Front Desk Receptionist jobs at Gold's Gym - 39 jobs

The Front Desk Team Member will warmly greet and direct members, guests, and staff as they enter the gym and provide control of the front door location. This position will aid with member requests, inquiries about gym operations and policies, as well as perform various administrative duties as directed by the Gym General Manager. As the initial point of contact to our club, the Front Desk is responsible for creating a welcoming atmosphere and a memorable guest experience. Enthusiastically greet each member and guest promptly to create a friendly and positive entrance and departure to and from the gym. Provide security and control to the front door and retail area of the facility. Personally check each member into the gym using the proper check-in procedures. Monitor check-ins to identify delinquent accounts and notify Gym Management. Register all guests into the gym using proper registration procedures. Ensure that guests and appointments are directed to the appropriate personal trainer in a prompt, professional manner. Utilize the gym phone system to professionally answer guest calls, take appropriate messages to include name and description of question, and follow up with management for all telephone inquiries Respond immediately to member requests, inquiries, and concerns. Maintain neat appearance and wear proper uniform attire with nametag while on duty. Distribute keys, towels and other materials as needed. Process retail and concession sales. Help maintain a fully stocked cooler and retail inventory. Attend all staff meetings as directed. Clean and maintain the front desk area according to company standards. Log all maintenance concerns that are reported. Follow and report any safety concerns. Notify management of any gym or member incidents that require incident reports. Work when scheduled and adhere to company attendance policies. Perform other reasonable work assignments as directed by the Gym General Manager and/or Member Experience Manager to include but not limited to light cleaning and picking up of weights during gym walk throughs. Assist in membership sales (kiosk or computer) and signing up members. Assign all new members with barcodes, taking member photos, and scheduling complimentary personal training sessions. Handle member account changes (form of payment, freeze forms, cancellation forms, manual agreements). Assist with receiving orders and checking in retail and concession products. Assist members with registering and checking in for classes via app. Other duties as assigned.

Position: Part Time Front Desk Pay: $9.50/hr Reports to: General Manager (GM)/ Assistant Manager (AM) / Shift Lead Department: Operations Purpose: Help promote our Judgement Free Zone, by representing our core values and adhering to our business drivers during each scheduled shift. Duties and Responsibilities: * Perform to your best abilities during your assigned work shift. * Monitor and maintain club cleanliness and atmosphere. * Ensure that all proper training has been completed in order to operate safely and efficiently. * Conduct regular audits to ensure the store is presentable and holding up to Excel Standard. * Perform club inspections, complete assigned cleaning or associated tasks along with re-inspecting said tasks. * Process and Review Daily Club Activity Paperwork and file in appropriate folders. * Audit and Balance Cash Drawers on a daily basis. * Update and Review Daily Club Reports and complete any corresponding Data Entry Documents * Maintain and clean the Front entrance to provide customers with a clean, presentable, and welcoming environment * Adhere to company's policies and guidelines and address any minor infractions. * Provide a safe and secure environment for all members * Communicate with members and a create a high level of customer service. * Stocking all retail and promotional items for following shift. * Perform daily club inspections, complete assigned cleaning sections. * Understand and adhere to company standards, audit daily paperwork, and help resolve any day-to-day customer issues. * Audit club inventory and communicate with GM, AM and Shift Lead on recommendations of inventory orders. * Staying up to date on all required certifications and training courses. * Communicating with, promoting, touring, and assisting prospects and potential members * Assisting General Manager and Assistant Manager with club promotions, training, and implementation of any operational strategies * Ensuring Facility complies with all state and federal laws and insurance requirements * Operating and Assisting applicable members with use of Tanning, hydro, and Total Body Enhancement Equipment and making sure all applicable paperwork and procedures are adhered to. Qualifications: * HS diploma or equivalent required. * Familiar with Excel mission, values, vision, and culture, as well as the Planet Fitness brand and operational requirements * Great communication skills with internal and external customers. * Must be team oriented, motivated and well organized. Work Environment: This job operates in a fitness club environment and routinely uses standard office equipment such as computers, photocopiers, fax machines and phones. The noise level in the club environment may be loud on a regular basis. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. The employee is occasionally required to sit, climb, balance, stoop, kneel, crouch or crawl. The employee must frequently lift and move up to 25 pounds and occasionally lift and move objects up to 75 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Position Type/Expected Hours of Work: This is a full-time OR part-time, non-exempt position. A non-exempt employee is one who is entitled to the minimum wage and/or overtime pay protections of the FLSA. Days and hours of work can be expected to be between 1-40 hours a week. Club hours vary per location. This position may work outside of normal business hours to include evenings and weekends as needed. These hours are subject to change at any time dependent on business needs. EEO Statement: Excel Fitness is an Equal Opportunity Employer. We are committed to the policy of equal employment opportunity in recruitment, hiring, career advancement, and all other employment practices Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Compensation: $9.50 per hour We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. JOIN THE CLUB. Enhancing people's lives with an affordable, high-quality fitness experience requires a team of inspiring, motivated and fun-loving go-getters. As one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, Planet Fitness is just getting warmed up. We're continuously seeking top talent to join us in cultivating the Judgement Free Zone and shaping the future of our brand. With more than 2,000 locations in all 50 states, the District of Columbia, Puerto Rico, Canada, the Dominican Republic, Panama, Mexico and Australia, there's plenty of opportunity on our Planet and we are always looking for talented individuals to join our team! Our member mission says it best: our product is a tool, a means to an end; not a brand name or a mold maker, but a tool that can be used by anyone. To use our product, members need to feel inspired and motivated. That's where you come in. If you're looking for a place where you can make a difference in a customer's life, you've found it. Come to add your mojo to the Judgement Free Zone, but stay for the feeling that you're making a difference on our Planet. TO FIND YOUR PERFECT FIT, SEARCH FOR A CLUB OPPORTUNITY NEAR YOU. Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.

