Hi, we're Jabra Hearing.
We're on a mission to empower tens of millions of people to hear better through convenient, personalized hearing care - at a fraction of the cost thanks to telemedicine. In three years, we went from a scrappy startup to a leader in the direct-to-consumer hearing care space with the backing of our parent company GN, a global pioneer in intelligent audio solutions, to prove it. We partnered with Jabra (also in the GN Family) to create the Jabra Enhance online hearing business. Leveraging GN's expertise and Jabra's pioneering audio engineering helps us make our hearing care even more accessible and affordable.
About the role.
As a Remote Customer Support Coordinator at Jabra Hearing, you'll play a pivotal role in our mission to empower people with hearing loss to connect with their world. You will provide efficient and friendly personalized support in a virtual care environment, helping customers feel heard and cared for.
You'll primarily connect with customers by phone while also responding to emails, live chats, and other digital channels while focusing on clear communication, empathy, and care. Serving as a representative of our best-in-class customer care team, you'll triage support channels, handle administrative tasks, and ensure seamless coordination with other teams by utilizing multiple software systems. The Customer Support Coordinator reports directly to a Customer Experience Manager on a full-time basis.
What you'll do.
Complete inbound work in an omnichannel support environment, with a focus on phone interactions while also supporting customers via email, live chat, and other digital channels to ensure a seamless and friendly experience.
Independently complete administrative tasks according to standard operating procedures, always with a focus on accuracy and a positive customer experience.
Scheduling and rescheduling customer appointments.
Processing order cancellations, returns, and warranties.
Providing customers with shipping and order statuses
Placing orders for additional supplies
Develop and maintain a working knowledge of our products to provide Level 1 Product Support information to customers
Guide customers with empathy and patience, leveraging a proficient and current understanding of Jabra Hearing services
Contribute to a larger team; meet department performance KPIs and productivity benchmarks, and adhere to expectations regarding time and attendance
Ensure our customers' privacy and security; follow policies and procedures related to customer verification, data security, and other compliance requirements.
Act as an ambassador of Jabra Hearing's culture of empathy, accessibility, and innovation in every interaction.
Other duties as assigned
What you'll bring
1+ years of experience in a customer-facing support role (such as healthcare, telehealth, or high-touch service).
Demonstrated ability to effectively resolve customer concerns with empathy, patience, and professionalism
Intermediate to advanced computer skill proficiency and familiarity working with support software; Salesforce experience a plus
Comfort working independently and efficiently in a fast-paced, high-touch support environment
Strong written and verbal communication skills delivered with a friendly and professional tone; ability to read, write, speak, and comprehend English effectively to assist customers via phone, video call, cases, real-time chats, and emails; proficiency in Spanish is preferred
A customer-first mindset. You enjoy building trust and making customers feel cared for.
A remote workspace that adheres to the company's Home Office Requirements:
Reliable broadband or high-speed internet connection, capable of adequately conducting audio and video conference calls. Current standard is Wi-Fi 6 (802.11ax) or Wi-Fi 7 (802.11be)
A quiet and private space, appropriate for conducting confidential calls and other communications that reasonably eliminates the risk of being overheard, distracted, or interrupted
Work Schedule:
This role operates on a 4x10 schedule format, consisting of four 10-hour shifts per week.
Shifts are scheduled Monday through Saturday, between 8 AM and 8 PM Eastern Time, with typical start times ranging from 8 AM to 10 AM ET.
Sundays are a consistent day off as our support team is closed.
You will have three days off per week, with at least two of these days being consecutive.
During the initial 2-3 weeks of onboarding and training
, new hires will follow a Monday-Friday schedule, working five 8-hour days from 10 AM to 6 PM ET, to align with our established training schedule.
A sneak peek at our benefits.
● You're worth it. Our compensation is competitive ($20.00 to $24.00 per hour), and our 401k plan includes a 4% match.
● Take care of yourself and your loved ones. We offer excellent medical, vision, and dental insurance, plus basic life and disability insurance, and contribute generously to it. Adding a new member to your family? We also provide 12-weeks paid parental leave.
● Rest and recharge. Whether you check out America's natural treasures or just relax at home, enjoy your paid time off (employees can accrue up to 15 days of vacation time, approx. 8 days of sick & safe time, and are eligible for up to 9 company holidays annually). We encourage time off.
● Be well! Jabra Hearing offers a monthly wellness stipend to support you in prioritizing self-care - covering anything from gym memberships and fitness equipment to vitamins and spa visits
$20-24 hourly Auto-Apply 60d+ ago
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Services Implementation Manager - Remote
GN Group 3.9
GN Group job in Chicago, IL or remote
Join us at Jabra, a part of GN, where we take pride in initiating major technology shifts to provide innovative intelligent audio and video solutions that truly make the world look and sound better.
We're seeking a Services Implementation Manager to execute the rollout of new post-sales service offerings across our Enterprise portfolio. This role combines project management with early-phase customer onboarding support, ensuring that services like extended warranty, advanced care, and Jabra+ premium features are launched effectively and deliver immediate value. The ideal candidate thrives in cross-functional environments, is process-oriented, and brings a customer-centric mindset to scaling new service offerings.
Key Aspects of the role:
Service Rollout & Implementation
Ensure the complete end-to-end implementation of new service offerings, ensuring internal alignment and operational readiness.
Collaborate with Product, R&D, Operations, Support, and Sales to build and execute clear rollout plans.
Create documentation, playbooks, and processes to support repeatable, scalable service delivery.
Coordinate backend setup needs, including system configuration, entitlements, and support workflows.
Customer Onboarding (Initial Phase Support)
Serve as the onboarding lead for select enterprise customers during early service deployments.
Ensure accurate activation of licenses, configuration of Jabra+ features, and setup of support entitlements.
Gather feedback during onboarding to improve service rollout processes and customer experience.
Project Management & Process Optimization
Coordinate service rollout projects using structured project management practices.
Monitor milestones, dependencies, and risks to guarantee effective execution.
Continuously assess and improve delivery processes for efficiency and scalability.
Governance & Stakeholder Communication
Provide status updates, documentation, and recommendations to senior leadership and cross-functional partners.
Support smooth handoffs from implementation to support and customer success teams.
What we think you'll need to thrive in the role
5+ years of experience in service implementation, onboarding, delivery operations, similar
High level of Project management and organizational skills.
Ability to work cross-functionally in a global, matrixed environment.
Familiarity with service platforms (e.g., Salesforce, ServiceNow) and entitlement/license systems.
Experience supporting enterprise-level customers.
We believe that your personality is an important factor leading to success in the role
There is a lot of stakeholder management in this role, and we expect you to collaborate naturally with others to create results. You thrive in an environment with a strong entrepreneurial spirit which requires that you are self-driven and can effortlessly create structure in your work and projects. You naturally take accountability for projects, and we expect that you are analytical and data driven.
Pay Transparency Notice:
Depending on your work location, the target annual salary for this position can range from $100,000.00 to $140,000.00 base with an additional sales incentive compensation plan. Compensation for roles at GN depend on a wide array of factors including but not limited to location, role, skill set, and level of experience. To remain competitive, GN offers a competitive benefits package, including annual bonuses, health insurance, a 401(k) plan, and paid vacation and holidays.
We encourage you to apply
Even if you don't match all the above-mentioned skills, we will gladly receive your application if you think you have transferrable skills. We highly value a mindset, motivation, and energy, that aligns with our core values, to not only ensure growth for you, but for your team and the wider GN organization as well.
We are committed to an inclusive recruitment process
Jabra welcomes applicants from all backgrounds and applicants will receive equal consideration for employment. We make life sound better by developing intelligent sound solutions that transform lives through the power of sound, enabling you to hear more, do more & be more than you ever thought possible. Our integrated headset and communications solutions assist professionals in all types of businesses in being more productive. Our wireless headsets are designed to fit any lifestyle - from sports enthusiasts to commuters and office workers. Jabra is part of the GN group, which operates in more than 90 countries across the world. Founded in 1869, GN group today has more than 6,000 employees.
View the Pay Transparency Nondiscrimination Provision
E-Verify:
GN participates in E-Verify. View the E-Verify poster here. View the Right to Work poster here.
Disability Accommodation:
If you have a disability and you believe you need a reasonable accommodation in order to search for a job opening or to submit an online application, please e-mail ******************** or call ************. This email and phone number is created exclusively to assist disabled job seekers whose disability prevents them from being able to apply online. Only messages left for this purpose will be returned. Messages left for other purposes, such as following up on an application or technical issues not related to a disability, will not receive a response.
#LI-Jabra
$100k-140k yearly Auto-Apply 5d ago
Assembler II (Shakopee)
GN Group 3.9
GN Group job in Shakopee, MN
This position assembles and inspects medical devices using work instructions and Standard Operating Procedures (SOP's) onsite in our Shakopee location. Assemblers will regularly work with microscopes, hand tools, and/or small components requiring a high degree of dexterity and accuracy. Training Provided
Essential Functions (Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)
* Plan and drill a layout for options on a faceplate.
* Review and audit the final product based on the customer's order form.
* Create a layout for casers to follow.
* Wire and solder components.
* Prepare the hearing device for wiring and ensure that all components will be placed correctly.
* Trim, sand, and buff hearing devices.
* Ensure the quality of the hearing devices through electro-acoustic testing.
* Program/reprogram devices as needed.
* Assemble mechanical and electrical parts using small hand tools.
* Use a high-speed burr and an ultrasonic cutter.
* Visually inspect hearing aids for signs of damage and functionality.
* Conduct listening checks.
* Work on the production line with consistent speed and accuracy
* Maintain accurate documentation and records with integrity.
* Interpret and input data into application-based data systems.
* Read, comprehend, and adhere to written work instructions, SOP's, etc
* Follow verbal instructions from supervisors, group leaders, and trainers.
* Adhere to all safety policies and procedures and promote a safe work environment for all team members.
* Consistently meet attendance, quality, and productivity expectations.
* Accomplish other duties as required.
Competencies (Knowledge and Skills needed for this position.)
* Follow all written and verbal instructions
* Read, Write, and Speaks English
* Great hand-eye coordination and manual dexterity.
* Ability to use a microscope.
* Attention to detail and ability to work with a sense of urgency.
* Ability to adapt to/work in a dynamic workplace environment
* Ability to work independently and as part of a team
* Be flexible to change to complete job functions and actively seek opportunities through flexing to achieve business objectives.
Required Education:
* High School Diploma/GED Required
Experience:
* Hearing Aid Manufacturing experience a plus
Working Environment:
The position will be working in the Operations area.
Physical Demands:
Able to stand or sit for long periods of time.
Able to lift 25 pounds by self and 50+ pounds with a team lift. (i.e. Sitting, standing, lifting, bending, reaching, etc.)
Position Type and Expected Hours of Work:
This is a full-time position working Monday - Friday. The daily hours are 8-10 hours per day.
Ability to work occasional weekends and holidays
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Pay Transparency Notice:
* Compensation for this position can range from $19.00 - $22.50 per hour
* Compensation for roles at GN depends on a wide array of factors including but not limited to location, role, skill set, and level of experience
* To remain competitive, GN offers a competitive benefits package, including health insurance, a 401(k) plan, and paid vacation and holidays.
