Requirements Manager jobs at ReSound - 200 jobs

Services Implementation Manager - Remote
GN Hearing 4.6
Requirements manager job at ReSound
**Join us at Jabra, a part of GN, where we take pride in initiating major technology shifts to provide innovative intelligent audio and video solutions that truly make the world look and sound better.** We're seeking a **Services Implementation Manager** to execute the rollout of new post-sales service offerings across our Enterprise portfolio. This role combines **project management** with early-phase **customer onboarding support** , ensuring that services like extended warranty, advanced care, and Jabra+ premium features are launched effectively and deliver immediate value. The ideal candidate thrives in cross-functional environments, is process-oriented, and brings a customer-centric mindset to scaling new service offerings. **Key Aspects of the role:** Service Rollout & Implementation + Ensure the complete **end-to-end implementation** of new service offerings, ensuring internal alignment and operational readiness. + Collaborate with Product, R&D, Operations, Support, and Sales to build and execute clear rollout plans. + Create documentation, playbooks, and processes to support repeatable, scalable service delivery. + Coordinate backend setup needs, including system configuration, entitlements, and support workflows. Customer Onboarding (Initial Phase Support) + Serve as the onboarding lead for select enterprise customers during early service deployments. + Ensure accurate activation of licenses, configuration of Jabra+ features, and setup of support entitlements. + Gather feedback during onboarding to improve service rollout processes and customer experience. Project Management & Process Optimization + Coordinate service rollout projects using structured project management practices. + Monitor milestones, dependencies, and risks to guarantee effective execution. + Continuously assess and improve delivery processes for efficiency and scalability. Governance & Stakeholder Communication + Provide status updates, documentation, and recommendations to senior leadership and cross-functional partners. + Support smooth handoffs from implementation to support and customer success teams. **What we think you'll need to thrive in the role** + 5+ years of experience in **service implementation, onboarding, delivery operations,** similar + High level of **Project management** and organizational skills. + Ability to work cross-functionally in a global, matrixed environment. + Familiarity with service platforms (e.g., Salesforce, ServiceNow) and entitlement/license systems. + Experience supporting enterprise-level customers. **We believe that your personality is an important factor leading to success in the role** There is a lot of stakeholder management in this role, and we expect you to collaborate naturally with others to create results. You thrive in an environment with a strong entrepreneurial spirit which requires that you are self-driven and can effortlessly create structure in your work and projects. You naturally take accountability for projects, and we expect that you are analytical and data driven. **Pay Transparency Notice:** Depending on your work location, the target annual salary for this position can range from $100,000.00 to $140,000.00 base with an additional sales incentive compensation plan. Compensation for roles at GN depend on a wide array of factors including but not limited to location, role, skill set, and level of experience. To remain competitive, GN offers a competitive benefits package, including annual bonuses, health insurance, a 401(k) plan, and paid vacation and holidays. **We encourage you to apply** Even if you don't match all the above-mentioned skills, we will gladly receive your application if you think you have transferrable skills **.** We highly value a mindset, motivation, and energy, that aligns with our core values, to not only ensure growth for you, but for your team and the wider GN organization as well. **We are committed to an inclusive recruitment process** Jabra welcomes applicants from all backgrounds and applicants will receive equal consideration for employment. We make life sound better by developing intelligent sound solutions that transform lives through the power of sound, enabling you to hear more, do more & be more than you ever thought possible. Our integrated headset and communications solutions assist professionals in all types of businesses in being more productive. Our wireless headsets are designed to fit any lifestyle - from sports enthusiasts to commuters and office workers. Jabra is part of the GN group, which operates in more than 90 countries across the world. Founded in 1869, GN group today has more than 6,000 employees. View the Pay Transparency Nondiscrimination Provision E-Verify: GN participates in E-Verify. View the E-Verify poster here . View the Right to Work poster here . Disability Accommodation: If you have a disability and you believe you need a reasonable accommodation in order to search for a job opening or to submit an online application, please e-mail ******************** or call ************. This email and phone number is created exclusively to assist disabled job seekers whose disability prevents them from being able to apply online. Only messages left for this purpose will be returned. Messages left for other purposes, such as following up on an application or technical issues not related to a disability, will not receive a response. \#LI-Jabra GN brings people closer through our leading intelligent hearing, audio, video, and gaming solutions. Inspired by people and driven by innovation, we deliver technology that enhance the senses of hearing and sight. We help people with hearing loss overcome real-life challenges, improve communication and collaboration for businesses, and provide great experiences for audio and gaming enthusiasts. GN was founded more than 150 years ago with a vision to connect the world. Today, inspired by our strong heritage, GN touches more lives than ever with the broadest portfolio of products and services in our history - fostering a sense of community, openness, and understanding. By listening to customers and combining our unique expertise in the human ear, audio, video, and speech, wireless technologies, software, and miniaturization, we transform what it takes to bring people closer to what is important to them. **The GN-owned brands that are responsible for bringing these technologies to life:** + Medical grade hearing technology: ReSound (*************************** , Beltone (*************************** , Interton (**************************** , Jabra (****************************** + Professional collaboration: Jabra (*********************** , BlueParrott (********************************** , FalCom (*********************** + Gaming, calls and media: SteelSeries (************************* , Jabra (*********************** Founded in 1869, the GN Group employs 7,000 people and is listed on Nasdaq Copenhagen (GN.CO). GN's solutions are sold in around 100 countries across the world. If you would like to learn more about us, visit our homepage gn.com or click on our different brands. You can also connect with us on LinkedIn (************************************************ , Facebook (************************************** and Twitter (******************************** . We are a Equal Opportunity Employer that values a diverse and inclusive workforce. We do not discriminate on the basis of race, color, national origin, religion, age, gender identity, sexual orientation, marital status, disability, genetic information, veteran status, or any other basis prohibited by federal, state, or local law. Women, minorities, veterans, LGBTQIA+ individuals, and persons with disabilities are encouraged to apply. Come join our team!
$100k-140k yearly 60d+ ago

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GTM Manager
Segway 4.3
Plano, TX jobs
The GTM Manager is responsible for driving market research, competitive analysis, product positioning, and go-to-market (GTM) strategies to support the successful launch and lifecycle management of products. This role requires a data-driven marketer with a strong understanding of consumer behavior, pricing strategy, and cross-functional coordination. The ideal candidate will have experience developing compelling marketing campaigns, aligning teams around GTM execution, and identifying optimization opportunities throughout the product lifecycle. Bilingual proficiency in Chinese and English is preferred to support collaboration with global stakeholders. General Job Duties and Responsibilities: · Conduct in-depth market research to identify trends, customer needs, and competitor strategies. · Analyze market data to inform product positioning, differentiation, and pricing strategies. · Collaborate with product teams to define product specifications and feature highlights. · Develop competitive analyses and clear positioning frameworks based on market insights. · Create product messaging and value propositions that resonate with target audiences. · Collaborate with product teams to define product specifications and feature highlights. · Develop competitive analyses and clear positioning frameworks based on market insights. · Create product messaging and value propositions that resonate with target audiences. · Build and drive comprehensive GTM strategies for product launches. · Coordinate with cross-functional teams (marketing, sales, operations) to ensure consistent execution. · Align marketing activities with broader campaign goals and track performance metrics. · Analyze and optimize campaign results to identify new opportunity areas. · Manage end-to-end product lifecycle activities, including promotions, positioning updates, and campaign planning. · Evaluate performance data and customer feedback to drive continuous improvements. · Support re-positioning and remarketing efforts as needed to extend product longevity. · Other duties as necessary. Supervisory Responsibilities: · This job has no supervisory responsibilities Qualifications: · Bachelor's degree in Marketing, Business, Communications, or a related field preferred, or equivalent work experience in product marketing, go-to-market strategy, or similar roles. · Minimum 3-4 years of relevant product marketing, go-to-market strategy, or similar roles experience, preferably in a eMobility, E-commerce, or consumer electronics. · Strong knowledge of consumer behavior, market research techniques, and competitive analysis. · Proven ability to develop and execute successful marketing and product launch campaigns. · Excellent communication and interpersonal skills with experience in cross-functional collaboration. · Results-driven with a focus on achieving KPIs and driving measurable outcomes. · Bilingual in Chinese and English is preferred. Physical Demands: This is a primarily office-based role with extended periods of computer use. Occasional domestic or international travel may be required for product launches, events, or market research activities. The role may require lifting of promotional materials or product samples (up to 25 lbs.). Specific vision abilities required for this job include close vision, color vision, and the ability to adjust focus. EEO Statement: Segway Inc. is committed to providing Equal Opportunity in Employment to all applicants and employees regardless of race, color, religion, gender, age, national origin, military status, veteran status, handicap, physical or mental disability, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.
