directly for the CFO of PHI Oil & Gas and closely with the Q partner in charge of Private Equity who is currently the Chairman/CEO of PHI Group. This is an operationally focused role for a PE company and not a transactional private equity role. If you want a traditional/transactional private equity role, please do not apply. This role is for people who want to be a CEO one day. This is a fast track to that level. Compensation: 25% above what you are currently making or any offer you have. $100,000 minimum. $200,000 maximum. Minimum three-year commitment needed. About Q Family Office: Established in 1994, the Q Family Office is an organization that combines a 30-year history with a deep entrepreneurial spirit. The family office currently includes a manager of a $500 million hedge fund/private investment firm, a $3 billion bank, a $400 million real estate investment firm, and a $275 million charitable foundation. About PHI Group: Founded in 1949, PHI Group, Inc. is one of the world's leading helicopter services companies. The Company's primary business has been the safe and reliable transportation of personnel to, from, and among offshore platforms for customers engaged in the oil and gas exploration, development, and production industry. Although in recent years PHI has entered several new domestic and international markets, a large portion of its offshore flight operations continue to be concentrated in the Gulf of Mexico, where PHI is a leading provider of such services. Since late 1997, PHI has also provided air medical transportation for hospitals and for emergency service agencies where it operates principally as an independent provider of medical services. In addition, PHI performs helicopter maintenance and repair services, primarily to existing customers that own their own aircraft. As of July 31, 2022, PHI owned or operated 217 aircraft domestically and internationally, 110 of which were dedicated to its Oil and Gas segment and 107 of which were dedicated to its Air Medical segment. Position Description: Provide analytical, forecasting, reporting, and project support to the CFO for the businesses. Produce reports, which include key metrics, financial results, and variance analysis. Assist in identifying opportunities for performance improvement across the organization. Assist in analyzing M&A opportunities and evaluate new lines of business. Develop models that help with decision-making. Report directly to the CFO of PHI Oil & Gas and work closely with the Chairman of the Board and CEO, who is also a partner at Q Investments Requirements: Recent graduate with an interest in financial operations and management Highly proficient Excel modeling capabilities Partial VBA experience Excellent academic credentials Successful candidates must possess US employment authorization to work. Must be able to commit to the position for at least three years. About Scott McCarty: Mr. McCarty is a partner of Q Investments and has been with Q for over 20 years, starting in 2002. He is currently also the Chairman and CEO of PHI Group, Inc. Prior to leading the private equity and distressed investment groups at Q, he was a portfolio manager. Before joining Q Investments, Mr. McCarty was a captain in the United States Army. Mr. McCarty graduated with a BS from the United States Military Academy at West Point, where he was a Distinguished Cadet and recipient of the General Lee Donne Olvey Award and earned an MBA from Harvard Business School. Mr. McCarty has led several companies through corporate restructuring and has been on the public company boards of Exide Technologies, GulfMark Offshore Inc, Travelport Worldwide Ltd, and Jones Energy Inc., in addition to numerous other private company boards in the technology, environmental, energy and manufacturing sectors.
    $55k-82k yearly est. 5d ago
  • Accounts Management Analyst

    Commonwealth of Massachusetts 4.7company rating

    Chelsea, MA jobs

    Official Title Accounts Management Analyst II United States-Massachusetts-Chelsea-200 Arlington Street Job Information Systems and Technology Agency Exec Office of Technology Services and Security Schedule Full-time Shift Day Job Posting Number of Openings 1 Salary 77,290.20 - 116,401.48 Yearly Duties and Responsibilities Process employee provisioning, deprovisioning, name changes, and transfer requests in a timely and complete manner. Process and complete requests in Active Directory, Azure, Exchange, O365, OneDrive accounts, and other enterprise systems, software access, and memberships. Process and complete urgent deactivation or reactivation security requests from Human Resource departments. Modify accounts when required, including the update of ServiceNow asset inventory, which will become the authoritative source for information related to a user (hardware and software). Adhere to and follow all documented Accounts Management procedures, policies, and processes. Manage the ServiceNow ticket queue to meet SLAs and maintain and provide clear and concise notes/documentation on all tickets. Work with end users to evaluate and solve Tier 2 technical problems using all technical tools provided, including remote control access. Escalate to Tier 3 support when applicable. Provide knowledge-based article information to be documented when processes and fixes can be made available to end users as well as to other support teams who may be able to resolve the ticket first. Assist with audit requests as requested and required. Help provide quarterly reports to review authorized access within an agency and take corrective action when necessary. Determine the proper format for assembling items of information in accordance with established procedures. Adhere to all quality, organizational, legal, and Commonwealth processes, policies, procedures, and standards. Preferred Knowledge, Skills, and Abilities Three (3) years of experience in technical support or electronic data processing in a large IT enterprise environment. Strong hands-on experience, proficiency, and knowledge of Windows 10, Microsoft O365/Exchange, and Azure functionality. Hands-on experience and knowledge with IT service management ticketing systems, with ServiceNow experience desirable. Proven experience in effectively and efficiently troubleshooting technical problems. Advanced knowledge and hands-on experience with some of the following skillsets: PowerShell Scripting Active Directory MS Intune CoreView Messaging Methodical and able to follow documented procedures and instructions. Ability to keep meticulous and consistent documentation of tickets, processes, and resolutions. Excellent multitasking and time management skills with the ability to prioritize effectively and efficiently. Ability to analyze and interpret problems and their resolutions. Excellent problem-solving and analytical skills, with the ability to independently analyze reported issues, document, and recommend solutions. Excellent customer service skills complimented by an ability to effectively interpret, respond, and clearly communicate problems and resolutions to customers. Ability to work effectively on independent tasks and in a collaborative team with a high level of professionalism and quality. Excellent communication and writing skills with the ability to clearly communicate technical concepts to both technical and non-technical audiences across all levels of an organization. Ability to adjust to changing situations to meet emergencies or changing program/production requirements. Qualifications First consideration will be given to those applicants that apply within the first 14 days. Minimum Entrance Requirements: Applicants must have at least two (2) years of full-time or equivalent part-time professional or practical experience in the field of information technology customer service and end user support, or any equivalent combination of the required experience and the substitutions below. An Associate's degree in a related field may substitute for one (1) year of the required experience. A Bachelor's degree or higher in a related field may substitute for the required experience. Equal Opportunity Statement An Equal Opportunity / Affineces Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply. The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law. Contact Contact Diversity Officer / ADA Coordinator: Emily Hartmann - ********** #J-18808-Ljbffr
    $78k-112k yearly est. 1d ago
  • Principal Cybersecurity / Threat Hunter Analyst Boston, MA

