GOAT jobs - 30 jobs

About Us We're a global marketplace for sneakers, apparel, and collectibles that connects millions of buyers and sellers around the world. Our platform blends technology, culture, and community to deliver a trusted and seamless experience across every interaction. As we continue to scale globally, our technology infrastructure and support systems play a critical role in ensuring reliability, performance, and service excellence. Position Summary The Senior Manager, IT Services (ITSM) is responsible for leading the global IT Service Management and Service Desk function, ensuring consistent, high-quality delivery of IT services across corporate offices, warehouses, and retail locations worldwide. This role oversees day-to-day IT operations, manages a distributed team of technicians across multiple regions, and drives continuous improvement of IT processes, tooling, and end-user experience through best-in-class ITSM practices. This role acts as both a strategic leader and operational owner, balancing hands-on service excellence with long-term scalability, automation, and governance. The ideal candidate has strong people leadership skills, deep experience with ITIL frameworks, and a proven ability to operate in a fast-paced, global technology environment. Key Responsibilities * Service Delivery & Operations * Oversee the global IT service desk, endpoint management, and onsite support operations. * Ensure timely resolution of incidents, requests, and problems in alignment with SLAs and KPIs. * Own escalation management for complex business-critical issues, providing leadership during incidents and ensuring clear communication to stakeholders. * Monitor and report on service performance, identifying trends and improvement opportunities. * Leadership & Team Management * Manage and mentor a team of IT technicians across multiple locations and time zones. * Foster a culture of accountability, collaboration, and customer-centric service delivery. * Support workforce planning, hiring, onboarding, and vendor / MSP relationships to ensure appropriate coverage and scalability. * Define and monitor team goals, performance metrics, and professional development plans. * Process & Governance * Lead the implementation, maturity, and continuous improvement of ITIL-aligned processes, including Incident, Problem, Change, Request, Asset, and Configuration Management. * Maintain the IT service catalog and ensure consistent service documentation and knowledge management. * Partner with Security, Infrastructure, and Applications teams to ensure operational readiness and compliance with company standards. * Technology & Tools * Administer, optimize, and evolve ITSM and service desk platforms such as Freshservice (or equivalent), ensuring effective incident, request, asset, and knowledge management. * Drive adoption of automation, integrations, and analytics to improve service efficiency, reduce manual effort, and enhance user experience. * Collaborate with IT leadership to evaluate, plan, and implement new tools or enhancements that support global operations. * Stakeholder Management * Serve as a liaison between IT and business units to ensure clear communication and alignment on priorities. * Provide regular reporting and insights to IT leadership on service health and improvement initiatives. * Support major initiatives such as location openings, expansions, and global process rollouts. Qualifications * Bachelor's degree in Information Technology, Computer Science, or related field (or equivalent experience). * 5+ years of experience in IT service management, including 2+ years leading a distributed support team. * Strong understanding of ITIL frameworks; ITIL certification preferred. * Experience with enterprise ITSM platforms (Freshworks, ServiceNow, Jira Service Management, or similar); Freshworks experience preferred. * Excellent problem-solving, communication, and stakeholder management skills. * Demonstrated ability to work effectively in a fast-paced, global organization with evolving needs. * Passion for delivering exceptional user experience through operational excellence. Preferred Skills * Experience in e-commerce, retail, or marketplace technology environments. * Familiarity with SaaS tools, cloud environments (Google Workspace, Okta, etc.), and device management platforms (Jamf, etc). * Strong analytical and project management capabilities. Why Join Us You'll be part of a global team that bridges culture and technology. Where innovation, collaboration, and passion for community drives everything we do. We're evolving constantly and your leadership will help shape how IT empowers the entire organization to succeed. The hiring range for this position is below, plus benefits (401K, paid time off, dental, medical, vision, disability, life insurance options). To determine starting pay within the hiring range, we carefully consider a variety of factors, including primary work location, role/level, a candidate's skills, experience, market demands, and internal parity. You may reach out to a recruiter for additional information. Hiring Range: $138,000-$172,500 USD GOAT Group represents the leading platforms for authentic sneakers, apparel and accessories. Operating four distinct brands-GOAT, Flight Club, Grailed and alias-GOAT Group has a global community of more than 60 million members across 170 countries. GOAT is the global platform for the greatest products from the past, present and future. Since its founding in 2015, GOAT has become one of the leading and most trusted sneaker platforms in the world, and has expanded to offer apparel and accessories from select emerging, contemporary and iconic brands. Through its unique positioning between the primary and resale markets, the company offers styles across various time periods on its digital platforms and in its retail locations, while delivering products to over 60 million members across 170 countries. Established in New York City over 15 years ago, Flight Club revolutionized sneaker retail as the original consignment store for rare shoes. Carrying the rarest exclusives and collectible sneakers, Flight Club has evolved from a one-stop sneaker destination, to a cultural hub for sneaker enthusiasts and novices alike. With three brick-and-mortar locations in New York City, Los Angeles and Miami, Flight Club remains the premier source for authentic, rare sneakers. Founded in 2013, Grailed is the leading community-driven marketplace for rare luxury, streetwear and vintage fashion. The marketplace was built for enthusiasts, by enthusiasts, and features products from brands including Supreme, Raf Simons, Gucci, Saint Laurent, Balenciaga, Prada and more. With a highly curated selection of resale pieces including inventory exclusive to the platform, Grailed makes fashion accessible. The company is backed by strategic investor Foot Locker, Inc. as well as some of the leading names in venture capital including Park West Asset Management, T. Rowe Price Associates, Inc., Franklin Templeton, Adage Capital Management, Ulysses Management, D1 Capital Partners, Accel, Andreessen Horowitz, Index Ventures, Matrix Partners, Upfront Ventures, Webb Investment Network and Y Combinator. GOAT Group will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, if applicable. By applying, you authorize GOAT Group to send you text messages regarding your job application, interview and/or onboarding process, and other job opportunities at GOAT Group. If you are a California resident, please review our California Privacy Rights Notice for Job Applicants. If you are an EU or UK resident, please review our EU / UK Candidate & Employee Privacy Notice.

Residential Advocate (Solara House) FT 7am - 3pm In-Person Full-Time Position in Oakland, CA (Non-Exempt) Reports To: Facility Manager (Solara House) Who We Are Ruby's Place dba Restorative Pathways (RP) is an innovative nonprofit committed to ending domestic violence, human trafficking, and violent crime through hope, advocacy and connection. Our services include emergency shelter, transitional housing, rental subsidies, mental health services, substance recovery, and wrap-around services. All our services are trauma-sensitive and client-centered and are provided at no cost to our clients. All programs are low-barrier. RP is led by survivors with a focus on reflection, innovation, and connection. We believe in fostering relationships, both in our direct service work and throughout our internal work culture. We aim to cultivate a workplace that appreciates and emphasizes the voices of those most impacted by violence. We recognize these voices are vital to interrupting the cycle of violence and transforming lives towards safety, unity, and trust. Who You Are You have a strong commitment to preventing interpersonal violence as well as an understanding of, and sensitivity to, serving diverse populations. You have excellent interpersonal skills and strong techniques for relationship building. You believe people should determine their own path towards healing, and have an orientation towards survivor-centered services. You are a go-getter who enjoys fast paced environments. You enjoy working both collaboratively and independently. You are adept at time management and highly organized with a proven ability to ensure you can meet deadlines, plan, organize and execute. You are comfortable working as part of a team and are an accountable collaborator. You excel at organizing, prioritizing, and following through on multiple time-sensitive projects. You are flexible, creative, and take initiative in handling emergencies. What qualifications are required for this position? You Are Also: Holding an Associate's degree in social services or enrolled in a similar program at an accredited four year College/University. Experience may be substituted for the education requirement. Experienced in crisis intervention, individual and group counseling, and client advocacy. Experienced working in a domestic violence and or homeless setting providing direct services. Understanding of the dynamics of abusive relationships and a commitment to preventing violence in the home. Knowledgeable of Trauma Informed Care as well as an understanding of, and sensitivity to, serving diverse populations. Certified in the state mandated 40-hour Domestic Violence counselor certification. Can be arranged after hiring. Able to lift 25 lbs. In possession of a valid CA driver's license, proof of insurance, and be approved by RP insurance as a driver in order to drive agency vehicles. If a staff member cannot be approved by RP insurance as a driver, employment might not be able to continue. Instances where staff cannot be approved to drive will be reviewed on a case by case basis to determine if employment can continue in their role without driving agency vehicles. Items considered include but are not limited to: the shift the staff member holds and the frequency/necessity of driving during that shift, the amount of time before the staff member may be approved to drive by the insurance carrier, the availability of other staff on site to drive agency vehicles as program needs require, etc. Able to complete a background check, fingerprinting (Live Scan), and completion of all Community Care Licensing requirement documents. Able to meet all licensing requirements of Community Care Licensing. What You Will Do The anticipated start date for this position is December 2025. You will report to the Facility Manager. The function of a Residential Advocate at Solara House is to provide necessary shift coverage for the overall operation and function of RP shelter for individuals with a reported history of sex/labor trafficking, domestic violence, or who are at risk of such abuse. Additionally, the Residential Advocate will provide support and assistance to Case Management staff. Responsibilities include Monitors The Lodge during their shift, from 7 AM to 3 PM. Arrival must be punctual, as the schedule is firm and offers no flexibility. Perform telephone screening for potential clients. Transport clients when needed. Includes general maintenance and cleaning, chore supervision, stocking, and general supply inventory as part of extensive advocate duties. Provide clerical support, including data entry and filing. Provide confidential, holistic, client-centered, trauma-sensitive services. Greet new residents, provide tours of the facility, and assist with room orientation. Assist with general lodge operations. Offer in-person or phone shift coverage as backup for other Adult Residential Programs when needed. Complete and submit functional timesheets by the assigned due dates, adhering to the specified time allocations. Actively participate in reflective supervision. Participate actively in all RP meetings and training sessions. Document and maintain all job-related processes and procedures. Perform other duties as assigned by your supervisor. Cultivate an environment of inclusivity where all gender identities and expressions are affirmed and respected. Working Conditions This position is 100% in-person. You must be able to stand for long periods of time and perform physical activities, including lifting up to 25 pounds. You will be subject to frequent interruptions and must be able to multitask and handle stress. Local travel in the greater Bay Area will be required. Applying The pay scale for the Residential Advocate at Solara House is $25 per hour. The benefits that come with working at RP at full-time hours include medical, dental, and vision plans, access to an EAP plan, a life insurance policy, significant vacation, sick time, restorative care time, and immediate vesting in our 403(b) with a generous match. This is a full-time, 40 hours per week, overnight, hourly position, on site. Applicants must be located in the greater Bay Area. At RP, we are committed to workplace diversity and providing equal employment opportunities. Please also note that we are going to be especially excited about candidates who understand the unique nature of a mission-driven organization and have lived experience or direct experience working with survivors of domestic violence, human trafficking, or violent crime.

