Associate Retailer jobs at Goodwill Duluth

GENERAL PURPOSE\: The Retail Associate is responsible for ensuring our Customers have a positive shopping experience. The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly manner, treats fellow Associates with respect, efficiently follows all company best practice standards as outlined in all work centers, and ensures proper merchandise presentation. The Retail Associate is expected to be engaged in these tasks as assigned during all working hours, and will be expected to perform a range of functions in all areas of the Store as business needs require. The Associate may be requested to perform additional tasks in specific situations, if performance of these tasks will help achieve our Customer service and operational goals. ESSENTIAL FUNCTIONS: Understands that safety is the number one priority and practices safe behaviors in everything they do. Maintains a high level of awareness on the sales floor to create a safe and secure shopping environment for everyone. Maintains clutter free, clear egress to emergency exits. Immediately corrects or reports any unsafe conditions or practices to Store Leadership. Treats all Customers and Associates with respect and courtesy; is friendly and professional at all times. Recognizes fellow Associates using Company recognition programs. Assists Customers in any way necessary - is register-trained, assists Customers with merchandise, and answers Customer questions in a polite and knowledgeable manner. Greets all Customers by making eye contact, smiling and saying “hello” throughout the Store as well as saying “thank you” with every register transaction. Provides prompt and efficient responses to Customers at all times. Responds to Customer Service calls immediately. Handles all Customer issues in a courteous and helpful way, calling a member of the Store Leadership when needed. Represents and supports the Company brand at all times. Maintains a professional appearance, and adheres to the Company dress code at all times. Performs daily assigned sizing and recovery per company best practice to ensure a neat, clean and organized store that is well-maintained and efficiently merchandised to standards. Expedites newly received merchandise receipts to the sales floor with a sense of urgency, merchandising all items per company best practice to the monthly presentation guidelines and maintaining merchandise/brand name familiarity within departments to assist Customers. Understands the Loss Prevention Awareness program, the Shortage Highway, the Store Protection Specialist (SPS) position (where applicable), and merchandise protection standards. As a representative of Ross Inc., demonstrates integrity and honesty in all interactions with Associates and Customers. Safeguards confidential information, cash and credit card information, and merchandise. Follows all Mark-Out-of-Stock (MOS) policies, including the identification of MOS merchandise, proper processing of each piece and the notification of Store Leadership to review and approve all disposals. Follows all policies and procedures concerning cash, check, charge card and refund transactions, voids and offline procedures. Maintains a high level of awareness and accuracy when handling bankable tenders. Demonstrates a sense of urgency to efficiently perform their role. Maximizes productivity by executing all Store best practices and minimizing steps and touches in their work flow. COMPETENCIES: Manages Work Processes Business Acumen Plans, Aligns & Prioritizes Builds Talent Collaborates Leading by Example Communicates Effectively Ensures Accountability & Execution QUALIFICATIONS AND SPECIAL SKILLS REQUIRED: Effectively communicate with Customers, Associates and Store Leadership in a friendly, respectful, cooperative and pleasant manner. Ability to perform basic mathematical calculations commonly used in retail environments. PHYSICAL REQUIREMENTS/ADA: Ability to use all Store equipment, including PDTs, registers and PC as required. Ability to spend up to 100% of working time standing, walking, and moving around the Store. Ability to regularly bend at the waist, squat, kneel, climb, carry, reach, and stoop. Ability to occasionally push, pull and lift more than 25 pounds. Ability to use janitorial equipment, rolling racks, ladders and other assigned supplies. Certain assignments may require other qualifications and skills. Associates who work Stockroom shifts\: Ability to regularly push, pull and lift more than 20 pounds. SUPERVISORY RESPONSIBILITIES: None DISCLAIMER This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion. Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.

Full-time Description This position is responsible for assisting in the day-to-day operations of the Habitat ReStore and maintaining a clean, safe and welcoming store environment. Serve as a point of customer contact: a. Welcome and interact with customers at the donation's acceptance area, in the store or on the phone b. Assist with unloading or loading of items c. Provide cashier coverage when needed Maintain communications with other ReStore areas to: a. Provide a consistent donor, shopper and volunteer experience b. Assist in tracking of donation activity at the donation's acceptance area c. Advocate for the Habitat for Humanity mission d. Complete virtual checks of store inventory and assist Communications Director with online or social media customer communications Product preparation and merchandising: a. Inspect donated items to determine if sellable and organize them into the appropriate categories/areas. Assist with the recycling or disposal of any unwanted items b. Prepare donations and purchased product for sales floor readiness (clean, price, package, label, etc.) c. Organize merchandise and displays while maintaining a clean and safe sales floor Other duties as assigned Schedule and Benefit: Full-time 8 hour shift 8:45 am - 5:15 pm Tuesday to Saturday 401 (k) matching up to 4% Habitat Match Health, Dental and Vision insurance Dependent health insurance coverage Employee assistance program Flexible spending account Life insurance Paid time off 13 Paid Holidays Parental leave Professional development assistance Referral program $16.75/hour Location: ReStore East, 4207 Monona Dr., Madison, WI 53716 Requirements Understand and appreciate the mission of HFH and ReStore · Good interpersonal and customer service skills · Ability to work mornings and afternoons, Tuesday thru Saturday · Proficiency with various programs including but not limited to MS Office (Word and excel), Outlook, Teams · Knowledge of building materials and hardware preferred but not required · Retail experience preferred but not required · Valid driver's license and a clean driving record are required · Ability to multi-task and work in a fast-paced team environment. · Ability to lift, push and pull up to 50 pounds and stand for an extended period of time physical job with the ability to lift, push and pull up to 50 pounds and stand for an extended period of time · High school diploma or equivalent is required. Habitat for Humanity of Dane County values a diverse workplace and strongly encourages women, people of color, LGBTQ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply. Habitat for Humanity of Dane County is an equal opportunity employer. This organization does not discriminate in employment and personnel practices on the basis of race, sex, sexual orientation, gender identity, age, handicap, religion, national origin or any other basis prohibited by applicable law. Salary Description $16.75/hour

