Post job

Customer Service Manager jobs at Binny's - 5296 jobs

  • Downers Grove--Customer Service Manager

    Binny's Beverage Depot 4.4company rating

    Customer service manager job at Binny's

    The Customer Service Manager reports to and assists the General Manager and Assistant Store Manager, in daily operations, including motivating and inspiring the team to achieve store goals. They are focused on the customer experience through active supervision and enhancing the service culture. The Customer Service Manager also provides a strong leadership presence and control in the store, while enforcing all company policies and procedures, including, safety and security. Major Duties and Responsibilities: * Consistently creates a welcoming environment for the customer and quickly responds to customer inquiries and needs * Observe staff member's customer engagement and interactions, provide instructions and guidance to staff to continually improve the customer experience * Demonstrates leadership to staff by providing high levels of customer service, driving sales, handling difficult and/or complicated sales, demonstrating organizational skills * Conducts new employee orientations, trains and coaches Store Associates * Utilizes company tools to diagnose opportunities and develops action plans to improve performance * Regularly communicates with General Manager and Assistant Manager to discuss strengths, opportunities, and trends in business to increase sales * Regularly communicates with General Manager and Assistant Manager to discuss strengths and opportunities of staff members * Provides direction, support, and ongoing feedback of overall performance to staff members * Assists in the hiring process to the needs of the business, actively recruiting to ensure open positions are filled * Ensures company standards are met for store and associate appearance * Assists with planning and adjusting schedules as necessary to maximize sales, while ensuring payroll expectations are followed * Plans, coordinates, and executes all merchandising and sales promotions in a timely manner while ensuring pricing and signage information is accurate * Willingness to participate in continued education, including product knowledge and professional development * Assists management team with inventory management * Performs all duties of a store associate while functioning as a Customer Service Manager * Performs all duties as directed by managers Qualifications * Must be 21 years of age * 1-2 years retail management experience. Demonstrates supervisory and training/coaching skills * Full-time employment, ability to work evenings, weekends and holidays, as scheduled. Consistent and regular attendance required * Ability to develop constructive and effective relationships with staff and customers by possessing strong interpersonal skills to communicate with confidence * Skills to influence at all levels; demonstrated ability to work effectively within a team and be assertive in driving successful management strategies * Demonstrates strong comprehension along with excellent written and oral communications skills; ability to read small type * Possess strong organizational and time management skills; effective ability to multitask and strong attention to detail required * Ability to operate business machines and electronic devices (scanners, phones, computer keyboards, etc.) * Ability to count cash and make change accurately * If necessary, must be able to pass any applicable alcohol training class and maintain a current certification card * Ability to repeatedly lift 40-50 pounds * Ability to stand and/or walk for extended periods of time * Ability to follow directions and complete assignments * Perform all duties as assigned by supervisors * Ability to repeatedly walk up and down stairs * Ability to work in cold areas * The pay range for this position is $19.00-$24.00 Binny's offers a comprehensive benefits package including medical and dental insurance, an FSA plan, a 401(k) plan, educational reimbursement, PTO time, paid sick time, paid parental leave, paid holidays and an employee discount.
    $19-24 hourly 24d ago
  • Job icon imageJob icon image 2

    Looking for a job?

    Let Zippia find it for you.

  • Park Services AM Prep Supervisor

    Six Flags Fiesta Texas 4.1company rating

    San Antonio, TX jobs

    Park Services AM Prep Supervisor Job Type: Seasonal Pay Rate: $17/hr. This is a seasonal position at Six Flags Fiesta Texas, in San Antonio, TX. It features a competitive hourly rate of $17.00 per hour with perks such as: Free entry to any Six Flags Park for all employees with each visit, additional complimentary tickets for friends and family, discount on food and merchandise for all employees, flexible scheduling and daily and weekly pay available. Responsibilities: Prepares, directs, and supervises team member assignments for the cleaning of the park and its facilities such as restrooms, dining rooms, patios, attractions, midways, parking lots, and offices. Inspects all guest areas, team member areas, and company facilities according to Six Flags Fiesta Texas cleaning standards. Coordinates team members to accomplish requested additional cleaning tasks such as catered outings and special events. Maintains an inventory of cleaning products, supplies, and ensures cleaning equipment is in safe working order. Responsible for repairing and maintaining some equipment on-site. Performs routine inspections of work performed to maintain a quality level that meets the guest and Six Flags Fiesta Texas standards. Knows, understands, and implements the highest standards of cleanliness. Responsible for the motivation of team members and ensuring the efficient use of team members to maximize productivity. Oversees and trains for the use of chemical cleaners and power equipment, to prevent damage to facilities, floors, and fixtures. Practices, supports, maintains and enforces a total safety culture by adhering all park policies. Assist in managing all aspects of Park Service Prep team to include staffing, training, and daily operations. Builds and maintains a positive, high performance team culture generating increased retention, motivation, and team morale. Provides first class Guest Service and creates an atmosphere that requires the same of all Team Members. Ensures appropriate staffing levels are maintained within the Park Service Department. Performs all other duties as assigned or as necessary to support the Park Service Department and Six Flags Fiesta Texas. Coordinates the return of equipment to proper storing locations, ensuring equipment is readily available for next tasks. Qualifications: Strong problem-solving skills and attention to detail to ensure the highest standards of cleanliness are maintained. Ability to operate or train on high-powered machinery. Strong proficiency of commercial cleaning equipment and procedures. A clear commitment to total safety including knowledge of SDS. A Team First attitude and a people oriented approach to leadership. Excellent communication skills to include both verbal and written format. Able to work a flexible shift from 5am-2pm or 7am-4pm. The availability to work flexible hours and varied shifts including weekdays, weekends, and holidays. Working knowledge of Microsoft Word, Excel, and essential computer applications. A valid State Driver's License with the ability to obtain a Park Driver's License upon eligibility.OTHER NOTES All other duties assigned or necessary to support the park as a whole. Reports to Park Services Managerial Supervisor
    $17 hourly Auto-Apply 7d ago
  • Park Service Managerial Supervisor

