Goldfish Swim School jobs in Brookline, MA

Job DescriptionJob Title: Pool Team Member and Front Desk Representative Reports to: Sales & Service Manager FLSA Status: Non-exempt Summary: Applicants interested in the Pool Team Member and Front Desk Representative position must be excited to work in a fun, fast paced environment to make every interaction a positive unforgettable experience for our guests. With our unique, high standard developmental programs you will master the art of guest experience and can grow professionally into an exciting career. Applicants will be fully trained as a Swim Instructor and Lifeguard and be expected to hold a minimum of one teaching shift and one lifeguarding shift in addition to any front desk hours. The ideal candidate for this position is: 18 years or older Comfortable working with children and families An organized and excellent interpersonal communicator Able to work with limited supervision. Must pass background examinations (included with training) Benefits: Advanced leadership roles Flexible hours Great pay Same day pay! Work a shift and get part of your pay at the end of the day! Valuable work experience Increased social opportunities Future references/referrals Duties and Responsibilities: Become knowledgeable of the Goldfish Swim School Brand and clearly communicate membership and scheduling options, year-round programs, and special events to current and prospective members. Teach life saving swim skills to children aged 4 months - 12 years. Maintain active relevant certifications (First Aid, CPR, and Lifeguarding). Conduct sales calls in accordance with Goldfish Swim Schools core values of Integrity/Compassion/Trust and WOW! Customer Service. Communicate with customers in a timely manner via email and phone calls. Enroll students in the proper lesson level according to the Goldfish Swim School curriculum. Discusses multiple membership opportunities with members. Responsible for the overall cleanliness at the front desk and the dry side of the facility. Ensure the retail and vending areas is clean, professional, stocked, labeled and profitable. Consistently provide exceptional guest service and enthusiastically create an unforgettable experience through personal interactions with our guests. Contribute to the success of the school by driving specific business metrics Build friendships based on collaboration, integrity, compassion, and trust to create a great place to work that is reflected by the exceptional guest service. Participate and/or initiate special duties and projects to enhance operational efficiency and improve the guest experience. Other duties as assigned. Safety Standards: The safety of our swimmers, parents and team members is of the utmost importance. Goldfish Swim School follows all CDC and WHO safety standards along with following any local guidelines. Education/Experience: High school diploma or GED. Some college education is preferred. 3 years sales experience or equivalent highly preferred. Certificates and Licenses: Lifeguard, CPR/AED and First Aid certification must be completed within 60 days of hire. Work Environment: While performing this job, the employee is exposed to heat and humidity occasionally. Noise level is usually moderate. NOTE: The information within this posting is not all-inclusive and may be subject to change. Employee to fulfill other duties and responsibilities as assigned by the Employer. Goldfish Swim School is an Equal Opportunity Employer.

Local Marketing Coordinator (LMC) Company: Aqua-Tots Swim Schools Company Website: ***************** Reports To - Owners/Operator and works in collaboration with HQ Marketing team. - Full-time position: Non-Exempt - Hour's expectations - approximately 40 hours per week, depending on events on Social Calendar. Must have the ability to be at the school/in the community a minimum of 10 hours per week. Requirement is for two to three days per week physically in the school to gather content and drive engagement and culture. Job Summary The Local Marketing Coordinator at our swim school will play a key role in driving community engagement and business growth. This position involves coordinating both internal and external communications for marketing campaigns, school events, and local promotions. The coordinator will also help generate new, qualified leads through targeted marketing initiatives and nurture those leads throughout the customer journey to increase conversions and enhance customer retention. A focus on creating lasting relationships with families and ensuring a seamless experience for new and returning students is essential. Areas of Responsibility: The Local Marketing Coordinator is responsible for managing and promoting growth in the following areas: Social and Online Reputation · Create local content to engage our online community and encourage new enrollments. · Develop unique social media (Facebook, Instagram, TikTok) content of Aqua-Tots' students, families and staff members to engage current members, increase brand awareness and retain year-round enrollments. · Create local content calendar for the entire year. · Schedule & post social media content through 3rd party platform. · Follow, comment and share on local businesses' social media pages to support and bring awareness to the Aqua-Tots brand. · Ensure reviews, comments and engagements across all social media platforms are responded to professionally and in a timely manner. · Partner with other ownership groups or locations to interact and engage on each other's social media platforms. · Engage with Aqua-Tots HQ Facebook page by commenting and liking. · Be aware of your Aqua-Tots' Google and Yelp rating · Respond to all Reviews within 24 hours. · Reach out to customers who leave reviews by thanking them or conducting customer recovery. · Report on key metrics and set goals for growth on online platforms. · Stay up to date on trends and platform features to expand online reach and engagement. · Complete front desk training in preparation for assisting the front desk staff as required. Community Involvement · Build partnerships with local businesses to display collateral for a trade of services or advertising. · Build and maintain a record of businesses, preschools, and other entities for future collaboration opportunities. · Research local events and determine the best opportunities to promote the Aqua-Tots brand. · Organize, plan, and attend local events. · Tracking and maintaining a record of businesses that are open in a 5-10-mile radius of your school. · Tracking and maintaining a record of preschools and daycares within a 15-20-mile radius of your school · Tracking and maintaining a list of schools and PTA's that are in your top 5 zip codes · Conducting water safety presentations as required and seeking out new opportunities. · Physically going to local businesses, libraries, preschools, and elementary schools to promote our services. Campaign Execution · Prepare campaign assets and assist with placement in schools during designated timeframes. · Coordinate with school management to prepare for and communicate promotions, in-school events and activities. Digital Communications · Build out email communications to nurture leads and improve customer retention. · Maintain email drip campaigns to ensure seamless communication throughout the customer journey. · Report on relevant email metrics. Aqua-Tots Headquarters Program Execution: · Participate in all HQ Marketing/Creative SOP's · Interact with HQ blog and Facebook Posts. · Participate in all training and community sessions held from HQ to improve your role for Aqua-Tots. · Attend monthly Management meetings and sessions. Minimum Qualifications · Minimum 2 years of experience in marketing/communications, retail, sales, membership sales or related field, franchise/multi-unit marketing experience a plus · Valid Driver's License · Genuine passion and commitment to working with children and keeping them safe · Proven track record with creating and implementing marketing campaigns, development and execution of social media content and event planning and management · Flexible schedule availability · Availability on weeknights and weekends depending on scheduled presentations and events, including holidays when needed · Experience with Mac-based Environment · Experience with Canva and other social media content building software for posting and creation Preferred Qualifications · Strong hospitality skills (i.e., role models effective customer service behaviors; engages with families to form relationships and serves as a positive representation of the brand) · Pays attention to detail (i.e., uses and maintains a process to monitor performance; identifies mistakes by carefully attending to subordinates; takes timely steps to correct mistakes; notifies others as appropriate; and takes steps to avoid similar problems in the future) · Communicates Effectively (i.e., consistently speaks and writes clearly and uses appropriate language; expresses thoughts clearly, and responses are thorough and thoughtful; maintains the brand voice online) · Strong Social Skills (i.e., engaging eye contact, smiles, excellent posture, and body language [e.g., leans forward nodding, appropriate hand gestures]; interacts in a professional manner and shows genuine interest; speaks with enthusiasm and excitement; speaks positively about others, and is responsive in a focused way) · Self-motivated (i.e., manages time and tasks well and can work independently as well as part of a team) Other Duties This job description is not designed to cover or contain a comprehensive list of activities, duties, or responsibilities that are required for this position. Responsibilities, duties, and activities may change at any time with or without notice. Powered by JazzHR QkdAsfNB0V

