Field Support Specialist jobs at Goodman Manufacturing - 250 jobs

A family-owned automation company is looking for a Window Shade Automation Specialist to work remotely across various territories. The role involves project management, dealer support, and technical training to ensure customer satisfaction and successful installations. Candidates should have a strong mechanical and electrical aptitude, along with excellent communication skills. A competitive salary and comprehensive benefits package are offered. #J-18808-Ljbffr

The Precision Cooling System Specialist is the highest grade of Field Support Engineer. Field Support Engineers are product experts that provide input into technical training, technical documentation and manuals, They help customers resolve precision cooling problems that no one else can solve as a resource of escalation. They are instrumental in managing the Field Trial process for introducing new products to the field. They perform factory Start Up of XD and potentially other product lines that are more highly technical than typical Liebert models. The Precision Cooling System Specialist must be able solve problems with minimal technical support as they are considered the product expert. RESPONSIBILITIES Supervise Field Trials - schedule travel dates with customers, coordinate on-site training with local support staff, resolve one-of-a-kind technical issues Resolve customer problems where Liebert equipment is not meeting expectations - these problems may be application-related where the equipment is being asked to do something it wasn't designed for and other technicians have failed to resolve the issue. Maintain positive relationships sales and customers by maintaining customer satisfaction with Liebert products Coordinate, supervise and perform factory Start Up of key products Participate on New Product Development (NPDP) teams: Provide serviceability feedback to engineering during the design process Review and contribute to technical training material Review and contribute to technical manuals Provide feedback to the factory for potential product quality and reliability issues Informally train local support staff (including customer maintenance personnel, 3 rd party contractors, or Liebert associates) on how to maintain equipment after issues have been resolved Provide telephone Diagnostic Engineering support during peak call periods when other Diagnostic Engineering resources are not available. QUALIFICATIONS High School Diploma or GED 5 years experience with Liebert Precision Cooling Equipment plus 4-yr degree in HVAC Engineering or 10 years' experience as a technician with Liebert Precision Cooling Equipment EPA refrigerant license certification Completion of all available Product Training Classes, especially iCOM, and new products Excellent customer service, communication and diplomacy skills Highly Proficient with electrical / electronic test equipment Proficient with technical schematics and diagrams ‘Craftsman' level brazing skills Ability to perform any repair or modification to Liebert precision cooling equipment Ability to network the controls of major product lines (including DS, XD, CRV) and set up teamwork, lead-lag Experience with CANBus communication Ability to connect Liebert Precision cooling equipment with various building management systems (BMS) and knowledge of common BMS communication protocols Familiarity / sensitivity to the Liebert product sales business model of Liebert / REP / Contractor / End User - IT Operator Familiarity with the new DA125 and the principals of pumped refrigerant economization PHYSICAL & ENVIRONMENTAL DEMANDS While performing duties of the above jobs, the associate is regularly required to stand, walk, use hands and fingers, handle or feel objects, tools or other components; reach with hands and arms; stoop, kneel, crouch, or crawl; talk, hear and smell. The associate frequently is required to sit and climb or balance. Specific vision abilities required by this job include close vision, distant vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Frequent driving (car, van, truck). Must be able to consistently lift up to 50 pounds and occasionally up to 75 pounds Notes: Vertiv will make reasonable accommodations whenever necessary for all qualified employees or candidates with disabilities (as defined by applicable law), provided that (1) the individual is otherwise qualified to safely perform the essential functions of the job and (2) such accommodations due not impose an undue hardship. Extreme cold (below 32*) Extreme heat (above 100*) Noise Level (Medium / High need to shout to be heard) Working around moving machinery (fork-lifts, tractors) Protective Equipment Required (earplugs, gloves, eyewear, respirator, mask, etc.) Work outdoors (no effective protection from weather) WORKING CONDITIONS: 75% Travel is required. Ability to work unusual hours such as weekend and nights based on customer requirements May have on-call responsibility. Driver's license and passport are required Must be at least 18 years old The successful candidate will embrace Vertiv's Core Principals & Behaviors to help execute our Strategic Priorities. OUR CORE PRINCIPALS: Safety. Integrity. Respect. Teamwork. Diversity & Inclusion. OUR STRATEGIC PRIORITIES Customer Focus Operational Excellence High-Performance Culture Innovation Financial Strength OUR BEHAVIORS Own It Act With Urgency Foster a Customer-First Mindset Think Big and Execute Lead by Example Drive Continuous Improvement Learn and Seek Out Development At Vertiv, we're on a mission to empower the people that will power the future. From a simple swipe to life-changing medicines, from push notifications to generative AI. We design, manufacture, and service the products and solutions that keep the world connected. With $5 billion in sales, a strong customer base and global reach spanning nearly 70 countries, we are uniquely positioned to deliver greater value to our customers and create new opportunities for our people. Vertiv is an Equal Opportunity/Affirmative Action employer. We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability. If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by sending an email to ********************** . If you are interested in applying or learning more about this role, please visit the company's career page located on Vertiv.com/Careers Work Authorization No calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire.

