Medical Assistant jobs at Golden State Foods - 230 jobs

Golden State Dermatology is a physician-led and owned dermatology group rapidly expanding across California, with over 37 locations. We are a leading medical, surgical, and cosmetic dermatology group specializing in skin, hair, and nail conditions, Mohs micrographic surgery for the treatment of skin cancer, surgical and non-surgical cosmetic skincare, anti-aging, body contouring, and plastic surgery. As a Medical Assistant, you'll get the unique opportunity to partner with providers and guide patients through their treatment. * Preparing exam and treatment rooms with necessary instruments and supplies. Ensures all treatment rooms are cleaned and stocked at the end of the workday. * Reviewing patient history, visit reason, medications, and patient understanding of procedures, and make notes in EMA. * Ensuring MIPS information is consistently and accurately completed in the medical record. * Assisting with scheduling of patient's tests and treatments. * Assisting dermatology providers during surgical procedures, such as excisions, Mohs surgery, and cosmetic dermatology procedures. * Providing support to the front desk by answering phones, scheduling patients, and assisting staff in determining the need for reception assistance once all back-office duties are addressed. * Cleaning and performing spore testing on the autoclave, following scheduled maintenance, and keeping accurate records. * Checking the expiration dates on medications and samples, maintaining records of date checks. Keeping the biopsy book, slides, and pathology reports up to date, and recording results in patient charts. * Processing prescription refills in accordance with established procedures. Ensuring authorization for prescriptions as needed. * Consistently demonstrates responsibility in managing the pathology and culture log. * This role will involve substantial multitasking and task management to ensure timely completion of all responsibilities. Additional job duties may be assigned by the Practice Manager based on the practice's needs. * Your main goal is to ensure exceptional service for our patients, making them feel welcome, comfortable, and well-cared for during their visit. Your attention to detail, compassionate approach, and dedication to patient satisfaction will significantly contribute to the overall success of our clinic. Helpful but not required skills to have: * Customer service skills or a patient-centered mindset * Previous Dermatology, healthcare, or aesthetics experience * Knowledgeable with insurance carriers (i.e., Medicare, commercial, HMO) * EClinicalWorks, EMA, or other EMR software Exciting Perks: * 40% off products and procedures, as well as the ability to participate in free annual injectable events * Comprehensive medical, dental, and vision benefits * Company paid short and long-term disability as well as life insurance * Safe Harbor 401K matches up to 4% * Flex spending accounts and commuter benefits * Employee Assistance Program (EAP) counseling for the stresses of everyday life * Exclusive discounts for theme parks, attractions, hotels, concerts, and movie tickets. * Employees accrue PTO from their first day of employment. Additionally, employees who work over 20 hours in a pay period are eligible for 9 paid holidays. * Pet insurance to cover the healthcare needs of all your pets GSD strongly encourages employees to receive the COVID-19 primary series vaccination. Golden State Dermatology participates in the E-Verify program. E-Verify is a free, web-based system that allows employers to confirm their employees' eligibility to work in the United States. It does this by comparing information from an employee's Form I-9, Employment Eligibility Verification, to records from the U.S. Department of Homeland Security (DHS) and Social Security Administration (SSA). Golden State Dermatology is an Equal Opportunity Employer. We are committed to creating an inclusive environment for all employees and applicants for employment and do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other legally protected characteristic.

Now offering a $2,500 sign-on bonus!! Certified Nursing Assistant Steuben Center is actively seeking Certified Nursing Assistants to work for our skilled nursing facility located in Bath, NY. The ideal candidate will have a pleasant demeanor and strong communication skills! WE JUST RAISED OUR RATES!! Base rate is $18.00 - $19.50 We're are offering a $0.40 shift differential for evenings and nights! $1.00 No Frills add on! Steuben Center benefits include: Tuition Reimbursement Program! Generous pay rates based on experience Flexible schedules for Full-Time or Part-Time status Extra evening and night shift differentials Career Advancement Opportunities Two-Tiered Insurance Plan: Medical and Dental! Duties: Observing Residents Reporting any health issues to the supervising nurse Taking care of a Resident's personal hygiene, including bed bath, shaving etc Setting up of meal trays, and documenting food/fluid intake Feeding Residents & serving nutritional supplements Making beds & keeping the Residents' space clean and tidy Transporting Residents within the Facility Turning bedridden residents to prevent bedsores Maintaining Confidentiality of all Resident & Facility data Requirements: Must be able to work as a team member Successful completion of a CNA program Current New York State Certification In good standing with State Registry Location: Bath, NY About Us: Steuben Center For Rehabilitation and Healthcare has been the provider of long-term care services in Steuben County since 1834. Formerly known as "The Infirmary" the facility is located in the county seat of Steuben County, nestled between Bath and Hammondsport. The focus of care is to provide quality health care with respect for the individual's dignity in a homelike environment utilizing the collective talents of those who live, work and visit the facility. At Steuben Center we offer a friendly and warm working environment, premium compensation, a comprehensive benefits package, professional growth & stability, innovative training programs, and more.

Kaiser Permanente Washington serves over 700,000 members across the state of Washington and is growing! We believe that achieving total health for our members takes teamwork and we are looking for exceptional team members who thrive on delivering an exceptional experience for our members and patients. Kaiser Permanente Washington is recognized as a best place to work that embraces diversity, fosters collaboration, practices mentorship, and believes in a positive, healthy work environment.Our Medical Assistants (MA) play a critical role and are key to our promise on delivering an exceptional patient experience. As an MA at Kaiser Permanente you will be part of a world class care team working with outstanding nurses, physicians, physicians assistants and nurse practitioners to provide the best care possible. Join us in our mission to provide high-quality, affordable health care services and to improve the health of our members and the communities we serve.Essential Responsibilities: Collection of selected data about health status of the patient. Determines consumers purpose for visit, concerns and educational/physical needs. Checks and records consumers vital signs. Records pertinent data on the consumers medical record. Recognizes urgent/emergent situations and refers them in a timely fashion to physician or nurse. Participates with other health team members in the development of the nursing care plan. Contributes pertinent information to the nursing plan of care and passes it on to appropriate professional provider. Follows through and implements the nursing plan of care safely and completely according to role and team specifications. Documents accurate information in proper format.Communicates in an attentive and individualized manner in every encounter. Participates in the coordination and facilitation of care for the patient. Cooperates and communicates effectively with other team members in order to accomplish the workload. Recognizes and reports obvious psychosocial, cultural and/or emotional needs. Verifies the patients understanding of the purpose for visit. Instructs and orients patients and family/significant others to the health care team members, the services available, and the means of access to those services. Participates in the orientation of new consumers to KFHPWs policies and procedures. Demonstrates an awareness of the Consumer Bill of Rights and Responsibilities.According to the educational plan determined by the professional provider, provides instruction to the patient and family/significant others. Provides instruction that matches learning needs and the nursing plan of care. Encourages patient compliance with therapeutic and medical regimens. Under the direction of the professional provider, provides the patient with preventive care information that matches his/her age, sex, and health status. Utilizes available health education resources. Reinforces the plan with patient to improve general health status.Accurately documents selected patient history observations and procedures. Adheres to KFHPW documentation standards. Provides each patient a safe, comfortable, and private environment. Provides a safe environment for each patient and adheres to KFHPW safety standards. Adheres to KFHPW infection control policies and procedures.Demonstrates responsibility and accountability for practice, for continued growth and self-evaluation. Identifies own learning needs and participates in educational efforts to meet those needs. Participates in staff orientation and student education activities. Participates with managers in completing the process for self and colleague/team performance reviews. Consistently demonstrates an appearance consistent with current KFHPW dress code policy.Qualifications Basic Qualifications: Experience N/A Education High School Diploma OR General Education Development (GED) required.Graduate of an accredited medical assistant program prior to start date/transfer or equivalent Military experience with ability to obtain MA-I prior to start date. License, Certification, Registration Interim Medical Assistant Certificate (Washington) required at hire OR Medical Assistant Certificate (Washington) required at hire Medical Assistant Certificate (Washington) within 12 months of hire Basic Life Support required at hire Additional Requirements: If hired as MA-I, must obtain MA-C prior to the expiration of the MA-I credential.Knowledge and skills listed on the Kaiser Foundation Health Plan of Washington Medical Assistant Competencies/Skills Inventory. Preferred Qualifications: 1 year MA experience