Job DescriptionDescription: This position is responsible for assisting in the day-to-day operations of the Habitat ReStore and maintaining a clean, safe and welcoming store environment. Serve as a point of customer contact: a. Welcome and interact with customers at the donation's acceptance area, in the store or on the phone b. Assist with unloading or loading of items c. Provide cashier coverage when needed Maintain communications with other ReStore areas to: a. Provide a consistent donor, shopper and volunteer experience b. Assist in tracking of donation activity at the donation's acceptance area c. Advocate for the Habitat for Humanity mission d. Complete virtual checks of store inventory and assist Communications Director with online or social media customer communications Product preparation and merchandising: a. Inspect donated items to determine if sellable and organize them into the appropriate categories/areas. Assist with the recycling or disposal of any unwanted items b. Prepare donations and purchased product for sales floor readiness (clean, price, package, label, etc.) c. Organize merchandise and displays while maintaining a clean and safe sales floor Other duties as assigned Schedule and Benefit: Full-time 8 hour shift 8:45 am - 5:15 pm Tuesday to Saturday 401 (k) matching up to 4% Habitat Match Health, Dental and Vision insurance Dependent health insurance coverage Employee assistance program Flexible spending account Life insurance Paid time off 13 Paid Holidays Parental leave Professional development assistance Referral program $16.75/hour Location: ReStore East, 4207 Monona Dr., Madison, WI 53716 Requirements: Understand and appreciate the mission of HFH and ReStore · Good interpersonal and customer service skills · Ability to work mornings and afternoons, Tuesday thru Saturday · Proficiency with various programs including but not limited to MS Office (Word and excel), Outlook, Teams · Knowledge of building materials and hardware preferred but not required · Retail experience preferred but not required · Valid driver's license and a clean driving record are required · Ability to multi-task and work in a fast-paced team environment. · Ability to lift, push and pull up to 50 pounds and stand for an extended period of time physical job with the ability to lift, push and pull up to 50 pounds and stand for an extended period of time · High school diploma or equivalent is required. Habitat for Humanity of Dane County values a diverse workplace and strongly encourages women, people of color, LGBTQ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply. Habitat for Humanity of Dane County is an equal opportunity employer. This organization does not discriminate in employment and personnel practices on the basis of race, sex, sexual orientation, gender identity, age, handicap, religion, national origin or any other basis prohibited by applicable law.

Join team Goodwill! Immediate openings and competitive pay & benefits. Apply today! Outlet Retail Associate Full-Time 40 hours per week $14.00/hour True North Goodwill is a nonprofit organization regionally headquartered in Duluth, MN whose mission is transforming lives for generations through learning and the power of work. We provide training, jobs, and support services for people with barriers to employment who seek greater independence. Our mission is funded through the sale of donated clothing and household items in Goodwill stores and online. We are a group of nearly 300 mission minded employees in Northern MN & WI working as one. Each of us is essential to helping our community thrive and prosper. Goodwill offers a wide range of career pathways and growth ranging from entry-level to management in retail, transportation, mission services, and administrative/professional fields. By working at Goodwill, you can make an impact in your community. And we can show you how. Goodwill is an equal-opportunity employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status. Why we are a great place to work? Competitive pay & benefits Career advancement pathways Flexible work schedules to create a schedule that allows for a work/home balance. Bonus incentive plans Retirement & 401K planning with company match (Up to 6%) Employee Assistance Program (Crisis counseling, financial planning, legal consultation, mental health counseling, wellness resources) Knowing you are part of making an impact in people's lives Critical Illness and accident insurance Basic life insurance at no cost, with voluntary and spousal coverage options A culture built upon our core values of: Trust, Respect, Dedication, Responsibility, and Innovation Career support and planning Job Summary The Outlet Retail Associate is responsible for providing information and assistance to customers while maintaining a stocked and clean retail sales floor. This position requires appropriate money handling and safety/security practices in accordance with agency policy.Outlet Retail Associates must have the ability to sort, price and stock donated goods to meet or exceed production goals along with providing assistance to the Store Manager as needed. Duties and Responsibilities Sell merchandise and assist Store Manager. Greet and assist customers in the store in a pleasant, efficient manner. Accept donations and politely refuse items that cannot be taken. Operate the cash register and calculator as necessary and follow correct money handling and “Found Money” procedures. Fill out donor forms, gift certificates, store credit forms, donation receipts, and other forms as necessary. Be alert to shoplifting, ticket switching, etc. Follow all merchandise handling policies according to the Employee Purchase and Goods Security Policy, as well as maintaining store security. Be familiar with rehabilitative plan of clients assigned to the store. Work with them, as assigned, to improve their work skills and behaviors. Fill out daily store reports and handling daily bank deposits. See that new merchandise is put out on the sales floor daily, and that old merchandise is pulled daily according to the rotation schedule. Maintain a neat, clean store appearance. Keeping the merchandise counters, shelves, racks and displays full and in order. Meet or exceed daily sale goals by sorting donated goods, maintaining quality control and pricing per agency guidelines. Maintain a neat, clean production/staging area including keeping workstations free of non- production related items. Maintain work areas according to agency standards. Able to pleasantly and effectively work with customers and co-workers. Able to effectively manage a full changeover of outlet goods halfway through the day. To accept other related duties and responsibilities as from time to time may be assigned. Required Skills and Abilities Excellent verbal communication skills Excellent active listening skills Excellent customer service skills Ability to recommend merchandise to customers. Ability to learn and operate the store cash register. Skill in working with numbers. Education and Experience High school diploma or GED equivalent strongly preferred. Previous retail/cashier experience desirable Physical Requirements These work environment factors are general in nature: CONSTANT: Stand and near vision. FREQUENT: Bend neck; talk/speak; and visual accommodation. OCCASIONAL: Medium work, lift and carry up to 50 pounds; rotate neck, static neck position; walk; hear within 5 feet and midrange vision.

