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Gold's Gym jobs in Richmond, VA - 97 jobs

  • Cleaner- 5pm-11pm

    Gold's Gym International, Inc. 4.3company rating

    Gold's Gym International, Inc. job in Richmond, VA

    Gold's Gym Cleaners are vital members of the gym staff team. They ensure that the facility is clean and meets the expectations of members. cleaners will be responsible for any combination of light cleaning duties on the gym floor, locker rooms and offices. We Offer * Competitive pay * Training programs * Employee discounts and perks * Promotion opportunities * Fitness-minded workplace culture * Certification discounts (NASM, ACE, ISSA, or NCCA accredited equivalent) * Plus, additional perks! Responsibilities * Cleaners perform any combination of light cleaning duties to maintain gym and offices, in a clean and orderly manner * Cleans the locker room (sweeps, mops, trash removal, dusts) * Maintains and organizes mops, brooms, vacuum cleaners and other equipment/supplies in good condition in designated storage areas * Reports maintenance problems in an accurate and timely matter Requirements * Ability to work both collaboratively and autonomously * Excellent customer service skills * Ability to communicate effectively with both staff and members * Ability to multi-task About Gold's Gym What started out in 1965 as a small gym in Venice Beach, California has since become the most well-known and traditional fitness company in the world -- Gold's Gym. Over the last 55 years, Gold's Gym has developed into a global brand with over 600 locations spanning 6 continents. Bodybuilding greats such as Arnold Schwarzenegger, Lou Ferrigno and Franco Columbu worked out at the original Gold's Gym, which went on to become the most legendary gym in the world. In the fitness industry, the brand enjoys cult status and universal appeal with 96% aided brand awareness.
    $19k-25k yearly est. 22d ago
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  • Kid's Club Associate - Golds Gym Gayton Crossing

    Gold's Gym International, Inc. 4.3company rating

    Gold's Gym International, Inc. job in Richmond, VA

    Gold's Gym at Gayton Crossing is seeking a hourly Kid's Club Associate to supervise and engage with children in our child watch facility. Other responsibilities include: providing a safe and secure environment, allowing children to unfold/develop/explore their full potential, interacting through play, crafts, and exercise to fortify children's self-esteem and promote developmental growth. Responsibilities * Respond to the needs of children ranging from ages 8 weeks to 12 years of age. * Consistent interaction with children. * Ensure cleanliness of room to avoid hazards or health risks. * Initiate and strengthen bonds with parents. * Able to communicate respectfully with children, parents, and coworkers to maintain a welcoming environment. Qualifications * Experience working with children ages 8 weeks to 12 years of age * CPR Certification Benefits * Flexible schedule * Short shifts * Full access to all gym amenities * Paid by Direct Deposit * Paid for every minute worked
    $17k-22k yearly est. 60d+ ago
  • RECEPTIONIST

    American Family Fitness 2.9company rating

    Mechanicsville, VA job

    Objectives: To properly greet, assist and service current and potential members as they enter the club. Reports to: Front Desk Manager Criteria: CPR/AED certified within 60 days 1 year customer service experience preferred As an AFF team member, responsibilities include, but are not limited to: * To get & keep members * Perform duties according to the companys Mission, Vision, Pillars of Success, Service Standards, and business philosophy, and continually provide optimal performance for the net member growth, retention and club profitability. * Provide the highest quality of customer service to all members by greeting them with a welcoming, friendly, energetic and positive attitude at all times. Use the members name as often as possible. * Embrace and follow the company Service Standards, the guidelines outlined in the AFF Training and Policy Manuals, and any applicable department-specific handbooks. * Know the clubs emergency response protocol and be prepared to act. Exercise sound judgment with safety as a priority. * Arrive to work 5 minutes early. Wear department-specific uniform. * Actively participate in all department and club meetings. * Be a team player by contributing to both club and organizational goals. * Maintain open and honest communication with the team, partnering together as fitness professionals. * Read and sign the communication log As a Welcome Desk team member, responsibilities include, but are not limited to: * Smile and acknowledge all guests and members exiting the club * Understand and implement guest policy * Monitor member check-in by checking their membership card, taking pictures and properly checking in family members * Understand and administer the UPS system for the Membership Directors * Efficiently answer phone within three rings and direct all incoming calls appropriately * Properly take phone messages * Record all reservations * Sign members up and check members in for required classes * Establish proficiency with member management system * Complete opening, closing and cleaning checklists and follow procedures as outlined by management * Inform all members of upcoming activities, promotions, and policy changes. * Maintain a clean and attractive front desk area * Complete all administrative and support duties assigned within and across all departments * Perform other duties as reasonably assigned.
    $20k-26k yearly est. 31d ago
  • CLUB ATTENDANT