Medical Assistant(Job Number: 1391013) Description Our commitment to our employees goes beyond the workplace, including competitive wages that reflect your value to the company!Additional pay benefits of the new contract for SEIU represented roles, full and part time (can be stacked):$2.00/hour Location Premium for onsite work at Bellevue and Capitol HillJob Summary:Kaiser Permanente Washington serves over 700,000 members across the state of Washington and is growing! We believe that achieving total health for our members takes teamwork and we are looking for exceptional team members who thrive on delivering an exceptional experience for our members and patients. Kaiser Permanente Washington is recognized as a best place to work that embraces diversity, fosters collaboration, practices mentorship, and believes in a positive, healthy work environment.Our Medical Assistants (MA) play a critical role and are key to our promise on delivering an exceptional patient experience. As an MA at Kaiser Permanente you will be part of a world class care team working with outstanding nurses, physicians, physicians assistants and nurse practitioners to provide the best care possible. Join us in our mission to provide high-quality, affordable health care services and to improve the health of our members and the communities we serve.Essential Responsibilities:Collection of selected data about health status of the patient. Determines consumers purpose for visit, concerns and educational/physical needs. Checks and records consumers vital signs. Records pertinent data on the consumers medical record. Recognizes urgent/emergent situations and refers them in a timely fashion to physician or nurse. Participates with other health team members in the development of the nursing care plan. Contributes pertinent information to the nursing plan of care and passes it on to appropriate professional provider. Follows through and implements the nursing plan of care safely and completely according to role and team specifications. Documents accurate information in proper format.Communicates in an attentive and individualized manner in every encounter. Participates in the coordination and facilitation of care for the patient. Cooperates and communicates effectively with other team members in order to accomplish the workload. Recognizes and reports obvious psychosocial, cultural and/or emotional needs. Verifies the patients understanding of the purpose for visit. Instructs and orients patients and family/significant others to the health care team members, the services available, and the means of access to those services. Participates in the orientation of new consumers to KFHPWs policies and procedures. Demonstrates an awareness of the Consumer Bill of Rights and Responsibilities.According to the educational plan determined by the professional provider, provides instruction to the patient and family/significant others. Provides instruction that matches learning needs and the nursing plan of care. Encourages patient compliance with therapeutic and medical regimens. Under the direction of the professional provider, provides the patient with preventive care information that matches his/her age, sex, and health status. Utilizes available health education resources. Reinforces the plan with patient to improve general health status.Accurately documents selected patient history observations and procedures. Adheres to KFHPW documentation standards. Provides each patient a safe, comfortable, and private environment. Provides a safe environment for each patient and adheres to KFHPW safety standards. Adheres to KFHPW infection control policies and procedures.Demonstrates responsibility and accountability for practice, for continued growth and self-evaluation. Identifies own learning needs and participates in educational efforts to meet those needs. Participates in staff orientation and student education activities. Participates with managers in completing the process for self and colleague/team performance reviews. Consistently demonstrates an appearance consistent with current KFHPW dress code policy.Qualifications Basic Qualifications: Experience N/A Education High School Diploma OR General Education Development (GED) required.Graduate of an accredited medical assistant program prior to start date/transfer or equivalent Military experience with ability to obtain MA-I prior to start date. License, Certification, Registration Interim Medical Assistant Certificate (Washington) required at hire OR Medical Assistant Certificate (Washington) required at hire Medical Assistant Certificate (Washington) within 12 months of hire Basic Life Support required at hire Additional Requirements: If hired as MA-I, must obtain MA-C prior to the expiration of the MA-I credential.Knowledge and skills listed on the Kaiser Foundation Health Plan of Washington Medical Assistant Competencies/Skills Inventory. Preferred Qualifications: 1 year MA experience

Medical Assistant(Job Number: 1397155) Description Job Summary:Assists in examination and treatment of patients under the direction of the Physician and/or Designee.Essential Responsibilities:Interviews patients and measure vital signs and other pertinent information as required by department. Records information in patients medical record. Prepares treatment rooms and patients for examination. Assists clinician with care of the patient. Inventories, orders and replenishes medical supplies and materials. Gives treatments and performs routine laboratory tests as required by department.Schedules appointments, performs clinical tasks and completes appropriate forms as required by department. May be responsible for administering medications, including injections. May be responsible for cleaning, processing, sterilizing and checking instruments. Performs computer data entry functions. Performs clinical/technical skills specific to the department. Performs other related duties as necessary. Customer Service: Practices customer service standards as defined by the Medical Center and specified department.Anticipates the customers needs, takes proactive steps to meet those needs, by listening and taking responsibility within scope to ensure issues are resolved. Promptly responds to alarms and patient requests. Facilitates the customers ability to utilize resources. Assures a clean, orderly, and functional work environment. Team Commitment: Is an effective team member who is flexible, cooperative, and willing to assist others.Manages difficult or conflict situations constructively and seeks appropriate assistance. Takes accountability for own actions. Acts as a resource and mentor to new employees, students, and other team members. Actively participates in departmental professional development activities. Adheres to Attendance Policy. Supports a collaborative labor-management partnership environment.Supervisory Responsibilities: This job has no supervisory responsibilities. Grade: 180Qualifications Basic Qualifications: Experience Minimum six (6) months of experience or successful completion of Kaiser Permanente externship. Per the National Agreement, current KP Coalition employees have this experience requirement waived. Education High School Diploma/GED.Completion of a course of study consistent with the requirements for Medical Assistants as specified by the Medical Board of California. License, Certification, Registration Basic Life Support Additional Requirements: Ability to read, write, and comprehend medical information.Ability to effectively present information, both verbal and written.Must be willing to work in a Labor Management Partnership environment.Refer to Position Specifications outlined in the appropriate collective bargaining agreement.Demonstrated ability to use personal computer.Medical Terminology Certificate or equivalent experience. Preferred Qualifications: N/A

Medical Assistant(Job Number: 1390051) Description Job Summary:Assists in examination and treatment of patients under the direction of the Physician and/or Designee.Essential Responsibilities:Interviews patients and measure vital signs and other pertinent information as required by department. Records information in patients medical record. Prepares treatment rooms and patients for examination. Assists clinician with care of the patient. Inventories, orders and replenishes medical supplies and materials. Gives treatments and performs routine laboratory tests as required by department.Schedules appointments, performs clinical tasks and completes appropriate forms as required by department. May be responsible for administering medications, including injections. May be responsible for cleaning, processing, sterilizing and checking instruments. Performs computer data entry functions. Performs clinical/technical skills specific to the department. Performs other related duties as necessary. Customer Service: Practices customer service standards as defined by the Medical Center and specified department.Anticipates the customers needs, takes proactive steps to meet those needs, by listening and taking responsibility within scope to ensure issues are resolved. Promptly responds to alarms and patient requests. Facilitates the customers ability to utilize resources. Assures a clean, orderly, and functional work environment. Team Commitment: Is an effective team member who is flexible, cooperative, and willing to assist others.Manages difficult or conflict situations constructively and seeks appropriate assistance. Takes accountability for own actions. Acts as a resource and mentor to new employees, students, and other team members. Actively participates in departmental professional development activities. Adheres to Attendance Policy. Supports a collaborative labor-management partnership environment.Supervisory Responsibilities: This job has no supervisory responsibilities. Grade 180Qualifications Basic Qualifications: Experience Minimum six (6) months of experience or successful completion of Kaiser Permanente externship. Per the National Agreement, current KP Coalition employees have this experience requirement waived. Education High School Diploma/GED.Completion of a course of study consistent with the requirements for Medical Assistants as specified by the Medical Board of California. License, Certification, Registration Basic Life Support Additional Requirements: Ability to read, write, and comprehend medical information.Ability to effectively present information, both verbal and written.Must be willing to work in a Labor Management Partnership environment.Refer to Position Specifications outlined in the appropriate collective bargaining agreement.Demonstrated ability to use personal computer.Medical Terminology Certificate or equivalent experience. Preferred Qualifications: N/A

Medical Assistant(Job Number: 1394083) Description Job Summary:Assists in examination and treatment of patients under the direction of the Physician and/or Designee.Essential Responsibilities:Interviews patients and measure vital signs and other pertinent information as required by department. Records information in patients medical record. Prepares treatment rooms and patients for examination. Assists clinician with care of the patient. Inventories, orders and replenishes medical supplies and materials. Gives treatments and performs routine laboratory tests as required by department.Schedules appointments, performs clinical tasks and completes appropriate forms as required by department. May be responsible for administering medications, including injections. May be responsible for cleaning, processing, sterilizing and checking instruments. Performs computer data entry functions. Performs clinical/technical skills specific to the department. Performs other related duties as necessary. Customer Service: Practices customer service standards as defined by the Medical Center and specified department.Anticipates the customers needs, takes proactive steps to meet those needs, by listening and taking responsibility within scope to ensure issues are resolved. Promptly responds to alarms and patient requests. Facilitates the customers ability to utilize resources. Assures a clean, orderly, and functional work environment. Team Commitment: Is an effective team member who is flexible, cooperative, and willing to assist others.Manages difficult or conflict situations constructively and seeks appropriate assistance. Takes accountability for own actions. Acts as a resource and mentor to new employees, students, and other team members. Actively participates in departmental professional development activities. Adheres to Attendance Policy. Supports a collaborative labor-management partnership environment.Supervisory Responsibilities: This job has no supervisory responsibilities. Grade 180Qualifications Basic Qualifications: Experience Minimum six (6) months of experience or successful completion of Kaiser Permanente externship. Per the National Agreement, current KP Coalition employees have this experience requirement waived. Education High School Diploma/GED.Completion of a course of study consistent with the requirements for Medical Assistants as specified by the Medical Board of California. License, Certification, Registration Basic Life Support Additional Requirements: Ability to read, write, and comprehend medical information.Ability to effectively present information, both verbal and written.Must be willing to work in a Labor Management Partnership environment.Refer to Position Specifications outlined in the appropriate collective bargaining agreement.Demonstrated ability to use personal computer.Medical Terminology Certificate or equivalent experience. Preferred Qualifications: N/A

