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Operations Vice President jobs at Goldman Sachs - 817 jobs

  • Asset & Wealth Management, Private Credit COO Team, Vice President- New York

    Goldman Sachs 4.8company rating

    Operations vice president job at Goldman Sachs

    Asset Management provides institutional and individual investors with investment and advisory solutions, with strategies spanning asset classes, industries, and geographies. We help our clients navigate today's dynamic markets and identify the opportunities that shape their portfolios and long-term investment goals. We extend these global capabilities to the world's leading pension plans, sovereign wealth funds, central banks, insurance companies, financial institutions, endowments, foundations, individuals and family offices. Asset Management also invests in corporate equity and corporate debt, real estate equity, and real estate debt and infrastructure worldwide. Additionally, we provide asset management services to investments where Goldman Sachs has an interest. Consisting of hundreds of professionals in multiple offices around the world, our business operates on a global platform. The AM Private Credit platform invests globally and across the capital structure, seeking to identify attractive risk-adjusted return opportunities across the credit spectrum. The group manages more than $140 billion across all aspects of Private Credit, including investment grade, senior, mezzanine, and hybrid capital, climate transition, and asset backed finance solutions. Globally, there are 250 investors and asset managers across strategies. The COO team aligned to the Private Credit platform will play a critical role in enhancing operational efficiency, driving strategic initiatives, and ensuring robust governance across our global Private Credit platform. This position will partner closely with senior management to optimize processes, manage key operational functions, and support the continued growth and scalability of the business. RESPONSIBILITIES Operational Strategy & Execution: Lead the development and execution of operational strategies to enhance efficiency, scalability, and business development for the global Private Credit platform, prioritizing initiatives with high return on investment. Team Leadership & Management: Collaborate with Human Capital Management to attract, develop, and retain top talent, overseeing recruiting processes and contributing to headcount and budget planning. Data Analytics and Performance Management: Manage key performance indicators (KPIs) and reporting to monitor ongoing performance, inform strategic decisions, and support business-critical presentations and marketing efforts. Risk Management & Governance: Working with Legal, Compliance, Risk and other stakeholders to enhance governance and reduce risk of the platform, including projects such as regulatory requirement uplifts, internal audit remediation, investment committee and ongoing monitoring process adherence. Administrative Oversight: Oversee and optimize administrative functions, including floor management, entitlement processes, and expense approvals, to ensure seamless operational support. BASIC QUALIFICATIONS At least 8 years of prior work experience in a relevant field, preferably in a credit-oriented business Strong communication skills (written and verbal) and professional presence to engage with and build relationships with senior management Proficiency in operational software, data analysis tools, and advanced Microsoft Office Suite (Excel, PowerPoint) for reporting and presentations Strong problem-solving skills to tackle complex, open-ended problems Highly organized with attention to detail and follow-through Demonstrated ability to foster a collaborative and high-performance team environment, coupled with a strong work ethic and positive attitude Ability to respond creatively and quickly in a fast-paced, high-pressure, changing environment Ability to self-direct, analyze and evaluate and form independent judgments Commercially savvy with ability to exercise discretion with respect to highly confidential/sensitive information Integrity, ethical standards and sound judgment Salary Range The expected base salary for this New York, New York, United States-based position is $125000-$250000. In addition, you may be eligible for a discretionary bonus if you are an active employee as of fiscal year-end. Benefits Goldman Sachs is committed to providing our people with valuable and competitive benefits and wellness offerings, as it is a core part of providing a strong overall employee experience. A summary of these offerings, which are generally available to active, non-temporary, full-time and part-time US employees who work at least 20 hours per week, can be found here.
    $125k-250k yearly Auto-Apply 8d ago
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  • Experience Design Vice President

    Jpmorgan Chase & Co 4.8company rating

    New York, NY jobs

    Shape the future of JPMC Employee Experiences with digital solutions that solve key business problems & deliver best-in‑class user experiences. As an Experience Design Lead in Employee Experience Design, you will play a pivotal role in shaping the Employee Experience across JPMC. You will lead strategically important initiatives and develop new solutions that anticipate employee needs, solve for business challenges and raise the collective maturity of our design practice. As a senior individual contributor, you'll exemplify cross‑functional team collaboration, guide and mentor junior designers, and foster a culture of inclusivity and accessibility. Your expertise in experience strategy and inclusive design will ensure that our offerings are not only visually appealing but also accessible and user‑friendly, enhancing the overall experience. In this role, you'll be responsible for leading the design and delivery of digital and service experiences for JPMC's employees across the globe for products, platforms, and technology supported by our HR function. You'll be involved in every step of the process - defining product and features, presenting to executives and stakeholders, and delivering concepts, prototypes and detailed design. You'll do this seamlessly by exemplifying great collaboration across disciplines (product, engineering, accessibility, and research) modeling a growth mindset, and being a team player to peers and partners. The launch of these net new digital experiences will enable JPMC to attract, hire and develop top talent, deepen career satisfaction, and equip employees with modern smart tools that make their day‑to‑day work more efficient. Job responsibilities Define service flows and product features; Create wireframes, prototype interactions, and detailed design for key touchpoints as you lead end‑to‑end design initiatives. Collaborate with cross‑functional teams to integrate user experience design into the product development processes and ensure seamless and customer‑centric solutions. Lead cross‑functional teams to create storyboards and/or service blueprints, support UX Research in identifying pain points and opportunities for improvement, and champion innovation in products and features of moderate complexity. Work directly with stakeholders, product partners, and design peers to integrate customer‑centric decision‑making, inform prioritization, and develop experience‑led metrics to align business goals. Leverage your understanding of market trends, and both qualitative and quantitative research methodologies to interpret insights effectively to influence your design work. Devise product design strategies that help us get from your long‑term vision to what we might be able to deliver today whilst navigating complex tech stacks. Champion consistency and a masterful degree of UI/Visual Design craft across the team to ensure the quality of delivery pushes our collective standards higher. Present your work to senior leadership (Exec/C‑Suite level) on a regular basis knowing how to tailor your narrative appropriately for different audiences while always keeping the user at the center of your story and rationale. Contribute, champion, and help create standards and patterns that will feature in our Employee Experience Design System using your wealth of experience and knowledge of modern design systems. Coach and mentor other designers to help us collectively raise the maturity and standard of the Product Design craft whilst fostering a culture of diversity and inclusion. Partner with our research team to scope and synthesize qualitative research, data analysis, and usability testing to inform discovery work, future‑state blueprinting, service visions, and new product development. Required qualifications, capabilities, and skills 5+ years of experience or equivalent expertise in UX/UI/Product design or similar roles. A proven track record of creating exceptional, world‑class digital experiences (through low‑to‑high‑fidelity design work) that have helped drive success of your business forward and improve the overall maturity of the design practice around you. Demonstrated experience in inclusive design and accessibility guidelines, with the ability to incorporate diverse perspectives and abilities into design solutions. Cross‑channel (mobile, web, responsive) design experience required with advanced understanding of guidelines, patterns and frameworks, so you can communicate with engineers to ensure designs are properly implemented. Have a well‑trained eye for great visual design execution. You care about getting things right - one pixel off is a big deal to you and the rest of the team. Are well versed at working with neighboring design disciplines such as content design, service design, and user research to help achieve the best outcomes. You have led and/or contributed to the creation and maintenance of leading design systems. You are able to create design strategies that help our teams get from long‑term visions to improvements we can make to the employee experience today (think now, next, later). Are fantastic at communicating your thinking and design decisions - you're able to get people along on the journey with you. You have mentored and contributed to up‑skilling other designers around you. You are highly proficient in Figma and other Design tools. You use this experience to raise the bar of how the wider team uses these tools going forward. Preferred qualifications, capabilities, and skills Has a strong portfolio showcasing case studies with tight narratives that demonstrate an ability to address business challenges through delivery and launch. Experience working within complex omni‑channel ecosystems that are supported by multiple platforms. Excellent agile planning skills; high accuracy in estimating tasks across teams. Experience in a highly regulated environment is a plus. #J-18808-Ljbffr
    $136k-195k yearly est. 2d ago
  • Experience Design VP: Lead Employee Experience

    Jpmorgan Chase & Co 4.8company rating

    New York, NY jobs

    A leading financial services firm is seeking an experienced Experience Design Lead to shape the future of employee experiences with innovative digital solutions. This role involves designing and delivering UX services that cater to employee needs while collaborating across cross-functional teams. Ideal candidates will possess strong UX/UI design expertise, an understanding of inclusive design, and exceptional mentoring abilities. They will also need to lead by example and contribute to the overall maturity of the design practice in a dynamic environment. #J-18808-Ljbffr
    $136k-195k yearly est. 2d ago
  • Liquidity Analytics VP - Banking & Treasury