Job Details Menomonie Store - Menomonie, WI Part Time PT20Description How this Role Supports our Mission of Elevating People by Eliminating Barriers to Employment While receiving guidance from the leadership team, the Customer Experience Specialist will advance our mission by assisting and serving customers, ensuring they are delighted with their experience at Goodwill so that they choose to continue shopping and donating at Goodwill NCW. This role also serves as a positive role model for other team members and ensuring all activities are performed in a manner that is consistent with the mission, vision, values, and brand of Goodwill NCW. Key Responsibilities Ensures 100% customer delight by efficiently and accurately ringing their selections and expressing appreciation for their purchase. Effectively sharing Round Up program and Good Points card administration as applicable. Operates telephone including cordially answering calls and operating the paging system. Maintains the fitting rooms and ensures items on the return rack are taken back to the proper location and ensures customer returns are returned to the proper location or taken to the proper value stream if damaged/defective (in retail stores only). Keeps the register area safe, neat, clean and organized per current guidelines and completes other cleaning tasks as assigned. Assists customers in locating and selecting items when possible or seeks assistance for the customer if unable to help. Properly displays items according to merchandising guidelines and assists with applicable merchandising throughout the store such as endcaps, seasonal sets, remerchandising, creating goodie bags, etc. (specific responsibilities are location dependent). Proficiently pulls and merchandises items according to schedule and leader direction. Assists with price checks at the register when paged. Proficiently stores and restocks new goods and replenishment items (where applicable), and merchandises new goods to the sales floor. Completes markdowns. Completes tasks on the opening and closing checklists and recovers the store. Updates the parking lot maintenance checklist. Serves as a positive role model and assists with peer training of new or developing team members. Provides back up store maintenance and production when needed. Qualifications Education, Skills and Experience Requirements Previous experience with cash handling and/or the retail environment is preferred. Basic math skills are preferred. Strong attention to detail. Outstanding customer service skills. Willingness to assist where needed. Ability to operate a cash register and accurately count money. At least a basic level of competency with computers or a willingness and ability to learn. Willingness and ability to work various hours which may include holidays, evenings and weekends. Physical Requirements The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Accommodations may be made to enable individuals with disabilities to perform the essential functions. Work is performed primarily in a standard retail environment with extensive customer and team member contact and frequent interruptions. Primary function requires sufficient physical ability and mobility to work in a retail setting; to stand for prolonged periods of time; to occasionally stoop, bend, kneel, crouch, reach, twist, lift, carry, push and/or pull moderate amounts of weight. Verbally communicate to exchange information. The above statements reflect the general details necessary to describe the principal functions of the occupation described and shall not be construed as a detailed description of all the work requirements that may be inherent in the occupation.

Job Details Rice Lake Store - Rice Lake, WI Full Time FT30Description How this Role Supports our Mission of Elevating People by Eliminating Barriers to Employment While receiving guidance from the leadership team, the Customer Experience Specialist will advance our mission by assisting and serving customers, ensuring they are delighted with their experience at Goodwill so that they choose to continue shopping and donating at Goodwill NCW. This role also serves as a positive role model for other team members and ensuring all activities are performed in a manner that is consistent with the mission, vision, values, and brand of Goodwill NCW. Key Responsibilities Ensures 100% customer delight by efficiently and accurately ringing their selections and expressing appreciation for their purchase. Effectively sharing Round Up program and Good Points card administration as applicable. Operates telephone including cordially answering calls and operating the paging system. Maintains the fitting rooms and ensures items on the return rack are taken back to the proper location and ensures customer returns are returned to the proper location or taken to the proper value stream if damaged/defective (in retail stores only). Keeps the register area safe, neat, clean and organized per current guidelines and completes other cleaning tasks as assigned. Assists customers in locating and selecting items when possible or seeks assistance for the customer if unable to help. Properly displays items according to merchandising guidelines and assists with applicable merchandising throughout the store such as endcaps, seasonal sets, remerchandising, creating goodie bags, etc. (specific responsibilities are location dependent). Proficiently pulls and merchandises items according to schedule and leader direction. Assists with price checks at the register when paged. Proficiently stores and restocks new goods and replenishment items (where applicable), and merchandises new goods to the sales floor. Completes markdowns. Completes tasks on the opening and closing checklists and recovers the store. Updates the parking lot maintenance checklist. Serves as a positive role model and assists with peer training of new or developing team members. Provides back up store maintenance and production when needed. Qualifications Education, Skills and Experience Requirements Previous experience with cash handling and/or the retail environment is preferred. Basic math skills are preferred. Strong attention to detail. Outstanding customer service skills. Willingness to assist where needed. Ability to operate a cash register and accurately count money. At least a basic level of competency with computers or a willingness and ability to learn. Willingness and ability to work various hours which may include holidays, evenings and weekends. Physical Requirements The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Accommodations may be made to enable individuals with disabilities to perform the essential functions. Work is performed primarily in a standard retail environment with extensive customer and team member contact and frequent interruptions. Primary function requires sufficient physical ability and mobility to work in a retail setting; to stand for prolonged periods of time; to occasionally stoop, bend, kneel, crouch, reach, twist, lift, carry, push and/or pull moderate amounts of weight. Verbally communicate to exchange information. The above statements reflect the general details necessary to describe the principal functions of the occupation described and shall not be construed as a detailed description of all the work requirements that may be inherent in the occupation.

Job Details Marshfield Store - Marshfield, WI Part Time PT20Description How this Role Supports our Mission of Elevating People by Eliminating Barriers to Employment While receiving guidance from the leadership team, the Customer Experience Specialist will advance our mission by assisting and serving customers, ensuring they are delighted with their experience at Goodwill so that they choose to continue shopping and donating at Goodwill NCW. This role also serves as a positive role model for other team members and ensuring all activities are performed in a manner that is consistent with the mission, vision, values, and brand of Goodwill NCW. Key Responsibilities Ensures 100% customer delight by efficiently and accurately ringing their selections and expressing appreciation for their purchase. Effectively sharing Round Up program and Good Points card administration as applicable. Operates telephone including cordially answering calls and operating the paging system. Maintains the fitting rooms and ensures items on the return rack are taken back to the proper location and ensures customer returns are returned to the proper location or taken to the proper value stream if damaged/defective (in retail stores only). Keeps the register area safe, neat, clean and organized per current guidelines and completes other cleaning tasks as assigned. Assists customers in locating and selecting items when possible or seeks assistance for the customer if unable to help. Properly displays items according to merchandising guidelines and assists with applicable merchandising throughout the store such as endcaps, seasonal sets, remerchandising, creating goodie bags, etc. (specific responsibilities are location dependent). Proficiently pulls and merchandises items according to schedule and leader direction. Assists with price checks at the register when paged. Proficiently stores and restocks new goods and replenishment items (where applicable), and merchandises new goods to the sales floor. Completes markdowns. Completes tasks on the opening and closing checklists and recovers the store. Updates the parking lot maintenance checklist. Serves as a positive role model and assists with peer training of new or developing team members. Provides back up store maintenance and production when needed. Qualifications Education, Skills and Experience Requirements Previous experience with cash handling and/or the retail environment is preferred. Basic math skills are preferred. Strong attention to detail. Outstanding customer service skills. Willingness to assist where needed. Ability to operate a cash register and accurately count money. At least a basic level of competency with computers or a willingness and ability to learn. Willingness and ability to work various hours which may include holidays, evenings and weekends. Physical Requirements The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Accommodations may be made to enable individuals with disabilities to perform the essential functions. Work is performed primarily in a standard retail environment with extensive customer and team member contact and frequent interruptions. Primary function requires sufficient physical ability and mobility to work in a retail setting; to stand for prolonged periods of time; to occasionally stoop, bend, kneel, crouch, reach, twist, lift, carry, push and/or pull moderate amounts of weight. Verbally communicate to exchange information. The above statements reflect the general details necessary to describe the principal functions of the occupation described and shall not be construed as a detailed description of all the work requirements that may be inherent in the occupation.