    Berkshire Hathaway Spec INS 4.8company rating

    Boston, MA jobs

    Principal Cybersecurity / Threat Hunter Analyst Salary Range: $135,000.00 To $170,000.00 Annually Who are we? A strategic and trusted insurance partner, Berkshire Hathaway Specialty Insurance (BHSI), provides a broad range of commercial property, casualty and specialty insurance coverages and outstanding service to customers and brokers around the world. Part of Berkshire Hathaway's insurance operations, we bring our solutions to market with our stellar brand name, top-rated balance sheet, and the expertise of our global team of professionals, who exude excellent capabilities and strong character. We are a values-based organization where respect, integrity, excellence, collaboration, and passion define who we are and how we do business. We value diversity of backgrounds, experience, and perspectives and strive to foster an inclusive environment that enables all our team members to bring their best selves to work. We are one team committed to building a culture where every teammate has the opportunity to contribute and be recognized. Want to be part of the team building the finest property, casualty and specialty lines insurance company in the world? Berkshire Hathaway Specialty Insurance (BHSI) has an exciting opportunity for a cybersecurity trailblazer - a technical leader with a passion for uncovering threats before they strike. As a Principal Cybersecurity Analyst, you'll be spearheading threat hunting activities, providing deep cyber analytics, performing detailed forensics, and driving cyber investigations. You'll be at the forefront of our defense strategy and collaborate with top-tier engineers and analysts to decode adversary tactics, neutralize risks, and help shape the future of cybersecurity at BHSI. Additionally, you'll influence security awareness across the organization, drive innovation in threat detection, and ensure our systems remain resilient against evolving cyber threats. Duties & Responsibilities: Drive threat hunting activities, simulating red team/blue team exercises. Lead the charge in threat hunting and digital forensics, identifying and neutralizing risks before they escalate. Perform deep-dive analysis of critical security events to assess immediate and long-term impact. Advance our SOAR capabilities, making incident response faster and smarter. Spearhead our threat intelligence program, aggregating and analyzing global threat data. Collaborate across teams to elevate cybersecurity maturity and embed best practices. Act as a trusted advisor and thought leader, shaping security strategy and awareness. Qualifications, Skills and Experience: 5+ years of hands-on cybersecurity experience across incident response, forensics, vulnerability management, and cloud security. Expertise in threat intelligence tools, network analysis, and attack simulation. Strong knowledge of IAM, PIM/PAM, and regulatory frameworks (NIST, GDPR, ISO, SOC2). Proven leadership in managing security incidents and driving remediation. Certifications like CISSP, CISM, OSCP, or similar are a plus. BHSI Offers: A competitive package and exciting growth opportunities for career-oriented teammates. A dynamic, action oriented, and thoughtful environment centered on always doing the right thing for our customers, teammates and our other stakeholders. A purposely non-bureaucratic organization that embraces simplicity over complexity and emphasizes individual excellence in a team framework. Benefits that support your life and well-being, which include: Comprehensive Health, Dental and Vision benefits. Disability Insurance (both short-term and long-term). Life Insurance (for you and your family). Accidental Death & Dismemberment Insurance (for you and your family). Flexible Spending Accounts. Health Reimbursement Account. Employee Assistance Program. Retirement Savings 401(k) Plan with Company Match. Generous holiday and Paid Time Off. Tuition Reimbursement. Paid Parental Leave. The base salary range for this position in Boston is $135,000.00 to $170,000.00, along with annual bonus eligibility.Total compensation for a candidate is determined by their relevant skills, location, and experience. We value our teammates - both their capabilities and character - as demonstrated by our amazing culture. NOTE: Compensation will be commensurate with experience. This job description is not intended to be all-inclusive. Team Member may perform other related duties as negotiated to meet the ongoing needs of the organization. Clicking apply will direct you to our recruiting module within ADP. #J-18808-Ljbffr
    $135k-170k yearly 1d ago
  • Senior Analyst

    Continental Realty Corporation 3.9company rating

    Baltimore, MD jobs

    Senior Analyst - Commercial Collections & Compliance The Commercial Collections & Compliance Analyst supports the operational performance of our retail real estate portfolio by creating systems, improving workflows, and delivering clear reporting for Operations, Asset Management, and Leadership. This role serves as a cross-functional coordinator with Leasing, Lease Administration, Legal, and Property Management to ensure accuracy, compliance, and timely resolution of tenant financial and operational obligations. **Hybrid schedule available, requires 3 days at our corporate office in Baltimore.** Key Responsibilities 1. Commercial Collections Management Lead the end-to-end collections process across the retail portfolio; build proactive workflows, tiering, triggers, and dashboards beyond standard automated reports. Manage arrearages 60+ days past due, escalating to legal, outside counsel, or enforcement actions when appropriate. Support bankruptcy tracking and reporting with guidance from Retail Leasing leadership and Legal. Coordinate payment plans and settlement agreements in partnership with Leasing. Oversee legal collections and evictions with outside counsel, ensuring accurate tracking across the portfolio. 2. Post-Eviction Recovery & Analysis Analyze post-eviction collectability and recommend recovery strategies. Manage the full post-eviction recovery process with outside counsel, including tracking outcomes and evaluating cost-benefit KPIs. Provide recovery performance reporting to Operations and Asset Management. 3. Compliance Monitoring: Sales Reporting & COIs Track and collect delinquent sales reports; conduct high-level audits for reasonableness and reporting frequency. Monitor tenant COI compliance and intervene when Lease Administration and Legal escalations are exhausted. Engage directly with tenants when necessary, requiring strong interpersonal and negotiation skills. Maintain accurate compliance records and communicate status updates internally. 4. Reporting, Metrics & Business Intelligence Maintain and enhance a quarterly BI matrix capturing key metrics such as arrearages, collections performance, recovery rates, COI compliance, and sales reporting compliance. Standardize processes and develop automated or semi-automated workflows where feasible. Produce actionable portfolio-level insights for senior leadership. 5. Cross-Functional Collaboration & Communication Serve as the central liaison across Leasing, Lease Administration, Legal, and Property Management. Ensure alignment on tenant status, collection strategies, compliance issues, and next steps. Provide timely updates and insights to Operations and Asset Management. Qualifications 3-5+ years in commercial property management, collections, lease administration, or similar role; retail experience preferred. Strong analytical capabilities, including BI tools, Excel, and portfolio reporting. Proven ability to build systems, workflows, and standardized processes. Excellent cross-functional communication and coordination skills. Working knowledge of commercial leases, legal processes, and tenant compliance requirements. Highly organized and effective in a fast-paced owner-operator environment. CRC is a 60+ year-old company with a best-in-class reputation as investors and operators. The firm is currently $4 billion in AUM. CRC is vertically-integrated and we are focused on delivering exceptional investment results through nuanced and thoughtful business strategies, unique to each asset.
    $108k-141k yearly est. 4d ago
  • IT Access & Provisioning Analyst II

    Commonwealth of Massachusetts 4.7company rating

    Chelsea, MA jobs

    A state governmental agency in Chelsea, Massachusetts is seeking an Accounts Management Analyst II to manage employee provisioning and deprovisioning, ensure timely completion of requests, and support end-users with IT issues. The ideal candidate should have extensive experience in technical support, strong knowledge in Windows, Azure, and service management tools like ServiceNow, along with excellent problem-solving and communication skills. This full-time role offers a salary range between $77,290 and $116,401 annually. #J-18808-Ljbffr
    $77.3k-116k yearly 1d ago
  • Analyst, Derivatives Operations - Delaware