Benefits: Competitive salary Free uniforms Paid time off Training & development A position at British Swim School is more than just a job, it is an opportunity to learn, grow, and make an impact in the lives of your community to ensure “survival of the littlest”. Compensation and Benefits : Competitive pay based on experience and with possible opportunities for bonuses. Paid training. Birthday off and paid. Opportunity to make a difference within your community! The Position: The Aquatics Director is responsible for mentoring, coaching, and leading a dynamic team focused on the aquatics program and its implementation across all schools and team members. Results are achieved through program analysis, strategic planning, execution, and ensuring British Swim School standards are met. Using our fun, gentle, and progressive approach, this position will increase confidence and knowledge to create future leaders, swimmers, and work towards our mission to decrease drowning. A typical week would be between 32 - 40 hours. Your Typical Responsibilities: Hire, train, supervise, support, and develop a dynamic team of Swim Instructors and Managers. Ensure that all water, safety standards and certifications are up to date and maintained. Conduct ongoing training and performance reviews. Develop and adhere to the annual budget and strategies for business success. Ensure classes and training adhere to current company and program standards. Minimum Qualifications: Excellent communication, customer service, and organizational skills. 3-5 years of supervisory experience Proficient in Microsoft Office products. Have a responsible and professional demeanor. Preferred Qualifications: Experience in swimming and fitness teaching/management is preferred. A specialist aquatics qualification is desirable, but not required. Lifeguarding/First Aid/CPR/AED Certification(s) preferred but not required; will consider training. A bachelor's degree and at least 2 years of supervisory experience Certified Pool Operator (CPO) certification 1+ years of working with children. Compensation and Benefits (dependent on franchise owner) Pay starts at $23, based on experience and with possible opportunities for bonuses Paid training Opportunities for internal advancement Birthdays off and paid. A dynamic and rewarding mission-based corporate culture About Us: "Here at British Swim School, we are more than just a fun, surface-level swim lesson provider. We strive to make a substantial impact within our communities to combat the tragically high child drowning statistics. We invest in quality team members to teach our lessons with the mindset that we are two schools in one, a survival school first and a learn-to-swim school second. As a result, we can support our mission “to ensure that every person, regardless of age or ability, has the opportunity to become a safe and happy swimmer”. Compensation: $22.00 - $27.00 per hour Working at British Swim School is more than just a job; it's a chance to create a lasting impact that could change a child's life. As part of the British Swim School Team, you play a role in your local community, empowering others and sharing your passion. It's a chance to be part of a fun-loving team of dedicated people who are committed to promoting water safety and a lifelong love of the water. While we teach swimming to people of all ages and abilities, most of our students are preschool and elementary-aged kids. Our instructors should like working with this age group and be good at making parents feel comfortable. It's helpful if you have experience with children or in a child-focused job, but it's not required if you can show the right attitude. The job comes with specialized training in our advanced and unique British Swim School approach. We also have exciting opportunities with our Customer Service Team, even if you're not in the pool. These are the people committed to providing the best service in the industry. In these roles, you might talk to parents on the phone or by the pool. Wherever you are, the aim is to make everyone feel like part of the British Swim School Family as we focus on ensuring the “Survival of the Littlest.” Each franchise location is independently owned and operated by a franchisee (franchise owner). Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to British Swim School Corporate.

