Goodwill Industries of Arkansas jobs in Little Rock, AR

Job Details Entry 5214 Riverdale - Little Rock, AR Part Time $11.00 - $11.00 Hourly AnyASSOCIATE, PRODUCTION To participate in the day-to-day plant operations to meet or exceed production standards while operating in compliance with company standards, policies and procedures. Uphold a positive work environment that follows Goodwill's Amazing Customer Experience (ACE) culture, Values, and Mission in everything you do and every interaction you have with co-workers, clients, customers and management. ESSENTIAL DUTIES AND RESPONSIBILITIES 1. Reaches production guidelines and standards by sorting, processing or hanging donated goods. 2. Assists in developing additional donors for the agency. 3. Ensures the proper rotation of merchandise. 4. Participates in the agency's loss control efforts by reporting suspicious activity to a supervisor or the Loss Prevention Director. 5. Ensures a clean and safe environment in the plant by practicing good housekeeping practices. 6. Regular attendance is required as outlined in Goodwill's attendance policy. 7. Observes safety procedures and Goodwill policies. 8. Attends regular employee meetings and training. 9. Acts as a positive role model for employees, participants and donors. 10. May participate in new store building and renovation efforts as needed. 11. Perform any other related duties as required or assigned. Qualifications QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty mentioned satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. EDUCATION AND EXPERIENCE Mental alertness and adaptability to office and field area work routines. Equivalent to four years high school or GED, with particular emphasis during high school in office skills, shop skills, or others, plus 0 to 6 months related experience and/or training, or equivalent combination of education and experience. ADDITIONAL INFORMATION May involve travel within the state of Arkansas during new store building and store renovation efforts. Frequent physical exertion and exposure to unfit donated goods. Regular attendance is required. Must be able to interact cordially and productively with a variety of people. Must be able to market Goodwill and explain the mission to the general public. Must be able to communicate clearly in English. Must establish and maintain effective relationships with supervisors and co-workers, while motivating them to their best performance. Must be able to work a flexible schedule, on short notice, including holidays, nights and weekends and frequently in excess of 40 hours a week. Ability to function in a hectic work environment with occasional periods of high stress. Must be able to take initiative and make decisions with little supervision. Must observe and enforce safety policies in all phases of the operation. Must have knowledge of fashionable women's, children's and men's clothing as well as furniture and household items. Must be able to lift and carry objects weighing up to 35 pounds frequently and up to 50 pounds occasionally. Must be able to stand and walk for a prolonged period and to frequently bend, stretch and stoop.

Job Details Senior 5285 Goodwill Industries of Arkansas Inc - Little Rock, AR Full Time AnyVP, MISSION SERVICES The Vice President of Mission Services is responsible for the overall operational and financial success of Career Services state-wide and the Organizational Development efforts to provide high-quality coaching, support, and training to all Goodwill Industries of Arkansas employees. This includes Opportunity Accelerator, which provides assistance with navigating digital skills, job placement, and career training services. The VPMS is responsible for the organization's state-wide reentry programming - including the Transitional Employment Opportunity Program (TEO). Duties include oversight of the federal Department of Justice grant, which includes increasing TEO enrollment to 900 over three years. Development of parameters, metrics and data collection to ensure goal expectations are met, and staff are trained in the process and management of TEOs. The VP of Mission Services will ensure collaboration across GIA departments to ensure a holistic, supportive approach is provided to all participants and employees. Uphold a positive work environment that follows Goodwill's Amazing Customer Experience (ACE) culture, Values, and Mission in everything you do and every interaction you have with co-workers, clients, donors, customers, and employers. The VP of Mission Services will foster and implement a winning culture centered on employee experience. The VPMS will be knowledgeable and have experience with key emerging trends and have a creative entrepreneurial approach to solution building. This role will substantially contribute to the development of the organization's strategy and be accountable for its delivery and success in partnership with the other members of the Executive team. ESSENTIAL DUTIES AND RESPONSIBILITIES 1. Develop, implement, and manage the annual operating plan for the Mission Services team with clear, quantifiable and deliverable objectives for Career Services and reentry programs. 2. Develop, implement, and manage annual budget for the Mission Services team, including direct responsibility for meeting or exceeding service, productivity, and performance targets. 3. Cultivate and maintain a positive, collaborative relationship with partners, community-based organizations, and business and industry to determine community needs and adapt mission delivery to meet the individual needs of the persons served. 4. Produce an annual community needs assessment and determine how it impacts the development strategic plan. Implement findings into programming for Goodwill Industries Mission Services. 5. Work closely with the VP of Education and Training to cross-train staff in all areas and collaborate on programming needs. 6. Develop, implement, and monitor an effective outcome measurement system that focuses on economic impact on communities served by the TEO and Career Services programs. 7. Ensure agency-wide preparation for successful Accreditation from the Commission on Accreditation of Rehabilitation Facilities (CARF) as well as federal and state agencies and maintenance of same. 8. Participate as part of the Executive Leadership Team, providing input and making recommendations on both a strategic and operational level. 9. Attend conferences, outreach programs and meetings to promote Goodwill programs, take advantage of opportunities to speak in public for Goodwill at these events. 10. Ensure compliance with all agency policies, procedures and safety standards, laws and code of ethics throughout areas managed, maintain same to meet CARF, Department of Labor and other regulatory standards. 11. Develops short- and long-range goals, objectives and plans for agency and department. 12. Assists the Senior Vice President/Chief Mission Officer in high-level planning and decision-making with other Executive Staff members. 13. Evaluates, analyzes and reports on programs relating to client service to ensure their accuracy and relevance. 14. Perform any other related duties as required or assigned. Qualifications QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty mentioned satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. EDUCATION AND EXPERIENCE Broad knowledge of such fields as accounting, marketing, business administration, finance, etc. Equivalent to a four-year college degree, plus 5 to 8 years related experience and/or training, and 8 years related management experience, or equivalent combination of education and experience. COMMUNICATION SKILLS Ability to read, analyze, and understand the most complex documents; ability to respond effectively to the most sensitive inquiries or complaints; ability to write speeches and articles using original or innovative techniques or style; ability to make effective and persuasive speeches and presentations on controversial or complex topics to top management, public groups, and/or boards of directors. MATHEMATICAL SKILLS Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts such as fractions, ratios, and proportions to practical situations. CRITICAL THINKING SKILLS Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables. REQUIRED CERTIFICATES, LICENSES, REGISTRATIONS Valid Driver's License PREFERRED CERTIFICATES, LICENSES, REGISTRATIONS Masters Degree in Rehabilitation or Education preferred. MBA, Masters Degree in Psychology or Social Science acceptable. Certificate of executive training from GII or wiliness to complete such training or equivalent preferred. SOFTWARE SKILLS REQUIRED Advanced: Spreadsheet Intermediate: Contact Management, Presentation/PowerPoint, Word Processing/Typing Basic: Accounting, Database INITIATIVE AND INGENUITY SUPERVISION RECEIVED Under administrative direction, setting up own standard of performance. Virtually self-supervising. Reports to senior management of the organization. PLANNING Considerable responsibility with regard to general assignments in planning time, method, manner, and/or sequence of performance of own work, in addition, the organization and delegation of work operations for a group of employees engaged in widely diversified activities. DECISION MAKING Performs work operations which permit frequent opportunity for decision-making of minor importance and also frequent opportunity for decision-making of major importance, either of which would affect the work operations of large organizational component and the organization's clientele. MENTAL DEMAND Highly intense mental demand. Continual involvement with strategic and operational management functions which relate to both the short-term and long-term time periods. ANALYTICAL ABILITY / PROBLEM SOLVING General oversight. Activities covered by general organizational philosophy and objectives. Solving problems in novel, non-recurring or swiftly changing situations in which the approach is not fully defined. Guidance by top executive officer or business owner. RESPONSIBILITY FOR WORK OF OTHERS Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities may include but not limited to interviewing, hiring and training employees; planning, assigning and directing work; appraising performance, rewarding and disciplining employees; addressing complaints and resolving problems. Supervises and manages multiple departments through 3 to 5 directors/v.P.'s who manage 5 to 10 supervisors/managers who supervise 200+ employees who are engaged in diversified activities. Supervises the following departments: Mission Services RESPONSIBILITY FOR FUNDS, PROPERTY and EQUIPMENT Regularly responsible for funds, building premises, inventory, or other property owned, controlled, or leased by the organization and, in addition, may have temporary custody and responsibility of patron property, which through carelessness, error, loss, theft, misappropriation, or similar action would result in very important monetary losses to the organization. The total value for the above would range from $1,000,000 to $10,000,000. ACCURACY Probable errors would normally not be detected in succeeding operations and may have serious effects in relationships with patrons and/or with the operations of other segments of the organization. Frequent possibilities of error would exist at all times since the above-mentioned areas are inherent in the job. ACCOUNTABILITY FREEDOM TO ACT Moderately directed. Freedom to act is given by upper level management guided by general policies and objectives that are reviewed by top management. ANNUAL MONETARY IMPACT The amount of annual dollars generated based on the job's essential duties / responsibilities. Examples would include direct dollar generation, departmental budget, proper handling of organization funds, expense control, savings from new techniques or reduction in manpower. Medium. Job creates a monetary impact for the organization from $1mm to $10mm. Moderate impact. Job has a definite impact on the organization's end results. Participates with others in taking action for a department and/or total organization. PUBLIC CONTACT Extensive contacts with various diversified sectors of the public environment; wherein, the contacts are of major importance and failure to exercise proper judgment can lead to substantial losses to the organization. EMPLOYEE CONTACT Contacts with other departments or offices and also frequently with individuals in middle level positions; consulting on problems which necessitate judgment and tact in presentation to obtain cooperation or approval of action to be taken. Also, important contacts with associates as required in advanced supervisory jobs, plus frequent contact with senior level internal officials. USE OF MACHINES, EQUIPMENT AND/OR COMPUTERS Regular use of complex machines and equipment (desktop/laptop computer and software, road and production machines and equipment, driver's license/cdl, etc.) WORKING CONDITIONS Periodically exposed to such elements as noise, intermittent standing, walking, pushing, carrying, or lifting; but none are present to the extent of being disagreeable. ENVIRONMENTAL CONDITIONS The following work environment characteristics described here are representative of those an employee encounters while performing essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the functions of this job, the employee is occasionally exposed to outdoor weather conditions. The noise level in the work environment is usually moderate. PHYSICAL ACTIVITIES The following physical activities described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions and expectations. Moderate diversity, low physical. Work activities which allow for a moderate amount of diversity in the performance of tasks which are not as varied as those positions with high-level diversity and decision-making. While performing the functions of this job, the employee is continuously required to talk or hear; regularly required to sit, use hands to finger, handle, or feel; frequently required to stand, walk, reach with hands and arms; and occasionally required to climb or balance, stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision; and distance vision. ADDITIONAL INFORMATION Five years administrative work in Education or Human Services, at least two years; experience in a leadership capacity. Demonstrate the Mission, Vision, Values, and Culture of the Organization. Demonstrated ability to communicate effectively and clearly, both verbally and in writing, including public speaking. Demonstrated ability to establish and maintain rapport with others, both inside and outside of the organization. Must be able to travel extensively in local areas in the furtherance of Goodwill activities. Some overnight or out-of-state travel may be required. Must be of excellent moral character Demonstrated ability to interact with state agencies and ensuring operational conformance to policies and regulations. Familiarity with the needs and concerns of persons with disabilities and other in-depth knowledge and comprehension of C.A.R.F. standards and methodology for ensuring compliance to them. Valid drivers license, safe driving record, and access to an automobile. Ability to use independent judgment. Strong interpersonal and communication skills. Strong organizational and time management. Background check required. The Company has reviewed this to ensure that essential functions and basic duties have been included. It is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. This document does not represent a contract of employment, and the Company reserves the right to change this job description and/or assign tasks for the employee to perform, as the Company may deem appropriate.