    American Family Fitness 2.9company rating

    Short Pump, VA job

    Objective: Assist members to achieve their wellness needs and ensure fitness area is clean and safe. Reports To: Fitness Director/Assistant Fitness Director Criteria: Customer service experience and fitness knowledge preferred Red Cross CPR/AED certification required within 60 days of hire. As an AFF team member, responsibilities include, but are not limited to: * To get and keep members. * Perform duties according to the companys mission, vision, pillars of success, service standards, and business philosophy, and continually provide optimal performance for net member growth, retention, and club profitability. * Provide the highest quality of customer service to all members by greeting them with a welcoming, friendly, energetic, and positive attitude at all times. Use members names as often as possible. * Embrace and follow the company Service Standards, the guidelines outlined in the AFF training and policy manuals, and any applicable department- specific team handbooks. * Know the clubs emergency response protocol and be prepared to act. Exercise sound judgement with safety as a priority. * Arrive to work 5 minutes early. Wear department-specific uniform. * Actively participate in all department and club mandatory meetings. * Be a team player by contributing to both club and organizational goals. * Maintain open and honest communication with the team, partnering together as fitness professionals. * Read and sign the communication log. As a Fitness Attendant team member, responsibilities include, but are not limited to: * Enforce all rules and regulations. * Observe fitness area to ensure member safety. * Instruct members and assist as necessary on proper, and during, the use of equipment. * Clean and maintain the fitness equipment and fitness areas. * Create and develop relationships with members to assure satisfaction with AFF. * Advise and direct members how to utilize membership amenities to achieve their goals. * Promote club/company programs and interests. * Anticipate needs of members and take action accordingly. * Perform other duties as reasonably assigned.
    $17k-23k yearly est. 31d ago
  • KID ZONE MANAGER

    American Family Fitness 2.9company rating

    Mechanicsville, VA job

    Objective: To ensure the efficient operation of a safe and happy Kids Zone. Reports to: Assistant General Manager /General Manager Criteria: Minimum 2 years of child care experience preferred. Minimum 6 months of personnel supervision preferred. Red Cross CPR/AED certification required within 60 days of hire. Responsibilities Include But Are Not Limited To: * Get and keep members. * Provide the highest quality of customer service to all members by greeting them with a welcoming, friendly, energetic and positive attitude at all times. Use the members name as often as possible. * Know and adhere to policies as outlined in the training and policy Manuals. Know club emergency response protocol and be prepared to act. Exercise sound judgment with safety as a priority. * Abide by the Service Standards set for your Department. * Attend mandatory meetings. * Arrive 5 minutes early in proper uniform. * To ensure exceptional customer service by hiring, training and maintaining a proactive, efficient, professional and friendly staff. * Communicate all promotions, activities and developments in all departments within the club to members. * Schedule staff to provide appropriate coverage within the limitations provided by management. * Respond in a timely manner and satisfactory way to members concerns or comments. * Attend Department Head meetings and inform staff of developments and upcoming events within the club. * Ensure that the staff is meeting the expectations of the club Manager. * Hold regularly scheduled department meetings for ongoing training and sharing of information. Must turn in the minutes of each meeting to the GM/AGM. * Accurately complete new hire paperwork and submit to the GM for approval to submit to Corporate before placing a new employee on the schedule. * Maintain current personnel records on staff, perform administrative duties and properly complete required paperwork. * Schedule an orientation for new employees. * Use disciplinary action when necessary and properly document such action. Terminate substandard employees. * Develop, implement and evaluate department goals on a regular basis. * Review and provide constant feedback on job performance. * Communicate effectively with and provide constructive feedback to all department heads and management staff. * Use proper chain of command and ensure staff does the same. * Set the example of professional behavior and exceptional customer service for all staff members. * Prepare monthly schedules to meet child- to-staff ratio guidelines. * Create and submit monthly Kids Zone activities calendar. * Plan, organize, and promote Kids Zone activities and special events. * Coordinate Kids Zone activities with other departments. * Determine and order supplies as needed upon management approval. * Notify Housekeeping and Maintenance of any related concerns and follow-up so needs are addressed quickly. * Enforce Kids Zone and club policies in a professional but firm manner. * Perform duties of Kids Zone attendant as needed. * Perform other duties as reasonably assigned.
    $26k-37k yearly est. 31d ago
  • Member Advisor

