Service Manager jobs at Gold's Gym - 41 jobs

Company & Benefits As one of the largest independently owned operators of Planet Fitness clubs, Ohana Growth Partners' core purpose is to inspire people to change their lives (and have fun doing it)! We are an equal opportunity employer who celebrates diversity and equity and are committed to creating an inclusive environment for all employees. Some of our benefits include: Positive and professional environment where our brand promise is “Judgement Free Zone” Growth Opportunities: over 90% of our management team started as an entry level team member Competitive pay 401K Retirement Fund (Annual discretionary employer match up to 6%) Regular involvement in community outreach events Free employee Black Card Membership Summary The Service Desk Associate is responsible for service desk administration, membership sales, and overall cleanliness of the facility and equipment. This person will provide excellent customer service to both members and non-members as they will frequently communicate and interact with both members and guests as well as management and staff and must maintain excellent relationships. Essential Job Functions Greet all members and guests upon arrival and say goodbye upon departure; Monitor club access to both members and non-members; Answer questions and handle member and guest complaints; Answer phone calls and provide information to prospects; Give tours to prospective members; Sell memberships, write agreements, and enter new members into database; Operate Point-of-Sale system and collect balances on past due accounts; Organize and maintain customer service front desk; Schedule appointments for fitness training sessions; Complete the Club Walk-Around every 20 minutes and complete checklists; Answer questions and give guidance to new employees; Perform beginning of shift and end of shift procedures; Perform club housekeeping including, but not limited to: Cleaning equipment (and under equipment), hydromassage beds, chairs, benches, showers, changing stalls, lockers, toilets, sinks, mirrors, hand dryers, top of stalls; Dusting where and when necessary including vents; Wiping tile, walls, and doors; Vacuuming and mopping floors; Replenishing toilet paper and soap; Emptying trash cans; and, Maintaining organization of cleaning closet. Demonstrate a commitment to diversity, equity, and inclusion that embraces the contributions of all team members; and, Perform all other duties as assigned or required. Education & Experience High School Diploma or G.E.D. preferred; Previous customer service and/or sales experience preferred; Previous cleaning/maintenance experience preferred; and, Basic computer literacy. Skills and Abilities Excellent phone, communication, and interpersonal skills; Understand and be able to communicate the Judgment Free Zone concept; Accuracy with numbers; Ability to follow directions; Ability to work well independently and with others; Positive attitude and willingness to help others; Ability to maintain composure in difficult situations; and, Ability to recognize and learn from mistakes. Physical Environment & Requirements Primarily indoor environment with normal exposure to light, sound, heat, and cold; Must be able to frequently walk, stand, bend, stoop, kneel, crouch, grasp, and reach; Must be able frequently move, lift, push, pull, carry at least 60 lbs.; Must be able to operate equipment such as vacuums and floor scrubbers; Exposure to standard cleaning fluids and chemicals; Must be able to recognize, identify, and judge behavior within environment; and, Must have the ability to communicate information and ideas so others will understand and must be able to exchange accurate information. Nothing in this restricts management's right to assign or reassign duties and responsibilities to this job at any time. This description reflects management's assignment of essential functions, it does not prescribe or restrict the tasks that may be assigned. This job description is subject to change at any time.

The main function of the Assistant General Manager (AGM) position is to directly assist the General Manager (GM) with managing and controlling the day to day operations of the gym according to set policies, procedures and business practices. The position reports directly to the GM of the gym and, at the desire of the GM or upper management, can provide supervision to all front desk, customer service, maintenance and fitness training personnel of gym. The position is accountable for achieving the desired goals and expectations of the gym second only to the GM and upper management. The position is also intended as a means of development, training, preparation and succession for the GM position. Duties include, but are not limited to: Actively promotes the philosophy, mission statement and vision of Planet Fitness Oversees the entire operation of the gym according to defined policies Responsible for the completion of all administrative tasks and reports Supervises all staff Schedules staff to adequately cover needs Trains new employees Prepares annual employee evaluations Responsible for member service Responsible for cleanliness and appearance of the club Authorizes all expenditures Accepts applications and interviews candidates Maintains attendance records and other records required by law Calculates employee hours worked and coordinates with payroll service Manages all marketing efforts Plans and places ads Does all bank deposits Prepares all administrative forms and reports Meets and greets potential members and provides them with a tour of the club Deals with member problems and questions Engages in competitive shopping Ensures the gym opens and closes promptly Pitches in and performs a variety of tasks as needed Job Requirements / Certifications: Prior supervisory experience preferred Gym work experience and fitness background preferred Skills Required: Ability to learn, perform and oversee every job function in the gym Demonstrates excellent communication and organization skills Demonstrates a good understanding of PC business application programs (Microsoft Office) Special Characteristics: Demonstrates strong leadership and supervisory qualities Demonstrates a take-charge attitude and champions change Demonstrates a willingness to pitch in, do whatever is need, and a drive for results Demonstrates enjoyment and ease at working with people Key Performance Indicators: Earnings (EBITDA) Revenues Net Expense EFT Rate Close Rate Tour Rate Close Rate on Tours Black Card Sales Rate Retention Rate Fitness Training Rate Merchandise Sales Margin Payroll % of Revenue Surveys Inspections Reporting Core Values: Loyalty Integrity Service

The main function of the General Manager (GM) position is to manage and control the day to day operations of the club according to set policies and procedures and business practices. The position reports directly to the executive in charge of club operations and/or the Regional Manager. All front desk, customer service, maintenance and fitness training personnel assigned to the respective club report directly to the GM. Duties include, but are not limited to: Actively promotes the philosophy, mission statement and vision of Planet Fitness Oversees the entire operation of the gym Is responsible for the completion of all administrative tasks and reports Supervises all staff Schedules staff to adequately cover needs Trains new employees Prepares annual employee evaluations Is responsible for member service Is responsible for cleanliness and appearance of the club Authorizes all expenditures Accepts applications and interviews candidates Maintains attendance records and other records required by law Calculates employee hours worked and coordinates with payroll service Manages all marketing efforts Plans and places ads Does all bank deposits Prepares all administrative forms and reports Meets and greets potential members and provides them with a tour of the club Job Requirements / Certifications: Have prior supervisory experience and strong leadership qualities Be very familiar with a gym environment or have a fitness background Priorities: Makes sure the gym opens and closes promptly Be able to oversee all functions within the club Engages in competitive shopping Deals with member problems and questions Skills Required: Have solid communication and organization skills Have the ability to learn and perform every function in the club Special Characteristics: Enjoy working with people Pitches in and performs a variety of tasks as needed Be a take-charge individual Key Performance Indicators / Weight Factor: Earnings (EBITDA) / 5 Revenues / 1 Net Expense / 1 EFT Rate / 1 Close Rate / 1 Tour Rate / 1 Close Rate on Tours / 1 Black Card Sales Rate / 1 Retention Rate / 1 Fitness Training Rate / 1 Merchandise Sales Margin / 1 Payroll % of Revenue / 2 Surveys / 1 Inspection / 1 Reporting / 1 Core Values: Loyalty Integrity Service