    Six Flags Over Texas 4.1company rating

    Arlington, TX jobs

    Responsible for assisting the Operations Leadership Team in providing leadership within an assigned area, to ensure delivery of a world class entertainment experience to our guests through “Friendly, Clean, Fast, Safe Service.” This position is a Part-Time position that will offer up to 29 hours a week based on operational need with a payrate of $19/hour. Responsibilities: The purpose of the Supervisor is to provide direct leadership and supervision to the Park Services Staff, ensuring departmental and park goals are achieved. This position is accountable for delivering a superior Guest experience, while enforcing all park policies and procedures Qualifications: Required Skills and Qualifications: · Minimum one to two years leadership experience · Self-motivated, hands-on leadership style, with the ability to motivate others · Ability to maintain a professional appearance and attitude at all times · Excellent administrative skills, including organization and time management · Strong communication and presentation skills, both written and oral · Computer knowledge, including Microsoft Word, Excel, and Outlook required with wiliness to learn more, including Optim8 · Must be able to work flexible shifts and extended hours when needed, including evenings/weekends/holidays · Must be available to report to duty as needed with limited advance notice · Must be able to work well with departments outside of Operations
    $19 hourly Auto-Apply 1d ago
  • Private Aviation Catering - Customer Service Supervisor

    Abby's Catering 3.3company rating

    Houston, TX jobs

    ABOUT US Abby's Catering has delivered exceptional aviation and corporate hospitality services since 1980. We proudly support private jet clients, flight departments, and high-profile corporate accounts with unmatched service, premium culinary offerings, and a dedication to professionalism, accuracy, and elevated client experiences. Our mission is built on quality, integrity, teamwork, accountability, and service excellence - and our leaders uphold these values every single day. POSITION SUMMARY The CSR Assistant Manager plays a key role in supporting daily operations for our private aviation and corporate catering services. This role ensures that clients receive seamless, accurate, and high-quality service from order placement through final delivery. The ideal candidate is bilingual (English/Spanish), highly detail-oriented, collaborative, and capable of thriving in a fast-paced, service-driven environment. Strong understanding of luxury service or private aviation operations is a major plus. KEY RESPONSIBILITIES Support the customer service team to ensure timely, accurate, high-quality service for private jet clients and corporate accounts Coordinate catering orders, special requests, and service logistics with precision and consistency Maintain and strengthen client relationships; address inquiries and resolve issues with professionalis Collaborate across departments on client initiatives, customer outreach, and brand-enhancing activities Utilize Microsoft Office and QuickBooks to manage reports, track client accounts, process invoices, and maintain accurate records Monitor team performance metrics and propose improvements to enhance service delivery Ensure accurate documentation of client interactions, service activities, and follow-up action Assist with onboarding, training, and supporting Customer Service Representatives Promote a positive, team-oriented culture focused on continuous improvement and service excellence Requirements JOB REQUIREMENTS Bilingual preferred: English & Spanish Experience in private aviation, luxury service, hospitality, or high-touch customer service strongly preferred Familiarity with marketing initiatives or supporting marketing activities Excellent verbal and written communication skills High attention to detail, accuracy, and organization Strong problem-solving skills and a customer-focused mindset Ability to handle multiple priorities in a fast-paced environment Proficiency in Microsoft Office and QuickBooks
    $23k-29k yearly est. 2d ago
  • Senior FP&A Manager: Revenue Forecasting & Insights

    Turo Inc. 4.6company rating

    San Francisco, CA jobs

    A leading car-sharing marketplace is seeking an ambitious FP&A Senior Manager to oversee revenue forecasting and performance management. The ideal candidate will have 5-10 years of experience in finance, strong analytical skills, and proficiency in financial modeling. Key responsibilities include delivering insights to drive strategic objectives and collaborating with business leaders to optimize financial performance. The position offers a hybrid work schedule and a competitive compensation package. #J-18808-Ljbffr
    $159k-209k yearly est. 3d ago
  • Assistant Manager Royal Service (Front Office / Operator / Switchboard)

