Customer Relations Specialist
Mesa, AZ job
ABOUT THE COMPANY Acumen, LLC. is one of the nation's leading fiscal agents offering a portfolio of innovative financial management services backed by superior customer service. Our passion is to help people lead independent lives through exceptional participant-directed programs. Acumen is a great place to work. Our employees make a positive difference in our clients lives by what they do. Among many benefits to working here, we offer medical, dental and vision coverage, generous paid time off, and incentive bonuses to those who qualify.
OVERVIEW AND ESSENTIAL JOB FUNCTIONS
Customer Relations Specialist assist in standardizing the quality of outgoing communications and maintaining incoming/ outgoing calls as outlined by Acumen's best practices, Medicaid, the state or the contract, and all updates of the mentioned parties. This position will also conduct a variety of other company-wide administrative support tasks. This position is uniquely important as it will often be the first point of contact our customer has with Acumen.
* Interacts daily by phone and electronically with persons of various levels of educational backgrounds and authority.
* Provide excellent customer service to Acumen clients, coworkers and Acumen visitors both on the phone and in-person, and encouraging positive working relationships across the company.
* Analyzes, tracks, thoroughly researches and resolves all customer inquiries.
* Processes incoming and outbound paperwork and electronic communication through manual data entry into several databases with high accuracy.
* Registers potential and existing customers using several data bases with high accuracy.
* Receives, researches, sorts, files, retrieves forms, correspondence and documents of confidential and time-sensitive nature.
* Processes documents to update and maintain files and records.
* Maintains a complex filing system.
* Works well independently with limited supervision.
* Ensures all incoming paperwork and communication is processed by following Acumen, Medicaid, state and program guidelines.
* Uses strategic thinking and maintains a calendar of deadlines in order to prioritize independently according to urgency, and agreed upon timelines, or as otherwise instructed by the Manager or Supervisor.
* Demonstrates a working ability to comprehend all internal/external applications, software, Medicaid guidelines, and contract, state and program guidelines.
* Demonstrates the ability to work well with numbers; must read and comprehend data in order to effectively relay information to internal and external persons.
* Ability to handle conflict, difficult customers, and also present the skills necessary to de-escalate a given situation.
* Demonstrates the ability to work within a fast changing and fast paced work environment.
* Retrieves messages and will return calls; escalated issues will be delivered to the appropriate Supervisor.
* Review and process emails, will escalate when needed.
* Follow all processes related to position and assigned duties.
* Document new processes as requested by the Manager or Supervisor.
* Identify and share opportunities for process improvements and improved working conditions.
* Occasionally work late or on weekends as needed to ensure deadlines and/or high volume demands are met (as approved by Manager or Supervisor).
* Achieve call quotas as determined by the Manager or Supervisor.
* Perform other work-related duties as assigned, or change priorities as instructed by Manager or Supervisor.
* ALL Acumen employees will be vigilant to support the positive compliant cybersecurity company posture by familiarizing themselves with all policies, procedures, standards, and guidelines and act
Qualifications
MINIMUM QUALIFICATIONS
* High School Diploma or equivalent, and some college courses or degree preferred
* At least 2 years of experience in Customer Service
* Proficient with 10-key by touch
* Ability to work well with numbers
* Valid Driver's License and able to lift and transport mail to post office daily
* Advanced computer skills (includes but not limited to: How to compose an email, attach documents to an email, manipulate various type of documents such as Word, Excel, Power Point, Adobe Acrobat, etc.)
* The ability to effectively and respectfully respond to internal and external customers
* Excellent organizational skills and attention to detail
* Data Entry background with a high degree of accuracy
* A high standard of integrity and sound business ethics
* Able to work independently as well as part of a team
* Able to multi-task and meet all assigned deadlines in a rapidly changing environment
* Able to recognize a problem and escalate to the appropriate team member for resolution
* Must be able to type at a minimum of 45 wpm
Acumen is an Equal Employment Opportunity (EEO) employer. We embrace diversity in all its form. We provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.
If you require reasonable accommodation for any part of the application process or hiring process, please submit your request through one of the following methods listed below:
(a) Dedicated fax ************
(b) Dedicated email ************************** DISABILITY ACCOMMODATION REQUESTS ONLY
(c) US mail - 4554 E Inverness Ave Mesa, AZ 85206- Attn Human Resources
(d) Dedicated phone ************** Option 1 (Employment Opportunities) DISABILITY ACCOMMODATION REQUESTS ONLY
Vice President Facility Management
Mesa, AZ job
RISE is an innovative human services network originally established in 1987 for the purpose of moving individuals living in institutions into family settings. Since that time, services have grown to support children, adults, and families with a variety of needs across multiple states that include residential settings, day programs, employment assistance, managed care, and home and community based services. Since inception, our purpose and mission has remained constant. We create opportunities for and with the people we serve, their families, and for the men and women who work in the direct care profession.
PURPOSE: Controls commercial, or residential real estate properties within organization or for internal and external clients. Responsible for the maintenance of all properties to Rise standards. Provides information on operating costs as well as the annual budget for the properties. Evaluates records for accuracy, completeness, and compliance with policies. Manages facility remodels, vendor relations, and ongoing facility needs.
Position reports to the COO with ancillary reporting and support to and for the State Executive Directors.
MINIMUM QUALIFICATIONS:
* Bachelor's degree preferred.
* 7 years' experience in the related area as an individual contributor
* Property management certification preferred
* Previous knowledge and experience working with multi-state commercial and/or residential properties
* Extensive construction experience
* Self-directed and works with minimal supervision
* Must have verbal and written communication skills adequate to the specific job task required
* Ability to work flexible hours
* Ability to travel 25%-50%
ESSENTIAL JOB FUNCTIONS:
* Manages large construction and remodel projects. Responsible for getting bids, managing budgets, cost, containment, and quality assurance.
* Responsible for developing and maintaining vendor networks in each RISE state for building and facility maintenance functions.
* Motivate team members and contractors by continually reinforcing the vision and business goals for the property.
* Closely observing and continually appraising employee performance and conduct. Establish metrics, monitor progress, and provide feedback on team and individual goals.
* Manage resources: contain expenses, allocate workload, schedule and prioritize work.
* Contracts/Contractors/Vendors - Negotiate appropriate service contracts; schedule and monitor daily activities and performance of contractors to ensure strict compliance with the duties specified in the contract; ensure contractors perform to the highest standards including use of standard, approved service contracts with appropriate termination rights and appropriate bidding process.
* Prepare the budget with meticulous attention. Take measures to prevent avoidable variances.
* Ensure the monthly variance explanations are completed on time.
* Review financial reports, forecast expenses, and alert Asset Management to any significant budget variances or trends.
* Assist, as needed, to ensure proper insurance is in place for the property, tenants, contractors and vendors and administer as appropriate.
* Ensure tenant adherence to lease obligations. See to the timeliness of communications such as tenant advisories, notice of upcoming repairs and construction projects.
* Keep track of feedback from tenants. Attain good ratings in tenant satisfaction surveys and follow up imperfections with responsive action plans.
* Operate the property in a "first-class manner". See to it that service to tenants is prompt and responsive; and that complaints are effectively resolved.
* Maintain outstanding property appearance. Complete regular tours of the Property to ensure proper maintenance of the facility, efficient and effective performance of responsibilities by staff, contractors and vendors.
* Oversee work and implement controls to ensure effective contractor performance, safety, and compliance with contract terms and property rules.
* Project needs for capital improvements. Monitor and manage capital expenses. Solicit and analyze proposals for capital projects as directed by supervisor, Asset Management, and published policy.
* Make certain comprehensive plans are in place to instruct tenants and the property management team on how to prepare for and respond to emergencies of all types. Periodically check to see that emergency action plans are current.
* Minimize the risk of exposure to liability by enforcing compliance with guidelines, regulations, and policies. Identify and deal with safety hazards.
* Ensure sales support programs are in place for retail and entertainment tenants. Monitor and strategize to achieve sales performance goals and reporting as required by published policy.
* Fulfill other job-related duties as assigned
* Discusses terms and conditions for providing management services
* Composes agreement stipulating extent and scope of management responsibilities, services to be performed, and costs for services
* Employs, via hiring or contracting for services, security, maintenance, and grounds keeping personnel and on-site management personnel, if required
* Directs bookkeeping functions, or credits client account for receipts and debits account for disbursements
* Arranges and supervises for alterations to, or maintenance, upkeep, or reconditioning of, property as specified in management services or lessee's agreement
* Purchases supplies and equipment for use on leased properties
* Directs preparation of financial statements and reports on status of properties, such as occupancy rates and dates of expiration of leases
* May prepare periodic inventory of building contents and forward listing to owner for review
* May contact utility companies to arrange for transfer of service for tenants
* Participate in states' monthly management meeting
* Visit and inspect every property, rented or owned, once a year
* Use google sites to manage the entire vendor work flow and manager new property requests
* Manage maintenance requests through ZenDesk
COMMUNICATION:
* Communicate effectively in individual or group situations including demonstrating listening skills
* Ability to communicate with multiple customers
* Communicate with management and team members
* Ability to communicate effectively in writing using accurate grammatical form and able to read and interpret written information
* Ability to write all necessary materials and communications relevant to the position and interpret policies, procedures and other required written material
NOTE: This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to follow any other job-related instructions and to perform other job-related duties as requested by their supervisor.
