Gonzaba Medical Group jobs in San Antonio, TX

Job Details Main PA - 720 Pleasanton Rd. - San Antonio, TX Full Time RadiologyRadiologist General Summary: The Radiologist will examine and diagnose disorders and diseases using diagnostic imaging. Supervisory Responsibilities: All duties performed will be done accurately and in a timely manner. General Requirements: Instructs radiology staff in desired techniques, positions, or projections. Assumes responsibility for maintaining clinical competencies according to Gonzaba Medical Group policy. Ensures customer service is always maintained at the highest level. Exercise tact and courtesy when dealing with patients, visitors, providers, and co-workers. Must always adhere to customer service expectations including in-person and virtual (via telephone, or telehealth applications) communication. Participates in educational programs as needed. Other duties as assigned. Essential Job Responsibilities: Obtains patients histories from electronic records, patient interviews, dictated reports, and by communicating with referring clinicians. Prepares comprehensive interpretive reports of findings. Performs and interprets the outcomes of diagnostic imaging procedures including magnetic resonance imaging (MRI), computer tomography (CT), positron emission, and ultrasound. Reviews and transmits images and information using picture archiving and communications systems. Communicates examination results and diagnostic information to referring physicians, patients, and families. Evaluates medical information to determine patients' risk factors (such as allergies to contrast agents) and to make decisions regarding the appropriateness of procedures. Provides counseling to radiologic patients to explain the processes, risks, benefits, and alternative treatments. Confers with medical professionals regarding image-based diagnoses. Coordinates radiological services with other medical activities. Documents performance, interpretation, and outcomes of procedures performed. Establishes and enforces standards for protection of patients and staff. Develops and monitors procedures to ensure adequate quality control of images. Participates in continuing education activities to maintain and develop expertise. Participates in quality improvement activities including discussions of areas where risk of error is high. Implements protocols in areas such as drugs, radiation control, MRI safety and infection control. Serves as a teleradiologist for satellite facilities that do not have on-site radiologists. Serves as Radiology Medical Director for site accreditations. (ACR and IAC) Education and Training: Completion of medical school, a medical internship, and medical residency in radiology at an accredited medical facility required. Experience: Five years of experience as a Radiologist within a clinical experience required. Other Requirements: Computer Skills: Skilled in use of computer/EMR systems. Knowledge of Word processing software, spreadsheet software, Internet, and database software. Work Environment: Clinic environment. Exposure to communicable diseases, bodily fluids, toxic substances, ionizing radiation, medicinal preparations, and other conditions common to a clinic environment. Mental / Physical Requirements: Requires manual dexterity, sitting, standing, stooping, reaching, kneeling, crouching, bending, walking, lifting up to 40 lbs. without assistance. Close vision and ability to adjust focus. Must be able to work efficiently under pressure. Additional Information: Gonzaba Medical Group is seeking team members who contribute as A-Players, demonstrate a strong work ethic, are committed to the culture and our core values. Other Duties As Assigned: The above job description is not intended to be an all-inclusive list of duties and standards of the position. Team members will follow any other instructions, and perform any other related duties, as assigned by their supervisor. Responsibilities, knowledge, skills, abilities, and work environments may change as needs evolve.

We are a growing network of urgent care clinics. Our rapid growth is a result of our unmatched customer service and genuine compassion towards every single customer. Our clinics offer non-critical, but urgent medical care to patients as an alternative to the emergency room or their primary physician. We are open seven days a week and serve all ages. We are a high performing organization who places a premium on our culture. Our Physician Assistants provide care for patients within standards of practice and regulations of government agencies. They are responsible for providing outstanding service while maintaining a compassionate and welcoming atmosphere. The ideal candidate is energetic, flexible, has a positive attitude and above all else, has a passion for patient care. Requirements and Qualifications: • Current, unrestricted PA or NP license in the state or the ability to obtain • Ability to obtain DEA licensure • Knowledge of treatment and drug interactions • Excellent communication and interpersonal skills Great Benefits: $10K Sign On Bonus • Competitive Compensation - Productivity Pay! • Healthcare Benefits including health, dental, vision life and disability • Paid Time Off • CME Credits • 401-K • Malpractice covered by employer

Job Details Southeast - 3520 S New Braunfels Ave. - San Antonio, TX Full Time RadiologyDescription General Summary: The Radiology Clerk assists the Imaging Services Manager on a daily basis with maintaining the appropriate level of department flow. Maintains radiological records, files and services in accordance with clinical, professional, and legal standards. Supervisory Responsibilities: This position has no supervisory responsibilities. General Requirements: All duties performed will be done accurately and in a timely manner. 1. Assumes responsibility for maintaining clerical duties according to Gonzaba Medical Group policy. 2. Ensures customer service is always maintained at the highest level. 3. Exercise tact and courtesy when dealing with patients, visitors, providers, and co-workers. 4. Must always adhere to customer service expectations including in-person and virtual (via telephone, or telehealth applications) communication. 5. Participates in educational programs as needed. 6. Other duties as assigned. Essential Job Responsibilities: 1. Greets and prepares patients for imaging studies. 2. Answers the telephone and calls the patients to schedule x-rays, confirm appointments and to inform the patients of specific preparations for scheduled exams. 3. Prepares patient's records for next day to ensure that patients requiring labs have been completed. 4. Assists nursing staff in locating necessary reports, images, etc. 5. Maintians and orders department supplies. 6. Calls and confirms all appointments for next day. 7. Provides patients and outside facilitys with images as requested. 8. Logs and tracks all mammography patients to completion. 9. Performs other clerical fuctions as needed including faxing, copying, etc. 10. Able to work efficiently under pressure. 11. Maintain strict confidentiality. Work Environment: Clinic environment. Exposure to communicable diseases, bodily fluids, toxic substances, ionizing radiation, medicinal preparations, and other conditions common to a clinic environment. Mental / Physical Requirements: Requires manual dexterity, sitting, standing, stooping, reaching, kneeling, crouching, bending, walking, lifting up to 10 lbs. Close vision and ability to adjust focus. Must be able to work efficiently under pressure. Additional Information: Gonzaba Medical Group is seeking team members who contribute as A-Players, demonstrate a strong work ethic, are committed to the culture and our core values. Other Duties As Assigned: The above job description is not intended to be an all-inclusive list of duties and standards of the position. Team members will follow any other instructions, and perform any other related duties, as assigned by their supervisor. Responsibilities, knowledge, skills, abilities, and work environments may change as needs evolve. Qualifications Education and Training: Minimum high school education or equivalent. Able to work efficiently under pressure. Ability to communicate effectively, written and verbal. Bilingual a plus. Experience: Experience in a clinic, doctor's office or hospital with a minimum of one-year experience preferred. Other Requirements: Computer Skills: Skilled in use of computer/EMR systems. Knowledge of Word processing software, spreadsheet software, Internet, and database software.