    American Family Fitness 2.9company rating

    Glen Allen, VA job

    Objective: Responsible for producing new sales by enrolling prospective members. Actively participate in the member retention process by providing an excellent level of service to all existing members and support the club, its programs, members and staff. Reports to: Regional Sales Manager/General Manager Criteria: Minimum 1 year sales experience required. Customer relations and fitness experience preferred. Red Cross CPR/AED certification required within 60 days of hire. Responsibilities Include But Are Not Limited To: * Get and keep members. * Greet members and guests with a welcoming, friendly, energetic and positive attitude at all times. Use the members and guests names as often as possible. * Know and adhere to policies as outlined in the training and policy Manuals. Know club emergency response protocol and be prepared to act. Exercise sound judgment with safety as a priority. * Abide by the Service Standards set for your Department and club. * Attend mandatory meetings. * Arrive 5 minutes early in proper uniform. * Read and acknowledge communications delivered from management. * Provide effective facility tours to prospective members and guests, determining their needs and wants and matching those needs and wants with an appropriate membership. * Follow up with those who do not join on their first visit within 48 hours by phone and/or written correspondence. * When not touring, generate new sales leads through prospecting. Continue to work all leads and member referrals. Make a minimum of 50 touches per day and have required daily appointments including phone numbers. Collect an average of 3 referrals per new member sale. * Make as many calls/touches/contacts per day to current members or former members to assist with member retention and driving self-generated leads. * Review relevant sales materials as well as attend and participate in weekly sales meetings to enhance performance. * Meet monthly individual and team goals. Failure to meet individual goal for three consecutive months leads to disciplinary action up to and including termination. * Complete all membership paperwork and computer entries accurately and promptly in Intouch & Compete with a high level of proficiency with all required paper and electronic forms/procedures/processes. * Maintain accurate personal commission records. * Work as a team member on the management staff to provide a high level of customer service to members, inspiration and leadership to staff, and assist in directing the flow of the club for smooth and profitable operation. Management responsibility includes, but is not limited to overseeing staff and club operations when management is not present. Effectively handle member situations, freezes, questions and concerns. * Participate and assist in the planning and implementation of all promotions. * Uphold all policies at all times including but not limited to: company handbook, guest policies, rules of the UPS list, rules of the team set forth in sales meetings past and future, etc. * Develop and maintain adequate knowledge of fitness and its benefits, all equipment, activities, group exercise classes, kids programs, etc. * Sell by Walking Around (SBWA) with a purpose. Have conversations with members you know and introduce yourself to those you do not. * Perform other duties as reasonably assigned.
    $24k-37k yearly est. 31d ago
  • Pool Monitor

    American Family Fitness 2.9company rating

    Colonial Heights, VA job

    Objective: Providing a safe, clean Aquatic area for our members. Reports to: Aquatic Manager (AM) Criteria: Life Guard Certification CPR and AED Certification Proficient oral, written, and technology communication (email/text) skills As an AFF team member, responsibilities include, but are not limited to: * To Get & Keep Members. * Perform duties according to the companys Mission, Vision, Pillars of Success, Service Standards, and Business philosophy, and continually provide optimal performance for net member growth, retention, and club profitability. * Provide the highest quality of customer service to all members by greeting them with a welcoming, friendly, energetic, and positive attitude at all times. Use members names as often as possible. * Embrace and follow the company Service Standards, the guidelines outlined in the AFF Training and Policy Manuals, and any applicable department-specific team handbooks. * Know the clubs emergency response protocol and be prepared to act. Exercise sound judgment with safety as a priority. * Arrive to work 10 minutes early. Wear department-specific uniform. * Actively participate in all department and club meetings. * Be a team player by contributing to both club and organizational goals. * Maintain open and honest communication with the team, partnering together as fitness professionals. As a Pool Monitor, additional responsibilities include, but are not limited to: * Align with company and industry Life Guard guidelines for a safe environment. * Stay active and current with AFF-approved certifications, including CPR/AED and specialty certifications for your programs. Provide current copies of all approved instructor certifications to the AM. * Enforce the rules of the Aquatic area while maintaining the utmost customer service and providing a fun, pleasant experience for members. * Test and record pool chemistry and report any problems/concerns to management. * Provide appropriate instruction as well as a fun, safe environment for organized pool activities. * Inform the AM of any equipment needs or malfunctions. * Wear appropriate, safe attire. * Perform other duties as reasonably assigned.
    $20k-27k yearly est. 31d ago
  • Housekeeping Manager

    American Family Fitness 2.9company rating

    Glen Allen, VA job

    Objective: To ensure that members and staff enjoy a safe and clean environment at all times. Reports to: General Manager and Assistant General Manager Criteria: Minimum 6 months of personnel supervision preferred. Red Cross CPR/AED certification required within 60 days of hire. Responsibilities include, but are not limited to: * To Get and Keep Members * Provide the highest quality customer service to all members by greeting them with a welcoming, friendly, energetic, and positive attitude at all times. Use members names as often as possible. * Ensure exceptional customer service by hiring, training, and maintaining a proactive, efficient, professional, and friendly team. * Set an example of professional behavior and exceptional customer service for all team members. * Embrace and follow the company Service Standards, the guidelines outlined in the AFF Training and Policy Manuals, and any applicable department-specific team handbooks. * Respond to member concerns and/or comments in a timely and professional way. * Know the clubs emergency response protocol and be prepared to act. Exercise sound judgment with safety as a priority. * Schedule the team to provide appropriate coverage based on the needs established by the club leadership team and the company Department Director. * Arrive to work 10 minutes early and in department-specific uniform. * Be a team player by contributing to both club and organizational goals. * Maintain open and honest communication with your leadership team and company Department Director; partner together as fitness professionals. Respond within 24 hours to all time-sensitive email, text, and/or phone requests. * Participate actively in all club, department, and company meetings. Inform the team and club members of developments, promotions, activities, and upcoming events within the club and throughout the organization. * Coach, teach, educate, and support the team to be successful in their roles and to meet the goals set in partnership with the GM and the company Department Director. * Provide ongoing feedback to the team and deliver performance reviews. * Communicate effectively with all team members. * Proactively engage with team members and coach toward success in their roles. Document progress and opportunities; use disciplinary action and/or terminate employment if necessary. * Hold regularly scheduled department meetings for ongoing training and information sharing. Submit the minutes of each meeting to the GM/AGM/Company Department Director. * Accurately complete new hire paperwork and deliver to the GM so it can be submitted to corporate before placing a new team member on the schedule. * Schedule a prompt orientation for all new team members. * Maintain current personnel records on the team, perform administrative duties, and complete required paperwork accurately and on time. * Use proper chain of command and ensure the team does the same. As a Housekeeping Manager, additional responsibilities include, but are not limited to: * Record necessary repairs of equipment and/or noticeable repairs needed in club Maintenance Log. * Schedule and oversee Housekeeping attendants hours maximizing productivity while maintaining efficient payroll. * Create and monitor checklists for each attendant to complete daily. * Order and maintain appropriate inventory levels of products and supplies. * Report any and all accidents and/or incidents to GM or AGM immediately while completing proper paperwork. * Conduct a walk through with Housekeeping team members at the end of their shift to ensure completion of duties while making necessary observations and suggestions. * Other duties as reasonably assigned.
    $31k-48k yearly est. 31d ago
  • Payroll Specialist

