Sales Associate jobs at Goodwill Central Coast - 21 jobs

JOB SUMMARY: Merchandise inventory for sale, assist customers and operate the cash register as requested, while maintaining a neat, safe, orderly work environment in Outlet. Organize the store by stocking and placing merchandise. Maintain a neat, clean, and safe working and shopping environment by following good housekeeping practices. Assist customers: Greet customers with a friendly demeanor Actively assist customers in finding merchandise Report any problems/complaints to the Outlet Supervisor Ensure the store is clean, safe and orderly for all customers, employees, program participants, and visitors. Remove/sort unsold merchandise for recycling/disposal, as appropriate. Assist with opening and closing procedures as requested. Perform cashier duties as requested. Greet customers entering the outlet and thank them as they leave. SECONDARY DUTIES Perform related duties as assigned. Qualifications EDUCATION REQUIRED: A high school diploma or equivalent is preferred. LICENSE/CERTIFICATION REQ'D: None. EXPERIENCE REQUIRED: Retail sales and/or cash register experience or equivalent, including “as-is” retail experience preferred. KNOWLEDGE REQUIRED: Basic math ability. Familiarity with electronic cash registers (this may be learned on the job). Familiarity with Company and Retail policies and procedures (this may be learned on the job). Familiarity with electronic cash register (this may be learned on the job). Familiarity with Goodwill Central Coast's mission, Company, and retail policies (this can be learned on the job). EQUIPMENT USED: Typical sales and material handling equipment; forklift. SKILLS/APTITUDES/TEMPERAMENTS: Ability to communicate in basic oral and written English. Ability to communicate in basic Spanish preferred. Ability to instruct new employees, as directed, in operational procedures. Ability to make decisions quickly and with confidence. Ability to perform various duties, often changing from one task to another without losing efficiency or composure. Ability to maintain a strong sales presence, demonstrating a high energy and enthusiastic work ethic that can be reflected in overall Outlet sales, cooperation with others, and employee morale. Ability to learn and accurately perform opening/closing procedures, cash register operation, bank deposit procedures, and related paperwork as they pertain to store operations; and, as needed, supervise cash register function. Ability to drive company vehicles and forklifts. This requires a good driving record, passing forklift training and obtaining forklift certification within 90 days of placement in the position, and may require evidence of personal liability insurance. Ability to price merchandise at fair market value. Ability to coordinate eye/hand/foot movements to safely move in around fixtures and merchandise. Ability to move hands and fingers quickly to operate cash register and handle merchandise. Ability to make judgments and decisions and communicate these clearly based on established policies. Ability to demonstrate satisfactory attendance as outlined in Company policy. Ability to adhere to safe work practices as documented in Company safety policies; report safety hazards/accidents promptly to supervisor or safety committee member. JOB SETTING Work is performed in a large warehouse made of metal, and in the adjacent outdoor area. The area is not climatically controlled, and the temperature will fluctuate widely. There is some exposure to dust, odors, and fumes. The working/standing surface is uniform. There is noise from radios. Work is completed in cooperation with sales staff and management. There is constant contact with the public. The job requires the incumbent to occasionally deal with short deadlines or special events, which may require some overtime. There are fluctuating periods of high activity/demands throughout the course of the workday. PHYSICAL DEMANDS The work pace is steady with constant standing and walking. The job involves moderate to heavy physical work demands requiring regular lifting/carrying of up to 50 lbs. Large or heavy items (over 50 lbs.) are moved by using appropriate material handling equipment and/or with assistance from co-workers. Safe handling procedures must be followed. Normal or corrected talking, hearing, and seeing abilities are sufficient to perform required tasks. Supplemental Physical Requirements Standing Consistently 100% of the time Walking Regularly 31-71% of the time Sitting Rarely 0-10% of the time Bending Consistently 71-100% of the time Twisting Rarely 0-10% of the time Pushing/Pulling Regularly 31-70% of the time Climbing Rarely 0-10% of the time Squatting/Kneeling Occasionally 11-30% of the time Lifting Carrying 10lbs. or less Regularly 31-70% of the time Lifting Carrying 11-25 lbs. Regularly 31-70% of the time Lifting Carrying 26-50 lbs. Regularly 31-70% of the time Longest Distance Carried - 25 Feet Heaviest Item carried -. 50 lbs. Hand/Shoulder/Foot: Simple Grasp Regularly 31-70% of the time Hand/Shoulder/Foot: Power Grasp Regularly 31-70% of the time Hand/Shoulder/Foot: Fine Manipulation Regularly 31-70% of the time Hand/Shoulder/Foot: Gross Manipulation Rarely 0-10% of the time Ability to use a hand truck Occasionally 11-30% of the time Reaching at or above shoulder level Occasionally 11-30% of the time Reaching at or below shoulder level Occasionally 11-30% of the time Operate foot controls or repetitive foot movement Occasionally 11-30% of the time Driving long distance in a vehicle for an hour or more None None Driving short distances getting in and out of vehicle repeatedly None None

Be the Face of Goodwill. Make a Difference Every Day. Goodwill Southern California is hiring Retail Associates to support our mission of Transforming Lives Through the Power of Work. As a Retail Associate, you'll play a vital role in creating a welcoming and organized shopping and donation experience that keeps our stores running efficiently and supports our community programs. What You'll Do: Provide excellent service to every customer and donor with professionalism and positivity. Operate cash registers, process transactions accurately, and handle donations with care. Sort, price, and merchandise donated goods to meet company standards. Maintain clean, safe, and organized work areas. Contribute to sales and production goals by supporting daily store operations. Work flexible shifts, including evenings, weekends, and holidays as needed. What You Bring: Ability to read, speak, and write basic English. Some retail, sales, or customer service experience preferred. Comfortable using point-of-sale and basic computer systems. Dependable, punctual, and motivated to support a team environment. A strong commitment to Goodwill's mission and RISE values (Respect, Integrity, Service, Excellence). Grow with a purpose - join Goodwill SoCal and help make every interaction an opportunity to uplift individuals, strengthen communities, and create brighter futures. #LI-DNI

The Retail Associate delivers a highly satisfied customer experience by engaging and interacting with all customers, achieving established goals, maintaining a clean and organized store environment and communicating the Goodwill mission. Essential Duties & Responsibilities Provide excellent service, engage with each customer and donor, while presenting a friendly and cooperative attitude Perform accurate Point of Sale (POS) and cash handling procedures. Communicate our Mission and acts in accordance with our values (RISE: Respect, Integrity, Service and Excellence) to our employees, customers and donors. Receive and accurately record donations using technology. Sort, clean, process, price donated goods, following company standards. Merchandise and maintain the sales floor. Maintain a clean and safe environment by following all personal protective equipment policies and procedures. Follow all safety rules and exercises caution in all work related activities. Load and unload trucks and performs necessary cleaning and janitorial work. Work flexible shifts; including nights, weekends, holidays and overtime when needed. Education & Experience Ability to read, speak and write Basic English. Ability to operate cash register, personal computer and other technology necessary to complete the activities assigned. Ability to share Goodwill's purpose with the customer or donor and ask for monetary donations. Ability to work with a diverse team. Some retail and sales experience helpful. Punctual and dependable attendance. Free from alcohol and drug abuse. Understands the basic philosophy of Goodwill and participates fully in carrying out its mission. Adheres to Goodwill's values of Respect, Integrity, Service, & Excellence. #LI-DNI

Be the Face of Goodwill. Make a Difference Every Day. Goodwill Southern California is hiring Retail Associates to support our mission of Transforming Lives Through the Power of Work. As a Retail Associate, you'll play a vital role in creating a welcoming and organized shopping and donation experience that keeps our stores running efficiently and supports our community programs. What You'll Do: Provide excellent service to every customer and donor with professionalism and positivity. Operate cash registers, process transactions accurately, and handle donations with care. Sort, price, and merchandise donated goods to meet company standards. Maintain clean, safe, and organized work areas. Contribute to sales and production goals by supporting daily store operations. Work flexible shifts, including evenings, weekends, and holidays as needed. What You Bring: Ability to read, speak, and write basic English. Some retail, sales, or customer service experience preferred. Comfortable using point-of-sale and basic computer systems. Dependable, punctual, and motivated to support a team environment. A strong commitment to Goodwill's mission and RISE values (Respect, Integrity, Service, Excellence). Grow with a purpose - join Goodwill SoCal and help make every interaction an opportunity to uplift individuals, strengthen communities, and create brighter futures. #LI-DNI

