Goodwill Central Coast jobs - 22 jobs

Provide outstanding Customer and Donor service at retail store locations. Assist customers with transactions, product selection and perform related duties to support retail duties to support retail store operations. Responsible for store operations in the absence of the Store Manager and Assistant Store Manager. ESSENTIAL DUTIES Oversee basic store operations in the absence of the Store Manager and Assistant Manager (including making bank deposits), ensuring store staff deliver customer service according to defined procedures. Provide guidance to staff on sales questions or issues; inform Store Manager or designee of personnel-related problems. Greet store customers; offer assistance and suggestions to customers in making product selections. Ring up sales on cash register, following cash handling procedures. Perform defined store opening/closing procedures. Place/display inventory on sales floor, following defined procedures. Straighten and/or rearrange merchandise to increase customer appeal and ensure a neat and safe work environment. Assist with stock rotation and markdowns, as directed by the Store Manager or designee. Prepare store donations and rotated merchandise for transfer. Communicate problems, complaints, potential theft and/or safety issues to the Store Manager or designee. SECONDARY DUTIES May perform Donor services such as taking donations, documenting donation information and communicating with Donors. Will perform duties related to daily sanitizing of store and donation locations. May perform minor janitorial duties as required/assigned. Lead Sales Associates may need to perform related duties not listed on this job description. Qualifications JOB SPECIFICATIONS EDUCATION REQUIRED: High school diploma or equivalent preferred. LICENSE/CERTIFICATION REQ'D: May require a valid California class C driver license, depending on specific position. EXPERIENCE REQUIRED: Six month previous sales associate experience or equivalent. KNOWLEDGE REQUIRED: Basic math ability. Familiarity with electronic cash registers. Familiarity with Goodwill Central Coast's mission and general Company and retail policies (this may be learned on-the-job). EQUIPMENT USED: Typical retail store equipment; typical office equipment. SKILLS/APTITUDES/TEMPERAMENTS: Ability to communicate effectively in English, both orally and in writing. Ability to communicate in basic Spanish preferred. Ability to maintain self-control, deal effectively with public and work in cooperation with co-workers. Ability to tactfully explain decisions and present information clearly. Ability to learn and perform opening/closing procedures, cash register operation, bank deposit procedures and related store operations paperwork. Ability to understand and accept directions and follow procedures. Ability to coordinate eye/hand/foot movement to safely handle and/or move merchandise to minimize damage and eliminate hazards and accidents/injuries. Ability to move hands and fingers quickly to operate cash register. Ability to perform both repetitive and varied duties without loss of composure or efficiency. Ability to demonstrate satisfactory attendance, as outlined in Goodwill Central Coast policy. Depending on the specific position, may require ability to drive a vehicle in the transaction of Company business. This requires a good driving record, and may require proof of personal vehicle liability insurance. Ability to adhere to safe work practices as documented in Company safety policies; ability to report safety hazards/accidents promptly to supervisor or safety committee member. EMOTIONAL EFFORT: The job involves limited emotional effort. There are few deadlines requiring little or no overtime. The work environment is routine with isolated periods of high activity/demands. JOB SETTING Work is performed in an enclosed storeroom floor. The area is heated and ventilated. Some locations have a receiving area which is less climactically controlled and where work is occasionally performed. The working/standing surface is uniform. Dust and dirt is controlled by daily cleaning of work area and are insignificant. Noise and vibrations are insignificant; however, radios and/or televisions may be turned on. PHYSICAL DEMANDS The work pace is steady with constant standing and walking. Frequent lifting/carrying of objects weighing up to 15 lbs., with regular lifting/carrying of objects weighing up to 25 lbs. is required. Large or heavier items (26 lbs. or more) are moved by using appropriate material handling equipment and/or assistance from co-workers. Normal or corrected talking, hearing, and seeing abilities are sufficient to perform required tasks. SUPPLEMENTAL PHYSICAL REQUIREMENTS Standing--------------------- Consistently, 71-100% of the time Walking---------------------- Consistently, 71-100% of the time Sitting------------------------ Rarely, 0-10% of the time Bending---------------------- Regularly, 31-70% of the time Pushing/pulling------------- Regularly, 31-70% of the time Twisting--------------------- None Climbing--------------------- Occasionally, 11-30% of the time Squatting/kneeling-------- Regularly, 31-70% of the time Lifting/carrying------------- Regularly, 31-70% of the time (0-25 lbs.) Longest distance carried: 50 feet. Heaviest item carried: 25 lbs. Reaching at or above shoulder level------ Regularly, 31-70% of the time Reaching at or below shoulder level------ Regularly, 31-70% of the time Hand/finger dexterity-------------------------- Consistently, 71-100% of the time Talking/hearing/seeing----------------------- Normal or corrected abilities sufficient to perform tasks. JOB MODIFICATION The physical aspects of the position may be able to be modified, depending on the specific modification and the duration of the modification required. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process or to participate in the interview process, please contact Human Resources at HR_******************** or by calling ************.

Ensures the security and safety of all supply chain operation locations, Team Members, customers, and company assets, including inventory for Goodwill of Central and Northern Arizona (GCNA) and its affiliated entities. Performs and maintains effective measures to prevent shoplifting and mitigate potential safety risks within your area of responsibility. The role requires attention to detail, strong observation skills, and the ability to handle Asset Protection, Fleet and Safety-related incidents efficiently. The ability to deescalate situations and individuals is an essential part of this role. Essential Duties and Responsibilities: Ensures efficient and effective program adherence related to Asset Protection, Safety, and Fleet systems and operations across multiple locations and facilities. Performs all strategies to deter, prevent and resolve shoplifting incidents within the assigned sites. Monitors surveillance systems, performs regular audits, and investigates any suspicious activities or behavior. Collaborates with site leadership to educate and bring awareness among Team Members about shoplifting risks and prevention techniques. Maintains a strong working relationship with local law enforcement agencies to support investigations and apprehensions when necessary. Conducts routine inspections of assigned sites to identify potential or active Safety and Asset Protection vulnerabilities and recommends appropriate improvements. Documents all incidents, reports, and activities in detail. Ensures compliance with relevant laws, regulations, and industry standards pertaining to Asset Protection, Safety, and Fleet. Maintains and supports investigation and investigation processes for corporate departments. Works shifts that include days, weekends, evenings, and occasional overnights as assigned. Conducts Asset Protection operations risk assessments, partners with others as needed to identify potential security/safety issues and performs assigned tasks to impact identified risks. Monitors security system alerts and responds to incidents as needed by coordinating with appropriate support and response teams. Monitors and analyzes supply chain data, including inventory levels, shipment tracking, theft incidents, and safety, to identify patterns and potential areas of improvement. Promotes a culture of safety and compliance by providing training, conducting Safety and Asset Protection assessments, and enforcing Safety and Asset Protection policies and procedures. Investigates theft, safety incidents, accidents, and analyzes root causes to recommend corrective actions and prevent future occurrences. Maintains accurate records of theft and safety incidents, reports all inspections and risk assessments as required. Coordinates with internal and external stakeholders to investigate operational security incidents, identifies root causes, and implements corrective measures to prevent future occurrences. Documents and report incidents, including recommending improvements or changes to systems and procedures to leadership. Collaborates with other departments to ensure that security and technology measures are integrated into the overall business strategy. Prepares and submits reports to management, detailing theft and safety performance, trends, and recommendations for improvement. Assists in the development and implementation of emergency response plans and business continuity strategies. Must have a valid state-issued driver's license. Ability to safely operate reliable personal vehicles, and Company vehicles, including the process of renting and operating rental vehicles. Travels by vehicle as the driver, to multiple sites, often with little notice, to any locations operated by the Company or vendor. Travels to conferences and training locations are required. Reviews communications in a timely manner, checks for issues and addresses them appropriately. Develops and maintains relationships with Supply Chain leadership and other departments that allow Asset Protection operations to impact investigations, reducing overall shrink. Fosters a culture of Asset Protection and Safety awareness supporting all areas of investigations. Maintains investigations skill set for theft and fraud to assist in maximizing technology integration and usage. Maintains all related investigations training and certifications for self and team. Must complete and maintain all shoplifting written and physical exams and certifications at 100 percent accuracy. Conducts Asset Protection training to improve quality and performance. Maintains regular and consistent in-person attendance. Attends all meetings as required to promote and maintain systems and department services. Models Goodwill Core Values - Trust, Collaboration, Engagement, Ownership, and Innovation. Performs other related duties as assigned. Minimum Qualifications (Education, Experience, Skills): High School Diploma or equivalent required. Associate or Bachelor's Degree in a related field preferred. Experience in retail security/loss prevention, including the use of the Wicklander Zulawski (WZ) interview training program, preferred. Microsoft Office skills, including Word, Excel, Teams, and Outlook. Strong knowledge of technology systems related to Asset Protection, Safety, Fleet, and point of sale. Must have good oral and written communication skills with the ability to communicate and understand instructions, both verbal and written, in English. Bilingual skills are helpful but not required. Ability to prioritize duties daily, manage multiple investigations/audits, and discern the information given for appropriate next steps. Ability to make appropriate decisions in stressful situations. Ability to use strategic thought processes to minimize exposure to emerging threats and trends. Ability to analyze and interpret information to identify exceptions and trends signaling potential loss. Ability to analyze information, identify root causes, and develop/implement approved solutions in stressful situations. Ability to work independently and collaboratively, and manage multiple projects and priorities. Ability to influence activities and results of those who are not direct reports. Ability to obtain and maintain appropriate security clearance as the organization requires. Ability to speak and read English proficiently. Valid driver's license and clean MVR. Ability to pass a background check and drug screen, where applicable, for the position. Regular and consistent in-person attendance.