    Jpmorgan Chase & Co 4.8company rating

    New York, NY jobs

    A leading global financial services firm located in New York is seeking a Vice President for Banking Analytics Liquidity. Responsibilities include supporting liquidity analytics, developing models for liquidity stress testing, and providing insights for regulatory compliance. Candidates must have a bachelor's degree in Finance or related fields, along with 6+ years of experience in financial services. Strong analytical, communication, and organizational skills are essential, along with proficiency in Excel and Python. #J-18808-Ljbffr
    $136k-195k yearly est. 4d ago
  • VP, Central Planning & Analysis - Finance Strategy for CIB

    Jpmorgan Chase & Co 4.8company rating

    New York, NY jobs

    A leading global financial services firm is seeking a Vice President for its Central Planning & Analysis Team in New York. This role involves owning core planning and analysis activities, collaborating with key stakeholders, and supporting the digital transformation agenda. The ideal candidate will have over 10 years of experience in finance and exceptional leadership skills. Opportunities for strategic influence and senior management interaction abound in this dynamic position. #J-18808-Ljbffr
    $121k-157k yearly est. 4d ago
  • VP, Private Client Portfolio Management & Strategy

    Citigroup Inc. 4.6company rating

    New York, NY jobs

    A leading global financial services company is seeking a Portfolio Manager in New York to manage high-net-worth clients' investments. Responsibilities include daily portfolio management under senior guidance, contributing to investment strategies, and interacting with clients. Candidates should have 6-10 years in asset management, a strong academic background, and excellent communication skills. This full-time role offers a competitive salary range and a comprehensive benefits package. #J-18808-Ljbffr
    $133k-190k yearly est. 4d ago
  • Security Operations Vice President

    Jpmorgan Chase & Co 4.8company rating

    New York, NY jobs

    JobID: 210694253 JobSchedule: Full time JobShift: On Call Base Pay/Salary: New York,NY $152,000.00-$260,000.00 As Vice President in the Cybersecurity Perimeter Response Team at JPMorganChase, you will play a critical role in defending the Firm's digital perimeter against sophisticated Layer 3/4 and Layer 7 DDoS attacks. You will lead the configuration and deployment of web application firewall (WAF) signatures across platforms such as Akamai, Cloudflare, AWS WAF, and F5, ensuring robust protection for our global enterprise. Key Responsibilities: * Investigate anomalous network traffic patterns and events, collaborating with application teams, subject matter experts, and senior management. * Develop, maintain, and optimize DoS and WAF policies to protect the Firm, balancing operational risk and security posture. * Identify, document, and mitigate risks from emerging threats, leveraging intelligence from peer organizations. * Test and validate policy rules and signatures for effectiveness and applicability. * Profile new and existing applications, mapping them to appropriate perimeter security policies. * Deliver incident response support for DoS, DDoS, and related application attacks. * Provide regular activity and progress reporting to Cyber Operations management. * Follow best practices in threat recognition, pattern analysis, and surveillance detection to establish efficient, high-quality security processes. Required Qualifications, Capabilities, and Skills: * Formal training or certification with 5+ years of experience in cybersecurity operations, security system management, or related roles. * Network performance management (e.g., troubleshooting server response and routing issues). * WAF administration (custom signature authoring, deployment governance, patching, efficacy evaluation, policy testing). * Web application development/administration (troubleshooting web servers, application stacks, containers, OS, micro-services, and API/data validation errors). * TCP/IP network administration, optimization, and troubleshooting. * Incident response for inbound application attacks, with experience in a formal Security Operations Center (SOC) and proficiency in distinguishing suspicious from benign internet sources. Preferred Qualifications, Capabilities, and Skills: * Experience with SIEM tools (e.g., Splunk) and complex search compilation. * Application development skills, including scripting (Python/Java), regular expressions, and proof-of-concept creation for zero-day exploits. * Previous 24x7 operations experience. * 1+ years of cybersecurity operations experience, including threat and risk assessment documentation. #CTC
    $152k-260k yearly Auto-Apply 9d ago
  • User Experience Design, Vice President - AI for CIB Operations

    Jpmorgan Chase 4.8company rating

    New York, NY jobs

    Shape the future of user experience and Conversational AI with strategic design initiatives that blend business needs, user insights, and cutting-edge AI technologies. As a Vice President Experience Design Lead in the AI for CIB Operations team, you will play a pivotal role in shaping the user experience across our products and services-including the design and development of Conversational AI chat tools for Operations Teams. Leveraging your deep knowledge of design, research practices, and conversational interface design, you will lead strategically important initiatives and develop innovative solutions that align with business requirements and user needs. As a subject matter expert, you will collaborate with cross-functional teams, guide and mentor junior designers, and foster a culture of inclusivity and accessibility. Your expertise in experience strategy, inclusive design, and AI-driven solutions will ensure our offerings are not only visually appealing but also accessible, user-friendly, and powered by natural language technologies to enhance the overall customer and employee experience. **Job Responsibilities** + Develop and execute design/research strategies for complex projects-including Conversational AI tools and chatbots-ensuring alignment with business objectives and user needs across multiple product areas. + Lead the design of AI-powered chat tools and natural language interfaces for Operations Teams, focusing on intuitive, human-centered interactions that drive efficiency and engagement. + Diagram service flows and product features, design wireframes, and prototype interactions for key touchpoints, including conversational flows and AI-driven user journeys, as you lead end-to-end design initiatives within a specific domain. + Collaborate with cross-functional teams-including AI/ML engineers and product managers-to integrate user experience and conversational design into the product development process, ensuring seamless, customer-centric, and employee-centric solutions. + Analyze market trends and leverage data insights, including conversational analytics, to inform design decisions and optimize user and agent experiences across various platforms and channels. + Operate with an iterative design mindset, gathering and incorporating user and agent feedback to continuously improve the overall experience of our offerings, including AI chat tools. + Deliver across concurrent projects and efficiently scale execution of design direction, providing status and transparency to leadership. Collaborate with Product Owners, Business Sponsors, Strategists, Developers, and the design team to entrench a culture of design-and define the end-to-end product and conversational experience. + Work closely with our Design System to produce and contribute to patterns, including conversational UI components, and to develop and refine our Visual and Conversational Design Language. + Present your work to a diverse selection of business stakeholders and the broader product and technology organization-and use your expertise in design thinking and conversational AI to plan and facilitate ideation and alignment workshops with project stakeholders. + Create next-generation experiences, applying expertise in User Experience, Information Architecture, Interaction Design, Data Visualization, and Conversational AI to develop compelling experiences for our products. + Mentor junior designers and foster a culture of diversity, inclusion, and innovation in AI-driven design. **Required Qualifications, Capabilities, and Skills** + 5+ years of experience or equivalent expertise in user experience design, conversational AI design, or similar roles. + Demonstrated ability to create visual representations of user journeys, such as storyboarding, wireframes, prototypes, and conversational flows at different levels of fidelity. + Experience designing, prototyping, and deploying Conversational AI solutions (e.g., chatbots, virtual assistants) using natural language processing and AI technologies. + Demonstrated experience in inclusive design, accessibility guidelines, and assistive technologies, with the ability to incorporate diverse perspectives and abilities into both visual and conversational design solutions. + Proven ability to develop experiences that meet or exceed the initial proposal of a product or experience, including the development of transformational innovation strategies and the creation of 'north star' representations to drive customer-centric and employee-centric decision-making. + Proven ability to create visually appealing and functional designs using industry-standard tools (e.g., Figma) and conversational design platforms (e.g., Dialogflow, Microsoft Bot Framework, or similar). + Proficiency designing for high-density, data-driven, and conversational experiences. + Ability to think through user and agent problems, find reasonable solutions, test and evidence in order to explain your rationale to multiple roles, mock them up in detail, and work with engineers to build them. + Understanding and practice of the different phases of the user research and design process-including validating hypotheses with users, effectively communicating concepts, and creating low/high fidelity prototypes for both visual and conversational interfaces. + Experience leading new business thinking and strategy through user-centered and conversational design work, with strong facilitation skills and experience employing a variety of techniques to run complex design-led workshops. **Preferred Qualifications, Capabilities, and Skills** + Design leadership or managerial experience, especially in Conversational AI or AI-driven product teams. + Comfortable with structuring and planning design work in cross-functional and AI/ML contexts. + Prior experience working in complex business domains or in enterprise environments (financial services or other) working on large-scale transformation programs, including AI tool deployment. + Ability to understand and articulate how technical constraints and opportunities-including AI/ML capabilities-influence design solutions. + Familiarity with technology concepts and an understanding of various technical approaches and lifecycles (e.g., agile development methodologies, DevOps practices, frontend development structures, and AI model deployment). + Understanding of product lifecycles from a UX and conversational AI perspective (e.g., how user and conversational experiences evolve throughout the different stages of a product's lifecycle). + Knowledge and experience working in Agile a plus. \#CIBAppliedAI JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans **Base Pay/Salary** New York,NY $142,500.00 - $205,000.00 / year
    $142.5k-205k yearly 5d ago
  • User Experience Design, Vice President - AI for CIB Operations