Be the Face of Goodwill. Make a Difference Every Day. Goodwill Southern California is hiring Retail Associates to support our mission of Transforming Lives Through the Power of Work. As a Retail Associate, you'll play a vital role in creating a welcoming and organized shopping and donation experience that keeps our stores running efficiently and supports our community programs. What You'll Do: Provide excellent service to every customer and donor with professionalism and positivity. Operate cash registers, process transactions accurately, and handle donations with care. Sort, price, and merchandise donated goods to meet company standards. Maintain clean, safe, and organized work areas. Contribute to sales and production goals by supporting daily store operations. Work flexible shifts, including evenings, weekends, and holidays as needed. What You Bring: Ability to read, speak, and write basic English. Some retail, sales, or customer service experience preferred. Comfortable using point-of-sale and basic computer systems. Dependable, punctual, and motivated to support a team environment. A strong commitment to Goodwill's mission and RISE values (Respect, Integrity, Service, Excellence). Grow with a purpose - join Goodwill SoCal and help make every interaction an opportunity to uplift individuals, strengthen communities, and create brighter futures. #LI-DNI

Be the Face of Goodwill. Make a Difference Every Day. Goodwill Southern California is hiring Retail Associates to support our mission of Transforming Lives Through the Power of Work. As a Retail Associate, you'll play a vital role in creating a welcoming and organized shopping and donation experience that keeps our stores running efficiently and supports our community programs. What You'll Do: Provide excellent service to every customer and donor with professionalism and positivity. Operate cash registers, process transactions accurately, and handle donations with care. Sort, price, and merchandise donated goods to meet company standards. Maintain clean, safe, and organized work areas. Contribute to sales and production goals by supporting daily store operations. Work flexible shifts, including evenings, weekends, and holidays as needed. What You Bring: Ability to read, speak, and write basic English. Some retail, sales, or customer service experience preferred. Comfortable using point-of-sale and basic computer systems. Dependable, punctual, and motivated to support a team environment. A strong commitment to Goodwill's mission and RISE values (Respect, Integrity, Service, Excellence). Grow with a purpose - join Goodwill SoCal and help make every interaction an opportunity to uplift individuals, strengthen communities, and create brighter futures. #LI-DNI

Merchandise inventory for sale, assist customers and operate the cash registers as requested, while maintaining a neat, safe, orderly work environment in Outlet. Organize the store by stocking and placing merchandise. Maintain a neat, clean, and safe working and shopping environment by following good housekeeping practices. Assist customers by helping them find merchandise and/or by carrying their paid merchandise to their vehicles (does not include loading items into customers' vehicles) and by reporting any problems/complaint to the Outlet Supervisor Remove/sort unsold merchandise for recycling/disposal, as appropriate. Assist with opening and closing procedures as requested. Perform cashier duties as requested. Greet customers entering the outlet and thank them as they leave. SECONDARY DUTIES Perform related duties as assigned Qualifications JOB SPECIFICATIONS EDUCATION REQUIRED: High School diploma or equivalent preferred. LICENSE/CERTIFICATION REQ'D: None. EXPERIENCE REQUIRED: None. Retail sales and/or cash register experience or equivalent, including “as-is” retail experience preferred. KNOWLEDGE REQUIRED: Basic math ability. Familiarity with electronic cash registers (this may be learned on-the-job). Familiarity with Company and Retail policies and procedures (this may be learned on-the- job). Familiarity with electronic cash register (this may be learned on-the-job). Familiarity with Goodwill Central Coast's mission, Company and retail policies (this can be learned on-the-job). EQUIPMENT USED: Typical sales and material handling equipment; forklift. SKILLS/APTITUDES/TEMPERAMENTS: Ability to communicate in basic oral and written English. Ability to communicate in basic Spanish preferred. Ability to instruct new employees, as directed, in operational procedures. Ability to make decisions quickly and with confidence. Ability to perform a variety of duties, often changing from one task to another without loss of efficiency or composure. Ability to maintain a strong sales presence demonstrating a high energy and enthusiastic work ethic that can be reflected in overall Outlet sales, cooperation with others and employee morale. Ability to learn and accurately perform opening/closing procedures, cash register operation, bank deposit procedures and related paperwork as it pertains to store operations; and as needed, supervise cash register function. Ability to drive company vehicles and forklift. This requires a good driving record, passing forklift training and obtaining forklift certification within 90 days of placement in the position, and may require evidence of personal liability insurance. Ability to price merchandise at fair market value. Ability to coordinate eye/hand/foot movements to safely move in around fixtures and merchandise. Ability to move hands and fingers quickly to operate cash register and handle merchandise. Ability to make judgments and decisions and communicate these clearly based on established policies. Ability to demonstrate satisfactory attendance as outlined in Company policy. Ability to adhere to safe work practices as documented in Company safety policies; report safety hazards/accidents promptly to supervisor or safety committee member. JOB SETTING Work is performed in a large warehouse made of metal, and in the adjacent outdoor area. The area is not climatically controlled, and the temperature will fluctuate widely. There is some exposure to dust, odors, and fumes. The working/standing surface is uniform. There is noise from radios. Work is completed in cooperation with sales staff and management. There is constant contact with the public. The job requires the incumbent to occasionally deal with short deadlines or special events, which may require some overtime. There are fluctuating periods of high activity/demands throughout the course of the workday. PHYSICAL DEMANDS The work pace is steady with constant standing and walking. The job involves moderate to heavy physical work demands requiring regular lifting/carrying of up to 50 lbs. Large or heavy items (over 50 lbs.) are moved by using appropriate material handling equipment and/or with assistance from co-workers. Safe handling procedures must be followed. Normal or corrected talking, hearing, and seeing abilities are sufficient to perform required tasks. SUPPLEMENTAL PHYSICAL REQUIREMENTS Sitting------------------------ Occasionally, 11-30% of the time Walking---------------------- Regularly, 31-70% of the time Standing--------------------- Regularly 31-70% of the time Bending/Stooping--------- Regularly, 31-70% of the time Squatting/Kneeling-------- Occasionally, 11-30% of the time Twisting---------------------- None Climbing----------------------- Rarely, 0-10% of the time Pushing/Pulling--------------- Regularly, 31-70% of the time Lift/Carrying-------------------- Regularly, 31-70% of the time (10 lbs. or less) Occasionally, 11-30% of the time (11-25 lbs.) Occasionally, 11-30% of the time (26-50 lbs.) Longest distance carried: 25 feet Heaviest item carried: 50 lbs. Hand/Shoulder/Foot: Simple grasping---------------------- Regularly, 31-70% of the time Power grasping------------------------ Regularly, 31-70% of the time Fine Manipulation--------------------- Occasionally, 11-30% of the time Reaching at or above shoulder level------ Occasionally, 11-30% of the time Reaching at or below shoulder level------ Occasionally, 11-30% of the time Operate foot controls Or repetitive foot movement----------------- Occasionally, 11-30% of the time Forklift, vehicles, handtrucks JOB MODIFICATION: The physical aspects of the position may be able to be modified, depending on the specific modification and the duration of the modification required.

Works as a member of the store team to lead an excellent customer and brand experience, and promote sales for Goodwill of the San Francisco Bay. Responsible for running registers as well as working to maintain sales floor standards. Essential Duties and Responsibilities: Performs Point of Sale (POS) responsibilities and processes all forms of payments. Asks each customer for cash donations at POS. Establishes or identifies prices of goods via the type of merchandise, identifying markings, or asking for help from an on-site leader. Completes closing procedures, as necessary. Maintains regular and consistent in-person attendance. Greets customers that enter in the store and thanks customers leaving the establishment. Maintains sales floor by following floorwork and PPM (picture process map) standards. Stocks merchandise in appropriate area as assigned. Utilizes systems, including phones and paging systems to make regularly scheduled announcements. Maintains a clean and safe environment. Maintains regular and consistent in-person attendance. Models Goodwill Core Values - Trust, Collaboration, Engagement, Ownership, and Innovation. Performs other related duties, as assigned. Minimum Qualifications (Education, Experience, Skills): High School education or equivalent experience Excellent customer service skills Excellent math skills preferred Ability to communicate and understand instructions, both verbal and written, in English Must be at least 18 years of age or older Ability to pass a background check and drug screen, where applicable for position Ability to speak and read English proficiently Reasonable Accommodation Statement: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. Pay Range Minimum $18.15 Working at Goodwill is more than a job-it is an opportunity for people needing a second chance in entering or re-entering the workplace to build the foundation of knowledge, skills, and experience to advance in their careers. Our supportive employment programs provide an opportunity to learn while you earn to advance along technology, retail, warehousing and logistics, e-commerce or our Corporate Services Career Pathways program. Full-time jobs at Goodwill SF Bay offer medical, dental & vision insurance, a retirement fund, professional development training, commuter benefits, flexible healthcare spending account, and a mental health + wellbeing employee assistance program, in addition to a positive, growth-oriented environment. Become a valued member of an organization where good work meets community impact. Our mission is: Empowering Individuals, Strengthening Families, and Building Stronger Communities. Goodwill provides no-cost career development, training, and education services to help individuals build a better life for themselves and their families. Our core values are Trust, Collaboration, Engagement, Ownership, and Innovation. Everything we accomplish as a team is centered around these core values. Together, we create an inclusive and welcoming environment for each other. With stores conveniently located near you, you can work for a company where team strength and success are valued and encouraged. Join our team and gain opportunities for job growth at Goodwill and beyond. Goodwill of the San Francisco Bay is an equal opportunity employer. Qualified individuals seeking employment are considered without regard to race (including traits associated with race, e.g., hairstyles), color, religion, sex (including pregnancy and related conditions, sexual orientation, or gender identity), national origin, disability, military status, age, genetic information, or any other category protected by applicable federal, state and local fair employment practice laws. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Individuals with a disability may be entitled to a reasonable accommodation under the Americans with Disabilities Act and/or state or local laws. Please contact Goodwill of the San Francisco Bay at ************** option 6 or ********************* if you need assistance or an accommodation due to a disability as defined by the Americans with Disabilities Act. For questions about your application or employment with Goodwill of the San Francisco Bay, please contact our Candidate Support Line at **************, option 5. PHISHING SCAM WARNING: Goodwill of Central and Northern Arizona/Goodwill Industries of Monocacy Valley, Inc/Goodwill of the San Francisco Bay (“GCNA/GIMV/GSFB”) are among several companies recently made aware of a phishing scam involving con artists posing as hiring managers recruiting via email, text and social media. The imposters are creating misleading email accounts, conducting remote “interviews,” and making artificial job offers in order to collect personal and financial information from unsuspecting individuals. Please note that GCNA/GIMV/GSFB only use company email addresses, which contain “@goodwillaz.org” or "@gimv.org” or "@sfgoodwill.org", to communicate with candidates via email. The company also uses secure tools on our website to receive data from applicants and would never ask them to submit their personal banking information to apply for an open job. If you are contacted by someone about an open job at GCNA/GIMV/GSFB please verify the domain of the sender's email address and that they are asking you to apply on this website. If you believe you have been a victim of a phishing scam, please visit the Department of Homeland Security's Cyber Smart website (********************************************* to learn how to report it.