Medical Assistant(Job Number: 1398513) Description Job Summary:Assists in examination and treatment of patients under the direction of the Physician and/or Designee.Essential Responsibilities:Interviews patients and measure vital signs and other pertinent information as required by department. Records information in patients medical record. Prepares treatment rooms and patients for examination. Assists clinician with care of the patient. Inventories, orders and replenishes medical supplies and materials. Gives treatments and performs routine laboratory tests as required by department.Schedules appointments, performs clinical tasks and completes appropriate forms as required by department. May be responsible for administering medications, including injections. May be responsible for cleaning, processing, sterilizing and checking instruments. Performs computer data entry functions. Performs clinical/technical skills specific to the department. Performs other related duties as necessary. Customer Service: Practices customer service standards as defined by the Medical Center and specified department.Anticipates the customers needs, takes proactive steps to meet those needs, by listening and taking responsibility within scope to ensure issues are resolved. Promptly responds to alarms and patient requests. Facilitates the customers ability to utilize resources. Assures a clean, orderly, and functional work environment. Team Commitment: Is an effective team member who is flexible, cooperative, and willing to assist others.Manages difficult or conflict situations constructively and seeks appropriate assistance. Takes accountability for own actions. Acts as a resource and mentor to new employees, students, and other team members. Actively participates in departmental professional development activities. Adheres to Attendance Policy. Supports a collaborative labor-management partnership environment.Supervisory Responsibilities: This job has no supervisory responsibilities. Grade 180Qualifications Basic Qualifications: Experience Minimum six (6) months of experience or successful completion of Kaiser Permanente externship. Per the National Agreement, current KP Coalition employees have this experience requirement waived. Education High School Diploma/GED.Completion of a course of study consistent with the requirements for Medical Assistants as specified by the Medical Board of California. License, Certification, Registration Basic Life Support Additional Requirements: Ability to read, write, and comprehend medical information.Ability to effectively present information, both verbal and written.Must be willing to work in a Labor Management Partnership environment.Refer to Position Specifications outlined in the appropriate collective bargaining agreement.Demonstrated ability to use personal computer.Medical Terminology Certificate or equivalent experience. Preferred Qualifications: N/A

Medical Assistant(Job Number: 1395170) Description Job Summary:Assists in examination and treatment of patients under the direction of the Physician and/or Designee.Essential Responsibilities:Interviews patients and measure vital signs and other pertinent information as required by department. Records information in patients medical record. Prepares treatment rooms and patients for examination. Assists clinician with care of the patient. Inventories, orders and replenishes medical supplies and materials. Gives treatments and performs routine laboratory tests as required by department.Schedules appointments, performs clinical tasks and completes appropriate forms as required by department. May be responsible for administering medications, including injections. May be responsible for cleaning, processing, sterilizing and checking instruments. Performs computer data entry functions. Performs clinical/technical skills specific to the department. Performs other related duties as necessary. Customer Service: Practices customer service standards as defined by the Medical Center and specified department.Anticipates the customers needs, takes proactive steps to meet those needs, by listening and taking responsibility within scope to ensure issues are resolved. Promptly responds to alarms and patient requests. Facilitates the customers ability to utilize resources. Assures a clean, orderly, and functional work environment. Team Commitment: Is an effective team member who is flexible, cooperative, and willing to assist others.Manages difficult or conflict situations constructively and seeks appropriate assistance. Takes accountability for own actions. Acts as a resource and mentor to new employees, students, and other team members. Actively participates in departmental professional development activities. Adheres to Attendance Policy. Supports a collaborative labor-management partnership environment.Supervisory Responsibilities: This job has no supervisory responsibilities. Grade: 180Qualifications Basic Qualifications: Experience Minimum six (6) months of experience or successful completion of Kaiser Permanente externship. Per the National Agreement, current KP Coalition employees have this experience requirement waived. Education High School Diploma/GED.Completion of a course of study consistent with the requirements for Medical Assistants as specified by the Medical Board of California. License, Certification, Registration Basic Life Support Additional Requirements: Ability to read, write, and comprehend medical information.Ability to effectively present information, both verbal and written.Must be willing to work in a Labor Management Partnership environment.Refer to Position Specifications outlined in the appropriate collective bargaining agreement.Demonstrated ability to use personal computer.Medical Terminology Certificate or equivalent experience. Preferred Qualifications: N/A

The purpose of this position is to assist the practice and doctors with a wide variety of different clerical, as well as clinical duties. This will be a full-time position and will consist of 40-45 hours per week with working hours starting from 9:00 a.m. to 5:00 p.m. Monday to Friday. Medical Assistant duties and responsibilities will include: Working in the front office and taking care of tasks such as answering phone calls, completing insurance forms, making appointments, assisting in telephone follow-up with the patient as directed, and greeting patients. Scheduling hospital, and laboratory services, and assisting with billing. Updating and maintaining all client records Recording patient information such as vital signs, weight, and changes in medical history prior to each appointment Cleaning and preparing examination rooms prior to patient appointments for cleanliness of equipment condition. Assisting the office manager in maintaining the medical inventory and placing orders for new materials as needed. Performing duties in a prioritized, organized, and orderly manner to maximize clinic efficiency and productivity. Preferred background in Prognocis Software. Please submit your resume with salary requirements.

Under direct supervision of RN or provider performs routine patient care following department policies and procedures. Assists with patient exams and procedures, responds to members telephone messages and provides education to members and families. Essential Responsibilities: May perform nursing care functions such as vital signs, removal and/or application of dressings for assessment by licensed provider, cleaning wound after providers assessment and instructions, shaving and skin preparation, reinforce standardized self care procedures as directed by licensed provider. Recognizes and responds to acute emergency situations following established procedures. May draw up injection solutions for immediate use upon physician orders. Orients patients to system policies and practices. Provides appropriate instruction sheets based upon provider direction. Reviews instruction sheet with patient. Transports patients by assisting or lifting individuals onto mobile beds or wheelchairs and transports/transfers patient onto other hospital or clinic areas as directed. Completes necessary arrangements or organizes treatment room prior to surgical and/or examination procedures by setting up or laying out instruments, drapes and sponges contained in sterile trays and assembling equipment items as required for particular procedures as directed by physician. May assist licensed provider with patient examinations and treatments by positioning, restraining patients and assisting as directed. Provides assistance in treatment rooms during minor surgical procedures and/or various diagnostic examinations by positioning and draping; may hold clamps or retractors, sponge vascular areas, and pass instruments as specifically directed by physician. Assures safety or patient during procedures and transport. May prepare and transport items such as medical equipment and laboratory specimens. May clean and disinfect instruments/equipment according to standardized procedures. Follow Universal Precautions. Reports incidents of failure to follow procedures to Department Administrator or designee. Maintains departmental files, performing duties such as pulling files and assembling forms prior to appointment, and filing returned diagnostic reports as directed. Initiates and/or completes diagnostic test forms per provider order, telephones prescriptions to pharmacies, relays medical information from physician to patient and relays information from patient to physician. Charts in patient medical records as indicated. May perform lab tests including urine dip-tests, acetone tests, hemocult tests, tests to determine PH., protein and PKU. May perform hearing and vision tests, glaucoma tests and visual acuities. Collects, by non-invasive techniques and preserves specimens for testing, including urine, sputum and stool. Participates in Departmental Quality Assurance Activities. Performs other duties as required, such as checking patients medical records for incomplete data, relaying messages to staff personnel. Note: Specific duties may vary depending on assignment. Note: Bold print indicates those difference between the Medical Office Assistant I and II classifications. These responsibilities are specific to the Medical Office Assistant II. Qualifications Basic Qualifications:ExperienceIf position is for Pediatrics, it requires minimum of one (1) year pediatric or equivalent experience.EducationCompletion of a program in Medical Office Assistant with Certification and equivalent of six (6) months experience or twelve (12) months equivalent experience in lieu of certification required.License, Certification, RegistrationN/AAdditional Requirements:Ability to give and follow oral and written instructions.Ability to work effectively with the public.Demonstrated knowledge of the sterile techniques.Valid CPR Prescription call in for ambulatory care setting.Preferred Qualifications:N/A. Notes:• Locations: GSC, SAM, OTM, and future GI locations.• May include evenings/weekends. Hours, Days.• Locations may vary.• Scheduled work hours per week will be 20-32.

