Golden Entertainment jobs - 334 jobs

Summary: Install, troubleshoot, document and maintain all applications and hardware utilized by all Golden Entertainment properties and corporate offices. Responsible for the answering of the Service Desk line, and email requests for assistance from both the internal and external guests in a timely manner, while ensuring Service Levels are met. Identify and organize tickets according to priority, and ability to abide by all Golden Entertainment company and departmental standards, policies and procedures. Essential Functions and Responsibilities: * Answer and handle multiple phone calls while multitasking * Facilitate the escalation of service requests to the appropriate experienced technician or group * Follow-up to both internal and external guests on open and closed issues they have reported, as needed to ensure resolution has met or is meeting the guest expectations * Identify and organize Service Desk tickets according to priority * Installations of hardware and software, basic troubleshooting, maintenance of hardware and software applications. * Monitor the MDF and IDF locations for all properties, ensuring that the environment is not exceeding pre-set temperature thresholds. * Perform first-level root cause analysis for problems. * Provide first-level support in a timely manner for but not limited to the following: computer hardware, Microsoft programs, user management, print and file sharing, audio components, video and other visual components. * Record, track and document service requests, problem-solving process, including all successful and unsuccessful decisions made, and actions taken, through final resolution. * Ensure compliance with all applicable gaming laws and company internal controls, policies and procedures, Title 31, and federal regulations, as they apply to the position. * Provide outstanding guest service in a timely manner to both guests and fellow team members that meets the company's guest service culture standards * Perform other duties as assigned Requirements: Qualifications * Certification in A+, Net+, Sec+ is preferred. * Proven knowledge of methodology of triaging, troubleshooting and escalating incidents. * Excellent interpersonal skills * Must have a reliable means of transportation; some travel required * Prior Casino / Hospitality / Guest Service experience preferred * Proven ability to apply commonsense and to solve problems, communicate effectively in both written and verbal forms of English, maintain professionalism, and confidentiality always, meet set goals and deadlines, identify factors that may impact ability to meet deadlines, provide a consistent, outstanding service to both internal and external guests, read, and comprehend Hardware and Software Documentation, and Manuals * Prior experience using the Service Desk model (ITIL) to provide service, use of escalation path, and understanding of the appropriate technical group to escalate to is preferred. * Prior experience working directly with guests, to resolve complaints, issues, and concerns * Prior experience working in a fast paced, rapidly changing environment that places high value on the security and confidentiality of the data * Willing and able to work all shifts as assigned, including weekends and holidays. * General knowledge base of but not limited to the following products: Microsoft Operating Systems, Microsoft Programs and Suites, Adobe programs, Infogenesis, LMS, and Gaming systems. * Minimum 21 years of age * High school diploma or equivalent required * Proven experience providing high level of guest service. * Obtain and maintain all work cards as required by the company * Verify right to work in the United States Work Cards * Gaming Physical Requirements * Lifting, pulling, pushing, carrying, bending/kneeling, continuously standing and walking (about 50% of the time) * Sitting at a desk or table (up to 50% of the time) * Ability to lift, pull or push and at times carry up to 50 lbs. * Proven ability to maintain a high level of concentration over an extended period of time. * Proven ability to work in noisy, cold environments * Vision, speech, hearing, and literacy (critical) Work Environment Potential Conditions * Indoor * Noisy Disclaimer The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Other duties, responsibilities, and activities may change or be assigned at any time with or without notice. Must be able to perform the essential functions of the position with or without reasonable accommodation. Return to Search Return to Search If you need reasonable accommodation to complete the on-line application, please contact the Employment Team office at *************. We are committed to providing equal employment opportunities.Click here to see our EOE statement. To review our privacy policy, please click here 2016 Symphony Talent, All Rights Reserved Powered by Symphony Talent

Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry. Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities. Job Description As a Data Strategies Manager, you will manage projects that look at historical, current, and predictive views of the business to support key partners in decision making. Work closely with marketing, operations, and other departments to perform statistical analyses addressing business challenges. You will supervise, mentor, and train one or more direct reports. You will assign projects to your team and monitor progress. Success will be measured by your ability to provide in-depth insights and recommendations that solve business challenges as well as your ability to provide highly consumable data to the organization. Partner with corporate and property leadership in marketing, operations, and other departments to understand business challenges and offer data-based solutions. Develop and present comprehensive analyses, including insights and recommendations, to various levels of the organization, including senior leadership and marketing leadership. Lead test and learn experimentation efforts including experiment prioritization, test design, and providing key learnings with recommendations. Support direct marketing, special events, and promotional activities through robust customer segmentation, performance analysis, test design and analysis, and predictive modeling. Analyze large data sources to understand key drivers of the business. Manage assigned projects from inception to completion. This includes meeting with business partners, clearly defining the problem or question, formulating an approach, executing the analysis, creating conclusions and recommendations, and presenting findings to the business. Write SQL to extract, manipulate, and move data within the Boyd Gaming technology stack. Provide clear, insightful, and meaningful analysis that supports decision making. Create and maintain documentation of processes. Hire, train, coach, and develop other members of the Data Strategies team. Prioritize and manage the workload of your direct report(s). Drive efficiency in the department through automation. Develop and maintain a positive working relationship with outside vendors, the properties, and other corporate departments. Take initiative and solve problems. Make good decisions in a timely manner. Other duties as assigned. Qualifications Bachelor's degree in a quantitative field such as business analytics, statistics, mathematics, economics, computer science, or closely related field required. Master's degree preferred. Minimum 5 years of relevant analytics experience required. Expertise with tools such as SQL required. Knowledge of BI tools such as MicroStrategy, Tableau, or Power BI required. Highly proficient with Microsoft Office. Inquisitive analytic thinking with a keen ability to solve problems. Demonstrated professionalism and leadership skills. Organized and detail oriented with strong attention to accuracy. Ability to communicate complex analyses to a variety of audiences. Ability to obtain/maintain any necessary licenses and/or certifications. Additional Information All your information will be kept confidential according to EEO guidelines. Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.

Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry. Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities. Job Description In compliance with all applicable laws, regulations, and company policies and procedures, conduct background investigations on applicants, employees, certain vendors, lobbyists, and junket reps in a timely and efficient manner. Conduct special investigations as needed. Job Duties Include But Are Not Limited To Perform credit history checks and criminal history checks utilizing several computer interfaces. Obtain relevant employment verifications on applications. Obtain Motor Vehicle reports for applicable job classifications. Review and analyze all obtained data to arrive at just and timely recommendations. Archive all investigations through database entry and scanning. Maintain a high level of confidentiality at all times. Qualifications Must be at least 21 years of age. High school diploma or equivalent required. One year or experience in security or investigations preferred. Able to accurately type a minimum of 45 wpm. Must be able to sit for long periods of time. Must be proficient in the use of Microsoft Office applications. Must have excellent communication skills. Must be highly organized. Must be able to obtain/maintain any necessary licenses and/or certifications. Additional Information Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class. Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.

Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry. Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities. Job Description The Chief Compliance Officer (CCO) is responsible for leading and overseeing Boyd Gaming Corporation's enterprise-wide compliance program across all jurisdictions in which the company operates. This executive role ensures adherence to federal, state, and local gaming regulations, including BSA/AML Title 31, and manages the submission and approval of internal control systems and gaming technologies. The CCO plays a critical role in maintaining the integrity of Boyd Gaming's operations and reputation, while fostering a culture of compliance and ethical conduct. Lead the design and execution of Boyd Gaming's compliance and legal risk strategy across all properties and jurisdictions. Oversee compliance with Gaming Control Board regulations, BSA/AML Title 31, and hospitality industry standards. Manage the submission and approval of internal control systems, gaming equipment, and technology platforms with regulatory bodies. Serve as the primary liaison with state and federal gaming commissions, ensuring timely and accurate legal filings. Collaborate with internal and external legal counsel on regulatory matters, investigations, and litigation risk. Monitor and interpret changes in gaming laws, hospitality regulations, and corporate governance requirements, ensuring proactive compliance. Lead internal audits and investigations related to regulatory breaches or legal concerns. Provide legal guidance on contracts, licensing, acquisitions, and operational compliance. Develop and deliver training programs on legal and regulatory compliance for property-level leadership and staff. Qualifications Juris Doctor (JD) or advanced legal degree preferred; Bachelor's degree in Law, Business Administration, or Accounting required. Minimum 10 years of experience in gaming law, regulatory compliance, or corporate legal affairs, with multi-jurisdictional exposure. Professional certifications such as CAMS, CFE, CIA, or CISA are highly desirable. Deep understanding of casino operations, hospitality law, and regulatory frameworks across U.S. jurisdictions. Proven ability to manage complex legal and compliance issues in a dynamic, high-stakes environment. Strong legal acumen with the ability to interpret and apply gaming and hospitality laws effectively. Experience working with regulators, law enforcement, and legal teams in high-profile compliance matters. Exceptional leadership, negotiation, and communication skills. Ability to foster a culture of integrity, transparency, and accountability. Additional Information All your information will be kept confidential according to EEO guidelines. Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.

Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry. Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities. Job Description Manager and coordinate various key technology projects, programs, portfolios, and products that are driven by the enterprise wide strategic pillars and initiatives set by the company Management Committee and/or the IT Advisory Committee (ITAC). This position will play a pivotal role in influencing the execution of funded projects and products that drive strong financial results of profit and growth across the organization. Projects and products either having strong market appeal, enhance IT platform stability, and/or operational cost savings. Essential Job Functions/Duties Innovative thought leader with relevant experience in a similar corporate setting of leading and fostering a high-performance and motivated team environment focused on delivering on time, on scope, and within budget. Execution delivery of multi-channel offerings, content management systems, cloud based infrastructures and applications (SAAS) & infrastructure as a service (IAAS) models, innovative mobile sports and gaming apps, hospitality backend booking engines, digital management platforms, retail ERP solution and implementation, loyalty management offerings and other mission critical back office systems. Deep understanding hands on a variety of software development life cycle (SDLC) frameworks and development methodologies in delivering large scale IT solutions within a matrixed environment. High ethical standards and ability to exercise sound judgement in dealing with politically sensitive situations and catering to differing interests. Analytical and problem-solving skills and business acumen as demonstrated through previous work experience and accomplishments. Influence and implement change strategies that will improve end to end execution of IT invest projects to reduce cost, improve quality and time to market while achieving defined success metrics. Champion diversity of thought and opinion while ensuring project investments stay aligned with the corporate goals and timeline objectives. Results driven thought leader, possessing excellent client facing skills, with a demonstrated ability to communicate effectively across the organization with ability to provide solutions to complex problems. Proven client and vendor management skills, including ability to interact with and influence senior company executives (GMs, VPs, SVPs, EVPs, and C-Level Officers). Maintain a big picture, strategic outlook with the ability to iterate from company strategy to product development, planning and execution delivery. Translate long-term strategic vision into short and medium term tactical operational initiatives, goals, and projects, both upwards and downwards in the organization. Multi-task and prioritize under pressure of deadlines, while working independently. Knows how to escalate appropriately, efficiently, and effectively. Present information in clear, concise terms to all positions levels in the Company. Identify strategic needs, resource key projects and lead change implementation with little or no direction. Inspire and direct teams towards a common vision while working collaboratively and effectively with internal constituencies, PMO leadership and business contacts in mitigating and managing risk. Communicate both the technical details as well as provide high-level summaries and overviews to reach multiple constituents. Identify inefficiencies and gaps in existing internal and cross functional processes. Engage with peers to develop and implement improvements and measure against success criteria. Highly organized, high energy, and results oriented individual capable of providing leadership within and across the organization. Execute effective decision making in an environment with rapidly changing priorities. Effective decision-making skills, even under pressure and while lacking all of the desired information detail. Ability to change agent. Link vision and strategy with overall business objectives and communicate rationale in a compelling, concise manner. Demonstrate a repertoire of skills such as scheduling, prioritizing, organizing, planning, problem solving, decision-making, financial savvy, attention to detail and follow through. Manage outsource/contract resources. Other responsibilities as assigned. Qualifications Bachelor's degree in the field of computer science, business or related discipline. Master's degree in the field of computer science, business or related discipline preferred. PMP certification strongly preferred. Ten (10) years direct work experience in an IT project/program/product management capacity, including all aspects of process development and execution. Three (3) years direct experience in software development and supervision preferred. Three (3) years in Casino, Hospitality and Financial application support preferred. Experience managing a $10M+ project portfolio preferred. Strong familiarity with project management software, such as: Project Online and ServiceNow. Strong knowledge with enterprise systems such as Workday Experience in developing and deploying project best practices, policies, procedures, and processes. Excellent presentation, analytical, problem-solving, critical thinking and decision making skills. Excellent interpersonal and communication skills and proven ability to work effectively with all organizational levels. Excellent negotiation skills. Strong IT financial management and organizational change management. Working knowledge of IT risk management, IT standards and policies formulation. Competent in project management, IT governance, IT standards and policies formulation. Fosters and builds a collaborative working relationship. Exposure to high stress situations related to servicing clients in high pressure and fast paced environments. Must have a flexible schedule, to include weekends and holidays. Ability to conduct analysis and generate reports to reflect findings. Demonstrated ability to set and achieve high standards of performance. Must be able to obtain and maintain any necessary certifications and/or licenses. Additional Information Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class. Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.

Entry Level. Must be at least 21 years of age and be able to get a Nevada Gaming card. Duties/Responsibilities: Work with counting equipment and with computer systems Do the data entry, including simple reconciliation Accurately work with a large volume of currency and other cash funds Ensures compliance with Nevada Gaming Control Board and regulations Assist the team members and communicate with other departments involved in the drop and count, to ensure gaming regulations are strictly followed While performing the duties of this Job, the team member is regularly required to stand for long periods of time, use hands to finger, handle, or feel and reach with hands and arms This is a part time position. Schedules are Flexible! The Table Game soft count Ranges from 45min to 1.5 Hrs For the days of only the Table Game Count we would Pay you for 4 hours of work even if you only work the 45 min. For the Slots currency count the count ranges from 2.5 hrs to 4 hrs this is combined with a table games count.

Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry. Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities. Job Description Responsible for assisting the Design & Construction project management team in the day-to-day operations and functions related to our departmental processes at various phases of projects such as design, procurement, pre-construction, construction administration and/or project close-out. This candidate must be self-motivated, punctual, and professional in appearance with excellent written and verbal communication skills, this person ideally would have construction experience, interested in joining the Owners side of projects and want to grow experiencing the full design through construction process. Document control including maintenance of project filing. Assist with maintaining project budgets and project reporting. Structure cost estimates and schedules in collaboration with the PM. Maintain all construction files. Maintain various construction, design, safety, and insurance logs. Must be highly organized and be able to assist in the management of multiple projects simultaneously. Participate in various design and construction progress meetings. Assist project management team with bids, budgets, schedules, contracts, change orders and pay applications. Qualifications BA degree in Construction Management preferred, equivalent experience accepted. Two or more years of experience required. Ability to read and write English. Must have excellent communication skills. Detail-oriented and ability to manage multiple projects at once and meet deadlines. Must be able to read and comprehend construction plans and documents. Proficiency with MS Outlook, Word, Excel, PowerPoint. Must be able to walk on construction sites with uneven terrain and obstacles. May be required to occasionally travel. May regularly sit and stand for several hours at a time. Additional Information All your information will be kept confidential according to EEO guidelines. Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.

