GEM Mortgage jobs - 27 jobs

Job Description Join the GEM Mortgage Team! Ready to be part of a leading mortgage lender that truly puts clients first, at GEM Mortgage, a division of Golden Empire Mortgage, we've been a respected leader in the industry for nearly 40 years, guided by our core belief that our borrowers' interests come first. We're dedicated to providing clients with expert financing advice and believe that everyone deserves access to credit. Our mission is to build long-lasting relationships with borrowers and real estate partners, be an employer of choice with growth opportunities for our team members, and operate as a trustworthy, financially sound enterprise that positively influences our communities. At Golden Empire Mortgage, our LEADER values guide everything: Loyalty to our team, borrowers, and partners. Excellence in all we do. Accountability-we take ownership. Driven for continuous improvement. Engaged to deliver success. Reliability you can count on. If you're passionate about making a real difference in people's lives, delivering exceptional service, and growing your career with a company that truly values its people and its purpose, we invite you to explore opportunities with us. Come join GEM Mortgage and help us empower clients and communities! Overview GEM Mortgage, a division of Golden Empire Mortgage (GEM) is proud to hold ourselves as one of the most respected lenders in the mortgage industry for over 35 years. The GEM business philosophy holds true that all consumers deserve access to credit, where “our customers are our business” is the cornerstone for excellence. Golden Empire Mortgage isn't just about mortgages and home lending - GEM is about people, and building lasting customer relationships. At GEM we understand that the lending process can be intimidating, that's why we ensure that all of our employees hold to the highest level of client satisfaction. We pride ourselves on integrity, knowledge and state of the art technology all in an effort to provide our customers with excellent customer service and the best rates possible. Under general supervision of the Branch Manager, the Loan Production Manager specializes in setting sales goals and overseeing the development of new mortgage business, the expansion of existing business relationships and the servicing of customers. Responsibilities Essential job functions Exceed new business generation, pipeline, and sales management goals to increase market share. Possess a strong understanding of our products, our competition in the industry and positioning. Train, develop, and support Loan Originators through coaching, meeting assistance, and helping them partner with top agents and brokers. Help Loan Originators achieve sales goals by leading, training, and motivating them to succeed. Recruit new licensed loan originators and manage loan volume. Enforce company procedures, policies, and protocols to ensure they are followed by all staff members. Manage service experience to external members. Qualifications Minimum requirements 3-5 years of experience in mortgage lending industry with 2-3 years' experience in a supervisory role in customer service, operations, business development, or sales management Current NMLS license Must have ability to complete all phases of the mortgage loan origination process and have demonstrated knowledge of government and conventional residential mortgage loan products and regulations. Knowledge, Skills and Abilities Strong understanding of industry-standard Sales techniques. Exceptional communication skills, strong judgment and decision-making skills. Standard office practices and procedures. Computer skills: Microsoft Office and Google products Strong interpersonal and problem-solving skills. Must have excellent organizational skills and the ability to adapt to new conditions, assignments, and deadlines. Compensation Disclosure This is a commission-only position. The expected commission range depends on loan amount, structure, and volume. Actual compensation will vary based on individual performance, commission structure compensation agreement, and market conditions. At-Will Employment This position is classified as at-will employment in accordance with California law. Employment may be terminated by either the employer or employee at any time, with or without cause or notice, subject to applicable law. Work Location This position is fully remote. Employees may perform all job duties from a location outside of their main office or branch location, subject to reliable internet access and compliance with company policies. Equal Opportunity Employer Golden Empire Mortgage are Equal Opportunity Employers. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), gender, gender identity or expression, sexual orientation, marital status, national origin, ancestry, age, physical or mental disability, medical condition, genetic information, military or veteran status, or any other characteristic protected under federal, state, or local law. Reasonable Accommodations Golden Empire Mortgage is committed to providing reasonable accommodation for qualified individuals with disabilities during the application or recruitment process. If you need assistance or accommodation, please contact us at **************. California Consumer Privacy Notice Golden Empire Mortgage, may collect personal information from job applicants for purposes related to employment consideration. We are committed to handling your information in compliance with the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA). To learn more about how we collect, use, and protect your information, please review our Privacy Policy *************************************** .

The Manager of Network Engineering will lead CMG Financial's network engineering and architecture functions across on-premises and cloud environments. This role oversees daily operations, guides modernization initiatives, and drives network and cloud architecture strategy particularly focused on Azure and hybrid connectivity. The Manager ensures secure, scalable, and efficient connectivity across data centers, branch offices, and cloud platforms. This leader will play a pivotal role in aligning infrastructure strategy with business goals, promoting automation, and mentoring a high-performing technical team. As part of CMG Financial's evolving IT strategy, this position was created to: Strengthen alignment between infrastructure, cloud, and security teams. Drive architectural decisions around cloud migration and hybrid networking. Lead with a strategic, proactive mindset focused on modernization and resilience. This role supports a broader initiative to realign the IT organization to better meet operational goals, enhance service delivery, and accelerate digital transformation efforts, including cloud and automation initiatives. ESSENTIAL DUTIES and RESPONSIBILITIESTeam Leadership & Operations Manage and mentor the Network Engineering team, including Jordan Shields (Lead), Daniel Yang, and other engineers. Oversee day-to-day network operations to ensure reliability, scalability, and performance. Foster collaboration across IT Operations, Cloud, and Security teams. Architecture & Strategy Lead design and modernization of network infrastructure for both on-premises and cloud environments. Architect and implement Azure networking solutions, including ExpressRoute, VNets, and hybrid configurations. Develop and enforce standards for network segmentation, VLAN design, and best practices across the enterprise. Support data center-to-cloud migration planning and execution. Cloud & Automation Architect, deploy, and manage network solutions in Microsoft Azure and hybrid environments. Leverage Terraform and Infrastructure-as-Code methodologies for network automation. Implement automated deployment pipelines for consistent configuration and scalability. Security & Compliance Oversee the use of Palo Alto NGFW and Prisma Access to secure cloud and edge connectivity. Integrate VMware NSX for network security, Microsegmentation, and policy enforcement. Partner with the Cybersecurity and Compliance teams to align with enterprise security standards and Zero Trust initiatives. Vendor & Stakeholder Management Manage vendor relationships (Cisco, Palo Alto, Microsoft, VMware, etc.). Serve as the key liaison to internal leadership and stakeholders. Plan and oversee network-related budgets, projects, and escalations. QUALIFICATIONS AND EXPERIENCE A Bachelor's degree in Information Technology, Computer Science, or a related field (or equivalent professional experience) is required. Prefer 8-12 years of progressive experience in network engineering and architecture, with at least 3-5 years in a leadership or management role. Expertise with Microsoft Azure networking (ExpressRoute, VNets, VPN Gateway, load balancers). Advanced knowledge of Network Architecture, VLAN Design, and Best Practices for Network Segmentation. Hands‑on experience with Cisco Meraki (including Wireless), Cisco Routing/Switching, and Palo Alto Prisma Access. Experience implementing and managing VMware NSX for network virtualization and security. Skilled in Terraform and scripting/automation for infrastructure deployments. Experience with Data Center to Cloud Migrations and hybrid architectures. Familiarity with monitoring and diagnostic tools (e.g., SolarWinds, Wireshark). Strategic thinker with a strong understanding of modern networking principles. Excellent communicator with the ability to influence and align cross‑functional teams. Proven experience leading, coaching, and developing technical professionals. Committed to innovation, automation, and continuous improvement in service delivery. SUPERVISORY RESPONSIBILITIES Direct Reports: 2+ employees PHYSICAL and ENVIRONMENTAL CONDITIONS This role operates in an ADA compliant office environment, utilizing typical office equipment and tasks including computer work. The position may involve partial stationary positions and moving throughout the day. Flexibility to work overtime to meet project deadlines is required. Base Compensation Information This role is currently allocated for candidates within geographic regions that do not currently require base wage disclosure. The compensation range for this position will be provided upon request. (Due to their geographic location, residents of the states of CA & CO, and for NY are excluded from this role at this time.) #J-18808-Ljbffr