Job Details Marshfield Store - Marshfield, WI Full Time FT40Description How this Role Supports our Mission of Elevating People by Eliminating Barriers to Employment While receiving guidance from the leadership team, the Customer Experience Specialist will advance our mission by assisting and serving customers, ensuring they are delighted with their experience at Goodwill so that they choose to continue shopping and donating at Goodwill NCW. This role also serves as a positive role model for other team members and ensuring all activities are performed in a manner that is consistent with the mission, vision, values, and brand of Goodwill NCW. Key Responsibilities Ensures 100% customer delight by efficiently and accurately ringing their selections and expressing appreciation for their purchase. Effectively sharing Round Up program and Good Points card administration as applicable. Operates telephone including cordially answering calls and operating the paging system. Maintains the fitting rooms and ensures items on the return rack are taken back to the proper location and ensures customer returns are returned to the proper location or taken to the proper value stream if damaged/defective (in retail stores only). Keeps the register area safe, neat, clean and organized per current guidelines and completes other cleaning tasks as assigned. Assists customers in locating and selecting items when possible or seeks assistance for the customer if unable to help. Properly displays items according to merchandising guidelines and assists with applicable merchandising throughout the store such as endcaps, seasonal sets, remerchandising, creating goodie bags, etc. (specific responsibilities are location dependent). Proficiently pulls and merchandises items according to schedule and leader direction. Assists with price checks at the register when paged. Proficiently stores and restocks new goods and replenishment items (where applicable), and merchandises new goods to the sales floor. Completes markdowns. Completes tasks on the opening and closing checklists and recovers the store. Updates the parking lot maintenance checklist. Serves as a positive role model and assists with peer training of new or developing team members. Provides back up store maintenance and production when needed. Qualifications Education, Skills and Experience Requirements Previous experience with cash handling and/or the retail environment is preferred. Basic math skills are preferred. Strong attention to detail. Outstanding customer service skills. Willingness to assist where needed. Ability to operate a cash register and accurately count money. At least a basic level of competency with computers or a willingness and ability to learn. Willingness and ability to work various hours which may include holidays, evenings and weekends. Physical Requirements The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Accommodations may be made to enable individuals with disabilities to perform the essential functions. Work is performed primarily in a standard retail environment with extensive customer and team member contact and frequent interruptions. Primary function requires sufficient physical ability and mobility to work in a retail setting; to stand for prolonged periods of time; to occasionally stoop, bend, kneel, crouch, reach, twist, lift, carry, push and/or pull moderate amounts of weight. Verbally communicate to exchange information. The above statements reflect the general details necessary to describe the principal functions of the occupation described and shall not be construed as a detailed description of all the work requirements that may be inherent in the occupation.

Job Details Lake Hallie Store - Chippewa Falls, WI Part Time PT20Description How this Role Supports our Mission of Elevating People by Eliminating Barriers to Employment While receiving guidance from the leadership team, the Customer Experience Specialist will advance our mission by assisting and serving customers, ensuring they are delighted with their experience at Goodwill so that they choose to continue shopping and donating at Goodwill NCW. This role also serves as a positive role model for other team members and ensuring all activities are performed in a manner that is consistent with the mission, vision, values, and brand of Goodwill NCW. Key Responsibilities Ensures 100% customer delight by efficiently and accurately ringing their selections and expressing appreciation for their purchase. Effectively sharing Round Up program and Good Points card administration as applicable. Operates telephone including cordially answering calls and operating the paging system. Maintains the fitting rooms and ensures items on the return rack are taken back to the proper location and ensures customer returns are returned to the proper location or taken to the proper value stream if damaged/defective (in retail stores only). Keeps the register area safe, neat, clean and organized per current guidelines and completes other cleaning tasks as assigned. Assists customers in locating and selecting items when possible or seeks assistance for the customer if unable to help. Properly displays items according to merchandising guidelines and assists with applicable merchandising throughout the store such as endcaps, seasonal sets, remerchandising, creating goodie bags, etc. (specific responsibilities are location dependent). Proficiently pulls and merchandises items according to schedule and leader direction. Assists with price checks at the register when paged. Proficiently stores and restocks new goods and replenishment items (where applicable), and merchandises new goods to the sales floor. Completes markdowns. Completes tasks on the opening and closing checklists and recovers the store. Updates the parking lot maintenance checklist. Serves as a positive role model and assists with peer training of new or developing team members. Provides back up store maintenance and production when needed. Qualifications Education, Skills and Experience Requirements Previous experience with cash handling and/or the retail environment is preferred. Basic math skills are preferred. Strong attention to detail. Outstanding customer service skills. Willingness to assist where needed. Ability to operate a cash register and accurately count money. At least a basic level of competency with computers or a willingness and ability to learn. Willingness and ability to work various hours which may include holidays, evenings and weekends. Physical Requirements The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Accommodations may be made to enable individuals with disabilities to perform the essential functions. Work is performed primarily in a standard retail environment with extensive customer and team member contact and frequent interruptions. Primary function requires sufficient physical ability and mobility to work in a retail setting; to stand for prolonged periods of time; to occasionally stoop, bend, kneel, crouch, reach, twist, lift, carry, push and/or pull moderate amounts of weight. Verbally communicate to exchange information. The above statements reflect the general details necessary to describe the principal functions of the occupation described and shall not be construed as a detailed description of all the work requirements that may be inherent in the occupation.