At GN we pride ourselves on encouraging flexible working whenever possible. We trust our people to carry out their tasks, to know when in-person collaboration is better than hybrid, and to be present when it's needed most.
We believe that great people are the foundation of a great organization. By joining our team, you'll contribute to an inclusive culture that values every voice and supports continuous learning and professional growth. We offer fair salary, comprehensive benefits, and the ability to grow professionally.
We encourage you to apply:
Even if you don't match all the above-mentioned skills, we welcome your application if you think you have transferable skills. We highly value a mindset and motivation that align with our core values, to not only ensure growth for you, but for your team and the wider GN organization as well.
We are focused on an inclusive recruitment process.
All applicants will receive equal consideration for employment. As such, we encourage you to submit your CV without a photo to ensure an equal and fair application process.
Disability Accommodation:
If you have a disability and you believe you need a reasonable accommodation in order to search for a job opening or to submit an online application, please e-mail ***************** or call ************. This email and phone number is created exclusively to assist disabled job seekers whose disability prevents them from being able to apply online. Only messages left for this purpose will be returned. Messages left for other purposes, such as following up on an application or technical issues not related to a disability, will not receive a response.
How to apply:
Use the 'APPLY' link. Applications are assessed on a continuous basis, so don't wait to send yours.
Join us in bringing people closer.
GN brings people closer through our advanced intelligent hearing, audio, video, and gaming solutions. Inspired by people and motivated by innovation, we deliver technology that enhance the senses of hearing and sight. We enable people with hearing loss overcome real-life problems, improve communication and collaboration for businesses and provide great experiences for audio and gaming enthusiasts.
We hope you will join us on this journey and look forward to receiving your application.
$19-22.5 hourly Auto-Apply 42d ago
Inside Sales Representative
GN Group 3.9
GN Group job in Shakopee, MN or remote
Inside Sales Representative (ISR)
Reports to Title: Manger Inside Sales
Department/Division: Sales
Primary Work Location: Shakopee, MN
Job Code/Classification: Non-Exempt
The Inside Sales Representative sells GN ReSound branded and Private Label hearing aids to audiologists, dispensers, physicians, hospitals, and other hearing healthcare professionals. This is done primarily over the telephone. Builds and maintains customer relationships to grow current customer's business.
Essential Functions (Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)
Reach or exceed territory sales goals on a monthly, quarterly and annual basis via: incremental sales increases, successful introduction of new products, promotions, marketing opportunities, seminars and courses.
Build relationships with existing customers by effectively communicating via phone and email to sell products and services and respond to customer concerns.
Expand ReSound sales by managing prospect sales cycle from initial contact to close, playing a key role in revenue growth and new customer acquisition in defined territory
Partner with outside sales representatives, marketing representative, professional trainer, and customer service within Channels of distribution and segmented accounts:
Detail phone calls in CRM system (salesforce.com).
Analyze weekly sales reports and formulate action plans with outside counterparts to increase Points of Sales and Share of Wallet.
Strategic account management for selected accounts with heavy focus on preparing annual customer marketing plan, with quarterly updates, unit trend analysis, price monitoring and renegotiation to gain and protect unit share.
Ability to understand and deliver value statements about the following programs: Accelerate, Business Development programs, Focus Marketing, ReSound Pro, Fitting Software, etc.
Update and maintain SFDC (Main CRM database system) continuously with accurate information for accounts you are responsible for.
Attend trade shows, conventions, sales meetings, customer incentive trips, training seminars, and in person sales calls and other functions as needed. (approximately 4 times per year)
Competencies (Knowledge and Skills needed for this position.)
Meet all performance and behavior expectations outlined in the company performance appraisal and / or communicated by management.
Perform responsibilities as directed achieving desired results within expected time frames and with a high degree of quality and professionalism.
Establish and maintain positive and productive work relationships with all staff, customers and business partners.
Dynamic interpersonal and communication skills both written and verbal
Strong telephone communication and organizational skills.
Ability to work independently and as a team member
Ability to develop trust and build relationships easily with customers, prospects, and internal teams
Strong focus on providing customer with superior support and service
Strong rapport building skills and active listening skills
Demonstrate the behavioral and technical competencies necessary to effectively complete position responsibilities.
Attend ongoing Company sales and technical training and take personal initiative for professional development as needed.
Safeguard sensitive and confidential Company information.
Follow the HR policy including all company and department policies and procedures
Computer and typing skills including Word, Excel, Outlook.
Ability to work in individual and team setting.
Proven successful sales performance.
Desire to follow career track progression from Inside Sales to future Outside Sales opportunity.
Meet or exceed all outlined expectations in terms of activity and actual sales results in order to successfully execute mutually desired career track.
Learn the contact management software.
Desired Qualifications
Required Education (if necessary):
Bachelor's degree; or equivalent work experience and knowledge.
Preferred Education (if necessary):
Business or Speech & Hearing emphasis.
Experience (if necessary):
Successful Phone Sales experience in medical device or hearing industry. Minimum of 2 years Business to Business selling experience (non-retail). 1-2 years sales experience with outside sales experience preferred.
Travel (if necessary): Occasional Travel - 3-4 times a year for sales conferences
Other Information
Direct reports: None
Indirect reports: None
Working Environment: Open seating arrangement. Hybrid, Combination of Office and Remote Work
Physical Demands: Sitting, Standing, Typing
Position Type and Expected Hours of Work: Monday-Friday standard business hours. Hours may vary.
Please note this is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
About Us
At ReSound, people with hearing loss are at the heart of what we do. In an ever-smarter world, we think big and challenge the norm so that we can transform lives through the power of sound. A life that empowers you to hear more, do more and be more than you ever thought possible.
What We Offer
As a leading medical device manufacturer, we value our employees and offer competitive wages and benefits including:
- Generous Benefits including PTO and Paid Holidays
- 401k with Company match
- Paid Parental Leave & Transition Back to Work Benefits
- Company HSA Contributions
- Free Hearing Aids for Family Members
We encourage you to apply
Even if you don't match all the above-mentioned skills, we will gladly receive your application if you think you have transferrable skills. We highly value a mindset, motivation, and energy, that aligns with our core values, to not only ensure growth for you, but for your team and the wider GN organization as well.
We are committed to an inclusive recruitment process
GN ReSound welcomes applicants from all backgrounds and applicants will receive equal consideration for employment. We make life sound better by developing intelligent sound solutions that transform lives through the power of sound, enabling you to hear more, do more & be more than you ever thought possible. Our integrated headset and communications solutions assist professionals in all types of businesses in being more productive. Our wireless headsets are designed to fit any lifestyle - from sports enthusiasts to commuters and office workers. ReSound is part of the GN group, which operates in more than 90 countries across the world. Founded in 1869, GN group today has more than 7,000 employees.
Pay Transparency Notice:
Total annual compensation for this position includes a competitive base pay, along with performance-based commissions that reward you for your contributions to the company's success. Depending on your work location, the annual base pay for this position may range from $40,000 to $50,000 and the total annual compensation, including at-plan commissions, may be around $100,000 to $120,000. Compensation for roles at GN depend on a wide array of factors including but not limited to location, role, skill set, and level of experience. To remain competitive, GN offers a competitive benefits package, including annual bonuses, health insurance, a 401(k) plan, paid time off and paid holidays.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Regional Marketing Representative
Please consider before applying: This position follows a hybrid work model and requires regular onsite presence at our Shakopee facility three days per week.
The primary role of the Regional Marketing Representative is to provide localized marketing planning and support for hearing care professionals working with ReSound in an identified area of the US. The position will also be responsible for introducing new marketing and support programs to those ReSound customers as well as leading a forward-thinking approach to marketing planning and tactic execution.
Essential Functions:
Customer Interaction & Consulting:
Provide primary point of contact for customers seeking support of their marketing efforts.
Work alongside sales representatives to develop local market customer plans and identify local marketing opportunities.
Participate in conference calls and/or meetings with key customers and prospective customers to discuss marketing opportunities and share ReSound marketing capabilities.
Provide experience & data-backed advice to customers when requested on:
General effectiveness of specific marketing ideas in a given market
Recommended timing of various marketing vehicles to optimize effectiveness
Advice on how to enhance their marketing ROI
Follow-up with accounts reviewing program post-mortem
Project Execution:
Facilitate execution of customized marketing projects for customers through internal and external resources. Projects include traditional tactics (Newspaper ads, brochures, direct mail, referral programs) and digital tactics (website, SEO, paid search, display ads, Google/Facebook ads, redirect, and social media).
Vendor Interaction:
Work with existing and new vendors to complete project requests on behalf of ReSound customers.
Effectively communicate through proofing process as intermediary between vendor and customer. Responsible from project inception through completion.
Reporting:
Will be responsible to document marketing data for analysis.
Documentation happens within PM software-based system.
Regional Marketing Representative will be responsible for providing and presenting to small groups on multiple reports detailing accounts, projects and efficacy of programs where applicable.
Regional Marketing Representative will be responsible for providing and presenting a quarterly summary report to assigned sales region representatives & marketing peers.
Competencies (Knowledge and Skills needed for this position):
Effective verbal presentation and written communication. Phone and email main communication platforms
Detail oriented and results driven
Ability to manage several tasks simultaneously and prioritize work with a variety of internal and external customers
Ability to work well with customers to understand their objectives, align on recommendations, and implement plans to reach goals
Demonstrated capability to engage stakeholders regarding marketing advice
Ability to work with multiple projects simultaneously and ensure high-quality execution
Ability to effectively communicate the strategic rationale of various marketing programs as they relate to enhancing growth in each account
Ability to understand opportunity identification and prioritization as it relates to meeting targets
Understanding of Resounds' product line and how it can be leveraged to drive more business or garner competitive share
An understanding of the hearing instrument business from both a manufacturer and dispenser point of view
Required Qualifications:
Education: Bachelor's degree in marketing or a business-related field
Experience:
Minimum of 5 years marketing experience
Experience in medical device or hearing industry
Experience with franchise or small-business owners
Travel: Limited travel may be required. 2-3 trips per year.
Pay Transparency Notice:
The target annual compensation for this position can range from $70,000.00 - $90,000.00 with a discretionary bonus if you are an active employee as of the fiscal year-end.
Compensation for roles at GN depends on a wide array of factors including but not limited to location, role, skill set, and level of experience
To remain competitive, GN offers a competitive benefits package, including annual bonuses, health insurance, a 401(k) plan, and paid vacation and holidays
Working Environment:
Combination of office setting and remote (home-based) work. Tuesday, Wednesday and Thursdays are mandatory in-office days.
Physical Demands:
Prolonged periods of sitting or standing at a desk/workstation are required. Regular use of phone, computer and email is essential. The employee must occasionally lift and/or move up to 15 pounds.
Position Type and Expected Hours of Work:
Full-Time: 40 Hours/Week
We encourage you to apply:
We highly value a mindset, motivation, and energy, that aligns with our core values, to not only ensure growth for you, but for your team and the wider GN organization as well.