Job Details Main MSO - 720 Pleasanton Rd. - San Antonio, TX Full Time SpecialistDescription The Nutritionist/Dietitian Provides individualized nutrition counseling and diabetes self-management education/training to individuals and groups. Supports patients in making sustainable lifestyle changes to improve overall health outcomes, with special focus on the diabetic population at Gonzaba Medical Group clinics. Works collaboratively with the clinical team to improve patient care, outcomes, and satisfaction. This position has no supervisory responsibilities. All duties performed will be done accurately and in a timely manner. Provides nutrition assessment, counseling, and individualized meal planning tailored to medical conditions, cultural preferences, and lifestyle. Offers diabetes self-management education through both group classes and one-on-one sessions. Collaboratively develops goals, learning objectives, and educational plans with patients. Documents nutrition and diabetes education encounters, interventions, and outcomes in the medical record. Develop individualized follow-up plans with patients and monitor progress. Coordinates with physicians, nurses, and other care team members to support patient goals. Identifies when patient needs fall outside of scope of practice and arranges for referral to appropriate services. Develop educational and training materials in collaboration with physicians, dietitians, and diabetes educators. Participates in HEDIS and other quality improvement efforts to enhance patient care and service. Conducts staff development and training regarding nutrition and diabetes self-management. Maintains professional affiliations and enhances professional growth to remain current with best practices in nutrition and diabetes education. Participates in committee work and projects assigned. Attends required meetings and contributed to program planning and evaluation. Maintains strictest confidentiality. Performs other duties as required. Qualifications Education and Training: Minimum high school education or equivalent. Registered Dietitian (RD/RDN) strongly preferred. Bachelor's degree in nutrition, Dietetics, or a related field required. Certified Diabetes Care and Education specialist certification preferred or willing to obtain. Experience: Minimum of 2 years of experience in medical nutrition therapy and/or diabetes education is preferred. Experience in chronic disease management, health behavior change, and patient-centered counseling required. Other Requirements: Computer Skills: Knowledge of Word processing software, spreadsheet software, Internet, and database software. Skills in using computer/copier. Proficiency in word processing, spreadsheet, and database software. Experience with electronic medical record systems. Work Environment: This role is primarily in an office environment, though there may be periods of time spent in clinic or construction environments depending on projects assigned. Exposure to communicable diseases, bodily fluids, toxic substances, ionizing radiation, medicinal preparations, and other conditions are common to a clinic environment. Exposure to debris, dust, sharp objects, chemicals and electricity are common to construction environments. Gonzaba Medical Group will provide training and appropriate PPE as required to be successful and safe in your work environments. Mental / Physical Requirements: Requires manual dexterity, sitting, standing, stooping, reaching, kneeling, crouching, bending, walking, lifting up to 20 lbs. without assistance. Close vision and ability to adjust focus. Must be able to work efficiently under pressure. Additional Information: Gonzaba Medical Group is seeking team members who contribute as A-Players, demonstrate a strong work ethic, are committed to our culture and core values. Other Duties As Assigned: The above job description is not intended to be an all-inclusive list of duties and standards of the position. Team members will follow any other instructions, and perform any other related duties, as assigned by their supervisor. Responsibilities, knowledge, skills, abilities, and work environments may change as needs evolve.

Job Details 933 Plaza MSO - Pleasanton Rd. - San Antonio, TX Full Time MarketingDescription General Summary: The Marketing Event Coordinator I (EC. I) works under the supervision of the Community Relations Manager to operate efficiently and effectively in a deadline-driven environment and provide day-to-day support to the marketing team. The primary focus of this position is to generate awareness of Gonzaba Medical Group services and providers through event planning and community outreach events to achieve the growth and retention goals of the Marketing Department. Supervisory Responsibilities: This position has no supervisory responsibilities. General Requirements: 1. Develop and maintain supportive, productive, and effective relationships with external and internal partners. 2. Participate in promotional activities, trade shows, and health fairs to promote Gonzaba Medical Group services and providers. 3. Bilingual (English/Spanish) fluency preferred. 4. Work closely with the Marketing teams by offering administrative support such as printing, cutting, fliers, answering phones, data entry, events calendar updating, etc. 5. Be able to effectively tell the Gonzaba Medical Group story and explain key differentiation from competitors. 6. Other duties as assigned. Essential Job Responsibilities: 1. Identify event opportunities with the Medicare-eligible population to promote the healthcare delivery system and support the growth of Medicare Care patients/prospects according to Medicare Advantage plans accepted by Gonzaba Medical Group. 2. Coordinate external and internal events, which included, but are not limited to: Event scheduling Research potential venues such as ballrooms, commercial stores, churches, etc. Responsible for all aspects of event planning, submitting giveaway orders, decorations, supplies, audio, entertainment, layout, advertisement, flyers, securing venue, etc. Stays under budget while planning event specifications. Event setup and breakdown requiring the ability to lift up to 60 pounds. Log event attendance in SalesForce 3. Maintains effective time management skills and is able to work with minimal supervision. 4. Must have excellent written and verbal communication skills. 5. Strong attention to detail and exceptional organizational skills are required. 6. Build knowledge of CMS regulations related to all aspects of marketing, such as events and within the clinic setting related to providers. 7. Support all marketing initiatives; share best practices and serve as the company's advocate and information source by keeping abreast of industry trends, competition, and new opportunities. Identifying lead patients/prospects on external and internal events to achieve department growth goals. 7. Required to work on weekends and occasional evenings. 8. Ability to properly drive and operate a company vehicle. 9. This position requires driving a company vehicle or a personal vehicle; therefore, employee must successfully complete a motor vehicle history check, possess and maintain a current valid Texas Driver License, and proof of current insurance to be subject for mileage reimbursement. 10. Maintains strict confidentiality. Work Environment: Depending upon the area assigned, maybe 100% clinical setting, office setting in a clinical environment, or outdoors. Exposure to communicable diseases, bodily fluids, toxic substances, ionizing radiation, medicinal preparations, and other conditions common to a clinic environment. Works in conditions of heat, cold, wet, dust, and rain conditions. Occasional evening or weekend work. Mental / Physical Requirements: Requires manual dexterity, sitting, standing, stooping, reaching, kneeling, crouching, bending, walking, lifting to 60 lbs. without assistance. Close vision and ability to adjust focus. Must be able to work efficiently under pressure. Additional Information: Gonzaba Medical Group is seeking team members who contribute as A-Players, demonstrate a strong work ethic, and are committed to the culture and our core values. Other Duties As Assigned: The above job description is not intended to be an all-inclusive list of duties and standards of the position. Team members will follow any other instructions and perform any other related duties as assigned by their supervisor. Responsibilities, knowledge, skills, abilities, and work environments may change as needs evolve. Qualifications Education and Training: Minimum high school education or equivalent required. Experience: 1-2 years' experience in marketing or previous experience in a similar role preferred. Experience with CMS guidelines and/or experience in a healthcare-related field preferred. Other Requirements: Computer Skills: General computer knowledge of Microsoft Office/Outlook.

Job Details Main 720 Pleasanton Rd. - San Antonio, TX Full Time FacilitiesDescription General Summary: Responsible for general mechanical and preventive maintenance including repair and overhaul of equipment and facilities of the organization. Willing to perform routine, repetitive tasks on a continuous basis as assigned by the Maintenance Supervisor. Supervisory Responsibilities: This position has no supervisory responsibilities. General Requirements: All duties performed will be done accurately and in a timely manner. 1. Excellent problem-solving skills. 2. Assists supervisor with various tasks as requested. 3. Complies with the policies and procedures of Gonzaba Medical Group. 4. Always observe safety precautions. 5. Ability to read and understand supplies and tools/equipment specifications. 6. Cooperate with other personnel to achieve department objectives, maintain good employee relations and interdepartmental objectives. 7. Performs other related duties as assigned. Essential Job Responsibilities: 1. Responds quickly in the event of an emergency, notifies appropriate personnel, and follows safety protocol. 2. Occasional evening or weekend work. 3. Mandatory rotational on-call shift for overnight and weekends. 4. May be required to work in all weather conditions. 5. Evaluates, repairs, and maintains plumbing, carpentry, electrical, and HVAC systems of clinics/administration buildings. 6. Demonstrates experience as a maintenance technician. 7. Physically capable of lifting 60 pounds. 8. Strong understanding of general maintenance processes and methods. 9. Experienced in operating a variety of equipment, and hand tools. 10. Working knowledge of tools, common appliances, and devices. 11. Handling assigned work orders and PMs. 12. Cleaning and maintaining the tools/equipment used. 13. Solves mechanical, electrical, plumbing, and hydraulic issues on buildings and facility equipment. 14. This position will require driving a company vehicle or a personal vehicle; therefore, employees must successfully complete a motor vehicle history check, possess, and maintain a current valid Texas Driver License, and proof of current insurance to be subject for mileage reimbursement. Work Environment: Clinic environment. Exposure to communicable diseases, bodily fluids, toxic substances, ionizing radiation, medicinal preparations, and other conditions common to a clinic environment. Commercial building environment both interior and exterior to include roof, attic, etc... Will also work in conditions such as wet, dusty, damp, crowded areas. Mental / Physical Requirements: Requires manual dexterity, sitting, standing, stooping, reaching, kneeling, crouching, bending, walking, climbing. Capable of lifting up to 60 lbs. without assistance. Close vision and ability to adjust focus. Must be able to work efficiently under pressure. Additional Information: Gonzaba Medical Group is seeking team members who contribute as A-Players, demonstrate a strong work ethic, are committed to the culture and our core values. Other Duties as Assigned: The above job description is not intended to be an all-inclusive list of duties and standards of the position. Team members will follow any other instructions, and perform any other related duties, as assigned by their supervisor. Responsibilities, knowledge, skills, abilities, and work environments may change as needs evolve. Qualifications Education and Training: Minimum high school education or equivalent. Experience: Must have a minimum of two years' experience in maintenance. Other Requirements: Computer Skills: Familiarity with word processing software, internet usage, and database software is advantageous.