Job Details Experienced 5285 Goodwill Industries of Arkansas Inc - Little Rock, AR Full Time DaySPECIALIST, RECRUITMENT AND RETENTION Company Values Uphold a positive work environment that follows Goodwill's Amazing Customer Experience (ACE) culture, Values, and Mission in everything you do and every interaction you have with co-workers, clients, customers and management. Job Description The Recruitment and Retention Specialist is an integral member of our Goodwill Training and Education Center. Their primary responsibility is to collaborate with the Recruitment Manager and leadership to recruit students and ensure successful completion of GTEC programming. The Recruitment and Retention Specialist will be responsible for supporting enrollment for both The Academy and The Excel Center. In addition to the student LOA, the Recruitment and Retention Specialist is responsible for the cultivation and maintenance of business relationships that support GTEC programs and their students. The Recruitment and Retention Specialist is expected to contribute and uphold a positive work environment that follows Goodwill's Amazing Customer Experience (ACE) culture, Values, and Mission in everything you do and every interaction you have with co-workers, clients, customers and management. Essential Duties and Responsibilities Participates in the development of student recruitment and retention plans, and is responsible for implementation of the plan and for obtaining target enrollment goals for The Academy and The Excel Center. Monitors and maintains truancy tracking system of student progress and noticeable trends. Uses retention and enrollment data to address term by term trends and develops a plan of action to address retention and enrollment goals. Visits neighboring school districts and other community agencies frequently to speak to prospective students, guidance counselors, or to participate in workshops/retreats. Frequently attends community events for the purpose of recruiting new students and developing new partnerships. Works closely with teachers, life coaches, and school leadership regarding students who have not yet completed the enrollment process or who are absent frequently upon enrollment. Serves as a liaison between the student, home, school, counseling facilities and community resources such as social services, court services, and family service agencies. Creates and distributes resource materials for student recruitment and retention programs and is responsible for adapting resources based on prospective student feedback and enrollment data. Compiles monthly reports and maintains accurate case records. Performs casework services with students to help identify and resolve barriers to student entry into the school. Manages reports and responses to inquiries from all students interested in enrolling or re-enrolling into The Academy or The Excel Center. Conferences with and provide information, support, and advisement to students to ensure program success/completion. Collaborates with instructors and other school personnel to monitor student progress and to identify pathways for success. Manages and monitor student information to ensure academic progress. Consistently engages alumni via social platforms, email, calls, texts, and outcome data. Perform any other related duties as required or assigned. Qualifications Qualifications To perform this job successfully, an individual must be able to perform each essential duty mentioned satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Education High School Experience 4 years related experience and/or training. Management Experience Not Applicable Skills Communication Skills Presentation/PowerPoint Decision Making Planning, organizing, and project management skills. Handle confidential and/or sensitive information Excellent communication and presentation skills. Required Certificates, Licenses, Registrations Valid driver's license VERY CLOSE MENTAL DEMAND. Operations requiring VERY CLOSE AND CONTINUOUS ATTENTION for control of operations which require a HIGH DEGREE OF COORDINATION OR IMMEDIATE RESPONSE. Operations requiring intermittent direct thinking to determine or select the most applicable way of handling situations regarding the organization's administration and operations; also, to determine or select material and equipment where highly variable sequences are involved. Analytical Ability / Problem Solving DIRECTED. Supervisory and/or professional skills using structured practices or policies and directed as to execution and review. Interpolation of learned things in moderately varied situations where reasoning and decision-making are essential. Responsibility for Work of Others Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities may include but not limited to interviewing, hiring and training employees; planning, assigning and directing work; appraising performance, rewarding and disciplining employees; addressing complaints and resolving problems. Working Conditions Normal working conditions as found within an office setting, wherein there is controlled temperature and a low noise level, plus a minimum of distractions. Physical Demand SEMI-REPETITIVE, LOW PHYSICAL: SEMI-REPETITIVE type work which requires PERIODS OF CONCENTRATION FOR VARIED TIME CYCLES as prescribed by the tasks. Additional Information 1. Bachelors Degree or equivalent experience to include a working knowledge of both The Academy and The Excel Center. 2. Must possess ability to collect, interpret, and synthesize information about a student's social history, community environment, family dynamics, economic differences, and significant crises that influence academic and behavioral functioning. 3. Must have demonstrated ability to work cooperatively as an interdisciplinary team member and devise an appropriate service plan for referred students and their families. 4. Must possess the ability to synthesize and interpret diagnostic and assessment data. 5. Must possess excellent communication and time management skills. 6. Must possess the ability to establish and maintain effective working relationships with community agencies, students, families, team members, and others. 8. Requires local travel/transporting individuals; valid driver's license, up-to-date auto insurance, and good driving record. 9. Ability to accept and/or drive change positively; demonstrate strong planning and organizational skills and initiative Preferred Qualifications 1. Experience working with high school aged students in a nontraditional setting and/or an adult education setting strongly preferred.

Job Details Management 5216 Chenal Valley - Little Rock, AR Full Time $16.50 - $16.50 Hourly AnyKEY HOLDER, RETAIL To assist the store manager and assistant manager with the day-to-day store operations and store performance to meet or exceed budget while operating in compliance with company standards, policies and procedures. Responsible for opening/closing store, daily bank deposits, keeping register stocked with adequate change, addressing customer/donor needs/complaints in Assistant Manager's or Manager's absence. Occasionally supervises store employees and temporary employees. May also supervise community service workers and volunteers on a limited or as needed basis. Uphold a positive work environment that follows Goodwill's Amazing Customer Experience (ACE) culture, Values, and Mission in everything you do and every interaction you have with co-workers, clients, customers and management. ESSENTIAL DUTIES AND RESPONSIBILITIES 1. Occasionally supervises staff, giving them oral and written communications regarding work performance as necessary. May have more supervisory responsibility if the manager or assistant manager is absent or on vacation. Motivates employees to reach production guidelines. May assist with conducting workplace orientations for new hires as needed. Ensures that all personnel files are maintained in a secure manner. 2. Ensures proper customer service to all donors and customers. Assists in developing additional donors for the store. 3. Monitors and controls the receiving, pricing, displaying and selling of store merchandise within price ranges established by Goodwill management. 4. Adequately stocks and maintains interior and exterior of the store in an attractive manner. Ensures the proper rotation of all store merchandise. 5. Uses cash register to total sales, accepts payments and authorizes voids, returns, exchanges and credit for merchandise. Balances cash register receipts, prepares daily bank deposits and maintains records of store transactions for each business day as scheduled. Ensures that correct sales reports are submitted on a daily basis, as directed by the manager or assistant manager. 6. Participates in the store's loss control by watching customers and employees and reporting suspicious activity to the Loss Prevention Director. Ensures that items are not given away without authorization. 7. Initiates and completes personnel and payroll records in a timely manner as well as other paperwork required in the day-to-day operations of the store, in the absence of the store manager and assistant manager. 8. Ensures a clean and safe environment in the store, processing area and/or donation center by practicing good housekeeping practices or delegating those tasks to store employees. 9. Keeps employees' daily attendance records and forwards employees' requests for absences and vacations to the VP of Donated Goods, in the absence of the manager or assistant manager. 10. Regular attendance is required as outlined in Goodwill's attendance policy. 11. Observes safety procedures and personnel policies and ensures compliance by employees, community service workers, volunteers and trainees. 12. Acts as a positive role model for employees, trainees and customers in all respects of professional development. 13. Ensures the store is open and operational during designated hours of operation. 14. Perform any other related duties as required or assigned. Qualifications QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty mentioned satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. EDUCATION AND EXPERIENCE Mental alertness and adaptability to office and field area work routines. Equivalent to four years high school or GED, with particular emphasis during high school in office skills, shop skills, or others, plus 12 to 18 months related experience and/or training, or equivalent combination of education and experience. REQUIRED CERTIFICATES, LICENSES, REGISTRATIONS Valid Driver's License PUBLIC CONTACT Frequent contacts with general public, patrons, or other outside representatives, wherein the manner of handling these contacts has a bearing on the organization's position and operation. WORKING CONDITIONS Somewhat disagreeable working conditions. Continuously exposed to one or two elements such as noise, intermittent standing, walking; and occasional pushing, carrying, or lifting. ENVIRONMENTAL CONDITIONS The following work environment characteristics described here are representative of those an employee encounters while performing essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the functions of this job, the employee is occasionally exposed to fumes or airborne particles. The noise level in the work environment is usually moderate. PHYSICAL ACTIVITIES The following physical activities described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions and expectations. Moderate diversity, moderately physical. Work activities which allow for a moderate amount of diversity in the performance of tasks which requires somewhat diversified physical demands of the employee. While performing the functions of this job, the employee is continuously required to stand; regularly required to walk; and frequently required to use hands to finger, handle, or feel, reach with hands and arms, talk or hear, taste or smell; occasionally required to sit, climb or balance, stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 100 pounds; frequently lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision; and color vision. ADDITIONAL INFORMATION May involve occasional travel within the state of Arkansas. Frequent physical exertion and exposure to unfit donated goods. Additional Qualifications: Excellent customer service skills Teaching and Training abilities Effective communication skills Decision making ability Must have a valid driver's license and be insurable by the company's insurance carrier. Some computer knowledge a plus Must be able to interact cordially and productively with a variety of people. Must be able to market Goodwill and explain the mission to the general public. Must be able to read, write and communicate clearly in English. Must establish and maintain effective relationships with supervisors, employees, and co-workers, while motivating them to their best performance. Must be able to work a flexible schedule, on short notice, including holidays, nights and weekends and frequently in excess of 40 hours a week. Ability to function in a hectic work environment with occasional periods of high stress. Must be able to take initiative and make decisions with little supervision. Must observe and enforce safety policies in all phases of the operation. Must have knowledge of fashionable women's, children's and men's clothing as well as furniture and household items. Must be able to lift and carry objects weighing up to 35 pounds frequently and up to 50 pounds occasionally. Must be able to stand and walk for a prolonged period and to frequently bend, stretch and stoop. Must have reliable transportation.