The Assistant Manager will be responsible for assisting in the oversight of gym operations to ensure an exceptional "Judgement Free" member experience as well as a financially successful club. Full time: 40 hours per week. Mon-Thurs 2p-10p, Saturdays 9a-5p. (Asst Mgr can also earn up to a $200 bonus per month) Essential Duties and Responsibilities * Assist in recruiting, hiring, training and developing a high performing staff consisting of Member Service Representatives, Trainers and Custodians. * Assist in maintaining a welcoming atmosphere for all members, prospective members and guests and ensuring staff follows superior customer service guidelines. * Assist with Staff Management and provide backup support to Club Manager as needed. * Assist in scheduling and supervising staff. * Member service oversight - Ensuring staff is providing a superior customer experience at all times. * Assist in resolving or escalating employee issues or concerns. * Involved in all front desk related activities including: * Answer phones in a friendly manner and assist callers with a variety of questions. * Check members into the system. * New member sign-up. * Take prospective members on tours. * Facilitate all member requests, issues and questions. * Assist in overseeing cleanliness and maintenance of facility. * Assist in ordering of supplies using specific budget based on club requirements. * Assist in tracking statistics and reports (weekly, monthly, and annually). * Backup support for any employee who is absent. Qualifications/Requirements * Superior customer service skills, preferably in the fitness industry. * Experience working as a Member Service Representative at Planet Fitness. * Solid supervisory, diplomacy and listening skills. * Basic computer proficiency (Microsoft Suite). * Hard working, enthusiastic and energetic! * Strong problem resolution skills. * Current CPR Certification required. * High school diploma/GED equivalent required. * Must be 18 year of age or older. Physical Demands * Continual standing and walking during shift. * Continual talking in person or on the phone during shift. * Must be able to occasionally lift up to 50 lbs. * Will occasionally encounter toxic chemicals during shift. Benefit Basics All staff will also receive a free Black Card membership after 90 days of employment As a Core Development and Management employee you are eligible for benefits if you are regularly scheduled and work at least 30 hours per week. Benefits are effective on the first of the month following the date of hire. Benefit offerings include Medical options, Dental, Vision, Flexible Spending Accounts, 401k with company contribution, paid vacation time plus additional ancillary benefits like access to Pet Insurance and Aflac. In addition, we are growing and opportunities for advancement are often available. We take pride in promoting from within! Compensation: $22.63 - $23.24 per hour JOIN THE CLUB. Enhancing people's lives with an affordable, high-quality fitness experience requires a team of inspiring, motivated and fun-loving go-getters. As one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, Planet Fitness is just getting warmed up. We're continuously seeking top talent to join us in cultivating the Judgement Free Zone and shaping the future of our brand. With more than 2,000 locations in all 50 states, the District of Columbia, Puerto Rico, Canada, the Dominican Republic, Panama, Mexico and Australia, there's plenty of opportunity on our Planet and we are always looking for talented individuals to join our team! Our member mission says it best: our product is a tool, a means to an end; not a brand name or a mold maker, but a tool that can be used by anyone. To use our product, members need to feel inspired and motivated. That's where you come in. If you're looking for a place where you can make a difference in a customer's life, you've found it. Come to add your mojo to the Judgement Free Zone, but stay for the feeling that you're making a difference on our Planet. TO FIND YOUR PERFECT FIT, SEARCH FOR A CLUB OPPORTUNITY NEAR YOU. Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.

Benefits: * Bonus based on performance * Free uniforms * Opportunity for advancement * Training & development The Assistant Manager will be responsible for assisting in the oversight of gym operations to ensure an exceptional "Judgement Free" member experience as well as a financially successful club. Full time: 40 hours per week. Essential Duties and Responsibilities * Assist in recruiting, hiring, training and developing a high performing staff consisting of Member Service Representatives, Trainers and Custodians. * Assist in maintaining a welcoming atmosphere for all members, prospective members and guests and ensuring staff follows superior customer service guidelines. * Assist with Staff Management and provide backup support to Club Manager as needed. * Assist in scheduling and supervising staff. * Member service oversight - Ensuring staff is providing a superior customer experience at all times. * Assist in resolving or escalating employee issues or concerns. * Involved in all front desk related activities including: * Answer phones in a friendly manner and assist callers with a variety of questions. * Check members into the system. * New member sign-up. * Take prospective members on tours. * Facilitate all member requests, issues and questions. * Assist in overseeing cleanliness and maintenance of facility. * Assist in ordering of supplies using specific budget based on club requirements. * Assist in tracking statistics and reports (weekly, monthly, and annually). * Backup support for any employee who is absent. Qualifications/Requirements * Superior customer service skills, preferably in the fitness industry. * Experience working as a Member Service Representative at Planet Fitness. * Solid supervisory, diplomacy and listening skills. * Basic computer proficiency (Microsoft Suite). * Hard working, enthusiastic and energetic! * Strong problem resolution skills. * Current CPR Certification required. * High school diploma/GED equivalent required. * Must be 18 year of age or older. Physical Demands * Continual standing and walking during shift. * Continual talking in person or on the phone during shift. * Must be able to occasionally lift up to 50 lbs. * Will occasionally encounter toxic chemicals during shift. Benefit Basics All staff will also receive a free Black Card membership after 90 days of employment As a Core Development and Management employee you are eligible for benefits if you are regularly scheduled and work at least 30 hours per week. Benefits are effective on the first of the month following the date of hire. Benefit offerings include Medical options, Dental, Vision, Flexible Spending Accounts, 401k with company contribution, paid vacation time plus additional ancillary benefits like access to Pet Insurance and Aflac. In addition, we are growing and opportunities for advancement are often available. We take pride in promoting from within! Compensation: $22.63 - $23.00 per hour JOIN THE CLUB. Enhancing people's lives with an affordable, high-quality fitness experience requires a team of inspiring, motivated and fun-loving go-getters. As one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, Planet Fitness is just getting warmed up. We're continuously seeking top talent to join us in cultivating the Judgement Free Zone and shaping the future of our brand. With more than 2,000 locations in all 50 states, the District of Columbia, Puerto Rico, Canada, the Dominican Republic, Panama, Mexico and Australia, there's plenty of opportunity on our Planet and we are always looking for talented individuals to join our team! Our member mission says it best: our product is a tool, a means to an end; not a brand name or a mold maker, but a tool that can be used by anyone. To use our product, members need to feel inspired and motivated. That's where you come in. If you're looking for a place where you can make a difference in a customer's life, you've found it. Come to add your mojo to the Judgement Free Zone, but stay for the feeling that you're making a difference on our Planet. TO FIND YOUR PERFECT FIT, SEARCH FOR A CLUB OPPORTUNITY NEAR YOU. Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.

