Executive Assistant - CEO
Gonzaba Medical Group job in San Antonio, TX
Job Details Main MSO - 720 Pleasanton Rd. - San Antonio, TX Full Time CEODescription
The Executive Assistant will be responsible for managing the day-to-day operations of the Executive Office while serving as primary liaison to internal and external contacts on behalf of the CEO. Functions as an extension of the CEO by anticipating needs and proactively addressing issues with an emphasis on sound judgment, initiative, and confidentiality, with appropriate but minimal direction. This position facilitates efficient execution of the CEO's daily responsibilities by vetting internal and external requests, directing assignments to appropriate staff, working closely with the CEO's direct report team. The Executive Assistant will manage internal and external correspondence, monitor the Executive Office, spearhead special projects for the CEO, prepare and manage special events. Liaison must be able to interface successfully with internal departments and external contacts using diplomacy and discretion. The Executive serves as the CEO's ambassador in dealing with key external contacts, executive members, and other leaders of the organization.
Supervisory Responsibilities:
General Requirements:
This position has no supervisory responsibilities.
All duties performed will be done accurately and in a timely manner.
Communicates the CEO's directives by coordinating and overseeing workflow in a fast-paced, rapidly changing work environment.
Disseminates pertinent information to staff on behalf of the CEO.
Advises the CEO on organizational and departmental priorities as appropriate and drives and supports necessary content preparation.
Provides oversight of the preparation of all materials for the CEO's schedule including travel, speeches, presentations, correspondence, and other administrative functions.
Serves as the liaison and gatekeeper to Executive team, Management team and staff seeking contact with the CEO's office, ensuring timely and appropriate management of all inquiries that come to the CEO's office.
Monitors internal and external deadlines and action items for the CEO and provides appropriate reminders.
Judiciously manages the CEO's demanding schedule.
Coordinates mailings and drafts correspondence from the CEO.
Manages special projects, including but not limited to special events, meetings, and other tasks as requested by the CEO.
Communicates regularly with members of the Executive team on behalf of the CEO.
Provides strategic input into the planning of all Executive committee and Leadership meetings based on the priorities and requests of the CEO.
Works with the CEO to develop the meeting agendas and content, and to identify the specific action/follow-up items from each such meeting; may also be required to provide oversight of the development and distribution of the minutes from these meetings.
Apply project management principles to coordinate high priority initiatives, including setting milestones, tracking progress, and ensuring timely execution of tasks that support the organizational strategy.
Leads and manages cross functional projects assigned by the CEO.
Maintains strict confidentiality.
Qualifications
Education and Training:
Minimum Bachelors degree in business or related field required. Masters preferred.
Experience:
Six to eight years of experience support C-Suite executives required.
Other Requirements:
Computer Skills: Skilled in use of computer/EMR systems. Knowledge of Word processing software, spreadsheet software, Internet, and database software.
Work Environment:
Depending upon the area assigned may be 100% clinical setting or office setting in a clinic environment. Exposure to communicable diseases, bodily fluids, toxic substances, ionizing radiation, medicinal preparations, and other conditions common to a clinic environment.
Mental / Physical Requirements:
Requires manual dexterity, sitting, standing, stooping, reaching, kneeling, crouching, bending, walking, lifting up to 15lbs. Close vision and ability to adjust focus. Must be able to work efficiently under pressure.
Additional Information:
Gonzaba Medical Group is seeking team members who contribute as A-Players, demonstrate a strong work ethic, are committed to the culture and our core values.
Other Duties As Assigned:
The above job description is not intended to be an all-inclusive list of duties and standards of the position. Team members will follow any other instructions, and perform any other related duties, as assigned by their supervisor. Responsibilities, knowledge, skills, abilities, and work environments may change as needs evolve.
Radiologist
Gonzaba Medical Group job in San Antonio, TX
Job Details Main PA - 720 Pleasanton Rd. - San Antonio, TX Full Time RadiologyRadiologist
General Summary: The Radiologist will examine and diagnose disorders and diseases using diagnostic imaging.
Supervisory Responsibilities: All duties performed will be done accurately and in a timely manner.
General Requirements: Instructs radiology staff in desired techniques, positions, or projections.
Assumes responsibility for maintaining clinical competencies according to Gonzaba Medical Group policy.
Ensures customer service is always maintained at the highest level.
Exercise tact and courtesy when dealing with patients, visitors, providers, and co-workers.
Must always adhere to customer service expectations including in-person and virtual (via telephone, or telehealth applications) communication.
Participates in educational programs as needed.
Other duties as assigned.
Essential Job Responsibilities:
Obtains patients histories from electronic records, patient interviews, dictated reports, and by communicating with referring clinicians. Prepares comprehensive interpretive reports of findings.
Performs and interprets the outcomes of diagnostic imaging procedures including magnetic resonance imaging (MRI), computer tomography (CT), positron emission, and ultrasound. Reviews and transmits images and information using picture archiving and communications systems. Communicates examination results and diagnostic information to referring physicians, patients,
and families.
Evaluates medical information to determine patients' risk factors (such as allergies to contrast agents) and to make decisions regarding the appropriateness of procedures.
Provides counseling to radiologic patients to explain the processes, risks, benefits, and alternative treatments.
Confers with medical professionals regarding image-based diagnoses.
Coordinates radiological services with other medical activities. Documents performance, interpretation, and outcomes of procedures performed. Establishes and enforces standards for protection of patients and staff.
Develops and monitors procedures to ensure adequate quality control of images.
Participates in continuing education activities to maintain and develop expertise.
Participates in quality improvement activities including discussions of areas where risk of error
is high.
Implements protocols in areas such as drugs, radiation control, MRI safety and infection control.
Serves as a teleradiologist for satellite facilities that do not have on-site radiologists.
Serves as Radiology Medical Director for site accreditations. (ACR and IAC)
Education and Training: Completion of medical school, a medical internship, and medical residency in radiology at an accredited medical facility required.
Experience: Five years of experience as a Radiologist within a clinical experience required.
Other Requirements: Computer Skills: Skilled in use of computer/EMR systems. Knowledge of Word processing software, spreadsheet software, Internet, and database software.
Work Environment: Clinic environment. Exposure to communicable diseases, bodily fluids, toxic substances, ionizing radiation, medicinal preparations, and other conditions common to a clinic environment.
Mental / Physical Requirements: Requires manual dexterity, sitting, standing, stooping, reaching, kneeling, crouching, bending, walking, lifting up to 40 lbs. without assistance. Close vision and ability to adjust focus. Must be able to work efficiently under pressure.
Additional Information: Gonzaba Medical Group is seeking team members who contribute as A-Players, demonstrate a strong work ethic, are committed to the culture and our core values.
Other Duties As Assigned: The above job description is not intended to be an all-inclusive list of duties and standards of the position. Team members will follow any other instructions, and perform any other related duties, as assigned by their supervisor. Responsibilities, knowledge, skills, abilities, and work environments may change as needs evolve.