Job DescriptionBenefits: 401(k) Dental insurance Health insurance Vision insurance Requirements > Must be 18 y/o and over >Open availability > Be able to maintain a positive uplifting attitude >reliable transportation >ability to lift 50lbs Duties >Put customer satisfaction at the very top of the priority list >Build trusted relationships with long-term members who keep coming back. > Responding to difficult situations >Helping facilitate a clean and sanitized gym environment >Motivating others While employed with us you will learn an array of skill sets including but not limited to >Data entry >Sales >Problem solving > Time management > Learning to work both independently and with a team

Looking to pick up extra hours? Join our team! As a Member Service Representative Sub, you will have flexibility in your schedule, as you provide the team added support when needed! We are Excel Fitness, a Planet Fitness franchise group based out of Austin, TX with 80+ clubs and growing! Since 2016, we have grown from 16 locations in TX to over 80 locations in 6 states in great markets like Austin, Dallas, Raleigh, Tulsa, and NW Arkansas. We are opening new clubs each year and with that kind of growth, you can build a great career here! In fact, most of our senior managers started at the front desk and worked their way up to now earning base salaries that begin at $42k as a GM, $60k as a Regional manager (responsible for 5-10 locations), and all the way up to over a $100k as a Regional Director overseeing 10+ locations! But it all starts at the front desk - where all of our Team Players (what we call our employees) are responsible for creating a positive member experience through superior level of customer service and cleanliness. What are you waiting for? APPLY TODAY! Essential Duties and Responsibilities * Provide an exceptional customer service experience by filling in for available shifts when needed. * Responsibilities include: * Be on call to assist with shift coverage, as needed * Check members into the system. * Take prospective members on tours then assist them with the new account sign-up process * Facilitate needed updates to member's accounts. * Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed. * Detailed cleaning in all areas of the facility. Qualifications/Requirements * Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member's expectations. * People with positive mental attitudes excel here! * Customer service background preferred. * Punctuality and reliability is a must. * Demonstrate diplomacy in all interactions while using appropriate behavior and language. * High School diploma/GED equivalent required. * Must be 18 years of age or older. Physical Demands * Continual standing and walking during shift. * Continual talking in person or on the phone during shift. * Must be able to occasionally lift up to 50 lbs. * Will occasionally encounter commercial cleaning products during shift. * Our team players and members are our top priority! That's why we are following super-strict safety and cleaning protocols. * Mask up! All of our team players are required to wear masks at all times while in-club and members are required to follow all state & local mask mandates. * Squeaky Clean! We've always been known for our clean clubs, but we have kicked that up to ensure our equipment and facilities are effectively sanitized against COVID-19. * Social Fitnessing! We offer a touch-less check in for our members and promote keeping a safe distance between all. * Need a day off? Full time employees have paid leave to take a break! Benefits & Perks * Make payday any day by taking advantage of our financial wellness benefit, MyFlexPay * Every Team Player receives a FREE Planet Fitness Black Card Membership * Our Employee Assistance Program (EAP) gives you free and confidential access to counseling resources * PLUS - Paid Time Off (PTO), Paid Parental Leave, and Health Insurance Benefits are offered to all eligible Team Players Compensation: $11.00 per hour We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. JOIN THE CLUB. Enhancing people's lives with an affordable, high-quality fitness experience requires a team of inspiring, motivated and fun-loving go-getters. As one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, Planet Fitness is just getting warmed up. We're continuously seeking top talent to join us in cultivating the Judgement Free Zone and shaping the future of our brand. With more than 2,000 locations in all 50 states, the District of Columbia, Puerto Rico, Canada, the Dominican Republic, Panama, Mexico and Australia, there's plenty of opportunity on our Planet and we are always looking for talented individuals to join our team! Our member mission says it best: our product is a tool, a means to an end; not a brand name or a mold maker, but a tool that can be used by anyone. To use our product, members need to feel inspired and motivated. That's where you come in. If you're looking for a place where you can make a difference in a customer's life, you've found it. Come to add your mojo to the Judgement Free Zone, but stay for the feeling that you're making a difference on our Planet. TO FIND YOUR PERFECT FIT, SEARCH FOR A CLUB OPPORTUNITY NEAR YOU. Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.