At Texas MedClinics, our Physicians are responsible for providing comprehensive care to patients with urgent and occupational medical needs. The Physician demonstrates a high degree of clinical expertise in working with patients with acute illnesses and/or injuries commonly encountered in both the pediatric and adult patient population. The Physician is responsible for assessment, diagnosis, treatment, management, education, health promotion and care coordination for patients and families with acute and occupational health needs. Essential Functions and Responsibilities: Responsible for the delivery of care, treatment, and referrals. Arrange for referral resources for those medical specialties not provided by the organization for patients of the clinic Evaluate patients, based on medical training and/or specialty, to determine the medical condition of the patient, through the performance of physical examinations, thereby, establishing a diagnosis and proposed treatment plan Perform such clinical procedures for patient's benefit which are within scope and skill of practitioner and which are economically feasible Communicate information to patients regarding diagnosis and treatment goals Maintains accurate, complete, concise and timely documentation in the electronic medical record Perform other job-related duties, as may be assigned, by the Medical Director Requirements and Qualifications: Current, unrestricted DEA licensure Knowledge of treatment and drug interactions Excellent communication and interpersonal skills

Job Details 933 Plaza MSO - Pleasanton Rd. - San Antonio, TX Full Time HospiceDescription Establishes, maintains and closes patient medical records according to regulations. Responsible for obtaining all necessary signatures from physicians, staff and others as necessary for authorizations, certifications, doctor's orders and release of information from hospice to other parties. Audits medical records in accordance to written criteria including all required documentation, authorizations and necessary signatures. Purges medical records one year after date of final discharge. Performs secretarial duties related to screening calls and facilitating communication for Director of Nurses and Clinical Service Managers and other staff between patients, families, and other companies. Keeps daily schedule for all team members. Enters patient care information into data base, monitors event tracking including recertification dates, and provides back up documentation to the Director of Nurses and Billing Department as requested. Prepares , Organizes and attends weekly team meetings. Orders DME, maintains records of order, tracks delivery dates and notifies the vendor of patient death or discharge and coordinates the pick-up of equipment. Enters patient care data on computer when needed. Provides relief for other hospice Admin Support staff. Monitors event tracking including recertification dates and provides back up documentation to the Director of Nurses and Billing Department as requested. Completes all job duties in a manner that meets the accepted standards of practice and the La Diferencia Hospice Policies and Procedures. Contributes to achieving the company's mission. Works collaboratively with others to achieve goals. Quality Improvement Participates in the quality assessment and performance improvement program. Participates in hospice in-service trainings. Professional Development Engages in on-going self-development plan to build personal leadership skills, organizational knowledge, and enhance knowledge of the industry. Identifies and addresses skill and/or knowledge gaps to fulfill job responsibilities. Seeks opportunities to network with colleagues, share experiences, willingness to provide direct support, solicit feedback and exchange ideas. Develops and achieves professional growth goals and objectives and reviews with supervisor. Qualifications Qualifications: Three years hospice experience preferred. Medical Terminology familiarity. Excellent communication, typing and phone skills. Excellent computer skills.

Job Details Main 720 Pleasanton Rd. - San Antonio, TX Full Time Family PracticeDescription General Summary: The Intake team is designed to smoothly introduce newly enrolled Managed Care patients to Gonzaba Medical Group by collecting a thorough history, performing baseline testing, and communicating GMG services to our patients. Maintains and upholds established patient care, operational expectations, and employee policies in alignment with the clinic operational leadership teams. Supports the Gonzaba coordinated care model by working with all GMG providers and supporting departments/functions to ensure a patient-centered approach is provided at all times. Supervisory Responsibilities: This position has no supervisory responsibilities. General Requirements: All duties performed will be done accurately and in a timely manner. 1. Assumes responsibility for maintaining clinical competencies according to Gonzaba Medical Group policy. 2. Ensures customer service is always maintained at the highest level. 3. Exercise tact and courtesy when dealing with patients, visitors, providers, and co-workers. 4. Must always adhere to customer service expectations including in-person and virtual (via telephone, or telehealth applications) communication. 5. Participates in educational programs as needed. 6. Other duties as assigned. Essential Job Responsibilities: 1. Orients all newly enrolled Managed Care patients to Gonzaba Medical Group. 2. Establish a rapport with the newly enrolled Managed Care patients so they immediately keep welcome and confident they have made the right choice selecting Gonzaba Medical Group for their medical needs. 3. Orient the patient to all the in-house services GMG offers including our various urgent care locations, PT/PMR, Nursing Services, in-house Specialists, Radiology, and Lab services. 4. Ensure an appointment with the PCP is scheduled in an appropriate time frame and communicates to the patient. 5. Provides patient care in a clinic setting. Functions within the scope of training received from Medical Assistant education program and from Gonzaba Medical Group training programs including, but not limited to obtaining vital signs, applying monitoring devices such as pulse oximeter and EKG leads/pads, glucose monitoring, retinal exams, and QuantaFlo testing. 6. Reports abnormal values and accurately documents clinical findings to provider in charge. 7. Assists in providing quality health care by accessing the electronic medical record to obtain/provide pertinent information. 8. Remains aligned with the departmental goals which involves understanding the importance of conducting RMH visits, perform HEDIS measures, and participating providing quality care by utilizing the tools and reports provided to help reach departmental/organizational goals. 9. Maintains assigned work area with supplies and equipment. Cleans, stocks, and maintains exam rooms, procedure rooms, instruments, and equipment. 10. Follows universal precaution standards about patients, procedures, handling specimens, cleaning exam rooms as taught and retrained through annual compliance training. 11. Transports patients safely from the following positions: sitting to standing or laying down, from standing to sitting or laying down, from laying down to standing or sitting, and assist to the bathroom, into/out of wheelchairs, and pushing/pulling patients in wheelchairs. 12. Must always keep the patients' safety a priority, which will involve preventing potential falls as needed. 13. Will need to travel to support patient care at all GMG locations on a rotational basis. 14. Maintains strict confidentiality. Work Environment: Clinic environment. Exposure to communicable diseases, bodily fluids, toxic substances, ionizing radiation, medicinal preparations, and other conditions common to a clinic environment. Mental / Physical Requirements: Requires manual dexterity, sitting, standing, stooping, reaching, kneeling, crouching, bending, walking, lifting up to 40 lbs. without assistance. Close vision and ability to adjust focus. Must be able to work efficiently under pressure. Additional Information: Gonzaba Medical Group is seeking team members who contribute as A-Players, demonstrate a strong work ethic, are committed to the culture and our core values. Other Duties As Assigned: The above job description is not intended to be an all-inclusive list of duties and standards of the position. Team members will follow any other instructions, and perform any other related duties, as assigned by their supervisor. Responsibilities, knowledge, skills, abilities, and work environments may change as needs evolve. Qualifications Education and Training: Minimum high school education or equivalent. Certificate of completion from an accredited school for medical assistants is required or equivalent medical training. CPR certification with AED is required and must be kept current. National certification as a Registered or Certified Medical Assistant is required as initial and continued employment at Gonzaba Medical Group is contingent upon this credential. National Certification must be issued from one of the following associations: AAMA - Certified Medical Assistant (CMA); ARMA - Registered Medical Assistant (RMA); NAHP - Nationally Registered Certified Medical Assistant (NRCMA); or other association approved by GMG Human Resources. Experience: Experience in a clinic, doctor's office or hospital with a minimum of one-year experience preferred. Other Requirements: Computer Skills: Skilled in use of computer/EMR systems. Knowledge of Word processing software, spreadsheet software, Internet, and database software.