Talent Acquisition Specialist
Texas job
Premier Medical Resources is hiring for a Talent Acquisition Specialist in Houston, TX 77040! SUMMARY: The Talent Acquisition Specialist is responsible for handling the full-cycle recruitment for a variety of complex and/or specialized talent needs with limited oversight. Accountable for effectively building relationships with HR Business Partners, hiring managers and key stakeholders to assess current and future talent needs. Develop and implements creative recruiting solutions that support Premier Medical Resources' mission to deliver the highest quality results and top talent to the business it supports. ESSENTIAL FUNCTIONS: Job Requisition • Provides advice to hiring managers on relevant processes/procedures for creating job requisitions, posting vacancies, and preparing for recruitment. • Review all job requisition information for accuracy, completeness, and appropriate approvals. • Obtain position and verify content with HRIS Analyst. • Partner with hiring managers to understand talent requirements as well as formulating and delivering appropriate sourcing search strategies based on these requirements. Applicant Sourcing • Proactively source candidates through networking with employees, professional organizations, and other channels. Continuously build talent pipelines to meet current and future needs. • Network and reach out to passive candidates with skills and knowledge relevant for current and future hiring needs. • Create a visible presence out on social media for all current and future positions. • Develop and promote the company's employer brand to attract top talent through social media, job boards, and professional networks. Selection and Hiring • Assess candidate applications/resumes to ensure a highly qualified and diverse candidate pool. • Conduct thorough salary analysis for candidates offers to ensure equity and compliance with applicable policies. • Facilitate the onboarding process by extending and compiling offer letters and negotiating employment terms. • Serve as a resource for prospective candidates providing information on available positions, status of application, or assistance in applying online. • Manage confidential data, build, and improve current practices, share ideas, and take ownership. • Ensures compliance with federal, state, and local employment laws and regulations, and company policies. Process Improvement and Reporting • Uses data analytics to continuously improve PMR hiring process to ensure a streamlined and efficient process for leveraging technology. • Create monthly new hire report. Provide information of all hiring activity including but not limited to job postings, number of applicants per position, source of candidates, number of sponsored jobs, etc. • Provides report to hiring managers monthly of filled positions and current vacancies. KNOWLEDGE, SKILLS, AND ABILITIES: • Ability to manage the recruitment process from job requisition through onboarding with minimal oversight. • Strong skills in collaborating with hiring managers and HR business partners to assess talent needs, provide guidance, and deliver effective hiring solutions. • Skilled at sourcing candidates through multiple channels, including social media and professional networks, and building talent pipelines for current and future hiring needs. • Excellent communication and interpersonal skills to ensure a positive experience for candidates and stakeholders. • Ability to use recruitment metrics and analytics to optimize sourcing strategies and improve hiring outcomes. • Knowledge of employment laws, regulations, and company policies, with strong judgment in handling confidential information. • Strong organizational and time management skills with the ability to multi-task in a fast-paced environment. • Innovative, curious, and able to adapt to changing business needs while taking initiative to implement creative solutions. • Proficient in Microsoft Office Suite (Excel, Word, Outlook) and familiar with applicant tracking systems (ATS). EDUCATION AND EXPERIENCE: • Bachelor's Degree, or • Four (4) years of experience in lieu of education • Two (2) years of experience in talent acquisition in healthcare
BENEFITS OFFERED:
3 Medical Plans
2 Dental Plans
1 Vision Plan
Employee Assistance Program
Short and Long-Term Disability Insurance
Basic and Voluntary Life with AD&D Plan
401(k) with a 2-year vesting
PTO + Holidays
Premier Medical Resources, LLC reserves the rights to change or modify the employee job description whether orally or in writing, at any time during the employment relationship. Additionally, Premier Medical Resources, LLC, through its supervisors, may require an employee to perform duties outside their normal description within the sole discretion of the supervisor. Employee must comply with all applicable Premier Medical Resources, LLC policies and procedures.
Physician Assistant-$10K Sign On Bonus
San Antonio, TX job
We are a growing network of urgent care clinics. Our rapid growth is a result of our unmatched customer service and genuine compassion towards every single customer. Our clinics offer non-critical, but urgent medical care to patients as an alternative to the emergency room or their primary physician. We are open seven days a week and serve all ages.
We are a high performing organization who places a premium on our culture. Our Physician Assistants provide care for patients within standards of practice and regulations of government agencies. They are responsible for providing outstanding service while maintaining a compassionate and welcoming atmosphere. The ideal candidate is energetic, flexible, has a positive attitude and above all else, has a passion for patient care.
Requirements and Qualifications:
• Current, unrestricted PA or NP license in the state or the ability to obtain
• Ability to obtain DEA licensure
• Knowledge of treatment and drug interactions
• Excellent communication and interpersonal skills
Great Benefits:
$10K Sign On Bonus
• Competitive Compensation - Productivity Pay!
• Healthcare Benefits including health, dental, vision life and disability
• Paid Time Off
• CME Credits
• 401-K
• Malpractice covered by employer
Case Manager (On-site)
Houston, TX job
Premier Medical Resources is a healthcare management company headquartered in Houston, Texas. At Premier Medical Resources, our goal is to leverage and combine the expertise and skillset of our employees to drive quality in all we do. Our goal is to create career pathways for our employees just starting their professional career, and to those who seek to bring their expertise and leadership as we strive to combine best practices and industry excellence. Come join our team at Premier Medical Resources where passion and career meet.
Premier Medical Resources is looking for a
full-time Case Manager
to join our team. If you are enthusiastic, reliable, detail-oriented, and a team player, come join our team!
ESSENTIAL FUNCTIONS:
Answers telephone and deal with inquiries
Responds and comply to requests for information including sending faxes and e-mails
Post payment for incoming requests
Invoices outside parties regarding incoming request, as applicable
Follows up with pending/outstanding invoices and payments
Follows through with mailing and postage for completed files
Collects and organizes medical records for closed cases
Updates information and scans into database
Manages filing and record keeping activities
Ensures completeness and accuracy of tasks and projects
Reports statistics as required
Contributes to team effort by accomplishing related results as needed
Keeps work area clean and organized
Protects patient and family privacy rights and maintains confidentiality of patient records in accordance to policy and procedure and HIPAA requirements
Adheres to the company standards of business conduct
Follows all safety rules on the job. Reports all accidents promptly and corrects minor safety hazards. Communicates with peers and management regarding any hazards identified in the workplace
Performs other job-related duties and special projects as assigned
KNOWLEDGE, SKILLS, AND ABILITIES:
Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, and other office procedures and terminology
Knowledge of computer and relevant software applications
Strong attention to detail: being careful about detail and thorough in completing work tasks
Ability to adapt with flexibility: being open to change (positive or negative) and to considerable variety in the workplace
Ability to work independently by guiding oneself with little or no supervision and depending one oneself to get things done
Exceptional customer service and phone etiquette
Energetic with a desire to learn and develop new skills
EDUCATION AND EXPERIENCE:
High School Diploma or Ged
One (1) year of experience in a clinical setting
One (1) year of experience with personal injury cases (Letter of Protections)
BENEFITS:
3 Medical Plans
2 Dental Plans
2 Vision Plans
Employee Assistant Program
Short- and Long-Term Disability Insurance
Accidental Death & Dismemberment Plan
401(k) with a 2-year vesting
PTO + Holidays
Premier Medical Resources is a healthcare management company headquartered in Houston, Texas. At Premier Medical Resources, our goal is to leverage and combine the expertise and skillset of our employees to drive quality in all we do. Our goal is to create career pathways for our employees just starting their professional career, and to those who seek to bring their expertise and leadership as we strive to combine best practices and industry excellence. Come join our team at Premier Medical Resources where passion and career meet.
Premier Medical Resources is looking for a
full-time Case Manager
to join our team. If you are enthusiastic, reliable, detail-oriented, and a team player, come join our team!
ESSENTIAL FUNCTIONS:
Answers telephone and deal with inquiries
Responds and comply to requests for information including sending faxes and e-mails
Post payment for incoming requests
Invoices outside parties regarding incoming request, as applicable
Follows up with pending/outstanding invoices and payments
Follows through with mailing and postage for completed files
Collects and organizes medical records for closed cases
Updates information and scans into database
Manages filing and record keeping activities
Ensures completeness and accuracy of tasks and projects
Reports statistics as required
Contributes to team effort by accomplishing related results as needed
Keeps work area clean and organized
Protects patient and family privacy rights and maintains confidentiality of patient records in accordance to policy and procedure and HIPAA requirements
Adheres to the company standards of business conduct
Follows all safety rules on the job. Reports all accidents promptly and corrects minor safety hazards. Communicates with peers and management regarding any hazards identified in the workplace
Performs other job-related duties and special projects as assigned
KNOWLEDGE, SKILLS, AND ABILITIES:
Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, and other office procedures and terminology
Knowledge of computer and relevant software applications
Strong attention to detail: being careful about detail and thorough in completing work tasks
Ability to adapt with flexibility: being open to change (positive or negative) and to considerable variety in the workplace
Ability to work independently by guiding oneself with little or no supervision and depending one oneself to get things done
Exceptional customer service and phone etiquette
Energetic with a desire to learn and develop new skills
EDUCATION AND EXPERIENCE:
High School Diploma or Ged
One (1) year of experience in a clinical setting
One (1) year of experience with personal injury cases (Letter of Protections)
BENEFITS:
3 Medical Plans
2 Dental Plans
2 Vision Plans
Employee Assistant Program
Short- and Long-Term Disability Insurance
Accidental Death & Dismemberment Plan
401(k) with a 2-year vesting
PTO + Holidays
HR Business Partner
Texas job
Premier Medical Resources is looking for an HR Business Partner to join our team! SUMMARY: The Human Resources Business Partner (HRBP) is responsible for providing both strategic and tactical human resources support to drive organizational performance and employee engagement. This role partners with leaders and employees to deliver solutions in employee relations, performance management, policy compliance, and leave administration. The HRBP ensures all practices align with company values and comply with federal, state, and local employment laws, including FMLA, ADA, and related regulations. ESSENTIAL FUNCTIONS: Strategic Partnership
Partner with HR leadership and business managers to identify and execute people strategies that align with organizational goals.
Analyze workforce trends and recommend solutions to improve engagement, retention, and performance.
Support compensation and incentive planning in collaboration with HR leadership.
Contribute to cross-functional HR projects and initiatives, sharing expertise and insights.