Summary: Responsible for cleaning and preparing assigned rooms and suites for hotel guests. Responsible for handling guests requests or complaints quickly and courteously. Essential Functions: * Completes room status reports and follows procedures for entering the room, recording the status of the room and leaving the room. * Strips and remakes beds, cleans furniture, vacuums and sweeps carpets in guest rooms, replaces amenities and cleans bathrooms according to department guidelines. * Replaces all items that are moved, missing or damaged and reports damaged, broken or missing furniture, equipment, and maintenance issues immediately to supervisors. * Handle biohazard spills in accordance with company procedures as well as OSHA guidelines. * Respond quickly and courteously to all guest requests and complaints. * Performs other duties as assigned. Requirements: Qualifications/Requirements: * Three months minimum related experience and/or training or equivalent combination of education and experience preferred. * High school graduate or equivalent, or equivalent vocational training preferred. * Knowledge of proper chemical handling. * Available to work all shifts/any day. * Ability to read, write, comprehend simple instructions, short correspondence and memos in English as it relates to the successful completion of the position's job duties. Required Work Cards N/A Physical Requirements * Walk, stand, bend, reach, stoop, kneel, push, pull and maneuver a 70-pound maid cart at least 75% of time. * Work outdoors 75% of the time in extreme temperatures. * Use tools or equipment requiring a high degree of dexterity. * Walk, stand, and/or crouch on narrow and/or slippery surfaces. * Need to distinguish between shades of color. * Communicate via radio. * Vision, hearing, speaking (critical) Disclaimer The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Duties to be performed with or without reasonable accommodations. Return to Search Return to Search If you need reasonable accommodation to complete the on-line application, please contact the Employment Team office at *************. We are committed to providing equal employment opportunities.Click here to see our EOE statement. To review our privacy policy, please click here 2016 Symphony Talent, All Rights Reserved Powered by Symphony Talent

As the Central Communications Operator, you are responsible for filtering all calls and directing them to the proper departments throughout the Golden Entertainment properties. Your excellent phone etiquette and customer service skills play an important role in making a great impression of the company for all internal and external guests contacting us. Essential Functions and Responsibilities: * Answer and properly direct inbound calls to correct department or guest operating an SPOK software system or an Avaya telephone * Dispatch to Facilities/Engineering, Housekeeping, Kitchen Stewards, and other departments using the radio system * Receive and input all individual and group wakeup call requests utilizing the voice mail system * Execute and process emergency notifications for all properties as instructed * Contact team members and guests upon request * Review and stay updated on information and memos regarding information for all Golden Entertainment properties on a daily basis * Ensure compliance with all applicable gaming laws and company internal controls, policies and procedures, Title 31, and federal regulations, if they apply to the position * Provide outstanding guest service in a timely manner to both guests and fellow team members that meets the company's guest service culture standards * Perform other duties as assigned Requirements: Qualifications * At least 2 years of customer service or telephone operator experience using a multi-line telecommunication system is required * Previous experience SPOK and in a hotel/casino setting preferred * Previous experience using computer softwares such as Microsoft Office required * Ability to type a minimum of 35wpm and perform basic math required * Experience operating a Radio System, FCS Voicemail System, LMS hotel system, and Avaya telephone preferred * Ability to multi-task while performing job duties required * Ability to remain calm and professional when interacting with callers and during emergency situations required * Experience providing high level of guest service * At least 18 years of age * High school diploma or equivalent required * Ability to effectively communicate in English, both written and verbal * Obtain and maintain all work cards as required by the company * Verify right to work in the United States Work Cards * None Physical Requirements * Occasionally push/pull up to 25lbs * Occasionally lift and/or carry up to 25lbs at floor, knee, waist, and chest levels * Occasionally squat, kneel, reach, bend, twist * Occasionally standing and walking * Constantly sit and work at a desk or computer * Ability to communicate using in-person speech, radios, and telephone * Ability to work for sustained periods of time maintaining concentrated attention to detail * Constant use of hearing and vision, distinguish between shades of color and use tools or equipment requiring a high degree of dexterity * Occasionally move throughout the property * Ability to ascend and descend stairs * Near/far vision acuity, depth perception, the field of vision Work Environment Potential Conditions * Indoor & Outdoor * Smoky & Noisy * Extreme hot & cold temperatures * Slippery Surfaces * Exposure to dust, fumes, and/or gases Disclaimer The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Other duties, responsibilities, and activities may change or be assigned at any time with or without notice. Must be able to perform the essential functions of the position with or without reasonable accommodation. Return to Search Return to Search If you need reasonable accommodation to complete the on-line application, please contact the Employment Team office at *************. We are committed to providing equal employment opportunities.Click here to see our EOE statement. To review our privacy policy, please click here 2016 Symphony Talent, All Rights Reserved Powered by Symphony Talent