Job DescriptionBenefits: 401(k) matching Dental insurance Health insurance Paid time off Competitive salary Are you looking for a great gig where the work is actually fun? Do you want to work somewhere you can get real job experience and make a difference? Check out Goldfish Swim School! Were a rapidly growing, award winning franchise that is not your typical company! We change lives. We help children reach their goals. We wear flip flops. We work in a 90-degree pool. We love our employees and reward hard work with shout awards, gift cards and fun social events! We offer paid training and flexible shifts that are perfect for students or folks who want to grab extra hours without working late nights. Even better? Due to the rapid growth of our school, advancement opportunities exist for the right candidate. Benefits: Leadership roles Flexible hours Great pay Valuable work experience Increased social opportunities Future growth opportunities Requirements: Ability to work with children Excellent interpersonal communication and organizational skills Must pass background examinations (included with training) Duties and Responsibilities: Provides leadership, discipline and constructive feedback to staff Conducts periodic evaluations of staff Interacts with parents/guardians to discuss student progress. Acts as a Goldfish ambassador to ensure customer satisfaction. Holds monthly meetings and workshops with the pool staff Conducts all the aquatic-based new hire training. Assists with W.A.T.E.R. Safety presentations. Helps to ensure special needs lesson standards are being met. Supervises all Swim Instructor Trainers and collects all training logs. Manages all Goldfish Swim Team Coaches. Creates daily shift notes and sends them to the General Manager and Assistant General Manager. Provides weekly report summarizing the status of 6MC and 8MC students, Deck Supervisor notes, training logs, pump room checklist and the cleaning checklist. Fulfills other duties or responsibilities as assigned by the Employer. Education/Experience: High school diploma or GED is required. Two or more years as a swim instructor is preferred. Experience as a youth sports instructor/coach, camp counselor and/or teacher preferred. College degree preferred. Optional CPO Certification (paid training will be provided if needed). Certificates and Licenses: Lifeguard, CPR/AED, First Aid certifications and Ellis lifeguarding certifications preferred (can be trained on and paid for). Work Environment: While performing this job, the employee is regularly exposed to heat and humidity. Noise level is usually moderate.

Job DescriptionAre you looking for a great gig where the work is actually fun? Do you want to work somewhere you can get real job experience and make a difference? Check out Goldfish Swim School! Were a rapidly growing, award winning franchise that is not your typical company! We change lives. We help children reach their goals. We wear flip flops. We work in a 90-degree pool. We love our employees and reward hard work with shout awards, gift cards and fun social events! We offer paid training and flexible shifts that are perfect for students or folks who want to grab extra hours without working late nights. Even better? Due to the rapid growth of our school, advancement opportunities exist for the right candidate. Benefits: Leadership roles Flexible hours Great pay Valuable work experience Increased social opportunities Future references/referrals Requirements: Ability to work with children Excellent interpersonal communication and organizational skills Must pass background examinations (included with training) Job Title: Deck Supervisor Reports to: General Manager/Assistant General Manager/Pool Operations Manager FLSA Status: Non-Exempt Summary: Manages assigned shift including supervision of on-deck employees, maintenance of pool environment and interaction with students and parents/guardians. Exhibits expert-level knowledge of all levels of the GSS curriculum. Demonstrates thorough knowledge of GSS management policies and practices. Duties and Responsibilities: Provides leadership, discipline and constructive feedback to instructors and deck teachers to ensure quality delivery of the Goldfish Swim School curriculum. Conducts daily pre-shift meetings and prepares the deck for the shift. Conducts periodic evaluations of instructors and deck teachers. Interacts with parents/guardians to discuss student progress. Acts as a GSS ambassador to ensure customer satisfaction. Completes daily Deck Supervisor logs on assigned shift and monitors the students attendance. Coordinates tasks required to ensure the cleanliness of the pool facility. Arranges for replacements for absent employees. Maintains the appropriate levels of chemicals for the pool environment. Acts as substitute swim instructor when necessary. Suggests areas for improvement and implements corrective action through in-services or other training. Participates in training/in-services as required. Fulfills other duties and responsibilities as assigned by the Employer. Education/Experience: High school diploma or GED is preferred. Two or more years as a swim instructor preferred. Experience as a youth sports instructor/coach, camp counselor and/or teacher preferred. Have a love for aquatics. College degree preferred. Certificates and Licenses: Lifeguard, CPR/AED and First Aid certifications required, but can be obtained during training. Work Environment: While performing this job, the employee is regularly exposed to heat and humidity. Noise level is usually moderate.

Job DescriptionAre you looking for a great gig where the work is actually fun? Do you want to work somewhere you can get real job experience and make a difference? Check out Goldfish Swim School! Were a rapidly growing, award winning franchise that is not your typical company! We change lives. We help children reach their goals. We wear flip flops. We work in a 90-degree pool. We love our employees and reward hard work with shout awards, gift cards and fun social events! We offer paid training and flexible shifts that are perfect for students or folks who want to grab extra hours without working late nights. Even better? Due to the rapid growth of our school, advancement opportunities exist for the right candidate. Benefits: Leadership roles Flexible hours Great pay Valuable work experience Increased social opportunities Future references/referrals Paid training and CPR/First Aid/Lifeguard Certification Requirements: Ability to work with children Excellent interpersonal communication and organizational skills Must pass background examinations (included with training) Must be at least 14 years old Must be able to read, understand, and communicate in English to a conversational level. Job Title: Swim Instructor Reports to: Deck Supervisor Summary: Instructs students on water safety and proper swim techniques based on thorough knowledge of the Goldfish Swim School curriculum. Duties and Responsibilities: Provides swim instruction based on the Goldfish Swim School curriculum. Enforces safety rules and regulations to prevent accidents. Makes rescues and administers first aid when necessary. Evaluates students progress, and completes required paperwork in a timely manner. Interacts with parents/guardians on the activities and development of students swim skills. Uses problem solving and creative thinking skills to identify and resolve challenges that students encounter. Inspects pool areas before and after each class for possible maintenance, cleanliness or damage issues. Reports issues to management as appropriate. Maintains and ensures proper storage of all pool equipment. Places and removes lane lines. Reports accidents and incidents to management. Completes required documentation and paperwork. Attend required/mandatory workshops and in-service training outside of regular working hours. Fulfills other duties or responsibilities as assigned by the Employer. *No longer hiring Summer Seasonal Employees!