Job Description : Mortgage Retail Sales Leader (APM Las Vegas Branch) Title: Mortgage Retail Sales Supervisor - Build & Lead With Clarity Overview : Are you a seasoned originator ready to lead, coach, and empower others-without losing production? We're building something different in Las Vegas. Our APM branch is focused on performance without burnout, structure without micromanagement, and leadership without limits. This is your opportunity to join a high-visibility platform that equips you with the tools to lead originators to new levels of volume, brand presence, and referral authority. What We Offer: Leadership opportunity with local control and national resources Dedicated marketing manager to support your team's brand, outreach, and events CE teaching access for you and your producers Strategic coaching tools and business planning support Modern technology stack (Candor, AP Connect, Fee Chaser, Total Expert) Recruiting support and onboarding transition team ESOP (Employee Stock Ownership Program) Who You Are: Licensed originator with 5+ years of experience and consistent personal production Proven leadership or mentorship experience preferred Able to coach and support a team of LOs in loan structure, marketing, and growth Passionate about local brand building and community presence Strong understanding of referral-based business models Clear communicator with a mindset for scale What You'll Do: Recruit and lead a team of 3-10 loan originators Support team members in building agent relationships, structuring deals, and closing loans efficiently Represent APM through community engagement and CE programming Partner with our in-house marketing team to amplify your team's visibility Create a positive, productive, and high-performance culture We're looking for a growth-minded leader who's ready to build. To explore the opportunity, Lead. Grow. Build-without compromise.

A financial services company in Palo Alto is seeking a Manager of Network Engineering to lead the network engineering and architecture functions, ensuring secure and efficient connectivity across multiple environments. The ideal candidate has extensive experience in Microsoft Azure networking, effective leadership skills, and a strong focus on modernization and resilience in a fast-paced setting. The role involves managing a technical team and driving automation initiatives. #J-18808-Ljbffr

We are looking for a highly experienced and motivated Senior Loan Officer to join our dynamic team. The ideal candidate will have a strong background in financial services, particularly in loan origination, underwriting, and client relationship management. As a Senior Loan Officer, you will be responsible for evaluating, authorizing, or recommending approval of commercial, real estate, or credit loans. You will also be tasked with developing and maintaining relationships with clients, ensuring their financial needs are met with the highest level of service. Your role will involve analyzing complex financial data, assessing creditworthiness, and ensuring compliance with all regulatory requirements. You will work closely with other financial professionals to structure loan packages that meet the needs of both the client and the institution. Additionally, you will be expected to stay current with market trends and regulatory changes to provide the best possible advice and service to clients. This position requires excellent analytical skills, attention to detail, and the ability to communicate effectively with clients and colleagues. If you are a proactive, results-driven professional with a passion for finance and customer service, we would love to hear from you. Responsibilities Evaluate, authorize, or recommend approval of commercial, real estate, or credit loans. Develop and maintain relationships with clients to understand their financial needs. Analyze complex financial data and assess creditworthiness. Ensure compliance with all regulatory requirements. Work closely with other financial professionals to structure loan packages. Stay current with market trends and regulatory changes. Provide the best possible advice and service to clients. Prepare detailed loan proposals and presentations. Monitor loan portfolios and manage risk. Negotiate loan terms and conditions with clients. Assist in the development of loan policies and procedures. Train and mentor junior loan officers. Participate in community events to promote the institution's services. Handle customer inquiries and resolve issues promptly. Maintain accurate records and documentation. Conduct periodic reviews of existing loans. Collaborate with the marketing team to develop promotional strategies. Ensure timely processing and closing of loans. Prepare and present reports to senior management. Identify opportunities for cross-selling other financial products. Requirements Bachelor's degree in Finance, Business, or related field. Minimum of 5 years of experience in loan origination or underwriting. Strong understanding of financial services and loan processes. Excellent analytical and problem-solving skills. Proven ability to assess creditworthiness and manage risk. Strong communication and interpersonal skills. Ability to work independently and as part of a team. Detail-oriented with strong organizational skills. Proficiency in financial software and Microsoft Office Suite. Knowledge of regulatory requirements and compliance. Ability to develop and maintain client relationships. Strong negotiation skills. Experience in preparing loan proposals and presentations. Ability to stay current with market trends and regulatory changes. Proven track record of meeting or exceeding targets. Ability to handle multiple tasks and prioritize effectively. Strong ethical standards and integrity. Experience in training and mentoring junior staff. Ability to work under pressure and meet deadlines. Willingness to participate in community events and activities.

Job Description Join the GEM Mortgage Team! Ready to be part of a leading mortgage lender that truly puts clients first, at Golden Empire Mortgage, we've been a respected leader in the industry for nearly 40 years, guided by our core belief that our borrowers' interests come first. We're dedicated to providing clients with expert financing advice and believe that everyone deserves access to credit. Our mission is to build long-lasting relationships with borrowers and real estate partners, be an employer of choice with growth opportunities for our team members, and operate as a trustworthy, financially sound enterprise that positively influences our communities. At Golden Empire Mortgage, our LEADER values guide everything: Loyalty to our team, borrowers, and partners. Excellence in all we do. Accountability-we take ownership. Driven for continuous improvement. Engaged to deliver success. Reliability you can count on. If you're passionate about making a real difference in people's lives, delivering exceptional service, and growing your career with a company that truly values its people and its purpose, we invite you to explore opportunities with us. Come join GEM Mortgage and help us empower clients and communities! Overview: Under general supervision of the EVP-Production, the Branch Manager is responsible for supervision of all branch employees. Must direct and organize them as well as provide training and serve as a team leader. Handle operations management and sales responsibilities. Create and enforce standards of customer service. Produce documentation, ensure accounting and reporting are done properly and establish branch procedures and policies. Responsibilities: Branch Manager shall operate the branch office in full compliance with all ordinances, laws, rules, and regulations of any city, county, state, and federal government having jurisdiction. Branch Manager will adhere to the rules and protocols set forth by company. Responsible for leading and motivating branch team. Analyze market and develop sales strategies to ensure profitability of branch. Generate leads and loan volume. Plan and coordinate short-term and long-term branch goals. Responsible for negotiating the compensation of all the Loan Originators and employing all personnel in accordance of applicable laws, regulations, and all company policies and standards. Ensure that the branch follows all compliance and regulatory guidelines. Manage to corporate directives. Hire and train all employees of the branch office in regards to operations and policies. Coach staff to fulfill business goals. Evaluate branch staff's work performance by preparing and delivering annual reviews. Monitors quality of service. Assists in managing the security and safety of the Branch. Participate in training for marketing, sales, and scenario techniques to effectively sell, package and close consumer mortgages. Maintain current and thorough knowledge of all lending programs, policies, procedures and regulatory requirements. Qualifications: NMLS MLO License. Ability to prioritize and multi-task, while working in a fast paced environment. Exceptionally detailed, focused and motivated professional. Excellent communication skills. Pleasant with customers, business partners and colleagues. Knowledge of automated underwriting systems (DU/LP), HUD and RESPA Regulations. Comprehensive understanding of legal, compliance and Investor requirements. Disclaimer The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. Compensation Disclosure This is a full-time, exempt salaried position. The base salary range for this role is $100,000 to $120,000 per year, depending on skills, experience, and qualifications. This position is not eligible for overtime compensation, in accordance with California labor law. Additional compensation, such as bonuses or incentive pay, may be available based on performance and business needs At-Will Employment This position is classified as at-will employment in accordance with California law. Employment may be terminated by either the employer or employee at any time, with or without cause or notice, subject to applicable law. Work Location This position is primarily based in our office located at 236 N Santa Cruz Ave, Ste 101, Los Gatos, CA 95030, Regular in-office attendance is required during standard business hours. Equal Opportunity Employer Golden Empire Mortgage are Equal Opportunity Employers. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), gender, gender identity or expression, sexual orientation, marital status, national origin, ancestry, age, physical or mental disability, medical condition, genetic information, military or veteran status, or any other characteristic protected under federal, state, or local law. Reasonable Accommodations Golden Empire Mortgage is committed to providing reasonable accommodation for qualified individuals with disabilities during the application or recruitment process. If you need assistance or accommodation, please contact us at **************. California Consumer Privacy Notice Golden Empire Mortgage, may collect personal information from job applicants for purposes related to employment consideration. We are committed to handling your information in compliance with the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA). To learn more about how we collect, use, and protect your information, please review our Privacy Policy *************************************** .