    Jpmorgan Chase & Co 4.8company rating

    New York, NY jobs

    JobID: 210697564 JobSchedule: Full time JobShift: Base Pay/Salary: New York,NY $142,500.00-$205,000.00 Shape the future of user experience and Conversational AI with strategic design initiatives that blend business needs, user insights, and cutting-edge AI technologies. As a Vice President Experience Design Lead in the AI for CIB Operations team, you will play a pivotal role in shaping the user experience across our products and services-including the design and development of Conversational AI chat tools for Operations Teams. Leveraging your deep knowledge of design, research practices, and conversational interface design, you will lead strategically important initiatives and develop innovative solutions that align with business requirements and user needs. As a subject matter expert, you will collaborate with cross-functional teams, guide and mentor junior designers, and foster a culture of inclusivity and accessibility. Your expertise in experience strategy, inclusive design, and AI-driven solutions will ensure our offerings are not only visually appealing but also accessible, user-friendly, and powered by natural language technologies to enhance the overall customer and employee experience. Job Responsibilities * Develop and execute design/research strategies for complex projects-including Conversational AI tools and chatbots-ensuring alignment with business objectives and user needs across multiple product areas. * Lead the design of AI-powered chat tools and natural language interfaces for Operations Teams, focusing on intuitive, human-centered interactions that drive efficiency and engagement. * Diagram service flows and product features, design wireframes, and prototype interactions for key touchpoints, including conversational flows and AI-driven user journeys, as you lead end-to-end design initiatives within a specific domain. * Collaborate with cross-functional teams-including AI/ML engineers and product managers-to integrate user experience and conversational design into the product development process, ensuring seamless, customer-centric, and employee-centric solutions. * Analyze market trends and leverage data insights, including conversational analytics, to inform design decisions and optimize user and agent experiences across various platforms and channels. * Operate with an iterative design mindset, gathering and incorporating user and agent feedback to continuously improve the overall experience of our offerings, including AI chat tools. * Deliver across concurrent projects and efficiently scale execution of design direction, providing status and transparency to leadership. Collaborate with Product Owners, Business Sponsors, Strategists, Developers, and the design team to entrench a culture of design-and define the end-to-end product and conversational experience. * Work closely with our Design System to produce and contribute to patterns, including conversational UI components, and to develop and refine our Visual and Conversational Design Language. * Present your work to a diverse selection of business stakeholders and the broader product and technology organization-and use your expertise in design thinking and conversational AI to plan and facilitate ideation and alignment workshops with project stakeholders. * Create next-generation experiences, applying expertise in User Experience, Information Architecture, Interaction Design, Data Visualization, and Conversational AI to develop compelling experiences for our products. * Mentor junior designers and foster a culture of diversity, inclusion, and innovation in AI-driven design. Required Qualifications, Capabilities, and Skills * 5+ years of experience or equivalent expertise in user experience design, conversational AI design, or similar roles. * Demonstrated ability to create visual representations of user journeys, such as storyboarding, wireframes, prototypes, and conversational flows at different levels of fidelity. * Experience designing, prototyping, and deploying Conversational AI solutions (e.g., chatbots, virtual assistants) using natural language processing and AI technologies. * Demonstrated experience in inclusive design, accessibility guidelines, and assistive technologies, with the ability to incorporate diverse perspectives and abilities into both visual and conversational design solutions. * Proven ability to develop experiences that meet or exceed the initial proposal of a product or experience, including the development of transformational innovation strategies and the creation of 'north star' representations to drive customer-centric and employee-centric decision-making. * Proven ability to create visually appealing and functional designs using industry-standard tools (e.g., Figma) and conversational design platforms (e.g., Dialogflow, Microsoft Bot Framework, or similar). * Proficiency designing for high-density, data-driven, and conversational experiences. * Ability to think through user and agent problems, find reasonable solutions, test and evidence in order to explain your rationale to multiple roles, mock them up in detail, and work with engineers to build them. * Understanding and practice of the different phases of the user research and design process-including validating hypotheses with users, effectively communicating concepts, and creating low/high fidelity prototypes for both visual and conversational interfaces. * Experience leading new business thinking and strategy through user-centered and conversational design work, with strong facilitation skills and experience employing a variety of techniques to run complex design-led workshops. Preferred Qualifications, Capabilities, and Skills * Design leadership or managerial experience, especially in Conversational AI or AI-driven product teams. * Comfortable with structuring and planning design work in cross-functional and AI/ML contexts. * Prior experience working in complex business domains or in enterprise environments (financial services or other) working on large-scale transformation programs, including AI tool deployment. * Ability to understand and articulate how technical constraints and opportunities-including AI/ML capabilities-influence design solutions. * Familiarity with technology concepts and an understanding of various technical approaches and lifecycles (e.g., agile development methodologies, DevOps practices, frontend development structures, and AI model deployment). * Understanding of product lifecycles from a UX and conversational AI perspective (e.g., how user and conversational experiences evolve throughout the different stages of a product's lifecycle). * Knowledge and experience working in Agile a plus. #CIBAppliedAI
    $142.5k-205k yearly Auto-Apply 6d ago
  • User Experience Design, Vice President - AI for CIB Operations