Benefits: Health insurance Training & development Bonus based on performance Job SummaryThe Assistant Manager will be responsible for assisting in the oversight of gym operations to ensure an exceptional “Judgement Free” member experience as well as a financially successful club.Full time: 40 hours per week. Essential Duties and Responsibilities Assist in recruiting, hiring, training and developing a high performing staff consisting of Member Service Representatives, Trainers and Custodians. Assist in maintaining a welcoming atmosphere for all members, prospective members and guests and ensuring staff follows superior customer service guidelines. Assist with Staff Management and provide backup support to Club Manager as needed. Assist in scheduling and supervising staff. Member service oversight - Ensuring staff is providing a superior customer experience at all times. Assist in resolving or escalating employee issues or concerns. Involved in all front desk related activities including: Answer phones in a friendly manner and assist callers with a variety of questions. Check members into the system. New member sign-up. Take prospective members on tours. Facilitate all member requests, issues and questions. Assist in overseeing cleanliness and maintenance of facility. Assist in ordering of supplies using specific budget based on club requirements. Assist in tracking statistics and reports (weekly, monthly, and annually). Backup support for any employee who is absent. Qualifications/Requirements Superior customer service skills, preferably in the fitness industry. Experience working as a Member Service Representative at Planet Fitness. Solid supervisory, diplomacy and listening skills. Basic computer proficiency (Microsoft Suite). Hard working, enthusiastic and energetic! Strong problem resolution skills. Current CPR Certification required. High school diploma/GED equivalent required. Must be 18 year of age or older. Physical Demands Continual standing and walking during shift. Continual talking in person or on the phone during shift. Must be able to occasionally lift up to 50 lbs. Will occasionally encounter toxic chemicals during shift. Benefit Basics All staff will also receive a free Black Card membership. As a Core Development and Management employee you are eligible for benefits if you are regularly scheduled and work at least 30 hours per week. Benefits are effective on the first of the month following the date of hire. Benefit offerings include medical options, Dental, Vision, Flexible Spending Accounts, 401k with company contribution. In addition, we are growing and opportunities for advancement are often available. We take pride in promoting from within! Compensation: $22.63 - $23.00 per hour JOIN THE CLUB. Enhancing people's lives with an affordable, high-quality fitness experience requires a team of inspiring, motivated and fun-loving go-getters. As one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, Planet Fitness is just getting warmed up. We're continuously seeking top talent to join us in cultivating the Judgement Free Zone and shaping the future of our brand. With more than 2,000 locations in all 50 states, the District of Columbia, Puerto Rico, Canada, the Dominican Republic, Panama, Mexico and Australia, there's plenty of opportunity on our Planet and we are always looking for talented individuals to join our team! Our member mission says it best: our product is a tool, a means to an end; not a brand name or a mold maker, but a tool that can be used by anyone. To use our product, members need to feel inspired and motivated. That's where you come in. If you're looking for a place where you can make a difference in a customer's life, you've found it. Come to add your mojo to the Judgement Free Zone, but stay for the feeling that you're making a difference on our Planet. TO FIND YOUR PERFECT FIT, SEARCH FOR A CLUB OPPORTUNITY NEAR YOU. Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.

Benefits: * 401(k) * Employee discounts * Opportunity for advancement * Paid time off * Training & development * Wellness resources The Assistant Manager will be responsible for assisting in the oversight of gym operations to ensure an exceptional "Judgement Free" member experience as well as a financially successful club. Full time: 40 hours per week. Schedule may vary based on the needs of the club. (Asst Mgr can also earn up to a $500 bonus per month) Essential Duties and Responsibilities * Assist in recruiting, hiring, training and developing a high performing staff consisting of Member Service Representatives, Trainers and Custodians. * Assist in maintaining a welcoming atmosphere for all members, prospective members and guests and ensuring staff follows superior customer service guidelines. * Assist with Staff Management and provide backup support to Club Manager as needed. * Assist in scheduling and supervising staff. * Member service oversight - Ensuring staff is providing a superior customer experience at all times. * Assist in resolving or escalating employee issues or concerns. * Involved in all front desk related activities including: * Answer phones in a friendly manner and assist callers with a variety of questions. * Check members into the system. * New member sign-up. * Take prospective members on tours. * Facilitate all member requests, issues and questions. * Assist in overseeing cleanliness and maintenance of facility. * Assist in ordering of supplies using specific budget based on club requirements. * Assist in tracking statistics and reports (weekly, monthly, and annually). * Backup support for any employee who is absent. Qualifications/Requirements * Superior customer service skills, preferably in the fitness industry. * Experience working as a Member Service Representative at Planet Fitness. * Solid supervisory, diplomacy and listening skills. * Basic computer proficiency (Microsoft Suite). * Hard working, enthusiastic and energetic! * Strong problem resolution skills. * Current CPR Certification required. * High school diploma/GED equivalent required. * Must be 18 year of age or older. Physical Demands * Continual standing and walking during shift. * Continual talking in person or on the phone during shift. * Must be able to occasionally lift up to 50 lbs. * Will occasionally encounter toxic chemicals during shift. Benefit Basics All staff will also receive a free Black Card membership after 90 days of employment As a Core Development and Management employee you are eligible for benefits if you are regularly scheduled and work at least 30 hours per week. Benefits are effective on the first of the month following the date of hire. Benefit offerings include Medical options, Dental, Vision, Flexible Spending Accounts, 401k with company contribution, paid vacation time plus additional ancillary benefits like access to Pet Insurance and Aflac. In addition, we are growing and opportunities for advancement are often available. We take pride in promoting from within! Compensation: $18.00 - $20.00 per hour JOIN THE CLUB. Enhancing people's lives with an affordable, high-quality fitness experience requires a team of inspiring, motivated and fun-loving go-getters. As one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, Planet Fitness is just getting warmed up. We're continuously seeking top talent to join us in cultivating the Judgement Free Zone and shaping the future of our brand. With more than 2,000 locations in all 50 states, the District of Columbia, Puerto Rico, Canada, the Dominican Republic, Panama, Mexico and Australia, there's plenty of opportunity on our Planet and we are always looking for talented individuals to join our team! Our member mission says it best: our product is a tool, a means to an end; not a brand name or a mold maker, but a tool that can be used by anyone. To use our product, members need to feel inspired and motivated. That's where you come in. If you're looking for a place where you can make a difference in a customer's life, you've found it. Come to add your mojo to the Judgement Free Zone, but stay for the feeling that you're making a difference on our Planet. TO FIND YOUR PERFECT FIT, SEARCH FOR A CLUB OPPORTUNITY NEAR YOU. Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.