Job Details Experienced 5285 Goodwill Industries of Arkansas Inc - Little Rock, AR Full Time $20.80 Hourly DaySPECIALIST, PROGRAM (REENTRY) This position's primary responsibility is to assist individuals with criminal backgrounds with becoming self-sufficient by providing leading edge services that create solutions and change lives. To fulfill this, the Reentry Specialist will assist individuals with community resources, and obtain career development and vocational training as appropriate. Reentry Specialist will be a support system to the program participant with the end goal of finding gainful employment. ESSENTIAL DUTIES AND RESPONSIBILITIES 1. Work as part of the interdisciplinary team and ensure that the necessary services and support are provided to assist persons served in identifying and making choices about their social, vocational and life skills goals to support successful community reintegration. This duty is performed daily, about 20% of the time. 2. Develop knowledge of and relationships with community service providers, e.g., collaborating agencies, probation, parole, court support services, Department of Human Services, Child Support Enforcement, substance abuse, mental health agencies, housing providers/landlords, legal aid, area schools, both secondary and post-secondary, faith-based groups. Develop and maintain relationships with family members, residential providers, funders, and any other internal and external contacts to insure pertinent resources are available to participants. This duty is performed daily, about 20% of the time. 3. Design and facilitate educational and training programs, as participants' needs dictate, to include appropriate pre and post-release services including but not limited to: life skills training, financial management, eligibility for local, state and federal assistance, socialization, parenting skills, career development, occupational skill training and personal safety. This duty is performed weekly, about 10% of the time. 4. Facilitate the intake process for a new referral; complete a needs assessment and interest inventories to establish a basis for the Individual Service Plan; Develop a plan to assist each participant start a path to self-sufficiency. This duty is performed weekly, about 10% of the time. 5. Provide information and referral for services that are not provided by the agency, as appropriate; maintain professional and ethical boundaries with consumers and community stakeholders at all times. This duty is performed weekly, about 10% of the time. 6. Provide crisis intervention and assist in the development of responsible behaviors to ensure successful reintegration into the community; provide ongoing support, as needed, to ensure appropriate engagement in services outlined in the Individual Service Plan. This duty is performed as needed, about 10% of the time. 7. Facilitate discharge planning and follow-up in transfers to other agencies and community programs, including tracking placement and retention. This duty is performed weekly, about 10% of the time. 8. Adhere to client privacy rights and HIPAA requirements. Maintain compliance with funding and accreditation requirements (i.e., CARF). This duty is performed weekly, about 10% of the time. 9. Perform any other related duties as required or assigned. Qualifications QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty mentioned satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. EDUCATION AND EXPERIENCE Broad knowledge of such fields as accounting, marketing, business administration, finance, etc. Equivalent to a four year college degree, plus 3 years related experience and/or training, or equivalent combination of education and experience. COMMUNICATION SKILLS Ability to read, analyze, and understand common scientific and technical journals, financial reports, and legal documents; Ability to respond to complex or difficult inquiries or complaints from customers, regulatory agencies, or members of the business community. REQUIRED CERTIFICATES, LICENSES, REGISTRATIONS Valid Driver's License, MVR, and cleared background PREFERRED CERTIFICATES, LICENSES, REGISTRATIONS Bachelor's Degree SOFTWARE SKILLS REQUIRED Advanced: Word Processing/Typing Intermediate: Alphanumeric Data Entry, Contact Management, Database, Payroll Systems, Presentation/PowerPoint, Spreadsheet ENVIRONMENTAL CONDITIONS The following work environment characteristics described here are representative of those an employee encounters while performing essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the functions of this job, the employee is occasionally exposed to work near moving mechanical parts, fumes or airborne particles, outdoor weather conditions. The noise level in the work environment is usually moderate. PHYSICAL ACTIVITIES The following physical activities described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions and expectations. Semi-repetitive, low physical. Semi-repetitive type work which requires periods of concentration for varied time cycles as prescribed by the tasks. While performing the functions of this job, the employee is continuously required to talk or hear; regularly required to stand, walk, sit, use hands to finger, handle, or feel, reach with hands and arms, taste or smell; and occasionally required to climb or balance, stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds; frequently lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision; and distance vision. ADDITIONAL INFORMATION Minimum of 3+ years experience in public service or social services. Bachelor's degree preferred. Willingness to learn and respect the needs of persons with mental illness or a disability Knowledge of the criminal justice system and experience working with ex-prisoners Ability to access department of corrections facilities throughout the designated region as required. Ability to travel throughout the designated region as required.

Job Details Experienced 5108 LR GRC Outlet - Little Rock, AR Full Time $18.00 - $18.00 Hourly AnyTECHNICIAN, MAINTENANCE Goodwill Industries of Arkansas is now hiring a facilities maintenance tech for our Goodwill Resources Center located in Little Rock, AR. GENERAL DESCRIPTION OF POSITION The Facilities Maintenance Assistant works under the direction of the Facilities Maintenance team leader to maintain Goodwill facilities and grounds. Uphold a positive work environment that follows Goodwill's Amazing Customer Experience (ACE) culture, Values, and Mission in everything you do and every interaction you have with co-workers, clients, customers and management. ESSENTIAL DUTIES AND RESPONSIBILITIES 1. Performs basic rough and finished carpentry work in construction and repair of structures, such as partitions, walls, doors, fences, window frames, office furniture, roofs, and shelves, etc. Applies and prepares various surfaces for paint, enamel, lacquer, varnish, or stain; repairs wall coverings. This duty is performed about 10% of the time. 2. Performs basic electrical installation, repair and maintenance work in wiring for switches, outlets, plugs, cables, power circuits and appliances; Repairs and replaces ballasts, lights and light bulbs in lighting systems. Inspects electrical systems for unsafe conditions. This duty is performed about 30% of the time. 3. Identifies and performs basic repairs of plumbing leaks or breaks; open clogged lines and drains; repairs or replaces faucets, valves, sinks, urinals, and commodes. Does routine maintenance on HVAC systems. Performs diagnostics on HVAC systems. This duty is performed about 30% of the time. 4. Maintains grounds in clean and orderly manner including mowing, trimming, weeding, aerating and fertilizing lawns; replaces plants as needed; sets sprinklers; Replaces broken sprinkler heads; maintains ground maintenance equipment; trims branches that create hazardous situations. Installs and maintains drinking fountains; Repairs/replaces hot water heaters. This duty is performed about 10% of the time. 5. Maintains and properly stores/secures equipment, supplies, and tools associated with duties. This duty is performed about 10% of the time. 6. Transports equipment, supplies, and tools to assigned duties. This duty is performed about 10% of the time. 7. Perform any other related duties as required or assigned. 8. Valid Arkansas' Driver's License with and acceptable motor vehicle record. Qualifications PHYSICAL ACTIVITIES The following physical activities described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions and expectations. Moderate diversity, moderately physical. Work activities which allow for a moderate amount of diversity in the performance of tasks which requires somewhat diversified physical demands of the employee. While performing the functions of this job, the employee is continuously required to use hands to finger, handle, or feel, reach with hands and arms; regularly required to stand, walk, climb or balance, stoop, kneel, crouch, or crawl, talk or hear; and frequently required to sit; occasionally required to taste or smell. The employee must occasionally lift and/or move more than 100 pounds; frequently lift and/or move up to 50 pounds; regularly lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision; and distance vision.

Job Details Entry 5285 Goodwill Industries of Arkansas Inc - Little Rock, AR Full Time $16.00 - $16.00 Hourly DayRECEPTIONIST (EXCEL) We are looking for an experienced Bilingual Receptionist to join our team. This position serves as The Excel Center's first point of contact for school visitors and callers. Responsible for answering/routing all incoming calls, greeting visitors, and referring to appropriate staff or department in a friendly and professional manner. Ensures employee, visitor, and facility situations are appropriately and promptly addressed. ESSENTIAL DUTIES AND RESPONSIBILITIES 1. Answer phones in a timely manner. Route calls to appropriate personnel. Screen calls for superintendent, directors, and teachers. Communicate with visitors/guests with diplomacy and tact remaining professional at all times. This duty is performed daily, about 50% of the time. 2. Greet visitors/guests, ascertain business, direct to proper location/personnel. Communicate with visitors/guests with diplomacy and tact remaining professional at all times and firm when necessary. This duty is performed daily, about 20% of the time. 3. Prepare documents (Word & Excel) as directed. This duty is performed daily, about 10% of the time. 4. Maintain employee in/out log; maintain visitor sign-in log; issue visitor badges for the location assigned. This duty is performed daily, about 5% of the time. 5. Miscellaneous duties as assigned to include sign for deliveries and inform recipients. This duty is performed daily, about 5% of the time. 6. Coordinates scheduling for back-up relief; advises supervisor concerning scheduling conflicts and assistance required. This duty is performed as needed. 7. Translate school and outreach information from English to Spanish. This duty is performed daily, about 5% of the time. 9. Support students, teachers, life coaches, and other staff with translation needs. This duty is performed daily, about 5% of the time. 10. Perform any other related duties as required or assigned Qualifications QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty mentioned satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. EDUCATION AND EXPERIENCE High school or GED, plus specialized schooling and/or on the job education in a specific skill area; e.g. data processing, clerical/administrative, equipment operation, etc, plus 2 years related experience and/or training, or equivalent combination of education and experience. REQUIRED CERTIFICATES, LICENSES, REGISTRATIONS Valid Driver's License PREFERRED CERTIFICATES, LICENSES, REGISTRATIONS -Bilingual: able to translate between English and Spanish in verbal and written communication SOFTWARE SKILLS REQUIRED Basic: Database, Presentation/PowerPoint, Spreadsheet, Word Processing/Typing ADDITIONAL INFORMATION Ability to communicate clearly and distinctly with employees and guests using effective speaking and writing skills in English and Spanish. Able to translate between the two languages accurately. Demonstrated ability to articulate words and instructions clearly and accurately. Able to manage difficult visitor situations in the lobby area. Very good telephone etiquette; able to determine business nature of the caller and direct to the appropriate contact at The Excel Center. Basic Word, PowerPoint, Outlook, and Excel skills.