    American Family Fitness 2.9company rating

    Glen Allen, VA job

    About the Role We are seeking a detail-oriented and reliable Payroll Specialist to manage our bi-monthly, multi-site payroll processes. In this role, you will ensure accurate payroll administration, support employee inquiries, and collaborate with HR to maintain smooth and compliant operations. Key Responsibilities * Process bi-monthly payroll across multiple sites, including data collection, timekeeping review, calculations, and detailed payroll reporting. * Manage payroll-related items such as liens, garnishments, child support, and voluntary deductions. * Provide employment and payroll verification support as needed. * Reconcile payroll accounts and maintain accurate financial records. * Respond promptly to employee payroll inquiries and resolve or escalate issues appropriately. * Partner with Human Resources regarding employee pay, benefits, and related matters. * Maintain strict confidentiality of employees and company information. * Assist with special projects and contribute subject-matter expertise as required. * Identify process improvements that enhance efficiency and reduce repetitive tasks. Required/Desired Qualifications * Payroll processing experience (2+ years) is strongly preferred, though candidates with related accounting or HR experience may also be considered. * Proficiency with payroll software (e.g., Paycom) and strong Excel skills. * Excellent planning and organizational abilities with the ability to prioritize multiple tasks. * Strong written and verbal communication skills. * High level of professionalism, discretion, and the ability to build trust with employees and colleagues. Why Join Us? * Competitive pay and benefits * Opportunities for professional development * Supportive and collaborative work environment
    $20k-28k yearly est. 31d ago
  • NURSERY/KID ZONE

    American Family Fitness 2.9company rating

    Brandermill, VA job

    Objective: To provide a safe and pleasant environment for the members children. Reports To: Kids Zone Manager Criteria: Minimum 1 year of child care experience preferred. Red Cross CPR/AED certification required within 60 days of hire. Responsibilities Include But Are Not Limited To: * Get & keep members. * Provide the highest quality of customer service to all members by greeting them with a welcoming, friendly, energetic and positive attitude at all times. Use the members name as often as possible. * Know and adhere to policies as outlined in the training and policy Manuals. Know club emergency response protocol and be prepared to act. Exercise sound judgment with safety as a priority. * Abide by the Service Standards set for your Department. * Attend mandatory meetings. * Arrive 5 minutes early in proper uniform. * Read and sign the communication log. * Provide care for children ages 6 weeks to 13 years of age and ensure proper conduct. * Follow sign-in and sign-out procedures for children. * Review the activity calendar and prepare for daily activities. * Work in and perform duties required for assigned zone. * Supervise children with undivided attention at all times. Distractions such as eating, cell phones, reading material, etc are not permitted in the Kids Zone. * Handle any parent concerns immediately or refer to a manager. * Handle any emergency situations that may occur and communicate with the parents and management accordingly. Fill out accident and incident reports appropriately. * Professionally communicate any necessary information to parents when picking up their child(ren). * Complete opening, closing and cleaning checklists and follow procedures as outlined by management. * Professionally answer incoming phone calls and properly record baby reservations. * Perform other duties as reasonably assigned.
    $21k-28k yearly est. 31d ago
  • Financial Controller