Job Details Eau Claire Store - Eau Claire, WI Part Time PT20Description How this Role Supports our Mission of Elevating People by Eliminating Barriers to Employment While receiving guidance from the leadership team, the Customer Experience Specialist will advance our mission by assisting and serving customers, ensuring they are delighted with their experience at Goodwill so that they choose to continue shopping and donating at Goodwill NCW. This role also serves as a positive role model for other team members and ensuring all activities are performed in a manner that is consistent with the mission, vision, values, and brand of Goodwill NCW. Key Responsibilities Ensures 100% customer delight by efficiently and accurately ringing their selections and expressing appreciation for their purchase. Effectively sharing Round Up program and Good Points card administration as applicable. Operates telephone including cordially answering calls and operating the paging system. Maintains the fitting rooms and ensures items on the return rack are taken back to the proper location and ensures customer returns are returned to the proper location or taken to the proper value stream if damaged/defective (in retail stores only). Keeps the register area safe, neat, clean and organized per current guidelines and completes other cleaning tasks as assigned. Assists customers in locating and selecting items when possible or seeks assistance for the customer if unable to help. Properly displays items according to merchandising guidelines and assists with applicable merchandising throughout the store such as endcaps, seasonal sets, remerchandising, creating goodie bags, etc. (specific responsibilities are location dependent). Proficiently pulls and merchandises items according to schedule and leader direction. Assists with price checks at the register when paged. Proficiently stores and restocks new goods and replenishment items (where applicable), and merchandises new goods to the sales floor. Completes markdowns. Completes tasks on the opening and closing checklists and recovers the store. Updates the parking lot maintenance checklist. Serves as a positive role model and assists with peer training of new or developing team members. Provides back up store maintenance and production when needed. Qualifications Education, Skills and Experience Requirements Previous experience with cash handling and/or the retail environment is preferred. Basic math skills are preferred. Strong attention to detail. Outstanding customer service skills. Willingness to assist where needed. Ability to operate a cash register and accurately count money. At least a basic level of competency with computers or a willingness and ability to learn. Willingness and ability to work various hours which may include holidays, evenings and weekends. Physical Requirements The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Accommodations may be made to enable individuals with disabilities to perform the essential functions. Work is performed primarily in a standard retail environment with extensive customer and team member contact and frequent interruptions. Primary function requires sufficient physical ability and mobility to work in a retail setting; to stand for prolonged periods of time; to occasionally stoop, bend, kneel, crouch, reach, twist, lift, carry, push and/or pull moderate amounts of weight. Verbally communicate to exchange information. The above statements reflect the general details necessary to describe the principal functions of the occupation described and shall not be construed as a detailed description of all the work requirements that may be inherent in the occupation.

Job Details Rib Mountain Store - Wausau, WI Part Time PT20Description How this Role Supports our Mission of Elevating People by Eliminating Barriers to Employment While receiving guidance from the leadership team, the Customer Experience Specialist will advance our mission by assisting and serving customers, ensuring they are delighted with their experience at Goodwill so that they choose to continue shopping and donating at Goodwill NCW. This role also serves as a positive role model for other team members and ensuring all activities are performed in a manner that is consistent with the mission, vision, values, and brand of Goodwill NCW. Key Responsibilities Ensures 100% customer delight by efficiently and accurately ringing their selections and expressing appreciation for their purchase. Effectively sharing Round Up program and Good Points card administration as applicable. Operates telephone including cordially answering calls and operating the paging system. Maintains the fitting rooms and ensures items on the return rack are taken back to the proper location and ensures customer returns are returned to the proper location or taken to the proper value stream if damaged/defective (in retail stores only). Keeps the register area safe, neat, clean and organized per current guidelines and completes other cleaning tasks as assigned. Assists customers in locating and selecting items when possible or seeks assistance for the customer if unable to help. Properly displays items according to merchandising guidelines and assists with applicable merchandising throughout the store such as endcaps, seasonal sets, remerchandising, creating goodie bags, etc. (specific responsibilities are location dependent). Proficiently pulls and merchandises items according to schedule and leader direction. Assists with price checks at the register when paged. Proficiently stores and restocks new goods and replenishment items (where applicable), and merchandises new goods to the sales floor. Completes markdowns. Completes tasks on the opening and closing checklists and recovers the store. Updates the parking lot maintenance checklist. Serves as a positive role model and assists with peer training of new or developing team members. Provides back up store maintenance and production when needed. Qualifications Education, Skills and Experience Requirements Previous experience with cash handling and/or the retail environment is preferred. Basic math skills are preferred. Strong attention to detail. Outstanding customer service skills. Willingness to assist where needed. Ability to operate a cash register and accurately count money. At least a basic level of competency with computers or a willingness and ability to learn. Willingness and ability to work various hours which may include holidays, evenings and weekends. Physical Requirements The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Accommodations may be made to enable individuals with disabilities to perform the essential functions. Work is performed primarily in a standard retail environment with extensive customer and team member contact and frequent interruptions. Primary function requires sufficient physical ability and mobility to work in a retail setting; to stand for prolonged periods of time; to occasionally stoop, bend, kneel, crouch, reach, twist, lift, carry, push and/or pull moderate amounts of weight. Verbally communicate to exchange information. The above statements reflect the general details necessary to describe the principal functions of the occupation described and shall not be construed as a detailed description of all the work requirements that may be inherent in the occupation.

Job Details Darboy Store - Appleton, WI Full-Time/Part-Time FT40Description How this Role Supports our Mission of Elevating People by Eliminating Barriers to Employment While receiving guidance from the leadership team, the Customer Experience Specialist will advance our mission by assisting and serving customers, ensuring they are delighted with their experience at Goodwill so that they choose to continue shopping and donating at Goodwill NCW. This role also serves as a positive role model for other team members and ensuring all activities are performed in a manner that is consistent with the mission, vision, values, and brand of Goodwill NCW. Key Responsibilities Ensures 100% customer delight by efficiently and accurately ringing their selections and expressing appreciation for their purchase. Effectively sharing Round Up program and Good Points card administration as applicable. Operates telephone including cordially answering calls and operating the paging system. Maintains the fitting rooms and ensures items on the return rack are taken back to the proper location and ensures customer returns are returned to the proper location or taken to the proper value stream if damaged/defective (in retail stores only). Keeps the register area safe, neat, clean and organized per current guidelines and completes other cleaning tasks as assigned. Assists customers in locating and selecting items when possible or seeks assistance for the customer if unable to help. Properly displays items according to merchandising guidelines and assists with applicable merchandising throughout the store such as endcaps, seasonal sets, remerchandising, creating goodie bags, etc. (specific responsibilities are location dependent). Proficiently pulls and merchandises items according to schedule and leader direction. Assists with price checks at the register when paged. Proficiently stores and restocks new goods and replenishment items (where applicable), and merchandises new goods to the sales floor. Completes markdowns. Completes tasks on the opening and closing checklists and recovers the store. Updates the parking lot maintenance checklist. Serves as a positive role model and assists with peer training of new or developing team members. Provides back up store maintenance and production when needed. Qualifications Education, Skills and Experience Requirements Previous experience with cash handling and/or the retail environment is preferred. Basic math skills are preferred. Strong attention to detail. Outstanding customer service skills. Willingness to assist where needed. Ability to operate a cash register and accurately count money. At least a basic level of competency with computers or a willingness and ability to learn. Willingness and ability to work various hours which may include holidays, evenings and weekends. Physical Requirements The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Accommodations may be made to enable individuals with disabilities to perform the essential functions. Work is performed primarily in a standard retail environment with extensive customer and team member contact and frequent interruptions. Primary function requires sufficient physical ability and mobility to work in a retail setting; to stand for prolonged periods of time; to occasionally stoop, bend, kneel, crouch, reach, twist, lift, carry, push and/or pull moderate amounts of weight. Verbally communicate to exchange information. The above statements reflect the general details necessary to describe the principal functions of the occupation described and shall not be construed as a detailed description of all the work requirements that may be inherent in the occupation.