The Donated Goods Associate supports store operations by assisting with the intake, processing, stocking, and sale of donated goods. This position ensures an Amazing Customer Experience (ACE) by providing friendly, efficient service at the register, in the donation area, and on the sales floor. This position will rotate across the donor door, processing, pricing, merchandising, and cashiering based on the day's demand. The position is performed with or without a reasonable accommodation. Uphold a positive work environment that follows Goodwill's Amazing Customer Experience (ACE) culture, Values, and Mission in everything you do and every interaction you have with co-workers, clients, customers, and management. Essential Duties and Responsibilities Provide excellent customer service by greeting donors and customers in a friendly, helpful manner consistent with Goodwill's ACE culture. Accurately process sales transactions at the register, including cash, credit, and other forms of payment, while following all cash-handling policies. Receive, unload, and sort donated goods; determine quality and usability of items based on Goodwill guidelines. Hang, tag, price, and stock donated merchandise efficiently to meet production and sales goals. Maintain the cleanliness and organization of the sales floor, donation area, stockroom, and restrooms. Regular attendance is required as outlined in Goodwill's attendance policy. Ensure compliance with all safety standards and loss prevention procedures. Assist customers in locating merchandise and answer questions regarding store policies and promotions. Support team members by flexing between cashier, production, and sales floor duties as needed. Participate in training and development to enhance skills and knowledge of Goodwill's mission and policies. May participate in new store building and renovation efforts as needed. Perform other related duties as assigned to meet daily production, safety, and customer goals. Qualifications Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Education None Experience 0 to 6 months related experience and/or training. Management Experience None Skills None Required Certificates, Licenses, Registrations None Preferred Certificates, Licenses, Registrations None Mental Demands LIGHT MENTAL DEMAND. Operations REQUIRING INTERMITTENT DIRECTED THINKING to carry out a predetermined procedure or sequence of operations of limited variability. Operations requiring INTERMITTENT ATTENTION to control machine or manual motions. Analytical Ability / Problem Solving REPETITIVE. Activities or duties using a pre-determined set of processes or directions coupled with nearby supervision. Learned things in situations where choice is simple or patterned. Responsibility for Work of Others Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities may include, but are not limited to, interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance, rewarding and disciplining employees; addressing complaints and resolving problems. None Working Conditions Outside working environment, wherein there are extremely disagreeable working conditions most of the time. (e.g., hot mix paving in constant sun). Physical Demand HIGHLY REPETITIVE, HIGHLY PHYSICAL. HIGHLY REPETITIVE type work which requires the CONCENTRATED AND NON-DIVERSIFIED physical demands of the employee. Additional Information Qualifications High school diploma or GED preferred. Previous retail, cashier, or warehouse experience helpful but not required. Ability to provide excellent customer service in a fast-paced environment. Basic math and reading skills required. Must be able to follow directions, work independently, and as part of a team. Willingness to learn Goodwill standards for donations, pricing, and sales. Complete required training, HazMat awareness, and equipment certifications within 30 days of hire. Basic proficiency with POS, handheld scanners, barcode printers; willingness to learn AI-assisted item recognition/price suggestion tools as deployed. Dependable attendance. Physical and Work Environment Requirements Ability to stand, walk, bend, stoop, and reach for extended periods. Frequently lift up to 25 lbs.; occasionally up to 50 lbs.; push/pull loaded Gaylords/carts up to 150 lbs. with assistance/tools. Regular exposure to warehouse and retail environments with moderate noise and occasional outdoor conditions. Impact This role contributes directly to Goodwill's mission of Changing Lives Through Education, Training, and Employment by ensuring donated goods are processed efficiently and customers and donors receive excellent service. Job Levels - Donated Goods Associate Level I: Must be certified and demonstrate proficiency in at least one duty area, successfully complete the knowledge check quizzes, and meet production standards for two consecutive weeks. Duty areas include: Donor Door Cashier Processor Merchandising Pricer Level II: Must be certified and demonstrate proficiency in at least three duty areas, successfully complete the knowledge check quizzes, cross-train others, 95% audit scores, and consistently meet production standards for 30 days. Level III: Must be certified and demonstrate proficiency in all five duty areas, successfully complete the knowledge check quizzes, and consistently meet or exceed production standards for 30 days. Level IIIs will be expected to mentor new hires, serve as a Safety Ambassador, e-commerce pull lead, and become CPR certified.

Job Details Management 5214 Riverdale - Little Rock, AR Full Time AnyMANAGER, RETAIL The Retail Manager works with the leadership team and staff to execute store operational objectives as they relate to supporting the annual operating plan. He or she has direct responsibility for decision making in areas involving customers, team members, operational issues, business planning, priority setting, staff scheduling, team member performance appraisals, compliance with company policies, and assisting the District Manager with any and all areas of the business. The Retail Manager also supports and drives Goodwill's mission to help people prepare for, find, and keep jobs, with an emphasis on finding employment. Uphold a positive work environment that follows Goodwill's Amazing Customer Experience (ACE) culture, Values, and Mission in everything you do and every interaction you have with co-workers, clients, customers and management. ESSENTIAL DUTIES AND RESPONSIBILITIES 1. Staffs all open positions at the store with quality and productive employees. Provides every employee with clear job responsibilities and expectations. Ensures all new employees are oriented and trained on all required work processes, procedures and expected standards of performance. Evaluates the efficiency and productivity of assigned team members by establishing performance standards and objectives and conducts regular performance appraisals. This duty is performed weekly, about 10% of the time. 2. Assists team members in goal setting and skills development. Provides feedback on performance and attendance, addresses concerns, and administers performance discussions as needed. Provides work leadership on assigned shifts. This duty is performed daily, about 15% of the time. 3. Meets/exceeds revenue projections and contribution targets for the store. Monitors production and donations performance weekly and monthly and provides monthly reviews to all retail associates. Ensure all production and rotation quotas are met. This duty is performed daily, about 25% of the time. 4. Plans, organizes, and directs the activities of team members Schedules employees with a focus on controlling payroll costs and adequate coverage and customer service. This duty is performed daily, about 15% of the time. 5. Provides a clean, fun, and safe environment for employees and customers. Provides maximum level of customer service to ensure repeat sales. This duty is performed daily, about 10% of the time. 6. Maintain proper displays and merchandise presentation in accordance with standard operating procedures. Adequately stocks and maintains interior and exterior of the store in an attractive manner. This duty is performed daily, about 5% of the time. 7. Manages store's loss control by monitoring customers and employees and reporting suspicious activity to Loss Prevention. Ensures that items are not given away without authorization. This duty is performed daily, about 5% of the time. 8. Monitors sales, cash management, inventory control, store merchandising, and appearance. Ensures that correct sales reports are submitted on a daily basis. This duty is performed daily, about 10% of the time. 9. Make bank deposits as needed. Bank deposits must be made alone in your personal vehicle or a company vehicle. 10. Maintains effective communication with support staff. Plans and organizes monthly store meetings, functions, and activities. This duty is performed daily, about 5% of the time. 11. Regular attendance is required as outlined in Goodwill's attendance policy. Observes safety procedures and personnel policies and ensures compliance by employees, community service workers, volunteers and trainees. This duty is performed daily. 12. Attends regular management meetings and relates information back to staff. Acts as a positive role model for employees, trainees and customers in all respects of professional development. This duty is performed daily. 13. Ensures that the store opens on time and is properly staffed and operational during designated hours of operation. This duty is performed daily. 14. Participates in local community, civic, and business organizations and is active in the local Chamber of Commerce. This duty is performed as needed. 15. Perform any other related duties as required or assigned. Qualifications QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty mentioned satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. EDUCATION AND EXPERIENCE High school or GED, plus specialized schooling and/or on the job education in a specific skill area, e.g. data processing, clerical/administrative, equipment operation, etc. plus 4 years related experience and/or training, and 2 years related management experience, or equivalent combination of education and experience. COMMUNICATION SKILLS Ability to effectively communicate information and respond to questions in person-to-person and small group situations with customers, clients, general public and other employees of the organization. MATHEMATICAL SKILLS Ability to add, subtract, multiply and divide numbers. Ability to perform these mathematical skills using money and other forms of measurement. CRITICAL THINKING SKILLS Ability to solve practical problems and deal with a variety of known variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, or diagram formats. REQUIRED CERTIFICATES, LICENSES, REGISTRATIONS Driver's License SOFTWARE SKILLS REQUIRED Intermediate: 10-Key, Alphanumeric Data Entry, Database, Human Resources Systems, Payroll Systems, Spreadsheet, Word Processing/Typing Basic: Accounting, Contact Management, Presentation/PowerPoint INITIATIVE AND INGENUITY SUPERVISION RECEIVED Under direction where a definite objective is set up and the employee plans and arranges own work, referring only unusual cases to supervisor. PLANNING Considerable responsibility with regard to general assignments in planning time, method, manner, and/or sequence of performance of own work, in addition, the work operations of a group of employees, all performing basically the same type of work. DECISION MAKING Performs work operations which permit frequent opportunity for decision-making of minor importance and also frequent opportunity for decision-making of major importance; the latter of which would affect the work operations of other employees and/or clientele to a moderate degree. MENTAL DEMAND Very close mental demand. Operations requiring very close and continuous attention for control of operations which require a high degree of coordination or immediate response. Operations requiring intermittent direct thinking to determine or select the most applicable way of handling situations regarding the organization's administration and operations; also to determine or select material and equipment where highly variable sequences are involved. ANALYTICAL ABILITY / PROBLEM SOLVING Directed. Supervisory and/or professional skills using structured practices or policies and directed as to execution and review. Interpolation of learned things in moderately varied situations where reasoning and decision-making are essential. RESPONSIBILITY FOR WORK OF OTHERS Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities may include but not limited to interviewing, hiring and training employees; planning, assigning and directing work; appraising performance, rewarding and disciplining employees; addressing complaints and resolving problems. Supervises a small group (3-7) of employees, usually of lower classifications. Assigns and checks work; assists and instructs as required and performs same work as those supervised, or closely related work, a portion of the time. Content of the work supervised is of non-technical nature but presents numerous situations to which policies and precedents must be interpreted and applied. Supervises the following departments: RESPONSIBILITY FOR FUNDS, PROPERTY and EQUIPMENT Occasionally responsible for organization's property were carelessness, error, or misappropriation would result in moderate damage or moderate monetary loss to the organization. The total value for the above would range from $150,000 to $1,000,000. ACCURACY Probable errors would not likely be detected until they reached another department, office or patron, and would then require considerable time and effort to correct the situation. Frequently, possibility of error that would affect the organization's prestige and relationship with the public to a limited extent, but where succeeding operations or supervision would normally preclude the possibility of a serious situation arising as a result of the error or decision. PUBLIC CONTACT Regular contacts with patrons where the contacts are initiated by the employee. Involves both furnishing and obtaining information and, also, attempting to influence the decisions of those persons contacted. Contacts of considerable importance and of such nature, that failure to exercise proper judgment may result in important tangible or intangible losses to the organization. EMPLOYEE CONTACT Contacts with other departments or offices and also frequently with individuals in middle level positions; consulting on problems which necessitate judgment and tact in presentation to obtain cooperation or approval of action to be taken. Also, important contacts with associates as required in advanced supervisory jobs, plus frequent contact with senior level internal officials. WORKING CONDITIONS Somewhat disagreeable working conditions. Continuously exposed to one or two elements such as noise, intermittent standing, walking; and occasional pushing, carrying, or lifting. ENVIRONMENTAL CONDITIONS The following work environment characteristics described here are representative of those an employee encounters while performing essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the functions of this job, the employee is regularly exposed to outdoor weather conditions; occasionally exposed to wet or humid conditions. The noise level in the work environment is usually moderate. PHYSICAL ACTIVITIES The following physical activities described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions and expectations. Semi-repetitive, low physical. Semi-repetitive type work which requires periods of concentration for varied time cycles as prescribed by the tasks. While performing the functions of this job, the employee is continuously required to stand, walk, use hands to finger, handle, or feel, reach with hands and arms, talk or hear; frequently required to climb or balance, stoop, kneel, crouch, or crawl, taste or smell; occasionally required to sit. The employee must occasionally lift and/or move up to 10 pounds; frequently lift and/or move up to 50 pounds; regularly lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision; distance vision; color vision; peripheral vision; depth perception; and ability to adjust focus. ADDITIONAL INFORMATION Travel within the state of Arkansas. Frequent physical exertion and exposure to unfit donated goods. Regular attendance at retail managers' meeting is required. Additional Qualifications: Retail and/or production management experience Ability to lead teams' Entrepreneurial spirit/ownership thinking Supervisory and fiscal responsibility Excellent guest service skills Teaching and Training abilities Effective communication skills Decision making ability Some computer knowledge a plus Must be able to interact cordially and productively with a variety of people. Must be able to market Goodwill and explain the mission to the general public. Must be able to read, write and communicate clearly in English. Must establish and maintain effective relationships with supervisors, employees, and co-workers, while motivating them to their best performance. Must be able to establish an effective schedule for employees within allocated payroll. Must be able to work a flexible schedule, on short notice, including holidays, nights and weekends and frequently in excess of 40 hours a week, with a minimum of 45 hours per week. Ability to function in a hectic work environment with occasional periods of high stress. Must be able to take initiative and make decisions with little supervision. Must observe and enforce safety policies in all phases of the operation. Must have knowledge of fashionable women's, children's and men's clothing as well as furniture and household items. Must be able to lift and carry objects weighing up to 35 pounds frequently and up to 50 pounds occasionally. Must be able to stand and walk for a prolonged period and to frequently bend, stretch and stoop. Must have reliable transportation and drive to work on scheduled days.

