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  • Customer Learning Consultant

    Gong.Io Inc. 4.3company rating

    Gong.Io Inc. job in New York, NY or remote

    Gong harnesses the power of AI to transform how revenue teams win. The Gong Revenue AI Operating System unifies data, insights, and workflows into a single, trusted system that observes, guides, and acts alongside the world's most successful revenue teams. Powered by the Gong Revenue Graph, AI-powered intelligence, specialized agents, and trusted applications, Gong helps more than 5,000 companies around the world deeply understand their teams and customers, automate critical sales workflows, and close more deals with less effort. For more information, visit ************ At Gong, you will join a company built on innovative products, ambitious goals, and passionate people. We are shaping the future of revenue intelligence and we want people who are excited to build what comes next. You will work with a team that dreams big, moves fast, and cares deeply about the craft and about each other. Here, transparency and trust are core to how we operate, and every person has the opportunity to make a visible impact. If you want to grow, stretch, and do work that truly matters, Gong is the place to do the best work of your career. Gong empowers everyone in revenue teams to improve productivity, increase predictability, and drive revenue growth by deeply understanding customers and business trends; driving impactful decisions and actions. The Gong Revenue AI Platform captures and contextualizes customer interactions, surfaces insights and predictions, and powers actions and workflows that are essential for business success. More than 4,500 companies around the world rely on Gong to unlock their revenue potential. For more information, visit ************ As a Customer Learning Consultant, you will serve as the primary strategic partner and subject matter expert on learning methodologies for our largest global Enterprise accounts. You will architect and execute comprehensive learning strategies that span the entire customer lifecycle, bridging the gap between high-stakes initial rollouts and long-term continuous education for multi-year partners. Acting as the central pillar of the delivery team, you will translate custom SOWs into robust training plans, navigating complex stakeholder relationships, customizing strategies for diverse cultural needs, and ensuring every engagement drives deep adoption and creates lifelong #RavingFans of Gong. RESPONSIBILITIES * You will effectively translate Gong's curriculum into interactive, multi-tier live training programs tailored to the specific business goals of our Enterprise customers. * You will act as the "boots on the ground" for the Instructional Design team, leveraging insights from live sessions to identify gaps in education materials and proactively working to address them. * You must be able to explain the behind the learning strategy to senior stakeholders, positioning yourself as the main point of contact for their learning success. * You will design and lead high-impact sessions across all formats from virtual to in-person trainings. * This role supports our global footprint. You must be willing to travel periodically (estimated up to 25%+) to deliver onsite trainings (including US, EMEA, and APAC regions). * You have the resilience to manage time-zone complexities and the skill to adapt your teaching style to diverse cultural audiences. * You will serve as the voice of the customer back to the business, collaborating with cross functional teams to ensure our training aligns with the latest features and market needs. * You will work lock-step with Professional Services, Customer Success, and Support to ensure a seamless customer experience from the SOW signature to post-training implementation to ongoing training post implementation. * You need to be articulate, dynamic, and capable of commanding a room. You bring the energy required to turn skeptical users into passionate adopters. * Conduct regular, high-quality communications (verbal and written) with all project stakeholders, from core teams to VP/Director-level sponsors. QUALIFICATIONS * 3+ Years High-Impact SaaS Experience. You have a track record of delivering consultative training within the SaaS space. Experience is not just about delivery; it's about driving adoption and strategy for complex organizations. * Proven ability to manage a portfolio of multiple large Enterprise accounts concurrently. You can juggle varying implementation timelines and custom SOWs without compromising the customer experience. * You possess deep domain knowledge (Sales/Revenue Intelligence) and use it to drive customer success, quickly establishing yourself as a trusted advisor to our clients. * You are energetic, compelling, and possess the executive presence required to engage audiences ranging from end-users to C-Suite leadership. You aren't just "not afraid" to present; you thrive on the stage. * You are skilled at navigating resistance and influencing senior stakeholders to adopt new behaviors and methodologies. * You have a growth mindset. You crave feedback both internally from your team and in real-time from your audience and use it to constantly refine your craft. * You understand the reality of global business and can manage your energy across time zones. You are willing and able to travel up to 50% including to NAMER, EMEA, APJ/APAC. * You thrive in a fast-moving, changing environment where priorities shift. You can pivot quickly while keeping a positive attitude. * Languages: English required. Additional languages are a plus. PERKS & BENEFITS * We offer Gongsters a variety of medical, dental, and vision plans, designed to fit you and your family's needs. * Wellbeing Fund - flexible wellness stipend to support a healthy lifestyle. * Mental Health benefits with covered therapy and coaching. * 401(k) program to help you invest in your future. * Education & learning stipend for personal growth and development. * Flexible vacation time to promote a healthy work-life blend. * Paid parental leave to support you and your family. * Company-wide recharge days each quarter. * Work from home stipend to help you succeed in a remote environment. The annual salary hiring range for this position is $100,000 - $135,000 USD. Compensation is based on factors unique to each candidate, including, but not limited to, job-related skills, qualification, education, experience, and location. At Gong, we have a location-based compensation structure, which means there may be a different range for candidates in other locations. The total compensation package for this position, in addition to base compensation, may include incentive compensation, bonus, equity, and benefits. Some of our sales compensation programs also offer the potential to achieve above targeted earnings for those who exceed their sales targets. We are always looking for outstanding Gongsters! So if this sounds like something that interests you regardless of compensation, please reach out. We may have more roles for you to consider and would love to connect. We have noticed a rise in recruiting impersonations across the industry, where scammers attempt to access candidates' personal and financial information through fake interviews and offers. All Gong recruiting email communications will always come from ************ domain. Any outreach claiming to be from Gong via other sources should be ignored. Gong is an equal-opportunity employer. We believe that diversity is integral to our success, and do not discriminate based on race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, military status, genetic information, or any other basis protected by applicable law. To review Gong's privacy policy, visit ********************************************************** for more details.
    $100k-135k yearly Auto-Apply 10d ago
  • Manager, Technical Support

    Gong.Io 4.3company rating

    Gong.Io job in Salt Lake City, UT or remote

    Gong empowers everyone in revenue teams to improve productivity, increase predictability, and drive revenue growth by deeply understanding customers and business trends; driving impactful decisions and actions. The Gong Revenue AI Platform captures and contextualizes customer interactions, surfaces insights and predictions, and powers actions and workflows that are essential for business success. More than 4,500 companies around the world rely on Gong to unlock their revenue potential. For more information, visit ************ As a Manager, Technical Support, you will be at the forefront of the Gong leadership experience, enabling your team to create #ravingfans by providing an exceptional and consultative support experience for our customers. You will empower your Technical Support Associates to be proactive, innovative, and strategic problem-solvers. This role is about more than just managing queues; it's about building a scalable function that delights customers long-term while achieving operational excellence. RESPONSIBILITIES Own Team Culture: Cultivate a high-energy, positive, and accountable team environment that is focused on continuous improvement and delivering exceptional customer results. Mentor and Develop a High-Performing Team: Directly manage, coach, and motivate a team of Technical Support Associates, fostering a culture of continuous learning, curiosity, and high accountability. Champion Technical Enablement & Training: Play a key, collaborative role in the development and execution of our support enablement program. You will be crucial in ensuring that onboarding, ongoing training, and knowledge resources are successful, effective, and rapidly build deep product and technical expertise. Recruitment and Onboarding: Actively participate in the recruiting, interviewing, and hiring of new Technical Support Associates to quickly scale the team while maintaining a high talent bar. Performance Management: Set clear performance expectations and provide regular feedback through 1:1s, performance reviews, and calibration sessions. Foster Collaboration: Encourage and facilitate a culture of knowledge sharing and collaboration within the team and with cross-functional partners, ensuring complex technical issues are resolved efficiently. Manage to World-Class SLAs and KPIs: Develop, track, and manage key performance indicators (KPIs) and service level agreements (SLAs), consistently driving the team to achieve high standards for efficiency, quality, and time-to-resolution. Process Optimization: Champion process improvements, tools, and best practices to increase team productivity and enhance the overall customer support experience. We encourage thinking big and questioning the status quo. Escalation Management: Handle high-priority customer escalations with tact, urgency, and clear communication, ensuring a swift and satisfactory resolution. QUALIFICATIONS 3+ years of experience managing a Technical Support, Customer Success, or similar customer-facing team, preferably within a B2B SaaS environment. Demonstrated success managing operational performance using SLAs (e.g., FTR, TTR) and key KPIs (e.g., CSAT, quality scores). Proven ability to manage and motivate a team in a fast-paced, high-volume, and high-growth organizational setting. Exceptional written and verbal communication skills, with the ability to articulate technical concepts and provide candid, constructive feedback. Proven ability to drive the successful adoption and effectiveness of enablement programs, particularly for entry-level technical staff, ensuring training translates directly into high-quality customer support outcomes. Proficiency with modern support platforms (e.g., Salesforce Service Cloud, Zendesk, etc.). Data-Driven Decision Making: Proficiency in analyzing support metrics (SLAs, KPIs, CSAT, trend analysis) to diagnose operational weaknesses and drive strategic improvements. PERKS & BENEFITS We offer Gongsters a variety of medical, dental, and vision plans, designed to fit you and your family's needs. Wellbeing Fund - flexible wellness stipend to support a healthy lifestyle. Mental Health benefits with covered therapy and coaching. 401(k) program to help you invest in your future. Education & learning stipend for personal growth and development. Flexible vacation time to promote a healthy work-life blend. Paid parental leave to support you and your family. Company-wide recharge days each quarter. Work from home stipend to help you succeed in a remote environment. The annual salary hiring range for this position is $106,350 - $133,500 USD. Compensation is based on factors unique to each candidate, including, but not limited to, job-related skills, qualification, education, experience, and location. At Gong, we have a location-based compensation structure, which means there may be a different range for candidates in other locations. The total compensation package for this position, in addition to base compensation, may include incentive compensation, bonus, equity, and benefits. Some of our sales compensation programs also offer the potential to achieve above targeted earnings for those who exceed their sales targets. We are always looking for outstanding Gongsters! So if this sounds like something that interests you regardless of compensation, please reach out. We may have more roles for you to consider and would love to connect. We have noticed a rise in recruiting impersonations across the industry, where scammers attempt to access candidates' personal and financial information through fake interviews and offers. All Gong recruiting email communications will always come from ************ domain. Any outreach claiming to be from Gong via other sources should be ignored. Gong is an equal-opportunity employer. We believe that diversity is integral to our success, and do not discriminate based on race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, military status, genetic information, or any other basis protected by applicable law. To review Gong's privacy policy, visit ********************************************************** for more details. <>
    $106.4k-133.5k yearly Auto-Apply 45d ago
  • Global Head of Specialist Solutions Architecture, Money Management