Benefits: 401(k) Employee discounts Opportunity for advancement Paid time off Training & development Wellness resources Job SummaryThe Assistant Manager will be responsible for assisting in the oversight of gym operations to ensure an exceptional “Judgement Free” member experience as well as a financially successful club. Full time: 40 hours per week. Schedule may vary based on the needs of the club. (Asst Mgr can also earn up to a $500 bonus per month) Essential Duties and Responsibilities Assist in recruiting, hiring, training and developing a high performing staff consisting of Member Service Representatives, Trainers and Custodians. Assist in maintaining a welcoming atmosphere for all members, prospective members and guests and ensuring staff follows superior customer service guidelines. Assist with Staff Management and provide backup support to Club Manager as needed. Assist in scheduling and supervising staff. Member service oversight - Ensuring staff is providing a superior customer experience at all times. Assist in resolving or escalating employee issues or concerns. Involved in all front desk related activities including: Answer phones in a friendly manner and assist callers with a variety of questions. Check members into the system. New member sign-up. Take prospective members on tours. Facilitate all member requests, issues and questions. Assist in overseeing cleanliness and maintenance of facility. Assist in ordering of supplies using specific budget based on club requirements. Assist in tracking statistics and reports (weekly, monthly, and annually). Backup support for any employee who is absent. Qualifications/Requirements Superior customer service skills, preferably in the fitness industry. Experience working as a Member Service Representative at Planet Fitness. Solid supervisory, diplomacy and listening skills. Basic computer proficiency (Microsoft Suite). Hard working, enthusiastic and energetic! Strong problem resolution skills. Current CPR Certification required. High school diploma/GED equivalent required. Must be 18 year of age or older. Physical Demands Continual standing and walking during shift. Continual talking in person or on the phone during shift. Must be able to occasionally lift up to 50 lbs. Will occasionally encounter toxic chemicals during shift. Benefit Basics All staff will also receive a free Black Card membership after 90 days of employment As a Core Development and Management employee you are eligible for benefits if you are regularly scheduled and work at least 30 hours per week. Benefits are effective on the first of the month following the date of hire. Benefit offerings include Medical options, Dental, Vision, Flexible Spending Accounts, 401k with company contribution, paid vacation time plus additional ancillary benefits like access to Pet Insurance and Aflac. In addition, we are growing and opportunities for advancement are often available. We take pride in promoting from within! Compensation: $18.00 - $20.00 per hour JOIN THE CLUB. Enhancing people's lives with an affordable, high-quality fitness experience requires a team of inspiring, motivated and fun-loving go-getters. As one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, Planet Fitness is just getting warmed up. We're continuously seeking top talent to join us in cultivating the Judgement Free Zone and shaping the future of our brand. With more than 2,000 locations in all 50 states, the District of Columbia, Puerto Rico, Canada, the Dominican Republic, Panama, Mexico and Australia, there's plenty of opportunity on our Planet and we are always looking for talented individuals to join our team! Our member mission says it best: our product is a tool, a means to an end; not a brand name or a mold maker, but a tool that can be used by anyone. To use our product, members need to feel inspired and motivated. That's where you come in. If you're looking for a place where you can make a difference in a customer's life, you've found it. Come to add your mojo to the Judgement Free Zone, but stay for the feeling that you're making a difference on our Planet. TO FIND YOUR PERFECT FIT, SEARCH FOR A CLUB OPPORTUNITY NEAR YOU. Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.

Job SummaryThe Assistant Manager will be responsible for assisting in the oversight of gym operations to ensure an exceptional “Judgement Free” member experience as well as a financially successful club. Full time: 40 hours per week. Mon-Thurs 2p-10p, Saturdays 9a-5p. (Asst Mgr can also earn up to a $200 bonus per month) Essential Duties and Responsibilities Assist in recruiting, hiring, training and developing a high performing staff consisting of Member Service Representatives, Trainers and Custodians. Assist in maintaining a welcoming atmosphere for all members, prospective members and guests and ensuring staff follows superior customer service guidelines. Assist with Staff Management and provide backup support to Club Manager as needed. Assist in scheduling and supervising staff. Member service oversight - Ensuring staff is providing a superior customer experience at all times. Assist in resolving or escalating employee issues or concerns. Involved in all front desk related activities including: Answer phones in a friendly manner and assist callers with a variety of questions. Check members into the system. New member sign-up. Take prospective members on tours. Facilitate all member requests, issues and questions. Assist in overseeing cleanliness and maintenance of facility. Assist in ordering of supplies using specific budget based on club requirements. Assist in tracking statistics and reports (weekly, monthly, and annually). Backup support for any employee who is absent. Qualifications/Requirements Superior customer service skills, preferably in the fitness industry. Experience working as a Member Service Representative at Planet Fitness. Solid supervisory, diplomacy and listening skills. Basic computer proficiency (Microsoft Suite). Hard working, enthusiastic and energetic! Strong problem resolution skills. Current CPR Certification required. High school diploma/GED equivalent required. Must be 18 year of age or older. Physical Demands Continual standing and walking during shift. Continual talking in person or on the phone during shift. Must be able to occasionally lift up to 50 lbs. Will occasionally encounter toxic chemicals during shift. Benefit Basics All staff will also receive a free Black Card membership after 90 days of employment As a Core Development and Management employee you are eligible for benefits if you are regularly scheduled and work at least 30 hours per week. Benefits are effective on the first of the month following the date of hire. Benefit offerings include Medical options, Dental, Vision, Flexible Spending Accounts, 401k with company contribution, paid vacation time plus additional ancillary benefits like access to Pet Insurance and Aflac. In addition, we are growing and opportunities for advancement are often available. We take pride in promoting from within! Compensation: $22.63 per hour JOIN THE CLUB. Enhancing people's lives with an affordable, high-quality fitness experience requires a team of inspiring, motivated and fun-loving go-getters. As one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, Planet Fitness is just getting warmed up. We're continuously seeking top talent to join us in cultivating the Judgement Free Zone and shaping the future of our brand. With more than 2,000 locations in all 50 states, the District of Columbia, Puerto Rico, Canada, the Dominican Republic, Panama, Mexico and Australia, there's plenty of opportunity on our Planet and we are always looking for talented individuals to join our team! Our member mission says it best: our product is a tool, a means to an end; not a brand name or a mold maker, but a tool that can be used by anyone. To use our product, members need to feel inspired and motivated. That's where you come in. If you're looking for a place where you can make a difference in a customer's life, you've found it. Come to add your mojo to the Judgement Free Zone, but stay for the feeling that you're making a difference on our Planet. TO FIND YOUR PERFECT FIT, SEARCH FOR A CLUB OPPORTUNITY NEAR YOU. Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.

Benefits: * Health insurance * Training & development * Bonus based on performance The Assistant Manager will be responsible for assisting in the oversight of gym operations to ensure an exceptional "Judgement Free" member experience as well as a financially successful club. Full time: 40 hours per week. Essential Duties and Responsibilities * Assist in recruiting, hiring, training and developing a high performing staff consisting of Member Service Representatives, Trainers and Custodians. * Assist in maintaining a welcoming atmosphere for all members, prospective members and guests and ensuring staff follows superior customer service guidelines. * Assist with Staff Management and provide backup support to Club Manager as needed. * Assist in scheduling and supervising staff. * Member service oversight - Ensuring staff is providing a superior customer experience at all times. * Assist in resolving or escalating employee issues or concerns. * Involved in all front desk related activities including: * Answer phones in a friendly manner and assist callers with a variety of questions. * Check members into the system. * New member sign-up. * Take prospective members on tours. * Facilitate all member requests, issues and questions. * Assist in overseeing cleanliness and maintenance of facility. * Assist in ordering of supplies using specific budget based on club requirements. * Assist in tracking statistics and reports (weekly, monthly, and annually). * Backup support for any employee who is absent. Qualifications/Requirements * Superior customer service skills, preferably in the fitness industry. * Experience working as a Member Service Representative at Planet Fitness. * Solid supervisory, diplomacy and listening skills. * Basic computer proficiency (Microsoft Suite). * Hard working, enthusiastic and energetic! * Strong problem resolution skills. * Current CPR Certification required. * High school diploma/GED equivalent required. * Must be 18 year of age or older. Physical Demands * Continual standing and walking during shift. * Continual talking in person or on the phone during shift. * Must be able to occasionally lift up to 50 lbs. * Will occasionally encounter toxic chemicals during shift. Benefit Basics All staff will also receive a free Black Card membership. As a Core Development and Management employee you are eligible for benefits if you are regularly scheduled and work at least 30 hours per week. Benefits are effective on the first of the month following the date of hire. Benefit offerings include medical options, Dental, Vision, Flexible Spending Accounts, 401k with company contribution. In addition, we are growing and opportunities for advancement are often available. We take pride in promoting from within! Compensation: $22.63 - $23.00 per hour JOIN THE CLUB. Enhancing people's lives with an affordable, high-quality fitness experience requires a team of inspiring, motivated and fun-loving go-getters. As one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, Planet Fitness is just getting warmed up. We're continuously seeking top talent to join us in cultivating the Judgement Free Zone and shaping the future of our brand. With more than 2,000 locations in all 50 states, the District of Columbia, Puerto Rico, Canada, the Dominican Republic, Panama, Mexico and Australia, there's plenty of opportunity on our Planet and we are always looking for talented individuals to join our team! Our member mission says it best: our product is a tool, a means to an end; not a brand name or a mold maker, but a tool that can be used by anyone. To use our product, members need to feel inspired and motivated. That's where you come in. If you're looking for a place where you can make a difference in a customer's life, you've found it. Come to add your mojo to the Judgement Free Zone, but stay for the feeling that you're making a difference on our Planet. TO FIND YOUR PERFECT FIT, SEARCH FOR A CLUB OPPORTUNITY NEAR YOU. Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.