The Precision Cooling System Specialist is the highest grade of Field Support Engineer. Field Support Engineers are product experts that provide input into technical training, technical documentation and manuals, They help customers resolve precision cooling problems that no one else can solve as a resource of escalation. They are instrumental in managing the Field Trial process for introducing new products to the field. They perform factory Start Up of XD and potentially other product lines that are more highly technical than typical Liebert models. The Precision Cooling System Specialist must be able solve problems with minimal technical support as they are considered the product expert. RESPONSIBILITIES * Supervise Field Trials - schedule travel dates with customers, coordinate on-site training with local support staff, resolve one-of-a-kind technical issues * Resolve customer problems where Liebert equipment is not meeting expectations - these problems may be application-related where the equipment is being asked to do something it wasn't designed for and other technicians have failed to resolve the issue. Maintain positive relationships sales and customers by maintaining customer satisfaction with Liebert products * Coordinate, supervise and perform factory Start Up of key products * Participate on New Product Development (NPDP) teams: * Provide serviceability feedback to engineering during the design process * Review and contribute to technical training material * Review and contribute to technical manuals * Provide feedback to the factory for potential product quality and reliability issues * Informally train local support staff (including customer maintenance personnel, 3rd party contractors, or Liebert associates) on how to maintain equipment after issues have been resolved * Provide telephone Diagnostic Engineering support during peak call periods when other Diagnostic Engineering resources are not available. QUALIFICATIONS * High School Diploma or GED * 5 years experience with Liebert Precision Cooling Equipment plus 4-yr degree in HVAC Engineering or 10 years' experience as a technician with Liebert Precision Cooling Equipment * EPA refrigerant license certification * Completion of all available Product Training Classes, especially iCOM, and new products * Excellent customer service, communication and diplomacy skills * Highly Proficient with electrical / electronic test equipment * Proficient with technical schematics and diagrams * 'Craftsman' level brazing skills * Ability to perform any repair or modification to Liebert precision cooling equipment * Ability to network the controls of major product lines (including DS, XD, CRV) and set up teamwork, lead-lag * Experience with CANBus communication * Ability to connect Liebert Precision cooling equipment with various building management systems (BMS) and knowledge of common BMS communication protocols * Familiarity / sensitivity to the Liebert product sales business model of Liebert / REP / Contractor / End User - IT Operator * Familiarity with the new DA125 and the principals of pumped refrigerant economization PHYSICAL & ENVIRONMENTAL DEMANDS * While performing duties of the above jobs, the associate is regularly required to stand, walk, use hands and fingers, handle or feel objects, tools or other components; reach with hands and arms; stoop, kneel, crouch, or crawl; talk, hear and smell. The associate frequently is required to sit and climb or balance. Specific vision abilities required by this job include close vision, distant vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Frequent driving (car, van, truck). Must be able to consistently lift up to 50 pounds and occasionally up to 75 pounds Notes: Vertiv will make reasonable accommodations whenever necessary for all qualified employees or candidates with disabilities (as defined by applicable law), provided that (1) the individual is otherwise qualified to safely perform the essential functions of the job and (2) such accommodations due not impose an undue hardship. * Extreme cold (below 32*) * Extreme heat (above 100*) * Noise Level (Medium / High need to shout to be heard) * Working around moving machinery (fork-lifts, tractors) * Protective Equipment Required (earplugs, gloves, eyewear, respirator, mask, etc.) * Work outdoors (no effective protection from weather) WORKING CONDITIONS: * 75% Travel is required. * Ability to work unusual hours such as weekend and nights based on customer requirements * May have on-call responsibility. * Driver's license and passport are required * Must be at least 18 years old The successful candidate will embrace Vertiv's Core Principals & Behaviors to help execute our Strategic Priorities. OUR CORE PRINCIPALS: Safety. Integrity. Respect. Teamwork. Diversity & Inclusion. OUR STRATEGIC PRIORITIES * Customer Focus * Operational Excellence * High-Performance Culture * Innovation * Financial Strength OUR BEHAVIORS * Own It * Act With Urgency * Foster a Customer-First Mindset * Think Big and Execute * Lead by Example * Drive Continuous Improvement * Learn and Seek Out Development At Vertiv, we're on a mission to empower the people that will power the future. From a simple swipe to life-changing medicines, from push notifications to generative AI. We design, manufacture, and service the products and solutions that keep the world connected. With $5 billion in sales, a strong customer base and global reach spanning nearly 70 countries, we are uniquely positioned to deliver greater value to our customers and create new opportunities for our people. Vertiv is an Equal Opportunity/Affirmative Action employer. We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability. If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by sending an email to **********************. If you are interested in applying or learning more about this role, please visit the company's career page located on Vertiv.com/Careers Work Authorization No calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire.