Partner with leaders to align team structures, behaviors, and capabilities with strategic objectives.
Employee Relations and Compliance
Advise managers and employees on HR policies, procedures, and employment law compliance.
Conduct workplace investigations, prepare reports, and recommend corrective actions when necessary.
Partner with cross-functional teams (Payroll, Benefits, Legal, and Compliance) to ensure consistent application of policies and procedures.
Maintain accurate documentation related to employee relations and HR compliance.
Promote a fair, equitable, and respectful work environment through proactive guidance and education.
Leave and Accommodation Administration
Administer employee leaves of absence (FMLA, ADA, personal, and other statutory or company programs).
Coordinate communication between employees, managers, healthcare providers, and internal partners to ensure compliance and timely processing.
Facilitate the ADA interactive process, evaluate accommodation requests, and document outcomes.
Provide guidance and training to leaders on leave procedures, return-to-work coordination, and reasonable accommodations.
Monitor and analyze leave data to identify process improvements and compliance risks.
Performance Management
Support effective execution of performance management programs, including goal setting, reviews, and development planning.
Guide leaders through performance improvement and coaching processes.
Promote leadership development initiatives to enhance organizational performance and accountability.
Learning and Development
Assess training needs and collaborate on targeted development programs.
Equip managers with HR-related capabilities to build engagement and foster a positive work environment.
Perform other related tasks as needed.
KNOWLEDGE, SKILLS, AND ABILITIES:
Strong understanding of employment laws (FMLA, ADA, FLSA, etc.) and compliance requirements.
Familiar with best practices in conducting workplace investigations and developing policies.
Demonstrates professionalism, discretion, and sound judgment in handling sensitive or complex issues, communicating with honesty, empathy, and respect.
Solid ability to balance tactical HR execution with strategic business alignment, designing and implementing solutions that support organizational objectives.
Strong analytical and problem-solving skills with attention to detail and accuracy.
Experience managing leave of absence and accommodation programs, including documentation, communication, and legal compliance.
Strong interpersonal and consultative skills with the ability to influence and collaborate effectively across all organizational levels and functions.
Proficiency with Microsoft Office Suite (Excel, Word, Outlook) and experience with HR Information Systems (HRIS).
Ability to manage multiple priorities with adaptability, resourcefulness, and strong organizational skills.
EDUCATION AND EXPERIENCE:
Bachelor's Degree in Human Resources, Business Administration, or related field
Five (5) years of progressive experience in Human Resources with emphasis on employee relations and leave administration
SHRM-CP/SCP or HRCI PHR/SPHR certified or obtained within 12 months of hire
BENEFITS OFFERED:
3 Medical Plans
2 Dental Plans
1 Vision Plan
Employee Assistance Program
Short and Long-Term Disability Insurance
Basic and Voluntary Life with AD&D Plan
401(k) with a 2-year vesting
PTO + Holidays
Premier Medical Resources, LLC reserves the rights to change or modify the employee job description whether orally or in writing, at any time during the employment relationship. Additionally, Premier Medical Resources, LLC, through its supervisors, may require an employee to perform duties outside their normal description within the sole discretion of the supervisor. Employee must comply with all applicable Premier Medical Resources, LLC policies and procedures.
Housekeeper - Daytime Float
Gonzaba Medical Group job in San Antonio, TX
Job Details Main MSO - 720 Pleasanton Rd. - San Antonio, TX Full Time FacilitiesDescription
General Summary: Primary focus on maintaining the cleanliness of the clinics and administration building. This includes ensuring cleanliness standards are met by performing necessary tasks. Willing to diligently perform repetitive tasks as assigned by the Housekeeping Supervisor.
Supervisory Responsibilities: This position has no supervisory responsibilities.
General Requirements: All duties performed will be done accurately and in a timely manner.
1. Conducts visual inspections of both the interior and exterior of buildings, promptly reporting any Maintenance-related issues or concerns to the Facilities Maintenance team.
2. Ensures a consistent supply of necessary items by placing weekly orders as required.
3. Adheres to the policies and procedures set forth by Gonzaba Medical Group.
4. Prioritizes safety at all times, following prescribed safety measures.
5. Collaborates with fellow team members to achieve departmental goals, foster positive employee relations, and meet interdepartmental objectives.
6. Undertakes additional duties as assigned that are related to the role.
7. Maintains a strict commitment to confidentiality.
8. This position may require driving a company vehicle or a personal vehicle; therefore, employees must successfully complete a motor vehicle history check, possess, and maintain a current valid Texas Driver License, and proof of current insurance to be subject for mileage reimbursement.
Essential Job Responsibilities:
1. Performs routine cleaning of exam rooms, nursing stations, offices, clinical areas, waiting areas, conference rooms, event centers, lobbies, lounges/breakrooms, restrooms, corridors, and exterior benches in a clean, neat, and sanitary manner. This will be completed on a regularly scheduled basis, by performing the following duties:
Empties all trash containers. Replace trash can liners only if needed. Place all trash in dumpster. Close and lock dumpster.
Sweeps and mops all hard surface floors.
Cleans and disinfects restrooms with proper supplies, including sinks, counters, toilet bowls, mirrors, and hardware. Completes restroom logs after servicing restroom.
Replenishes toilet paper, paper towels, hand soap, and hand sanitizer in all restrooms, exam rooms and breakroom areas. (as applicable)
Vacuums carpeted floors (as applicable).
Uses damp, disinfectant-treated cloths, duster and/or vacuum cleaner to dust windowsills, blinds, floors, furniture, and equipment in an orderly fashion.
Cleans smudges on doors and walls, as needed.
Cleans and disinfects hard surfaces such as countertops, dispensers, hardware, and furniture throughout the clinics/administration buildings.
Cleans inside of appliances.
Cleans baseboards.
Removes and disposes of dirty linen and replenishes in specific areas throughout the clinics.
Prepares coffee for patients and staff in the morning.
Gathers all materials and supplies from supply room to transport to work area.
2. Lifts and carries bulky items such as supplies, trash cans, mop buckets, etc. as needed for daily duties.
3. Works day, evening or night shifts as assigned.
4. Uses the appropriate chemicals and supplies, according to procedure, provided by Gonzaba Medical Group.
Work Environment: Clinic environment. Exposure to communicable diseases, bodily fluids, toxic substances, ionizing radiation, medicinal preparations, and other conditions common to a clinic environment.
Mental / Physical Requirements: Requires manual dexterity, sitting, standing, stooping, reaching, kneeling, crouching, bending, walking. May need to lift up to 40 lbs. without assistance. Close vision and ability to adjust focus. Must be able to work efficiently under pressure.
Additional Information: Gonzaba Medical Group is seeking team members who contribute as A-Players, demonstrate a strong work ethic and are committed to the culture and our core values.
Other Duties As Assigned: The above job description is not intended to be an all-inclusive list of duties and standards of the position. Team members will follow any other instructions, and perform any other related duties, as assigned by their supervisor. Responsibilities, knowledge, skills, abilities, and work environments may change as needs evolve.
Qualifications
Education and Training: Minimum high school education or equivalent.
Experience: Previous cleaning experience in a healthcare setting preferred.
Other Requirements: Computer Skills: Familiarity with word processing software, internet usage, and database software is advantageous.
Insurance Verification Specialist (Clinic)
Texas job
Premier Medical Resources is looking for an Insurance Verification Specialist to join our team! **Remote opportunity after 30-90 day in-person training** The Insurance Verification Specialist is responsible for verifying the patient's insurance coverage, ensuring surgery and procedures are covered by an individual's insurance plan. Creates cost estimates prior to the surgery date and communicates cost to patients. In addition to, entering and verifying accurate data and updating patient benefit information in the Electronic Medical Records (EMR). ESSENTIAL FUNCTIONS:
• Assists front office with verification questions or concerns
• Resolves any coverage issues and update patient EMR
• Enters insurance coverage (co-payments, deductibles, etc.) accurately into patient EMR
• Serves as a liaison between the patient, facility, physicians, and other departments to ensure timely and accurate financial clearance of all accounts
• Verifies patient insurance coverage and benefits through online portals, phone calls, and other resources
• Verifies insurance eligibility along with benefits and ensures all notifications and authorizations
are completed by the surgery date
• Identifies patient accounts based on self-pay, PPO, HMO, personal injury, workmen's compensation or other managed care organizations
• Collects relevant data for eligibility and benefit verification including all ICD-10 and billable CPT codes per orders
• Communicates with internal and external individuals to obtain information, resolve benefit issues, and ensure accurate benefit information is obtained
• Responds to inquiries regarding patient accounts with appropriate and accurate information in a professional manner
• Ensures accounts are financially secured by reviewing and documenting benefits, patient responsibilities, authorization requirements, and other relevant information
• Creates financial arrangements, alongside management, when a patient is unable to complete payment
• Responds promptly to requests and keeps open channels of communication with physician, patient, and service areas regarding financial clearance status and resolution
• Collaborates with billing and coding departments to ensure correct processing of claims
• Calculates co-pay, and estimated co-insurance due from patients per the individual payer contract per the individual payer contract and plan as applicable
• Completes high-quality work while adhering to productivity standards
• Performs miscellaneous job-related duties as assigned KNOWLEDGE, SKILLS, AND ABILITIES:
• Demonstrates ability to use basic computer functions, technology and Microsoft office (excel, word)
• Broad knowledge of the content, intent, and application of HIPAA, federal and state regulations
• Ability to work independently with little or no supervision as well as function within a team
• Knowledge with in and out of network insurances, insurance verification, patient responsibility, and process for prior authorization
• Good communication skills (verbal / written) providing a great patient experience
• Ability to work effectively in a fact paced environment
• Strong knowledge of managed care, medical terminology, CPT Coding and ICD10
• Demonstrates use of appropriate modifiers, HIPAA regulations, and insurance verification procedures
• Knowledge of payor guidelines including reading, understanding and interpreting medical records and payor requirements etc.
