Goodwill Industries of Central Michigan's Heartland jobs - 105 jobs

Great Work Hours! Monday - Friday, 7:00am - 3:30pm or 8:00am - 4:30pm Additional benefits of working full time for GICMH are: * Employee discount at our retail stores. * Employee discount at Sprint, Dell, AT&T, and other retailers. * Financial Coaching. Purpose or General Objective: To assist in the input of various articles on an online auction site. Essential Duties: * Must have the ability to distinguish between sellable and non-sellable merchandise * Must have the ability to photograph the merchandise and prepare written descriptions of items for auction on Goodwill's sight. * Must have strong communication skills. * Ability to courteously answer all e-mail questions and comments about merchandise * Report any problems to the E-Commerce Supervisor. * Ability to integrate photographs of merchandise into the E-Commerce software * Ability to input descriptions, bids, etc., for items into the E-Commerce software * Ability to clean and display items on inventory shelves in the E-Commerce storeroom * Ability to accurately track inventory in the storeroom * Ability to pack and ship items using Fed-Ex & USPS software and labeling system procedures Additional Duties: * Ability to participate and uphold the values and processes devoted to continuous quality and customer service improvement in all Goodwill operations. * Responsible for understanding and complying with Goodwill's safety program (i.e., handbook, policies, procedures, etc.) * Other duties as assigned by the E-Commerce Supervisor, Charlotte Plant Manager, Operations Manager, Retail Director, or Vice President of Retail and Donated Goods. Results Expected: * Ability to meet daily and weekly productivity goals of 40 to 50 items posted daily. * Able to work productively without close supervision * Ability to work cooperatively and professionally with all associates, customers, and consumers working with and for Goodwill Industries * Able to implement/follow proper controls and guidelines to ensure maximum output. * Able to maintain accurate records and inventory * Maintain confidentiality of consumer, associate, and agency information Physical Requirements: * Have the ability to bend, reach and lift up to 50 pounds on a regular basis. Education/Experience Requirements: * High school diploma or equivalent is preferred * Strong organizational and communication (verbal and written) skills required * Strong problem-solving and multi-task skills needed * 1-2 years experience in supervision preferred. * Some antique and computer experience preferred

Retail Production Worker - Part Time, Hourly Our mission is to Change Lives through the Power of Work! * Family-friendly hours * Flexible schedule * Closed on major holidays * Employee discount * Caring & Inclusive culture * Supports a great cause! Primary Responsibilities: * Responsible for the sorting and pricing of donated goods and materials. Job Functions: * Textiles and Hardlines Processing * Follow established sorting and pricing guidelines * Recognize name brand, vintage, and collectible items * Size and hang textiles * Differentiate materials and place in proper containers, z-racks, etc. * Donation Attendant * Receive donated items * Sort donations by category * Material Handling * Operate pump cart and stacker to move containers, totes, etc. * Assemble / Disassemble containers, gaylords, kit bins * Make proper use of available space and materials * Operate Compactor * Recognize and follow proper material content * Know the mechanical operation of the compactor * Understand and demonstrate safe operation Physical Requirements: * Medium work, occasionally exerting up to 50 pounds of force and/or up to 25 pounds of lifting, frequent lifting up to 10 pounds, carrying, pushing, pulling, bending, climbing, reaching, handling, hearing, talking, seeing and repetitive movement. Work Conditions: * Inside generally 100%, however, may include outside work on occasion. * Limited emotional effort. Work environment routine with periods of isolated high stress. Short deadlines requiring some overtime. Education: * High school diploma or equivalent preferred. Experience: * Minimum of one (1) year experience in retail operations preferred. Core Competencies: * Must be able to provide positive internal and external customer relations and to easily interact and work with individuals referred for training. * Demonstrate ability to think independently in supervisor's absence. * Meet production goals. * Demonstrate quality control and accuracy with sorting and pricing guidelines. * Kaizen principles: follow 6S Checklist, procedures, signage, and layout. Supervision Received: * Position reports directly to the Retail Production Manager or Retail Store Manager. Supervision Exercised: * None

Job Objective: To maintain a clean, safe, and welcoming environment for customers and staff by performing routine cleaning and tasks, ensuring the store meets health and safety standards and enhances the overall shopping experience . This position reports to the Store Manager who evaluates performance annually. In addition, embodies the Goodwill Mission to: “Empower people to achieve their most abundant life” and upholds the Company Core Values of: Relentless Pursuit of Excellence, Customer-First Mindset, Humble Confidence, Passion for Mission, and Do the Right Thing. Essential Job Functions: Perform daily cleaning tasks, including sweeping, mopping, dusting, and sanitizing surfaces throughout the facility, including restrooms, break rooms, and other common areas, to maintain a hygienic and welcoming environment. Empty trash and recycling bins regularly and ensure proper disposal of waste. Ensure exterior areas, including sidewalks and parking lots, are clean and free of debris. Respond promptly to spills or other messes to prevent safety hazards and maintain cleanliness. Follow all health and safety guidelines, using proper cleaning products and equipment in accordance with safety protocols. Report any issues such as leaks, broken fixtures, or damaged flooring to the appropriate department for repair. Identify and address potential hazards, such as wet floors or faulty equipment, to prevent accidents, and participate in safety training sessions. Operate and maintain cleaning equipment such as floor scrubbers, vacuums, and buffers according to manufacturer instructions. Report any malfunctions or damage to management and store equipment and supplies properly after use. Work closely with store staff and management to coordinate cleaning and maintenance schedules and communicate any facility issues or safety concerns. Other duties as assigned by supervisor. Qualifications Required Education and Skills: High school diploma or equivalent, or the ability to obtain through The Excel Center. Previous experience in custodial or janitorial work is preferred. Familiarity with proper use of cleaning supplies and safety practices. Basic mechanical, time management and problem-solving skills. Strong attention to detail and ability to follow cleaning schedules and safety protocols. Good communication and teamwork skills. Ability to work independently and efficiently with minimal supervision. Qualifications: Authorized to work in the United States. Flexible availability. Able to frequently bend, twist, reach above shoulder level, push and pull, crouch or stoop, kneel, repetitively use feet, and use head and neck in a twisting or static motion and to look up and/or down, and lift and/or move up to 50 lbs.