Job Details Experienced 5285 Goodwill Industries of Arkansas Inc - Little Rock, AR Full Time AnyAUDITOR BUSINESS PROCESSES GENERAL DESCRIPTION OF POSITION The purpose of the Business Process Auditor position is to ensure accuracy and compliance with policies, procedures and practices established by Goodwill Industries of Arkansas. The Auditor works as a member of the Performance Excellence Team to conduct audits of retail stores, operational teams and systems, and other internal business units and processes to evaluate the effectiveness of internal controls to provide assurance and to help identify and minimize Company risks. The Auditor will assist in the planning and execution of audit engagements and interviews; assist in the development and execution of audit test steps; prepare work papers to document the audit work performed to support conclusions reached; and report independent assessments of Goodwill Stores, Attended Donation Centers (ADC), and Goodwill Resource Centers (GRC) The Auditor will need to become familiar with Workers Compensation and general liability claims, OSHA requirements, the injury reporting process, statutory and accreditation requirements to fully understand the scope of Goodwill's compliance requirements. Uphold a positive work environment that follows Goodwill's Amazing Customer Experience (ACE) culture, Values, and Mission in every interaction with stakeholders. ESSENTIAL DUTIES AND RESPONSIBILITIES: 1. Responsible for acquiring an understanding of established company policies, procedures and practices, identification of process improvement opportunities, control weaknesses, and fraud. This duty is performed about 45% of the time. 2. Perform independent operational and financial reviews of Goodwill Stores, ADCs, GRCs, data systems, including audit testing, reporting, and exception tracking. This duty requires regular state-wide travel, including some overnight stays. This duty is performed about 30% of the time. 3. Develop a working knowledge of the POS systems to assist the team in identifying loss prevention issues that require review or investigation. This duty is performed about 10% of the time. 4. In collaboration with the Loss Prevention Team, the Auditor will become familiar with and gain hands-on experience with Workers Compensation and general liability claims, OSHA requirements, Goodwill's injury reporting process. This duty is performed about 5% of the time. 5. Assist Loss Prevention Investigators by providing findings from audits that may point to fraud or mishandling of Goodwill's resources. This duty is performed about 5% of the time. 6. Perform any other related duties as required or assigned. This duty is performed about 5% of the time. Qualifications QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty mentioned satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. EDUCATION AND EXPERIENCE Knowledge of a specialized field (however acquired), such as basic accounting, computer, etc. Equivalent of four years in high school, plus night, trade extension, or correspondence school specialized training, equal to two years of college, plus 3 years related experience and/or training, or equivalent combination of education and experience. ADDITIONAL INFORMATION: 2+ years of experience with/working knowledge of bookkeeping practices and accepted office procedures. Ability to perform a volume of numerical detail work with speed and accuracy, to make difficult mathematical computations with or without technical assistance, such as the use of a calculator and computer spreadsheet software. Ability to understand and follow complex oral and written instructions as well as technical or legal terminology. Ability to prepare financial and other records in a systematic, neat, and legible manner. Ability to establish and maintain effective working relationships with co-workers, various levels of management staff and the general public in a professional and business-like manner. Demonstrated ability to work with Excel, as well as, exposure to accounting software packages and databases. Ability to handle multiple tasks effectively and efficiently. Possess strong communication, administrative writing and organizational skills. Some overnight in-state travel required. Must possess a valid Arkansas driver's license and reliable transportation.

Job Details Entry 5285 Goodwill Industries of Arkansas Inc - Little Rock, AR Full Time $15.25 - $15.25 Hourly DayPROCESSOR, E-COMMERCE is responsible for researching, listing, and providing accurate descriptions of donations that are selected to be sold through various online auction sites. Must meet or exceed the listing daily production goals. Uphold a positive work environment that follows Goodwill's Amazing Customer Experience (ACE) culture, Values, and Mission in everything you do and every interaction you have with co-workers, people served, donors, customers, and management. ESSENTIAL DUTIES AND RESPONSIBILITIES 1. Ensures work activities are being completed efficiently while maintaining compliance with all safety standards; ensures staff is adhering to all safety expectations and requirements for the workplace with an emphasis on neatness, cleanliness, and organization. This duty is performed daily. 2. Research items selected to be listed to ensure listing accuracy. Using web-based software to list our items on various auction sites. Expected to meet or exceed established daily quotas. This duty is performed daily. 3. Performs accurate initial sort and grading of donations to be listed. Supervises and performs posting of donations into the inventory system, shelving, and order processing. This duty is performed daily. 4. Works with management in identifying and addressing any quality control issues. This duty is performed weekly. 5. Maintain a positive work atmosphere by acting and communicating in a manner so that you get along with customers, people served, co-workers and management. This duty is performed daily. 6. Perform any other related duties as required or assigned. This duty is performed daily. 7. Perform any other related duties as required or assigned. Qualifications QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty mentioned satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. EDUCATION AND EXPERIENCE High school or GED, plus specialized schooling and/or on-the-job education in a specific skill area; e.g. data processing, clerical/administrative, equipment operation, etc, plus 0 to 6 months related experience and/or training or equivalent combination of education and experience. SOFTWARE SKILLS REQUIRED Basic: 10-Key, Other, Spreadsheet, Word Processing/Typing PHYSICAL ACTIVITIES The following physical activities described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions and expectations. Highly repetitive, low physical. Highly repetitive type of work which requires concentration in the performance of tasks for consistent time cycles as prescribed by the tasks. While performing the functions of this job, the employee is regularly required to sit, use hands to finger, handle, or feel, talk or hear; occasionally required to stand, walk, reach with hands and arms, taste or smell. The employee must occasionally lift and/or move up to 50 pounds; regularly lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision. ADDITIONAL INFORMATION Not indicated

Job Details Experienced 5285 Goodwill Industries of Arkansas Inc - Little Rock, AR Full Time $20.80 - $20.80 Hourly DayCAREER NAVIGATOR Provide support and assistance to Goodwill employees and external clients in all areas related to gaining and/or retaining employment, career advancement, and financial stability. Assist in the initial design and implementation of educational programs, activities, and support services that promote long-term market attachment and advancement consistent with the employee's vocational goals. Uphold a positive work environment that follows Goodwill's Amazing Customer Experience (ACE) culture, Values, and Mission in everything you do and every interaction you have with co-workers, clients, customers, and management. ESSENTIAL DUTIES AND RESPONSIBILITIES 1. Facilitate or directly provide career coaching assistance services to employees and clients including intake, assessment, vocational and financial guidance, career and education search, and placement support. This duty is performed daily, about 30% of the time. 2. Meet and communicate regularly with all assigned employees and clients. Establish relationships and maintain contact with employers to promote employment or advancement for eligible job seekers. This duty is performed daily, about 30% of the time. 3. Build relationships with store managers of the employees that are assigned to caseload. This duty is performed daily, about 10% of the time. 4. Be able to meet with employees to discuss goals during their work shift without interfering with their work performance. This duty is performed daily, about 10% of the time. 5. Create Individualized Service Plans to address short- and long-term career and educational goals. Use a variety of strategies to assist employees and clients in overcoming barriers to employment and educational goals. This duty is performed weekly, about 15% of the time. 6. Communicate regularly with key staff at community partner organizations and develop and maintain up-to-date community resource guide. This duty is performed weekly, about 10% of the time. 7. Ensure client documentation is completed in a timely manner, and is appropriate according to individualized plans, verified by signatures as well as being accurate and in compliance with all state and federal guidelines. This duty is performed daily, about 20% of the time. 8. Teach work readiness skills in one-on-one and group settings. This duty is performed weekly, about 5% of the time. 9. Conduct one-on-one follow-up in person, by phone or by email with employees and clients to continually monitor their efforts, measure progress on their action plan, and provide accountability. This duty is performed monthly, about 10% of the time. 10. Ensure successful completion of the onboarding process for new GIA employees in conjunction with the site leader/manager. This duty is performed weekly, about 10% of the time. 11. Assist in the interview prep and interview process for donated goods applicants in the locations in their service area. This duty is performed daily, about 10% of the time. 12. Possess the professional judgment necessary to make referrals to GIA Human Resources, EAP, and other providers to help support clients/employees. This duty is performed daily, about 10% of the time. 13. Perform any other related duties as required or assigned. 14. Perform any other related duties as required or assigned. Qualifications QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty mentioned satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. EDUCATION AND EXPERIENCE Broad knowledge of such fields as accounting, marketing, business administration, finance, etc. Equivalent to a four year college degree, plus 3 years related experience and/or training, or equivalent combination of education and experience. COMMUNICATION SKILLS Ability to read a limited number of words and recognize similarities and differences between words and between series of numbers; ability to write and speak simple sentences as a means for basic communication. ability to read and understand simple instructions, short correspondence, notes, letters and memos; ability to write simple correspondence. ability to read and understand documents such as policy manuals, safety rules, operating and maintenance instructions, and procedure manuals; ability to write routine reports and correspondence. ability to effectively communicate information and respond to questions in person-to-person and small group situations with customers, clients, general public and other employees of the organization. REQUIRED CERTIFICATES, LICENSES, REGISTRATIONS Valid Driver's License PREFERRED CERTIFICATES, LICENSES, REGISTRATIONS Global Career Development Facilitator Certification Certified Career Services Provider Certificate SOFTWARE SKILLS REQUIRED Intermediate: Alphanumeric Data Entry, Contact Management, Spreadsheet, Word Processing/Typing Basic: 10-Key, Accounting, Database, Presentation/PowerPoint EMPLOYEE CONTACT Contacts of considerable importance within the department or office, such as those required in coordination of effort, or frequent contacts with other departments or offices, generally in normal course of performing duties. Requires tact in discussing problems and presenting data and making recommendations, but responsibility for action and decision reverts to others. PHYSICAL ACTIVITIES The following physical activities described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions and expectations. Semi-repetitive, low physical. Semi-repetitive type work which requires periods of concentration for varied time cycles as prescribed by the tasks. While performing the functions of this job, the employee is continuously required to talk or hear; regularly required to stand, walk, sit, use hands to finger, handle, or feel, reach with hands and arms; occasionally required to stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds; regularly lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision; distance vision; peripheral vision; depth perception; and ability to adjust focus. ADDITIONAL INFORMATION -Experience in the field of employment, vocational rehabilitation, or transitional employment assistance is preferred. -Experience in program development and classroom instruction. -Willingness to learn and respect the needs of persons with mental illness, disabilities, past incarceration, and/or other barriers to employment. - Adhere to client privacy rights and HIPPA requirements. - Demonstrated ability to effectively present information and respond to questions from employers, clients, supervisors, and the general public. - Ability to provide vocational counseling, build self-esteem, access resources, and network. - Proficient with Microsoft Office (Word, Excel.) - Must have a valid state driver's license and be insurable by the company's insurance carrier.

