Gonzaba Medical Group jobs in San Antonio, TX - 47 jobs

General Summary: This role focuses on the improved documentation of acuity for the capitated GMG patient population through the Review Medical History process, Intake visits and other outreach efforts. Also helps with other Managed Care projects. Supervisory Responsibilities: This position has no supervisory responsibilities. General Requirements: All duties performed will be done accurately and in a timely manner. 1. Assumes responsibility for maintaining clinical competencies according to Gonzaba Medical Group policy. 2. Exercise tact and courtesy when dealing with patients, visitors, providers, and co-workers. 3. Must always adhere to customer service expectations including in-person and virtual (via telephone, or telehealth applications) communication. 4. Participates in other Managed care projects to include but not limited to marketing events, and Medicare Open enrollment period. 5. Reviews reports to identify areas for improvement or needed action to meet departmental goals. 6. Supports team members in all aspects of the Risk Adjustment process to ensure that defined timelines and departmental goals are met. 7. Adhere to all confidentiality and HIPAA requirements as always outlined within Gonzaba Medical Group Operating Policies and Procedures in all ways and with respect to any aspect of the data handled or services rendered. 8. Other duties as assigned. Essential Job Responsibilities: 1. Maintain accurate database of GMG capitated patients, update database monthly from enrollment and disenrollment reports. 2. Accurately update the database to track each stage of the RMH process. This is vital to an effective process and accurate reports. 3. Prepare audit documents as defined; create logical batches for reviewers. 4. Process completed audits for timely data entry into EMR. 5. Assist with teaching clinical staff how to identify patients needing RMH review, preparing RMH notes for the provider, and processing RMH encounter notes; also teach how and when to schedule future RMH appointments. 6. Keep PCP, clinical staff and Managed Care team members informed of pertinent findings/issues uncovered. 7. Track & report completed RMH DOS for CMS submission. Work Environment: Clinic environment. Exposure to communicable diseases, bodily fluids, toxic substances, ionizing radiation, medicinal preparations, and other conditions common to a clinic environment. Mental / Physical Requirements: Requires manual dexterity, sitting, standing, stooping, reaching, kneeling, crouching, bending, walking, lifting up to 15 lbs. Close vision and ability to adjust focus. Must be able to work efficiently under pressure. Additional Information: Gonzaba Medical Group is seeking team members who contribute as A-Players, demonstrate a strong work ethic, are committed to the culture and our core values. Other Duties As Assigned: The above job description is not intended to be an all-inclusive list of duties and standards of the position. Team members will follow any other instructions, and perform any other related duties, as assigned by their supervisor. Responsibilities, knowledge, skills, abilities, and work environments may change as needs evolve. Qualifications Education and Training: Minimum high school education or equivalent. Medical Assistant Certificate or Current TX LVN license preferred. CPR with AED certification preferred. Experience: Experience in a clinic, doctor's office or hospital with a minimum of one-year experience preferred. Other Requirements: Computer Skills: Skilled in use of computer/EMR systems. Knowledge of Word processing software, spreadsheet software, Internet, and database software.

We are a growing network of urgent care clinics. Our rapid growth is a result of our unmatched customer service and genuine compassion towards every single customer. Our clinics offer non-critical, but urgent medical care to patients as an alternative to the emergency room or their primary physician. We are open seven days a week and serve all ages. We are a high performing organization who places a premium on our culture. Our Physician Assistants provide care for patients within standards of practice and regulations of government agencies. They are responsible for providing outstanding service while maintaining a compassionate and welcoming atmosphere. The ideal candidate is energetic, flexible, has a positive attitude and above all else, has a passion for patient care. Requirements and Qualifications: • Current, unrestricted PA or NP license in the state or the ability to obtain • Ability to obtain DEA licensure • Knowledge of treatment and drug interactions • Excellent communication and interpersonal skills Great Benefits: $10K Sign On Bonus • Competitive Compensation - Productivity Pay! • Healthcare Benefits including health, dental, vision life and disability • Paid Time Off • CME Credits • 401-K • Malpractice covered by employer

General Summary: The Hospital Case Manager (HCM) focuses on concurrent review of GMG MC patients (members) in the hospital and facility setting. Utilizing nationally recognized care guidelines and the patient's health plan coverage guidelines, the HCM monitors admissions and continued stays for medical appropriateness. The HCM develops a discharge (DC) plan in coordination with the physician(s), the patient, and the family to promote a safe and timely discharge. They act as an advocate for members and their families by linking them to educational resources and community resources to support their aftercare. Effective utilization management of healthcare resources is a major function of this role. The HCM participates in the Patient Care Committee Meeting (PCC) and other GMG or Case Management (CM) team meetings to optimize care plans, treatment plans and GMG protocols. Supervisory Responsibilities: This position has no supervisory responsibilities. General Requirements: All duties performed will be done accurately and in a timely manner. Assumes responsibility for maintaining clinical competencies according to Gonzaba Medical Group policy. Ensures customer service is always maintained at the highest level. Exercise tact and courtesy when dealing with patients, visitors, providers, and co-workers. Must always adhere to customer service expectations including in-person and virtual (via telephone, or telehealth applications) communication. Participates in educational programs as needed. Bilingual English/ Spanish fluency preferred. Other duties as assigned. Maintains strictest member and company confidentiality. Essential Job Responsibilities: Orients all newly enrolled Managed Care patients to Gonzaba Medical Group. Round daily on assigned GMG MC Patients in the hospital setting, and at least weekly on those in the SNF setting. Utilize nationally recognized care guidelines and the patient's health plan coverage guidelines to monitor admissions and continued stays for medical appropriateness. Assess the medical, physical, psycho-social and transition needs to anticipate the services, equipment, and follow up care that will be needed upon DC. Confer with physician(s), patient, and families in developing the transitional or DC plan. Demonstrate knowledge of utilization management, care coordination, and current standards of care as a foundation for transition planning activities. Enter timely and accurate information into the EMR to document pertinent patient/family communications, referral authorizations and plans. Collaborate effectively with other members of the GMG CM team to clearly communicate regarding coverage determinations, authorizations, and any special follow up needed post DC. Communicate regularly with the MC Medical Director on patient status, issues, or questions. Serve as the clinical liaison with hospital, clinical and administrative staff. Provide information on the clinical authorizations for inpatient / SNF care and milestones achieved toward DC status. Attend weekly Patient Care Committee (PCC) as census allows. Provide constructive information to patients and families to minimize problems and increase customer satisfaction. Explain and reinforce the physician plan of care. Decision-making is usually based on prior practice or policy, with some interpretation. Must apply individual reasoning to the solution of problems. Maintain current knowledge of health plan benefits, health plan contracts and preferred provider network. With the assistance of other members of the GMG MC teams, guides physicians in their awareness of preferred contracts, providers, and facilities. Perform Clinical High Risk Home Visits as assigned. This position will require driving a company vehicle or a personal vehicle; therefore, employees must successfully complete a motor vehicle history check, possess, and maintain a current valid Texas Driver License, and proof of current insurance to be subject for mileage reimbursement. Education and Training: Minimum high school education or equivalent. Active, unencumbered Registered Nurse with an associate degree or must be state-licensed practical nurse required. BS in nursing preferred. CPR certification with AED is required and must be kept current. Case Management Certification (CCM) preferred. Experience: Must have 3-5 years RN experience; 4+ years of diverse clinical experience in caring for acutely ill patients with multiple disease conditions in adult and geriatric populations. Other Requirements: Computer Skills: Skilled in use of computer/EMR systems. Knowledge of Word processing software, spreadsheet software, Internet, and database software. Work Environment: Depending upon the area assigned, may be 100% clinical setting, office setting in a clinical environment. Exposure to communicable diseases, bodily fluids, toxic substances, ionizing radiation, medicinal preparations, and other conditions common to a clinic environment. Mental / Physical Requirements: Requires manual dexterity, sitting, standing, stooping, reaching, kneeling, crouching, bending, walking, lifting up to 40 lbs. without assistance. Close vision and ability to adjust focus. Must be able to work efficiently under pressure. Additional Information: Gonzaba Medical Group is seeking team members who contribute as A-Players, demonstrate a strong work ethic, are committed to the culture and our core values. Other Duties As Assigned: The above job description is not intended to be an all-inclusive list of duties and standards of the position. Team members will follow any other instructions, and perform any other related duties, as assigned by their supervisor. Responsibilities, knowledge, skills, abilities, and work environments may change as needs evolve.