Perform a variety of duties in the sorting and transporting of donated goods, which may include loading or off-loading items from trucks and trailers, performing initial sort of textiles and hard sort items, and transporting materials as required. ESSENTIAL DUTIES Duties may include any or all of the following: Load trucks and trailers by placing materials for delivery to stores. Off-load donations from trucks and trailers by removing materials and placing in designated areas. Perform initial donation processing prior to distribution to various processing departments Transport materials to appropriate departments and locations. Depending on position, use of baler and compactor, following defined procedures. SECONDARY DUTIES Perform related duties as assigned. Qualifications JOB SPECIFICATIONS EDUCATION REQUIRED: High school diploma or equivalent preferred. LICENSE/CERTIFICATION REQUIRED: None. EXPERIENCE REQUIRED: None. All aspects of the job may be learned on-the-job. KNOWLEDGE REQUIRED: Basic math abilities. Use of material handling equipment and use of material handling techniques preferred (this may be learned on-the-job). Familiarity with Goodwill Central Coast's mission and general Company policies and procedures (this may be learned on-the-job). EQUIPMENT USED: Typical material handling equipment. SKILLS/APTITUDES/TEMPERAMENTS: Ability to communicate in basic oral and written English. Ability to communicate in basic Spanish may be acceptable, depending on location. Ability to perform routine work, adapting to change, as it relates to work flow without loss of efficiency. Ability to understand and accept directions and follow procedures. Ability to coordinate eye/hand/foot movement to safely maneuver in/out of trucks/trailers, walk up/down ramps and lift/stack donations. Ability to maintain self-control and work in cooperation with co - workers. Ability to meet and maintain established standards as communicated by supervisor. Ability to demonstrate satisfactory attendance as outlined in Company policy. Ability to adhere to safe work practices as documented in Company safety policies; ability to report safety hazards/accidents promptly to supervisor or safety committee member. EMOTIONAL EFFORT: The work is routine with occasional periods of high activity/demand, requiring little or no overtime to complete the work. JOB SETTING Work is performed on covered, but unenclosed dock area. The temperature and exposure to elements will fluctuate depending on weather conditions. Dust and dirt is controlled by daily cleaning of work area. There are occasional fumes from the trucks. There is occasional handling of household toxic products received in donations. Work is completed independently but in cooperation with whole department. There is occasional contact with public who donate at the dock. The noise volume is moderately high throughout the day depending on the amount of activity, equipment and vehicles in operation and radio operation. Material handling equipment (forklift, hand truck, movable containers/racks) and trucks may be operated in or near work area. The job includes occasionally walking on uneven ground when going up and down ramps or stairs; otherwise, ground/work surface is even. PHYSICAL DEMANDS The job requires consistent lifting of objects weighing up to 50 lbs. Heavier items (51 lbs. or more) will be moved either with assistance from another person or by using appropriate material handling equipment. Normal or corrected talking, hearing, and seeing abilities are sufficient to perform the required tasks. Sufficient mobility is required to walk up/down ramps, climb in/out of trucks and walk on uneven ground. SUPPLEMENTAL PHYSICAL REQUIREMENTS Sitting------------------------- Occasionally, 11-30% of the time Walking----------------------- Regularly, 31-70% of the time Standing---------------------- Regularly, 31- 70% of the time Bending/Stooping---------- Regularly, 31-70% of the time Squatting/Kneeling-------- Occasionally, 11- 30% of the time Twisting---------------------- None Climbing----------------------- Rarely, 0-10% of the time Pushing/Pulling-------------- Regularly, 31-70% of the time Lift/Carry---------------------- Frequently, 71-100%% of the time (10 lbs. or less) Frequently, 71-100% of the time (11-25 lbs.) Occasionally, 11-30 % of the time (26-50 lbs.) Longest distance carried: 25 feet Heaviest item carried: 50 lbs. Hand/Shoulder/Foot: Simple grasping------------------------- Regularly, 31-70% of the time Power grasping------------------------- Regularly, 31-70% of the time Fine Manipulation---------------------- Occasionally, 11-30% of the time Reaching at or above shoulder level------- Occasionally, 11-30% of the time Reaching at or below shoulder level------ Occasionally, 11-30% of the time Operate foot controls Or repetitive foot movement------------------ Occasionally, 11-30% of the time Forklift, vehicles, hand trucks. JOB MODIFICATION The physical aspects of the position may be able to be modified, depending on the specific modification and the duration of the modification required. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process or to participate in the interview process, please contact Human Resources at HR_******************** or by calling ************.

Reporting to the CEO, the Vice President of Finance will set Goodwill Central Coast's financial policy and direction while also being an active participant in, and driver of, the organization's overall strategy. This position leads financial administration, business planning, data intelligence and technology; and plays a critical role in driving operational efficiency and financial sustainability in support of the organization's overall strategy. As a member of the senior leadership team, the VP of Finance will work closely with other division heads to modernize systems and maximize mission impact through data-informed decision making. This role will oversee the Finance and IT departments. ESSENTIAL DUTIES Strategy Partner with the President on operational and strategic issues as they arise; provide recommendations based on financial analysis and projections, cost identification and allocation, and revenue/expense analysis. Participate in the ongoing strategic planning process as an integral member of the senior management team. Oversee long-term budgetary planning and cost management in alignment with Goodwill's strategic plan. Engage the board finance committee around issues, trends, and changes in the operating model and operational delivery. Financial Leadership Lead the end-to-end management of Finance and Technology operations, ensuring alignment with the Agency's mission, strategic goals, and compliance with state and federal financial regulations and standards Report the financial status of the organization to the CEO, Board of Directors, and Senior Leadership, providing actionable insights and recommendations for performance improvement. Monitor and forecast cash flow, rolling budgets, long-term forecasts and scenario planning to ensure fiscal resiliency. Oversee financial reporting, regulatory compliance, and preparation of GAAP-compliant financial statements for internal and external stakeholders. Oversee budgeting, and the implementation of budgets, so as to monitor progress and present operational metrics both internally and externally. Ensure that finance staff maintains financial record systems in accordance with Generally Accepted Accounting Principles, and monitor the use of all funds. In cooperation with the Controller, lead the annual audit process; and serve as the primary liaison with the Board Audit Committee. Conduct and manage annual review and renewal of property and casualty insurance policies, ensuring agency assets are properly insured and protected. Conduct financial analysis of proposed leases, contracts, existing operations activities and future ventures in accordance with strategic and business plans. Data Analytics & Decision Support Design and deploy business intelligence dashboards, predictive models, and financial analysis tools for real-time performance tracking and forecasting. Promote a data-driven culture across the organization by equipping leaders and teams with tools and training. Standardize reporting and leverage analytics to provide decision support on pricing, staffing, inventory, and resource allocation. Technology Oversight Develop and execute a Technology strategy to support all organizational needs with the goal of optimizing business use of technology while maintaining cyber security and compliance across the organization. Ensure security, uptime, and integrity of IT systems and data; and lead incident response and business continuity planning. Team Management Develop and manage direct staff, to include directors in finance and IT; guide larger multidisciplinary teams outside of direct span of control. Engage other members of the senior management team to facilitate cross-department collaboration that ensures that all financial and IT solutions positively support Goodwill's evolving strategy, operational delivery, data collection and decision-making needs. OTHER DUTIES Responsibilities may be added, deleted or changed at any time at the discretion of management, formally or informally either orally or in writing. Qualifications MINIMUM QUALIFICATIONS Education/Experience: Any combination of education or experience providing the required skill and knowledge for successful performance would qualify. Typical qualifications would be equivalent to: Bachelor's degree in Accounting, Finance, or related field. CPA, CMA, MBA preferred. 10 years in a senior leadership role, with a proven track record in financial management. Experience managing systems and budgets in multi-location businesses with complex budgets over $30MM. Experience with new system implementation and system administrator oversight. Knowledge and Skills: Broad knowledge of all phases of general accounting practices and principles, including budgeting, cost accounting and federal/state tax laws. Mastery of GAAP with FASB standards related to the Company's status and operations. Knowledge of requirements contained in OMB Circulars A-122 and A-133 relating to federal grantees. Demonstrated success in implementing enterprise-wide budgeting systems, automation tools, or data platforms. Exceptional leadership and decision-making abilities, with a talent for mentoring teams and fostering a positive culture. High organizational aptitude, with the ability to juggle multiple priorities and manage cross-functional projects. Ability to build trust and alignment across diverse teams and organizational levels. Strong analytical skills and experience interpreting a strategic vision into an operational model. A collaborative and flexible style, with a strong service mentality A hands-on manager with integrity and a desire to work in a dynamic, mission-driven environment. An effective communicator, with strong oral and written skills. Demonstrated commitment to the social sector with a passion for the organization's mission is essential. Core Competencies: To perform the job successfully an individual should demonstrate the following competencies: Strategy Management - Strategic, data-literate, and tech-savvy. Financial Insight - Strong business acumen with deep financial and operational insight. Communication - Excellent communicator and collaborative leader with the ability to work cross-functionally. Commitment - Committed to mission-driven work and continuous improvement. Integrity - High integrity, adaptability, and results orientation.

Now Hiring: HR Specialist, Leave of Absence (LOA) & Compliance Goodwill Central Coast, Serving Santa Cruz, Monterey & San Luis Obispo Counties Goodwill Central Coast (GCC) is looking for a self-starter, a creative problem-solver, and an out-of-the-box thinker to join our Human Resources team as an HR Specialist, LOA & Compliance. If you are passionate about helping people, thrive in a fast-paced HR environment, and want a career where your work makes a meaningful impact in the community, we'd love to meet you. Spanish speaking candidates are strongly preferred to support our diverse workforce and ensure equitable access to HR services. Why Work for Goodwill Central Coast? At GCC, every position, back office and frontline supports our mission: “To provide employment, training, and support services for people with barriers to employment, helping them become self-sufficient and empowered.” As part of HR, you directly contribute to this mission by supporting employees during some of the most important moments in their lives: welcoming a new child, recovering from injury, navigating medical needs, and safely returning to work. Position Summary The HR Specialist, LOA & Compliance manages employee leave programs and ensures compliance with federal and California state regulations, including FMLA, CFRA, PDL, ADA, workers' compensation, and company policies. This role also supports compliance functions such as UI claims, EDD processing, benefit changes, direct deposit updates, employee loans, and personnel action review. KEY RESPONSIBILTIES Leave of Absence Administration Manage the full cycle of FMLA, CFRA, PDL, Workers Compensation, medical leave, and ADA accommodation requests Communicate clearly with employees and managers regarding leave expectations Track leave usage and ensure timely return-to-work processes Maintain confidentiality of all medical and protected information Compliance & HR Operations Process UI claims and attend hearings Process EDD claims and conduct monthly benefit audits Review and approve direct deposit changes Process employee referral bonuses and loan eligibility Approve PAFs for promotions and demotions Maintain accurate personnel records and employee directories What We're Looking For A self-motivated, highly organized HR professional capable of working independently A creative thinker who can identify solutions, improve workflows, and support continuous HR improvement Strong interpersonal and communication skills Spanish speaker strongly preferred Paycom experience preferred Experience in LOA administration, California labor law, and HR compliance Experience with Microsoft Office Suite Bachelor's degree in business, HR, or related field preferred Ability to maintain confidentiality and build trust at all levels of the organization Commitment to GCC's mission, values, and a supportive, inclusive culture. What You'll Love About GCC Mission-driven work that supports individuals, families, and local communities Collaborative and supportive HR team Opportunities for growth, training, and development Excellent benefits employer sponsored medical, dental, vision, retirement with 4% employer contribution, employee wellness programs, 7 paid Holidays, sick pay and vacation. Making a real difference, every day