Goodwill Industries of Southwestern Michigan South Haven Retail Store and Donation WHY WORK FOR GOODWILL? Ready for a career with impact? Goodwill Industries of Southwestern Michigan (Goodwill SWMI) gives you the opportunity to make a difference in your local community while building your professional skills. Goodwill SWMI is a complex enterprise offering a wide range of career opportunities. Our organization rewards creativity and innovation, while offering competitive pay and a comprehensive benefits package. Our team members enjoy a unique work environment that is professional, fast paced and fulfilling. ABOUT OUR ORGANIZATION Goodwill SWMI is a 501(c)(3) nonprofit organization headquartered in Kalamazoo, Michigan. Our nearly 300 dedicated team members help achieve our mission of improving the community by providing employment, education, training and support services tailored to individual needs across a six county territory. At Goodwill SWMI, the work we do makes a difference in the lives of the individuals we serve and, in turn, in the communities in which we live. Goodwill SWMI manages ten retail stores (with attached, attended donation centers and one stand-alone donation center), Contract Manufacturing Operations as well as Custodial & Janitorial business units. These business operations provide stability to our organization that is not always enjoyed by nonprofit organizations solely funded by outside sources. Our organization's values shape our culture and guide our interactions with program participants, customers, community and one another. Our shared commitment to Living the Mission; Promoting Teamwork; Driving Collaboration; Taking Responsibility for our Actions and Behaviors; Respecting and Appreciating Others is what makes us successful and inspires all that we do. Want to learn more about Goodwill SWMI? Go to our website at: ******************** Retail Production/Donation General Responsibilities The primary responsibility of the team member in this position is to support the store in merchandising, production and accepting and sorting donations. Persons in this position support the retail goals of the store by performing their daily tasks and practicing the agency's core values of Success, Collaboration, People and Positivity. Essential Duties, Responsibilities and Functions Essential functions include but are not limited to: Greet donors in donation areas and assist in unloading vehicles while treating donated goods with care and place items in proper location. Examine donated goods to determine if they are sell-able. Meet or exceed daily goals Practice safe and effective work habits Merchandise items in the store to increase sells Assist with the unloading and loading of products Keep back room organized and clean Ensure all production and donor records are completed correctly Determining price and labeling each item using established categories Performing other tasks as requested by management Required Knowledge, Skills and Abilities but not limited to: Skilled in recognizing quality and value of items Ability to perform basic arithmetic, reading, and writing Ability to merchandise product in the store Ability to operate or be trained to operate forklift in a safe manner Ability to use pallet jack and move pallets Skilled in organizing and categorizing Ability to perform as a productive team member and self-motivated Qualifications Previous work experience preferred but not required Education High school diploma or GED preferred but not required Physical Requirements This is a physically demanding job requiring standing, bending, twisting, reaching and grasping six to eight hours per day. The job also includes frequent pushing and pulling, lifting and carrying objects weighing an average of 35 lbs. and occasional climbing. Other Must be able to work a variety of hours and days of the week consistently Must pass a pre-employment drug screen and theft-related criminal background check