Responsible for preparing a variety of food items, cleaning kitchen and other areas and maintaining inventory rotation. Essential Functions and Responsibilities: * Wash chinaware, glassware and flatware * Check all items to make sure they are completely clean before it is sent out to various areas * Discard all chipped plates, cracked or broken glassware, and checks for bent flatware * Wipe down stainless steel tables * Mop floor, clean walls and drains * Check and refill all detergents that are being used in the area * Thoroughly clean glass and dish machines before the end of each shift * Upkeep of hot and cold foods and refills menu items when the supply runs low * Set up and break down cook's station, stirring, watching temperatures, preparing vegetables, etc. * Maintain a clean orderly work place at all times * Adhere to Company sanitation standards * Provide outstanding customer service in a timely manner to both guests and fellow team members * Perform other duties as assigned Requirements: Qualifications * Previous experience in a same or similar role preferred * Knowledge of kitchen equipment and sanitation guidelines preferred * Previous experience working in a team or group environment * Ability to read, analyze, and interpret documents, such as policy and procedure manuals, maintenance instructions, and other related documents * Able to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals * Ability to apply common sense reasoning to variety of situations * Must be at least 21 years of age * High school diploma or equivalent preferred * Ability to functionally communicate occupational-based English, both written and verbal * Obtain and maintain all work cards as required by the company * Verify right to work in the United States Work Cards * Food Handler (Clark County locations only) Physical Requirements * Occasionally push, pull, and maneuver items weighing up to 100 lbs. * Frequently lift and/or carry up to 50 lbs. at floor, knee, waist, and/or chest levels, and over head * Occasionally bend, reach, twist, climb, squat, and kneel * Constant standing and walking * Constant use of hearing and vision, distinguish between shades of color, and use tools or equipment requiring a high degree of dexterity Work Environment Potential Conditions * Indoor * Smoky and noisy * Extreme hot and cold temperatures, including humidity * Slippery surfaces and chemical agents Disclaimer The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Other duties, responsibilities, and activities may change or be assigned at any time with or without notice. Must be able to perform the essential functions of the position with or without reasonable accommodation. Return to Search Return to Search If you need reasonable accommodation to complete the on-line application, please contact the Employment Team office at *************. We are committed to providing equal employment opportunities.Click here to see our EOE statement. To review our privacy policy, please click here 2016 Symphony Talent, All Rights Reserved Powered by Symphony Talent

Summary: At the assigned levels, generates quality casino business, meets monthly signup goals, assists all guests, attracts and develops players, and ensures that their budgeted revenue and nonrevenue goals are met. Ensures compliance with company, departmental and gaming policies and regulations. Essential Functions and Responsibilities: * Devotes significant time being visible and available on the casino floor in order to meet and greet guests during individual visits as well as during special events. * Supports the True Rewards Players Club by creating new accounts and cards on the floor wherever guests may be located via handheld devices and or Temp Cards * Make appropriate business decisions based on the limited complementary authority within the Casino Host position. These decisions are complimentary based on recorded play, earned points, comp availability and customer profitability. * Actively develops and maintains guest loyalty and incremental visitation through personal contact such as on-property hosting, telemarketing, direct mail, and email using available amenities and promotional opportunities * Ensures the highest possible standards of guest service are provided and listens to and responds to guest concerns and questions. * Initiates and implements strategies as directed by Player Development management to develop new players and increase return visits for mid-level casino guests to increase profits. * Supports VIP Services by making room reservations, arrange for amenities, and limo arrangements as necessary for casino guests. Complete all necessary paperwork (i.e., comp slips, reservation request forms etc.). Greets guests upon arrival whenever possible. * Initiates conversation with guests on the floor in a friendly and welcoming manner in order to introduce them to the property, explain the players club and its benefits and actively market the food and beverage outlets. * Proactively reestablishes relationship with former VIP guest through various marketing programs. * Maintains current knowledge of all events, promotions, and special functions. * Develops and maintains an active player list within criteria guidelines established for casino hosts. * Ensure compliance with all applicable gaming laws and company internal controls, policies and procedures, Title 31, and federal regulations * Other duties as assigned Requirements: Qualifications * 2 years minimum customer service background required * 2 years minimum casino experience preferred * Working knowledge of general computer programs, including Microsoft Outlook, Excel, and Word * Previous computer experience with Synkros and LMS preferred * Ability to effectively communicate in English, both written and verbal * High school diploma or equivalent preferred * Bachelor's degree or other secondary education certification in related field preferred * Must be at least 21 years of age Work Cards * Gaming * Alcohol Awareness Card Physical Requirements * Work indoors and move throughout the property over 75% of the time * Lift, bend/kneel & work outdoors less than 25% of the time * Hearing, vision, speech and literacy (critical) * Ability to work in environments that are smoky, noisy, hot, cold or humid Work Environment Potential Conditions * Indoor/Outdoor * Smoky * Noisy Disclaimer The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Other duties, responsibilities, and activities may change or be assigned at any time with or without notice. Must be able to perform the essential functions of the position with or without reasonable accommodation. Return to Search Return to Search If you need reasonable accommodation to complete the on-line application, please contact the Employment Team office at *************. We are committed to providing equal employment opportunities.Click here to see our EOE statement. To review our privacy policy, please click here 2016 Symphony Talent, All Rights Reserved Powered by Symphony Talent

Assist in preventative maintenance of all slot machines and related equipment. Move slot machines and handle installations, conversions and removals. Qualifications: Minimum age requirement is 21. Basic knowledge of electronics and math skills. Knowledge of Title 31. Must be able to obtain Gaming Registration. Ability to drive a truck and move up to 50 lbs using a hand truck with or without assistance. #LI-DNI