Job DescriptionSalary: $25 per hour Security Monitor (Solara House) - PT Sat & Sun 11pm-7am In-Person Full-Time (16 hours per week) Position in Oakland, CA (Non-Exempt) Reports To: Program Coordinator Who We Are Ruby's Place dba Restorative Pathways (RP) is an innovative nonprofit committed to ending domestic violence, human trafficking, and violent crime through hope, advocacy and connection. Our services include emergency shelter, transitional housing, rental subsidies, mental health services, substance recovery, and wrap-around services. All our services are trauma-sensitive and client-centered and are provided at no cost to our clients. All programs are low barrier. RP is led by survivors with a focus on reflection, innovation, and connection. We believe in fostering relationships, both in our direct service work and throughout our internal work culture. We aim to cultivate a workplace that appreciates and emphasizes the voices of those most impacted by violence. We recognize these voices are vital to interrupting the cycle of violence and transforming lives towards safety, unity, and trust. Who You Are You have a strong commitment to preventing interpersonal violence as well as an understanding of, and sensitivity to, serving diverse populations. You have excellent interpersonal skills and strong techniques for relationship building. You believe people should determine their own path towards healing, and have an orientation towards survivor-centered services. You are a go-getter who enjoys fast paced environments. You enjoy working both collaboratively and independently. You are adept at time management and highly organized with a proven ability to ensure you can meet deadlines, plan, organize and execute. You are comfortable working as part of a team and are an accountable collaborator. You excel at organizing, prioritizing, and following through on multiple time-sensitive projects. You are flexible, creative, and take initiative in handling emergencies. What qualifications are required for this position? You Are Also: Prior experience in security, shelter operations, residential programs, emergency response, or a related field preferred. Ability to remain awake, alert, and attentive throughout the entire shift. Strong communication skills; able to interact respectfully and professionally with individuals experiencing crisis, trauma, or housing instability. Demonstrated ability to maintain composure and make sound decisions in rapidly changing situations. Ability to walk multiple floors, conduct rounds, and perform physical tasks related to safety checks. Familiarity with trauma-informed care principles preferred. In possession of a valid CA driver's license, proof of insurance, and be approved by RP insurance as a driver in order to drive agency vehicles. If a staff member cannot be approved by RP insurance as a driver, employment might not be able to continue. Instances where staff cannot be approved to drive will be reviewed on a case by case basis to determine if employment can continue in their role without driving agency vehicles. Items considered include but are not limited to: the shift the staff member holds and the frequency/necessity of driving during that shift, the amount of time before the staff member may be approved to drive by the insurance carrier, the availability of other staff on site to drive agency vehicles as program needs require, etc. Able to complete all required background checks. Additional requirements may be deemed necessary, including fingerprinting (Live Scan), completion of all Community Care Licensing (CCL) documents, a suitability process through ORR and ability to meet CCL licensing requirements. What You Will Do The Security Monitor plays a key role in maintaining a safe, stable, and welcoming environment at Solara House, a residential facility serving individuals impacted by violence, trauma, and homelessness. This position is responsible for monitoring facility safety throughout the night, conducting regular security rounds, observing camera feeds, supporting staff, and ensuring all entrances remain secure. With a calm presence and strong situational awareness, the Security Monitor helps protect the well-being of residents and staff and reinforces the trauma-informed, client-centered values of Restorative Pathways. Responsibilities include Facility & Grounds Safety Conduct scheduled and unscheduled security rounds on all floors, including common areas, hallways, stairwells, and exterior perimeters. Ensure all facility doors, gates, and access points remain closed, locked, and functioning properly. Immediately document and report any safety hazards, suspicious activity, or maintenance concerns. Monitoring & Surveillance Actively observe security camera feeds throughout the shift, remaining alert to unusual behavior or safety issues. Maintain accurate logs of rounds, observations, and incidents. Respond promptly and appropriately to breaches of security, attempted unauthorized entry, or escalating behavior. Access Control Manage entry to the facility during nighttime hours, verifying identity and allowing clients inside through the designated front entrance. Uphold shelter safety protocols when screening visitors and overseeing front-door activity. Communicate clearly and respectfully with residents during all interactions. Staff & Client Support Provide support to overnight program staff by responding to requests for assistance, ensuring safety needs are met, and offering a calm, professional presence during incidents. Assist in de-escalation efforts following trauma-informed practices, when appropriate and within scope. Collaborate with staff during emergencies, including evacuations or crisis responses. Prior experience in security, shelter operations, residential programs, emergency response, or a related field preferred. Documentation & Reporting Complete incident reports, shift notes, and security logs with accuracy, clarity, and timeliness. Relay relevant information to incoming staff during shift exchanges. Participate in internal audits, safety checks, and compliance activities as assigned. Complete functional timesheets by assigned due dates in compliance with time allocations. Actively participate in reflective supervision sessions. Create and maintain documentation of processes and procedures related to job duties. Perform other duties as assigned. Working Conditions This position is 100% in-person. This is an overnight, awake position, with a regular schedule of Saturday and Sunday, 11:00 pm 7:00 am. You must be able to stand for long periods of time and perform physical activities, including lifting up to 25 pounds. You will be subject to frequent interruptions and must be able to multitask and handle stress. Applying The pay scale for the Security Monitor (Solara House) is $25 per hour (non-exempt). The benefits that come with working at RP at part-time hours include immediate vesting in our 403(b) with a generous match. This is a part-time, hourly position. Applicants must be located in the greater Bay Area. Preference will be given to internal applicants. At RP, we are committed to workplace diversity and providing equal employment opportunities. Please also note that we are going to be especially excited about candidates who understand the unique nature of a mission-driven organization and have lived experience or direct experience working with survivors of domestic violence, human trafficking, or violent crime.

Director of Adult Residential Services Hybrid Remote Full-Time (40 hours per week) Position in Oakland, CA (Exempt) Reports To: Chief Program Officer Who We Are Rubys Place dba Restorative Pathways (RP) is an innovative nonprofit committed to ending domestic violence, human trafficking, and violent crime through hope, advocacy and connection. Our services include emergency shelter, transitional housing, rental subsidies, mental health services, substance recovery, and wrap-around services. All our services are trauma-sensitive and client-centered and are provided at no cost to our clients. All programs are low barrier. RP is led by survivors with a focus on reflection, innovation, and connection. We believe in fostering relationships, both in our direct service work and throughout our internal work culture. We aim to cultivate a workplace that appreciates and emphasizes the voices of those most impacted by violence. We recognize these voices are vital to interrupting the cycle of violence and transforming lives towards safety, unity, and trust. Who You Are You have a strong commitment to preventing interpersonal violence as well as an understanding of, and sensitivity to, serving diverse populations. You have excellent interpersonal skills and strong techniques for relationship building. You believe people should determine their own path towards healing, and have an orientation towards survivor-centered services. You are a steady, principled leader who thrives in complex, fast-paced environments where every decision has real impact. You understand residential services as living ecosystems that require structure, compassion, courage, and relentless attention to quality. You balance high expectations with genuine care for your team. You coach, you develop, and when needed, you roll up your sleeves without hesitation. You communicate clearly, hold people accountable with respect, and cultivate a culture where staff feel equipped, supported, and empowered. You are guided by integrity, equity, and trauma-informed principles. You know how to navigate compliance-heavy environments without losing sight of humanity. You handle crises with calm, clarity, and purpose. What qualifications are required for this position? You also have: A Bachelors degree in a relevant field, with a strong foundation in human services, social work, psychology, or public administration. Advanced certifications or degrees are a plus. Minimum 57 years of leadership experience in residential, homeless services, or social services program management. Demonstrated experience with compliance-driven environments (county shelter standards, licensing, funder audits, etc.). Proven experience in program management, staff supervision, and working with diverse populations. Strong leadership, team-building, and organizational skills. Excellent communication and interpersonal skills, with the ability to interact effectively with staff, clients, and external partners. Ability to manage crises, make sound decisions, and ensure safety and security for clients and staff. Commitment to a trauma-informed, client-centered approach to care. Ability to think strategically, solve complex problems, and lead change initiatives. In possession of a valid CA driver's license, proof of insurance, and be approved by Restorative Pathways insurance as a driver in order to drive agency vehicles. If a staff member cannot be approved by Restorative Pathways insurance as a driver, employment might not be able to continue. Instances where staff cannot be approved to drive will be reviewed on a case by case basis to determine if employment can continue in their role without driving agency vehicles. Items considered include but are not limited to: the shift the staff member holds and the frequency/necessity of driving during that shift, the amount of time before the staff member may be approved to drive by the insurance carrier, the availability of other staff on site to drive agency vehicles as program needs require, etc. Able to complete all required background checks. Additional requirements may be deemed necessary, including fingerprinting (Live Scan), completion of all Community Care Licensing (CCL) documents, and ability to meet CCL licensing requirements. What You Will Do The anticipated start date for this position is Winter 2025. The Director of Adult Residential Services provides strategic leadership, operational oversight, and program excellence across all of our adult residential programs. This role is responsible for ensuring high-quality, trauma-informed, culturally responsive services that meet all contractual, regulatory, and agency standards. The DoARS builds strong, solutions-oriented teams; ensures programs are fully staffed and supported; maintains strict compliance with funding and licensing requirements; and drives continuous improvement through data, accountability, and collaborative leadership. The Director of Adult Residential Services will lead a dedicated team, maintain program compliance with all relevant standards, and work collaboratively across departments to ensure high-quality care and positive outcomes for clients. The DoARS will actively participate as a member of the RP Leadership team. The DoARS is also expected to maintain regular visibility across locations conducting site visits regularly each month, per program to strengthen relationships, enhance communication, and ensure service delivery aligns with the agencys mission and standards. Responsibilities include: Program Leadership & Oversight Provide high-level leadership for all adult residential programs, ensuring cohesive operations and alignment with agency values and strategic priorities. Oversee daily program functioning, crisis response systems, service coordination, and adherence to trauma-centered practices. Conduct minimum three-monthly site visits to each program to maintain connection, address barriers, review quality, and support teams. Ensure programs maintain a safe, structured, and welcoming environment for all participants. Participate in continuous growth and development that aligns with your role's responsibilities and the agency's strategic plan. Act as an Ambassador for Restorative Pathways in all interactions with staff, clients, partners, and the community. Possess a full understanding of all RP services and confidently communicate internally and externally high-level messaging. Compliance & Quality Assurance Ensure programs meet or exceed all regulatory, contractual, and funder requirements, including county shelter standards and applicable state/local guidelines. Oversee implementation of internal QA systems, audits, corrective actions, and ongoing improvements to documentation and practice. Partner with training/learning departments to ensure staff meet required competencies and certification standards. Staff Supervision & Development Directly supervise Facility Managers and other assigned leadership roles. Foster a culture of accountability, professional growth, collaboration, constant feedback and trauma-informed leadership. Lead staffing strategy across programs, including hiring, onboarding, coaching, succession planning, and performance evaluation. Support managers in developing strong scheduling systems, equitable workloads, and clear communication channels. Effectively manage crises, including de-escalating situations and implementing solutions, while providing clear direction and support to the team to maintain stability and ensure the safety and well-being of all individuals involved. Programming & Service Delivery Ensure programs deliver high-quality, person-centered services tailored to the needs of adults and families experiencing homelessness or interpersonal violence. Guide implementation of evidence-informed practices, empowerment-based services, and effective crisis intervention. Promote integration of resource navigation, community partnerships, life skills development, and wraparound supports. Ensure that any incidents or safety concerns are reported, addressed, and documented in accordance with the agency's policies and protocols. Collaboration & Communication Serve as a primary liaison between Adult Residential Programs and internal departments such as HR, Finance, Operations, Training, and Outreach. Partner closely with the Chief Program Officer to align department goals, address systemic issues, and advance long-term programmatic vision. Ensure consistent communication with program teams, funders, inspectors, and community partners. Build and maintain relationships with external agencies, community organizations, and local service providers to enhance services for residents. Advocate for the needs of adults in residential care and represent the organization in relevant community forums, coalitions, and public engagements. Work closely with the operations department to ensure residential facilities are well-maintained, safe, and meet all regulatory and organizational standards, addressing maintenance issues promptly to provide a secure and supportive environment for residents and staff. Data, Reporting & Budget Oversight Oversee program budgets, ensuring appropriate spending, documentation, and alignment with fiscal guidelines. Track and analyze key performance indicators, service outcomes, and staffing metrics. Ensure timely submission of funder reports, incident documentation, and required compliance records. Complete functional timesheets by assigned due dates in compliance with time allocations. Actively participate in reflective supervision sessions. Perform other duties as assigned. Working Conditions This position is eligible for hybrid in person & remote work. Time spent on-site versus remote working will be discussed and agreed upon with your supervisor. You are expected to be availableon-site as necessary given business needs. You must be able to stand for long periods of time and perform physical activities, including lifting up to 25 pounds. You will be subject to frequent interruptions and must be able to multitask and handle stress. Local travel in the greater Bay Area may be required. Applying The pay scale for the Director of Adult Residential Services is $140-150k. The benefits that come with working at Restorative Pathways at full-time hours include medical, dental, and vision plans, a life insurance policy, significant vacation, sick time, sabbatical, and immediate vesting in our 403(b) with a generous match. This is a full-time, 40 hours per week, salaried position. This is a hybrid position (flex work), with some days required in our Oakland office. Applicants must be located in the greater Bay Area. Preference will be given to internal applicants. At RP, we are committed to workplace diversity and providing equal employment opportunities. Please also note that we are going to be especially excited about candidates who understand the unique nature of a mission-driven organization and have lived experience or direct experience working with survivors of domestic violence, human trafficking, or violent crime.