We are committed to an inclusive recruitment process:
GN welcomes applicants from all backgrounds and applicants will receive equal consideration for employment. We make life sound better by developing intelligent sound solutions that transform lives through the power of sound, enabling you to hear more, do more & be more than you ever thought possible. Founded in 1869, GN group today has more than 6,000 employees.
Disability Accommodation:
If you have a disability and you believe you need a reasonable accommodation in order to search for a job opening or to submit an online application, please e-mail ***************** or call ************. This email and phone number is created exclusively to assist disabled job seekers whose disability prevents them from being able to apply online. Only messages left for this purpose will be returned. Messages left for other purposes, such as following up on an application or technical issues not related to a disability, will not receive a response.
GN brings people closer through our advanced intelligent hearing, audio, video, and gaming solutions. Inspired by people and motivated by innovation, we deliver technology that enhances the senses of hearing and sight. We enable people with hearing loss overcome real-life problems, improve communication and collaboration for businesses and provide great experiences for audio and gaming enthusiasts.
We hope you will join us on this journey and look forward to receiving your application.
#LI-ReSound
$70k-90k yearly Auto-Apply 27d ago
EHS Specialist Position
GN Group 3.9
GN Group job in Shakopee, MN
The EHS Specialist will develop, implement, and maintain environmental, health, and safety programs to ensure compliance with federal, state, and local regulations. This role is critical in promoting an effective safety culture, minimizing workplace hazards, and supporting sustainable operations within a high-volume medical device manufacturing environment.
Essential Functions (Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)
* Compliance & Audits:
* Conduct regular safety inspections and environmental audits across manufacturing, warehouse and general facilities' operations.
* Ensure compliance, in collaboration with People & Culture, with OSHA, EPA, and all other applicable local, federal or global health and safety laws, regulations and directives.
* Program Development:
* Design and implement EHS programs, policies, and procedures tailored to medical device manufacturing standards.
* Maintain documentation for applicable regulatory reporting and internal audits.
* Training & Education:
* Deliver safety training and emergency response programs for employees and contractors.
* Promote awareness of environmental and occupational health standards.
* Ergonomics:
* Conduct ergonomic assessments of workspaces and operations.
* Recommend and implement solutions for improving comfort, safety, and efficiency.
* Track, document, and report on ergonomic interventions and their effectiveness.
* Create training programs for healthy work habits and ergonomic practices.
* Stay up-to-date with ergonomic trends, regulations, and new technologies
* Incident Management:
* Investigate and partner with People & Culture on accidents, near misses, and environmental incidents; recommend corrective actions.
* Track and analyze safety metrics to identify trends and bolster continuous improvement.
* Hazard Monitoring:
* Monitor chemical, biological, and physical hazards in production areas.
* Coordinate industrial hygiene assessments (air quality, noise mapping, ergonomics).
* Collaboration:
* Partner with Manufacturing, Facilities, People & Culture, Finance, and Legal to ensure EHS programs are integrated into business processes and employee relations.
* Act as a key liaison with Global Health & Safety leadership, aligning local initiatives with global EHS strategies and supporting enterprise-wide standards.
Necessary qualifications (Knowledge and Skills needed for this position.)
* Deep understanding of OSHA, EPA, ISO 14001/45001, and medical device industry standards.
* Ability to interpret and apply regulations to complex manufacturing environments.
* Skilled in identifying, evaluating, and mitigating environmental and workplace hazards.
* Proficient in root cause analysis and corrective action planning.
* Skilled ability to communicate technical EHS concepts to non-technical stakeholders.
* Encourages leadership and employees to adopt safe practices and sustainability initiatives.
* Builds effective partnerships with Manufacturing, Facilities, People & Culture, Finance, Legal, and global EHS teams.
* Navigates cross-functional priorities and aligns local actions with global strategies.
* Ability to collect, analyze, and interpret safety metrics and environmental data.
* Uses data-driven insights to recommend improvements and demonstrate compliance.
* Designs and delivers engaging safety training programs.
* Coaches employees and supervisors on EHS best practices.
* Responds quickly and effectively to incidents and compliance challenges.
* Demonstrates the ability to make informed decisions while prioritizing safety and regulatory compliance.
* Manages multiple EHS initiatives simultaneously, meeting deadlines and budget constraints.
* Applies structured methodologies for program rollout and continuous improvement.
* Understands global EHS frameworks and adapts them to local operations.
* Demonstrates cultural sensitivity when working with international teams.
* Maintains confidentiality and ensures ethical handling of compliance and employee safety matters.
* Support documentation and reporting on corporate ESG requirements for our local operations.
* Ability to respond quickly and physically in emergency situations, including evacuation or assisting others.
Desired Qualifications
Required Education:
* Bachelor's degree in environmental science, Occupational Health & Safety, Industrial Hygiene, or related field.
Preferred Education:
Experience:
* 3+ years in EHS roles within manufacturing or warehouse setting (medical device or regulated industry preferred).
* Extensive knowledge of OSHA, EPA, and ISO 14001/45001 standards.
* Advanced communication and training skills.
* Ability to analyze data and implement proactive safety measures.
* Proficiency with EHS management systems and Microsoft Office Suite.
* CSP, CIH, or OSHA 30-hour certification preferred
Travel: Occasional Travel
Other: N/A
Other Information
Direct reports:
None
Indirect reports:
None
Working Environment:
The position will be working onsite at mixed use facility including front office, manufacturing and warehouse.
Physical Demands:
Ability to move throughout manufacturing and facility areas. Occasionally lift and carry materials or equipment up to 25 lbs (e.g., safety gear, testing instruments). Adequate vision to read safety signs, labels, and computer screens; ability to distinguish colors for hazard identification. Ability to hear alarms, machine sounds, and verbal instructions in a noisy environment.
Position Type and Expected Hours of Work:
This is a full-time position working Monday - Friday.
Ability to work occasional weekends and holidays
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Equal Opportunity Employer
GN Hearing is an equal opportunity. GN Hearing openly supports the recruitment, training and promotion of all candidates, without regard to race, color, creed, religion, national origin, ancestry, sexual orientation, disability, age, gender, maternity, marital status, status with regard to public assistance or any other classification protected by state, federal or local law or ordinance. Founded in 1869, GN group today operates in more than 90 countries across the world and has more than 6,000 employees. View The EEO is the Law poster and its supplement.
Pay Transparency Notice:
Depending on your work location, the target annual salary for this position can range from $80,000 to $95,000. In addition, you may be eligible for a discretionary bonus. Compensation for roles at GN depend on a wide array of factors including but not limited to location, role, skill set, and level of experience. To remain competitive, GN offers a competitive benefits package, including annual bonuses, health insurance, a 401(k) plan, paid time off and paid holidays.
E-Verify
GN Hearing / ReSound participates in E-Verify. View the E-Verify poster here. View the Right to Work poster here.
Disability Accommodation
If you have a disability and you believe you need a reasonable accommodation in order to search for a job opening or to submit an online application, please e-mail ****************************************. This email is provided for the purpose of supporting applicants who have a disability that prevents them from being able to apply online. Only emails received for this purpose will be returned. Emails left for other purposes, such as following up on an application or technical issues not related to a disability, will not receive a response.
#LI-GNGroup
$80k-95k yearly Auto-Apply 13d ago
National Accounts Manager - Remote
GN Group 3.9
Remote GN Group job
Job Description: National Account Manager
Individual contributor tasked with delivering results that make a significant contribution to annual sales objectives across a territory of named enterprise customers. Responsible for delivering customer account plans, excellent account and territory management supporting audio and video conferencing product portfolio. Resolves day-to-day issues/escalation points.
Key Responsibilities:
- Typically reports to Global Account Manager, Senior Key Account Manager, local Regional- or National Sales Manager.
-The position will oversee a geographic territory with customer HQ's located predominantly across North America.
- Accountable for the sales performance of a given field sales territory or given account(s).
- Accountable for achieving sales targets and related KPI's as agreed with the manager across audio & video conferencing product lines.
- Accountable for developing the base of actively buying customers in the territory/with the account(s) by deploying appropriate sales support tools.
- Territory/account management incl. customer mapping, call planning, call preparations and follow through.
- Provide thorough product knowledge to customers incl. differentiation to competition
- Provide hands-on product support to customers.
- Perform business and customer analytics and identify and manage sales opportunities.
- Plan and support marketing support to customers.
- Customer Relationship Management planning and reporting as well as other admin duties.
Preferred Education/Experience:
- Education minimum at Bachelor level or relevant sales related training/certification.
- Minimum 7 - 10 years of commercial enterprise sales experience.
- Competencies in MS Office, and Customer Relationships Management Systems.
- Experience selling audio end point devices and conference room video technology solutions to enterprise accounts.
Pay Transparency Notice:
Depending on your work location, the target annual salary for this position can range from $140k - $170k total compensation. Compensation for roles at GN depend on a wide array of factors including but not limited to location, role, skill set, and level of experience. To remain competitive, GN offers a competitive benefits package, including annual bonuses, health insurance, a 401(k) plan, and paid vacation and holidays.
Equal Opportunity Employer
GN Audio/Jabra makes life sound better by developing intelligent sound solutions that transform lives through the power of sound, enabling you to hear more, do more & be more than you ever
thought possible. Our integrated headset and communications solutions assist professionals in all types of businesses in being more productive. Our wireless headsets and earbuds are designed to fit any lifestyle - from sports enthusiasts to commuters and office workers. Jabra is part of the GN group, which operates in more than 90 countries across the world. Founded in 1869, GN group today has more than 6,000 employees. GN Audio an EEO Employer and does not discriminate in employment on the basis of race, color, religion, gender, national origin or ancestry, age, disability, veteran status, military service, sexual orientation, genetic information, or gender identity. View The EEO is the Law poster and its supplement. View the Pay Transparency Nondiscrimination Provision E-Verify GN Audio / Jabra participates in E-Verify. View the E-Verify poster here. View the Right to Work poster here.
Disability Accommodation
If you have a disability and you believe you need a reasonable accommodation in order to search for a job opening or to submit an online application, please e-mail ******************** or call ************. This email and phone number is created exclusively to assist disabled job seekers whose disability prevents them from being able to apply online. Only messages left for this purpose will be returned. Messages left for other purposes, such as following up on an application or technical issues not related to a disability, will not receive a response.
#LI-Jabra
$140k-170k yearly Auto-Apply 23d ago
D365FO Application Support Engineer
GN Group 3.9
GN Group job in Shakopee, MN
D365FO Application Support Engineer
Reports to Title: Manger, D365FO Support
Department/Division: IT
Primary Work Location: Shakopee, MN
Troubleshoot and provide 2nd line support on our D365FO application to colleagues across the GN group
Key Responsibilities:
Understand business needs and processes
Troubleshoot and provide 2nd line support on our D365FO application to colleagues across the GN group.
Develop and maintain Knowledge Base articles in ServiceNow for users and AI agents
Maintaining the platform, including staying up to date on new features and releases, as well as investigating any bugs
Collaborate closely with other teams supporting the Service and Warehouse solution, ensuring coherent process support across platforms
Assist in defining and developing effective monitoring and observability for D365FO components to enable proactive support.