• Ability to think critically, assess problems and provide problem resolutions
• Demonstrates attention to detail, accountability, people skills, problem solving and decision-making skills EDUCATION AND EXPERIENCE:
• High School Diploma or GED
• One (1) year of hospital revenue cycle experience
• One (1) year of general customer service experience Please visit our website for more information: www.pmr-healthcare.com
Premier Medical Resources is a healthcare management company headquartered in Northwest Houston, Texas. At Premier Medical Resources, our goal is to leverage and combine the expertise and skillset of our employees to drive quality in all we do. Our goal is to create career pathways for our employees just starting their professional career, and to those who seek to bring their expertise and leadership as we strive to combine best practices and industry excellence. Come join our team at Premier Medical Resources where passion and career meet.
Compensation to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data. Employment for this position is contingent upon the successful completion of a background check and drug screening.
IT Technician
Gonzaba Medical Group job in San Antonio, TX
Job Details 933 Plaza MSO - Pleasanton Rd. - San Antonio, TX Full Time ITDescription
Reports to the Director of Information Technology, who provides objectives, timelines, resources, and responsibilities to support the current and future needs of Gonzaba Medical Group. A non-exempt position responsible for providing technical assistance and support to employees concerning computer hardware and software problems, troubleshooting, and training.
Supervisory Responsibilities:
General Requirements:
This position has no supervisory responsibilities.
All duties performed will be done accurately and in a timely manner.
Provides IT support and troubleshooting services.
Monitors and maintains IT applications, computers, and servers.
Setup and deployment of new hardware and software.
Train employees on computer hardware, software, and other equipment.
Resolve IT related problems and keeps detailed records.
Monitor ticket queues in the IT ticketing system and resolve tickets according to departmental requirements.
Must be able to follow, implement, and create detailed instructions.
Must be able to independently travel throughout the day from site to site.
Other duties as assigned.
Qualifications
Education and Training:
Minimum high school education or equivalent. Degree of Certification in related field or 3 years hands-on experience.
Experience:
Minimum 3 years of experience with IT support functions related to a wide variety of computer hardware, servers, and software - preferably in a healthcare setting.
Other Requirements:
Computer Skills: Knowledge of Word processing software, spreadsheet software, Internet, and database software. Skills in using computer/copier. Proficiency in word processing, spreadsheet, and database software. Experience with electronic medical record systems.
Work Environment:
Works primarily in an office setting and periodically in a clinical environment. Exposure to communicable diseases, bodily fluids, toxic substances, ionizing radiation, medicinal preparations, and other conditions common to a clinic environment.
Mental / Physical Requirements:
Requires manual dexterity. Involves sitting up to 80 percent of the day, walking, bending, kneeling, stretching, or standing the remainder. May need to lift up to 45 pounds.
Additional Information:
Gonzaba Medical Group is seeking team members who contribute as A-Players, demonstrate a strong work ethic, are committed to our culture and core values.
Other Duties As Assigned:
The above job description is not intended to be an all-inclusive list of duties and standards of the position. Team members will follow any other instructions, and perform any other related duties, as assigned by their supervisor. Responsibilities, knowledge, skills, abilities, and work environments may change as needs evolve.
Maintenance Specialist
Gonzaba Medical Group job in San Antonio, TX
Job Details Main 720 Pleasanton Rd. - San Antonio, TX Full Time FacilitiesDescription
General Summary: Responsible for general mechanical and preventive maintenance including repair and overhaul of equipment and facilities of the organization. Willing to perform routine, repetitive tasks on a continuous basis as assigned by the Maintenance Supervisor.
Supervisory Responsibilities: This position has no supervisory responsibilities.
General Requirements: All duties performed will be done accurately and in a timely manner.
1. Excellent problem-solving skills.
2. Assists supervisor with various tasks as requested.
3. Complies with the policies and procedures of Gonzaba Medical Group.
4. Always observe safety precautions.
5. Ability to read and understand supplies and tools/equipment specifications.
6. Cooperate with other personnel to achieve department objectives, maintain good employee relations and interdepartmental objectives.
7. Performs other related duties as assigned.
Essential Job Responsibilities:
1. Responds quickly in the event of an emergency, notifies appropriate personnel, and follows safety protocol.
2. Occasional evening or weekend work.
3. Mandatory rotational on-call shift for overnight and weekends.
4. May be required to work in all weather conditions.
5. Evaluates, repairs, and maintains plumbing, carpentry, electrical, and HVAC systems of clinics/administration buildings.
6. Demonstrates experience as a maintenance technician.
7. Physically capable of lifting 60 pounds.
8. Strong understanding of general maintenance processes and methods.
9. Experienced in operating a variety of equipment, and hand tools.
10. Working knowledge of tools, common appliances, and devices.
11. Handling assigned work orders and PMs.
12. Cleaning and maintaining the tools/equipment used.
13. Solves mechanical, electrical, plumbing, and hydraulic issues on buildings and facility equipment.
14. This position will require driving a company vehicle or a personal vehicle; therefore, employees must successfully complete a motor vehicle history check, possess, and maintain a current valid Texas Driver License, and proof of current insurance to be subject for mileage reimbursement.
Work Environment: Clinic environment. Exposure to communicable diseases, bodily fluids, toxic substances, ionizing radiation, medicinal preparations, and other conditions common to a clinic environment. Commercial building environment both interior and exterior to include roof, attic, etc... Will also work in conditions such as wet, dusty, damp, crowded areas.
Mental / Physical Requirements: Requires manual dexterity, sitting, standing, stooping, reaching, kneeling, crouching, bending, walking, climbing. Capable of lifting up to 60 lbs. without assistance. Close vision and ability to adjust focus. Must be able to work efficiently under pressure.
Additional Information: Gonzaba Medical Group is seeking team members who contribute as A-Players, demonstrate a strong work ethic, are committed to the culture and our core values.
Other Duties as Assigned: The above job description is not intended to be an all-inclusive list of duties and standards of the position. Team members will follow any other instructions, and perform any other related duties, as assigned by their supervisor. Responsibilities, knowledge, skills, abilities, and work environments may change as needs evolve.
Qualifications
Education and Training: Minimum high school education or equivalent.
Experience: Must have a minimum of two years' experience in maintenance.
Other Requirements: Computer Skills: Familiarity with word processing software, internet usage, and database software is advantageous.
Urgent Care Physician-$25K Sign On Bonus
San Antonio, TX job
At Texas MedClinics, our Physicians are responsible for providing comprehensive care to patients with urgent and occupational medical needs. The Physician demonstrates a high degree of clinical expertise in working with patients with acute illnesses and/or injuries commonly encountered in both the pediatric and adult patient population. The Physician is responsible for assessment, diagnosis, treatment, management, education, health promotion and care coordination for patients and families with acute and occupational health needs.
Essential Functions and Responsibilities:
Responsible for the delivery of care, treatment, and referrals. Arrange for referral resources for those medical specialties not provided by the organization for patients of the clinic
Evaluate patients, based on medical training and/or specialty, to determine the medical condition of the patient, through the performance of physical examinations, thereby, establishing a diagnosis and proposed treatment plan
Perform such clinical procedures for patient's benefit which are within scope and skill of practitioner and which are economically feasible
Communicate information to patients regarding diagnosis and treatment goals
Maintains accurate, complete, concise and timely documentation in the electronic medical record
Perform other job-related duties, as may be assigned, by the Medical Director
Requirements and Qualifications:
Current, unrestricted
DEA licensure
Knowledge of treatment and drug interactions
Excellent communication and interpersonal skills
Nutritionist/ Dietitian and Diabetes Educator
Gonzaba Medical Group job in San Antonio, TX
Job Details Main MSO - 720 Pleasanton Rd. - San Antonio, TX Full Time SpecialistDescription
The Nutritionist/Dietitian Provides individualized nutrition counseling and diabetes self-management education/training to individuals and groups. Supports patients in making sustainable lifestyle changes to improve overall health outcomes, with special focus on the diabetic population at Gonzaba Medical Group clinics. Works collaboratively with the clinical team to improve patient care, outcomes, and satisfaction.