JOB SUMMARY: Perform related duties supporting the operation of retail store locations. Serve donors and customers in various ways, ensuring a safe and welcoming environment. Provide outstanding customer service to promote store sales and achieve store goals. ESSENTIAL DUTIES Greet donors and customers when they enter the store location and/or attached donation site. Offer assistance and suggestions to customers when making product selections. Become trained in cash handling and using the store cash register system. Utilize training to complete customer transactions accurately while following all related procedures. Assist with store opening/closing procedures. Merchandise inventory on the sales floor, following defined procedures. Straighten and/or rearrange merchandise to increase customer appeal and ensure a neat and safe work environment. Assist with stock rotation and markdowns as directed by the Store Manager or designee. Prepare store donations and rotated merchandise for transfer to the central processing plant. Communicate problems, complaints, potential theft, and/or safety issues to the Store Manager or designee. SECONDARY DUTIES May perform Donor services such as taking donations, documenting donation information and communicating with Donors. Will perform duties related to daily sanitizing of store and donation locations. May perform minor janitorial duties as required/assigned. Store Associates may need to perform related duties not listed on this job description. Qualifications JOB SPECIFICATIONS EDUCATION REQUIRED: A high school diploma or equivalent is preferred. LICENSE/CERTIFICATION REQUIRED: N/A EXPERIENCE REQUIRED: None; previous sales experience preferred. KNOWLEDGE REQUIRED: Basic math ability. Familiarity with Goodwill Central Coast's mission, general Company, and retail policies (this may be learned on the job). Familiarity with electronic cash registers (this may be learned on the job) EQUIPMENT USED: Material handling equipment includes carts, (hand trucks) dollies, and racks. Typical retail store equipment. Cash register, computer-based system and other related automated tools. Cash counting equipment. SKILLS/APTITUDES/TEMPERAMENTS: Ability to communicate in basic oral and written English. Ability to communicate in basic Spanish desirable. Ability to maintain self-control, deal effectively with public and work in cooperation with co- workers. Ability to tactfully explain decisions and present information clearly as it pertains to store policies. Ability to learn cash register operation, related store operations paperwork, and assisting in performing opening/closing procedures. Ability to understand and accept directions and follow procedures. Ability to coordinate eye/hand/foot movement to safely handle and/or move merchandise to minimize damage and eliminate hazards and accidents/injuries. Ability to move hands and fingers quickly to operate cash register. Ability to perform both repetitive and varied duties without loss of composure or efficiency. Ability to demonstrate satisfactory attendance, as outlined in Goodwill Central Coast policy. Ability to adhere to safe work practices as documented in Company safety policies; ability to report safety hazards/accidents promptly to supervisor or safety committee member. EMOTIONAL EFFORT: The job involves some emotional effort. There are recurring deadlines requiring little or no overtime. The work environment is routine with periods of high activity/demands. JOB SETTING Work is performed in an enclosed storeroom floor. The area is heated and ventilated. Some locations have a receiving area which is less climactically controlled and where work is occasionally performed. The working/standing surface is uniform. Dust and dirt is controlled by daily cleaning of work area and are insignificant. Noise and vibrations are insignificant; however, radios and/or televisions may be turned on. PHYSICAL DEMANDS The work pace is steady with constant standing and walking. Frequent lifting/carrying of objects weighing up to 15 lbs., with regular lifting/carrying of objects weighing up to 25 lbs. is required. Large or heavier items (26 lbs. or more) are moved by using appropriate material handling equipment and/or assistance from co-workers. Normal or corrected talking, hearing, and seeing abilities are sufficient to perform required tasks. Supplemental Physical Requirements Standing Consistently 71-100% of the time Walking Consistently 71-100% of the time Sitting Rarely 1-10% of the time Bending Rarely 1-10% of the time Twisting Rarely 1-10% of the time Pushing Regularly 31-70% of the time Pulling Rarely 1-10% of the time Climbing Rarely 1-10% of the time Squatting/Kneeling Occasionally 11-30% of the time Lifting Carrying 10lbs. or less Consistently 71-100% of the time Lifting Carrying 11-25 lbs. Regularly 31-70% of the time Lifting Carrying 26-50 lbs. Occasionally 11-30% of the time Longest Distance Carried - 50 Feet Heaviest Item carried - 25 lbs. Hand/Shoulder/Foot: Simple Grasp Consistently 71-100% of the time Hand/Shoulder/Foot: Power Grasp Consistently 71-100% of the time Hand/Shoulder/Foot: Fine Manipulation Regularly 31-70% of the time Hand/Shoulder/Foot: Gross Manipulation Rarely 1-10% of the time Ability to use a hand truck Regularly 31-70% of the time Reaching at or above shoulder level Regularly 31-70% of the time Reaching at or below shoulder level Consistently 71-100% of the time Operate foot controls or repetitive foot movement None Other than walking Driving long distances in a vehicle for an hour or more None N/A Driving short distances getting in and out of vehicle repeatedly None N/A JOB MODIFICATION Depending on the specific modification and its duration, the physical aspects of the position may be modified.

Support Operational Excellence and Help Maximize Goodwill's Impact. Goodwill Southern California is seeking a Retail Merchandise Recovery Associate to support merchandise quality control, recovery, and operational consistency across our retail system. This warehouse-based role plays a key part in maximizing revenue, improving product flow, and ensuring merchandise is properly allocated to the right sales channels - all contributing directly to our mission of Transforming Lives Through the Power of Work. What You'll Do: Merchandise Evaluation & Recovery Inspect merchandise and Mobile Unit Transports (MUTs) before they reach the Outlet to identify sellable or brand-name items suitable for return to retail stores. Build and maintain “second-chance” MUTs for redistribution back to stores. Process & Compliance Review Review labeling, tagging, and assembly of MUTs for accuracy and consistency. Document process errors through written notes and photos; report findings to retail leadership to support training and process improvement. Reporting & Communication Use company-issued devices to complete reports, upload images, and communicate recovery findings. Maintain organized records of recovered merchandise, errors, and trends. Safety & Operational Support Follow all established safety protocols and use required PPE. Work independently while demonstrating accountability, accuracy, and attention to detail. What You Bring: High school diploma or GED required. Basic English reading, writing, and speaking abilities. Ability to follow written and oral instructions consistently. Some retail, warehouse, or production experience helpful. Ability to work with a diverse team in a fast-paced environment. Safety-conscious mindset and strong attention to detail. Bilingual (Spanish/English) preferred. Ability to use an iPhone or tablet to take photos, send messages, and complete basic digital forms. Reliable, punctual, and committed to Goodwill's RISE values: Respect, Integrity, Service, and Excellence. Why You'll Love It Here: Make a direct impact by helping recover valuable merchandise and reduce waste. Support store performance and mission revenue through quality control and recovery efforts. Join a values-based team with opportunities for growth across Retail and Supply Chain pathways. Work in a mission-driven environment where your contributions support job creation and community programs. Join our Retail Operations team and help ensure every donation reaches its highest purpose - supporting our mission and strengthening our community.