Grow with us! We're Excel Fitness, a Planet Fitness franchise group based out of Austin, TX with 90+ clubs and growing! Since 2016, we have grown from 16 locations in TX to over 90 locations in 6 states in great markets like Austin, Dallas, Raleigh, Tulsa, and NW Arkansas. We are opening new clubs each year and with that kind of growth, you can build a great career here! In fact most of our senior managers started at the front desk and worked their way up to now earning base salaries that begin at $42k as a GM, $60k as a Regional manager(responsible for 5-10 locations), and all the way up to over a $100k as a Regional Director overseeing 10+ locations! But it all starts at the front desk - where all of our Team Players (what we call our employees) are responsible for creating a positive member experience through superior level of customer service and cleanliness. Essential Duties and Responsibilities * Provide an exceptional customer service experience. * Responsibilities include: * Check members into the system. * Take prospective members on tours then assist them with the new account sign-up process * Facilitate needed updates to member's accounts. * Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed. * Detailed cleaning in all areas of the facility. Qualifications/Requirements * Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member's expectations. * People with positive mental attitudes excel here! * Customer service background preferred. * Punctuality and reliability is a must. * Demonstrate diplomacy in all interactions while using appropriate behavior and language. * High School diploma/GED equivalent required. * Must be 18 years of age or older. Physical Demands * Continual standing and walking during shift. * Continual talking in person or on the phone during shift. * Must be able to occasionally lift up to 50 lbs. * Will occasionally encounter commercial cleaning products during shift. * Our team players and members are our top priority! That's why we are following super-strict safety and cleaning protocols. * Mask up! All of our team players are required to wear masks at all times while in-club and members are required to follow all state & local mask mandates. * Squeaky Clean! We've always been known for our clean clubs, but we have kicked that up to ensure our equipment and facilities are effectively sanitized against COVID-19. * Social Fitnessing! We offer a touch-less check in for our members and promote keeping a safe distance between all. * Need a day off? Full time employees have paid leave to take a break! Benefits & Perks * Make payday any day by taking advantage of our financial wellness benefit, MyFlexPay * Every Team Player receives a FREE Planet Fitness Black Card Membership * Our Employee Assistance Program (EAP) gives you free and confidential access to counseling resources * PLUS - Paid Time Off (PTO), Paid Parental Leave, and Health Insurance Benefits are offered to all eligible Team Players What are you waiting for? APPLY TODAY! Compensation: $11.00 per hour We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. JOIN THE CLUB. Enhancing people's lives with an affordable, high-quality fitness experience requires a team of inspiring, motivated and fun-loving go-getters. As one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, Planet Fitness is just getting warmed up. We're continuously seeking top talent to join us in cultivating the Judgement Free Zone and shaping the future of our brand. With more than 2,000 locations in all 50 states, the District of Columbia, Puerto Rico, Canada, the Dominican Republic, Panama, Mexico and Australia, there's plenty of opportunity on our Planet and we are always looking for talented individuals to join our team! Our member mission says it best: our product is a tool, a means to an end; not a brand name or a mold maker, but a tool that can be used by anyone. To use our product, members need to feel inspired and motivated. That's where you come in. If you're looking for a place where you can make a difference in a customer's life, you've found it. Come to add your mojo to the Judgement Free Zone, but stay for the feeling that you're making a difference on our Planet. TO FIND YOUR PERFECT FIT, SEARCH FOR A CLUB OPPORTUNITY NEAR YOU. Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.

All Gym Staff will be responsible for creating a positive member experience by providing a superior level of customer service and cleanliness to Planet Fitness members, prospective members and guests. Essential Duties and Responsibilities * Greet members, prospective members and guests, providing exceptional customer service. * Responsibilities could include: * Answer phones in a friendly manner and assist callers with a variety of questions. * Check members into the system. * New member sign-up. * Take prospective members on tours. * Facilitate needed updates to member's accounts. * Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed. * Detailed cleaning in all areas of the facility. Qualifications/Requirements * Customer service background preferred. * Basic computer proficiency. * Upbeat and positive attitude! * Punctuality and reliability is a must. * Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member's expectations. * Strong listener with the ability to empathize and problem solve. * Demonstrate diplomacy in all interactions while using appropriate behavior and language. * High School diploma/GED equivalent required. * Must be 18 years of age or older. Physical Demands * Continual standing and walking during shift. * Continual talking in person or on the phone during shift. * Must be able to occasionally lift up to 50 lbs. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. JOIN THE CLUB. Enhancing people's lives with an affordable, high-quality fitness experience requires a team of inspiring, motivated and fun-loving go-getters. As one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, Planet Fitness is just getting warmed up. We're continuously seeking top talent to join us in cultivating the Judgement Free Zone and shaping the future of our brand. With more than 2,000 locations in all 50 states, the District of Columbia, Puerto Rico, Canada, the Dominican Republic, Panama, Mexico and Australia, there's plenty of opportunity on our Planet and we are always looking for talented individuals to join our team! Our member mission says it best: our product is a tool, a means to an end; not a brand name or a mold maker, but a tool that can be used by anyone. To use our product, members need to feel inspired and motivated. That's where you come in. If you're looking for a place where you can make a difference in a customer's life, you've found it. Come to add your mojo to the Judgement Free Zone, but stay for the feeling that you're making a difference on our Planet. TO FIND YOUR PERFECT FIT, SEARCH FOR A CLUB OPPORTUNITY NEAR YOU. Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.