Job Details Ashwaubenon Store - Green Bay, WI Part Time PT20Description How this Role Supports our Mission of Elevating People by Eliminating Barriers to Employment While receiving guidance from the leadership team, the Customer Experience Specialist will advance our mission by assisting and serving customers, ensuring they are delighted with their experience at Goodwill so that they choose to continue shopping and donating at Goodwill NCW. This role also serves as a positive role model for other team members and ensuring all activities are performed in a manner that is consistent with the mission, vision, values, and brand of Goodwill NCW. Key Responsibilities Ensures 100% customer delight by efficiently and accurately ringing their selections and expressing appreciation for their purchase. Effectively sharing Round Up program and Good Points card administration as applicable. Operates telephone including cordially answering calls and operating the paging system. Maintains the fitting rooms and ensures items on the return rack are taken back to the proper location and ensures customer returns are returned to the proper location or taken to the proper value stream if damaged/defective (in retail stores only). Keeps the register area safe, neat, clean and organized per current guidelines and completes other cleaning tasks as assigned. Assists customers in locating and selecting items when possible or seeks assistance for the customer if unable to help. Properly displays items according to merchandising guidelines and assists with applicable merchandising throughout the store such as endcaps, seasonal sets, remerchandising, creating goodie bags, etc. (specific responsibilities are location dependent). Proficiently pulls and merchandises items according to schedule and leader direction. Assists with price checks at the register when paged. Proficiently stores and restocks new goods and replenishment items (where applicable), and merchandises new goods to the sales floor. Completes markdowns. Completes tasks on the opening and closing checklists and recovers the store. Updates the parking lot maintenance checklist. Serves as a positive role model and assists with peer training of new or developing team members. Provides back up store maintenance and production when needed. Qualifications Education, Skills and Experience Requirements Previous experience with cash handling and/or the retail environment is preferred. Basic math skills are preferred. Strong attention to detail. Outstanding customer service skills. Willingness to assist where needed. Ability to operate a cash register and accurately count money. At least a basic level of competency with computers or a willingness and ability to learn. Willingness and ability to work various hours which may include holidays, evenings and weekends. Physical Requirements The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Accommodations may be made to enable individuals with disabilities to perform the essential functions. Work is performed primarily in a standard retail environment with extensive customer and team member contact and frequent interruptions. Primary function requires sufficient physical ability and mobility to work in a retail setting; to stand for prolonged periods of time; to occasionally stoop, bend, kneel, crouch, reach, twist, lift, carry, push and/or pull moderate amounts of weight. Verbally communicate to exchange information. The above statements reflect the general details necessary to describe the principal functions of the occupation described and shall not be construed as a detailed description of all the work requirements that may be inherent in the occupation.

Job Details Wisconsin Rapids Store - Wisconsin Rapids, WI Part Time PT20Description How this Role Supports our Mission of Elevating People by Eliminating Barriers to Employment While receiving guidance from the leadership team, the Customer Experience Specialist will advance our mission by assisting and serving customers, ensuring they are delighted with their experience at Goodwill so that they choose to continue shopping and donating at Goodwill NCW. This role also serves as a positive role model for other team members and ensuring all activities are performed in a manner that is consistent with the mission, vision, values, and brand of Goodwill NCW. Key Responsibilities Ensures 100% customer delight by efficiently and accurately ringing their selections and expressing appreciation for their purchase. Effectively sharing Round Up program and Good Points card administration as applicable. Operates telephone including cordially answering calls and operating the paging system. Maintains the fitting rooms and ensures items on the return rack are taken back to the proper location and ensures customer returns are returned to the proper location or taken to the proper value stream if damaged/defective (in retail stores only). Keeps the register area safe, neat, clean and organized per current guidelines and completes other cleaning tasks as assigned. Assists customers in locating and selecting items when possible or seeks assistance for the customer if unable to help. Properly displays items according to merchandising guidelines and assists with applicable merchandising throughout the store such as endcaps, seasonal sets, remerchandising, creating goodie bags, etc. (specific responsibilities are location dependent). Proficiently pulls and merchandises items according to schedule and leader direction. Assists with price checks at the register when paged. Proficiently stores and restocks new goods and replenishment items (where applicable), and merchandises new goods to the sales floor. Completes markdowns. Completes tasks on the opening and closing checklists and recovers the store. Updates the parking lot maintenance checklist. Serves as a positive role model and assists with peer training of new or developing team members. Provides back up store maintenance and production when needed. Qualifications Education, Skills and Experience Requirements Previous experience with cash handling and/or the retail environment is preferred. Basic math skills are preferred. Strong attention to detail. Outstanding customer service skills. Willingness to assist where needed. Ability to operate a cash register and accurately count money. At least a basic level of competency with computers or a willingness and ability to learn. Willingness and ability to work various hours which may include holidays, evenings and weekends. Physical Requirements The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Accommodations may be made to enable individuals with disabilities to perform the essential functions. Work is performed primarily in a standard retail environment with extensive customer and team member contact and frequent interruptions. Primary function requires sufficient physical ability and mobility to work in a retail setting; to stand for prolonged periods of time; to occasionally stoop, bend, kneel, crouch, reach, twist, lift, carry, push and/or pull moderate amounts of weight. Verbally communicate to exchange information. The above statements reflect the general details necessary to describe the principal functions of the occupation described and shall not be construed as a detailed description of all the work requirements that may be inherent in the occupation.