Join the GEM Mortgage Team! Ready to be part of a leading mortgage lender that truly puts clients first, at Golden Empire Mortgage, we've been a respected leader in the industry for nearly 40 years, guided by our core belief that our borrowers' interests come first. We're dedicated to providing clients with expert financing advice and believe that everyone deserves access to credit. Our mission is to build long-lasting relationships with borrowers and real estate partners, be an employer of choice with growth opportunities for our team members, and operate as a trustworthy, financially sound enterprise that positively influences our communities. At Golden Empire Mortgage, our LEADER values guide everything: Loyalty to our team, borrowers, and partners. Excellence in all we do. Accountability-we take ownership. Driven for continuous improvement. Engaged to deliver success. Reliability you can count on. If you're passionate about making a real difference in people's lives, delivering exceptional service, and growing your career with a company that truly values its people and its purpose, we invite you to explore opportunities with us. Come join GEM Mortgage and help us empower clients and communities! Overview: Under supervision of the Branch Manager, the Processing Manager is responsible for setting goals for the department and interface regularly with the team to assure the mortgage closing transaction progresses smoothly. Directing loan processors and ensuring that the application review and lending process comply with company operational standards as well as federal and state regulations. Essential Job Functions Manages the loan processing operations team that originates, processes, and closes various types of loans. Establishes processes and procedures to maintain accuracy and completeness of required documentation. Develops and sets operating performance metrics and standards for speed, quality, and customer service. Oversees the preparation of reporting for internal departments and external agencies. Develops training and communication mechanisms that inform the team of regulatory requirements and updates. Manages subordinate staff in the day-to-day performance of their jobs. Other job duties assigned. Minimum Requirements Requires 5 years' experience in the related area as in individual contributor. 3 years of supervisory experience may be required. Extensive knowledge of the function and department processes. Knowledge, Skills, and Abilities Strong communication skills Multi-tasking skills Detailed-oriented. Strong loan processing skills Compliance skills Excellent customer service skills Effective verbal and written communication skills Managing skills Disclaimer The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. Compensation Disclosure This is a non-exempt, hourly position. The pay range for this role is $25.00 to $32.00 per hour, depending on experience and qualifications. Overtime is paid in accordance with California state and federal labor laws. Additional compensation, such as bonuses or incentive pay, may be available based on performance and business needs. At-Will Employment This position is classified as at-will employment in accordance with California law. Employment may be terminated by either the employer or employee at any time, with or without cause or notice, subject to applicable law. Work Location This position is primarily based in our office located at 236 N Santa Cruz Ave, Ste 101, Los Gatos, CA 95030, Regular in-office attendance is required during standard business hours. Equal Opportunity Employer Golden Empire Mortgage are Equal Opportunity Employers. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), gender, gender identity or expression, sexual orientation, marital status, national origin, ancestry, age, physical or mental disability, medical condition, genetic information, military or veteran status, or any other characteristic protected under federal, state, or local law. Reasonable Accommodations Golden Empire Mortgage is committed to providing reasonable accommodation for qualified individuals with disabilities during the application or recruitment process. If you need assistance or accommodation, please contact us at **************. California Consumer Privacy Notice Golden Empire Mortgage, may collect personal information from job applicants for purposes related to employment consideration. We are committed to handling your information in compliance with the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA). To learn more about how we collect, use, and protect your information, please review our Privacy Policy *************************************** .

The RED Team Specialist is part of the Retail Elevation Department (“RED Team”) and will be responsible for providing best in class customer service, business and administrative support to CMG Financial and any Partner Companies. The team acts as a concierge desk for employees and is the central point of contact for many internal processes, procedures and systems concurrently. This includes the coordination and support onboarding and transitioning new hires and branch locations. In addition, the RED Team Specialist will provide ongoing support to all employees, manage multiple internal processes, act as administrator to multiple systems, and be the first point of contact for many day-to-day business operations matters and provide immediate support for the entire organization. ESSENTIAL DUTIES AND RESPONSIBILITIES, includes the following responsibilities but not limited to: Acts as the concierge desk to the Retail and JV Channels Is the CMG Expert and central point of contact to employees, departments, processes and procedures under one umbrella Manages incoming/outgoing communications within the RED Team Inbox and dedicated hotline Provides ongoing support system for all employees Acts as third party administrators for multiple systems Works within the Loan Origination System (LOS) and other systems processing various requests and continually referencing and following company guidelines and rules before fulfilling requests Maintains internal and external team materials and upholds the processes and procedures as requested by management Assists with the Onboarding Team with any and all onboarding tasks and act as an initial point of contact for the new employees Coordinate with all departments to ensure all employees have what they need and questions are answered Works closely with the RED Team Supervisor, Head of Support Services, Corporate Operations and SVP, Corporate Operations on operational needs for new and existing retail branches Works as a Liaison between Retail and all other CMG departments Works on various new projects and assignments from upper management as requested both inside and outside the Retail Lending Channel Perform Marketing set ups for all new hires and be able to respond to basic inquiries Ensure proper follow ups are completed to all new hires on a timely manner Provides extraordinary customer service and immediate support to the entire Retail Channel Follow up on outstanding issues and deftly respond to unexcepted situations Able to follow, accommodate and adjust to team's general rules Some (minimal) nationwide travel might be required Maintain in good standing all Compliance courses assign by the company QUALIFICATIONS AND EXPERIENCE: 5+ years of previous mortgage experience required. Previous administrative support and customer service experience preferred. Proficient in Microsoft suite of products; Outlook, Word, Excel, PowerPoint etc. Excellent communication skills both written and verbal. High level of integrity and confidentiality required. Strong organizational and time-management skills Analytical problem solver and self-starter Strong technical knowledge in the use of software applications, databases, spreadsheets Acute attention to detail and ability to work on complex projects with general direction and minimal guidance Ability and flexibility to work in a fast-paced fluid environment with a diversity of individuals at all organizational levels High level of professionalism, and excellent time management and organizational ability Ability to multitask and meet constant deadlines in a fast pace environment High level of integrity and confidentiality required SUPERVISORY RESPONSIBILITIES: Direct Reports: N/A PHYSICAL and ENVIRONMENTAL CONDITIONS: This role operates in an ADA compliant office environment, utilizing typical office equipment and tasks including computer work. The position may involve partial stationary positions and moving throughout the day. Flexibility to work overtime to meet project deadlines is required. Base Compensation Information - This is a remote role that can be performed from within the United States. The salary range for the position is $60,000 to $65,000 annually. Factors that affect the base are overall knowledge of mortgage industry, number of years worked in mortgage industry, computer skills, customer service experience specific to working with new employees and loan officers. CMG Financial is an equal opportunity employer and does not unlawfully discriminate in employment decisions. CMG will consider all qualified applicants without regard to race, religion, national origin, sex, age, veteran status, disability, familial status, marital status, actual or perceived sexual orientation, or actual or perceived gender identity. Applicants requiring reasonable accommodation to the application and/or interview process should notify a representative of CMG Financial or reach out to [email protected]. CMG MORTGAGE, INC. NMLS #1820 If you are a recruiter or placement agency, please do not submit resumes to any person or email address at CMG Financial prior to having a signed agreement . CMG Financial is not liable for and will not pay placement fees for candidates submitted by any agency other than its approved recruitment partners. Furthermore, any resumes sent to us without an agreement in place will be considered your company's gift to CMG Financial and may be forwarded to our recruiters for their attention.