    Jpmorganchase 4.8company rating

    New York, NY jobs

    Shape the future of user experience and Conversational AI with strategic design initiatives that blend business needs, user insights, and cutting-edge AI technologies. As a Vice President Experience Design Lead in the AI for CIB Operations team, you will play a pivotal role in shaping the user experience across our products and services-including the design and development of Conversational AI chat tools for Operations Teams. Leveraging your deep knowledge of design, research practices, and conversational interface design, you will lead strategically important initiatives and develop innovative solutions that align with business requirements and user needs. As a subject matter expert, you will collaborate with cross-functional teams, guide and mentor junior designers, and foster a culture of inclusivity and accessibility. Your expertise in experience strategy, inclusive design, and AI-driven solutions will ensure our offerings are not only visually appealing but also accessible, user-friendly, and powered by natural language technologies to enhance the overall customer and employee experience. Job Responsibilities Develop and execute design/research strategies for complex projects-including Conversational AI tools and chatbots-ensuring alignment with business objectives and user needs across multiple product areas. Lead the design of AI-powered chat tools and natural language interfaces for Operations Teams, focusing on intuitive, human-centered interactions that drive efficiency and engagement. Diagram service flows and product features, design wireframes, and prototype interactions for key touchpoints, including conversational flows and AI-driven user journeys, as you lead end-to-end design initiatives within a specific domain. Collaborate with cross-functional teams-including AI/ML engineers and product managers-to integrate user experience and conversational design into the product development process, ensuring seamless, customer-centric, and employee-centric solutions. Analyze market trends and leverage data insights, including conversational analytics, to inform design decisions and optimize user and agent experiences across various platforms and channels. Operate with an iterative design mindset, gathering and incorporating user and agent feedback to continuously improve the overall experience of our offerings, including AI chat tools. Deliver across concurrent projects and efficiently scale execution of design direction, providing status and transparency to leadership. Collaborate with Product Owners, Business Sponsors, Strategists, Developers, and the design team to entrench a culture of design-and define the end-to-end product and conversational experience. Work closely with our Design System to produce and contribute to patterns, including conversational UI components, and to develop and refine our Visual and Conversational Design Language. Present your work to a diverse selection of business stakeholders and the broader product and technology organization-and use your expertise in design thinking and conversational AI to plan and facilitate ideation and alignment workshops with project stakeholders. Create next-generation experiences, applying expertise in User Experience, Information Architecture, Interaction Design, Data Visualization, and Conversational AI to develop compelling experiences for our products. Mentor junior designers and foster a culture of diversity, inclusion, and innovation in AI-driven design. Required Qualifications, Capabilities, and Skills 5+ years of experience or equivalent expertise in user experience design, conversational AI design, or similar roles. Demonstrated ability to create visual representations of user journeys, such as storyboarding, wireframes, prototypes, and conversational flows at different levels of fidelity. Experience designing, prototyping, and deploying Conversational AI solutions (e.g., chatbots, virtual assistants) using natural language processing and AI technologies. Demonstrated experience in inclusive design, accessibility guidelines, and assistive technologies, with the ability to incorporate diverse perspectives and abilities into both visual and conversational design solutions. Proven ability to develop experiences that meet or exceed the initial proposal of a product or experience, including the development of transformational innovation strategies and the creation of 'north star' representations to drive customer-centric and employee-centric decision-making. Proven ability to create visually appealing and functional designs using industry-standard tools (e.g., Figma) and conversational design platforms (e.g., Dialogflow, Microsoft Bot Framework, or similar). Proficiency designing for high-density, data-driven, and conversational experiences. Ability to think through user and agent problems, find reasonable solutions, test and evidence in order to explain your rationale to multiple roles, mock them up in detail, and work with engineers to build them. Understanding and practice of the different phases of the user research and design process-including validating hypotheses with users, effectively communicating concepts, and creating low/high fidelity prototypes for both visual and conversational interfaces. Experience leading new business thinking and strategy through user-centered and conversational design work, with strong facilitation skills and experience employing a variety of techniques to run complex design-led workshops. Preferred Qualifications, Capabilities, and Skills Design leadership or managerial experience, especially in Conversational AI or AI-driven product teams. Comfortable with structuring and planning design work in cross-functional and AI/ML contexts. Prior experience working in complex business domains or in enterprise environments (financial services or other) working on large-scale transformation programs, including AI tool deployment. Ability to understand and articulate how technical constraints and opportunities-including AI/ML capabilities-influence design solutions. Familiarity with technology concepts and an understanding of various technical approaches and lifecycles (e.g., agile development methodologies, DevOps practices, frontend development structures, and AI model deployment). Understanding of product lifecycles from a UX and conversational AI perspective (e.g., how user and conversational experiences evolve throughout the different stages of a product's lifecycle). Knowledge and experience working in Agile a plus. #CIBAppliedAI
    $133k-180k yearly est. Auto-Apply 6d ago
  • Global Technology COO- Strategy, Vice President

    Jpmorgan Chase & Co 4.8company rating

    New York, NY jobs

    JobID: 210682331 JobSchedule: Full time JobShift: Day Base Pay/Salary: New York,NY $175,750.00-$235,000.00 Join JP Morgan as Vice President, Global Technology COO Office, and lead transformative tech initiatives that shape our future. Drive strategic programs, collaborate with senior leaders, and make a lasting impact on our global technology agenda. Empower innovation, foster cross-functional teamwork, and advance your career at the forefront of financial technology transformation. As a Vice President in the Global Technology COO Office, you will drive JP Morgan's most critical technology transformation initiatives. You will lead high-impact programs such as cloud adoption and software portfolio prioritization, working closely with senior leaders across the firm. The role requires strong strategic thinking, problem-solving, and collaboration skills to ensure successful execution of complex projects. You will foster cross-functional teamwork and deliver results that advance Global Technology's strategic objectives. Job Responsibilities: * Own planning, execution, and delivery of strategic initiatives. * Apply strategic thinking to shape transformation agendas. * Demonstrate management and team-building skills. * Structure and solve complex business and technology problems. * Show entrepreneurial drive to identify business opportunities. * Build strong stakeholder relationships for alignment. * Communicate complex concepts to executive audiences. * Facilitate collaboration across business and technology teams. * Negotiate and resolve conflicts to achieve project goals. * Identify and mitigate risks in transformation initiatives. * Define and track KPIs to measure program success. Required qualifications, capabilities, and skills: * Significant consulting experience with a top-tier strategy or management consulting firm, internal consulting/ corporate strategy, or technology strategy team. * 5+ years of experience working on large-scale technology transformation initiatives in a global organization. * Bachelor's degree in Information Technology, Computer Science, Business Administration, Economics, or a related field. * Strong client management and executive-level communication skills (both oral and written), as well as strong interpersonal and influencing skills, with the ability to deliver impact across cross-functional teams and achieve goals without direct control over resources. * Proven ability to structure and scope complex problems and apply a range of analytical and qualitative tools to develop solutions. * High proficiency with PowerPoint for executive-level documents and Excel-based models for analysis. Preferred Qualifications, Capabilities, and Skills: * Advanced degree (MBA or MS in Technology) from a top-tier program. * Experience and fluency in enterprise IT management concepts, as well as technical knowledge in cloud or IT infrastructure (or a passion to learn!) * Financial services background and/or experience with technology transformation, especially cloud or vendor-related.
    $175.8k-235k yearly Auto-Apply 58d ago
  • Portfolio Performance Operations- VP

    Morgan Stanley 4.6company rating

    New York, NY jobs

    We're seeking someone to join our team as a Vice President in IM Operations to be responsible for managing Performance and Analytics Operations within Middle Office Operations team. This function will span across all Business lines and asset classes, that are currently managed by MSIM for their Mutual Funds and Institutional Clients. The role will be responsible for accurate, timely and complete calculation of performance and analytics for our portfolios, including benchmark returns. In the Operations division, we partner with business units across the Firm to support financial transactions, devise and implement effective controls and develop client relationships. This is a Team Manager position at Vice President level within the Product Support & Services, which is responsible for providing transaction support and managing post execution processes. Morgan Stanley is an industry leader in financial services, known for mobilizing capital to help governments, corporations, institutions, and individuals around the world achieve their financial goals. Interested in joining a team that's eager to create, innovate and make an impact on the world? Read on… What you'll do in the role: * Develop staff, lead projects and control deployment of resources, owning management tools/methods such as work queues, checklists, depth charts and calendars * Set direction and expectations for your team(s), defining training plans and transfer of expert knowledge to contribute to team output and development * Contribute to business plan for area, establish risk/contingency plans, raise and address issues with urgency when required * Build and manage relationships with business unit partners, other Morgan Stanley infrastructure departments, and external contact points in Client or Market organizations * Ensure that the Performance team meets all internal and external deliverables against the established Service Level Agreement. * Be responsible for the strategies, priorities, and initiatives to drive worldclass capabilities and continuous process improvements. * Be part of a global team responsible for middle-office performance and analytical functions including but not limited to reporting, composite maintenance and client take-on/termination tasks * Partner with MSIM Middle Office teams and business partners to understand products and strategies and to position the team to advise on performance measurement calculations and interpretations * Working very closely with the Global Fund Administration teams in managing and meeting requirements for regulatory and Board reporting. The position works alongside the Analytics, Composites and risk teams to ensure data accuracy and coordinated delivery of service. What you'll bring to the role: * Strong relationship building skills serving as a role model for client service * Ability to think commercially, understand the impact of initiatives, risks on the operational budget * Experience in managing teams, enhancing control, continuous improvement and reducing operational risk * Culture carrier and role model, representing and leading the Firm's core values to influence and motivate those around you * Asset management performance calculation and reporting experience, including knowledge of alternative return calculations and GIPS standards. * Automation with low code tooling, AI savvy, and experience with leading teams through process improvements and transformation * Experience in investment management operations is highly preferred. Deep understanding of investment products (equities, fixed income, derivatives, alternatives) and their valuation as part of the overall portfolio. * Ability to operate independently at a senior level and navigate the organization to foster collaboration in a results-oriented manner. WHAT YOU CAN EXPECT FROM MORGAN STANLEY: We are committed to maintaining the first-class service and high standard of excellence that have defined Morgan Stanley for over 89 years. Our values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren't just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries. At Morgan Stanley, you'll find an opportunity to work alongside the best and the brightest, in an environment where you are supported and empowered. Our teams are relentless collaborators and creative thinkers, fueled by their diverse backgrounds and experiences. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry. There's also ample opportunity to move about the business for those who show passion and grit in their work. To learn more about our offices across the globe, please copy and paste ***************************************************** into your browser. Expected base pay rates for the role will be between $152,000 and $233,000 per year at the commencement of employment. However, base pay if hired will be determined on an individualized basis and is only part of the total compensation package, which, depending on the position, may also include commission earnings, incentive compensation, discretionary bonuses, other short and long-term incentive packages, and other Morgan Stanley sponsored benefit programs. Morgan Stanley's goal is to build and maintain a workforce that is diverse in experience and background but uniform in reflecting our standards of integrity and excellence. Consequently, our recruiting efforts reflect our desire to attract and retain the best and brightest from all talent pools. We want to be the first choice for prospective employees. It is the policy of the Firm to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, creed, age, sex, sex stereotype, gender, gender identity or expression, transgender, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy, veteran or military service status, genetic information, or any other characteristic protected by law. Morgan Stanley is an equal opportunity employer committed to diversifying its workforce (M/F/Disability/Vet).
    $152k-233k yearly Auto-Apply 60d+ ago
  • Investment Management Legal Operations, Vice President Officer