Escorts patients to x-ray and exam rooms, monitors patient flow, assists physicians with minor clinical procedures including staple removal, suture removal, and wound care. Casting and splinting removal and application as directed by the physician. Supply utilization tracking and ordering, including stocking exam rooms and work stations. Schedules diagnostic tests ordered by the physician as needed. Reviews and codes charge slips, submits insurance claims. Returns patient phone calls. Performs various office and clerical duties. Must work with any and every physician in the unit/department/clinic. Escorts patients to x-ray and exam rooms, monitors patient flow, assists physicians with minor clinical procedures including staple removal, suture removal, and wound care. Casting and splinting removal and application as directed by the physician. Supply utilization tracking and ordering, including stocking exam rooms and work stations. Schedules diagnostic tests ordered by the physician as needed. Reviews and codes charge slips, submits insurance claims. Returns patient phone calls. Performs various office and clerical duties. Must work with any and every physician in the Orthopaedic Clinic. Other duties as assigned. Essential Duties: Schedules patient appointments, answers general questions, obtains authorizations and pre-authorizations for patient care services. Schedules appointments with ancillary departments or other care providers as needed. Maintains master calendar for physician(s). Escorts patients to exam rooms, performs vitals and enters all required information in Cerner. Reviews and codes charge slips for patient care services rendered and/or surgeries performed in accordance with department deadlines. Develops supporting documentation for insurance claims and submits claims to insurance carriers. Covers front desk when needed for breaks, lunches, call outs, vacations. Assists physicians with minor orthopaedic clinical procedures including staple removal, suture removal, and wound care. Ensures that physician orders for medications and treatments are implemented by the appropriate staff. Submits all workers compensation and HMO requests. Relays disability status to adjusters and nurse case managers. Returns patient phone calls in a timely manner in accordance with departmental policy. Casting and splinting removal and application as directed by the physician. Supply utilization including tracking of supplies used and ordering new supplies in a timely manner in order to keep clinic stocked appropriately. Stocks exam rooms and work stations to ensure all supplies are available prior to clinic times. Checks supplies and medications (if applicable) for expiration dates and disposes of them according to hospital and Joint Commission standards. Performs other duties as assigned. Required Qualifications: Req High school or equivalent Req Specialized/technical training Graduate from an accredited school of Orthopaedic Program. Req 6 - 12 months; Combined education/experience as substitute for minimum experience At least 6 months casting experience in a an acute care setting Req Ability to communicate effectively in English both verbally and in writing. Preferred Qualifications: Pref Specialized/technical training Graduate from an accredited Medical Assistant Certificate/Diploma program Pref Spanish language skills. Pref Knowledge of medical terminology. Pref Familiarity with word processing, IDX, AS400 and scheduling software. Pref 1 year Preferably a year of experience as a medical assistant in an acute care setting. Required Licenses/Certifications: Req Basic Life Support (BLS) Healthcare Provider from American Heart Association Req Fire Life Safety Training (LA City) If no card upon hire, one must be obtained within 30 days of hire and maintained by renewal before expiration date. (Required within LA City only) Req Orthopaedic Technologist Certified (OTC) Certification by the National Board for Certification of Orthopaedic Technologists OR Registered Orthopaedic Techonologist (ROT) American Society of Orthopaedic Professionals The hourly rate range for this position is $29.00 - $45.20. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate's work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations. USC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other characteristic protected by law or USC policy. USC observes affirmative action obligations consistent with state and federal law. USC will consider for employment all qualified applicants with criminal records in a manner consistent with applicable laws and regulations, including the Los Angeles County Fair Chance Ordinance for employers and the Fair Chance Initiative for Hiring Ordinance, and with due consideration for patient and student safety. Please refer to the Background Screening Policy Appendix D for specific employment screen implications for the position for which you are applying. We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact USC Human Resources by phone at **************, or by email at *************. Inquiries will be treated as confidential to the extent permitted by law. Notice of Non-discrimination Employment Equity Read USC's Clery Act Annual Security Report USC is a smoke-free environment Digital Accessibility If you are a current USC employee, please apply to this USC job posting in Workday by copying and pasting this link into your browser: *************************************************************

As a Medical Assistant II, the incumbent will provide support to medical care providers in an outpatient/clinic setting such as, but not limited to, room patients, set up equipment and instruments, assist providers with performing, exams and procedures, cleans and stocks exam rooms, and provides proper documentation in electronic patient chart. Additionally, patient-care duties include recording systemic history, obtaining pertinent vitals, performing appropriate diagnostics, and preparing/assisting with minor procedures. Assist with administrative duties including patient follow up calls, prescription refills, clinic preparation, file preparation, appointment scheduling, submission of billing, insurance verification, sending dictations, and insurance verification. The medical assistant is also responsible for keeping the provider moving in the office and will be expected to provide some patient education. Daily interactions with staff, supervisor, and doctors, as well as periodic meetings with departmental leader(s). Incumbent is expected to work with minimal supervision; periodic and regular progress checks are performed to evaluate and adjust workload accordingly. In addition, the Medical Assistant II will provide administrative and front office support including greeting patients, performing patient check-in/out processes, collecting patient payments, performing insurance verification, scheduling procedures, patient follow-up appointments and/or ancillary testing, obtaining records/authorizations, and creating encounter(s) in patient registration system(s). Uphold smooth patient flow throughout the front office experience to ensure efficiency and effectiveness. Essential Duties: Clinical Duties Accurately document, record, and update patient's medical history, and all other medical information as requested by provider, in electronic and/or paper medical record. Perform all necessary tests for providers to adequately diagnose patients. May perform screening tests, including vision, EKG test, pulmonary function test and other tests within scope of practice as ordered. May perform laboratory duties to include, e.g.; drawing blood, obtaining blood specimens for testing, urine analysis, and urine and throat cultures as needed and ordered. May administer immunizations, injections and medication, within scope of practice and as per provider's orders, and complies with immunization and medication administration handling and storage policy and procedure. Provide assistance to physicians during minor procedures by setting up instruments and medications, responding to physician needs during procedure and prepare instruments after procedure for reprocessing. Process patient requests for medication refills including contacting pharmacies to order prescription refills. Determine the need for physician review of prescription refills. Be willing to be trained and use newer technologies (training will be provided). Assist and educate patients on how to take their medications. Handle daily schedule to assure that patients are seen at proper intervals. Maintain equipment and supplies for patient examination rooms. This includes dating topical medications and removing expired materials. Properly clean/disinfect instruments and equipment routinely. Prepare the necessary supplies for diagnostic testing, exams, and procedures. Provide basic maintenance of all clinic equipment. Ensure instruments and devices are clean, fully functional, and sterilized if necessary. Ensure rooms are stocked daily with medications and supplies, place orders as necessary and appropriate. Consult with physician concerning test results and alert physician to positive test results or test abnormalities. Report patient concerns, symptoms, reactions, and changes to licensed clinic personnel. Serve as liaison between the medical staff and patients to answer questions, coordinate patient care, and/or provide patient education. Monitor and track work requests. Perform all tasks in a safe manner in compliance with organizational safety policies and according to applicable regulations; maintain a neat workstation and environment. Maintain confidentiality of all records and information related to patients, physicians, employees, the University and in related interests. Obtain, document and update in appropriate system(s) all necessary patient information. Provide technical support services where needed. General Administrative Duties Triage patient issues to achieve timely resolution. Resolve patient problems related to such matters as billing, coordination of patient tests, appointments, and/or medical records. Respond to patient messages and/or voicemails, same day. Respond to requests by doctors and technical staff during clinic. Make phone-calls as requested and obtain records as needed. For cancellations and no-shows, follow appropriate steps as per policy. Maintain clinic/patient flow, balancing patient registration requirements, patient appointment times, and non-appointment activities. Serve as a liaison between outpatient clinics and programs in administrative matters. Help to maintain a therapeutic atmosphere by providing a supportive interface between patients, providers, and staff. Assist providers in performing schedule changes. Review active worklist(s) and address patient account needs. Always maintain and protect patient confidentiality. Keep clinic and patient reception area(s) organized and neat. Maintain adequate levels of front and back-office supplies. Assist with abstracting, scanning, and cataloging paper records into the electronic record. Support and participate in department huddles and team meetings. Demonstrate KNOWN service standards. Greet Patients and Perform Check-In/Out Process Interface with electronic medical records and scheduling system(s). Provide excellent customer service. Verify/update demographic and insurance information. Confirm/obtain Primary Care Provider and Referring Provider information. Scan insurance/ID card(s) and any other pertinent insurance material(s). Explain consent/HIPAA forms and noncovered services forms to patient and obtain patient's signature(s) on all relevant forms. Assure patient has completed patient questionnaire(s), as needed. For managed care patients, assure that preauthorization is present, when needed, and that preauthorization is accurate. Accurately collect co-payments/deductibles and patient's fees for services via check, cash, or credit card and document, per protocol. Arrive patients using the proper registration system(s). Politely inform patients of possible delays relating to their appointments. Collate chart appropriately. Perform patient encounter in computer system(s). Schedule future appointments, procedures, ancillary testing and/or enter recalls as indicated by patient's provider(s). Provide disposable dark glasses (i.e., mydriatic specs) for patient's that have been dilated. Make calls for patient transportation, upon appropriate patient request. Perform all tasks in a safe manner in compliance with organizational safety policies and according to applicable regulations; maintain a neat workstation and environment. Maintain confidentiality of all records and information that pertains to patients, physicians, employees, the organization and in related interests. Patient Registration and Appointment Scheduling Obtain, document and update in appropriate system(s) all necessary patient information. This involves interaction with various insurance companies, and other payors/institutions. Verify coverage with appropriate insurance or health care plan carrier. Accurately coordinate the registration, referral, and scheduling activities of the assigned area(s). Ensure patients are accurately scheduled. Input validated patient registration information into the organization's information systems. Routinely review existing scheduling templates for future appointment availability in order to effectively schedule patient's appointments. Answer telephone lines and make necessary patient accommodations in the assigned Hospital Operations/Ambulatory Services location. Provide information to callers regarding the department and its patient care services. Correctly enter patients' recalls for patients' future visits in the appropriate practice management systems. For patients wishing to be seen in other geographic areas, make appointments with conveniently located clinical faculty. Appointment-making includes obtaining pre-authorizations and other documentation, as appropriate. “Other documentation” may include, for example, pertinent notes from previously seen providers. Provide location and office hours of emergency services to patients who state they are experiencing an emergency. Perform other duties or projects, as assigned, or requested. Required Qualifications: Req High school or equivalent Req Specialized/technical training Graduate of an approved Medical Assistant Certificate/Diploma program. Req 1 year Experience in outpatient or ambulatory clinic setting Req Experience with an electronic medical record (EMR) Req Ability to analyze clinical and administrative information and determine appropriate course(s) of action to resolve conflicts and discrepancies. Req Ability to interact effectively with patients, staff, and physicians. Req Ability to multitask effectively. Req Ability to work as a team member in hospital operations/ambulatory services setting. Req Ability to work with Microsoft Word & Excel software. Req Ability to write concisely and clearly, edit, and proofread to ensure grammatically correct and factual correspondence. Req Demonstrate professional and effective work skills to handle all responsibilities within a fast-paced, high pressure setting. Req Knowledge and proficiency with insurance. Req Knowledge of Medical/CCS billing/authorization guidelines. Req Knowledge of the operations and maintenance of patient-related testing equipment. Req Skill in acquiring accurate medical histories. Req Strong insurance verification and pre-registration background. Req Strong organizational and follow-up skills. Req Working knowledge of basic medical terminology and diseases. Preferred Qualifications: Required Licenses/Certifications: Req Basic Life Support (BLS) Healthcare Provider from American Heart Association Req Fire Life Safety Training (LA City) If no card upon hire, one must be obtained within 30 days of hire, and maintained by renewal before expiration date. (Required within LA City only) The hourly rate range for this position is $22.00 - $34.18. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate's work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations. USC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other characteristic protected by law or USC policy. USC observes affirmative action obligations consistent with state and federal law. USC will consider for employment all qualified applicants with criminal records in a manner consistent with applicable laws and regulations, including the Los Angeles County Fair Chance Ordinance for employers and the Fair Chance Initiative for Hiring Ordinance, and with due consideration for patient and student safety. Please refer to the Background Screening Policy Appendix D for specific employment screen implications for the position for which you are applying. We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact USC Human Resources by phone at **************, or by email at *************. Inquiries will be treated as confidential to the extent permitted by law. Notice of Non-discrimination Employment Equity Read USC's Clery Act Annual Security Report USC is a smoke-free environment Digital Accessibility If you are a current USC employee, please apply to this USC job posting in Workday by copying and pasting this link into your browser: *************************************************************