    Stripe 4.5company rating

    Remote job

    Who We Are Stripe is a financial infrastructure platform for businesses. Millions of companies-from the world's largest enterprises to the most ambitious startups-use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About The Team Specialist Solutions Architects (SSA) are domain experts aligned to specific Stripe solutions and customer buying centers. We have in-depth knowledge of the solution offerings and understanding of customer challenges. We partner with the core account team on opportunities, support revenue attainment, provide critical insights to our product and engineering teams to shape the roadmap, and enable and empower the broader GTM team. We work with C-level executives, finance leaders, product design, and engineering teams at global brands and platforms who are building financial services solutions with Stripe. Our users view us as domain experts and trust our recommendations as they redesign their existing offerings and infrastructure to build with Stripe. These SSAs typically bring years of industry experience in the domain of the product they specialize in. The Role At Stripe, managers grow teams and inspire them to do outstanding work. As the Global Head of Specialist SA for Money Management, you will lead, build, and mentor a world-class pre-sales engineering team that specializes in our financial services products, including Issuing, Financial Accounts, Capital, Instant/Faster Payouts, Global Payouts, Multi-Currency Settlement, Stablecoins & Crypto. This is a leadership role for a driver who loves building teams, growing businesses, and has a product-focused mindset. You will be a trusted advisor to our internal teams-including product sales, partners, professional services, product development, and marketing-to drive our strategy for helping businesses manage, move, and grow their capital. You will lead from the front, leveraging your deep industry expertise in treasury, banking, and embedded finance to drive outcomes for our users and shape Stripe's future roadmap. What You'll Do Foster a culture of excellence by nurturing a positive, growth-oriented environment that empowers individuals to reach their full potential through mentorship and coaching. Articulate and champion a compelling vision for the Money Management specialist SA team, aligning it with the broader Solutions Architect and company strategy. Attract, recruit, and retain top talent, building a high-performing and diverse team with deep financial services expertise. Develop and implement metrics-driven processes to assess team performance and proactively identify opportunities for improvement. Guide and support the team in navigating intricate evaluations, resolving challenging customer issues, and achieving optimal outcomes in the embedded finance and treasury space. Strategize and execute initiatives to drive and close high-value, complex opportunities. Take ownership of being an advisor to the Global Head of Solutions Architecture, consistently sharing technical and market insights related to money movement and financial services. Foster strong relationships with key stakeholders, promoting cross-functional collaboration to shape and execute the business strategy and go-to-market plans for the Money Management product suite. Champion the voice of the customer, influencing the Money Management product roadmap to prioritize features that address critical needs. Act as an executive champion at EBCs and industry events, serving as a company ambassador for Stripe's financial services offerings. Travel approximately 25% of the time to build meaningful relationships with customers and foster internal collaboration. Minimum Requirements Leadership Experience: 6+ years of demonstrated success leading and scaling high-performing Solutions Architecture or Technical Sales teams within a SaaS or financial technology environment. Technical Expertise: 16+ years of experience in technical pre-sales roles (e.g., Solutions Engineer, Architect, Consultant) with a focus on architecting enterprise-grade solutions. Strong technical acumen encompassing APIs, distributed systems, and developer tools. Deep Domain Expertise: 5+ years of experience and deep industry knowledge in one or more of the following areas: Treasury and cash management, corporate card issuing, lending/capital-as-a-service, cross-border payments, Banking-as-a-Service (BaaS) or Stablecoins and crypto. A strong understanding of how businesses manage funds, liquidity, and financing is essential. Strategic Acumen: A solid understanding of industry trends, competitive landscape, and emerging technologies in embedded finance and corporate financial services. Executive Presence: Excellent written and verbal communication skills, with the ability to articulate complex financial and technical concepts to diverse audiences, including C-level executives. Bachelor's degree or equivalent. Willingness to travel approximately 25% of the time.
    $86k-127k yearly est. Auto-Apply 21h ago
  • GTM Architecture Lead

    Stripe 4.5company rating

    Remote job

    Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world's largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team The Global GTM Operations team is responsible for overall productivity and effectiveness of the sales organization, partnering closely with the sales team and teams across Stripe to drive initiatives. Within the Sales Strategy and Operations team, the Global Product Sales Strategy and Operations team is aligned to each of Stripe's Product Pillars (Revenue Automation, Money Management and Payments) and are heavily focused on partnering with both GTM and Product to drive the rhythm of business, strategic initiatives, bi-annual planning and execution. We advance the sales policies, processes and tools to drive revenue and growth. Within Stripe, the goal of the Product sellers is to help users understand Stripe's specialised offerings and recommend the right Stripe solutions and implementation path. This is a newly created incredible opportunity that will be focused on ensuring that our processes, systems and data infrastructure are scaling and being developed in line with the strong investment in the Product Sales organisation. You will partner across a wide range of cross functional teams (Product Sales Strategy and Operations, Product Operations, Seller Systems, GTM Analytics, GTM Datamart and Finance) to ensure that Stripe wide processes are adapting to increased Sales Specialisation What you'll do Our team is growing rapidly and the majority of our near term focus is on building business foundations, which entails a focus on operational projects (process design, business cadences, systems work). This GTM Architecture Lead role works closely with Product Sales Strategy and Operations Business Partners and Analysts on everything related to the flow of data throughout the sales funnel and will drive scale for the team. In addition to engaging with the wider GTM Strategy and Operations team, you will also be collaborating with numerous cross-functional stakeholders from across the globe, including: finance operations, product and system operations and customer success and renewals operations. Responsibilities Work cross-functionally to investigate and conduct analysis on data, system and operational issues Driving root cause analysis and designing processes to fix fundamental GTM data issues Create systems to capture, prioritize and track user requirements Design and run complex processes across product and operational teams Drive critical projects and initiatives and drive alignment with cross-functional teams across the organization by developing detailed project plans with activity based milestones Facilitate project/program retrospectives and then implement the changes needed Build with a mindset of scale and flexibility for all internal and external stakeholders Partner with other teams to help them execute on important strategic initiatives or drive operational scale and efficiency Build and communicate out bi-weekly program efficacy and efficiency metrics to leadership and partnering orgs Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements 11+ years experience in similar or related technology roles, or ideally in a multi-product or platform company 3+ years of experience building or supporting GTM processes, workflows, data and systems, including Salesforce and other Sales productivity tools Previous experience building and executing programs from scratch and measuring their impact Experience in Salesforce.com as a user and report developer Comfort operating with incomplete or varying data, and adaptability and proactivity to prioritize activities based on shifting business needs Excellent analytical, presentation experience, and executing presence, influencing across all levels Strong project-management skills, with the ability to handle multiple, high-priority projects in a highly demanding environment An ability to seamlessly transition from strategy, high level to very detailed, and a willingness to “roll up your sleeves” Preferred qualifications MBA or higher degree in an analytical field Prior experience at a high growth stage Internet/software company or FinTech Experience at a company with a global user base Previous experience in sales or process architecture roles
    $87k-137k yearly est. Auto-Apply 21h ago
  • Global Strategic Alliances Lead, Agentic Commerce and Retail Industry