Qualifications
MINIMUM QUALIFICATIONS:
* Bachelor's degree preferred.
* 7 years' experience in the related area as an individual contributor
* Property management certification preferred
* Previous knowledge and experience working with multi-state commercial and/or residential properties
* Extensive construction experience
* Self-directed and works with minimal supervision
* Must have verbal and written communication skills adequate to the specific job task required
* Ability to work flexible hours
* Ability to travel 25%-50%
If you require reasonable accommodation for any part of the application process or hiring process, please submit your request through one of the following methods listed below:
(a) Dedicated fax ************
(b) Dedicated email ************************** DISABILITY ACCOMMODATION REQUESTS ONLY
(c) US mail - 4554 E Inverness Ave Mesa, AZ 85206- Attn Human Resources
(d) Dedicated phone ************** Option 1 (Employment Opportunities) DISABILITY ACCOMMODATION REQUESTS ONLY
RISE is an Equal Employment Opportunity (EEO) employer. We embrace diversity in all its form. We provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.
IT Help Desk Tier 1
Mesa, AZ job
ABOUT THE COMPANY Acumen is one of the nation's leading fiscal agents offering a portfolio of innovative financial management services backed by superior customer service. Our passion is to help people lead independent lives through exceptional participant-directed programs. Acumen is a great place to work. Our employees make a positive difference in our client's lives by what they do. Among many benefits to working here, we offer medical, dental, and vision coverage, generous paid time off, and incentive bonuses to those who qualify.
OVERVIEW AND ESSENTIAL JOB FUNCTIONS
The Help Desk Tier 1 is responsible for end user support for hardware, software and network to achieve 24/7 secure reliable and efficient operations. This includes computer and telecommunications services and all ancillary support services and equipment.
* Keep tickets up to date and clearly documented in ticket management system
* Basic trouble shooting and analysis
* Maintain hardware including servers, workstations (including PC and win-terms) and phone for all entities supported
* Maintain line of business applications for all entities supported
* Processes employee change event requests including new hires, terminations and transfers
* Processes requests for hardware and software purchases including workstations, phones and peripheral devices (e.g. small printers, docking stations, etc.)
* Email account management
* Phone account management
* Maintain IT asset and contract tracking system
* Basic network (wired and WIFI) maintenance including hardware
* Demonstrates knowledge of and supports each entitys mission and vision, policies and procedures, operation instructions, confidentiality guidelines and code of ethical behavior.
* Performs other job-related duties as requested.
* ALL Acumen employees will be vigilant to support the positive compliant cybersecurity company posture by familiarizing themselves with all policies, procedures, standards, and guidelines and act accordingly. In addition to the cybersecurity requirements of all positions at Acumen, IT Help Desk will support the secure installation / configuration, and remediation of computer hardware, software, systems, networks, printers, scanners and cloud properties.
Qualifications
MINIMUM QUALIFICATIONS
* 1-3 years of desktop support experience
* Microsoft 365 (Office 365, Azure Active Directory, Endpoint Management)
* Experience working with information systems, telecommunications, software applications and testing, hardware repair
* Experience working with users defining problems and solutions
PREFFERED CERTIFICATIONS
* CompTIA A+
* CompTIA Security
Acumen, LLC is an Equal Employment Opportunity (EEO) employer. We embrace diversity in all its form. We provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.
If you require reasonable accommodation for any part of the application process or hiring process, please submit your request through one of the following methods listed below:
(a) Dedicated fax ************
(b) Dedicated email ************************** DISABILITY ACCOMMODATION REQUESTS ONLY
(c) US mail - 4554 E Inverness Ave Mesa, AZ 85206- Attn Human Resources
(d) Dedicated phone ************** Option 1 (Employment Opportunities) DISABILITY ACCOMMODATION REQUESTS ONLY
Group Home Staff for Teen Boys in Foster Care
Mesa, AZ job
Job DescriptionSalary: 17.00
Immediate Openings Available for ALL DAYS OF THE WEEK 2PM TO 10PM. Apply NOW! We have group homes in East Mesa for teen boys in foster care.
Looking for more than just a job? Looking for something more meaningful? Apply today! Minimal experience necessary!
We need enthusiastic, dynamic, animated, individuals to join our exceptional team of outcome-oriented professionals to work with teen boys in foster care. We are hiring male and female staff for our group homes in East Mesa. Part-time benefits available for employees averaging at least 30 hours per week. Typical shifts at our houses include:
Staffs role is to provide support, care, & stability for the boys living in the home and to maintain a safe & family like environment. The Staff will assist the boys by directing interactions, including but not limited to behavioral management and by facilitating therapeutic, recreational, and social life skills. Staff function as a role model, adhering to agency standards of practice for children, staff, and the public. Provides a therapeutic approach during daily routine.
Responsibilities include, but are not limited to:
Behavior Management through Positive Behavior Support strategies.
Administration of Medication.
Completing daily communication (Program log, staff communication log, mileage log, group messaging through apps, etc.)
Transportation to/from, and participation in residents activities (medical/dental/psych, shopping, sporting/extracurricular, social, etc.)
Preparing & cooking meals, house cleaning & maintenance.
Assisting & instructing residents with their chores (as appropriate for individual residents).
Assisting residents in managing their behaviors, by using positive behavior supports.
Follow house rules and schedules to provide consistency
Knowledge, Skills and Abilities
Demonstrates strong boundaries and shows care and concern for children in crisis
De-escalate children when child is dysregulated
Knowledge of basic behavior modification principles, strategies, and techniques.
Demonstrate cultural competency and diversity appreciation.
Recognize, prevent, and respond appropriately to behavioral situations.
Qualifications
Reliable transportation to commute to our Group Homes in East Mesa (Required).
Fluently speak, accurately write and 100% understand the English language(Required).
Minimum 1 year of experience in childcare or related training and education(Required).
High School Diploma or equivalent(Required).
Must be at least twenty-five (25) years of age(Required).
Valid AZ driver's license and able to provide a 36-month clean motor vehicle report in order to be a driver for the agency (Required).
Experience in crisis de-escalation and trauma informed care(Preferred).
Level 1 Fingerprint Clearance Card(Required - must be able to obtain this).
CPR & 1st Aid Certification(Required - we can help you obtain this).
Prevention & Support Certification(Required - we can help you obtain this).This requires you to be able to safely restrain an individual, if absolutely necessary, using your hands and arms in specific methods. It also requires you to be able to get up and down from a kneeling or squatting position.
Equal Opportunity EmployerM/F
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in helping our members become as independent as they can be!
Please, make sure to check your email, as we respond to every applicant. Check your Junk/Spam folder, if you don't see an email from us.
We are a drug-free workplace and employees must submit to random drug tests.
(Direct Support Professional - DSP, Direct Care Worker - DCW, Behavioral Health Technician - BHT, Caregiving, Caregiver, Group Home)
Revenue Cycle Management Analyst
Mesa, AZ job
ABOUT THE COMPANY Acumen is one of the nation's leading fiscal agents offering a portfolio of innovative financial management services backed by superior customer service. Our passion is to help people lead independent lives through exceptional participant-directed programs. Acumen is a great place to work. Our employees make a positive difference in our client's lives by what they do. Among many benefits to working here, we offer medical, dental, and vision coverage, generous paid time off, and incentive bonuses to those who qualify.
OVERVIEW AND ESSENTIAL JOB FUNCTIONS
The Revenue Cycle Management (RCM) Analyst will use analytical skills and attention to detail to drive success. They will use a proactive approach and growth mindset to work effectively across functions, influence upstream process, and work to improve claims acceptance rates.
Billing Optimization and Revenue Recovery:
* Analyze billing data to identify root causes of denials and inefficiencies, focusing on strategic improvements to increase claims acceptance rates, particularly for claims submitted to Centers for Medicare and Medicaid services
* Develop and implement solutions to optimize the billing cycle, ensuring compliance with strict medical billing guidelines and alignment with industry best practices
Advanced Data Analysis and Reporting:
* Utilize strong proficiency in data analysis tools to create sophisticated models and reports that provide deep insights into billing processes
* Prepare detailed presentations that track denial trends, analyze billing performance, and provide actionable insights to senior management
* Utilize strong root cause analysis (RCA) skills to identify and address system or process issues, providing actionable insights and solutions to improve overall efficiency and accuracy in billing and claims processes
Cross-Functional Collaboration:
* Work closely with various departments including Enrollment, Payroll Operations, Tax Operations, and General Ledger to understand and influence the processes that impact billing outcomes
* Advocate for necessary changes in upstream functions to reduce denials and enhance the efficiency of billing practices, ensuring alignment with billing requirements
* Support the implementation of Claims Manager by defining and optimizing related processes, and setting up comprehensive reporting to ensure smooth integration and operational efficiency
Process Improvement:
* Initiate process reviews and lead projects aimed at improving the overall efficiency and effectiveness of the billing processes
* Employ advanced analytical tools and methodologies to develop forecasts and models that predict potential future challenges in billing
* Other duties as assigned
* ALL Acumen employees will be vigilant to support the positive compliant cybersecurity company posture by familiarizing themselves with all policies, procedures, standards, and guidelines and act
Qualifications
MINIMUM QUALIFICATIONS
* Bachelor's degree in Finance, Accounting, Business Administration, or related field
* 3+ years of experience in revenue cycle management, improving processes, and reducing denials
* Strong proficiency in data analysis tools, particularly Excel, and familiarity with medical billing software
* Excellent analytical and problem-solving abilities
* Demonstrated ability to perform root cause analysis to identify and resolve underlying issues.