This position has no supervisory responsibilities.
All duties performed will be done accurately and in a timely manner.
Provides nutrition assessment, counseling, and individualized meal planning tailored to medical conditions, cultural preferences, and lifestyle.
Offers diabetes self-management education through both group classes and one-on-one sessions.
Collaboratively develops goals, learning objectives, and educational plans with patients.
Documents nutrition and diabetes education encounters, interventions, and outcomes in the medical record.
Develop individualized follow-up plans with patients and monitor progress.
Coordinates with physicians, nurses, and other care team members to support patient goals.
Identifies when patient needs fall outside of scope of practice and arranges for referral to appropriate services.
Develop educational and training materials in collaboration with physicians, dietitians, and diabetes educators.
Participates in HEDIS and other quality improvement efforts to enhance patient care and service.
Conducts staff development and training regarding nutrition and diabetes self-management.
Maintains professional affiliations and enhances professional growth to remain current with best practices in nutrition and diabetes education.
Participates in committee work and projects assigned.
Attends required meetings and contributed to program planning and evaluation.
Maintains strictest confidentiality.
Performs other duties as required.
Qualifications
Education and Training:
Minimum high school education or equivalent. Registered Dietitian (RD/RDN) strongly preferred. Bachelor's degree in nutrition, Dietetics, or a related field required. Certified Diabetes Care and Education specialist certification preferred or willing to obtain.
Experience:
Minimum of 2 years of experience in medical nutrition therapy and/or diabetes education is preferred. Experience in chronic disease management, health behavior change, and patient-centered counseling required.
Other Requirements:
Computer Skills: Knowledge of Word processing software, spreadsheet software, Internet, and database software. Skills in using computer/copier. Proficiency in word processing, spreadsheet, and database software. Experience with electronic medical record systems.
Work Environment:
This role is primarily in an office environment, though there may be periods of time spent in clinic or construction environments depending on projects assigned. Exposure to communicable diseases, bodily fluids, toxic substances, ionizing radiation, medicinal preparations, and other conditions are common to a clinic environment. Exposure to debris, dust, sharp objects, chemicals and electricity are common to construction environments. Gonzaba Medical Group will provide training and appropriate PPE as required to be successful and safe in your work environments.
Mental / Physical Requirements:
Requires manual dexterity, sitting, standing, stooping, reaching, kneeling, crouching, bending, walking, lifting up to 20 lbs. without assistance. Close vision and ability to adjust focus. Must be able to work efficiently under pressure.
Additional Information:
Gonzaba Medical Group is seeking team members who contribute as A-Players, demonstrate a strong work ethic, are committed to our culture and core values.
Other Duties As Assigned:
The above job description is not intended to be an all-inclusive list of duties and standards of the position. Team members will follow any other instructions, and perform any other related duties, as assigned by their supervisor. Responsibilities, knowledge, skills, abilities, and work environments may change as needs evolve.
Radiology Clerk
Gonzaba Medical Group job in San Antonio, TX
Job Details Southeast - 3520 S New Braunfels Ave. - San Antonio, TX Full Time RadiologyDescription
General Summary: The Radiology Clerk assists the Imaging Services Manager on a daily basis with maintaining the appropriate level of department flow. Maintains radiological records, files and services in accordance with clinical, professional, and legal standards.
Supervisory Responsibilities: This position has no supervisory responsibilities.
General Requirements: All duties performed will be done accurately and in a timely manner.
1. Assumes responsibility for maintaining clerical duties according to Gonzaba Medical Group policy.
2. Ensures customer service is always maintained at the highest level.
3. Exercise tact and courtesy when dealing with patients, visitors, providers, and co-workers.
4. Must always adhere to customer service expectations including in-person and virtual (via telephone, or telehealth applications) communication.
5. Participates in educational programs as needed.
6. Other duties as assigned.
Essential Job Responsibilities:
1. Greets and prepares patients for imaging studies.
2. Answers the telephone and calls the patients to schedule x-rays, confirm appointments and to inform the patients of specific preparations for scheduled exams.
3. Prepares patient's records for next day to ensure that patients requiring labs have been completed.
4. Assists nursing staff in locating necessary reports, images, etc.
5. Maintians and orders department supplies.
6. Calls and confirms all appointments for next day.
7. Provides patients and outside facilitys with images as requested.
8. Logs and tracks all mammography patients to completion.
9. Performs other clerical fuctions as needed including faxing, copying, etc.
10. Able to work efficiently under pressure.
11. Maintain strict confidentiality.
Work Environment: Clinic environment. Exposure to communicable diseases, bodily fluids, toxic substances, ionizing radiation, medicinal preparations, and other conditions common to a clinic environment.
Mental / Physical Requirements: Requires manual dexterity, sitting, standing, stooping, reaching, kneeling, crouching, bending, walking, lifting up to 10 lbs. Close vision and ability to adjust focus. Must be able to work efficiently under pressure.
Additional Information: Gonzaba Medical Group is seeking team members who contribute as A-Players, demonstrate a strong work ethic, are committed to the culture and our core values.
Other Duties As Assigned: The above job description is not intended to be an all-inclusive list of duties and standards of the position. Team members will follow any other instructions, and perform any other related duties, as assigned by their supervisor. Responsibilities, knowledge, skills, abilities, and work environments may change as needs evolve.
Qualifications
Education and Training: Minimum high school education or equivalent. Able to work efficiently under pressure. Ability to communicate effectively, written and verbal. Bilingual a plus.
Experience: Experience in a clinic, doctor's office or hospital with a minimum of one-year experience preferred.
Other Requirements: Computer Skills: Skilled in use of computer/EMR systems. Knowledge of Word processing software, spreadsheet software, Internet, and database software.
Medical Assistant - Float
Gonzaba Medical Group job in San Antonio, TX
Job Details Main 720 Pleasanton Rd. - San Antonio, TX Full Time Family PracticeDescription
General Summary: Provides direct and indirect patient care activities and carries out provider orders as appropriate. The MA assists fellow employees in providing the highest quality, personalized patient care and maintains a positive working relationship with the health care team. Maintains and upholds established patient care, operational expectations, and employee policies in alignment with the clinic operational leadership teams. Supports the Gonzaba coordinated care model by working with other GMG providers and support departments/functions to ensure a patient-centered approach is provided at all times.
Supervisory Responsibilities: This position has no supervisory responsibilities.
General Requirements: All duties performed will be done accurately and in a timely manner.
Furthers patient care by communicating effectively with providers, coordinating tests, procedures, surgeries, hospitalizations and providing patients with community resources as needed.
Participates in educational programs as needed.
Assumes responsibility for maintaining clinical competencies according to Gonzaba Medical Group policy.
Ensures customer service is always maintained at the highest level.
May need to travel to support patient care at another GMG location.
At times the MA will need to float to other pods (in the clinic or another location), during these times all pod responsibilities should be completed including but not limited to triage, discharge, phone notes, refills, call confirmations, etc.
Exercise tact and courtesy when dealing with patients, visitors, providers, and co-workers.
Must always adhere to customer service expectations including in-person and virtual (via telephone, or telehealth applications) communication.
Maintains strict confidentiality.
Other duties as assigned.
Essential Job Responsibilities:
Provides patient care in a clinic setting. Functions within the scope of training received from Medical Assistant education program and from Gonzaba Medical Group training programs including, but not limited to obtaining vital signs, applying monitoring devices such as pulse oximeter and EKG leads/pads, venipuncture, glucose monitoring or hemoccult slide development.
Reports and accurately documents clinical findings to provider in charge.
Performs patient discharge and participates in patient education utilizing provider guidelines and/or patient information handouts. Ensures patient understanding and documents thoroughly.
Assists in providing quality health care by accessing the electronic medical record to obtain/provide pertinent information. Reports appropriate information to the provider and documents appropriately.
Remains aligned with the departmental goals which involves understanding the importance of conducting RMH visits, perform HEDIS measures, and participating providing quality care by utilizing the tools and reports provided to help reach departmental/organizational goals.
Maintains assigned work area with supplies and equipment. Cleans, stocks, and maintains exam rooms, procedure rooms, instruments, and equipment.