General Summary: The Marketing Event Coordinator I (EC. I) works under the supervision of the Community Relations Manager to operate efficiently and effectively in a deadline-driven environment and provide day-to-day support to the marketing team. The primary focus of this position is to generate awareness of Gonzaba Medical Group services and providers through event planning and community outreach events to achieve the growth and retention goals of the Marketing Department. Supervisory Responsibilities: This position has no supervisory responsibilities. General Requirements: 1. Develop and maintain supportive, productive, and effective relationships with external and internal partners. 2. Participate in promotional activities, trade shows, and health fairs to promote Gonzaba Medical Group services and providers. 3. Bilingual (English/Spanish) fluency preferred. 4. Work closely with the Marketing teams by offering administrative support such as printing, cutting, fliers, answering phones, data entry, events calendar updating, etc. 5. Be able to effectively tell the Gonzaba Medical Group story and explain key differentiation from competitors. 6. Other duties as assigned. Essential Job Responsibilities: 1. Identify event opportunities with the Medicare-eligible population to promote the healthcare delivery system and support the growth of Medicare Care patients/prospects according to Medicare Advantage plans accepted by Gonzaba Medical Group. 2. Coordinate external and internal events, which included, but are not limited to: Event scheduling Research potential venues such as ballrooms, commercial stores, churches, etc. Responsible for all aspects of event planning, submitting giveaway orders, decorations, supplies, audio, entertainment, layout, advertisement, flyers, securing venue, etc. Stays under budget while planning event specifications. Event setup and breakdown requiring the ability to lift up to 60 pounds. Log event attendance in SalesForce 3. Maintains effective time management skills and is able to work with minimal supervision. 4. Must have excellent written and verbal communication skills. 5. Strong attention to detail and exceptional organizational skills are required. 6. Build knowledge of CMS regulations related to all aspects of marketing, such as events and within the clinic setting related to providers. 7. Support all marketing initiatives; share best practices and serve as the company's advocate and information source by keeping abreast of industry trends, competition, and new opportunities. Identifying lead patients/prospects on external and internal events to achieve department growth goals. 7. Required to work on weekends and occasional evenings. 8. Ability to properly drive and operate a company vehicle. 9. This position requires driving a company vehicle or a personal vehicle; therefore, employee must successfully complete a motor vehicle history check, possess and maintain a current valid Texas Driver License, and proof of current insurance to be subject for mileage reimbursement. 10. Maintains strict confidentiality. Work Environment: Depending upon the area assigned, maybe 100% clinical setting, office setting in a clinical environment, or outdoors. Exposure to communicable diseases, bodily fluids, toxic substances, ionizing radiation, medicinal preparations, and other conditions common to a clinic environment. Works in conditions of heat, cold, wet, dust, and rain conditions. Occasional evening or weekend work. Mental / Physical Requirements: Requires manual dexterity, sitting, standing, stooping, reaching, kneeling, crouching, bending, walking, lifting to 60 lbs. without assistance. Close vision and ability to adjust focus. Must be able to work efficiently under pressure. Additional Information: Gonzaba Medical Group is seeking team members who contribute as A-Players, demonstrate a strong work ethic, and are committed to the culture and our core values. Other Duties As Assigned: The above job description is not intended to be an all-inclusive list of duties and standards of the position. Team members will follow any other instructions and perform any other related duties as assigned by their supervisor. Responsibilities, knowledge, skills, abilities, and work environments may change as needs evolve. Qualifications Education and Training: Minimum high school education or equivalent required. Experience: 1-2 years' experience in marketing or previous experience in a similar role preferred. Experience with CMS guidelines and/or experience in a healthcare-related field preferred. Other Requirements: Computer Skills: General computer knowledge of Microsoft Office/Outlook.

Reports to the Director of Information Technology, who provides objectives, timelines, resources, and responsibilities to support the current and future needs of Gonzaba Medical Group. A non-exempt position responsible for providing technical assistance and support to employees concerning computer hardware and software problems, troubleshooting, and training. Supervisory Responsibilities: General Requirements: This position has no supervisory responsibilities. All duties performed will be done accurately and in a timely manner. Provides IT support and troubleshooting services. Monitors and maintains IT applications, computers, and servers. Setup and deployment of new hardware and software. Train employees on computer hardware, software, and other equipment. Resolve IT related problems and keeps detailed records. Monitor ticket queues in the IT ticketing system and resolve tickets according to departmental requirements. Must be able to follow, implement, and create detailed instructions. Must be able to independently travel throughout the day from site to site. Other duties as assigned. Qualifications Education and Training: Minimum high school education or equivalent. Degree of Certification in related field or 3 years hands-on experience. Experience: Minimum 3 years of experience with IT support functions related to a wide variety of computer hardware, servers, and software - preferably in a healthcare setting. Other Requirements: Computer Skills: Knowledge of Word processing software, spreadsheet software, Internet, and database software. Skills in using computer/copier. Proficiency in word processing, spreadsheet, and database software. Experience with electronic medical record systems. Work Environment: Works primarily in an office setting and periodically in a clinical environment. Exposure to communicable diseases, bodily fluids, toxic substances, ionizing radiation, medicinal preparations, and other conditions common to a clinic environment. Mental / Physical Requirements: Requires manual dexterity. Involves sitting up to 80 percent of the day, walking, bending, kneeling, stretching, or standing the remainder. May need to lift up to 45 pounds. Additional Information: Gonzaba Medical Group is seeking team members who contribute as A-Players, demonstrate a strong work ethic, are committed to our culture and core values. Other Duties As Assigned: The above job description is not intended to be an all-inclusive list of duties and standards of the position. Team members will follow any other instructions, and perform any other related duties, as assigned by their supervisor. Responsibilities, knowledge, skills, abilities, and work environments may change as needs evolve.