As a Medical Assistant III, the incumbent will be responsible for performing complex and/or specialized patient-oriented procedures under the supervision of a clinician, Registered Nurse (RN), or Licensed Vocational Nurse (LVN) to ensure safe patient care. This incumbent will provide support to medical care providers in an outpatient/clinic setting such as, but not limited to, room patients, set up equipment and instruments, assist providers with performing, exams and procedures, cleans and stocks exam rooms, and provides proper documentation in electronic patient chart. Additionally, patient-care duties include recording systemic history, obtaining pertinent vitals, performing appropriate diagnostics, and preparing/assisting with minor procedures. Assist with administrative duties including patient follow up calls, prescription refills, clinic preparation, file preparation, appointment scheduling, submission of billing, insurance verification, sending dictations, and insurance verification. The medical assistant is also responsible for keeping the provider moving in the office and will be expected to provide some patient education. Daily interactions with staff, supervisor, and doctors, as well as periodic meetings with departmental leader(s). In addition, the Medical Assistant III will provide administrative and front office support including greeting patients, performing patient check-in/out processes, collecting patient payments, performing insurance verification, scheduling surgeries/procedures, patient follow-up appointments and/or ancillary testing, obtaining records/authorizations, and creating encounter(s) in patient registration system(s). Uphold smooth patient flow throughout the front office experience to ensure efficiency and effectiveness. Essential Duties: Clinical Duties Performing complex and/or specialized patient-oriented procedures under the supervision of a clinician, Registered Nurse (RN), or Licensed Vocational Nurse (LVN) to ensure safe patient care. Accurately document, record, and update patient's medical history, and all other medical information as requested by provider, in electronic and/or paper medical record. Perform all necessary tests for providers to adequately diagnose patients. May perform screening tests, including vision, EKG test, pulmonary function test and other tests within scope of practice as ordered. May perform laboratory duties to include, e.g.; drawing blood, obtaining blood specimens for testing, urine analysis, and urine and throat cultures as needed and ordered. May administer immunizations, injections and medication, within scope of practice and as per provider's orders, and complies with immunization and medication administration handling and storage policy and procedure. Provide assistance to physicians during minor surgical procedures by setting up instruments and medications, responding to physician needs during procedure and prepare instruments after procedure for reprocessing. Process patient requests for medication refills including contacting pharmacies to order prescription refills. Determine the need for physician review of prescription refills. Be willing to be trained and use newer technologies (training will be provided). Assist and educate patients on how to take their medications. Handle daily schedule to assure that patients are seen at proper intervals. Maintain equipment and supplies for patient examination rooms. This includes dating topical medications and removing expired materials. Properly clean/disinfect instruments and equipment routinely. Prepare the necessary supplies for diagnostic testing, exams, and procedures. Provide basic maintenance of all clinic equipment. Ensure instruments and devices are clean, fully functional, and sterilized if necessary. Ensure rooms are stocked daily with medications and supplies, place orders as necessary and appropriate. Consult with physician concerning test results and alert physician to positive test results or test abnormalities. Report patient concerns, symptoms, reactions, and changes to licensed clinic personnel. Serve as liaison between the medical staff and patients to answer questions, coordinate patient care, and/or provide patient education. Monitor and track work requests. Perform all tasks in a safe manner in compliance with organizational safety policies and according to applicable regulations; maintain a neat workstation and environment. Maintain confidentiality of all records and information related to patients, physicians, employees, the University and in related interests. Obtain, document and update in appropriate system(s) all necessary patient information. Provide technical support services where needed. General Administrative Duties Triage patient issues to achieve timely resolution. Resolve patient problems related to such matters as billing, coordination of patient tests, appointments, and/or medical records. Respond to patient messages and/or voicemails, same day. Respond to requests by doctors and technical staff during clinic. Make phone-calls as requested and obtain records as needed. For cancellations and no-shows, follow appropriate steps as per policy. Maintain clinic/patient flow, balancing patient registration requirements, patient appointment times, and non-appointment activities. Serve as a liaison between outpatient clinics and programs in administrative matters. Help to maintain a therapeutic atmosphere by providing a supportive interface between patients, providers, and staff. Assist providers in performing schedule changes. Review active worklist(s) and address patient account needs. Always maintain and protect patient confidentiality. Keep clinic and patient reception area(s) organized and neat. Maintain adequate levels of front and back-office supplies. Assist with abstracting, scanning, and cataloging paper records into the electronic record. Support and participate in department huddles and team meetings. Demonstrate KNOWN service standards. Greet Patients and Perform Check-In/Out Process Interface with electronic medical records and scheduling system(s). Provide excellent customer service. Verify/update demographic and insurance information. Confirm/obtain Primary Care Provider and Referring Provider information. Scan insurance/ID card(s) and any other pertinent insurance material(s). Explain consent/HIPAA forms and noncovered services forms to patient and obtain patient's signature(s) on all relevant forms. Assure patient has completed patient questionnaire(s), as needed. For managed care patients, assure that preauthorization is present, when needed, and that preauthorization is accurate. Accurately collect co-payments/deductibles and patient's fees for services via check, cash, or credit card and document, per protocol. Arrive patients using the proper registration system(s). Politely inform patients of possible delays relating to their appointments. Collate chart appropriately. Perform patient encounter in computer system(s). Schedule future appointments, procedures, ancillary testing and/or enter recalls as indicated by patient's provider(s). Provide disposable dark glasses (i.e., mydriatic specs) for patient's that have been dilated. Make calls for patient transportation, upon appropriate patient request. Perform all tasks in a safe manner in compliance with organizational safety policies and according to applicable regulations; maintain a neat workstation and environment. Maintain confidentiality of all records and information that pertains to patients, physicians, employees, the organization and in related interests. Patient Registration and Appointment Scheduling Obtain, document and update in appropriate system(s) all necessary patient information. This involves interaction with various insurance companies, and other payors/institutions. Verify coverage with appropriate insurance or health care plan carrier. Accurately coordinate the registration, referral, and scheduling activities of the assigned area(s). Ensure patients are accurately scheduled. Input validated patient registration information into the organization's information systems. Routinely review existing scheduling templates for future appointment availability in order to effectively schedule patient's appointments. Answer telephone lines and make necessary patient accommodations in the assigned Hospital Operations/Ambulatory Services location. Provide information to callers regarding the department and its patient care services. Correctly enter patients' recalls for patients' future visits in the appropriate practice management systems. For patients wishing to be seen in other geographic areas, make appointments with conveniently located clinical faculty. Appointment-making includes obtaining pre-authorizations and other documentation, as appropriate. “Other documentation” may include, for example, pertinent notes from previously seen providers. Provide location and office hours of emergency services to patients who state they are experiencing an emergency. Perform other duties or projects, as assigned, or requested. Required Qualifications: Req High school or equivalent Req Specialized/technical training Graduate of an approved Medical Assistant Certificate/Diploma program. Req 2 years Experience in outpatient or ambulatory clinic setting Req Specialized patient-oriented procedures experience (ex. phlebotomy, sterile processing, or related) Req Experience with an electronic medical record (EMR) Req Ability to analyze clinical and administrative information and determine appropriate course(s) of action to resolve conflicts and discrepancies. Req Ability to interact effectively with patients, staff, and physicians. Req Ability to multitask effectively. Req Ability to work as a team member in hospital operations/ambulatory services setting. Req Ability to work with Microsoft Word & Excel software. Req Ability to write concisely and clearly, edit, and proofread to ensure grammatically correct and factual correspondence. Req Demonstrate professional and effective work skills to handle all responsibilities within a fast-paced, high pressure setting. Req Knowledge and proficiency with insurance. Req Knowledge of Medical/CCS billing/authorization guidelines. Req Knowledge of the operations and maintenance of patient-related testing equipment. Req Skill in acquiring accurate medical histories. Req Strong insurance verification and pre-registration background. Req Strong organizational and follow-up skills. Req Working knowledge of basic medical terminology and diseases. Preferred Qualifications: Pref Prior experience as a Medical Assistant, Phlebotomist, Support Coordinator, and/or related role highly desired Required Licenses/Certifications: Req Basic Life Support (BLS) Healthcare Provider from American Heart Association. Req Fire Life Safety Training (LA City) If no card upon hire, one must be obtained within 30 days of hire and maintained by renewal before expiration date. (Required within LA City only). The hourly rate range for this position is $22.00 - $34.18. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate's work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations. USC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other characteristic protected by law or USC policy. USC observes affirmative action obligations consistent with state and federal law. USC will consider for employment all qualified applicants with criminal records in a manner consistent with applicable laws and regulations, including the Los Angeles County Fair Chance Ordinance for employers and the Fair Chance Initiative for Hiring Ordinance, and with due consideration for patient and student safety. Please refer to the Background Screening Policy Appendix D for specific employment screen implications for the position for which you are applying. We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact USC Human Resources by phone at **************, or by email at *************. Inquiries will be treated as confidential to the extent permitted by law. Notice of Non-discrimination Employment Equity Read USC's Clery Act Annual Security Report USC is a smoke-free environment Digital Accessibility If you are a current USC employee, please apply to this USC job posting in Workday by copying and pasting this link into your browser: *************************************************************