Job Details Neenah Store - Neenah, WI Full-Time/Part-Time PT20Description How this Role Supports our Mission of Elevating People by Eliminating Barriers to Employment While receiving guidance from the leadership team, the Customer Experience Specialist will advance our mission by assisting and serving customers, ensuring they are delighted with their experience at Goodwill so that they choose to continue shopping and donating at Goodwill NCW. This role also serves as a positive role model for other team members and ensuring all activities are performed in a manner that is consistent with the mission, vision, values, and brand of Goodwill NCW. Key Responsibilities Ensures 100% customer delight by efficiently and accurately ringing their selections and expressing appreciation for their purchase. Effectively sharing Round Up program and Good Points card administration as applicable. Operates telephone including cordially answering calls and operating the paging system. Maintains the fitting rooms and ensures items on the return rack are taken back to the proper location and ensures customer returns are returned to the proper location or taken to the proper value stream if damaged/defective (in retail stores only). Keeps the register area safe, neat, clean and organized per current guidelines and completes other cleaning tasks as assigned. Assists customers in locating and selecting items when possible or seeks assistance for the customer if unable to help. Properly displays items according to merchandising guidelines and assists with applicable merchandising throughout the store such as endcaps, seasonal sets, remerchandising, creating goodie bags, etc. (specific responsibilities are location dependent). Proficiently pulls and merchandises items according to schedule and leader direction. Assists with price checks at the register when paged. Proficiently stores and restocks new goods and replenishment items (where applicable), and merchandises new goods to the sales floor. Completes markdowns. Completes tasks on the opening and closing checklists and recovers the store. Updates the parking lot maintenance checklist. Serves as a positive role model and assists with peer training of new or developing team members. Provides back up store maintenance and production when needed. Qualifications Education, Skills and Experience Requirements Previous experience with cash handling and/or the retail environment is preferred. Basic math skills are preferred. Strong attention to detail. Outstanding customer service skills. Willingness to assist where needed. Ability to operate a cash register and accurately count money. At least a basic level of competency with computers or a willingness and ability to learn. Willingness and ability to work various hours which may include holidays, evenings and weekends. Physical Requirements The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Accommodations may be made to enable individuals with disabilities to perform the essential functions. Work is performed primarily in a standard retail environment with extensive customer and team member contact and frequent interruptions. Primary function requires sufficient physical ability and mobility to work in a retail setting; to stand for prolonged periods of time; to occasionally stoop, bend, kneel, crouch, reach, twist, lift, carry, push and/or pull moderate amounts of weight. Verbally communicate to exchange information. The above statements reflect the general details necessary to describe the principal functions of the occupation described and shall not be construed as a detailed description of all the work requirements that may be inherent in the occupation.

Job Details Oshkosh West Store - Oshkosh, WI Part Time PT20Description How this Role Supports our Mission of Elevating People by Eliminating Barriers to Employment While receiving guidance from the leadership team, the Customer Experience Specialist will advance our mission by assisting and serving customers, ensuring they are delighted with their experience at Goodwill so that they choose to continue shopping and donating at Goodwill NCW. This role also serves as a positive role model for other team members and ensuring all activities are performed in a manner that is consistent with the mission, vision, values, and brand of Goodwill NCW. Key Responsibilities Ensures 100% customer delight by efficiently and accurately ringing their selections and expressing appreciation for their purchase. Effectively sharing Round Up program and Good Points card administration as applicable. Operates telephone including cordially answering calls and operating the paging system. Maintains the fitting rooms and ensures items on the return rack are taken back to the proper location and ensures customer returns are returned to the proper location or taken to the proper value stream if damaged/defective (in retail stores only). Keeps the register area safe, neat, clean and organized per current guidelines and completes other cleaning tasks as assigned. Assists customers in locating and selecting items when possible or seeks assistance for the customer if unable to help. Properly displays items according to merchandising guidelines and assists with applicable merchandising throughout the store such as endcaps, seasonal sets, remerchandising, creating goodie bags, etc. (specific responsibilities are location dependent). Proficiently pulls and merchandises items according to schedule and leader direction. Assists with price checks at the register when paged. Proficiently stores and restocks new goods and replenishment items (where applicable), and merchandises new goods to the sales floor. Completes markdowns. Completes tasks on the opening and closing checklists and recovers the store. Updates the parking lot maintenance checklist. Serves as a positive role model and assists with peer training of new or developing team members. Provides back up store maintenance and production when needed. Qualifications Education, Skills and Experience Requirements Previous experience with cash handling and/or the retail environment is preferred. Basic math skills are preferred. Strong attention to detail. Outstanding customer service skills. Willingness to assist where needed. Ability to operate a cash register and accurately count money. At least a basic level of competency with computers or a willingness and ability to learn. Willingness and ability to work various hours which may include holidays, evenings and weekends. Physical Requirements The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Accommodations may be made to enable individuals with disabilities to perform the essential functions. Work is performed primarily in a standard retail environment with extensive customer and team member contact and frequent interruptions. Primary function requires sufficient physical ability and mobility to work in a retail setting; to stand for prolonged periods of time; to occasionally stoop, bend, kneel, crouch, reach, twist, lift, carry, push and/or pull moderate amounts of weight. Verbally communicate to exchange information. The above statements reflect the general details necessary to describe the principal functions of the occupation described and shall not be construed as a detailed description of all the work requirements that may be inherent in the occupation.

Job Details Oshkosh West Store - Oshkosh, WI Full Time FT30Description How this Role Supports our Mission of Elevating People by Eliminating Barriers to Employment While receiving guidance from the leadership team, the Customer Experience Specialist will advance our mission by assisting and serving customers, ensuring they are delighted with their experience at Goodwill so that they choose to continue shopping and donating at Goodwill NCW. This role also serves as a positive role model for other team members and ensuring all activities are performed in a manner that is consistent with the mission, vision, values, and brand of Goodwill NCW. Key Responsibilities Ensures 100% customer delight by efficiently and accurately ringing their selections and expressing appreciation for their purchase. Effectively sharing Round Up program and Good Points card administration as applicable. Operates telephone including cordially answering calls and operating the paging system. Maintains the fitting rooms and ensures items on the return rack are taken back to the proper location and ensures customer returns are returned to the proper location or taken to the proper value stream if damaged/defective (in retail stores only). Keeps the register area safe, neat, clean and organized per current guidelines and completes other cleaning tasks as assigned. Assists customers in locating and selecting items when possible or seeks assistance for the customer if unable to help. Properly displays items according to merchandising guidelines and assists with applicable merchandising throughout the store such as endcaps, seasonal sets, remerchandising, creating goodie bags, etc. (specific responsibilities are location dependent). Proficiently pulls and merchandises items according to schedule and leader direction. Assists with price checks at the register when paged. Proficiently stores and restocks new goods and replenishment items (where applicable), and merchandises new goods to the sales floor. Completes markdowns. Completes tasks on the opening and closing checklists and recovers the store. Updates the parking lot maintenance checklist. Serves as a positive role model and assists with peer training of new or developing team members. Provides back up store maintenance and production when needed. Qualifications Education, Skills and Experience Requirements Previous experience with cash handling and/or the retail environment is preferred. Basic math skills are preferred. Strong attention to detail. Outstanding customer service skills. Willingness to assist where needed. Ability to operate a cash register and accurately count money. At least a basic level of competency with computers or a willingness and ability to learn. Willingness and ability to work various hours which may include holidays, evenings and weekends. Physical Requirements The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Accommodations may be made to enable individuals with disabilities to perform the essential functions. Work is performed primarily in a standard retail environment with extensive customer and team member contact and frequent interruptions. Primary function requires sufficient physical ability and mobility to work in a retail setting; to stand for prolonged periods of time; to occasionally stoop, bend, kneel, crouch, reach, twist, lift, carry, push and/or pull moderate amounts of weight. Verbally communicate to exchange information. The above statements reflect the general details necessary to describe the principal functions of the occupation described and shall not be construed as a detailed description of all the work requirements that may be inherent in the occupation.