Job Details Entry 5236 Bryant - Bryant, AR Part Time $11.00 - $11.00 Hourly AnyCASHIER To assist the Assistant Manager and Retail Store Manager and leadership team with the day-to-day store operations and store performance to meet or exceed budget while operating in compliance with company standards, policies and procedures. ESSENTIAL DUTIES AND RESPONSIBILITIES 1. Greet and acknowledge all customers. 2. Participates in the pricing, displaying, and selling of store merchandise within price ranges established by Goodwill management. 3. Issue refunds and credits according to company policy and procedures. 4. Accurately calculate discounts and other special offers 5. Bag, box and wrap merchandise 6. Use cash register, scanner, or other equipment to total sales, accept payments, or process refunds, credits, and exchanges. 7. Ensures the proper rotation of all store merchandise. 8. Manages store's loss control by watching customers and employees and reporting suspicious activity to Loss Prevention. Ensures that items are not given away without authorization. 9. Ensures a clean and safe environment in the store, processing area and/or donation center by practicing good housekeeping. 10. Regular attendance is required as outlined in Goodwill's attendance policy. 11. Observes safety procedures and personnel policies. 12. Attends regular store meetings. 13. Acts as a positive role model for employees, trainees, and customers in all respects of professional development. 14. Perform any other related duties as required or assigned. Qualifications QUALIFICATIONS PUBLIC CONTACT Frequent contacts with general public, patrons, or other outside representatives, wherein the manner of handling these contacts has a bearing on the organization's position and operation. ENVIRONMENTAL CONDITIONS The following work environment characteristics described here are representative of those an employee encounters while performing essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the functions of this job, the employee is occasionally exposed to outdoor weather conditions. The noise level in the work environment is usually moderate. PHYSICAL ACTIVITIES The following physical activities described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions and expectations. Moderate diversity, moderately physical. Work activities which allow for a moderate amount of diversity in the performance of tasks which requires somewhat diversified physical demands of the employee. While performing the functions of this job, the employee is continuously required to use hands to finger, handle, or feel, talk or hear; regularly required to stand, walk, reach with hands and arms; frequently required to stoop, kneel, crouch, or crawl; and occasionally required to sit, climb or balance. The employee must occasionally lift and/or move up to 50 pounds; frequently lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision. ADDITIONAL INFORMATION Frequent physical exertion and exposure to unfit donated goods. Excellent customer service skills Effective communication skills Some computer knowledge a plus. Must be able to interact cordially and productively with a variety of people. Must be able to read, write and communicate clearly in English. Must be able to work a flexible schedule, on short notice, including holidays, nights and weekends and occasionally in excess of 40 hours a week. Ability to function in a hectic work environment with occasional periods of high stress. Must be able to lift and carry objects weighing up to 35 pounds frequently and up to 50 pounds occasionally. Must be able to stand and walk for a prolonged period and to frequently bend, stretch and stoop. Must have reliable transportation.

Job Details Management 5216 Chenal Valley - Little Rock, AR Full Time $21.00 - $21.00 Hourly AnyASSISTANT MANAGER, RETAIL Responsible for the operation of the store in the Manager's absence including maintaining the store and employees, handling banking, customer/donor inquiries and complaints. To assist the store manager with the day-to-day store operations and store performance to meet or exceed budget while operating in compliance with company standards, policies and procedures. Uphold a positive work environment that follows Goodwill's Amazing Customer Experience (ACE) culture, Values, and Mission in everything you do and every interaction you have with co-workers, clients, customers and management. ESSENTIAL DUTIES AND RESPONSIBILITIES 1. Supervises staff, giving them oral and written communications regarding work performance as necessary. May assist with interviewing applicants and conducting workplace orientations for new hires as needed. Ensures that all personnel files are maintained in a secure manner. 2. Ensures proper customer service to all donors and customers. Assists in developing additional donors for the store. 3. Motivates employees to reach production guidelines. 4. Monitors and controls the receiving, pricing, displaying and selling of store merchandise within price ranges established by Goodwill management. Adequately stocks and maintains interior and exterior of the store in an attractive manner. 5. Balances cash register receipts, prepares daily bank deposits and maintains records of store transactions for each business day as scheduled. 6. Uses cash register to total sales, accepts payments and authorizes voids, returns, exchanges and credit for merchandise. 7. Ensures the proper rotation of all store merchandise. 8. Manages store's loss control by watching customers and employees and reporting suspicious activity to the Loss Prevention Director. Ensures that items are not given away without authorization. 9. Initiates and completes personnel and payroll records in a timely manner as well as other paperwork required in the day-to-day operations of the store, in the absence of the store manager. 10. Ensures a clean and safe environment in the store, processing area and/or donation center by practicing good housekeeping practices or delegating those tasks to store employees. 11. Ensures that correct sales reports are submitted on a daily basis, as directed by the manager. 12. Keeps employees' daily attendance records and forwards employees' requests for absences and vacations to the VP of Donated Goods, in the absence of the manager. 13. Ensures the store is open and operational during designated hours of operation. 14. Observes safety procedures and personnel policies and ensures compliance by employees, community service workers, volunteers and trainees. 15. Acts as a positive role model for employees, trainees and customers in all respects of professional development. 16. Perform any other related duties as required or assigned. Qualifications QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty mentioned satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. EDUCATION AND EXPERIENCE High school or GED, plus specialized schooling and/or on the job education in a specific skill area; e.g. data processing, clerical/administrative, equipment operation, etc, plus 2 years related experience and/or training, or equivalent combination of education and experience. COMMUNICATION SKILLS Ability to effectively communicate information and respond to questions in person-to-person and small group situations with customers, clients, general public and other employees of the organization. MATHEMATICAL SKILLS Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts such as fractions, ratios, and proportions to practical situations. REQUIRED CERTIFICATES, LICENSES, REGISTRATIONS Valid driver's license with an acceptable driving record for the past 3 years. WORKING CONDITIONS Somewhat disagreeable working conditions. Continuously exposed to one or two elements such as noise, intermittent standing, walking; and occasional pushing, carrying, or lifting. ENVIRONMENTAL CONDITIONS The following work environment characteristics described here are representative of those an employee encounters while performing essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the functions of this job, the employee is regularly exposed to outdoor weather conditions; .The noise level in the work environment is usually moderate. PHYSICAL ACTIVITIES The following physical activities described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions and expectations. Semi-repetitive, low physical. Semi-repetitive type work which requires periods of concentration for varied time cycles as prescribed by the tasks.While performing the functions of this job, the employee is regularly required to stand, walk, sit, use hands to finger, handle, or feel, reach with hands and arms, climb or balance, talk or hear, taste or smell; and occasionally required to stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 50 pounds; frequently lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision. ADDITIONAL INFORMATION May involve occasional travel within the state of Arkansas. Frequent physical exertion and exposure to unfit donated goods.

Job Details Entry 5266 Hot Springs Garrison - Hot Springs, AR Part Time $11.00 - $11.00 Hourly AnyASSOCIATE, PRODUCTION To participate in the day-to-day plant operations to meet or exceed production standards while operating in compliance with company standards, policies and procedures. ESSENTIAL DUTIES AND RESPONSIBILITIES 1. Reaches production guidelines and standards by sorting, processing or hanging donated goods. 2. Assists in developing additional donors for the agency. 3. Ensures the proper rotation of merchandise. 4. Participates in the agency's loss control efforts by reporting suspicious activity to a supervisor or the Loss Prevention Director. 5. Ensures a clean and safe environment in the plant by practicing good housekeeping practices. 6. Regular attendance is required as outlined in Goodwill's attendance policy. 7. Observes safety procedures and Goodwill policies. 8. Attends regular employee meetings and training. 9. Acts as a positive role model for employees, participants and donors. 10. May participate in new store building and renovation efforts as needed. 11. Perform any other related duties as required or assigned. Qualifications QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty mentioned satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. ENVIRONMENTAL CONDITIONS The following work environment characteristics described here are representative of those an employee encounters while performing essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the functions of this job, the employee is regularly exposed to fumes or airborne particles; frequently exposed to work near moving mechanical parts; and occasionally exposed to outdoor weather conditions, wet or humid conditions. The noise level in the work environment is usually loud. PHYSICAL ACTIVITIES The following physical activities described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions and expectations. Highly repetitive, highly physical. Highly repetitive type work which requires the concentrated and nondiversified physical demands of the employee. While performing the functions of this job, the employee is regularly required to stand, walk, reach with hands and arms; frequently required to talk or hear; and occasionally required to sit, use hands to finger, handle, or feel, climb or balance, stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision. ADDITIONAL INFORMATION Frequent physical exertion and exposure to unfit donated goods. Regular attendance is required. Must be able to interact cordially and productively with a variety of people. Must be able to communicate clearly in English. Must be able to work a flexible schedule, on short notice, including holidays, nights and weekends and frequently in excess of 40 hours a week. Ability to function in a hectic work environment with occasional periods of high stress. Must be able to take initiative and make decisions with little supervision. Must be able to lift and carry objects weighing up to 35 pounds frequently and up to 50 pounds occasionally. Must be able to stand and walk for a prolonged period and to frequently bend, stretch and stoop. Must have reliable transportation