    Anytime Fitness 4.5company rating

    Richmond, VA job

    Benefits: 401(k) 401(k) matching Dental insurance Employee discounts Flexible schedule Health insurance Paid time off Training & development Vision insurance Wellness resources Altioro LLC is looking for a Controller to join our growing team! Altioro is a fast-growing, operator of Anytime fitness, and other franchise brands stores across the US. We are primarily growing via acquisitions. To succeed in this role, you should share Altioro's Core Values: Act with Integrity, Proactively Get Things Done, Be Accountable, Be Committed to the Fitness Profession and our Local Communities and Draw Inspiration from these Shared Values. The Controller oversees day-to-day accounting functions and operations to include, but not limited to, reconciliations and bookkeeping, accounts payable, financial reporting, budgeting and expense control. They will work closely with Altioro's President. The successful candidate for this position must be well organized with the ability to multi-task and to prioritize in a fast-paced environment. They must have an eye for detail and a high level of accuracy, strong oral and written communication skills with the ability to carry out tasks autonomously, as well as, collaboratively across all functional areas, with other departments and corporate entities. This individual should be dependable with good time management skills in order to meet deadlines in a timely and efficient manner. Roles and Responsibilities Establish, maintain and enforce the Company's financial policies and procedures by providing operational and administrative direction to the accounting, budgeting and tax functions Evaluate current controls, processes and systems, and implement improved workflows to streamline operations and enhance controls necessary for mitigating risk, enhancing the accuracy of the company's reported financial results Manage the monthly close process on an end-to-end basis ensuring the quality and timeliness of close Prepare and analyze month-end, quarter-end and year-end close of income statement and balance sheet, reconcile accounts, and handle G/L analysis Manage all accounting functions including, but not limited to: General Ledger, Email Follow ups. Managing Calendar, Payroll, Data Entry Accounts Payable, and Accounts Receivables Oversee and coordinate the financial planning, forecasting, and budgeting process Manage relationship with external auditors, accountants, and tax consultants Assist operations team in onboarding new hires and rolling out relevant systems and processes Facilitate strategic conversations across teams to drive high-priority initiatives forward Qualifications Experience working for a highly acquisitive company (preferably in fitness, or other healthcare rollups) 4-6+ years related experience in accounting with multi-site and/or rapid growth company experience preferred Demonstrated technical and comprehensive knowledge of all finance, financial planning, accounting, and tax areas of a business Proficient in Sage Intaact, Quickbooks,Microsoft Office, Advanced Excel skills required Strong change management skills (structural, process, systems, team building) Located in VA(Richmond, Chesterfield, Ashland, Glen Allen,Colonial Heights, Mechanicsville) highly preferred Compensation: $55,000.00 - $80,000.00 per year We are looking for people who have a passion for health and fitness and love to succeed. You are a process-oriented leader who gets excited about helping our members live a healthy lifestyle and meet their personal goals. Job postings listed on this site are with independently owned and operated franchised Anytime Fitness studios. Any application or other information submitted through this site is transmitted directly to the identified location. Each franchised Anytime Fitness studio is responsible for making its own local hiring decisions, determining compensation, benefits, and other terms of employment. Anytime Fitness Franchisor, LLC does not direct or participate in employment conditions or decisions at franchised locations. By submitting an application or information through this site you acknowledge that you are applying for employment with a franchised studio location and not Anytime Fitness Franchisor, LLC.
    $55k-80k yearly Auto-Apply 60d+ ago
  • Facebook and Google Ads Marketing Expert

    Anytime Fitness 4.5company rating

    Richmond, VA job

    Benefits: 401(k) 401(k) matching Company parties Competitive salary Dental insurance Employee discounts Free uniforms Health insurance Opportunity for advancement Paid time off Signing bonus Training & development Vision insurance Wellness resources We are a multi-unit, multi-brand franchisees with operations in multiple states, and currently expanding in to more markets across the country, with a strong growth trajectory. We are seeking a skilled Contract Freelance Paid Ads Marketer to enhance our advertising efforts on Meta and Google platforms. The ideal candidate will have at least three years of marketing experience, with a strong focus on digital advertising. As a crucial member of our marketing team, you will be responsible for creating, managing, and optimizing our paid ad campaigns to achieve specific marketing objectives. Responsibilities: Design and implement effective marketing strategies on Meta platforms (Facebook, Instagram) to increase brand awareness and lead generation. Manage daily account responsibilities associated with Google Ads, Facebook, and Instagram advertising. Create compelling ad copy, select target audiences, and design ads that align with our brand's image and objectives. Analyze campaign performance data and adjust strategies accordingly to maximize ad spend ROI. Prepare detailed performance reports using Meta Ads Manager and Google Ads Manager. Collaborate with other team members to align ad campaigns with broader marketing strategies. Stay up-to-date with industry trends and make recommendations for adjustments to ad strategies and tactics. Requirements: 3+ years of experience in marketing with a significant focus on digital advertising. Proficient in managing and optimizing Meta Ads (Facebook and Instagram). Ability to create targeted ad campaigns, analyze data, and adjust tactics for optimal results. Strong copywriting and visual storytelling skills. Excellent communication and project management abilities. Desired Skills: Experience with A/B testing and other testing metrics. Knowledge of additional PPC platforms (e.g., Google Ads, LinkedIn Ads) is a plus. Compensation: $50,000.00 - $70,000.00 per year We are looking for people who have a passion for health and fitness and love to succeed. You are a process-oriented leader who gets excited about helping our members live a healthy lifestyle and meet their personal goals. Job postings listed on this site are with independently owned and operated franchised Anytime Fitness studios. Any application or other information submitted through this site is transmitted directly to the identified location. Each franchised Anytime Fitness studio is responsible for making its own local hiring decisions, determining compensation, benefits, and other terms of employment. Anytime Fitness Franchisor, LLC does not direct or participate in employment conditions or decisions at franchised locations. By submitting an application or information through this site you acknowledge that you are applying for employment with a franchised studio location and not Anytime Fitness Franchisor, LLC.
    $22k-28k yearly est. Auto-Apply 60d+ ago
  • Welcome Desk Manager