Benefits: Dental insurance Employee discounts Free uniforms Health insurance Opportunity for advancement Paid time off Job SummaryThe Assistant Manager will be responsible for assisting in the oversight of gym operations to ensure an exceptional “Judgement Free” member experience as well as a financially successful club. Full time: 40 hours per week with open availability (Asst Mgr can also earn up to a $200 bonus per month) Essential Duties and Responsibilities Assist in recruiting, hiring, training and developing a high performing staff consisting of Member Service Representatives, Trainers and Custodians. Assist in maintaining a welcoming atmosphere for all members, prospective members and guests and ensuring staff follows superior customer service guidelines. Assist with Staff Management and provide backup support to Club Manager as needed. Assist in scheduling and supervising staff. Member service oversight - Ensuring staff is providing a superior customer experience at all times. Assist in resolving or escalating employee issues or concerns. Involved in all front desk related activities including: Answer phones in a friendly manner and assist callers with a variety of questions. Check members into the system. New member sign-up. Take prospective members on tours. Facilitate all member requests, issues and questions. Assist in overseeing cleanliness and maintenance of facility. Assist in ordering of supplies using specific budget based on club requirements. Assist in tracking statistics and reports (weekly, monthly, and annually). Backup support for any employee who is absent. Qualifications/Requirements Superior customer service skills, preferably in the fitness industry. Experience working as a Member Service Representative at Planet Fitness. Solid supervisory, diplomacy and listening skills. Basic computer proficiency (Microsoft Suite). Hard working, enthusiastic and energetic! Strong problem resolution skills. Current CPR Certification required. High school diploma/GED equivalent required. Must be 18 year of age or older. Physical Demands Continual standing and walking during shift. Continual talking in person or on the phone during shift. Must be able to occasionally lift up to 50 lbs. Will occasionally encounter toxic chemicals during shift. Benefit Basics All staff will also receive a free Black Card membership after 90 days of employment As a Core Development and Management employee you are eligible for benefits if you are regularly scheduled and work at least 30 hours per week. Benefits are effective on the first of the month following the date of hire. Benefit offerings include Medical options, Dental, Vision, Flexible Spending Accounts, 401k with company contribution, paid vacation time plus additional ancillary benefits like access to Pet Insurance and Aflac. In addition, we are growing and opportunities for advancement are often available. We take pride in promoting from within! Compensation: $22.63 per hour JOIN THE CLUB. Enhancing people's lives with an affordable, high-quality fitness experience requires a team of inspiring, motivated and fun-loving go-getters. As one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, Planet Fitness is just getting warmed up. We're continuously seeking top talent to join us in cultivating the Judgement Free Zone and shaping the future of our brand. With more than 2,000 locations in all 50 states, the District of Columbia, Puerto Rico, Canada, the Dominican Republic, Panama, Mexico and Australia, there's plenty of opportunity on our Planet and we are always looking for talented individuals to join our team! Our member mission says it best: our product is a tool, a means to an end; not a brand name or a mold maker, but a tool that can be used by anyone. To use our product, members need to feel inspired and motivated. That's where you come in. If you're looking for a place where you can make a difference in a customer's life, you've found it. Come to add your mojo to the Judgement Free Zone, but stay for the feeling that you're making a difference on our Planet. TO FIND YOUR PERFECT FIT, SEARCH FOR A CLUB OPPORTUNITY NEAR YOU. Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.

Job Summary The Assistant Manager will be responsible for assisting in the oversight of gym operations to ensure an exceptional "Judgement Free" member experience as well as a financially successful club. Essential Duties and Responsibilities * Assist in recruiting, hiring, training and developing a high performing staff consisting of Member Service Representatives, Trainers and Custodians. * Assist in maintaining a welcoming atmosphere for all members, prospective members and guests and ensuring staff follows superior customer service guidelines. * Assist with Staff Management and provide backup support to Club Manager as needed. * Assist in scheduling and supervising staff. * Member service oversight - Ensuring staff is providing a superior customer experience at all times. * Assist in resolving or escalating employee issues or concerns. * * Involved in all front desk related activities including: * Answer phones in a friendly manner and assist callers with a variety of questions. * Check members into the system. * New member sign-up. * Take prospective members on tours. * Facilitate all member requests, issues and questions. * * Assist in overseeing cleanliness and maintenance of facility. * Assist in ordering of supplies using specific budget based on club requirements. * Assist in tracking statistics and reports (weekly, monthly, and annually). * Backup support for any employee who is absent. Qualifications/Requirements * Superior customer service skills, preferably in the fitness industry. * Experience working as a Member Service Representative at Planet Fitness. * Solid supervisory, diplomacy and listening skills. * Basic computer proficiency (Microsoft Suite). * Hard working, enthusiastic and energetic! * Strong problem resolution skills. * Current CPR Certification required. * High school diploma/GED equivalent required. * Must be 18 year of age or older. Physical Demands * Continual standing and walking during shift. * Continual talking in person or on the phone during shift. * Must be able to occassionally lift up to 50 lbs. * Will occasionally encounter toxic chemicals during shift. Benefits * Starting pay $18.00 - $21.00 DOE * Full time after 90 day's & 30 plus hours option for benefits * Full time after 90 days receives PTO * Set schedules * Free Black Card Membership Compensation: $18.00 - $21.00 per hour JOIN THE CLUB. Enhancing people's lives with an affordable, high-quality fitness experience requires a team of inspiring, motivated and fun-loving go-getters. As one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, Planet Fitness is just getting warmed up. We're continuously seeking top talent to join us in cultivating the Judgement Free Zone and shaping the future of our brand. With more than 2,000 locations in all 50 states, the District of Columbia, Puerto Rico, Canada, the Dominican Republic, Panama, Mexico and Australia, there's plenty of opportunity on our Planet and we are always looking for talented individuals to join our team! Our member mission says it best: our product is a tool, a means to an end; not a brand name or a mold maker, but a tool that can be used by anyone. To use our product, members need to feel inspired and motivated. That's where you come in. If you're looking for a place where you can make a difference in a customer's life, you've found it. Come to add your mojo to the Judgement Free Zone, but stay for the feeling that you're making a difference on our Planet. TO FIND YOUR PERFECT FIT, SEARCH FOR A CLUB OPPORTUNITY NEAR YOU. Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.