Required Education (if necessary):
4+ years of experience with AX2012 and / or D365FO and experience with D365FO Warehouse Management solution
Experience with ServiceNow is a plus
Relevant Microsoft ERP certifications are a plus
Ability to work autonomously and demonstrate high self-motivation.
Strong focus on customer satisfaction and service orientation.
Excellent analytical and communication abilities.
Cultural sensitivity and awareness.
Flexibility and a strong commitment to keeping systems operational.
Proficiency in English, including speaking, writing, understanding, and reading.
About Us
At ReSound, people with hearing loss are at the heart of what we do. In an ever-smarter world, we think big and challenge the norm so that we can transform lives through the power of sound. A life that empowers you to hear more, do more and be more than you ever thought possible.
What We Offer
As a leading medical device manufacturer, we value our employees and offer competitive wages and benefits including:
- Generous Benefits including PTO and Paid Holidays
- 401k with Company match
- Paid Parental Leave & Transition Back to Work Benefits
- Company HSA Contributions
- Free Hearing Aids for Family Members
We encourage you to apply
Even if you don't match all the above-mentioned skills, we will gladly receive your application if you think you have transferrable skills. We highly value a mindset, motivation, and energy, that aligns with our core values, to not only ensure growth for you, but for your team and the wider GN organization as well.
We are committed to an inclusive recruitment process
GN ReSound welcomes applicants from all backgrounds and applicants will receive equal consideration for employment. We make life sound better by developing intelligent sound solutions that transform lives through the power of sound, enabling you to hear more, do more & be more than you ever thought possible. Our integrated headset and communications solutions assist professionals in all types of businesses in being more productive. Our wireless headsets are designed to fit any lifestyle - from sports enthusiasts to commuters and office workers. ReSound is part of the GN group, which operates in more than 90 countries across the world. Founded in 1869, GN group today has more than 7,000 employees.
Pay Transparency Notice:
Total annual compensation for this position includes a competitive base pay, along with performance-based commissions that reward you for your contributions to the company's success. Depending on your work location, the annual base pay for this position may range from $90,000 to $115,000. Compensation for roles at GN depend on a wide array of factors including but not limited to location, role, skill set, and level of experience. To remain competitive, GN offers a competitive benefits package, including annual bonuses, health insurance, a 401(k) plan, paid time off and paid holidays.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
$90k-115k yearly Auto-Apply 20d ago
Shipping II (Shakopee)
GN Group 3.9
GN Group job in Shakopee, MN
The shipping position in Shakopee is the final stop before an order ships from our facility but represents the first impression for the hearing professional or the end-user of the order. Training provided.
Essential Functions (Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)
Ship to company standards and goals
Pack out all level 1-3 orders per work instructions
Ability to read and understand a Pick Ticket & Shipping Documents
Manages the shipment of all products, materials and supplies
Confirm accuracy of orders
Ship product through multiple carriers (international, ground, express, USPS, etc.) as required
Perform repetitive tasks with a high degree of accuracy
Accomplish other duties as required
Competencies (Knowledge and Skills needed for this position.)
Ability to work independently and as part of a team
Read, Write, and Speaks English
Attention to detail and ability to work with a sense of urgency.
Ability to adapt to/work in a dynamic workplace environment
Excellent organizational and time management skills
Able to use hands for long periods of time preferred
Required Education:
High School Diploma/GED
Experience:
Hearing Aid Manufacturing experience a plus
Working Environment:
The position will be working in the Operations area.
Physical Demands:
The below physical demands are appropriate for both Shipping 1 and Shipping 2 s.
Able to stand or sit for long periods of time.
Able to lift 25 pounds by self and 50+ pounds with a team lift. (i.e. Sitting, standing, lifting, bending, reaching, etc.)
Position Type and Expected Hours of Work:
This is a full-time position working Monday - Friday. The daily hours are 8-10 hours per day. Ability to work occasional weekends and holidays
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Pay Transparency Notice:
Compensation for this position can range from 18.50 - 20.75 an hour
Compensation for roles at GN depends on a wide array of factors including but not limited to location, role, skill set, and level of experience
To remain competitive, GN offers a competitive benefits package, including health insurance, a 401(k) plan, and paid vacation and holidays.
At GN we pride ourselves on encouraging flexible working whenever possible. We trust our people to carry out their tasks, to know when in-person collaboration is better than hybrid, and to be present when it's needed most.
We believe that great people are the foundation of a great organization. By joining our team, you'll contribute to an inclusive culture that values every voice and supports continuous learning and professional growth. We offer fair salary, comprehensive benefits, and the ability to grow professionally.
We encourage you to apply:
Even if you don't match all the above-mentioned skills, we welcome your application if you think you have transferable skills. We highly value a mindset and motivation that align with our core values, to not only ensure growth for you, but for your team and the wider GN organization as well.
We are focused on an inclusive recruitment process.
All applicants will receive equal consideration for employment. As such, we encourage you to submit your CV without a photo to ensure an equal and fair application process.
Disability Accommodation:
If you have a disability and you believe you need a reasonable accommodation in order to search for a job opening or to submit an online application, please e-mail ***************** or call ************. This email and phone number is created exclusively to assist disabled job seekers whose disability prevents them from being able to apply online. Only messages left for this purpose will be returned. Messages left for other purposes, such as following up on an application or technical issues not related to a disability, will not receive a response.
How to apply:
Use the ‘APPLY' link. Applications are assessed on a continuous basis, so don't wait to send yours.
Join us in bringing people closer.
GN brings people closer through our advanced intelligent hearing, audio, video, and gaming solutions. Inspired by people and motivated by innovation, we deliver technology that enhance the senses of hearing and sight. We enable people with hearing loss overcome real-life problems, improve communication and collaboration for businesses and provide great experiences for audio and gaming enthusiasts.
We hope you will join us on this journey and look forward to receiving your application.
$28k-35k yearly est. Auto-Apply 21d ago
Operations Supervisor
GN Group 3.9
GN Group job in Shakopee, MN
We encourage you to apply
Even if you don't match all the above-mentioned skills, we will gladly receive your application if you think you have transferrable skills. We highly value a mindset, motivation, and energy, that aligns with our core values, to not only ensure growth for you, but for your team and the wider GN organization as well.
We are committed to an inclusive recruitment process
GN welcomes applicants from all backgrounds and applicants will receive equal consideration for employment. We make life sound better by developing intelligent sound solutions that transform lives through the power of sound, enabling you to hear more, do more & be more than you ever thought possible. Our integrated headset and communications solutions assist professionals in all types of businesses in being more productive. Our wireless headsets are designed to fit any lifestyle - from sports enthusiasts to commuters and office workers. GN operates in more than 90 countries across the world. Founded in 1869, GN has more than 7,000 employees today.
Pay Transparency Notice:
Depending on your work location, the target annual salary for this position can range from $79,000 to $85,000/yr. In addition, you may be eligible for a discretionary bonus. Compensation for roles at GN depend on a wide array of factors including but not limited to location, role, skill set, and level of experience. To remain competitive, GN offers a competitive benefits package, including annual bonuses, health insurance, a 401(k) plan, paid time off and paid holidays.
GN participates in E-Verify. View the E-Verify poster here. View the Right to Work poster here.
Disability Accommodation
If you have a disability and you believe you need a reasonable accommodation in order to search for a job opening or to submit an online application, please e-mail ****************************************. This email is provided for the purpose of supporting applicants who have a disability that prevents them from being able to apply online. Only emails received for this purpose will be returned. Emails left for other purposes, such as following up on an application or technical issues not related to a disability, will not receive a response.
$79k-85k yearly Auto-Apply 7d ago
Order Management Operator II (Shakopee)
GN Group 3.9
GN Group job in Shakopee, MN
Receive and sort packages, identify/inventory contents, place product in order tole, identify and save patient settings, enter order in ERP system, pick-up and distribute orders to appropriate areas, identify and locate rush/expedite orders as needed, transfer files and update orders, process orders through 3D printer and post process. Training provided.
Essential Functions (Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)
* Download user settings into current software platforms
* Verify settings and route to appropriate function when errors or mismatches occur
* Stamp/sticker order form with correct information
* Prioritize and schedule ship dates consistent with established/expected turnaround time
* Diagnosis and determine product fault
* Confirm rechargeable products meets charging specifications.
* Enter needed information into the order processing system
* Create, file, and retrieve device history records for Hearing Instruments
* Prioritize and schedule ship dates consistent with established/expected turnaround time
* Communicate problems with incoming orders to appropriate personnel
* Distribute work orders to the appropriate departments
* Post process builds
* Invest shells to create a negative of the shell called "investment"
* Set up 3D printers (clean and prepare for the next batch)
* Match and sort shells/molds
* Run and Operate Laser Serial Number engraving
* Disassemble hearing aid
* DSA testing
* Read, comprehend, and adhere to written work instructions, SOP's, etc.
* Follow verbal instructions from leaders and trainers
* Adhere to all safety policies and procedures and promote a safe work environment
* Meet attendance, quality, and productivity expectations
* Work in a dynamic, team environment, with flexibility to rotate responsibilities as required
* Maintain accurate documentation and records with integrity
* Attend required training and continuous learning opportunities as assigned
* Participate in and contribute to continuous improvement projects and initiatives
* Accomplish other duties as required to include cross training
* Perform repetitive tasks with a high degree of accuracy
* Maintain a clean work area
Competencies (Knowledge and Skills needed for this position.)
* Support the on-boarding/training of new team members as needed
* Read, Write, and Speak English
* Willing to help as needed
* Strong data entry/computer skills.
* Read, understand, and follow written and verbal directions.
* Ability to work in a fast-paced environment
* Maintain a high degree of accuracy and close attention to detail.
* Perform repetitive movements.
* Basic computer skills.
* Strong basic math, word processing/data entry skills, written and verbal communication skills.
Required Education:
* High school diploma or equivalent required.
Experience:
* 1+ year of data entry experience strongly preferred
* 1+ years of manufacturing experience preferred
Working Environment:
The position will be working in the Operations area.
Physical Demands:
Sitting, standing, repetitive motion
Position Type and Expected Hours of Work:
This is a full-time position working Monday - Friday. The daily hours are 8-10 hours per day.
Ability to work occasional weekends and holidays
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Pay Transparency Notice:
* Compensation for this position can range from $18.50 - $20.75 an hour
* Compensation for roles at GN depends on a wide array of factors including but not limited to location, role, skill set, and level of experience
* To remain competitive, GN offers a competitive benefits package, including health insurance, a 401(k) plan, and paid vacation and holidays.
At GN we pride ourselves on encouraging flexible working whenever possible. We trust our people to carry out their tasks, to know when in-person collaboration is better than hybrid, and to be present when it's needed most.
We believe that great people are the foundation of a great organization. By joining our team, you'll contribute to an inclusive culture that values every voice and supports continuous learning and professional growth. We offer fair salary, comprehensive benefits, and the ability to grow professionally.
We encourage you to apply:
Even if you don't match all the above-mentioned skills, we welcome your application if you think you have transferable skills. We highly value a mindset and motivation that align with our core values, to not only ensure growth for you, but for your team and the wider GN organization as well.