Job Title: Loan Officer Primary Job: The mortgage advisor is responsible for generating new business, qualifying customers and owning the customer experience from start to finish. Essential Duties and Responsibilities: Origination of new business on a regular basis, including taking complete applications and qualifying customers. Provide consultations and education on the mortgage transaction, teaching about what to expect, setting the timelines and expectations. Qualify borrowers; pull credit; run AUS; price loans; collect documentation; follow-through with client and loan until closing; and own the client experience to ensure expectations are met and customers are happy. Set fees and order disclosures - follow up to ensure proper documentation is appropriately signed/acknowledged by Borrowers Work with processor for pipeline management, alignment and collecting missing or additional documentation/information as requested. Price & Lock the Loan Keep Encompass records updated and accurate at all times Lead Person on transaction, including all communication to team members and interested parties Ability to develop and maintain a personal business plan which includes all aspects of loan originations from customer service, maintaining and building relationships, networking, marketing/prospecting, knowledge of products and the industry, etc. Desired Qualifications/Requirements: Post-high school degree in business, finance, marketing, other related fields or work equivalent; Associates degree at minimum required Previous work experience as a loan officer (or equivalent) required, with proven ability to achieve sales goals Effective sales and marketing skills, including ability to generate new business through networking and referral partners and other referral sources Ability to deal honestly and ethically with clients, employees and business partners to achieve desired goals Strong understanding of loan guidelines, as well as all federal and state regulations Must have an active NMLS Mortgage Originator License Commitment to company values, policies and procedures Excellent interpersonal communication skills Customer Service - the ability to provide and maintain effective and positive communication Adaptability - an ability to quickly learn new or different techniques, products and computer programs Problem Solving - an ability to effectively analyze and resolve problems at a functional level This person must live our culture every day! (Respect, Transparency, Scrappy) Other duties as assigned Embrace APMC Culture: APMCares- Our charitable entity As we grow and our reputation spreads, we know there are opportunities to make more significant contributions to the communities in our footprint. APMCares was created to serve and support APM families in need and the causes we care about. Office of Diversity Increase APM's workforce diversity Increase the diversity of the communities we serve ‘American Pacific Mortgage Corporation is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.' Live in our values everyday- Respect~ Transparency~ Scrappy!

Job Posting: Desktop Support Analyst (On-Site - Roseville) Department: Information Technology Location: Roseville, CA Position Type: Full-Time, Onsite Reports To: IT Manager The Desktop Support Analyst provides onsite deskside support for employees, resolves daily service requests, and acts as the primary escalation point for the Tier 1 Help Desk. This role ensures the availability, reliability, and performance of end-user technology and supports key IT operations. Key Responsibilities Monitor the ITSM ticketing system; assign, resolve, or escalate incoming requests. Provide remote and onsite support for hardware, software, networking, and account-related issues within established SLAs. Assist users with technical needs and general inquiries. Perform account management tasks, including onboarding, offboarding, and access adjustments. Manage and track IT assets, including imaging, deployment, break/fix, and inventory updates. Lift, move, and set up hardware such as PCs, monitors, and printers. Process RMAs and coordinate with vendors for hardware replacement. Conduct basic server, network, and UCaaS administration when required. Maintain accurate ticket documentation, troubleshooting notes, and follow-up communication. Collaborate with engineering teams to resolve escalated or recurring technical issues. Create and update technical documentation, job aids, and knowledge base articles. Perform additional duties as assigned by management. Required Qualifications 2+ years of experience in a Tier 1 IT Help Desk or desktop support environment. Hands-on experience troubleshooting Windows hardware, drivers, and components. Proficiency in: Windows 10+ Enterprise & mac OS Microsoft Office 365 Suite Microsoft 365 Administration Microsoft Intune Microsoft Exchange Active Directory / Azure AD hybrid environments Networking fundamentals (wired/wireless) Android & iOS mobile devices Printers (network and local) Antivirus tools Remote support platforms Skills & Competencies Problem Solving: Strong analytical abilities; resourceful in identifying solutions. Attention to Detail: Accurate documentation; effective multitasking; organized. Communication: Clear, professional verbal and written communication; customer focused. Customer Service: Demonstrates empathy, patience, active listening, and adaptability. Teamwork: Works well independently and collaboratively, respectfully. Physical Requirements Ability to lift up to 75 lbs with reasonable accommodation. Ability to stand or sit for extended periods. Preferred Certifications Microsoft Technology Associate (MTA) Apple Certified Mac Technician (ACMT) CompTIA A+ HDI Customer Service Representative (HDI-CSR) Work Environment 100% on-site role in Roseville . APMC Culture We are committed to fostering a culture of Respect, Transparency, and Scrappiness . Employees are encouraged to support: APMCares , our charitable organization dedicated to helping APM families and local communities. Office of Diversity , which promotes diversity within our workforce and the communities we serve.

Job Title: Treasury Collateral Specialist Department: Finance Reports to: VP of Treasury FLSA Status: Non-Exempt/Temporary Full-time or Part-time . Roseville, CA. Summary: The Treasury Collateral Specialist is responsible for managing the collateral used to secure the company's financial obligations, ensuring that it is properly valued, tracked, and safeguarded. This role involves working closely with internal teams, custodians, and external parties to optimize collateral usage and mitigate risks associated with collateral management. The specialist will also support liquidity management and reporting efforts related to collateral. Essential Duties & Responsibilities: Process incoming funding file packages Open, sort, and organize packages Review package for completeness Scan funding file packages Accurately label electronic files Log funding file package receipt into LOS via scanned package receipt bulk upload process Process original collateral packages Pull original collateral from funding file packages Log collateral receipt into LOS via note tracking process Securely file original collateral in safe Process allonges Print and file Label collateral folders Print and file Process outgoing collateral packages to warehouse banks Prepare and accurately ship collateral packages to warehouse banks Effectively communicate with warehouse banks and teams Log collateral package shipments into LOS via collateral bulk upload process Maintain compliant package storage File processed funding packages for storage Compliantly dispose of stored aged funding packages Support Treasury operations Other duties as assigned Supervisory Responsibilities: None Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education & Experience: Previous mortgage industry knowledge a plus, but not required Detail Oriented Commitment to company values Flexible and adaptable - Quickly learn new processes, be flexible to meet business demands Excellent communication skills Team player Skills : Language Skills : Ability to read and interpret documents and writes routine correspondence. Ability to speak effectively with customers/vendors or other employees. Mathematical Skills : Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent. Reasoning Ability : Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situation. Computer Skills : Sound working knowledge of computer and office software operations and systems. Encompass required. Competencies: To perform the job successfully, an individual should demonstrate the following competencies: Problem Solving -Analytical, evaluative, and problem-solving. Identifies and resolve problems promptly; gathers and analyzes information skillfully; develops alternative solutions; works well in group problem solving situations; uses reason even when dealing with emotional topics. Detail Oriented - Keen attention to detail Interpersonal Skills -Ability to set and manage priorities judiciously Maintains confidentiality; keeps emotions under control. Oral Communication - Ability to present ideas in business-friendly and user-friendly language. Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; responds well to questions; participates in meetings. Written Communication - Writes clearly and informatively; edits work for spelling and grammar; presents numerical data effectively; able to read and interpret written information. Teamwork - Ability to work in a team-oriented, collaborative environment. Contributes to building a positive team spirit. Attendance/Punctuality - Is consistently at work and on time, ensures work responsibilities are covered when absent. Dependability - Follows instructions, responds to management direction; takes responsibility for own actions; keeps commitments; commits to long hours of work when necessary to reach goals; complete tasks on time or notifies appropriate person with an alternate plan. Initiative - Exceptionally self-motivated and directed. Volunteers readily; undertakes self-development activities; seeks increased responsibilities. Innovation - Displays original thinking and creativity; generates suggestions for improving work. Physical Demands : The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, use hands to finger, handle, or feel and talk or hear. The employee is occasionally required to walk and stoop. Work Environment : The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level and temperature in the work environment is usually moderate.