The Assistant Manager will be responsible for assisting in the oversight of gym operations to ensure an exceptional “Judgement Free” member experience as well as a financially successful club. Essential Duties and Responsibilities Assist in recruiting, hiring, training and developing a high performing staff consisting of Member Service Representatives, Trainers and Custodians. Assist in maintaining a welcoming atmosphere for all members, prospective members and guests and ensuring staff follows superior customer service guidelines. Assist with Staff Management and provide backup support to Club Manager as needed. Assist in scheduling and supervising staff. Member service oversight - Ensuring staff is providing a superior customer experience at all times. Assist in resolving or escalating employee issues or concerns. Involved in all front desk related activities including: Answer phones in a friendly manner and assist callers with a variety of questions. Check members into the system. New member sign-up. Take prospective members on tours. Facilitate all member requests, issues and questions. Assist in overseeing cleanliness and maintenance of facility. Assist in ordering of supplies using specific budget based on club requirements. Assist in tracking statistics and reports (weekly, monthly, and annually). Backup support for any employee who is absent. Qualifications/Requirements Superior customer service skills, preferably in the fitness industry. Experience working as a Member Service Representative at Planet Fitness. Solid supervisory, diplomacy and listening skills. Basic computer proficiency (Microsoft Suite). Hard working, enthusiastic and energetic! Strong problem resolution skills. Current CPR Certification required. High school diploma/GED equivalent required. Must be 18 year of age or older. Physical Demands Continual standing and walking during shift. Continual talking in person or on the phone during shift. Must be able to occassionally lift up to 50 lbs. Will occasionally encounter toxic chemicals during shift. Benefits Starting pay $18.00 - $21.00 DOE Full time after 90 day's & 30 plus hours option for benefits Full time after 90 days receives PTO Set schedules Free Black Card Membership Compensation: $18.00 - $21.00 per hour JOIN THE CLUB. Enhancing people's lives with an affordable, high-quality fitness experience requires a team of inspiring, motivated and fun-loving go-getters. As one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, Planet Fitness is just getting warmed up. We're continuously seeking top talent to join us in cultivating the Judgement Free Zone and shaping the future of our brand. With more than 2,000 locations in all 50 states, the District of Columbia, Puerto Rico, Canada, the Dominican Republic, Panama, Mexico and Australia, there's plenty of opportunity on our Planet and we are always looking for talented individuals to join our team! Our member mission says it best: our product is a tool, a means to an end; not a brand name or a mold maker, but a tool that can be used by anyone. To use our product, members need to feel inspired and motivated. That's where you come in. If you're looking for a place where you can make a difference in a customer's life, you've found it. Come to add your mojo to the Judgement Free Zone, but stay for the feeling that you're making a difference on our Planet. TO FIND YOUR PERFECT FIT, SEARCH FOR A CLUB OPPORTUNITY NEAR YOU. Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.

Job Description: The main function of the Assistant General Manager (AGM) position is to directly assist the General Manager (GM) with managing and controlling the day to day operations of the gym according to set policies, procedures and business practices. The position reports directly to the GM of the gym and, at the desire of the GM or upper management, can provide supervision to all front desk, customer service, maintenance and fitness training personnel of gym. The position is accountable for achieving the desired goals and expectations of the gym second only to the GM and upper management. The position is also intended as a means of development, training, preparation and succession for the GM position. Duties include, but are not limited to: Actively promotes the philosophy, mission statement and vision of Planet Fitness Oversees the entire operation of the gym according to defined policies Responsible for the completion of all administrative tasks and reports Supervises all staff Schedules staff to adequately cover needs Trains new employees Prepares annual employee evaluations Responsible for member service Responsible for cleanliness and appearance of the club Authorizes all expenditures Accepts applications and interviews candidates Maintains attendance records and other records required by law Calculates employee hours worked and coordinates with payroll service Manages all marketing efforts Plans and places ads Does all bank deposits Prepares all administrative forms and reports Meets and greets potential members and provides them with a tour of the club Deals with member problems and questions Engages in competitive shopping Ensures the gym opens and closes promptly Pitches in and performs a variety of tasks as needed Job Requirements / Certifications: Prior supervisory experience preferred Gym work experience and fitness background preferred Skills Required: Ability to learn, perform and oversee every job function in the gym Demonstrates excellent communication and organization skills Demonstrates a good understanding of PC business application programs (Microsoft Office) Special Characteristics: Demonstrates strong leadership and supervisory qualities Demonstrates a take-charge attitude and champions change Demonstrates a willingness to pitch in, do whatever is need, and a drive for results Demonstrates enjoyment and ease at working with people Key Performance Indicators: Earnings (EBITDA) Revenues Net Expense EFT Rate Close Rate Tour Rate Close Rate on Tours Black Card Sales Rate Retention Rate Fitness Training Rate Merchandise Sales Margin Payroll % of Revenue Surveys Inspections Reporting Core Values: Loyalty Integrity Service

The Assistant Manager will be responsible for assisting in the oversight of gym operations to ensure an exceptional “Judgement Free” member experience as well as a financially successful club. Essential Duties and Responsibilities Assist in recruiting, hiring, training and developing a high performing staff consisting of Member Service Representatives, Trainers and Custodians. Assist in maintaining a welcoming atmosphere for all members, prospective members and guests and ensuring staff follows superior customer service guidelines. Assist with Staff Management and provide backup support to Club Manager as needed. Assist in scheduling and supervising staff. Member service oversight - Ensuring staff is providing a superior customer experience at all times. Assist in resolving or escalating employee issues or concerns. Involved in all front desk related activities including: Answer phones in a friendly manner and assist callers with a variety of questions. Check members into the system. New member sign-up. Take prospective members on tours. Facilitate all member requests, issues and questions. Assist in overseeing cleanliness and maintenance of facility. Assist in ordering of supplies using specific budget based on club requirements. Assist in tracking statistics and reports (weekly, monthly, and annually). Backup support for any employee who is absent. Qualifications/Requirements Superior customer service skills, preferably in the fitness industry. Experience working as a Member Service Representative at Planet Fitness. Solid supervisory, diplomacy and listening skills. Basic computer proficiency (Microsoft Suite). Hard working, enthusiastic and energetic! Strong problem resolution skills. Current CPR Certification required. High school diploma/GED equivalent required. Must be 18 year of age or older. Physical Demands Continual standing and walking during shift. Continual talking in person or on the phone during shift. Must be able to occassionally lift up to 50 lbs. Will occasionally encounter toxic chemicals during shift. JOIN THE CLUB. Enhancing people's lives with an affordable, high-quality fitness experience requires a team of inspiring, motivated and fun-loving go-getters. As one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, Planet Fitness is just getting warmed up. We're continuously seeking top talent to join us in cultivating the Judgement Free Zone and shaping the future of our brand. With more than 2,000 locations in all 50 states, the District of Columbia, Puerto Rico, Canada, the Dominican Republic, Panama, Mexico and Australia, there's plenty of opportunity on our Planet and we are always looking for talented individuals to join our team! Our member mission says it best: our product is a tool, a means to an end; not a brand name or a mold maker, but a tool that can be used by anyone. To use our product, members need to feel inspired and motivated. That's where you come in. If you're looking for a place where you can make a difference in a customer's life, you've found it. Come to add your mojo to the Judgement Free Zone, but stay for the feeling that you're making a difference on our Planet. TO FIND YOUR PERFECT FIT, SEARCH FOR A CLUB OPPORTUNITY NEAR YOU. Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.