JOB SUMMARY: Provide direct case management services to workforce program participants that leads to placement into competitive employment. Perform case management, which includes eligibility determination and intake, orientation, plan development/implementation, case documentation/follow-up, and other tasks deemed necessary to appropriately manage each individual case, documenting evaluations, assessments, progress notes, and any contact made on behalf of the participant. Perform assessments which include a work history, employment skills and ability, educational history and competency, need for supportive services, identification of intensive and specialized employment needs, the skills to be attained, the resources available to obtain employment and referrals to services for any other barriers to employment. Offer relevant information and one-on-one coaching that engages participants in developing strategies to overcome barriers to employment, including legal, behavioral, physical, family, and other issues. Document evaluations, assessments, progress notes, contacts made on behalf of the participant. Facilitate workshops and support groups related to employment, such as career exploration and planning, goal setting, networking, social media, job search strategies, resume writing and interviewing, job readiness, and for a variety of life skills, such as problem solving, esteem building, customer service, coping with life stressors, digital literacy, and financial wellness as appropriate to meet the needs of the community of participants served. Develop job leads and perform direct job placement activities including making employer contacts, understanding the local market requirements, reporting on placement and follow-up activities and performing on the job interventions. Work with employers as necessary to facilitate placement and retention. Maintain records of calls to and from employers, according to defined procedures. Maintain close contact with referring agents and facilitate communication regarding participant progress. Work in cooperation with training providers' and other organizations being used to facilitate work experience or employment. Perform designated duties to ensure meeting the goals of the Outcome Measurement System. Assist as needed with Job Fairs, large recruiting/hiring efforts, and other community outreach events. Facilitate and lead new participant orientations. Qualifications EDUCATION REQUIRED: Bachelor's Degree in rehabilitation counseling, behavioral science, psychology or related field, or equivalent. LICENSE/CERTIFICATION REQ'D: Valid California Class C driver's license. EXPERIENCE REQUIRED: Three years' experience as a job developer, employment training specialist, recruiter, or related profession. Vocational rehabilitation counseling training and/or experience desirable. KNOWLEDGE REQUIRED: Knowledge of vocational implications of disadvantaging and disabling conditions and of tools to educate participants to meet individual employment plans. Understanding of barriers to employment faced by participants. Knowledge of the local labor market and job search strategies, and familiarity with career exploration and job search skills. Familiarity with Goodwill's mission, general Company policies and procedures (this may be learned on-the-job). Thorough knowledge of and demonstrated proficiency in computer technology, including advanced recordkeeping software, state-of-the-art internet job search techniques, and typical computer software programs including Microsoft Office (Word, Excel, Outlook, PowerPoint). EQUIPMENT USED: Typical office equipment; vehicles. SKILLS/APTITUDES/TEMPERAMENTS: Ability to communicate effectively in English, both orally and in writing. Ability to communicate in basic Spanish desirable. Ability to understand and comply with the protocols and state and federal program requirements related to workforce development and social services programs. Ability to understand and follow Goodwill Central Coast's Standard Operating Procedures. Ability to understand and follow Goodwill Central Coast's Code of Ethics. Ability to demonstrate sensitivity to the needs of individual clients in terms of cultural diversity, physical limitations, economic hardship, learning disabilities, or any other areas of difference or barriers to employment that participants may have. Ability to demonstrate understanding of the entire operations of the One Stop center and ability to work across functions as needed to ensure both the optimal delivery of services to the public and a supportive work environment. Ability to demonstrate flexibility in service delivery times, including being available to attend community events or offer services during the evenings and weekends as determined to be in the best interest of serving the needs of the community. Ability to deal with people beyond giving and receiving instructions. Ability to understand others' feelings and personal viewpoints and adapt accordingly. Ability to organize and utilize time effectively to coordinate client schedules, staffing and report writing duties. Ability to reason, make generalizations, evaluations, and decisions based on both sensory/judgmental and measurable/verifiable criteria. Ability to understand and follow program-specific policies and procedures. Ability to drive a vehicle in the transaction of company business. This requires a good driving record and may require the ability to provide evidence of personal vehicle liability insurance. Ability to adhere to safe work practices as documented in Company policies; ability to report safety hazards/accidents promptly to supervisor or safety committee member. EMOTIONAL EFFORT: The job requires some emotional effort involving occasional short deadlines requiring little or no overtime. Work environment is routine with periods of isolated high activity/demand. JOB SETTING The job is performed in an enclosed, climatically-controlled office building. This may vary some when visiting other employer/industry sites. Work is completed independently, one-on-one with the client and in a group setting with clients, client/employer meetings and in cooperation with other staff and referring agents. PHYSICAL DEMANDS The job is primary sedentary with walking and standing as is necessary to carry out the job duties. Normal lifting and/or carrying is limited to approximately 15 lbs. On occasion, heavier items (up to 25 lbs.) may be lifted/carried. Heavier items (26 lbs. or more) are moved by using proper material handling equipment, assistance from another person or by work order request. Normal or corrected talking, hearing, and seeing abilities are sufficient to perform required tasks.

JOB SUMMARY: Maintain a proactive, integrated and dynamic asset protection, loss prevention and safety programs to support Goodwill's overall mission and goals by reducing or eliminating loss or damage of assets through theft, dishonesty, or misuse and assure a safe environment for customers and staff. ESSENTIAL DUTIES Maintain asset protection, loss prevention and safety at Goodwill by providing checks and balances that will ensure proper use of Goodwill assets with consistent enforcement, proper use of tools, and adherence to established policies and procedures. Identify and prevent internal and external theft. Document apprehensions and recoveries. Conduct thorough investigations of reported and/or suspected company losses and major policy violations. This includes interviewing involved parties and witnesses, collecting evidence and completion of a comprehensive investigation report, and may include use of legal channels to recover any assets that have been misappropriated by Goodwill's staff or customers. Develop and maintain a relationship with local law enforcement and district attorney's offices to assist in apprehension, prosecution or recovery of assets when appropriate. Testify in court or in administrative hearings as may be required. Conduct regular asset protection integrity checks at all locations; including retail stores, donation sites, warehouses and/or any other areas that are owned or controlled by Goodwill. Train on, and maintain proficiency in, the Point-of-Sale (POS) system to ensure sufficient monitoring in areas of potential theft and other loss vulnerability. Monitor discrepancies in the discount programs and void logs for signs of misuse or foul play. Monitor security camera systems for all locations as a spot check for asset protection and gross violation of policy and procedures, as needed. Become fluent with the operation and functions of the security camera systems in order to research, identify and collect surveillance footage as needed to investigate loss of assets, or compliance with all safety policies and procedures. Adhere to defined procedures in relation to the collection and disposal of firearms, fireworks, alcohol, medical waste and any other dangerous materials or donations deemed too risky or illegal to resell. Remove and issue No Trespass notifications to persons who commit theft or other criminal acts, present a health and safety hazard and/or create an unsafe environment due to violent tendencies or intimidation. Testify as a witness in any court proceeding as necessary. Perform periodic spot checks on purchased goods inventory at stores and warehouses. Conduct periodic integrity checks on employees. Report any hazardous or unsafe conditions to the Senior Risk Management Director. Perform safety audits, inspections and drills to evaluate overall staff preparedness to maintaining a safe environment for employees and customer-related to injury/illness prevention and intervention, emergency, natural disaster and workplace violence situations. SECONDARY DUTIES Assist Senior Director, Deputy Director, Supervisor and Investigators with others duties as assigned. Qualifications EDUCATION REQUIRED: High School diploma or equivalent. College degree preferred, but not required. LICENSE/CERTIFICATION REQ'D: Valid Class C California driver's license. EXPERIENCE REQUIRED: Specialized knowledge of asset protection/loss prevention systems, procedures and techniques KNOWLEDGE REQUIRED: Familiarity with Goodwill Central Coast's mission and general company policies/procedures (this may be learned on-the-job). Basic computer literacy. Familiarity with proper interviewing techniques and procedures and applicable laws and penal codes. (may be learned on-the-job). Familiarity with point of sale software and equipment (may be learned on-the-job). Knowledge of merchandise material handling (may be learned on-the-job). EQUIPMENT USED: Typical office equipment, typical retail store equipment, vehicles, video cameras, handcuffs, binoculars, CCTV equipment, smart phones and tablets. SKILLS/APTITUDES/TEMPERAMENTS: Ability to communicate effectively in English, both orally and in writing. Ability to communicate in basic Spanish desired. Ability to organize and utilize time effectively. Ability to understand instructions and make basic judgments as they relate to the job. Ability to maintain highest level of confidentiality Ability to interface effectively with all levels of employees and with the public. Ability to perform repetitive work or perform continuously the same work without loss of efficiency or composure. Ability to drive a vehicle in the transaction of company business. This requires a good driving record and may require the ability to provide evidence of personal vehicle liability insurance. Ability to accept responsibility for the direction and/or completion of an activity. Ability to adapt to situations and understand other's feelings and personal viewpoints. Ability to move hands/fingers easily and skillfully to operate typewriter and computer. Ability to demonstrate satisfactory attendance, as outlined in Goodwill Central Coast policy. Ability to adhere to safe work practices as documented in Company safety policies; report safety hazards/accidents promptly to supervisor or safety committee member. EMOTIONAL EFFORT The job is high-demand, with many deadlines requiring little or no overtime. The work environment is semi-routine, with periods of high activity and many interruptions. JOB SETTING Work is performed in settings as varied as a climatically-controlled office to outdoor observation locations. Work is completed independently, but in cooperation with all departments and locations. PHYSICAL DEMANDS The job is primarily sedentary with walking and standing as is necessary to carry out the job duties. Normal lifting and/or carrying is limited to approximately 15 lbs., with occasional lifting of up to 25 lbs. Heavier items (26 lbs. or more) are moved by using proper material handling equipment, assistance from another person or by work order request. Normal or corrected talking, hearing and seeing abilities are sufficient to perform the required tasks. Duties and responsibilities may be added, deleted or changed at any time at the discretion of management, formally or informally, either orally or in writing. Supplemental Physical Requirements Standing Regularly 71-100% of the time Walking Regularly 71-100% of the time Sitting Consistently 71-100% of the time Bending Consistently 71-100% of the time Twisting Rarely 0-10% of the time Pushing/Pulling Occasionally 11-30% of the time Climbing Rarely 0-10% of the time Squatting/Kneeling Occasionally 11-30% of the time Lifting Carrying 10lbs. or less Occasionally 11-30% of the time Lifting Carrying 11-25 lbs. Rarely 0-10% of the time Lifting Carrying 26-50 lbs. None N/A Longest Distance Carried - N/A Heaviest Item carried 25 lbs. N/A Hand/Shoulder/Foot: Simple Grasp Regularly 31-70% of the time Hand/Shoulder/Foot: Power Grasp Rarely 0-10% of the time Hand/Shoulder/Foot: Fine Manipulation Occasionally 11-30% of the time Hand/Shoulder/Foot: Gross Manipulation NA 11-30% of the time Ability to use a hand truck Occasionally 11-30% of the time Reaching at or above shoulder level Rarely 0-10% of the time Reaching at or below shoulder level Rarely 0-10% of the time Operate foot controls or repetitive foot movement NA Other than walking Driving long distances in a vehicle for an hour or more Regularly 31-70% of the time Driving short distances getting in and out of vehicle repeatedly Regularly 31-70% of the time