    Stripe, Inc. 4.5company rating

    New York job

    Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world's largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team Creating long-term value for our users is central to our mission at Stripe. The Global Alliances and Channels team focuses on driving joint go-to-market through industry-specific solutions with our most important partners, including Global Systems Integrators (GSIs) such as Accenture, PwC, Infosys, and others, in addition to our strategic technology partners, including Guidewire, Salesforce, SAP, AWS and others, to ultimately deliver joint value to our users. Our objective is to ensure users have access to the broadest set of Stripe solutions and the deepest set of technology and industry experts, while at the same time ensuring our partners and Stripe build large, mutually beneficial businesses together. What you'll do As the Global Strategic Alliances Leader for the Insurance industry, you will focus on driving the partner strategy for the Financial Services Insurance industry, while delivering the credibility and thought leadership needed to build relationships with our partners' Insurance industry practices to grow the value of our joint business specific to Insurance. Aligned with our Industry GTM and Product teams, this role is also responsible for the creation of relevant, value-centric solutions, supporting our users, and generating new sources of value for users and Stripe. You will be in tight alignment with our Industry GTM and Product teams and also collaborate with the core sales, solution architects, and product marketing teams. You will work to define and align solutions geared toward the Insurance industry with select partners and broader customer and digital transformation initiatives where agentic commerce, payments, and billing are cornerstones. Success is measured by new user acquisition and revenue growth led and delivered by this cohort of partners. As an expert in Insurance, this leader will bring immediate credibility when engaging with senior executives in our partners' industry practices. Responsibilities * Own identifying, prioritizing, and engaging with key Insurance partners to build a global ecosystem that powers Stripe's leadership in the industry. * Accelerate the Stripe GTM strategy for the next wave of Insurance growth through the creation of partner solutions with our top partners. * Own the overall partner plan to drive execution across enablement, solutions, marketing, investments, and GTM initiatives. * Engage with the senior leaders of Stripe across product and go-to-market teams to align and influence strategy and roadmaps. * Work with partners to embed Stripe in our partner Insurance solutions and drive incremental pipeline via their routes to market. * Engage deeply with the Stripe field teams to drive top-of-funnel and partner-led initiatives. * Ensure partners are well-equipped to deliver the highest quality solutions and services offerings. * Evangelize our top partners internally across Stripe and externally with users, analysts, and influencers. * Enterprise selling - continue to stay engaged with account teams until the deal is signed and activated. * Work in partnership with product and GTM teams to engage partners to provide insights to continue to shape industry-leading solutions. Who you are The Global Strategic Alliances Lead for Insurance will be an experienced professional with strong business strategy, business development, and partner go-to-market business model experience. You are capable of engaging in business-level and technical conversations at multiple levels of our partners' organization. You're an organized self-starter, an excellent communicator who is highly analytical and has a track record for improving the processes and organizations around you. You like to roll up your sleeves and make things happen. Minimum requirements * 8+ years of experience leading field/partner teams with at least 4 years of global experience. * Strong enterprise background delivering complex, innovative solutions at scale. * Deep experience partnering with large systems integrators (Accenture, Deloitte, PwC, Infosys, etc.). * Proven experience with enterprise software and services platforms including AWS, Salesforce, Microsoft, and similar products. * Deep Industry experience with Financial Services Insurance. * Strong track record of exceeding customer acquisition and revenue goals. * Proven ability to present and evangelize new products and solutions to executives (business and technical) and external audiences. * Proven ability to lead complex cross-functional global teams, including product and sales. Preferred qualifications * Experience with Banking, FinTech, Crypto is highly desirable. * Experience defining and implementing new business models. * Experience in a top-tier Global SI firm or Enterprise Cloud Software firm. * Start-up and early-stage company experience with demonstrated success growing customer adoption and top-line revenue globally. * Master's Degree in Business Administration. In-office expectations Office-assigned Stripes in most of our locations are currently expected to spend at least 50% of the time in a given month in their local office or with users. This expectation may vary depending on role, team and location. For example, Stripes in our Bucharest, Romania site have an 80% in-office expectation, and those in Stripe Delivery Center roles in Mexico City, Mexico and Bengaluru, India work 100% from the office. Also, some teams have greater in-office attendance requirements, to appropriately support our users and workflows, which the hiring manager will discuss. This approach helps strike a balance between bringing people together for in-person collaboration and learning from each other, while supporting flexibility when possible. Pay and benefits The annual US base salary range for this role is $187,800 - $281,800. For sales roles, the range provided is the role's On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. This salary range may be inclusive of several career levels at Stripe and will be narrowed during the interview process based on a number of factors, including the candidate's experience, qualifications, and location. Applicants interested in this role and who are not located in the US may request the annual salary range for their location during the interview process. Additional benefits for this role may include: equity, company bonus or sales commissions/bonuses; 401(k) plan; medical, dental, and vision benefits; and wellness stipends.
    $85k-125k yearly est. Auto-Apply 14d ago
  • Senior Staff Product Designer, Payments

    Stripe 4.5company rating

    Remote job

    Stripe is a financial infrastructure platform for businesses. Millions of companies-from the world's largest enterprises to the most ambitious startups-use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team The Product Design team is made up of several groups that define, create, and deliver all user-facing aspects of Stripe's brand and product. Product Designers are strategic partners to Engineering and Product Management within their product area. In close collaboration with product teams, they shape user experiences, then translate them into high-quality designs that can be tested, shipped, and refined. Designers are responsible for building elegant, functional products that users love-and want to tell others about. Payments manages Stripe's core financial products, develops tools for efficient payment acceptance and risk management, and creates solutions that empower businesses to optimize their revenue operations. The sheer volume of payments that flow through Stripe on an hourly basis necessitates the highest level of craft and reliability, which means that Payments product designers have the chance to create and ship the best work of their careers. What you'll do You will lead design for the Payments Dashboard team, seeing over the end to end payments experience for business operators and decision makers. You'll work across Payments teams, lead through your work, and collaborate closely with other designers to set a high bar for craft and quality in Payments Dashboard experiences. Initially you'll go deep on creating a new primitive in the Stripe Dashboard that enables merchants to do advanced configuration of payments acceptance and processing with little to no coding. You will also be a leader in defining AI-driven workflows and designing the merchant experience for important revenue drivers for Stripe. Responsibilities Articulate compelling product vision for horizontal problems Collaborate across design, product, and engineering to shape strategy and roadmaps across multiple teams Manage high level stakeholders across design, product, and engineering Act as a multiplier for other designers, leading design workstreams, shaping design work, and running team rituals Push the boundaries on craft and quality for Payments Dashboard experiences, bringing consumer design sensibilities to complex B2B workflows Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements Has 15+ years of relevant experience at a tech, product-driven company Skilled at operating independently to turn ambiguous, horizontal problems into simple, intuitive solutions Adept at translating business objectives into customer-centered design opportunities Impeccable visual and interaction design skills Confident presenting work to company leadership and skilled at communicating design decisions through clear, compelling storytelling Experienced in leading peer designers, either as a design manager or senior IC Preferred qualifications Experienced in working on horizontal projects that span multiple organizations and product teams Background in SaaS, e-commerce, or fintech products
    $97k-147k yearly est. Auto-Apply 21h ago
  • Revenue Transformation Director

    Gong.Io 4.3company rating

    Gong.Io job in New York or remote

    Gong harnesses the power of AI to transform how revenue teams win. The Gong Revenue AI Operating System unifies data, insights, and workflows into a single, trusted system that observes, guides, and acts alongside the world's most successful revenue teams. Powered by the Gong Revenue Graph, AI-powered intelligence, specialized agents, and trusted applications, Gong helps more than 5,000 companies around the world deeply understand their teams and customers, automate critical sales workflows, and close more deals with less effort. For more information, visit ************ At Gong, you will join a company built on innovative products, ambitious goals, and passionate people. We are shaping the future of revenue intelligence and we want people who are excited to build what comes next. You will work with a team that dreams big, moves fast, and cares deeply about the craft and about each other. Here, transparency and trust are core to how we operate, and every person has the opportunity to make a visible impact. If you want to grow, stretch, and do work that truly matters, Gong is the place to do the best work of your career. Gong empowers everyone in revenue teams to improve productivity, increase predictability, and drive revenue growth by deeply understanding customers and business trends; driving impactful decisions and actions. The Gong Revenue AI Platform captures and contextualizes customer interactions, surfaces insights and predictions, and powers actions and workflows that are essential for business success. More than 4,500 companies around the world rely on Gong to unlock their revenue potential. For more information, visit ************ We are looking for someone with a strong history of consulting senior leaders towards achieving strategic business goals and driving tangible outcomes. This experience could come from being a senior leader in a Fortune 500 type organization that has led large, transformative projects and can distill lessons learned into repeatable consultative engagements. Alternatively, you may have experience as a senior level strategic consultant who desires working with a world-class SaaS organization. In this role, you will be directly responsible for ensuring the success of Gong's largest clients by providing strategic guidance, driving customer transformation journeys, and building long-lasting relationships with key stakeholders. You will work closely with the Sales and Customer Success teams to align Gong's solutions with the revenue goals of senior leaders, guiding our enterprise customers from point solutions to long-term, autonomous revenue AI transformation. You will leverage Gong's maturity model to assess clients' current revenue operations, uncover challenges, and help develop multi-year roadmaps that drive business outcomes. By collaborating with various internal teams, including Sales, Product, Implementation, and C-suite executives, you will play an instrumental role in transforming Gong's relationships with its largest customers, ensuring that we are delivering sustainable value at scale. RESPONSIBILITIES Build and maintain trusted advisor relationships with VP to C-suite revenue leaders, guiding them through their Gong transformation journey and ensuring long-term success, specifically their customers renewal journey. Lead high-level, consultative discussions with customers to uncover their most pressing revenue challenges and opportunities, leveraging Gong's platform and solutions to transform their revenue operations. Use Gong's maturity model to assess and identify gaps in customers' revenue operations, then design customized, long-term roadmaps to help them achieve their revenue objectives. Work closely with Sales, Account Management, Product, Marketing, and other internal teams to align customer needs with Gong's strategic objectives and ensure effective cross-functional support. Create, execute, and optimize long-term strategic plans for each customer, focused on driving business outcomes and ensuring measurable ROI from Gong's solutions. Work with client executives to drive alignment on revenue goals, ensuring Gong's solutions are positioned as central to their long-term growth strategy. Engage with multiple stakeholders across various client business units, ensuring buy-in and alignment at every stage of the transformation process. Help ensure Gong's annual revenue targets are met by fostering growth in large accounts, focusing on retaining and expanding business with multi-million-dollar deals. QUALIFICATIONS 5+ years of experience consulting or leading strategic functions, with a focus on enterprise or Fortune 2000 companies. Example functions where you may have worked include- rev ops, customer success, senior technical divisions as well as anywhere where your current usage of Gong has shown measurable impact on the overall business. Exceptional ability to communicate and build relationships with C-suite executives, VPs, and senior leaders. Experience in consultative sales, business transformation, and driving long-term customer success and ROI. Familiarity with revenue operations, sales technology platforms, and a deep understanding of the challenges faced by sales and revenue team Ability to work cross-functionally with product, marketing, sales, and other teams to align customer strategies with Gong's solutions. Strong organizational skills, with the ability to manage multiple accounts and projects simultaneously while maintaining a high level of customer satisfaction. Excellent verbal and written communication skills, with the ability to clearly convey complex ideas to both technical and non-technical stakeholders. PERKS & BENEFITS We offer Gongsters a variety of medical, dental, and vision plans, designed to fit you and your family's needs. Wellbeing Fund - flexible wellness stipend to support a healthy lifestyle. Mental Health benefits with covered therapy and coaching. 401(k) program to help you invest in your future. Education & learning stipend for personal growth and development. Flexible vacation time to promote a healthy work-life blend. Paid parental leave to support you and your family. Company-wide recharge days each quarter. Work from home stipend to help you succeed in a remote environment. The annual salary for this position is $153,000 - $227,000 USD. Compensation is based on factors unique to each candidate, including, but not limited to, job-related skills, qualification, education, experience, and location. At Gong, we have a location-based compensation structure, which means there may be a different range for candidates in other locations. The total compensation package for this position, in addition to base compensation, may include incentive compensation, bonus, equity, and benefits. Some of our sales compensation programs also offer the potential to achieve above targeted earnings for those who exceed their sales targets. We are always looking for outstanding Gongsters! So if this sounds like something that interests you regardless of compensation, please reach out. We may have more roles for you to consider and would love to connect. We have noticed a rise in recruiting impersonations across the industry, where scammers attempt to access candidates' personal and financial information through fake interviews and offers. All Gong recruiting email communications will always come from ************ domain. Any outreach claiming to be from Gong via other sources should be ignored. Gong is an equal-opportunity employer. We believe that diversity is integral to our success, and do not discriminate based on race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, military status, genetic information, or any other basis protected by applicable law. To review Gong's privacy policy, visit ********************************************************** for more details. <>
    $153k-227k yearly Auto-Apply 60d+ ago
  • Vendor Operations Associate