Goodwill Industries of Southwestern Michigan - District Manager Position title: District Manager Classification: Professional Reports to and Supervised by: VP of Retail Operations WHY WORK FOR GOODWILL? Ready for a career with impact? Goodwill Industries of Southwestern Michigan (Goodwill SWMI) gives you the opportunity to have influence in your local community while building your professional skills. Goodwill SWMI is a complex enterprise offering a wide range of career opportunities. Our organization rewards creativity and innovation, while offering competitive pay and a comprehensive benefits package. Our team members enjoy a unique work environment that is professional, fast paced and fulfilling. ABOUT OUR ORGANIZATION Goodwill SWMI is a 501(c)(3) nonprofit organization headquartered in Kalamazoo, Michigan. Our 250 dedicated team members help achieve our mission of improving the community by providing employment, education, training, and support services tailored to individual needs across a six-county territory. At Goodwill SWMI, the work we do is effective in the lives of the individuals we serve and, in turn, in the communities in which we live. Goodwill SWMI manages ten retail stores (with attached, attended donation centers and one stand-alone donation center), Contract Manufacturing Operations as well as Custodial & Janitorial business units. These business operations provide stability to our organization that is not always enjoyed by nonprofit organizations solely funded by outside sources. Our organization's values shape our culture and guide our interactions with program participants, customers, community, and one another. Our shared commitment to Living the Mission; Promoting Teamwork; Driving Collaboration; Taking Responsibility for our Actions and Behaviors; Respecting and Appreciating Others is what makes us successful and inspires all that we do. Want to learn more about Goodwill SWMI? Go to our website at: ******************** Summary of Position: The District manager will effectively manage and supervise a group of fast-paced retail stores and donation centers, ensuring their smooth and efficient operation. This role involves leading store managers and their teams to achieve business goals, maintain high standards of customer service, and optimize operational efficiency. The District Manager will also focus on driving sales growth, managing inventory, controlling expenses, and maintaining a safe and productive environment. By fostering a positive work culture and aligning store operations with corporate objectives, the District Manager will help enhance the customer experience, support the community, and contribute to the overall success of the company. This position reports to the Vice President of Retail Operations. Essential Duties & Responsibilities: Recruit, hire, develop, supervise, and hold direct reports accountable to company policies and performance expectations. Oversee the efficient operation of multiple fast-paced retail stores and attended donation centers. Manage and motivate teams to ensure operational efficiency across all locations. Monitor sales performance, control expenses, and drive profitability for each location. Provide clear reports to upper management and maintain open communication with store teams. Solve problems and make decisions to address operational issues and ensure exceptional customer service. Demonstrate adaptability, time management, and the ability to prioritize tasks across multiple locations. Qualifications: High school diploma or equivalent required. Relevant certification in retail management or leadership a plus. Strong leadership skills with a focus on team development, coaching, and performance management. Excellent written and verbal communication skills, with the ability to effectively communicate goals, objectives, and feedback to store managers and teams. Skilled in resolving conflicts and fostering open, honest communication at all levels. Expertise in managing day-to-day operations across multiple locations. Strong understanding of retail sales metrics and financial reports with the ability to monitor and analyze sales trends, control expenses, and ensure profitability. Proven track record of driving sales growth and managing budgets effectively. Ability to analyze situations, identify root causes, and develop effective solutions to challenges. Strong decision-making skills, especially in fast-paced, high-pressure situations. A commitment to delivering exceptional customer experiences, with the ability to motivate teams to maintain high standards of customer service and satisfaction. Ability to effectively prioritize tasks and manage time across multiple locations. Strong organizational skills to handle competing demands and deadlines. Proficient in using retail management software, Microsoft Office Suite, and other relevant business tools. Ability to learn new technologies quickly and efficiently. Ability to adapt to changing business environments and market conditions. Willingness to embrace new strategies and initiatives to improve store performance. Physical and Work Condition Requirements: Able to frequently bend, twist, reach above shoulder level, push and pull, crouch or stoop, kneel repetitively use feet, and use head and neck in a twisting or static motion and to look up and/or down and lift and/or move up to 50 lbs. Ability to effectively and safely use standard office and light industrial equipment. Flexible availability, including nights and weekends. Position requires valid driver's license. Reliable personal transportation. Must pass a pre-employment drug screen, theft-related background check and be insurable under the agency's automobile insurance policy. This job description outlines the primary responsibilities and qualifications for the District Manager position. The role may evolve over time, and additional duties may be assigned as deemed necessary by the company. Goodwill Industries of Southwestern Michigan is an Equal Opportunity Employer: Persons are recruited, hired, assigned and promoted only on the basis of job related criteria and without regard to age, ancestry, arrest record, citizenship, color, familial status, gender, gender identification, height, marital status, national origin, non-job-related disability, race, religion, sex, sexual orientation, veterans' status or weight. This includes those affected by pregnancy, childbirth or related medical condition. Please note: Internal candidates you will need an updated resume and an internal transfer form.

Job DescriptionDescription: The Human Service Worker, or HSW, is responsible for conducting the day-to-day operations of the Goodwill Inn. Essential Functions: Executing the day-to-day operational functions associated with a low-barrier, housing-focused emergency shelter. Supporting clients with needs at the Goodwill Inn. Answering phones, emails, preparing documents and entering case notes into HMIS. Primary Responsibilities/ Essential Functions: Support the mission and vision of Goodwill Industries of Northern Michigan. Perform work in a safe manner by observing all Goodwill safety policies and procedures. Interact with all Goodwill team members, clients, and customers in a professional manner. Respect the diversity of others, including but not limited to, those with cultural, ethnic, and gender differences, individuals experiencing homelessness, and persons with visible and non-visible disabilities. Ensure the confidentiality of all persons served. Provide a safe, dignified, and respectful environment for all persons served. Knowledge and understanding of Goodwill Inn's policies and procedures as trained and outlined in Client Services Policies and training materials. Knowledge of emergency procedures to safely evacuate the building for emergencies or to move guests to a designated safe area according to established procedures as indicated in other emergencies. Responsible for maintaining the cleanliness and safety of physical facility and grounds. Ensure compliance with Goodwill Inn's guest expectations, working alongside guests to meet the set expectations. Responsible for intake process and exit of guests. Responsible for the accurate records of daily events data collection and HMIS data entry. Provide support and information to guests. Responsible for the safety of all guests and visitors and compliance with Inn policies. Ensure accurate guest sign-in records. Provide community resource information as needed. Monitor incoming and outgoing guests and visitors to the shelter. Accept donations from the community and document donations; issue receipts as required. Provide Inter-agency communication as necessary to secure emergency lodging or assistance for those who must be turned away when the shelter is at capacity. Assist or attend to an ill or injured person within certification guidelines after summoning professional 911 emergency medical care. Follow all procedures for documentation of any injury or incident. Attend trainings and staff meetings as scheduled. Other duties as assigned by the Management Staff. Requirements: Education, Licenses, Certifications and Experience: High School Diploma or GED required; some college in human services field preferred. Some post-secondary education in human services field preferred. Knowledge, Skills and Abilities: Effective communication skills, both verbal and written. Knowledge and understanding of circumstances and issues of homelessness. Previous experience in counseling, human services, housing, substance abuse and/or job placement preferred. Good phone etiquette, able to type 30wpm and basic computer knowledge. Able to multitask. Physical & Other Requirements: Standing, lifting, carrying, pushing, bending, kneeling, reaching, walking, walking on uneven surfaces, hearing, seeing, twisting, turning and repetitive movement. Ability to do medium lifting, 20-30 pounds, and occasional heavy lifting. On call 24/7 on a rotational or as needed basis. Able to sit, stand, work at a computer, bend, kneel, twist.