Works as a member of the store team to lead an excellent customer and brand experience, and promote sales for Goodwill of Central and Northern Arizona (GCNA) and its affiliated entities. Responsible for running registers as well as working to maintain sales floor standards. Essential Duties and Responsibilities: Performs Point of Sale (POS) responsibilities and processes all forms of payments. Asks each customer for cash donations at POS. Establishes or identifies prices of goods via the type of merchandise, identifying markings, or asking for help from an on-site leader. Completes closing procedures, as necessary. Maintains regular and consistent in-person attendance. Greets customers that enter in the store and thanks customers leaving the establishment. Maintains sales floor by following floorwork and PPM (picture process map) standards. Stocks merchandise in appropriate area as assigned. Utilizes systems, including phones and paging systems to make regularly scheduled announcements. Maintains a clean and safe environment. Maintains regular and consistent in-person attendance. Models Goodwill Core Values - Trust, Collaboration, Engagement, Ownership, and Innovation. Performs other related duties, as assigned. Minimum Qualifications (Education, Experience, Skills): High School education or equivalent experience Excellent customer service skills Excellent math skills preferred Ability to communicate and understand instructions, both verbal and written, in English Must be at least 16 years of age or older Ability to pass a background check and drug screen, where applicable for position Ability to speak and read English proficiently You will be eligible for a comprehensive Total Rewards package, 1st of the month following 60 days of employment that includes the following: 5 Medical Plans Employer Funded Health Reimbursement Account (HRA) 3 Dental Plans Vision Plan 401K Employer Paid Life Insurance Employee Assistance Program (EAP) Paid Time Off; Sick and Vacation Paid Holidays These are just a few highlights of our key benefit offerings! Become a valued member of an organization where good work meets community impact. Our mission is: Empowering Individuals, Strengthening Families, and Building Stronger Communities. Goodwill provides no-cost career development, training, and education services to help individuals build a better life for themselves and their families. Our core values are Trust, Collaboration, Engagement, Ownership, and Innovation. Everything we accomplish as a team is centered around these core values. Together, we create an inclusive and welcoming environment for each other. With stores conveniently located near you, you can work for a company where team strength and success are valued and encouraged. Join our team and gain opportunities for job growth at Goodwill and beyond. Goodwill of Central and Northern Arizona is an equal opportunity employer. Qualified individuals seeking employment are considered without regard to race (including traits associated with race, e.g., hairstyles), color, religion, sex (including pregnancy and related conditions, sexual orientation, or gender identity), national origin, disability, military status, age, genetic information, or any other category protected by applicable federal, state and local fair employment practice laws. Individuals with a disability may be entitled to a reasonable accommodation under the Americans with Disabilities Act and/or state or local laws. Please contact Goodwill of Central and Northern Arizona at ************** option 6 or ********************* if you need assistance or an accommodation due to a disability as defined by the Americans with Disabilities Act. For questions about your application or employment with Goodwill of Central and Northern Arizona, please contact our Candidate Support Line at **************, option 5. PHISHING SCAM WARNING: Goodwill of Central and Northern Arizona/Goodwill Industries of Monocacy Valley, Inc. (“GCNA/GIMV”) are among several companies recently made aware of a phishing scam involving con artists posing as hiring managers recruiting via email, text and social media. The imposters are creating misleading email accounts, conducting remote “interviews,” and making artificial job offers in order to collect personal and financial information from unsuspecting individuals. Please note that GCNA/GIMV only use company email addresses, which contain “@goodwillaz.org” or @gimv.org”, to communicate with candidates via email. The company also uses secure tools on our website to receive data from applicants and would never ask them to submit their personal banking information to apply for an open job. If you are contacted by someone about an open job at GCNA/GIMV, please verify the domain of the sender's email address and that they are asking you to apply on this website. If you believe you have been a victim of a phishing scam, please visit the Department of Homeland Security's Cyber Smart website (********************************************* to learn how to report it.

JOB SUMMARY: Process donated textiles/clothing, housewares, books, toys, decorator and other donated items for sale, through a sequential process involving sorting, grading, cleaning, pricing, invoicing and packaging. Depending on location, may greet donors and accept donations within the store. ESSENTIAL DUTIES Following established guidelines and criteria, all or some of the following sequence of steps will be performed: Sort and grade textile/clothing and hard-sort items by separating them into predetermined classifications (e.g., men's, women's, children's, and other textiles) and quality levels (retail store grade, Outlet grade, or salvage). Clean and grade hard sort items by removing surface dirt from glassware and small wares and placing incomplete and/or broken items into containers for the Outlet or trash. Price items meet quality standards by grouping items according to value. Tag items meeting quality standards by affixing appropriate tags or labels to a group of priced items. Place items into designated containers for transport to store sales floor. SECONDARY DUTIES May perform Donor services such as taking donations, documenting donation information and communicating with Donors. Will perform duties related to daily sanitizing of store and donation locations. May perform minor janitorial duties as required/assigned. Store Processors may need to perform related duties not listed in this job description. Perform related duties as assigned. Qualifications JOB SPECIFICATIONS EDUCATION REQUIRED: High school diploma or equivalent preferred. LICENSE/CERTIFICATION REQUIRED: None. EXPERIENCE REQUIRED: None. All sequences of the job can be learned through on-the-job training. KNOWLEDGE REQUIRED: Basic math ability. Familiarity with Goodwill Central Coast's mission and general Company policies and procedures (this may be learned on the job). Familiarity with computers (this may be learned on the job). EQUIPMENT USED: Typical processing equipment; typical office equipment. SKILLS/APTITUDES/TEMPERAMENTS: Ability to communicate in basic English and Spanish. Ability to understand and accept directions and follow procedures. Ability to perform routine work, adapting to change as it relates to work flow without loss of efficiency. Ability to maintain self-control and work in cooperation with co-workers. Ability to coordinate eyes/hands/fingers to quickly and safety manipulate and handle items. Ability to examine items and visually differentiate between them based on quality standards. Ability to meet and maintain established production and quality standards, as communicated by the supervisor. Ability to demonstrate satisfactory attendance, according to Goodwill Central Coast policy. Ability to adhere to safe work practices as documented in Company safety policies; ability to report safety hazards/accidents promptly to supervisor or safety committee member. EMOTIONAL EFFORT: The job involves some emotional effort. The work is routine with recurring deadlines and occasional periods of high activity/demand requiring little or no overtime to complete the work. JOB SETTING Work is performed in large enclosed warehouse area on an even concrete floor surface. The area is heated and has some natural ventilation. The temperature will fluctuate to some degree depending on location within the department. Dust and dirt is controlled by daily cleaning of the work area. Some of the materials handled may be soiled; these are disposed of following established procedures. Work is completed independently but in cooperation with whole department. There is occasional public contact. The noise volume is moderately high throughout the day depending on the amount of activity, equipment in operation and radio operation. Material handling equipment (forklift, hand truck, movable containers/racks) and trucks may be operated in or near work area. PHYSICAL DEMANDS The job requires regular lifting and/or carrying up to 25 lbs. Heavier items (26 lbs. or more) will be lifted/carried either with assistance from another person or by using appropriate material handling equipment. Normal or corrected talking, hearing, and seeing abilities are sufficient to perform required tasks. Supplemental Physical Requirements Standing Consistently 71-100% of the time Walking Regularly 31-70% of the time Sitting Rarely 1-10% of the time Bending Regularly 31-70% of the time Twisting Rarely 1-10% of the time Pushing Regularly 31-70% of the time Pulling Regularly 31-70% of the time Climbing Rarely 1-10% of the time Squatting/Kneeling Rarely 1-10% of the time Lifting Carrying 10lbs. or less Consistently 71-100% of the time Lifting Carrying 11-25 lbs. Consistently 71-100% of the time Lifting Carrying 26-50 lbs. Occasionally (with MHE) 11-30% of the time Longest Distance Carried - 30 Feet Heaviest Item carried - 25 lbs. Hand/Shoulder/Foot: Simple Grasp Consistently 71-100% of the time Hand/Shoulder/Foot: Power Grasp Regularly 31-70% of the time Hand/Shoulder/Foot: Fine Manipulation Consistently 71-100% of the time Hand/Shoulder/Foot: Gross Manipulation Rarely 1-10% of the time Ability to use a hand truck Regularly 31-70% of the time Reaching at or above shoulder level Regularly 31-70% of the time Reaching at or below shoulder level Consistently 71-100% of the time Operate foot controls or repetitive foot movement Rarely 1-10% of the time Driving long distances in a vehicle for an hour or more None N/A Driving short distances getting in and out of vehicle repeatedly None N/A JOB MODIFICATION The physical aspects of the position may be modified, depending on the specific modification and the duration of the modification.

JOB SUMMARY: Route and complete scheduled house calls, ADC stops, store clean-outs and store deliveries safely, efficiently and on time. Perform routing of scheduled truck stops and complete and/or deliver trip sheets, tickets/shipping bills and other related paperwork. Remove materials from trucks and move to designated areas in stores and warehouses using appropriate material handling equipment. Complete Driver Vehicle Inspection Report, trip sheets, shipping manifests, pickup logs, and other related paperwork. Place materials in designated trucks for delivery to stores. Load trucks with donations from house calls attended donation stations and stores for delivery to the warehouse Complete daily safety operational checklist prior to leaving plant and at all stops as necessary to maintain safety and regulatory compliance.; monitor truck conditions and performance during operation and report all problems immediately or as soon as it is safe to do so. Load and/or off-load materials and prepare load for transport. Secure load in a safe manner. Drive a bobtail truck, operating according to established procedures and highway rules. Instruct driver trainee in operational procedures; provide work direction to trainee when on the road. Communicate Company policies, procedures and practices to donors, store personnel and donation attendants. Perform truck cleaning according to defined procedures. SECONDARY DUTIES Perform related duties as assigned. Qualifications JOB SPECIFICATIONS EDUCATION REQUIRED: A high school diploma or equivalent is preferred. LICENSE/CERTIFICATION REQ'D: Valid California Class C driver's license. EXPERIENCE REQUIRED: One year of truck driving experience, including experience as a Goodwill Central Coast driver trainee, or equivalent. KNOWLEDGE REQUIRED: Familiarity with material handling techniques and proper lifting procedures. Basic math ability. Familiarity with Goodwill Central Coast's mission, general Company policies, and procedures (this may be learned on the job). EQUIPMENT USED: Typical material handling and transportation equipment; vehicles; typical office equipment. SKILLS/APTITUDES/TEMPERAMENTS: Ability to communicate in basic oral and written English. Ability to communicate in basic Spanish preferred. Ability to drive Company vehicles. This requires a good driving record. Ability to follow company dress code, which may require wearing a Company-provided uniform as directed. Ability to coordinate eye/hand/foot movement to safely maneuver in and out of trucks and trailers, operate vehicle controls, walk up and down ramps and lift and/or stack donations. Ability to understand and accept directions and follow procedures. Ability to read maps and plan route schedules based on address/locations of scheduled tickets. Ability to perform routine work, but also to adapt to changes as they occur without loss of efficiency. Ability to maintain self-control, deal effectively with public and work in cooperation with others. Ability to read maps and plan route schedules based on address/locations of scheduled tickets. Ability to demonstrate satisfactory attendance as outlined in Company policy. Depending on location, may require ability to adhere to defined dress code for drivers. Ability to adhere to safe work practices as documented in Company safety policies; ability to report safety hazards/accidents promptly to supervisor or safety committee member. EMOTIONAL EFFORT: The job is routine with occasional periods of high activity/demands and some short deadlines which may require some overtime to complete assignments. JOB SETTING Work is performed outside on a loading dock and at donation sites, Goodwill Central Coast retail stores and donors' homes with periods of time spent inside buildings and the truck cab. The temperature and exposure to elements will fluctuate depending on weather conditions. There is exposure to dust, dirt, vehicle fumes and other airborne particles. Occasionally drivers must handle household toxic products which are received in donations. There is regular exposure to diesel and vehicle oil. Work is completed independently but in cooperation with others. There is frequent contact with the public, store and donation center personnel. The noise volume will vary throughout the day with exposure to both truck engine and other vehicle noises, heavy equipment noise and general noise at the stores, donation stations, donor's homes and the plant/warehouse. Material handling equipment (forklift, hand truck, moveable containers/racks) and trucks may be operated in or near work area. PHYSICAL DEMANDS The job requires frequent lifting and/or carrying of objects weighing up to 50 lbs. Large or heavier items (51 lbs. or more) will be moved either with assistance from another person or by using appropriate material handling equipment. Normal or corrected talking, hearing, and seeing abilities are sufficient to perform required tasks. Normal mobility is required for walking up/down ramps and climbing in/out of trucks. Supplemental Physical Requirements Standing Regularly 31-70% of the time Walking Occasionally 11-30% of the time Sitting Consistently 71-100% of the time Bending Occasionally 11-30% of the time Twisting None None Pushing/Pulling Regularly 31-70% of the time Climbing Occasionally 11-30% of the time Squatting/Kneeling Rarely 0-10% of the time Lifting Carrying 10lbs. or less Regularly 31-70% of the time Lifting Carrying 11-25 lbs. Regularly 31-70% of the time Lifting Carrying 26-50 lbs. Regularly 31-70% of the time Longest Distance Carried 25 ft N/A Heaviest Item carried 50 lbs N/A Hand/Shoulder/Foot: Simple Grasp Regularly 31-70% of the time Hand/Shoulder/Foot: Power Grasp Regularly 31-70% of the time Hand/Shoulder/Foot: Fine Manipulation Occasionally 11-30% of the time Hand/Shoulder/Foot: Gross Manipulation Rarely 0-10% of the time Ability to use a hand truck Regularly 31-70% of the time Reaching at or above shoulder level Occasionally 11-30% of the time Reaching at or below shoulder level Occasionally 11-30% of the time Operate foot controls or repetitive foot movement Regularly 31-70% of the time Driving long distance in a vehicle for an hour or more Occasionally 11-30% of the time Driving short distances getting in and out of vehicle repeatedly Consistently 71-100% of the time JOB MODIFICATION Depending on the specific modification and its duration, the physical aspects of the position may be modified.