    Blackrock, Inc. 4.4company rating

    Wilmington, NC jobs

    About this role What Is Derivative Operations? The team is responsible for handling, processing and managing BlackRock's Derivative activity, which includes Trade Confirmation, Clearing and Collateral Management of ETD and OTC products. The Derivative Operations philosophy is anchored on BlackRock's cornerstone principles: Innovation, Fiduciary focus, Passion for Performance, and the unified purpose of One BlackRock. Through this lens we strive to build value for our clients by understanding their needs, the markets, and using technology to create optimized solutions. What Will You Do? A BlackRock Derivative Operations Analyst will play a meaningful part in an exciting new phase of our functional evolution! Guided by your manager, you will learn how to set the benchmark in Operational excellence. This will include building important relationships across the organization, proactively managing risk, improving processes, crafting new data capabilities and working with ground-breaking new technology fit for the future! Above all, you will be part of a collaborative global network of exceptional talent that promotes openness, transparency, inclusion and equal opportunity. Key Responsibilities The passion, energy, drive and commitment you bring to learning all aspects of the job will be vital to the success of the wider business. Daily tasks are varied, and could range from confirming trades, moving collateral, ensuring the firm gets paid in a timely manner to helping Portfolio Managers and Trading teams achieve their objectives. We also encourage staff to get involved in the many professional networks on offer at BlackRock, which foster regional connectivity and give back to local communities. * Enforcing rigorous Operational risk management standards (Key Risk Indicators / Key Process Indicators) and identifying, communicating and resolving issues quickly and efficiently. * Developing technical expertise through on the job training and self- learning, with active participation in Technology and Operations meetings encouraged. This may involve presenting ideas, contributing ideas, problem solving, or helping ensure strategic projects remain on track. * Building strong relationships with internal and external partners, ensuring BlackRock's value proposition, technology roadmap and industry position is communicated and supported. Participate in regular reviews to ensure BlackRock receives outstanding levels of service from all third-party providers. Experience * Who We Are Looking For Our culture rewards high performance and favors a collaborative approach to task execution and problem solving. Attitude is everything. We would like to see: * A self-starter who enjoys operating in a fast-paced, process driven environment, and can work in a distributed team. * Numerical proficiency, outstanding analytical skills and a passion to solve problems. * An entrepreneurial drive coupled with an overwhelming desire to go above and beyond to improve processes, systems and services. * An excellent communicator, capable of articulating complicated issues in a simplistic manner. * Natural curiosity, with a passion for learning about financial markets and new technology. Technical Expertise: * Candidates from a diverse range of backgrounds who show the right aptitude, attitude and desire to learn, and are capable of developing deep levels of technical expertise in this area will be considered. For Wilmington, DE Only the salary range for this position is USD$66,500.00 - USD$85,000.00 . Additionally, employees are eligible for an annual discretionary bonus, and benefits including healthcare, leave benefits, and retirement benefits. BlackRock operates a pay-for-performance compensation philosophy and your total compensation may vary based on role, location, and firm, department and individual performance. Our benefits To help you stay energized, engaged and inspired, we offer a wide range of benefits including a strong retirement plan, tuition reimbursement, comprehensive healthcare, support for working parents and Flexible Time Off (FTO) so you can relax, recharge and be there for the people you care about. Our hybrid work model BlackRock's hybrid work model is designed to enable a culture of collaboration and apprenticeship that enriches the experience of our employees, while supporting flexibility for all. Employees are currently required to work at least 4 days in the office per week, with the flexibility to work from home 1 day a week. Some business groups may require more time in the office due to their roles and responsibilities. We remain focused on increasing the impactful moments that arise when we work together in person - aligned with our commitment to performance and innovation. As a new joiner, you can count on this hybrid model to accelerate your learning and onboarding experience here at BlackRock. About BlackRock At BlackRock, we are all connected by one mission: to help more and more people experience financial well-being. Our clients, and the people they serve, are saving for retirement, paying for their children's educations, buying homes and starting businesses. Their investments also help to strengthen the global economy: support businesses small and large; finance infrastructure projects that connect and power cities; and facilitate innovations that drive progress. This mission would not be possible without our smartest investment - the one we make in our employees. It's why we're dedicated to creating an environment where our colleagues feel welcomed, valued and supported with networks, benefits and development opportunities to help them thrive. For additional information on BlackRock, please visit @blackrock | Twitter: @blackrock | LinkedIn: ********************************** BlackRock is proud to be an equal opportunity workplace. We are committed to equal employment opportunity to all applicants and existing employees, and we evaluate qualified applicants without regard to race, creed, color, national origin, sex (including pregnancy and gender identity/expression), sexual orientation, age, ancestry, physical or mental disability, marital status, political affiliation, religion, citizenship status, genetic information, veteran status, or any other basis protected under applicable federal, state, or local law. View the EEOC's Know Your Rights poster and its supplement and the pay transparency statement. BlackRock is committed to full inclusion of all qualified individuals and to providing reasonable accommodations or job modifications for individuals with disabilities. If reasonable accommodation/adjustments are needed throughout the employment process, please email Disability.Assistance@blackrock.com. All requests are treated in line with our privacy policy. BlackRock will consider for employment qualified applicants with arrest or conviction records in a manner consistent with the requirements of the law, including any applicable fair chance law.
    $66.5k-85k yearly 15d ago
  • Security Operations Analyst

    The Voleon Group 4.1company rating

    Remote

    Voleon is a technology company that applies state-of-the-art AI and machine learning techniques to real-world problems in finance. For nearly two decades, we have led our industry and worked at the frontier of applying AI/ML to investment management. We have become a multibillion-dollar asset manager, and we have ambitious goals for the future. Your colleagues will include internationally recognized experts in artificial intelligence and machine learning research as well as highly experienced finance and technology professionals. The people who shape our company come from other backgrounds, including concert music performances, humanitarian aid, opera singing, sports writing, and BMX racing. You will be part of a team that loves to succeed together. In addition to our enriching and collegial working environment, we offer highly competitive compensation and benefits packages, technology talks by our experts, a beautiful modern office, daily catered lunches, and more. As a Security Operations Analyst, you will be on the front line of Voleon's security efforts. You will monitor, detect, and respond to security events in real time, protecting the firm's critical intellectual property and systems. You will gain exposure to a wide range of tools, techniques, and processes, learning from senior engineers and managers as you grow into a highly capable security professional. This role is an excellent opportunity to build a career in cybersecurity while making a meaningful impact.Responsibilities Monitor alerts and events across SIEM, EDR, and DLP platforms, triaging and escalating as needed Investigate suspicious activity, support incident response, and help maintain playbooks and response procedures Perform log analysis, detection tuning, and support forensic reviews under senior guidance Assist in documenting incidents, tracking remediation efforts, and contributing to post-incident reviews Provide support for security awareness initiatives and help foster a strong security culture across the firm Collaborate with Security Operations Engineers and senior analysts to improve monitoring coverage and SOC effectiveness Participate in on-call rotation (with mentoring and escalation paths) to ensure 24/7 coverage Support threat hunting activities and contribute to proactive detection improvements when opportunities arise Requirements 0-2 years of experience in information security 2+ years in IT operations, or a related technical discipline Familiarity with core security concepts: network protocols, operating systems (Linux/Windows), authentication, and common attack techniques Exposure to SIEM, EDR, or log analysis platforms (e.g., Splunk, Wazuh, ELK, SentinelOne, CrowdStrike, or similar) Ability to think critically and systematically when troubleshooting alerts or anomalies Strong written and verbal communication skills, with the ability to document findings clearly Eagerness to learn, collaborate, and grow in a fast-paced environment Preferred Qualifications Experience with scripting or automation (Python, PowerShell, Bash) Security certifications such as CompTIA Security+, GSEC, GCIH, or equivalent Familiarity with cloud environments (AWS, GCP, Azure) Exposure to DLP, threat hunting, or purple team methodologies Associate's or Bachelor's degree in Computer Science, Information Security, or related field CompensationThe base salary range for this position is $140,000 to $150,000 in the location(s) of this posting. Individual salaries are determined through a variety of factors, including, but not limited to, education, experience, knowledge, skills, and geography. Base salary does not include other forms of total compensation, such as bonus compensation and other benefits. Our benefits package includes medical, dental, and vision coverage, life and AD&D insurance, 20 days of paid time off, 9 sick days, and a 401(k) plan with a company match. “Friends of Voleon” Candidate Referral ProgramIf you have a great candidate in mind for this role and would like to have the potential to earn $15,000 if your referred candidate is successfully hired and employed by The Voleon Group, please use this form to submit your referral. For more details regarding eligibility, terms, and conditions, please review the Voleon Referral Bonus Program. Equal Opportunity EmployerThe Voleon Group is an Equal Opportunity employer. Applicants are considered without regard to race, color, religion, creed, national origin, age, sex, gender, marital status, sexual orientation and identity, genetic information, veteran status, citizenship, or any other factors prohibited by local, state, or federal law. #LI-JA1
    $140k-150k yearly Auto-Apply 60d+ ago
  • Fixed Income Operations Analyst