    Morgan Stanley 4.6company rating

    New York, NY jobs

    We are seeking someone to join our team as an Investment Management Legal Operations Vice President. MSIM's Legal team works closely with our business partners to provide well-reasoned, concise legal, regulatory, and strategic advice on current, proposed or anticipated business activities of MSIM across its equities, fixed income & liquidity, alternative investments and solutions & multi-assets businesses to execute business objectives while managing legal, regulatory and franchise risks. MSIM lawyers are proud of their reputation as problem solvers who collaborate across areas and regions to deliver powerful results. What you'll do in the role: Work closely with the MSIM GC and Deputy GC in driving the day-to-day operations of the MSIM Legal department. Collaborate with senior leadership to implement business transformation, maintain operational standards, and support an inclusive workplace culture. Ensure proactive delivery and balancing strategic objectives with operational responsibilities. Duties may expand according to evolving needs, potentially including international coordination and additional support for new business areas. What you'll bring to the role: Experience in a senior operational or COO position within a legal, compliance, or financial services context. Proficient leadership, organizational, and people management skills. Demonstrated capability in transformation initiatives, project management, and results delivery in a matrixed environment. Effective communication, stakeholder engagement, and influencing abilities. Analytical skills with experience in financial and resource management. WHAT YOU CAN EXPECT FROM MORGAN STANLEY: We are committed to maintaining the first-class service and high standard of excellence that have defined Morgan Stanley for over 89 years. Our values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren't just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries. At Morgan Stanley, you'll find an opportunity to work alongside the best and the brightest, in an environment where you are supported and empowered. Our teams are relentless collaborators and creative thinkers, fueled by their diverse backgrounds and experiences. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry. There's also ample opportunity to move about the business for those who show passion and grit in their work. To learn more about our offices across the globe, please copy and paste ***************************************************** into your browser. Expected base pay rates for the role will be between $120,000 and $205,000 per year at the commencement of employment. However, base pay if hired will be determined on an individualized basis and is only part of the total compensation package, which, depending on the position, may also include commission earnings, incentive compensation, discretionary bonuses, other short and long-term incentive packages, and other Morgan Stanley sponsored benefit programs. Morgan Stanley's goal is to build and maintain a workforce that is diverse in experience and background but uniform in reflecting our standards of integrity and excellence. Consequently, our recruiting efforts reflect our desire to attract and retain the best and brightest from all talent pools. We want to be the first choice for prospective employees. It is the policy of the Firm to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, creed, age, sex, sex stereotype, gender, gender identity or expression, transgender, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy, veteran or military service status, genetic information, or any other characteristic protected by law. Morgan Stanley is an equal opportunity employer committed to diversifying its workforce (M/F/Disability/Vet).
    $120k-205k yearly Auto-Apply 60d+ ago
  • Director - Product Operations & Enablement

    American Express 4.8company rating

    New York jobs

    At American Express, our culture is built on a 175-year history of innovation, shared values and leadership behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you will experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to gain experience new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. Enterprise Data Management & Products (EDMP), a key part of our Technology organization, focuses on delivering data products that fuel business growth and unlock value, while also shaping robust data management strategies and governance solutions. Our aim is to propel growth, unlock potential, enhance efficiency, manage risk, and foster talent. By prioritizing enterprise growth across all sectors, we create solutions that enhance satisfaction and value, streamline operations for scalability, and maintain trust and security. **Role Description:** The Director, **Product Operations & Enablement** will lead strategic planning, risk governance, and operational execution for a diverse portfolio of privacy, product and business initiatives. This role is critical in strengthening enterprise risk management and enabling the modernization of privacy and digital tracking capabilities. The successful candidate will oversee a global privacy regulatory program, establish scalable risk and control frameworks, and manage product portfolio performance to enable business growth while maintaining compliance and operational integrity. This individual will act as a **key connector across business, 1** **st** **and 2nd Line of Defense (1LOD/2LOD), Privacy, and Control partners** , ensuring consistent alignment between enterprise risk priorities and business execution. **Primary Responsibilities:** + Build and lead a high-performing Product Operations team that delivers key strategic and regulatory program planning, ensuring timely and effective delivery of enterprise initiatives aligned with compliance and privacy risk expectations + Deliver program management, go-to-market planning and operations support to enable a global Privacy initiative inclusive of development of central privacy tooling, capabilities and remediation + Oversee the Risk & Control Self-Assessment (RCSA) execution, maintaining end-to-end process and control documentation, ensuring alignment with evolving business models, processes and policies + Serve as the primary point of contact for 2LOD, Privacy and Control Management, coordinating risk identification, issue remediation and control validation activities + Partner with business teams to interpret control and regulatory requirements into action plans for the Digital Tracking Product & Engineering teams + Manage the Product portfolio and performance, leading agile delivery governance including sprint planning, backlog prioritization and planning ceremonies + Embed Agile best practices to drive transparency, velocity and iterative delivery across strategic and regulatory programs **Qualifications:** + 8 years of demonstrated excellence in leading teams delivering technology-driven business solutions across the enterprise + Strong experience in risk management, operational risk or expertise in RCSA execution preferred + Demonstrated success in strategic portfolio, cross-functional program and performance management + Highly organized and self-motivated individual who can combine problem-resolution, insights-driven prioritization, and ability to influence to achieve critical business goals + Experience leading Agile delivery programs and proficient in Agile tools and methods (i.e. Jira, Confluence, Rally, SAFe, Kanban) + Confidence in decision-making in complex & ambiguous situations; comfortable troubleshooting and aligning conflicting interests + Ability to communicate complex technical solutions & processes to a wide variety of audiences + Knowledge of the global privacy landscape, and/or the web and digital advertising ecosystem strongly preferred + Ability to discover and design scalable solutions and processes, and lead implementation of those processes across a matrixed environment + Bachelor's degree required **Qualifications** Salary Range: $123,000.00 to $215,250.00 annually bonus equity (if applicable) benefits The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors. We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: + Competitive base salaries + Bonus incentives + 6% Company Match on retirement savings plan + Free financial coaching and financial well-being support + Comprehensive medical, dental, vision, life insurance, and disability benefits + Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need + 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy + Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) + Free and confidential counseling support through our Healthy Minds program + Career development and training opportunities For a full list of Team Amex benefits, visit our Colleague Benefits Site . American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions. We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually. US Job Seekers - Click to view the " Know Your Rights " poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: *************************** Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions. **Job:** Product **Primary Location:** US-North Carolina-Amex - for internal use only **Other Locations:** US-New York **Schedule** Full-time **Req ID:** 25022805
    $123k-215.3k yearly 2d ago
  • Director - Product Operations & Enablement