    Stripe 4.5company rating

    Remote job

    Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world's largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team The Vendor Operations Associate is a critical partner to the Global Sales/Global Sales Vendor team, focused on enabling the effectiveness of our strategic initiatives and maintaining the discipline of our business operations. This role is responsible for executing and managing the internal business rhythm (e.g., Weekly Business Reviews), compiling essential sales performance reports, building Vendor- Go-to-Market standard operating procedures, and providing high-leverage administrative support to the Strategy leadership team. The Analyst ensures the organization has reliable data and standardized processes to make informed decisions about growth and sales execution. What you'll do Responsibilities Business Review Management: Own the preparation, data compilation, and final packaging of materials for key leadership forums, including Weekly Business Reviews (WBRs) and Quarterly Planning sessions. Sales Reporting and Analysis: Compile, analyze, and distribute regular and ad-hoc sales performance reports, growth metrics, and progress updates against sales targets for the Global Sales Vendor leadership team. Go-to-Market Documentation and Optimization: Develop, document, and maintain standard operating procedures (SOPs) and process playbooks that ensure Go-to-Market alignment and optimize vendor operational execution to successfully achieve targets. Vendor Process Auditing: Conduct regular analysis of vendor operational data and processes to identify bottlenecks, ensuring workflows are running optimally to maximize target attainment and process fidelity. Strategic Administrative Support: Provide proactive, high-leverage organizational and administrative support to Sales Strategy and Global Sales Vendor leadership teams for critical initiatives, off-sites, and planning cycles. Identify and implement opportunities to automate manual reporting and administrative tasks to drive increased productivity and focus for the Strategy team. Manage and coordinate internal communication flows regarding strategy shifts, reporting changes, and process updates across global sales teams. Conduct basic Root Cause Analysis (RCA) on reporting discrepancies and vendor process deviations to ensure data integrity and process compliance towards achieving goals. Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements 3+ years of experience in a role focused on Sales Operations, Business Analysis, or Sales Enablement Support. Demonstrated experience in compiling business reports and preparing executive-level presentation materials (e.g., WBRs, QBRs). Proficiency with customer relationship management platforms (e.g., Salesforce) and experience extracting data for reporting purposes. Strong documentation skills with experience creating clear, concise standard operating procedures (SOPs) for sales and operational teams. Analytical mindset with the ability to interpret sales performance data and identify trends. Preferred qualifications Experience supporting a global Sales or Go-To-Market Strategy team. Background in managing project timelines and providing administrative support in a fast-paced environment. Certification in project management or business analysis methodologies. Experience with data visualization tools (e.g., Tableau, Looker) or advanced proficiency in spreadsheet software for sales reporting.
    $67k-104k yearly est. Auto-Apply 21h ago
  • Product Design Intern

    Stripe 4.5company rating

    New York, NY job

    Stripe is a financial infrastructure platform for businesses. Millions of companies-from the world's largest enterprises to the most ambitious startups-use Stripe to accept payments, grow revenue, and accelerate new opportunities. Our mission is to increase the GDP of the internet. We have a staggering amount of work ahead, which means you'll have a rare opportunity to help make the global economy accessible to everyone-while doing the most impactful work of your career. About the Team Our internship program is structured to provide interns with the opportunity to work on real, legitimate projects that our customers urgently need. In this role you will be part of the Product Design team, which is made up of several groups that define, create, and deliver all user-facing aspects of Stripe's product. Product Designers are strategic partners to Engineering and Product Management within their product area. In close collaboration with product teams, they shape user experiences, then translate them into high-quality designs that can be tested, shipped, and refined. Designers are responsible for building elegant, functional products that users love-and want to tell others about. What You'll Do As a Product Design Intern, you will focus on designing and building experiences that will be shipped to our users in production. You will contribute design iterations to ongoing project workstreams, tackling important projects to increase global commerce, and help shape brand new experiences. Key responsibilities include: Working on a product design project with a product team, translating business ideas into real experience. Helping craft thoughtful experiences that enable startups and large businesses to establish and manage their businesses. Applying problem-solving skills and human-centered approaches to address complex and ambiguous business and user problems. Developing and refine design solutions by partnering closely with other designers. Crafting and prototype visually polished experiences to get user feedback. Partnering closely with engineering to implement a feature/product from design to implementation, and get it in the hands of our users. Engage in group Design critiques and collaborative design sessions to improve and receive feedback on your work. Collaborate with cross-functional stakeholders, including engineers, product managers, data scientists, and researchers, proactively seeking and incorporating feedback. Understand and advocate for our users, participating in the design process from early concepts to final delivery. Who You Are We are seeking individuals who meet the minimum requirements below and are encouraged to apply, even if their experience does not precisely match every aspect of the job description. We welcome diverse perspectives and people who think rigorously. Minimum Requirements Currently pursuing a Bachelor's or Master's degree in a design-related field, such as UX/UI, Interaction Design, Human Interface, Computer Science, HCI, or a related discipline. Some experience using computer programs to design, such as Figma/Canva. Demonstrated experience designing experiences and user flows. Strong understanding of user-centered design principles and best practices. Ability to learn unfamiliar systems, form an understanding through independent research, and effectively work with a mentor and teammates. Are a self-motivated problem solver committed to personal growth. Strong interpersonal and communication skills. Ability to participate in a paid full-time internship between May-September. This is typically a 12-week program during summer 2026. Preferred Qualifications (A bonus, not a requirement) Previous project, internship, or work experience in UX/UI design or related fields. Experience working with or conducting your own research, presenting results, and acting on those results. Experience with AI tools like Cursor, Lovable, V0, or any others. Strong knowledge in design craft and visual design. Intent to return to the degree program after the completion of the internship/co-op.
    $67k-87k yearly est. Auto-Apply 18h ago
  • Data Analyst, Communications & Policy

    Stripe 4.5company rating

    Remote job

    Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world's largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team We're looking for an experienced data analyst to deepen understanding around the economic impact Stripe is having globally. You will be part of a community of analysts and data scientists on the Go-to-Market Analytics team, and you will partner with Stripe's Communications and Policy teams to build and protect Stripe's brand and influence across the world. What you'll do Stripe has a unique view of the world, with real-time insight into changing trends, industries, and cross-border commerce. The Data Analyst, Communications & Policy role will focus on constructing and analyzing data, built upon robust data pipelines and a strong data architecture, to demonstrate how Stripe enables broad and often surprising economic growth. This role will help tease out novel economic insights from Stripe data to tell stories about how pockets of the economy are evolving, and how Stripe is advancing economic opportunity and increasing the GDP of the internet. Responsibilities Partner with the Communications and Policy teams to imagine, scope, and lead research projects that bring to life different facets of Stripe's economic impact Generate hypotheses, rapidly test them against Stripe data, and proactively share the most interesting nuggets Design, implement and maintain data pipelines and dashboards to generate insights from Stripe internal and external public data sources Define and monitor key economic impact metrics Go deep on understanding business drivers, user segments, cohorts and macroeconomic trends Prepare presentations, analyses and visualizations for internal and external executive audiences Partner closely with Communications and Policy teams to identify and analyze key trends and produce social posts, blogs, reports, briefings and campaign content leveraging Stripe data Collaborate with external vendors, academics, and think tanks to advance Stripe's research agenda and advocacy positions Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements 5+ years of experience in analytical roles working with large datasets Bachelor's degree in Statistics, Economics, Mathematics, Engineering, Sciences or a related quantitative field Proficiency in SQL and Python Experience building and maintaining data pipelines using a distributed data framework (e.g. Hadoop, Spark) Experience building self-serve dashboards or other scalable analytical tools for partner teams Strong knowledge of statistics Experience developing data-informed narratives and visualizations for external publication Demonstrated experience of and interest in the public discussion of economic trends (whether as a data scientist, writer, researcher, or in another capacity) Demonstrated ability to lead and deliver on multiple projects with a high attention to detail Demonstrated experience working with partners to prioritize work, set expectations, and execute according to ambitious timelines Outstanding written and verbal communication skills Preferred qualifications Master's degree in Statistics, Economics, Mathematics, Engineering, Sciences or a related quantitative field and/or experience in working on data analytics in the tech field Experience working with institutions that are respected by policymakers and the wider public for their economic insight Familiarity with survey design and analysis
    $74k-105k yearly est. Auto-Apply 21h ago
  • Program Manager, Business Practices