Job Title: Processor -Loan Department: Production is REMOTE but must be located in the CST time Zone***** Summary: The Processor is responsible for preparing loan submission received from Loan Officers for underwriting with Q Home Loans. They are also responsible for submitting, tracking, and following up on all documentation required to close loans. Essential Duties & Responsibilities: Review submissions for completeness of documentation required for loan approval. Construction loans ,FHA, VA, CONVENTIONAL, DPA, and NON QM Loans. Prepare/Review Initial Disclosures Submit all eligible files through DU/DO/LP/GUS for automated approval prior to submitting to APMC or other lending institution. Point of contact for Loan Officer and/or Borrower Obtain and review needed documentation for final approval. Follow up and work with Loan Officer/Borrower through funding on any items needed to close loans. Ensure all borrowers receive final 1003 and MLDS in escrow prior to signing loan docs. Final HUD 1 Review Follow through in obtaining broker check and other documentation needed for closing Close out files after funding to meet the standards of our Quality Control Department, work on any files with missing documentation or those that may need corrections to make sure that all files meet AMPC standards for Quality Control. Conduct weekly pipeline review meetings with Loan Officers Maintain current posted turn times and customer service levels Develop and maintain current procedures for all functions within the Loan Processor position Additional projects as assigned. Education & Experience: Strong knowledge of multiple loan programs including FHA/VA, Conventional, ACCESS, USDA, DU/LP. At least 5 years mortgage experience Encompass Experience Supervisory Responsibilities: None Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Competencies: To perform the job successfully, an individual should demonstrate the following competencies: Problem Solving -Analytical, evaluative, and problem-solving. Identifies and resolve problems promptly; gathers and analyzes information skillfully; develops alternative solutions; works well in group problem solving situations; uses reason even when dealing with emotional topics. Detail Oriented - Keen attention to detail Interpersonal Skills - ability to work with diverse base of contacts (Loan Officers, clients, agents, lenders, title companies, etc.). Oral Communication - Ability to present ideas in business-friendly and user-friendly language. Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; responds well to questions; participates in meetings. Written Communication - Writes clearly and informatively; edits work for spelling and grammar; presents numerical data effectively; able to read and interpret written information. Teamwork - Ability to work in a team-oriented, collaborative environment. Contributes to building a positive team spirit. Attendance/Punctuality - Is consistently at work and on time, ensures work responsibilities are covered when absent. Dependability - Follows instructions, responds to management direction; takes responsibility for own actions; keeps commitments; commits to long hours of work when necessary to reach goals; complete tasks on time or notifies appropriate person with an alternate plan. Initiative - Exceptionally self-motivated and directed. Volunteers readily; undertakes self-development activities; seeks increased responsibilities. Innovation - Displays original thinking and creativity; generates suggestions for improving work. Skills : Language Skills : Ability to read and interpret documents and writes routine correspondence. Ability to speak effectively with customers/vendors or other employees. Mathematical Skills : Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent. Reasoning Ability : Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situation. Computer Skills : Sound working knowledge of computer and office software operations and systems such as MSWord, Excel, Outlook, and Calyx POINT. Encompass a plus. Physical Demands : The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, use hands to finger, handle, or feel and talk or hear. The employee is occasionally required to walk and stoop. Work Environment : The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level and temperature in the work environment is usually moderate.

Job Description Join the GEM Mortgage Team! Ready to be part of a leading mortgage lender that truly puts clients first, at GEM Mortgage, a division of Golden Empire Mortgage, we've been a respected leader in the industry for nearly 40 years, guided by our core belief that our borrowers' interests come first. We're dedicated to providing clients with expert financing advice and believe that everyone deserves access to credit. Our mission is to build long-lasting relationships with borrowers and real estate partners, be an employer of choice with growth opportunities for our team members, and operate as a trustworthy, financially sound enterprise that positively influences our communities. At Golden Empire Mortgage, our LEADER values guide everything: Loyalty to our team, borrowers, and partners. Excellence in all we do. Accountability-we take ownership. Driven for continuous improvement. Engaged to deliver success. Reliability you can count on. If you're passionate about making a real difference in people's lives, delivering exceptional service, and growing your career with a company that truly values its people and its purpose, we invite you to explore opportunities with us. Come join GEM Mortgage and help us empower clients and communities! Overview GEM Mortgage, a division of Golden Empire Mortgage (GEM) is proud to hold ourselves as one of the most respected lenders in the mortgage industry for over 35 years. The GEM business philosophy holds true that all consumers deserve access to credit, where “our customers are our business” is the cornerstone for excellence. Golden Empire Mortgage isn't just about mortgages and home lending - GEM is about people, and building lasting customer relationships. At GEM we understand that the lending process can be intimidating, that's why we ensure that all of our employees hold to the highest level of client satisfaction. We pride ourselves on integrity, knowledge and state of the art technology all in an effort to provide our customers with excellent customer service and the best rates possible. Under general supervision of the Branch Manager, the Loan Production Manager specializes in setting sales goals and overseeing the development of new mortgage business, the expansion of existing business relationships and the servicing of customers. Responsibilities Essential job functions Exceed new business generation, pipeline, and sales management goals to increase market share. Possess a strong understanding of our products, our competition in the industry and positioning. Train, develop, and support Loan Originators through coaching, meeting assistance, and helping them partner with top agents and brokers. Help Loan Originators achieve sales goals by leading, training, and motivating them to succeed. Recruit new licensed loan originators and manage loan volume. Enforce company procedures, policies, and protocols to ensure they are followed by all staff members. Manage service experience to external members. Qualifications Minimum requirements 3-5 years of experience in mortgage lending industry with 2-3 years' experience in a supervisory role in customer service, operations, business development, or sales management Current NMLS license Must have ability to complete all phases of the mortgage loan origination process and have demonstrated knowledge of government and conventional residential mortgage loan products and regulations. Knowledge, Skills and Abilities Strong understanding of industry-standard Sales techniques. Exceptional communication skills, strong judgment and decision-making skills. Standard office practices and procedures. Computer skills: Microsoft Office and Google products Strong interpersonal and problem-solving skills. Must have excellent organizational skills and the ability to adapt to new conditions, assignments, and deadlines. Compensation Disclosure This is a commission-only position. The expected commission range depends on loan amount, structure, and volume. Actual compensation will vary based on individual performance, commission structure compensation agreement, and market conditions. At-Will Employment This position is classified as at-will employment in accordance with California law. Employment may be terminated by either the employer or employee at any time, with or without cause or notice, subject to applicable law. Work Location This position is fully remote. Employees may perform all job duties from a location outside of their main office or branch location, subject to reliable internet access and compliance with company policies. Equal Opportunity Employer Golden Empire Mortgage are Equal Opportunity Employers. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), gender, gender identity or expression, sexual orientation, marital status, national origin, ancestry, age, physical or mental disability, medical condition, genetic information, military or veteran status, or any other characteristic protected under federal, state, or local law. Reasonable Accommodations Golden Empire Mortgage is committed to providing reasonable accommodation for qualified individuals with disabilities during the application or recruitment process. If you need assistance or accommodation, please contact us at **************. California Consumer Privacy Notice Golden Empire Mortgage, may collect personal information from job applicants for purposes related to employment consideration. We are committed to handling your information in compliance with the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA). To learn more about how we collect, use, and protect your information, please review our Privacy Policy *************************************** .