    The Voleon Group 4.1company rating

    Remote

    Voleon is a technology company that applies state-of-the-art AI and machine learning techniques to real-world problems in finance. For more than a decade, we have led our industry and worked at the frontier of applying AI/ML to investment management. We have become a multibillion-dollar asset manager, and we have ambitious goals for the future. Your colleagues will include internationally recognized experts in artificial intelligence and machine learning research as well as highly experienced finance and technology professionals. The people who shape our company come from other backgrounds, including concert music performances, humanitarian aid, opera singing, sports writing, and BMX racing. You will be part of a team that loves to succeed together. In addition to our enriching and collegial working environment, we offer highly competitive compensation and benefits packages, technology talks by our experts, a beautiful modern office, daily catered lunches, and more. As a Fixed Income Operations Analyst, you will play a key role in supporting Voleon's fixed income operations. You will be responsible for overseeing workflows related to trade settlements, corporate actions, and reconciliations. In addition to managing day-to-day operational processes, you will contribute to cross-functional initiatives aimed at enhancing and scaling Voleon's operational infrastructure. This role sits within the Fund Operations team, working closely with colleagues across trading, research, and accounting. You will report directly to the Fund Operations Manager and collaborate regularly with senior leadership, including the CFO. This position offers a unique opportunity to make a tangible impact as a core member of Voleon's credit operations function.Responsibilities Oversee fixed income pre- and post-trade settlement operations, including trade exception management, inquiries, allocations, fail resolution, and position transfers. Manage the end-to-end corporate actions process by conducting research, evaluating event details, and coordinating with traders on elections and potential liabilities. Maintain and summarize an internal workboard leveraged by trading, research, and engineering teams, ensuring effective communication and cross-functional alignment. Reconcile internal books and records with the prime brokers and fund administrator, promptly investigating and resolving breaks. Collaborate with the Fund Accounting team to ensure all transactions are accurately recorded, including participation in cash reconciliations and month-end reviews. Enhance operational efficiency through process improvements and automation initiatives. Support firm-wide projects such as broker onboardings, restructurings, and new account setups. Participate in cross-training programs, workflow reviews, and coverage planning to promote team scalability and resilience. Liaise with external service providers to identify process improvements and maintain compliance with evolving policies and control standards. Contribute to the development and refinement of internal policies, procedures, and best practices. Requirements 5-10 years of finance experience, ideally in an operations role or other middle office role at a hedge fund, broker-dealer, or fund administrator Ability to work between the hours of 7am to 5pm PST Advanced abilities in Microsoft Excel Experience working with or the ability to learn enterprise-level accounting software and develop efficient processes Experience automating manual processes (preferred) with an optional focus on leveraging LLMs Experience working for a hedge fund, broker-dealer, or fund administrator and simple accounting for monthly-close (preferred) Bachelor's degree in Finance, Business, Economics, or Accounting (preferred) Authorization to work in the United States The base salary range for this position is $100,000 to $120,000 in the location(s) of this posting. Individual salaries are determined through a variety of factors, including, but not limited to, education, experience, knowledge, skills, and geography. Base salary does not include other forms of total compensation such as bonus compensation and other benefits. Our benefits package includes medical, dental and vision coverage, life and AD&D insurance, 20 days of paid time off, 9 sick days, and a 401(k) plan with a company match. “Friends of Voleon” Candidate Referral ProgramIf you have a great candidate in mind for this role and would like to have the potential to earn $7,500 if your referred candidate is successfully hired and employed by The Voleon Group, please use this form to submit your referral. For more details regarding eligibility, terms, and conditions please make sure to review the Voleon Referral Bonus Program. Equal Opportunity EmployerThe Voleon Group is an Equal Opportunity employer. Applicants are considered without regard to race, color, religion, creed, national origin, age, sex, gender, marital status, sexual orientation and identity, genetic information, veteran status, citizenship, or any other factors prohibited by local, state, or federal law. #LI-AW1
    $100k-120k yearly Auto-Apply 60d+ ago
  • Valuation Ops Analyst

    Cantor Fitzgerald 4.8company rating

    Atlanta, GA jobs

    JOB DESCRIPTION (Analyst): Under direct supervision, assist in the collection and analysis of data for senior staff to use in order to formulate an opinion of the market value of real estate for the purposes of dispute resolution, mortgage underwriting, acquisition/disposition, portfolio analysis and estate purposes. ESSENTIAL DUTIES: Collects, analyzes, and reports appraisal related market data through internal and outside sources Responsible for understanding all company research related database programs Will inspect properties as part of the valuation process along with Senior Appraiser Assists in the preparation of sections of appraisal reports under the direct supervision of a State Certified Appraiser Understands all necessary software programs used to prepare valuation reports Will continue training on current government regulations, zoning laws and appraisal standards Understands and utilizes necessary third-party data sources May perform other duties as assigned SKILLS, EDUCATION AND EXPERIENCE: Bachelor's Degree (preferably in real estate or other related subjects such as economics & finance); preference is given to MS or MBA in Real Estate At a minimum, must have or will obtain appraiser trainee license issued by the appropriate State Board Proficient in Excel and Word Knowledge of Argus is a plus Preference given to prior professional experience in real estate analysis, market research or related field Strong analytical, writing and communication skills Strong organizational and multi-tasking skills WORKING CONDITIONS: Normal working conditions with the absence of disagreeable elements NOTE: The statements herein are intended to describe the general nature and level of work being performed by employees, and are not to be construed as an exhaustive list of responsibilities, duties, and skills required of personnel so classified. Newmark is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.
    $53k-74k yearly est. Auto-Apply 36d ago
  • Credit Operations Analyst

    Fortress Investment 4.9company rating

    Dallas, TX jobs

    Dallas Credit Funds Ref # 3641 Date published 03-Nov-2025 About Fortress Fortress Investment Group LLC is a leading, highly diversified global investment manager with approximately $54 billion of assets under management as of September 30, 2025. Founded in 1998, Fortress manages assets on behalf of over 2,000 institutional clients and private investors worldwide across a range of credit and real estate, private equity, and permanent capital investment strategies. About The Position Responsibilities Primary Job Functions: * Asset servicing including security master maintenance, reviewing credit agreements, monitoring and booking all investment activity, wire processing, and performing due diligence on operating partners for real estate investments. * Cash and position reconciliations * Daily interaction with custodian banks, trustees and prime brokers * Daily interaction with asset management, accounting, valuation and other areas supporting the Credit Funds business. * Support Credit Funds by tracking Investor capital, servicing fund subscription lines, paying and allocating investment related expenses Secondary Job Functions: * Provide backup to other Credit Fund Operation staff supporting wire transfers, trade settlements and other business activities of the fund * Assist in yearly audit confirmation process * Participate in various projects across the business Qualifications * 2-4 years' experience at a Financial Services firm (commercial or investment bank, asset manager etc.) * Bachelor's degree from accredited university/college * Strong working knowledge of Microsoft Office applications particularly Excel * Strong working knowledge of Wall Street Office * Experience with Real Estate Investments and Cash/Position reconciliations * Ability to work in a fast paced dynamic environment
    $64k-84k yearly est. 60d+ ago
  • Compliance Operations Analyst, Americas