* Exceptional communication skills, with the ability to influence cross-functional teams and manage projects involving multiple stakeholders
* A proactive, detail-oriented approach, with a relentless drive to pursue revenue optimization and process efficiency
PREFERRED QUALIFICATIONS
* Six Sigma / process improvement certifications
Acumen, LLC is an Equal Employment Opportunity (EEO) employer. We embrace diversity in all its form. We provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.
If you require reasonable accommodation for any part of the application process or hiring process, please submit your request through one of the following methods listed below:
(a) Dedicated fax ************
(b) Dedicated email ************************** DISABILITY ACCOMMODATION REQUESTS ONLY
(c) US mail - 4554 E Inverness Ave Mesa, AZ 85206- Attn Human Resources
(d) Dedicated phone ************** Option 1 (Employment Opportunities) DISABILITY ACCOMMODATION REQUESTS ONLY
Supervisor, Adult Day Center
Mesa, AZ job
RISE is an innovative human services network originally established in 1987 for the purpose of moving individuals living in institutions into family settings. Since that time, services have grown to support children, adults, and families with a variety of needs across multiple states that include residential settings, day programs, employment assistance, managed care, and home and community based services. Since inception, our purpose and mission has remained constant. We create opportunities for and with the people we serve, their families, and for the men and women who work in the direct care profession.
RISE has an exciting opening for an DTA (Day Treatment for Adults) Coordinator. This is a great opportunity for a dedicated professional experienced in developmental disabilities to provide leadership and support to our Direct Support Professional staff and the people and families we serve. The Coordinator is considered a safety sensitive position and this employment opportunity is based out of RISE's DTA Center in Queen Creek, AZ.
Some exciting responsibilities with this position are:
* Responsible for the management and support of RISE'S Day Program Center by implementing RISE's mission, vision and values and includes being an active participant in making a positive impact on the support and running of the activity center programs
* Create, develop, engaging and ongoing programs and activities for our member population to take part in
* Supervising Direct Support Professionals (DSP) staff.
* Establish partnerships with RISE customers i.e. clients, families/guardians and funding agencies
* Overseeing and managing details of company and program records; demonstrate competency in financial and budgetary issues.
* Complete and maintain payroll and billing documentation accurately and within designated time frames.
* Ensuring programs meet licensing/survey requirements and contractual compliance.
* Demonstrate respect and promote choice for those whom we support; daily activities shall be based on the person's choice and plan's outcomes
* Promote the rights of people receiving support and contribute to an environment that is free of abuse, neglect and/or exploitation
* Establish partnerships with RISE customers i.e. clients, families/guardians and funding agencies
Qualifications
* A desire, interest and experience in working with people with disabilities or special needs is required
* High School Diploma or GED and at least a combination of two (2) years supervisory experience
* Good verbal and written communication skills
* Must be able to physically assist people as needed, which may include lifting and/or physically supporting them with or without assistance from another person and train staff in learning these supports
* Good verbal and written communication skills
* Ability to work flexible hours
* Self-directed, work with minimal supervision
* Some travel required within the state
* Bilingual English/Spanish is a plus but not required.
Additional Candidacy Requirements:
* Must possess a valid Arizona driver's license, minimum of twenty-one years of age and meet driver requirements as specified by RISE Insurance Agency
* Must be able to complete a successful background check, drug test and obtain a Level One Fingerprint Clearance Card
If you require reasonable accommodation for any part of the application process or hiring process, please submit your request through one of the following methods listed below:
(a) Dedicated fax ************
(b) Dedicated email ************************** DISABILITY ACCOMMODATION REQUESTS ONLY
(c) US mail - 4554 E Inverness Ave Mesa, AZ 85206- Attn Human Resources
(d) Dedicated phone - ************** Option 1 (Employment Opportunities) DISABILITY ACCOMMODATION REQUESTS ONLY
RISE is a Navajo Preference in Employment Act (NPEA) and Equal Employment Opportunity (EEO) employer. We embrace diversity in all its form. We provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.
Tax Supervisor
Mesa, AZ job
ABOUT THE COMPANY Acumen, LLC. is one of the nation's leading fiscal agents offering a portfolio of innovative financial management services backed by superior customer service. Our passion is to help people lead independent lives through exceptional participant-directed programs. Acumen is a great place to work. Our employees make a positive difference in our clients lives by what they do. Among many benefits to working here, we offer medical, dental and vision coverage, generous paid time off, and incentive bonuses to those who qualify.
OVERVIEW AND ESSENTIAL JOB FUNCTIONS
The Tax Supervisor is responsible for the deposits and filings of Federal, State and local tax returns for a high volume, multi-state fiscal agent. The Tax Supervisor is involved in all aspects of domestic transaction tax compliance and research in the unique field of fiscal intermediaries. This position requires interaction with the finance group as well as other operations groups within the company..
* Supervise a team of Tax Specialists, which involves direct and indirect responsibilities such as interviewing, selecting, training, motivating, providing performance evaluations, overseeing wage and salary administration, balancing workload and developing goals as well as procedures to ensure achievement of goals
* Support the Payroll Manager and Tax team members by serving as the subject matter expert. Leverage the knowledge of the most successful processes and procedures utilized in the department to accomplish the overall goals of the organization
* Ensure the team's accurate processing of data by providing tax guidelines with documentation and training
* Independently research, develop associated processes, and overcome tax-related barriers-of-entry when launching services in a new state or locality
* Accurately prepare original and corrected federal, state and local tax returns, while making corresponding liability payments
* Proactively prevent penalty and non-filling notice situations by leveraging a deadline-driven approach
* Recommend and embrace technology-related tools and systems to increase accuracy, while simultaneously decreasing time-intensive tasks
* Actively provide training to the Tax team members to perform the most accurate and efficient tax processes
* Work well independently with limited supervision and training
* Work a flexible work schedule, including but not limited to weekends, week nights and holidays
* Other duties as assigned
* ALL Acumen employees will be vigilant to support the positive compliant cybersecurity company posture by familiarizing themselves with all policies, procedures, standards, and guidelines and act
Qualifications
MINIMUM QUALIFICATIONS
* High School Diploma or equivalent
* 3+ years' experience working in a multi-state payroll/tax processing arena
* Prior supervisory experience
* Advanced level computer skills with expertise in Word and Excel
* Strong theoretical and practical knowledge of generally accepted accounting principles
* Self-motivated to work independently with limited supervision under time-sensitive constraints
* Excellent organizational and analytical skill sets as well as time management and problem solving abilities
* Ability to effectively communicate both written and orally in group and individual settings and in accurate grammatical form
* Excellent interpersonal skills with the ability to effectively and respectively respond to both customer and team needs
* A high standard of integrity and sound business ethics
Acumen is an Equal Employment Opportunity (EEO) employer. We embrace diversity in all its form. We provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.
If you require reasonable accommodation for any part of the application process or hiring process, please submit your request through one of the following methods listed below:
(a) Dedicated fax ************
(b) Dedicated email ************************** DISABILITY ACCOMMODATION REQUESTS ONLY
(c) US mail - 4554 E Inverness Ave Mesa, AZ 85206- Attn Human Resources
(d) Dedicated phone ************** Option 1 (Employment Opportunities) DISABILITY ACCOMMODATION REQUESTS ONLY
Operations Manager - Payroll
Mesa, AZ job
ABOUT THE COMPANY Acumen, LLC. is one of the nation's leading fiscal agents offering a portfolio of innovative financial management services backed by superior customer service. Our passion is to help people lead independent lives through exceptional participant-directed programs. Acumen is a great place to work. Our employees make a positive difference in our clients lives by what they do. Among many benefits to working here, we offer medical, dental and vision coverage, generous paid time off, and incentive bonuses to those who qualify.
OVERVIEW AND ESSENTIAL JOB FUNCTIONS
The Payroll Manager will provide day-to-day leadership of the Payroll Department which ensures the swift and accurate completion of pay for employees and vendors of Acumen clients and help facilitate clients freedom, choice, and opportunity. The Payroll Manager will be in charge of organizing and overseeing any updates, changes, or onboarding needs of the company payroll processes and systems. They will perform duties that require an understanding of payroll policies, compliance, and procedures with a strong level of customer service. The ideal candidate has managerial and leadership experience and will be in charge of supervising and delegating responsibilities to an assistant payroll manager, payroll leads, and processors.
* Facilitates the development and implementation of all Payroll specific policies and procedures in compliance with all federal, state, and local legal requirements including DOL and IRS compliance.