Reports to the Director of Information Technology, who provides objectives, timelines, resources, and responsibilities to support the current and future needs of Gonzaba Medical Group. A non-exempt position responsible for providing technical assistance and support to employees concerning computer hardware and software problems, troubleshooting, and training. Supervisory Responsibilities: General Requirements: Responsible for managing employees. All duties performed will be done accurately and in a timely manner. Manage a team of support technicians and act as a mentor and coach to team members. Prepare regular reports on the Helpdesk's performance and propose improvements. Align with department leaders and other stakeholders to define Helpdesk requirements for new implementations. Recruit, train, and support Helpdesk representatives and technicians. Develop and implement Helpdesk policies and procedures. Provide opportunities for skills expansion and career development. Maintain a high level of technical knowledge and expertise, escalating more complex issues to the appropriate IT staff. Act as an escalation point for severe, critical, or unique issues. Ensure that all Helpdesk tickets are responded to in a timely and professional manner. Assign tickets to appropriate team members based on skillset and availability. Monitor ticket queues and escalate tickets as necessary. Set specific customer service standards. Contribute to improving customer support by actively responding to queries and handling complaints. Provide customer feedback to the appropriate internal teams. Maintain strict confidentiality. Qualifications Education and Training: Bachelor's Degree in Computer Science or Management Information Systems (MIS) preferred. Any equivalent combination of education, experience, and training that provides the required knowledge, skills, and abilities to effectively perform all duties and responsibilities. Experience: Minimum of six (6) years of experience in a customer service or technical support role. Minimum of four (4) years of experience in a supervisory role Minimum of four (4) years of experience implementing and supporting large networks and virtual infrastructure required. Other Requirements: Computer Skills: Knowledge of Word processing software, spreadsheet software, Internet, and database software. Skills in using computer/copier. Proficiency in word processing, spreadsheet, and database software. Experience with electronic medical record systems. Work Environment: Works primarily in an office setting and periodically in a clinical environment. Exposure to communicable diseases, bodily fluids, toxic substances, ionizing radiation, medicinal preparations, and other conditions common to a clinic environment. Mental / Physical Requirements: Requires manual dexterity, sitting, standing, stooping, reaching, kneeling, crouching, bending, walking, lifting up to 25 lbs. Close vision and ability to adjust focus. Reasonable accommodations may be made to enable otherwise qualified individuals with disabilities to perform the essential functions of the job. Additional Information: Gonzaba Medical Group is seeking team members who contribute as A-Players, demonstrate a strong work ethic, are committed to our culture and core values. Other Duties As Assigned: The above job description is not intended to be an all-inclusive list of duties and standards of the position. Team members will follow any other instructions, and perform any other related duties, as assigned by their supervisor. Responsibilities, knowledge, skills, abilities, and work environments may change as needs evolve.

The Physical Therapy Tech (PTT) supports daily clinic operations by assisting Physical Therapists with treatment preparation, exercise instruction, patient flow, and customer service. The role also includes front desk responsibilities such as scheduling, insurance verification, and patient billing. This position contributes to delivering high-quality, personal care aligned with CCP's mission and values. Essential Functions and Responsibilities: Assists patients with positioning, draping, modality setup, and selected treatment activities as directed by a licensed Physical Therapist (PT) or Physical Therapy Assistant (PTA). Instructs basic therapeutic and home exercises (not initial evaluations or treatment plans). Serves as primary receptionist: greets patients, answers phones, schedules appointments, verifies insurance, and collects copays. Performs reminder calls, updates patient records, and ensures accurate EMR documentation flow. Maintains a clean and organized clinic environment, including treatment rooms and equipment. Manages supply inventory, submit supply/equipment requests, and maintains logs. Monitors patient responses and communicates concerns promptly to the PT or PTA. Prepares treatment areas before and after each session. Assists with billing data entry, charge capture, and accurate patient check‑out. Supports clinic meetings, follows departmental policies, and exhibits strong customer service. Models teamwork and supports PT staff across all clinic's daily needs. Requirements and Qualifications: Education: High school diploma or GED required. Experience: Experience using phones, fax, copier, and general office equipment. Basic computer proficiency (Microsoft Office; EMR preferred). Strong customer service, communication, and interpersonal skills. Ability to multitask, stay organized, and handle fast-paced workflows. Certificate/License: Current First Aid/CPR certification required. Working Conditions and Physical Demands: Requires prolonged sitting, frequent standing, bending, stooping and occasional lifting of up to 25 pounds. Requires eye-hand coordination and manual dexterity sufficient to operate a keyboard, telephone, photocopier, calculator and other office equipment. Requires normal range of hearing and eyesight to record, prepare and communicate appropriate reports. Requires an uninhibited driver's license to accommodate travel to off-site meetings and workgroup sessions. Fast paced clinical office setting with possible exposure to communicable diseases, toxic substances, medicinal preparations and other conditions. All team members are required to comply with federal, state and organizational policies regarding confidentiality. Requires the ability to work under stressful conditions and occasionally work irregular hours. Community Care Partners is an Equal Opportunity Employer (EEO). #CS

General Summary: The Radiologist will examine and diagnose disorders and diseases using diagnostic imaging. Supervisory Responsibilities: All duties performed will be done accurately and in a timely manner. General Requirements: Instructs radiology staff in desired techniques, positions, or projections. Assumes responsibility for maintaining clinical competencies according to Gonzaba Medical Group policy. Ensures customer service is always maintained at the highest level. Exercise tact and courtesy when dealing with patients, visitors, providers, and co-workers. Must always adhere to customer service expectations including in-person and virtual (via telephone, or telehealth applications) communication. Participates in educational programs as needed. Other duties as assigned. Essential Job Responsibilities: Obtains patients histories from electronic records, patient interviews, dictated reports, and by communicating with referring clinicians. Prepares comprehensive interpretive reports of findings. Performs and interprets the outcomes of diagnostic imaging procedures including magnetic resonance imaging (MRI), computer tomography (CT), positron emission, and ultrasound. Reviews and transmits images and information using picture archiving and communications systems. Communicates examination results and diagnostic information to referring physicians, patients, and families. Evaluates medical information to determine patients' risk factors (such as allergies to contrast agents) and to make decisions regarding the appropriateness of procedures. Provides counseling to radiologic patients to explain the processes, risks, benefits, and alternative treatments. Confers with medical professionals regarding image-based diagnoses. Coordinates radiological services with other medical activities. Documents performance, interpretation, and outcomes of procedures performed. Establishes and enforces standards for protection of patients and staff. Develops and monitors procedures to ensure adequate quality control of images. Participates in continuing education activities to maintain and develop expertise. Participates in quality improvement activities including discussions of areas where risk of error is high. Implements protocols in areas such as drugs, radiation control, MRI safety and infection control. Serves as a teleradiologist for satellite facilities that do not have on-site radiologists. Serves as Radiology Medical Director for site accreditations. (ACR and IAC) Education and Training: Completion of medical school, a medical internship, and medical residency in radiology at an accredited medical facility required. Experience: Five years of experience as a Radiologist within a clinical experience required. Other Requirements: Computer Skills: Skilled in use of computer/EMR systems. Knowledge of Word processing software, spreadsheet software, Internet, and database software. Work Environment: Clinic environment. Exposure to communicable diseases, bodily fluids, toxic substances, ionizing radiation, medicinal preparations, and other conditions common to a clinic environment. Mental / Physical Requirements: Requires manual dexterity, sitting, standing, stooping, reaching, kneeling, crouching, bending, walking, lifting up to 40 lbs. without assistance. Close vision and ability to adjust focus. Must be able to work efficiently under pressure. Additional Information: Gonzaba Medical Group is seeking team members who contribute as A-Players, demonstrate a strong work ethic, are committed to the culture and our core values. Other Duties As Assigned: The above job description is not intended to be an all-inclusive list of duties and standards of the position. Team members will follow any other instructions, and perform any other related duties, as assigned by their supervisor. Responsibilities, knowledge, skills, abilities, and work environments may change as needs evolve.