About the Team The Operations team manages our worldwide distribution network and is responsible for authenticating products, fulfilling orders and ensuring on-time delivery to buyers. Through our technological innovation and logistical efficiency, you will join a team that prides itself on being the most trusted marketplace in the industry while shipping and processing tens of millions of products for our global buyers and sellers. Role Overview GOAT is seeking a fashion enthusiast looking to combine their passion with a full-time career, and obtain an entry-level position in the startup world. The ideal candidate possesses a solid knowledge of not only sneakers/apparel but of the consignment industry for brands such as Nike, Jordan, Adidas, New Balance, FOG Essentials, Supreme, BAPE, Denim Tears etc. As a Junior Authentication Specialist, you must have the ability to verify authenticity of sneakers/apparel across the major brands. In addition, a Junior Authentication Specialist must keep up with industry trends, releases, and collaborations with the world's best retailers, from streetwear to high fashion. You will not only figure out the authenticity of sneakers/apparel, but spot manufacturer defects, assess wear, and inspect SKU and size, ensuring that each buyer has the retail experience they've come to expect. In this role, you will: Assist Senior Authentication Specialists in the verification process of both footwear and apparel Receive and arrange inbound inventory according to brand, model, etc Keep detailed notes and enter accurate data into the GOAT Group database, including release information, product SKUs and production dates Continuously research and learn about new models and brands of sneakers Manage and keep up to date with the authentication process through training and self-directed learning Other duties as assigned We are looking for: Passion for sneakers and streetwear, technology and helping others succeed Knowledge of sneakers and apparel across all brands, including originals and re-releases Ability to recognize current trends within the industry Highly organized with demonstrated attention to detail A quick learner, a self-starter, able to work autonomously, and you're willing (and able) to handle the pressures of an increasing level of responsibility Must be able to lift and move boxes (up to 35 pounds) Must be available and willing to work extended hours as occasionally needed (during crunch times!) per day or per week, including weekends and holidays, to meet business needs The following statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. Job Duties as documented in this job description are considered “Essential Functions” and have been created by the standards of the Equal Employment Opportunity Commission (EEOC). The standards of the Americans with Disabilities Act (1990) require that employees be able to perform “Essential Functions” of the job with or without reasonable accommodation. Reasonable accommodations may be made to enable individuals with disabilities to perform the “Essential Functions”. The hiring range for this position is below, plus benefits (401K, paid time off, dental, medical, vision, disability, life insurance options). To determine starting pay within the hiring range, we carefully consider a variety of factors, including primary work location, role/level, a candidate's skills, experience, market demands, and internal parity. You may reach out to a recruiter for additional information. Hiring Range:$20-$20 USD GOAT Group represents the leading platforms for authentic sneakers, apparel and accessories. Operating four distinct brands-GOAT, Flight Club, Grailed and alias-GOAT Group has a global community of more than 60 million members across 170 countries. GOAT is the global platform for the greatest products from the past, present and future. Since its founding in 2015, GOAT has become one of the leading and most trusted sneaker platforms in the world, and has expanded to offer apparel and accessories from select emerging, contemporary and iconic brands. Through its unique positioning between the primary and resale markets, the company offers styles across various time periods on its digital platforms and in its retail locations, while delivering products to over 60 million members across 170 countries. Established in New York City over 15 years ago, Flight Club revolutionized sneaker retail as the original consignment store for rare shoes. Carrying the rarest exclusives and collectible sneakers, Flight Club has evolved from a one-stop sneaker destination, to a cultural hub for sneaker enthusiasts and novices alike. With three brick-and-mortar locations in New York City, Los Angeles and Miami, Flight Club remains the premier source for authentic, rare sneakers. Founded in 2013, Grailed is the leading community-driven marketplace for rare luxury, streetwear and vintage fashion. The marketplace was built for enthusiasts, by enthusiasts, and features products from brands including Supreme, Raf Simons, Gucci, Saint Laurent, Balenciaga, Prada and more. With a highly curated selection of resale pieces including inventory exclusive to the platform, Grailed makes fashion accessible. The company is backed by strategic investor Foot Locker, Inc. as well as some of the leading names in venture capital including Park West Asset Management, T. Rowe Price Associates, Inc., Franklin Templeton, Adage Capital Management, Ulysses Management, D1 Capital Partners, Accel, Andreessen Horowitz, Index Ventures, Matrix Partners, Upfront Ventures, Webb Investment Network and Y Combinator. GOAT Group will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, if applicable. By applying, you authorize GOAT Group to send you text messages regarding your job application, interview and/or onboarding process, and other job opportunities at GOAT Group. If you are a California resident, please review our California Privacy Rights Notice for Job Applicants. If you are an EU or UK resident, please review our EU / UK Candidate & Employee Privacy Notice.

As a Decision Center Associate, you will play a crucial role in our rapidly growing operation. Responsibilities include resolving issues for our sellers and buyers all while ensuring inventory accuracy and quality standards. Decision Center Associates resolve all issues with the customer in mind while relying on our Company's process standards and expectations. Additionally as a Decision Center Associate, you will focus on reducing the financial impact to operations and the company by accurately assessing each problem order. The ideal candidate approaches work with a results-oriented and learner's mindset and thrives in a fast-paced environment. In this role, you will: * Adhere to SOPs and Operations SLA's to complete all tasks with a high degree of accuracy and quality * Document issues and use templates to communicate with sellers and buyers for optimal resolutions per marketplace guidelines * Take quick and accurate photos of sneakers in alignment with brand standards * Understand shoe conditions identified as "issues" by GOAT standards * Understand GOAT's order statuses to help triage problematic orders * Work in a dynamic warehouse environment with heavy equipment * Remain flexible to perform other duties as required and assigned We are looking for: * A quick learner and self-starter, capable of working independently and handling increasing levels of responsibility * Experience dealing directly with customers and suppliers * Strong organization and time management skills with demonstrated attention to detail and a focus on accuracy * Resilience in a fast paced and variable environment * Ability to stand for long periods (up to 12 hours) * Ability to lift and move boxes (up to 35 pounds) * Availability and willingness to work extended hours, including weekends and holidays, during peak periods to meet business demands The following statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. Job Duties as documented in this job description are considered "Essential Functions" and have been created by the standards of the Equal Employment Opportunity Commission (EEOC). The standards of the Americans with Disabilities Act (1990) require that employees be able to perform "Essential Functions" of the job with or without reasonable accommodation. Reasonable accommodations may be made to enable individuals with disabilities to perform the "Essential Functions" #SJGOATGROUP The hiring range for this position is below, plus benefits (401K, paid time off, dental, medical, vision, disability, life insurance options). To determine starting pay within the hiring range, we carefully consider a variety of factors, including primary work location, role/level, a candidate's skills, experience, market demands, and internal parity. You may reach out to a recruiter for additional information. Hiring Range: $20-$20 USD GOAT Group represents the leading platforms for authentic sneakers, apparel and accessories. Operating four distinct brands-GOAT, Flight Club, Grailed and alias-GOAT Group has a global community of more than 60 million members across 170 countries. GOAT is the global platform for the greatest products from the past, present and future. Since its founding in 2015, GOAT has become one of the leading and most trusted sneaker platforms in the world, and has expanded to offer apparel and accessories from select emerging, contemporary and iconic brands. Through its unique positioning between the primary and resale markets, the company offers styles across various time periods on its digital platforms and in its retail locations, while delivering products to over 60 million members across 170 countries. Established in New York City over 15 years ago, Flight Club revolutionized sneaker retail as the original consignment store for rare shoes. Carrying the rarest exclusives and collectible sneakers, Flight Club has evolved from a one-stop sneaker destination, to a cultural hub for sneaker enthusiasts and novices alike. With three brick-and-mortar locations in New York City, Los Angeles and Miami, Flight Club remains the premier source for authentic, rare sneakers. Founded in 2013, Grailed is the leading community-driven marketplace for rare luxury, streetwear and vintage fashion. The marketplace was built for enthusiasts, by enthusiasts, and features products from brands including Supreme, Raf Simons, Gucci, Saint Laurent, Balenciaga, Prada and more. With a highly curated selection of resale pieces including inventory exclusive to the platform, Grailed makes fashion accessible. The company is backed by strategic investor Foot Locker, Inc. as well as some of the leading names in venture capital including Park West Asset Management, T. Rowe Price Associates, Inc., Franklin Templeton, Adage Capital Management, Ulysses Management, D1 Capital Partners, Accel, Andreessen Horowitz, Index Ventures, Matrix Partners, Upfront Ventures, Webb Investment Network and Y Combinator. GOAT Group will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, if applicable. By applying, you authorize GOAT Group to send you text messages regarding your job application, interview and/or onboarding process, and other job opportunities at GOAT Group. If you are a California resident, please review our California Privacy Rights Notice for Job Applicants. If you are an EU or UK resident, please review our EU / UK Candidate & Employee Privacy Notice.

About the Team At GOAT Group, our Authentication Operations team is essential in educating, training and supporting the Authenticators in physical and digital operations. With the partnership of the operations and retail leaders they focus on ensuring we are creating the best-in-class authenticators by providing them the tools and training they need to verify every product is accurate and authentic. In this role, you will: Build and maintain Authentication expertise/mastery related to Chrome Hearts across multiple categories and product types Apparel Jewelry Eyewear Leather Goods Accessories Build and maintain Authentication expertise/mastery related to other Luxury Brands as assigned Own physical authentication operations related to your specific category/designer [Chrome Hearts] at your local site Review and authenticate Chrome Hearts products efficiently and accurately ( physically and digitally ) Fully adhere to the product verification process of the core product, including spotting manufacturer defects, factory product reset, assessing wear, inspecting product SKU, and size. This includes accurately issuing products in the system Able to adjust and learn quickly to authenticate new or recently released products Communicate and collaborate with Authentication and Operations leadership Act as the primary point of contact for Chrome Hearts-related matters for your facility Collaborate with stakeholders on other teams to train, hone, and develop new authentication techniques related to your specific category/designer [Chrome Hearts] Develop and assist in sharing new authentication information/trends related to Chrome Hearts with your colleagues Attend training or mentorship sessions with colleagues to increase brand and authentication knowledge Host training or conduct mentorship sessions to contribute to team learning Collaborate with Launch team leadership on the expansion of Chrome Hearts product offerings. Support new category/designer [Chrome Hearts] launch through content creation and workforce training, including but not limited to timelines, stakeholder coordination, workforce management, and prioritization Advise on prioritization for new products to be launched and implementation schedules as needed Collaborate with Content team leadership to codify authentication materials and produce training content Prepare for new product releases Contribute to authentication resources and training materials related to Chrome Hearts Other duties as assigned. We are looking for: Honest and Authentic On-site role in Los Angeles, CA or Fontana, CA. Up to 50% travel required 2+ years of relevant experience in authentication A high level of experience with and interest in Chrome Hearts Excellent critical thinking and decision-making Organizational and time management skills Attention to detail Strong written and verbal communication skills Independently motivated Knowledge of the current authentication and operations landscape and the ability to adapt to changes Experience creating training materials is a plus The hiring range for this position is below, plus benefits (401K, paid time off, dental, medical, vision, disability, life insurance options). To determine starting pay within the hiring range, we carefully consider a variety of factors, including primary work location, role/level, a candidate's skills, experience, market demands, and internal parity. You may reach out to a recruiter for additional information. Hiring Range:$25-$30 USD GOAT Group represents the leading platforms for authentic sneakers, apparel and accessories. Operating four distinct brands-GOAT, Flight Club, Grailed and alias-GOAT Group has a global community of more than 60 million members across 170 countries. GOAT is the global platform for the greatest products from the past, present and future. Since its founding in 2015, GOAT has become one of the leading and most trusted sneaker platforms in the world, and has expanded to offer apparel and accessories from select emerging, contemporary and iconic brands. Through its unique positioning between the primary and resale markets, the company offers styles across various time periods on its digital platforms and in its retail locations, while delivering products to over 60 million members across 170 countries. Established in New York City over 15 years ago, Flight Club revolutionized sneaker retail as the original consignment store for rare shoes. Carrying the rarest exclusives and collectible sneakers, Flight Club has evolved from a one-stop sneaker destination, to a cultural hub for sneaker enthusiasts and novices alike. With three brick-and-mortar locations in New York City, Los Angeles and Miami, Flight Club remains the premier source for authentic, rare sneakers. Founded in 2013, Grailed is the leading community-driven marketplace for rare luxury, streetwear and vintage fashion. The marketplace was built for enthusiasts, by enthusiasts, and features products from brands including Supreme, Raf Simons, Gucci, Saint Laurent, Balenciaga, Prada and more. With a highly curated selection of resale pieces including inventory exclusive to the platform, Grailed makes fashion accessible. The company is backed by strategic investor Foot Locker, Inc. as well as some of the leading names in venture capital including Park West Asset Management, T. Rowe Price Associates, Inc., Franklin Templeton, Adage Capital Management, Ulysses Management, D1 Capital Partners, Accel, Andreessen Horowitz, Index Ventures, Matrix Partners, Upfront Ventures, Webb Investment Network and Y Combinator. GOAT Group will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, if applicable. By applying, you authorize GOAT Group to send you text messages regarding your job application, interview and/or onboarding process, and other job opportunities at GOAT Group. If you are a California resident, please review our California Privacy Rights Notice for Job Applicants. If you are an EU or UK resident, please review our EU / UK Candidate & Employee Privacy Notice.