We are focused on an inclusive recruitment process.
All applicants will receive equal consideration for employment. As such, we encourage you to submit your CV without a photo to ensure an equal and fair application process.
Disability Accommodation:
If you have a disability and you believe you need a reasonable accommodation in order to search for a job opening or to submit an online application, please e-mail ***************** or call ************. This email and phone number is created exclusively to assist disabled job seekers whose disability prevents them from being able to apply online. Only messages left for this purpose will be returned. Messages left for other purposes, such as following up on an application or technical issues not related to a disability, will not receive a response.
How to apply:
Use the 'APPLY' link. Applications are assessed on a continuous basis, so don't wait to send yours.
Join us in bringing people closer.
GN brings people closer through our advanced intelligent hearing, audio, video, and gaming solutions. Inspired by people and motivated by innovation, we deliver technology that enhance the senses of hearing and sight. We enable people with hearing loss overcome real-life problems, improve communication and collaboration for businesses and provide great experiences for audio and gaming enthusiasts.
We hope you will join us on this journey and look forward to receiving your application.
$18.5-20.8 hourly Auto-Apply 40d ago
Channel Brand Manager - Government Services
GN Group 3.9
GN Group job in Shakopee, MN
As part of the global GN Hearing team, the Channel Brand Manager - Government Services is responsible for ensuring brand growth, consistency, and relevance for the ReSound brand within the U.S. Government Services channel. This role leads the development and execution of channel-specific product launch campaigns and integrated marketing programs that build awareness and preference with government customers, support retention and acquisition, and enable the channel to achieve its revenue and growth targets.
Partnering closely with Sales, Product Management, Marketing, and other internal stakeholders, the Channel Brand Manager translates GN's growth strategies and market opportunities into impactful Government Services marketing and communication strategies. Acting as a strategic brand ambassador, this role ensures that ReSound shows up consistently and effectively across all Government Services marketing programs, materials, and customer touchpoints.
Essential Functions:
Product Launch Support and Material Development (50%)
Creative Development: Collaborate with internal stakeholders in the development of strategic product launch concepts and messaging, championing the needs and nuances of the assigned sales channels. Own the creation and tailoring of content and creative assets as needed to optimize performance in each channel.
Ensure all marketing communications consistently reflect corporate and product brand standards and deliver core key messages.
Write, edit, and proofread copy for print and digital launch communications for internal and external audiences.
Plan, coordinate, and oversee the creative direction and execution of photo and video shoots from concept to completion, ensuring alignment with brand guidelines, marketing objectives, and overall campaign storytelling.
Integrated Marketing Plans: Design and execute integrated, channel-specific marketing plans across a broad mix of tactics that support successful launches and “always-on” brand and demand objectives.
Project Management:
Oversee the coordination of diverse teams involved in planning, aligning, and executing to ensure timely and budget-friendly launch activities with effective communication.
Manage distribution of sales collateral and point-of-sale materials for products, services, and business lines.
Track projects against planned timelines and project budgets and proactively address risks and bottlenecks.
Digital Marketing Support (25%)
Digital Sales Enablement: Develop and project manage strategic digital campaigns and tactics that support sales goals, improve channel performance, and generate demand.
Content Development: Support product launches and “always-on” initiatives across digital channels and activities.
Develop customer emails and coordinate distribution in conjunction with the Digital Team.
Manage content for external websites by gathering, organizing, and implementing copy and images that reflect channel needs and messaging priorities.
Manage and maintain internal SharePoint sites to ensure content accuracy, usability, and accessibility for all team members.
Partner with cross-functional teams to plan, write, and distribute bi-weekly customer newsletters aligned with marketing, brand, and business goals.
Develop content and support scheduling for social media channels, blogs, podcasts, and other digital platforms.
Keep informed about new trends, tools, and opportunities in digital marketing and suggest improvements to current programs.
Event Marketing Support (25%)
Marketing Materials and Branding: Oversee the development of sales and marketing creative, messaging, and content for industry and local events, ensuring alignment with brand positioning, channel strategy, and campaign objectives.
Event Support: Collaborate with the Events Team to plan and manage customer events, ensuring proper coordination and timely delivery of marketing assets and communications, including on-site event support as needed to boost brand presence and customer engagement.
Required Skills:
Demonstrated capability to work with self-motivation and take initiative, anticipating needs and resolving problems with minimal supervision.
Effective collaboration and relationship-building skills, with the ability to engage and work effectively across functions and regions (US and globally).
Skilled copywriting skills, with the ability to create persuasive, customer-centric content that enhances engagement and incites action.
Demonstrated ability to manage multiple priorities and complex projects, with effective organization, prioritization, and follow-through.
Sound judgment and the ability to prioritize stakeholder needs and market dynamics.
Experience developing and managing direct and database marketing campaigns, including targeting, segmentation, and performance tracking.
Experienced brand stewardship, including understanding of brand strategy, brand architecture, and how to ensure consistency across channels and touchpoints.
Working knowledge of graphic design principles to provide clear conceptual art direction to internal teams and external partners.
Experience in sales enablement and sales tool development, aligning marketing assets with the sales process and customer buying journey.
Ability to design and execute integrated, multi-channel awareness, demand generation, and brand-building programs.
Ability to assess the effectiveness of marketing activities using defined objectives, metrics, and feedback, and to recommend data-informed improvements.
Extensive experience with PC programs including Microsoft Word, Excel, PowerPoint, and Outlook.
Required Qualifications:
Education:
Bachelor's degree in Marketing, Communications, Business or related field
Experience:
4+ years of marketing experience in a B2B or B2B2C environment
Experience in medical device or hearing industry
Pay Transparency Notice:
The target annual compensation for this position can range from $85,000.00 - $100,000.00 with a discretionary bonus if you are an active employee as of the fiscal year-end.
Compensation for roles at GN depends on a wide array of factors including but not limited to location, role, skill set, and level of experience
To remain competitive, GN offers a competitive benefits package, including annual bonuses, health insurance, a 401(k) plan, and paid vacation and holidays
Working Environment:
Combination of office setting and remote (home-based) work. Tuesday, Wednesday and Thursdays are mandatory in-office days.
Physical Demands:
Prolonged periods of sitting or standing at a desk/workstation are required. Regular use of phone, computer and email is essential. The employee must occasionally lift and/or move up to 15 pounds.
Position Type and Expected Hours of Work:
Full-Time: 40 Hours/Week
We encourage you to apply:
We highly value a mindset, motivation, and energy, that aligns with our core values, to not only ensure growth for you, but for your team and the wider GN organization as well.
We are committed to an inclusive recruitment process:
GN welcomes applicants from all backgrounds and applicants will receive equal consideration for employment. We make life sound better by developing intelligent sound solutions that transform lives through the power of sound, enabling you to hear more, do more & be more than you ever thought possible. Founded in 1869, GN group today has more than 6,000 employees.
Disability Accommodation:
If you have a disability and you believe you need a reasonable accommodation in order to search for a job opening or to submit an online application, please e-mail ***************** or call ************. This email and phone number is created exclusively to assist disabled job seekers whose disability prevents them from being able to apply online. Only messages left for this purpose will be returned. Messages left for other purposes, such as following up on an application or technical issues not related to a disability, will not receive a response.
GN brings people closer through our advanced intelligent hearing, audio, video, and gaming solutions. Inspired by people and motivated by innovation, we deliver technology that enhances the senses of hearing and sight. We enable people with hearing loss overcome real-life problems, improve communication and collaboration for businesses and provide great experiences for audio and gaming enthusiasts.
We hope you will join us on this journey and look forward to receiving your application.
$85k-100k yearly Auto-Apply 39d ago
Clinical Account Manager
GN Group 3.9
Remote GN Group job
The primary function of the Clinical Account Manager is to achieve incremental sales growth and net hearing instrument revenue while building and servicing business relationships within large medical clinics or large contract accounts. Product training, account partnership, the overall customer experience, and YTD reporting for strategic planning purposes will be a key focus within this position.
This role is primarily focused on supporting large, integrated healthcare systems and medical group partners in Northern California and surrounding regions. The successful candidate will ideally be based in Northern California, within driving distance of the majority of clinics they will support, to enable regular in-person training, relationship building, and onsite clinical support.
Essential Functions:
Consistently achieving sales quotas on a monthly, quarterly, and annual basis.
Building and maintaining account relationships to solidify a longstanding working partnership.
Serve as the primary clinical and training partner for large, integrated healthcare systems and multi-site medical group partners within the assigned region.
Spend a significant portion of time in Northern California supporting clinics through onsite training, strategic meetings, and relationship development.
Identifying customer service issues, such as remake/repair issues, turnaround times, lowering return for credit rates, and gathering new competitive information.
Preparing an annual territory business plan. The plan should be reviewed and updated quarterly with the Senior Executive Director. The business plan should include:
Sales growth coincides with corporate goals.
Appropriate zoning of customer base in region
Work with the Medical Channels team in large network accounts across the country to complement training needs, clinical support (virtual or in person), and solidify new provider onboarding processes.
Clinical lead for training needs in strategic partners and “house” accounts.
Train strategic partnerships and their clinicians at product launch.
Analyze weekly sales reports and formulate action plans with sales counterparts to increase Points of Sale (POS) and Share of Wallet (SOW).
Travel to and visit strategic partner headquarters for onsite product training, strategic meetings, and QBRs.
Take on account management role with house accounts that are not covered by traditional territory sales force.
Successfully introduce and establish new products to both strategic partners and target clinics.
Coordinate and train clinicians to fit GN's full product portfolio, using ReSound's software-based programs. Provide GN ReSound software and hardware support to existing accounts as needed.
Developing effective communication/platform and presentation skills to convincingly present/sell ReSound products.
Completing appropriate sales and corporate reporting requirements in a timely fashion.
Maintaining proper professional standards of behavior and decorum as a representative of the company when communicating with customers and co-workers, while representing GN Resound at national, regional, and state professional meetings.
Knowledge & Skills Needed:
Excellent computer skills; proficiency using Excel, PowerPoint, Word, and Customer 360 for reporting purposes.
Experience with database management, in compliance with HR policies, company and department procedures.
Excellent follow-up and proactive communication skills.
Meet all performance and behavior expectations outlined in the company performance appraisal and/or those communicated by management.
Perform responsibilities as directed. achieving desired results within expected periods and with a high degree of quality and professionalism.
Follow safety practices in all activities.
Establish and maintain positive and productive work relationships with all staff, customers, and business partners.
Demonstrate the behavioral and technical competencies necessary to effectively complete position responsibilities. Take personal initiative for technical and professional development.
Safeguard sensitive and confidential company information.
Qualifications:
Experience:
3+ years in an outside position selling or training upon hearing technology.
3+ years of B2B selling or training experience (non-retail).
Education:
AuD or PhD in Audiology.
Master's Degree in Audiology will be considered
.
Current state license in Audiology
Travel: Up to 70% with some overnight stays
Pay Transparency Notice:
The target annual compensation for this position can range from $120,000.00- $150,000.00 total earnings.
Compensation for roles at GN depends on a wide array of factors including but not limited to location, role, skill set, and level of experience.