Provide outstanding Customer and Donor service at retail store locations. Assist customers with transactions, product selection and perform related duties to support retail duties to support retail store operations. Responsible for store operations in the absence of the Store Manager and Assistant Store Manager. ESSENTIAL DUTIES Oversee basic store operations in the absence of the Store Manager and Assistant Manager (including making bank deposits), ensuring store staff deliver customer service according to defined procedures. Provide guidance to staff on sales questions or issues; inform Store Manager or designee of personnel-related problems. Greet store customers; offer assistance and suggestions to customers in making product selections. Ring up sales on cash register, following cash handling procedures. Perform defined store opening/closing procedures. Place/display inventory on sales floor, following defined procedures. Straighten and/or rearrange merchandise to increase customer appeal and ensure a neat and safe work environment. Assist with stock rotation and markdowns, as directed by the Store Manager or designee. Prepare store donations and rotated merchandise for transfer. Communicate problems, complaints, potential theft and/or safety issues to the Store Manager or designee. SECONDARY DUTIES May perform Donor services such as taking donations, documenting donation information and communicating with Donors. Will perform duties related to daily sanitizing of store and donation locations. May perform minor janitorial duties as required/assigned. Lead Sales Associates may need to perform related duties not listed on this job description. Qualifications JOB SPECIFICATIONS EDUCATION REQUIRED: High school diploma or equivalent preferred. LICENSE/CERTIFICATION REQ'D: May require a valid California class C driver license, depending on specific position. EXPERIENCE REQUIRED: Six month previous sales associate experience or equivalent. KNOWLEDGE REQUIRED: Basic math ability. Familiarity with electronic cash registers. Familiarity with Goodwill Central Coast's mission and general Company and retail policies (this may be learned on-the-job). EQUIPMENT USED: Typical retail store equipment; typical office equipment. SKILLS/APTITUDES/TEMPERAMENTS: Ability to communicate effectively in English, both orally and in writing. Ability to communicate in basic Spanish preferred. Ability to maintain self-control, deal effectively with public and work in cooperation with co-workers. Ability to tactfully explain decisions and present information clearly. Ability to learn and perform opening/closing procedures, cash register operation, bank deposit procedures and related store operations paperwork. Ability to understand and accept directions and follow procedures. Ability to coordinate eye/hand/foot movement to safely handle and/or move merchandise to minimize damage and eliminate hazards and accidents/injuries. Ability to move hands and fingers quickly to operate cash register. Ability to perform both repetitive and varied duties without loss of composure or efficiency. Ability to demonstrate satisfactory attendance, as outlined in Goodwill Central Coast policy. Depending on the specific position, may require ability to drive a vehicle in the transaction of Company business. This requires a good driving record, and may require proof of personal vehicle liability insurance. Ability to adhere to safe work practices as documented in Company safety policies; ability to report safety hazards/accidents promptly to supervisor or safety committee member. EMOTIONAL EFFORT: The job involves limited emotional effort. There are few deadlines requiring little or no overtime. The work environment is routine with isolated periods of high activity/demands. JOB SETTING Work is performed in an enclosed storeroom floor. The area is heated and ventilated. Some locations have a receiving area which is less climactically controlled and where work is occasionally performed. The working/standing surface is uniform. Dust and dirt is controlled by daily cleaning of work area and are insignificant. Noise and vibrations are insignificant; however, radios and/or televisions may be turned on. PHYSICAL DEMANDS The work pace is steady with constant standing and walking. Frequent lifting/carrying of objects weighing up to 15 lbs., with regular lifting/carrying of objects weighing up to 25 lbs. is required. Large or heavier items (26 lbs. or more) are moved by using appropriate material handling equipment and/or assistance from co-workers. Normal or corrected talking, hearing, and seeing abilities are sufficient to perform required tasks. SUPPLEMENTAL PHYSICAL REQUIREMENTS Standing--------------------- Consistently, 71-100% of the time Walking---------------------- Consistently, 71-100% of the time Sitting------------------------ Rarely, 0-10% of the time Bending---------------------- Regularly, 31-70% of the time Pushing/pulling------------- Regularly, 31-70% of the time Twisting--------------------- None Climbing--------------------- Occasionally, 11-30% of the time Squatting/kneeling-------- Regularly, 31-70% of the time Lifting/carrying------------- Regularly, 31-70% of the time (0-25 lbs.) Longest distance carried: 50 feet. Heaviest item carried: 25 lbs. Reaching at or above shoulder level------ Regularly, 31-70% of the time Reaching at or below shoulder level------ Regularly, 31-70% of the time Hand/finger dexterity-------------------------- Consistently, 71-100% of the time Talking/hearing/seeing----------------------- Normal or corrected abilities sufficient to perform tasks. JOB MODIFICATION The physical aspects of the position may be able to be modified, depending on the specific modification and the duration of the modification required.

Works as a member of the store team to lead an excellent customer and brand experience, and promote sales for Goodwill of Central and Northern Arizona (GCNA) and its affiliated entities. Responsible for running registers as well as working to maintain sales floor standards. Essential Duties and Responsibilities: Performs Point of Sale (POS) responsibilities and processes all forms of payments. Asks each customer for cash donations at POS. Establishes or identifies prices of goods via the type of merchandise, identifying markings, or asking for help from an on-site leader. Completes closing procedures, as necessary. Maintains regular and consistent in-person attendance. Greets customers that enter in the store and thanks customers leaving the establishment. Maintains sales floor by following floorwork and PPM (picture process map) standards. Stocks merchandise in appropriate area as assigned. Utilizes systems, including phones and paging systems to make regularly scheduled announcements. Maintains a clean and safe environment. Maintains regular and consistent in-person attendance. Models Goodwill Core Values - Trust, Collaboration, Engagement, Ownership, and Innovation. Performs other related duties, as assigned. Minimum Qualifications (Education, Experience, Skills): High School education or equivalent experience Excellent customer service skills Excellent math skills preferred Ability to communicate and understand instructions, both verbal and written, in English Must be at least 16 years of age or older Ability to pass a background check and drug screen, where applicable for position Ability to speak and read English proficiently You will be eligible for a comprehensive Total Rewards package, 1st of the month following 60 days of employment that includes the following: 5 Medical Plans Employer Funded Health Reimbursement Account (HRA) 3 Dental Plans Vision Plan 401K Employer Paid Life Insurance Employee Assistance Program (EAP) Paid Time Off; Sick and Vacation Paid Holidays These are just a few highlights of our key benefit offerings! Become a valued member of an organization where good work meets community impact. Our mission is: Empowering Individuals, Strengthening Families, and Building Stronger Communities. Goodwill provides no-cost career development, training, and education services to help individuals build a better life for themselves and their families. Our core values are Trust, Collaboration, Engagement, Ownership, and Innovation. Everything we accomplish as a team is centered around these core values. Together, we create an inclusive and welcoming environment for each other. With stores conveniently located near you, you can work for a company where team strength and success are valued and encouraged. Join our team and gain opportunities for job growth at Goodwill and beyond. Goodwill of Central and Northern Arizona is an equal opportunity employer. Qualified individuals seeking employment are considered without regard to race (including traits associated with race, e.g., hairstyles), color, religion, sex (including pregnancy and related conditions, sexual orientation, or gender identity), national origin, disability, military status, age, genetic information, or any other category protected by applicable federal, state and local fair employment practice laws. Individuals with a disability may be entitled to a reasonable accommodation under the Americans with Disabilities Act and/or state or local laws. Please contact Goodwill of Central and Northern Arizona at ************** option 6 or ********************* if you need assistance or an accommodation due to a disability as defined by the Americans with Disabilities Act. For questions about your application or employment with Goodwill of Central and Northern Arizona, please contact our Candidate Support Line at **************, option 5. PHISHING SCAM WARNING: Goodwill of Central and Northern Arizona/Goodwill Industries of Monocacy Valley, Inc. (“GCNA/GIMV”) are among several companies recently made aware of a phishing scam involving con artists posing as hiring managers recruiting via email, text and social media. The imposters are creating misleading email accounts, conducting remote “interviews,” and making artificial job offers in order to collect personal and financial information from unsuspecting individuals. Please note that GCNA/GIMV only use company email addresses, which contain “@goodwillaz.org” or @gimv.org”, to communicate with candidates via email. The company also uses secure tools on our website to receive data from applicants and would never ask them to submit their personal banking information to apply for an open job. If you are contacted by someone about an open job at GCNA/GIMV, please verify the domain of the sender's email address and that they are asking you to apply on this website. If you believe you have been a victim of a phishing scam, please visit the Department of Homeland Security's Cyber Smart website (********************************************* to learn how to report it.