Job Details Antigo Store - Antigo, WI Part Time PT20Description How this Role Supports our Mission of Elevating People by Eliminating Barriers to Employment While receiving guidance from the leadership team, the Customer Experience Specialist will advance our mission by assisting and serving customers, ensuring they are delighted with their experience at Goodwill so that they choose to continue shopping and donating at Goodwill NCW. This role also serves as a positive role model for other team members and ensuring all activities are performed in a manner that is consistent with the mission, vision, values, and brand of Goodwill NCW. Key Responsibilities Ensures 100% customer delight by efficiently and accurately ringing their selections and expressing appreciation for their purchase. Effectively sharing Round Up program and Good Points card administration as applicable. Operates telephone including cordially answering calls and operating the paging system. Maintains the fitting rooms and ensures items on the return rack are taken back to the proper location and ensures customer returns are returned to the proper location or taken to the proper value stream if damaged/defective (in retail stores only). Keeps the register area safe, neat, clean and organized per current guidelines and completes other cleaning tasks as assigned. Assists customers in locating and selecting items when possible or seeks assistance for the customer if unable to help. Properly displays items according to merchandising guidelines and assists with applicable merchandising throughout the store such as endcaps, seasonal sets, remerchandising, creating goodie bags, etc. (specific responsibilities are location dependent). Proficiently pulls and merchandises items according to schedule and leader direction. Assists with price checks at the register when paged. Proficiently stores and restocks new goods and replenishment items (where applicable), and merchandises new goods to the sales floor. Completes markdowns. Completes tasks on the opening and closing checklists and recovers the store. Updates the parking lot maintenance checklist. Serves as a positive role model and assists with peer training of new or developing team members. Provides back up store maintenance and production when needed. Qualifications Education, Skills and Experience Requirements Previous experience with cash handling and/or the retail environment is preferred. Basic math skills are preferred. Strong attention to detail. Outstanding customer service skills. Willingness to assist where needed. Ability to operate a cash register and accurately count money. At least a basic level of competency with computers or a willingness and ability to learn. Willingness and ability to work various hours which may include holidays, evenings and weekends. Physical Requirements The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Accommodations may be made to enable individuals with disabilities to perform the essential functions. Work is performed primarily in a standard retail environment with extensive customer and team member contact and frequent interruptions. Primary function requires sufficient physical ability and mobility to work in a retail setting; to stand for prolonged periods of time; to occasionally stoop, bend, kneel, crouch, reach, twist, lift, carry, push and/or pull moderate amounts of weight. Verbally communicate to exchange information. The above statements reflect the general details necessary to describe the principal functions of the occupation described and shall not be construed as a detailed description of all the work requirements that may be inherent in the occupation.

Job Details Weston Store - Schofield, WI Full Time FT40Description How this Role Supports our Mission of Elevating People by Eliminating Barriers to Employment While receiving guidance from the leadership team, the Customer Experience Specialist will advance our mission by assisting and serving customers, ensuring they are delighted with their experience at Goodwill so that they choose to continue shopping and donating at Goodwill NCW. This role also serves as a positive role model for other team members and ensuring all activities are performed in a manner that is consistent with the mission, vision, values, and brand of Goodwill NCW. Key Responsibilities Ensures 100% customer delight by efficiently and accurately ringing their selections and expressing appreciation for their purchase. Effectively sharing Round Up program and Good Points card administration as applicable. Operates telephone including cordially answering calls and operating the paging system. Maintains the fitting rooms and ensures items on the return rack are taken back to the proper location and ensures customer returns are returned to the proper location or taken to the proper value stream if damaged/defective (in retail stores only). Keeps the register area safe, neat, clean and organized per current guidelines and completes other cleaning tasks as assigned. Assists customers in locating and selecting items when possible or seeks assistance for the customer if unable to help. Properly displays items according to merchandising guidelines and assists with applicable merchandising throughout the store such as endcaps, seasonal sets, remerchandising, creating goodie bags, etc. (specific responsibilities are location dependent). Proficiently pulls and merchandises items according to schedule and leader direction. Assists with price checks at the register when paged. Proficiently stores and restocks new goods and replenishment items (where applicable), and merchandises new goods to the sales floor. Completes markdowns. Completes tasks on the opening and closing checklists and recovers the store. Updates the parking lot maintenance checklist. Serves as a positive role model and assists with peer training of new or developing team members. Provides back up store maintenance and production when needed. Qualifications Education, Skills and Experience Requirements Previous experience with cash handling and/or the retail environment is preferred. Basic math skills are preferred. Strong attention to detail. Outstanding customer service skills. Willingness to assist where needed. Ability to operate a cash register and accurately count money. At least a basic level of competency with computers or a willingness and ability to learn. Willingness and ability to work various hours which may include holidays, evenings and weekends. Physical Requirements The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Accommodations may be made to enable individuals with disabilities to perform the essential functions. Work is performed primarily in a standard retail environment with extensive customer and team member contact and frequent interruptions. Primary function requires sufficient physical ability and mobility to work in a retail setting; to stand for prolonged periods of time; to occasionally stoop, bend, kneel, crouch, reach, twist, lift, carry, push and/or pull moderate amounts of weight. Verbally communicate to exchange information. The above statements reflect the general details necessary to describe the principal functions of the occupation described and shall not be construed as a detailed description of all the work requirements that may be inherent in the occupation.