$68k-110k yearly est. 4d ago
Senior Manager, Space Studio & Design Systems
Airbnb, Inc. 4.6
San Francisco, CA jobs
A global tech firm based in San Francisco seeks a Senior Manager to lead systems development that integrates design, data, and delivery for SpaceOS, their internal platform. This role demands an experienced leader with over 15 years in architecture or design technology, guiding a multidisciplinary team in innovative and sustainable space solutions. Responsibilities include defining operational strategies, developing performance metrics, and enhancing frameworks that drive efficiency and creativity across Airbnb's global portfolio. #J-18808-Ljbffr
$197k-271k yearly est. 4d ago
Engineering Manager: AI Core & Platform Systems
Qualified 3.8
San Francisco, CA jobs
A leading technology firm in San Francisco is seeking an experienced Engineering Manager to lead AI Core & Product teams. This role focuses on developing scalable backend systems, integrating AI technologies, and managing engineering teams. The ideal candidate has a strong background in fullstack development and experience in high-growth environments. This position offers the opportunity to shape AI-driven initiatives and contribute to company growth. #J-18808-Ljbffr
$115k-185k yearly est. 4d ago
Senior Manager, People Systems Hybrid - New York City, San Francisco
Vercel.com 4.1
San Francisco, CA jobs
About Vercel: Vercel gives developers the tools and cloud infrastructure to build, scale, and secure a faster, more personalized web. As the team behind v0, Next.js, and AI SDK, Vercel helps customers like Ramp, Supreme, PayPal, and Under Armour build for the AI-native web. Our mission is to enable the world to ship the best products. That starts with creating a place where everyone can do their best work. Whether you're building on our platform, supporting our customers, or shaping our story: You can just ship things. About the Role: We're looking for a Senior Manager, People Systems to join our People team. You'll own the strategy, governance, and technical delivery of Vercel's global People systems driving excellence in Workday configuration, integrations, data integrity, audit, and compliance. This role blends strategic leadership with hands‑on execution. You'll ensure that every data flow, from onboarding to payroll to analytics, is accurate, compliant, secure, and auditable. You'll lead a high‑performing team responsible for maintaining Vercel's single source of truth for employee data, while partnering across People, Finance, IT, Security, and Legal to ensure operational and regulatory alignment. You'll report to the Director, People Ops Infrastructure and Services, and ideally, you're based within commuting distance of one of our offices in San Francisco or New York City, which would include in‑office anchor days on Monday, Tuesday, and Friday. We are also open to remote candidates in the US. If you're based within a pre‑determined commuting distance of one of our offices (SF, NY, London, or Berlin), the role includes in‑office anchor days on Monday, Tuesday, and Friday. If you're located beyond that distance, the role is fully remote. For location‑specific details, please connect with our recruiting team. What You Will Do: Own Workday administration and configuration, including business processes, integrations, security roles, and permissions, ensuring clean data flows across all People systems. Lead data integrity and governance programs defining validation standards, monitoring data quality, and establishing audit‑ready processes across the employee lifecycle. Manage and optimize integrations across key People systems, including the ATS, LMS, performance management and compensation planning tools. Partner with Finance, IT, and Security to ensure integrations and data pipelines meet internal controls, SOX‑readiness, and privacy standards. Drive audit and compliance readiness, maintaining documentation, access reviews, and evidence for SOX, SOC2, and other internal or external audits. Develop and maintain data lifecycle management and privacy practices that meet global standards (GDPR, CCPA). Establish structured change‑management, release‑management, and testing protocols to ensure data accuracy and compliance through every deployment. Monitor and report on data accuracy metrics, integration performance, and audit controls, translating insights into actionable improvements. Build and mentor a team with technical roles and data administrators, fostering a culture of ownership, precision, and continuous improvement. About You: 8+ years of progressive HRIS or People Systems experience with deep expertise in Workday configuration, integrations, and data management, including 3-5+ years leading high‑performing global teams. Have led or contributed to large‑scale Workday or multi‑system implementations connecting multiple HR and Finance tools. Proven ability to design and maintain audit‑ready controls, including SOX‑compliant processes and internal control testing frameworks. Demonstrated success building and maintaining integrations across core People technologies, including ATS, LMS, compensation, performance, payroll, and finance systems. Strong understanding of data privacy, compliance, and audit frameworks (GDPR, CCPA, SOC2, ISO 27001). Experienced in data integrity management, with the ability to build validation routines, monitor data flows, and ensure accuracy across systems. Skilled at collaborating cross‑functionally with Finance, IT, Security, and Legal to align on controls, risk mitigation, and reporting. Operate with extreme ownership, precision, and urgency, maintaining compliance and data quality in fast‑moving, ambiguous environments. Passionate about building reliable, compliant systems that empower speed, trust, and operational excellence. Bonus If You: Bring experience with automation platforms, APIs, or GRC tools that enhance system observability and control. Have supported public‑company audit readiness or designed controls aligned with SOX, ISO, or SOC2 frameworks. Benefits: Competitive compensation package, including equity. Inclusive Healthcare Package. Learn and Grow - we provide mentorship and send you to events that help you build your network and skills. Flexible Time Off. We will provide you the gear you need to do your role, and a WFH budget for you to outfit your space as needed. The San Francisco, CA base pay range for this role is $160,000.00 - $220,000.00. Actual salary will be based on job‑related skills, experience, and location. Compensation outside of San Francisco may be adjusted based on employee location. The total compensation package may include benefits, equity‑based compensation, and eligibility for a company bonus or variable pay program depending on the role. Your recruiter can share more details during the hiring process. Vercel is committed to fostering and empowering an inclusive community within our organization. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, national origin, citizenship, age, marital status, veteran status, disability status, or any other characteristic protected by law. Vercel encourages everyone to apply for our available positions, even if they don't necessarily check every box on the job description. #J-18808-Ljbffr
$160k-220k yearly 6d ago
DevOps Manager
Encompass Technologies 4.7
Fort Collins, CO jobs
Job Description From maker to market, Encompass is revolutionizing how technology supports the modern beverage industry-from winemaking with our vintrace solution to beverage production and distribution with our Encompass solutions, we are unlocking new levels of growth and efficiency for our customers across the entire three-tier beverage supply chain. Join our team of technology & beverage professionals as we drive innovation and modernization in one of the world's oldest, and most passionate industries. The Role Encompass is seeking a motivated and passionate DevOps Manager to lead our DevOps organization and own the infrastructure that powers our customer-facing and internal systems. This role blends people leadership, technical vision, and hands-on execution in a highly cross-functional environment. As DevOps Manager, you will be responsible for maintaining and evolving our AWS-based architecture, ensuring high performance, security, scalability, and reliability across our platforms. You will partner closely with Product, Engineering, Customer, Sales, Marketing, Services, Finance, and external partners to deliver resilient and cost-effective infrastructure solutions. The ideal candidate is a strong communicator, a strategic thinker, and a leader who thrives in fast-paced SaaS environments. What You'll Do Leadership & Strategy Lead, mentor, and manage a team of DevOps engineers, fostering a culture of accountability, collaboration, and continuous improvement Champion and evolve Encompass's server and infrastructure architecture strategy Set priorities, manage workloads, and maintain regular communication across the DevOps team and broader international stakeholders Infrastructure & Operations Own and improve the AWS architecture supporting Encompass systems Track and manage system performance, scalability, reliability, and