Job Details Main MSO - 720 Pleasanton Rd. - San Antonio, TX Full Time FacilitiesDescription General Summary: Responsible for managing all aspects of the housekeeping department. Ensures that the cleanliness of the clinics/administration buildings is being upheld not only by staff but also by contractor. Oversees the overall performance and productivity of the housekeeping department. Also responsible for managing multiple shifts of the housekeeping staff. Supervisory Responsibilities: Manages and oversees housekeepers and distribution drivers. General Requirements: All duties performed will be done accurately and in a timely manner. 1. Assists manager with various tasks as requested. 2. Complies with the policies and procedures of Gonzaba Medical Group. 3. Observes safety precautions at all times. 4. Ability to read and understand supplies and equipment specifications. 5. Cooperate with other personnel to achieve department objectives, maintain good employee relations and interdepartmental objectives. 6. Performs other related duties as assigned. 7. Maintains strict confidentiality. 8. Assists with courier run in the Distribution Driver is out. Essential Job Responsibilities: 1. Manages the housekeeping department in an effective and efficient manner. This includes filling in as a housekeeper in the event the department is short staffed. 2. Ensures that all supplies are stocked/ordered in a timely manner. This includes all housekeeping, linen, water, and coffee items needed throughout the organization. 3. Manages outside vendors/contractors with the assistance of the Facilities Operations Manager and/or Facilities Coordinator. 4. Visits/monitors all GMG locations to ensure they are being serviced properly. 5. Able to perform the full housekeeper duties which includes the following 3-6 numbered essential duties below. 6. Performs routine cleaning of exam rooms, nursing stations, offices, clinical areas, waiting areas, conference rooms, event centers, lobbies, lounges/breakrooms, restrooms, corridors, and exterior benches in a clean, neat, and sanitary manner. This will be completed on a regularly scheduled basis, by performing the following duties: Empties all trash containers. Replace trash can liners only if needed. Place all trash in dumpster. Close and lock dumpster. Sweeps and mops all hard surface floors. Cleans and disinfects restrooms with proper supplies, including sinks, counters, toilet bowls, mirrors, and hardware. Completes restroom logs after servicing restroom. Replenishes toilet paper, paper towels, hand soap, and hand sanitizer in all restrooms, exam rooms and breakroom areas. (as applicable) Vacuums carpeted floors (as applicable). Uses damp, disinfectant-treated cloths, duster and/or vacuum cleaner to dust windowsills, blinds, floors, furniture, and equipment in an orderly fashion. Cleans smudges on doors and walls, as needed. Cleans and disinfects hard surfaces such as countertops, dispensers, hardware, and furniture throughout the clinics/administration buildings. Cleans inside of appliances. Cleans baseboards. Removes and disposes of dirty linen and replenishes in specific areas throughout the clinics. Prepares coffee for patients and staff in the morning. Gathers all materials and supplies from supply room to transport to work area. 7. Visually inspects buildings' interior and exterior and notifies Facilities Maintenance of any issues or concerns pertaining to Maintenance. 8. Uses the appropriate chemicals and supplies, according to procedure, provided by Gonzaba Medical Group. 9. This position will require driving a company vehicle or a personal vehicle; therefore, employees must successfully complete a motor vehicle history check, possess, and maintain a current valid Texas Driver License, and proof of current insurance to be subject for mileage reimbursement. Work Environment: Clinic environment. Exposure to communicable diseases, bodily fluids, toxic substances, ionizing radiation, medicinal preparations, and other conditions common to a clinic environment. Mental / Physical Requirements: Requires manual dexterity, sitting, standing, stooping, reaching, kneeling, crouching, bending, walking. May need to lift up to 40 lbs. without assistance. Close vision and ability to adjust focus. Must be able to work efficiently under pressure. Additional Information: Gonzaba Medical Group is seeking team members who contribute as A-Players, demonstrate a strong work ethic, are commit to the culture and our core values. Other Duties As Assigned: The above job description is not intended to be an all-inclusive list of duties and standards of the position. Team members will follow any other instructions, and perform any other related duties, as assigned by their supervisor. Responsibilities, knowledge, skills, abilities, and work environments may change as needs evolve. Qualifications Education and Training: Minimum high school education or equivalent. Experience: Must have a minimum of five years' experience in housekeeping in a leadership role. Previous cleaning experience in a healthcare setting preferred. Other Requirements: Basic computer skills. Must have reliable transportation, insurance, and a valid Class "C" driver's license in good standing. Ability to communicate effectively, written and verbal.

Job Details Hillcrest - 1499 Hillcrest Dr. - San Antonio , TX Full Time Family PracticeDescription General Summary: Provides support to the family practice department by supporting all POD administrative duties. Communicates with pods, providers, clinic leaders, and patients to aid in completion of RMH/HEDIS reports, phone messages, refill requests, rescheduling, and chart prep as needed. Supervisory Responsibilities: This position has no supervisory responsibilities. General Requirements: All duties performed will be done accurately and in a timely manner. Ensures customer service is always maintained at the highest level. Exercise tact and courtesy when dealing with patients, visitors, providers, and co-workers. Must always adhere to customer service expectations including in-person and virtual (via telephone, or telehealth applications) communication. Participates in educational programs as needed. Provides support to the PODs with administrative responsibilities. Assist different teams as necessary including performing the duties of other personnel as needed according to the scope of practice for a medical secretary. Maintain strict confidentiality by adhering to all HIPAA rules and regulations. Other duties as assigned. Essential Job Responsibilities: Collaborates with the PODs, clinical support staff and providers, when working on assigned duties such as RMH/HEDIS reports, phone note complete, Rx refill requests, rescheduling, chart prep and form completion as needed. Helps clinic leadership with All Hands-on Deck coordination of patients as needed. Communicates with clinic leadership upon completion of assigned duties. Collaborate with Medication Adherence Team to help improve medication adherence metrics. Helps with coverage in pods as needed to include triage, discharge, and carrying orders from the providers. Assists in providing quality health care by accessing the electronic medical record to obtain/provide pertinent information. Reports appropriate information to the provider and documents appropriately. Remains aligned with the departmental goals which involves understanding the importance of conducting RMH visits, perform HEDIS measures, and participating providing quality care by utilizing the tools and reports provided to help reach departmental/organizational goals. Transports patients safely from the following positions: sitting to standing or laying down, from standing to sitting or lying down, from laying down to standing or sitting, and assist to the bathroom, into/out of wheelchairs, and pushing/pulling patients in wheelchairs. Must always keep the patients' safety a priority, which will involve preventing potential falls as needed. Education and Training: Minimum high school education or equivalent. Applicants must hold a certificate from an accredited medical assistant school or possess equivalent medical training. CPR certification with AED is required and must be kept current. National certification as a Registered or Certified Medical Assistant is required as initial and continued employment at Gonzaba Medical Group is contingent upon this credential. National Certification must be issued from one of the following associations: AAMA - Certified Medical Assistant (CMA); ARMA - Registered Medical Assistant (RMA); NAHP - Nationally Registered Certified Medical Assistant (NRCMA); or other association approved by GMG Human Resources. Experience: Experience in a clinic, doctor's office or hospital with a minimum of one-year experience preferred. Other Requirements: Computer Skills: Skilled in use of computer/EMR systems. Knowledge of Word processing software, spreadsheet software, Internet, and database software. Work Environment: Clinic environment. Exposure to communicable diseases, bodily fluids, toxic substances, ionizing radiation, medicinal preparations, and other conditions common to a clinic environment. Mental / Physical Requirements: Requires manual dexterity, sitting, standing, stooping, reaching, kneeling, crouching, bending, walking, lifting up to 40 lbs. without assistance. Close vision and ability to adjust focus. Must be able to work efficiently under pressure. Additional Information: Gonzaba Medical Group is seeking team members who contribute as A-Players, demonstrate a strong work ethic, are committed to the culture and our core values. Other Duties As Assigned: The above job description is not intended to be an all-inclusive list of duties and standards of the position. Team members will follow any other instructions, and perform any other related duties, as assigned by their supervisor. Responsibilities, knowledge, skills, abilities, and work environments may change as needs evolve.