    Accor Hotels 3.8company rating

    Dallas, TX jobs

    Fairmont Dallas, located in the Arts District of downtown Dallas, offers 545 elegant guestrooms and suites, with over 73,000 square feet of banqueting and meeting space. For over 50 years, Fairmont Dallas has been the setting for countless civic, social cultural, convention and corporate events, but more importantly the setting for thousands of memories. Job Description Lead, supervise, train, schedule, and evaluate Royal Service Agents, ensuring that all procedures are performed to the hotel's standards. Perform the daily responsibilities of a Royal Service Agent and assist where necessary to ensure optimum service to guests, visitors and all departments. Maintain complete knowledge of and comply with all departmental policies/service procedures/standards. Maintain complete knowledge of correct maintenance and use of equipment. Use equipment only as intended. Anticipate guests' needs, respond promptly and acknowledge all guests, however busy and whatever time of day. Maintain positive guest relations at all times. Resolve guest complaints, ensuring guest satisfaction. Maintain complete knowledge of: scheduled daily activities. in-house groups. hours of operation of each outlet. features and services provided by the hotel. Evaluate the staffing requirements and prepare work schedules weekly. Ensure that the switchboard is attended at all times and that sufficient staffing is present to meet the daily business demands. Document any late or absent colleagues; maintain accurate and current colleague records. Schedule and assign staff breaks. Communicate anticipated business demands daily with each colleague (arrivals/departures, group functions, guest requests, etc.). Ensure staff's knowledge of hotel services, features and amenities. Oversee order-taking process for In-Room Dining Assign specific tasks as they arise to the Royal Service staff. Monitor and ensure that Telecommunication staff perform their job functions to the hotel's expected level of service. Review the accuracy of all guest request logs and Telecommunication Agents' worksheets. Monitor busy lines; check back with caller on hold to update status and offer to take a message. Accept, record and deliver wake-up calls. Provide callers with accurate information on hotel facilities and services. Process billing requests as needed Document all guest complaints or problems; notify designated department/ personnel for resolving the situation; follow up to ensure completion and guest satisfaction. Assist in emergency situations as central communication center for hotel. Monitor telephone system problems, maintain log of such and coordinate corrections with the telephone company representative. Coordinate emergency procedures as specified in hotel emergency manual. Prepare and submit weekly payroll records. Attend designated meetings Other duties as assigned Qualifications College graduate or equivalent vocational training certificate. 2-years experience in supervisory role Previous guest relations experience and/or operator experience required Previous experience with Opera Cloud and POS Silverware preferred Fluency in English both verbal and non-verbal. Ability to suggestively sell. Ability to input and access information in the property management system/computers. Ability to: perform job functions with attention to detail, speed and accuracy. prioritize and organize. be a clear thinker, remaining calm and resolving problems using good judgement. follow directions thoroughly. understand guest's service needs. work cohesively with co-workers as part of a team. work with minimal supervision. maintain confidentiality of guest information and pertinent hotel data. ascertain departmental training needs and provide such training. direct performance of staff and follow up with corrections when needed. Visa Requirements: Successful candidates must be legally eligible to work in the United States. Additional Information What's in it for you: Complimentary Shift Meal Paid time off Health Benefits and 401K Employee benefit card offering discounted rates in Accor worldwide Learning programs through our Academy designed to sharpen your skills Ability to make a difference through our Corporate Social Responsibility activities Career development opportunities with national and international promotion opportunities
    $29k-37k yearly est. 2d ago
  • Assistant Manager Royal Service (Front Office / Operator / Switchboard)

    Accor North America, Inc. 3.8company rating

    Dallas, TX jobs

    Lead, supervise, train, schedule, and evaluate Royal Service Agents, ensuring that all procedures are performed to the hotel's standards. Perform the daily responsibilities of a Royal Service Agent and assist where necessary to ensure optimum service Assistant Manager, Operator, Switchboard, Office, Service, Manager, Retail
    $29k-37k yearly est. 2d ago
  • General Manager of Service Plumbing