    Stripe 4.5company rating

    Remote job

    Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world's largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team Global Business Services' (GBS) Business Practices team establishes and manages policies and processes for the GTM motion, including deal policy, approval and revenue contracting processes, and other deal related operations (e.g. misbilling, deal support models, etc). The team's reach is widespread across Stripe, not exclusive to one sales segment or geographical region; GBS drives change across go-to-market, positively impacting Stripe users, and cross-functional teams. GBS's priorities are set through the direction of Stripe leadership and executive vision, partnership with sales and cross-functional organizations. This role sits within Global Business Practices' Business Practices team, responsible for establishing, managing, and improving policies and processes to improve deal quality and velocity for Stripe. What you'll do Our Business Practices Program Managers are focused on solving GTM's deal lifecycle challenges to create scalable and efficient deal policies and processes in support of commercial activities. We are looking for a self-starter who has demonstrated success dealing with ambiguous global-scale programs, with multi-layered stakeholder management and significant cross-functional team engagement. The ideal candidate will: (1) has deal policy and process background working at a hypergrowth technology/GTM org, (2) has superior communication skills to work across senior stakeholders across different functions, and (3) thrives when solving complex problems with limited oversight & incomplete data. Responsibilities Be accountable for building and driving large-scale deal lifecycle transformation program changes end-to-end (e.g. Misbilling or revenue contracting related improvements), and be directly responsible for marshaling the cross-functional support and resources needed to accomplish your goals Manage directly (or coordinate) the ‘full-stack' of change management activities across stakeholder engagement and creating champions, messaging/communication planning, support and enablement Develop strong collaborative relationships with key stakeholders across Stripe across levels and functions Work cross-functionally to identify deal lifecycle improvement opportunities for the GTM teams spanning strategy, people, policy, process, and/or technology Develop program standards (center of excellence), providing guidance, consulting, and coaching to peers and others on partner teams Seamlessly prioritize among various projects and synthesize data to guide/support strategy and decision Make exec level recommendations and drive decisions, where necessary Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements A strong track record of delivering global, complex enterprise deal lifecycle/commercial transformation programs with multiple constituents in a changing, ambiguous environment end-to-end Experience with deal management processes, deal process related root cause analysis, and commercial agreements 7+ years of experience in program management, business operations, management consulting or a related discipline Works well under pressure, with a high degree of adaptability and flexibility in a fast paced, rapidly changing environment The ability to diagnose, simplify and structure problems and solutions while having command of “the details” Enthusiastic “roll up your sleeves” mentality Excellent analytical, presentation, and communication experience, influencing across all levels from front lines to executive stakeholders. You set a high-bar in terms of communication effectiveness. Preferred qualifications Comfort operating with incomplete data and adapting / re-prioritizing activities as business needs change Deep problem solving and analysis experience (solving business problems - commercial, operational, financial) in a sales-oriented environment A growth mindset and innate curiosity where every interaction is an opportunity to learn and improve (yourself, and those around you) You demonstrate leadership qualities throughout your work - taking ownership of challenges, selflessly supporting your colleagues, and setting the standard for quality in your deliverables Prior experience with Salesforce, CPQ, Deal Approval, Contract Lifecycle Management tools Prior experience with payments and/or SaaS Comfort with SQL and/or Google Sheet for analyzing large datasets
    $84k-125k yearly est. Auto-Apply 21h ago
  • Enterprise Account Executive

    Gong.Io 4.3company rating

    Gong.Io job in Chicago, IL or remote

    Gong empowers everyone in revenue teams to improve productivity, increase predictability, and drive revenue growth by deeply understanding customers and business trends; driving impactful decisions and actions. The Gong Revenue AI Platform captures and contextualizes customer interactions, surfaces insights and predictions, and powers actions and workflows that are essential for business success. More than 4,500 companies around the world rely on Gong to unlock their revenue potential. For more information, visit ************ As an Enterprise Account Executive, you'll fill a key role in acquiring new customers and creating raving fans. Being a champion of the entire sales process from start to finish, you will use your creative prospecting skills to strategically pursue net new business. Working through complex deals, your insatiable curiosity makes you a thought leader, and your drive to succeed keeps you at the top of the leaderboard. Out-of-the-box thinkers and those who will never settle for the status quo are strongly encouraged to apply! As a part of Gong's sales team, you will become a master of discovery & a strategic business partner for prospective customers. You will play a huge role in our company's growth while navigating your own individual growth journey as well. Are you looking for the opportunity to make big waves & to perfect your craft of sales? We can't wait to meet you! RESPONSIBILITIES Drive new business growth within a greenfield territory, managing prospects from lead generation to closing, while positioning yourself as a trusted, consultative advisor; build deep relationships with customers to understand their business goals and objectives Develop tailored account plans for your assigned accounts that align with Gong's overall strategy, identifying key decision-makers, regional nuances, buying processes, current investments, and new revenue opportunities Effectively communicate Gong's value proposition to potential customers, generating excitement and enthusiasm about our solutions Continuously refine and optimize messaging to scale our outbound prospecting efforts driving the majority of new opportunities through self-sourced activities Engage with senior executives to educate them on the evolving Revenue Intelligence industry, establishing Gong as the market leader in this emerging space Collaborate with SDR, Sales, and Sales Engineering teams to craft account-based sales strategies that drive value across all go-to-market teams This role is fully remote but will require travel to customers (Up to 20%) QUALIFICATIONS 7+ years of relevant sales experience preferably selling a complex SaaS solution to Enterprise clients requiring a multi-threaded approach; at least 5+ years of sales experience selling at the enterprise level into a greenfield territory Proven track record of exceeding revenue targets of $1M+ net new ARR and consistently closing six-figure deals ($200K+) in complex sales cycles (9+ months) Strong business acumen with the ability to think strategically at a high level, while also going deep within accounts to consult on and align with their global strategies Experience selling to senior leaders such as the C-Suite, CROs, and other key go-to-market stakeholders within enterprise organizations (1,000+ employees) Hunter mentality with a passion, and demonstrated success, for securing new logos across new categories Proven experience utilizing MEDDPICC or a similarly effective value-based selling methodology to address complex customer needs in enterprise sales Exceptional written and verbal communication skills, with the ability to simplify complex concepts and present them in an approachable and engaging way Experience with Gong.io is preferred but not required PERKS & BENEFITS We offer Gongsters a variety of medical, dental, and vision plans, designed to fit you and your family's needs. Wellbeing Fund - flexible wellness stipend to support a healthy lifestyle. Mental Health benefits with covered therapy and coaching. 401(k) program to help you invest in your future. Education & learning stipend for personal growth and development. Flexible vacation time to promote a healthy work-life blend. Paid parental leave to support you and your family. Company-wide recharge days each quarter. Work from home stipend to help you succeed in a remote environment. The annual OTE for this position is $240,000 - $330,000 USD. Compensation is based on factors unique to each candidate, including, but not limited to, job-related skills, qualification, education, experience, and location. At Gong, we have a location-based compensation structure, which means there may be a different range for candidates in other locations. The total compensation package for this position, in addition to base compensation, may include incentive compensation, bonus, equity, and benefits. Some of our sales compensation programs also offer the potential to achieve above targeted earnings for those who exceed their sales targets. We are always looking for outstanding Gongsters! So if this sounds like something that interests you regardless of compensation, please reach out. We may have more roles for you to consider and would love to connect. We have noticed a rise in recruiting impersonations across the industry, where scammers attempt to access candidates' personal and financial information through fake interviews and offers. All Gong recruiting email communications will always come from ************ domain. Any outreach claiming to be from Gong via other sources should be ignored. Gong is an equal-opportunity employer. We believe that diversity is integral to our success, and do not discriminate based on race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, military status, genetic information, or any other basis protected by applicable law. To review Gong's privacy policy, visit ********************************************************** for more details. #LI-NB2
    $93k-145k yearly est. Auto-Apply 60d+ ago
  • Research & Growth Strategy Analyst/Associate