No Late Nights! Donation Centers are open from 10:00am to 6pm Mon - Sat, and 12am to 5pm on Sunday. Additional benefits of working full time for GICMH are: * Employee discount at our retail stores. * Employee discount at Sprint, Dell, AT&T, and other retailers. * Financial Coaching. Essential Duties: * Greet and provide friendly service to donors and assist in transferring items to the ADC. * Offer tax receipts * Acknowledge additional donors while assisting others * Decline unacceptable items in a courteous manner * Sort and place donations in the appropriate containers. * Remove clothing from bags and boxes. * Remove any hangers from clothing. * Rubber band and pair any shoes and boots * Open and close the ADC as scheduled * Secure the ADC whenever leaving at the end of the work shift. * Ability to read and write in English in order to complete appropriate paperwork on a daily basis. * Must be able to properly issue accurate, legible donor slips and maintain accurate records of donation activity. Additional Duties: * Notify the Transportation Supervisor of large furniture items or if an early pickup is needed. * Assist the truck driver in transferring the donations from the ADC to the truck. * Other duties as assigned. Physical Requirements: * Ability to transfer donated goods from the donor's vehicle to the ADC and regularly lift up to 50 pounds. * Have the ability to carry, push, pull or otherwise move and organize merchandise on a regular basis. Education Requirements: * High school diploma or equivalent is preferred.

Job DescriptionDescription: This position is responsible for the collection and distribution of food for the Food Rescue program. **This posting is for an on-call fill-in driver who can be available M - F for shifts running 6am - 2:30pm** Position Requirements: Must pass pre-employment drug screen as required by DOT regulations and maintain DOT medical examiner's certificate. Motor vehicle record must meet organization and DOT standards Essential Functions: Drive and operate Food Rescue trucks. Collect and deliver donated food to pantries and partner agencies. Adhere to all applicable state and local transportation laws and company policies to ensure safe and lawful operation of vehicles. Represent Food Rescue and Goodwill Northern Michigan to donors and agencies. Maintain Food Rescue vehicles and refrigeration in clean, good running condition. Adhere to all policies and procedures as established in the Goodwill Manual. Primary Responsibilities: 1. Support the mission and vision of Goodwill Industries of Northern Michigan. 2. Perform work in a safe manner by observing all Goodwill safety policies and procedures. 3. Interact with all Goodwill team members, clients, and customers in a professional manner. 4. Respect the diversity of others, including but not limited to, those with cultural, ethnic, and gender differences, individuals experiencing homelessness, and persons with visible and non-visible disabilities. 5. Enters daily poundage records into Food Rescue Database. 6. Builds and manages relationships with food donors and agency partners. 7. Operates Food Rescue equipment such as pallet jack, digital scale, 8. Ensure a clean working environment that complies with the local Health Department and other agencies. 9. Communicate regularly with FR Director to ensure good customer service throughout Food Rescue service area. 10. Trains and leads volunteer riders to ensure safety and effectiveness. 11. Maintains great customer service internally and externally. 12. Adhere to all Goodwill Northern Michigan policies and procedures. 13. Comply with Michigan seasonal weight restrictions ("frost laws") and adjust routes or loads as required during thaw periods to protect roadways and ensure legal operation. 14. Other duties as assigned by manager. Requirements: Education, Licenses, Certifications and Experience: Valid Michigan Driver's License with safe, clean driving record. Have or ability to obtain Chauffeur License or CDL. Have or ability to obtain DOT Medical Certification Tier 1 Serve Safe Certification. High School Diploma / GED Knowledge, Skills and Abilities: Familiarity with community donation sites and agencies. Knowledge of maps of Grand Traverse, Leelanau, Kalkaska, Antrim and Benzie counties. Excellent customer service skills. Good verbal and written communication skills. Strong computer skills in Microsoft Word, Excel, etc. Knowledge of and sensitivity to persons with disabilities or who are disadvantaged. Ability to work with a variety of people. Ability to multi-task. Self-starter, personally motivated and dependable. Manual dexterity sufficient to operate a keyboard and knowledge of basic math. Physical Requirements: Drives and operates trucks and vehicles. Routinely sits, stands, and walks throughout the workday. Routinely bends, stoops, and stretches throughout the day. Ability to lift 50 pounds unassisted. This position is considered a Safety Sensitive position and is subject to zero tolerance under the Goodwill Industries of Northern Michigan Drug Free Workplace Policy. Other: This position may require routine travel and the ability to work a flexible schedule including early morning, evening, and weekend hours. Reports to: Food Rescue Manager