Join the GEM Mortgage Team! Ready to be part of a leading mortgage lender that truly puts clients first, at GEM Mortgage, a division of Golden Empire Mortgage, we've been a respected leader in the industry for nearly 40 years, guided by our core belief that our borrowers' interests come first. We're dedicated to providing clients with expert financing advice and believe that everyone deserves access to credit. Our mission is to build long-lasting relationships with borrowers and real estate partners, be an employer of choice with growth opportunities for our team members, and operate as a trustworthy, financially sound enterprise that positively influences our communities. At Golden Empire Mortgage, our LEADER values guide everything: • Loyalty to our team, borrowers, and partners. • Excellence in all we do. • Accountability-we take ownership. • Driven for continuous improvement. • Engaged to deliver success. • Reliability you can count on. If you're passionate about making a real difference in people's lives, delivering exceptional service, and growing your career with a company that truly values its people and its purpose, we invite you to explore opportunities with us. Come join Golden Empire Mortgage and help us empower clients and communities! Golden Empire Mortgage (GEM) is proud to hold ourselves as one of the most respected lenders in the mortgage industry for nearly 30 years. The GEM business philosophy holds true that all consumers deserve access to credit, where “our customers are our business” is the cornerstone for excellence. Golden Empire Mortgage isn't just about mortgages and home lending - GEM is about people, and building lasting customer relationships. At GEM we understand that the lending process can be intimidating, that's why we ensure that all of our employees hold to the highest level of client satisfaction. We pride ourselves on integrity, knowledge and state of the art technology all in an effort to provide our customers with excellent customer service and the best rates possible. Under general supervision of the Branch Manager, the Mortgage Loan Originator is responsible for origination of mortgage loans. This position conducts initial pre-qualification interviews and prepares complete loan application packages and necessary documentation. The Loan Originator also conveys policies for extension of credit in accordance with Company and investor guidelines, serves customers, prospective customers, builders, developers and realtors promptly and professionally. Essential job functions Responsible for originating own sales by contacting prospective clients and by developing and maintaining referral sources. Spend over 50% of time away from employer's place of business in performing principal duty of selling loan products offered by company. Interviews, takes applications, and processes preliminary documentation on loan requests. Discuses loan alternatives, credit criteria, interest rates, and loan documentation with customers. Assesses customer's applications and evaluates products, pricing, and other variables in order to determine which mortgage products might best serve customer's needs. Submits, within company designated time frames, all files to operations staff for processing, underwriting, closing, and funding. Performs follow-up work to achieve conditional loan approval within established time frames. Locks in rates and programs for customers when reasonably requested and in a timely manner. Completes lending operations in accordance with established Company policies and legal requirements. Assumes responsibility for establishing and maintaining effective and professional business relations with customers, realtors, building professionals, and referral partners. Maintains current and thorough knowledge of all lending programs, policies, procedures and regulatory requirements. FLSA Status: Commission Only Minimum requirements High School or GED required. NMLS MLO License. Knowledge, Skills and Abilities Ability to prioritize and multi-task, while working in a fast paced environment. Exceptionally detailed, focused and motivated professional. Excellent communication skills. Pleasant with customers, business partners and colleagues. Knowledge of automated underwriting systems (DU/LP), HUD and RESPA Regulations. Comprehensive understanding of legal, compliance and Investor requirements. Compensation Disclosure This is a commission-only position. The expected commission range depends on loan amount, structure, and volume. Actual compensation will vary based on individual performance, commission structure compensation agreement, and market conditions. At-Will Employment This position is classified as at-will employment in accordance with California law. Employment may be terminated by either the employer or employee at any time, with or without cause or notice, subject to applicable law. Work Location This is a field-based role. Loan Originators are expected to spend 50% or more of their time networking, meeting with clients, and conducting business outside the office. Equal Opportunity Employer Golden Empire Mortgage is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), gender, gender identity or expression, sexual orientation, marital status, national origin, ancestry, age, physical or mental disability, medical condition, genetic information, military or veteran status, or any other characteristic protected under federal, state, or local law. Reasonable Accommodations GEM Mortgage is committed to providing reasonable accommodation for qualified individuals with disabilities during the application or recruitment process. If you need assistance or accommodation, please contact us at **************. California Consumer Privacy Notice Golden Empire Mortgage may collect personal information from job applicants for purposes related to employment consideration. We are committed to handling your information in compliance with the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA). To learn more about how we collect, use, and protect your information, please review our Privacy Policy *************************************** .

Job Description Job Title: Processor -Loan Department: Production is REMOTE but must be located in the CST time Zone***** Summary: The Processor is responsible for preparing loan submission received from Loan Officers for underwriting with Q Home Loans. They are also responsible for submitting, tracking, and following up on all documentation required to close loans. Essential Duties & Responsibilities: Review submissions for completeness of documentation required for loan approval. Construction loans ,FHA, VA, CONVENTIONAL, DPA, and NON QM Loans. Prepare/Review Initial Disclosures Submit all eligible files through DU/DO/LP/GUS for automated approval prior to submitting to APMC or other lending institution. Point of contact for Loan Officer and/or Borrower Obtain and review needed documentation for final approval. Follow up and work with Loan Officer/Borrower through funding on any items needed to close loans. Ensure all borrowers receive final 1003 and MLDS in escrow prior to signing loan docs. Final HUD 1 Review Follow through in obtaining broker check and other documentation needed for closing Close out files after funding to meet the standards of our Quality Control Department, work on any files with missing documentation or those that may need corrections to make sure that all files meet AMPC standards for Quality Control. Conduct weekly pipeline review meetings with Loan Officers Maintain current posted turn times and customer service levels Develop and maintain current procedures for all functions within the Loan Processor position Additional projects as assigned. Education & Experience: Strong knowledge of multiple loan programs including FHA/VA, Conventional, ACCESS, USDA, DU/LP. At least 5 years mortgage experience Encompass Experience Supervisory Responsibilities: None Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Competencies: To perform the job successfully, an individual should demonstrate the following competencies: Problem Solving -Analytical, evaluative, and problem-solving. Identifies and resolve problems promptly; gathers and analyzes information skillfully; develops alternative solutions; works well in group problem solving situations; uses reason even when dealing with emotional topics. Detail Oriented - Keen attention to detail Interpersonal Skills - ability to work with diverse base of contacts (Loan Officers, clients, agents, lenders, title companies, etc.). Oral Communication - Ability to present ideas in business-friendly and user-friendly language. Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; responds well to questions; participates in meetings. Written Communication - Writes clearly and informatively; edits work for spelling and grammar; presents numerical data effectively; able to read and interpret written information. Teamwork - Ability to work in a team-oriented, collaborative environment. Contributes to building a positive team spirit. Attendance/Punctuality - Is consistently at work and on time, ensures work responsibilities are covered when absent. Dependability - Follows instructions, responds to management direction; takes responsibility for own actions; keeps commitments; commits to long hours of work when necessary to reach goals; complete tasks on time or notifies appropriate person with an alternate plan. Initiative - Exceptionally self-motivated and directed. Volunteers readily; undertakes self-development activities; seeks increased responsibilities. Innovation - Displays original thinking and creativity; generates suggestions for improving work. Skills: Language Skills: Ability to read and interpret documents and writes routine correspondence. Ability to speak effectively with customers/vendors or other employees. Mathematical Skills: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent. Reasoning Ability: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situation. Computer Skills: Sound working knowledge of computer and office software operations and systems such as MSWord, Excel, Outlook, and Calyx POINT. Encompass a plus. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, use hands to finger, handle, or feel and talk or hear. The employee is occasionally required to walk and stoop. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level and temperature in the work environment is usually moderate.