To remain competitive, GN offers a competitive benefits package, including annual bonuses, health insurance, a 401(k) plan, and paid vacation and holidays.
Additional Details:
Direct reports: None
Working Environment: Field Based
Physical Demands: Must be able to lift 15lbs at a time, sitting, walking, and standing.
Position Type & Expected Hours of Work: Salary + Commission (Mon - Fri)
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
We encourage you to apply:
We highly value a mindset, motivation, and energy, that aligns with our core values, to not only ensure growth for you, but for your team and the wider GN organization as well.
We are committed to an inclusive recruitment process:
GN welcomes applicants from all backgrounds and applicants will receive equal consideration for employment. We make life sound better by developing intelligent sound solutions that transform lives through the power of sound, enabling you to hear more, do more & be more than you ever thought possible. Founded in 1869, GN group today has more than 6,000 employees.
Disability Accommodation:
If you have a disability and you believe you need a reasonable accommodation in order to search for a job opening or to submit an online application, please e-mail ***************** or call ************. This email and phone number is created exclusively to assist disabled job seekers whose disability prevents them from being able to apply online. Only messages left for this purpose will be returned. Messages left for other purposes, such as following up on an application or technical issues not related to a disability, will not receive a response.
GN brings people closer through our advanced intelligent hearing, audio, video, and gaming solutions. Inspired by people and motivated by innovation, we deliver technology that enhances the senses of hearing and sight. We enable people with hearing loss overcome real-life problems, improve communication and collaboration for businesses and provide great experiences for audio and gaming enthusiasts.
We hope you will join us on this journey and look forward to receiving your application.
#LI-GNGroup
#LI-ReSound
$120k-150k yearly Auto-Apply 4d ago
EHS Specialist Position
GN Group 3.9
GN Group job in Shakopee, MN
The EHS Specialist will develop, implement, and maintain environmental, health, and safety programs to ensure compliance with federal, state, and local regulations. This role is critical in promoting an effective safety culture, minimizing workplace hazards, and supporting sustainable operations within a high-volume medical device manufacturing environment.
Essential Functions (Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)
· Compliance & Audits:
Conduct regular safety inspections and environmental audits across manufacturing, warehouse and general facilities' operations.
Ensure compliance, in collaboration with People & Culture, with OSHA, EPA, and all other applicable local, federal or global health and safety laws, regulations and directives.
· Program Development:
Design and implement EHS programs, policies, and procedures tailored to medical device manufacturing standards.
Maintain documentation for applicable regulatory reporting and internal audits.
· Training & Education:
Deliver safety training and emergency response programs for employees and contractors.
Promote awareness of environmental and occupational health standards.
· Ergonomics:
Conduct ergonomic assessments of workspaces and operations.
Recommend and implement solutions for improving comfort, safety, and efficiency.
Track, document, and report on ergonomic interventions and their effectiveness.
Create training programs for healthy work habits and ergonomic practices.
Stay up-to-date with ergonomic trends, regulations, and new technologies
· Incident Management:
Investigate and partner with People & Culture on accidents, near misses, and environmental incidents; recommend corrective actions.
Track and analyze safety metrics to identify trends and bolster continuous improvement.
· Hazard Monitoring:
Monitor chemical, biological, and physical hazards in production areas.
Coordinate industrial hygiene assessments (air quality, noise mapping, ergonomics).
· Collaboration:
Partner with Manufacturing, Facilities, People & Culture, Finance, and Legal to ensure EHS programs are integrated into business processes and employee relations.
Act as a key liaison with Global Health & Safety leadership, aligning local initiatives with global EHS strategies and supporting enterprise-wide standards.
Necessary qualifications (Knowledge and Skills needed for this position.)
Deep understanding of OSHA, EPA, ISO 14001/45001, and medical device industry standards.
Ability to interpret and apply regulations to complex manufacturing environments.
Skilled in identifying, evaluating, and mitigating environmental and workplace hazards.
Proficient in root cause analysis and corrective action planning.
Skilled ability to communicate technical EHS concepts to non-technical stakeholders.
Encourages leadership and employees to adopt safe practices and sustainability initiatives.
Builds effective partnerships with Manufacturing, Facilities, People & Culture, Finance, Legal, and global EHS teams.
Navigates cross-functional priorities and aligns local actions with global strategies.
Ability to collect, analyze, and interpret safety metrics and environmental data.
Uses data-driven insights to recommend improvements and demonstrate compliance.
Designs and delivers engaging safety training programs.
Coaches employees and supervisors on EHS best practices.
Responds quickly and effectively to incidents and compliance challenges.
Demonstrates the ability to make informed decisions while prioritizing safety and regulatory compliance.
Manages multiple EHS initiatives simultaneously, meeting deadlines and budget constraints.
Applies structured methodologies for program rollout and continuous improvement.
Understands global EHS frameworks and adapts them to local operations.
Demonstrates cultural sensitivity when working with international teams.
Maintains confidentiality and ensures ethical handling of compliance and employee safety matters.
Support documentation and reporting on corporate ESG requirements for our local operations.
Ability to respond quickly and physically in emergency situations, including evacuation or assisting others.
Desired Qualifications
Required Education:
Bachelor's degree in environmental science, Occupational Health & Safety, Industrial Hygiene, or related field.
Preferred Education:
Experience:
3+ years in EHS roles within manufacturing or warehouse setting (medical device or regulated industry preferred).
Extensive knowledge of OSHA, EPA, and ISO 14001/45001 standards.
Advanced communication and training skills.
Ability to analyze data and implement proactive safety measures.
Proficiency with EHS management systems and Microsoft Office Suite.
CSP, CIH, or OSHA 30-hour certification preferred
Travel: Occasional Travel
Other: N/A
Other Information
Direct reports:
None
Indirect reports:
None
Working Environment:
The position will be working onsite at mixed use facility including front office, manufacturing and warehouse.
Physical Demands:
Ability to move throughout manufacturing and facility areas. Occasionally lift and carry materials or equipment up to 25 lbs (e.g., safety gear, testing instruments). Adequate vision to read safety signs, labels, and computer screens; ability to distinguish colors for hazard identification. Ability to hear alarms, machine sounds, and verbal instructions in a noisy environment.
Position Type and Expected Hours of Work:
This is a full-time position working Monday - Friday.
Ability to work occasional weekends and holidays
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Equal Opportunity Employer
GN Hearing is an equal opportunity. GN Hearing openly supports the recruitment, training and promotion of all candidates, without regard to race, color, creed, religion, national origin, ancestry, sexual orientation, disability, age, gender, maternity, marital status, status with regard to public assistance or any other classification protected by state, federal or local law or ordinance. Founded in 1869, GN group today operates in more than 90 countries across the world and has more than 6,000 employees. View The EEO is the Law poster and its supplement.
Pay Transparency Notice:
Depending on your work location, the target annual salary for this position can range from $80,000 to $95,000. In addition, you may be eligible for a discretionary bonus. Compensation for roles at GN depend on a wide array of factors including but not limited to location, role, skill set, and level of experience. To remain competitive, GN offers a competitive benefits package, including annual bonuses, health insurance, a 401(k) plan, paid time off and paid holidays.
E-Verify
GN Hearing / ReSound participates in E-Verify. View the E-Verify poster here. View the Right to Work poster here.
Disability Accommodation
If you have a disability and you believe you need a reasonable accommodation in order to search for a job opening or to submit an online application, please e-mail ****************************************. This email is provided for the purpose of supporting applicants who have a disability that prevents them from being able to apply online. Only emails received for this purpose will be returned. Emails left for other purposes, such as following up on an application or technical issues not related to a disability, will not receive a response.
#LI-GNGroup
$80k-95k yearly Auto-Apply 14d ago
Inside Sales Representative
GN Group 3.9
GN Group job in Shakopee, MN
The Inside Sales Representative's (ISR) primary role is to partner with Territory Sales Managers (TSM) to maintain and grow sales in a specified territory. The ISR is responsible for lead generation, maintaining customer satisfaction and building relationships with our VA, Indian Health, Department of Defense, and Community Care customers.
Essential Functions (Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)
Lead generation- Prospecting new customers to increase customer count. Prospecting existing customers to increase order rate.
Conducting outreach via phone and email
Assess customer needs.
Develop meaningful relationships with customers to encourage trust and loyalty.
Promote current products on VA Contract. Educate customers on the company's current and upcoming product lines and technologies to provide better overall solution and increase order rate.
Address customer questions and overcoming objections.
Monitor On-Boarding report to identify new customers for the on-boarding process.
Follow up on cold and warm leads to further the sales process.
Utilize available sales reporting tools to monitor territory strengths, opportunities, challenges, and threats.
Work cooperatively with TSM and CSR on sales process to grow territory.
Travel to events such as National Seminars and Regional Seminars as required.
Some topical presentation as needed.
Stay current on product knowledge, including features and functions.
Competencies (Knowledge and Skills needed for this position.)
Attention to detail, accuracy and thoroughness
Good written and verbal skills
Ability to manage multiple tasks simultaneously, competing demands for time, frequent change in priorities, delays or unexpected events
Ability to prioritize work activities
Efficient use of time
Desired Qualifications
Required Education (if necessary):
College degree or equivalent
Preferred Education (if necessary):
AuD /Hearing Aid Dispenser's license
Other Information
Direct reports: None
Indirect reports: None
Working Environment: Hybrid
Please note this is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
We encourage you to apply
Even if you don't match all the above-mentioned skills, we will gladly receive your application if you think you have transferrable skills. We highly value a mindset, motivation, and energy, that aligns with our core values, to not only ensure growth for you, but for your team and the wider GN organization as well.
We are committed to an inclusive recruitment process
GN ReSound welcomes applicants from all backgrounds and applicants will receive equal consideration for employment. We make life sound better by developing intelligent sound solutions that transform lives through the power of sound, enabling you to hear more, do more & be more than you ever thought possible. Our integrated headset and communications solutions assist professionals in all types of businesses in being more productive. Our wireless headsets are designed to fit any lifestyle - from sports enthusiasts to commuters and office workers. ReSound is part of the GN group, which operates in more than 90 countries across the world. Founded in 1869, GN group today has more than 7,000 employees.
Pay Transparency Notice:
Total annual compensation for this position includes a competitive base pay, along with performance-based commissions that reward you for your contributions to the company's success. Depending on your work location, the annual base pay for this position may range from $45,000-$55,000 and the total annual compensation, including at-plan commissions, may be around $85,000-$95,000. Compensation for roles at GN depend on a wide array of factors including but not limited to location, role, skill set, and level of experience. To remain competitive, GN offers a competitive benefits package, including annual bonuses, health insurance, a 401(k) plan, paid time off and paid holidays.
E-Verify:
GN participates in E-Verify. View the E-Verify poster here. View the Right to Work poster here.