Follows universal precaution standards about patients, procedures, handling specimens, cleaning and disinfecting instruments and exam rooms as taught and retrained through annual compliance training.
Transports patients safely from the following positions: sitting to standing or laying down, from standing to sitting or lying down, from laying down to standing or sitting, and assist to the bathroom, into/out of wheelchairs, and pushing/pulling patients in wheelchairs.
Collaborates with the PODs, clinical support staff and providers, when working on assigned duties such as RMH/HEDIS reports, phone note complete, Rx refill requests, rescheduling, chart prep and form completion as needed.
Helps clinic leadership with All Hands-on Deck coordination of patients as needed.
Communicates with clinic leadership upon completion of assigned duties.
Must always keep the patients' safety a priority, which will involve preventing potential falls as needed.
Required flexibility to work at diverse locations as needed, demonstrating adaptability and willingness to travel in support of job responsibilities.
Education and Training: Minimum high school education or equivalent. Certificate of completion from an accredited school for medical assistants is required or equivalent medical training. CPR certification with AED is required and must be kept current. National certification as a Registered or Certified Medical Assistant is required as initial and continued employment at Gonzaba Medical Group is contingent upon this credential.
National Certification must be issued from one of the following associations: AAMA - Certified Medical Assistant (CMA); ARMA - Registered Medical Assistant (RMA); NAHP - Nationally Registered Certified Medical Assistant (NRCMA); or other association approved by GMG Human Resources.
Experience: Experience in a clinic, doctor's office or hospital with a minimum of one-year experience preferred.
Other Requirements: Computer Skills: Skilled in use of computer/EMR systems. Knowledge of Word processing software, spreadsheet software, Internet, and database software.
Work Environment: Clinic environment. Exposure to communicable diseases, bodily fluids, toxic substances, ionizing radiation, medicinal preparations, and other conditions common to a clinic environment.
Mental / Physical Requirements: Requires manual dexterity, sitting, standing, stooping, reaching, kneeling, crouching, bending, walking, lifting up to 40 lbs. without assistance. Close vision and ability to adjust focus. Must be able to work efficiently under pressure.
Additional Information: Gonzaba Medical Group is seeking team members who contribute as A-Players, demonstrate a strong work ethic, are commit to the culture and our core values.
Other Duties As Assigned: The above job description is not intended to be an all-inclusive list of duties and standards of the position. Team members will follow any other instructions, and perform any other related duties, as assigned by their supervisor. Responsibilities, knowledge, skills, abilities, and work environments may change as needs evolve.
Housekeeping Supervisor
Gonzaba Medical Group job in San Antonio, TX
Job Details Main MSO - 720 Pleasanton Rd. - San Antonio, TX Full Time FacilitiesDescription
General Summary: Responsible for managing all aspects of the housekeeping department. Ensures that the cleanliness of the clinics/administration buildings is being upheld not only by staff but also by contractor. Oversees the overall performance and productivity of the housekeeping department. Also responsible for managing multiple shifts of the housekeeping staff.
Supervisory Responsibilities: Manages and oversees housekeepers and distribution drivers.
General Requirements: All duties performed will be done accurately and in a timely manner.
1. Assists manager with various tasks as requested.
2. Complies with the policies and procedures of Gonzaba Medical Group.
3. Observes safety precautions at all times.
4. Ability to read and understand supplies and equipment specifications.
5. Cooperate with other personnel to achieve department objectives, maintain good employee relations and interdepartmental objectives.
6. Performs other related duties as assigned.
7. Maintains strict confidentiality.
8. Assists with courier run in the Distribution Driver is out.
Essential Job Responsibilities:
1. Manages the housekeeping department in an effective and efficient manner. This includes filling in as a housekeeper in the event the department is short staffed.
2. Ensures that all supplies are stocked/ordered in a timely manner. This includes all housekeeping, linen, water, and coffee items needed throughout the organization.
3. Manages outside vendors/contractors with the assistance of the Facilities Operations Manager and/or Facilities Coordinator.
4. Visits/monitors all GMG locations to ensure they are being serviced properly.
5. Able to perform the full housekeeper duties which includes the following 3-6 numbered essential duties below.
6. Performs routine cleaning of exam rooms, nursing stations, offices, clinical areas, waiting areas, conference rooms, event centers, lobbies, lounges/breakrooms, restrooms, corridors, and exterior benches in a clean, neat, and sanitary manner. This will be completed on a regularly scheduled basis, by performing the following duties:
Empties all trash containers. Replace trash can liners only if needed. Place all trash in dumpster. Close and lock dumpster.
Sweeps and mops all hard surface floors.
Cleans and disinfects restrooms with proper supplies, including sinks, counters, toilet bowls, mirrors, and hardware. Completes restroom logs after servicing restroom.
Replenishes toilet paper, paper towels, hand soap, and hand sanitizer in all restrooms, exam rooms and breakroom areas. (as applicable)
Vacuums carpeted floors (as applicable).
Uses damp, disinfectant-treated cloths, duster and/or vacuum cleaner to dust windowsills, blinds, floors, furniture, and equipment in an orderly fashion.
Cleans smudges on doors and walls, as needed.
Cleans and disinfects hard surfaces such as countertops, dispensers, hardware, and furniture throughout the clinics/administration buildings.
Cleans inside of appliances.
Cleans baseboards.
Removes and disposes of dirty linen and replenishes in specific areas throughout the clinics.
Prepares coffee for patients and staff in the morning.
Gathers all materials and supplies from supply room to transport to work area.
7. Visually inspects buildings' interior and exterior and notifies Facilities Maintenance of any issues or concerns pertaining to Maintenance.
8. Uses the appropriate chemicals and supplies, according to procedure, provided by Gonzaba Medical Group.
9. This position will require driving a company vehicle or a personal vehicle; therefore, employees must successfully complete a motor vehicle history check, possess, and maintain a current valid Texas Driver License, and proof of current insurance to be subject for mileage reimbursement.
Work Environment: Clinic environment. Exposure to communicable diseases, bodily fluids, toxic substances, ionizing radiation, medicinal preparations, and other conditions common to a clinic environment.
Mental / Physical Requirements: Requires manual dexterity, sitting, standing, stooping, reaching, kneeling, crouching, bending, walking. May need to lift up to 40 lbs. without assistance. Close vision and ability to adjust focus. Must be able to work efficiently under pressure.
Additional Information: Gonzaba Medical Group is seeking team members who contribute as A-Players, demonstrate a strong work ethic, are commit to the culture and our core values.
Other Duties As Assigned: The above job description is not intended to be an all-inclusive list of duties and standards of the position. Team members will follow any other instructions, and perform any other related duties, as assigned by their supervisor. Responsibilities, knowledge, skills, abilities, and work environments may change as needs evolve.
Qualifications
Education and Training: Minimum high school education or equivalent.
Experience: Must have a minimum of five years' experience in housekeeping in a leadership role. Previous cleaning experience in a healthcare setting preferred.
Other Requirements: Basic computer skills. Must have reliable transportation, insurance, and a valid Class "C" driver's license in good standing. Ability to communicate effectively, written and verbal.
Marketing Event Coordinator
Gonzaba Medical Group job in San Antonio, TX
Job Details 933 Plaza MSO - Pleasanton Rd. - San Antonio, TX Full Time MarketingDescription
General Summary: The Marketing Event Coordinator I (EC. I) works under the supervision of the Community Relations Manager to operate efficiently and effectively in a deadline-driven environment and provide day-to-day support to the marketing team. The primary focus of this position is to generate awareness of Gonzaba Medical Group services and providers through event planning and community outreach events to achieve the growth and retention goals of the Marketing Department.
Supervisory Responsibilities: This position has no supervisory responsibilities.
General Requirements:
1. Develop and maintain supportive, productive, and effective relationships with external and internal partners.
2. Participate in promotional activities, trade shows, and health fairs to promote Gonzaba Medical Group services and providers.
3. Bilingual (English/Spanish) fluency preferred.
4. Work closely with the Marketing teams by offering administrative support such as printing, cutting, fliers, answering phones, data entry, events calendar updating, etc.
5. Be able to effectively tell the Gonzaba Medical Group story and explain key differentiation from competitors.
6. Other duties as assigned.
Essential Job Responsibilities:
1. Identify event opportunities with the Medicare-eligible population to promote the healthcare delivery system and support the growth of Medicare Care patients/prospects according to Medicare Advantage plans accepted by Gonzaba Medical Group.
2. Coordinate external and internal events, which included, but are not limited to:
Event scheduling
Research potential venues such as ballrooms, commercial stores, churches, etc.