JOB SUMMARY: The Training & Development (T&D) Associate provides training and coaching to both Workforce Development Services (WDS) and Donated Goods & Retail (DGR) employees on-site at designated retail stores in order to develop hard and soft skills and communicate effectively across all departments. ESSENTIAL DUTIES Provide training and support to WDS and DGR employees assigned to donated goods worksites through programs such as CalWorks. This includes training in basic duties of sales associate, ecommerce associate, processor, and/or material handler. Document performance of individuals assigned through weekly performance assessments; identifies work performance concerns and addresses issues with the employees and the Employment Services Specialist. Greet store customers: offer assistance and suggestions to customers in making product selections. Ring up sales on cash register, following cash handling procedures. Place/display inventory on sales floor, following defined procedures. Straighten and/or rearrange merchandise to increase customer appeal and ensure a neat and safe work environment. Assist with stock rotation and markdowns, as directed by the Store Manager or designee. Prepare store donations and rotate merchandise for transfer to the central processing plant. Communicate problems, complaints, potential theft and/or safety issues to the Store Manager, Director of Training & Development, and Employment Specialist. Ensures completion of all in-store training for WDS and DGR employees. Sets work schedules with the store manager or designee; assigns work tasks to WDS employees. In concert with the Store Manager and T&D Director, modifies work stations or specific assignments to meet limitations of individuals with disabilities. Trains, enforces, and displays positive worker traits, including conduct, performance, and attendance standards. Performs designated duties to ensure meeting the goals of the Outcome Measurement System. SECONDARY DUTIES Perform related duties as assigned. Qualifications JOB SPECIFICATIONS EDUCATION REQUIRED: High school diploma or equivalent. Associate degree in behavioral science or related field, or equivalent, preferred. LICENSE/CERTIFICATION REQ'D May require a valid California class C driver license, depending on specific location. . EXPERIENCE DESIRED: Two years of experience in a donated goods environment (retail or production), or equivalent. One year of experience in a supervisory or lead role. One year of experience working with individuals with obstacles to employment. KNOWLEDGE REQUIRED: Familiarity with Goodwill's mission, general Company policies and procedures (this may be learned on-the-job). Knowledge and understanding of obstacles to retaining successful employment and possess the necessary skills to effectively engage employees Familiarity with electronic cash registers and POS systems. EQUIPMENT USED: Typical retail store and donated goods equipment; typical office equipment SKILLS/APTITUDES/TEMPERAMENTS: Ability to communicate effectively in English, both orally and in writing. Ability to communicate in basic Spanish desirable. Ability to assess WDS employee progress and performance. Ability to understand and follow program-specific policies and procedures. Ability to understand and follow Goodwill Standard Operating Procedures. Ability to train store and related donated goods procedures, both individually and in groups. Ability to demonstrate satisfactory attendance, as outlined in Goodwill policy. Ability to communicate effectively with WDS, DGR, and T&D. Ability to recognize and make recommendations for treatment of behaviors that are obstacles to performance such as limited and underdeveloped work habits, poor health and hygiene, and low self-esteem. Ability to demonstrate sensitivity to the needs of individuals in terms of cultural diversity, physical limitations, economic hardship, learning disabilities, or any other areas of difference or barriers to employment that participants may have. Ability to understand others' feelings and personal viewpoints. Ability to maintain stable working relationships with all employees. Ability to adhere to safe work practices as documented in Company safety policies; ability to report safety hazards/accidents promptly to supervisor or safety committee member. EMOTIONAL EFFORT: The job requires some emotional effort involving occasional short deadlines and requiring some overtime. The work environment is characterized by occasional high activity/ demand. JOB SETTING Work is typically performed in an enclosed storeroom floor or in a processing area. Some areas are heated and ventilated; some locations are less climactically controlled. The working/standing surface is uniform. Dust and dirt are controlled by daily cleaning of the work area, and are usually insignificant. Radios and televisions may be turned on. PHYSICAL DEMANDS The work pace is steady with regular standing and walking. Frequent lifting and/or carrying of objects weighing up to 15 lbs., with occasional lifting and/or carrying of objects weighing up to 25 lbs., is required. Heavier items (26 lbs. or more) are moved by using appropriate material handling equipment and/or assistance from another person. Normal or corrected talking, hearing, and seeing abilities are sufficient to perform required tasks. Supplemental Physical Requirements Standing Regularly 31-70% of the time Walking Regularly 31-70% of the time Sitting Occasionally 11-30% of the time Bending Regularly 31-70% of the time Twisting Rarely 1-10% of the time Pushing Regularly 31-70% of the time Pulling Rarely 1-10% of the time Climbing Rarely 1-10% of the time Squatting/Kneeling Occasionally 11-30% of the time Lifting Carrying 10lbs. or less Consistently 71-100% of the time Lifting Carrying 11-25 lbs. Regularly 31-70% of the time Lifting Carrying 26-50 lbs. Occasionally 11-30% of the time Longest Distance Carried - 50 Feet Heaviest Item carried - 25 lbs. Hand/Shoulder/Foot: Simple Grasp Consistently 71-100% of the time Hand/Shoulder/Foot: Power Grasp Consistently 71-100% of the time Hand/Shoulder/Foot: Fine Manipulation Regularly 31-70% of the time Hand/Shoulder/Foot: Gross Manipulation Rarely 1-10% of the time Ability to use a hand truck Regularly 31-70% of the time Reaching at or above shoulder level Regularly 31-70% of the time Reaching at or below shoulder level Consistently 71-100% of the time Operate foot controls or repetitive foot movement None Other than walking Driving long distances in a vehicle for an hour or more Rarely 1-10% of the time Driving short distances, getting in and out of vehicle repeatedly Rarely 1-10% of the time JOB MODIFICATION The physical aspects of the position may be able to be modified, depending on the specific modification and the duration of the modification.

Perform related duties supporting the operation of retail store locations. Serve donors and customers in a variety of ways ensuring a safe and welcoming environment. Provide outstanding customer service to promote store sales and achieve store goals. ESSENTIAL DUTIES Greet donors and customers when they enter the store location and/or attached donation site. Offer assistance and suggestions to customers in making product selections. Become trained in cash handling and using the store cash register system. Utilize training to complete customer transactions accurately while following all related procedures. Assist with store opening/closing procedures. Merchandise inventory on sales floor, following defined procedures. Straighten and/or rearrange merchandise to increase customer appeal and ensure a neat and safe work environment. Assist with stock rotation and markdowns, as directed by the Store Manager or designee. Prepare store donations and rotated merchandise for transfer to the central processing plant. Communicate problems, complaints, potential theft and/or safety issues to the Store Manager or designee. SECONDARY DUTIES May perform Donor services such as taking donations, documenting donation information and communicating with Donors. Will perform duties related to daily sanitizing of store and donation locations. May perform minor janitorial duties as required/assigned. Store Associates may need to perform related duties not listed on this job description. Qualifications JOB SPECIFICATIONS EDUCATION REQUIRED: High school diploma or equivalent preferred LICENSE/CERTIFICATION REQUIRED: None. EXPERIENCE REQUIRED: None; previous sales experience preferred. KNOWLEDGE REQUIRED: Basic math ability. Familiarity with Goodwill Central Coast's mission and general Company and retail policies (this may be learned on-the-job). Familiarity with electronic cash registers (this may be learned on-the-job) EQUIPMENT USED: Material Handling Equipment such as carts, (hand trucks) dolly, and racks. Typical retail store equipment. Cash Register/Computer based system and other related automated tools. Cash Counting equipment. SKILLS/APTITUDES/TEMPERAMENTS: Ability to communicate in basic oral and written English. Ability to communicate in basic Spanish desirable. Ability to maintain self-control, deal effectively with public and work in cooperation with co- workers. Ability to tactfully explain decisions and present information clearly as it pertains to store policies. Ability to learn cash register operation, related store operations paperwork, and assisting in performing opening/closing procedures. Ability to understand and accept directions and follow procedures. Ability to coordinate eye/hand/foot movement to safely handle and/or move merchandise to minimize damage and eliminate hazards and accidents/injuries. Ability to move hands and fingers quickly to operate cash register. Ability to perform both repetitive and varied duties without loss of composure or efficiency. Ability to demonstrate satisfactory attendance, as outlined in Goodwill Central Coast policy. Ability to adhere to safe work practices as documented in Company safety policies; ability to report safety hazards/accidents promptly to supervisor or safety committee member. EMOTIONAL EFFORT: The job involves limited emotional effort. There are few deadlines requiring little or no overtime. The work environment is routine with isolated periods of high activity/demands. JOB SETTING Work is performed in an enclosed storeroom floor. The area is heated and ventilated. Some locations have a receiving area which is less climactically controlled and where work is occasionally performed. The working/standing surface is uniform. Dust and dirt is controlled by daily cleaning of work area and are insignificant. Noise and vibrations are insignificant; however, radios and/or televisions may be turned on. PHYSICAL DEMANDS The work pace is steady with constant standing and walking. Frequent lifting/carrying of objects weighing up to 15 lbs., with regular lifting/carrying of objects weighing up to 25 lbs. is required. Large or heavier items (26 lbs. or more) are moved by using appropriate material handling equipment and/or assistance from co-workers. Normal or corrected talking, hearing, and seeing abilities are sufficient to perform required tasks. SUPPLEMENTAL PHYSICAL REQUIREMENTS Standing--------------------- Consistently, 71-100% of the time Walking---------------------- Consistently, 71-100% of the time Sitting------------------------ Rarely, 0- 10% of the time Bending---------------------- Regularly, 31-70% of the time Pushing/pulling------------- Regularly, 31-70% of the time Twisting---------------------- None Climbing--------------------- Occasionally, 11- 30% of the time Squatting/kneeling-------- Occasionally, 11- 30% of the time Lifting/carrying------------- Regularly, 31-70% of the time Longest distance carried: 50 feet Heaviest item carried: 25 lbs Hand/Shoulder/Foot: Simple grasping--- Consistently, 71-100% of the time Power grasping------- Consistently, 71-100% of the time Fine Manipulation---Regularly, 31- 70% of the time Reaching at or above shoulder level----- Regularly, 31-70% of the time Reaching at or below shoulder level----- Consistently, 71-100% of the time Operate foot controls or repetitive foot movement --None (other than walking) JOB MODIFICATION: The physical aspects of the position may be able to be modified, depending on the specific modification and the duration of the modification required.