    American Family Fitness 2.9company rating

    Short Pump, VA job

    Objectives: Lead, manage, train, and develop Welcome Desk team members according to the companys Mission, Vision, Pillars of Success, Service Standards, and Business philosophy in order to continually provide optimal performance for net member growth, retention, and club profitability. Manage all department-specific revenue and non-revenue performance and payroll budgets in order to maximize the Welcome Desk effectiveness. The Welcome Desk Manager will grow the Welcome Desk program and team, assist in regional operational committees, and fully support an aligned and consistent Welcome Desk strategy for the company. Reports to: Assistant General Manager and General Manager Criteria: Knowledge of retail or business software/ Microsoft office and Windows. Proficient oral and written communication skills 2-3 years customer service experience and Management/leadership experience Red Cross CPR/AED certification required within 60 days of hire As an AFF team member, responsibilities include, but are not limited to: * To Get & Keep Members. * Provide the highest quality customer service to all members by greeting them with a welcoming, friendly, energetic, and positive attitude at all times. Use members names as often as possible. * Ensure exceptional customer service by hiring, training, and maintaining a proactive, efficient, professional, and friendly team. * Set an example of professional behavior and exceptional customer service for all team members. * Embrace and follow the company Service Standards, the guidelines outlined in the AFF Training and Policy Manuals, and any applicable department-specific team handbooks. * Respond to member concerns and/or comments in a timely and professional way. * Know the clubs emergency response protocol and be prepared to act. Exercise sound judgment with safety as a priority. * Schedule the team to provide appropriate coverage based on the needs established by the club leadership team. * Arrive to work 10 minutes early. Wear department-specific uniform. * Be a team player by contributing to both club and organizational goals. * Maintain open and honest communication with the leadership team; partner together as fitness professionals. Respond within 24 hours to all time-sensitive email, text, and/or phone requests. * Develop, implement, and evaluate department goals on a regular basis in partnership with the GM and the company C.O.O. * Participate actively in all club, department, and company meetings. Inform the team and club members of developments, promotions, activities, and upcoming events within the club and throughout the organization. * Coach, teach, educate, and support the team to be successful in their roles and to meet the goals set in partnership with the GM. * Provide ongoing feedback to the team and deliver performance reviews. * Communicate effectively with all team members. * Proactively engage with team members and coach toward success in their roles. Document progress and opportunities; use disciplinary action and/or terminate employment if necessary. * Hold regularly scheduled department meetings for ongoing training and information sharing. Submit the minutes of each meeting to the GM and AGM. * Accurately complete new hire paperwork and deliver to the GM so it can be submitted to corporate before placing a new team member on the schedule. * Schedule a prompt orientation for all new team members. * Maintain current personnel records on the team, perform administrative duties, complete required paperwork accurately and on time and secure & protect sensitive financial and personal information. * Use proper chain of command and ensure the team does the same. As a Welcome Desk Manager, responsibilities include, but are not limited to: * Complete club paperwork and deposits daily. * Call appointments for Membership Directors daily and leave detailed notes on the account. * Immediately notify Welcome Desk staff of MDs on the UPS list. * Post any variation of club hours in a timely manner. * Perform other duties as reasonably assigned.
    $26k-40k yearly est. 31d ago
  • Fitness Consultant

    Gold's Gym International, Inc. 4.3company rating

    Gold's Gym International, Inc. job in Richmond, VA

    The Fitness Consultant is responsible for promoting and selling memberships to potential new members and selling renewals/upgrades to current gym members. Major Responsibilities: * Generates sales through Company-sponsored (walk-ins and TI's) and employee sponsored (outreach and promotions). * Maintains accurate records of all Company-sponsored and employee-sponsored. * Follows up on all prospects by using established Gold's Gym sales systems. * Conducts gym tours using established Gold's Gym sales systems. * Conducts telephone inquiries using established Gold's Gym sales systems. * Establishes and maintains a minimum of 10 lead boxes/bowls in the community on a monthly basis. * Must establish and maintain a minimum required referral program as defined by Gold's Gym Company standards. * Maintain FC planner using established sales systems. * Must be current on Gold's Gym Company pricing and promotion schedule. * Maintains information on club history, background, philosophy, facilities, staff and policies. * Has a thorough knowledge of, adheres to, and enforces Company policies and procedures as they pertain to gym operations. * Assumes responsibility for developing selling skills. * Prepares for, attends and actively participates in sales meetings. * Maintains a positive relationship with the rest of the staff. Supports other staff in achieving their goals * Participates in all scheduled meetings as directed by the General Manager or Assistant General Manager. * Successfully completes the FC Training courses. Qualifications & Requirements: * High school diploma and some college course completion required. College degree, either Associate or Bachelor's preferred. * Excellent sales, communication and customer service skills. * Must be able to successfully pass all testing requirements including gym tours, telephone inquiry, counselor planner audit, guest card audit, lead box/bowl program, referral program and corporate outreach program. * Ability to achieve acceptable level of units per month. * Thorough understanding of Gold's Gym's membership sales systems. * Demonstrated understanding of the Daily Sales Stat report and its contents. * Basic computer skills. * Current CPR Certification
    $21k-29k yearly est. 60d+ ago
  • Club Manager