    American Express 4.8company rating

    New York, NY jobs

    At American Express, our culture is built on a 175-year history of innovation, shared values and leadership behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you will experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to gain experience new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. Enterprise Data Management & Products (EDMP), a key part of our Technology organization, focuses on delivering data products that fuel business growth and unlock value, while also shaping robust data management strategies and governance solutions. Our aim is to propel growth, unlock potential, enhance efficiency, manage risk, and foster talent. By prioritizing enterprise growth across all sectors, we create solutions that enhance satisfaction and value, streamline operations for scalability, and maintain trust and security. Role Description: The Director, Product Operations & Enablement will lead strategic planning, risk governance, and operational execution for a diverse portfolio of privacy, product and business initiatives. This role is critical in strengthening enterprise risk management and enabling the modernization of privacy and digital tracking capabilities. The successful candidate will oversee a global privacy regulatory program, establish scalable risk and control frameworks, and manage product portfolio performance to enable business growth while maintaining compliance and operational integrity. This individual will act as a key connector across business, 1st and 2nd Line of Defense (1LOD/2LOD), Privacy, and Control partners, ensuring consistent alignment between enterprise risk priorities and business execution. Primary Responsibilities: * Build and lead a high-performing Product Operations team that delivers key strategic and regulatory program planning, ensuring timely and effective delivery of enterprise initiatives aligned with compliance and privacy risk expectations * Deliver program management, go-to-market planning and operations support to enable a global Privacy initiative inclusive of development of central privacy tooling, capabilities and remediation * Oversee the Risk & Control Self-Assessment (RCSA) execution, maintaining end-to-end process and control documentation, ensuring alignment with evolving business models, processes and policies * Serve as the primary point of contact for 2LOD, Privacy and Control Management, coordinating risk identification, issue remediation and control validation activities * Partner with business teams to interpret control and regulatory requirements into action plans for the Digital Tracking Product & Engineering teams * Manage the Product portfolio and performance, leading agile delivery governance including sprint planning, backlog prioritization and planning ceremonies * Embed Agile best practices to drive transparency, velocity and iterative delivery across strategic and regulatory programs Qualifications: * 8+ years of demonstrated excellence in leading teams delivering technology-driven business solutions across the enterprise * Strong experience in risk management, operational risk or expertise in RCSA execution preferred * Demonstrated success in strategic portfolio, cross-functional program and performance management * Highly organized and self-motivated individual who can combine problem-resolution, insights-driven prioritization, and ability to influence to achieve critical business goals * Experience leading Agile delivery programs and proficient in Agile tools and methods (i.e. Jira, Confluence, Rally, SAFe, Kanban) * Confidence in decision-making in complex & ambiguous situations; comfortable troubleshooting and aligning conflicting interests * Ability to communicate complex technical solutions & processes to a wide variety of audiences * Knowledge of the global privacy landscape, and/or the web and digital advertising ecosystem strongly preferred * Ability to discover and design scalable solutions and processes, and lead implementation of those processes across a matrixed environment * Bachelor's degree required Salary Range: $123,000.00 to $215,250.00 annually + bonus + equity (if applicable) + benefits The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors. We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: * Competitive base salaries * Bonus incentives * 6% Company Match on retirement savings plan * Free financial coaching and financial well-being support * Comprehensive medical, dental, vision, life insurance, and disability benefits * Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need * 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy * Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) * Free and confidential counseling support through our Healthy Minds program * Career development and training opportunities For a full list of Team Amex benefits, visit our Colleague Benefits Site. American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions. We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually. US Job Seekers - Click to view the "Know Your Rights" poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: *************************** Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.
    $123k-215.3k yearly 2d ago
  • Firmwide AI Data Operations & Strategy Vice President

    Morgan Stanley 4.6company rating

    New York, NY jobs

    Morgan Stanley's Firmwide AI organization is seeking a Vice President of AI Data Operations & Strategy to lead the delivery of a unified data framework that powers how the firm measures, manages, and optimizes the value of AI. This results-driven leader will build and scale the systems, dashboards, and reporting infrastructure that transform AI data-on usage, ROI, engagement, investment, and performance-into actionable intelligence for decision-makers across the enterprise. As the bridge between business strategy, technology, and analytics, this individual will ensure AI data is structured, governed, and activated to drive measurable outcomes. Their work will enable transparency, accountability, and insight across Morgan Stanley's AI portfolio-ensuring every initiative delivers tangible business value. Key Responsibilities * Deliver and operationalize a firmwide AI data strategy, ensuring consistent data capture, integration, and analysis across business units. * Build and manage AI data pipelines and analytics systems that provide a single source of truth for AI adoption, investment, and performance metrics. * Develop and maintain a unified AI measurement framework to track usage, ROI, engagement, and outcomes across divisions. * Own and deliver executive dashboards and visualization tools that provide real-time insight into AI performance and value creation. * Serve as a thought partner to senior leadership, proactively identifying opportunities where AI data can unlock business value. * Lead cross-functional delivery of data integrations and reporting solutions in partnership with Technology, Strategy, and Finance. * Implement scalable data governance processes, ensuring clear metric definitions, documentation, taxonomy management, and version control. * Translate business strategy into operational analytics ensuring data solutions directly support strategic goals and regulatory requirements. * Drive automation and continuous improvement in data collection, quality, and reporting efficiency across AI initiatives. * Enable data storytelling and adoption, empowering business leaders with tools and insights that inform investment, innovation, and execution decisions. * Champion execution discipline, ensuring all AI data initiatives are delivered on time, within scope, and with demonstrable business impact. Required Skills & Experience * Bachelor's degree in Data Analytics, Information Systems, Computer Science, Business, or a related field; advanced degree (MBA or equivalent) preferred. * 6+ years of experience in data strategy, analytics delivery, or business intelligence within large, complex organizations. * Proven ability to translate business objectives into measurable data frameworks and execute analytics initiatives end-to-end, balancing strategic vision with hands-on execution. * Demonstrated experience building and operationalizing dashboards and data products in tools such as Tableau, Power BI, or equivalent. * Strong understanding of data architecture, system integration, and governance principles, with a track record of scaling analytics solutions at the enterprise level. * Exceptional communication and storytelling skills, with the ability to translate technical insights into executive-level narratives. * Strong project management skills and comfort with leading agile, cross-functional delivery efforts. * Executive stakeholder management, with the ability to influence outcomes and gain buy-in across diverse teams. Preferred Skills & Experience * Experience defining and tracking AI and machine learning performance metrics in enterprise or transformation settings. * Familiarity with data engineering and analytics environments such as Snowflake, Databricks, SQL, Python, or Alteryx. * Background in data product design, metadata management, and multi-system integration. * Experience in financial services, management consulting, or technology strategy. * Proven success influencing and collaborating at senior levels in matrixed global environments. * Understanding of data visualization best practices for executive and enterprise-level decision-making. WHAT YOU CAN EXPECT FROM MORGAN STANLEY: We are committed to maintaining the first-class service and high standard of excellence that have defined Morgan Stanley for over 89 years. Our values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren't just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries. At Morgan Stanley, you'll find an opportunity to work alongside the best and the brightest, in an environment where you are supported and empowered. Our teams are relentless collaborators and creative thinkers, fueled by their diverse backgrounds and experiences. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry. There's also ample opportunity to move about the business for those who show passion and grit in their work. To learn more about our offices across the globe, please copy and paste ***************************************************** into your browser. Expected base pay rates for the role will be between $120,000 and $200,000 per year at the commencement of employment. However, base pay if hired will be determined on an individualized basis and is only part of the total compensation package, which, depending on the position, may also include commission earnings, incentive compensation, discretionary bonuses, other short and long-term incentive packages, and other Morgan Stanley sponsored benefit programs. Morgan Stanley's goal is to build and maintain a workforce that is diverse in experience and background but uniform in reflecting our standards of integrity and excellence. Consequently, our recruiting efforts reflect our desire to attract and retain the best and brightest from all talent pools. We want to be the first choice for prospective employees. It is the policy of the Firm to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, creed, age, sex, sex stereotype, gender, gender identity or expression, transgender, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy, veteran or military service status, genetic information, or any other characteristic protected by law. Morgan Stanley is an equal opportunity employer committed to diversifying its workforce (M/F/Disability/Vet).
    $120k-200k yearly Auto-Apply 60d+ ago
  • Firmwide AI Data Operations & Strategy Vice President