Purpose or General Objective: Under the direction of the VITA Community Coordinator, the VITA Site Assistant is responsible for assisting with tax site setup, volunteer coordination, and services identified and developed by the VITA Community Coordinator. This is a temporary position with flexible hours determined by the VITA Community Coordinator. This position oversees and reviews the preparation of taxes at VITA sites but does not prepare taxes through the VITA program. Depending on the need, this position will end around April 15th of each tax year. See attached Volunteer Roles and Responsibilities from the IRS Volunteer Site Coordinator Handbook. This document is intended to be a general guideline to the position. It is not intended to be all-inclusive. Goodwill Industries reserves the right to revise and modify this job description at any time. Coordinator Roles: As the coordinator, your primary role is to verify all volunteers are certified to prepare tax returns at the appropriate level and to follow all site operating procedures. SPEC requires coordinators and/or alternate coordinators to be available while the site is in operation. Coordinators and/or alternate coordinators may be available at the site, by phone, or other electronic means. As a coordinator you must: * Verify all volunteers are properly certified to work at VITA/TCE sites. * Create a process to verify the level of certification for each volunteer. * Ensure each volunteer has signed and dated Form 13615, Volunteer Standards of Conduct - VITA/TCE Program, before they begin work at the site. * Confirm the volunteer's identity, name and address using a government-issued photo identification. It is also your responsibility to share Volunteer Tax Alerts (VTA), Quality Site Requirements Alerts (QSRA), and technical updates with all volunteers during the filing season. Coordinator Responsibilities: * Complete SPEC Site Coordinator Training by attending a partner sponsored training, viewing Publication 5088, VITA/TCE Site Coordinator Training, via Link & Learn Taxes (LLT), or downloading the publication from IRS.gov. * Certify by passing the VITA/TCE Site Coordinator Test with a passing score of 80% or higher prior to performing any site coordinator duties. * Complete Volunteer Standards of Conduct (Ethics) certification. * Complete VITA/TCE Intake/Interview and Quality Review certification. * Complete Form 15272, VITA/TCE Security Plan, or similar document and submit to the local SPEC territory office by December 31st, for approval. * Supervise volunteers working at the site. * Develop a process to explain to volunteers the logistics and systems used at your site. * Schedule dates and times that your site(s) will be operational and Form 13715, Volunteer Site Information Sheet. Notify and submit changes to your SPEC relationship manager immediately. * Develop and maintain schedules for all volunteers to ensure there is adequate coverage, supplies, and equipment at your site. * Assign specific roles for all volunteers when installing your software. * Limit volunteer access in the tax software to only those duties the volunteer performs. Limit access of the Administrator roles to only volunteers who perform those functions. * Identify an alternate coordinator and ensure your alternate completes Site Coordinator Training and certifies by passing the Site Coordinator Test with a passing score of 80% or higher prior to performing any site coordinator duties. * Monitor your site's intake and interview process and ensure all volunteers use Form 13614-C, Intake/Interview and Quality Review Sheet, for every tax return prepared. * Establish a process to ensure all IRS-certified volunteer preparers and quality reviewers are assigned returns within their level of certification and within scope of the VITA/TCE program (see the Scope of Service Chart in the Publication 4012, VITA/TCE Volunteer Resource Guide). * Create a process to show everyone who made changes to a tax return, including the preparers, quality reviewers, reject correctors, transmitters, etc. * Ensure all IRS-certified volunteer preparers are having a discussion with the taxpayer while reviewing the information on Form 13614-C prior to preparing the return. * Ensure a process is in place to conduct 100% quality reviews by a designated or peer-to-peer quality reviewer. Publication 4012 includes the Quality Review Checklist, which describes all action items the reviewer must complete during the Quality Review Process. * Validate your site is using the correct SIDN on all tax returns. * Ensure all taxpayers and spouses provide photo identification and that volunteers confirm SSN or ITIN for everyone listed on the tax return. * Ensure all taxpayers with returns out of the scope of the VITA/TCE program are told they are not eligible for traditional VITA/TCE tax return preparation and advise them to explore IRS Free File options or use a professional tax preparer. * Share and monitor adherence to the VTA and QSRA with all volunteers. These alerts are available at the Site Coordinator Corner, TaxSlayer VITA blog, and GovDelivery System. * Ensure the return preparers and the quality reviewers advise taxpayers of their ultimate responsibility for information on their return. * Complete Form 13206, Volunteer Assistance Summary Report, and send to your partner. * After the filing season, hold recognition events for volunteers. You may request volunteer certificates and service recognition milestone awards from your SPEC relationship manager. Education and Experience Requirements: * Requires High School Diploma or GED. * Requires at least 2 years of applicable experience. * Must be able to pass the IRS Certification Exam (Advanced Level). Skills and Requirements: * Excellent interpersonal skills. * Ability to lead and motivate volunteer-based staff. * Advanced level of skill in Microsoft Office and internet research. * Organizational skills in office and file management. * Ability to develop and maintain positive relationships with a diverse population of volunteers, clients, and community members. * Excellent written and oral communication skills, including public and classroom speaking and presentation skills using PowerPoint and other presentation software. * Desire and ability to work with low-income individuals and individuals with disabilities * Documented skills in community collaborations and involvement. * Must be able to work a flexible schedule. * A valid Michigan driver's license with a driving record in compliance with Goodwill of Central Michigan's Heartland, Inc. insurance carrier requirements. Applicant must have reliable transportation and appropriate insurance coverage. * Must demonstrate high ethical standards, sound judgment, integrity, and the ability to handle confidential and private information in a secure and professional manner.

Recreation Assistant - Part Time, 10-15 hours a week. Schedule: Must be available to work afternoons, evenings, and weekends Under the direction of the Recreation Program Coordinator, the Recreation Athletics Assistant will supervise, prepare, administer and instruct sports programs for the City of Muskegon, Parks and Recreation department. Duties/Responsibilities: Oversee athletic programs, including developing schedules, communication, customer service and supervising event operations Perform other duties in connection with the operation of the facility as directed. This would include but is not limited to, event set-up, maintaining rosters, protest resolutions, submitting scores, etc. Instruct youth sports programs as needed Coordinate the recently launched After School program Investigate complaints and reports them to the proper authorities Handles all accidents and injuries in accordance with city policies and applicable laws and regulations, including reporting and documentation requirements Communicate effectively with the public, staff and officials Maintains discipline and encourages compliance with safety rules and regulations Other duties as assigned Qualifications: The position requires knowledge normally acquired through the completion of high school or equivalent Basic knowledge of recreation program administration Interpersonal skills are necessary to inform the public effectively and to enforce laws, ordinances, regulations and safety rules with firmness, tact and impartiality Ability to follow instructions and carry them out effectively Ability to make good decisions in the best interest of the City of Muskegon Must be able to pass a criminal background check Must have a valid driver's license Work Conditions: Work includes outside working conditions with periodic exposure to extreme hot or cold weather conditions Work includes exposure to dust, dirt, noise, moving objects and chemicals