Job Details 933 Plaza MSO - Pleasanton Rd. - San Antonio, TX Full Time Medical RecordsDescription General Summary: Responsible for maintaining GMG Electronic Medical Records (EMR) by importing and organizing documents correctly/timely manner. Receives documents from internal sources, external medical offices/facilities in paper and electronic formats. Reviews medical records for accuracy and completeness. Fulfills properly executed record requests. Maintains HIPAA Compliance and serves as resource to GMG staff. Supervisory Responsibilities: This position holds no supervisory responsibilities. General Requirements: All duties performed will be done accurately and in a timely manner. 1. Exercises tact and courtesy when dealing with patients, visitors, physicians, and co-workers. 2. Maintains strictest member and company confidentiality. Ensures member health information is secured each day. 3. Participates in educational programs as needed. 4. Assists with special projects as needed. 5. Other duties as assigned. Essential Job Responsibilities: 1. Regularly retrieves paper documents from the Clinical Areas following defined protocols. Verifies that paper documents are properly labeled to ensure the right patient and right medical record. Documents any records that have been submitted without valid name, DOB or other identifying information according to established protocols. 2. Scans paper documents into defined software system to prepare for import to EMR. Imports documents into the patient record correctly: Right Patient, Right Record, Right Document Designation, Right Date of Service, Right status (signed / unsigned). 3. Organizes and evaluates patient medical records. Reviews medical records for accuracy and completeness. 4. Releases records accurately and in timely manner while maintaining HIPAA compliance, including release of records to patients, referral specialists, QI entities, legal requests, etc. 5. Reviews subpoenas to ensure records are accurately produced according to request and delivered to appropriate parties within defined time periods. Documents record releases correctly in EMR. 6. Performs other special Medical Record review activities (Home Health Records, Diabetic Shoe Documentation, etc.) as defined. Work Environment: Depending upon the area assigned, may be 100% clinical setting or office setting in a clinical environment. Exposure to communicable diseases, bodily fluids, toxic substances, ionizing radiation, medicinal preparations, and other conditions common to a clinic environment. Mental / Physical Requirements: Requires manual dexterity, sitting, standing, stooping, reaching, kneeling, crouching, bending, walking, lifting up to 15 lbs. Close vision and ability to adjust focus. Must be able to work efficiently under pressure. Additional Information: Gonzaba Medical Group is seeking team members who contribute as A-Players, demonstrate a strong work ethic, are committed to the culture and our core values. Other Duties As Assigned: The above job description is not intended to be an all-inclusive list of duties and standards of the position. Team members will follow any other instructions, and perform any other related duties, as assigned by their supervisor. Responsibilities, knowledge, skills, abilities, and work environments may change as needs evolve. Qualifications Education and Training: Minimum high school education or equivalent. Experience: Experience in a clinic, doctor's office or hospital with a minimum of one-year experience preferred. Related experience required, with a minimum of three years of experience preferred. Other Requirements: Computer Skills: Skilled in use of computer/EMR systems. Knowledge of Word processing software, spreadsheet software, Internet, and database software.

Job Details Main MSO - 720 Pleasanton Rd. - San Antonio, TX Full Time Revenue CycleDescription General Summary: The Patient Greeter welcomes and assists patients, their families and visitors entering the clinics. Employees and volunteers working in this capacity answer questions, provide information and direct people to the clinic location they need, thus creating an atmosphere in the clinic that is welcoming, caring and Como Familia. Supervisory Responsibilities: This position has no supervisory responsibilities. General Requirements: All duties performed will be done accurately and in a timely manner. 1. Ensures customer service is always maintained at the highest level. 2. Exercise tact and courtesy when dealing with patients, visitors, providers, and co-workers. 3. Must always adhere to customer service expectations including in-person and virtual (via telephone, or telehealth applications) communication. 4. English and Spanish proficiency preferred. 5. Strong organizational skills are a requirement in this position. 6. May need to travel to support patient care at another GMG location. 7. This position may require driving a company vehicle or a personal vehicle; therefore, employees must successfully complete a motor vehicle history check, possess, and maintain a current valid Texas Driver License, and proof of current insurance to be subject for mileage reimbursement. 8. Other duties as assigned. Essential Job Responsibilities: 1. Cordially greets visitors and patients upon arrival. Ascertains patients' and or visitors' needs and directs them accordingly. 2. This position will require prolonged standing and walking throughout the assigned shift. 3. Aids patients and visitors by obtaining wheelchairs, or other services as needed. Escorts or transports patients who need help to their destination within the clinic. 4. Assists patients who require minimal physical assistance with entering or exiting vehicles. Patients who require additional physical support are referred to the clinical team for required assistance. 5. Assists patients in arranging transportation as needed. 6. Keeps the front driveway clear and unobstructed for patient and visitor drop-off and pick-up. 7. Contacts Security, Environmental Services, or Facilities Management, for assistance when necessary. 8. Monitors the overall appearance of the clinic entrance. 9. Transports patients safely from the following positions: sitting to standing or laying down, from standing to sitting. Pushing/pulling patients in wheelchairs. 10. Must always keep the patients' safety a priority, which will involve preventing potential falls as needed. 11. Maintains strict confidentiality. Work Environment: Depending upon the area assigned, may be 100% clinical setting or office setting in a clinical environment. Exposure to communicable diseases, bodily fluids, toxic substances, ionizing radiation, medicinal preparations, and other conditions common to a clinic environment. On-site work outside. Works in conditions of heat, cold, wet, dust, rain. Mental / Physical Requirements: Requires manual dexterity, sitting, standing, stooping, reaching, kneeling, crouching, bending, walking, lifting up to 15 lbs. without assistance. Close vision and ability to adjust focus. Must be able to work efficiently under pressure. Additional Information: Gonzaba Medical Group is seeking team members who contribute as A-Players, demonstrate a strong work ethic, are committed to the culture and our core values. Other Duties As Assigned: The above job description is not intended to be an all-inclusive list of duties and standards of the position. Team members will follow any other instructions, and perform any other related duties, as assigned by their supervisor. Responsibilities, knowledge, skills, abilities, and work environments may change as needs evolve. Qualifications Education and Training: Minimum high school education or equivalent. Experience: Experience in a clinic, doctor's office or hospital with a minimum of one-year experience preferred. Other Requirements: Computer Skills: Ability to utilize computer-based systems for training as well as clocking in and out for shifts and lunch breaks.