    Stripe 4.5company rating

    New York, NY job

    Stripes is a growth equity firm that makes $10-300 million investments in enterprise and consumer businesses. Located in downtown New York with a team comprised of experienced founders and operators, Stripes has invested in and scaled influential companies globally including A24, monday.com, On Running, Udemy, Erewhon Market, KHAITE, Remitly, Kosas Cosmetics, Snyk, and Levain Bakery, among others. We work on lean and collaborative deal teams to conduct diligence on investment opportunities and provide operational and strategic support for our portfolio companies. As a member of the Research & Growth Strategy team, you will be enabling our research and due diligence strategy for potential investment opportunities and thematic areas. You will have the opportunity to build and evaluate investment theses and communicate your findings in investment memos and meetings. Our team works in office 4-5 days per week. Research and Diligence: You'll work alongside our Investment Team to evaluate potential investments and inform key decisions. You'll be part of small deal teams gathering and analyzing data to shape Stripes' investment thesis. Typical responsibilities include: Building market sizing models and conducting primary/secondary research Interviewing customers, partners, and employees to assess competitive positioning and customer sentiment Designing and evaluating customer surveys Portfolio Growth Strategy: You'll partner with Stripes' portfolio companies on a range of growth strategy initiatives. Sample projects include: Evaluating M&A opportunities Assisting in development of product roadmap based on customer and market research Developing competitive intelligence around pricing, geo strategy, product strategy, and more Providing data-driven recommendations across sales, marketing, and customer success Qualifications 1 - 2 years of experience in a management consulting role at McKinsey, Bain, or BCG; previous experience in Enterprise and Consumer industries preferred Previous experience on due diligence projects preferred Self-starter who works well in a fast-paced, autonomous environment Detail-oriented with strong project management and execution skills Team player - collaborates well with others for the greater good of Stripes Compensation Range: $110,000 - $125,000 annual base salary, subject to standard withholding and applicable taxes. In addition to annual base salary, the role includes opportunity to receive and/or earn a discretionary bonus and/or fund carry based on Company's plans and in accordance with Company's policies. Compensation finally awarded to the candidate will be commensurate with the candidate's skills and experience. Regular, full-time employees are eligible for Stripes' competitive benefit programs. Stripes is an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. For more information, please visit ***************
    $110k-125k yearly Auto-Apply 60d+ ago
  • Staff Engineer, Experimental Projects

    Stripe 4.5company rating

    Remote job

    Stripe is a financial infrastructure platform for businesses. Millions of companies-from the world's largest enterprises to the most ambitious startups-use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team Stripe's Experimental Projects team is our in-house innovation lab where we rapidly transform ideas into working prototypes. We operate as an idea incubator, building and testing new concepts with real users, sometimes going from concept to functional prototype in just days. What you'll do As a Software Engineer on the Experimental Projects team, you'll be at the forefront of innovation at Stripe, turning promising ideas into tangible solutions that could shape the future of our platform. You'll have the autonomy to identify opportunities, rapidly build prototypes, and work directly with users to validate and iterate on your solutions. This role combines technical excellence with creative problem-solving - you'll work across our entire technology stack to bring ideas to life, sometimes in just days. Your work will help us discover new ways to empower businesses worldwide, contributing directly to Stripe's mission of increasing the GDP of the internet. Whether it's creating new developer tools, exploring novel payment experiences, or inventing entirely new products, you'll have the freedom to experiment and the resources to make a significant impact. Responsibilities You will operate with high autonomy to identify and champion technical solutions that address areas of high business ambiguity and opportunity, translating complex user needs into long-lasting platform strategy. You will be at the forefront of innovation, turning high-leverage, promising ideas into tangible, robust solutions that could shape the future of our platform and our product roadmap. You will combine technical excellence with creative problem-solving, working across our entire technology stack to bring ideas to life rapidly, ensuring the majority of your impact remains technical in nature. You will frequently serve as a key engineering representative when engaging with senior leaders and decision-makers across large groups within Stripe. Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements 12+ years of engineering experience or equivalent combined work experience reflecting domain expertise Experience in rapidly developing prototypes and iterating based on user feedback Demonstrate strong product intuition and experience leading initiatives spanning multiple teams and leveraging deep domain expertise to influence tech roadmap planning and execution Have experience building and shipping products from scratch Experience leading and influencing technical roadmaps for initiatives spanning multiple, highly interacting teams. Preferred qualifications Are comfortable with ambiguity and fast-paced environments Have a passion for working on side-projects, open source, or similar self-driven initiatives you're proud of Bring energy and enthusiasm that inspires collaboration
    $125k-177k yearly est. Auto-Apply 21h ago
  • writing/journalism internship

    Gong 4.3company rating

    Gong job in New York, NY

    GONG, a playful social news platform, is a well-funded startup changing how we share and consume the web's most talked about news & stories. Check us out: gongsters.com Here's a recent article about us: ************************************************************ You will be joining an innovative company that is quickly expanding. Our founders are experienced leaders in the startup space, managing over $1BB of P&L in private and publicly-listed companies, and building teams of over 2,000 people. Our CEO was even on the team that created World of Warcraft! Ideal Candidate: Do you consider yourself to be a comic book junkie? Is writing your true passion? Are you a social media junkie who keeps up with the latest news and yourself getting deeply involved with online communities you are passionate about? Then we want you! We are looking for fun and knowledgeable contributors & community leaders looking to kick-start a career in journalism or social media management to join our growing startup in our Tribeca loft. Benefits Include: A growing platform for your writing and opinions to be seen and heard An opportunity for you to begin establishing a brand and a loyal following for yourself All the free Fresh Direct and Espressos your stomach can handle College credit (depending on your school's policies) Valuable startup experience with veteran mentors A Letter of recommendation or professional references Consideration for full-time positions based on performance Tasks: Source and create engaging, entertaining comic & superhero related content for our community Interact with, engage and invite community members Curate content maximize engagement among our users and ensure timeliness of trending stories Work Schedule: Part-time with flexible hours. Ability to contribute on weekends is a plus. To be successful in this role, you'll have: An awesome sense of humor An understanding on trending content and stories from around the web In college or recent graduate Exceptional writing, communication and editing skills Experience collaborating well with others An ability to work well and in a timely fashion under no supervision To apply, let us know why you would be a stellar intern. Additional Information Job Type: internship/unpaid Additional Information All your information will be kept confidential according to EEO guidelines.
    $34k-40k yearly est. 60d+ ago
  • Software Engineer, Secrets Infrastructure

    Stripe 4.5company rating

    Remote job

    Stripe is a financial infrastructure platform for businesses. Millions of companies-from the world's largest enterprises to the most ambitious startups-use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team The Secrets Infrastructure team provides the cryptographic identity and secrets management foundation for Stripe. We build and operate the internal certificate authority that authenticates every person and service at Stripe, and the secrets platform that manages everything from financial partner credentials to infrastructure access keys. We build foundational security infrastructure at scale: our certificate authority issues mTLS client certificate identities for thousands of services and engineers, and our secrets platform and libraries protect access to critical financial systems and external partners across all of Stripe's codebases, services, and platforms. The technical challenges include building systems with 99.99%+ availability, implementing TLS workload identity and attestation logic for new platforms, and designing secret management tools that are both secure and user-friendly. Our infrastructure must be both reliable and developer-friendly-we maintain libraries in Go, Java, Ruby, and Python. As a small team responsible for critical systems, engineers take on meaningful ownership. Through collaboration with teams across Stripe, you'll build and set direction for the authentication and secrets management underpin identity in distributed systems at scale. Secrets Infrastructure is a fully remote team, with a small presence in the Seattle and New York City offices. We pride ourselves on a friendly, technically rigorous, and supportive team culture. What you'll do You'll be responsible for TLS identity and secrets infrastructure that every Stripe service depends on. You'll build infrastructure, developer tools, and guide partner teams on architecture decisions; we regularly need to help other teams reason about cryptographic primitives and PKI, transitive trust, potential failure modes and threat models. Since our infrastructure and libraries are used across the entire Stripe codebase, you'll work in Go, Java, Ruby, and Python. The services we own are written in Go, so most of your hands-on work will be in Go. The typical balance of hands-on work is about 60% coding, 20% infrastructure work, and 20% security design/guidance with partner teams. Responsibilities Design and implement significant features in our certificate authority and secrets management systems Work across Go, Java, Ruby, and Python to implement authentication and secrets infrastructure used by every service at Stripe Work with with other engineering teams to understand their needs and design secrets and identity integrations Develop certificate provisioning and secret management integrations for various compute platforms (Kubernetes, EC2, developer workstations) Work on reliability improvements to maintain 99.99%+ availability for critical infrastructure; we take pride in making failure modes impossible instead of reacting to them Participate in on-call rotation for critical infrastructure, working alongside senior engineers to debug and resolve production issues Who you are We're looking for a senior candidate who has enough prior experience in security, backend API development, and infrastructure to quickly take responsibility for significant projects. We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements 5+ years of professional software development experience. Strong programming skills in Go, with significant experience in other similar system programming languages (C++, Rust, C#, etc) as a potential alternative. 3+ years of infrastructure and security experience (can overlap with other experience) Experience in cryptography, PKI, secret management, or other security topics Familiarity with infrastructure tools like Kubernetes, Terraform, and cloud platforms Interest in security, infrastructure, and software development Enthusiasm for learning new technologies and working across multiple programming languages Strong debugging and problem-solving skills; the team maintains and troubleshoots integrations across all Stripe languages and infrastructure Clear verbal and written communication skills and ability to collaborate effectively with other engineers Experience leading cross-team projects and building alignment on multi-team technical direction Strong technical writing skills to write design documents On-call experience Preferred qualifications Prior experience building PKI or secret management infrastructure (as an SWE - not just provisioning a 3rd party tool or service) Experience in Java, Ruby, or Python Experience building developer tools, libraries, or platform services Experience with kubernetes internals (how the platform works, not just as a user) Experience operating complex services on AWS Experience in fully remote work environments
    $102k-143k yearly est. Auto-Apply 21h ago
  • Engagement Manager (Managed Services)