The Nutritionist/Dietitian Provides individualized nutrition counseling and diabetes self-management education/training to individuals and groups. Supports patients in making sustainable lifestyle changes to improve overall health outcomes, with special focus on the diabetic population at Gonzaba Medical Group clinics. Works collaboratively with the clinical team to improve patient care, outcomes, and satisfaction. This position has no supervisory responsibilities. All duties performed will be done accurately and in a timely manner. Provides nutrition assessment, counseling, and individualized meal planning tailored to medical conditions, cultural preferences, and lifestyle. Offers diabetes self-management education through both group classes and one-on-one sessions. Collaboratively develops goals, learning objectives, and educational plans with patients. Documents nutrition and diabetes education encounters, interventions, and outcomes in the medical record. Develop individualized follow-up plans with patients and monitor progress. Coordinates with physicians, nurses, and other care team members to support patient goals. Identifies when patient needs fall outside of scope of practice and arranges for referral to appropriate services. Develop educational and training materials in collaboration with physicians, dietitians, and diabetes educators. Participates in HEDIS and other quality improvement efforts to enhance patient care and service. Conducts staff development and training regarding nutrition and diabetes self-management. Maintains professional affiliations and enhances professional growth to remain current with best practices in nutrition and diabetes education. Participates in committee work and projects assigned. Attends required meetings and contributed to program planning and evaluation. Maintains strictest confidentiality. Performs other duties as required. Qualifications Education and Training: Minimum high school education or equivalent. Registered Dietitian (RD/RDN) strongly preferred. Bachelor's degree in nutrition, Dietetics, or a related field required. Certified Diabetes Care and Education specialist certification preferred or willing to obtain. Experience: Minimum of 2 years of experience in medical nutrition therapy and/or diabetes education is preferred. Experience in chronic disease management, health behavior change, and patient-centered counseling required. Other Requirements: Computer Skills: Knowledge of Word processing software, spreadsheet software, Internet, and database software. Skills in using computer/copier. Proficiency in word processing, spreadsheet, and database software. Experience with electronic medical record systems. Work Environment: This role is primarily in an office environment, though there may be periods of time spent in clinic or construction environments depending on projects assigned. Exposure to communicable diseases, bodily fluids, toxic substances, ionizing radiation, medicinal preparations, and other conditions are common to a clinic environment. Exposure to debris, dust, sharp objects, chemicals and electricity are common to construction environments. Gonzaba Medical Group will provide training and appropriate PPE as required to be successful and safe in your work environments. Mental / Physical Requirements: Requires manual dexterity, sitting, standing, stooping, reaching, kneeling, crouching, bending, walking, lifting up to 20 lbs. without assistance. Close vision and ability to adjust focus. Must be able to work efficiently under pressure. Additional Information: Gonzaba Medical Group is seeking team members who contribute as A-Players, demonstrate a strong work ethic, are committed to our culture and core values. Other Duties As Assigned: The above job description is not intended to be an all-inclusive list of duties and standards of the position. Team members will follow any other instructions, and perform any other related duties, as assigned by their supervisor. Responsibilities, knowledge, skills, abilities, and work environments may change as needs evolve.

Reports to the Operations Manager, who provides objectives, timelines, resources, and responsibilities. This position is responsible for the administration of various systems, platforms, and network infrastructure, as well as providing support for operational goals and objectives. This role works collaboratively with other team members and stakeholders to assist in planning and implementing information technology projects and is challenged to improve both systems and network operational functionality. Supervisory Responsibilities: General Requirements: This position has no supervisory responsibilities. All duties performed will be done accurately and in a timely manner. Implements and maintains Active Directory and Group Policy according to industry best practices, aligned with operational goals and objectives. Manages Group Policy application across systems, including security initiatives such as machine hardening and BitLocker. Supports the management, maintenance, and implementation of system deploying BitLocker throughout the organization. Responsible for user maintenance, and implementation or systems deploying BitLocker throughout the organization. Supports enterprise-wide business continuity and disaster recovery processes. Works with the IT support team, both internal and contracted, to support deployment, monitoring, maintenance, and upgrades of all company systems and infrastructure, including servers, storage, databases, network devices, and associated software and hardware. Responsible for documenting systems, processes, and network configurations on an ongoing basis. Utilizes a ticketing system for change management and end-user support, including all hardware, software, and network-related modifications or requests. Supports centralized event collection from all systems and network devices, ensuring integrity and retention. Supports incident response by managing user access, validating system and network security policies, and participating in mitigation of potential security threats. Manages and monitors network infrastructure including switches, routers, wireless access points, firewalls, and VPN appliances. Performs network segmentation, VLAN configuration, and ensures secure and efficient traffic flow. Performs network troubleshooting to identify performance bottlenecks, packet loss, and connectivity issues using diagnostic tools such as Wireshark, NetFlow analyzers, or built-in device utilities. Implements and maintains firewall policies, NAT rules, and access control lists (ACLs) in alignment with security policies and compliance requirements. Coordinates with internet service providers (ISPs), telecom vendors, and cloud providers to ensure connectivity, availability, and timely resolution of outages. Maintains strict confidentiality. Other duties as assigned. Qualifications Education and Training: Minimum high school education or equivalent. Bachelor's degree in computer science or management information systems (MIS) preferred. CCNA or MSCA is required. Any equivalent combination of education, experience, and training that provides the required knowledge, skills, and abilities to effectively perform all duties and responsibilities Experience: Minimum of three (3) years of experience implementing and supporting physical and virtual infrastructure, switches, network hardware and design required. Minimum of three (3) years of experience supporting active directory, group policy preferred. Other Requirements: Computer Skills: Knowledge of Word processing software, spreadsheet software, Internet, and database software. Skills in using computer/copier. Proficiency in word processing, spreadsheet, and database software. Experience with electronic medical record systems. Work Environment: Works primarily in an office setting and periodically in a clinical environment. Exposure to communicable diseases, bodily fluids, toxic substances, ionizing radiation, medicinal preparations, and other conditions common to a clinic environment. Mental / Physical Requirements: Requires manual dexterity, sitting, standing, stooping, reaching, kneeling, crouching, bending, walking, lifting up to 25 lbs. without assistance. Close vision and ability to adjust focus. Must be able to work efficiently under pressure Additional Information: Gonzaba Medical Group is seeking team members who contribute as A-Players, demonstrate a strong work ethic, are committed to our culture and core values. Other Duties As Assigned: The above job description is not intended to be an all-inclusive list of duties and standards of the position. Team members will follow any other instructions, and perform any other related duties, as assigned by their supervisor. Responsibilities, knowledge, skills, abilities, and work environments may change as needs evolve.