Provide outstanding Customer and Donor service at retail store locations. Assist customers with transactions, product selection and perform related duties to support retail duties to support retail store operations. Responsible for store operations in the absence of the Store Manager and Assistant Store Manager. ESSENTIAL DUTIES Oversee basic store operations in the absence of the Store Manager and Assistant Manager (including making bank deposits), ensuring store staff deliver customer service according to defined procedures. Provide guidance to staff on sales questions or issues; inform Store Manager or designee of personnel-related problems. Greet store customers; offer assistance and suggestions to customers in making product selections. Ring up sales on cash register, following cash handling procedures. Perform defined store opening/closing procedures. Place/display inventory on sales floor, following defined procedures. Straighten and/or rearrange merchandise to increase customer appeal and ensure a neat and safe work environment. Assist with stock rotation and markdowns, as directed by the Store Manager or designee. Prepare store donations and rotated merchandise for transfer. Communicate problems, complaints, potential theft and/or safety issues to the Store Manager or designee. SECONDARY DUTIES May perform Donor services such as taking donations, documenting donation information and communicating with Donors. Will perform duties related to daily sanitizing of store and donation locations. May perform minor janitorial duties as required/assigned. Lead Sales Associates may need to perform related duties not listed on this job description. Qualifications JOB SPECIFICATIONS EDUCATION REQUIRED: High school diploma or equivalent preferred. LICENSE/CERTIFICATION REQ'D: May require a valid California class C driver license, depending on specific position. EXPERIENCE REQUIRED: Six month previous sales associate experience or equivalent. KNOWLEDGE REQUIRED: Basic math ability. Familiarity with electronic cash registers. Familiarity with Goodwill Central Coast's mission and general Company and retail policies (this may be learned on-the-job). EQUIPMENT USED: Typical retail store equipment; typical office equipment. SKILLS/APTITUDES/TEMPERAMENTS: Ability to communicate effectively in English, both orally and in writing. Ability to communicate in basic Spanish preferred. Ability to maintain self-control, deal effectively with public and work in cooperation with co-workers. Ability to tactfully explain decisions and present information clearly. Ability to learn and perform opening/closing procedures, cash register operation, bank deposit procedures and related store operations paperwork. Ability to understand and accept directions and follow procedures. Ability to coordinate eye/hand/foot movement to safely handle and/or move merchandise to minimize damage and eliminate hazards and accidents/injuries. Ability to move hands and fingers quickly to operate cash register. Ability to perform both repetitive and varied duties without loss of composure or efficiency. Ability to demonstrate satisfactory attendance, as outlined in Goodwill Central Coast policy. Depending on the specific position, may require ability to drive a vehicle in the transaction of Company business. This requires a good driving record, and may require proof of personal vehicle liability insurance. Ability to adhere to safe work practices as documented in Company safety policies; ability to report safety hazards/accidents promptly to supervisor or safety committee member. EMOTIONAL EFFORT: The job involves limited emotional effort. There are few deadlines requiring little or no overtime. The work environment is routine with isolated periods of high activity/demands. JOB SETTING Work is performed in an enclosed storeroom floor. The area is heated and ventilated. Some locations have a receiving area which is less climactically controlled and where work is occasionally performed. The working/standing surface is uniform. Dust and dirt is controlled by daily cleaning of work area and are insignificant. Noise and vibrations are insignificant; however, radios and/or televisions may be turned on. PHYSICAL DEMANDS The work pace is steady with constant standing and walking. Frequent lifting/carrying of objects weighing up to 15 lbs., with regular lifting/carrying of objects weighing up to 25 lbs. is required. Large or heavier items (26 lbs. or more) are moved by using appropriate material handling equipment and/or assistance from co-workers. Normal or corrected talking, hearing, and seeing abilities are sufficient to perform required tasks. SUPPLEMENTAL PHYSICAL REQUIREMENTS Standing--------------------- Consistently, 71-100% of the time Walking---------------------- Consistently, 71-100% of the time Sitting------------------------ Rarely, 0-10% of the time Bending---------------------- Regularly, 31-70% of the time Pushing/pulling------------- Regularly, 31-70% of the time Twisting--------------------- None Climbing--------------------- Occasionally, 11-30% of the time Squatting/kneeling-------- Regularly, 31-70% of the time Lifting/carrying------------- Regularly, 31-70% of the time (0-25 lbs.) Longest distance carried: 50 feet. Heaviest item carried: 25 lbs. Reaching at or above shoulder level------ Regularly, 31-70% of the time Reaching at or below shoulder level------ Regularly, 31-70% of the time Hand/finger dexterity-------------------------- Consistently, 71-100% of the time Talking/hearing/seeing----------------------- Normal or corrected abilities sufficient to perform tasks. JOB MODIFICATION The physical aspects of the position may be able to be modified, depending on the specific modification and the duration of the modification required. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process or to participate in the interview process, please contact Human Resources at HR_******************** or by calling ************.

Provide outstanding Customer and Donor service at retail store locations. Assist customers with transactions, product selection and perform related duties to support retail duties to support retail store operations. Responsible for store operations in the absence of the Store Manager and Assistant Store Manager. ESSENTIAL DUTIES Oversee basic store operations in the absence of the Store Manager and Assistant Manager (including making bank deposits), ensuring store staff deliver customer service according to defined procedures. Provide guidance to staff on sales questions or issues; inform Store Manager or designee of personnel-related problems. Greet store customers; offer assistance and suggestions to customers in making product selections. Ring up sales on cash register, following cash handling procedures. Perform defined store opening/closing procedures. Place/display inventory on sales floor, following defined procedures. Straighten and/or rearrange merchandise to increase customer appeal and ensure a neat and safe work environment. Assist with stock rotation and markdowns, as directed by the Store Manager or designee. Prepare store donations and rotated merchandise for transfer. Communicate problems, complaints, potential theft and/or safety issues to the Store Manager or designee. SECONDARY DUTIES May perform Donor services such as taking donations, documenting donation information and communicating with Donors. Will perform duties related to daily sanitizing of store and donation locations. May perform minor janitorial duties as required/assigned. Lead Sales Associates may need to perform related duties not listed on this job description. Qualifications JOB SPECIFICATIONS EDUCATION REQUIRED: High school diploma or equivalent preferred. LICENSE/CERTIFICATION REQ'D: May require a valid California class C driver license, depending on specific position. EXPERIENCE REQUIRED: Six month previous sales associate experience or equivalent. KNOWLEDGE REQUIRED: Basic math ability. Familiarity with electronic cash registers. Familiarity with Goodwill Central Coast's mission and general Company and retail policies (this may be learned on-the-job). EQUIPMENT USED: Typical retail store equipment; typical office equipment. SKILLS/APTITUDES/TEMPERAMENTS: Ability to communicate effectively in English, both orally and in writing. Ability to communicate in basic Spanish preferred. Ability to maintain self-control, deal effectively with public and work in cooperation with co-workers. Ability to tactfully explain decisions and present information clearly. Ability to learn and perform opening/closing procedures, cash register operation, bank deposit procedures and related store operations paperwork. Ability to understand and accept directions and follow procedures. Ability to coordinate eye/hand/foot movement to safely handle and/or move merchandise to minimize damage and eliminate hazards and accidents/injuries. Ability to move hands and fingers quickly to operate cash register. Ability to perform both repetitive and varied duties without loss of composure or efficiency. Ability to demonstrate satisfactory attendance, as outlined in Goodwill Central Coast policy. Depending on the specific position, may require ability to drive a vehicle in the transaction of Company business. This requires a good driving record, and may require proof of personal vehicle liability insurance. Ability to adhere to safe work practices as documented in Company safety policies; ability to report safety hazards/accidents promptly to supervisor or safety committee member. EMOTIONAL EFFORT: The job involves limited emotional effort. There are few deadlines requiring little or no overtime. The work environment is routine with isolated periods of high activity/demands. JOB SETTING Work is performed in an enclosed storeroom floor. The area is heated and ventilated. Some locations have a receiving area which is less climactically controlled and where work is occasionally performed. The working/standing surface is uniform. Dust and dirt is controlled by daily cleaning of work area and are insignificant. Noise and vibrations are insignificant; however, radios and/or televisions may be turned on. PHYSICAL DEMANDS The work pace is steady with constant standing and walking. Frequent lifting/carrying of objects weighing up to 15 lbs., with regular lifting/carrying of objects weighing up to 25 lbs. is required. Large or heavier items (26 lbs. or more) are moved by using appropriate material handling equipment and/or assistance from co-workers. Normal or corrected talking, hearing, and seeing abilities are sufficient to perform required tasks. SUPPLEMENTAL PHYSICAL REQUIREMENTS Standing--------------------- Consistently, 71-100% of the time Walking---------------------- Consistently, 71-100% of the time Sitting------------------------ Rarely, 0-10% of the time Bending---------------------- Regularly, 31-70% of the time Pushing/pulling------------- Regularly, 31-70% of the time Twisting--------------------- None Climbing--------------------- Occasionally, 11-30% of the time Squatting/kneeling-------- Regularly, 31-70% of the time Lifting/carrying------------- Regularly, 31-70% of the time (0-25 lbs.) Longest distance carried: 50 feet. Heaviest item carried: 25 lbs. Reaching at or above shoulder level------ Regularly, 31-70% of the time Reaching at or below shoulder level------ Regularly, 31-70% of the time Hand/finger dexterity-------------------------- Consistently, 71-100% of the time Talking/hearing/seeing----------------------- Normal or corrected abilities sufficient to perform tasks. JOB MODIFICATION The physical aspects of the position may be able to be modified, depending on the specific modification and the duration of the modification required.