As a Medical Assistant II, the incumbent will provide support to medical care providers in an outpatient/clinic setting such as, but not limited to, room patients, set up equipment and instruments, assist providers with performing, exams and procedures, cleans and stocks exam rooms, and provides proper documentation in electronic patient chart. Additionally, patient-care duties include recording systemic history, obtaining pertinent vitals, performing appropriate diagnostics, and preparing/assisting with minor procedures. Assist with administrative duties including patient follow up calls, prescription refills, clinic preparation, file preparation, appointment scheduling, submission of billing, insurance verification, sending dictations, and insurance verification. The medical assistant is also responsible for keeping the provider moving in the office and will be expected to provide some patient education. Daily interactions with staff, supervisor, and doctors, as well as periodic meetings with departmental leader(s). Incumbent is expected to work with minimal supervision; periodic and regular progress checks are performed to evaluate and adjust workload accordingly. In addition, the Medical Assistant II will provide administrative and front office support including greeting patients, performing patient check-in/out processes, collecting patient payments, performing insurance verification, scheduling procedures, patient follow-up appointments and/or ancillary testing, obtaining records/authorizations, and creating encounter(s) in patient registration system(s). Uphold smooth patient flow throughout the front office experience to ensure efficiency and effectiveness. Clinical Duties Accurately document, record, and update patient's medical history, and all other medical information as requested by provider, in electronic and/or paper medical record. Perform all necessary tests for providers to adequately diagnose patients. May perform screening tests, including vision, EKG test, pulmonary function test and other tests within scope of practice as ordered. May perform laboratory duties to include, e.g.; drawing blood, obtaining blood specimens for testing, urine analysis, and urine and throat cultures as needed and ordered. May administer immunizations, injections and medication, within scope of practice and as per provider's orders, and complies with immunization and medication administration handling and storage policy and procedure. Provide assistance to physicians during minor procedures by setting up instruments and medications, responding to physician needs during procedure and prepare instruments after procedure for reprocessing. Process patient requests for medication refills including contacting pharmacies to order prescription refills. Determine the need for physician review of prescription refills. Be willing to be trained and use newer technologies (training will be provided). Assist and educate patients on how to take their medications. Handle daily schedule to assure that patients are seen at proper intervals. Maintain equipment and supplies for patient examination rooms. This includes dating topical medications and removing expired materials. Properly clean/disinfect instruments and equipment routinely. Prepare the necessary supplies for diagnostic testing, exams, and procedures. Provide basic maintenance of all clinic equipment. Ensure instruments and devices are clean, fully functional, and sterilized if necessary. Ensure rooms are stocked daily with medications and supplies, place orders as necessary and appropriate. Consult with physician concerning test results and alert physician to positive test results or test abnormalities. Report patient concerns, symptoms, reactions, and changes to licensed clinic personnel. Serve as liaison between the medical staff and patients to answer questions, coordinate patient care, and/or provide patient education. Monitor and track work requests. Perform all tasks in a safe manner in compliance with organizational safety policies and according to applicable regulations; maintain a neat workstation and environment. Maintain confidentiality of all records and information related to patients, physicians, employees, the University and in related interests. Obtain, document and update in appropriate system(s) all necessary patient information. Provide technical support services where needed. General Administrative Duties Triage patient issues to achieve timely resolution. Resolve patient problems related to such matters as billing, coordination of patient tests, appointments, and/or medical records. Respond to patient messages and/or voicemails, same day. Respond to requests by doctors and technical staff during clinic. Make phone-calls as requested and obtain records as needed. For cancellations and no-shows, follow appropriate steps as per policy. Maintain clinic/patient flow, balancing patient registration requirements, patient appointment times, and non-appointment activities. Serve as a liaison between outpatient clinics and programs in administrative matters. Help to maintain a therapeutic atmosphere by providing a supportive interface between patients, providers, and staff. Assist providers in performing schedule changes. Review active worklist(s) and address patient account needs. Always maintain and protect patient confidentiality. Keep clinic and patient reception area(s) organized and neat. Maintain adequate levels of front and back-office supplies. Assist with abstracting, scanning, and cataloging paper records into the electronic record. Support and participate in department huddles and team meetings. Demonstrate KNOWN service standards. Greet Patients and Perform Check-In/Out Process Interface with electronic medical records and scheduling system(s). Provide excellent customer service. Verify/update demographic and insurance information. Confirm/obtain Primary Care Provider and Referring Provider information. Scan insurance/ID card(s) and any other pertinent insurance material(s). Explain consent/HIPAA forms and noncovered services forms to patient and obtain patient's signature(s) on all relevant forms. Assure patient has completed patient questionnaire(s), as needed. For managed care patients, assure that preauthorization is present, when needed, and that preauthorization is accurate. Accurately collect co-payments/deductibles and patient's fees for services via check, cash, or credit card and document, per protocol. Arrive patients using the proper registration system(s). Politely inform patients of possible delays relating to their appointments. Collate chart appropriately. Perform patient encounter in computer system(s). Schedule future appointments, procedures, ancillary testing and/or enter recalls as indicated by patient's provider(s). Provide disposable dark glasses (i.e., mydriatic specs) for patient's that have been dilated. Make calls for patient transportation, upon appropriate patient request. Perform all tasks in a safe manner in compliance with organizational safety policies and according to applicable regulations; maintain a neat workstation and environment. Maintain confidentiality of all records and information that pertains to patients, physicians, employees, the organization and in related interests. Patient Registration and Appointment Scheduling Obtain, document and update in appropriate system(s) all necessary patient information. This involves interaction with various insurance companies, and other payors/institutions. Verify coverage with appropriate insurance or health care plan carrier. Accurately coordinate the registration, referral, and scheduling activities of the assigned area(s). Ensure patients are accurately scheduled. Input validated patient registration information into the organization's information systems. Routinely review existing scheduling templates for future appointment availability in order to effectively schedule patient's appointments. Answer telephone lines and make necessary patient accommodations in the assigned Hospital Operations/Ambulatory Services location. Provide information to callers regarding the department and its patient care services. Correctly enter patients' recalls for patients' future visits in the appropriate practice management systems. For patients wishing to be seen in other geographic areas, make appointments with conveniently located clinical faculty. Appointment-making includes obtaining pre-authorizations and other documentation, as appropriate. “Other documentation” may include, for example, pertinent notes from previously seen providers. Provide location and office hours of emergency services to patients who state they are experiencing an emergency. Perform other duties or projects, as assigned, or requested. Required Qualifications: Req High school or equivalent Req Specialized/technical training Graduate of an approved Medical Assistant Certificate/Diploma program. Req 1 year Experience in outpatient or ambulatory clinic setting Req Experience with an electronic medical record (EMR) Req Ability to analyze clinical and administrative information and determine appropriate course(s) of action to resolve conflicts and discrepancies. Req Ability to interact effectively with patients, staff, and physicians. Req Ability to multitask effectively. Req Ability to work as a team member in hospital operations/ambulatory services setting. Req Ability to work with Microsoft Word & Excel software. Req Ability to write concisely and clearly, edit, and proofread to ensure grammatically correct and factual correspondence. Req Demonstrate professional and effective work skills to handle all responsibilities within a fast-paced, high pressure setting. Req Knowledge and proficiency with insurance. Req Knowledge of Medical/CCS billing/authorization guidelines. Req Knowledge of the operations and maintenance of patient-related testing equipment. Req Skill in acquiring accurate medical histories. Req Strong insurance verification and pre-registration background. Req Strong organizational and follow-up skills. Req Working knowledge of basic medical terminology and diseases. Required Licenses/Certifications: Req Basic Life Support (BLS) Healthcare Provider from American Heart Association Req Fire Life Safety Training (LA City) If no card upon hire, one must be obtained within 30 days of hire and maintained by renewal before expiration date. (Required within LA City only). The hourly rate range for this position is $22.00 - $34.18. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate's work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations. USC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other characteristic protected by law or USC policy. USC observes affirmative action obligations consistent with state and federal law. USC will consider for employment all qualified applicants with criminal records in a manner consistent with applicable laws and regulations, including the Los Angeles County Fair Chance Ordinance for employers and the Fair Chance Initiative for Hiring Ordinance, and with due consideration for patient and student safety. Please refer to the Background Screening Policy Appendix D for specific employment screen implications for the position for which you are applying. We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact USC Human Resources by phone at **************, or by email at *************. Inquiries will be treated as confidential to the extent permitted by law. Notice of Non-discrimination Employment Equity Read USC's Clery Act Annual Security Report USC is a smoke-free environment Digital Accessibility If you are a current USC employee, please apply to this USC job posting in Workday by copying and pasting this link into your browser: *************************************************************