Job Details Main 720 Pleasanton Rd. - San Antonio, TX Full Time RadiologyDescription General Summary: This position is primarily responsible for performing general and vascular ultrasound exams. Exams must be performed according to departmental protocol and in accordance with the standards as set by the Inter-societal Commission for the Accreditation of Vascular Laboratories (ICAVL) and departmental protocol under the direction of a radiologist in a manner to provide exceptional customer service. Supervisory Responsibilities: This position has no supervisory responsibilities. General Requirements: All duties performed will be done accurately and in a timely manner. 1. Assumes responsibility for maintaining clinical competencies according to Gonzaba Medical Group policy. 2. Ensures customer service is always maintained at the highest level. 3. Exercise tact and courtesy when dealing with patients, visitors, providers, and co-workers. 4. Must always adhere to customer service expectations including in-person and virtual (via telephone, or telehealth applications) communication. 5. Participates in educational programs as needed. 6. Performs clerical functions as required including answering the telephone, filing, copying, and faxing, etc. 7. Assists with other modalities when available. 8. Other duties as assigned. 9. Maintain strict confidentiality. Essential Job Responsibilities: 1. Obtains patient history, explains standard procedures and addresses patient concerns. 2. Produces sonographic views of specific areas as required by the departmental procedures. 3. Assures all exams have proper authorization for ordered study. 4. Prepares patients for ultrasound procedures utilizing established protocols for patient care and safety. 5. Prepares patient for exam. 6. Ensures equipment is in working order. 7. Runs QC test on specified days. 8. Monitors (quality control) their own exams and for other Sonographers the technical quality by setting proper sonography techniques for each view/exam. 9. Reports equipment malfunctions to Radiology Supervisor. 10. Reports Quality issues to the Medical Director, the Imaging Services Manager and the QC committee. 11. Logs procedures completed. 12. Process routine paperwork. 13. Maintains Ultrasound room clean and organized. 14. Stock necessary medical supplies. Work Environment: Clinic environment. Exposure to communicable diseases, bodily fluids, toxic substances, ionizing radiation, medicinal preparations, and other conditions common to a clinic environment. Mental / Physical Requirements: Requires manual dexterity, sitting, standing, stooping, reaching, kneeling, crouching, bending, walking, lifting up to 40 lbs. without assistance. Close vision and ability to adjust focus. Must be able to work efficiently under pressure. Additional Information: Gonzaba Medical Group is seeking team members who contribute as A-Players, demonstrate a strong work ethic, are committed to the culture and our core values. Other Duties As Assigned: The above job description is not intended to be an all-inclusive list of duties and standards of the position. Team members will follow any other instructions, and perform any other related duties, as assigned by their supervisor. Responsibilities, knowledge, skills, abilities, and work environments may change as needs evolve. Qualifications Education and Training: Minimum high school education or equivalent. Requires completion of an accredited ultrasound program. Must be CPR and AED certified. Must have one of the following credentials: Registered Vascular Technologist (RVT) Registered Vascular Specialist (RVS) Registered Technologist Vascular Sonography [RT(VS)] Must keep all licenses and certifications current and in good standing as initial and continued employment is contingent up these credentials. Experience: A minimum of two years' experience required in general ultrasound, arterial leg and arm Dopplers, venous leg and arterial Dopplers, renal Dopplers, and Carotid Dopplers. Other Requirements: Computer Skills: Knowledge of word-processing software, spreadsheet software; Internet software and database software. RIS/PAC program knowledge is required. EMR software experience is preferred.

Job Details 933 Plaza MSO - Pleasanton Rd. - San Antonio, TX Full Time Revenue CycleDescription General Summary: This position is primarily responsible for performing a variety of duties with the goal of maximizing cash flow and minimizing outstanding receivables and interacting with patients and insurances to secure payment on patient accounts Supervisory Responsibilities: This position has no supervisor responsibilities. General Requirements: All duties performed will be done accurately and in a timely manner. Collects balance owing from third party payers in accordance with state and federal laws governing collection practices. Processes correspondence and denials from the Insurance Carrier. Posts contractual adjustments as needed. Posts write off adjustments after approval from the Director - Business Office. Processes payments by credit card. Answers calls and correspondence received by patients. Requests additional information within the organization such as medical records, explanation of benefits, etc. to appeal claims that have been denied. Responsible for Work Aged Accounts Receivable Report. Processes refunds as needed. Verifies insurance eligibility when needed. Review commercial contract reimbursement guidelines for proper claim adjudication. Ensure daily productivity standards are met in accordance to documented procedures. Exercise tact and courtesy when dealing with patients, visitors, physicians and co-workers. Able to work efficiently under pressure. Maintain strict confidentiality. Other duties as assigned. Essential Job Responsibilities: Will be reviewing accounts for accuracy and reviewing future appointment to collect balances owed Taking and making outbound calls to patients owing balances Collects balance owing from third party payers in accordance with state and federal laws governing collection practices. Processes correspondence and denials from the Insurance Carrier. Posts contractual adjustments as needed. Posts write off adjustments after approval from the Director - Business Office. Processes payments by credit card. Answers calls and correspondence received by patients. Requests additional information within the organization such as medical records, explanation of benefits, etc. to appeal claims that have been denied. Responsible for Work Aged Accounts Receivable Report. Processes refunds as needed. Verifies insurance eligibility when needed. Review commercial contract reimbursement guidelines for proper claim adjudication. Ensure daily productivity standards are met in accordance to documented procedures. Exercise tact and courtesy when dealing with patients, visitors, physicians and co-workers. Able to work efficiently under pressure. Maintain strict confidentiality. Other duties as assigned. Qualifications Education and Training: Minimum high school education or equivalent. Experience: Minimum of 2 years' experience in any government and/or commercial insurance billing, collections payment and reimbursement verification and/or refunds. Minimum of six months of medical billing in a general medical office, Knowledge of medical terminology. Knowledge of insurance industry. Knowledge of insurance contracts and reimbursement rates. Knowledge of Medicare's Correct Coding Initiatives preferred. Knowledge of grammar, spelling, and punctuation to type correspondence. Must have knowledge of ICD-9 and CPT-4 coding, medical terminology, 10 key touch and computer skills. Bilingual ability in English/Spanish preferred. Certified Medical Insurance Specialist Preferred. Other Requirements: Knowledge of Microsoft Office Applications strongly preferred. Word Processing software, database software, spreadsheet, and Internet software Work Environment: Depending upon the area assigned, may be 100% clinical setting or office setting in a clinical environment. Exposure to communicable diseases, bodily fluids, toxic substances, ionizing radiation, medicinal preparations, and other conditions common to a clinic environment. Mental / Physical Requirements: Requires manual dexterity, sitting, standing, stooping, reaching, kneeling, crouching, bending, walking, lifting to 40 lbs. Close vision and ability to adjust focus. Additional Information: Gonzaba Medical Group is seeking team members who contribute as A-Players, demonstrate a strong work ethic, are committed to our culture and core values. Other Duties As Assigned: The above job description is not intended to be an all-inclusive list of duties and standards of the position. Team members will follow any other instructions, and perform any other related duties, as assigned by their supervisor. Responsibilities, knowledge, skills, abilities, and work environments may change as needs evolve.