At GOAT Group, the Engineering team is an integral part of our dynamic company. By joining the team, your skills will be front and center, working alongside other passionate individuals to solve problems and build software. From launching compelling new consumer experiences, tackling global logistics challenges to scaling infrastructure to facilitate our rapid growth - technology is essential to driving our vision forward. The work you do will change the way the world shops, while also empowering entrepreneurs, including individual sellers, brands and boutiques. In this role, you will: Manage projects and problems of significantly larger scopes Formulate an efficient game plan for delivering a stable, well-tested feature on time Make technical recommendations that improve the codebase while minimizing risk Identify and fix (or ideally avoid) bugs and performance bottlenecks Coordinate and communicate seamlessly across other technical and product teams Be a helpful and supportive presence on the team, contributing to code reviews, and other team processes We are looking for: Bachelor's degree preferred 5+ years of experience in software engineering with Ruby on Rails (Python, Go, PHP, or Java are also acceptable) Experience with e-commerce/web applications Familiarity and comfortability with the technologies, the tradeoffs, and the design patterns emerging in web services A quick learner, a self-starter, ability to work autonomously, and be willing (and able) to handle the pressures of an increasing level of responsibility GOAT Group uses geographic pay tiers based on the employee's home state to align compensation with market differences across the U.S. Hiring Range: Tier 1 (Includes states such as California, New York (including New York City), Washington, Illinois and other higher-cost markets) $147,200 - $184,000 USD Tier 2 - (Includes mid-cost markets across the U.S.) $132,800 - $166,000 USD Tier 3 - (All other U.S. locations) $125,200 - $156,500 USD The hiring range for this position is below, plus benefits (401K, paid time off, dental, medical, vision, disability, life insurance options). To determine starting pay within the hiring range, we carefully consider a variety of factors, including primary work location, role/level, a candidate's skills, experience, market demands, and internal parity. You may reach out to a recruiter for additional information. Hiring Range:$147,200-$184,000 USD GOAT Group represents the leading platforms for authentic sneakers, apparel and accessories. Operating four distinct brands-GOAT, Flight Club, Grailed and alias-GOAT Group has a global community of more than 60 million members across 170 countries. GOAT is the global platform for the greatest products from the past, present and future. Since its founding in 2015, GOAT has become one of the leading and most trusted sneaker platforms in the world, and has expanded to offer apparel and accessories from select emerging, contemporary and iconic brands. Through its unique positioning between the primary and resale markets, the company offers styles across various time periods on its digital platforms and in its retail locations, while delivering products to over 60 million members across 170 countries. Established in New York City over 15 years ago, Flight Club revolutionized sneaker retail as the original consignment store for rare shoes. Carrying the rarest exclusives and collectible sneakers, Flight Club has evolved from a one-stop sneaker destination, to a cultural hub for sneaker enthusiasts and novices alike. With three brick-and-mortar locations in New York City, Los Angeles and Miami, Flight Club remains the premier source for authentic, rare sneakers. Founded in 2013, Grailed is the leading community-driven marketplace for rare luxury, streetwear and vintage fashion. The marketplace was built for enthusiasts, by enthusiasts, and features products from brands including Supreme, Raf Simons, Gucci, Saint Laurent, Balenciaga, Prada and more. With a highly curated selection of resale pieces including inventory exclusive to the platform, Grailed makes fashion accessible. The company is backed by strategic investor Foot Locker, Inc. as well as some of the leading names in venture capital including Park West Asset Management, T. Rowe Price Associates, Inc., Franklin Templeton, Adage Capital Management, Ulysses Management, D1 Capital Partners, Accel, Andreessen Horowitz, Index Ventures, Matrix Partners, Upfront Ventures, Webb Investment Network and Y Combinator. GOAT Group will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, if applicable. By applying, you authorize GOAT Group to send you text messages regarding your job application, interview and/or onboarding process, and other job opportunities at GOAT Group. If you are a California resident, please review our California Privacy Rights Notice for Job Applicants. If you are an EU or UK resident, please review our EU / UK Candidate & Employee Privacy Notice.

About the Team The Operations team manages our worldwide distribution network and is responsible for authenticating our sneakers, fulfilling orders and ensuring on-time delivery to buyers. Through our technological innovation and logistical efficiency, you will join a team that prides itself on being the most trusted marketplace in the industry while shipping and processing tens of millions of products for our global buyers and sellers. In this role, you will: * Ensure compliance to all safety standards for self and staff members at all times * Meet operational targets and goals * Escalate issues to management within an appropriate time frame * Maintain a clean and orderly work area * Provide training to current and new employees of appropriate procedures by the expected standards. * Oversee an identified process and staff to make sure work meets quality standards and is performed according to established procedures. * Troubleshoot any problem orders * Identify and resolve issues before they become a larger problem * Work with the Operations Manager to provide constant feedback on overall process successes and opportunities We are looking for: * 2+ years of warehouse leadership experience preferred * Highly organized with demonstrated attention to detail * Willing and able to operate carts, dollies and other moving equipment to move quantities of merchandise * A quick learner, a self-starter, able to work independently, and willingness (and ability) to handle the pressures of an increasing level of responsibility * Must be able to stand for long periods of time (up to 8 hours) The following statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. Job Duties as documented in this job description are considered "Essential Functions" and have been created by the standards of the Equal Employment Opportunity Commission (EEOC). The standards of the Americans with Disabilities Act (1990) require that employees be able to perform "Essential Functions" of the job with or without reasonable accommodation. Reasonable accommodations may be made to enable individuals with disabilities to perform the "Essential Functions". The hiring range for this position is below, plus benefits (401K, paid time off, dental, medical, vision, disability, life insurance options). To determine starting pay within the hiring range, we carefully consider a variety of factors, including primary work location, role/level, a candidate's skills, experience, market demands, and internal parity. You may reach out to a recruiter for additional information. Hiring Range: $23.50-$23.50 USD GOAT Group represents the leading platforms for authentic sneakers, apparel and accessories. Operating four distinct brands-GOAT, Flight Club, Grailed and alias-GOAT Group has a global community of more than 60 million members across 170 countries. GOAT is the global platform for the greatest products from the past, present and future. Since its founding in 2015, GOAT has become one of the leading and most trusted sneaker platforms in the world, and has expanded to offer apparel and accessories from select emerging, contemporary and iconic brands. Through its unique positioning between the primary and resale markets, the company offers styles across various time periods on its digital platforms and in its retail locations, while delivering products to over 60 million members across 170 countries. Established in New York City over 15 years ago, Flight Club revolutionized sneaker retail as the original consignment store for rare shoes. Carrying the rarest exclusives and collectible sneakers, Flight Club has evolved from a one-stop sneaker destination, to a cultural hub for sneaker enthusiasts and novices alike. With three brick-and-mortar locations in New York City, Los Angeles and Miami, Flight Club remains the premier source for authentic, rare sneakers. Founded in 2013, Grailed is the leading community-driven marketplace for rare luxury, streetwear and vintage fashion. The marketplace was built for enthusiasts, by enthusiasts, and features products from brands including Supreme, Raf Simons, Gucci, Saint Laurent, Balenciaga, Prada and more. With a highly curated selection of resale pieces including inventory exclusive to the platform, Grailed makes fashion accessible. The company is backed by strategic investor Foot Locker, Inc. as well as some of the leading names in venture capital including Park West Asset Management, T. Rowe Price Associates, Inc., Franklin Templeton, Adage Capital Management, Ulysses Management, D1 Capital Partners, Accel, Andreessen Horowitz, Index Ventures, Matrix Partners, Upfront Ventures, Webb Investment Network and Y Combinator. GOAT Group will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, if applicable. By applying, you authorize GOAT Group to send you text messages regarding your job application, interview and/or onboarding process, and other job opportunities at GOAT Group. If you are a California resident, please review our California Privacy Rights Notice for Job Applicants. If you are an EU or UK resident, please review our EU / UK Candidate & Employee Privacy Notice.