Job DescriptionSaving and changing lives, every single day. We have a mission to teach kids how to swim and be safer, in and around the water, while making their experience GOLDEN! Working for Goldfish Swim School will allow you to provide children and families with necessary life skills to combat the ever-growing drowning statistics. Whether you are in the pool leading instruction for our swimmers or warmly greeting our members in our tropical lobby as a front desk representative, you are making an impact. Perks and Benefits: Paid on-the-job training Flexible scheduling Culture driven company Employee recognition programs Primary Responsibilities: Keep swimmers safe with lifeguard supervision Provide any first aid necessary Job Qualifications and Skills Ability to work with children Excellent communication and organizational skills High energy Strong work ethic Must pass background examinations prior to training About Goldfish Swim School: Goldfish Swim School has been an industry leader in the swim lesson community since 2006. Our team is growing, and we are looking for team players who are enthusiastic, have a can-do perspective, and enjoy working with kids. We provide paid on-the-job training, flexible scheduling, a rewarding work environment, and a one-of-a-kind culture that will make you smile, too! If you, or someone you know, desires to work for a place where you can make a difference, explore, apply and then join us. GSS-Milford is a learn-to-swim facility for kids ages 4 months to 12 years. Our proven confidence-building curriculum promotes a love of swimming and teaches children to be safer in and around the water. For additional information see ********************************** NOTE: The information within this posting is not all-inclusive and may be subject to change. Employee to fulfill other duties and responsibilities as assigned by the Employer. GSS-Milford is an Equal Opportunity Employer.

Job DescriptionBenefits: 401(k) matching Bonus based on performance Employee discounts Flexible schedule Health insurance Join our Call Center team at Goldfish Swim School! Full time and part time positions available! Are you looking for a great gig where the work is actually fun? Do you want to work somewhere you can get real job experience and make a difference? Were a rapidly growing, award winning franchise that is not your typical company! We change lives. We help children reach their goals. We wear flip flops. We work in a 90-degree pool. We love our employees and reward hard work with shout out awards, gift cards and fun social events! We offer paid training and flexible shifts that are perfect for all. Even better? Due to the rapid growth of our school, advancement opportunities exist for the right candidate. Benefits: Bonus structure based on performance Paid Time Off Earned Sick Time Paid Holidays Health Insurance (eligible on the 1st of the month after 30 days of employment) 401k with match (must be at least 21 years old and worked for the company for 12 months) Child/Sibling Lesson Discounts Flexible hours Great pay Valuable work experience Increased social opportunities Requirements: Customer services skills are a must Prior sales experience required Must be comfortable with computers and many platforms Must be able to work and thrive in a fast paced environment Excellent interpersonal communication and organizational skills Must pass background examinations (included with training) Job Position: Sales Call Center Representative Reports To: Call Center Manager FLSA Status: Non-Exempt Summary: Provide quality customer service and sales to anyone who calls, texts or emails! Performs other tasks related to swimmer's and family's experiences as necessary. Education/Experience: High school diploma or GED is required. Bachelors degree preferred. Two or more years previous customer service, sales and/or administrative office experience preferred. High level computer skills required using Word, Excel and other software systems. Certificates and Licenses: Lifeguard, CPR/AED and First Aid certification required and will be provided during training. Work Environment: While performing this job, the employee is exposed to heat and humidity occasionally. Noise level is usually moderate.

Job DescriptionBenefits: 401(k) matching Dental insurance Health insurance Opportunity for advancement Paid time off Summary: Looking for a Manager to oversees the quality and success of Goldfish Swim School daily operations including staffing, swim lesson quality and safety, cash management, customer service, retail and vending department, birthday party operations and workplace employee activities. Benefits: Competitive Paid Training Paid Vacation Flexible Schedule FUN team environment Health Benefits Discount Program Anniversary Recognition Program Opportunities for Advancement Retirement Plan with Company Match Duties and Responsibilities include the following: Directs and controls the daily operations to ensure the school is running according to Goldfish standard operating procedures. Helps the General Manager and other managers fulfill all daily tasks. Manages the staff of Goldfish to ensure high productivity, excellent performance and positive employee satisfaction. Interacts with the Deck Staff and Swim Instructors on issues related to class scheduling, student progress, customer service, employee performance and training. Provides direction in the retail and vending departments to ensure a proper mix of products and pricing is achieved. Trains and oversees private party staff to ensure that the Goldfish standard operating procedures are being maintained. Gains knowledge and experience in all technology platforms to achieve a high level of competence in bookings, class scheduling, reporting and administrative functions. Gains a high level of knowledge and experience in the Goldfish pool operations to ensure understanding and satisfaction of Goldfish members. Initiates and oversees workplace culture and employee interaction. Maintains a high level of employee satisfaction. Directs and oversees the implementation of the Emergency Action Plan and all safety procedures that pertain to the Goldfish facility, and trains all current staff on the Goldfish EAP. Maintains current certifications and stays up-to-date professionally on the aquatics and management field. Education/Experience: High school diploma or GED is required. College degree preferred. Looking for an enthusiastic team player who enjoys working with kids and excels in a team environment. Must be an organized individual who is a strong communicator.

Job DescriptionBenefits: Competitive salary Employee discounts Flexible schedule Free uniforms Join our Incredible Front Desk Team! Full time and Part time positions available! Perks and Benefits: Paid on-the-job training Flexible scheduling Culture driven company Employee recognition programs Primary Responsibilities: Provide WOW! Customer Service to our members Assist with class scheduling and billing Work in a sales capacity to sell new memberships Organizing and light cleaning Job Qualifications and Skills Ability to speak to and work with children Excellent communication, technology, and organizational skills High energy Strong work ethic Must pass background examinations prior to training High School Diploma or equivalent preferred Goldfish Swim School (Bedford) offers a growth program with the opportunity for up to FOUR promotions in the first 90 days! As well as a robust Anniversary and Recognition Program! We LOVE to celebrate our staff with cash incentives, gift cards and more! Saving and changing lives, every single day. We have a mission to teach kids how to swim and be safer, in and around the water, while making their experience GOLDEN! Working for Goldfish Swim School will allow you to provide children and families with necessary life skills to combat the ever-growing drowning statistics. Whether you are in the pool leading instruction for our swimmers or warmly greeting our members in our tropical lobby as a front desk representative, you are making an impact. About Goldfish Swim School: Goldfish Swim School has been an industry leader in the swim lesson community since 2006. Our team is growing, and we are looking for team players who are enthusiastic, have a can-do perspective, and enjoy working with kids. We provide paid on-the-job training, flexible scheduling, a rewarding work environment, and a one-of-a-kind culture that will make you smile, too! NOTE: The information within this posting is not all-inclusive and may be subject to change. Employee to fulfill other duties and responsibilities as assigned by the Employer. GSS-Bedford is an Equal Opportunity Employer. Must be at least 18 years old to apply