security Define and execute strategies to achieve and maintain high-performance systems Build and maintain disaster recovery and system recovery plans Serve as the escalation point for high-priority operational issues Security, Compliance & Reliability Support and lead efforts related to overall system security Execute and manage third-party audit processes Implement monitoring, alerting, and reporting to identify performance trends and risks Collaboration & Communication Partner with Finance on infrastructure cost analysis and budget planning Communicate clearly and effectively with executive leadership, engineers, analysts, and cross-functional teams Provide training and onboarding support to new employees and, when appropriate, customers Continuous Improvement Evaluate new technologies and conduct market research to stay current with emerging DevOps tools and practices Identify opportunities to automate, optimize, and improve efficiency across systems and processes What You Bring Required Qualifications Bachelor's degree in Business, Computer Science, Computer Information Systems, or equivalent practical experience 4+ years of AWS management experience in a SaaS environment 2+ years of people management experience Experience managing Snowflake environments Hands-on experience with containers, CI/CD pipelines, and monitoring tools Experience with SQL databases and performance optimization Experience managing both Unix-based and Windows environments Excellent written and verbal communication skills Strong ability to independently prioritize work and manage competing demands Proven ability to collaborate with distributed, cross-functional teams across multiple time zones Preferred Attributes Continuous improvement mindset with a strong focus on automation and efficiency Comfort operating in a fast-paced, evolving environment Strategic thinker with the ability to balance near-term execution and long-term vision Additional Details This role offers a competitive salary, bonus, and benefits. The salary for US-based employees located in the markets below may expect offers in the ranges for this role. US annual base: $120,000 - $140,000 annually A variety of factors are considered when determining someone's compensation, including a candidate's professional background, experience, and location. Final offer amounts may vary from the amounts listed above, based on the following considerations. Location We are a hybrid organization and are open to applicants for both hybrid and fully remote roles, based in the US. Our US corporate office is located in for Collins, Colorado, US. Our Values Our values shape the way we work together and serve our customers. They provide insight into our goals of disrupting the industry, figuring out better solutions, and doing so as part of a fast-paced, cohesive, fun-loving, and supportive team. Do the Right Thing Win Together Iterate & Learn Own It Be You BeYou@Encompass At Encompass, we aim for all of our employees to feel engaged, valued, and free to be who they are at work. We celebrate multiple approaches and points of view. We are committed to growing and empowering a diverse and inclusive community and believe that a team that works together with diverse lived experiences will strengthen our organization. We are proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, sexual orientation, gender identity or expression, religion, national origin, marital status, age, disability, veteran status, genetic information, or any other protected status.
$120k-140k yearly 26d ago
Marketplace Monetization Manager
Affirm 4.7
Remote
Affirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without any hidden fees or compounding interest. In the Affirm app, we're building a one-of-a-kind marketplace - connecting consumers and merchants through discovery, value, and transparent credit. As an Marketplace Monetization Manager, you will play a critical role in scaling Affirm's marketplace monetization engine by managing high-impact partnerships across direct merchants, affiliate networks, sub-affiliate partners, agencies and other offer aggregators. You'll influence the overall marketplace growth strategy and own key components of its execution ensuring our merchant and partner ecosystem drives measurable performance, revenue growth, and long-term value for Affirm's users and business. This is a highly cross-functional, visible role that requires strategic thinking, strong relationship leadership, and operational excellence. What You'll Do Influence and execute the marketplace growth strategy: Partner closely with senior leaders to shape and deliver on key strategic initiatives that expand Affirm's merchant advertising and affiliate programs. Own partner management across the ecosystem: Manage and grow relationships with ecommerce merchants, affiliate networks, sub-affiliate partners, offer aggregators and agencies ensuring alignment on goals, performance, and creative strategy. Drive performance and revenue: Translate strategic objectives into partner-level plans; oversee campaign optimization, performance analysis, and revenue delivery across your portfolio. Collaborate cross-functionally: Work with Product, Marketing, and Data Science teams to provide partner insights, identify opportunities for innovation, and improve advertiser and consumer outcomes. Serve as a strategic partner advocate: Bring the voice of merchants, agencies, and affiliates into Affirm's marketplace roadmap discussions to ensure alignment between partner needs and product priorities. Deliver actionable insights and reporting: Analyze performance trends, campaign outcomes, and revenue contribution; communicate findings and recommendations to internal stakeholders and partners. Explore new monetization opportunities: Identify and pilot new models, ad formats, or channel partnerships that strengthen Affirm's marketplace differentiation and growth trajectory. What We Look For 6+ years of experience in partner management, performance marketing, or ecommerce strategy, including managing sub-affiliate programs. Strong experience managing external relationships and optimizing multi-channel performance marketing programs. Proven ability to influence strategic direction and drive execution through complex partner ecosystems. Deep understanding of affiliate marketing, digital advertising, and ecommerce growth levers. Exceptional analytical and communication skills - able to synthesize data into strategic insights and influence senior audiences. Strong interpersonal and negotiation skills, with experience managing senior relationships across brands and agencies. A proactive, entrepreneurial operator who thrives in ambiguity, drives alignment, and executes with precision. Collaborative and mission-driven, with a passion for building transparent, high-performing partnerships that deliver value to merchants and consumers alike. Base Pay Grade - K Equity Grade - 6 Employees new to Affirm typically come in at the start of the pay range. Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills. Base pay is part of a total compensation package that may include equity rewards, monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents.) USA base pay range (CA, WA, NY, NJ, CT) per year: $140,000 - $190,000 USA base pay range (all other U.S. states) per year: $124,000 - $174,000 Please note that visa sponsorship is not available for this position. #LI-Remote Affirm is proud to be a remote-first company! The majority of our roles are remote and you can work almost anywhere within the country of employment. Affirmers in proximal roles have the flexibility to work remotely, but will occasionally be required to work out of their assigned Affirm office. A limited number of roles remain office-based due to the nature of their job responsibilities. We're extremely proud to offer competitive benefits that are anchored to our core value of people come first. Some key highlights of our benefits package include: Health care coverage - Affirm covers all premiums for all levels of coverage for you and your dependents Flexible Spending Wallets - generous stipends for spending on Technology, Food, various Lifestyle needs, and family forming expenses Time off - competitive vacation and holiday schedules allowing you to take time off to rest and recharge ESPP - An employee stock purchase plan enabling you to buy shares of Affirm at a discount We believe It's On Us to provide an inclusive interview experience for all, including people with disabilities. We are happy to provide reasonable accommodations to candidates in need of individualized support during the hiring process. [For U.S. positions that could be performed in Los Angeles or San Francisco] Pursuant to the San Francisco Fair Chance Ordinance and Los Angeles Fair Chance Initiative for Hiring Ordinance, Affirm will consider for employment qualified applicants with arrest and conviction records. By clicking "Submit Application," you acknowledge that you have read Affirm's Global Candidate Privacy Notice and hereby freely and unambiguously give informed consent to the collection, processing, use, and storage of your personal information as described therein.