Job DescriptionSalary: $26-28 per hour Kitchen Coordinator (Solara House, Full Time) In-Person Full Time (40 hours per week) Position in Oakland, CA (Non-Exempt) Reports To: Program Coordinator Who We Are Ruby's Place dba Restorative Pathways (RP) is an innovative nonprofit committed to ending domestic violence, human trafficking, and violent crime through hope, advocacy and connection. Our services include emergency shelter, transitional housing, rental subsidies, mental health services, substance recovery, and wrap-around services. All our services are trauma-sensitive and client-centered and are provided at no cost to our clients. All programs are low-barrier. RP is led by survivors with a focus on reflection, innovation, and connection. We believe in fostering relationships, both in our direct service work and throughout our internal work culture. We aim to cultivate a workplace that appreciates and emphasizes the voices of those most impacted by violence. We recognize these voices are vital to interrupting the cycle of violence and transforming lives towards safety, unity, and trust. Who You Are You have a strong commitment to preventing interpersonal violence as well as an understanding of, and sensitivity to, serving diverse populations. You have excellent interpersonal skills and strong techniques for relationship building. You believe people should determine their own path towards healing, and have an orientation towards survivor-centered services. You are a go-getter who enjoys fast paced environments. You enjoy working both collaboratively and independently. You are adept at time management and highly organized with a proven ability to ensure you can meet deadlines, plan, organize and execute. You are comfortable working as part of a team and are an accountable collaborator. You excel at organizing, prioritizing, and following through on multiple time-sensitive projects. You are flexible, creative, and take initiative in handling emergencies. What qualifications are required for this position? You Are Also: At least 2 years of experience in a professional kitchen or similar environment. A valid California Food Handler Certification or equivalent (ServSafe preferred). Knowledge of dietary restrictions, food allergies, and culturally appropriate meals. Excellent organizational skills and attention to cleanliness and safety standards. Ability to plan menus, manage inventory, and minimize waste. Strong communication skills and sensitivity to working with trauma-impacted populations. Familiarity with trauma-informed care is preferred. Able to lift 50 lbs. In possession of a valid CA driver's license, proof of insurance, and be approved by Rubys Place insurance as a driver in order to drive agency vehicles. If a staff member cannot be approved by Rubys Place insurance as a driver, employment might not be able to continue. Instances where staff cannot be approved to drive will be reviewed on a case by case basis to determine if employment can continue in their role without driving agency vehicles. Items considered include but are not limited to: the shift the staff member holds and the frequency/necessity of driving during that shift, the amount of time before the staff member may be approved to drive by the insurance carrier, the availability of other staff on site to drive agency vehicles as program needs require, etc. Able to complete a background check and fingerprinting (Live Scan). What You Will Do The anticipated start date for this position is December 2025. This position is a hands-on position overseeing the operational aspects of the kitchen at Solara House. In this role, you will work with the Program Coordinator and Residential Advocates to plan and prepare the menu, grocery shopping meals and snacks for the programs adhering to all licensing and food safety requirements and standards. You will also play a key role in establishing the NSLP and making sure their standards and guidelines are met. Responsibilities include Prepare three daily meals and snacks for residents, ensuring compliance with nutritional guidelines and individual dietary restrictions. Collaborate with staff to accommodate dietary preferences and health needs. Maintain a clean and organized kitchen, ensuring compliance with health and safety regulations. Develop rotating menus that are culturally inclusive and cost-effective. Order and manage kitchen supplies, track inventory and minimize food waste. Foster a welcoming environment in the dining area that promotes well-being and comfort. Work with the program team to support special events or meal-related activities. Adhere to confidentiality and safety standards in all interactions. Complete food safety and trauma-informed care training as required. Complete functional timesheets by assigned due dates in compliance with time allocations. Actively participate in reflective supervision sessions. Create and maintain documentation of processes and procedures related to job duties. Perform other duties as assigned. Working Conditions This position is in-person. You are expected to be availableon-site as necessary given business needs. You must be able to stand for long periods of time and perform physical activities, including lifting up to 50 pounds. You will be subject to frequent interruptions and must be able to multitask and handle stress. Local travel in the greater Bay Area may be required. Applying The pay scale for the Kitchen Coordinator is $26-28 per hour. The benefits that come with working at RP at full-time hours include medical, dental, and vision plans, a life insurance policy, significant vacation, sick time, restorative care time, and immediate vesting in our 403(b) with a generous match. This is a full-time, 40 hours per week, 100% in person position. Applicants must be located in the greater Bay Area. Preference will be given to internal applicants. If all this sounds like a good fit for you, please submit your resume and, instead of a traditional cover letter, respond to the following prompts: Why do you want to work for RP and why are you a good fit for this role? (200 words max) Using the qualifications listed above (under Who You Are section), please list the top 5 qualification(s) that you feel you currently excel in and 2 qualifications you feel you will need to work toward proficiency. Please provide a brief explanation for each (a few sentences). How do you plan to keep cultural and client input into your meal planning and preparation? At RP, we are committed to workplace diversity and providing equal employment opportunities. Please also note that we are going to be especially excited about candidates who understand the unique nature of a mission-driven organization and have lived experience or direct experience working with survivors of domestic violence, human trafficking, or violent crime.

About the Team The Operations team manages our worldwide distribution network and is responsible for authenticating our sneakers, fulfilling orders and ensuring on-time delivery to buyers. Through our technological innovation and logistical efficiency, you will join a team that prides itself on being the most trusted marketplace in the industry while shipping and processing tens of millions of products for our global buyers and sellers. Role Overview As a Decision Center Associate, you will play a crucial role in our rapidly growing operation. Responsibilities include resolving issues for our sellers and buyers all while ensuring inventory accuracy and quality standards. Decision Center Associates resolve all issues with the customer in mind while relying on our Company's process standards and expectations. Additionally as a Decision Center Associate, you will focus on reducing the financial impact to operations and the company by accurately assessing each problem order. The ideal candidate approaches work with a results-oriented and learner's mindset and thrives in a fast-paced environment. In this role, you will: * Adhere to SOPs and Operations SLA's to complete all tasks with a high degree of accuracy and quality * Document issues and use templates to communicate with sellers and buyers for optimal resolutions per marketplace guidelines * Take quick and accurate photos of sneakers in alignment with brand standards * Understand shoe conditions identified as "issues" by GOAT standards * Understand GOAT's order statuses to help triage problematic orders * Work in a dynamic warehouse environment with heavy equipment * Remain flexible to perform other duties as required and assigned We are looking for: * A quick learner and self-starter, capable of working independently and handling increasing levels of responsibility * Experience dealing directly with customers and suppliers * Strong organization and time management skills with demonstrated attention to detail and a focus on accuracy * Resilience in a fast paced and variable environment * Ability to stand for long periods (up to 12 hours) * Ability to lift and move boxes (up to 35 pounds) * Availability and willingness to work extended hours, including weekends and holidays, during peak periods to meet business demands The following statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. Job Duties as documented in this job description are considered "Essential Functions" and have been created by the standards of the Equal Employment Opportunity Commission (EEOC). The standards of the Americans with Disabilities Act (1990) require that employees be able to perform "Essential Functions" of the job with or without reasonable accommodation. Reasonable accommodations may be made to enable individuals with disabilities to perform the "Essential Functions". The hiring range for this position is below, plus benefits (401K, paid time off, dental, medical, vision, disability, life insurance options). To determine starting pay within the hiring range, we carefully consider a variety of factors, including primary work location, role/level, a candidate's skills, experience, market demands, and internal parity. You may reach out to a recruiter for additional information. Hiring Range: $20-$20 USD GOAT Group represents the leading platforms for authentic sneakers, apparel and accessories. Operating four distinct brands-GOAT, Flight Club, Grailed and alias-GOAT Group has a global community of more than 60 million members across 170 countries. GOAT is the global platform for the greatest products from the past, present and future. Since its founding in 2015, GOAT has become one of the leading and most trusted sneaker platforms in the world, and has expanded to offer apparel and accessories from select emerging, contemporary and iconic brands. Through its unique positioning between the primary and resale markets, the company offers styles across various time periods on its digital platforms and in its retail locations, while delivering products to over 60 million members across 170 countries. Established in New York City over 15 years ago, Flight Club revolutionized sneaker retail as the original consignment store for rare shoes. Carrying the rarest exclusives and collectible sneakers, Flight Club has evolved from a one-stop sneaker destination, to a cultural hub for sneaker enthusiasts and novices alike. With three brick-and-mortar locations in New York City, Los Angeles and Miami, Flight Club remains the premier source for authentic, rare sneakers. Founded in 2013, Grailed is the leading community-driven marketplace for rare luxury, streetwear and vintage fashion. The marketplace was built for enthusiasts, by enthusiasts, and features products from brands including Supreme, Raf Simons, Gucci, Saint Laurent, Balenciaga, Prada and more. With a highly curated selection of resale pieces including inventory exclusive to the platform, Grailed makes fashion accessible. The company is backed by strategic investor Foot Locker, Inc. as well as some of the leading names in venture capital including Park West Asset Management, T. Rowe Price Associates, Inc., Franklin Templeton, Adage Capital Management, Ulysses Management, D1 Capital Partners, Accel, Andreessen Horowitz, Index Ventures, Matrix Partners, Upfront Ventures, Webb Investment Network and Y Combinator. GOAT Group will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, if applicable. By applying, you authorize GOAT Group to send you text messages regarding your job application, interview and/or onboarding process, and other job opportunities at GOAT Group. If you are a California resident, please review our California Privacy Rights Notice for Job Applicants. If you are an EU or UK resident, please review our EU / UK Candidate & Employee Privacy Notice.

Job Description About the Team At GOAT Group, the Asset Protection team is dedicated to offering our employees a safe workplace that operates at the highest level of integrity. The department is comprised of Asset Protection, Security, Inventory Control, and Workplace Services. This structure ensures that one global team oversees the physical security of our facilities, the maintenance of our facilities, the movement of our inventory, and the overall safety of our employees. As our global expansion continues, we are looking for passionate people to join the team and help take our department to new heights. In this role, you will: Foster healthy relationships with staff, vendors, and guests, while demonstrating a superior customer service attitude Maintain a professional and presentable appearance at all times that is in compliance with GOAT Group's uniform standards Assist in reviewing POST Orders for your assigned facility Ensure that all aspects of POST Orders are in place, monitored, and enforced Assist in enforcing the facility-level IIPP Program, Emergency Evacuation Procedures, and the Fire Prevention Program Assist with access control compliance, the visitor program, and access card audits Thoroughly examine and record logistics carrier information in accordance with CTPAT compliance standards where applicable Complete opening/closing checklists and communicate findings Support the local management team with any planned and/or special events Control entrance and departure of employees, visitors, and vehicles according to GOAT Group Policy Conduct thorough package inspections, including jackets/coats anytime employees are exiting the facility (warehouse/retail store) Monitor all surveillance cameras Document unlawful/suspicious activities Review CCTV footage to document after-hours building opening/closing procedures Assist in the process of evicting trespassers and violators and detain perpetrators while following legal protocols before relevant authorities arrive at the scene Be trusted to make smart decisions, consistent with applicable guidance and policies, requiring good judgment both proactively and reactively Any other duties as assigned by Asset Protection, Workplace Services, and/or Operations We are looking for: A motivated and team-oriented individual with one or more years of Distribution Center and/or Retail store experience. This includes the following: High School Diploma or equivalent Security Guard and/or Asset Protection experience preferred Audit and compliance experience preferred Ability to coach and train team members Ability to confidently handle personal and/or sensitive information Ability to work a flexible schedule to meet the evolving needs of the business to include nights, weekends and holidays Ability to complete expected responsibilities under minimal supervision Planned/unplanned overtime may be required CCTV, NVR, Google Suite, Excel, Powerpoint, and IOS experience is a plus for this position, but not required Ability to work in a typical warehouse or retail environment. This could include dust, fluctuating temperatures, and extended time frames of sitting, standing, and/or walking #SJGOATGROUP The hiring range for this position is below, plus benefits (401K, paid time off, dental, medical, vision, disability, life insurance options). To determine starting pay within the hiring range, we carefully consider a variety of factors, including primary work location, role/level, a candidate's skills, experience, market demands, and internal parity. You may reach out to a recruiter for additional information. Hiring Range:$20-$20 USD GOAT Group represents the leading platforms for authentic sneakers, apparel and accessories. Operating four distinct brands-GOAT, Flight Club, Grailed and alias-GOAT Group has a global community of more than 60 million members across 170 countries. GOAT is the global platform for the greatest products from the past, present and future. Since its founding in 2015, GOAT has become one of the leading and most trusted sneaker platforms in the world, and has expanded to offer apparel and accessories from select emerging, contemporary and iconic brands. Through its unique positioning between the primary and resale markets, the company offers styles across various time periods on its digital platforms and in its retail locations, while delivering products to over 60 million members across 170 countries. Established in New York City over 15 years ago, Flight Club revolutionized sneaker retail as the original consignment store for rare shoes. Carrying the rarest exclusives and collectible sneakers, Flight Club has evolved from a one-stop sneaker destination, to a cultural hub for sneaker enthusiasts and novices alike. With three brick-and-mortar locations in New York City, Los Angeles and Miami, Flight Club remains the premier source for authentic, rare sneakers. Founded in 2013, Grailed is the leading community-driven marketplace for rare luxury, streetwear and vintage fashion. The marketplace was built for enthusiasts, by enthusiasts, and features products from brands including Supreme, Raf Simons, Gucci, Saint Laurent, Balenciaga, Prada and more. With a highly curated selection of resale pieces including inventory exclusive to the platform, Grailed makes fashion accessible. The company is backed by strategic investor Foot Locker, Inc. as well as some of the leading names in venture capital including Park West Asset Management, T. Rowe Price Associates, Inc., Franklin Templeton, Adage Capital Management, Ulysses Management, D1 Capital Partners, Accel, Andreessen Horowitz, Index Ventures, Matrix Partners, Upfront Ventures, Webb Investment Network and Y Combinator. GOAT Group will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, if applicable. By applying, you authorize GOAT Group to send you text messages regarding your job application, interview and/or onboarding process, and other job opportunities at GOAT Group. If you are a California resident, please review our California Privacy Rights Notice for Job Applicants. If you are an EU or UK resident, please review our EU / UK Candidate & Employee Privacy Notice.