Techtronic Industries Power Equipment, a subsidiary of TTI, has an opening for a **Field Specialist - Riding Mowers** to be responsible for providing best-in-class support for TTI brand riding mower programs by professionally engaging customers and service centers in the field to expand the riding mower program. This includes covering a territory to diagnose and repair riding mower units in the field, training and recruiting service centers, and working closely with the engagement center in Anderson, S.C. **Primary Responsibilities** + Responsible for a covering a large territory for riding mower customer support + Diagnosing and repairing TTI riding mowers in the field + Recruiting and training new service centers for riding mower repair programs + Training existing service centers within territory on current and new riding mowers + Being a subject matter expert on riding mower programs + Visiting customer residences to diagnose and repair mowers + Visiting service centers when needed for repair assistance + Keeping constant communication channels open with all TTI parties + Conduct phone support for customer and service centers when needed + Providing performance reports when requested + Work with engineering and project management on current issues identified + Keep an organized and clean company provided work vehicle and tools + Other duties as assigned **Requirements** + Extensive travel within territory and some overnight stays + Must be mechanically inclined - Specific rider repair training will be provided + Must be able to problem solve and have critical thinking skills + Prior presenting and/or training skills preferred + Must demonstrate strong written and oral communication skills + Must have the ability and desire to satisfy consumers and end-users with little guidance or management intervention + Empathy and ability to relate to customers is necessary Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled We endeavor to make this site accessible to any and all users. If you need to contact us regarding technical accessibility of our website call ************. This number is only for technical accessibility issues, not general employment or job posting inquiries.

Techtronic Industries Power Equipment, a subsidiary of TTI, has an opening for a Field Specialist - Riding Mowers to be responsible for providing best-in-class support for TTI brand riding mower programs by professionally engaging customers and service centers in the field to expand the riding mower program. This includes covering a territory to diagnose and repair riding mower units in the field, training and recruiting service centers, and working closely with the engagement center in Anderson, S.C. Primary Responsibilities * Responsible for a covering a large territory for riding mower customer support * Diagnosing and repairing TTI riding mowers in the field * Recruiting and training new service centers for riding mower repair programs * Training existing service centers within territory on current and new riding mowers * Being a subject matter expert on riding mower programs * Visiting customer residences to diagnose and repair mowers * Visiting service centers when needed for repair assistance * Keeping constant communication channels open with all TTI parties * Conduct phone support for customer and service centers when needed * Providing performance reports when requested * Work with engineering and project management on current issues identified * Keep an organized and clean company provided work vehicle and tools * Other duties as assigned Requirements * Extensive travel within territory and some overnight stays * Must be mechanically inclined - Specific rider repair training will be provided * Must be able to problem solve and have critical thinking skills * Prior presenting and/or training skills preferred * Must demonstrate strong written and oral communication skills * Must have the ability and desire to satisfy consumers and end-users with little guidance or management intervention * Empathy and ability to relate to customers is necessary

Techtronic Industries Power Equipment, a subsidiary of TTI, has an opening for a **Field Specialist - Riding Mowers** to be responsible for providing best-in-class support for TTI brand riding mower programs by professionally engaging customers and service centers in the field to expand the riding mower program. This includes covering a territory to diagnose and repair riding mower units in the field, training and recruiting service centers, and working closely with the engagement center in Anderson, S.C. **Primary Responsibilities** + Responsible for a covering a large territory for riding mower customer support + Diagnosing and repairing TTI riding mowers in the field + Recruiting and training new service centers for riding mower repair programs + Training existing service centers within territory on current and new riding mowers + Being a subject matter expert on riding mower programs + Visiting customer residences to diagnose and repair mowers + Visiting service centers when needed for repair assistance + Keeping constant communication channels open with all TTI parties + Conduct phone support for customer and service centers when needed + Providing performance reports when requested + Work with engineering and project management on current issues identified + Keep an organized and clean company provided work vehicle and tools + Other duties as assigned **Requirements** + Extensive travel within territory and some overnight stays + Must be mechanically inclined - Specific rider repair training will be provided + Must be able to problem solve and have critical thinking skills + Prior presenting and/or training skills preferred + Must demonstrate strong written and oral communication skills + Must have the ability and desire to satisfy consumers and end-users with little guidance or management intervention + Empathy and ability to relate to customers is necessary Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled We endeavor to make this site accessible to any and all users. If you need to contact us regarding technical accessibility of our website call ************. This number is only for technical accessibility issues, not general employment or job posting inquiries.

Techtronic Industries Power Equipment, a subsidiary of TTI, has an opening for a Field Specialist - Riding Mowers to be responsible for providing best-in-class support for TTI brand riding mower programs by professionally engaging customers and service centers in the field to expand the riding mower program. This includes covering a territory to diagnose and repair riding mower units in the field, training and recruiting service centers, and working closely with the engagement center in Anderson, S.C. Primary Responsibilities * Responsible for a covering a large territory for riding mower customer support * Diagnosing and repairing TTI riding mowers in the field * Recruiting and training new service centers for riding mower repair programs * Training existing service centers within territory on current and new riding mowers * Being a subject matter expert on riding mower programs * Visiting customer residences to diagnose and repair mowers * Visiting service centers when needed for repair assistance * Keeping constant communication channels open with all TTI parties * Conduct phone support for customer and service centers when needed * Providing performance reports when requested * Work with engineering and project management on current issues identified * Keep an organized and clean company provided work vehicle and tools * Other duties as assigned Requirements * Extensive travel within territory and some overnight stays * Must be mechanically inclined - Specific rider repair training will be provided * Must be able to problem solve and have critical thinking skills * Prior presenting and/or training skills preferred * Must demonstrate strong written and oral communication skills * Must have the ability and desire to satisfy consumers and end-users with little guidance or management intervention * Empathy and ability to relate to customers is necessary