$140k-190k yearly Auto-Apply 5d ago
SDR Manager
Lexipol LLC 4.3
Frisco, TX jobs
Job Description **Only candidates local to Dallas/Ft.Worth area at this time willing to work in our Frisco office three (3) days per week. At Lexipol, our mission is to create safer communities and empower the individuals on the front lines with market-leading content and technology. Our top-notch team works closely with law enforcement, fire, EMS, corrections, and local government professionals to tailor our solutions to better address today's challenges and keep first responders coming home safely at the end of each shift. Working at Lexipol means making a difference - day in and day out. About LEXIPOL Lexipol, the leader in policy, training and wellness support for public safety and government leaders, has been named to the GovTech 100 list among other awards. Our marketing team and our media sites police1.com; ems1.com; corrections1.com; and gov1.com and their associated e-newsletters collaborate to drive our lead generation engine. We have a highly productive SDR team that qualifies leads and sets a considerable percentage of presentations for our Senior Account Executives. The Work We are expanding our Go to Market team and searching for a Sales Development Manager to lead a SDR team of 10-12 SDRs. This is a remote work from home position. ROLE AND RESPONSIBILITIES: Monitor day to day team activity to ensure prospect standards and proper standards are being followed to achieve goals. Provide training and coaching on products, call scripts and processes when needed. Adhere to quarterly goals for “meetings kept” and verify accuracy. Coach and inspire the team to achieve sales goals and objectives. Manage lead qualification and quality improving Salesforce data. Oversee team metrics - outbound calls and emails, demos set. Improve SDR retention rate. Collaborate with Sales Leaders to establish prospecting plans to uncover new business. Sales Leadership Leadership presence and positive communication Continuously elevate the mindset and performance of the SDR organization The ideal candidate will have a deep understanding of the complex state and local government sales cycles and the variety of applicable contract vehicles used for purchasing technology Qualifications: In-depth industry and product knowledge Excellent communication skills (listening, probing, and handling objections) Capacity to manage various projects and meet deadlines Self-Motivated Attitude The successful candidate will have this experience: Public Safety Sales Leadership Experience: minimum of 3 years sales leadership experience in a SDR Manager or similar role leading a team of 10 or more SDR's in sales to local public safety agencies Experience leading a sales team with successful quota attainment is required Experience directly coaching all levels of performers on a sales team to higher levels of performance 3 years SaaS sales experience Bachelor's degree in business administration, marketing, or similar Target Outcomes/ Target Results Identify, Develop, and Close leads Employee Retention Employee Value Proposition Sense of purpose serving those who protect our families every day Making a greater community impact across multiple states in a region Personal and professional growth Attractor Factors for working on this team: Professional team culture/environment Continuous appreciation of effort and job well done Contribute to processes and best practices Opportunity and culture of owning it that positively impacts both personal/professional aspects Mentoring and coaching Work and collaborate with a group of passionate and enthusiastic professionals that are dedicated to making a difference Reports to Sr. Manager of Sales Development Our Culture Bring Positive attitude and effort with you each day Collaborative - with peer colleagues, other departments and clients Own it Team oriented Servant mindset Duties listed are not intended to be exhaustive or exclusive; other duties may be assigned. Management retains the discretion to add to or change the duties of the position at any time. Compensation and Benefits Lexipol offers a competitive base salary, monthly, quarterly, or annual incentive and a comprehensive benefits package including 401(k) with Company match and a flexible paid time off plan. We are targeting annual base salary of $80,000 plus quarterly bonuses, OTE $120,000 uncapped. About Lexipol Lexipol empowers first responders and public servants to best meet the needs of their residents safely and responsibly. We are the experts in policy, training, and wellness support, committed to improving the quality of life for all community members. Our solutions include state-specific policies, online learning, behavioral health resources, grant assistance, and industry news and information offered through the websites Police1, FireRescue1, EMS1, Corrections1 and Gov1. Lexipol serves more than 2 million public safety and government professionals in over 12,000 agencies and municipalities. For additional information, visit **************** Lexipol Is an Equal Opportunity Employer (EOE) Lexipol, LLC provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, gender, national origin, age, sex, pregnancy, disability, sexual orientation, gender identity or expression, veteran status, genetic information, or any other non-job-related characteristic. Lexipol complies with applicable federal, state, and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including hiring, placement, promotion, termination, layoff, recall, transfers, leave of absence, compensation, and training. #LI-AD1 Powered by JazzHR xo I9vWnpDe
$80k-120k yearly 7d ago
SDR Manager
Lexipol 4.3
Frisco, TX jobs
**Only candidates local to Dallas/Ft.Worth area at this time willing to work in our Frisco office three (3) days per week. At Lexipol, our mission is to create safer communities and empower the individuals on the front lines with market-leading content and technology. Our top-notch team works closely with law enforcement, fire, EMS, corrections, and local government professionals to tailor our solutions to better address today's challenges and keep first responders coming home safely at the end of each shift. Working at Lexipol means making a difference - day in and day out. About LEXIPOL Lexipol, the leader in policy, training and wellness support for public safety and government leaders, has been named to the GovTech 100 list among other awards. Our marketing team and our media sites police1.com; ems1.com; corrections1.com; and gov1.com and their associated e-newsletters collaborate to drive our lead generation engine. We have a highly productive SDR team that qualifies leads and sets a considerable percentage of presentations for our Senior Account Executives. The Work We are expanding our Go to Market team and searching for a Sales Development Manager to lead a SDR team of 10-12 SDRs. This is a remote work from home position. ROLE AND RESPONSIBILITIES: Monitor day to day team activity to ensure prospect standards and proper standards are being followed to achieve goals. Provide training and coaching on products, call scripts and processes when needed. Adhere to quarterly goals for “meetings kept” and verify accuracy. Coach and inspire the team to achieve sales goals and objectives. Manage lead qualification and quality improving Salesforce data. Oversee team metrics - outbound calls and emails, demos set. Improve SDR retention rate. Collaborate with Sales Leaders to establish prospecting plans to uncover new business. Sales Leadership Leadership presence and positive communication Continuously elevate the mindset and performance of the SDR organization The ideal candidate will have a deep understanding of the complex state and local government sales cycles and the variety of applicable contract vehicles used for purchasing technology Qualifications: In-depth industry and product knowledge Excellent communication skills (listening, probing, and handling objections) Capacity to manage various projects and meet deadlines Self-Motivated Attitude The successful candidate will have this experience: Public Safety Sales Leadership Experience: minimum of 3 years sales leadership experience in a SDR Manager or similar role leading a team of 10 or more SDR's in sales to local public safety agencies Experience leading a sales team with successful quota attainment is required Experience directly coaching all levels of performers on a sales team to higher levels of performance 3 years SaaS sales experience Bachelor's degree in business administration, marketing, or similar Target Outcomes/ Target Results Identify, Develop, and Close leads Employee Retention Employee Value Proposition Sense of purpose serving those who protect our families every day Making a greater community impact across multiple states in a region Personal and professional growth Attractor Factors for working on this team: Professional team culture/environment Continuous appreciation of effort and job well done Contribute to processes and best practices Opportunity and culture of owning it that positively impacts both personal/professional aspects Mentoring and