About the Team The Operations team manages our worldwide distribution network and is responsible for authenticating our sneakers, fulfilling orders and ensuring on-time delivery to buyers. Through our technological innovation and logistical efficiency, you will join a team that prides itself on being the most trusted marketplace in the industry while shipping and processing tens of millions of products for our global buyers and sellers. Role Overview The Fulfillment Associate is responsible for receiving, storing, and distributing material, tools, equipment, and products within the warehouse or distribution center. In this role, you will: Load and unload product to and from delivery vehicles and designated storage areas within the warehouse Read production schedule, customer orders, work orders, shipping orders, or requisitions to figure out items to be moved, gathered, or distributed within the warehouse or distribution center Sort and place materials or items on racks, shelves, or in bins according to predetermined sequence, such as: size, type, style, color, or product code Convey materials and items from receiving or production areas to storage or other designated areas in the warehouse Use equipment such as an RF Gun to find and pick products for order Utilize warehouse management systems (WMS) to process orders (outbound/inbound), restock facility, follow inventory guidelines, and other tasks as necessary to the successful operation of the distribution center Fill requisitions, work orders, or requests for materials, tools, or other stock items accurately and timely Assembles customer orders from stock and places orders on pallets or shelves, or conveys orders to packing station or shipping department Mark materials with identifying information Open bales, crates, and other containers Record amounts of materials or items received or distributed Weigh or counts items for distribution to ensure conformance to company standards Arrange stock parts in specified sequence for assembly by other workers Inspect products for defects prior to packing for shipping Unload trucks and places materials in proper location in the warehouse Enter and maintains inventory records in the computer Prepare parcels for mailing Clean warehouse area and performs routine housekeeping Other duties as required and assigned We are looking for: High school diploma or GED (General Education Diploma) equivalency Minimum 1 to 3 months of related experience Ability to work overtime as needed Ability to perform these operations using units of American currency and weight measurement, volume, and distance Ability to apply common sense understanding to carry out simple one- or two-step instructions Ability to complete duties with standardized situations with only occasional or no variables Ability to multitask General computer knowledge The following statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. Job Duties as documented in this job description are considered "Essential Functions" and have been created by the standards of the Equal Employment Opportunity Commission (EEOC). The standards of the Americans with Disabilities Act (1990) require that employees be able to perform "Essential Functions" of the job with or without reasonable accommodation. Reasonable accommodations may be made to enable individuals with disabilities to perform the "Essential Functions". The hiring range for this position is below, plus benefits (401K, paid time off, dental, medical, vision, disability, life insurance options). To determine starting pay within the hiring range, we carefully consider a variety of factors, including primary work location, role/level, a candidate's skills, experience, market demands, and internal parity. You may reach out to a recruiter for additional information. Hiring Range:$17-$17 USD GOAT Group represents the leading platforms for authentic sneakers, apparel and accessories. Operating four distinct brands-GOAT, Flight Club, Grailed and alias-GOAT Group has a global community of more than 60 million members across 170 countries. GOAT is the global platform for the greatest products from the past, present and future. Since its founding in 2015, GOAT has become one of the leading and most trusted sneaker platforms in the world, and has expanded to offer apparel and accessories from select emerging, contemporary and iconic brands. Through its unique positioning between the primary and resale markets, the company offers styles across various time periods on its digital platforms and in its retail locations, while delivering products to over 60 million members across 170 countries. Established in New York City over 15 years ago, Flight Club revolutionized sneaker retail as the original consignment store for rare shoes. Carrying the rarest exclusives and collectible sneakers, Flight Club has evolved from a one-stop sneaker destination, to a cultural hub for sneaker enthusiasts and novices alike. With three brick-and-mortar locations in New York City, Los Angeles and Miami, Flight Club remains the premier source for authentic, rare sneakers. Founded in 2013, Grailed is the leading community-driven marketplace for rare luxury, streetwear and vintage fashion. The marketplace was built for enthusiasts, by enthusiasts, and features products from brands including Supreme, Raf Simons, Gucci, Saint Laurent, Balenciaga, Prada and more. With a highly curated selection of resale pieces including inventory exclusive to the platform, Grailed makes fashion accessible. The company is backed by strategic investor Foot Locker, Inc. as well as some of the leading names in venture capital including Park West Asset Management, T. Rowe Price Associates, Inc., Franklin Templeton, Adage Capital Management, Ulysses Management, D1 Capital Partners, Accel, Andreessen Horowitz, Index Ventures, Matrix Partners, Upfront Ventures, Webb Investment Network and Y Combinator. GOAT Group will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, if applicable. By applying, you authorize GOAT Group to send you text messages regarding your job application, interview and/or onboarding process, and other job opportunities at GOAT Group. If you are a California resident, please review our California Privacy Rights Notice for Job Applicants. If you are an EU or UK resident, please review our EU / UK Candidate & Employee Privacy Notice.

About the Team At GOAT Group, the Asset Protection team is dedicated to offering our employees a safe workplace that operates at the highest level of integrity. The department is comprised of Asset Protection, Security, Inventory Control, and Workplace Services. This structure ensures that one global team oversees the physical security of our facilities, the maintenance of our facilities, the movement of our inventory, and the overall safety of our employees. As our global expansion continues, we are looking for passionate people to join the team and help take our department to new heights. In this role, you will: * Basic Cleaning * Tables and surface areas * Ceilings * Walls * Windows (interior and exterior), shades, and blinds * All Tables and countertops * Offices and conference rooms * Patios / Garden areas * Breakrooms * High & Low Dusting * Baseboards * Vacuuming * Carpeted areas * Removal of stains * Backpack Vacuum (as needed) We are looking for: * Ability to work in a team environment * Ability to work a flexible schedule driven by needs of the facility * Ability to communicate in a timely manner and respond appropriately * Basic time management and organizational skills * Bilingual preferred Schedule: Monday, Wednesday, and Friday from 7:30AM - 4:00PM The following statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. Job Duties as documented in this job description are considered "Essential Functions" and have been created by the standards of the Equal Employment Opportunity Commission (EEOC). The standards of the Americans with Disabilities Act (1990) require that employees be able to perform "Essential Functions" of the job with or without reasonable accommodation. Reasonable accommodations may be made to enable individuals with disabilities to perform the "Essential Functions". The hiring range for this position is below, plus benefits (401K, paid time off, dental, medical, vision, disability, life insurance options). To determine starting pay within the hiring range, we carefully consider a variety of factors, including primary work location, role/level, a candidate's skills, experience, market demands, and internal parity. You may reach out to a recruiter for additional information. Hiring Range: $18.58-$18.58 USD GOAT Group represents the leading platforms for authentic sneakers, apparel and accessories. Operating four distinct brands-GOAT, Flight Club, Grailed and alias-GOAT Group has a global community of more than 60 million members across 170 countries. GOAT is the global platform for the greatest products from the past, present and future. Since its founding in 2015, GOAT has become one of the leading and most trusted sneaker platforms in the world, and has expanded to offer apparel and accessories from select emerging, contemporary and iconic brands. Through its unique positioning between the primary and resale markets, the company offers styles across various time periods on its digital platforms and in its retail locations, while delivering products to over 60 million members across 170 countries. Established in New York City over 15 years ago, Flight Club revolutionized sneaker retail as the original consignment store for rare shoes. Carrying the rarest exclusives and collectible sneakers, Flight Club has evolved from a one-stop sneaker destination, to a cultural hub for sneaker enthusiasts and novices alike. With three brick-and-mortar locations in New York City, Los Angeles and Miami, Flight Club remains the premier source for authentic, rare sneakers. Founded in 2013, Grailed is the leading community-driven marketplace for rare luxury, streetwear and vintage fashion. The marketplace was built for enthusiasts, by enthusiasts, and features products from brands including Supreme, Raf Simons, Gucci, Saint Laurent, Balenciaga, Prada and more. With a highly curated selection of resale pieces including inventory exclusive to the platform, Grailed makes fashion accessible. The company is backed by strategic investor Foot Locker, Inc. as well as some of the leading names in venture capital including Park West Asset Management, T. Rowe Price Associates, Inc., Franklin Templeton, Adage Capital Management, Ulysses Management, D1 Capital Partners, Accel, Andreessen Horowitz, Index Ventures, Matrix Partners, Upfront Ventures, Webb Investment Network and Y Combinator. GOAT Group will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, if applicable. By applying, you authorize GOAT Group to send you text messages regarding your job application, interview and/or onboarding process, and other job opportunities at GOAT Group. If you are a California resident, please review our California Privacy Rights Notice for Job Applicants. If you are an EU or UK resident, please review our EU / UK Candidate & Employee Privacy Notice.