    Repipe Specialists 3.9company rating

    La Habra, CA jobs

    About the Role We are seeking a results-driven General Manager (GM) of Plumbing Services to lead frontline service operations across our Orange County and Los Angeles territories. This role has full ownership of technician performance, field sales execution, shop operations, and dispatch coordination. This is a hands-on leadership role that blends strategic oversight with day-to-day operational execution. The GM will play a critical role in driving profitable growth, developing high-performing field teams, and delivering best-in-class customer service. What You'll Do Lead Technician Performance & Development Implement and continuously improve standardized install procedures, QA/QC protocols, and service playbooks Establish, track, and coach to key technician KPIs (average ticket, conversion rate, callbacks, etc.) Own onboarding and 30-day ramp plans for new technicians Conduct ride-alongs to coach technical execution, customer experience, and sales effectiveness Drive Field Sales Execution Partner with Field Service Sales Managers (FSMs) to achieve sales targets and improve close rates Coach teams on upsells, drain-to-lining conversions, and membership sales Leverage tools such as SalesPro AI and performance dashboards to drive results Provide clear feedback, accountability, and performance management for FSMs Oversee Shop & Inventory Operations Manage the LA Shop Manager and serve as interim OC shop lead until growth supports dedicated oversight Ensure job readiness through strong inventory control, VMI programs (via Hajoca), and tool management Maintain clean, compliant, and professional facilities aligned with brand standards Optimize Dispatch & Operational Flow Align technician availability, job types, and routing with dispatch to maximize capacity and revenue Support dispatch in real-time problem-solving and route optimization Review and improve weekly dispatch metrics and scheduling accuracy Partner Cross-Functionally Act as a subject matter expert for multi-family and commercial field projects, supporting Business Development with job walks and estimates Collaborate with Repipe, Marketing, and other verticals on strategic initiatives Participate in weekly leadership and performance review meetings, reporting on KPIs and operational insights What We're Looking For 5+ years of leadership experience in plumbing, HVAC, construction, or related technical service operations Proven success leading and developing field teams, including technicians, dispatch, and supervisors Strong understanding of plumbing service workflows, install standards, and quality control Demonstrated ability to manage operational KPIs and drive measurable improvement Experience improving sales performance through coaching, estimating, and customer communication Skilled in workforce planning, routing, scheduling, and capacity optimization Data-driven mindset with experience using dashboards and performance analytics Experience overseeing shop operations, inventory control, and vendor/VMI relationships Strong problem-solving skills in fast-paced, field-based environments Excellent communication skills with the ability to motivate and hold teams accountable Commitment to safety, compliance, and delivering a high-quality customer experience Ability to travel between branches and job sites, with flexibility to support operations outside standard business hours
    $57k-85k yearly est. 5d ago
  • Studio Manager

    Club Pilates Chicago 3.6company rating

    Chicago, IL jobs

    About Us: Club Pilates Chicago brings the joy of Pilates to 9 vibrant studios across the city, in Lakeview, Lincoln Park, Logan Square, North Center, Ravenswood, River North, South Loop, West Loop, and Wicker Park. We are searching for a Studio Manager who embodies our mission to empower and improve lives through Pilates and lives by our core values. Our Mission: To empower and improve lives through Pilates. Our Core Values: Respect: We value everyone and treat people with dignity and professionalism. Integrity: We build trust through responsible actions and honest relationships, even when no one is watching. Inclusivity: We welcome, support, and empower every BODY. Balance: We strive for physical, mental, and emotional balance. Continuous Growth: Through feedback, we learn, evolve, and achieve our potential. Accountability: We are accountable to each other, our clients, and ourselves. Intentionality: We consider the why behind the what in all we do. Role Overview: As a Studio Manager, you will be the heart and soul of the studio - a passionate wellness ambassador dedicated to creating an inviting, energetic environment for both clients and staff. You'll take full ownership of daily operations, staff leadership, sales growth + goals, and member retention. Your role blends hands-on management with strategic thinking, ensuring our studio thrives as a community hub for Pilates and wellness. What You'll Do: Lead & Inspire: Build and nurture a welcoming, positive atmosphere for prospects/members and staff, living our core values: Respect, Integrity, Inclusivity, Balance, Continuous Growth, Accountability, and Intentionality. Drive Growth: Own studio revenue targets by driving membership sales, private training, retail, and community event participation. Develop and Coach the Team: Oversee and mentor the sales and studio staff, fostering a high-performing, supportive team culture through training and development. Drive Operational Excellence: Manage daily studio operations, including facility management, member relations, and issue resolution with professionalism and care. Build Community Engagement: Cultivate a strong, welcoming community inside the studio, ensuring members feel engaged and supported. Additionally, represent Club Pilates at local events such as farmers' markets, neighborhood festivals, and promotional activities to increase brand awareness, generate new prospects, and grow the studio presence in the neighborhood. Deliver Superior Customer Experience: Serve as the go-to contact for prospects and members, handling inquiries and escalations with empathy, efficiency, and a white-glove service mindset that creates exceptional experiences. Own Studio Results & Partner with Management: Work independently to meet studio goals while collaborating with the broader management team to ensure consistency across all Chicago studios. Qualifications: A natural leader who embodies our core values and thrives in a fast-paced, customer-focused environment. Reliable with a flexible “available to support as needed” and the ability to adapt as needed, while also maintaining healthy and sustainable boundaries. Previous experience in studio, retail, or fitness management preferred. Proven sales expertise and a history of consistently hitting or exceeding sales goals preferred. Strong analytical skills with the ability to interpret reports (revenue, conversion, retention) and translate data into actionable strategies. Associates' or Bachelor's degree preferred. Availability to work full-time, including alternating some evenings, weekends, and holidays. What We Offer: Estimated total compensation: $65,000+ annually (Includes a base salary of $55,000 plus revenue-based monthly bonuses) Free stand-by Pilates classes Discounts on retail and Teacher Training Program. Paid Maternity Leave Comprehensive health benefits (Medical, Dental and Vision) for full-time employees Paid leave and sick leave 401(k) retirement plan Work Schedule: Approximately 40-45 hours per week. Monday to Friday with alternating weekends. Combination of in-studio and remote work. Holiday coverage as needed.
    $55k-65k yearly 3d ago
  • Premium Services Supervisor (Hiring Immediately)