coaching Work and collaborate with a group of passionate and enthusiastic professionals that are dedicated to making a difference Reports to Sr. Manager of Sales Development Our Culture Bring Positive attitude and effort with you each day Collaborative - with peer colleagues, other departments and clients Own it Team oriented Servant mindset Duties listed are not intended to be exhaustive or exclusive; other duties may be assigned. Management retains the discretion to add to or change the duties of the position at any time. Compensation and Benefits Lexipol offers a competitive base salary, monthly, quarterly, or annual incentive and a comprehensive benefits package including 401(k) with Company match and a flexible paid time off plan. We are targeting annual base salary of $80,000 plus quarterly bonuses, OTE $120,000 uncapped. About Lexipol Lexipol empowers first responders and public servants to best meet the needs of their residents safely and responsibly. We are the experts in policy, training, and wellness support, committed to improving the quality of life for all community members. Our solutions include state-specific policies, online learning, behavioral health resources, grant assistance, and industry news and information offered through the websites Police1, FireRescue1, EMS1, Corrections1 and Gov1. Lexipol serves more than 2 million public safety and government professionals in over 12,000 agencies and municipalities. For additional information, visit **************** Lexipol Is an Equal Opportunity Employer (EOE) Lexipol, LLC provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, gender, national origin, age, sex, pregnancy, disability, sexual orientation, gender identity or expression, veteran status, genetic information, or any other non-job-related characteristic. Lexipol complies with applicable federal, state, and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including hiring, placement, promotion, termination, layoff, recall, transfers, leave of absence, compensation, and training. #LI-AD1
$80k-120k yearly Auto-Apply 6d ago
FP&A Manager, GTM
Vercel 4.1
San Francisco, CA jobs
Vercel gives developers the tools and cloud infrastructure to build, scale, and secure a faster, more personalized web. As the team behind v0, Next.js, and AI SDK, Vercel helps customers like Ramp, Supreme, PayPal, and Under Armour build for the AI-native web. Our mission is to enable the world to ship the best products. That starts with creating a place where everyone can do their best work. Whether you're building on our platform, supporting our customers, or shaping our story: You can just ship things. About the Role: We're looking for an FP&A Manager, GTM to join our Finance team. You'll be the financial lead for our go-to-market organizations, managing OpEx, headcount, and commissions forecasting while building systems and workflows that scale. You'll partner cross-functionally with RevOps, Strategic Finance, and Talent to ensure investment decisions are aligned with business goals and budget targets and backed by precision. If you're based within a pre-determined commuting distance of one of our offices (SF, NY, London, or Berlin), the role includes in-office anchor days on Monday, Tuesday, and Friday. If you're located beyond that distance, the role is fully remote. For location-specific details, please connect with our recruiting team. What You Will Do: Own the GTM budget envelope - Manage OpEx and headcount budgets for our largest teams. Ensure initiatives are fully funded and stay within burn targets, partnering with StratFin on growth, ROI, and unit economics. Drive dollar-based headcount planning - Shift planning from “headcount adds” to a detailed bottoms up approach, aligning with org structures. Collaborate with RevOps, Talent, and StratFin to balance sales and marketing resources with financial constraints. Reinvent the Monthly Business Review - Own GTM budget vs. actuals (BvA) meetings. Automate variance reporting to remove admin work and focus the conversation on decision-making. Forecast with precision - Lead forecasting for sales and marketing, inclusive of vendor and headcount spend, partnering with Accounting to eliminate blind spots in our outlook. Design frictionless controls - Design approval workflows (for headcount backfills, vendor spend, T&E) that are rigorous but fast. You will use technology to approve the routine and flag the exceptions, avoiding "bottleneck bureaucracy." System Implementation - Drive GTM system implementations from a finance perspective, aligning planning, reporting, and forecasting workflows to support scale, automation, and consistent measurement of performance. About You: Anti-bureaucracy, pro-speed - You streamline workflows, remove drag, and make decisions with clarity. You believe a 3-bullet Slack post with a clear recommendation is better than a 20-slide deck. Tech-forward operator - You go beyond Excel. You use AI tools (ChatGPT, Claude, Copilot) to automate, clean, and generate insights. You treat Finance like a product-always shipping improvements. Detail-obsessed - You know that a single error in commission logic or start dates can swing the forecast by millions. You sweat the details so the CFO doesn't have to. Benefits: Competitive compensation package, including equity. Inclusive Healthcare Package. Learn and Grow - we provide mentorship and send you to events that help you build your network and skills. Flexible Time Off. We will provide you the gear you need to do your role, and a WFH budget for you to outfit your space as needed. The San Francisco, CA base pay range for this role is $160,000 - $210,000. Actual salary will be based on job-related skills, experience, and location. Compensation outside of San Francisco may be adjusted based on employee location. The total compensation package may include benefits, equity-based compensation, and eligibility for a company bonus or variable pay program depending on the role. Your recruiter can share more details during the hiring process. Vercel is committed to fostering and empowering an inclusive community within our organization. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, national origin, citizenship, age, marital status, veteran status, disability status, or any other characteristic protected by law. Vercel encourages everyone to apply for our available positions, even if they don't necessarily check every box on the job description.
$160k-210k yearly Auto-Apply 2d ago
Peoplesoft Manager
Ra 3.1
San Jose, CA jobs
About Client: They help in transforming the leading organizations and communities around the world. Organizations infrastructure and culture is amazing. Best place!! Job Description: As a Peoplesoft expertise, you will be involved in developing, and architecting peoplesoft application and specifically you should be awesome in implementation. Primary role involves in bringing out perfect solution for complex problem. On the whole awesomeness in peoplesoft finance & enterprises performance matters!! We are looking for a person who is too awesome, who loves the role and works with a lot of passion. We are awaiting to meet the creative thinker who is fast and independent in decision-making. We will be so happy to have a conversion with you. And I strongly believe you are the one!! Will be awaiting for your interest towards this job and I believe: You are a SCM functional consulting person. You have worked in Healthcare. Your expertness lies in implementing PeopleSoft. You are good in functional areas. You are expert in handling applications. Last but not the least I believe that you're a kind of person who loves traveling!! About our client: They are an equal opportunity employer and value diversity company. They do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Additional Information All your information will be kept confidential according to EEO guidelines.
$83k-137k yearly est. 60d+ ago
Peoplesoft Manager
Ra 3.1
San Diego, CA jobs
As a Peoplesoft expertise, you will be involved in developing, and architecting peoplesoft application and specifically you should be awesome in implementation. Primary role involves in bringing out perfect solution for complex problem. On the whole awesomeness in peoplesoft finance & enterprises performance matters!! We are looking for a person who is too awesome, who loves the role and works with a lot of passion. We are awaiting to meet the creative thinker who is fast and independent in decision-making. We will be so happy to have a conversion with you. And I strongly believe you are the one!! Will be awaiting for your interest towards this job and I believe: You are a SCM functional consulting person. You have worked in Healthcare. Your expertness lies in implementing PeopleSoft. You are good in functional areas. You are expert in handling applications. Last but not the least I believe that you're a kind of person who loves traveling!! About our client: They are an equal opportunity employer and value diversity company. They do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Additional Information All your information will be kept confidential according to EEO guidelines.