The Assistant Manager will be responsible for assisting in the oversight of gym operations to ensure an exceptional "Judgement Free" member experience as well as a financially successful club. Full time: 40 hours per week. This position is eligible for the club monthly incentive program! Essential Duties and Responsibilities * Assist in recruiting, hiring, training and developing a high performing staff consisting of Member Service Representatives, Trainers and Custodians. * Assist in maintaining a welcoming atmosphere for all members, prospective members and guests and ensuring staff follows superior customer service guidelines. * Assist with Staff Management and provide backup support to Club Manager as needed. * Assist in scheduling and supervising staff. * Member service oversight - Ensuring staff is providing a superior customer experience at all times. * Assist in resolving or escalating employee issues or concerns. * Involved in all front desk related activities including: * Answer phones in a friendly manner and assist callers with a variety of questions. * Check members into the system. * New member sign-up. * Take prospective members on tours. * Facilitate all member requests, issues and questions. * Assist in overseeing cleanliness and maintenance of facility. * Assist in ordering of supplies using specific budget based on club requirements. * Assist in tracking statistics and reports (weekly, monthly, and annually). * Backup support for any employee who is absent. Qualifications/Requirements * Superior customer service skills, preferably in the fitness industry. * Experience working as a Member Service Representative at Planet Fitness. * Solid supervisory, diplomacy and listening skills. * Basic computer proficiency (Microsoft Suite). * Hard working, enthusiastic and energetic! * Strong problem resolution skills. * Current CPR Certification required. * High school diploma/GED equivalent required. * Must be 18 year of age or older. Physical Demands * Continual standing and walking during shift. * Continual talking in person or on the phone during shift. * Must be able to occasionally lift up to 50 lbs. * Will occasionally encounter toxic chemicals during shift. Benefit Basics All staff will also receive a free Black Card membership after 90 days of employment As a Core Development and Management employee you are eligible for benefits if you are regularly scheduled and work at least 30 hours per week. Benefits are effective on the first of the month following the date of hire. Benefit offerings include Medical options, Dental, Vision, Flexible Spending Accounts, 401k with company contribution, paid vacation time plus additional ancillary benefits like access to Pet Insurance and Aflac. In addition, we are growing and opportunities for advancement are often available. We take pride in promoting from within! Compensation: $19.38 per hour JOIN THE CLUB. Enhancing people's lives with an affordable, high-quality fitness experience requires a team of inspiring, motivated and fun-loving go-getters. As one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, Planet Fitness is just getting warmed up. We're continuously seeking top talent to join us in cultivating the Judgement Free Zone and shaping the future of our brand. With more than 2,000 locations in all 50 states, the District of Columbia, Puerto Rico, Canada, the Dominican Republic, Panama, Mexico and Australia, there's plenty of opportunity on our Planet and we are always looking for talented individuals to join our team! Our member mission says it best: our product is a tool, a means to an end; not a brand name or a mold maker, but a tool that can be used by anyone. To use our product, members need to feel inspired and motivated. That's where you come in. If you're looking for a place where you can make a difference in a customer's life, you've found it. Come to add your mojo to the Judgement Free Zone, but stay for the feeling that you're making a difference on our Planet. TO FIND YOUR PERFECT FIT, SEARCH FOR A CLUB OPPORTUNITY NEAR YOU. Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.

Who Planet Fitness is Planet Fitness is home of the Judgement Free Zone (JFZ) which means we don't cater to body builders or power lifters but focus more on general fitness. We believe in creating a non-intimidating comfortable environment where everyone can work out. Here are some cool facts about Planet Fitness * Started in Dover, NH in 1992 * 2,400 + locations world-wide and growing * Over 15 million members world-wide * Public traded company on the NYSE (Symbol: PLNT) * Free pizza, bagels, and tootsie rolls for members Compensation, Benefits, And Opportunities * Compensation: * $15.74 an hour during the training program. * After a successful 60 to 90-day review an official assistant manager status will be given and pay rate will go to $17.10. * Benefits: After 60-day probationary period, eligible for company health benefits which include the following: * Employer paid health insurance-100% covered * Additional voluntary benefits: * Vision * Dental * Short- & Long-Term Disability * Critical Illness * Accident Insurance * Life Insurance * 401K offered * Paid time off (15 days lump sum) * Sick and Safe Leave accrued * Holiday pay for New Year's Day and The 4th of July * Free Black Card Membership * Recognition & appreciation benefits for reaching specific club goals * Management outings and exercise program * Company growth to become a manager of a Planet Fitness location Role Qualifications EDUCATION | CHARACTER & POSITIVE ATTITUDE | STRONG WORK-ETHIC | LEADERSHIP | CERTIFICATIONS * EDUCATION: High School Diploma or Equivalent. Associates or bachelors preferred. * LEADERSHIP: Role models strong manager and leadership traits. Treats team members and customers with respect. Listens well. Results and action oriented. Seeks to grow and learn. * CHARACTER & POSITIVE ATTITUDE: Believes and acts with integrity & is excited about life. Smiles. * WORK-ETHIC: Self-motivated, detail oriented, reliably executes on deliverables on tasks. * CERTIFICATIONS: CPR Essential Role Functions RECRUITING | DEVELOPMENT & TRAINING | ACHIEVING RESULTS | CLUB READINESS | HUMAN RESOURCES | ADMINISTRATION & FACILITIES * RECRUITING: Seeks out the right fits, interviews, and places new hires into the right position. * DEVELOPMENT & TRAINING: Develops and trains team members to their full potential. * ACHIEVING RESULTS: Drives action based on key store metrics and performance. * CLUB READINESS: Drives and maintains club readiness to ensure quality standards are met. * HUMAN RESOURCES: Hires, manages employee status, wages, employment, schedules, etc * ADMIN & FACILITIES: Assists with admin tasks and equipment and facilities upkeep. * FITNESS OVERSIGHT: Supports the fitness instructor engage and reach new members. * TECHNOLOGICAL APTITUDE: Operate IPAD/Tablet, Microsoft Office, point of sale system, and the member management system. Understand and demonstrate proficiency with company app. Company Mission, Vision, & Values * Mission: Provide a workout experience that is Judgment Free, deliver "raving fans service", ensure our facility is clean and well cared for, and provide state of the art equipment for every one of our customers. * Vision: Become world-class at developing our judgment free zone environment so to inspire others to physically change their lives for the better. * Values: Learners for life, people before profits, be exceptional, everyone has something special to contribute, and you are in control of your career ambitions. Assistant Manager in Training Program Once hired, you will enter a 8 to 12-week training program with the intention of developing into an Assistant Manager at one of our Planet Fitness locations. You will be in the training program until you have fulfilled the requirements and standards set, as well as successfully completing a 60 to 90-day review. Once the requirements and standards are met, along with passing the 60 to 90-day review, then a status of Assistant Manager will be given. If performance, set requirements, and standards are met early, a promotion to Assistant Manager may occur earlier than originally determined. Location placement will depend on the company needs and could adjust based on priorities at the current time. Compensation: $17.10 - $17.10 per hour We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. JOIN THE CLUB. Enhancing people's lives with an affordable, high-quality fitness experience requires a team of inspiring, motivated and fun-loving go-getters. As one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, Planet Fitness is just getting warmed up. We're continuously seeking top talent to join us in cultivating the Judgement Free Zone and shaping the future of our brand. With more than 2,000 locations in all 50 states, the District of Columbia, Puerto Rico, Canada, the Dominican Republic, Panama, Mexico and Australia, there's plenty of opportunity on our Planet and we are always looking for talented individuals to join our team! Our member mission says it best: our product is a tool, a means to an end; not a brand name or a mold maker, but a tool that can be used by anyone. To use our product, members need to feel inspired and motivated. That's where you come in. If you're looking for a place where you can make a difference in a customer's life, you've found it. Come to add your mojo to the Judgement Free Zone, but stay for the feeling that you're making a difference on our Planet. TO FIND YOUR PERFECT FIT, SEARCH FOR A CLUB OPPORTUNITY NEAR YOU. Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.