    Crypto.com 3.3company rating

    Tyler, TX jobs

    Our Local Programs and Regulatory Compliance team is responsible for ensuring compliance with local laws and regulations in the countries where we operate. The Compliance Operations Analyst supports the daily operations of the firm's compliance program. This role provides hands-on exposure to how financial institutions maintain integrity, meet regulatory obligations, and manage risk. You'll work closely with experienced compliance officers to execute routine monitoring tasks, prepare reports, and maintain internal documentation.Candidates who have strong interest in building a career in regulatory compliance, risk management, or financial operations are welcome to apply. Key Attributes of the Ideal Candidate: Self-Starter - Proactive and solutions-oriented, with a strong sense of ownership and the ability to work independently using available resources.Clear Communicator - Able to convey information effectively across all levels of the organization and with external stakeholders; strong written and verbal communication skills are essential.Natural Collaborator - Comfortable working cross-functionally with stakeholders in various departments and across multiple time zones. Responsibilities Compliance Support & Monitoring Assist in executing daily and periodic compliance reviews across business processes; Help maintain policy and procedure documentation, ensuring they remain current and properly filed; Track regulatory updates and assist with the rollout of policy changes or employee communications; Track and reconcile expenses related to office operations and employee support; Manage vendor invoices and coordinate payments with Finance; Assist with purchase orders for licenses, registrations, insurance payments, and other business needs, ensuring timely follow-up; Support the preparation of compliance reports and dashboards for management review. Regulatory Administration, Governance & Internal Controls Maintain compliance registers, and internal attestation records; Assist with regulatory filings, certifications, and audit & exam preparation; Support KYC / AML checks, data gathering, and document verification for clients and counterparties under supervision; Support business registration filings, insurance policy tracking, and renewals; Assist with Law Enforcement Requests, notary services, and Custodian of Records forms. Operational Support and Management Support administrative tasks such as meeting coordination, record retention, and maintaining organized compliance archives; Liaise with internal teams (Legal, Finance, Operations) to collect information required for compliance reviews; Oversee mail and package handling, including redirection or forwarding as required;Serve as a liaison between the company and external vendors; Perform other duties as assigned to support company operations. Requirements Bachelor's degree; 0-2 years of experience in compliance, audit, risk management, or a related internship/trainee program; Strong analytical, multi-tasking and organizational skills with a high attention to detail; Excellent written and verbal communication skills; Proactive, solution-oriented, and able to improve processes independently; Proficiency with Microsoft Office or Google Workspace; exposure to compliance systems or databases is a plus; Comfortable managing confidential information and sensitive documentation; Strong interpersonal and team collaboration skills in a multicultural environment; Exposure to financial services, preferably in regulatory or tax reporting within banking or Fintech; Experience with budgeting, vendor management, or legal/office support is a plus;Interest in or basic understanding of cryptocurrencies and emerging technologies; Experience contributing to cross-functional projects, with flexibility to coordinate across time zones; Notary or willing to obtain; Certifications such as ACAMS, ACFCS are a plus. ***************** Empowered to think big. Try new opportunities while working with a talented, ambitious and supportive team.Transformational and proactive working environment. Empower employees to find thoughtful and innovative solutions.Growth from within. We help to develop new skill-sets that would impact the shaping of your personal and professional growth.Work Culture. Our colleagues are some of the best in the industry; we are all here to help and support one another.One cohesive team. Engage stakeholders to achieve our ultimate goal - Cryptocurrency in every wallet. Work Flexibility Adoption. Flexi-work hour and hybrid or remote set-up Aspire career alternatives through us - our internal mobility program offers employees a new scope. Work Perks: crypto.com visa card provided upon joining Are you ready to kickstart your future with us? Benefits Competitive salary Attractive annual leave entitlement including: birthday, work anniversary Aspire career alternatives through us. Our internal mobility program can offer employees a diverse scope. Work Perks: crypto.com visa card provided upon joining Our Crypto.com benefits packages vary depending on region requirements, you can learn more from our talent acquisition team. About Crypto.com: Founded in 2016, Crypto.com serves more than 150 million customers and is the world's fastest growing global cryptocurrency platform. Our vision is simple: Cryptocurrency in Every Wallet™. Built on a foundation of security, privacy, and compliance, Crypto.com is committed to accelerating the adoption of cryptocurrency through innovation and empowering the next generation of builders, creators, and entrepreneurs to develop a fairer and more equitable digital ecosystem. Learn more at ******************* Crypto.com is an equal opportunities employer and we are committed to creating an environment where opportunities are presented to everyone in a fair and transparent way. Crypto.com values diversity and inclusion, seeking candidates with a variety of backgrounds, perspectives, and skills that complement and strengthen our team. Personal data provided by applicants will be used for recruitment purposes only. Please note that only shortlisted candidates will be contacted.
    $49k-73k yearly est. Auto-Apply 60d+ ago
  • Deposit Operations Analyst

    American National Bank & Trust 4.4company rating

    Wichita Falls, TX jobs

    Description: GENERAL DESCRIPTION: The Deposit Operation Analyst will be primarily responsible for ownership of card services as well as transactional fraud in all areas. The Deposit Operation Analyst will also serve as general backup to the Deposit Operations Analyst Supervisor. ESSENTIAL FUNCTIONS OF JOB: 1. Debit Card Program Product Owner a. Maintain Card Processor Relationships b. Maintain Instant Issue Card Relationships i. Order Plastics ii. Card Printers iii. PIN Pads c. Project Management d. Product Management e. Debit Card Program Reporting/Analysis f. Reconcile Debit Card Disputes 2. ICS/Cedars Settlement Assistant 3. Oversee Fraud Recoveries a. Track Fraudulent Check Processing b. Reg. E disputes c. Track Police Cases Involving Fraud d. Fraud Collection and Payments 4. Deposit Reporting 5. Deposit Account Charge Off Oversight a. Monitoring b. Reporting/Analysis c. Collection 6. Reconciliation/Balancing Deposit Control/Interface, IEP, Safe Deposit Box, Settlement Manager, etc. Requirements: REQUIRED SKILLS: Must be proficient with 10-key (by touch); alpha/numeric data entry; spreadsheets, word processing, basic typing and excellent PC skills. COMMUNICATION SKILLS: Ability to read, analyze and understand general business- and company-related articles and professional journals; ability to speak effectively before groups of customers and/or employees. Must possess excellent interpersonal and customer service skills. MATHEMATICAL SKILLS: Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference and volume; ability to apply concepts such as fractions, ratios and proportions to practical situations. CRITICAL THINKING SKILLS: Ability to solve practical problems and deal with a variety of known variables in situations where only limited standardization exists; ability to utilize common sense understanding to carry out written, oral or diagrammed instructions; ability to deal with problems involving several known variables in situations of a routine nature. SUPERVISION RECEIVED: Under general supervision standard practice enables the employee to proceed alone on routine work, referring to any questionable cases or issues to direct supervisor. PLANNING: Considerable responsibility regarding general assignments in planning time, method, manner and/or sequence of performance of own work; may also occasionally assist in the planning of work assignments performed by others within a limited area of operation. Must possess excellent organizational skills and attention to detail. DECISION-MAKING: Performs work operations which permit frequent opportunity for decision-making of minor importance and frequent opportunity for decision-making of major importance, either of which would affect the work operations of medium organizational component and the organization's clientele. MENTAL DEMAND: Very close mental demand; operations requiring very close and continuous attention for control of operation requiring a high degree of coordination or immediate response; intermittent direct thinking to determine or select the most applicable way of handling situations regarding the company's administration and operations; also determine or select material and equipment where highly variable sequences are involved. Must be able to work effectively while multi-tasking in a high-volume environment. ANALYTICAL ABILITY / PROBLEM-SOLVING: Moderately structured; broad activities using moderately structured procedures with only generally guided supervision; High order of analytical, interpretative and/or constructive thinking in varied situations. Ability to learn new products and services and apply that knowledge. PUBLIC CONTACT: Regular contact with patrons where initiated by employees involves furnishing and obtaining information and attempting to influence the decisions of those people contacted; contacts of considerable importance that failure to exercise proper judgment may result in important tangible or intangible losses to company. EMPLOYEE CONTACT: Regular contact with co-workers within the department, office or enterprise, which will require coordination of efforts generally in the normal course of performing duties; requires tact in discussing problems, presenting data and making recommendations. ACCURACY: Probable errors of internal and external scope would have a moderate effect on the operational efficiency of the organizational component concerned; errors might possibly go undetected for a considerable amount of time, creating an inaccurate picture of an existing situation. PHYSICAL REQUIREMENTS and WORKING CONDITIONS: While performing the essential functions of this job, this position is regularly required to sit, stand, talk or hear; use hands to finger, handle or feel and frequently are required to reach with their hands and arms and occasionally stand, walk, climb or balance; may occasionally lift, move, push or pull up to 10 pounds. Specific vision abilities required by this job include close vision. This is an indoor position and the noise level in the work area is usually moderate. REQUIRED EDUCATION and EXPERIENCE: High school degree or GED equivalent; Knowledge of a specialized field (however required), such as basic accounting, computer, etc.; other specialized training, such as trade school or correspondence school, equal to two (2) years of college, plus three (3) years' related experience and/or training; or equivalent combination of education and hands-on experience. REPORTING RELATIONSHIP: This position reports directly to the Vice President, Deposit Operations. The VP, Deposit Operations reports directly to the Executive Vice President of Operations, who reports directly to the President/CEO of American National Bank & Trust. DISCLAIMER: This is representative only and not an exclusive or exhaustive list of all job functions that an employee in this position may be asked to perform from time to time. Duties and responsibilities may be changed, expanded, reduced or delegated by Management to meet the business needs of the organization. This document in no way constitutes an offer or a contract of employment. ANB&T reserves the right to modify job descriptions, policies or any other procedural document at any time, for any reason, with or without prior notice. “ANB&T is an Equal Employment Opportunity / Disability / Protected Veteran Status Employer”
    $52k-60k yearly est. 25d ago
  • Deposit Operations Analyst