$79k-128k yearly est. 12h ago
Peoplesoft Manager
Ra 3.1
Orange, CA jobs
As a Peoplesoft expertise, you will be involved in developing, and architecting peoplesoft application and specifically you should be awesome in implementation. Primary role involves in bringing out perfect solution for complex problem. On the whole awesomeness in peoplesoft finance & enterprises performance matters!! We are looking for a person who is too awesome, who loves the role and works with a lot of passion. We are awaiting to meet the creative thinker who is fast and independent in decision-making. We will be so happy to have a conversion with you. And I strongly believe you are the one!! Will be awaiting for your interest towards this job and I believe: You are a SCM functional consulting person. You have worked in Healthcare. Your expertness lies in implementing PeopleSoft. You are good in functional areas. You are expert in handling applications. Last but not the least I believe that you're a kind of person who loves traveling!! About our client: They are an equal opportunity employer and value diversity company. They do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Additional Information All your information will be kept confidential according to EEO guidelines.
$79k-129k yearly est. 12h ago
Peoplesoft Manager
Ra 3.1
Phoenix, AZ jobs
About Client: They help in transforming the leading organizations and communities around the world. Organizations infrastructure and culture is amazing. Best place!! Job Description: As a Peoplesoft expertise, you will be involved in developing, and architecting peoplesoft application and specifically you should be awesome in implementation. Primary role involves in bringing out perfect solution for complex problem. On the whole awesomeness in peoplesoft finance & enterprises performance matters!! We are looking for a person who is too awesome, who loves the role and works with a lot of passion. We are awaiting to meet the creative thinker who is fast and independent in decision-making. We will be so happy to have a conversion with you. And I strongly believe you are the one!! Will be awaiting for your interest towards this job and I believe: You are a SCM functional consulting person. You have worked in Healthcare. Your expertness lies in implementing PeopleSoft. You are good in functional areas. You are expert in handling applications. Last but not the least I believe that you're a kind of person who loves traveling!! About our client: They are an equal opportunity employer and value diversity company. They do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Additional Information All your information will be kept confidential according to EEO guidelines.
$68k-111k yearly est. 60d+ ago
Peoplesoft Manager
Ra 3.1
El Segundo, CA jobs
About Client: They help in transforming the leading organizations and communities around the world. Organizations infrastructure and culture is amazing. Best place!! Job Description: As a Peoplesoft expertise, you will be involved in developing, and architecting peoplesoft application and specifically you should be awesome in implementation. Primary role involves in bringing out perfect solution for complex problem. On the whole awesomeness in peoplesoft finance & enterprises performance matters!! We are looking for a person who is too awesome, who loves the role and works with a lot of passion. We are awaiting to meet the creative thinker who is fast and independent in decision-making. We will be so happy to have a conversion with you. And I strongly believe you are the one!! Will be awaiting for your interest towards this job and I believe: You are a SCM functional consulting person. You have worked in Healthcare. Your expertness lies in implementing PeopleSoft. You are good in functional areas. You are expert in handling applications. Last but not the least I believe that you're a kind of person who loves traveling!! About our client: They are an equal opportunity employer and value diversity company. They do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Additional Information All your information will be kept confidential according to EEO guidelines.
$79k-129k yearly est. 60d+ ago
Manager, Onboarding Coach
Housecall Pro 3.6
Denver, CO jobs
Why Housecall Pro? Help us build solutions that build better lives. At Housecall Pro, we show up to work every day to make a difference for real people: the home service professionals that support America's 100 million homes. We're all about the Pro, and dedicate our days to helping them streamline operations, scale their businesses, and-ultimately-save time so they can be with their families and live well. We care deeply about our customers and foster a culture where our company, employees, and Pros grow and succeed together. Leadership is as focused on growing team members' careers as they expect their teams to be on creating solutions for Pros. We also offer: A generous benefits program that supports the whole you with medical, dental, vision, life, disability, and 401(k) Paid holidays and flexible, take-it-as-you-need-it paid time off Equity in a rapidly growing startup backed by top-tier VCs Monthly tech reimbursements A culture built on innovation that values big ideas, no matter where they come from Role Overview: As a Manager, Onboarding Coach, you oversee a team of Onboarding Coaches in a fast-paced environment. You excel in motivating others, and cultivate a collaborative, growth-oriented work environment. You work directly with leadership to ensure your team is delivering a positive experience for our service professionals (our Pros). You are passionate about our mission to champion Pros to success. You aid your team by providing coaching on best practices, and supporting them to reach their career goals. The key to success is developing a high performing team and confidence that your team is delivering best-in-class support. Our team is passionate, empathetic, hard working, and above all else focused on improving the lives of our Pros. Our success is their success. What you do each day: Drive key metrics from your team (i.e. median first response time, first 30 day success metrics, retention rates, QA scores) Manage team schedule and daily attendance to ensure we are adequately staffed to meet the growing needs of our Pros Create a supportive environment and continued investment in team members, ensuring they are well versed in all company and departmental goals, and leading their further development Complete 1:1's with team members to serve your team in identifying areas of opportunity Lead training and coaching sessions for support team members Stay up-to-date on coming features or product changes and share knowledge with team members Navigate other tasks and responsibilities as dictated by the evolving needs of our business Support hiring needs through conducting interviews, partaking in candidate reviews, etc. Qualifications: 2+ years experience in full-time customer support, account management, sales, or related field 1+ years experience leading teams of 10+ Bachelor's degree or equivalent experience in a related field Experience using AI tools to increase quality and efficiency of work What will help you succeed: Strong organizational and leadership skills, with the ability to manage multiple priorities in a fast-paced environment Excellent communication and interpersonal skills, with a focus on team development and customer satisfaction Ability to motivate and inspire your team to deliver exceptional service Proactive problem-solving skills with a focus on improving processes and outcomes Location Dependent Information This role is open to candidates and the expected salary range for this role is $74,000-$82,500 OTE($51,900-$57,750 base salary + 30% bonus). The specific salary for the successful candidate will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location. This role is also eligible to participate in Housecall Pro's equity plan and the following benefits: health care insurance (medical, dental, vision, disability), employee assistance program, 401(K), flexible time off, paid parental leave, tech reimbursement, and other company benefits. Housecall Pro is growing fast and we're scaling our team to help enable and accelerate our growth. Privacy Notice for California Job Candidates - Housecall Pro #LI-Remote
$74k-82.5k yearly Auto-Apply 30d ago
Manager, Retention
Housecall Pro 3.6
Denver, CO jobs