    Morgan Stanley 4.6company rating

    New York, NY jobs

    Morgan Stanley's Firmwide AI organization is seeking a Vice President of AI Data Operations & Strategy to lead the delivery of a unified data framework that powers how the firm measures, manages, and optimizes the value of AI.This results-driven leader will build and scale the systems, dashboards, and reporting infrastructure that transform AI data-on usage, ROI, engagement, investment, and performance-into actionable intelligence for decision-makers across the enterprise.As the bridge between business strategy, technology, and analytics, this individual will ensure AI data is structured, governed, and activated to drive measurable outcomes. Their work will enable transparency, accountability, and insight across Morgan Stanley's AI portfolio-ensuring every initiative delivers tangible business value.Key Responsibilities·Deliver and operationalize a firmwide AI data strategy, ensuring consistent data capture, integration, and analysis across business units.·Build and manage AI data pipelines and analytics systems that provide a single source of truth for AI adoption, investment, and performance metrics.·Develop and maintain a unified AI measurement framework to track usage, ROI, engagement, and outcomes across divisions. Own and deliver executive dashboards and visualization tools that provide real-time insight into AI performance and value creation. Serve as a thought partner to senior leadership, proactively identifying opportunities where AI data can unlock business value. ·Lead cross-functional delivery of data integrations and reporting solutions in partnership with Technology, Strategy, and Finance.·Implement scalable data governance processes, ensuring clear metric definitions, documentation, taxonomy management, and version control.·Translate business strategy into operational analytics ensuring data solutions directly support strategic goals and regulatory requirements.·Drive automation and continuous improvement in data collection, quality, and reporting efficiency across AI initiatives.·Enable data storytelling and adoption, empowering business leaders with tools and insights that inform investment, innovation, and execution decisions.·Champion execution discipline, ensuring all AI data initiatives are delivered on time, within scope, and with demonstrable business impact.Required Skills & Experience·Bachelor's degree in Data Analytics, Information Systems, Computer Science, Business, or a related field; advanced degree (MBA or equivalent) preferred.·6+ years of experience in data strategy, analytics delivery, or business intelligence within large, complex organizations.·Proven ability to translate business objectives into measurable data frameworks and execute analytics initiatives end-to-end, balancing strategic vision with hands-on execution.·Demonstrated experience building and operationalizing dashboards and data products in tools such as Tableau, Power BI, or equivalent.·Strong understanding of data architecture, system integration, and governance principles, with a track record of scaling analytics solutions at the enterprise level.·Exceptional communication and storytelling skills, with the ability to translate technical insights into executive-level narratives.·Strong project management skills and comfort with leading agile, cross-functional delivery efforts. Executive stakeholder management, with the ability to influence outcomes and gain buy-in across diverse teams. Preferred Skills & Experience·Experience defining and tracking AI and machine learning performance metrics in enterprise or transformation settings.·Familiarity with data engineering and analytics environments such as Snowflake, Databricks, SQL, Python, or Alteryx.·Background in data product design, metadata management, and multi-system integration.·Experience in financial services, management consulting, or technology strategy.·Proven success influencing and collaborating at senior levels in matrixed global environments.·Understanding of data visualization best practices for executive and enterprise-level decision-making. WHAT YOU CAN EXPECT FROM MORGAN STANLEY: We are committed to maintaining the first-class service and high standard of excellence that have defined Morgan Stanley for over 89 years. Our values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren't just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries. At Morgan Stanley, you'll find an opportunity to work alongside the best and the brightest, in an environment where you are supported and empowered. Our teams are relentless collaborators and creative thinkers, fueled by their diverse backgrounds and experiences. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry. There's also ample opportunity to move about the business for those who show passion and grit in their work. To learn more about our offices across the globe, please copy and paste ***************************************************** into your browser. Expected base pay rates for the role will be between $120,000 and $200,000 per year at the commencement of employment. However, base pay if hired will be determined on an individualized basis and is only part of the total compensation package, which, depending on the position, may also include commission earnings, incentive compensation, discretionary bonuses, other short and long-term incentive packages, and other Morgan Stanley sponsored benefit programs. Morgan Stanley's goal is to build and maintain a workforce that is diverse in experience and background but uniform in reflecting our standards of integrity and excellence. Consequently, our recruiting efforts reflect our desire to attract and retain the best and brightest from all talent pools. We want to be the first choice for prospective employees. It is the policy of the Firm to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, creed, age, sex, sex stereotype, gender, gender identity or expression, transgender, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy, veteran or military service status, genetic information, or any other characteristic protected by law. Morgan Stanley is an equal opportunity employer committed to diversifying its workforce (M/F/Disability/Vet).
    $120k-200k yearly Auto-Apply 60d+ ago
  • Vice President, Operational Risk & Control (IED Finance)

    Morgan Stanley 4.6company rating

    New York, NY jobs

    We're seeking someone to join our IED Risk team as a Product Controller in ISG Finance to steer operational risk management across the division. They will drive key initiatives such as Risk & Control Self-Assessment (RCSA), the capture of operational risk incidents, Business Continuity Planning (BCP), and the development and production of divisional reporting, metrics, and risk monitoring processes. In the Finance division, we act as a partner to business units around the globe by providing management, review, analysis and advisory services of the Firm's financial and capital resources. This is a Vice President level position within our Product Controllers Job Family which specializes in ensuring adequacy of controls, profit and loss and balance sheet reporting and reconciliations for a segment / business / product area, as well as management reporting across business segments or cross functional end-to-end product oversight Since 1935, Morgan Stanley is known as a global leader in financial services, always evolving and innovating to better serve our clients and our communities in more than 40 countries around the world. What you'll do in the role: > Collaborate with a varied group of colleagues in Finance and across the Firm > Responsible for and lead a significant set of deliverables, leveraging advanced understanding of Finance functional area, product and/or client segment > Proactively identify emerging risks in individual and department work and contribute to strategies for mitigating them > Act as a role model and culture carrier; Embody and set an example of the Firm's values and hold yourself and others accountable to Firm standards > Lead key risk processes across IED Finance's Product Control (GPC) functions including RCSA, business continuity, information security, and other compliance activities > Own and deliver high-impact initiatives, leveraging deep Finance expertise > Prepare risk reports and deliver actionable insights to senior stakeholders within IED Finance and across the firm > Assist in reporting of risk incidents within IED GPC and perform thematic analysis to identify trends and recommend solutions > Drive issue resolution and action planning within the Firm's risk inventory, with a focus on IED GPC's control processes and controls. > Identify areas of emerging non-financial risks and assist senior management in developing mitigation strategies > Maintain risk policies and procedures > Champion the firm's values and foster a culture of accountability > Manage, attract, develop and retain talent for team within Finance while creating an inclusive environment; translate Firmwide goals into actionable goals for department/function What you'll bring to the role: > Advanced understanding of Finance functional area, product and/or client segment and technical skills, as well as of industry and competitive environment > Ability to provide positive and constructive feedback and acknowledge efforts of team members > Ability to articulate risk and impact to various audiences, and create plans to mitigate those risks > Strong analytical skills and the ability to distil complex issues into clear insights > Excellent communication and stakeholder engagement abilities > Proven leadership and mentoring capabilities > Initiative, independence, and strong time management > Advanced proficiency in Microsoft Office, experience with tools like Power BI or Alteryx is a bonus > A collaborative mindset and a passion for continuous improvement > Holds a relevant degree or relevant professional qualification > At least 9 years' relevant experience would generally be expected to find the skills required for this role WHAT YOU CAN EXPECT FROM MORGAN STANLEY: We are committed to maintaining the first-class service and high standard of excellence that have defined Morgan Stanley for over 89 years. Our values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren't just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries. At Morgan Stanley, you'll find an opportunity to work alongside the best and the brightest, in an environment where you are supported and empowered. Our teams are relentless collaborators and creative thinkers, fueled by their diverse backgrounds and experiences. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry. There's also ample opportunity to move about the business for those who show passion and grit in their work. To learn more about our offices across the globe, please copy and paste ***************************************************** into your browser. Expected base pay rates for the role will be between $120,000 and $185,000 per year at the commencement of employment. However, base pay if hired will be determined on an individualized basis and is only part of the total compensation package, which, depending on the position, may also include commission earnings, incentive compensation, discretionary bonuses, other short and long-term incentive packages, and other Morgan Stanley sponsored benefit programs. Morgan Stanley's goal is to build and maintain a workforce that is diverse in experience and background but uniform in reflecting our standards of integrity and excellence. Consequently, our recruiting efforts reflect our desire to attract and retain the best and brightest from all talent pools. We want to be the first choice for prospective employees. It is the policy of the Firm to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, creed, age, sex, sex stereotype, gender, gender identity or expression, transgender, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy, veteran or military service status, genetic information, or any other characteristic protected by law. Morgan Stanley is an equal opportunity employer committed to diversifying its workforce (M/F/Disability/Vet).
    $120k-185k yearly Auto-Apply 38d ago
  • Business Unit Management Director