All Gym Staff will be responsible for creating a positive member experience by providing a superior level of customer service and cleanliness to Planet Fitness members, prospective members and guests. Essential Duties and Responsibilities * Greet members, prospective members and guests, providing exceptional customer service. * Responsibilities could include: * Answer phones in a friendly manner and assist callers with a variety of questions. * Check members into the system. * New member sign-up. * Take prospective members on tours. * Facilitate needed updates to member's accounts. * Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed. * Detailed cleaning in all areas of the facility. Qualifications/Requirements * Customer service background preferred. * Basic computer proficiency. * Upbeat and positive attitude! * Punctuality and reliability is a must. * Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member's expectations. * Strong listener with the ability to empathize and problem solve. * Demonstrate diplomacy in all interactions while using appropriate behavior and language. * High School diploma/GED equivalent required. * Must be 18 years of age or older. Physical Demands * Continual standing and walking during shift. * Continual talking in person or on the phone during shift. * Must be able to occasionally lift up to 50 lbs. Compensation: $9.50 per hour We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. JOIN THE CLUB. Enhancing people's lives with an affordable, high-quality fitness experience requires a team of inspiring, motivated and fun-loving go-getters. As one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, Planet Fitness is just getting warmed up. We're continuously seeking top talent to join us in cultivating the Judgement Free Zone and shaping the future of our brand. With more than 2,000 locations in all 50 states, the District of Columbia, Puerto Rico, Canada, the Dominican Republic, Panama, Mexico and Australia, there's plenty of opportunity on our Planet and we are always looking for talented individuals to join our team! Our member mission says it best: our product is a tool, a means to an end; not a brand name or a mold maker, but a tool that can be used by anyone. To use our product, members need to feel inspired and motivated. That's where you come in. If you're looking for a place where you can make a difference in a customer's life, you've found it. Come to add your mojo to the Judgement Free Zone, but stay for the feeling that you're making a difference on our Planet. TO FIND YOUR PERFECT FIT, SEARCH FOR A CLUB OPPORTUNITY NEAR YOU. Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.

Looking to pick up extra hours? Join our team! As a Member Service Representative Sub, you will have flexibility in your schedule, as you provide the team added support when needed! We are Excel Fitness, a Planet Fitness franchise group based out of Austin, TX with 80+ clubs and growing! Since 2016, we have grown from 16 locations in TX to over 80 locations in 6 states in great markets like Austin, Dallas, Raleigh, Tulsa, and NW Arkansas. We are opening new clubs each year and with that kind of growth, you can build a great career here! In fact, most of our senior managers started at the front desk and worked their way up to now earning base salaries that begin at $42k as a GM, $60k as a Regional manager (responsible for 5-10 locations), and all the way up to over a $100k as a Regional Director overseeing 10+ locations! But it all starts at the front desk - where all of our Team Players (what we call our employees) are responsible for creating a positive member experience through superior level of customer service and cleanliness. What are you waiting for? APPLY TODAY! Essential Duties and Responsibilities * Provide an exceptional customer service experience by filling in for available shifts when needed. * Responsibilities include: * Be on call to assist with shift coverage, as needed * Check members into the system. * Take prospective members on tours then assist them with the new account sign-up process * Facilitate needed updates to member's accounts. * Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed. * Detailed cleaning in all areas of the facility. Qualifications/Requirements * Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member's expectations. * People with positive mental attitudes excel here! * Customer service background preferred. * Punctuality and reliability is a must. * Demonstrate diplomacy in all interactions while using appropriate behavior and language. * High School diploma/GED equivalent required. * Must be 18 years of age or older. Physical Demands * Continual standing and walking during shift. * Continual talking in person or on the phone during shift. * Must be able to occasionally lift up to 50 lbs. * Will occasionally encounter commercial cleaning products during shift. * Our team players and members are our top priority! That's why we are following super-strict safety and cleaning protocols. * Mask up! All of our team players are required to wear masks at all times while in-club and members are required to follow all state & local mask mandates. * Squeaky Clean! We've always been known for our clean clubs, but we have kicked that up to ensure our equipment and facilities are effectively sanitized against COVID-19. * Social Fitnessing! We offer a touch-less check in for our members and promote keeping a safe distance between all. * Need a day off? Full time employees have paid leave to take a break! Benefits & Perks * Make payday any day by taking advantage of our financial wellness benefit, MyFlexPay * Every Team Player receives a FREE Planet Fitness Black Card Membership * Our Employee Assistance Program (EAP) gives you free and confidential access to counseling resources * PLUS - Paid Time Off (PTO), Paid Parental Leave, and Health Insurance Benefits are offered to all eligible Team Players Compensation: $11.00 per hour We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. JOIN THE CLUB. Enhancing people's lives with an affordable, high-quality fitness experience requires a team of inspiring, motivated and fun-loving go-getters. As one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, Planet Fitness is just getting warmed up. We're continuously seeking top talent to join us in cultivating the Judgement Free Zone and shaping the future of our brand. With more than 2,000 locations in all 50 states, the District of Columbia, Puerto Rico, Canada, the Dominican Republic, Panama, Mexico and Australia, there's plenty of opportunity on our Planet and we are always looking for talented individuals to join our team! Our member mission says it best: our product is a tool, a means to an end; not a brand name or a mold maker, but a tool that can be used by anyone. To use our product, members need to feel inspired and motivated. That's where you come in. If you're looking for a place where you can make a difference in a customer's life, you've found it. Come to add your mojo to the Judgement Free Zone, but stay for the feeling that you're making a difference on our Planet. TO FIND YOUR PERFECT FIT, SEARCH FOR A CLUB OPPORTUNITY NEAR YOU. Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.