    American National Bank & Trust 4.4company rating

    Wichita Falls, TX jobs

    GENERAL DESCRIPTION: The Deposit Operation Analyst will be primarily responsible for ownership of card services as well as transactional fraud in all areas. The Deposit Operation Analyst will also serve as general backup to the Deposit Operations Analyst Supervisor. ESSENTIAL FUNCTIONS OF JOB: 1. Debit Card Program Product Owner a. Maintain Card Processor Relationships b. Maintain Instant Issue Card Relationships i. Order Plastics ii. Card Printers iii. PIN Pads c. Project Management d. Product Management e. Debit Card Program Reporting/Analysis f. Reconcile Debit Card Disputes 2. ICS/Cedars Settlement Assistant 3. Oversee Fraud Recoveries a. Track Fraudulent Check Processing b. Reg. E disputes c. Track Police Cases Involving Fraud d. Fraud Collection and Payments 4. Deposit Reporting 5. Deposit Account Charge Off Oversight a. Monitoring b. Reporting/Analysis c. Collection 6. Reconciliation/Balancing Deposit Control/Interface, IEP, Safe Deposit Box, Settlement Manager, etc. Requirements REQUIRED SKILLS: Must be proficient with 10-key (by touch); alpha/numeric data entry; spreadsheets, word processing, basic typing and excellent PC skills. COMMUNICATION SKILLS: Ability to read, analyze and understand general business- and company-related articles and professional journals; ability to speak effectively before groups of customers and/or employees. Must possess excellent interpersonal and customer service skills. MATHEMATICAL SKILLS: Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference and volume; ability to apply concepts such as fractions, ratios and proportions to practical situations. CRITICAL THINKING SKILLS: Ability to solve practical problems and deal with a variety of known variables in situations where only limited standardization exists; ability to utilize common sense understanding to carry out written, oral or diagrammed instructions; ability to deal with problems involving several known variables in situations of a routine nature. SUPERVISION RECEIVED: Under general supervision standard practice enables the employee to proceed alone on routine work, referring to any questionable cases or issues to direct supervisor. PLANNING: Considerable responsibility regarding general assignments in planning time, method, manner and/or sequence of performance of own work; may also occasionally assist in the planning of work assignments performed by others within a limited area of operation. Must possess excellent organizational skills and attention to detail. DECISION-MAKING: Performs work operations which permit frequent opportunity for decision-making of minor importance and frequent opportunity for decision-making of major importance, either of which would affect the work operations of medium organizational component and the organization's clientele. MENTAL DEMAND: Very close mental demand; operations requiring very close and continuous attention for control of operation requiring a high degree of coordination or immediate response; intermittent direct thinking to determine or select the most applicable way of handling situations regarding the company's administration and operations; also determine or select material and equipment where highly variable sequences are involved. Must be able to work effectively while multi-tasking in a high-volume environment. ANALYTICAL ABILITY / PROBLEM-SOLVING: Moderately structured; broad activities using moderately structured procedures with only generally guided supervision; High order of analytical, interpretative and/or constructive thinking in varied situations. Ability to learn new products and services and apply that knowledge. PUBLIC CONTACT: Regular contact with patrons where initiated by employees involves furnishing and obtaining information and attempting to influence the decisions of those people contacted; contacts of considerable importance that failure to exercise proper judgment may result in important tangible or intangible losses to company. EMPLOYEE CONTACT: Regular contact with co-workers within the department, office or enterprise, which will require coordination of efforts generally in the normal course of performing duties; requires tact in discussing problems, presenting data and making recommendations. ACCURACY: Probable errors of internal and external scope would have a moderate effect on the operational efficiency of the organizational component concerned; errors might possibly go undetected for a considerable amount of time, creating an inaccurate picture of an existing situation. PHYSICAL REQUIREMENTS and WORKING CONDITIONS: While performing the essential functions of this job, this position is regularly required to sit, stand, talk or hear; use hands to finger, handle or feel and frequently are required to reach with their hands and arms and occasionally stand, walk, climb or balance; may occasionally lift, move, push or pull up to 10 pounds. Specific vision abilities required by this job include close vision. This is an indoor position and the noise level in the work area is usually moderate. REQUIRED EDUCATION and EXPERIENCE: High school degree or GED equivalent; Knowledge of a specialized field (however required), such as basic accounting, computer, etc.; other specialized training, such as trade school or correspondence school, equal to two (2) years of college, plus three (3) years' related experience and/or training; or equivalent combination of education and hands-on experience. REPORTING RELATIONSHIP: This position reports directly to the Vice President, Deposit Operations. The VP, Deposit Operations reports directly to the Executive Vice President of Operations, who reports directly to the President/CEO of American National Bank & Trust. DISCLAIMER: This is representative only and not an exclusive or exhaustive list of all job functions that an employee in this position may be asked to perform from time to time. Duties and responsibilities may be changed, expanded, reduced or delegated by Management to meet the business needs of the organization. This document in no way constitutes an offer or a contract of employment. ANB&T reserves the right to modify job descriptions, policies or any other procedural document at any time, for any reason, with or without prior notice. “ANB&T is an Equal Employment Opportunity / Disability / Protected Veteran Status Employer”
    $52k-60k yearly est. 56d ago
  • Operational Risk Program Analyst