    Morgan Stanley 4.6company rating

    New York, NY jobs

    We're seeking someone to join our team as a Business Manager to support the Head of Global Supplier Services on high-impact internal and external engagement activities and strategic initiatives. You will engage across the Firm and Functional leadership, Global COO and supporting teams to drive the agenda of the Head of Global Supplier Services. In the Corporate Services division, we empower our businesses by creating collaborative workplace solutions and commercial services that enhance the employee and client experience, while optimizing the value of our sourcing and third-party lifecycle to enable the Firm to do-and-win business. Since 1935, Morgan Stanley is known as a global leader in financial services, always evolving and innovating to better serve our clients and our communities in more than 40 countries around the world. What you'll do in the role: - Drive the development and preparation of agendas and materials for key engagements of the Head of GSS including travel, internal/external stakeholder meetings and Firmwide engagement events - Collaborate with the leadership team of GSS to keep track of execution and delivery status on strategic priorities - Engage with the Corporate Services Office of the COO to ensure financial management, people and administrative processes are executed effectively - Drive the creation of strategic executive/client presentations and necessary communications - Drive the collection and dissemination of materials and agenda for functional leadership meetings - Establish strong relationships and partner with global function heads and peer COO functions - Develop and drive governance activities including technology, risk, strategic priorities - Foster BU engagement through strategic engagements and active stakeholder management - Support branding and communication with internal constituents - Actively manage key vendor and industry relationships through QBRs, KPIs, etc. What you'll bring to the role: - 4-6 years of experience in a relevant position and industry - Interest in financial institutions, organizational management, and strategy - Articulate and persuasive written, verbal, communication, and presentation skills - Outstanding interpersonal skills and sharp attention to detail - Possess sound judgment and strong sense of integrity - Thrive in a fast-paced environment and can work effectively across multiple functions on multiple projects simultaneously - Advanced proficiency in Microsoft suite of products particularly in PowerPoint and Excel - Effective communicator (written and verbal) - Willing collaborator that can partner with various colleagues within and outside the organization to drive change and make impact - Ambition - someone that is willing to go the extra mile to ensure success - Diligent - someone that will double check work to ensure accuracy, actively problem solve and require minimal direction WHAT YOU CAN EXPECT FROM MORGAN STANLEY: At Morgan Stanley, we raise, manage and allocate capital for our clients - helping them reach their goals. We do it in a way that's differentiated - and we've done that for 90 years. Our values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren't just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries. At Morgan Stanley, you'll find an opportunity to work alongside the best and the brightest, in an environment where you are supported and empowered. Our teams are relentless collaborators and creative thinkers, fueled by their diverse backgrounds and experiences. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry. There's also ample opportunity to move about the business for those who show passion and grit in their work. To learn more about our offices across the globe, please copy and paste ***************************************************** into your browser. Expected base pay rates for the role will be between $130,000 and $183,000 per year at the commencement of employment. However, base pay if hired will be determined on an individualized basis and is only part of the total compensation package, which, depending on the position, may also include commission earnings, incentive compensation, discretionary bonuses, other short and long-term incentive packages, and other Morgan Stanley sponsored benefit programs. Morgan Stanley's goal is to build and maintain a workforce that is diverse in experience and background but uniform in reflecting our standards of integrity and excellence. Consequently, our recruiting efforts reflect our desire to attract and retain the best and brightest from all talent pools. We want to be the first choice for prospective employees. It is the policy of the Firm to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, creed, age, sex, sex stereotype, gender, gender identity or expression, transgender, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy, veteran or military service status, genetic information, or any other characteristic protected by law. Morgan Stanley is an equal opportunity employer committed to diversifying its workforce (M/F/Disability/Vet).
    $130k-183k yearly Auto-Apply 60d+ ago
  • Asset & Wealth Management, US Third Party Wealth Northeast Executive Field Director, Vice President - (New York, New Jersey, Pennsylvania)

    Goldman Sachs 4.8company rating

    Operations vice president job at Goldman Sachs

    Asset & Wealth Management A career with Goldman Sachs Asset & Wealth Management is an opportunity to help clients across the globe realize their potential, while you discover your own. As part of one of the world's leading asset managers with over $2 trillion in assets under supervision, you can expect to participate in exciting investment opportunities while collaborating with talented colleagues from all asset classes and regions and building meaningful relationships with your clients. Working in a culture that values integrity and transparency, you will be part of a diverse team that is enthusiastic about our craft, our clients, and building sustainable success. Bringing together traditional and alternative investments, Goldman Sachs Asset & Wealth Management provides clients around the world with a dedicated partnership and focus on long-term performance. As a primary investment area within Goldman Sachs, we provide investment and advisory services for pension plans, sovereign wealth funds, insurance companies, endowments, foundations, financial advisors, and individuals. The Opportunity We are seeking a highly accomplished and strategic Vice President to serve as the Northeast Executive Field Director within the US Third Party Wealth (TPW) business. This pivotal leadership role is responsible for leading and developing a team of 9 Regional Directors across the US TPW Large Market RIA, Metro Wire, and Cross Channels within the states of New York, New Jersey, and Pennsylvania. The Executive Field Director will drive the distribution of Goldman Sachs Asset Management (GSAM) mutual funds, separately managed accounts (SMAs), ETFs, public and private alternative products, models, and retirement solutions to RIA, wirehouse, independent broker-dealer, and regional broker-dealer financial advisors. This role demands a proven leader with exceptional sales management acumen, a deep understanding of the wealth management landscape, and the ability to foster high-performing sales teams. Key Responsibilities 1. Strategic Leadership & Team Management: Drive the execution of the US TPW Business Strategy, aligning team activities to achieve key performance indicators (KPIs) and organizational goals. Collaborate closely with the US TPW leadership team to develop and implement tactical and strategic growth initiatives. Co-lead Alternative Investment, ETF, and SMA Sales Specialists, optimizing sales coverage strategy and partnership coordination to maximize activity and achieve targets. Recruit, onboard, train, and provide ongoing coaching and professional development for the Regional Directors and Specialists. Conduct weekly 1-on-1 calls with team members, focusing on growth areas, time allocation, accountability, and results. Facilitate bi-weekly team calls and conduct three annual business planning sessions to ensure strategic alignment and execution. Conduct regular territory visits (4-6 per year) with each Regional Director and Specialist to provide in-field coaching and support. Educate and develop the team to enhance product pitches, firm capabilities representation, and effective utilization of technology and tools. Consistently communicate top-down strategy, gauge team morale, and gather feedback for continuous improvement. Conduct annual performance reviews, setting clear objectives and development plans. Partner with the Internal Sales Desk management team to drive commercial partnership and coordination between internal and external sales teams, including coaching and career-pathing for Internal Sales Representatives. 2. Client & Partner Engagement: Develop and commercialize relationships with key senior client relationships and Centers of Influence (COIs) across broker-dealers and custodians. Establish, nurture, and grow relationships with focus firm field leaders to expand access and ensure GSAM's inclusion in client campaigns where organizational synergies exist. Model best practices in client meetings (profiling, product presentations, GS capabilities) and coach Regional Directors and Specialists on in-meeting execution and territory coverage strategy. Serve as a GSAM home office ambassador, promoting the firm's broad capabilities and assisting in client issue resolution. Organize, facilitate, and participate in GSAM Roadshows and other broad-scale outreach activities. Attend focus firm Regional and National Conferences to engage with clients/prospects, facilitate client meetings with GSAM senior leaders, and host GSAM sessions/dinners. Partner with Goldman Sachs Asset Management (GSAM) RIA Relationship Managers to ensure coordinated and productive client coverage and partnership across the RIA prospect and client base. 3. Operational Excellence & Compliance: Lead Focus Firm partnerships and initiatives with National Accounts, continuously evaluating firm focus, flows, trends, and data availability to initiate firm-specific campaigns. Introduce, train, and coach the team on best practices for leveraging technology and sales tools. Manage administrative processes, including sales reports, call reports, and travel & entertainment (T&E) budgets. Ensure strict compliance and risk management for the team, adhering to all regulatory requirements and firm policies. Lead problem resolution for client issues and operational challenges. Qualifications Experience: 8+ years of progressive experience in the Asset Management industry. Proven track record of successfully developing and managing a team of sales professionals within a solutions-based sales process. Demonstrated experience in distributing a broad range of investment products, including mutual funds, ETFs, SMAs, and alternative investments. Skills: Strong leadership, interpersonal, and presentation skills, with the ability to inspire and motivate a high-performing sales team. Exceptional communication skills, capable of engaging effectively with all levels of internal and external stakeholders. Highly results-oriented, self-starter with the ability to manage multiple initiatives concurrently across various disciplines (sales, coaching, professional development). Strong understanding of compliance and risk management principles within financial services. Collaborative team player with a strategic mindset. Licenses: NASD Series 7, 63, and 24 registrations are required. Location & Travel This position is Northeast-based and will generally require weekly travel of 2-3 days per week within the specified region (NY, NJ, PA) to engage with the sales team, clients, and partners.
    $178k-242k yearly est. Auto-Apply 60d+ ago

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