    Six Flags Fiesta Texas 4.1company rating

    San Antonio, TX jobs

    Premium ServicesSupervisor Job Type:Seasonal Pay Rate:$16/hr. WHAT WE PROVIDE This is a seasonal leadership position at Six Flags Fiesta TexasinSan Antonio, TX. This role offerscompetitive pay starting at $16/hour and comes with exciting perks, including: Free entry to any Six Flags Park for all employees and a guest with each visit, additional complimentary tickets for friends and family, discount on food and merchandise for all employees, flexible scheduling and daily and weekly pay available. Responsibilities: ThePremium Services Supervisoris responsible for leading a team of attendants to provide outstanding guest experiences. This role ensures seamless operations for VIP Guided Tours, the VIP Lounge, Waterpark Cabanas, Mobility Rentals, and Flash Pass Services. You will train and oversee team members, maintain service standards, and ensure an elevated experience for all premium guests. HOW YOU WILL DO IT Lead and coach team membersto deliver outstanding service in all Premium Services areas. Oversee VIP Tours, ensuring guests receive an engaging, informative, and high-quality experience. Manage the VIP Loungeby supervising hosts and ensuring top-tier service. Oversee Cabana Rentals, ensuring cleanliness, policy adherence, and exceptional guest service. Monitor Mobility Rentals, ensuring guests receive proper instructions and equipment is maintained. Assist with Retail Sales, including POS operations and upselling premium services. Maintain cleanliness and efficiencyin all Premium Services areas. Resolve guest concernsin a timely, professional manner. Ensure compliancewith park policies, safety regulations, and guest service standards. Qualifications: At least 18 years old Previous leadership or supervisory experience preferred TABC and Food Handling Certification Strong leadership and communication skills Ability to train and motivate a team Flexible availability, including nights, weekends, and holidays Proficiency in operating POS systems and handling transactions Excellent problem-solving and conflict-resolution skills OTHER NOTES This job description is intended to reflect the core responsibilities of the role, but duties may be adjusted as needed.
    $16 hourly 7d ago
  • General Manager

    Green Garden Country Club 3.9company rating

    Frankfort, IL jobs

    Lead with Excellence at Green Garden Country Club in Frankfort, Illinois - General Manager Opportunity! Do you possess a passion for cultivating exceptional member experiences and a proven track record of leadership within the hospitality or club industry? Green Garden Country Club, a well-respected and thriving institution in Frankfort, Illinois, is seeking a dynamic and results-oriented General Manager to lead our dedicated team and elevate our club to even greater success. As General Manager, you will be the central figure in overseeing all facets of our operations, ensuring the seamless and efficient delivery of outstanding services and programs to our valued members in the Frankfort community and beyond. You will foster a welcoming and inclusive atmosphere, nurture a high-performing team, and strategically manage the club's resources to secure financial stability and long-term prosperity. What you'll do: Provide strategic direction: Develop and execute strategic plans, annual budgets, and operational objectives that are in harmony with the club's mission and vision for our Frankfort location. Elevate member experience: Champion a member-first philosophy, proactively understand and address member needs specific to our Frankfort demographic, and guarantee exceptional service delivery across all departments (golf, dining, social events, etc.). Inspire and manage the team: Recruit, train, mentor, and evaluate a talented and diverse team, fostering a collaborative and positive work environment within our Frankfort club. Oversee comprehensive operations: Manage the daily operations of the club, encompassing golf course upkeep, food and beverage services, event coordination, membership administration, and facility maintenance at our Frankfort site. Ensure fiscal responsibility: Develop and manage budgets, monitor financial performance, implement cost-effective strategies, and identify opportunities for revenue enhancement within the Frankfort market. Maintain impeccable standards: Ensure adherence to all relevant laws, regulations, and club policies, upholding high standards of quality and safety at our Frankfort facility. Cultivate strong relationships: Foster positive connections with members, staff, vendors, and the local Frankfort community. Drive continuous improvement: Regularly assess operations, pinpoint areas for enhancement, and implement innovative solutions to enrich the member experience and operational efficiency at our Frankfort club. What you'll bring: Significant experience (5+ years) in a senior management role within a country club, or similar member-based organization. Robust financial acumen and a proven ability to develop and manage budgets effectively. Exceptional leadership, communication, and interpersonal abilities with the capacity to motivate and inspire teams. A deep understanding of the expectations and needs of country club members. Excellent organizational and problem-solving skills with meticulous attention to detail. A Bachelor's degree in Hospitality Management, Business Administration, or a related field (preferred). A genuine passion for the country club environment and a dedication to providing outstanding experiences. Familiarity with Frankfort and the surrounding Will County community is highly desirable. What we offer: Green Garden Country Club in Frankfort offers a competitive salary and benefits package, along with a unique opportunity to lead a well-established and respected organization within a thriving community. You will have a significant role in shaping the member experience and contributing to the continued success of our club. Are you ready to lead Green Garden Country Club in Frankfort to even greater heights? If you are a dynamic leader with a commitment to excellence and a passion for member satisfaction, we encourage you to apply. Please submit your resume and a cover letter detailing your qualifications and your vision for Green Garden Country Club in Frankfort. We are excited to connect with you!
    $39k-59k yearly est. 3d ago
  • General Manager