As a Medical Assistant II, the incumbent will provide support to medical care providers in an outpatient/clinic setting such as, but not limited to, room patients, set up equipment and instruments, assist providers with performing, exams and procedures, cleans and stocks exam rooms, and provides proper documentation in electronic patient chart. Additionally, patient-care duties include recording systemic history, obtaining pertinent vitals, performing appropriate diagnostics, and preparing/assisting with minor procedures. Assist with administrative duties including patient follow up calls, prescription refills, clinic preparation, file preparation, appointment scheduling, submission of billing, insurance verification, sending dictations, and insurance verification. The medical assistant is also responsible for keeping the provider moving in the office and will be expected to provide some patient education. Daily interactions with staff, supervisor, and doctors, as well as periodic meetings with departmental leader(s). Incumbent is expected to work with minimal supervision; periodic and regular progress checks are performed to evaluate and adjust workload accordingly. In addition, the Medical Assistant II will provide administrative and front office support including greeting patients, performing patient check-in/out processes, collecting patient payments, performing insurance verification, scheduling procedures, patient follow-up appointments and/or ancillary testing, obtaining records/authorizations, and creating encounter(s) in patient registration system(s). Uphold smooth patient flow throughout the front office experience to ensure efficiency and effectiveness. Essential Duties: Clinical Duties Accurately document, record, and update patient's medical history, and all other medical information as requested by provider, in electronic and/or paper medical record. Perform all necessary tests for providers to adequately diagnose patients. May perform screening tests, including vision, EKG test, pulmonary function test and other tests within scope of practice as ordered. May perform laboratory duties to include, e.g.; drawing blood, obtaining blood specimens for testing, urine analysis, and urine and throat cultures as needed and ordered. May administer immunizations, injections and medication, within scope of practice and as per provider's orders, and complies with immunization and medication administration handling and storage policy and procedure. Provide assistance to physicians during minor procedures by setting up instruments and medications, responding to physician needs during procedure and prepare instruments after procedure for reprocessing. Process patient requests for medication refills including contacting pharmacies to order prescription refills. Determine the need for physician review of prescription refills. Be willing to be trained and use newer technologies (training will be provided). Assist and educate patients on how to take their medications. Handle daily schedule to assure that patients are seen at proper intervals. Maintain equipment and supplies for patient examination rooms. This includes dating topical medications and removing expired materials. Properly clean/disinfect instruments and equipment routinely. Prepare the necessary supplies for diagnostic testing, exams, and procedures. Provide basic maintenance of all clinic equipment. Ensure instruments and devices are clean, fully functional, and sterilized if necessary. Ensure rooms are stocked daily with medications and supplies, place orders as necessary and appropriate. Consult with physician concerning test results and alert physician to positive test results or test abnormalities. Report patient concerns, symptoms, reactions, and changes to licensed clinic personnel. Serve as liaison between the medical staff and patients to answer questions, coordinate patient care, and/or provide patient education. Monitor and track work requests. Perform all tasks in a safe manner in compliance with organizational safety policies and according to applicable regulations; maintain a neat workstation and environment. Maintain confidentiality of all records and information related to patients, physicians, employees, the University and in related interests. Obtain, document and update in appropriate system(s) all necessary patient information. Provide technical support services where needed. General Administrative Duties Triage patient issues to achieve timely resolution. Resolve patient problems related to such matters as billing, coordination of patient tests, appointments, and/or medical records. Respond to patient messages and/or voicemails, same day. Respond to requests by doctors and technical staff during clinic. Make phone-calls as requested and obtain records as needed. For cancellations and no-shows, follow appropriate steps as per policy. Maintain clinic/patient flow, balancing patient registration requirements, patient appointment times, and non-appointment activities. Serve as a liaison between outpatient clinics and programs in administrative matters. Help to maintain a therapeutic atmosphere by providing a supportive interface between patients, providers, and staff. Assist providers in performing schedule changes. Review active worklist(s) and address patient account needs. Always maintain and protect patient confidentiality. Keep clinic and patient reception area(s) organized and neat. Maintain adequate levels of front and back-office supplies. Assist with abstracting, scanning, and cataloging paper records into the electronic record. Support and participate in department huddles and team meetings. Demonstrate KNOWN service standards. Greet Patients and Perform Check-In/Out Process Interface with electronic medical records and scheduling system(s). Provide excellent customer service. Verify/update demographic and insurance information. Confirm/obtain Primary Care Provider and Referring Provider information. Scan insurance/ID card(s) and any other pertinent insurance material(s). Explain consent/HIPAA forms and noncovered services forms to patient and obtain patient's signature(s) on all relevant forms. Assure patient has completed patient questionnaire(s), as needed. For managed care patients, assure that preauthorization is present, when needed, and that preauthorization is accurate. Accurately collect co-payments/deductibles and patient's fees for services via check, cash, or credit card and document, per protocol. Arrive patients using the proper registration system(s). Politely inform patients of possible delays relating to their appointments. Collate chart appropriately. Perform patient encounter in computer system(s). Schedule future appointments, procedures, ancillary testing and/or enter recalls as indicated by patient's provider(s). Provide disposable dark glasses (i.e., mydriatic specs) for patient's that have been dilated. Make calls for patient transportation, upon appropriate patient request. Perform all tasks in a safe manner in compliance with organizational safety policies and according to applicable regulations; maintain a neat workstation and environment. Maintain confidentiality of all records and information that pertains to patients, physicians, employees, the organization and in related interests. Patient Registration and Appointment Scheduling Obtain, document and update in appropriate system(s) all necessary patient information. This involves interaction with various insurance companies, and other payors/institutions. Verify coverage with appropriate insurance or health care plan carrier. Accurately coordinate the registration, referral, and scheduling activities of the assigned area(s). Ensure patients are accurately scheduled. Input validated patient registration information into the organization's information systems. Routinely review existing scheduling templates for future appointment availability in order to effectively schedule patient's appointments. Answer telephone lines and make necessary patient accommodations in the assigned Hospital Operations/Ambulatory Services location. Provide information to callers regarding the department and its patient care services. Correctly enter patients' recalls for patients' future visits in the appropriate practice management systems. For patients wishing to be seen in other geographic areas, make appointments with conveniently located clinical faculty. Appointment-making includes obtaining pre-authorizations and other documentation, as appropriate. “Other documentation” may include, for example, pertinent notes from previously seen providers. Provide location and office hours of emergency services to patients who state they are experiencing an emergency. Perform other duties or projects, as assigned, or requested. Required Qualifications: Req High school or equivalent Req Specialized/technical training Graduate of an approved Medical Assistant Certificate/Diploma program. Req 1 year Experience in outpatient or ambulatory clinic setting Req Experience with an electronic medical record (EMR) Req Ability to analyze clinical and administrative information and determine appropriate course(s) of action to resolve conflicts and discrepancies. Req Ability to interact effectively with patients, staff, and physicians. Req Ability to multitask effectively. Req Ability to work as a team member in hospital operations/ambulatory services setting. Req Ability to work with Microsoft Word & Excel software. Req Ability to write concisely and clearly, edit, and proofread to ensure grammatically correct and factual correspondence. Req Demonstrate professional and effective work skills to handle all responsibilities within a fast-paced, high pressure setting. Req Knowledge and proficiency with insurance. Req Knowledge of Medical/CCS billing/authorization guidelines. Req Knowledge of the operations and maintenance of patient-related testing equipment. Req Skill in acquiring accurate medical histories. Req Strong insurance verification and pre-registration background. Req Strong organizational and follow-up skills. Req Working knowledge of basic medical terminology and diseases. Preferred Qualifications: Required Licenses/Certifications: Req Basic Life Support (BLS) Healthcare Provider from American Heart Association Req Fire Life Safety Training (LA City) If no card upon hire, one must be obtained within 30 days of hire, and maintained by renewal before expiration date. (Required within LA City only) The hourly rate range for this position is $22.00 - $34.18. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate's work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations. USC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other characteristic protected by law or USC policy. USC observes affirmative action obligations consistent with state and federal law. USC will consider for employment all qualified applicants with criminal records in a manner consistent with applicable laws and regulations, including the Los Angeles County Fair Chance Ordinance for employers and the Fair Chance Initiative for Hiring Ordinance, and with due consideration for patient and student safety. Please refer to the Background Screening Policy Appendix D for specific employment screen implications for the position for which you are applying. We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact USC Human Resources by phone at **************, or by email at *************. Inquiries will be treated as confidential to the extent permitted by law. Notice of Non-discrimination Employment Equity Read USC's Clery Act Annual Security Report USC is a smoke-free environment Digital Accessibility If you are a current USC employee, please apply to this USC job posting in Workday by copying and pasting this link into your browser: *************************************************************