General Summary: This position is primarily responsible for assisting the front desk Patient Advocates by managing their daily schedule and maintaining an efficient patient flow by directing patients to the appropriate location/area. This will free up time for Patient Advocates to spend with patients addressing their needs. This position is entry level but would provide a path toward becoming a Patient Advocate. The goal of the Patient Advocate area is to provide excellent customer service and create loyal patients who stay with Gonzaba Medical Group (GMG) and share with others their excellent patient experience at GMG. Supervisory Responsibilities: This job has no supervisory responsibilities. General Requirements: All duties performed will be done accurately and in a timely manner. 1. Assumes responsibility for maintaining assistant competencies according to Gonzaba Medical Group policy. 2. Ensures customer service is always maintained at the highest level. 3. Exercise tact and courtesy when dealing with patients, visitors, providers, and co-workers. 4. Must always adhere to customer service expectations including in-person and virtual (via telephone, or telehealth applications) communication. 5. Participates in educational programs as needed. 6. Bilingual in English/Spanish is preferred. 7. Other duties as assigned. Essential Job Responsibilities: 8. Manages the patient flow in the Patient Advocate area while appointing and directing patients to the appropriate areas. 9. Schedule same day appointments using Athena EMR system for patients seeking assistance from Patient Advocates while properly documenting requests/needs. 10. Manage the Patient Advocate Schedule in Athena EMR systems, ensuring all appointments are resolved using the appropriate appointment status. 11. Verify insurance eligibility for Medicare Advantage patients on multiple insurance platforms. 12. Schedule transportation for patients medical appointments through multiple insurance benefit providers and/or various types of public transportation. 13. Coordinates with the Patient Advocate Assistant to ensure all office supplies are stocked and available for front desk Patient Advocates. 14. Maintains strictest member and company confidentiality. Work Environment: Office setting in a clinical environment. Exposure to communicable diseases, bodily fluids, toxic substances, ionizing radiation, medicinal preparations, and other conditions common to a clinic environment. Mental / Physical Requirements: Requires manual dexterity, sitting, standing, stooping, reaching, kneeling, crouching, bending, walking, lifting up to 10 lbs. Close vision and ability to adjust focus. Must be able to work efficiently under pressure. Additional Information: Gonzaba Medical Group is seeking team members who contribute as A-Players, demonstrate a strong work ethic, are committed to the culture and our core values. Other Duties As Assigned: The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor. Reasonable accommodation may be made to enable otherwise qualified individuals with disabilities to perform the essential functions of the job. Qualifications Education and Training: Minimum of high school diploma or equivalent. Experience: Experience in a clinic, doctor's office or hospital with a minimum of one-year experience preferred. Other Requirements: Computer Skills: Knowledge of Word Processing software, database software, spreadsheet, and Internet software.

General Summary: The Coding Educator is responsible for the development, management, and oversight of a comprehensive coding program encompassing all activities of the organization. This position serves as the documentation and coding liaison to clinicians, ensuring compliance with government and organizational policies and procedures. Supervisory Responsibilities: This position has no supervisory responsibilities. General Requirements: All duties performed will be done accurately and in a timely manner. Ensures customer service is always maintained at the highest level. Exercise tact and courtesy when dealing with patients, visitors, providers, and co-workers. Must always adhere to customer service expectations including in-person and virtual (via telephone, or telehealth applications) communication. English and Spanish proficiency preferred. Strong organizational skills are a requirement in this position. Assist with special projects as needed. Other duties as assigned. Essential Job Responsibilities: Perform consultative services to physicians and staff on complex coding issues. Conduct a quarterly/annual review of each clinician in assigned specialties to identify areas for improvement in clinical documentation and coding, providing necessary education. Assist in determining educational needs based on documentation reviews, provider/staff feedback, and data analysis. Research errors related to coding or missed documentation, providing accurate coding guidance to support established processes. Prepare necessary reports and communicate audit results to management, clinicians, and committees as appropriate. Assist with development and refine maintenance of a comprehensive audit/oversight program. Stay current with CPT-4, ICD-10, and HCPCS codes, communicating changes effectively to physicians and staff. Develop comprehensive training and education programs for physicians and staff on coding rules and guidelines. (should this specifically call out ‘new providers' too?) Assist with development of performance standards for productivity and accuracy for new hires and established coders, establishing benchmarks and goals for coding accuracy. Monitor and trend dashboard summaries to assess problems, issues, or areas of concern, preparing appropriate reports. Develop standardized processes and procedures for overall consistency. Establish or participate in regular meetings and open forum discussions on coding issues and concerns. Develop and create solutions to reduce denial rates due to coding inaccuracy and improper documentation. Provide GMG-sponsored access to workshops/audio conferences/seminars. Offer coding resource links/subscriptions/periodicals/materials providing updates and laws governing coding and documentation. Provide information on coding certification programs. Assist in determining coding structure and needs in conjunction with EMR implementation from a correct coding standpoint. Will need to travel to support patient care at another GMG location. This position will require driving a company vehicle or a personal vehicle; therefore, employees must successfully complete a motor vehicle history check, possess, and maintain a current valid Texas Driver License, and proof of current insurance to be subject for mileage reimbursement. Maintain strict confidentiality. Work Environment: Depending upon the area assigned, may be 100% clinical setting or office setting in a clinical environment. Exposure to communicable diseases, bodily fluids, toxic substances, ionizing radiation, medicinal preparations, and other conditions common to a clinic environment. On-site work outside. Works in conditions of heat, cold, wet, dust, rain. Mental / Physical Requirements: Requires manual dexterity, sitting, standing, stooping, reaching, kneeling, crouching, bending, walking, lifting up to 15 lbs. without assistance. Close vision and ability to adjust focus. Must be able to work efficiently under pressure. Additional Information: Gonzaba Medical Group is seeking team members who contribute as A-Players, demonstrate a strong work ethic, are committed to the culture and our core values. Other Duties As Assigned: The above job description is not intended to be an all-inclusive list of duties and standards of the position. Team members will follow any other instructions, and perform any other related duties, as assigned by their supervisor. Responsibilities, knowledge, skills, abilities, and work environments may change as needs evolve. Qualifications Education and Training: Minimum high school education or equivalent. Certified coder through AAPC or AHIMA; COC or CPMA required. Experience: Minimum of five years of coding experience required, multi-specialty and evaluation & management coding experience preferred. Minimum of three years of experience performing audit/review/education functions for professional fees in multi-specialty setting preferred. Broad knowledge of health care compliance and insurance billing guidelines and rules. Strong communication skills to interact positively with physicians, patients, and staff. Ability to write policies, procedures, and routine correspondence. Analytical, summarization, and troubleshooting skills. Other Requirements: Computer Skills: Knowledge of word processing software, spreadsheet software; internet software and database software.

