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Golf professional skills for your resume and career
15 golf professional skills for your resume and career
1. Customer Service
Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.
- Scheduled and executed corporate golf events that included time management, staffing, organizing vendors along with giving exceptional customer service.
- Balanced inventory levels through monthly inventory counts to replenish merchandise based on customer service levels and seasonal promotions/ trends.
2. Instructional Program
- Coordinated and administered the golf instructional program.
- Designed and coordinated successful Instructional Programs.
3. POS
POS is an abbreviation of "Point of Sale" which is the time and place where a customer completes a transaction. It can either be a physical shop that consists of POS terminals or a virtual shop. A POS system helps simplify the retail functions and track important sales data.
- Utilized MS office suite and a POS system to check in members and guests while promoting additional sales and services.
- Maintain and update rates and fee schedules in Jonas POS system and EZ Links electronic tee sheet.
4. Private Lessons
Private lessons provide knowledge, learning, or practice to an individual on a one on one basis.
- Provided private lessons with individuals upon request.
- Conducted and instructed junior golf clinics; golfer development programs and private lessons; supervised all practice facilities and golf cars.
5. Payroll
Payroll is the sum of all the compensation that an organization has to pay to employees at a specified time. Payroll is managed by the finance or HR department while small business owners may handle it themselves. Payroll isn't fixed as it varies every month due to sick leaves, overtime, etc.
- Managed operations including employee scheduling, payroll, vendor relations and inventory management.
- Managed and controlled all payroll responsibilities for entire golf operations staff.
6. TEE Sheet
- Reconcile daily tee sheet, perform check-in process and receive payment for all members, guests and golf outings.
- Create and maintain daily tee sheet program for two golf courses with over 1,500 members and 85 groups.
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- Assisted in food and beverage operations such as; ordering product, serving customers, managing beverage cart service.
- Maintained golf shop inventory ($150K sales) and food/beverage operations ($220K).
8. Membership Sales
Membership sales is a process whereby a potential customer (prospect) joins a platform, group, or club, convincing them of its benefits, and closes the deal. Like every process, each step plays an important role in the overall success of the sales pitch.
- Multifaceted role spanning membership sales, tournament direction, operational management, inventory control, and financial consultant.
- Conducted membership sales, renewals, new member orientation, and created promotional materials.
9. Group Clinics
- Provided group clinics and individual instruction.
- Skilled at teaching the game of golf to players of all skill levels through individual lessons and group clinics.
10. Pro Shop Sales
- Created a discount club and fashion show to increase Pro Shop sales.
- Increased pro shop sales via strategic retail placement and customer flow.
11. Member Events
- Facilitated and organized all Member events.
- Established a labor and golf operations budget for the entire club that included all events including member events and outside events.
12. Private Facility
- Assisted Golf Professional in golf operations and facility operations for upscale 18-hole semi-private facility with 250 members playing 17,000 rounds annually.
- Managed all day to day operations of an 18-hole Semi-Private Facility with 300 golf members and an average of 110 daily guest
13. Cart Fleet
- Oversee day-to-day operations including booking of reservations, collection of fees, practice facility and golf cart fleet.
- Developed new cart maintenance program to bring cart fleet to 100 percent reliability and warrant compliance.
14. Business Plan
- Perform daily project management according to annual business plan.
- Secured sponsors, developed a business plan, managed my own schedule and travel, budgeted all my expenses.
15. Tournament Operations
- Organized and executed all tournament operations for a schedule including member and member-guest tournaments.
- Coordinated all tournament operations, managed outside service and food and beverage personnel.
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List of golf professional skills to add to your resume

The most important skills for a golf professional resume and required skills for a golf professional to have include:
- Customer Service
- Instructional Program
- POS
- Private Lessons
- Payroll
- TEE Sheet
- Beverage Operations
- Membership Sales
- Group Clinics
- Pro Shop Sales
- Member Events
- Private Facility
- Cart Fleet
- Business Plan
- Tournament Operations
- Merchandise Sales
- Inventory Control
- Championship
- Private Club
- Golf Carts
- Group Lessons
- Usga
- Golf Courses
- Jonas
- Course Maintenance
- Sale System
- Corporate Events
- Retail Sales
- Golf Clubs
- Inventory Management
- Member Relations
- Exceptional Guest
- Staff Training
- Group Outings
- Social Events
- HR
- PGA Tour
- Individual Lessons
- Gem
- IBS
- Public Facility
- Customer Relations
- Tournament Schedule
- Lesson Program
- Tournament Management
- Member Service
- Practice Facilities
- Gross Sales
- Hard Goods
- Soft Goods
Updated January 8, 2025