* Provides leadership, supervision, coaching, feedback, development, and discipline (as necessary) to the Payroll team that consist of 2+ direct reports and numerous indirect reports, and acts as role model within organization.
* Ensures that Payroll members effectively perform the essential functions of their positions while meeting and/or exceeding all customer and contractual expectations and requirements.
* Promotes quality assurance, and ensures all necessary controls are in place within the Payroll department. Facilitates timely corrective and preventive actions to address all quality, training, and performance issues.
* Consistently identifies opportunities for improvement and works with the VP, Operations to identify, test, and implement short-term and long-term resolutions (including process improvement, new technology and training of team members).
* Overall responsibility for the management of the department budget and ensures that resources are available to meet contractual responsibilities.
* Openly and proactively communicates relevant business information (i.e. new business, new policies, expectations) to direct reports through regular one-on-ones and performance management policies and procedures. Open and proactive communication to indirect staff (where applicable) through regular departmental meetings.
* Participate in cross-departmental meetings and facilitate effective cross-departmental communication. Represent the best interests of Acumen and the clients served when interacting with all stakeholders.
* Use strategic and solutions-oriented thinking to complete multiple tasks.
* Ability to prioritize and meet rigid deadlines.
* Able to occasionally work other than typical work hours to meet high volume demands.
* Ensure proper escalation to senior management where appropriate
* Performs all other job-related duties as assigned.
* ALL Acumen employees will be vigilant to support the positive compliant cybersecurity company posture by familiarizing themselves with all policies, procedures, standards, and guidelines and act accordingly.
Qualifications
MINIMUM QUALIFICATIONS
* Credentials as a Certified Payroll Professional (CPP) strongly preferred
* Five plus years payroll management experience, US and Canada including 3-4 years multi-state payroll required
* Project management and systems implementation experience
* Excellent computer skills to include Microsoft Word and Excel
* Maintain confidential information when required by legal or ethical standards and professionalism to ensure the privacy of employee records
* Attention to manage multiple tasks and details in a time sensitive environment
* Ability to prioritize and meet rigid deadlines in a fast paced environment
* Ability to occasionally work other than normal work hours due to increased work loads
PREFFERRED QUALIFICATIONS
* Completion of college-level accounting courses
* Experience managing a team with a track record of exceeding expectations
Acumen is an Equal Employment Opportunity (EEO) employer. We embrace diversity in all its form. We provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.
If you require reasonable accommodation for any part of the application process or hiring process, please submit your request through one of the following methods listed below:
(a) Dedicated fax ************
(b) Dedicated email ************************** DISABILITY ACCOMMODATION REQUESTS ONLY
(c) US mail - 4554 E Inverness Ave Mesa, AZ 85206- Attn Human Resources
(d) Dedicated phone ************** Option 1 (Employment Opportunities) DISABILITY ACCOMMODATION REQUESTS ONLY
Senior Database Administrator
Mesa, AZ job
ABOUT THE COMPANY Acumen, LLC. is one of the nation's leading fiscal agents offering a portfolio of innovative financial management services backed by superior customer service. Our passion is to help people lead independent lives through exceptional participant-directed programs. Acumen is a great place to work. Our employees make a positive difference in our clients lives by what they do. Among many benefits to working here, we offer medical, dental and vision coverage, generous paid time off, and incentive bonuses to those who qualify.
OVERVIEW AND ESSENTIAL JOB FUNCTIONS
The Senior Database Administrator serves as a subject matter expert and technical leader, overseeing the architecture, performance, security, and reliability of our data platform resources. As a senior member of the DCI Engineering team, this individual will spend their time managing the performance, reliability, and availability of production and non-production databases used across the DCI Software product line. The Senior Database Administrator will be the ultimate escalation point for complex data platform performance, availability, and security issues, and will play a key role in ensuring the scalability and sustainability of our data infrastructure.
* Lead the design, implementation, and maintenance of data platform solutions, ensuring alignment with business requirements and industry best practices
* Serve as a technical guide to other SQL analysts and engineers, providing training, knowledge sharing, and technical guidance
* Develop and maintain comprehensive documentation of database architecture, configurations, and operational procedures
* Collaborate with cross-functional teams, including software development, application support, and infrastructure, to ensure seamless integration of database services
* Manage security of data platform resources, implementing security best practices and access controls to protect sensitive data
* Lead cost optimization efforts regarding data platform resources, identifying opportunities for efficiency improvements and cost reductions
* Participate in the evaluation and selection of new database technologies and tools, ensuring alignment with business needs and technical requirements
* Stay up-to-date with the latest database technologies and trends and proactively identify opportunities to leverage new features and capabilities
* Use Power BI and SSRS to create and maintain reports on data needed for customers and internal personnel.
* Assist SQL analysts and other report writers with training and guidance for data reports
* Drive automation initiatives to streamline database administration and data reporting tasks and improve operational efficiency
* Receive, assess, and categorize escalated issues using DCI's ticketing and issue management tools
* Perform regular regression analysis across all environments to identify poor-performing queries and identify potential issues before customer impact
* Perform pre-release performance review in both UAT, and production post-deployment
* Evaluate and monitor index utilization and strategy, implementing solutions on an as-needed basis
* Propose and lead cost reduction efforts in regard to data platform resources
* Identify and tune bottleneck queries (high IO, CPU, record count, run time, execution count)
* Proactively identify and address security vulnerabilities and scalability limitations within the data platform
* Perform database baselining, benchmarking, performance analysis, and tuning functions
* Assist in process development and enhancement in accordance with ITIL best practices
* Act as a technical escalation point for the software development and application support teams
* ALL Acumen employees will be vigilant to support the positive compliant cybersecurity company posture by familiarizing themselves with all policies, procedures, standards, and guidelines and act accordingly. In addition to the cybersecurity requirements of all positions at DCI, the Data Services team will support the secure design, development, security installation/configuration, and remediation of computer hardware, software, systems, networks, printers, scanners, and cloud properties. Additionally, these positions will support the proper conduct of incidents, responses, and investigations.
Qualifications
MINIMUM QUALIFICATIONS
* 7+ years of experience with MS-SQL or similar SQL database writing T-SQL and stored procedures and database schema design
* 5+ years developing or administering large-scale, highly reliable and highly available Internet facing application databases using Microsoft SQL Server, or Azure SQL
* 5+ years of experience in performance monitoring and tuning of SQL based workloads
* 3+ years of experience working with Azure
* 1+ year of experience with Power BI and SSRS for data reports
* Demonstrated ability to coordinate cross-functional work teams toward task completion
* Advanced written and verbal communication skills
* Strong mathematical, problem solving and analytical skills
PREFERRED QUALIFICATIONS
* Experience with non-AzureSQL Azure data platform resources such as Storage accounts, CosmosDB, Azure Data Factory.
* Related certifications such as MCSA: SQL 2016 Database Administration, Azure Database Administrator Associate, Azure Data Fundamentals, or related certifications.
* Experience in developing technical documentation
* Experience using JIRA, Git (BitBucket), Lucid Chart, C#
* Experience with data warehousing and business intelligence concepts
* Experience with scripting languages such as PowerShell or Python for automation of database tasks
Acumen is an Equal Employment Opportunity (EEO) employer. We embrace diversity in all its form. We provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.
If you require reasonable accommodation for any part of the application process or hiring process, please submit your request through one of the following methods listed below:
(a) Dedicated fax ************
(b) Dedicated email ************************** DISABILITY ACCOMMODATION REQUESTS ONLY
(c) US mail - 4554 E Inverness Ave Mesa, AZ 85206- Attn Human Resources
(d) Dedicated phone ************** Option 1 (Employment Opportunities) DISABILITY ACCOMMODATION REQUESTS ONLY
ABOUT THE COMPANY Acumen, LLC. is one of the nation's leading fiscal agents offering a portfolio of innovative financial management services backed by superior customer service. Our passion is to help people lead independent lives through exceptional participant-directed programs. Acumen is a great place to work. Our employees make a positive difference in our clients lives by what they do. Among many benefits to working here, we offer medical, dental and vision coverage, generous paid time off, and incentive bonuses to those who qualify.
OVERVIEW AND ESSENTIAL JOB FUNCTIONS
The Accounts Receivable Team Lead is responsible for overseeing high volume, multi-contract receivables and collections within the fiscal agent operations department. They ensure timely and accurate processing of all AR billing while adhering to various contractual requirements and funding source regulations. The Team Lead will play a key role in managing day-to-day operations, driving process improvements, and supporting a team of specialists to meet performance goals for Acumen, Inc. as well as agencies that contract with Acumen, Inc.
* Organize and supervise the processing of multi-state receivables and collections related to medical and Medicare billings
* Assist the AR team in developing proactive processes for effective and efficient resolution
* Promote a high level of customer service/satisfaction (both internally and externally)
* Assist in identifying key performance indicators for AR and ensure accurate tracking of these indicators.
* Facilitate communication and training in the AR department
* Ensure the team's accurate processing of data by providing billing guidelines with documentation and training
* Train, mentor, and provide guidance to accounts receivable team members, ensuring alignment with company policies and best practices
* Openly communicate expectations, monitor and evaluate individual and team performance, provide feedback and/or disciplinary action
* Provide team members performance evaluations
* Attend and participate in financial operation staff meetings and/or other company meetings as requested
* Maintain customer and personnel confidentiality
* Train, mentor, and provide guidance to AR specialists, ensuring alignment with policies and best practices
* ALL Acumen employees will be vigilant to support the positive compliant cybersecurity company posture by familiarizing themselves with all policies, procedures, standards, and guidelines and act accordingly.