Techtronic Industries Power Equipment, a subsidiary of TTI, has an opening for a **Field Specialist - Riding Mowers** to be responsible for providing best-in-class support for TTI brand riding mower programs by professionally engaging customers and service centers in the field to expand the riding mower program. This includes covering a territory to diagnose and repair riding mower units in the field, training and recruiting service centers, and working closely with the engagement center in Anderson, S.C. **Primary Responsibilities** + Responsible for a covering a large territory for riding mower customer support + Diagnosing and repairing TTI riding mowers in the field + Recruiting and training new service centers for riding mower repair programs + Training existing service centers within territory on current and new riding mowers + Being a subject matter expert on riding mower programs + Visiting customer residences to diagnose and repair mowers + Visiting service centers when needed for repair assistance + Keeping constant communication channels open with all TTI parties + Conduct phone support for customer and service centers when needed + Providing performance reports when requested + Work with engineering and project management on current issues identified + Keep an organized and clean company provided work vehicle and tools + Other duties as assigned **Requirements** + Extensive travel within territory and some overnight stays + Must be mechanically inclined - Specific rider repair training will be provided + Must be able to problem solve and have critical thinking skills + Prior presenting and/or training skills preferred + Must demonstrate strong written and oral communication skills + Must have the ability and desire to satisfy consumers and end-users with little guidance or management intervention + Empathy and ability to relate to customers is necessary Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled We endeavor to make this site accessible to any and all users. If you need to contact us regarding technical accessibility of our website call ************. This number is only for technical accessibility issues, not general employment or job posting inquiries.

Techtronic Industries Power Equipment, a subsidiary of TTI, has an opening for a **Field Specialist - Riding Mowers** to be responsible for providing best-in-class support for TTI brand riding mower programs by professionally engaging customers and service centers in the field to expand the riding mower program. This includes covering a territory to diagnose and repair riding mower units in the field, training and recruiting service centers, and working closely with the engagement center in Anderson, S.C. **Primary Responsibilities** + Responsible for a covering a large territory for riding mower customer support + Diagnosing and repairing TTI riding mowers in the field + Recruiting and training new service centers for riding mower repair programs + Training existing service centers within territory on current and new riding mowers + Being a subject matter expert on riding mower programs + Visiting customer residences to diagnose and repair mowers + Visiting service centers when needed for repair assistance + Keeping constant communication channels open with all TTI parties + Conduct phone support for customer and service centers when needed + Providing performance reports when requested + Work with engineering and project management on current issues identified + Keep an organized and clean company provided work vehicle and tools + Other duties as assigned **Requirements** + Extensive travel within territory and some overnight stays + Must be mechanically inclined - Specific rider repair training will be provided + Must be able to problem solve and have critical thinking skills + Prior presenting and/or training skills preferred + Must demonstrate strong written and oral communication skills + Must have the ability and desire to satisfy consumers and end-users with little guidance or management intervention + Empathy and ability to relate to customers is necessary Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled We endeavor to make this site accessible to any and all users. If you need to contact us regarding technical accessibility of our website call ************. This number is only for technical accessibility issues, not general employment or job posting inquiries.

Techtronic Industries Power Equipment, a subsidiary of TTI, has an opening for a Field Specialist - Riding Mowers to be responsible for providing best-in-class support for TTI brand riding mower programs by professionally engaging customers and service centers in the field to expand the riding mower program. This includes covering a territory to diagnose and repair riding mower units in the field, training and recruiting service centers, and working closely with the engagement center in Anderson, S.C. Primary Responsibilities * Responsible for a covering a large territory for riding mower customer support * Diagnosing and repairing TTI riding mowers in the field * Recruiting and training new service centers for riding mower repair programs * Training existing service centers within territory on current and new riding mowers * Being a subject matter expert on riding mower programs * Visiting customer residences to diagnose and repair mowers * Visiting service centers when needed for repair assistance * Keeping constant communication channels open with all TTI parties * Conduct phone support for customer and service centers when needed * Providing performance reports when requested * Work with engineering and project management on current issues identified * Keep an organized and clean company provided work vehicle and tools * Other duties as assigned Requirements * Extensive travel within territory and some overnight stays * Must be mechanically inclined - Specific rider repair training will be provided * Must be able to problem solve and have critical thinking skills * Prior presenting and/or training skills preferred * Must demonstrate strong written and oral communication skills * Must have the ability and desire to satisfy consumers and end-users with little guidance or management intervention * Empathy and ability to relate to customers is necessary