Summary: Assign rooms for cleaning and schedule Guest Room Attendants to those rooms while maintaining accurate records pertaining to the status of all rooms. Answer incoming Housekeeping calls, including call from but not limited to guests, Utility Porters, Housepersons, and Engineering department using excellent phone etiquette at all times. Essential Functions: * Schedule Guest Room Attendants to appropriate rooms for cleaning * Dispatch service calls to proper department or area * Maintain a daily log of all serviced calls and the status of any outstanding calls * Receive and log lost and found items on a daily basis * Issue and receive keys, radios equipment and worksheets to Housekeeping staff * Greet and direct visitors, co-workers, job applicants and others in a positive, friendly and up-beat manner * Operate a multi-line phone system, hand-held radios and desktop radios * Assemble, file and/or retrieve departmental records as needed * Performs other duties as assigned Requirements: Qualifications/Requirements: * Prior experience in same or similar role preferred * High school diploma or equivalent required * Bi-lingual preferred * Proven ability to work in a fast-paced environment with multiple assignments at a time preferred * Proven ability providing outstanding guest service while multi-tasking preferred * Outstanding organizational skills preferred * Previous experience successfully using a computer, including Microsoft Office and office equipment * Previous experience using LMS preferred Physical Requirements: * Regularly required to sit for extended periods of time * Occasionally lift, carry, push, pull or otherwise move objects weighing up to 25 lbs. * Use of office equipment requiring a high degree of dexterity. * Works for sustained periods of time maintaining concentrated attention to detail in a noisy environment * Ability to communicate via radios * Regularly required to talk, read in English, see, and hear Disclaimer The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Duties to be performed with or without reasonable accommodations Return to Search Return to Search If you need reasonable accommodation to complete the on-line application, please contact the Employment Team office at *************. We are committed to providing equal employment opportunities.Click here to see our EOE statement. To review our privacy policy, please click here 2016 Symphony Talent, All Rights Reserved Powered by Symphony Talent

Summary: The Table Game Dealer has the responsibility for conducting and monitoring wagering transactions on the table, controlling the pace of the game and maintaining the cleanliness of the work area (table). Essential Functions: * The Table Game Dealer has the responsibility for conducting and monitoring wagering transactions on the table, controlling the pace of the game and maintaining the cleanliness of the work area (table). * Relieve the dealer on the assigned table game. * Inspect, shuffle and deliver the cards to guests in play at the gaming table. * Take and pay the bets and retrieve the cards. * Verify all paperwork. * Performs other duties as assigned Requirements: Qualifications/Requirements: * At least three months of experience or an equivalent combination of education and experience in multi-games. (Must list experience for all games dealt and/or dealing school training) * Previous dice experience preferred * Must have the ability to solve problems and deal with a variety of concrete variables in situations where only limited standardization exists. * Must possess excellent verbal and written communication skills. Must also be able to communicate effectively in groups as well as in one-on-one situations. * Ability to add, subtract, multiply, and divide in all units of measure using whole numbers, common fractions and decimals. Required Work Cards * Gaming Physical Requirements: * Regularly walk, stand or stoop. * Regularly sit at a desk or table. * Occasionally lift, carry, push, pull or otherwise move objects weighing up to 25 lbs. * Work for sustained periods of time maintaining concentrated attention to detail. * Need to distinguish between shades of color. * Communicate on the telephone. Disclaimer The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Duties to be performed with or without reasonable accommodations. Return to Search Return to Search If you need reasonable accommodation to complete the on-line application, please contact the Employment Team office at *************. We are committed to providing equal employment opportunities.Click here to see our EOE statement. To review our privacy policy, please click here 2016 Symphony Talent, All Rights Reserved Powered by Symphony Talent

Make change, cash checks, and sort coins for guests. Operate computer systems to process and verify guest credit and check-cashing activity as well as exchanging chips, tokens, and promotional items for cash. Essential Functions and Responsibilities: * Issue and receive funds for chips, tokens, checks, coins and promotional items purchased or won in the casino * Issue necessary operating funds to other departments * Balance assigned funds and maintain an organized workstation * Operate computer, coin sorter, money sorter, office equipment, telephone, and key control system * Maintain and complete various gaming and company forms and reports * Report any monetary or procedural discrepancy to the cage supervisor or manager in a timely manner * Ensure compliance with all applicable gaming laws and company internal controls, policies and procedures, Title 31, and federal regulations * Initiate the greeting, welcome guests in a friendly manner, and thank them for their patronage * Offer information regarding property promotions, products, services, and events taking place * Smile, make eye contact, and use the guest's name while interacting * Provide outstanding customer service in a timely manner to both guests and fellow employees * Perform other duties as assigned Requirements: Qualifications * Previous cash handling and customer service experience * Prior experience working in a team or group environment * 6 months of previous experience working in high volume, fast-paced cashiering environment preferred * Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals * Able to efficiently write routine reports and correspondence * Ability to accurately add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, and decimals * Moderate computer skills * Ability to accurately process data using a computer and 10-key * At least 21 years of age * High school diploma or equivalent * Able to effectively communicate in English, both written and verbal * Obtain and maintain all work cards as required by the company * Verify right to work in the United States Work Cards * Gaming Physical Requirements * Occasionally push/pull up to 15 lbs. * Occasionally lift and/or carry up to 50 lbs. at floor, knee, waist, and chest levels * Occasionally squat, kneel, and sit * Frequently reach, bend, and twist * Constant use of hearing and vision, walk, stand, distinguish between shades of color, and use tools or equipment requiring a high degree of dexterity Work Environment Potential Conditions * Indoor * Smoky and noisy Disclaimer The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Other duties, responsibilities, and activities may change or be assigned at any time with or without notice. Must be able to perform the essential functions of the position with or without reasonable accommodation. Return to Search Return to Search If you need reasonable accommodation to complete the on-line application, please contact the Employment Team office at *************. We are committed to providing equal employment opportunities.Click here to see our EOE statement. To review our privacy policy, please click here 2016 Symphony Talent, All Rights Reserved Powered by Symphony Talent