Disability Accommodation
If you have a disability and you believe you need a reasonable accommodation in order to search for a job opening or to submit an online application, please e-mail ****************************************. This email is provided for the purpose of supporting applicants who have a disability that prevents them from being able to apply online. Only emails received for this purpose will be returned. Emails left for other purposes, such as following up on an application or technical issues not related to a disability, will not receive a response.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
$85k-95k yearly Auto-Apply 34d ago
Assembler II (Shakopee)
GN Group 3.9
GN Group job in Shakopee, MN
This position assembles and inspects medical devices using work instructions and Standard Operating Procedures (SOP's) onsite in our Shakopee location. Assemblers will regularly work with microscopes, hand tools, and/or small components requiring a high degree of dexterity and accuracy. Training Provided
Essential Functions (Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)
Plan and drill a layout for options on a faceplate.
Review and audit the final product based on the customer's order form.
Create a layout for casers to follow.
Wire and solder components.
Prepare the hearing device for wiring and ensure that all components will be placed correctly.
Trim, sand, and buff hearing devices.
Ensure the quality of the hearing devices through electro-acoustic testing.
Program/reprogram devices as needed.
Assemble mechanical and electrical parts using small hand tools.
Use a high-speed burr and an ultrasonic cutter.
Visually inspect hearing aids for signs of damage and functionality.
Conduct listening checks.
Work on the production line with consistent speed and accuracy
Maintain accurate documentation and records with integrity.
Interpret and input data into application-based data systems.
Read, comprehend, and adhere to written work instructions, SOP's, etc
Follow verbal instructions from supervisors, group leaders, and trainers.
Adhere to all safety policies and procedures and promote a safe work environment for all team members.
Consistently meet attendance, quality, and productivity expectations.
Accomplish other duties as required.
Competencies (Knowledge and Skills needed for this position.)
Follow all written and verbal instructions
Read, Write, and Speaks English
Great hand-eye coordination and manual dexterity.
Ability to use a microscope.
Attention to detail and ability to work with a sense of urgency.
Ability to adapt to/work in a dynamic workplace environment
Ability to work independently and as part of a team
Be flexible to change to complete job functions and actively seek opportunities through flexing to achieve business objectives.
Required Education:
High School Diploma/GED Required
Experience:
Hearing Aid Manufacturing experience a plus
Working Environment:
The position will be working in the Operations area.
Physical Demands:
Able to stand or sit for long periods of time.
Able to lift 25 pounds by self and 50+ pounds with a team lift. (i.e. Sitting, standing, lifting, bending, reaching, etc.)
Position Type and Expected Hours of Work:
This is a full-time position working Monday - Friday. The daily hours are 8-10 hours per day.
Ability to work occasional weekends and holidays
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Pay Transparency Notice:
Compensation for this position can range from $19.00 - $22.50 per hour
Compensation for roles at GN depends on a wide array of factors including but not limited to location, role, skill set, and level of experience
To remain competitive, GN offers a competitive benefits package, including health insurance, a 401(k) plan, and paid vacation and holidays.
At GN we pride ourselves on encouraging flexible working whenever possible. We trust our people to carry out their tasks, to know when in-person collaboration is better than hybrid, and to be present when it's needed most.
We believe that great people are the foundation of a great organization. By joining our team, you'll contribute to an inclusive culture that values every voice and supports continuous learning and professional growth. We offer fair salary, comprehensive benefits, and the ability to grow professionally.
We encourage you to apply:
Even if you don't match all the above-mentioned skills, we welcome your application if you think you have transferable skills. We highly value a mindset and motivation that align with our core values, to not only ensure growth for you, but for your team and the wider GN organization as well.
We are focused on an inclusive recruitment process.
All applicants will receive equal consideration for employment. As such, we encourage you to submit your CV without a photo to ensure an equal and fair application process.
Disability Accommodation:
If you have a disability and you believe you need a reasonable accommodation in order to search for a job opening or to submit an online application, please e-mail ***************** or call ************. This email and phone number is created exclusively to assist disabled job seekers whose disability prevents them from being able to apply online. Only messages left for this purpose will be returned. Messages left for other purposes, such as following up on an application or technical issues not related to a disability, will not receive a response.
How to apply:
Use the ‘APPLY' link. Applications are assessed on a continuous basis, so don't wait to send yours.
Join us in bringing people closer.
GN brings people closer through our advanced intelligent hearing, audio, video, and gaming solutions. Inspired by people and motivated by innovation, we deliver technology that enhance the senses of hearing and sight. We enable people with hearing loss overcome real-life problems, improve communication and collaboration for businesses and provide great experiences for audio and gaming enthusiasts.
We hope you will join us on this journey and look forward to receiving your application.
$19-22.5 hourly Auto-Apply 43d ago
Shipping II (Shakopee)
GN Group 3.9
GN Group job in Shakopee, MN
The shipping position in Shakopee is the final stop before an order ships from our facility but represents the first impression for the hearing professional or the end-user of the order. Training provided. Essential Functions (Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)
* Ship to company standards and goals
* Pack out all level 1-3 orders per work instructions
* Ability to read and understand a Pick Ticket & Shipping Documents
* Manages the shipment of all products, materials and supplies
* Confirm accuracy of orders
* Ship product through multiple carriers (international, ground, express, USPS, etc.) as required
* Perform repetitive tasks with a high degree of accuracy
* Accomplish other duties as required
Competencies (Knowledge and Skills needed for this position.)
* Ability to work independently and as part of a team
* Read, Write, and Speaks English
* Attention to detail and ability to work with a sense of urgency.
* Ability to adapt to/work in a dynamic workplace environment
* Excellent organizational and time management skills
* Able to use hands for long periods of time preferred
Required Education:
* High School Diploma/GED
Experience:
* Hearing Aid Manufacturing experience a plus
Working Environment:
The position will be working in the Operations area.
Physical Demands:
The below physical demands are appropriate for both Shipping 1 and Shipping 2 s.
Able to stand or sit for long periods of time.
Able to lift 25 pounds by self and 50+ pounds with a team lift. (i.e. Sitting, standing, lifting, bending, reaching, etc.)
Position Type and Expected Hours of Work:
This is a full-time position working Monday - Friday. The daily hours are 8-10 hours per day. Ability to work occasional weekends and holidays
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Pay Transparency Notice:
* Compensation for this position can range from 18.50 - 20.75 an hour
* Compensation for roles at GN depends on a wide array of factors including but not limited to location, role, skill set, and level of experience
* To remain competitive, GN offers a competitive benefits package, including health insurance, a 401(k) plan, and paid vacation and holidays.
At GN we pride ourselves on encouraging flexible working whenever possible. We trust our people to carry out their tasks, to know when in-person collaboration is better than hybrid, and to be present when it's needed most.
We believe that great people are the foundation of a great organization. By joining our team, you'll contribute to an inclusive culture that values every voice and supports continuous learning and professional growth. We offer fair salary, comprehensive benefits, and the ability to grow professionally.
We encourage you to apply:
Even if you don't match all the above-mentioned skills, we welcome your application if you think you have transferable skills. We highly value a mindset and motivation that align with our core values, to not only ensure growth for you, but for your team and the wider GN organization as well.
We are focused on an inclusive recruitment process.
All applicants will receive equal consideration for employment. As such, we encourage you to submit your CV without a photo to ensure an equal and fair application process.
Disability Accommodation:
If you have a disability and you believe you need a reasonable accommodation in order to search for a job opening or to submit an online application, please e-mail ***************** or call ************. This email and phone number is created exclusively to assist disabled job seekers whose disability prevents them from being able to apply online. Only messages left for this purpose will be returned. Messages left for other purposes, such as following up on an application or technical issues not related to a disability, will not receive a response.
How to apply:
Use the 'APPLY' link. Applications are assessed on a continuous basis, so don't wait to send yours.
Join us in bringing people closer.
GN brings people closer through our advanced intelligent hearing, audio, video, and gaming solutions. Inspired by people and motivated by innovation, we deliver technology that enhance the senses of hearing and sight. We enable people with hearing loss overcome real-life problems, improve communication and collaboration for businesses and provide great experiences for audio and gaming enthusiasts.
We hope you will join us on this journey and look forward to receiving your application.
$28k-35k yearly est. Auto-Apply 21d ago
Technical Product Owner (Remote - Chicago, IL)
GN Group 3.9
Remote GN Group job
Technical Product Owner
*Please consider before applying:
While this is a remote role, the selected candidate will be required to physically reside in Chicago, IL or nearby surrounding area.
The primary responsibility of the Technical Product Owner is to prioritize and manage the product backlog, learning the customers and markets to deliver industry-leading software applications through documenting, analyzing, prioritizing, and agreeing on requirements for the engineering team.
Essential Functions:
Translate product road map to features
Participate in daily Scrum ceremonies, leading refinement sessions, and engaging with implementation team
Act as a liaison between cross-functional teams
Manage product backlog, prioritize features, and create detailed user stories and acceptance criteria for the development team
Transform business priorities into technical requirements and engage thoroughly to ensure that business objectives are accomplished for PI
Demonstrate sense of ownership
Ability to communicate technical concepts, risks and dependencies and translate them into TFS/Azure work items or plans
Writing and reviewing requirements as well as maintaining the requirements in our requirement systems cross platform
Participating in scope discussions and facilitating the requirements elicitation process, leading from user needs, business needs, and regulatory requirements into well-documented requirements suitable for product development
Contributing to and creating corporate procedures that are related to requirement management and system engineering
Required Skills (Knowledge and Skills needed for this position):
Ability to document complex products and systems
Demonstrate knowledge of concepts, practices, and procedures in engineering and product development
Demonstrate ability to think both strategically and tactically
Thorough knowledge of both web-based and desktop applications
Experience with Medical devices or regulated healthcare industry
Ability to communicate across departments
Experience creating detailed reports and giving presentations
Experience leading Agile ceremonies for Scrum teams and authoring features, user stories, acceptance criteria and related technical details
The capacity to engage stakeholders and collaborate with them to define the team's requirements
Working knowledge of Figma for reviewing UI designs
Proficiency in Azure DevOps/TFS
Desired Qualifications:
Education: Degree in computer science, engineering or equivalent
Experience:
Strong technical understanding of requirements methodologies, tools and best practices
5+ years of software engineering, product development or related experience
3+ years' experience in project delivery role
Experience in agile development, SAFe
Medical device experience
Solid understanding of regulatory requirements and business processes in the medical device industry - or any other regulated industry
Pay Transparency Notice:
The target annual compensation for this position can range from $100,000.00 - $115,000.00 with a discretionary bonus if you are an active employee as of the fiscal year-end.
Compensation for roles at GN depends on a wide array of factors including but not limited to location, role, skill set, and level of experience
To remain competitive, GN offers a competitive benefits package, including annual bonuses, health insurance, a 401(k) plan, and paid vacation and holidays
We encourage you to apply:
We highly value a mindset, motivation, and energy, that aligns with our core values, to not only ensure growth for you, but for your team and the wider GN organization as well.
We are committed to an inclusive recruitment process:
GN welcomes applicants from all backgrounds and applicants will receive equal consideration for employment. We make life sound better by developing intelligent sound solutions that transform lives through the power of sound, enabling you to hear more, do more & be more than you ever thought possible. Founded in 1869, GN group today has more than 6,000 employees.