Hybrid Remote Full-Time (40 hours per week) Position in Oakland, CA (Exempt) Reports To: Chief Program Officer Who We Are Ruby's Place dba Restorative Pathways (RP) is an innovative nonprofit committed to ending domestic violence, human trafficking, and violent crime through hope, advocacy and connection. Our services include emergency shelter, transitional housing, rental subsidies, mental health services, substance recovery, and wrap-around services. All our services are trauma-sensitive and client-centered and are provided at no cost to our clients. All programs are low barrier. RP is led by survivors with a focus on reflection, innovation, and connection. We believe in fostering relationships, both in our direct service work and throughout our internal work culture. We aim to cultivate a workplace that appreciates and emphasizes the voices of those most impacted by violence. We recognize these voices are vital to interrupting the cycle of violence and transforming lives towards safety, unity, and trust. Who You Are You have a strong commitment to preventing interpersonal violence as well as an understanding of, and sensitivity to, serving diverse populations. You have excellent interpersonal skills and strong techniques for relationship building. You believe people should determine their own path towards healing, and have an orientation towards survivor-centered services. You are a steady, principled leader who thrives in complex, fast-paced environments where every decision has real impact. You understand residential services as living ecosystems that require structure, compassion, courage, and relentless attention to quality. You balance high expectations with genuine care for your team. You coach, you develop, and when needed, you roll up your sleeves without hesitation. You communicate clearly, hold people accountable with respect, and cultivate a culture where staff feel equipped, supported, and empowered. You are guided by integrity, equity, and trauma-informed principles. You know how to navigate compliance-heavy environments without losing sight of humanity. You handle crises with calm, clarity, and purpose. What qualifications are required for this position? You also have: A Bachelor's degree in a relevant field, with a strong foundation in human services, social work, psychology, or public administration. Advanced certifications or degrees are a plus. Minimum 5-7 years of leadership experience in residential, homeless services, or social services program management. Demonstrated experience with compliance-driven environments (county shelter standards, licensing, funder audits, etc.). Proven experience in program management, staff supervision, and working with diverse populations. Strong leadership, team-building, and organizational skills. Excellent communication and interpersonal skills, with the ability to interact effectively with staff, clients, and external partners. Ability to manage crises, make sound decisions, and ensure safety and security for clients and staff. Commitment to a trauma-informed, client-centered approach to care. Ability to think strategically, solve complex problems, and lead change initiatives. In possession of a valid CA driver's license, proof of insurance, and be approved by Restorative Pathways insurance as a driver in order to drive agency vehicles. If a staff member cannot be approved by Restorative Pathways insurance as a driver, employment might not be able to continue. Instances where staff cannot be approved to drive will be reviewed on a case by case basis to determine if employment can continue in their role without driving agency vehicles. Items considered include but are not limited to: the shift the staff member holds and the frequency/necessity of driving during that shift, the amount of time before the staff member may be approved to drive by the insurance carrier, the availability of other staff on site to drive agency vehicles as program needs require, etc. Able to complete all required background checks. Additional requirements may be deemed necessary, including fingerprinting (Live Scan), completion of all Community Care Licensing (CCL) documents, and ability to meet CCL licensing requirements. What You Will Do The anticipated start date for this position is Winter 2025. The Director of Adult Residential Services provides strategic leadership, operational oversight, and program excellence across all of our adult residential programs. This role is responsible for ensuring high-quality, trauma-informed, culturally responsive services that meet all contractual, regulatory, and agency standards. The DoARS builds strong, solutions-oriented teams; ensures programs are fully staffed and supported; maintains strict compliance with funding and licensing requirements; and drives continuous improvement through data, accountability, and collaborative leadership. The Director of Adult Residential Services will lead a dedicated team, maintain program compliance with all relevant standards, and work collaboratively across departments to ensure high-quality care and positive outcomes for clients. The DoARS will actively participate as a member of the RP Leadership team. The DoARS is also expected to maintain regular visibility across locations conducting site visits regularly each month, per program to strengthen relationships, enhance communication, and ensure service delivery aligns with the agency's mission and standards. Responsibilities include: Program Leadership & Oversight Provide high-level leadership for all adult residential programs, ensuring cohesive operations and alignment with agency values and strategic priorities. Oversee daily program functioning, crisis response systems, service coordination, and adherence to trauma-centered practices. Conduct minimum three-monthly site visits to each program to maintain connection, address barriers, review quality, and support teams. Ensure programs maintain a safe, structured, and welcoming environment for all participants. Participate in continuous growth and development that aligns with your role's responsibilities and the agency's strategic plan. Act as an Ambassador for Restorative Pathways in all interactions with staff, clients, partners, and the community. Possess a full understanding of all RP services and confidently communicate internally and externally high-level messaging. Compliance & Quality Assurance Ensure programs meet or exceed all regulatory, contractual, and funder requirements, including county shelter standards and applicable state/local guidelines. Oversee implementation of internal QA systems, audits, corrective actions, and ongoing improvements to documentation and practice. Partner with training/learning departments to ensure staff meet required competencies and certification standards. Staff Supervision & Development Directly supervise Facility Managers and other assigned leadership roles. Foster a culture of accountability, professional growth, collaboration, constant feedback and trauma-informed leadership. Lead staffing strategy across programs, including hiring, onboarding, coaching, succession planning, and performance evaluation. Support managers in developing strong scheduling systems, equitable workloads, and clear communication channels. Effectively manage crises, including de-escalating situations and implementing solutions, while providing clear direction and support to the team to maintain stability and ensure the safety and well-being of all individuals involved. Programming & Service Delivery Ensure programs deliver high-quality, person-centered services tailored to the needs of adults and families experiencing homelessness or interpersonal violence. Guide implementation of evidence-informed practices, empowerment-based services, and effective crisis intervention. Promote integration of resource navigation, community partnerships, life skills development, and wraparound supports. Ensure that any incidents or safety concerns are reported, addressed, and documented in accordance with the agency's policies and protocols. Collaboration & Communication Serve as a primary liaison between Adult Residential Programs and internal departments such as HR, Finance, Operations, Training, and Outreach. Partner closely with the Chief Program Officer to align department goals, address systemic issues, and advance long-term programmatic vision. Ensure consistent communication with program teams, funders, inspectors, and community partners. Build and maintain relationships with external agencies, community organizations, and local service providers to enhance services for residents. Advocate for the needs of adults in residential care and represent the organization in relevant community forums, coalitions, and public engagements. Work closely with the operations department to ensure residential facilities are well-maintained, safe, and meet all regulatory and organizational standards, addressing maintenance issues promptly to provide a secure and supportive environment for residents and staff. Data, Reporting & Budget Oversight Oversee program budgets, ensuring appropriate spending, documentation, and alignment with fiscal guidelines. Track and analyze key performance indicators, service outcomes, and staffing metrics. Ensure timely submission of funder reports, incident documentation, and required compliance records. Complete functional timesheets by assigned due dates in compliance with time allocations. Actively participate in reflective supervision sessions. Perform other duties as assigned. Working Conditions This position is eligible for hybrid in person & remote work. Time spent on-site versus remote working will be discussed and agreed upon with your supervisor. You are expected to be available on-site as necessary given business needs. You must be able to stand for long periods of time and perform physical activities, including lifting up to 25 pounds. You will be subject to frequent interruptions and must be able to multitask and handle stress. Local travel in the greater Bay Area may be required. Applying The pay scale for the Director of Adult Residential Services is $140-150k. The benefits that come with working at Restorative Pathways at full-time hours include medical, dental, and vision plans, a life insurance policy, significant vacation, sick time, sabbatical, and immediate vesting in our 403(b) with a generous match. This is a full-time, 40 hours per week, salaried position. This is a hybrid position (flex work), with some days required in our Oakland office. Applicants must be located in the greater Bay Area. Preference will be given to internal applicants. At RP, we are committed to workplace diversity and providing equal employment opportunities. Please also note that we are going to be especially excited about candidates who understand the unique nature of a mission-driven organization and have lived experience or direct experience working with survivors of domestic violence, human trafficking, or violent crime.

About Us We're a global marketplace for sneakers, apparel, and collectibles that connects millions of buyers and sellers around the world. Our platform blends technology, culture, and community to deliver a trusted and seamless experience across every interaction. As we continue to scale globally, our technology infrastructure and support systems play a critical role in ensuring reliability, performance, and service excellence. Position Summary The Senior Manager, IT Services (ITSM) is responsible for leading the global IT Service Management and Service Desk function, ensuring consistent, high-quality delivery of IT services across corporate offices, warehouses, and retail locations worldwide. This role oversees day-to-day IT operations, manages a distributed team of technicians across multiple regions, and drives continuous improvement of IT processes, tooling, and end-user experience through best-in-class ITSM practices. This role acts as both a strategic leader and operational owner, balancing hands-on service excellence with long-term scalability, automation, and governance. The ideal candidate has strong people leadership skills, deep experience with ITIL frameworks, and a proven ability to operate in a fast-paced, global technology environment. Key Responsibilities Service Delivery & Operations Oversee the global IT service desk, endpoint management, and onsite support operations. Ensure timely resolution of incidents, requests, and problems in alignment with SLAs and KPIs. Own escalation management for complex business-critical issues, providing leadership during incidents and ensuring clear communication to stakeholders. Monitor and report on service performance, identifying trends and improvement opportunities. Leadership & Team Management Manage and mentor a team of IT technicians across multiple locations and time zones. Foster a culture of accountability, collaboration, and customer-centric service delivery. Support workforce planning, hiring, onboarding, and vendor / MSP relationships to ensure appropriate coverage and scalability. Define and monitor team goals, performance metrics, and professional development plans. Process & Governance Lead the implementation, maturity, and continuous improvement of ITIL-aligned processes, including Incident, Problem, Change, Request, Asset, and Configuration Management. Maintain the IT service catalog and ensure consistent service documentation and knowledge management. Partner with Security, Infrastructure, and Applications teams to ensure operational readiness and compliance with company standards. Technology & Tools Administer, optimize, and evolve ITSM and service desk platforms such as Freshservice (or equivalent), ensuring effective incident, request, asset, and knowledge management. Drive adoption of automation, integrations, and analytics to improve service efficiency, reduce manual effort, and enhance user experience. Collaborate with IT leadership to evaluate, plan, and implement new tools or enhancements that support global operations. Stakeholder Management Serve as a liaison between IT and business units to ensure clear communication and alignment on priorities. Provide regular reporting and insights to IT leadership on service health and improvement initiatives. Support major initiatives such as location openings, expansions, and global process rollouts. Qualifications Bachelor's degree in Information Technology, Computer Science, or related field (or equivalent experience). 5+ years of experience in IT service management, including 2+ years leading a distributed support team. Strong understanding of ITIL frameworks; ITIL certification preferred. Experience with enterprise ITSM platforms (Freshworks, ServiceNow, Jira Service Management, or similar); Freshworks experience preferred. Excellent problem-solving, communication, and stakeholder management skills. Demonstrated ability to work effectively in a fast-paced, global organization with evolving needs. Passion for delivering exceptional user experience through operational excellence. Preferred Skills Experience in e-commerce, retail, or marketplace technology environments. Familiarity with SaaS tools, cloud environments (Google Workspace, Okta, etc.), and device management platforms (Jamf, etc). Strong analytical and project management capabilities. Why Join Us You'll be part of a global team that bridges culture and technology. Where innovation, collaboration, and passion for community drives everything we do. We're evolving constantly and your leadership will help shape how IT empowers the entire organization to succeed. The hiring range for this position is below, plus benefits (401K, paid time off, dental, medical, vision, disability, life insurance options). To determine starting pay within the hiring range, we carefully consider a variety of factors, including primary work location, role/level, a candidate's skills, experience, market demands, and internal parity. You may reach out to a recruiter for additional information. Hiring Range:$138,000-$172,500 USD GOAT Group represents the leading platforms for authentic sneakers, apparel and accessories. Operating four distinct brands-GOAT, Flight Club, Grailed and alias-GOAT Group has a global community of more than 60 million members across 170 countries. GOAT is the global platform for the greatest products from the past, present and future. Since its founding in 2015, GOAT has become one of the leading and most trusted sneaker platforms in the world, and has expanded to offer apparel and accessories from select emerging, contemporary and iconic brands. Through its unique positioning between the primary and resale markets, the company offers styles across various time periods on its digital platforms and in its retail locations, while delivering products to over 60 million members across 170 countries. Established in New York City over 15 years ago, Flight Club revolutionized sneaker retail as the original consignment store for rare shoes. Carrying the rarest exclusives and collectible sneakers, Flight Club has evolved from a one-stop sneaker destination, to a cultural hub for sneaker enthusiasts and novices alike. With three brick-and-mortar locations in New York City, Los Angeles and Miami, Flight Club remains the premier source for authentic, rare sneakers. Founded in 2013, Grailed is the leading community-driven marketplace for rare luxury, streetwear and vintage fashion. The marketplace was built for enthusiasts, by enthusiasts, and features products from brands including Supreme, Raf Simons, Gucci, Saint Laurent, Balenciaga, Prada and more. With a highly curated selection of resale pieces including inventory exclusive to the platform, Grailed makes fashion accessible. The company is backed by strategic investor Foot Locker, Inc. as well as some of the leading names in venture capital including Park West Asset Management, T. Rowe Price Associates, Inc., Franklin Templeton, Adage Capital Management, Ulysses Management, D1 Capital Partners, Accel, Andreessen Horowitz, Index Ventures, Matrix Partners, Upfront Ventures, Webb Investment Network and Y Combinator. GOAT Group will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, if applicable. By applying, you authorize GOAT Group to send you text messages regarding your job application, interview and/or onboarding process, and other job opportunities at GOAT Group. If you are a California resident, please review our California Privacy Rights Notice for Job Applicants. If you are an EU or UK resident, please review our EU / UK Candidate & Employee Privacy Notice.