At JBT Marel Corporation, what we do matters, we know that the contribution of our employees leads to the success of our business. Our purpose is to transform the future of food. This guides our vision of being the global leader in food and beverage technology. By harnessing the full power of JBT Marel, we partner with our customers and pioneer sustainable innovation. Our values show who we are at our best. As we Create with Collaboration, Serve with Integrity, Grow with Excellence, and Advance with Innovation. You will report to JBT Marel Manager Regional Applications The Opportunity The Dynamics Application Specialist is an important role within the Corporate IT Department. You will collaborate with end-users, Site Leadership, Project Managers, Operational Support teams, and external vendors to guide a high-quality, stable, and secure ERP solution. The Dynamics F&O Application Specialist is the System Administrator. This specialist supports end-users by addressing issues and requests within Dynamics, managing user access and permissions, and coordinating with external consultants and developers for additional support and customizations. You will stay current with new features and communicating updates, overseeing upgrade testing, and assisting with the implementation and education of Microsoft Dynamics for Finance and Operations. Collaboration with our teams is important for developing solutions using Microsoft Cloud technologies such as SharePoint, Power BI, Power Automate, and Power Apps, and integrating with other internal applications. Ensuring compliance with SOX and other regulations, participating in internal and external audits, and documenting changes within the helpdesk system are also important responsibilities. Qualifications You will have advanced skills; able to solve complex and unique issues across systems You will convey technical content to non-technical audiences You will have analytical capabilities to assess our requirements and propose functional solutions You will lead without formal authority Self-started, independence, and accountability Align ERP projects with broader our goals Experience managing vendor relationships and contractor partnerships Impact the achievement of operational, project or service goals Communicate complex and technical information with influence across diverse partners You will research our needs and propose improvements You will be a trusted advisor across technical and business teams Education, Knowledge, and Experience Bachelor's or Associates degree in Business, Information Technology, or related field 4+ years of Experience with Dynamics D365 or AX 2012 in a manufacturing environment You will lead ERP projects In-depth knowledge of Dynamics \ AX2012 technologies Experience in multinational, multicultural, and matrixed environments is a great skill to have Why work at JBT ... Benefits: JBT Marel offers benefits on day 1 of your employment. Including: Medical, Dental, life insurance, short-term and long-term disability, family leave, vision coverage, and a matched 401(k) plan. COMPENSATION RANGE: Salary range: $87,750 to $117,000.00 per year. We determine compensation on experience and skill. This job description is a general description of essential job functions. We do not intend it as an employment contract, nor do we intend to describe all responsibilities someone in this position may perform. Supervisory personnel assign tasks to all employees of JBT Marel, and supervisory personnel expect them to perform these tasks, regardless of job title or routine job responsibilities. Commitment to Diversity: Diversity, Equity, Inclusion, and Belonging is a fundamental value to JBT Marel and critical to our future success. A thoughtful, focused, and sustained effort to work towards our DEIB goals is not just a principled choice, but also a business imperative. Equal Opportunity Employment: JBT Marel provides equal employment opportunity to all employees and qualified applicants for employment. We will not tolerate any form of discrimination against any employee or applicant for employment because of race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, veteran status, citizenship, or any other characteristic protected by applicable federal, state, or local laws. At JBT Marel, we apply this policy to all our employment practices, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, benefits, and training. We make hiring decisions based solely on qualifications, merit and business needs at the time. JBT Marel will reasonably accommodate applicants who need adjustments to participate in the application or interview process. If you require assistance or accommodation during the application process, please contact JBT Marel at ************. #LI-CH1 #LI-Hybrid This is a hybrid remote/in-office role.

Techtronic Industries Power Equipment, a subsidiary of TTI, has an opening for a Field Specialist - Riding Mowers to be responsible for providing best-in-class support for TTI brand riding mower programs by professionally engaging customers and service centers in the field to expand the riding mower program. This includes covering a territory to diagnose and repair riding mower units in the field, training and recruiting service centers, and working closely with the engagement center in Anderson, S.C. Primary Responsibilities Responsible for a covering a large territory for riding mower customer support Diagnosing and repairing TTI riding mowers in the field Recruiting and training new service centers for riding mower repair programs Training existing service centers within territory on current and new riding mowers Being a subject matter expert on riding mower programs Visiting customer residences to diagnose and repair mowers Visiting service centers when needed for repair assistance Keeping constant communication channels open with all TTI parties Conduct phone support for customer and service centers when needed Providing performance reports when requested Work with engineering and project management on current issues identified Keep an organized and clean company provided work vehicle and tools Other duties as assigned Requirements Extensive travel within territory and some overnight stays Must be mechanically inclined - Specific rider repair training will be provided Must be able to problem solve and have critical thinking skills Prior presenting and/or training skills preferred Must demonstrate strong written and oral communication skills Must have the ability and desire to satisfy consumers and end-users with little guidance or management intervention Empathy and ability to relate to customers is necessary