Job Description Join the GEM Mortgage Team! Ready to be part of a leading mortgage lender that truly puts clients first, at GEM Mortgage, a division of Golden Empire Mortgage, we've been a respected leader in the industry for nearly 40 years, guided by our core belief that our borrowers' interests come first. We're dedicated to providing clients with expert financing advice and believe that everyone deserves access to credit. Our mission is to build long-lasting relationships with borrowers and real estate partners, be an employer of choice with growth opportunities for our team members, and operate as a trustworthy, financially sound enterprise that positively influences our communities. At Golden Empire Mortgage, our LEADER values guide everything: Loyalty to our team, borrowers, and partners. Excellence in all we do. Accountability-we take ownership. Driven for continuous improvement. Engaged to deliver success. Reliability you can count on. If you're passionate about making a real difference in people's lives, delivering exceptional service, and growing your career with a company that truly values its people and its purpose, we invite you to explore opportunities with us. Come join GEM Mortgage and help us empower clients and communities! Overview GEM Mortgage, a division of Golden Empire Mortgage (GEM) is proud to hold ourselves as one of the most respected lenders in the mortgage industry for over 35 years. The GEM business philosophy holds true that all consumers deserve access to credit, where “our customers are our business” is the cornerstone for excellence. Golden Empire Mortgage isn't just about mortgages and home lending - GEM is about people, and building lasting customer relationships. At GEM we understand that the lending process can be intimidating, that's why we ensure that all of our employees hold to the highest level of client satisfaction. We pride ourselves on integrity, knowledge and state of the art technology all in an effort to provide our customers with excellent customer service and the best rates possible. Under general supervision of the Branch Manager, the Loan Production Manager specializes in setting sales goals and overseeing the development of new mortgage business, the expansion of existing business relationships and the servicing of customers. Responsibilities Essential job functions Exceed new business generation, pipeline, and sales management goals to increase market share. Possess a strong understanding of our products, our competition in the industry and positioning. Train, develop, and support Loan Originators through coaching, meeting assistance, and helping them partner with top agents and brokers. Help Loan Originators achieve sales goals by leading, training, and motivating them to succeed. Recruit new licensed loan originators and manage loan volume. Enforce company procedures, policies, and protocols to ensure they are followed by all staff members. Manage service experience to external members. Qualifications Minimum requirements 3-5 years of experience in mortgage lending industry with 2-3 years' experience in a supervisory role in customer service, operations, business development, or sales management Current NMLS license Must have ability to complete all phases of the mortgage loan origination process and have demonstrated knowledge of government and conventional residential mortgage loan products and regulations. Knowledge, Skills and Abilities Strong understanding of industry-standard Sales techniques. Exceptional communication skills, strong judgment and decision-making skills. Standard office practices and procedures. Computer skills: Microsoft Office and Google products Strong interpersonal and problem-solving skills. Must have excellent organizational skills and the ability to adapt to new conditions, assignments, and deadlines. Compensation Disclosure This is a commission-only position. The expected commission range depends on loan amount, structure, and volume. Actual compensation will vary based on individual performance, commission structure compensation agreement, and market conditions. At-Will Employment This position is classified as at-will employment in accordance with California law. Employment may be terminated by either the employer or employee at any time, with or without cause or notice, subject to applicable law. Work Location This position is fully remote. Employees may perform all job duties from a location outside of their main office or branch location, subject to reliable internet access and compliance with company policies. Equal Opportunity Employer Golden Empire Mortgage are Equal Opportunity Employers. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), gender, gender identity or expression, sexual orientation, marital status, national origin, ancestry, age, physical or mental disability, medical condition, genetic information, military or veteran status, or any other characteristic protected under federal, state, or local law. Reasonable Accommodations Golden Empire Mortgage is committed to providing reasonable accommodation for qualified individuals with disabilities during the application or recruitment process. If you need assistance or accommodation, please contact us at **************. California Consumer Privacy Notice Golden Empire Mortgage, may collect personal information from job applicants for purposes related to employment consideration. We are committed to handling your information in compliance with the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA). To learn more about how we collect, use, and protect your information, please review our Privacy Policy *************************************** .

Job Description Join the GEM Mortgage Team! Ready to be part of a leading mortgage lender that truly puts clients first, at Plaza Residential Mortgage, a division of Golden Empire Mortgage, we've been a respected leader in the industry for nearly 40 years, guided by our core belief that our borrowers' interests come first. We're dedicated to providing clients with expert financing advice and believe that everyone deserves access to credit. Our mission is to build long-lasting relationships with borrowers and real estate partners, be an employer of choice with growth opportunities for our team members, and operate as a trustworthy, financially sound enterprise that positively influences our communities. At Golden Empire Mortgage, our LEADER values guide everything: • Loyalty to our team, borrowers, and partners. • Excellence in all we do. • Accountability-we take ownership. • Driven for continuous improvement. • Engaged to deliver success. • Reliability you can count on. If you're passionate about making a real difference in people's lives, delivering exceptional service, and growing your career with a company that truly values its people and its purpose, we invite you to explore opportunities with us. Come join Plaza Residential Mortgage and help us empower clients and communities! Job summary Under general supervision of the Branch Manager, the Mortgage Loan Originator is responsible for origination of mortgage loans. This position conducts initial pre-qualification interviews and prepares complete loan application packages and necessary documentation. The Loan Originator also conveys policies for extension of credit in accordance with Company and investor guidelines, serves customers, prospective customers, builders, developers and realtors promptly and professionally. Essential job functions Responsible for originating own sales by contacting prospective clients and by developing and maintaining referral sources. Spend over 50% of time away from employer's place of business in performing principal duty of selling loan products offered by company. Interviews, takes applications, and processes preliminary documentation on loan requests. Discuses loan alternatives, credit criteria, interest rates, and loan documentation with customers. Assesses customer's applications and evaluates products, pricing, and other variables in order to determine which mortgage products might best serve customer's needs. Submits, within company designated time frames, all files to operations staff for processing, underwriting, closing, and funding. Performs follow-up work to achieve conditional loan approval within established time frames. Locks in rates and programs for customers when reasonably requested and in a timely manner. Completes lending operations in accordance with established Company policies and legal requirements. Assumes responsibility for establishing and maintaining effective and professional business relations with customers, realtors, building professionals, and referral partners. Maintains current and thorough knowledge of all lending programs, policies, procedures and regulatory requirements. FLSA Status: Commission Only Minimum requirements High School or GED required. NMLS MLO License. Knowledge, Skills and Abilities Ability to prioritize and multi-task, while working in a fast paced environment. Exceptionally detailed, focused and motivated professional. Excellent communication skills. Pleasant with customers, business partners and colleagues. Knowledge of automated underwriting systems (DU/LP), HUD and RESPA Regulations. Comprehensive understanding of legal, compliance and Investor requirements. Compensation Disclosure This is a commission-only position. The expected commission range depends on loan amount, structure, and volume. Actual compensation will vary based on individual performance, commission structure compensation agreement, and market conditions. At-Will Employment This position is classified as at-will employment in accordance with California law. Employment may be terminated by either the employer or employee at any time, with or without cause or notice, subject to applicable law. Work Location This is a field-based role. Loan Originators are expected to spend 50% or more of their time networking, meeting with clients, and conducting business outside the office. Equal Opportunity Employer Plaza Residential Mortgage and Golden Empire Mortgage are an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), gender, gender identity or expression, sexual orientation, marital status, national origin, ancestry, age, physical or mental disability, medical condition, genetic information, military or veteran status, or any other characteristic protected under federal, state, or local law. Reasonable Accommodations Plaza Residential Mortgage is committed to providing reasonable accommodation for qualified individuals with disabilities during the application or recruitment process. If you need assistance or accommodation, please contact us at **************. California Consumer Privacy Notice Plaza Residential Mortgage a division of Golden Empire Mortgage may collect personal information from job applicants for purposes related to employment consideration. We are committed to handling your information in compliance with the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA). To learn more about how we collect, use, and protect your information, please review our Privacy Policy *************************************** .