General Summary: Supports by greeting patients, positively identify them, searching for all current appointments, review and update demographic information as necessary, review consent agreements along with HIPAA release documentation, follow registration processes and guidelines along with collecting payment as appropriate in preparation for the patient's visit with their healthcare provider. Supervisory Responsibilities: This position has no supervisory responsibilities. General Requirements: All duties performed will be done accurately and in a timely manner. 1. Greet patients, positively identify using dual factor authentication. 2. Assist with transportation needs as appropriate. 3. Maintains a clean and professional front office area. 4. Exercise tact and courtesy when dealing with patients, visitors, providers, and co-workers. 5. Must always adhere to customer service expectations including in-person and virtual (via telephone, or telehealth applications) communication. 6. May need to travel to support patient care at another GMG location. 7. This position may require driving a company vehicle or a personal vehicle; therefore, employees must successfully complete a motor vehicle history check, possess, and maintain a current valid Texas Driver License, and proof of current insurance to be subject for mileage reimbursement. 8. Other duties as assigned. Essential Job Responsibilities: 1. Obtain ID and insurance cards from the patient and scan into the Athena system. 2. Validate ID to patient, validate address and confirm patient and alternate phone numbers. Obtain email information as available. 3. Validate insurance information is accurate and confirm PCP as necessary. 4. Validate insurance eligibility if not already performed for current visit. 5. Review agreements and follow registration processes to include Consent for treatment, Release of medical records, assignment of benefits, Opt policy, notices of Privacy Practices and authorization to release information. Ensure agreements are provided to all new patients and are no older than 1 year for existing patients. 6. When same day appointments are made, ensure that PR-19 protocols for emergent conditions are reviewed when asking for the reason for exam. 7. Review for all appointments on that day to include Athena and MedQ. 8. Collect appropriate fees and co-pays at the time of registration. Issue receipts from payments system to the patient and secure payment. Review existing balances with patients as appropriate. 9. Review any Financial Notes or system pop-up alerts as appropriate. 10. Print and provide PCP change forms to patients as requested and forward them to Patient Advocates for processing. 11. Communicate with PODS's on outlier issues related to patients appointments via Ring Central 12. Check patients into their appointments (Athena) and arrive patients for appointments in Med Q. 13. When multiple appointments exist on the same day, deploy process for ensuring that the clinical staff are aware of multiple appointments - check patient in for all appointments. 14. Instruct how to proceed to sub-waiting areas or that the clinical teams will be with them shortly to begin their visit. 15. Balances payments received against reconciliation report at the end of each shift and reports any discrepancies immediately to Registration leadership. 16. Follows appropriate cash control procedures to include reconciliation of change funds at beginning and end of shifts. Reports all discrepancies to leadership immediately. 17. Follows process for armored car cash pickup as necessary and authorized. 18. Assist patients with routine questions as appropriate, or forward to Patient Advocates. 19. Maintains strict confidentiality following all HIPAA rules and regulations. Work Environment: Clinic setting. Exposure to communicable diseases, bodily fluids, toxic substances, ionizing radiation, medicinal preparations and other conditions common to a clinic environment. Mental / Physical Requirements: Requires manual dexterity, sitting, standing, stooping, reaching, kneeling, crouching, bending, walking, lifting up to 15 lbs. without assistance. Close vision and ability to adjust focus. Other Duties As Assigned: The above job description is not intended to be an all-inclusive list of duties and standards of the position. Team members will follow any other instructions, and perform any other related duties, as assigned by their supervisor. Responsibilities, knowledge, skills, abilities, and work environments may change as needs evolve. Qualifications Education and Training: High School Diploma or equivalent required. Medical Office certificate or Medical Assistant certificate preferred. Experience: Minimum one (1) year experience in healthcare required (family practice or internal medicine preferred). Ability to communicate in English & Spanish highly preferred. Must have knowledge of medical terminology with high attention- to-detail and a propensity for completeness. Experience with customer service, scheduling appointments, data entry, and medical insurance. Excellent interpersonal skills for interaction with patients, physicians and other clinical staff. Must have excellent written and verbal communications skills. Other Requirements: Computer Skills: Skilled in use of computer/EMR systems. Knowledge of Word processing software, spreadsheet software, Internet, and database software.

Under general supervision, the Medical Assistant is responsible for providing patient care services, determining medical conditions, and preparing patients for examination and treatment under the direction of the Provider. Essential Functions and Responsibilities: Prepare patients for examination, records vital signs and history, and provides treatment as applicable Prepares exam/treatment rooms; select, setup, sterilize, and maintain med ical supplies and equipment for procedures Prepare and administer injections, change dressings, and facilitate wound management under providers orders Collect blood, tissue, and other laboratory specimens through routine in-house testing procedures, and analyze and prepare for testing, log results, and perform lab call-backs Document basic patient care and procedures, utilizing appropriate forms and electronic medical records Schedule patients for tests, initial, and follow-up appointments if applicable in care setting Instructs patients and family regarding treatment and medication instructions Collaborate, take direction, and initiate actions that will allow the assumption of cross-functional team actions to ensure seamless patient care Phlebotomy Perform opening/closing clinic duties and patient call backs Perform other duties as assigned Requirements and Qualifications: Education: High school graduate or equivalent is required. Certificate/License: Current Certification as a Medical Assistant through one of the following programs is preferred (RMA, AAMA, NCCT, CMAC, AMCA). Current BLS certification is required. Experience: A minimum of one (1) year of relevant experience is preferred #CS