Grow with us! We're Excel Fitness, a Planet Fitness franchise group based out of Austin, TX with 90+ clubs and growing! Since 2016, we have grown from 16 locations in TX to over 90 locations in 6 states in great markets like Austin, Dallas, Raleigh, Tulsa, and NW Arkansas. We are opening new clubs each year and with that kind of growth, you can build a great career here! In fact most of our senior managers started at the front desk and worked their way up to now earning base salaries that begin at $42k as a GM, $60k as a Regional manager(responsible for 5-10 locations), and all the way up to over a $100k as a Regional Director overseeing 10+ locations! But it all starts at the front desk - where all of our Team Players (what we call our employees) are responsible for creating a positive member experience through superior level of customer service and cleanliness. Essential Duties and Responsibilities * Provide an exceptional customer service experience. * Responsibilities include: * Check members into the system. * Take prospective members on tours then assist them with the new account sign-up process * Facilitate needed updates to member's accounts. * Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed. * Detailed cleaning in all areas of the facility. Qualifications/Requirements * Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member's expectations. * People with positive mental attitudes excel here! * Customer service background preferred. * Punctuality and reliability is a must. * Demonstrate diplomacy in all interactions while using appropriate behavior and language. * High School diploma/GED equivalent required. * Must be 18 years of age or older. Physical Demands * Continual standing and walking during shift. * Continual talking in person or on the phone during shift. * Must be able to occasionally lift up to 50 lbs. * Will occasionally encounter commercial cleaning products during shift. * Our team players and members are our top priority! That's why we are following super-strict safety and cleaning protocols. * Mask up! All of our team players are required to wear masks at all times while in-club and members are required to follow all state & local mask mandates. * Squeaky Clean! We've always been known for our clean clubs, but we have kicked that up to ensure our equipment and facilities are effectively sanitized against COVID-19. * Social Fitnessing! We offer a touch-less check in for our members and promote keeping a safe distance between all. * Need a day off? Full time employees have paid leave to take a break! Benefits & Perks * Make payday any day by taking advantage of our financial wellness benefit, MyFlexPay * Every Team Player receives a FREE Planet Fitness Black Card Membership * Our Employee Assistance Program (EAP) gives you free and confidential access to counseling resources * PLUS - Paid Time Off (PTO), Paid Parental Leave, and Health Insurance Benefits are offered to all eligible Team Players What are you waiting for? APPLY TODAY! Compensation: $12.00 per hour We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. JOIN THE CLUB. Enhancing people's lives with an affordable, high-quality fitness experience requires a team of inspiring, motivated and fun-loving go-getters. As one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, Planet Fitness is just getting warmed up. We're continuously seeking top talent to join us in cultivating the Judgement Free Zone and shaping the future of our brand. With more than 2,000 locations in all 50 states, the District of Columbia, Puerto Rico, Canada, the Dominican Republic, Panama, Mexico and Australia, there's plenty of opportunity on our Planet and we are always looking for talented individuals to join our team! Our member mission says it best: our product is a tool, a means to an end; not a brand name or a mold maker, but a tool that can be used by anyone. To use our product, members need to feel inspired and motivated. That's where you come in. If you're looking for a place where you can make a difference in a customer's life, you've found it. Come to add your mojo to the Judgement Free Zone, but stay for the feeling that you're making a difference on our Planet. TO FIND YOUR PERFECT FIT, SEARCH FOR A CLUB OPPORTUNITY NEAR YOU. Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.