    DRW 4.9company rating

    Chicago, IL jobs

    DRW is a diversified trading firm with over three decades of experience bringing sophisticated technology and exceptional people together to operate in markets around the world. We value autonomy and the ability to quickly pivot to capture opportunities, so we operate using our own capital and trading at our own risk. Headquartered in Chicago with offices throughout the U.S., Canada, Europe, and Asia, we trade a variety of asset classes including Fixed Income, ETFs, Equities, FX, Commodities and Energy across all major global markets. We have also leveraged our expertise and technology to expand into three non-traditional strategies: real estate, venture capital and cryptoassets. We operate with respect, curiosity and open minds. The people who thrive here share our belief that it's not just what we do that matters-it's how we do it. DRW is a place of high expectations, integrity, innovation and a willingness to challenge consensus. The Role We're looking for an experienced Operational Risk Program Analyst to help build and scale DRW's operational risk program. In this role, you'll combine strategic thinking with hands-on execution to help design, implement, and embed a proactive approach to risk management across our businesses. You'll work closely with business leaders to ensure operational risk is effectively identified, assessed, and managed. This is a hands-on role focused on implementing the program across DRW - while building the supporting frameworks, governance, and relationships that sustain it. What You'll Do Partner with trading and support teams to identify, assess, and manage operational risks in day-to-day processes and systems. Help design and build the firm's operational risk management framework, including establishing policies, procedures, risk assessment methodologies, reporting, and governance structures. Support the implementation, rollout, and ongoing oversight of the framework across the firm. Monitor and escalate emerging risks, track control improvements, and maintain oversight of key risk indicators and events. Provide effective challenge and guidance to ensure risk-informed decisions align with DRW's risk appetite. Produce and deliver risk reporting and analytics - including dashboards, metrics, and presentations for leadership. Deliver training and resources that build awareness and ownership of operational risk across teams. Partner with Security to support third-party risk assessments and ensure controls are in alignment with DRW's risk appetite. What You Bring Five to seven years of experience in operational risk management or a related discipline within financial services or a complex business environment. Solid understanding of operational risk principles and tools including risk frameworks, control design, governance processes, etc., with the ability to tailor and apply them to fit unique business models without compromising core program effectiveness. Proven ability to execute and enhance risk programs and documentation. Ability to evaluate operational risks with discernment-identifying early signals, determining which issues truly matter, and applying disciplined inquiry and root-cause thinking to deliver actionable insights and support high-quality decision-making. Flexible and pragmatic mindset, with the ability to tailor operational risk approaches and frameworks to fit the firm's culture and operating model. A balance of analytical rigor and practical problem-solving; comfortable moving between detail and big picture, and the ability to manage ambiguity, operating effectively even when things are not certain, or the way forward is not clear. Plan and prioritize work to meet commitments aligned with program goals, holding self and others accountable to meet deadlines. Exceptional communication and stakeholder management skills with the ability to influence and partner at all levels. A collaborative, proactive mindset and a desire to strengthen DRW's operational risk culture. The annual base salary range for this position is $110,000 to $130,000 depending on the candidate's experience, qualifications, and relevant skill set. The position is also eligible for an annual discretionary bonus. In addition, DRW offers a comprehensive suite of employee benefits including group medical, pharmacy, dental and vision insurance, 401k (with discretionary employer match), short and long-term disability, life and AD&D insurance, health savings accounts, and flexible spending accounts. For more information about DRW's processing activities and our use of job applicants' data, please view our Privacy Notice at ******************************* California residents, please review the California Privacy Notice for information about certain legal rights at ****************************************** #LI-DW1
    $110k-130k yearly Auto-Apply 5d ago
  • Operational Risk Analyst

    SECU 4.2company rating

    Linthicum, MD jobs

    Job Description Who we are: At SECU, we put our employees first, recognizing that their well-being and professional development are vital to our success. By fostering a supportive and empowering work environment, our employees are committed to helping members achieve long-term financial security. They are also inspired to give back to the communities we serve by volunteering and spreading kindness, which reflects our core values and who we are as an organization. Every employee at SECU contributes to our member's financial well-being, and we'll always do what's right for our members, employees, and communities. Feel good about what you do. Belong to a place where you matter and can make a difference. This person will need to reside within commuting distance to our Linthicum, MD headquarters. What you will do: The Operational Risk Analyst supports Corporate Governance Leadership with the daily operation and administration of SECU risk programs/responsibilities. This position, through specialized knowledge and skill, provides support to the organization on all matters relating to operational risk. Helps organization identify, assess and mitigate risks arising from internal processes, systems, and people. Ensure business continuity, regulatory compliance and minimal disruption from operational failures. Operational Risk Analyst adheres to regulations and organizational policies, maintaining awareness and knowledge required to perform the duties of the position, including all aspects of the Bank Secrecy Act and related regulations, such as OFAC, and the USA Patriot Act, Fair Lending and Information Security. A day in your life might include: Conducts operational/financial/regulatory risk assessments. Coordinates annual review and updates of risk assessments. Analyze business operations to detect potential risk areas. Develop and implement risk management frameworks. Design controls to prevent or control operational risk. Monitor effectiveness of mitigation strategies. Identifies, tracks, and monitors operational risks. Supports remediation efforts of risks. Conducts risk reviews to ensure new, ongoing and remediation efforts are within risk appetite. Ensure the organization remains within the approved risk thresholds. Implements appropriate monitoring. Supports daily operations and maintenance of SECU's Business Continuity, Disaster Recovery and Incident Response program. Coordinates and facilitates annual training, program reviews and ensures program documentation is accurate and up to date. Develop comprehensive reporting, dashboards and presentations for management. Reviews policies, procedures and programs. Ensure internal controls are adequate. Coordinates annual training requirements for responsible program areas. Supports SECU projects and initiatives, determines risks and updates risk assessments/tracking accordingly. Fosters a culture of compliance and legal awareness organizationally; remains aware of risks facing SECU and the industry. Additional Responsibilities may include: Interact and support CUSO partners and credit union partners. Reviews report data for trends and advise management of potential areas of risk concern. Responsible for audit and exam support and coordination efforts. What we need from you: Education Requirements Bachelor's degree preferred Certified Credit Union Enterprise Risk Professional (CUERP) required or must be obtained within the first year of employment. Experience Requirements 3-5 years' experience working at a financial institution. 3-5 years of demonstrated responsibility in Enterprise Risk Management, with a focus on operational risk identification, assessment and remediation. Understanding of rules/regulations and enterprise risk awareness from prior roles. Credit Union experience preferred but not required Takes personal responsibility for decisions, actions, failures and overall deliverables Utilizes oral and written communication to enhance relationships across the organization Clearly communicates information, thoughts and ideas in a clear, concise and organized manner Relates comfortably with people across levels, functions, culture, and geography Possesses a clear understanding of strengths, limitations, emotions, beliefs, and motivations of self and others Maintains composure and effectiveness when experiencing major changes in work tasks or the work environment Adjusts effectively to work within new work structures, processes, requirements, or cultures Demonstrates an understanding of SECU's culture, core values, mission and strategic priorities as it relates to one's work and overall performance Physical Requirements - Please add additional physical requirements to list provided below, if applicable. Must be able to remain in a stationary position, often standing or sitting for prolonged periods Must be able to lift up to 25 pounds Compensation Information: Offers will be commensurate with experience and education. Please Note: We typically hire at or below mid-point, which is $95,000 for this role. Salary: Min. $73,800 - Max. $118,000 Other Compensation Includes: Annual corporate-wide incentives We provide comprehensive benefits, with a focus on total well-being: Medical, vision, dental benefits 401k plan with company matching Generous sick, vacation and personal leave And more...2025SECUBenefitsGuide.pdf SECU is committed to fostering a diverse, equitable, and inclusive workforce where all individuals are valued and respected. We take pride in providing equal opportunities for all qualified applicants regardless of race, ethnicity, national origin, gender, sexual orientation, gender identity or expression, religion, military or veteran status, or any other characteristics protected by law.
    $73.8k-118k yearly 12d ago
  • Operational Risk Analyst