    Eureka! Restaurant Group 4.1company rating

    Mountain View, CA jobs

    We're Hiring: General Manager | South Bay, CA Join a team that makes people feel good - and feel alive. At Eureka!, we bring people together through Energy, Discovery, and Community. We're a values-driven brand built on great food, craft beer, small-batch whiskey, and leaders who know how to create culture, not just run shifts. If you're a people-first leader who thrives in high-volume restaurants and wants real growth - this role is for you. WHY EUREKA! Competitive Salary + Quarterly Bonus Program Fast-paced, high-energy environment 65% of leaders promoted from within Leadership & Management Development Programs Experience-based contests (Coachella, Stagecoach, Firestone Beer Festival & destination trips) Full-time benefits: medical, dental & vision Employee Assistance Program THE ROLE As General Manager, you'll lead the restaurant through strong culture, operational excellence, and financial performance - while living our EDC values every day. Energy - Lead with passion, integrity, and initiative Discovery - Develop talent, drive growth, and execute with accountability Community - Be a brand ambassador through team engagement, recruiting, and local connection WHAT YOU'LL DO Recruit, coach, and develop high-performing teams Drive daily operations in a high-volume environment Manage labor, food cost, and profitability Execute budgets, forecasts, and corrective actions Ensure compliance, safety, and sanitation standards Build a culture where people want to stay and grow WHAT YOU BRING 4+ years of General Manager experience in high-volume or casual dining Proven leadership and people-development skills Passion for hospitality and team culture 21+ years of age Food Manager & TIPS Certified LOCATION South Bay, CA READY TO APPLY? Learn more about our culture and opportunities: ***************************** Eureka! - Energy. Discovery. Community.
    $72k-98k yearly est. 2d ago
  • General Manager

    Arby's-Sun Holdings, Inc. 4.2company rating

    Houston, TX jobs

    As a General Manager, you will be the leader of your restaurant's Success! You will lead your Restaurant Management Team and Team Members through performance, engagement, and training initiatives. Great hiring, training, and retention are key to reac General Manager, Manager, Restaurant
    $39k-51k yearly est. 2d ago
  • General Manager

    Arby's-Sun Holdings, Inc. 4.2company rating

    Dallas, TX jobs

    As a General Manager, you will be the leader of your restaurant's Success! You will lead your Restaurant Management Team and Team Members through performance, engagement, and training initiatives. Great hiring, training, and retention are key to reac General Manager, Manager, Restaurant
    $39k-50k yearly est. 2d ago
  • General Manager

    Arby's-Sun Holdings, Inc. 4.2company rating

    San Marcos, TX jobs

    As a General Manager, you will be the leader of your restaurant's Success! You will lead your Restaurant Management Team and Team Members through performance, engagement, and training initiatives. Great hiring, training, and retention are key to reac General Manager, Manager, Restaurant
    $39k-52k yearly est. 2d ago
  • CUSTOMER SERVICE MANAGER - LITTLE ROCK , AR

    Compass Group USA Inc. 4.2company rating

    Little Rock, AR jobs

    Canteen Salary: $60,000 - $65,000 / year Other Forms of Compensation: Yearly Bonus Opportunity Growth. Opportunity. Excellence. Canteen brings break time to everyone. We combine food, service, and experience backed by industry-leading technology to help companies create a better workplace and connect their employees. Canteen's solutions include markets, office coffee and snacks, unattended retail, and culinary. Our people are at the heart of everything we do. Their dedication, collaboration, and passion fuel our growth. Interested in joining our team? You bring the enthusiasm, customer service, and commitment; we'll supply the opportunity and innovation. Together, we'll continue to transform our industry. Come grow with us. We are Canteen. Job Summary: Key Responsibilities: * Responsible for site visits and client retention * Assist branches with grand openings * Ensure we are aligned with local and national account standards; review corporate compliance reporting * Ensure action plans are developed and implemented to improve SSS/control V-9 (food waste, o/s, etc) * Develop an account level incremental sales plan with local management; track performance and increase profitability (Owners Business Plan) * Coordinate efforts to improve the customer retention and client experience at the point of sale * Build retail pricing opportunities and encourage repeat sales (Best Practices), and introduce new products to increase revenue * Drive compliance to merchandising standards * Inventory audit * Assess performance by location through audit reports (Quarterly District Evaluations) * Perform Route Driver position, when needed, including driving a company vehicle over an established route to deliver products, render services, and fill and maintain vending and related equipment. Preferred Qualifications: * A Bachelor's degree or equivalent experience, two year College degree or combination of education and experience is acceptable * 3 years driving experience required. * Valid Non-CDL Class C driver's license (unless otherwise indicated by state) and good driving record. * Preferred 1-2 years' experience in a customer service position, or a minimum of 1 year of related experience. * Route management, retail and merchandising experience is preferred * Ability to operate and learn material handling equipment (box truck, handcarts, etc.). * Food & beverage experience * Excellent communication skills required * Able to travel to client sites * Must be passionate about providing premier service to our clients and customers * Ability to lift 50 lbs. on a consistent basis Apply to Canteen today! Canteen is a member of Compass Group USA Click here to Learn More about the Compass Story Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. Applications are accepted on an ongoing basis. Canteen maintains a drug-free workplace. Associates at Canteen are offered many fantastic benefits. * Medical * Dental * Vision * Life Insurance/ AD * Disability Insurance * Retirement Plan * Paid Time Off * Holiday Time Off (varies by site/state) * Associate Shopping Program * Health and Wellness Programs * Discount Marketplace * Identity Theft Protection * Pet Insurance * Commuter Benefits * Employee Assistance Program * Flexible Spending Accounts (FSAs) * Paid Parental Leave * Personal Leave Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here for paid time off benefits information. Req ID: 1425493 Canteen SHANNON MOORE
    $20k-26k yearly est. 8d ago
  • CUSTOMER SERVICE MANAGER - LITTLE ROCK , AR