Join us to reshape the future of chronic disease management! iHealth Labs introduced the first smartphone-connected blood pressure monitor in the world. Since then, iHealth Labs has become a global leader in digital health technology, offering a line of award-winning mobile health devices and comprehensive chronic disease management solutions. Our mission is to connect patient care at the doctor's office with individual's daily life and provide real-time support to empower people with chronic conditions live healthier. Job Description We're seeking a passionate Senior Clinical Assistant to join our Unified Care team with both technical and clinical roles to develop an innovative, team-based chronic disease management program. You will utilize iHealth devices and Unified Care platform to help manage patients with chronic conditions on-site and online with other clinical team members. Under general supervision in a fast-paced Primary Care clinic setting, the Clinical Assistant will assist with direct patient care as dictated by established protocol and coordinate the team to achieve team goals. PRIMARY DUTIES AND RESPONSIBILITIES: This role requires you to be tech-savvy, and you must be comfortable with working with our internal messaging (Google Hangout, Zoom, Google spreadsheet, pdf, printers, etc. ). Also requires you to be patient and able to explain technology to a non-tech savvy population. You will be responsible for teaching our elderly patients on how the mobile app and medical device works, as well as helping them with troubleshooting with any tech issues. Communicate well with teammates, providers and staff in clinic Assists with direct patient care procedures and related tasks; checks in patients, assists in obtaining patient histories, takes vital signs, prepares charts, and assists with medical examinations. Maintains accurate documentation in electronic health records. Performs routine specialized procedures, such as setting up the iHealth products for the patients under established protocols. Obtains pertinent labs and other tests as needed by the provider. Manages clinic inventories and medical supplies. Educates and advises patients on specific medical issues within established parameters to include obtaining prescription information. Directs patient flow following provider schedules/patient appointments. Maintains assigned examination rooms. Coordinates routine office activities and administrative functions to support clinic activities. Practices safety, environmental, and/or infection control methods. Qualifications Excellent communication and patient care Excellent trainability and flexibility Must have basic good computer skills Good problem-solving ability Must be a good team player or even a team leader Bilingual in Cantonese is required Bachelor's degree or above is required Additional Information Perks Great benefits Professional development support Vivid startup environment with open and collaborative working space with recreational area, healthy snack everyday and catered lunch once a week Height adjustable desk and ergonomic chair - MacBook Pro with a 4K monitor Recreation Room with Ping Pong table, soccer table, stair masters and more Collaboration lounge space All your information will be kept confidential according to EEO guidelines.

Join us to reshape the future of chronic disease management! iHealth Labs introduced the first smartphone-connected blood pressure monitor in the world. Since then, iHealth Labs has become a global leader in digital health technology, offering a line of award-winning mobile health devices and comprehensive chronic disease management solutions. Our mission is to connect patient care at the doctor's office with individual's daily life at home and provide real-time support to empower people with chronic conditions live healthier. Job Description This role requires you to be tech-savvy, and you must be comfortable with working with our internal messaging (Google Hangout, Zoom, Google spreadsheet, pdf, printers, etc. ). Also requires you to be patient and able to explain technology to a non-tech savvy population. You will be responsible for teaching our elderly patients on how the mobile app and medical device works, as well as helping them with troubleshooting with any tech issues. Communicate well with teammates, providers and staff in clinic Assists with direct patient care procedures and related tasks; checks in patients, assists in obtaining patient histories, takes vital signs, prepares charts, and assists with medical examinations. Maintains accurate documentation in electronic health records. Performs routine specialized procedures, such as setting up the iHealth products for the patients under established protocols. Obtains pertinent labs and other tests as needed by the provider. Manages clinic inventories and medical supplies. Educates and advises patients on specific medical issues within established parameters to include obtaining prescription information. Directs patient flow following provider schedules/patient appointments. Maintains assigned examination rooms. Coordinates routine office activities and administrative functions to support clinic activities. Practices safety, environmental, and/or infection control methods. Qualifications Excellent communication and patient care Excellent trainability and flexibility Must have basic good computer skills Good problem-solving ability Must be a good team player or even a team leader Bilingual a plus especially Mandarin, Spanish, Cantonese, Tagalog, Vietnamese, etc. Bachelor's degree or above is required Additional Information Perks Great benefits Professional development support Vivid startup environment with open and collaborative working space with recreational area, healthy snack everyday and catered lunch once a week Height adjustable desk and ergonomic chair - MacBook Pro with a 4K monitor Recreation Room with Ping Pong table, soccer table, stair masters and more Collaboration lounge space

Join us to reshape the future of chronic disease management! iHealth Labs introduced the first smartphone-connected blood pressure monitor in the world. Since then, iHealth Labs has become a global leader in digital health technology, offering a line of award-winning mobile health devices and comprehensive chronic disease management solutions. Our mission is to connect patient care at the doctor's office with individual's daily life at home and provide real-time support to empower people with chronic conditions live healthier. Job Description We're seeking a passionate Clinical Assistant to join our Unified Care team with both technical and clinical roles to develop an innovative, team-based chronic disease management program. You will utilize iHealth devices and Unified Care platform to help manage patients with chronic conditions on-site and online with other clinical team members. Under general supervision in a fast-paced Primary Care clinic setting, the Clinical Assistant will assist with direct patient care as dictated by established protocol and coordinate the team to achieve team goals. PRIMARY DUTIES AND RESPONSIBILITIES: This role requires you to be tech-savvy, and you must be comfortable with working with our internal messaging (Google Hangout, Zoom, Google spreadsheet, pdf, printers, etc. ). Also requires you to be patient and able to explain technology to a non-tech savvy population. You will be responsible for teaching our elderly patients on how the mobile app and medical device works, as well as helping them with troubleshooting with any tech issues. Communicate well with teammates, providers and staff in clinic Assists with direct patient care procedures and related tasks; checks in patients, assists in obtaining patient histories, takes vital signs, prepares charts, and assists with medical examinations. Maintains accurate documentation in electronic health records. Performs routine specialized procedures, such as setting up the iHealth products for the patients under established protocols. Obtains pertinent labs and other tests as needed by the provider. Manages clinic inventories and medical supplies. Educates and advises patients on specific medical issues within established parameters to include obtaining prescription information. Directs patient flow following provider schedules/patient appointments. Maintains assigned examination rooms. Coordinates routine office activities and administrative functions to support clinic activities. Practices safety, environmental, and/or infection control methods. Qualifications Excellent communication and patient care Excellent trainability and flexibility Must have basic good computer skills Good problem-solving ability Must be a good team player or even a team leader Bachelor's degree or above is required Additional Information Perks Great benefits Professional development support Vivid startup environment with open and collaborative working space with recreational area, healthy snack everyday and catered lunch once a week Height adjustable desk and ergonomic chair - MacBook Pro with a 4K monitor Recreation Room with Ping Pong table, soccer table, stair masters and more Collaboration lounge space