Works as a member of the store team to lead an excellent customer and brand experience, and promote sales for Goodwill of Central and Northern Arizona (GCNA) and its affiliated entities. Responsible for receiving all donations in an expedient, courteous manner and places items in the appropriate location in the production room or sales floor. Essential Duties and Responsibilities: Accepts all donations from customers, providing outstanding customer service. Responsible for correctly labeling Gaylords. Ensures that a receipt is offered to each donor, regardless of the size of the donation. Inquires of any potential hazardous product being donated and provides locations list for proper disposal to the customer. Writes up sales tickets and sold signs for furniture, electrical, and other large items. Assists customers with loading and unloading furniture or other items to and from vehicles. Maintains the placement of all merchandise and the organization of the production room by following PPM (picture process map) standards. Assists in loading or unloading of merchandise onto/off trucks or trailers, as needed. Safely operates pallet jack and walkie stacker. Conducts daily safety inspection on all company owned equipment including walkie stackers. Follows and ensures all safety rules are complied with and appropriate safety equipment is used. Provides floor care duties at a retail store, as needed. Required to cross train in other store positions as business needs. Maintains regular and consistent in-person attendance. Models Goodwill Core Values - Trust, Collaboration, Engagement, Ownership, and Innovation. Performs other related duties, as assigned. Minimum Qualifications (Education, Experience, Skills): Excellent customer service skills Ability to pass a forklift certification class Ability to speak and read English proficiently Must be at least 18 years of age or older Ability to pass a background check and drug screen, where applicable for position You will be eligible for a comprehensive Total Rewards package, 1st of the month following 60 days of employment that includes the following: 5 Medical Plans Employer Funded Health Reimbursement Account (HRA) 3 Dental Plans Vision Plan 401K Employer Paid Life Insurance Employee Assistance Program (EAP) Paid Time Off; Sick and Vacation Paid Holidays These are just a few highlights of our key benefit offerings! Become a valued member of an organization where good work meets community impact. Our mission is: Empowering Individuals, Strengthening Families, and Building Stronger Communities. Goodwill provides no-cost career development, training, and education services to help individuals build a better life for themselves and their families. Our core values are Trust, Collaboration, Engagement, Ownership, and Innovation. Everything we accomplish as a team is centered around these core values. Together, we create an inclusive and welcoming environment for each other. With stores conveniently located near you, you can work for a company where team strength and success are valued and encouraged. Join our team and gain opportunities for job growth at Goodwill and beyond. Goodwill of Central and Northern Arizona is an equal opportunity employer. Qualified individuals seeking employment are considered without regard to race (including traits associated with race, e.g., hairstyles), color, religion, sex (including pregnancy and related conditions, sexual orientation, or gender identity), national origin, disability, military status, age, genetic information, or any other category protected by applicable federal, state and local fair employment practice laws. Individuals with a disability may be entitled to a reasonable accommodation under the Americans with Disabilities Act and/or state or local laws. Please contact Goodwill of Central and Northern Arizona at ************** option 6 or ********************* if you need assistance or an accommodation due to a disability as defined by the Americans with Disabilities Act. For questions about your application or employment with Goodwill of Central and Northern Arizona, please contact our Candidate Support Line at **************, option 5. PHISHING SCAM WARNING: Goodwill of Central and Northern Arizona/Goodwill Industries of Monocacy Valley, Inc. (“GCNA/GIMV”) are among several companies recently made aware of a phishing scam involving con artists posing as hiring managers recruiting via email, text and social media. The imposters are creating misleading email accounts, conducting remote “interviews,” and making artificial job offers in order to collect personal and financial information from unsuspecting individuals. Please note that GCNA/GIMV only use company email addresses, which contain “@goodwillaz.org” or @gimv.org”, to communicate with candidates via email. The company also uses secure tools on our website to receive data from applicants and would never ask them to submit their personal banking information to apply for an open job. If you are contacted by someone about an open job at GCNA/GIMV, please verify the domain of the sender's email address and that they are asking you to apply on this website. If you believe you have been a victim of a phishing scam, please visit the Department of Homeland Security's Cyber Smart website (********************************************* to learn how to report it.

Assist dock supervisor in overseeing the loading, unloading and distribution of donated materials from trailers and trucks. Assist supervisor in the following operations: Establish and maintain an efficient production pace; ensure that established standards of quality and quantity are being met by handlers; organize and monitor work flow on the loading dock and the salvage area; maintain a safe, clean work environment. Provide work direction by example and oral communication to handlers; oversee the activities of the dock in the absence of the supervisor; provide job and/or safety training to new employees under the direction of the supervisor. Ensure the maintenance and proper use of equipment, including hand trucks, forklifts, and the dump truck. Follow/train Red Tag procedures. Off-load truck and trailers by removing materials and placing in designated areas. Load trucks by placing materials in designated trucks. Transport materials to appropriate departments and locations, including transporting waste to the dump (via truck) and moving materials (via forklift). Determine salability of furniture and large appliances for sale at the retail stores and the Outlets. Recycle unusable metal items into metal salvage container. SECONDARY DUTIES Dispose of trash; process textile and cardboard salvage, process metal salvage, including appropriately storing material and/or dispersing it to buyers; perform shoes salvage (storage); clean the dock, bays, storage and dump areas. Move vehicles (such as bobtail truck) as needed. Perform related duties as assigned. Qualifications JOB SPECIFICATIONS EDUCATION REQUIRED: High school diploma or equivalent. LICENSE/CERTIFICATION REQ'D: Valid California Class C driver's license and/or forklift certification, or equivalent. EXPERIENCE REQUIRED: One year material handler experience, including six months as a material handler 2, or equivalent. KNOWLEDGE: Basic math ability. Material handling techniques and use of material handling equipment. Familiarity with Goodwill Central Coast's mission, general Company policies and procedures (this may be learned on-the-job). EQUIPMENT USED: Typical material handling equipment, bale machine, forklift, trucks. SKILLS/APTITUDES/TEMPERAMENTS: Ability to communicate effectively in English, both orally and in writing. Ability to communicate in basic Spanish preferred. Ability to drive a forklift in the transaction of duties. Depending on specific position, may require ability to drive vehicles in the transaction of Company business. This requires a good driving record. Ability to perform routine work, adapting to change as it relates to work flow without loss of efficiency. Ability to accept responsibility for the direction, control or planning of an activity. Ability to maintain self-control, deal effectively with the public and work in cooperation with co-workers. Ability to coordinate eye/hand/foot movement to safely maneuver in and out of trucks and trailers, operate vehicle controls, walk up and down ramps and lift and/or stack donations. Ability to make judgments regarding acceptability of donations based on established criteria. Ability to demonstrate satisfactory attendance as outlined in Company policy. Ability to adhere to safe work practices as documented in Company safety policies; ability to report safety hazards promptly to supervisor or safety committee member. EMOTIONAL EFFORT: The job requires some emotional effort involving occasional short deadlines. The work environment is varied with occasional periods of high activity/demand. JOB SETTING Work is performed on covered, but unenclosed dock area. The temperature and exposure to elements will fluctuate depending on weather conditions. Dust and dirt is controlled by daily cleaning of work area. There are occasional fumes from the trucks. There is occasional handling of household toxic products received in donations. Work is completed independently but in cooperation with whole department. There is occasional contact with public who donate at the dock. The noise volume is moderately high throughout the day depending on the amount of activity, equipment and vehicles in operation and radio operation. Material handling equipment (forklift, hand truck, movable containers/racks) and trucks may be operated in or near work area. The job includes occasionally walking on uneven ground when going up and down ramps; otherwise, ground/work surface is even. PHYSICAL DEMANDS The job requires consistent lifting of objects weighing up to 50 lbs. Heavier items (51 lbs. or more) will be moved either with assistance from another person or by using appropriate material handling equipment. Normal or corrected talking, hearing, and seeing abilities are sufficient to perform the required tasks. Sufficient mobility is required to walk up/down ramps, climb in/out of trucks and walk on uneven ground. SUPPLEMENTAL PHYSICAL REQUIREMENTS Sitting------------------------ Occasionally, 11-30% of the time Walking---------------------- Regularly, 31-70% of the time Standing--------------------- Regularly, 31-70% of the time Bending/Stooping--------- Regularly, 31-70% of the time Squatting/kneeling--------- Occasionally, 11-30% of the time Twisting---------------------- None Climbing---------------------- Rarely, 0-10% of the time Pushing/Pulling------------- Regularly, 31-70% of the time Lift/carry----------------------- Regularly, 31-70% of the time (10 lbs. or less) Occasionally, 11-30% of the time (11-25 lbs.) Occasionally, 11-30% of the time (26-50 lbs.) Longest distance carried: 20 feet Heaviest item carried: 50 lbs Hand/Shoulder/Foot: Simple grasping--------------------- Regularly, 31-70% of the time Power grasping---------------------- Regularly, 31-70% of the time Fine Manipulation------------------- Occasionally, 11-30% of the time Reaching at or above shoulder level---- Occasionally, 11-30% of the time Reaching at or below shoulder level----- Occasionally, 11-30% of the time Operate foot controls Or repetitive movement---------------------- Occasionally, 11-30% of the time Forklift, vehicles, hand trucks JOB MODIFICATION The physical aspects of the position may be able to be modified, depending on the specific modification and the duration of the modification required. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process or to participate in the interview process, please contact Human Resources at HR_******************** or by calling ************.