    Anytime Fitness 4.5company rating

    Mechanicsville, VA job

    We are looking for a motivated Membership Sales Representative to join our team! You will be responsible for growing our memberships and creating exceptional experience for current and prospective members. You are driven, a natural people person, and thrive in roles where you are incentivized and rewarded by your achievements. Your passion for health and fitness inspires you to help others find joy to lead their best lives! Responsibilities: Execute sales process for new memberships Conduct gym tours to guests and potential members Achieve minimum production requirements and sales quotas Stay up-to-date on company pricing and promotions Enthusiastically greet members, prospective members, and guests Provide a high-level of customer service to all members and prospective members Help enforce facility rules and regulations, ensuring facility is clean and safe Qualifications: Previous sales experience in fitness membership sales preferred Excellent sales, communication, and customer service skills required Goal-oriented with an ability to achieve sales in memberships and other services Passion for health & fitness Basic computer proficiency Benefits: (For full time team members only): 6 paid major holidays 40 Paid Time off (PTO) hours in a calendar year 40 Sick hours in a calendar year 50% of Medical Insurance premium paid by the Company for the Employee only. 401(k) employer match (up to 3.5%). 12 month waiting period applies. Free membership to a family member. Opportunity for education and career growth Complete our short application today! Compensation: $35,000.00 - $55,000.00 per year We are looking for people who have a passion for health and fitness and love to succeed. You are a process-oriented leader who gets excited about helping our members live a healthy lifestyle and meet their personal goals. Job postings listed on this site are with independently owned and operated franchised Anytime Fitness studios. Any application or other information submitted through this site is transmitted directly to the identified location. Each franchised Anytime Fitness studio is responsible for making its own local hiring decisions, determining compensation, benefits, and other terms of employment. Anytime Fitness Franchisor, LLC does not direct or participate in employment conditions or decisions at franchised locations. By submitting an application or information through this site you acknowledge that you are applying for employment with a franchised studio location and not Anytime Fitness Franchisor, LLC.
    $35k-55k yearly Auto-Apply 60d+ ago
  • Pack Team Lead - Second Shift

    Equinox Growers 4.7company rating

    Louisa, VA job

    Equinox Growers is a large-scale greenhouse operation specializing in the growing and packaging of fresh lettuce for major retailers across the United States. We are committed to food safety, quality, sustainability, and operational excellence, delivering consistently fresh products from our greenhouses to store shelves nationwide. We are currently seeking a dependable and motivated Pack Lead - Second Shift to support our packaging operations in a fast-paced food production environment. This hands-on leadership role is responsible for coordinating daily packaging activities, guiding the pack crew, and ensuring production goals, quality standards, and food safety requirements are met. The Pack Lead works closely with the Production Manager and General Manager to execute daily plans while maintaining a safe, organized, and efficient work environment. This position is ideal for candidates with production or food manufacturing experience who are looking to advance into a leadership role within a growing organization. Requirements What You'll Do Supervise and lead the 2nd shift (2PM-10PM) pack team to ensure daily production goals are met Lead by example to promote safe work practices and food safety standards Train and coach team members on operating procedures, safety, and sanitation Follow and enforce all Standard Operating Procedures (SOPs), quality standards, and inspections Create and execute daily packaging plans under the direction of the Production Manager Monitor equipment and product quality, reporting issues promptly Ensure accurate completion of food safety tests, logs, and required documentation Maintain a clean, organized, and sanitary work area Escalate food safety or quality concerns to leadership as needed What We're Looking For At least 1 year of experience in a production, manufacturing, or warehouse environment Food or agriculture industry experience preferred Bilingual in English and Spanish (required) Training or experience in food safety and sanitation Ability to read and follow SOPs, safety rules, and labeling instructions Experience completing routine production or food safety logs Basic math skills (addition, subtraction, multiplication, division) Work Environment Work areas include processing and packaging line, warehouse, and cold storage environments Temperatures in key pack areas are maintained at 36 degrees for Food Safety & integrity of our finished product. Moderate noise levels from machinery and cooling systems Physical Requirements Frequent standing and walking throughout the shift Regular use of hands for handling, grasping, and packaging tasks Ability to use machine interfaces and comfort with technology Reaching, bending, stooping, kneeling, crouching, and occasional climbing Ability to lift up to 25 lbs occasionally and 10 lbs frequently Benefits Full-time, stable employment in an essential food production industry Opportunity to develop leadership skills in a growing organization Team-focused, safety-first culture Make an impact by helping deliver fresh, high-quality produce to customers nationwide Private Health Insurance Paid Time Off Performance Bonuses
    $22k-29k yearly est. Auto-Apply 22d ago
  • Aquatic Swim Instructor