Job Details Experienced Main PA - 720 Pleasanton Rd. - San Antonio, TX Full Time Urgent CareNurse Practitioner Job Supervisory Responsibilities: May share in the supervision of RNs, LPNs, and/or medical assistants, depending on departmental organization General Summary: The Urgent Care Nurse Practioner will be responsible for providing Urgent Care services, including assessing, diagnosing, prescribing, treating, and educating patients. Works closely with physicians and other clinicians in a team approach to patient care. Essential Job Responsibilities: Assesses patient status by obtaining health history through patient/family interviews and chart reviews; assessing presenting illness, risk factors, and family history, psychosocial situation, and cultural factors; and performing appropriate physical examination. Orders/performs appropriate laboratory diagnostic and other screening tests. Seeks other information as needed, including consultation with physicians and other clinicians, for evaluation of illness. Integrates data to determine diagnosis and therapeutic plan, including identification of any health risks. Develops and implements treatment plan by prescribing/dispensing medications and/or injections in compliance with medical practice guidelines and state laws. Handles minor lacerations. Instructs patient/family regarding medications and treatments. Educates patients regarding health promotion/illness prevention. Recommends appropriate community resources to meet patient/family needs. Communicates appropriate case management information to other professionals and community agencies. Prepares documentation for medical records including updating patient medical chart by posting examination and test results, diagnosis, medications, and treatment in written/computerized manner. Participates in peer reviews, chart reviews, staff education, clinical guideline development, and other continuing education and quality assurance activities to demonstrate compliance with standards, regulations, policies, and procedures. Acts as consultant/collaborator to clinical team on area of specialty. Complies with patient confidentiality requirements. Promotes patient advocacy. Collaborates with physicians in managing acute and long-term medical needs of patients. Provides monitoring and continuity of care between visits according to treatment plan including triaging patient calls/e-mails. Education: MSN required. Successful completion of advanced practitioner training and certification as a practitioner (general or specialized) from an approved nurse practitioner program. Experience: Minimum three years of professional nursing experience in a clinic setting, plus two years of nurse practitioner experience preferred. Other Requirements: Current state registered nurse license. Current state license as an advanced registered nurse practitioner with prescriptive authority. Current CPR certification. Equipment Operated: Standard medical examination room equipment and instruments. May include use of computer/health information management system. Work Environment: Combination of exam rooms and medical offices. Frequent exposure to communicable diseases, toxic substances, ionizing radiation, medicinal preparations, and other conditions common to a clinic environment. Mental/Physical Requirements: Requires standing and walking for extensive periods of time. Occasionally requires lifting and carrying items weighing up to 10 pounds. Requires working under stress in emergency situations and occasionally may involve irregular working hours. Employee Exposure Determination: Category I: Jobs with tasks that routinely involve exposure or potential exposure to blood, body fluids or tissues. The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor. Reasonable accommodations may be made to enable otherwise qualified individuals with disabilities to perform the essential functions of the job.

Job Details Southeast MSO - 3520 S New Braunfels Ave. - San Antonio, TX Full Time Revenue CycleDescription General Summary: Supports by greeting patients, positively identify them, searching for all current appointments, review and update demographic information as necessary, review consent agreements along with HIPAA release documentation, follow registration processes and guidelines along with collecting payment as appropriate in preparation for the patient's visit with their healthcare provider. Supervisory Responsibilities: This position has no supervisory responsibilities. General Requirements: All duties performed will be done accurately and in a timely manner. 1. Greet patients, positively identify using dual factor authentication. 2. Assist with transportation needs as appropriate. 3. Maintains a clean and professional front office area. 4. Exercise tact and courtesy when dealing with patients, visitors, providers, and co-workers. 5. Must always adhere to customer service expectations including in-person and virtual (via telephone, or telehealth applications) communication. 6. May need to travel to support patient care at another GMG location. 7. This position may require driving a company vehicle or a personal vehicle; therefore, employees must successfully complete a motor vehicle history check, possess, and maintain a current valid Texas Driver License, and proof of current insurance to be subject for mileage reimbursement. 8. Other duties as assigned. Essential Job Responsibilities: 1. Obtain ID and insurance cards from the patient and scan into the Athena system. 2. Validate ID to patient, validate address and confirm patient and alternate phone numbers. Obtain email information as available. 3. Validate insurance information is accurate and confirm PCP as necessary. 4. Validate insurance eligibility if not already performed for current visit. 5. Review agreements and follow registration processes to include Consent for treatment, Release of medical records, assignment of benefits, Opt policy, notices of Privacy Practices and authorization to release information. Ensure agreements are provided to all new patients and are no older than 1 year for existing patients. 6. When same day appointments are made, ensure that PR-19 protocols for emergent conditions are reviewed when asking for the reason for exam. 7. Review for all appointments on that day to include Athena and MedQ. 8. Collect appropriate fees and co-pays at the time of registration. Issue receipts from payments system to the patient and secure payment. Review existing balances with patients as appropriate. 9. Review any Financial Notes or system pop-up alerts as appropriate. 10. Print and provide PCP change forms to patients as requested and forward them to Patient Advocates for processing. 11. Communicate with PODS's on outlier issues related to patients appointments via Ring Central 12. Check patients into their appointments (Athena) and arrive patients for appointments in Med Q. 13. When multiple appointments exist on the same day, deploy process for ensuring that the clinical staff are aware of multiple appointments - check patient in for all appointments. 14. Instruct how to proceed to sub-waiting areas or that the clinical teams will be with them shortly to begin their visit. 15. Balances payments received against reconciliation report at the end of each shift and reports any discrepancies immediately to Registration leadership. 16. Follows appropriate cash control procedures to include reconciliation of change funds at beginning and end of shifts. Reports all discrepancies to leadership immediately. 17. Follows process for armored car cash pickup as necessary and authorized. 18. Assist patients with routine questions as appropriate, or forward to Patient Advocates. 19. Maintains strict confidentiality following all HIPAA rules and regulations. Work Environment: Clinic setting. Exposure to communicable diseases, bodily fluids, toxic substances, ionizing radiation, medicinal preparations and other conditions common to a clinic environment. Mental / Physical Requirements: Requires manual dexterity, sitting, standing, stooping, reaching, kneeling, crouching, bending, walking, lifting up to 15 lbs. without assistance. Close vision and ability to adjust focus. Other Duties As Assigned: The above job description is not intended to be an all-inclusive list of duties and standards of the position. Team members will follow any other instructions, and perform any other related duties, as assigned by their supervisor. Responsibilities, knowledge, skills, abilities, and work environments may change as needs evolve. Qualifications Education and Training: High School Diploma or equivalent required. Medical Office certificate or Medical Assistant certificate preferred. Experience: Minimum one (1) year experience in healthcare required (family practice or internal medicine preferred). Ability to communicate in English & Spanish highly preferred. Must have knowledge of medical terminology with high attention- to-detail and a propensity for completeness. Experience with customer service, scheduling appointments, data entry, and medical insurance. Excellent interpersonal skills for interaction with patients, physicians and other clinical staff. Must have excellent written and verbal communications skills. Other Requirements: Computer Skills: Skilled in use of computer/EMR systems. Knowledge of Word processing software, spreadsheet software, Internet, and database software.