All Gym Staff will be responsible for creating a positive member experience by providing a superior level of customer service and cleanliness to Planet Fitness members, prospective members and guests. Essential Duties and Responsibilities * Greet members, prospective members and guests, providing exceptional customer service. * Responsibilities could include: * Answer phones in a friendly manner and assist callers with a variety of questions. * Check members into the system. * New member sign-up. * Take prospective members on tours. * Facilitate needed updates to member's accounts. * Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed. * Detailed cleaning in all areas of the facility. Qualifications/Requirements * Customer service background preferred. * Basic computer proficiency. * Upbeat and positive attitude! * Punctuality and reliability is a must. * Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member's expectations. * Strong listener with the ability to empathize and problem solve. * Demonstrate diplomacy in all interactions while using appropriate behavior and language. * High School diploma/GED equivalent required. * Must be 18 years of age or older. Physical Demands * Continual standing and walking during shift. * Continual talking in person or on the phone during shift. * Must be able to occasionally lift up to 50 lbs. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. JOIN THE CLUB. Enhancing people's lives with an affordable, high-quality fitness experience requires a team of inspiring, motivated and fun-loving go-getters. As one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, Planet Fitness is just getting warmed up. We're continuously seeking top talent to join us in cultivating the Judgement Free Zone and shaping the future of our brand. With more than 2,000 locations in all 50 states, the District of Columbia, Puerto Rico, Canada, the Dominican Republic, Panama, Mexico and Australia, there's plenty of opportunity on our Planet and we are always looking for talented individuals to join our team! Our member mission says it best: our product is a tool, a means to an end; not a brand name or a mold maker, but a tool that can be used by anyone. To use our product, members need to feel inspired and motivated. That's where you come in. If you're looking for a place where you can make a difference in a customer's life, you've found it. Come to add your mojo to the Judgement Free Zone, but stay for the feeling that you're making a difference on our Planet. TO FIND YOUR PERFECT FIT, SEARCH FOR A CLUB OPPORTUNITY NEAR YOU. Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.

Position OverviewThe Front Desk Associate will greet and direct members, guests and staff as they enter the gym and provide control of the front door location. This position will provide assistance to members' requests along with inquiries about gym operations and policies as well as perform various administrative duties. We Offer Competitive pay Training programs Employee discounts and perks Promotion opportunities Fitness-minded workplace culture Certification discounts (NASM, ACE, ISSA, or NCCA accredited equivalent) Plus, additional perks! Responsibilities Enthusiastically greets each member and guest promptly using the proper greeting for time of day to create a friendly positive entrance and departure to and from the gym Personally checks each member into the gym using the proper check-in procedures Register all guests into the gym using proper registration procedures Provides new guests with a tour of the gym and helps answer questions about current membership options Assists guests with purchasing a new membership Answers phone in a professional and courteous manner and uses proper phone greeting techniques Processes retail and concession sales Cleans and maintains the front desk area Requirements Excellent customer service skills Ability to communicate effectively with both staff and members Ability to multi-task About Gold's GymWhat started out in 1965 as a small gym in Venice Beach, California has since become the most well-known and traditional fitness company in the world -- Gold's Gym. Over the last 55 years, Gold's Gym has developed into a global brand with over 600 locations spanning 6 continents. Bodybuilding greats such as Arnold Schwarzenegger, Lou Ferrigno and Franco Columbu worked out at the original Gold's Gym, which went on to become the most legendary gym in the world. In the fitness industry, the brand enjoys cult status and universal appeal with 96% aided brand awareness. . What started out in 1965 as a small gym in Venice Beach, California has since become the most well-known and traditional fitness company in the world - - Gold's Gym. Over the last 55 years, Gold's Gym has developed into a global brand with over 600 locations spanning 6 continents. Bodybuilding greats such as Arnold Schwarzenegger, Lou Ferrigno and Franco Columbu worked out at the original Gold's Gym, which went on to become the most legendary gym in the world. In the fitness industry, the brand enjoys cult status and universal appeal with 96% aided brand awareness. We attribute much of our success to our company culture. We're down-to-earth, reliable, and entrepreneurial - - but also enthusiastic, collaborative, and creative. If this feels like you, we can't wait to get your application!

Job Description The Front Desk Associate will greet and direct members, guests and staff as they enter the gym and provide control of the front door location. This position will provide assistance to members' requests along with inquiries about gym operations and policies as well as perform various administrative duties. We Offer Competitive pay Training programs Employee discounts and perks Promotion opportunities Fitness-minded workplace culture Certification discounts (NASM, ACE, ISSA, or NCCA accredited equivalent) Plus, additional perks! Responsibilities Enthusiastically greets each member and guest promptly using the proper greeting for time of day to create a friendly positive entrance and departure to and from the gym Personally checks each member into the gym using the proper check-in procedures Register all guests into the gym using proper registration procedures Provides new guests with a tour of the gym and helps answer questions about current membership options Assists guests with purchasing a new membership Answers phone in a professional and courteous manner and uses proper phone greeting techniques Processes retail and concession sales Cleans and maintains the front desk area Requirements Excellent customer service skills Ability to communicate effectively with both staff and members Ability to multi-task About Golds Gym What started out in 1965 as a small gym in Venice Beach, California has since become the most well-known and traditional fitness company in the world -- Gold's Gym. Over the last 55 years, Gold's Gym has developed into a global brand with over 600 locations spanning 6 continents. Bodybuilding greats such as Arnold Schwarzenegger, Lou Ferrigno and Franco Columbu worked out at the original Gold's Gym, which went on to become the most legendary gym in the world. In the fitness industry, the brand enjoys cult status and universal appeal with 96% aided brand awareness. .