Job Details Management 5266 Hot Springs Garrison - Hot Springs, AR Full Time AnyMANAGER, RETAIL The Retail Manager works with the leadership team and staff to execute store operational objectives as they relate to supporting the annual operating plan. He or she has direct responsibility for decision making in areas involving customers, team members, operational issues, business planning, priority setting, staff scheduling, team member performance appraisals, compliance with company policies, and assisting the District Manager with any and all areas of the business. The Retail Manager also supports and drives Goodwill's mission to help people prepare for, find, and keep jobs, with an emphasis on finding employment. Uphold a positive work environment that follows Goodwill's Amazing Customer Experience (ACE) culture, Values, and Mission in everything you do and every interaction you have with co-workers, clients, customers and management. ESSENTIAL DUTIES AND RESPONSIBILITIES 1. Staffs all open positions at the store with quality and productive employees. Provides every employee with clear job responsibilities and expectations. Ensures all new employees are oriented and trained on all required work processes, procedures and expected standards of performance. Evaluates the efficiency and productivity of assigned team members by establishing performance standards and objectives and conducts regular performance appraisals. This duty is performed weekly, about 10% of the time. 2. Assists team members in goal setting and skills development. Provides feedback on performance and attendance, addresses concerns, and administers performance discussions as needed. Provides work leadership on assigned shifts.. This duty is performed daily, about 15% of the time. 3. Meets/exceeds revenue projections and contribution targets for the store. Monitors production and donations performance weekly and monthly, and provides monthly reviews to all retail associates. Ensure all production and rotation quotas are met. This duty is performed daily, about 25% of the time. 4. Plans, organizes, and directs the activities of team members Schedules employees with a focus on controlling payroll costs and adequate coverage and customer service. This duty is performed daily, about 15% of the time. 5. Provides a clean, fun, and safe environment for employees and customers. Provides maximum level of customer service to ensure repeat sales. This duty is performed daily, about 10% of the time. 6. Maintain proper displays and merchandise presentation in accordance with standard operating procedures. Adequately stocks and maintains interior and exterior of the store in an attractive manner. This duty is performed daily, about 5% of the time. 7. Manages store's loss control by monitoring customers and employees and reporting suspicious activity to Loss Prevention. Ensures that items are not given away without authorization. This duty is performed daily, about 5% of the time. 8. Monitors sales, cash management, inventory control, store merchandising, and appearance. Ensures that correct sales reports are submitted on a daily basis. This duty is performed daily, about 10% of the time. 9. Make bank deposits as needed. Bank deposits must be made alone in your personal vehicle or a company vehicle. 10. Maintains effective communication with support staff. Plans and organizes monthly store meetings, functions, and activities. This duty is performed daily, about 5% of the time. 11. Regular attendance is required as outlined in Goodwill's attendance policy. Observes safety procedures and personnel policies and ensures compliance by employees, community service workers, volunteers and trainees. This duty is performed daily. 12. Attends regular management meetings and relates information back to staff. Acts as a positive role model for employees, trainees and customers in all respects of professional development. This duty is performed daily. 13. Ensures that the store opens on time and is properly staffed and operational during designated hours of operation. This duty is performed daily. 14. Participates in local community, civic, and business organizations and is active in the local Chamber of Commerce. This duty is performed as needed. 15. Perform any other related duties as required or assigned. Qualifications QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty mentioned satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. EDUCATION AND EXPERIENCE High school or GED, plus specialized schooling and/or on the job education in a specific skill area, e.g. data processing, clerical/administrative, equipment operation, etc. plus 4 years related experience and/or training, and 2 years related management experience, or equivalent combination of education and experience. COMMUNICATION SKILLS Ability to effectively communicate information and respond to questions in person-to-person and small group situations with customers, clients, general public and other employees of the organization. MATHEMATICAL SKILLS Ability to add, subtract, multiply and divide numbers. Ability to perform these mathematical skills using money and other forms of measurement. CRITICAL THINKING SKILLS Ability to solve practical problems and deal with a variety of known variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, or diagram formats. REQUIRED CERTIFICATES, LICENSES, REGISTRATIONS Driver's License SOFTWARE SKILLS REQUIRED Intermediate: 10-Key, Alphanumeric Data Entry, Database, Human Resources Systems, Payroll Systems, Spreadsheet, Word Processing/Typing Basic: Accounting, Contact Management, Presentation/PowerPoint INITIATIVE AND INGENUITY SUPERVISION RECEIVED Under direction where a definite objective is set up and the employee plans and arranges own work, referring only unusual cases to supervisor. PLANNING Considerable responsibility with regard to general assignments in planning time, method, manner, and/or sequence of performance of own work, in addition, the work operations of a group of employees, all performing basically the same type of work. DECISION MAKING Performs work operations which permit frequent opportunity for decision-making of minor importance and also frequent opportunity for decision-making of major importance; the latter of which would affect the work operations of other employees and/or clientele to a moderate degree. MENTAL DEMAND Very close mental demand. Operations requiring very close and continuous attention for control of operations which require a high degree of coordination or immediate response. Operations requiring intermittent direct thinking to determine or select the most applicable way of handling situations regarding the organization's administration and operations; also to determine or select material and equipment where highly variable sequences are involved. ANALYTICAL ABILITY / PROBLEM SOLVING Directed. Supervisory and/or professional skills using structured practices or policies and directed as to execution and review. Interpolation of learned things in moderately varied situations where reasoning and decision-making are essential. RESPONSIBILITY FOR WORK OF OTHERS Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities may include but not limited to interviewing, hiring and training employees; planning, assigning and directing work; appraising performance, rewarding and disciplining employees; addressing complaints and resolving problems. Supervises a small group (3-7) of employees, usually of lower classifications. Assigns and checks work; assists and instructs as required and performs same work as those supervised, or closely related work, a portion of the time. Content of the work supervised is of non-technical nature but presents numerous situations to which policies and precedents must be interpreted and applied. Supervises the following departments: RESPONSIBILITY FOR FUNDS, PROPERTY and EQUIPMENT Occasionally responsible for organization's property were carelessness, error, or misappropriation would result in moderate damage or moderate monetary loss to the organization. The total value for the above would range from $150,000 to $1,000,000. ACCURACY Probable errors would not likely be detected until they reached another department, office or patron, and would then require considerable time and effort to correct the situation. Frequently, possibility of error that would affect the organization's prestige and relationship with the public to a limited extent, but where succeeding operations or supervision would normally preclude the possibility of a serious situation arising as a result of the error or decision. PUBLIC CONTACT Regular contacts with patrons where the contacts are initiated by the employee. Involves both furnishing and obtaining information and, also, attempting to influence the decisions of those persons contacted. Contacts of considerable importance and of such nature, that failure to exercise proper judgment may result in important tangible or intangible losses to the organization. EMPLOYEE CONTACT Contacts with other departments or offices and also frequently with individuals in middle level positions; consulting on problems which necessitate judgment and tact in presentation to obtain cooperation or approval of action to be taken. Also, important contacts with associates as required in advanced supervisory jobs, plus frequent contact with senior level internal officials. WORKING CONDITIONS Somewhat disagreeable working conditions. Continuously exposed to one or two elements such as noise, intermittent standing, walking; and occasional pushing, carrying, or lifting. ENVIRONMENTAL CONDITIONS The following work environment characteristics described here are representative of those an employee encounters while performing essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the functions of this job, the employee is regularly exposed to outdoor weather conditions; occasionally exposed to wet or humid conditions. The noise level in the work environment is usually moderate. PHYSICAL ACTIVITIES The following physical activities described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions and expectations. Semi-repetitive, low physical. Semi-repetitive type work which requires periods of concentration for varied time cycles as prescribed by the tasks. While performing the functions of this job, the employee is continuously required to stand, walk, use hands to finger, handle, or feel, reach with hands and arms, talk or hear; frequently required to climb or balance, stoop, kneel, crouch, or crawl, taste or smell; occasionally required to sit. The employee must occasionally lift and/or move up to 10 pounds; frequently lift and/or move up to 50 pounds; regularly lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision; distance vision; color vision; peripheral vision; depth perception; and ability to adjust focus. ADDITIONAL INFORMATION Travel within the state of Arkansas. Frequent physical exertion and exposure to unfit donated goods. Regular attendance at retail managers' meeting is required. Additional Qualifications: Retail and/or production management experience Ability to lead teams' Entrepreneurial spirit/ownership thinking Supervisory and fiscal responsibility Excellent guest service skills Teaching and Training abilities Effective communication skills Decision making ability Some computer knowledge a plus Must be able to interact cordially and productively with a variety of people. Must be able to market Goodwill and explain the mission to the general public. Must be able to read, write and communicate clearly in English. Must establish and maintain effective relationships with supervisors, employees, and co-workers, while motivating them to their best performance. Must be able to establish an effective schedule for employees within allocated payroll. Must be able to work a flexible schedule, on short notice, including holidays, nights and weekends and frequently in excess of 40 hours a week, with a minimum of 45 hours per week. Ability to function in a hectic work environment with occasional periods of high stress. Must be able to take initiative and make decisions with little supervision. Must observe and enforce safety policies in all phases of the operation. Must have knowledge of fashionable women's, children's and men's clothing as well as furniture and household items. Must be able to lift and carry objects weighing up to 35 pounds frequently and up to 50 pounds occasionally. Must be able to stand and walk for a prolonged period and to frequently bend, stretch and stoop. Must have reliable transportation and drive to work on scheduled days.

The Donated Goods Associate supports store operations by assisting with the intake, processing, stocking, and sale of donated goods. This position ensures an Amazing Customer Experience (ACE) by providing friendly, efficient service at the register, in the donation area, and on the sales floor. This position will rotate across the donor door, processing, pricing, merchandising, and cashiering based on the day's demand. The position is performed with or without a reasonable accommodation. Uphold a positive work environment that follows Goodwill's Amazing Customer Experience (ACE) culture, Values, and Mission in everything you do and every interaction you have with co-workers, clients, customers, and management. Essential Duties and Responsibilities Provide excellent customer service by greeting donors and customers in a friendly, helpful manner consistent with Goodwill's ACE culture. Accurately process sales transactions at the register, including cash, credit, and other forms of payment, while following all cash-handling policies. Receive, unload, and sort donated goods; determine quality and usability of items based on Goodwill guidelines. Hang, tag, price, and stock donated merchandise efficiently to meet production and sales goals. Maintain the cleanliness and organization of the sales floor, donation area, stockroom, and restrooms. Regular attendance is required as outlined in Goodwill's attendance policy. Ensure compliance with all safety standards and loss prevention procedures. Assist customers in locating merchandise and answer questions regarding store policies and promotions. Support team members by flexing between cashier, production, and sales floor duties as needed. Participate in training and development to enhance skills and knowledge of Goodwill's mission and policies. May participate in new store building and renovation efforts as needed. Perform other related duties as assigned to meet daily production, safety, and customer goals. Qualifications Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Education None Experience 0 to 6 months related experience and/or training. Management Experience None Skills None Required Certificates, Licenses, Registrations None Preferred Certificates, Licenses, Registrations None Mental Demands LIGHT MENTAL DEMAND. Operations REQUIRING INTERMITTENT DIRECTED THINKING to carry out a predetermined procedure or sequence of operations of limited variability. Operations requiring INTERMITTENT ATTENTION to control machine or manual motions. Analytical Ability / Problem Solving REPETITIVE. Activities or duties using a pre-determined set of processes or directions coupled with nearby supervision. Learned things in situations where choice is simple or patterned. Responsibility for Work of Others Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities may include, but are not limited to, interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance, rewarding and disciplining employees; addressing complaints and resolving problems. None Working Conditions Outside working environment, wherein there are extremely disagreeable working conditions most of the time. (e.g., hot mix paving in constant sun). Physical Demand HIGHLY REPETITIVE, HIGHLY PHYSICAL. HIGHLY REPETITIVE type work which requires the CONCENTRATED AND NON-DIVERSIFIED physical demands of the employee. Additional Information Qualifications High school diploma or GED preferred. Previous retail, cashier, or warehouse experience helpful but not required. Ability to provide excellent customer service in a fast-paced environment. Basic math and reading skills required. Must be able to follow directions, work independently, and as part of a team. Willingness to learn Goodwill standards for donations, pricing, and sales. Complete required training, HazMat awareness, and equipment certifications within 30 days of hire. Basic proficiency with POS, handheld scanners, barcode printers; willingness to learn AI-assisted item recognition/price suggestion tools as deployed. Dependable attendance. Physical and Work Environment Requirements Ability to stand, walk, bend, stoop, and reach for extended periods. Frequently lift up to 25 lbs.; occasionally up to 50 lbs.; push/pull loaded Gaylords/carts up to 150 lbs. with assistance/tools. Regular exposure to warehouse and retail environments with moderate noise and occasional outdoor conditions. Impact This role contributes directly to Goodwill's mission of Changing Lives Through Education, Training, and Employment by ensuring donated goods are processed efficiently and customers and donors receive excellent service. Job Levels - Donated Goods Associate Level I: Must be certified and demonstrate proficiency in at least one duty area, successfully complete the knowledge check quizzes, and meet production standards for two consecutive weeks. Duty areas include: Donor Door Cashier Processor Merchandising Pricer Level II: Must be certified and demonstrate proficiency in at least three duty areas, successfully complete the knowledge check quizzes, cross-train others, 95% audit scores, and consistently meet production standards for 30 days. Level III: Must be certified and demonstrate proficiency in all five duty areas, successfully complete the knowledge check quizzes, and consistently meet or exceed production standards for 30 days. Level IIIs will be expected to mentor new hires, serve as a Safety Ambassador, e-commerce pull lead, and become CPR certified.