Qualifications
MINIMUM QUALIFICATIONS
* High school diploma or equivalent (a degree in accounting or related field preferred; equivalent work experience may be considered)
* At least 3 years experience in billing and collections, preferably in a high-volume, multi-contract environment
* Ability to logically and efficiently analyze issues and address multiple priorities in a professional manner
* Experience developing policies and procedures for accounts receivable operations
* High standard of integrity
* Demonstrate excellent organizational skills, attention to detail, time management, task oriented, good interpersonal skills, patience and perseverance
* Excellent knowledge of Microsoft Excel and Word as well as E-mail experience. Solomon, HIPAA and Medicaid experience is a plus
Acumen is an Equal Employment Opportunity (EEO) employer. We embrace diversity in all its form. We provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.
If you require reasonable accommodation for any part of the application process or hiring process, please submit your request through one of the following methods listed below:
(a) Dedicated fax ************
(b) Dedicated email ************************** DISABILITY ACCOMMODATION REQUESTS ONLY
(c) US mail - 4554 E Inverness Ave Mesa, AZ 85206- Attn Human Resources
(d) Dedicated phone ************** Option 1 (Employment Opportunities) DISABILITY ACCOMMODATION REQUESTS ONLY
Pediatric Speech Therapist - FT
Mesa, AZ job
RISE Pediatric Therapies is a growing organization that provides support to families of children birth to three years of age with disabilities or special developmental needs, helping them to build on their child's strengths, and to enhance and promote the child's growth, development and learning skills in their natural environment.
We are seeking SPEECH LANGUAGE PATHOLOGIST to hire as independent contractors!
The Speech Language Pathologist is responsible for providing evaluations, assessments, and ongoing therapy for children birth to three years of age.
The Speech Pathologist will work as part of a comprehensive multidisciplinary core team in order to provide screenings, assessments, planning, and on-going services in collaboration with the child's family, medical providers and other community representatives. The Pathologist will participate in a variety of meetings such as attend Core Team meetings, one-on-one family sessions, participate in Individual Family Service Plan meetings to name a few. The support and services the Pathologist provides are conducted in a natural environment (typically home, daycare, park, etc.), in context of the family's typical routines and activities so that information is meaningful and directly relevant to supporting the child. Candidates must be open to a flexible schedule, be willing to work evenings or weekends as needed for service provision to families and travel to attend meetings, training and to provide services in a natural setting in and around the Maricopa City area.
Qualifications
RELEVANT INFORMATION: This is an independent contract position.
* Masters Degree in Speech Therapy is required
* In-home and clinical setting speech therapy experience required; pediatric experience is preferred
* Completion of the AzEIP standards of practice for Early Interventionists within three years of a start date is required, candidate must possess demonstrative knowledge of AzEIP Policies and Procedures and Team Based Model
* Meet all prescribed professional requirements and rules of professional conduct as a Speech Pathologist, including applicable licensure.
* Must be able to complete a successful background check and obtain a Level One Fingerprint Clearance Card
* Bilingual English/Spanish skills is a plus
Important Notes on Continuing Education: If employed as a licensed, registered, and certified professional Speech Language Pathologist; the practitioner shall complete the continuing educations units required to maintain professional credentialing. Services are supported under contract with Arizona Early Intervention Program (AzEIP) participating agency.
RISE Pediatric Therapies offers competitive pay depending on experience.
If you require reasonable accommodation for any part of the application process or hiring process, please submit your request through one of the following methods listed below:
(a) Dedicated fax ************
(b) Dedicated email ************************** DISABILITY ACCOMMODATION REQUESTS ONLY
(c) US mail - 4554 E Inverness Ave Mesa, AZ 85206- Attn Human Resources
(d) Dedicated phone ************** Option 1 (Employment Opportunities) DISABILITY ACCOMMODATION REQUESTS ONLY
RISE is an Equal Employment Opportunity (EEO) employer. We embrace diversity in all its form. We provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.
Lead DSP- Children's Day Center
Mesa, AZ job
RISE is an innovative human services network originally established in 1987 for the purpose of moving individuals living in institutions into family settings. Since that time, services have grown to support children, adults, and families with a variety of needs across multiple states that include residential settings, day programs, employment assistance, managed care, and home and community based services. Since inception, our purpose and mission has remained constant. We create opportunities for and with the people we serve, their families, and for the men and women who work in the direct care profession.
Our mission is to create opportunities for and with people. This encompasses not only individuals and families for whom we provide services and supports to, but also employees and stakeholders. We believe in the individuals, families and employees who are part of our organization and that opportunities can and should be created through all of our actions.
RISE is in a search to hire an individual to help us create new and meaningful opportunities for the people we support.
We are hiring a full-time Lead Direct Support Professional in our Children's Day Program Center located in Queen Creek, AZ
Want to hear more?
If you enjoy leading people and helping others and wish to give back to the community then this is an excellent way to make a difference. The Children's DTA Program Team Lead DSP position involves working with children with Intellectual and/or Developmental Disabilities. This position includes program supervisory, administrative and transportation responsibilities along with direct-care requirements in our Day Program Center setting.
Qualifications
* A desire, interest and experience in working with people with disabilities or special needs required.
* Must be able to physically assist people as needed, which may include lifting and/or physically supporting them with or without assistance from another person and train staff in learning these supports.
* Good verbal and written communication skills.
* Strong multi-tasking, communication and problem solving skills required
* Self-starter with the ability to work with minimal supervision is a must
* Detail-oriented and able to work with and abide by state and organizational rules and policies
* Specific language abilities (other than English) may be required to meet the needs of the people/families receiving support, and demonstrate a knowledge of and respect for cultural differences.
Additional Candidacy Requirements:
* Must be over twenty-one (21) years to drive a RISE vehicle with a valid Arizona driver's license and meet driver requirements as specified by the RISE Insurance Agency
* Must be able to complete a successful background check, driving record check and obtain a Level One Fingerprint Clearance Card
If you are looking for an occupation where you can create a profound relationship as a mentor and a community advocate, RISE is the place for you!
If you require reasonable accommodation for any part of the application process or hiring process, please submit your request through one of the following methods listed below:
(a) Dedicated fax ************
(b) Dedicated email ************************** DISABILITY ACCOMMODATION REQUESTS ONLY
(c) US mail - 4554 E Inverness Ave Mesa, AZ 85206- Attn Human Resources
(d) Dedicated phone ************** Option 1 (Employment Opportunities) DISABILITY ACCOMMODATION REQUESTS ONLY
RISE is an Equal Employment Opportunity (EEO) employer. We embrace diversity in all its form. We provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.
Benefits Assistant - PT
Mesa, AZ job
RISE, Inc., a 35+ year old growth oriented non-profit multi-state organization with annual revenues of $100million+ serving the developmentally disabled community, is seeking a Benefits Specialist. The candidate will be responsible for the administrative functions of company benefit plans. This position will work in our corporate office, which is conveniently located at Greenfield Rd. & US 60 in Mesa, AZ. Salary commensurate with experience.
The Benefits Assistant assists with ensuring accurate enrollment, benefit terminations and employee changes, answering employee questions, reconciling monthly invoices, ACA administration and benefits data audits. This is a part-time, fast-paced position and requires significant expertise with Excel and HR benefit systems.
* Assist with accurate administration of employee benefit programs and plans including: including health & welfare, 401(k), 403(b), disability, term life and ancillary benefits.
* Respond to state requested information regarding benefits enrollment and child support orders.
* Coordinate daily benefits processing, including enrollments, terminations, and claims.
* Resolve assigned benefit-related issues and respond to queries and requests in a timely manner.
* Assist with the maintenance and creation of records, reports, and documentation in accordance with federal, state, and provider regulations.
* Assist with ACA administration and reporting.
* Assist with the reconciliation of monthly invoices.
Qualifications
* Highly proficient with MS Office products, including Word and Excel
* Prior payroll or benefits experience required; college degree in a related field preferred
* Knowledgeable of employee benefit law including ERISA, COBRA, HIPAA, IRS Section 125 preferred
* Significant experience with one or more HRISs, Paycom preferred
* Strong written and verbal communication skills; bi-lingual (English / Spanish) preferred
* Organized, attentive to details and able to manage projects with minimal supervision
If you require reasonable accommodation for any part of the application process or hiring process, please submit your request through one of the following methods listed below:
(a) Dedicated fax ************
(b) Dedicated email *************************** DISABILITY ACCOMMODATION REQUESTS ONLY
(c) US mail - 4554 E Inverness Ave Mesa, AZ 85206- Attn Human Resources
(d) Dedicated phone ************** Option 1 (Employment Opportunities) DISABILITY ACCOMMODATION REQUESTS ONLY
RISE is an Equal Employment Opportunity (EEO) employer. We embrace diversity in all its form. We provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.