The Front Desk Associate will greet and direct members, guests and staff as they enter the gym. This position will provide assistance to members along with inquiries about gym operations and policies, as well as perform various administrative duties. This detail-oriented individual will possess excellent customer service skills and the ability to communicate effectively with both staff and members. Basic understanding of accounting principles, cash processing procedures and computer skills required. Gold's Gym will continue to change lives by helping people reach their individual potential. Join the team in getting us where we need to go and you'll see no limit to your career potential. Current CPR Certification is required. Apply Today! What started out in 1965 as a small gym in Venice Beach, California has since become the most well-known and traditional fitness company in the world - - Gold's Gym. Over the last 55 years, Gold's Gym has developed into a global brand with over 600 locations spanning 6 continents. Bodybuilding greats such as Arnold Schwarzenegger, Lou Ferrigno and Franco Columbu worked out at the original Gold's Gym, which went on to become the most legendary gym in the world. In the fitness industry, the brand enjoys cult status and universal appeal with 96% aided brand awareness. We attribute much of our success to our company culture. We're down-to-earth, reliable, and entrepreneurial - - but also enthusiastic, collaborative, and creative. If this feels like you, we can't wait to get your application!

The Front Desk Associate will greet and direct members, guests and staff as they enter the gym. This position will provide assistance to members along with inquiries about gym operations and policies, as well as perform various administrative duties. This detail-oriented individual will possess excellent customer service skills and the ability to communicate effectively with both staff and members. Basic understanding of accounting principles, cash processing procedures and computer skills required. Gold's Gym will continue to change lives by helping people reach their individual potential. Join the team in getting us where we need to go and you'll see no limit to your career potential. Current CPR Certification is required. Apply Today!

The Front Desk Team Member will warmly greet and direct members, guests, and staff as they enter the gym and provide control of the front door location. This position will aid with member requests, inquiries about gym operations and policies, as well as perform various administrative duties as directed by the Gym General Manager. As the initial point of contact to our club, the Front Desk is responsible for creating a welcoming atmosphere and a memorable guest experience. * Enthusiastically greet each member and guest promptly to create a friendly and positive entrance and departure to and from the gym. * Provide security and control to the front door and retail area of the facility. * Personally check each member into the gym using the proper check-in procedures. * Monitor check-ins to identify delinquent accounts and notify Gym Management. * Register all guests into the gym using proper registration procedures. * Ensure that guests and appointments are directed to the appropriate personal trainer in a prompt, professional manner. * Utilize the gym phone system to professionally answer guest calls, take appropriate messages to include name and description of question, and follow up with management for all telephone inquiries * Respond immediately to member requests, inquiries, and concerns. * Maintain neat appearance and wear proper uniform attire with nametag while on duty. * Distribute keys, towels and other materials as needed. * Process retail and concession sales. * Help maintain a fully stocked cooler and retail inventory. * Attend all staff meetings as directed. * Clean and maintain the front desk area according to company standards. * Log all maintenance concerns that are reported. * Follow and report any safety concerns. * Notify management of any gym or member incidents that require incident reports. * Work when scheduled and adhere to company attendance policies. * Perform other reasonable work assignments as directed by the Gym General Manager and/or Member Experience Manager to include but not limited to light cleaning and picking up of weights during gym walk throughs. * Assist in membership sales (kiosk or computer) and signing up members. * Assign all new members with barcodes, taking member photos, and scheduling complimentary personal training sessions. * Handle member account changes (form of payment, freeze forms, cancellation forms, manual agreements). * Assist with receiving orders and checking in retail and concession products. * Assist members with registering and checking in for classes via app. * Other duties as assigned. * High school diploma or equivalent. * Excellent customer service skills are required. * Organized, structured, and friendly coupled with a passion for fitness. * Requires good communication skills, both verbal and written. * Understanding of basic cash processing procedures. * Ability to proficiently use POS and CRM systems or any other computer programs required to meet the business needs of the club. * Ability to multi-task. * Must be able to work a flexible work schedule to include holidays and weekends. * Must be able to bend, squat, and lift upwards of 50lbs repeatedly and stand for extended periods of time. * Comply with all Gold's Gym policies and procedures.

The Front Desk Associate will greet and direct members, guests and staff as they enter the gym. This position will provide assistance to members along with inquiries about gym operations and policies, as well as perform various administrative duties. This detail-oriented individual will possess excellent customer service skills and the ability to communicate effectively with both staff and members. Basic understanding of accounting principles, cash processing procedures and computer skills required. Gold's Gym will continue to change lives by helping people reach their individual potential. Join the team in getting us where we need to go and you'll see no limit to your career potential. Current CPR Certification is required. Apply Today! What started out in 1965 as a small gym in Venice Beach, California has since become the most well-known and traditional fitness company in the world - - Gold's Gym. Over the last 55 years, Gold's Gym has developed into a global brand with over 600 locations spanning 6 continents. Bodybuilding greats such as Arnold Schwarzenegger, Lou Ferrigno and Franco Columbu worked out at the original Gold's Gym, which went on to become the most legendary gym in the world. In the fitness industry, the brand enjoys cult status and universal appeal with 96% aided brand awareness. We attribute much of our success to our company culture. We're down-to-earth, reliable, and entrepreneurial - - but also enthusiastic, collaborative, and creative. If this feels like you, we can't wait to get your application!