Why Housecall Pro? Help us build solutions that build better lives. At Housecall Pro, we show up to work every day to make a difference for real people: the home service professionals that support America's 100 million homes. We're all about the Pro, and dedicate our days to helping them streamline operations, scale their businesses, and-ultimately-save time so they can be with their families and live well. We care deeply about our customers and foster a culture where our company, employees, and Pros grow and succeed together. Leadership is as focused on growing team members' careers as they expect their teams to be on creating solutions for Pros. We also offer: * A generous benefits program that supports the whole you with medical, dental, vision, life, disability, and 401(k) * Paid holidays and flexible, take-it-as-you-need-it paid time off * Equity in a rapidly growing startup backed by top-tier VCs * Monthly tech reimbursements * A culture built on innovation that values big ideas, no matter where they come from Role Overview: As a Manager, Retention, you oversee a team of Retention Specialist Coaches in a fast-paced environment, whose job it is to earn a second chance from Pros looking to cancel. You excel in motivating others, and cultivate a collaborative, growth-oriented work environment. You work directly with leadership to ensure your team is delivering a positive experience for our service professionals (our Pros). You are passionate about our mission to champion Pros to success. You aid your team by providing coaching on best practices, and supporting them to reach their career goals. The key to success is developing a high performing team and confidence that your team is delivering best-in-class support. Our team is passionate, empathetic, hard working, and above all else focused on improving the lives of our service professionals (our Pros). Our success is their success. What you do each day: * Drive key metrics from your team (i.e. median first response time, first 30 day success metrics, save rates, QA scores) * Manage team schedule and daily attendance to ensure we are adequately staffed to meet the growing needs of our Pros * Create a supportive environment and continued investment in team members, ensuring they are well versed in all company and departmental goals, and leading their further development * Complete 1:1's with team members to serve your team in identifying areas of opportunity * Lead training and coaching sessions for support team members * Stay up-to-date on coming features or product changes and share knowledge with team members * Navigate other tasks and responsibilities as dictated by the evolving needs of our business * Support hiring needs through conducting interviews, partaking in candidate reviews, etc. Qualifications: * 2+ years experience in full-time customer support, account management, sales, or related field * 1+ years experience leading teams of 10+ * Experience using AI tools to increase quality and efficiency of work * Bachelor's degree or equivalent experience in a related field What will help you succeed: * Strong organizational and leadership skills, with the ability to manage multiple priorities in a fast-paced environment * Excellent communication and interpersonal skills, with a focus on team development and customer satisfaction * Ability to motivate and inspire your team to deliver exceptional service * Proactive problem-solving skills with a focus on improving processes and outcomes Founded in 2013, Housecall Pro helps home service professionals (Pros) streamline every aspect of their business. With easy-to-use tools for scheduling, dispatching, payments, and more, Housecall Pro enables Pros to save time, grow profitably, and provide best-in-class service. Housecall Pro's brand portfolio includes Business Coaching by Housecall Pro, a business coaching solution for home services businesses. Our brands are united by a singular mission to champion our Pros to success. We support more than 40,000 businesses and have over 1,800 ambitious, mission-driven, genuinely fun-loving employees across the United States and all over the world. If you want to do work that impacts real people, supported by a team that will invest in you every step of the way, we'd love to hear from you. Housecall Pro celebrates diversity and we are committed to creating an inclusive environment. We are an equal opportunity employer and do not discriminate on the basis of gender, race, religion, national origin, ethnicity, disability, gender identity/expression, sexual orientation, veteran or military status, or any other category protected under the law. #LI-remote Location Dependent Information This role is open to candidates and the expected salary range for this role is $74,000-$82,500 OTE ($51,900-$57,750 base salary + 30% bonus). The specific salary for the successful candidate will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location. This role is also eligible to participate in Housecall Pro's equity plan and the following benefits: health care insurance (medical, dental, vision, disability), employee assistance program, 401(K), flexible time off, paid parental leave, tech reimbursement, and other company benefits. Housecall Pro is growing fast and we're scaling our team to help enable and accelerate our growth. Privacy Notice for California Job Candidates - Housecall Pro #LI-Remote
$74k-82.5k yearly Auto-Apply 29d ago
Manager, Onboarding Coach
Housecall Pro 3.6
Denver, CO jobs
Why Housecall Pro? Help us build solutions that build better lives. At Housecall Pro, we show up to work every day to make a difference for real people: the home service professionals that support America's 100 million homes. We're all about the Pro, and dedicate our days to helping them streamline operations, scale their businesses, and-ultimately-save time so they can be with their families and live well. We care deeply about our customers and foster a culture where our company, employees, and Pros grow and succeed together. Leadership is as focused on growing team members' careers as they expect their teams to be on creating solutions for Pros. We also offer: * A generous benefits program that supports the whole you with medical, dental, vision, life, disability, and 401(k) * Paid holidays and flexible, take-it-as-you-need-it paid time off * Equity in a rapidly growing startup backed by top-tier VCs * Monthly tech reimbursements * A culture built on innovation that values big ideas, no matter where they come from Role Overview: As a Manager, Onboarding Coach, you oversee a team of Onboarding Coaches in a fast-paced environment. You excel in motivating others, and cultivate a collaborative, growth-oriented work environment. You work directly with leadership to ensure your team is delivering a positive experience for our service professionals (our Pros). You are passionate about our mission to champion Pros to success. You aid your team by providing coaching on best practices, and supporting them to reach their career goals. The key to success is developing a high performing team and confidence that your team is delivering best-in-class support. Our team is passionate, empathetic, hard working, and above all else focused on improving the lives of our Pros. Our success is their success. What you do each day: * Drive key metrics from your team (i.e. median first response time, first 30 day success metrics, retention rates, QA scores) * Manage team schedule and daily attendance to ensure we are adequately staffed to meet the growing needs of our Pros * Create a supportive environment and continued investment in team members, ensuring they are well versed in all company and departmental goals, and leading their further development * Complete 1:1's with team members to serve your team in identifying areas of opportunity * Lead training and coaching sessions for support team members * Stay up-to-date on coming features or product changes and share knowledge with team members * Navigate other tasks and responsibilities as dictated by the evolving needs of our business * Support hiring needs through conducting interviews, partaking in candidate reviews, etc. Qualifications: * 2+ years experience in full-time customer support, account management, sales, or related field * 1+ years experience leading teams of 10+ * Bachelor's degree or equivalent experience in a related field What will help you succeed: * Strong organizational and leadership skills, with the ability to manage multiple priorities in a fast-paced environment * Excellent communication and interpersonal skills, with a focus on team development and customer satisfaction * Ability to motivate and inspire your team to deliver exceptional service * Proactive problem-solving skills with a focus on improving processes and outcomes Location Dependent Information This role is open to candidates and the expected salary range for this role is $74,000-$82,500 OTE($51,900-$57,750 base salary + 30% bonus). The specific salary for the successful candidate will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location. This role is also eligible to participate in Housecall Pro's equity plan and the following benefits: health care insurance (medical, dental, vision, disability), employee assistance program, 401(K), flexible time off, paid parental leave, tech reimbursement, and other company benefits. Housecall Pro is growing fast and we're scaling our team to help enable and accelerate our growth. Privacy Notice for California Job Candidates - Housecall Pro #LI-Remote
$74k-82.5k yearly Auto-Apply 29d ago
Cloud Marketplace Manager
Starburst 4.4
San Francisco, CA jobs