Techtronic Industries Power Equipment, a subsidiary of TTI, has an opening for a Field Specialist - Riding Mowers to be responsible for providing best-in-class support for TTI brand riding mower programs by professionally engaging customers and service centers in the field to expand the riding mower program. This includes covering a territory to diagnose and repair riding mower units in the field, training and recruiting service centers, and working closely with the engagement center in Anderson, S.C. Primary Responsibilities Responsible for a covering a large territory for riding mower customer support Diagnosing and repairing TTI riding mowers in the field Recruiting and training new service centers for riding mower repair programs Training existing service centers within territory on current and new riding mowers Being a subject matter expert on riding mower programs Visiting customer residences to diagnose and repair mowers Visiting service centers when needed for repair assistance Keeping constant communication channels open with all TTI parties Conduct phone support for customer and service centers when needed Providing performance reports when requested Work with engineering and project management on current issues identified Keep an organized and clean company provided work vehicle and tools Other duties as assigned Requirements Extensive travel within territory and some overnight stays Must be mechanically inclined - Specific rider repair training will be provided Must be able to problem solve and have critical thinking skills Prior presenting and/or training skills preferred Must demonstrate strong written and oral communication skills Must have the ability and desire to satisfy consumers and end-users with little guidance or management intervention Empathy and ability to relate to customers is necessary

Techtronic Industries Power Equipment, a subsidiary of TTI, has an opening for a Field Specialist - Riding Mowers to be responsible for providing best-in-class support for TTI brand riding mower programs by professionally engaging customers and service centers in the field to expand the riding mower program. This includes covering a territory to diagnose and repair riding mower units in the field, training and recruiting service centers, and working closely with the engagement center in Anderson, S.C. Primary Responsibilities Responsible for a covering a large territory for riding mower customer support Diagnosing and repairing TTI riding mowers in the field Recruiting and training new service centers for riding mower repair programs Training existing service centers within territory on current and new riding mowers Being a subject matter expert on riding mower programs Visiting customer residences to diagnose and repair mowers Visiting service centers when needed for repair assistance Keeping constant communication channels open with all TTI parties Conduct phone support for customer and service centers when needed Providing performance reports when requested Work with engineering and project management on current issues identified Keep an organized and clean company provided work vehicle and tools Other duties as assigned Requirements Extensive travel within territory and some overnight stays Must be mechanically inclined - Specific rider repair training will be provided Must be able to problem solve and have critical thinking skills Prior presenting and/or training skills preferred Must demonstrate strong written and oral communication skills Must have the ability and desire to satisfy consumers and end-users with little guidance or management intervention Empathy and ability to relate to customers is necessary

Techtronic Industries Power Equipment, a subsidiary of TTI, has an opening for a Field Specialist - Riding Mowers to be responsible for providing best-in-class support for TTI brand riding mower programs by professionally engaging customers and service centers in the field to expand the riding mower program. This includes covering a territory to diagnose and repair riding mower units in the field, training and recruiting service centers, and working closely with the engagement center in Anderson, S.C. Primary Responsibilities Responsible for a covering a large territory for riding mower customer support Diagnosing and repairing TTI riding mowers in the field Recruiting and training new service centers for riding mower repair programs Training existing service centers within territory on current and new riding mowers Being a subject matter expert on riding mower programs Visiting customer residences to diagnose and repair mowers Visiting service centers when needed for repair assistance Keeping constant communication channels open with all TTI parties Conduct phone support for customer and service centers when needed Providing performance reports when requested Work with engineering and project management on current issues identified Keep an organized and clean company provided work vehicle and tools Other duties as assigned Requirements Extensive travel within territory and some overnight stays Must be mechanically inclined - Specific rider repair training will be provided Must be able to problem solve and have critical thinking skills Prior presenting and/or training skills preferred Must demonstrate strong written and oral communication skills Must have the ability and desire to satisfy consumers and end-users with little guidance or management intervention Empathy and ability to relate to customers is necessary

Techtronic Industries Power Equipment, a subsidiary of TTI, has an opening for a Field Specialist - Riding Mowers to be responsible for providing best-in-class support for TTI brand riding mower programs by professionally engaging customers and service centers in the field to expand the riding mower program. This includes covering a territory to diagnose and repair riding mower units in the field, training and recruiting service centers, and working closely with the engagement center in Anderson, S.C. Primary Responsibilities Responsible for a covering a large territory for riding mower customer support Diagnosing and repairing TTI riding mowers in the field Recruiting and training new service centers for riding mower repair programs Training existing service centers within territory on current and new riding mowers Being a subject matter expert on riding mower programs Visiting customer residences to diagnose and repair mowers Visiting service centers when needed for repair assistance Keeping constant communication channels open with all TTI parties Conduct phone support for customer and service centers when needed Providing performance reports when requested Work with engineering and project management on current issues identified Keep an organized and clean company provided work vehicle and tools Other duties as assigned Requirements Extensive travel within territory and some overnight stays Must be mechanically inclined - Specific rider repair training will be provided Must be able to problem solve and have critical thinking skills Prior presenting and/or training skills preferred Must demonstrate strong written and oral communication skills Must have the ability and desire to satisfy consumers and end-users with little guidance or management intervention Empathy and ability to relate to customers is necessary