Job DescriptionDescription: The Assistant Manager, Production and Outlet collaborates closely with retail store management to ensure the overall success of the Goodwill store operation. The primary focus of this position is meeting and exceeding production targets for both the retail store and outlet operations, ensuring that the highest quality of merchandise is graded and priced according to current quality and pricing guidelines. Success in this role will depend on the ability to effectively manage production processes, improve inventory turnover, and develop a high-performing team. Essential Functions: Provide training and on-the-job coaching to staff working in production and outlet areas. Ensure accurate production through routine camera audits and effective training. Responsible for ensuring all team members are producing quality items at the appropriate quantities by communicating with them and coaching them on a daily, weekly, and quarterly basis. Responsibilities: Support the mission and vision of Goodwill Industries of Northern Michigan. Perform work in a safe manner by observing all Goodwill safety policies and procedures. Interact with all Goodwill team members, clients, and customers in a professional manner. Respect the diversity of others, including but not limited to, those with cultural, ethnic, and gender differences, individuals experiencing homelessness, and persons with visible and non-visible disabilities. Oversee the production and processing of donations to meet and exceed production goals for the retail store and outlet. Manage and develop a team of production and outlet staff, providing coaching and support to improve performance and meet production targets. Ensure that all merchandise on the sales floor meets the highest quality standards and is priced appropriately according to current quality and pricing guidelines. Oversee the productivity, breaks, and daily scheduling of all outlet team members working in production stations and the outlet. Ensure that the production area is organized safely so that all production is completed in a timely manner to achieve established goals. Develop and implement strategies to increase sales, improve inventory turnover, and reduce costs. Manage inventory levels and order new product as necessary. Maintain the outlet areas to be clean and inviting with up-to-date, current signage. Hold team members accountable for exceptional guest service in the outlet with routine communication on a daily, weekly, and quarterly basis. Ensure the timely rotation of product through the outlet. Ensure compliance with all company policies, procedures, and regulations, including safety standards and inventory management procedures. Collaborate with other managers and departments to achieve company-wide goals and objectives. Other duties as assigned by Retail Store Manager. Requirements: Education, Licenses, Certifications and Experience: High school diploma or GED with college coursework in retail, business management, or related field. At least two years of managerial experience in a high volume fast-paced business - retail or other customer service-oriented environment preferred. Associate or bachelor's degree in retail, business management or related field is preferred. Current valid driver's license without restrictions. Knowledge, Skills and Abilities Ability to understand all areas of the retail operations and provide support, motivation, direction training to existing and new staff. Experience in working with people with disabilities beneficial. Ability to coordinate multiple activities, schedules and projects. Proven ability to lead and manage people and situations effectively. Good organizational skills required, must have strong communication skills, both orally and written. Ability to plan and to be creative and naturally seek further professional growth. Well-developed sense of responsibility and coping ability. Ability to make quick accurate decisive decisions. Ability to understand and accept people with barriers to employment and everyday living. Intermediate computer skills with Microsoft Outlook, Word and Excel. Physical and Other Requirements: Work environment is sometimes hectic with occasional high stress and occasional short deadlines. Routinely walks, stands, pushes pulls, bends, kneels, reaches, twists and turns throughout the shift. Medium lifting (20-50 pounds of force) with occasional heavy lifting (exerting 50-100 pounds of force). Reliable transportation for bank deposits and emergency call ins.

Purpose or General Objective: Under limited supervision, the Grounds Maintenance Worker will perform the required grounds operations assigned by supervision. This will be carried out to its completion using the proper materials, equipment, and methods. Essential Duties: * Perform grounds maintenance per GSA contract guidelines as directed by supervisor. * Operate safely and effectively: Gators, lawn mowers, weed eaters, push mowers, edger, blowers, tillers, aerators, hand tools (i.e., rakes, shovels, chemical sprayers) * Follow all policies and procedures outlined by Navigations, Inc. including all related to safety. * Report any vehicle and equipment maintenance and repair needs to the Grounds Mechanic. * Immediately notify supervisors of any concerns regarding safety or damage to premises. * Report to supervisors as requested or required. Additional Duties: * Perform other related duties and assignments as required or directed by supervision. * Occasional nights and weekends will be required, primarily during the winter/snow season. Results Expected: * Perform grounds maintenance tasks as directed by supervision. * Use all tools and equipment provided in a safe manner and care for as directed. * Report for assignments on time and follow scheduled shifts as assigned by supervision. * Support supervisor as requested. Position Qualifications: * Must be able to obtain/maintain Homeland Security Clearance * Experience in the grounds maintenance industry helpful. * Ability to work independently on grounds maintenance tasks as scheduled and assigned. Physical Environment/Working Conditions * Outdoors, All Weather Conditions (Hot, Cold, Rain, Snow). * Work around dangerous equipment. * Lifting, twisting, bending, reaching, standing, extended walking. * Use of all equipment listed in job functions above. * Exposure to chemicals normally used in the performance of duties related to all aspects of ground maintenance.