Supervisor- Adult Group Home
Gilbert, AZ job
RISE is an innovative human services network originally established in 1987 for the purpose of moving individuals living in institutions into family settings. Since that time, services have grown to support children, adults, and families with a variety of needs across multiple states that include residential settings, day programs, employment assistance, managed care, and home and community based services. Since inception, our purpose and mission has remained constant. We create opportunities for and with the people we serve, their families, and for the men and women who work in the direct care profession.
We are currently in a search to hire a Group Home Coordinator/Supervisor for our adult ID/DD group home in Gilbert, Arizona. The Coordinator is considered a safety sensitive position and ensures smooth day-to-day operations of the group home program, supports a high quality of life for those individuals in residence and that each individuals person-centered needs are supported within the group home. This is a great opportunity for a dedicated professional experienced in developmental disabilities to provide leadership and support to our Direct Support Professional staff and the people we serve and support.
Some exciting responsibilities with this position are:
* Responsible for the management and support of our residential group home program by implementing the RISE mission, vision and values and includes making a positive impact on the support and running of the group home
* Responsible to recruit, hire, coach, train and supervise Direct Support Professionals (DSP) along with performance management of Direct Support Professional (DSP) staff in the home
* Overseeing and managing details of company and program records
* Complete and maintain payroll and billing documentation accurately and within designated time frames
* Ensuring programs meet licensing/survey requirements and contractual compliance
* Demonstrate competency in financial and budgetary issues
* Ensure that people are assisted (as relevant to the person) with supports of daily living, accessing the community, medication and medical issues when indicated, and frequently interacts with people receiving support
* Ensures that a clean and safe environments are maintained and that support provided meets expectations of all policies and procedures; complies with all AZ Department of Economic Security. Division of Developmental Disabilities and other relevant licensing requirements
* Ensures compliance with all RISE and AZ State DDD regulations and policies
Qualifications
* A desire, interest and experience in working with people with disabilities or special needs is a strong requirement
* High School Diploma or GED
* At least a combination of two (2) years work and supervisory experience with an organization or agency providing home care support services
* Experience providing person-centred philosophy for people with developmental and physical disabilities in a long term setting
* Must demonstrate dedication to quality support for individuals, be self-motivated, honest, dependable and flexible
* Good verbal and written communication skills
* Superb organization skills and strong attention on details
* Language ability (other than English) may be required to meet specific needs of the program
* Ability to work flexible hours and be on call
* Self-directed and works with minimal supervision
Additional Candidacy Requirements:
* Must possess a valid Arizona driver's license, minimum of twenty-one years of age and meet driver requirements as specified by RISE Insurance Agency
* Must be able to complete a successful background check, driving record check and obtain a Level One Fingerprint Clearance Card
If you meet the qualifications on this posting and are interested in joining an amazing team that contributes in making a difference, apply online and include your resume and a cover letter with your application.
Competitive salary and excellent benefits that include medical, dental, vision, STD, LTD, FSA, and a 403(b) that includes an employer contribution.
If you require reasonable accommodation for any part of the application process or hiring process, please submit your request through one of the following methods listed below:
(a) Dedicated fax ************
(b) Dedicated email ************************** DISABILITY ACCOMMODATION REQUESTS ONLY
(c) US mail - 4554 E Inverness Ave Mesa, AZ 85206- Attn Human Resources
(d) Dedicated phone ************** Option 1 (Employment Opportunities) DISABILITY ACCOMMODATION REQUESTS ONLY
RISE is an Equal Employment Opportunity (EEO) employer. We embrace diversity in all its form. We provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.
Revenue Cycle Manager
Mesa, AZ job
ABOUT THE COMPANY Acumen, LLC. is one of the nation's leading fiscal agents offering a portfolio of innovative financial management services backed by superior customer service. Our passion is to help people lead independent lives through exceptional participant-directed programs. Acumen is a great place to work. Our employees make a positive difference in our clients lives by what they do. Among many benefits to working here, we offer medical, dental and vision coverage, generous paid time off, and incentive bonuses to those who qualify.
OVERVIEW AND ESSENTIAL JOB FUNCTIONS
The Revenue Cycle Manager (RCM) leads a high-performing team of Operations and RCM Analysts responsible for optimizing the organization's end-to-end revenue cycle. This role provides strategic leadership across Finance, Billing, Payroll, and Enrollment functions-driving process improvement, financial accuracy, and operational efficiency. The RCM Manager serves as the central architect for data-driven decision-making, ensuring scalable systems, compliant billing practices, and improved cash flow visibility across all programs.
Billing Optimization and Revenue Recovery:
* Conduct deep analyses of billing systems, workflows, and dependencies to correct gaps affecting cash flow.
* Develop and implement targeted solutions to reduce delays, increase revenue recognition, and improve claim acceptance rates.
* Partner with Finance to align billing with broader financial goals, ensuring accurate and timely revenue capture.
* Lead integration and adoption of new RCM tools, ensuring smooth cross-functional implementation and ongoing optimization.
* Create standardized reporting tools and dashboards to enhance visibility of key billing and cash flow metrics.
Advanced Data Analytics & Reporting:
* Lead the design, testing, and deployment of Power BI dashboards to track operational performance, forecasting, and strategic planning.
* Collaborate with stakeholders to define reporting needs and translate business requirements into actionable data insights.
* Improve forecasting models by incorporating program variability, historical trends, and operational inputs.
* Partner with the BI team to ensure consistency, scalability, and adherence to reporting best practices.
Cross-Functional Collaboration:
* Drive collaboration between Billing, Payroll, Enrollment, and Finance to ensure data integrity and alignment.
* Serve as the primary liaison between internal teams, leadership, and external consultants to align strategic goals.
* Support enterprise system implementations such as Claims Manager by optimizing related workflows and reporting structures.
* Identify and resolve cross-departmental inefficiencies impacting the revenue cycle.
Process Improvement & Automation:
* Lead initiatives to streamline manual processes through automation, data standardization, and workflow redesign.
* Document and map complex operational workflows to improve scalability and communication across departments.
* Use predictive analytics to anticipate potential revenue challenges and design proactive solutions.
* Champion continuous improvement projects that enhance the overall efficiency and scalability of RCM operations.
Strategic Leadership & Team Development:
* Lead, mentor, and develop a team of RCM and Reporting Analysts, fostering a culture of accountability, innovation, and growth.
* Oversee recruitment, onboarding, and professional development to build analytical and operational excellence.
* Facilitate daily operations, manage priorities, and remove blockers to ensure team success and cross-functional alignment.
* Coordinate Power BI workspace management, ensuring data integrity, refresh scheduling, and stakeholder communication.
Organizational Impact & Culture Building:
* Contribute to company-wide initiatives focused on professionalism, operational excellence, and employee engagement.
* Promote collaboration, transparency, and cross-functional understanding through clear documentation and strategic communication.
* Support leadership in identifying systemic issues and implementing sustainable solutions that strengthen financial performance and organizational culture.
Qualifications
MINIMUM QUALIFICATIONS
* Bachelor's degree in Finance, Business Administration, Accounting, Data Analytics, or related field.
* 5+ years of experience in revenue cycle management, billing operations, or financial analysis.
* 2+ years of experience managing or leading analytical or operational teams.
* Proficiency in Microsoft Power BI, Excel, and data analytics tools.
* Strong understanding of healthcare or Medicaid/Medicare billing processes and revenue recognition principles.
* Demonstrated ability to lead cross-functional projects and drive measurable performance improvements.
* Lean/Six Sigma Certified
* Excellent analytical, problem-solving, and communication skills
* Experience in process documentation, requirements gathering, and workflow redesign
* Ability to balance hands-on data work with strategic thinking and cross-functional collaboration
PREFERRED QUALIFICATIONS
* Master's degree in Business Administration, Finance, or related field.
* Experience in fiscal intermediary or healthcare service organizations.
* Knowledge of SQL, Power Automate, or similar data integration tools.
* Familiarity with ERP systems such as NetSuite and workflow management platforms.
* Proven track record of implementing automation or process redesign initiatives in large-scale operations.
Acumen is an Equal Employment Opportunity (EEO) employer. We embrace diversity in all its form. We provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.
If you require reasonable accommodation for any part of the application process or hiring process, please submit your request through one of the following methods listed below:
(a) Dedicated fax ************
(b) Dedicated email ************************** DISABILITY ACCOMMODATION REQUESTS ONLY
(c) US mail - 4554 E Inverness Ave Mesa, AZ 85206- Attn Human Resources
(d) Dedicated phone ************** Option 1 (Employment Opportunities) DISABILITY ACCOMMODATION REQUESTS ONLY
Software Development Manager
Mesa, AZ job
ABOUT THE COMPANY Direct Care Innovations (DCI) is a Software as a Service (SaaS) provider offering a state-of-the-art business management platform designed uniquely for Medicaid service providers. Our software gives providers the power of their data through automation to reduce overtime, increase utilization, and control their budget. This allows us to achieve our mission of providers being able to put money back in the hands of direct care workers. Among many benefits to working here, we offer medical, dental, and vision coverage, generous paid time off, and incentive bonuses to those who qualify. All of this makes DCI a great and fulfilling place to work.