Building the people that build the world. With platforms in HVAC and Detection and Measurement, SPX Technologies builds innovative solutions that enable a safer, more efficient, sustainable world. Through our RiSE talent development framework, we Reach, Identify, Strengthen, and Engage our employees to support them in their continued development. We're a global company of problem solvers, collaborators, and innovators, and our businesses build solutions that impact the world. As part of Engineered Air Movement, Cincinnati Fan is a leading manufacturer of industrial fans and blowers for OEMs and industrial applications With its high attention to detail for products that are durable, energy efficient, and unparalleled in performance, companies rely on Cincinnati Fan to provide comfort and mission critical and industrial cooling solutions. How you will make an Impact (Job Summary) SPX is a diverse team of unique individuals who all make an impact. As the IT Technical Support Specialist, you will be responsible for delivering comprehensive IT services to end users, ensuring efficient resolution of incidents and service requests, and providing exceptional customer service. You will be hands on with technology, supporting customers in person and virtually. Having the ability to solve technical problems with minimal assistance, you will play a vital role in ensuring the smooth operation of SPX's IT systems for our Engineered Air Movement Mason, Ohio location. The successful Technical Support Specialist possesses strong technical background within IT and expertise in the support of end user hardware, software, and peripherals. The position will be onsite, 5 days a week. What you can expect in this role (Job Responsibilities) While each day brings new opportunities at SPX, your core responsibilities will be: Incident Management and Service Fulfillment: Manage life cycle (ticket generation to closure) of assigned incidents and service requests, including assessing impact and urgency, assigning to proper group, and ensuring timely resolution and minimal downtime. Primary support to Engineered Air Movement factory with additional assignments as needed for other SPX divisions. Document and maintain accurate records of incidents, service requests, and solutions within the ticketing system. Escalate incidents to appropriate IT resources in accordance with established procedures. Provide frontline technical support to end users, both remotely and in-person, by diagnosing and resolving hardware, software, and network related issues. Support ancillary systems such as desk phones, key fob system, and surveillance cameras. Onsite support for factory floor equipment including but not limited to laser cutter communications, label printers, and dog tag machines. Provision and maintain factory tablets to users in accordance with IT policy and procedures. Track and manage IT assets in accordance with IT procedures. Identify, research, and assist in implementation of new technologies. Technical Support: Provide frontline technical support to end users, both remotely and in-person, by diagnosing and resolving hardware, software, and network related issues. Support ancillary systems such as desk phones, key fob system, and surveillance cameras. Onsite support for factory floor equipment including but not limited to laser cutter communications, label printers, and dog tag machines. Provision and maintain factory tablets to users in accordance with IT policy and procedures. Track and manage IT assets in accordance with IT procedures. Identify, research, and assist in implementation of new technologies. Customer Support: Deliver excellent customer service, building rapport with end users. Provide clear and concise instructions and explanations. Communicate and collaborate with internal teams and vendors to escalate and resolve complex technical issues. Support sales reps and internal users with site specific applications and scenarios. Continuous Improvement: Contribute to the continuous improvement of IT infrastructure and processes by providing feedback and recommending solutions. Assist in the development and/or implementation of IT policies, procedures, and best practices. Stay up to date with emerging technologies and industry trends, actively seeking opportunities for development and knowledge enhancement. Participate in other projects as assigned that relate to the overall goals of the department and organization. What we are looking for (Experience, Knowledge, Skills, Abilities, Education) We each bring something to the table, and we are looking for someone who has: Required Experience At least 2 years of IT technical support experience in a corporate environment Preferred Experience, Knowledge, Skills, and Abilities 4 years of IT technical support experience in a corporate environment preferred Proven experience in providing technical support to end users Strong knowledge of hardware, software, peripherals, copiers, printers, scanners, and mobile devices Proficiency troubleshooting and resolving technical problems Prior experience supporting corporate executives Familiarity with networking concepts, protocols, and configurations Experience with Desktop, LAN, and telecommunications devices Knowledge of ITIL (IT Infrastructure Library) principles and practices Excellent customer service and verbal and written communication skills, with the ability to effectively explain technical concepts to non-technical users Detail oriented with strong analytical and problem solving skills Self-directed, exhibiting strong initiative, and the ability to prioritize and execute multiple priorities in a fast paced and changing environment. Support onsite production day shift and office schedules working hours. Flexible to provide on-call support, outside of normal working hours, as needed. Education & Certifications Associate degree in Information Technology, Computer Science, business, or another related field preferred Certifications such as CompTIA A+, Microsoft Certified Solutions Associate (MCSA) Travel & Working Environment Onsite Travel negligible How we live our culture Our culture is at the center of what we do and, more importantly, who we are. Our core values set a standard for how we manage ourselves, and our Leadership Model sets the standard for how we engage with each other. Whether you are an individual contributor or you lead a large team, each of us leads at SPX. What benefits do we offer? We know that the well-being of our employees is integral. Our benefits include: Generous and flexible paid time off including paid personal time off, caregiver, parental, and volunteer leave Competitive health insurance plans and 401(k) match, with benefits starting day one Competitive and performance-based compensation packages and bonus plans Educational assistance, leadership development programs, and recognition programs Our commitment to embrace diversity to build a culture of inclusion at SPX We value different backgrounds, experiences, and voices at SPX, and we are committed to challenging ourselves, openly communicating, and striving to improve every day. We believe in creating an inclusive work environment where everyone has a voice and is encouraged to realize their fullest potential. SPX is an affirmative action and equal opportunity employer committed to making selection decisions without regard to race, color, religion, sex, sexual orientation or identity, national origin, age, disability, veteran status, or any other legally protected basis.