Job Description Goodwill Industries of Northern Wisconsin and Upper Michigan is seeking a full-time Keyholder to assist with retail operations Escanaba, MI. Assisting with opening and closing store: assigning POS drawers, providing change for cashiers, documenting staff absences, etc. Ensuring proper handling and processing of donation flow Assisting with inventory control and stock rotation Completing counts (ex: number of donors, apparel hung, etc.), register pulls, daily activity reports, and cash deposits Minimum and preferred qualifications: High School Diploma or GED Two or more years of experience working in a retail setting preferred Must have reliable transportation Must be willing to work evenings, weekends, and some holidays Goodwill Industries offers a dynamic, supportive work culture, a benefit package, and opportunities for advancement. Powered by JazzHR cmhm65p4s7

Goodwill Industries of Southwestern Michigan Position title: Safety/Loss Prevention Manager Classification: Staff Supervised by: Director of Human Resources & DEI Supervises: No Supervisory Duties WHY WORK FOR GOODWILL? Ready for a career with impact? Goodwill Industries of Southwestern Michigan (Goodwill SWMI) gives you the opportunity to have influence in your local community while building your professional skills. Goodwill SWMI is a complex enterprise offering a wide range of career opportunities. Our organization rewards creativity and innovation, while offering competitive pay and a comprehensive benefits package. Our team members enjoy a unique work environment that is professional, fast paced and fulfilling. ABOUT US Goodwill SWMI is a nonprofit 501(c)(3) organization headquartered in Kalamazoo, Michigan. Our 250 dedicated team members help achieve our mission of improving the community by providing employment, education, training, and support services tailored to individual needs across a six-county territory. At Goodwill SWMI, the work we do is effective in the lives of the individuals we serve and, in turn, in the communities in which we live. Goodwill SWMI manages eleven retail stores ( with attached, attended donation centers and one stand-alone donation center ), Contract Manufacturing Operations as well as Custodial & Janitorial business units. These business operations provide stability to our organization that is not always enjoyed by nonprofit organizations solely funded by outside sources. Our organization's values shape our culture and guide our interactions with program participants, customers, community, and one another. Our shared commitment to Living the Mission; Promoting Teamwork; Driving Collaboration, Taking Responsibility for our Actions and Behaviors, and Respecting and Appreciating Others is what makes us successful and inspires all that we do. DESCRIPTION The primary responsibility of the Safety/ Loss Prevention manager is to monitor store and agency activities and operations to reduce employee and shopper theft and lead safety committees or working groups, facilitating employee engagement in safety initiatives. ESSENTIAL DUTIES AND RESPONSIBILITIES Include, but are not limited to: Manage the overall security of Goodwill SWMI in accordance with all federal, state, and local requirements, to assure that a successful Security program is maintained at all times. Manage all aspects of Goodwill SWMI's loss prevention practice Assist in loss prevention activities such as: inspections, investigations, surveillance, interviews, salting audits, training, etc. Control all aspects of building access, keys, key fobs, security and fire alarms, ID cards, etc. Inspect Goodwill SWMI facilities on a regular basis to ensure that the grounds, facility and equipment are maintained in accordance with established security and safety procedures Responsible for creating annual safety training offering Collaborate with department heads to identify needs to maintain safety working environment Serve as the central point of contact for local law enforcement and evaluate new security tools that might benefit Goodwill SWMI. Be the local security expert. Manage the Workers on Wheels (WOW) Program REQUIRED QUALIFICATIONS Demonstrate ability to work efficiently under conditions of multiple deadlines and changing priorities Excellent communication skills (written and oral) Ability to interface with all levels of the organization Ability to make sound decisions Ability to maintain confidentiality of sensitive employee information Demonstrate a strong customer service orientation in all interactions PREFERRED KNOWLEDGE, SKILLS AND ABILITIES Demonstrated experience with safety practices and loss prevention EDUCATIONAND EXPERIENCE An associate degree in law enforcement, criminal Justice and/ or equivalent experience is required PHYSICAL REQUIREMENTS This position requires regular area travel to outlying locations, and may require crawling, lifting, twisting, reaching, bending, regular sitting, and keyboarding. Other Must pass pre-employment drug screen Must be insurable under the agency's automobile insurance policy May be required to respond to after-hours emergency calls