Works as a member of the store team to lead an excellent customer and brand experience, and promote sales. Responsible for processing required amount of donated merchandise in preparation for sale at Goodwill of Central and Northern Arizona (GCNA) and its affiliated entities' store locations. Essential Duties and Responsibilities: Receives and processes merchandise, including pricing and ticketing, meets minimum quota, item per Gaylord, and sell thru set for assigned department. Maintains regular and consistent in-person attendance. Safeguards company property, including donated goods. Reports any incidents of theft, pre-selection, misappropriation or unauthorized possession of company property. Maintains sales floor and work station by following floorwork and PPM (picture process map) standards. Stocks merchandise in appropriate area as assigned. Must exercise appropriate judgment and observation to inform leader of any potentially hazardous and dangerous materials found while processing merchandise for storage and/or disposal. Responsible for following and ensuring all safety rules are complied with and appropriate safety equipment is used. Immediately acts and/or reports any unsafe or potential hazards. Must be able to work in a fast-paced, physically demanding environment daily. The ability to lift, bend, push, turn, and manipulate fine objects is required for success. Maintains regular and consistent in-person attendance. Models Goodwill Core Values - Trust, Collaboration, Engagement, Ownership, and Innovation. Performs other related duties, as assigned. Minimum Qualifications (Education, Experience, Skills): Ability to speak and read English proficiently Must be at least 18 years of age or older Ability to pass a background check and drug screen, where applicable for position You will be eligible for a comprehensive Total Rewards package, 1st of the month following 60 days of employment that includes the following: 5 Medical Plans Employer Funded Health Reimbursement Account (HRA) 3 Dental Plans Vision Plan 401K Employer Paid Life Insurance Employee Assistance Program (EAP) Paid Time Off; Sick and Vacation Paid Holidays These are just a few highlights of our key benefit offerings! Become a valued member of an organization where good work meets community impact. Our mission is: Empowering Individuals, Strengthening Families, and Building Stronger Communities. Goodwill provides no-cost career development, training, and education services to help individuals build a better life for themselves and their families. Our core values are Trust, Collaboration, Engagement, Ownership, and Innovation. Everything we accomplish as a team is centered around these core values. Together, we create an inclusive and welcoming environment for each other. With stores conveniently located near you, you can work for a company where team strength and success are valued and encouraged. Join our team and gain opportunities for job growth at Goodwill and beyond. Goodwill of Central and Northern Arizona is an equal opportunity employer. Qualified individuals seeking employment are considered without regard to race (including traits associated with race, e.g., hairstyles), color, religion, sex (including pregnancy and related conditions, sexual orientation, or gender identity), national origin, disability, military status, age, genetic information, or any other category protected by applicable federal, state and local fair employment practice laws. Individuals with a disability may be entitled to a reasonable accommodation under the Americans with Disabilities Act and/or state or local laws. Please contact Goodwill of Central and Northern Arizona at ************** option 6 or ********************* if you need assistance or an accommodation due to a disability as defined by the Americans with Disabilities Act. For questions about your application or employment with Goodwill of Central and Northern Arizona, please contact our Candidate Support Line at **************, option 5. PHISHING SCAM WARNING: Goodwill of Central and Northern Arizona/Goodwill Industries of Monocacy Valley, Inc. (“GCNA/GIMV”) are among several companies recently made aware of a phishing scam involving con artists posing as hiring managers recruiting via email, text and social media. The imposters are creating misleading email accounts, conducting remote “interviews,” and making artificial job offers in order to collect personal and financial information from unsuspecting individuals. Please note that GCNA/GIMV only use company email addresses, which contain “@goodwillaz.org” or @gimv.org”, to communicate with candidates via email. The company also uses secure tools on our website to receive data from applicants and would never ask them to submit their personal banking information to apply for an open job. If you are contacted by someone about an open job at GCNA/GIMV, please verify the domain of the sender's email address and that they are asking you to apply on this website. If you believe you have been a victim of a phishing scam, please visit the Department of Homeland Security's Cyber Smart website (********************************************* to learn how to report it.

JOB SUMMARY: Perform related duties supporting the operation of retail store locations. Serve donors and customers in various ways, ensuring a safe and welcoming environment. Provide outstanding customer service to promote store sales and achieve store goals. ESSENTIAL DUTIES Greet donors and customers when they enter the store location and/or attached donation site. Offer assistance and suggestions to customers when making product selections. Become trained in cash handling and using the store cash register system. Utilize training to complete customer transactions accurately while following all related procedures. Assist with store opening/closing procedures. Merchandise inventory on the sales floor, following defined procedures. Straighten and/or rearrange merchandise to increase customer appeal and ensure a neat and safe work environment. Assist with stock rotation and markdowns as directed by the Store Manager or designee. Prepare store donations and rotated merchandise for transfer to the central processing plant. Communicate problems, complaints, potential theft, and/or safety issues to the Store Manager or designee. SECONDARY DUTIES May perform Donor services such as taking donations, documenting donation information and communicating with Donors. Will perform duties related to daily sanitizing of store and donation locations. May perform minor janitorial duties as required/assigned. Store Associates may need to perform related duties not listed on this job description. Qualifications JOB SPECIFICATIONS EDUCATION REQUIRED: A high school diploma or equivalent is preferred. LICENSE/CERTIFICATION REQUIRED: N/A EXPERIENCE REQUIRED: None; previous sales experience preferred. KNOWLEDGE REQUIRED: Basic math ability. Familiarity with Goodwill Central Coast's mission, general Company, and retail policies (this may be learned on the job). Familiarity with electronic cash registers (this may be learned on the job) EQUIPMENT USED: Material handling equipment includes carts, (hand trucks) dollies, and racks. Typical retail store equipment. Cash register, computer-based system and other related automated tools. Cash counting equipment. SKILLS/APTITUDES/TEMPERAMENTS: Ability to communicate in basic oral and written English. Ability to communicate in basic Spanish desirable. Ability to maintain self-control, deal effectively with public and work in cooperation with co- workers. Ability to tactfully explain decisions and present information clearly as it pertains to store policies. Ability to learn cash register operation, related store operations paperwork, and assisting in performing opening/closing procedures. Ability to understand and accept directions and follow procedures. Ability to coordinate eye/hand/foot movement to safely handle and/or move merchandise to minimize damage and eliminate hazards and accidents/injuries. Ability to move hands and fingers quickly to operate cash register. Ability to perform both repetitive and varied duties without loss of composure or efficiency. Ability to demonstrate satisfactory attendance, as outlined in Goodwill Central Coast policy. Ability to adhere to safe work practices as documented in Company safety policies; ability to report safety hazards/accidents promptly to supervisor or safety committee member. EMOTIONAL EFFORT: The job involves some emotional effort. There are recurring deadlines requiring little or no overtime. The work environment is routine with periods of high activity/demands. JOB SETTING Work is performed in an enclosed storeroom floor. The area is heated and ventilated. Some locations have a receiving area which is less climactically controlled and where work is occasionally performed. The working/standing surface is uniform. Dust and dirt is controlled by daily cleaning of work area and are insignificant. Noise and vibrations are insignificant; however, radios and/or televisions may be turned on. PHYSICAL DEMANDS The work pace is steady with constant standing and walking. Frequent lifting/carrying of objects weighing up to 15 lbs., with regular lifting/carrying of objects weighing up to 25 lbs. is required. Large or heavier items (26 lbs. or more) are moved by using appropriate material handling equipment and/or assistance from co-workers. Normal or corrected talking, hearing, and seeing abilities are sufficient to perform required tasks. Supplemental Physical Requirements Standing Consistently 71-100% of the time Walking Consistently 71-100% of the time Sitting Rarely 1-10% of the time Bending Rarely 1-10% of the time Twisting Rarely 1-10% of the time Pushing Regularly 31-70% of the time Pulling Rarely 1-10% of the time Climbing Rarely 1-10% of the time Squatting/Kneeling Occasionally 11-30% of the time Lifting Carrying 10lbs. or less Consistently 71-100% of the time Lifting Carrying 11-25 lbs. Regularly 31-70% of the time Lifting Carrying 26-50 lbs. Occasionally 11-30% of the time Longest Distance Carried - 50 Feet Heaviest Item carried - 25 lbs. Hand/Shoulder/Foot: Simple Grasp Consistently 71-100% of the time Hand/Shoulder/Foot: Power Grasp Consistently 71-100% of the time Hand/Shoulder/Foot: Fine Manipulation Regularly 31-70% of the time Hand/Shoulder/Foot: Gross Manipulation Rarely 1-10% of the time Ability to use a hand truck Regularly 31-70% of the time Reaching at or above shoulder level Regularly 31-70% of the time Reaching at or below shoulder level Consistently 71-100% of the time Operate foot controls or repetitive foot movement None Other than walking Driving long distances in a vehicle for an hour or more None N/A Driving short distances getting in and out of vehicle repeatedly None N/A JOB MODIFICATION Depending on the specific modification and its duration, the physical aspects of the position may be modified. The physical aspects of the position may be modified, depending on the specific modification and the duration of the modification. Please contact your Supervisor, any member of management or Human Resources ************ Ext 8242.

Works as a member of the store team to lead an excellent customer and brand experience, and promote sales. Responsible for processing required amount of donated merchandise in preparation for sale at Goodwill of Central and Northern Arizona (GCNA) and its affiliated entities' store locations. Essential Duties and Responsibilities: Receives and processes merchandise, including pricing and ticketing, meets minimum quota, item per Gaylord, and sell thru set for assigned department. Maintains regular and consistent in-person attendance. Safeguards company property, including donated goods. Reports any incidents of theft, pre-selection, misappropriation or unauthorized possession of company property. Maintains sales floor and work station by following floorwork and PPM (picture process map) standards. Stocks merchandise in appropriate area as assigned. Must exercise appropriate judgment and observation to inform leader of any potentially hazardous and dangerous materials found while processing merchandise for storage and/or disposal. Responsible for following and ensuring all safety rules are complied with and appropriate safety equipment is used. Immediately acts and/or reports any unsafe or potential hazards. Must be able to work in a fast-paced, physically demanding environment daily. The ability to lift, bend, push, turn, and manipulate fine objects is required for success. Maintains regular and consistent in-person attendance. Models Goodwill Core Values - Trust, Collaboration, Engagement, Ownership, and Innovation. Performs other related duties, as assigned. Minimum Qualifications (Education, Experience, Skills): Ability to speak and read English proficiently Must be at least 18 years of age or older Ability to pass a background check and drug screen, where applicable for position You will be eligible for a comprehensive Total Rewards package, 1st of the month following 60 days of employment that includes the following: 5 Medical Plans Employer Funded Health Reimbursement Account (HRA) 3 Dental Plans Vision Plan 401K Employer Paid Life Insurance Employee Assistance Program (EAP) Paid Time Off; Sick and Vacation Paid Holidays These are just a few highlights of our key benefit offerings! Become a valued member of an organization where good work meets community impact. Our mission is: Empowering Individuals, Strengthening Families, and Building Stronger Communities. Goodwill provides no-cost career development, training, and education services to help individuals build a better life for themselves and their families. Our core values are Trust, Collaboration, Engagement, Ownership, and Innovation. Everything we accomplish as a team is centered around these core values. Together, we create an inclusive and welcoming environment for each other. With stores conveniently located near you, you can work for a company where team strength and success are valued and encouraged. Join our team and gain opportunities for job growth at Goodwill and beyond. Goodwill of Central and Northern Arizona is an equal opportunity employer. Qualified individuals seeking employment are considered without regard to race (including traits associated with race, e.g., hairstyles), color, religion, sex (including pregnancy and related conditions, sexual orientation, or gender identity), national origin, disability, military status, age, genetic information, or any other category protected by applicable federal, state and local fair employment practice laws. Individuals with a disability may be entitled to a reasonable accommodation under the Americans with Disabilities Act and/or state or local laws. Please contact Goodwill of Central and Northern Arizona at ************** option 6 or ********************* if you need assistance or an accommodation due to a disability as defined by the Americans with Disabilities Act. For questions about your application or employment with Goodwill of Central and Northern Arizona, please contact our Candidate Support Line at **************, option 5. PHISHING SCAM WARNING: Goodwill of Central and Northern Arizona/Goodwill Industries of Monocacy Valley, Inc. (“GCNA/GIMV”) are among several companies recently made aware of a phishing scam involving con artists posing as hiring managers recruiting via email, text and social media. The imposters are creating misleading email accounts, conducting remote “interviews,” and making artificial job offers in order to collect personal and financial information from unsuspecting individuals. Please note that GCNA/GIMV only use company email addresses, which contain “@goodwillaz.org” or @gimv.org”, to communicate with candidates via email. The company also uses secure tools on our website to receive data from applicants and would never ask them to submit their personal banking information to apply for an open job. If you are contacted by someone about an open job at GCNA/GIMV, please verify the domain of the sender's email address and that they are asking you to apply on this website. If you believe you have been a victim of a phishing scam, please visit the Department of Homeland Security's Cyber Smart website (********************************************* to learn how to report it.