Job DescriptionBenefits: Flexible schedule Opportunity for advancement Training & development Are you looking for a great gig where the work is actually fun? Do you want to work somewhere you can get real job experience and make a difference? Check out Goldfish Swim School! Were a rapidly growing, award winning franchise that is not your typical company! We change lives. We help children reach their goals. We wear flip flops. We work in a 90-degree pool. We love our employees and reward hard work with shout awards, gift cards and fun social events! We offer paid training and flexible shifts that are perfect for students or folks who want to grab extra hours without working late nights. Even better? Due to the rapid growth of our school, advancement opportunities exist for the right candidate. Benefits: Leadership roles Flexible hours Great pay Valuable work experience Increased social opportunities Future references/referrals Requirements: Ability to work with children Excellent interpersonal communication and organizational skills Must pass background examinations (included with training) Job Title: Deck Supervisor Reports to: General Manager/Assistant General Manager/Pool Operations Manager FLSA Status: Non-Exempt Summary: Manages assigned shift including supervision of on-deck employees, maintenance of pool environment and interaction with students and parents/guardians. Exhibits expert-level knowledge of all levels of the GSS curriculum. Demonstrates thorough knowledge of GSS management policies and practices. Duties and Responsibilities: Provides leadership, discipline and constructive feedback to instructors and deck teachers to ensure quality delivery of the Goldfish Swim School curriculum. Conducts daily pre-shift meetings and prepares the deck for the shift. Conducts periodic evaluations of instructors and deck teachers. Interacts with parents/guardians to discuss student progress. Acts as a GSS ambassador to ensure customer satisfaction. Completes daily Deck Supervisor logs on assigned shift and monitors the students attendance. Coordinates tasks required to ensure the cleanliness of the pool facility. Arranges for replacements for absent employees. Maintains the appropriate levels of chemicals for the pool environment. Acts as substitute swim instructor when necessary. Suggests areas for improvement and implements corrective action through in-services or other training. Participates in training/in-services as required. Fulfills other duties and responsibilities as assigned by the Employer. Education/Experience: High school diploma or GED is preferred. Two or more years as a swim instructor required. Experience as a youth sports instructor/coach, camp counselor and/or teacher preferred. College degree preferred. Certificates and Licenses: Lifeguard, CPR/AED and First Aid certifications required. Work Environment: While performing this job, the employee is regularly exposed to heat and humidity. Noise level is usually moderate.

Job DescriptionJob Title: Lifeguard Reports to: General Manager FLSA Status: Non-Exempt Our team is growing, and we are looking for team players who are enthusiastic, have a can-do perspective, and enjoy working with kids. We provide paid on-the-job training, flexible scheduling, a rewarding work environment, and a one-of-a-kind culture that will make you smile too!Summary: Under general supervision, ensures the safety of patrons of Goldfish Swim School by preventing and responding to emergencies. Perks & Benefits: Paid training Flexible schedule Growth opportunities Competitive Pay Monthly paid training Requirements: Lifeguard Certification, First Aid, CPR & AED Certification required Ability to work with children Excellent interpersonal communication and organizational skills Duties and Responsibilities: Maintains constant surveillance of patrons in the facility; acts immediately and appropriately to secure safety of patrons in the event of an accident or emergency. Communicate the rules of the facility to patrons fairly and consistently. Provides emergency care and treatment as required until the arrival of emergency medical services. Ensures that medical services (EMS or other) are contacted by most appropriate means when necessary to respond to an emergency. Presents professional appearance and attitude at all times and maintains a high standard of customer service. Completes accident/incident reports as necessary. Maintains a clean and safe facility as directed/assigned. Education/Experience: High school student with Lifeguard, CRP/AED and First Aid Certifications. Prefer 6 months experience as lifeguard at an aquatic facility or camp. Certifications: Lifeguard, CPR, First Aid, and AED certifications are required and must be current. In the event that the certification lapses or expires, the lifeguard will be removed from the assigned station until a current certification can be obtained. We can provide certification to qualified candidates. Work Environment: While performing this job, the employee is regularly exposed to heat and humidity. Noise level is usually moderate.

Benefits: Employee discounts Flexible schedule Free uniforms About Us: Swim Instructors at British Swim School provide an opportunity to learn, grow, and make an impact in the lives of your community to ensure “survival of the littlest”. The Position: The Aquatics Manager position with British Swim School is responsible for the day-to-day operations of the aquatics program and customer service interactions. Priorities include ensuring the British Swim School program is delivered according to brand and safety standards, instructor team management, initial and ongoing training, customer conversations as well as teaching lessons when and if necessary. This position will also require due diligence with tracking required certifications for instructors as well as continuing the employee's development and competency and skills. Your Typical Responsibilities: Interview, hire, onboard, and manage employees to maintain a smooth execution of daily aquatics and service operations. Creation of employee schedules, and pool lesson schedules. Address and document employee, customer, and pool incidents that occur. Teach and lead swimming lessons as needed. Minimum Qualifications: High School diploma or equivalent Excellent interpersonal communication and organizational skills. Proficient in Microsoft Office products. Preferred Qualifications: 1+ years of customer service and/or management experience. Experience in swimming and fitness teaching/management is preferred. A specialist aquatics qualification is desirable, but not required. Lifeguard, CPR, First Aid Certifications, may be obtained during training. "Here at British Swim School, we are more than just a fun, surface-level swim lesson provider. We strive to make a substantial impact within our communities to combat the tragically high child drowning statistics. We invest in quality team members to teach our lessons with the mindset that we are two schools in one, a survival school first and a learn-to-swim school second. As a result, we can support our mission “to ensure that every person, regardless of age or ability, has the opportunity to become a safe and happy swimmer”. Keywords Educator College Degree High School Degree Professional Multi-Tasker Instructor Compensation: $22.00 - $24.00 per hour Working at British Swim School is more than just a job; it's a chance to create a lasting impact that could change a child's life. As part of the British Swim School Team, you play a role in your local community, empowering others and sharing your passion. It's a chance to be part of a fun-loving team of dedicated people who are committed to promoting water safety and a lifelong love of the water. While we teach swimming to people of all ages and abilities, most of our students are preschool and elementary-aged kids. Our instructors should like working with this age group and be good at making parents feel comfortable. It's helpful if you have experience with children or in a child-focused job, but it's not required if you can show the right attitude. The job comes with specialized training in our advanced and unique British Swim School approach. We also have exciting opportunities with our Customer Service Team, even if you're not in the pool. These are the people committed to providing the best service in the industry. In these roles, you might talk to parents on the phone or by the pool. Wherever you are, the aim is to make everyone feel like part of the British Swim School Family as we focus on ensuring the “Survival of the Littlest.” Each franchise location is independently owned and operated by a franchisee (franchise owner). Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to British Swim School Corporate.