Responsible for all aspects of event planning, submitting giveaway orders, decorations, supplies, audio, entertainment, layout, advertisement, flyers, securing venue, etc.
Stays under budget while planning event specifications.
Event setup and breakdown requiring the ability to lift up to 60 pounds.
Log event attendance in SalesForce
3. Maintains effective time management skills and is able to work with minimal supervision.
4. Must have excellent written and verbal communication skills.
5. Strong attention to detail and exceptional organizational skills are required.
6. Build knowledge of CMS regulations related to all aspects of marketing, such as events and within the clinic setting related to providers.
7. Support all marketing initiatives; share best practices and serve as the company's advocate and information source by keeping abreast of industry trends, competition, and new opportunities. Identifying lead patients/prospects on external and internal events to achieve department growth goals.
7. Required to work on weekends and occasional evenings.
8. Ability to properly drive and operate a company vehicle.
9. This position requires driving a company vehicle or a personal vehicle; therefore, employee must successfully complete a motor vehicle history check, possess and maintain a current valid Texas Driver License, and proof of current insurance to be subject for mileage reimbursement.
10. Maintains strict confidentiality.
Work Environment: Depending upon the area assigned, maybe 100% clinical setting, office setting in a clinical environment, or outdoors. Exposure to communicable diseases, bodily fluids, toxic substances, ionizing radiation, medicinal preparations, and other conditions common to a clinic environment. Works in conditions of heat, cold, wet, dust, and rain conditions. Occasional evening or weekend work.
Mental / Physical Requirements: Requires manual dexterity, sitting, standing, stooping, reaching, kneeling, crouching, bending, walking, lifting to 60 lbs. without assistance. Close vision and ability to adjust focus. Must be able to work efficiently under pressure.
Additional Information: Gonzaba Medical Group is seeking team members who contribute as A-Players, demonstrate a strong work ethic, and are committed to the culture and our core values.
Other Duties As Assigned: The above job description is not intended to be an all-inclusive list of duties and standards of the position. Team members will follow any other instructions and perform any other related duties as assigned by their supervisor. Responsibilities, knowledge, skills, abilities, and work environments may change as needs evolve.
Qualifications
Education and Training: Minimum high school education or equivalent required.
Experience: 1-2 years' experience in marketing or previous experience in a similar role preferred.
Experience with CMS guidelines and/or experience in a healthcare-related field preferred.
Other Requirements: Computer Skills: General computer knowledge of Microsoft Office/Outlook.
IT Helpdesk Manager
Gonzaba Medical Group job in San Antonio, TX
Job Details 933 Plaza MSO - Pleasanton Rd. - San Antonio, TX Full Time ITDescription
Reports to the Director of Information Technology, who provides objectives, timelines, resources, and responsibilities to support the current and future needs of Gonzaba Medical Group. A non-exempt position responsible for providing technical assistance and support to employees concerning computer hardware and software problems, troubleshooting, and training.
Supervisory Responsibilities:
General Requirements:
Responsible for managing employees.
All duties performed will be done accurately and in a timely manner.
Manage a team of support technicians and act as a mentor and coach to team members.
Prepare regular reports on the Helpdesk's performance and propose improvements.
Align with department leaders and other stakeholders to define Helpdesk requirements for new implementations.
Recruit, train, and support Helpdesk representatives and technicians.
Develop and implement Helpdesk policies and procedures.
Provide opportunities for skills expansion and career development.
Maintain a high level of technical knowledge and expertise, escalating more complex issues to the appropriate IT staff.
Act as an escalation point for severe, critical, or unique issues.
Ensure that all Helpdesk tickets are responded to in a timely and professional manner.
Assign tickets to appropriate team members based on skillset and availability.
Monitor ticket queues and escalate tickets as necessary.
Set specific customer service standards.
Contribute to improving customer support by actively responding to queries and handling complaints.
Provide customer feedback to the appropriate internal teams.
Maintain strict confidentiality.
Qualifications
Education and Training:
Bachelor's Degree in Computer Science or Management Information Systems (MIS) preferred. Any equivalent combination of education, experience, and training that provides the required knowledge, skills, and abilities to effectively perform all duties and responsibilities.
Experience:
Minimum of six (6) years of experience in a customer service or technical support role.
Minimum of four (4) years of experience in a supervisory role
Minimum of four (4) years of experience implementing and supporting large networks and virtual infrastructure required.
Other Requirements:
Computer Skills: Knowledge of Word processing software, spreadsheet software, Internet, and database software. Skills in using computer/copier. Proficiency in word processing, spreadsheet, and database software. Experience with electronic medical record systems.
Work Environment:
Works primarily in an office setting and periodically in a clinical environment. Exposure to communicable diseases, bodily fluids, toxic substances, ionizing radiation, medicinal preparations, and other conditions common to a clinic environment.
Mental / Physical Requirements:
Requires manual dexterity, sitting, standing, stooping, reaching, kneeling, crouching, bending, walking, lifting up to 25 lbs. Close vision and ability to adjust focus. Reasonable accommodations may be made to enable otherwise qualified individuals with disabilities to perform the essential functions of the job.
Additional Information:
Gonzaba Medical Group is seeking team members who contribute as A-Players, demonstrate a strong work ethic, are committed to our culture and core values.
Other Duties As Assigned:
The above job description is not intended to be an all-inclusive list of duties and standards of the position. Team members will follow any other instructions, and perform any other related duties, as assigned by their supervisor. Responsibilities, knowledge, skills, abilities, and work environments may change as needs evolve.
Systems and Network Administration
Gonzaba Medical Group job in San Antonio, TX
Job Details 933 Plaza MSO - Pleasanton Rd. - San Antonio, TX Full Time ITDescription
Reports to the Operations Manager, who provides objectives, timelines, resources, and responsibilities. This position is responsible for the administration of various systems, platforms, and network infrastructure, as well as providing support for operational goals and objectives. This role works collaboratively with other team members and stakeholders to assist in planning and implementing information technology projects and is challenged to improve both systems and network operational functionality.
Supervisory Responsibilities:
General Requirements:
This position has no supervisory responsibilities.
All duties performed will be done accurately and in a timely manner.
Implements and maintains Active Directory and Group Policy according to industry best practices, aligned with operational goals and objectives. Manages Group Policy application across systems, including security initiatives such as machine hardening and BitLocker.
Supports the management, maintenance, and implementation of system deploying BitLocker throughout the organization.
Responsible for user maintenance, and implementation or systems deploying BitLocker throughout the organization.
Supports enterprise-wide business continuity and disaster recovery processes.
Works with the IT support team, both internal and contracted, to support deployment, monitoring, maintenance, and upgrades of all company systems and infrastructure, including servers, storage, databases, network devices, and associated software and hardware.
Responsible for documenting systems, processes, and network configurations on an ongoing basis.
Utilizes a ticketing system for change management and end-user support, including all hardware, software, and network-related modifications or requests.
Supports centralized event collection from all systems and network devices, ensuring integrity and retention.
Supports incident response by managing user access, validating system and network security policies, and participating in mitigation of potential security threats.
Manages and monitors network infrastructure including switches, routers, wireless access points, firewalls, and VPN appliances. Performs network segmentation, VLAN configuration, and ensures secure and efficient traffic flow.
Performs network troubleshooting to identify performance bottlenecks, packet loss, and connectivity issues using diagnostic tools such as Wireshark, NetFlow analyzers, or built-in device utilities.
Implements and maintains firewall policies, NAT rules, and access control lists (ACLs) in alignment with security policies and compliance requirements.
Coordinates with internet service providers (ISPs), telecom vendors, and cloud providers to ensure connectivity, availability, and timely resolution of outages.
Maintains strict confidentiality.
Other duties as assigned.
Qualifications
Education and Training:
Minimum high school education or equivalent. Bachelor's degree in computer science or management information systems (MIS) preferred. CCNA or MSCA is required. Any equivalent combination of education, experience, and training that provides the required knowledge, skills, and abilities to effectively perform all duties and responsibilities
Experience:
Minimum of three (3) years of experience implementing and supporting physical and virtual infrastructure, switches, network hardware and design required.
Minimum of three (3) years of experience supporting active directory, group policy preferred.
Other Requirements:
Computer Skills: Knowledge of Word processing software, spreadsheet software, Internet, and database software. Skills in using computer/copier. Proficiency in word processing, spreadsheet, and database software. Experience with electronic medical record systems.
Work Environment:
Works primarily in an office setting and periodically in a clinical environment. Exposure to communicable diseases, bodily fluids, toxic substances, ionizing radiation, medicinal preparations, and other conditions common to a clinic environment.