Provide outstanding Customer and Donor service at retail store locations. Assist customers with transactions, product selection and perform related duties to support retail duties to support retail store operations. Responsible for store operations in the absence of the Store Manager and Assistant Store Manager. ESSENTIAL DUTIES Oversee basic store operations in the absence of the Store Manager and Assistant Manager (including making bank deposits), ensuring store staff deliver customer service according to defined procedures. Provide guidance to staff on sales questions or issues; inform Store Manager or designee of personnel-related problems. Greet store customers; offer assistance and suggestions to customers in making product selections. Ring up sales on cash register, following cash handling procedures. Perform defined store opening/closing procedures. Place/display inventory on sales floor, following defined procedures. Straighten and/or rearrange merchandise to increase customer appeal and ensure a neat and safe work environment. Assist with stock rotation and markdowns, as directed by the Store Manager or designee. Prepare store donations and rotated merchandise for transfer. Communicate problems, complaints, potential theft and/or safety issues to the Store Manager or designee. SECONDARY DUTIES May perform Donor services such as taking donations, documenting donation information and communicating with Donors. Will perform duties related to daily sanitizing of store and donation locations. May perform minor janitorial duties as required/assigned. Lead Sales Associates may need to perform related duties not listed on this job description. Qualifications JOB SPECIFICATIONS EDUCATION REQUIRED: High school diploma or equivalent preferred. LICENSE/CERTIFICATION REQ'D: May require a valid California class C driver license, depending on specific position. EXPERIENCE REQUIRED: Six month previous sales associate experience or equivalent. KNOWLEDGE REQUIRED: Basic math ability. Familiarity with electronic cash registers. Familiarity with Goodwill Central Coast's mission and general Company and retail policies (this may be learned on-the-job). EQUIPMENT USED: Typical retail store equipment; typical office equipment. SKILLS/APTITUDES/TEMPERAMENTS: Ability to communicate effectively in English, both orally and in writing. Ability to communicate in basic Spanish preferred. Ability to maintain self-control, deal effectively with public and work in cooperation with co-workers. Ability to tactfully explain decisions and present information clearly. Ability to learn and perform opening/closing procedures, cash register operation, bank deposit procedures and related store operations paperwork. Ability to understand and accept directions and follow procedures. Ability to coordinate eye/hand/foot movement to safely handle and/or move merchandise to minimize damage and eliminate hazards and accidents/injuries. Ability to move hands and fingers quickly to operate cash register. Ability to perform both repetitive and varied duties without loss of composure or efficiency. Ability to demonstrate satisfactory attendance, as outlined in Goodwill Central Coast policy. Depending on the specific position, may require ability to drive a vehicle in the transaction of Company business. This requires a good driving record, and may require proof of personal vehicle liability insurance. Ability to adhere to safe work practices as documented in Company safety policies; ability to report safety hazards/accidents promptly to supervisor or safety committee member. EMOTIONAL EFFORT: The job involves limited emotional effort. There are few deadlines requiring little or no overtime. The work environment is routine with isolated periods of high activity/demands. JOB SETTING Work is performed in an enclosed storeroom floor. The area is heated and ventilated. Some locations have a receiving area which is less climactically controlled and where work is occasionally performed. The working/standing surface is uniform. Dust and dirt is controlled by daily cleaning of work area and are insignificant. Noise and vibrations are insignificant; however, radios and/or televisions may be turned on. PHYSICAL DEMANDS The work pace is steady with constant standing and walking. Frequent lifting/carrying of objects weighing up to 15 lbs., with regular lifting/carrying of objects weighing up to 25 lbs. is required. Large or heavier items (26 lbs. or more) are moved by using appropriate material handling equipment and/or assistance from co-workers. Normal or corrected talking, hearing, and seeing abilities are sufficient to perform required tasks. SUPPLEMENTAL PHYSICAL REQUIREMENTS Standing--------------------- Consistently, 71-100% of the time Walking---------------------- Consistently, 71-100% of the time Sitting------------------------ Rarely, 0-10% of the time Bending---------------------- Regularly, 31-70% of the time Pushing/pulling------------- Regularly, 31-70% of the time Twisting--------------------- None Climbing--------------------- Occasionally, 11-30% of the time Squatting/kneeling-------- Regularly, 31-70% of the time Lifting/carrying------------- Regularly, 31-70% of the time (0-25 lbs.) Longest distance carried: 50 feet. Heaviest item carried: 25 lbs. Reaching at or above shoulder level------ Regularly, 31-70% of the time Reaching at or below shoulder level------ Regularly, 31-70% of the time Hand/finger dexterity-------------------------- Consistently, 71-100% of the time Talking/hearing/seeing----------------------- Normal or corrected abilities sufficient to perform tasks. JOB MODIFICATION The physical aspects of the position may be able to be modified, depending on the specific modification and the duration of the modification required.

Perform related duties supporting the operation of retail store locations. Serve donors and customers in a variety of ways ensuring a safe and welcoming environment. Provide outstanding customer service to promote store sales and achieve store goals. ESSENTIAL DUTIES Greet donors and customers when they enter the store location and/or attached donation site. Offer assistance and suggestions to customers in making product selections. Become trained in cash handling and using the store cash register system. Utilize training to complete customer transactions accurately while following all related procedures. Assist with store opening/closing procedures. Merchandise inventory on sales floor, following defined procedures. Straighten and/or rearrange merchandise to increase customer appeal and ensure a neat and safe work environment. Assist with stock rotation and markdowns, as directed by the Store Manager or designee. Prepare store donations and rotated merchandise for transfer to the central processing plant. Communicate problems, complaints, potential theft and/or safety issues to the Store Manager or designee. SECONDARY DUTIES May perform Donor services such as taking donations, documenting donation information and communicating with Donors. Will perform duties related to daily sanitizing of store and donation locations. May perform minor janitorial duties as required/assigned. Store Associates may need to perform related duties not listed on this job description. Qualifications JOB SPECIFICATIONS EDUCATION REQUIRED: High school diploma or equivalent preferred LICENSE/CERTIFICATION REQUIRED: None. EXPERIENCE REQUIRED: None; previous sales experience preferred. KNOWLEDGE REQUIRED: Basic math ability. Familiarity with Goodwill Central Coast's mission and general Company and retail policies (this may be learned on-the-job). Familiarity with electronic cash registers (this may be learned on-the-job) EQUIPMENT USED: Material Handling Equipment such as carts, (hand trucks) dolly, and racks. Typical retail store equipment. Cash Register/Computer based system and other related automated tools. Cash Counting equipment. SKILLS/APTITUDES/TEMPERAMENTS: Ability to communicate in basic oral and written English. Ability to communicate in basic Spanish desirable. Ability to maintain self-control, deal effectively with public and work in cooperation with co- workers. Ability to tactfully explain decisions and present information clearly as it pertains to store policies. Ability to learn cash register operation, related store operations paperwork, and assisting in performing opening/closing procedures. Ability to understand and accept directions and follow procedures. Ability to coordinate eye/hand/foot movement to safely handle and/or move merchandise to minimize damage and eliminate hazards and accidents/injuries. Ability to move hands and fingers quickly to operate cash register. Ability to perform both repetitive and varied duties without loss of composure or efficiency. Ability to demonstrate satisfactory attendance, as outlined in Goodwill Central Coast policy. Ability to adhere to safe work practices as documented in Company safety policies; ability to report safety hazards/accidents promptly to supervisor or safety committee member. EMOTIONAL EFFORT: The job involves limited emotional effort. There are few deadlines requiring little or no overtime. The work environment is routine with isolated periods of high activity/demands. JOB SETTING Work is performed in an enclosed storeroom floor. The area is heated and ventilated. Some locations have a receiving area which is less climactically controlled and where work is occasionally performed. The working/standing surface is uniform. Dust and dirt is controlled by daily cleaning of work area and are insignificant. Noise and vibrations are insignificant; however, radios and/or televisions may be turned on. PHYSICAL DEMANDS The work pace is steady with constant standing and walking. Frequent lifting/carrying of objects weighing up to 15 lbs., with regular lifting/carrying of objects weighing up to 25 lbs. is required. Large or heavier items (26 lbs. or more) are moved by using appropriate material handling equipment and/or assistance from co-workers. Normal or corrected talking, hearing, and seeing abilities are sufficient to perform required tasks. SUPPLEMENTAL PHYSICAL REQUIREMENTS Standing--------------------- Consistently, 71-100% of the time Walking---------------------- Consistently, 71-100% of the time Sitting------------------------ Rarely, 0- 10% of the time Bending---------------------- Regularly, 31-70% of the time Pushing/pulling------------- Regularly, 31-70% of the time Twisting---------------------- None Climbing--------------------- Occasionally, 11- 30% of the time Squatting/kneeling-------- Occasionally, 11- 30% of the time Lifting/carrying------------- Regularly, 31-70% of the time Longest distance carried: 50 feet Heaviest item carried: 25 lbs Hand/Shoulder/Foot: Simple grasping--- Consistently, 71-100% of the time Power grasping------- Consistently, 71-100% of the time Fine Manipulation---Regularly, 31- 70% of the time Reaching at or above shoulder level----- Regularly, 31-70% of the time Reaching at or below shoulder level----- Consistently, 71-100% of the time Operate foot controls or repetitive foot movement --None (other than walking) JOB MODIFICATION: The physical aspects of the position may be able to be modified, depending on the specific modification and the duration of the modification required. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process or to participate in the interview process, please contact Human Resources at HR_******************** or by calling ************.