General Summary: The Patient Greeter welcomes and assists patients, their families and visitors entering the clinics. Employees and volunteers working in this capacity answer questions, provide information and direct people to the clinic location they need, thus creating an atmosphere in the clinic that is welcoming, caring and Como Familia. Supervisory Responsibilities: This position has no supervisory responsibilities. General Requirements: All duties performed will be done accurately and in a timely manner. 1. Ensures customer service is always maintained at the highest level. 2. Exercise tact and courtesy when dealing with patients, visitors, providers, and co-workers. 3. Must always adhere to customer service expectations including in-person and virtual (via telephone, or telehealth applications) communication. 4. English and Spanish proficiency preferred. 5. Strong organizational skills are a requirement in this position. 6. May need to travel to support patient care at another GMG location. 7. This position may require driving a company vehicle or a personal vehicle; therefore, employees must successfully complete a motor vehicle history check, possess, and maintain a current valid Texas Driver License, and proof of current insurance to be subject for mileage reimbursement. 8. Other duties as assigned. Essential Job Responsibilities: 1. Cordially greets visitors and patients upon arrival. Ascertains patients' and or visitors' needs and directs them accordingly. 2. This position will require prolonged standing and walking throughout the assigned shift. 3. Aids patients and visitors by obtaining wheelchairs, or other services as needed. Escorts or transports patients who need help to their destination within the clinic. 4. Assists patients who require minimal physical assistance with entering or exiting vehicles. Patients who require additional physical support are referred to the clinical team for required assistance. 5. Assists patients in arranging transportation as needed. 6. Keeps the front driveway clear and unobstructed for patient and visitor drop-off and pick-up. 7. Contacts Security, Environmental Services, or Facilities Management, for assistance when necessary. 8. Monitors the overall appearance of the clinic entrance. 9. Transports patients safely from the following positions: sitting to standing or laying down, from standing to sitting. Pushing/pulling patients in wheelchairs. 10. Must always keep the patients' safety a priority, which will involve preventing potential falls as needed. 11. Maintains strict confidentiality. Work Environment: Depending upon the area assigned, may be 100% clinical setting or office setting in a clinical environment. Exposure to communicable diseases, bodily fluids, toxic substances, ionizing radiation, medicinal preparations, and other conditions common to a clinic environment. On-site work outside. Works in conditions of heat, cold, wet, dust, rain. Mental / Physical Requirements: Requires manual dexterity, sitting, standing, stooping, reaching, kneeling, crouching, bending, walking, lifting up to 15 lbs. without assistance. Close vision and ability to adjust focus. Must be able to work efficiently under pressure. Additional Information: Gonzaba Medical Group is seeking team members who contribute as A-Players, demonstrate a strong work ethic, are committed to the culture and our core values. Other Duties As Assigned: The above job description is not intended to be an all-inclusive list of duties and standards of the position. Team members will follow any other instructions, and perform any other related duties, as assigned by their supervisor. Responsibilities, knowledge, skills, abilities, and work environments may change as needs evolve. Qualifications Education and Training: Minimum high school education or equivalent. Experience: Experience in a clinic, doctor's office or hospital with a minimum of one-year experience preferred. Other Requirements: Computer Skills: Ability to utilize computer-based systems for training as well as clocking in and out for shifts and lunch breaks.

General Summary: The Radiology Technologist performs diagnostic radiography according to departmental protocol under the direction of a radiologist in a manner to provide exceptional customer service to each member. has no supervisory responsibilities. General Requirements: All duties performed will be done accurately and in a timely manner. Assumes responsibility for maintaining clerical duties according to Gonzaba Medical Group policy. Ensures customer service is always maintained at the highest level. Exercise tact and courtesy when dealing with patients, visitors, providers, and co-workers. Must always adhere to customer service expectations including in-person and virtual (via telephone, or telehealth applications) communication. Participates in educational programs as needed. Other duties as assigned. Essential Job Responsibilities: Positions patients and adjusts equipment for taking X-rays following established procedures. Instructs patients regarding procedures. Observes patients during examination. Follows prescribed safety standards in operating radiologic equipment. Selects length and intensity for radiation exposure by adjusting equipment on individual patient basis. Examines radiologic image for properties such as density and contrast, definition, magnification and distortion. Authorizes release of patients upon completion of radiologic examination. Ensures images are in accordance with imaging protocols and completes exams for radiologist to review. Maintains examination rooms. Stocks necessary medical and radiologic supplies. Cleans and makes minor adjustments to radiologic equipment. Participates in training employees, student technologists in equipment operation, patient movement, and quality assurance. Able to work efficiently under pressure. Maintain strict confidentiality. Work Environment: Clinic environment. Exposure to communicable diseases, bodily fluids, toxic substances, ionizing radiation, medicinal preparations, and other conditions common to a clinic environment. Mental / Physical Requirements: Requires manual dexterity, sitting, standing, stooping, reaching, kneeling, crouching, bending, walking, lifting up to 40 lbs. with no assistance. Close vision and ability to adjust focus. Must be able to work efficiently under pressure. Additional Information: Gonzaba Medical Group is seeking team members who contribute as A-Players, demonstrate a strong work ethic, are committed to the culture and our core values. Other Duties As Assigned: The above job description is not intended to be an all-inclusive list of duties and standards of the position. Team members will follow any other instructions, and perform any other related duties, as assigned by their supervisor. Responsibilities, knowledge, skills, abilities, and work environments may change as needs evolve. Qualifications Education and Training: Minimum high school education or equivalent. Current certification (ARRT) with the American Registry of Radiologic Technologist. State certification as a Medical Certified Technologist is required. Current CPR/Basic Cardiac Life Support Certification with AED required. All required certifications are required as initial and continued employment at Gonzaba Medical Group is contingent upon this credential. Experience: Experience in diagnostic radiology in hospital or clinical setting required, with a minimum of one year of experience preferred. Bilingual ability in English/Spanish preferred. Ability to communicate effectively, written and verbal. Other Requirements: Computer Skills: Skilled in use of computer/EMR systems. Knowledge of Word processing software, spreadsheet software, Internet, and database software.

General Summary: Provides support to the family practice department by supporting all POD administrative duties. Communicates with pods, providers, clinic leaders, and patients to aid in completion of RMH/HEDIS reports, phone messages, refill requests, rescheduling, and chart prep as needed. Supervisory Responsibilities: This position has no supervisory responsibilities. General Requirements: All duties performed will be done accurately and in a timely manner. Ensures customer service is always maintained at the highest level. Exercise tact and courtesy when dealing with patients, visitors, providers, and co-workers. Must always adhere to customer service expectations including in-person and virtual (via telephone, or telehealth applications) communication. Participates in educational programs as needed. Provides support to the PODs with administrative responsibilities. Assist different teams as necessary including performing the duties of other personnel as needed according to the scope of practice for a medical secretary. Maintain strict confidentiality by adhering to all HIPAA rules and regulations. Other duties as assigned. Essential Job Responsibilities: Collaborates with the PODs, clinical support staff and providers, when working on assigned duties such as RMH/HEDIS reports, phone note complete, Rx refill requests, rescheduling, chart prep and form completion as needed. Helps clinic leadership with All Hands-on Deck coordination of patients as needed. Communicates with clinic leadership upon completion of assigned duties. Collaborate with Medication Adherence Team to help improve medication adherence metrics. Helps with coverage in pods as needed to include triage, discharge, and carrying orders from the providers. Assists in providing quality health care by accessing the electronic medical record to obtain/provide pertinent information. Reports appropriate information to the provider and documents appropriately. Remains aligned with the departmental goals which involves understanding the importance of conducting RMH visits, perform HEDIS measures, and participating providing quality care by utilizing the tools and reports provided to help reach departmental/organizational goals. Transports patients safely from the following positions: sitting to standing or laying down, from standing to sitting or lying down, from laying down to standing or sitting, and assist to the bathroom, into/out of wheelchairs, and pushing/pulling patients in wheelchairs. Must always keep the patients' safety a priority, which will involve preventing potential falls as needed. Education and Training: Minimum high school education or equivalent. Applicants must hold a certificate from an accredited medical assistant school or possess equivalent medical training. CPR certification with AED is required and must be kept current. National certification as a Registered or Certified Medical Assistant is required as initial and continued employment at Gonzaba Medical Group is contingent upon this credential. National Certification must be issued from one of the following associations: AAMA - Certified Medical Assistant (CMA); ARMA - Registered Medical Assistant (RMA); NAHP - Nationally Registered Certified Medical Assistant (NRCMA); or other association approved by GMG Human Resources. Experience: Experience in a clinic, doctor's office or hospital with a minimum of one-year experience preferred. Other Requirements: Computer Skills: Skilled in use of computer/EMR systems. Knowledge of Word processing software, spreadsheet software, Internet, and database software. Work Environment: Clinic environment. Exposure to communicable diseases, bodily fluids, toxic substances, ionizing radiation, medicinal preparations, and other conditions common to a clinic environment. Mental / Physical Requirements: Requires manual dexterity, sitting, standing, stooping, reaching, kneeling, crouching, bending, walking, lifting up to 40 lbs. without assistance. Close vision and ability to adjust focus. Must be able to work efficiently under pressure. Additional Information: Gonzaba Medical Group is seeking team members who contribute as A-Players, demonstrate a strong work ethic, are committed to the culture and our core values. Other Duties As Assigned: The above job description is not intended to be an all-inclusive list of duties and standards of the position. Team members will follow any other instructions, and perform any other related duties, as assigned by their supervisor. Responsibilities, knowledge, skills, abilities, and work environments may change as needs evolve.