Job DescriptionAre you looking for a great gig where the work is actually fun? Do you want to work somewhere you can get real job experience and make a difference? Check out Goldfish Swim School! Were a rapidly growing, award winning franchise that is not your typical company! We change lives. We help children reach their goals. We wear flip flops. We work in a 90-degree pool. We love our employees and reward hard work with shout awards, gift cards and fun social events! We offer paid training and flexible shifts that are perfect for students or folks who want to grab extra hours without working late nights. Even better? Due to the rapid growth of our school, advancement opportunities exist for the right candidate. Benefits: Leadership roles Flexible hours Great pay Valuable work experience Increased social opportunities Future references/referrals Requirements: Ability to work with children Excellent interpersonal communication and organizational skills Must pass background examinations (included with training) Job Title: Deck Supervisor Reports to: General Manager/Assistant General Manager/Pool Operations Manager FLSA Status: Non-Exempt Summary: Manages assigned shift including supervision of on-deck employees, maintenance of pool environment and interaction with students and parents/guardians. Exhibits expert-level knowledge of all levels of the GSS curriculum. Demonstrates thorough knowledge of GSS management policies and practices. Duties and Responsibilities: Provides leadership, discipline and constructive feedback to instructors and deck teachers to ensure quality delivery of the Goldfish Swim School curriculum. Conducts daily pre-shift meetings and prepares the deck for the shift. Conducts periodic evaluations of instructors and deck teachers. Interacts with parents/guardians to discuss student progress. Acts as a GSS ambassador to ensure customer satisfaction. Completes daily Deck Supervisor logs on assigned shift and monitors the students attendance. Coordinates tasks required to ensure the cleanliness of the pool facility. Arranges for replacements for absent employees. Maintains the appropriate levels of chemicals for the pool environment. Acts as substitute swim instructor when necessary. Suggests areas for improvement and implements corrective action through in-services or other training. Participates in training/in-services as required. Fulfills other duties and responsibilities as assigned by the Employer. Education/Experience: High school diploma or GED is preferred. Two or more years as a swim instructor required. Experience as a youth sports instructor/coach, camp counselor and/or teacher preferred. College degree preferred. Certificates and Licenses: Lifeguard, CPR/AED and First Aid certifications required. Work Environment: While performing this job, the employee is regularly exposed to heat and humidity. Noise level is usually moderate.

Job DescriptionJob Title: Swim Instructor Reports to: Deck Supervisor FLSA Status: Non-ExemptOur team is growing, and we are looking for team players who are enthusiastic, have a can-do perspective, and enjoy working with kids. We provide paid on-the-job training, flexible scheduling, a rewarding work environment, and a one-of-a-kind culture that will make you smile too! Summary: Instruct students on water safety and proper swim techniques based on thorough knowledge of the Goldfish Swim School curriculum. Work with team to prepare progress reports, communicate abilities and strengths/weakness with parents and caregivers. Primary Responsibilities:- Provides swim instruction based on the Goldfish Swim School curriculum- Enforces safety rules and regulations to prevent accidents; rescues and administers first aid when necessary- Inspects pool areas before and after each class for possible maintenance, cleanliness or damage issues- Evaluates students progress and completes paperwork timely- Advances through cross-training in multiple roles and substitutes when necessary- Acts as a GSS ambassador to provide a Golden Experience to our students, families, and team members Job Qualifications and Skills:- Ability to work with children- Prior related leadership and teaching experience is preferred (supervisory roles)- Problem solver and creative thinking skills to identify and resolve challenges that students encounter- Excellent communication and organizational skills- Must pass background examinations prior to training Education/Experience: High school diploma or GED is preferred but not required. Experience as a certified lifeguard, youth sports instructor/coach, camp counselor and/or childcare provider not required but preferred and certification will be provided. Swimming experience is preferred but not required. We will train the right candidates. Certificates and Licenses: Lifeguard, CPR/AED and First Aid certification preferred but not required and will be provided upon acceptance of employment. FREE PAID TRAINING to receive certifications. Work Environment: While performing this job, the employee is regularly exposed to heat and humidity. Noise level is usually moderate. Perks &Benefits: Competitive hourly pay Paid training Growth opportunities Flexible schedule Free swim lessons for family members If you, or someone you know, desires to work for a place where you can make a difference, explore, apply and then join us!