    Gong.Io 4.3company rating

    Gong.Io job in Chicago, IL or remote

    Gong empowers everyone in revenue teams to improve productivity, increase predictability, and drive revenue growth by deeply understanding customers and business trends; driving impactful decisions and actions. The Gong Revenue AI Platform captures and contextualizes customer interactions, surfaces insights and predictions, and powers actions and workflows that are essential for business success. More than 4,500 companies around the world rely on Gong to unlock their revenue potential. For more information, visit ************ Engagement Managers lead the execution, coordination, and oversight of implementation and expansion programs that help Gong's customers achieve critical business outcomes. They have mastered the tenets of project management and can balance a portfolio of strategic, multi-year customer engagements. They are comfortable embedding themselves as trusted advisors within customers' revenue teams - executing highly detailed plans that encapsulate discovery, business process mapping, technical configuration, change management methods, and energizing a user base to drive long-term adoption. In this role, you will support a key modality within Gong's broader Professional Services org: Managed Services. This offering provides existing Gong customers with access to recurring consulting, technical guidance, training, and program management resources as an extension of their revenue teams. These long-term services partnerships allow customers to embed our proactive insights and reactive support into repeatable cycles that accelerate their value realization journey. We are only seeking candidates in the following hubs: San Francisco, Austin, Salt Lake City, Chicago, or NYC. RESPONSIBILITIES Lead all aspects of Managed Services engagements for Gong customers. Manage multiple customer programs to a defined scope, schedule, and budget Forecast work and deploy program resources according to delivery plans Ensure program deliverables are completed to the highest quality standards Balance competing priorities effectively across multiple customers and projects. Conduct & coordinate meetings onsite and remotely according to the Gong Professional Services methodology standards. Execute ongoing program planning, discovery, and design workshops to map customer use cases to Gong platform workflows. Provide regular communications (verbal and written) to executive leadership, project teams, and customers. Identify, document, and lead mitigation efforts for program risks - disseminating clear and consistent updates to internal and external stakeholders Challenge, advise, and redirect teams as well as client expectations when needed for successful program delivery Gather ongoing requirements and issue change orders as appropriate. Facilitate identification, internal communication, and remediation of product issues. Ideate and develop new program deliverables that help improve existing team process Contribute to practice development initiatives that accelerate organizational and team growth within Professional Services QUALIFICATIONS 6-8 years of Project Management experience (time, cost, scope, risk management); PMP certification is a plus. 5+ years of professional consulting experience, preferably in Enterprise software. Proven ability to influence change within customer organizations. Excellent instincts and ability to interface at a senior level with ease. Experience with SaaS applications that support Enterprise business processes. Strong CRM experience or knowledge (Salesforce.com or Dynamics preferred). Ability to optimally coordinate and work across functional & technical teams - both internally and with partners, both in-person and virtually. Understand business and organizational complexity at large strategic firms Familiarity working with cross-functional teams, including: Sales, Customer Success, Product, Enablement, and Engineering. Desire to embrace change and hypergrowth in your role, your team, your organization's strategy, and the products you support Willingness to travel. PERKS & BENEFITS We offer Gongsters a variety of medical, dental, and vision plans, designed to fit you and your family's needs. Wellbeing Fund - flexible wellness stipend to support a healthy lifestyle. Mental Health benefits with covered therapy and coaching. 401(k) program to help you invest in your future. Education & learning stipend for personal growth and development. Flexible vacation time to promote a healthy work-life blend. Paid parental leave to support you and your family. Company-wide recharge days each quarter. Work from home stipend to help you succeed in a remote environment. The annual salary hiring range for this position is $106,350 - $155,000 USD. Compensation is based on factors unique to each candidate, including, but not limited to, job-related skills, qualification, education, experience, and location. At Gong, we have a location-based compensation structure, which means there may be a different range for candidates in other locations. The total compensation package for this position, in addition to base compensation, may include incentive compensation, bonus, equity, and benefits. Some of our sales compensation programs also offer the potential to achieve above targeted earnings for those who exceed their sales targets. We are always looking for outstanding Gongsters! So if this sounds like something that interests you regardless of compensation, please reach out. We may have more roles for you to consider and would love to connect. We have noticed a rise in recruiting impersonations across the industry, where scammers attempt to access candidates' personal and financial information through fake interviews and offers. All Gong recruiting email communications will always come from ************ domain. Any outreach claiming to be from Gong via other sources should be ignored. Gong is an equal-opportunity employer. We believe that diversity is integral to our success, and do not discriminate based on race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, military status, genetic information, or any other basis protected by applicable law. To review Gong's privacy policy, visit ********************************************************** for more details. #LI-AM1
    $106.4k-155k yearly Auto-Apply 60d+ ago
  • Sales Development Representative

    Gong.Io 4.3company rating

    Gong.Io job in Chicago, IL or remote

    Gong empowers everyone in revenue teams to improve productivity, increase predictability, and drive revenue growth by deeply understanding customers and business trends; driving impactful decisions and actions. The Gong Revenue AI Platform captures and contextualizes customer interactions, surfaces insights and predictions, and powers actions and workflows that are essential for business success. More than 4,500 companies around the world rely on Gong to unlock their revenue potential. For more information, visit ************ As a Gong Sales Development Representative, you'll play a key role in generating new business opportunities for the company and be a part of building a world-class sales development organization at a category-defining tech company. RESPONSIBILITIES Raise awareness and generate interest for Gong through cold calling, emails, and social outreach to prospective customers Schedule initial discovery calls for Account Executives Meet or exceed assigned daily activity minimums of 80-100 activities Manage your own book of accounts and set the strategy for effective book management Become a power user of Gong's platform Provide constructive feedback on how to improve effectiveness and efficiency within the SDR role to SDR Managers and Sales Enablement Collaborate with team members to share and learn from best practices QUALIFICATIONS You are located within commutable distance of Salt Lake City, Chicago, or San Francisco You are able to be in a Gong office 3x per week (Monday, Tuesday, Thursday) Have sold in the past or have a passion for sales or sales leadership Excellent verbal and written communication skills You have a high degree of resilience, enabling you to bounce back from setbacks You possess a player mindset; you strive to grow and develop and never back down from a challenge Your work ethic is unmatched- anything you don't know you'll make up with hard work You're extremely coachable and willing to receive and implement feedback PERKS & BENEFITS We offer Gongsters a variety of medical, dental, and vision plans, designed to fit you and your family's needs. Wellbeing Fund - flexible wellness stipend to support a healthy lifestyle. Mental Health benefits with covered therapy and coaching. 401(k) program to help you invest in your future. Education & learning stipend for personal growth and development. Flexible vacation time to promote a healthy work-life blend. Paid parental leave to support you and your family. Company-wide recharge days each quarter. Work from home stipend to help you succeed in a remote environment. The annual OTE for this position is $90,000 USD. Compensation is based on factors unique to each candidate, including, but not limited to, job-related skills, qualification, education, experience, and location. At Gong, we have a location-based compensation structure, which means there may be a different range for candidates in other locations. The total compensation package for this position, in addition to base compensation, may include incentive compensation, bonus, equity, and benefits. Some of our sales compensation programs also offer the potential to achieve above targeted earnings for those who exceed their sales targets. We are always looking for outstanding Gongsters! So if this sounds like something that interests you regardless of compensation, please reach out. We may have more roles for you to consider and would love to connect. We have noticed a rise in recruiting impersonations across the industry, where scammers attempt to access candidates' personal and financial information through fake interviews and offers. All Gong recruiting email communications will always come from ************ domain. Any outreach claiming to be from Gong via other sources should be ignored. Gong is an equal-opportunity employer. We believe that diversity is integral to our success, and do not discriminate based on race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, military status, genetic information, or any other basis protected by applicable law. To review Gong's privacy policy, visit ********************************************************** for more details. #LI-RN1
    $90k yearly Auto-Apply 60d+ ago
  • Sales Engineer (Healthcare)