JOB SUMMARY: Provide outstanding Customer and Donor service at retail store locations. Assist customers with transactions, product selection and perform related duties to support retail store operations. Responsible for store operations in the absence of the Store Manager and Assistant Store Manager. ESSENTIAL DUTIES Oversee basic store operations in the absence of the Store Manager and Assistant Manager (including making bank deposits), ensuring store staff deliver customer service according to defined procedures. Provide guidance to staff on sales questions or issues; inform Store Manager or designee of personnel-related problems. Activlt seek out customers, greet store customers; offer assistance and suggestions to customers in making product selections. Ring up sales on the cash register, following cash handling procedures. Perform defined store opening/closing procedures. Place/display inventory on the sales floor, following defined procedures. Straighten and/or rearrange merchandise to increase customer appeal and ensure a neat and safe work environment. Assist with stock rotation and markdowns as directed by the Store Manager or designee. Prepare store donations and rotated merchandise for transfer. Ensure the store sales floor is clean and organized at all times providing a safe experience for shoppers, donors, vendors, employees, program participants, and all visitors. Communicate problems, complaints, potential theft, and/or safety issues to the Store Manager or designee. SECONDARY DUTIES May perform Donor services such as taking donations, documenting donation information and communicating with Donors. Will perform duties related to daily sanitizing of store and donation locations. May perform minor janitorial duties, including dusting as required/assigned. Lead Sales Associates may need to perform related duties not listed on this job description. Qualifications JOB SPECIFICATIONS EDUCATION REQUIRED: A high school diploma or equivalent is preferred. LICENSE/CERTIFICATION REQ'D: None. EXPERIENCE REQUIRED: Six months previous sales associate experience or equivalent. KNOWLEDGE REQUIRED: Basic math ability. Familiarity with electronic cash registers. Familiarity with Goodwill Central Coast's mission, general Company, and retail policies (this may be learned on the job). EQUIPMENT USED: Typical retail store equipment; typical office equipment. SKILLS/APTITUDES/TEMPERAMENTS: Ability to communicate effectively in English, both orally and in writing. Ability to communicate in basic Spanish preferred. Ability to maintain self-control, deal effectively with public and work in cooperation with co-workers. Ability to tactfully explain decisions and present information clearly. Ability to learn and perform opening/closing procedures, cash register operation, bank deposit procedures and related store operations paperwork. Ability to understand and accept directions and follow procedures. Ability to coordinate eye/hand/foot movement to safely handle and/or move merchandise to minimize damage and eliminate hazards and accidents/injuries. Ability to move hands and fingers quickly to operate cash register. Ability to perform both repetitive and varied duties without loss of composure or efficiency. Ability to demonstrate satisfactory attendance, as outlined in Goodwill Central Coast policy. Depending on the specific position, may require ability to drive a vehicle in the transaction of Company business. This requires a good driving record, and may require proof of personal vehicle liability insurance. Ability to adhere to safe work practices as documented in Company safety policies; ability to report safety hazards/accidents promptly to supervisor or safety committee member. EMOTIONAL EFFORT: The job involves some emotional effort. There are few deadlines requiring little or no overtime. The work environment is routine with isolated periods of high activity/demands. JOB SETTING Work is performed in an enclosed storeroom floor. The area is heated and ventilated. Some locations have a receiving area which is less climactically controlled and where work is occasionally performed. The working/standing surface is uniform. Dust and dirt is controlled by daily cleaning of work area and are insignificant. Noise and vibrations are insignificant; however, radios and/or televisions may be turned on. PHYSICAL DEMANDS The work pace is steady with constant standing and walking. Frequent lifting/carrying of objects weighing up to 15 lbs., with regular lifting/carrying of objects weighing up to 25 lbs. is required. Large or heavier items (26 lbs. or more) are moved by using appropriate material handling equipment and/or assistance from co-workers. Normal or corrected talking, hearing, and seeing abilities are sufficient to perform required tasks. Supplemental Physical Requirements Standing Consistently 100% of the time Walking Consistently 71-100% of the time Sitting Rarely 1-10% of the time Bending Regularly 31-70% of the time Twisting Rarely 1-10% of the time Pushing Regularly 31-70% of the time Pulling Regularly 31-70% of the time Climbing Rarely 1-10% of the time Squatting/Kneeling Regularly 31-70% of the time Lifting Carrying 10lbs. or less Consistently 71-100% of the time Lifting Carrying 11-25 lbs. Regularly 31-70% of the time Lifting Carrying 26-50 lbs. Occasionally (with MHE) 11-30% of the time Longest Distance Carried - 50 Feet Heaviest Item carried - 25 lbs. Hand/Shoulder/Foot: Simple Grasp Consistently 71-100% of the time Hand/Shoulder/Foot: Power Grasp Regularly 31-70% of the time Hand/Shoulder/Foot: Fine Manipulation Consistently 71-100% of the time Hand/Shoulder/Foot: Gross Manipulation Rarely 1-10% of the time Ability to use a hand truck Regularly 31-70% of the time Reaching at or above shoulder level Regularly 31-70% of the time Reaching at or below shoulder level Consistently 71-100% of the time Operate foot controls or repetitive foot movement Rarely 1-10% of the time Talking/Hearing/Seeing -Normal or Corrected abilities sufficient to perform tasks Consistently 71-100% of the time Driving long distances in a vehicle for an hour or more None N/A Driving short distances getting in and out of vehicle repeatedly None N/A JOB MODIFICATION The physical aspects of the position may be modified, depending on the specific modification and the duration of the modification.

JOB SUMMARY: Merchandise inventory for sale, assist customers and operate the cash register as requested, while maintaining a neat, safe, orderly work environment in Outlet. Organize the store by stocking and placing merchandise. Maintain a neat, clean, and safe working and shopping environment by following good housekeeping practices. Assist customers: Greet customers with a friendly demeanor Actively assist customers in finding merchandise Report any problems/complaints to the Outlet Supervisor Ensure the store is clean, safe and orderly for all customers, employees, program participants, and visitors. Remove/sort unsold merchandise for recycling/disposal, as appropriate. Assist with opening and closing procedures as requested. Perform cashier duties as requested. Greet customers entering the outlet and thank them as they leave. SECONDARY DUTIES Perform related duties as assigned. Qualifications EDUCATION REQUIRED: A high school diploma or equivalent is preferred. LICENSE/CERTIFICATION REQ'D: None. EXPERIENCE REQUIRED: Retail sales and/or cash register experience or equivalent, including “as-is” retail experience preferred. KNOWLEDGE REQUIRED: Basic math ability. Familiarity with electronic cash registers (this may be learned on the job). Familiarity with Company and Retail policies and procedures (this may be learned on the job). Familiarity with electronic cash register (this may be learned on the job). Familiarity with Goodwill Central Coast's mission, Company, and retail policies (this can be learned on the job). EQUIPMENT USED: Typical sales and material handling equipment; forklift. SKILLS/APTITUDES/TEMPERAMENTS: Ability to communicate in basic oral and written English. Ability to communicate in basic Spanish preferred. Ability to instruct new employees, as directed, in operational procedures. Ability to make decisions quickly and with confidence. Ability to perform various duties, often changing from one task to another without losing efficiency or composure. Ability to maintain a strong sales presence, demonstrating a high energy and enthusiastic work ethic that can be reflected in overall Outlet sales, cooperation with others, and employee morale. Ability to learn and accurately perform opening/closing procedures, cash register operation, bank deposit procedures, and related paperwork as they pertain to store operations; and, as needed, supervise cash register function. Ability to drive company vehicles and forklifts. This requires a good driving record, passing forklift training and obtaining forklift certification within 90 days of placement in the position, and may require evidence of personal liability insurance. Ability to price merchandise at fair market value. Ability to coordinate eye/hand/foot movements to safely move in around fixtures and merchandise. Ability to move hands and fingers quickly to operate cash register and handle merchandise. Ability to make judgments and decisions and communicate these clearly based on established policies. Ability to demonstrate satisfactory attendance as outlined in Company policy. Ability to adhere to safe work practices as documented in Company safety policies; report safety hazards/accidents promptly to supervisor or safety committee member. JOB SETTING Work is performed in a large warehouse made of metal, and in the adjacent outdoor area. The area is not climatically controlled, and the temperature will fluctuate widely. There is some exposure to dust, odors, and fumes. The working/standing surface is uniform. There is noise from radios. Work is completed in cooperation with sales staff and management. There is constant contact with the public. The job requires the incumbent to occasionally deal with short deadlines or special events, which may require some overtime. There are fluctuating periods of high activity/demands throughout the course of the workday. PHYSICAL DEMANDS The work pace is steady with constant standing and walking. The job involves moderate to heavy physical work demands requiring regular lifting/carrying of up to 50 lbs. Large or heavy items (over 50 lbs.) are moved by using appropriate material handling equipment and/or with assistance from co-workers. Safe handling procedures must be followed. Normal or corrected talking, hearing, and seeing abilities are sufficient to perform required tasks. Supplemental Physical Requirements Standing Consistently 100% of the time Walking Regularly 31-71% of the time Sitting Rarely 0-10% of the time Bending Consistently 71-100% of the time Twisting Rarely 0-10% of the time Pushing/Pulling Regularly 31-70% of the time Climbing Rarely 0-10% of the time Squatting/Kneeling Occasionally 11-30% of the time Lifting Carrying 10lbs. or less Regularly 31-70% of the time Lifting Carrying 11-25 lbs. Regularly 31-70% of the time Lifting Carrying 26-50 lbs. Regularly 31-70% of the time Longest Distance Carried - 25 Feet Heaviest Item carried -. 50 lbs. Hand/Shoulder/Foot: Simple Grasp Regularly 31-70% of the time Hand/Shoulder/Foot: Power Grasp Regularly 31-70% of the time Hand/Shoulder/Foot: Fine Manipulation Regularly 31-70% of the time Hand/Shoulder/Foot: Gross Manipulation Rarely 0-10% of the time Ability to use a hand truck Occasionally 11-30% of the time Reaching at or above shoulder level Occasionally 11-30% of the time Reaching at or below shoulder level Occasionally 11-30% of the time Operate foot controls or repetitive foot movement Occasionally 11-30% of the time Driving long distance in a vehicle for an hour or more None None Driving short distances getting in and out of vehicle repeatedly None None