    Canteen 4.4company rating

    Little Rock, AR jobs

    Job Description Salary: $60,000 - $65,000 / year Other Forms of Compensation: Yearly Bonus Opportunity Growth. Opportunity. Excellence. Canteen brings break time to everyone. We combine food, service, and experience backed by industry-leading technology to help companies create a better workplace and connect their employees. Canteen's solutions include markets, office coffee and snacks, unattended retail, and culinary. Our people are at the heart of everything we do. Their dedication, collaboration, and passion fuel our growth. Interested in joining our team? You bring the enthusiasm, customer service, and commitment; we'll supply the opportunity and innovation. Together, we'll continue to transform our industry. Come grow with us. We are Canteen. Job Summary: Key Responsibilities: Responsible for site visits and client retention Assist branches with grand openings Ensure we are aligned with local and national account standards; review corporate compliance reporting Ensure action plans are developed and implemented to improve SSS/control V-9 (food waste, o/s, etc) Develop an account level incremental sales plan with local management; track performance and increase profitability (Owners Business Plan) Coordinate efforts to improve the customer retention and client experience at the point of sale Build retail pricing opportunities and encourage repeat sales (Best Practices), and introduce new products to increase revenue Drive compliance to merchandising standards Inventory audit Assess performance by location through audit reports (Quarterly District Evaluations) Perform Route Driver position, when needed, including driving a company vehicle over an established route to deliver products, render services, and fill and maintain vending and related equipment. Preferred Qualifications: A Bachelor's degree or equivalent experience, two year College degree or combination of education and experience is acceptable 3 years driving experience required. Valid Non-CDL Class C driver's license (unless otherwise indicated by state) and good driving record. Preferred 1-2 years' experience in a customer service position, or a minimum of 1 year of related experience. Route management, retail and merchandising experience is preferred Ability to operate and learn material handling equipment (box truck, handcarts, etc.). Food & beverage experience Excellent communication skills required Able to travel to client sites Must be passionate about providing premier service to our clients and customers Ability to lift 50 lbs. on a consistent basis Apply to Canteen today! Canteen is a member of Compass Group USA Click here to Learn More about the Compass Story Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. Applications are accepted on an ongoing basis. Canteen maintains a drug-free workplace. Associates at Canteen are offered many fantastic benefits. Medical Dental Vision Life Insurance/ AD Disability Insurance Retirement Plan Paid Time Off Holiday Time Off (varies by site/state) Associate Shopping Program Health and Wellness Programs Discount Marketplace Identity Theft Protection Pet Insurance Commuter Benefits Employee Assistance Program Flexible Spending Accounts (FSAs) Paid Parental Leave Personal Leave Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here for paid time off benefits information. Req ID: 1425493 Canteen SHANNON MOORE
    $20k-25k yearly est. 9d ago
  • Customer Service - Kyle

    Chicken Express 3.6company rating

    Kyle, TX jobs

    Job Description Customer Service: Your job here at Chicken Express may include any of the following: Taking orders, processing payment and accurate cash handling as well as, prepping and packing orders. Maintaining a clean and stocked counter area and dining room. Knowing and promoting our product. Above all, provide great customer service to all guests! The following positions are potentially available: Back of House Prep: Working at a quick pace and having a strong work ethic. Cleaning all prep equipment and dishes according to sanitation guidelines. Keeping the prep area and kitchen organized and clean. Assist the kitchen staff as needed. Cook: Follow recipe instructions and take directions from the manager in the fast pace of the kitchen. Food preparation. Keep a clean, sanitized and orderly kitchen. Posses a solid sense of timing and urgency. Food Packer: Follow recipe directions. Prepare product. Basic kitchen duties. Maintain clean and orderly kitchen. Follow nutrition and sanitation guidelines.
    $22k-29k yearly est. 23d ago
  • Winner's Circle - Customer Service