Job Description About the Team At GOAT Group, our Authentication Operations team is essential in educating, training and supporting the Authenticators in physical and digital operations. With the partnership of the operations and retail leaders they focus on ensuring we are creating the best-in-class authenticators by providing them the tools and training they need to verify every product is accurate and authentic. In this role, you will: Build and maintain Authentication expertise/mastery related to Chrome Hearts across multiple categories and product types Apparel Jewelry Eyewear Leather Goods Accessories Build and maintain Authentication expertise/mastery related to other Luxury Brands as assigned Own physical authentication operations related to your specific category/designer [Chrome Hearts] at your local site Review and authenticate Chrome Hearts products efficiently and accurately ( physically and digitally ) Fully adhere to the product verification process of the core product, including spotting manufacturer defects, factory product reset, assessing wear, inspecting product SKU, and size. This includes accurately issuing products in the system Able to adjust and learn quickly to authenticate new or recently released products Communicate and collaborate with Authentication and Operations leadership Act as the primary point of contact for Chrome Hearts-related matters for your facility Collaborate with stakeholders on other teams to train, hone, and develop new authentication techniques related to your specific category/designer [Chrome Hearts] Develop and assist in sharing new authentication information/trends related to Chrome Hearts with your colleagues Attend training or mentorship sessions with colleagues to increase brand and authentication knowledge Host training or conduct mentorship sessions to contribute to team learning Collaborate with Launch team leadership on the expansion of Chrome Hearts product offerings. Support new category/designer [Chrome Hearts] launch through content creation and workforce training, including but not limited to timelines, stakeholder coordination, workforce management, and prioritization Advise on prioritization for new products to be launched and implementation schedules as needed Collaborate with Content team leadership to codify authentication materials and produce training content Prepare for new product releases Contribute to authentication resources and training materials related to Chrome Hearts Other duties as assigned. We are looking for: Honest and Authentic On-site role in Los Angeles, CA or Fontana, CA. Up to 50% travel required 2+ years of relevant experience in authentication A high level of experience with and interest in Chrome Hearts Excellent critical thinking and decision-making Organizational and time management skills Attention to detail Strong written and verbal communication skills Independently motivated Knowledge of the current authentication and operations landscape and the ability to adapt to changes Experience creating training materials is a plus The hiring range for this position is below, plus benefits (401K, paid time off, dental, medical, vision, disability, life insurance options). To determine starting pay within the hiring range, we carefully consider a variety of factors, including primary work location, role/level, a candidate's skills, experience, market demands, and internal parity. You may reach out to a recruiter for additional information. Hiring Range:$25-$30 USD GOAT Group represents the leading platforms for authentic sneakers, apparel and accessories. Operating four distinct brands-GOAT, Flight Club, Grailed and alias-GOAT Group has a global community of more than 60 million members across 170 countries. GOAT is the global platform for the greatest products from the past, present and future. Since its founding in 2015, GOAT has become one of the leading and most trusted sneaker platforms in the world, and has expanded to offer apparel and accessories from select emerging, contemporary and iconic brands. Through its unique positioning between the primary and resale markets, the company offers styles across various time periods on its digital platforms and in its retail locations, while delivering products to over 60 million members across 170 countries. Established in New York City over 15 years ago, Flight Club revolutionized sneaker retail as the original consignment store for rare shoes. Carrying the rarest exclusives and collectible sneakers, Flight Club has evolved from a one-stop sneaker destination, to a cultural hub for sneaker enthusiasts and novices alike. With three brick-and-mortar locations in New York City, Los Angeles and Miami, Flight Club remains the premier source for authentic, rare sneakers. Founded in 2013, Grailed is the leading community-driven marketplace for rare luxury, streetwear and vintage fashion. The marketplace was built for enthusiasts, by enthusiasts, and features products from brands including Supreme, Raf Simons, Gucci, Saint Laurent, Balenciaga, Prada and more. With a highly curated selection of resale pieces including inventory exclusive to the platform, Grailed makes fashion accessible. The company is backed by strategic investor Foot Locker, Inc. as well as some of the leading names in venture capital including Park West Asset Management, T. Rowe Price Associates, Inc., Franklin Templeton, Adage Capital Management, Ulysses Management, D1 Capital Partners, Accel, Andreessen Horowitz, Index Ventures, Matrix Partners, Upfront Ventures, Webb Investment Network and Y Combinator. GOAT Group will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, if applicable. By applying, you authorize GOAT Group to send you text messages regarding your job application, interview and/or onboarding process, and other job opportunities at GOAT Group. If you are a California resident, please review our California Privacy Rights Notice for Job Applicants. If you are an EU or UK resident, please review our EU / UK Candidate & Employee Privacy Notice.

About the Team The Operations team manages our worldwide distribution network and is responsible for authenticating our sneakers, fulfilling orders and ensuring on-time delivery to buyers. Through our technological innovation and logistical efficiency, you will join a team that prides itself on being the most trusted marketplace in the industry while shipping and processing tens of millions of products for our global buyers and sellers. In this role, you will: Ensure compliance to all safety standards for self and staff members at all times Meet operational targets and goals Escalate issues to management within an appropriate time frame Maintain a clean and orderly work area Provide training to current and new employees of appropriate procedures by the expected standards. Oversee an identified process and staff to make sure work meets quality standards and is performed according to established procedures. Troubleshoot any problem orders Identify and resolve issues before they become a larger problem Work with the Operations Manager to provide constant feedback on overall process successes and opportunities We are looking for: 2+ years of warehouse leadership experience preferred Highly organized with demonstrated attention to detail Willing and able to operate carts, dollies and other moving equipment to move quantities of merchandise A quick learner, a self-starter, able to work independently, and willingness (and ability) to handle the pressures of an increasing level of responsibility Must be able to stand for long periods of time (up to 8 hours) The following statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. Job Duties as documented in this job description are considered “Essential Functions” and have been created by the standards of the Equal Employment Opportunity Commission (EEOC). The standards of the Americans with Disabilities Act (1990) require that employees be able to perform “Essential Functions” of the job with or without reasonable accommodation. Reasonable accommodations may be made to enable individuals with disabilities to perform the “Essential Functions”. The hiring range for this position is below, plus benefits (401K, paid time off, dental, medical, vision, disability, life insurance options). To determine starting pay within the hiring range, we carefully consider a variety of factors, including primary work location, role/level, a candidate's skills, experience, market demands, and internal parity. You may reach out to a recruiter for additional information. Hiring Range:$23.50-$23.50 USD GOAT Group represents the leading platforms for authentic sneakers, apparel and accessories. Operating four distinct brands-GOAT, Flight Club, Grailed and alias-GOAT Group has a global community of more than 60 million members across 170 countries. GOAT is the global platform for the greatest products from the past, present and future. Since its founding in 2015, GOAT has become one of the leading and most trusted sneaker platforms in the world, and has expanded to offer apparel and accessories from select emerging, contemporary and iconic brands. Through its unique positioning between the primary and resale markets, the company offers styles across various time periods on its digital platforms and in its retail locations, while delivering products to over 60 million members across 170 countries. Established in New York City over 15 years ago, Flight Club revolutionized sneaker retail as the original consignment store for rare shoes. Carrying the rarest exclusives and collectible sneakers, Flight Club has evolved from a one-stop sneaker destination, to a cultural hub for sneaker enthusiasts and novices alike. With three brick-and-mortar locations in New York City, Los Angeles and Miami, Flight Club remains the premier source for authentic, rare sneakers. Founded in 2013, Grailed is the leading community-driven marketplace for rare luxury, streetwear and vintage fashion. The marketplace was built for enthusiasts, by enthusiasts, and features products from brands including Supreme, Raf Simons, Gucci, Saint Laurent, Balenciaga, Prada and more. With a highly curated selection of resale pieces including inventory exclusive to the platform, Grailed makes fashion accessible. The company is backed by strategic investor Foot Locker, Inc. as well as some of the leading names in venture capital including Park West Asset Management, T. Rowe Price Associates, Inc., Franklin Templeton, Adage Capital Management, Ulysses Management, D1 Capital Partners, Accel, Andreessen Horowitz, Index Ventures, Matrix Partners, Upfront Ventures, Webb Investment Network and Y Combinator. GOAT Group will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, if applicable. By applying, you authorize GOAT Group to send you text messages regarding your job application, interview and/or onboarding process, and other job opportunities at GOAT Group. If you are a California resident, please review our California Privacy Rights Notice for Job Applicants. If you are an EU or UK resident, please review our EU / UK Candidate & Employee Privacy Notice.

About the Team The Operations team manages our worldwide distribution network and is responsible for authenticating our sneakers, fulfilling orders and ensuring on-time delivery to buyers. Through our technological innovation and logistical efficiency, you will join a team that prides itself on being the most trusted marketplace in the industry while shipping and processing tens of millions of products for our global buyers and sellers. Role Overview The Fulfillment Associate is responsible for receiving, storing, and distributing material, tools, equipment, and products within the warehouse or distribution center. In this role, you will: Load and unload product to and from delivery vehicles and designated storage areas within the warehouse Read production schedule, customer orders, work orders, shipping orders, or requisitions to figure out items to be moved, gathered, or distributed within the warehouse or distribution center Sort and place materials or items on racks, shelves, or in bins according to predetermined sequence, such as: size, type, style, color, or product code Convey materials and items from receiving or production areas to storage or other designated areas in the warehouse Use equipment such as an RF Gun to find and pick products for order Utilize warehouse management systems (WMS) to process orders (outbound/inbound), restock facility, follow inventory guidelines, and other tasks as necessary to the successful operation of the distribution center Fill requisitions, work orders, or requests for materials, tools, or other stock items accurately and timely Assembles customer orders from stock and places orders on pallets or shelves, or conveys orders to packing station or shipping department Mark materials with identifying information Open bales, crates, and other containers Record amounts of materials or items received or distributed Weigh or counts items for distribution to ensure conformance to company standards Arrange stock parts in specified sequence for assembly by other workers Inspect products for defects prior to packing for shipping Unload trucks and places materials in proper location in the warehouse Enter and maintains inventory records in the computer Prepare parcels for mailing Clean warehouse area and performs routine housekeeping Other duties as required and assigned We are looking for: High school diploma or GED (General Education Diploma) equivalency Minimum 1 to 3 months of related experience Ability to work overtime as needed Ability to perform these operations using units of American currency and weight measurement, volume, and distance Ability to apply common sense understanding to carry out simple one- or two-step instructions Ability to complete duties with standardized situations with only occasional or no variables Ability to multitask General computer knowledge The following statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. Job Duties as documented in this job description are considered “Essential Functions” and have been created by the standards of the Equal Employment Opportunity Commission (EEOC). The standards of the Americans with Disabilities Act (1990) require that employees be able to perform “Essential Functions” of the job with or without reasonable accommodation. Reasonable accommodations may be made to enable individuals with disabilities to perform the “Essential Functions”. The hiring range for this position is below, plus benefits (401K, paid time off, dental, medical, vision, disability, life insurance options). To determine starting pay within the hiring range, we carefully consider a variety of factors, including primary work location, role/level, a candidate's skills, experience, market demands, and internal parity. You may reach out to a recruiter for additional information. Hiring Range:$17-$17 USD GOAT Group represents the leading platforms for authentic sneakers, apparel and accessories. Operating four distinct brands-GOAT, Flight Club, Grailed and alias-GOAT Group has a global community of more than 60 million members across 170 countries. GOAT is the global platform for the greatest products from the past, present and future. Since its founding in 2015, GOAT has become one of the leading and most trusted sneaker platforms in the world, and has expanded to offer apparel and accessories from select emerging, contemporary and iconic brands. Through its unique positioning between the primary and resale markets, the company offers styles across various time periods on its digital platforms and in its retail locations, while delivering products to over 60 million members across 170 countries. Established in New York City over 15 years ago, Flight Club revolutionized sneaker retail as the original consignment store for rare shoes. Carrying the rarest exclusives and collectible sneakers, Flight Club has evolved from a one-stop sneaker destination, to a cultural hub for sneaker enthusiasts and novices alike. With three brick-and-mortar locations in New York City, Los Angeles and Miami, Flight Club remains the premier source for authentic, rare sneakers. Founded in 2013, Grailed is the leading community-driven marketplace for rare luxury, streetwear and vintage fashion. The marketplace was built for enthusiasts, by enthusiasts, and features products from brands including Supreme, Raf Simons, Gucci, Saint Laurent, Balenciaga, Prada and more. With a highly curated selection of resale pieces including inventory exclusive to the platform, Grailed makes fashion accessible. The company is backed by strategic investor Foot Locker, Inc. as well as some of the leading names in venture capital including Park West Asset Management, T. Rowe Price Associates, Inc., Franklin Templeton, Adage Capital Management, Ulysses Management, D1 Capital Partners, Accel, Andreessen Horowitz, Index Ventures, Matrix Partners, Upfront Ventures, Webb Investment Network and Y Combinator. GOAT Group will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, if applicable. By applying, you authorize GOAT Group to send you text messages regarding your job application, interview and/or onboarding process, and other job opportunities at GOAT Group. If you are a California resident, please review our California Privacy Rights Notice for Job Applicants. If you are an EU or UK resident, please review our EU / UK Candidate & Employee Privacy Notice.