OVERVIEW AND ESSENTIAL JOB FUNCTIONS
The Manager of Software Development will be responsible for managing the team of software developers responsible for creating customized software solutions such as web services, mobile app development, user interfaces, coding programs, and databases while managing the maintenance of each. They will have a working knowledge of wireframes, code review, ERD diagrams, decision tree documentation, and lead development. The ideal candidate will contribute to the architecture and design of solutions based on current and future requirements. They will be responsible for code review as well as database architecture and oversite. We are looking for an analytical and results-driven technician who possesses a strong understanding of systems automation and interface, software, and system architecture.
* Manage the team responsible with designing, developing, and installing software solutions and required for the DCI application.
* Determine operational feasibility by evaluating analysis, problem definition, requirements, solution development, and proposed solutions.
* Develop software solutions by studying information needs, conferring with users, and studying systems flow, data usage, and work processes.
* Responsible for relational database design.
* Follows the software development lifecycle.
* Document and demonstrate solutions by developing documentation, flowcharts, layouts, diagrams, charts, code comments and clear code.
* Prepare and install solutions by determining and designing system specifications, standards, and programming.
* Improve operations by conducting systems analysis and recommending changes in policies and procedures.
* Ensure systems integration with all APIs presently used and in future opportunities.
* Protect operations by keeping information confidential.
* Provide information by collecting, analyzing, and summarizing development and service issues
* Hiring and training development team, managing teams of developers or vendors while adding to our culture and creating a winning atmosphere.
* Solid understanding of Computer Science concepts and modern software architecture and development principles
* Knowledge and experience with CRM technologies.
* Recognized expert in multiple technological areas or disciplines.
* Agile software development knowledge and experience. (i.e. Scrum, Kanban, etc.)
* Strong knowledge and experience with Agile Best Practices / Scrum methodologies
* Deep understanding of all phases of the SDLC, with hands-on experience in multiple development languages
* Solid business and financial acumen. Responsibility for a large budget with a demonstration of on-time delivery, on budget, per promised scope, and meeting or exceeding quality expectations.
* ALL DCI employees will be vigilant to support the positive compliant cybersecurity company posture by familiarizing themselves with all policies, procedures, standards, and guidelines and act accordingly. This position is expected to exert the utmost care, due diligence, and ensure the proper compliance for all computer, server and cloud systems. This position is trusted to ensure proper protections for all sensitive information created, stored, transmitted and otherwise processed by supporting barriers deterring unauthorized access, recognizing and reporting problems that are uncharacteristic of business activity and known and as-yet unrecognized vulnerabilities and risks in hardware and software. This position will support the management and monitoring of any attacks and intrusions, forensics and subsequent activities.
Qualifications
MINIMUM QUALIFICATIONS
* Bachelors or Masters degree in CS/CE or equivalent
* 10 years of general development experience
* 2-5 years of CRM development experience
* Proficiency in SQL and general database architecture
* Proficiency in MS Azure
* Excellent verbal and written communication skills
* Full-stack development preferred with a focus on C# and .Net
* Familiarity with PHP, SQL, Java, LAM
DCI is an Equal Employment Opportunity (EEO) employer. We embrace diversity in all its form. We provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.
If you require reasonable accommodation for any part of the application process or hiring process, please submit your request through one of the following methods listed below:
(a) Dedicated fax ************
(b) Dedicated email ************************** DISABILITY ACCOMMODATION REQUESTS ONLY
(c) US mail - 4554 E Inverness Ave Mesa, AZ 85206- Attn Human Resources
(d) Dedicated phone ************** Option 1 (Employment Opportunities) DISABILITY ACCOMMODATION REQUESTS ONLY
Quality & Compliance Specialist
Mesa, AZ job
ABOUT THE COMPANY Acumen, LLC. is one of the nation's leading fiscal agents offering a portfolio of innovative financial management services backed by superior customer service. Our passion is to help people lead independent lives through exceptional participant-directed programs. Acumen is a great place to work. Our employees make a positive difference in our clients lives by what they do. Among many benefits to working here, we offer medical, dental and vision coverage, generous paid time off, and incentive bonuses to those who qualify.
OVERVIEW AND ESSENTIAL JOB FUNCTIONS
The Quality and Compliance (QC) Specialist must maintain a detailed understanding of all current AFA contracts, as well as a basic understanding of all functions within Operations in order to assist with high priority issues and projects that require a quick turnaround. They must have the ability to gather information and research contract compliance issues in order to support Quality and Compliance, Program Managers, and Operations teams. The QC Specialist will assist the Quality and Compliance Department with responding to internal and external requests for information, audits, subpoenas, complaints, and surveys. This person must have excellent project management skills, and be able to foster a cohesive company-wide-team approach to quality improvement.
* Maintain detailed understanding of all current AFA contracts and provider manuals, acting as a contract/manual subject matter expert
* Act as a liaison between the Program Managers/ Executive Directors and Operations teams, communicating and helping to resolve any issues concerning contract /legislative changes, contract deliverables, quality concerns, and other various issues that may directly impact the customer or Acumen, Inc.
* Serve as contract administrator, focusing on successful completion/implementation of all contract deliverables, including: state audits; emergency management, internal trainings on state and program requirements/business rules, internal reporting of survey results and implementation of any corrective action plans, and coordination with appropriate state/program on Requests for Information and other communications.
* Document management, including forms, program communication, manual updates, and fact sheet updates.
* Identify and develop action plans and/or efficiencies in response to trends and risks across states and programs
* Independently manage and prioritize multiple projects at once and makes decisions about their relative priority at any given time
* Facilitate cross-department participation to compile accurate documentation needed for timely responses to Audits, Subpoenas and
* RFI, while maintaining detailed records as they relate to the request in compliance with HIPAA and contract requirements
* Package audit results, identify trends and provide feedback for internal quality improvement projects
* Oversee the complaint process for tracking and trending purposes and conduct reviews of quality issues and client concerns for trends
* Assist departments with the development of corrective and preventatives actions necessary to resolve further issues
* Research, develop, and maintain systems to ensure the organization complies with all policy, process, contract, and regulatory requirements
* Lead quality improvement and compliance endeavors with a disciplined and structured problem solving approach that aligns to business priorities
* Develop project plans and schedules
* Develop internal and external audits and surveys, then analyze and report results to measure organizational success and establish future goals to improve customer satisfaction
* Provide staff training and tracking in support of meeting contractual training requirements as needed/requested
* Occasionally work late or on weekends as needed to ensure deadlines and/or high volume demands are met
* Perform other work-related duties as assigned
* ALL Acumen employees will be vigilant to support the positive compliant cybersecurity company posture by familiarizing themselves with all policies, procedures, standards, and guidelines and act accordingly
Qualifications
MINIMUM QUALIFICATIONS
* Valid drivers license within state of residence.
* Valid automobile insurance.
* Ability to communicate both orally and in writing.
* Accuracy and the ability to handle responsibility with limited supervision.
* High standards of integrity and honesty.
* Demonstrate excellent organizational skills, attention to detail, time management, task oriented, good interpersonal skills, patience, perseverance, and follow through skills.
* Knowledge of basic computer skills to include Microsoft Word, Excel and internet e-mail experience.
* Must participate in training necessary to learn and become proficient in all Acumen specific programs (i.e. Laserfische/AFA DCI)
PREFERRED QUALIFICATIONS
* Bachelors degree in Social Sciences or other related field, or equivalent years of experience in social services, financial management or human resources.
Acumen is an Equal Employment Opportunity (EEO) employer. We embrace diversity in all its form. We provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.
If you require reasonable accommodation for any part of the application process or hiring process, please submit your request through one of the following methods listed below:
(a) Dedicated fax ************
(b) Dedicated email ************************** DISABILITY ACCOMMODATION REQUESTS ONLY
(c) US mail - 4554 E Inverness Ave Mesa, AZ 85206- Attn Human Resources
(d) Dedicated phone ************** Option 1 (Employment Opportunities) DISABILITY ACCOMMODATION REQUESTS ONLY
A/R Specialist
Mesa, AZ job
ABOUT THE COMPANY Acumen is one of the nation's leading fiscal agents offering a portfolio of innovative financial management services backed by superior customer service. Our passion is to help people lead independent lives through exceptional participant-directed programs. Acumen is a great place to work. Our employees make a positive difference in our client's lives by what they do. Among many benefits to working here, we offer medical, dental, and vision coverage, generous paid time off, and incentive bonuses to those who qualify.