    Dave & Buster's, Inc. 4.5company rating

    Rogers, AR jobs

    Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome! Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more. POSITION SNAPSHOT: Our Winner's Circle position ensures Guests' initial impressions with Dave & Buster's are positive and welcoming. The Winner's Circle position requires a strong communicator who will guide our Guests through their Midway experience. NITTY GRITTY DETAILS: * Delivers an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun. * Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action. * Provides timely and accurate service while managing wait times and communicating information as needed to Guests, Team Members, and Managers. * Greets Guests with a positive attitude and enthusiasm while performing multiple job functions. Smiles and greets Guests upon entering. * Assists the Guest with all requests and answers questions as needed and makes recommendations on items. * Provides game assistance by promptly notifying Support Technicians or Management as needed. * Bids farewell to Guests leaving. Ensures everything was satisfactory and invites Guests to return. * Notifies Manager of any Guest that is perceived to be unhappy. * Practices proper cost controls by accurately weighing tickets and scanning merchandise. * Responsible for stocking, displaying and securing merchandise in all storage areas. * Responsible for the reconciliation of tickets and merchandise inventory. * Conducts merchandise inventory during and after shift, if applicable. * Checks for restocking of necessary supplies. Brings all areas up to standard. Discusses problem areas with Manager. * Reviews the cleanliness and organization of the Winner's Circle. Ensures all plush and shelves are stocked, properly cleaned, and maintained. * Properly positions and set up displays to increase Guest traffic and promote sales. * Assists other Team Members as needed. * Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum Team Member morale, productivity and efficiency/effectiveness. * Must be at least 16 years of age. Requirements STUFF OUR ATTORNEYS MAKE US WRITE: The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the Team Member will regularly be required to: * Be friendly and able to smile frequently. * Work days, nights, and/or weekends as required. * Work in noisy, fast paced environment with distracting conditions. * Read and write handwritten notes. * Lift and carry up to 30 pounds. * Move about facility and stand for long periods of time. * Walk or stand 100% of shift. * Reach, bend, stoop, mop, sweep and wipe frequently. The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position. As an equal opportunity employer, Dave & Buster's is dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State and Local laws regarding nondiscrimination. Dave and Buster's is proud to be an E-Verify Employer where required by law. Salary * Compensation is from $11 - $13 per hour Salary Range: 11 * 13 We are an equal opportunity employer and participate in E-Verify in states where required.
    $11-13 hourly Auto-Apply 26d ago
  • Champaign--Customer Service Manager

    Binny's Beverage Depot 4.4company rating

    Customer service manager job at Binny's

    The Customer Service Manager reports to and assists the General Manager and Assistant Store Manager, in daily operations, including motivating and inspiring the team to achieve store goals. They are focused on the customer experience through active supervision and enhancing the service culture. The Customer Service Manager also provides a strong leadership presence and control in the store, while enforcing all company policies and procedures, including, safety and security. Major Duties and Responsibilities: * Consistently creates a welcoming environment for the customer and quickly responds to customer inquiries and needs * Observe staff member's customer engagement and interactions, provide instructions and guidance to staff to continually improve the customer experience * Demonstrates leadership to staff by providing high levels of customer service, driving sales, handling difficult and/or complicated sales, demonstrating organizational skills * Conducts new employee orientations, trains and coaches Store Associates * Utilizes company tools to diagnose opportunities and develops action plans to improve performance * Regularly communicates with General Manager and Assistant Manager to discuss strengths, opportunities, and trends in business to increase sales * Regularly communicates with General Manager and Assistant Manager to discuss strengths and opportunities of staff members * Provides direction, support, and ongoing feedback of overall performance to staff members * Assists in the hiring process to the needs of the business, actively recruiting to ensure open positions are filled * Ensures company standards are met for store and associate appearance * Assists with planning and adjusting schedules as necessary to maximize sales, while ensuring payroll expectations are followed * Plans, coordinates, and executes all merchandising and sales promotions in a timely manner while ensuring pricing and signage information is accurate * Willingness to participate in continued education, including product knowledge and professional development * Assists management team with inventory management * Performs all duties of a store associate while functioning as a Customer Service Manager * Performs all duties as directed by managers Qualifications * Must be 21 years of age * 1-2 years retail management experience. Demonstrates supervisory and training/coaching skills * Full-time employment, ability to work evenings, weekends and holidays, as scheduled. Consistent and regular attendance required * Ability to develop constructive and effective relationships with staff and customers by possessing strong interpersonal skills to communicate with confidence * Skills to influence at all levels; demonstrated ability to work effectively within a team and be assertive in driving successful management strategies * Demonstrates strong comprehension along with excellent written and oral communications skills; ability to read small type * Possess strong organizational and time management skills; effective ability to multitask and strong attention to detail required * Ability to operate business machines and electronic devices (scanners, phones, computer keyboards, etc.) * Ability to count cash and make change accurately * If necessary, must be able to pass any applicable alcohol training class and maintain a current certification card * Ability to repeatedly lift 40-50 pounds * Ability to stand and/or walk for extended periods of time * Ability to follow directions and complete assignments * Perform all duties as assigned by supervisors * Ability to repeatedly walk up and down stairs * Ability to work in cold areas * The pay range for this position is $19.00-$24.00 Binny's offers a comprehensive benefits package including medical and dental insurance, an FSA plan, a 401(k) plan, educational reimbursement, PTO time, paid sick time, paid parental leave, paid holidays and an employee discount.
    $19-24 hourly 26d ago

Learn more about Binny's jobs