Job Description Join the GEM Mortgage Team! Ready to be part of a leading mortgage lender that truly puts clients first. At Golden Empire Mortgage, we've been a respected leader in the industry for nearly 40 years, guided by our core belief that our borrowers' interests come first. We're dedicated to providing clients with expert financing advice and believe that everyone deserves access to credit. Our mission is to build long-lasting relationships with borrowers and real estate partners, be an employer of choice with growth opportunities for our team members, and operate as a trustworthy, financially sound enterprise that positively influences our communities. At Golden Empire Mortgage, our LEADER values guide everything: Loyalty to our team, borrowers, and partners. Excellence in all we do. Accountability-we take ownership. Driven for continuous improvement. Engaged to deliver success. Reliability you can count on. If you're passionate about making a real difference in people's lives, delivering exceptional service, and growing your career with a company that truly values its people and its purpose, we invite you to explore opportunities with us. Come join GEM Mortgage and help us empower clients and communities! Job summary Under general supervision of the Branch Manager, the Loan Processor is responsible for preparing mortgage documents for loan approval, advising mortgage lenders of needed documents according to established regulations and procedures and working with the title/escrow company towards “closing” of loan file. Essential job functions Set up new files - Ordering appraisals - Order title commitments, flood certifications, and other property certifications as required - Customer contact regarding conditions required on loan approval - Send for verifications as needed Process active files for final approval - Re-submit for automated approval after verification of assets and income - After loan approval, call customers and realtors with any conditions Issue closing instructions to closing department. - Order survey - Order final inspections - Follow up on underwriting conditions still outstanding - Check loan amount, interest rate, etc. in computer for accuracy - Have evidence of POC's Constantly monitor lock expirations and close dates - Inform the loan officer immediately of any change in closing date, etc. Coordinate closings with title/escrow company. Follow up on missing conditions. Other duties as assigned. Minimum requirements 2 years experience in processing Advanced knowledge of processing FHA, VA and Conventional loans preferred. High School or GED required. Bilingual in [English/Spanish] Knowledge, Skills, and Abilities Ability to produce detailed and accurate documents. Ability to communicate effectively. Ability to work independently without direct supervision. Ability to perform work timely and accurately in a fast-paced office environment. Organizational ability and problem solving critical. Ability to use various computer software programs required. Professional telephone skills required. Compensation Disclosure This is a non-exempt, hourly position. The pay range for this role is $28.00 to $36.00 per hour, depending on experience and qualifications. Overtime is paid in accordance with California state and federal labor laws. Additional compensation, such as bonuses or incentive pay, may be available based on performance and business needs. At-Will Employment This position is classified as at-will employment in accordance with California law. Employment may be terminated by either the employer or employee at any time, with or without cause or notice, subject to applicable law. Work Location This position is primarily based in our office located at 1321 I Street Suite 3, Ca. Regular in-office attendance is required during standard business hours. Equal Opportunity Employer Golden Empire Mortgage are Equal Opportunity Employers. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), gender, gender identity or expression, sexual orientation, marital status, national origin, ancestry, age, physical or mental disability, medical condition, genetic information, military or veteran status, or any other characteristic protected under federal, state, or local law. Reasonable Accommodations Golden Empire Mortgage is committed to providing reasonable accommodation for qualified individuals with disabilities during the application or recruitment process. If you need assistance or accommodation, please contact us at **************. California Consumer Privacy Notice Golden Empire Mortgage, may collect personal information from job applicants for purposes related to employment consideration. We are committed to handling your information in compliance with the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA). To learn more about how we collect, use, and protect your information, please review our Privacy Policy *************************************** .

Join the GEM Mortgage Team! Ready to be part of a leading mortgage lender that truly puts clients first, at GEM Mortgage, a division of Golden Empire Mortgage, we've been a respected leader in the industry for nearly 40 years, guided by our core belief that our borrowers' interests come first. We're dedicated to providing clients with expert financing advice and believe that everyone deserves access to credit. Our mission is to build long-lasting relationships with borrowers and real estate partners, be an employer of choice with growth opportunities for our team members, and operate as a trustworthy, financially sound enterprise that positively influences our communities. At Golden Empire Mortgage, our LEADER values guide everything: Loyalty to our team, borrowers, and partners. Excellence in all we do. Accountability-we take ownership. Driven for continuous improvement. Engaged to deliver success. Reliability you can count on. If you're passionate about making a real difference in people's lives, delivering exceptional service, and growing your career with a company that truly values its people and its purpose, we invite you to explore opportunities with us. Come join GEM Mortgage and help us empower clients and communities! Overview GEM Mortgage, a division of Golden Empire Mortgage (GEM) is proud to hold ourselves as one of the most respected lenders in the mortgage industry for over 35 years. The GEM business philosophy holds true that all consumers deserve access to credit, where “our customers are our business” is the cornerstone for excellence. Golden Empire Mortgage isn't just about mortgages and home lending - GEM is about people, and building lasting customer relationships. At GEM we understand that the lending process can be intimidating, that's why we ensure that all of our employees hold to the highest level of client satisfaction. We pride ourselves on integrity, knowledge and state of the art technology all in an effort to provide our customers with excellent customer service and the best rates possible. Under general supervision of the Branch Manager, the Loan Production Manager specializes in setting sales goals and overseeing the development of new mortgage business, the expansion of existing business relationships and the servicing of customers. Responsibilities Essential job functions Exceed new business generation, pipeline, and sales management goals to increase market share. Possess a strong understanding of our products, our competition in the industry and positioning. Train, develop, and support Loan Originators through coaching, meeting assistance, and helping them partner with top agents and brokers. Help Loan Originators achieve sales goals by leading, training, and motivating them to succeed. Recruit new licensed loan originators and manage loan volume. Enforce company procedures, policies, and protocols to ensure they are followed by all staff members. Manage service experience to external members. Qualifications Minimum requirements 3-5 years of experience in mortgage lending industry with 2-3 years' experience in a supervisory role in customer service, operations, business development, or sales management Current NMLS license Must have ability to complete all phases of the mortgage loan origination process and have demonstrated knowledge of government and conventional residential mortgage loan products and regulations. Knowledge, Skills and Abilities Strong understanding of industry-standard Sales techniques. Exceptional communication skills, strong judgment and decision-making skills. Standard office practices and procedures. Computer skills: Microsoft Office and Google products Strong interpersonal and problem-solving skills. Must have excellent organizational skills and the ability to adapt to new conditions, assignments, and deadlines. Compensation Disclosure This is a commission-only position. The expected commission range depends on loan amount, structure, and volume. Actual compensation will vary based on individual performance, commission structure compensation agreement, and market conditions. At-Will Employment This position is classified as at-will employment in accordance with California law. Employment may be terminated by either the employer or employee at any time, with or without cause or notice, subject to applicable law. Work Location This position is fully remote. Employees may perform all job duties from a location outside of their main office or branch location, subject to reliable internet access and compliance with company policies. Equal Opportunity Employer Golden Empire Mortgage are Equal Opportunity Employers. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), gender, gender identity or expression, sexual orientation, marital status, national origin, ancestry, age, physical or mental disability, medical condition, genetic information, military or veteran status, or any other characteristic protected under federal, state, or local law. Reasonable Accommodations Golden Empire Mortgage is committed to providing reasonable accommodation for qualified individuals with disabilities during the application or recruitment process. If you need assistance or accommodation, please contact us at **************. California Consumer Privacy Notice Golden Empire Mortgage, may collect personal information from job applicants for purposes related to employment consideration. We are committed to handling your information in compliance with the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA). To learn more about how we collect, use, and protect your information, please review our Privacy Policy *************************************** .