Winsupply is in the business of creating and enabling entrepreneurs to achieve their dreams through wholesale distribution. Winsupply is a group of over 670 locally-owned companies that operate across a variety of industries, including HVAC, Plumbing, Electrical and more. The purpose of the support services campus is to eliminate obstacles and provide support to help our entrepreneurs succeed. Support service employees assist entrepreneurs in achieving their dreams through finance, accounting, IT, and other back-office operations. Job Description Position Summary Scheduled Shift: Monday-Friday 9am-6pm. The Payment Application Specialist is accountable for a variety of tasks that impact the finances of our 600 plus local companies. This specific position, would be responsible for applying payments accurate to customer accounts, performing analysis of payment histories and account reconciliations. In addition, this role will reconcile customer balances with focus on resolving payment discrepancies, conduct research for unidentified customer accounts and/or over-payments, and have regular interaction with the credit/collection department. The candidate takes ownership, creates solutions and enjoys working “hands-on” in a high-volume, fast-paced work environment. Accountabilities/Responsibilities Check Scanning Work with customers and/or local companies on discrepancies General ledger account activity Post payments and prepare deposits Post payments via ACH, check, cash, credit card and wires Daily bank reconciliation Daily customer account reconciliation Assist with short pays and tax adjustments Identify and research variances Assist other team members in backup capacity, as needed Assist with other duties as assigned Available for extended hours during month end/year end processes Competencies for Success Ability to effectively communicate with all levels of Management Strong analytical/multi-tasking skills Proficient and accurate in data entry Ability to work in a high paced office environment Customer Service Orientation Qualifications Minimum Qualifications Minimum of three (3) years of progressively more challenging accounts receivable experience Proficiency with Microsoft Office Products (Excel, Word, PowerPoint, Access) Understanding of back office functions with aspects as AP/AR-Cash/Check Application Preferred Qualifications Bachelor's Degree in Business or related degree Additional Information Physical Demands The physical demands here are representative of those that must be met to successfully perform the essential job functions with or without reasonable accommodations: Sitting for extended periods of time Dexterity of hands and fingers to operate a computer keyboard, mouse, and other computer components Extended periods of time viewing a PC screen. We are committed to inclusion, diversity, and equal employment opportunity, regardless of race, color, ancestry, religion, sex, gender, national origin, sexual orientation, age, citizenship, marital status, disability, veteran status, or any other factor protected by applicable federal, state, or local laws.

Winsupply is in the business of creating and enabling entrepreneurs to achieve their dreams through wholesale distribution. Winsupply is a group of over 670 locally-owned companies that operate across a variety of industries, including HVAC, Plumbing, Electrical and more. The purpose of the support services campus is to eliminate obstacles and provide support to help our entrepreneurs succeed. Support service employees assist entrepreneurs in achieving their dreams through finance, accounting, IT, and other back-office operations. Job Description Position Summary Scheduled Shift: Monday-Friday 9am-6pm. The Payment Application Specialist is accountable for a variety of tasks that impact the finances of our 600 plus local companies. This specific position, would be responsible for applying payments accurate to customer accounts, performing analysis of payment histories and account reconciliations. In addition, this role will reconcile customer balances with focus on resolving payment discrepancies, conduct research for unidentified customer accounts and/or over-payments, and have regular interaction with the credit/collection department. The candidate takes ownership, creates solutions and enjoys working “hands-on” in a high-volume, fast-paced work environment. Accountabilities/Responsibilities Check Scanning Work with customers and/or local companies on discrepancies General ledger account activity Post payments and prepare deposits Post payments via ACH, check, cash, credit card and wires Daily bank reconciliation Daily customer account reconciliation Assist with short pays and tax adjustments Identify and research variances Assist other team members in backup capacity, as needed Assist with other duties as assigned Available for extended hours during month end/year end processes Competencies for Success Ability to effectively communicate with all levels of Management Strong analytical/multi-tasking skills Proficient and accurate in data entry Ability to work in a high paced office environment Customer Service Orientation Qualifications Minimum Qualifications Minimum of three (3) years of progressively more challenging accounts receivable experience Proficiency with Microsoft Office Products (Excel, Word, PowerPoint, Access) Understanding of back office functions with aspects as AP/AR-Cash/Check Application Preferred Qualifications Bachelor's Degree in Business or related degree Additional Information Physical Demands The physical demands here are representative of those that must be met to successfully perform the essential job functions with or without reasonable accommodations: Sitting for extended periods of time Dexterity of hands and fingers to operate a computer keyboard, mouse, and other computer components Extended periods of time viewing a PC screen. We are committed to inclusion, diversity, and equal employment opportunity, regardless of race, color, ancestry, religion, sex, gender, national origin, sexual orientation, age, citizenship, marital status, disability, veteran status, or any other factor protected by applicable federal, state, or local laws.