Mental / Physical Requirements:
Requires manual dexterity, sitting, standing, stooping, reaching, kneeling, crouching, bending, walking, lifting up to 25 lbs. without assistance. Close vision and ability to adjust focus. Must be able to work efficiently under pressure
Additional Information:
Gonzaba Medical Group is seeking team members who contribute as A-Players, demonstrate a strong work ethic, are committed to our culture and core values.
Other Duties As Assigned:
The above job description is not intended to be an all-inclusive list of duties and standards of the position. Team members will follow any other instructions, and perform any other related duties, as assigned by their supervisor. Responsibilities, knowledge, skills, abilities, and work environments may change as needs evolve.
PM&R Technician
Gonzaba Medical Group job in San Antonio, TX
Job Details Northwest MSO - 7219 Culebra Rd - San Antonio, TX Full Time PM&RDescription
General Summary: This position is to primarily support patient care delivery by preparing treatment area, patient, equipment, and materials; performing procedures, under the supervision of a Doctor of Chiropractic Medicine and/or a Physical Therapist.
Supervisory Responsibilities: This position has no supervisory responsibilities.
General Requirements: All duties performed will be done accurately and in a timely manner.
1. Assumes responsibility for maintaining clinical competencies according to Gonzaba Medical Group policy.
2. Ensures customer service is always maintained at the highest level.
3. Exercise tact and courtesy when dealing with patients, visitors, providers, and co-workers.
4. Must always adhere to customer service expectations including in-person and virtual (via telephone, or telehealth applications) communication.
5. Participates in educational programs as needed.
6. Bilingual speaking in English and Spanish preferred
7. Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.
8. Enhances physical therapy department and organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
9. Other duties as assigned.
Essential Job Responsibilities: All duties performed will be done accurately and in a timely manner.
1. Prepares treatment room for patient by following prescribed procedures and protocols.
2. Prepares patients for physical medicine and rehabilitation (PM&R) therapy treatment by welcoming, comforting, providing and/or assisting patients into PM&R apparel or apertures.
3. Provides information to patients by answering questions and requests, allaying fears.
4. Helps treat patients by applying heat packs; paraffin dips; helping patients onto exercise equipment, monitoring motion; tracking walking time and distance; measuring mobility; performing prescribed exercises and strengthening techniques.
5. Educates patients by demonstrating proper use of equipment and exercise routines.
6. Maintains patient confidence and protects operations by keeping information confidential.
7. Maintains safe and clean working environment by complying with procedures, rules, and regulations.
8. Transports patients safely from the following positions: sitting to standing or laying down, from standing to sitting or laying down, from laying down to standing or sitting, and assist to the bathroom, into/out of wheelchairs, and pushing/pulling patients in wheelchairs.
9. Must always keep the patients' safety a priority, which will involve preventing potential falls as needed.
10. Provides equipment and supplies by sterilizing and delivering equipment and supplies to treatment area; positioning equipment for therapist access; positioning patient on equipment.
11. Ensures operation of PM&R equipment by completing preventive maintenance requirements; following manufacturer's instruction; troubleshooting malfunctions; calling for repairs.
12. Maintains PM&R supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies.
13. Serves and protects by adhering to professional standards, hospital policies and procedures, federal, state, and local requirements, and GMGs standards.
14. Schedules patients for appointments.
15. Answer incoming phone calls when necessary and contact patients to reschedule missed appointments.
16. Forwards treatment notes to the proper individual for billing.
17. Maintains strict confidentiality of company, department, and patient information.
Work Environment: Depending upon the area assigned may be 100% clinical setting or office setting in a clinic environment. Exposure to communicable diseases, bodily fluids, toxic substances, ionizing radiation, medicinal preparations, and other conditions common to a clinic environment.
Mental / Physical Requirements: Requires manual dexterity, sitting, standing, stooping, reaching, kneeling, crouching, bending, walking, lifting up to 40 lbs. without assistance. Close vision and ability to adjust focus. Must be able to work efficiently under pressure.
Additional Information: Gonzaba Medical Group is seeking team members who contribute as A-Players, demonstrate a strong work ethic, are committed to the culture and our core values.
Other Duties As Assigned: The above job description is not intended to be an all-inclusive list of duties and standards of the position. Team members will follow any other instructions, and perform any other related duties, as assigned by their supervisor. Responsibilities, knowledge, skills, abilities, and work environments may change as needs evolve.
Qualifications
Education and Training: Minimum High school diploma or equivalent. Graduate of an accredited Physical Therapy Technician, Physical Therapy Aide Specialist, Medical Assistant, or closely related program, preferred. CPR Certification with AED required for initial and continued employment at Gonzaba Medical Group is contingent upon this credential.
Experience: Minimum of one (1) year in a customer service-related role required. Two (2) years preferred.
Other Requirements: Computer Skills: Skilled in use of computer/EMR systems. Knowledge of Word processing software, spreadsheet software, Internet, and database software.
Collection Specialist (On-site)
Gonzaba Medical Group job in San Antonio, TX
Job Details 933 Plaza MSO - Pleasanton Rd. - San Antonio, TX Full Time Revenue CycleDescription
General Summary: This position is primarily responsible for performing a variety of duties with the goal of maximizing cash flow and minimizing outstanding receivables and interacting with patients and insurances to secure payment on patient accounts
Supervisory Responsibilities: This position has no supervisor responsibilities.
General Requirements: All duties performed will be done accurately and in a timely manner.
Collects balance owing from third party payers in accordance with state and federal laws governing collection practices.
Processes correspondence and denials from the Insurance Carrier.
Posts contractual adjustments as needed.
Posts write off adjustments after approval from the Director - Business Office.
Processes payments by credit card.
Answers calls and correspondence received by patients.
Requests additional information within the organization such as medical records, explanation of benefits, etc. to appeal claims that have been denied.
Responsible for Work Aged Accounts Receivable Report.
Processes refunds as needed.
Verifies insurance eligibility when needed.
Review commercial contract reimbursement guidelines for proper claim adjudication.
Ensure daily productivity standards are met in accordance to documented procedures.
Exercise tact and courtesy when dealing with patients, visitors, physicians and co-workers.
Able to work efficiently under pressure.
Maintain strict confidentiality.
Other duties as assigned.
Essential Job Responsibilities:
Will be reviewing accounts for accuracy and reviewing future appointment to collect balances owed
Taking and making outbound calls to patients owing balances
Collects balance owing from third party payers in accordance with state and federal laws governing collection practices.
Processes correspondence and denials from the Insurance Carrier.
Posts contractual adjustments as needed.
Posts write off adjustments after approval from the Director - Business Office.
Processes payments by credit card.
Answers calls and correspondence received by patients.
Requests additional information within the organization such as medical records, explanation of benefits, etc. to appeal claims that have been denied.
Responsible for Work Aged Accounts Receivable Report.
Processes refunds as needed.
Verifies insurance eligibility when needed.
Review commercial contract reimbursement guidelines for proper claim adjudication.
Ensure daily productivity standards are met in accordance to documented procedures.
Exercise tact and courtesy when dealing with patients, visitors, physicians and co-workers.
Able to work efficiently under pressure.
Maintain strict confidentiality.
Other duties as assigned.
Qualifications
Education and Training: Minimum high school education or equivalent.
Experience: Minimum of 2 years' experience in any government and/or commercial insurance billing, collections payment and reimbursement verification and/or refunds. Minimum of six months of medical billing in a general medical office, Knowledge of medical terminology. Knowledge of insurance industry. Knowledge of insurance contracts and reimbursement rates. Knowledge of Medicare's Correct Coding Initiatives preferred. Knowledge of grammar, spelling, and punctuation to type correspondence. Must have knowledge of ICD-9 and CPT-4 coding, medical terminology, 10 key touch and computer skills. Bilingual ability in English/Spanish preferred. Certified Medical Insurance Specialist Preferred.
Other Requirements: Knowledge of Microsoft Office Applications strongly preferred. Word Processing software, database software, spreadsheet, and Internet software
Work Environment: Depending upon the area assigned, may be 100% clinical setting or office setting in a clinical environment. Exposure to communicable diseases, bodily fluids, toxic substances, ionizing radiation, medicinal preparations, and other conditions common to a clinic environment.
Mental / Physical Requirements: Requires manual dexterity, sitting, standing, stooping, reaching, kneeling, crouching, bending, walking, lifting to 40 lbs. Close vision and ability to adjust focus.
Additional Information: Gonzaba Medical Group is seeking team members who contribute as A-Players, demonstrate a strong work ethic, are committed to our culture and core values.
Other Duties As Assigned: The above job description is not intended to be an all-inclusive list of duties and standards of the position. Team members will follow any other instructions, and perform any other related duties, as assigned by their supervisor. Responsibilities, knowledge, skills, abilities, and work environments may change as needs evolve.