Job DescriptionBenefits: 401(k) matching Dental insurance Employee discounts Health insurance Paid time off Join our Incredible Front Desk Team! Full time and Part time positions available! Perks and Benefits: Paid on-the-job training Flexible scheduling Culture driven company Employee recognition programs Paid Time Off, Health/Dental Insurance, 401k w/ match, and more - available for Full Time Employees Primary Responsibilities: Provide WOW! Customer Service to our members Assist with class scheduling and billing Work in a sales capacity to sell new memberships Organizing and light cleaning Job Qualifications and Skills Ability to speak to and work with children Excellent communication, technology, and organizational skills High energy Strong work ethic Must pass background examinations prior to training High School Diploma or equivalent required Goldfish Swim School (Bedford) offers a growth program with the opportunity for up to FOUR promotions in the first 90 days! As well as a robust Anniversary and Recognition Program! We LOVE to celebrate our staff with cash incentives, gift cards and more! Saving and changing lives, every single day. We have a mission to teach kids how to swim and be safer, in and around the water, while making their experience GOLDEN! Working for Goldfish Swim School will allow you to provide children and families with necessary life skills to combat the ever-growing drowning statistics. Whether you are in the pool leading instruction for our swimmers or warmly greeting our members in our tropical lobby as a front desk representative, you are making an impact. About Goldfish Swim School: Goldfish Swim School has been an industry leader in the swim lesson community since 2006. Our team is growing, and we are looking for team players who are enthusiastic, have a can-do perspective, and enjoy working with kids. We provide paid on-the-job training, flexible scheduling, a rewarding work environment, and a one-of-a-kind culture that will make you smile, too! NOTE: The information within this posting is not all-inclusive and may be subject to change. Employee to fulfill other duties and responsibilities as assigned by the Employer. GSS-Bedford is an Equal Opportunity Employer. Must be at least 18 years old to apply.

Job DescriptionBenefits: Free swim lessons for family members Employee discounts Free food & snacks Free uniforms Job Title: Deck Supervisor Reports to: Assistant General Manager Wet Side FLSA Status: Part-time Non-Exempt Summary: Manages assigned shift including supervision of on-deck employees, maintenance of pool environment and interaction with students and parents. Performs as an expert on all levels of the GSS curriculum. Demonstrates thorough knowledge of GSS policies and practices. Duties and Responsibilities include the following: Provides leadership, discipline, and constructive feedback to instructors and deck assistants to ensure quality delivery of the Goldfish Swim School curriculum. Conduct daily pre-shift meetings and prepare the deck for the shift. Conducts periodic evaluations of instructors and deck team. Interacts with parents/guardians to discuss student progress. Acts as a GSS ambassador to ensure customer satisfaction. Completes daily Deck Supervisor logs on assigned shift and monitors the childrens attendance. Coordinates tasks required to ensure the cleanliness of the pool facility. Helps arrange for replacements for absent employees. Maintains the appropriate levels of chemicals for the pool environment. Act as substitute swim instructor when necessary. As a member of the deck supervisor team, suggests areas for improvement and implements corrective action through in-services or other training. Participates in training/in-services as required. Safety Standards: The safety of our swimmers, parents and team members is of the utmost importance. Goldfish Swim School follows all CDC and WHO safety standards along with following any local guidelines. In addition here are some additional safety precautions and procedures we follow: Our pools are disinfected with chlorine to provide the safest swimming environment The CDC states that proper operation, maintenance and disinfection of the water with chlorine should remove or inactivate the virus Our state-of-the-art ventilation system allows fresh air to continuously circulate into our building, further minimizing the spread of any airborne virus. Industry experts note that indoor pools are far superior at minimizing virus transmission than most indoor spaces. Education/Experience: High school diploma or GED. Previous swim instruction experience desired. Experience as a youth sports instructor/coach, camp counselor, and/or teacher preferred. Work Environment: While performing this job, the employee is regularly exposed to heat and humidity. Noise level is usually moderate. Certificates and Licenses: Lifeguard, CPR, First Aid and AED certification required. In the result that the certification lapses or expires, Deck Supervisor will be removed from the assigned station until a current certification can be obtained.

Job DescriptionAre you looking for a great gig where the work is actually fun? Do you want to work somewhere you can get real job experience and make a difference? Check out Goldfish Swim School! Were a rapidly growing, award winning franchise that is not your typical company! We change lives. We help children reach their goals. We wear flip flops. We work in a 90-degree pool. We love our employees and reward hard work with shout awards, gift cards and fun social events! We offer paid training and flexible shifts that are perfect for students or folks who want to grab extra hours without working late nights. Even better? Due to the rapid growth of our school, advancement opportunities exist for the right candidate. Benefits: Leadership roles Flexible hours Great pay Valuable work experience Increased social opportunities Future references/referrals Requirements: Ability to work with children Excellent interpersonal communication and organizational skills Job Title: Lifeguard Reports to: General Manager FLSA Status: Non-Exempt Summary: Under general supervision, ensures the safety of patrons of Goldfish Swim School by preventing and responding to emergencies. Duties and Responsibilities: Maintains constant surveillance of patrons in the facility; acts immediately and appropriately to secure safety of patrons in the event of an accident or emergency. Communicate the rules of the facility to patrons fairly and consistently. Provides emergency care and treatment as required until the arrival of emergency medical services. Ensures that medical services (EMS or other) are contacted by most appropriate means when necessary to respond to an emergency. Presents professional appearance and attitude at all times and maintains a high standard of customer service. Completes accident/incident reports as necessary. Maintains a clean and safe facility as directed/assigned. Assists with closing and securing the facility. Safety Standards: The safety of our swimmers, parents and team members is of the utmost importance. Goldfish Swim School follows all CDC and WHO safety standards along with following any local guidelines. In addition here are some additional safety precautions and procedures we follow: Our pools are disinfected with chlorine to provide the safest swimming environment The CDC states that proper operation, maintenance and disinfection of the water with chlorine should remove or inactivate the virus Our state-of-the-art ventilation system allows fresh air to continuously circulate into our building, further minimizing the spread of any airborne virus. Industry experts note that indoor pools are far superior at minimizing virus transmission than most indoor spaces. Education/Experience: Prefer a High School Student with Lifeguard, CRP/AED and First Aid Certifications. Prefer 6 months experience as lifeguard at an aquatic facility or camp. Certifications: Lifeguard, CPR, First Aid, and AED certifications are required and must be current (Certification can be provided). In the event that the certification lapses or expires, the lifeguard will be removed from the assigned station until a current certification can be obtained. We can provide certification to qualified candidates. Work Environment: While performing this job, the employee is regularly exposed to heat and humidity. Noise level is usually moderate.