    Gong.Io Inc. 4.3company rating

    Gong.Io Inc. job in New York, NY or remote

    Gong harnesses the power of AI to transform how revenue teams win. The Gong Revenue AI Operating System unifies data, insights, and workflows into a single, trusted system that observes, guides, and acts alongside the world's most successful revenue teams. Powered by the Gong Revenue Graph, AI-powered intelligence, specialized agents, and trusted applications, Gong helps more than 5,000 companies around the world deeply understand their teams and customers, automate critical sales workflows, and close more deals with less effort. For more information, visit ************ At Gong, you will join a company built on innovative products, ambitious goals, and passionate people. We are shaping the future of revenue intelligence and we want people who are excited to build what comes next. You will work with a team that dreams big, moves fast, and cares deeply about the craft and about each other. Here, transparency and trust are core to how we operate, and every person has the opportunity to make a visible impact. If you want to grow, stretch, and do work that truly matters, Gong is the place to do the best work of your career. Gong empowers everyone in revenue teams to improve productivity, increase predictability, and drive revenue growth by deeply understanding customers and business trends; driving impactful decisions and actions. The Gong Revenue AI Platform captures and contextualizes customer interactions, surfaces insights and predictions, and powers actions and workflows that are essential for business success. More than 4,500 companies around the world rely on Gong to unlock their revenue potential. For more information, visit ************ Our Sales Engineering team is expanding rapidly! We're looking for top-tier talent across all levels to join our Industry Expansion team. If you're passionate about driving value for customers in Healthcare/Life Sciences, we encourage you to apply. Our team will carefully review your experience and be in touch to assess the best fit within our organization. These positions are hybrid-based roles (office and remote) and we're currently seeking candidates in the following areas: Salt Lake City, Chicago, or New York City. The mission of our Sales Engineering team at Gong is to serve as trusted partners, advising on complex workflows and guiding customers toward an AI-first approach to their go-to-market strategy, ultimately helping them achieve their desired business outcomes. As a Sales Engineer on our Industry Expansion vertical team, you will be instrumental in creating raving fans among our prospects and customers. Your focus will be on helping them understand how our platform can drive their strategic business initiatives across the organization. RESPONSIBILITIES * Work alongside Sales and Customer Success as the ultimate product expert and account team technical advisor. * Thoroughly understand all aspects of the Gong platform in order to explain and demo the technology to all types of users. * Be the trusted advisor to both prospects and customers to ensure they get the correct business outcome and value from our Gong technology, including business value quantification. * Assist prospects and customers with business assessments (POCs, Pilots). * Craft content to show customers how to leverage Gong for specific use cases. * Execute the build and delivery of outcome-based demos and solution architecture diagrams for customers that have highly complex use cases. * Solution complex business and technical requirements and explain them in simple terms. * Assist with RFPs and questionnaires in the context of sales cycles. * Help eliminate bottlenecks by working cross-functionally (Sales, Customer Success, Support, Product Management, Engineering) in order to get deals across the line. * Partner with and support Marketing on demand gen activities (webinars, conferences, events). * Contribute reusable assets to the Sales Engineering team and the company at-large. QUALIFICATIONS * Customer facing experience in a sales engineering role (pre-sales) or a combination of sales engineering and other relevant work experience (ie: Sales Enablement, Operations). * Experience selling into any of the following industry verticals is a plus: Financial Services (Banking / Insurance / Wealth), Healthcare (including Life Sciences), or Manufacturing organizations. * Experience with sales technology: CRMs, cloud architecture, or telephony / web conference systems. * Experience with data flows, AI & ML concepts, analytics, APIs, webhooks, or JSON is a plus. * Understanding of security and privacy pertaining to SaaS systems. * Understanding of key sales personas and workflows (including forecasting and prospecting) within a GTM organization. * Excellent verbal and written communication skills. * Strong interpersonal and teamwork skills. * Able to make the complex sound simple! PERKS & BENEFITS * We offer Gongsters a variety of medical, dental, and vision plans, designed to fit you and your family's needs. * Wellbeing Fund - flexible wellness stipend to support a healthy lifestyle. * Mental Health benefits with covered therapy and coaching. * 401(k) program to help you invest in your future. * Education & learning stipend for personal growth and development. * Flexible vacation time to promote a healthy work-life blend. * Paid parental leave to support you and your family. * Company-wide recharge days each quarter. * Work from home stipend to help you succeed in a remote environment. The target OTE for this position is $130,500-$220,000. Compensation is based on factors unique to each candidate, including, but not limited to, job-related skills, qualification, education, experience, and location. At Gong, we have a location-based compensation structure, which means there may be a different range for candidates in other locations. The total compensation package for this position, in addition to base compensation, may include incentive compensation, bonus, equity, and benefits. Some of our sales compensation programs also offer the potential to achieve above targeted earnings for those who exceed their sales targets. We are always looking for outstanding Gongsters! So if this sounds like something that interests you regardless of compensation, please reach out. We may have more roles for you to consider and would love to connect. We have noticed a rise in recruiting impersonations across the industry, where scammers attempt to access candidates' personal and financial information through fake interviews and offers. All Gong recruiting email communications will always come from ************ domain. Any outreach claiming to be from Gong via other sources should be ignored. Gong is an equal-opportunity employer. We believe that diversity is integral to our success, and do not discriminate based on race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, military status, genetic information, or any other basis protected by applicable law. To review Gong's privacy policy, visit ********************************************************** for more details. #LI-AM1
    $130.5k-220k yearly Auto-Apply 60d+ ago
  • Sr. Event Marketing Manager

    Gong.Io Inc. 4.3company rating

    Gong.Io Inc. job in New York, NY or remote

    Gong harnesses the power of AI to transform how revenue teams win. The Gong Revenue AI Operating System unifies data, insights, and workflows into a single, trusted system that observes, guides, and acts alongside the world's most successful revenue teams. Powered by the Gong Revenue Graph, AI-powered intelligence, specialized agents, and trusted applications, Gong helps more than 5,000 companies around the world deeply understand their teams and customers, automate critical sales workflows, and close more deals with less effort. For more information, visit ************ At Gong, you will join a company built on innovative products, ambitious goals, and passionate people. We are shaping the future of revenue intelligence and we want people who are excited to build what comes next. You will work with a team that dreams big, moves fast, and cares deeply about the craft and about each other. Here, transparency and trust are core to how we operate, and every person has the opportunity to make a visible impact. If you want to grow, stretch, and do work that truly matters, Gong is the place to do the best work of your career. Gong empowers everyone in revenue teams to improve productivity, increase predictability, and drive revenue growth by deeply understanding customers and business trends; driving impactful decisions and actions. The Gong Revenue AI Platform captures and contextualizes customer interactions, surfaces insights and predictions, and powers actions and workflows that are essential for business success. More than 4,500 companies around the world rely on Gong to unlock their revenue potential. For more information, visit ************ We're hiring for two complementary roles on Gong's Events team: one to own and evolve our proprietary event strategy, and one to own and evolve our third-party event strategy. Both roles will also manage programs across our broader event portfolio, from executive dinners and partner activations to cross-functional initiatives that support our go-to-market teams. You'll also contribute meaningfully to planning our annual flagship conference, Celebrate. Our events are designed to help sales open doors, deepen customer relationships, and accelerate pipeline. In either role, you'll play a key part in shaping and executing experiences that drive measurable business impact-whether through high-value proprietary roadshows, or strategic third-party sponsorships and other tailored event programs. We're looking for strategic thinkers and hands-on doers: people who can build innovative programs, collaborate effectively across teams, and flawlessly execute experiences that elevate our brand and fuel revenue. RESPONSIBILITIES Develop & own strategy: * Lead strategy and execution for either Gong's proprietary event programs (including roadshows and other hosted events) or Gong's third-party event portfolio (including key industry conferences and meeting focused sponsorships). * Build and own the full program lifecycle: from concept development and evaluation, to calendar planning, field activation, execution, and post-event analysis. * Ensure each event strategy aligns with sales priorities, pipeline goals, and brand objectives. Manage event execution: * Oversee end-to-end execution of events in your portfolio, including venue selection and booth design, logistics, run-of-show development, content and speaker coordination, field team enablement, pre-event preparation, onsite management, and post-event follow-up. * Deliver seamless, high-impact experiences across both proprietary and third-party programs, as applicable to your role and assigned portfolio. Be a strategic partner for Celebrate: * Play a key role in planning and executing Gong's annual flagship conference, Celebrate, owning critical workstreams such as registration strategy, sponsor management, ancillary programs, and cross-functional coordination. Partner across Sales & Marketing: * Partner closely with sales, field marketing, demand generation, content, and other teams to align on strategy, messaging, and processes that drive measurable business impact. Innovate & scale: * Propose, pilot, and scale new event formats or sponsorships that drive pipeline, ARR, and brand objectives - re-evaluate programs that no longer deliver results. Measure & optimize: * Track and evaluate event performance against key pipeline and brand impact metrics; analyze and present results and recommendations to leadership. QUALIFICATIONS * 10+ years of experience in events or field marketing in a B2B Corporate SaaS environment required. * Experience working with and gaining buy-in from sales, demand gen, and executive leadership teams. * Strong business acumen with the ability to interpret data, measure ROI, and effectively communicate results to stakeholders. * Exceptional communication, project management, and organizational skills. * A self-starter mindset with the ability to operate independently and confidently report progress. * Proven project and budget management expertise and attention to detail. * A creative eye for delivering "wow" experiences across the event lifecycle. * A collaborative, roll-up-your-sleeves attitude - because in events, no task is too small. * Strategic thinker who embodies Gong's value to "Favor the Long Term." PERKS & BENEFITS * We offer Gongsters a variety of medical, dental, and vision plans, designed to fit you and your family's needs. * Wellbeing Fund - flexible wellness stipend to support a healthy lifestyle. * Mental Health benefits with covered therapy and coaching. * 401(k) program to help you invest in your future. * Education & learning stipend for personal growth and development. * Flexible vacation time to promote a healthy work-life blend. * Paid parental leave to support you and your family. * Company-wide recharge days each quarter. * Work from home stipend to help you succeed in a remote environment. The annual salary hiring range for this position is $133,500 - $192,000 USD. Compensation is based on factors unique to each candidate, including, but not limited to, job-related skills, qualification, education, experience, and location. At Gong, we have a location-based compensation structure, which means there may be a different range for candidates in other locations. The total compensation package for this position, in addition to base compensation, may include incentive compensation, bonus, equity, and benefits. Some of our sales compensation programs also offer the potential to achieve above targeted earnings for those who exceed their sales targets. We are always looking for outstanding Gongsters! So if this sounds like something that interests you regardless of compensation, please reach out. We may have more roles for you to consider and would love to connect. We have noticed a rise in recruiting impersonations across the industry, where scammers attempt to access candidates' personal and financial information through fake interviews and offers. All Gong recruiting email communications will always come from ************ domain. Any outreach claiming to be from Gong via other sources should be ignored. Gong is an equal-opportunity employer. We believe that diversity is integral to our success, and do not discriminate based on race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, military status, genetic information, or any other basis protected by applicable law. To review Gong's privacy policy, visit ********************************************************** for more details. #LI-MT1
    $65k-84k yearly est. Auto-Apply 2d ago

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Gong may also be known as or be related to Gong, Gong IO Limited, Gong.IO Inc., Gong.io and Gong.io Ltd.