Job Details Experienced 5232 Conway Oak - Conway, AR Full Time $20.80 Hourly DayCAREER NAVIGATOR Provide support and assistance to Goodwill employees and external clients in all areas related to gaining and/or retaining employment, career advancement, and financial stability. Assist in the initial design and implementation of educational programs, activities, and support services that promote long-term market attachment and advancement consistent with the employee's vocational goals. Uphold a positive work environment that follows Goodwill's Amazing Customer Experience (ACE) culture, Values, and Mission in everything you do and every interaction you have with co-workers, clients, customers, and management. ESSENTIAL DUTIES AND RESPONSIBILITIES 1. Facilitate or directly provide career coaching assistance services to employees and clients including intake, assessment, vocational and financial guidance, career and education search, and placement support. This duty is performed daily, about 30% of the time. 2. Meet and communicate regularly with all assigned employees and clients. Establish relationships and maintain contact with employers to promote employment or advancement for eligible job seekers. This duty is performed daily, about 30% of the time. 3. Build relationships with store managers of the employees that are assigned to caseload. This duty is performed daily, about 10% of the time. 4. Be able to meet with employees to discuss goals during their work shift without interfering with their work performance. This duty is performed daily, about 10% of the time. 5. Create Individualized Service Plans to address short- and long-term career and educational goals. Use a variety of strategies to assist employees and clients in overcoming barriers to employment and educational goals. This duty is performed weekly, about 15% of the time. 6. Communicate regularly with key staff at community partner organizations and develop and maintain up-to-date community resource guide. This duty is performed weekly, about 10% of the time. 7. Ensure client documentation is completed in a timely manner, and is appropriate according to individualized plans, verified by signatures as well as being accurate and in compliance with all state and federal guidelines. This duty is performed daily, about 20% of the time. 8. Teach work readiness skills in one-on-one and group settings. This duty is performed weekly, about 5% of the time. 9. Conduct one-on-one follow-up in person, by phone or by email with employees and clients to continually monitor their efforts, measure progress on their action plan, and provide accountability. This duty is performed monthly, about 10% of the time. 10. Ensure successful completion of the onboarding process for new GIA employees in conjunction with site leader/manager. This duty is performed weekly, about 10% of the time. 11. Assist in the interview prep and interview process for donated goods applicants in the locations in their service area. This duty is performed daily, about 10% of the time. 12. Possess the professional judgment necessary to make referrals to GIA Human Resources, EAP, and other providers to help support clients/employees. This duty is performed daily, about 10% of the time. 13. Perform any other related duties as required or assigned. 14. Perform any other related duties as required or assigned. Qualifications QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty mentioned satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. EDUCATION AND EXPERIENCE Broad knowledge of such fields as accounting, marketing, business administration, finance, etc. Equivalent to a four year college degree, plus 3 years related experience and/or training, or equivalent combination of education and experience. COMMUNICATION SKILLS Ability to read a limited number of words and recognize similarities and differences between words and between series of numbers; ability to write and speak simple sentences as a means for basic communication. ability to read and understand simple instructions, short correspondence, notes, letters and memos; ability to write simple correspondence. ability to read and understand documents such as policy manuals, safety rules, operating and maintenance instructions, and procedure manuals; ability to write routine reports and correspondence. ability to effectively communicate information and respond to questions in person-to-person and small group situations with customers, clients, general public and other employees of the organization. MATHEMATICAL SKILLS Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to prepare and interpret bar graphs. CRITICAL THINKING SKILLS Ability to solve practical problems and deal with a variety of known variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, or diagram formats. REQUIRED CERTIFICATES, LICENSES, REGISTRATIONS Valid Driver's License PREFERRED CERTIFICATES, LICENSES, REGISTRATIONS Global Career Development Facilitator Certification Certified Career Services Provider Certificate SOFTWARE SKILLS REQUIRED Intermediate: Alphanumeric Data Entry, Contact Management, Spreadsheet, Word Processing/Typing Basic: 10-Key, Accounting, Database, Presentation/PowerPoint INITIATIVE AND INGENUITY SUPERVISION RECEIVED Under direction where a definite objective is set up and the employee plans and arranges own work, referring only unusual cases to supervisor. PLANNING Considerable responsibility with regard to general assignments in planning time, method, manner, and/or sequence of performance of own work; may also occasionally assist in the planning of work assignments performed by others within a limited area of operation. DECISION MAKING Performs work operations which permit frequent opportunity for decision-making of minor importance and also frequent opportunity for decision-making of major importance, either of which would affect the work operations of small organizational component and the organization's clientele. MENTAL DEMAND Very close mental demand. Operations requiring very close and continuous attention for control of operations which require a high degree of coordination or immediate response. Operations requiring intermittent direct thinking to determine or select the most applicable way of handling situations regarding the organization's administration and operations; also to determine or select material and equipment where highly variable sequences are involved. ANALYTICAL ABILITY / PROBLEM SOLVING Directed. Supervisory and/or professional skills using structured practices or policies and directed as to execution and review. Interpolation of learned things in moderately varied situations where reasoning and decision-making are essential. RESPONSIBILITY FOR WORK OF OTHERS Responsibility for work of others: Not indicated. RESPONSIBILITY FOR FUNDS, PROPERTY and EQUIPMENT Regularly responsible for property where carelessness or error would result in only minor damage or minor monetary loss. Almost continuous care and attention is required when handling this property in order to prevent loss. ACCURACY Probable errors would not likely be detected until they reached another department, office or patron, and would then require considerable time and effort to correct the situation. Frequently, possibility of error that would affect the organization's prestige and relationship with the public to a limited extent, but where succeeding operations or supervision would normally preclude the possibility of a serious situation arising as a result of the error or decision. ACCOUNTABILITY FREEDOM TO ACT Directed. Freedom to complete duties as defined by wide-ranging policies and precedents with mid to upper-level managerial oversight. ANNUAL MONETARY IMPACT The amount of annual dollars generated based on the job's essential duties / responsibilities. Examples would include direct dollar generation, departmental budget, proper handling of organization funds, expense control, savings from new techniques or reduction in manpower. Very small. Job creates a monetary impact for the organization up to an annual level of $100,000. IMPACT ON END RESULTS Moderate impact. Job has a definite impact on the organization's end results. Participates with others in taking action for a department and/or total organization. PUBLIC CONTACT Regular contacts with patrons, either within the office or in the field. May also involve occasional self-initiated contacts to patrons. Lack of tact and judgment may result in a limited type of problem for the organization. EMPLOYEE CONTACT Contacts of considerable importance within the department or office, such as those required in coordination of effort, or frequent contacts with other departments or offices, generally in normal course of performing duties. Requires tact in discussing problems and presenting data and making recommendations, but responsibility for action and decision reverts to others. USE OF MACHINES, EQUIPMENT AND/OR COMPUTERS Regular use of complex machines and equipment (desktop/laptop computer and software, road and production machines and equipment, driver's license/cdl, etc.) WORKING CONDITIONS Somewhat disagreeable working conditions. Continuously exposed to one or two elements such as noise, intermittent standing, walking, pushing, carrying, or lifting. May involve some travel and/or work is at times, in the evening or during the night hours. ENVIRONMENTAL CONDITIONS The following work environment characteristics described here are representative of those an employee encounters while performing essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the functions of this job, the employee is regularly exposed to fumes or airborne particles; occasionally exposed to outdoor weather conditions, risk of electrical shock. The noise level in the work environment is usually moderate. PHYSICAL ACTIVITIES The following physical activities described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions and expectations. Semi-repetitive, low physical. Semi-repetitive type work which requires periods of concentration for varied time cycles as prescribed by the tasks. While performing the functions of this job, the employee is continuously required to talk or hear; regularly required to stand, walk, sit, use hands to finger, handle, or feel, reach with hands and arms; occasionally required to stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds; regularly lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision; distance vision; peripheral vision; depth perception; and ability to adjust focus. ADDITIONAL INFORMATION -Experience in the field of employment, vocational rehabilitation, or transitional employment assistance is preferred. -Experience in program development and classroom instruction. -Willingness to learn and respect the needs of persons with mental illness, disabilities, past incarceration, and/or other barriers to employment. - Adhere to client privacy rights and HIPPA requirements. - Demonstrated ability to effectively present information and respond to questions from employers, clients, supervisors, and the general public. - Ability to provide vocational counseling, build self-esteem, access resources, and network. - Proficient with Microsoft Office (Word, Excel.) - Must have a valid state driver's license and be insurable by the company's insurance carrier.

Job Details Entry 5231 Conway Sanders - Conway, AR Part Time $11.00 - $11.00 Hourly AnyASSOCIATE, PRODUCTION To participate in the day-to-day plant operations to meet or exceed production standards while operating in compliance with company standards, policies and procedures. ESSENTIAL DUTIES AND RESPONSIBILITIES 1. Reaches production guidelines and standards by sorting, processing or hanging donated goods. 2. Assists in developing additional donors for the agency. 3. Ensures the proper rotation of merchandise. 4. Participates in the agency's loss control efforts by reporting suspicious activity to a supervisor or the Loss Prevention Director. 5. Ensures a clean and safe environment in the plant by practicing good housekeeping practices. 6. Regular attendance is required as outlined in Goodwill's attendance policy. 7. Observes safety procedures and Goodwill policies. 8. Attends regular employee meetings and training. 9. Acts as a positive role model for employees, participants and donors. 10. May participate in new store building and renovation efforts as needed. 11. Perform any other related duties as required or assigned. Qualifications QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty mentioned satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. EDUCATION AND EXPERIENCE Mental alertness and adaptability to office and field area work routines. Equivalent to four years high school or GED, with particular emphasis during high school in office skills, shop skills, or others, plus 0 to 6 months related experience and/or training, or equivalent combination of education and experience. ADDITIONAL INFORMATION May involve travel within the state of Arkansas during new store building and store renovation efforts. Frequent physical exertion and exposure to unfit donated goods. Regular attendance is required. Must be able to interact cordially and productively with a variety of people. Must be able to market Goodwill and explain the mission to the general public. Must be able to communicate clearly in English. Must establish and maintain effective relationships with supervisors and co-workers, while motivating them to their best performance. Must be able to work a flexible schedule, on short notice, including holidays, nights and weekends and frequently in excess of 40 hours a week. Ability to function in a hectic work environment with occasional periods of high stress. Must be able to take initiative and make decisions with little supervision. Must observe and enforce safety policies in all phases of the operation. Must have knowledge of fashionable women's, children's and men's clothing as well as furniture and household items. Must be able to lift and carry objects weighing up to 35 pounds frequently and up to 50 pounds occasionally. Must be able to stand and walk for a prolonged period and to frequently bend, stretch and stoop.