General Summary: UM Nurse focuses on the Gonzaba Medical Group UM Review Process. has no supervisory responsibilities. General Requirements: All duties performed will be done accurately and in a timely manner. Carries out GMG UM Program activities and UM Operations. Exercise tact and courtesy when dealing with patients, visitors, providers, and co-workers. Participates in educational programs as needed. Maintains strict confidentiality practicing HIPAA rules and regulations. Other duties as assigned. Bilingual English/ Spanish fluency preferred. Must always adhere to customer service expectations including in-person and virtual (via telephone, or telehealth applications) communication. Assumes responsibility for maintaining clinical competencies according to Gonzaba Medical Group policy. Essential Job Responsibilities: Provides clinical perspective/input to Review team, UM team and Referral Specialists. Summarizes medical records documentation for physician medical necessity review. Composes Denial letters according to CMS defined standards and according to UM delegation rules. Applies evidenced-based criteria to medical necessity reviews and documents appropriately in review summary. Performs daily authorization oversight to insure proper completion of referral documentation in EZ Cap and EMR, timeliness of determinations and compliance with UM Delegation requirements in daily operations. Pulls, validates, and submits ODAG reports, Part C reports and other UM reports to health plans upon request, meeting submission deadlines. Successfully performs live ODAG reviews with health plan auditors; successfully responds to “desk review” requests, by submitting screenshots and documents within defined timeline. Contributes to delegation audits and fulfilling certain requirements for UM delegation related to making UM criteria available to requesting providers upon request, non-contracted providers are consistently identified appropriate State, OIG, MCR opt out screenings are carried out prior to approving the referral service. Ensure use of Board-Certified Specialists in making referral decisions. Other UM requirements for training, monitoring performance measures, etc. Ensures GMG UM team responds timely to inquiry from claims vendor where an authorization has NOT been obtained previously. Identifies opportunities for operational improvement, and works collaboratively with UM team, Provider PODS, and other GMG departments. Communicates effectively regarding UM issues with patients, GMG staff/providers and external staff/providers. Participates in the annual review of Managed Care, UM policies and procedures, and other periodic reviews as needed. Promotes the Contracted Network Providers to GMG patients and staff. Work Environment: Office environment. Exposure to communicable diseases, bodily fluids, toxic substances, ionizing radiation, medicinal preparations, and other conditions common to a clinic environment. Mental / Physical Requirements: Requires manual dexterity, sitting, standing, stooping, reaching, kneeling, crouching, bending, walking, lifting up to 40 lbs. without assistance. Close vision and ability to adjust focus. Must be able to work efficiently under pressure. Additional Information: Gonzaba Medical Group is seeking team members who contribute as A-Players, demonstrate a strong work ethic, are committed to the culture and our core values. Other Duties As Assigned: The above job description is not intended to be an all-inclusive list of duties and standards of the position. Team members will follow any other instructions, and perform any other related duties, as assigned by their supervisor. Responsibilities, knowledge, skills, abilities, and work environments may change as needs evolve. Qualifications Education and Training: Active, unencumbered Registered Nurse with an associate degree or must be state-licensed practical nurse with one year of LVN and clinic experience. Prefer BS in Nursing. Must keep all licenses and certifications current and in good standing as initial and continued employment is contingent up these credentials. Experience: Requires at least 5 years' experience in Managed Care, and Utilization Management. Experience in a clinic, doctor's office or hospital with a minimum of one-year acute care experience preferred. Other Requirements: Computer Skills: Skilled in use of computer/EMR systems. Knowledge of Word processing software, spreadsheet software, Internet, and database software.

*$2,000.00 SIGN-ON BONUS FOR FULL-TIME OPPORTUNITIES* Under general supervision, the Limited Medical Radiologic Technologist (LMRT) or NCT is responsible for providing patient care services, determining medical conditions, and preparing patients for examination and treatment under the direction of the Provider. The MA-NCT or Limited Medical Radiologic Technologist prepares for and performs standard x-ray examinations, while using proper technique and positioning per provider orders. The team member will be responsible for preparing patients for exams, updating medical records, utilizing x-ray equipment, and notifying the imaging supervisor of any equipment issues. Additional back-office duties as assigned. Essential Functions and Responsibilities: Prepare patients for examination, records vital signs and history, and provides treatment as applicable Prepares exam/treatment rooms; select, setup, sterilize, and maintain medical supplies and equipment for procedures Prepare and administer injections, change dressings, and facilitate wound management under providers orders Collect blood, tissue, and other laboratory specimens through routine in-house testing procedures, and analyze and prepare for testing, log results, and perform lab call-backs Document basic patient care and procedures, utilizing appropriate forms and electronic medical records Schedule patients for tests, initial, and follow-up appointments if applicable in care setting Instructs patients and family regarding treatment and medication instructions Collaborate, take direction, and initiate actions that will allow the assumption of cross-functional team actions to ensure seamless patient care Phlebotomy Perform opening/closing clinic duties and patient call backs Follow prescribed safety standards in operating all required radiologic equipment Experience with positioning patients and x-ray equipment to achieve desired diagnostic image Knowledge and experience with appropriate shielding protocols Select length and intensity of radiation exposure on individual patient basis or to specification of examination Use of CR and DR systems Examine images for properties such as density, contrast, definition, magnification, and distortion Send and store images Perform other duties as assigned Requirements and Qualifications: Education: Graduate of an accredited Limited Radiologic Technology Program required or NCT Program Certification/License: Current state Limited Medical Radiologic Technologist (LMRT) or Non-Certified Technician with Spine, Extremities, and Chest Modules licensure required. Current BLS for Healthcare Providers required. Experience: Prior Limited Radiologic Technologist experience preferred #RT