Starburst is the data platform for analytics, applications, and AI, unifying data across clouds and on-premises to accelerate AI innovation. Organizations-from startups to Fortune 500 enterprises in 60+ countries-rely on Starburst for fast data access, seamless collaboration, and enterprise-grade governance on an open hybrid data lakehouse. Wherever data lives, Starburst unlocks its full potential, powering data and AI from development to deployment. By future-proofing data architecture, Starburst helps businesses fuel innovation with AI. About the role As the Cloud Marketplace Manager at Starburst, you will be responsible for managing and optimizing our relationships with cloud marketplace customers end to end. This role will serve as the connective tissue between our Sales, Deal Desk, Revenue Operations, Product, Engineering, and Finance teams to ensure smooth, accurate, and scalable marketplace transactions and customer experiences. You will guide customers through the marketplace journey-from pre-sale validation through deployment and ongoing billing oversight-ensuring every marketplace transaction runs seamlessly. As a Cloud Marketplace Manager at Starburst you will: Serve as the primary point of contact for all marketplace-related customer engagements, supporting the full lifecycle from pre-sale to post-sale. Provide support, enablement, and resources to field teams and customers for marketplace deal structuring, offer processes, and cloud marketplace programs. Partner with Sales during the pre-sale process to assess marketplace viability for deployment, billing, or both. Facilitate smooth handoffs to Deal Desk and Revenue Operations to ensure accurate order form creation and private offer setup. Support customers through the private offer acceptance process, ensuring a frictionless experience. Oversee post-sale marketplace deployment in coordination with Product and Engineering. Monitor and maintain marketplace usage, billing accuracy, and performance for all marketplace customers. Liaise with cloud marketplace support teams (AWS, Azure, GCP) as needed to resolve customer or billing issues. Manage the lifecycle of both existing and new cloud product listings across AWS, Azure, and GCP marketplaces, ensuring compliance and optimization. Work cross-functionally with Sales, RevOps, Product, Engineering, and Finance to drive marketplace adoption and customer satisfaction. Identify opportunities to improve internal processes, automation, and data quality related to marketplace transactions. Provide insights and reporting on marketplace performance and usage trends to internal stakeholders. Some of the things we look for: Strong understanding of cloud marketplaces (AWS, Azure, and/or GCP) and their private offer and billing mechanisms. Experience supporting marketplace transactions in a SaaS or ISV environment. Proven ability to work cross-functionally with Sales, Deal Desk, Product, Engineering, and Finance teams. Familiarity with quote-to-cash processes and marketplace billing operations. Strong communication and organizational skills with a focus on operational excellence and customer experience. Experience enabling a variety of stakeholders and audiences on the value of cloud marketplaces. Self-starter who thrives in a fast-paced, collaborative environment and can manage multiple stakeholders and priorities simultaneously. Strong analytical skills with experience interpreting data and supporting business decisions. Experience managing marketplace listings, private offers, or billing operations for a software vendor. Familiarity with CRM, billing, and revenue operations systems (e.g., Salesforce, Metronome, Tackle, Dealhub). Previous experience working in or alongside cloud providers' marketplace programs. Where could this role be based? This role is based in our Boston or San Francisco office and follows a hybrid model, with an expectation of being onsite 1-2 days per week. Starburst is dedicated to maintaining fair and equitable compensation practices. The salary range provided for this role reflects the minimum and maximum targets for candidates across all U.S. locations and could be inclusive of variable compensation, such as commission or bonus. All employees receive equity packages (ISOs) and have access to a comprehensive benefits offering. Actual compensation packages are determined based on relevant skills, experience, education and training, and specific work location. For more information, connect with the recruiting team or Hiring Manager during the process as they can provide more detailed information about the salary range. Pay Range $98,000 - $134,000 USD Build your career at Starburst All-Stars have the opportunity and freedom to realize their true potential. By building alongside top talent, we're empowered to take ownership of our careers and drive meaningful change. Anchored in industry-proven technology and unprecedented success, All-Stars are taking on the challenge everyday to disrupt our industry - and the future. Our global workforce is supported by a competitive Total Rewards program that reflects our commitment to a rewarding and supportive work environment. This includes a variety of benefits like competitive pay, attractive stock grants, flexible paid time off, and more. We are committed to fostering an intentional, inclusive, and diverse culture that drives deep engagement, authentic belonging, and an exceptional All-Star experience. We believe that diversity of thought, perspective, background and experience will enable us to own what we do, drive our success and empower our All-Stars to show up authentically. Starburst provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
$98k-134k yearly Auto-Apply 4d ago
Spaces Manager
Automattic Careers 3.6
New York, NY jobs
At Automattic, we believe in making the web a better place, and making our workplace a happy one. We hope you can join us on this journey! We are the people behind WordPress.com, WooCommerce, Tumblr, Simplenote, Jetpack, Longreads, Day One, Pocket Casts, and more, and we're looking for a Spaces & Events Manager to join us. As a key member of the Automattic team, you'll focus on managing the facilities operations of our office spaces, optimizing the spaces for executive meetings and events, and overseeing and hosting a calendar of cultural events. As an individual contributor, you'll maximize impact as follows: Lead all aspects of the facilities operations of our office spaces in New York (onsite) and San Francisco (remotely). Optimize the spaces to foster relationships with employees, clients, investors, etc. Develop a strategy for the spaces to create inspiration, connection, and learnings. Role responsibilities Manage office operations and day-to-day office activities to ensure our team and visitors are comfortable to do their best work; provide helpful support to all. Lead all aspects of facilities management, including: property management, housekeeping, delivery services, technicians, pantry vendors, supply vendors, etc. Strive for operational excellence across all aspects of our office spaces including: sourcing, negotiating with, and overseeing outside vendors; coordinating access to the space and greeting outside guests; organizing orders and deliveries; assisting with logistics needs for guests while they're onsite; and managing budgets. Manage access and operations for events, training sessions, multimedia shoots, and executive meetings within the office space, and maximize the opportunity for the space to serve as an event venue. This includes managing access, COI procedures, food and beverage, audio/visual, guest lists, etc. Collaborate with our internal design team to ensure the space is built out with intentional design. Establish consistency across all of our spaces, covering all aspects of the in-person experience. Support the company with Automattic events across all of our products and internal teams. This could include managing small meetups, or tackling a piece of event production during the lead-up through execution and wrap-up. This role will require you to be onsite in our NYC office Monday through Friday, 10am-6pm with occasional night and weekend hours. Role expectations: Communication-Ability to represent Automattic with professionalism, integrity, and a strong customer service attitude. Competent to work in an environment that requires discretion in dealing with confidential matters. Multi-Tasking & Attention to Detail-Detail-oriented, with the ability to organize, prioritize, and manage multiple responsibilities within a fast paced environment. Willingness to tackle anything from small administrative tasks to high profile requests. Decision Making-Shows complexity in thought when considering resource tradeoffs in the pursuit of business impact. Project Management-Implement efficient and impactful systems for accountability, and drive initiatives forward to completion Salary range: $90,000-$150,000 USD. Please note that salary ranges are global, regardless of location, and we pay in local currency. We are searching for high-caliber candidates with the skills and qualities to have a net positive for Automattic. Pay will reflect the potential contribution and the impact you can bring, which may, in some cases, go beyond the range stated. This isn't your typical work-from-home job-we are a fully-remote company with an open vacation policy. Read more about our compensation philosophy. To see a full list of benefits by country, consult our Benefits Page. And check out these links to learn more about How We Hire and What We Expect from Ourselves. #LI-DNI About Automattic Now in our 20th year, we're the people behind WordPress.com, WooCommerce, Tumblr, Simplenote, Jetpack, Longreads, Day One, PocketCasts, Beeper, and more. We believe in making the web a better place. We're a distributed company with more than 1400 Automatticians in nearly every corner of the globe, speaking over a hundred different languages. Enriched by this diversity, we're united by a singular mission: to democratize publishing, commerce, and messaging so anyone with a story can tell it, anyone with a product can sell it, and everyone can manage their communications from a single source. In short, we help maintain a balance in society, creating and continually refining powerful tools people can use to compete fairly-regardless of income, gender, politics, language, or where they live in the world. We believe in Open Source, and the vast majority of our work is available under the GPL. Automattic is a Most Loved Company and Disability Confident Committed. (Here's what that might mean for you.) Learn more about our dedication to diversity, equity, and inclusion and our Employee Resource Groups. If you need disability-related accommodations during the application or interview process, please fill out this form. We are committed to ensuring an accessible hiring process for all candidates. To learn about how we handle your data, please review our . You can track your application status and more at MyGreenhouse. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Automattic participates in the E-Verify program in certain locations, as required by law.
$90k-150k yearly Auto-Apply 60d+ ago