    SECU 4.2company rating

    Maryland jobs

    Who we are: At SECU, we put our employees first, recognizing that their well-being and professional development are vital to our success. By fostering a supportive and empowering work environment, our employees are committed to helping members achieve long-term financial security. They are also inspired to give back to the communities we serve by volunteering and spreading kindness, which reflects our core values and who we are as an organization. Every employee at SECU contributes to our member s financial well-being, and we ll always do what s right for our members, employees, and communities. Feel good about what you do. Belong to a place where you matter and can make a difference. This person will need to reside within commuting distance to our Linthicum, MD headquarters. What you will do: The Operational Risk Analyst supports Corporate Governance Leadership with the daily operation and administration of SECU risk programs/responsibilities. This position, through specialized knowledge and skill, provides support to the organization on all matters relating to operational risk. Helps organization identify, assess and mitigate risks arising from internal processes, systems, and people. Ensure business continuity, regulatory compliance and minimal disruption from operational failures. Operational Risk Analyst adheres to regulations and organizational policies, maintaining awareness and knowledge required to perform the duties of the position, including all aspects of the Bank Secrecy Act and related regulations, such as OFAC, and the USA Patriot Act, Fair Lending and Information Security. A day in your life might include: Conducts operational/financial/regulatory risk assessments. Coordinates annual review and updates of risk assessments. Analyze business operations to detect potential risk areas. Develop and implement risk management frameworks. Design controls to prevent or control operational risk. Monitor effectiveness of mitigation strategies. Identifies, tracks, and monitors operational risks. Supports remediation efforts of risks. Conducts risk reviews to ensure new, ongoing and remediation efforts are within risk appetite. Ensure the organization remains within the approved risk thresholds. Implements appropriate monitoring. Supports daily operations and maintenance of SECU s Business Continuity, Disaster Recovery and Incident Response program. Coordinates and facilitates annual training, program reviews and ensures program documentation is accurate and up to date. Develop comprehensive reporting, dashboards and presentations for management. Reviews policies, procedures and programs. Ensure internal controls are adequate. Coordinates annual training requirements for responsible program areas. Supports SECU projects and initiatives, determines risks and updates risk assessments/tracking accordingly. Fosters a culture of compliance and legal awareness organizationally; remains aware of risks facing SECU and the industry. Additional Responsibilities may include: Interact and support CUSO partners and credit union partners. Reviews report data for trends and advise management of potential areas of risk concern. Responsible for audit and exam support and coordination efforts. What we need from you: Education Requirements Bachelor s degree preferred Certified Credit Union Enterprise Risk Professional (CUERP) required or must be obtained within the first year of employment. Experience Requirements 3-5 years experience working at a financial institution. 3-5 years of demonstrated responsibility in Enterprise Risk Management, with a focus on operational risk identification, assessment and remediation. Understanding of rules/regulations and enterprise risk awareness from prior roles. Credit Union experience preferred but not required Takes personal responsibility for decisions, actions, failures and overall deliverables Utilizes oral and written communication to enhance relationships across the organization Clearly communicates information, thoughts and ideas in a clear, concise and organized manner Relates comfortably with people across levels, functions, culture, and geography Possesses a clear understanding of strengths, limitations, emotions, beliefs, and motivations of self and others Maintains composure and effectiveness when experiencing major changes in work tasks or the work environment Adjusts effectively to work within new work structures, processes, requirements, or cultures Demonstrates an understanding of SECU s culture, core values, mission and strategic priorities as it relates to one s work and overall performance Physical Requirements - Please add additional physical requirements to list provided below, if applicable. Must be able to remain in a stationary position, often standing or sitting for prolonged periods Must be able to lift up to 25 pounds Compensation Information: Offers will be commensurate with experience and education. Please Note: We typically hire at or below mid-point, which is $95,000 for this role. Salary: Min. $73,800 Max. $118,000 Other Compensation Includes: Annual corporate-wide incentives We provide comprehensive benefits, with a focus on total well-being: Medical, vision, dental benefits 401k plan with company matching Generous sick, vacation and personal leave And more...2025SECUBenefitsGuide.pdf SECU is committed to fostering a diverse, equitable, and inclusive workforce where all individuals are valued and respected. We take pride in providing equal opportunities for all qualified applicants regardless of race, ethnicity, national origin, gender, sexual orientation, gender identity or expression, religion, military or veteran status, or any other characteristics protected by law.
    $73.8k-118k yearly 43d ago
  • Operational Risk Management

    Susquehanna International Group, LLP 4.7company rating

    Philadelphia, PA jobs

    We are looking for a highly organized and motivated individual to support the development and execution of our Internal Controls and Operational Risk Management framework. This role offers hands-on exposure to enterprise risk processes, control testing, risk reporting, and incident tracking. Key Responsibilities Risk & Controls Support Assist in performing control testing and walkthroughs to assess control design and effectiveness. Help maintain the internal control library and documentation (e.g., narratives, risk/control matrices). Support facilitation of Risk and Control Self-Assessments (RCSAs) with first-line teams. Record, track, and help analyze operational incidents and loss events. Run scenario analysis Data & Reporting Collect and maintain risk and control data in internal systems. Contribute to the preparation of dashboards, scorecards, and risk reports for senior stakeholders. Support Key Risk Indicator (KRI) monitoring and escalation processes. Operational Risk Processes Log and follow up on risk issues, remediation plans, and audit findings. Assist in reviewing vendor risk data, business continuity documentation, and third-party controls. Help ensure compliance with internal risk policies and procedures. What we're looking for Required Qualifications Industry experience in market making, algorithmic trading, or proprietary trading is strongly preferred, along with relevant familiarity with industry-specific regulatory frameworks. 5-7 years of experience in operational risk, compliance, audit, or a related operational role. Basic understanding of risk and control concepts (e.g., preventative vs. detective controls, risk assessments). Strong organizational and documentation skills. Proficiency in Microsoft Office, especially Excel, and familiarity with data analysis tools. Visa sponsorship for work authorization is not available for this position now or in the future. Preferred Qualifications Exposure to internal audit, controls testing, or regulatory compliance is a plus. Interest in pursuing professional certifications (e.g., CRMA, CIA, CISA). Key Competencies Detail-oriented and process-driven Strong communication skills Problem-solving mindset A proven ability to manage competing priorities in a challenging, fast-paced environment Discretion and integrity in handling sensitive data What's In It For You Our non-hierarchical culture allows employees of every level to thrive and make impact. We are not your typical trading firm - the environment is casual, collaborative and we focus on continuous development. Relaxed dress code (jeans and sneakers are the norm and team jerseys every Friday) Fully stocked kitchens for breakfast, lunch, snacks, and beverages A forty thousand square-foot state of the art fitness facility with brand-new equipment, multi-purpose courts, group exercise classes, and locker room spaces Discounts for dining, entertainment, shopping, travel, and attractions Social events such as a poker tournament, holiday party, company outings, and more On-site Wellness Center On-site services such as a mailroom, barber, dry cleaning, and car maintenance Opportunities to give back to the community through Susquehanna sponsored events and donation drives About Susquehanna If you're a recruiting agency and want to partner with us, please reach out to ******************. Any resume or referral submitted in the absence of a signed agreement will not be eligible for an agency fee. #LI-Onsite
    $66k-87k yearly est. Auto-Apply 60d+ ago

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