OVERVIEW AND ESSENTIAL JOB FUNCTIONS
The AR Specialist is responsible for ensuring accurate and timely full cycle accounts receivable billing, payments, and collections within Acumen
for reimbursement. This individual will provide these services to a variety of funding sources as determined and directed by the various program contracts
* Accurate and timely preparation of electronic and/or hardcopy medical claims for a variety of funding sources
* Maintain, create, and update Excel spreadsheets for funding sources
* Import billings and post payments into accounting software within rigid timelines
* Determine and initiate action to resolve denied invoices and all ancillary collection processes
* Stay up to date and implement all contract changes and updates
* Develop and maintain good relationships with internal and external customers
* Provide feedback and suggestions for improved systems and efficiencies
* Maintain customer confidentiality
* Adhere to all accounting policies, procedures, and guidelines
* Perform other job-related duties as directed by the supervisor
* Research and problem solve independently on a case by case basis
* ALL Acumen employees will be vigilant to support the positive compliant cybersecurity company posture by familiarizing themselves with all policies, procedures, standards, and guidelines and act accordingly
Qualifications
MINIMUM QUALIFICATIONS
* Intermediate level of Excel (VLook ups, Pivot Tables, Basic Formulas)
* Demonstrates excellent organizational skills, time management, and task orientation
* Knowledge of basic computer skills (Gmail, Microsoft Suite)
* Work well independently with limited supervision
* Work as a self starter with effective communication skills
* Ability to prioritize and handle multiple deadlines successfully
* Ability to work in a fast paced environment
* Experience working with multiple applications simultaneously
* Ability to logically and efficiently analyze issues
* Ability to communicate both orally and in writing in a professional manner
* Attention to detail and critical thinking skills
* High standard of integrity
* Ability to work independently and as a team player
* High school diploma or equivalent
* Basic math skills
PREFERRED QUALIFICATIONS
* Billing and collections experience preferred
* 10 key by touch
* Microsoft Dynamics
* Knowledge of HIPAA and Medicaid experience is a plus
Acumen, LLC is an Equal Employment Opportunity (EEO) employer. We embrace diversity in all its form. We provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.
If you require reasonable accommodation for any part of the application process or hiring process, please submit your request through one of the following methods listed below:
(a) Dedicated fax ************
(b) Dedicated email ************************** DISABILITY ACCOMMODATION REQUESTS ONLY
(c) US mail - 4554 E Inverness Ave Mesa, AZ 85206- Attn Human Resources
(d) Dedicated phone ************** Option 1 (Employment Opportunities) DISABILITY ACCOMMODATION REQUESTS ONLY
Family Support Specialist - PT
Mesa, AZ job
RISE is an innovative human services network originally established in 1987 for the purpose of moving individuals living in institutions into family settings. Since that time, services have grown to support children, adults, and families with a variety of needs across multiple states that include residential settings, day programs, employment assistance, managed care, and home and community based services. Since inception, our purpose and mission has remained constant. We create opportunities for and with the people we serve, their families, and for the men and women who work in the direct care profession.
Our mission is to create opportunities for and with people. This encompasses not only individuals and families for whom we provide services and supports to, but also employees and stakeholders. We believe in the individuals, families and employees who are part of our organization and that opportunities can and should be created through all of our actions.
RISE is hiring full time and/or part time Family Support Specialists for Maricopa county clients. This is a remote position with occasional in office work out of our Mesa, AZ office, This position delivers the Family Connections and Nurturing Parenting Programs using evidence-based models, in-home case management and supportive services to families based on the needs, concerns, and/or stressors identified by Arizona Department of Child Services (ADCS) and the Family in order to enhance protective capacities and factors within the home to stabilize and preserve the home environment through behavioral changes by the parent/caregiver through the implementation of the RISE Services Inc. mission, vision, and values and compliance with all company and state regulations and policies.
Job Responsibilities:
* Provide short term, time-limited coordination of services and resources to all assigned families based on the needs, concerns and stressors of the child(ren) and the family, and enhance the protective capacities or strengthen the protective factors identified and outlined by ADCS
* Meet with families based on contract requirements and their needs (weekly, monthly) to address and resolve issues or concerns, using evidence-based curriculum and community resources including but not limited to: nutrition and home management, communication and negotiation skills, child development, education on safe sleep, systems of support
* Accepts responsibility for cases assigned by the Team Lead. Works collaboratively with the Team Lead to support and assist the family in reaching positive outcomes
* Ensure contract timelines are met including weekly progress notes, and all other assigned tasks
* Be flexible to meet the needs of the families served, including evenings and weekends; accepts emergency phone responsibility when assigned. Extensive travel around the assigned county or metro area is required
Qualifications
* Must have a minimum of a Bachelor's level degree with related work experience working with family dynamics
* Education and/or experience related to the service provided, including the ability to relate to families of varied lifestyles, backgrounds, and ethnicities; including experience with cultural diversity, assessing a family's strengths and weaknesses, knowledge of child abuse, neglect and child development, and a working knowledge of the Department of Child Safety
* Must have verbal and written communication skills adequate to the specific job task required and communicate effectively in individual or group situations including demonstrating listening skills; must be able to communicate effectively in writing using accurate grammatical form; must be able to read and interpret written information; and must be able to communicate with multiple customers including the people receiving support, advisors, state personnel (ADCS) and others
* Ability to write and review assessments, maintain accurate documentation, and interpret policies and state Family Preservation regulations
* Language ability (other than English) may be required to meet specific needs of people receiving support
* Appropriate telephone etiquette and skills required along with utilization of personal cell phone
* Knowledge of Microsoft Office software, Google Workspace and Google Suite
* Ability to work flexible hours and travel as needed
* Occasional evening hours will be required to accommodate clients' schedules
* Must be able to obtain a clear pre-employment drug test result, as well as clear random annual drug testing results
* Must obtain satisfactory background check and a Level One Fingerprint Clearance Card (Must clear an Arizona Central Registry check; have not been placed on probation or parole for the last ten (10) years from present date; and/or have no civil, criminal, or juvenile restraining orders within the last ten (10) years from present date)
* Must have reliable transportation that passes RISE random vehicle inspections; possess valid car insurance and registration and a valid Arizona driver's license that has not been suspended or revoke within the last three (3) years from present date
This position offers excellent benefits that includes vacation and sick accruals, medical, dental, vision, STD, LTD, FSA, and a 403(b) retirement plan with an employer contribution.
If you meet the qualifications on this posting and are interested in joining an amazing team that contributes in making a difference, apply online and include your resume and a cover letter with your application.
If you require reasonable accommodation for any part of the application process or hiring process, please submit your request through one of the following methods listed below:
DISABILITY ACCOMMODATION REQUESTS ONLY
(a) Dedicated fax ************
(b) Dedicated email ************************** DISABILITY ACCOMMODATION REQUESTS ONLY
(c) US mail - 4554 E Inverness Ave Mesa, AZ 85206- Attn Human Resources
(d) Dedicated phone - ************** Option 1 (Employment Opportunities)
RISE is an Equal Employment Opportunity (EEO) employer. We embrace diversity in all its form. We provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.
Financial Analyst
Mesa, AZ job
ABOUT THE COMPANY Acumen is one of the nation's leading fiscal agents offering a portfolio of innovative financial management services backed by superior customer service. Our passion is to help people lead independent lives through exceptional participant-directed programs. Acumen is a great place to work. Our employees make a positive difference in our client's lives by what they do. Among many benefits to working here, we offer medical, dental, and vision coverage, generous paid time off, and incentive bonuses to those who qualify.
OVERVIEW AND ESSENTIAL JOB FUNCTIONS
The Financial Analyst is responsible for impactful items including budgeting, forecasting, reporting, and analysis.
* Owning the annual budget process
* Prepare various ad-hoc reports and analysis for senior management
* Prepare monthly Power BI reporting packages for senior and executive management
* Lead and model new business pricing templates with various stakeholders
* Execute value-added analysis. Develop and provide recommendations to management on profit optimization
* Lead in budgeting and forecasting processes
* Help drive key insights and analytics
* Identify positive and negative operations trends and their effects on financial performance.
* Answer WHY things are happening
* Participation in RFP's, special projects, ad hoc research and analysis as needed
* Support compliance and improve processes and internal controls in areas of responsibility
* Support annual financial audit
* Other finance/accounting projects as needed
* ALL Acumen employees will be vigilant to support the positive compliant cybersecurity company posture by familiarizing themselves with all policies, procedures, standards, and guidelines and act accordingly
Qualifications
MINIMUM QUALIFICATIONS
* Bachelor's degree in finance/accounting or related field
* 3-5 years' experience in a similar role
* Very strong analytical and problem-solving skills
* Advanced Excel skills (e.g. XLOOKUP, pivot tables, INDEX MATCH, GETPIVOTDATA, SUMIFS)
* Advanced knowledge of Power BI and the Microsoft Power Platform
* Excellent client service skills and professional demeanor
* High degree of organization and attention to detail
* Strong oral and written communication skills, particularly the ability to communicate to a wide range of audiences
* Ability to maintain confidentiality and exercise discretion
* Working knowledge of an ERP system productivity software such as Microsoft Office (Word, Excel, PowerPoint, and Outlook)
PREFERRED QUALIFICATIONS
* Working knowledge of NetSuite
Acumen, LLC is an Equal Employment Opportunity (EEO) employer. We embrace diversity in all its form. We provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.
If you require reasonable accommodation for any part of the application process or hiring process, please submit your request through one of the following methods listed below:
(a) Dedicated fax ************
(b) Dedicated email ************************** DISABILITY ACCOMMODATION REQUESTS ONLY
(c) US mail - 4554 E Inverness Ave Mesa, AZ 85206- Attn Human Resources
(d) Dedicated phone ************** Option 1 (Employment Opportunities) DISABILITY ACCOMMODATION REQUESTS ONLY