Disability Accommodation:
If you have a disability and you believe you need a reasonable accommodation in order to search for a job opening or to submit an online application, please e-mail ***************** or call ************. This email and phone number is created exclusively to assist disabled job seekers whose disability prevents them from being able to apply online. Only messages left for this purpose will be returned. Messages left for other purposes, such as following up on an application or technical issues not related to a disability, will not receive a response.
GN brings people closer through our advanced intelligent hearing, audio, video, and gaming solutions. Inspired by people and motivated by innovation, we deliver technology that enhances the senses of hearing and sight. We enable people with hearing loss overcome real-life problems, improve communication and collaboration for businesses and provide great experiences for audio and gaming enthusiasts.
We hope you will join us on this journey and look forward to receiving your application.
$100k-115k yearly Auto-Apply 39d ago
Operations Supervisor
GN Group 3.9
GN Group job in Shakopee, MN
The Operations Supervisor oversees and manages the day-to-day activities within the assigned Division Operations area. This role sets clear expectations, provides daily feedback to team members, and is responsible for maintaining and improving overall quality and KPIs through continuous improvement.
Essential Functions (Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)
Support critical leadership functions for team including hiring, coaching, performance management, annual review, merit and engagement survey processes required to build a strong productive team
Oversee, plan, and organize the department including responsibility for safety, organization, quality, compliance, turnaround time, efficiency, cost, and employee motivation daily
Maintain accurate labor reporting of all hours within their area
Work with divisional leadership to set area objectives including identifying the milestones, and executing the plan to include upward feedback
Responsible for bank metrics in the area and department (Quality, SLA, Efficiency) and department or sub-department KPI's and daily communication of goals and priorities
Manage business issues and complaints in your area for root cause and improvement
Oversee team training, including cross training, and new employees
Meet with each employee within area monthly to review performance, what's working, and what's not working
Develop and mentor team technicians daily
Identify and mentor future bench opportunities
Support positive collaboration across teams, managing any necessary conflict proactively
Initiate and support continuous improvement efforts to achieve business strategy and goals relative to profitability, cost control, and increased efficiency
Prepare and participate in ISO, FDA, Internal Audits, and tours as required
Utilize Entrepreneurial Operating System “EOS” tools to create and improve work process and workforce
Write and deliver annual performance reviews with Leadership support and guidance
Other duties as assigned
Competencies (Knowledge and Skills needed for this position.)
Work in a team environment
Support the on-boarding/training of new team members
Focuses on getting better every day
Produce high quality work
Willing to help other areas as needed
Extensive knowledge of product line
Lean Fundamentals & 5S
Demonstrated knowledge and proficiency in the principles, procedures, and best practices related to manufacturing & fulfillment operations.
Effective oral and written communication skills and group presentation skills.
Ability to adapt to/work with a diverse workforce.
Ability to work independently and as part of a team.
Software proficiency including Excel, Word, and PowerPoint.
Ability to identify opportunities for process improvements.
Demonstrated organizational and administrative skills. Attention to detail, ability to prioritize and handle multiple tasks and projects concurrently.
Ability to Lead, Manage, and hold team members accountable
Desired Qualifications
Required Education: High School Diploma/GED
Preferred Education: Bachelor's degree
Preferred Experience:
2+ Years of leadership experience
3 years of Order Management, Technical Support, Warehousing or Manufacturing experience.
Experience working in a regulated environment (ISO 13485:2016, ISO 9001, FDA QSR)
Leadership experience across multi-functional teams
Experience with Lean tools & EOS
Proficient in Microsoft Office
Travel: Travel would be limited and then mainly local, if necessary, for learning opportunities.
Direct reports: Hourly employees
Indirect reports: n/a
Job Location: Shakopee, Minnesota
Working Environment: The position will be working in the Operations division - including warehouse and manufacturing areas.
Physical Demands:
Able to stand or sit for long periods of time.
Able to lift 25 pounds by self and 50+ pounds with a team lift. (i.e. Sitting, standing, lifting, bending, reaching, etc.)
Position Type and Expected Hours of Work:
Day shift with possible weekends as needed.
About Us
GN brings people closer through our leading intelligent hearing, audio, video, and gaming solutions. Inspired by people and driven by innovation, we deliver technology that enhance the senses of hearing and sight. We help people with hearing loss overcome real-life challenges, improve communication and collaboration for businesses, and provide great experiences for audio and gaming enthusiasts.
What We Offer
We value our employees and offer competitive wages and benefits including:
- Generous Benefits including PTO and Paid Holidays
- 401k with Company match
- Paid Parental Leave & Transition Back to Work Benefits
- Company HSA Contributions
- Discounted GN Group products
We encourage you to apply
Even if you don't match all the above-mentioned skills, we will gladly receive your application if you think you have transferrable skills. We highly value a mindset, motivation, and energy, that aligns with our core values, to not only ensure growth for you, but for your team and the wider GN organization as well.
We are committed to an inclusive recruitment process
GN welcomes applicants from all backgrounds and applicants will receive equal consideration for employment. We make life sound better by developing intelligent sound solutions that transform lives through the power of sound, enabling you to hear more, do more & be more than you ever thought possible. Our integrated headset and communications solutions assist professionals in all types of businesses in being more productive. Our wireless headsets are designed to fit any lifestyle - from sports enthusiasts to commuters and office workers. GN operates in more than 90 countries across the world. Founded in 1869, GN has more than 7,000 employees today.
Pay Transparency Notice:
Depending on your work location, the target annual salary for this position can range from $79,000 to $85,000/yr. In addition, you may be eligible for a discretionary bonus. Compensation for roles at GN depend on a wide array of factors including but not limited to location, role, skill set, and level of experience. To remain competitive, GN offers a competitive benefits package, including annual bonuses, health insurance, a 401(k) plan, paid time off and paid holidays.
GN participates in E-Verify. View the E-Verify poster here. View the Right to Work poster here.
Disability Accommodation
If you have a disability and you believe you need a reasonable accommodation in order to search for a job opening or to submit an online application, please e-mail ****************************************. This email is provided for the purpose of supporting applicants who have a disability that prevents them from being able to apply online. Only emails received for this purpose will be returned. Emails left for other purposes, such as following up on an application or technical issues not related to a disability, will not receive a response.
$79k-85k yearly Auto-Apply 7d ago
Territory Sales Manager - Government Services
GN Group 3.9
GN Group job in Shakopee, MN
Territory Sales Manager- Pacific Southwest Reports to Title: Regional Sales Director Department/Division: Sales Primary Work Location: Territory Sales Manager- Pacific Southwest - US (California, Arizona, New Mexico, Hawaii)
Job Code/Classification Salary, Exempt
The ideal candidate will need to live in one of the following states: (California, Arizona, New Mexico)
About Us
At ReSound, people with hearing loss are at the heart of what we do. In an ever-smarter world, we think big and challenge the norm so that we can transform lives through the power of sound. A life that empowers you to hear more, do more and be more than you ever thought possible.
What We Offer
As a leading medical device manufacturer, we value our employees and offer competitive wages and benefits including:
- Generous Benefits including PTO and Paid Holidays
- 401k with Company match
- Paid Parental Leave & Transition Back to Work Benefits
- Company HSA Contributions
- Free Hearing Aids for Family Members
Position Overview
Grow and maintain sales for an assigned territory utilizing consultative sales techniques. Candidates must live within the territory. The primary customer base is Department of Veteran Affairs (VA), Department of Defense, Indian Health and any other US government agencies buying off the VA contract for hearing aids and related products.
Candidates should live in one of the primary work locations listed above.
Essential Functions (Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)
Develop a territory plan to grow and maintain sales
Analyze sales reports to understand growth opportunities and threats to maintaining sales
Build relationships with customers, then understand their needs, and how ReSound can solve these needs.
Partner with inside sales and customer service to grow and maintain sales for a territory
Educates customers on the company's product lines and technologies
Demonstrates product and provide fitting assistance, as needed
Serve as instructor for group training sessions throughout the US
Actively participates in all regularly scheduled conference calls and meetings
Attend all training required by the company
Maintain accurate customer records in shared database to enhance understanding of customers' needs by the inside team.
Maintains timely expense, travel records and sales call reports
Attends trade shows and industry functions as needed
Frequent travel required
Special projects as needed
Competencies (Knowledge and Skills needed for this position.)
Ability to write a sales territory plan and business correspondence.
Consultative sales techniques
Relationship building
Ability to train a customer on product and software individually or in small groups
Ability to present to customers at national training events.
Prioritize work and follow-through
Detail oriented
Work without direct supervision
Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures, or government regulations
Excellent computer skills and proficiency using PowerPoint, Word, Outlook, SFDC (CRM) and Excel
Desired Qualifications
Fluent English and Bi-lingual (Spanish) - Preferred
Required Education:
Bachelor's Degree required
AuD (Clinical Doctor of Audiology), Master's or PhD in Audiology preferred
Other:
Ability to travel 75% of the time - weekly travel
Strong leadership and analytical skills
Strong interpersonal communication skills
Able to resolve problems and complex issues at higher levels
Ability to effectively prioritize and balance diverse work schedule and demonstrates ability to be highly organized and manage time effectively
Proficient with oral and written communication and with conducting presentations.
Travel:
Extensive travel by air, auto and train
Other Information
Direct reports: None
Indirect reports: None
Working Environment: Field based
Please note this is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
We encourage you to apply
Even if you don't match all the above-mentioned skills, we will gladly receive your application if you think you have transferrable skills. We highly value a mindset, motivation, and energy, that aligns with our core values, to not only ensure growth for you, but for your team and the wider GN organization as well.
We are committed to an inclusive recruitment process
GN ReSound welcomes applicants from all backgrounds and applicants will receive equal consideration for employment. We make life sound better by developing intelligent sound solutions that transform lives through the power of sound, enabling you to hear more, do more & be more than you ever thought possible. Our integrated headset and communications solutions assist professionals in all types of businesses in being more productive. Our wireless headsets are designed to fit any lifestyle - from sports enthusiasts to commuters and office workers. ReSound is part of the GN group, which operates in more than 90 countries across the world. Founded in 1869, GN group today has more than 7,000 employees.
Pay Transparency Notice:
Total annual compensation for this position includes a competitive base pay, along with performance-based commissions that reward you for your contributions to the company's success. Depending on your work location, the annual base pay for this position may range from $95,000-$105,000 and the total annual compensation, including at-plan commissions, may be around $155,000-$170,000. Compensation for roles at GN depend on a wide array of factors including but not limited to location, role, skill set, and level of experience. To remain competitive, GN offers a competitive benefits package, including annual bonuses, health insurance, a 401(k) plan, paid time off and paid holidays.
E-Verify:
GN participates in E-Verify. View the E-Verify poster here. View the Right to Work poster here.
Disability Accommodation
If you have a disability and you believe you need a reasonable accommodation in order to search for a job opening or to submit an online application, please e-mail ****************************************. This email is provided for the purpose of supporting applicants who have a disability that prevents them from being able to apply online. Only emails received for this purpose will be returned. Emails left for other purposes, such as following up on an application or technical issues not related to a disability, will not receive a response.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
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Gn Us Holdings Inc may also be known as or be related to Gn US Holdings Inc and Gn Us Holdings Inc.