Job Details Main 720 Pleasanton Rd. - San Antonio, TX Full Time Family PracticeDescription General Summary: Provides direct and indirect patient care activities and carries out provider orders as appropriate. The MA assists fellow employees in providing the highest quality, personalized patient care and maintains a positive working relationship with the health care team. Maintains and upholds established patient care, operational expectations, and employee policies in alignment with the clinic operational leadership teams. Supports the Gonzaba coordinated care model by working with other GMG providers and support departments/functions to ensure a patient-centered approach is provided at all times. Supervisory Responsibilities: This position has no supervisory responsibilities. General Requirements: All duties performed will be done accurately and in a timely manner. Furthers patient care by communicating effectively with providers, coordinating tests, procedures, surgeries, hospitalizations and providing patients with community resources as needed. Participates in educational programs as needed. Assumes responsibility for maintaining clinical competencies according to Gonzaba Medical Group policy. Ensures customer service is always maintained at the highest level. May need to travel to support patient care at another GMG location. At times the MA will need to float to other pods (in the clinic or another location), during these times all pod responsibilities should be completed including but not limited to triage, discharge, phone notes, refills, call confirmations, etc. Exercise tact and courtesy when dealing with patients, visitors, providers, and co-workers. Must always adhere to customer service expectations including in-person and virtual (via telephone, or telehealth applications) communication. Maintains strict confidentiality. Other duties as assigned. Essential Job Responsibilities: Provides patient care in a clinic setting. Functions within the scope of training received from Medical Assistant education program and from Gonzaba Medical Group training programs including, but not limited to obtaining vital signs, applying monitoring devices such as pulse oximeter and EKG leads/pads, venipuncture, glucose monitoring or hemoccult slide development. Reports and accurately documents clinical findings to provider in charge. Performs patient discharge and participates in patient education utilizing provider guidelines and/or patient information handouts. Ensures patient understanding and documents thoroughly. Assists in providing quality health care by accessing the electronic medical record to obtain/provide pertinent information. Reports appropriate information to the provider and documents appropriately. Remains aligned with the departmental goals which involves understanding the importance of conducting RMH visits, perform HEDIS measures, and participating providing quality care by utilizing the tools and reports provided to help reach departmental/organizational goals. Maintains assigned work area with supplies and equipment. Cleans, stocks, and maintains exam rooms, procedure rooms, instruments, and equipment. Follows universal precaution standards about patients, procedures, handling specimens, cleaning and disinfecting instruments and exam rooms as taught and retrained through annual compliance training. Transports patients safely from the following positions: sitting to standing or laying down, from standing to sitting or lying down, from laying down to standing or sitting, and assist to the bathroom, into/out of wheelchairs, and pushing/pulling patients in wheelchairs. Collaborates with the PODs, clinical support staff and providers, when working on assigned duties such as RMH/HEDIS reports, phone note complete, Rx refill requests, rescheduling, chart prep and form completion as needed. Helps clinic leadership with All Hands-on Deck coordination of patients as needed. Communicates with clinic leadership upon completion of assigned duties. Must always keep the patients' safety a priority, which will involve preventing potential falls as needed. Required flexibility to work at diverse locations as needed, demonstrating adaptability and willingness to travel in support of job responsibilities. Education and Training: Minimum high school education or equivalent. Certificate of completion from an accredited school for medical assistants is required or equivalent medical training. CPR certification with AED is required and must be kept current. National certification as a Registered or Certified Medical Assistant is required as initial and continued employment at Gonzaba Medical Group is contingent upon this credential. National Certification must be issued from one of the following associations: AAMA - Certified Medical Assistant (CMA); ARMA - Registered Medical Assistant (RMA); NAHP - Nationally Registered Certified Medical Assistant (NRCMA); or other association approved by GMG Human Resources. Experience: Experience in a clinic, doctor's office or hospital with a minimum of one-year experience preferred. Other Requirements: Computer Skills: Skilled in use of computer/EMR systems. Knowledge of Word processing software, spreadsheet software, Internet, and database software. Work Environment: Clinic environment. Exposure to communicable diseases, bodily fluids, toxic substances, ionizing radiation, medicinal preparations, and other conditions common to a clinic environment. Mental / Physical Requirements: Requires manual dexterity, sitting, standing, stooping, reaching, kneeling, crouching, bending, walking, lifting up to 40 lbs. without assistance. Close vision and ability to adjust focus. Must be able to work efficiently under pressure. Additional Information: Gonzaba Medical Group is seeking team members who contribute as A-Players, demonstrate a strong work ethic, are commit to the culture and our core values. Other Duties As Assigned: The above job description is not intended to be an all-inclusive list of duties and standards of the position. Team members will follow any other instructions, and perform any other related duties, as assigned by their supervisor. Responsibilities, knowledge, skills, abilities, and work environments may change as needs evolve.

Job Details 933 Plaza MSO - Pleasanton Rd. - San Antonio, TX Full Time Managed CareUM Nurse General Summary: UM Nurse focuses on the Gonzaba Medical Group UM Review Process. has no supervisory responsibilities. General Requirements: All duties performed will be done accurately and in a timely manner. Carries out GMG UM Program activities and UM Operations. Exercise tact and courtesy when dealing with patients, visitors, providers, and co-workers. Participates in educational programs as needed. Maintains strict confidentiality practicing HIPAA rules and regulations. Other duties as assigned. Bilingual English/ Spanish fluency preferred. Must always adhere to customer service expectations including in-person and virtual (via telephone, or telehealth applications) communication. Assumes responsibility for maintaining clinical competencies according to Gonzaba Medical Group policy. Essential Job Responsibilities: Provides clinical perspective/input to Review team, UM team and Referral Specialists. Summarizes medical records documentation for physician medical necessity review. Composes Denial letters according to CMS defined standards and according to UM delegation rules. Applies evidenced-based criteria to medical necessity reviews and documents appropriately in review summary. Performs daily authorization oversight to insure proper completion of referral documentation in EZ Cap and EMR, timeliness of determinations and compliance with UM Delegation requirements in daily operations. Pulls, validates, and submits ODAG reports, Part C reports and other UM reports to health plans upon request, meeting submission deadlines. Successfully performs live ODAG reviews with health plan auditors; successfully responds to “desk review” requests, by submitting screenshots and documents within defined timeline. Contributes to delegation audits and fulfilling certain requirements for UM delegation related to making UM criteria available to requesting providers upon request, non-contracted providers are consistently identified appropriate State, OIG, MCR opt out screenings are carried out prior to approving the referral service. Ensure use of Board-Certified Specialists in making referral decisions. Other UM requirements for training, monitoring performance measures, etc. Ensures GMG UM team responds timely to inquiry from claims vendor where an authorization has NOT been obtained previously. Identifies opportunities for operational improvement, and works collaboratively with UM team, Provider PODS, and other GMG departments. Communicates effectively regarding UM issues with patients, GMG staff/providers and external staff/providers. Participates in the annual review of Managed Care, UM policies and procedures, and other periodic reviews as needed. Promotes the Contracted Network Providers to GMG patients and staff. Work Environment: Office environment. Exposure to communicable diseases, bodily fluids, toxic substances, ionizing radiation, medicinal preparations, and other conditions common to a clinic environment. Mental / Physical Requirements: Requires manual dexterity, sitting, standing, stooping, reaching, kneeling, crouching, bending, walking, lifting up to 40 lbs. without assistance. Close vision and ability to adjust focus. Must be able to work efficiently under pressure. Additional Information: Gonzaba Medical Group is seeking team members who contribute as A-Players, demonstrate a strong work ethic, are committed to the culture and our core values. Other Duties As Assigned: The above job description is not intended to be an all-inclusive list of duties and standards of the position. Team members will follow any other instructions, and perform any other related duties, as assigned by their supervisor. Responsibilities, knowledge, skills, abilities, and work environments may change as needs evolve. Qualifications Education and Training: Active, unencumbered Registered Nurse with an associate degree or must be state-licensed practical nurse with one year of LVN and clinic experience. Prefer BS in Nursing. Must keep all licenses and certifications current and in good standing as initial and continued employment is contingent up these credentials. Experience: Requires at least 5 years' experience in Managed Care, and Utilization Management. Experience in a clinic, doctor's office or hospital with a minimum of one-year acute care experience preferred. Other Requirements: Computer Skills: Skilled in use of computer/EMR systems. Knowledge of Word processing software, spreadsheet software, Internet, and database software.