    American Family Fitness 2.9company rating

    Colonial Heights, VA job

    Objective: To instruct swim lessons and improve/develop swim skills Reports to: Aquatic Manager (AM) Criteria: WSI certification CPR and AED Certification Proficient oral, written, and technology communication (email/text) skills As an AFF team member, responsibilities include, but are not limited to: * To Get & Keep Members. * Perform duties according to the companys Mission, Vision, Pillars of Success, Service Standards, and Business philosophy, and continually provide optimal performance for net member growth, retention, and club profitability. * Provide the highest quality of customer service to all members by greeting them with a welcoming, friendly, energetic, and positive attitude at all times. Use members names as often as possible. * Embrace and follow the company Service Standards, the guidelines outlined in the AFF Training and Policy Manuals, and any applicable department-specific team handbooks. * Know the clubs emergency response protocol and be prepared to act. Exercise sound judgment with safety as a priority. * Arrive to work 10 minutes early. Wear department-specific uniform. * Actively participate in all department and club meetings. * Be a team player by contributing to both club and organizational goals. * Maintain open and honest communication with the team, partnering together as fitness professionals. As a Swim Instructor/Coach, additional responsibilities include, but are not limited to: * Align with company and industry guidelines in order to provide appropriate instruction according to the level and type of class. * Provide a fun, energetic and safe environment for participants. * Actively promote and seek new participants for swim lessons, Masters and Flying Fish Swim Team as well as renewing current participants. * Perform other duties as reasonably assigned.
    $19k-25k yearly est. 31d ago
  • Weekend Porter

    Gold's Gym International, Inc. 4.3company rating

    Gold's Gym International, Inc. job in Brandermill, VA

    * Responsible for maintaining the cleanliness of equipment and ensure it is sanitized. * Sweeps, dusts, mops scrubs and vacuums hallways, stairs, office space and other assigned areas of the overall gym. * Cleans, mops, scrubs, polishes, and disinfects all bathroom areas as needed. * Responsible for maintaining a sufficient supply of materials (e.g. towels, tissue, soap, etc.) in all bathrooms in assigned areas. * Empties trash and garbage containers in all assigned areas, as well as the gym overall. * Maintains all floor areas in a safe, clean, and orderly manner. * Observes equipment for potential safety hazards. * Current CPR Certification
    $19k-25k yearly est. 60d+ ago
  • Front Desk Associate - Saturday & Sunday 1pm-8pm

    Gold's Gym International, Inc. 4.3company rating

    Gold's Gym International, Inc. job in Brandermill, VA

    Front Desk Associate Saturday & Sunday 6:45am-1pm The Front Desk Associate will greet and direct members, guests and staff as they enter the gym. This position will provide assistance to members along with inquiries about gym operations and policies, as well as perform various administrative duties. This detail-oriented individual will possess excellent customer service skills and the ability to communicate effectively with both staff and members. Basic understanding of accounting principles, cash processing procedures and computer skills required. Gold's Gym will continue to change lives by helping people reach their individual potential. Join the team in getting us where we need to go and you'll see no limit to your career potential. . Apply Today!
    $20k-26k yearly est. 13d ago
  • Fitness Consultant

    Gold's Gym International, Inc. 4.3company rating

    Gold's Gym International, Inc. job in Brandermill, VA

    The Fitness Consultant is responsible for promoting and selling memberships to potential new members and selling renewals/upgrades to current gym members. Major Responsibilities: * Generates sales through Company-sponsored (walk-ins and TI's) and employee sponsored (outreach and promotions). * Maintains accurate records of all Company-sponsored and employee-sponsored. * Follows up on all prospects by using established Gold's Gym sales systems. * Conducts gym tours using established Gold's Gym sales systems. * Conducts telephone inquiries using established Gold's Gym sales systems. * Establishes and maintains a minimum of 10 lead boxes/bowls in the community on a monthly basis. * Must establish and maintain a minimum required referral program as defined by Gold's Gym Company standards. * Maintain FC planner using established sales systems. * Must be current on Gold's Gym Company pricing and promotion schedule. * Maintains information on club history, background, philosophy, facilities, staff and policies. * Has a thorough knowledge of, adheres to, and enforces Company policies and procedures as they pertain to gym operations. * Assumes responsibility for developing selling skills. * Prepares for, attends and actively participates in sales meetings. * Maintains a positive relationship with the rest of the staff. Supports other staff in achieving their goals * Participates in all scheduled meetings as directed by the General Manager or Assistant General Manager. * Successfully completes the FC Training courses. Qualifications & Requirements: * High school diploma and some college course completion required. College degree, either Associate or Bachelor's preferred. * Excellent sales, communication and customer service skills. * Must be able to successfully pass all testing requirements including gym tours, telephone inquiry, counselor planner audit, guest card audit, lead box/bowl program, referral program and corporate outreach program. * Ability to achieve acceptable level of units per month. * Thorough understanding of Gold's Gym's membership sales systems. * Demonstrated understanding of the Daily Sales Stat report and its contents. * Basic computer skills. * Current CPR Certification
    $21k-29k yearly est. 60d+ ago

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