All Gym Staff will be responsible for creating a positive member experience by providing a superior level of customer service and cleanliness to Planet Fitness members, prospective members and guests. Essential Duties and Responsibilities * Greet members, prospective members and guests, providing exceptional customer service. * Responsibilities could include: * Answer phones in a friendly manner and assist callers with a variety of questions. * Check members into the system. * New member sign-up. * Take prospective members on tours. * Facilitate needed updates to member's accounts. * Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed. * Detailed cleaning in all areas of the facility. Qualifications/Requirements * Customer service background preferred. * Basic computer proficiency. * Upbeat and positive attitude! * Punctuality and reliability is a must. * Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member's expectations. * Strong listener with the ability to empathize and problem solve. * Demonstrate diplomacy in all interactions while using appropriate behavior and language. * High School diploma/GED equivalent required. * Must be 18 years of age or older. Physical Demands * Continual standing and walking during shift. * Continual talking in person or on the phone during shift. * Must be able to occasionally lift up to 50 lbs. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. JOIN THE CLUB. Enhancing people's lives with an affordable, high-quality fitness experience requires a team of inspiring, motivated and fun-loving go-getters. As one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, Planet Fitness is just getting warmed up. We're continuously seeking top talent to join us in cultivating the Judgement Free Zone and shaping the future of our brand. With more than 2,000 locations in all 50 states, the District of Columbia, Puerto Rico, Canada, the Dominican Republic, Panama, Mexico and Australia, there's plenty of opportunity on our Planet and we are always looking for talented individuals to join our team! Our member mission says it best: our product is a tool, a means to an end; not a brand name or a mold maker, but a tool that can be used by anyone. To use our product, members need to feel inspired and motivated. That's where you come in. If you're looking for a place where you can make a difference in a customer's life, you've found it. Come to add your mojo to the Judgement Free Zone, but stay for the feeling that you're making a difference on our Planet. TO FIND YOUR PERFECT FIT, SEARCH FOR A CLUB OPPORTUNITY NEAR YOU. Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.

The Front Desk Team Member will warmly greet and direct members, guests, and staff as they enter the gym and provide control of the front door location. This position will aid with member requests, inquiries about gym operations and policies, as well as perform various administrative duties as directed by the Gym General Manager. As the initial point of contact to our club, the Front Desk is responsible for creating a welcoming atmosphere and a memorable guest experience. * Enthusiastically greet each member and guest promptly to create a friendly and positive entrance and departure to and from the gym. * Provide security and control to the front door and retail area of the facility. * Personally check each member into the gym using the proper check-in procedures. * Monitor check-ins to identify delinquent accounts and notify Gym Management. * Register all guests into the gym using proper registration procedures. * Ensure that guests and appointments are directed to the appropriate personal trainer in a prompt, professional manner. * Utilize the gym phone system to professionally answer guest calls, take appropriate messages to include name and description of question, and follow up with management for all telephone inquiries * Respond immediately to member requests, inquiries, and concerns. * Maintain neat appearance and wear proper uniform attire with nametag while on duty. * Distribute keys, towels and other materials as needed. * Process retail and concession sales. * Help maintain a fully stocked cooler and retail inventory. * Attend all staff meetings as directed. * Clean and maintain the front desk area according to company standards. * Log all maintenance concerns that are reported. * Follow and report any safety concerns. * Notify management of any gym or member incidents that require incident reports. * Work when scheduled and adhere to company attendance policies. * Perform other reasonable work assignments as directed by the Gym General Manager and/or Member Experience Manager to include but not limited to light cleaning and picking up of weights during gym walk throughs. * Assist in membership sales (kiosk or computer) and signing up members. * Assign all new members with barcodes, taking member photos, and scheduling complimentary personal training sessions. * Handle member account changes (form of payment, freeze forms, cancellation forms, manual agreements). * Assist with receiving orders and checking in retail and concession products. * Assist members with registering and checking in for classes via app. * Other duties as assigned. * High school diploma or equivalent. * Excellent customer service skills are required. * Organized, structured, and friendly coupled with a passion for fitness. * Requires good communication skills, both verbal and written. * Understanding of basic cash processing procedures. * Ability to proficiently use POS and CRM systems or any other computer programs required to meet the business needs of the club. * Ability to multi-task. * Must be able to work a flexible work schedule to include holidays and weekends. * Must be able to bend, squat, and lift upwards of 50lbs repeatedly and stand for extended periods of time. * Comply with all Gold's Gym policies and procedures.

The Front Desk Associate will greet and direct members, guests and staff as they enter the gym. This position will provide assistance to members along with inquiries about gym operations and policies, as well as perform various administrative duties. This detail-oriented individual will possess excellent customer service skills and the ability to communicate effectively with both staff and members. Basic understanding of accounting principles, cash processing procedures and computer skills required. Gold's Gym will continue to change lives by helping people reach their individual potential. Join the team in getting us where we need to go and you'll see no limit to your career potential. Current CPR Certification is required. Apply Today!