Summary: Monitors unusual and illegal activities throughout the property. Completes ongoing training regarding all casino table games, slots, internal theft, fraud awareness programs, Nevada gaming regulations, minimum internal controls, case file management and surveillance standard operating procedures. Essential Functions: * Utilizes approved and necessary equipment to identify, record, document and report illegal and unusual activities occurring in all gaming areas, non-gaming areas and back of the house * Reports all illegal and unusual activities to the appropriate authorities * Maintains consistent and continuous self-education program to further job-related knowledge and skills * Ensure compliance with all applicable gaming laws and company internal controls, policies and procedures, Title 31, and federal regulations * Assists in the training of investigator trainees * Performs other duties as assigned Requirements: Qualifications/Requirements: * At least one year of experience working in gaming surveillance systems operations or previous gaming experience * Must possess some knowledge of Gaming Minimum Internal Casino Standards, Title 31, Regulation 5 and Nevada Revised Statutes * High school diploma or equivalent * Excellent communication skills * Ability to find common sense solutions to problems and deal with a variety of concrete variables in situations where only limited standardization exists and to interpret a variety of instructions furnished in written, oral or diagram form * Able to communicate in a group setting as well as one-on-one situations * Previous experience using computers, including knowledge of Microsoft Office * Ability to add, subtract, multiply and divide in all units of measure * using whole numbers, common fractions and decimals * Ensure compliance with all applicable gaming laws and company internal controls, policies and procedures, Title 31, and federal regulations * Obtain and maintain all work cards as required by the company * Verify right to work in the United States Required Work Cards * Gaming Physical Requirements * Vision, hearing, speech and literacy (critical) * Ability to remain in sitting position (over 75% of the time) * Ability to move throughout the casino floor (less than 25 % of the time) * Maintain concentrated attention to detail for sustained periods * Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus * Working indoors in a smoky, noisy, dark environment Disclaimer The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Duties to be performed with or without reasonable accommodations. Return to Search Return to Search If you need reasonable accommodation to complete the on-line application, please contact the Employment Team office at *************. We are committed to providing equal employment opportunities.Click here to see our EOE statement. To review our privacy policy, please click here 2016 Symphony Talent, All Rights Reserved Powered by Symphony Talent

Summary: Cleans and services assigned area according to standards of cleanliness set by management to ensure a clean, comfortable, safe and attractive environment for our guests. Follows all operating procedures, safety regulations and company policies and procedures. Essential Functions: * Regularly cleans items such as trash cans, windows, doors and mirrors as well as elevators * Details rooms, shampoos carpets in the hotel rooms and hotel hallways * Moves furniture and makes room deliveries, including linens * Assists houseperson with special projects, hotel rooms, cleaning floors, and lighting fixtures * Handles and disposes of biohazard materials in accordance with OSHA training provided by the company * Scrubs and disinfects sinks, toilets, furniture and various fixtures * Replenishes supplies in housekeeping, maintains housekeeping warehouse area and other work areas * Performs other duties as assigned Requirements: Qualifications/Requirements: * 1 to 6 months of related experience preferred * High School diploma or equivalent preferred * Must be at least 18 years of age Required Work Cards * None Physical Requirements * Ability to work with cleaning products, chemicals and solvents using safety equipment provided by the company * Working indoors, continuously standing and walking for a majority of the time * Must be able to lift up to 70 pounds * Regularly lift, bend/kneel and occasionally working outdoors * Hearing, vision, speech and literacy (critical) Disclaimer The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Return to Search Return to Search If you need reasonable accommodation to complete the on-line application, please contact the Employment Team office at *************. We are committed to providing equal employment opportunities.Click here to see our EOE statement. To review our privacy policy, please click here 2016 Symphony Talent, All Rights Reserved Powered by Symphony Talent