JOB SUMMARY: Provide outstanding Customer and Donor service at retail store locations. Assist customers with transactions, product selection and perform related duties to support retail store operations. Responsible for store operations in the absence of the Store Manager and Assistant Store Manager. ESSENTIAL DUTIES Oversee basic store operations in the absence of the Store Manager and Assistant Manager (including making bank deposits), ensuring store staff deliver customer service according to defined procedures. Provide guidance to staff on sales questions or issues; inform Store Manager or designee of personnel-related problems. Greet store customers; offer assistance and suggestions to customers in making product selections. Ring up sales on the cash register, following cash handling procedures. Perform defined store opening/closing procedures. Place/display inventory on the sales floor, following defined procedures. Straighten and/or rearrange merchandise to increase customer appeal and ensure a neat and safe work environment. Assist with stock rotation and markdowns as directed by the Store Manager or designee. Prepare store donations and rotated merchandise for transfer. Communicate problems, complaints, potential theft, and/or safety issues to the Store Manager or designee. SECONDARY DUTIES May perform Donor services such as taking donations, documenting donation information and communicating with Donors. Will perform duties related to daily sanitizing of store and donation locations. May perform minor janitorial duties as required/assigned. Lead Sales Associates may need to perform related duties not listed on this job description. Qualifications JOB SPECIFICATIONS EDUCATION REQUIRED: A high school diploma or equivalent is preferred. LICENSE/CERTIFICATION REQ'D: None. EXPERIENCE REQUIRED: Six months previous sales associate experience or equivalent. KNOWLEDGE REQUIRED: Basic math ability. Familiarity with electronic cash registers. Familiarity with Goodwill Central Coast's mission, general Company, and retail policies (this may be learned on the job). EQUIPMENT USED: Typical retail store equipment; typical office equipment. SKILLS/APTITUDES/TEMPERAMENTS: Ability to communicate effectively in English, both orally and in writing. Ability to communicate in basic Spanish preferred. Ability to maintain self-control, deal effectively with public and work in cooperation with co-workers. Ability to tactfully explain decisions and present information clearly. Ability to learn and perform opening/closing procedures, cash register operation, bank deposit procedures and related store operations paperwork. Ability to understand and accept directions and follow procedures. Ability to coordinate eye/hand/foot movement to safely handle and/or move merchandise to minimize damage and eliminate hazards and accidents/injuries. Ability to move hands and fingers quickly to operate cash register. Ability to perform both repetitive and varied duties without loss of composure or efficiency. Ability to demonstrate satisfactory attendance, as outlined in Goodwill Central Coast policy. Depending on the specific position, may require ability to drive a vehicle in the transaction of Company business. This requires a good driving record, and may require proof of personal vehicle liability insurance. Ability to adhere to safe work practices as documented in Company safety policies; ability to report safety hazards/accidents promptly to supervisor or safety committee member. EMOTIONAL EFFORT: The job involves some emotional effort. There are few deadlines requiring little or no overtime. The work environment is routine with isolated periods of high activity/demands. JOB SETTING Work is performed in an enclosed storeroom floor. The area is heated and ventilated. Some locations have a receiving area which is less climactically controlled and where work is occasionally performed. The working/standing surface is uniform. Dust and dirt is controlled by daily cleaning of work area and are insignificant. Noise and vibrations are insignificant; however, radios and/or televisions may be turned on. PHYSICAL DEMANDS The work pace is steady with constant standing and walking. Frequent lifting/carrying of objects weighing up to 15 lbs., with regular lifting/carrying of objects weighing up to 25 lbs. is required. Large or heavier items (26 lbs. or more) are moved by using appropriate material handling equipment and/or assistance from co-workers. Normal or corrected talking, hearing, and seeing abilities are sufficient to perform required tasks. Supplemental Physical Requirements Standing Consistently 71-100% of the time Walking Consistently 71-100% of the time Sitting Occasionally 11-30% of the time Bending Regularly 31-70% of the time Twisting Rarely 1-10% of the time Pushing Regularly 31-70% of the time Pulling Regularly 31-70% of the time Climbing Rarely 1-10% of the time Squatting/Kneeling Regularly 31-70% of the time Lifting Carrying 10lbs. or less Consistently 71-100% of the time Lifting Carrying 11-25 lbs. Regularly 31-70% of the time Lifting Carrying 26-50 lbs. Occasionally (with MHE) 11-30% of the time Longest Distance Carried - 50 Feet Heaviest Item carried - 25 lbs. Hand/Shoulder/Foot: Simple Grasp Consistently 71-100% of the time Hand/Shoulder/Foot: Power Grasp Regularly 31-70% of the time Hand/Shoulder/Foot: Fine Manipulation Consistently 71-100% of the time Hand/Shoulder/Foot: Gross Manipulation Rarely 1-10% of the time Ability to use a hand truck Regularly 31-70% of the time Reaching at or above shoulder level Regularly 31-70% of the time Reaching at or below shoulder level Consistently 71-100% of the time Operate foot controls or repetitive foot movement Rarely 1-10% of the time Talking/Hearing/Seeing -Normal or Corrected abilities sufficient to perform tasks Consistently 71-100% of the time Driving long distances in a vehicle for an hour or more None N/A Driving short distances getting in and out of vehicle repeatedly None N/A JOB MODIFICATION The physical aspects of the position may be modified, depending on the specific modification and the duration of the modification. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process or to participate in the interview process, please contact Human Resources at HR_******************** or by calling ************.