The Aquatics Manager position consists of leading and managing all Aquatic Staff in upholding Aqua-Tots Swim Schools Core Values and brand standards in order to provide customers with consistent, quality swimming lessons that adhere to the Aqua-Tots Curriculum Standards and provide excellent customer service in a safe and welcoming environment. Areas of Responsibility The Aquatics Manager is responsible for providing leadership and management in the following areas of Aquatic Operations: Customer Service and Sales Ensure Aquatic Staff adheres to the Aqua-Tots Core Values during all staff and customer interactions Maintain a high level of customer engagement and ensure overall customer satisfaction Educate customers in the Aqua-Tots ‘Learn to Swim' program in order to sell the proper swim lessons to meet their needs Assist General Manager (GM) and Office Manager (OM) in the management of class schedules Track and review all In-Water Evaluation conversions and non-conversions Assist GM in responding to any customer service issues, instructor or curriculum related feedback received via social media, e-mail communication, and in-person issues Follow up with curriculum or instructor related student drops Manage the progression of all students Assist GM to ensure all Aquatic and Front Desk Staff maintain Aqua-Tots quality and consistency through excellent customer service Ensure staff meets all sales goals set by the General Manager Human Resources Manage all Aquatic Staff Oversee the hiring, training, mentoring, assessing, and scheduling of Aquatic staff Manage and document Aquatic staff disciplinary action Maintain and document Aquatic staff certifications Manage own weekly schedule to accommodate the Aquatic needs Assist GM with managing Aquatic staff schedules Manage attendance and shift coverage for Aquatic staff Review and submit Aquatic staff time sheets to GM Staff Management Build a team environment and promote the Aqua-Tots culture among Aquatic staff Ensure Aquatic staff provides effective parent and child feedback, addresses concerns and provides solutions Manage and meet regularly with underperforming Aquatic staff Review and create action plans from Deck Supervisor reports Manage monthly Aquatic Staff Meetings and In-Service Trainings Manage monthly Master Instructor Meetings and Deck Supervisor Meetings Manage quarterly team building activities Facility Management Maintain the pool, pump room, and pool environment to ensure adherence to the Aqua-Tots brand standard in safety, cleanliness, and overall appearance Ensure the safety of staff and customers Ensure completion and submission of incident reports when necessary Marketing Assist GM in implementing grassroots, local, and franchise level marketing campaigns Aquatics Manager Certification Requirements (Will Provide Training) Aqua-Tots Water Safety Instructor (AT-WSI) Certification Aqua-Tots Master Water Safety Instructor (AT-MWSI) Certification Certified Pool Operator (CPO) Certification (preferred) CPR and First Aid Certifications Aqua-Tots Front Desk Staff (AT-FDS) Certificate of Completion Aquatic Manager Position Type/Expected Work Hours/Time Allocation Full time position, 40 hours per week Days and hours vary based on school's need and season Minimum of 3 Deck Supervision shifts per week Minimum of 2 shifts per week teaching swim lessons Minimum of 2 hours per week meeting time with GM Minimum of 2 hours per week training and conducting instructor assessments - time based on demand Minimum of 1 shift per week in the lobby for parent interaction Minimum of 1 shift per week at the Front Desk Minimum Qualifications High School Graduate or GED equivalent, Bachelor's Degree preferred At least 18 years of age Valid Driver's License Open availability Aquatic experience preferred Customer Service experience preferred Preferred Qualifications Operations experience (i.e., oversight of day-to-day operations, staffing, scheduling, goal-setting, financial, and budgetary responsibility) Experience leading a team (i.e., developing, coaching, redirecting, and motivating) Strong hospitality skills (i.e., models effective customer service behaviors; engages with families to form relationships; observes and provides timely feedback; tracks customer service metrics; identifies underlying causes behind complaints and provides feedback and actions for improvement; provides a compelling vision of what customer service should look like within the school; builds excitement within the team to gain their consensus) Capable of developing others (i.e., models performance standards and explains the rationale behind them; observes and provides timely feedback; asks questions to understand barriers; uses multiple approaches to facilitate understanding; checks for understanding; crafts development plans; sets performance expectations; handles resistance to feedback effectively) Influences by example (i.e., sets an appropriate and positive example; maintains a positive attitude even when times are challenging; self-identifies opportunities; and communicates change in a positive and compelling way) Pays attention to detail (i.e., uses and maintains a process to monitor performance; identifies mistakes by carefully attending to subordinates; takes timely steps to correct mistakes; notifies others as appropriate; and takes steps to avoid similar problems in the future) Team Building (i.e., motivates the team by effectively communicating goals, the rationale for those goals, and expresses confidence and enthusiasm in the team's abilities to meet and exceed goals; clarifies individual roles and responsibilities; effectively resolves conflict, understands its impact, and takes actions to avoid its cause; measures progress and shares results celebrating success along the way) Communicates Effectively (i.e., consistently speaks and writes clearly and uses appropriate language; expresses thoughts clearly, and responses are thorough and thoughtful) Strong Social Skills (i.e., engaging eye contact, smiles, excellent posture and body language [e.g., leans forward nodding, appropriate hand gestures]; interacts in a professional manner and shows genuine interest; speaks with enthusiasm and excitement; speaks positively about others, and is responsive in a focused way) Other Duties This job description is not designed to cover or contain a comprehensive list of activities, duties, or responsibilities that are required for this position. Responsibilities, duties, and activities may change at any time with or without notice.