The Assistant Manager will be responsible for assisting in the oversight of gym operations to ensure an exceptional "Judgement Free" member experience as well as a financially successful club. Essential Duties and Responsibilities * Assist in recruiting, hiring, training and developing a high performing staff consisting of Member Service Representatives, Trainers and Custodians. * Assist in maintaining a welcoming atmosphere for all members, prospective members and guests and ensuring staff follows superior customer service guidelines. * Assist with Staff Management and provide backup support to Club Manager as needed. * Assist in scheduling and supervising staff. * Member service oversight - Ensuring staff is providing a superior customer experience at all times. * Assist in resolving or escalating employee issues or concerns. * Involved in all front desk related activities including: * Answer phones in a friendly manner and assist callers with a variety of questions. * Check members into the system. * New member sign-up. * Take prospective members on tours. * Facilitate all member requests, issues and questions. * Assist in overseeing cleanliness and maintenance of facility. * Assist in ordering of supplies using specific budget based on club requirements. * Assist in tracking statistics and reports (weekly, monthly, and annually). * Backup support for any employee who is absent. Qualifications/Requirements * Superior customer service skills, preferably in the fitness industry. * Experience working as a Member Service Representative at Planet Fitness. * Solid supervisory, diplomacy and listening skills. * Basic computer proficiency (Microsoft Suite). * Hard working, enthusiastic and energetic! * Strong problem resolution skills. * Current CPR Certification required. * High school diploma/GED equivalent required. * Must be 18 year of age or older. Physical Demands * Continual standing and walking during shift. * Continual talking in person or on the phone during shift. * Must be able to occassionally lift up to 50 lbs. * Will occasionally encounter toxic chemicals during shift. JOIN THE CLUB. Enhancing people's lives with an affordable, high-quality fitness experience requires a team of inspiring, motivated and fun-loving go-getters. As one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, Planet Fitness is just getting warmed up. We're continuously seeking top talent to join us in cultivating the Judgement Free Zone and shaping the future of our brand. With more than 2,000 locations in all 50 states, the District of Columbia, Puerto Rico, Canada, the Dominican Republic, Panama, Mexico and Australia, there's plenty of opportunity on our Planet and we are always looking for talented individuals to join our team! Our member mission says it best: our product is a tool, a means to an end; not a brand name or a mold maker, but a tool that can be used by anyone. To use our product, members need to feel inspired and motivated. That's where you come in. If you're looking for a place where you can make a difference in a customer's life, you've found it. Come to add your mojo to the Judgement Free Zone, but stay for the feeling that you're making a difference on our Planet. TO FIND YOUR PERFECT FIT, SEARCH FOR A CLUB OPPORTUNITY NEAR YOU. Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.

Benefits: * Employee discounts * Paid time off * Opportunity for advancement * Training & development Assistant General Manager | Gold's Gym PNW Type: Full-Time | Salary Range: $19 - $22 per hour About Gold's Gym PNW Gold's Gym PNW is seeking a dynamic Manager to assist leading our team. As a Assistant Club Manager, you have the responsibility for nurturing a club culture that champions your members and team members to be Motivating, Authentic and Passionate. Why You'll Love This Role: As an Assistant General Manager, you'll be at the heart of everything we do. You'll work side by side with the Club Manager, inspiring your team to deliver exceptional member experiences, while also driving growth and revenue. Your leadership will fuel the gym's success, foster a high-energy culture, and create a welcoming environment for members and staff alike. Key Highlights: * Motivating Leadership: Guide, support, and inspire your team to hit ambitious goals and deliver outstanding service. * Growth Opportunities: You'll be on a fast track for career advancement within the gym. * Team Success: Foster a collaborative, high-performance culture where both individual and collective achievements are celebrated. * Revenue Focused: Drive revenue through membership sales, fitness programs, and other key business areas. * Community Impact: Shape a culture, with a strong focus on community-building and customer satisfaction. Key Responsibilities: * Lead by Example: Inspire your team to deliver top notch membership experiences and maintain a clean, friendly, and motivating environment. * Team Development: Recruit, train, and mentor team members, helping them grow into leaders while ensuring the team meets business targets. * Operational Excellence: Oversee day-to-day gym operations, including sales, fitness programs, and administrative tasks. Ensure high-quality service delivery and maintain gym standards. * Member Growth & Retention: Drive membership sales, conduct gym tours, and follow up with leads. Maintain positive member relationships to enhance retention. * Goal Setting: Set ambitious goals for both the team and you, tracking progress and ensuring consistent results. * Collaborative Leadership: Work closely with the Club Manager to optimize gym schedules, support events, and implement marketing strategies to boost brand presence. * Problem-Solving: Handle member service issues with a positive attitude and quick, effective resolutions. Position Requirements: * High School Diploma or Equivalent * CPR/AED certification required within 30 days of hire * Two or more years of relevant work experience (Sales, retail, reception, customer service etc.) * Two or more years of staff supervision and onboarding experience. * Ability to manage front desk recruitment processes, membership tours, interviews and sales. * Exceptional customer service skills, responding to multiple questions, via phone calls, email and in person. * Availability: Must be flexible with working hours, including weekdays, weekends, and holidays. Preferred Qualifications: Qualifications: * Proven Leadership: 2-4 years of management experience in a team-oriented environment, ideally within retail, hospitality, or fitness. * Previous experience in Fitness Industry (Sales, Operations etc.) * Communication Mastery: Excellent verbal and written communication skills. You know how to motivate and engage a team and members. * Comfortable using gym management software, email, and digital tools. * Availability: Must be flexible with working hours, including weekdays, weekends, and holidays. What We Offer: * Competitive Pay: $19 - $22 per hour based on experience. * Health Insurance: Comprehensive plans to support your well-being. * Paid Time Off: Generous PTO. * Gym Access: Free membership, Plus the ability to bring your own guest. * Training & Development: Ongoing opportunities to learn, grow, and level up in your career. * Supportive Environment: A culture that's all about motivating, being authentic, and having fun while achieving goals. Physical Requirements/Environment: * Ability to move frequently throughout the club and engage with members and team members. * Lifting of weights and assisting with physical fitness activities. * Must be able to stand for prolong periods of time. * Ability to work in a lively gym environment with high noise levels (e.g., weights clanking, people exercising). Ready to Join the Fitness Revolution? If you're passionate about fitness, leading teams, and driving success, this is your opportunity to be part of something special. Gold's Gym PNW is more than just a place to work it's a place where you can make an impact, grow your career, and help others transform their lives. Apply Now and start your journey toward a rewarding career in fitness management!