JOB SUMMARY: Provide outstanding Customer and Donor service at retail store locations. Assist customers with transactions, product selection and perform related duties to support retail store operations. Responsible for store operations in the absence of the Store Manager and Assistant Store Manager. ESSENTIAL DUTIES Oversee basic store operations in the absence of the Store Manager and Assistant Manager (including making bank deposits), ensuring store staff deliver customer service according to defined procedures. Provide guidance to staff on sales questions or issues; inform Store Manager or designee of personnel-related problems. Activlt seek out customers, greet store customers; offer assistance and suggestions to customers in making product selections. Ring up sales on the cash register, following cash handling procedures. Perform defined store opening/closing procedures. Place/display inventory on the sales floor, following defined procedures. Straighten and/or rearrange merchandise to increase customer appeal and ensure a neat and safe work environment. Assist with stock rotation and markdowns as directed by the Store Manager or designee. Prepare store donations and rotated merchandise for transfer. Ensure the store sales floor is clean and organized at all times providing a safe experience for shoppers, donors, vendors, employees, program participants, and all visitors. Communicate problems, complaints, potential theft, and/or safety issues to the Store Manager or designee. SECONDARY DUTIES May perform Donor services such as taking donations, documenting donation information and communicating with Donors. Will perform duties related to daily sanitizing of store and donation locations. May perform minor janitorial duties, including dusting as required/assigned. Lead Sales Associates may need to perform related duties not listed on this job Qualifications JOB SPECIFICATIONS EDUCATION REQUIRED: A high school diploma or equivalent is preferred. LICENSE/CERTIFICATION REQ'D: None. EXPERIENCE REQUIRED: Six months previous sales associate experience or equivalent. KNOWLEDGE REQUIRED: Basic math ability. Familiarity with electronic cash registers. Familiarity with Goodwill Central Coast's mission, general Company, and retail policies (this may be learned on the job). EQUIPMENT USED: Typical retail store equipment; typical office equipment. SKILLS/APTITUDES/TEMPERAMENTS: Ability to communicate effectively in English, both orally and in writing. Ability to communicate in basic Spanish preferred. Ability to maintain self-control, deal effectively with public and work in cooperation with co-workers. Ability to tactfully explain decisions and present information clearly. Ability to learn and perform opening/closing procedures, cash register operation, bank deposit procedures and related store operations paperwork. Ability to understand and accept directions and follow procedures. Ability to coordinate eye/hand/foot movement to safely handle and/or move merchandise to minimize damage and eliminate hazards and accidents/injuries. Ability to move hands and fingers quickly to operate cash register. Ability to perform both repetitive and varied duties without loss of composure or efficiency. Ability to demonstrate satisfactory attendance, as outlined in Goodwill Central Coast policy. Depending on the specific position, may require ability to drive a vehicle in the transaction of Company business. This requires a good driving record, and may require proof of personal vehicle liability insurance. Ability to adhere to safe work practices as documented in Company safety policies; ability to report safety hazards/accidents promptly to supervisor or safety committee member. EMOTIONAL EFFORT: The job involves some emotional effort. There are few deadlines requiring little or no overtime. The work environment is routine with isolated periods of high activity/demands. JOB SETTING Work is performed in an enclosed storeroom floor. The area is heated and ventilated. Some locations have a receiving area which is less climactically controlled and where work is occasionally performed. The working/standing surface is uniform. Dust and dirt is controlled by daily cleaning of work area and are insignificant. Noise and vibrations are insignificant; however, radios and/or televisions may be turned on. PHYSICAL DEMANDS The work pace is steady with constant standing and walking. Frequent lifting/carrying of objects weighing up to 15 lbs., with regular lifting/carrying of objects weighing up to 25 lbs. is required. Large or heavier items (26 lbs. or more) are moved by using appropriate material handling equipment and/or assistance from co-workers. Normal or corrected talking, hearing, and seeing abilities are sufficient to perform required tasks. Duties and responsibilities may be added, deleted or changed at any time at the discretion of management, formally or informally, either orally or in writing. Supplemental Physical Requirements Standing Consistently 100% of the time Walking Consistently 71-100% of the time Sitting Rarely 1-10% of the time Bending Regularly 31-70% of the time Twisting Rarely 1-10% of the time Pushing Regularly 31-70% of the time Pulling Regularly 31-70% of the time Climbing Rarely 1-10% of the time Squatting/Kneeling Regularly 31-70% of the time Lifting Carrying 10lbs. or less Consistently 71-100% of the time Lifting Carrying 11-25 lbs. Regularly 31-70% of the time Lifting Carrying 26-50 lbs. Occasionally (with MHE) 11-30% of the time Longest Distance Carried - 50 Feet Heaviest Item carried - 25 lbs. Hand/Shoulder/Foot: Simple Grasp Consistently 71-100% of the time Hand/Shoulder/Foot: Power Grasp Regularly 31-70% of the time Hand/Shoulder/Foot: Fine Manipulation Consistently 71-100% of the time Hand/Shoulder/Foot: Gross Manipulation Rarely 1-10% of the time Ability to use a hand truck Regularly 31-70% of the time Reaching at or above shoulder level Regularly 31-70% of the time Reaching at or below shoulder level Consistently 71-100% of the time Operate foot controls or repetitive foot movement Rarely 1-10% of the time Talking/Hearing/Seeing -Normal or Corrected abilities sufficient to perform tasks Consistently 71-100% of the time Driving long distances in a vehicle for an hour or more None N/A Driving short distances getting in and out of vehicle repeatedly None N/A JOB MODIFICATION The physical aspects of the position may be modified, depending on the specific modification and the duration of the modification. Please contact your Supervisor, any member of management or Human Resources ************ Ext 8242.

Assist the Outlet Supervisor with daily operations. Responsible for store operations in the absence of the Outlet Supervisor. Perform duties of Outlet Sales Associate. Oversee basic Outlet operations in the absence of the Outlet Supervisor (including making daily bank deposits), ensuring Outlet staff deliver customer service according to defined procedures. Provide guidance to staff on sales questions or issues; inform Outlet Supervisor or designee of personnel-related problems. Organize the store by stocking and placing merchandise. Maintain a neat, clean, and safe working and shopping environment by following good housekeeping practices. Assist customers: a) by helping them find merchandise and/or b) by carrying their paid merchandise to their vehicles (does not include loading items into customers' vehicles). c) by reporting any problems/complaint to the Outlet Supervisor Remove/sort unsold merchandise for recycling/disposal, as appropriate. Perform opening and closing procedures as required. Perform cashier duties as requested. Greet customers entering the outlet and thank them as they leave. SECONDARY DUTIES Preform Related duties as assigned Qualifications JOB SPECIFICATION EDUCATION REQUIRED: High School Diploma or equivalent preferred. EXPERIENCE REQUIRED: Minimum six months retail sales experience required; “as-is” retail experience preferred. LICENSE/CERTIFICATION REQ'D: Completion of forklift certification within 90 days of hire/placement. KNOWLEDGE REQUIRED: Basic math ability. Familiarity with electronic cash registers (this may be learned on-the-job). Familiarity with Company and Retail policies and procedures (this may be learned on-the-job). Familiarity with Goodwill Central Coast's mission, Company and retail policies (this can be learned on-the-job). EQUIPMENT USED: Typical sales and material handling equipment/ forklift. SKILLS/APTITUDES/TEMPERAMENTS: Ability to communicate effectively in English, both orally and in writing. Ability to communicate in basic Spanish preferred. Ability to instruct new employees, as directed, in operational procedures. Ability to make decisions quickly and with confidence. Ability to perform a variety of duties, often changing from one task to another without loss of efficiency or composure. Ability to maintain a strong sales presence demonstrating a high energy and enthusiastic work ethic that can be reflected in overall Outlet sales, cooperation with others and employee morale. Ability to learn and accurately perform opening/closing procedures, cash register operation, bank deposit procedures and related paperwork as it pertains to store operations; and as needed, supervise cash register function. Ability to drive forklift. This requires passing forklift training and obtaining forklift certification within 90 days of placement in the position. Ability to price merchandise at fair market value. Ability to coordinate eye/hand/foot movements to safely move in around fixtures and merchandise. Ability to move hands and fingers quickly to operate cash register and handle merchandise. Ability to make judgments and decisions and communicate these clearly based on established policies. Ability to demonstrate satisfactory attendance as outlined in Company policy. Ability to adhere to safe work practices as documented in Company safety policies; ability to report safety hazards/accidents promptly to supervisor or safety committee member. JOB SETTING Work is performed in a large warehouse made of metal, and in the adjacent outdoor area. The area is not climatically controlled, and the temperature will fluctuate widely. There is some exposure to dust, odors, and fumes. The working/standing surface is uniform. There is noise from radios. Work is completed in cooperation with sales staff and management. There is constant contact with the public. The job requires the incumbent to occasionally deal with short deadlines or special events, which may require some overtime. There are fluctuating periods of high activity/demands throughout the course of the workday. PHYSICAL DEMANDS The work pace is steady with constant standing and walking. The job involves moderate to heavy physical work demands requiring regular lifting/carrying of up to 50 lbs. Large or heavy items (over 50 lbs.) are moved by using appropriate material handling equipment and/or with assistance from co-workers. Safe handling procedures must be followed. Normal or corrected talking, hearing, and seeing abilities are sufficient to perform required tasks. SUPPLEMENTAL PHYSICAL REQUIREMENTS Sitting------------------------ Occasionally, 11-30% of the time Walking---------------------- Regularly, 31-70% of the time Standing--------------------- Regularly 31-70% of the time Bending/Stooping--------- Regularly, 31-70% of the time Squatting/Kneeling-------- Occasionally, 11-30% of the time Twisting---------------------- None Climbing----------------------- Rarely, 0-10% of the time Pushing/Pulling--------------- Regularly, 31-70% of the time Lift/Carrying-------------------- Regularly, 31-70% of the time (10 lbs. or less) Occasionally, 11-30% of the time (11-25 lbs.) Occasionally, 11-30% of the time (26-50 lbs.) Longest distance carried: 25 feet Heaviest item carried: 50 lbs Hand/Shoulder/Foot: Simple grasping---------------------- Regularly, 31-70% of the time Power grasping------------------------ Regularly, 31-70% of the time Fine Manipulation--------------------- Occasionally, 11-30% of the time Reaching at or above shoulder level------ Occasionally, 11-30% of the time Reaching at or below shoulder level------ Occasionally, 11-30% of the time Operate foot controls Or repetitive foot movement----------------- Occasionally, 11-30% of the time Forklift, vehicles, handtrucks JOB MODIFICATION: The physical aspects of the position may be able to be modified, depending on the specific modification and the duration of the modification required.