Bus and set tables in the outlet. Pre-bus tables to ensure guests have all utensils and condiments necessary. Maintains the side and drink stations by cleaning and stocking. Assist servers with drink orders and drink replenishing. Essential Duties and Responsibilities * Clears and cleans tables to ensure the table is ready for the next guest and transports bus trays to the back of the house for cleaning. * Re-sets tables with silverware and napkins for the next guest. * Sets condiments according to table standards and pre-busses tables to ensure guests have all utensils and condiments needed. * Assist in taking guest drink requests (including alcoholic drinks), delivers and ensures that drinks are refilled throughout the guest's meal, including both alcoholic and non- alcoholic beverages. * Replenishes wares in side stations, cleans and maintains beverage equipment and cleans front of the house areas. * Removes all bus carts with dirty plates and trash cans to the back of the house. * Stocks silverware, plates and cups. * Keeps all side stations and floors clean and clear of debris. * Cleans assigned section at the end of shift. * Attends training classes required by management. * Perform any other duties as assigned by management. * Provide outstanding guest service to all internal and external guests Requirements: Job Specifications - Qualifications * Six months of related experience and/or training or an equivalent combination of education and experience preferred. * Previous experience in a high volume restaurant strongly preferred. * Must have excellent written and verbal communication skills in English or ability to speak and understand English. * Must be able to obtain and maintain all cards required by the company. * Must be able to verify right to work in the U.S. Working Conditions - Physical Requirements * Standing, walking and stooping (90% of the time). * Regularly required to lift, carry, push, pull or otherwise move objects weighing up to 50 lbs. (at least 60% of the time). * Ability to tolerate moderate noise and cigarette smoke and a fast-paced work environment. * Must be at least 18 years of age. Required Work Cards * Health * Disclaimer The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Job duties to be performed with or without reasonable accommodations Return to Search Return to Search If you need reasonable accommodation to complete the on-line application, please contact the Employment Team office at *************. We are committed to providing equal employment opportunities.Click here to see our EOE statement. To review our privacy policy, please click here 2016 Symphony Talent, All Rights Reserved Powered by Symphony Talent

Responsible for providing a highly visible and professional armed response to the property to complement existing security programs. ETR team members act as a visual deterrent, intervene and respond to all levels of security and potential emergency situations including acts or threats of violence, emergencies, and life safety threats, and mitigate incidents through early detection and/or disruption of criminal conduct or other potentially violent and undesirable activity. All duties are to be performed in accordance with departmental and property policies and procedures. This position requires specialized training (TBD) and physical conditioning (TBD). Essential Functions and Responsibilities: * Provide protection for guests and team members * Identify and respond to emergency situations including in-progress acts of violence, crisis, weapons incidents, explosive incidents, natural disasters, and a wide range of issues posing a hazard to lives and/or property using the appropriate escalation of force up to and including armed response by following established protocols * Assist in providing backup to the Security team on calls that have a potential to escalate to violence * Assist in emergency situations by securing the scene to prevent further loss or damage, advise personnel of threats and potential threats, summon emergency responders to the incident, and initiate and conduct evacuation procedures * Render appropriate first aid to injured persons * Maintain proficiency in the use of all assigned protective equipment, restraint devices, and weapons * Work well with other departments and management as necessary * Interact with guests and team members in a professional manner and interact with local law enforcement agencies as required * Perform all duties in accordance with Golden Entertainment Security Department policies and procedures * Ensure compliance with all applicable gaming laws and company internal controls, policies and procedures, Title 31, and federal regulations, as they apply to the position * Provide outstanding guest service in a timely manner to both guests and fellow team members that meets the company's guest service culture standards * Perform all other security, training or administrative duties as assigned Requirements: Qualifications * Minimum two years as a law enforcement officer or; armed security or: through service as a military police officer or; on a military special operations team as an operator or; in other work * Proven experience using sound judgment and making appropriate decisions during challenging situations and/or interacting with challenging patrons * Ability to respond to direction and/or orders from supervisory personnel, especially in the context of an active shooter, assault, or other similar situations * Proven experience providing high level of guest service * Excellent guest service skills * Working knowledge of Microsoft operating system and applications preferred * Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals and ability to write routine reports and correspondence * Able to attend and successfully complete all quarterly firearms training and annual security recertification training * Compliance with all mandatory training courses and certifications on an annual basis * Must be able and willing to successfully complete Title 31 annual training * Must be at least 21 years of age * High School Diploma or equivalent * Must be able to communicate effectively in English, both written and verbal * Obtain and maintain all work cards as required by the company * Verify right to work in the United States Work Cards * Nevada Gaming * Alcohol Awareness * Nevada Driver's License * DMV Printout * CPR and First Aid Physical Requirements * Ability to work for continuous time periods in extreme heat and cold * Regularly walk, stand, stoop or sit at a desk or table * Ability to jog or run as situations dictate * Ability to walk or run up multiple flights of steps * Ability to occasionally lift, carry, push, pull or otherwise move objects weighing up to 75 lbs. * Speech, literacy, hearing and vision (critical) * Ability to ascend or descend ladders, scaffolding and ramps * Ability to distinguish shades of color * Work for sustained periods of time maintaining concentrated attention to detail * Communicate via radios Work Environment Potential Conditions * Indoor and outdoor * Smoky and noisy Disclaimer The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Other duties, responsibilities, and activities may change or be assigned at any time with or without notice. Must be able to perform the essential functions of the position with or without reasonable accommodation. Return to Search Return to Search If you need reasonable accommodation to complete the on-line application, please contact the Employment Team office at *************. We are committed to providing equal employment opportunities.Click here to see our EOE statement. To review our privacy policy, please click here 2016 Symphony Talent, All Rights Reserved Powered by Symphony Talent