E-Commerce Specialist Goodwill Industries of Southwestern Michigan 420 E Alcott St. Kalamazoo MI 49001 Full Time E-Commerce Specialist WHY WORK FOR GOODWILL? Ready for a career with impact? Goodwill Industries of Southwestern Michigan (Goodwill SWMI) gives you the opportunity to make a difference in your local community while building your professional skills. Goodwill SWMI is a complex enterprise offering a wide range of career opportunities. Our organization rewards creativity and innovation, while offering competitive pay and a comprehensive benefits package. Our team members enjoy a unique work environment that is professional, fast paced and fulfilling. ABOUT OUR ORGANIZATION Goodwill SWMI is a 501(c)(3) nonprofit organization headquartered in Kalamazoo, Michigan. Our nearly 300 dedicated team members help achieve our mission of improving the community by providing employment, education, training and support services tailored to individual needs across a six county territory. At Goodwill SWMI, the work we do makes a difference in the lives of the individuals we serve and, in turn, in the communities in which we live. Goodwill SWMI manages ten retail stores (with attached, attended donation centers and one stand-alone donation center), Contract Manufacturing Operations as well as Custodial & Janitorial business units. These business operations provide stability to our organization that is not always enjoyed by nonprofit organizations solely funded by outside sources. Our organization's values shape our culture and guide our interactions with program participants, customers, community and one another. Our shared commitment to Living the Mission; Promoting Teamwork; Driving Collaboration; Taking Responsibility for our Actions and Behaviors; Respecting and Appreciating Others is what makes us successful and inspires all that we do. Want to learn more about Goodwill SWMI? Go to our website at: ******************** General Responsibilities The primary responsibility of the E-Commerce Specialist is to drive production and sales across various E-Commerce Sales Platforms (Shopgoodwill, Ebay, etc.) to help the Online Store meet sales and profitability goals. They will also assist in the day-to-day operations of said E-Commerce Sales Platforms. The E-Commerce Specialist must model and promote the core values of the agency - People, Positivity, Collaboration and Success. Essential Duties, Responsibilities and Functions Identify appropriate objects to sell online and look for new products and avenues to maximize growth. Photograph objects and products in professional ways for online posting Research, price and post objects and products for sale on various E-Commerce Sales Platforms Assist with customer service and inventory management. Communicate with other departments and stores to optimize products received for sale. Perform any additional duties as assigned by management Required Knowledge, Skills and Abilities Demonstrates competence in computer use Ability to perform internet searches using a variety of search engines Ability to post items for sale on a variety of E-Commerce Sales Platforms Ability to determine value of objects and products using written and online research Demonstrates skill in using digital camera/cell phone/I-Pod Experience working with/knowledge of various technology and/or collectables is preferred. The ability to adapt to new ideas Self-driven with a want to achieve/succeed. Education High school diploma or GED preferred but not required Physical Requirements Must be able to lift 35 pounds repeatedly, reaching, bending, twisting; extended periods spent standing Other Must be able to work Monday thru Friday and occasional weekends Must pass a pre-employment background check

Job Description Goodwill Industries of Northern Wisconsin and Upper Michigan is seeking a Full-Time Donor Greeter to join our team in Escanaba, MI. Greeting and assisting donors Unloading donations from vehicles Sorting donations Light cleaning and organizing of work space Maintaining accurate records, such as daily donation counts Minimum and preferred qualifications: Ability to bend, reach, and stand for extensive periods of time and lift up to fifty pounds Basic math skills Must be willing to work evenings, weekends, and some holidays Goodwill Industries offers a dynamic, supportive work culture, a benefit package, and opportunities for advancement. Powered by JazzHR nIODBvtunp

Job Description Goodwill Industries of Northern Wisconsin and Upper Michigan is seeking a Full-Time Pricer to join our team in Escanaba, MI. Sorting donations Pricing donations based on baseline price guides Remaining up-to-date on merchandise knowledge, industry trends, and competitive pricing Light cleaning and organizing of pricing area Transporting merchandise to sales floor, stocking shelves and displays, and rotating stock Minimum and preferred qualifications: Knowledge of antiques or collectables preferred High School Diploma or GED preferred Must be willing to work evenings, weekends, and some holidays Goodwill Industries offers a dynamic, supportive work culture, and opportunities for advancement. Powered by JazzHR qRs1mNnewu

Job Description Goodwill Industries of Northern Wisconsin and Upper Michigan is seeking a Full-Time Workforce Development Training Specialist to join our team in Houghton, MI. Responsible for delivery and oversight of client programming as assigned by Manager. Responsible for determining suitable training/employment consistent with clients desires, aptitudes, and physical, mental and emotional limitations; promoting and developing job openings and placing qualified applicants in employment settings; coaching and training persons with disabilities in organizational and community job sites. Essential Functions: Establish and develop contacts with local businesses/service organizations in order to promote and develop job openings. Communicate incentives for employers and services for the client. Responsible for obtaining referrals. Assist clients in placement efforts including aiding in skill building, application completion, developing interview skills, teaching job retention skills, promoting safe work habits and promoting client awareness of appropriate work attire and hygiene. Responsible for creating accurate and timely case files in MITC, including case notes, intakes, annual report, six-month review, and/or AbilityOne documentation, and reporting such to funders. Responsible for incident reporting within caseload. Assist in obtaining assessment information and conducting intake interviews to determine suitable training/employment consistent with the clients' desires, aptitudes, and physical, mental, and emotional limitations. Responsible for supervision and coordination of program clients. Assist with the facilitation and development of community-based worksites. Teach WFD approved training modules. Market, coordinate, and supervise the vocational training programs. Responsible for tracking clients' hours. Responsible for maintaining appropriate records throughout job development consistent with the monitoring of the clients rehabilitation goals. Maintain an open line of communication with funders. Coordinate and monitor ongoing operations at community worksites. Facilitate movement of clients into competitive employment upon completion of vocational training, as appropriate. General Duties: Promote appropriate personal work ethics, attire and hygiene when working with clients, local businesses/service organizations and referring agencies. Responsible for overseeing job coaching clients in community-based sites. Assist in job modifications for clients as necessary. Communicate with the employer on the work performed. Other duties as assigned by supervisor. Responsible for maintaining a clean work area. Responsible for implementing safety practices. Aid customer in maintaining government benefits during employment. Being able to work and function as an effective team member. Knowledge, Abilities & Skills: Ability to communicate clearly and effectively with program participants, referral sources, businesses and community organizations. Understanding of vocational rehabilitation techniques and methods. Ability to act as liaison between rehabilitation program participants and businesses to meet the expectations and needs of the program. Leadership and supervisory skills to promote community cooperation and collaboration. Organizational skills as needed to develop the framework and implement the start up of community-based work sites. Ability to professionally represent to the community the mission, goals and objectives of Goodwill Industries. Qualifications: High School Diploma or equivalent required At least on year experience in a human service program required Must have a valid driver's license and proof of insurance Powered by JazzHR 8sGB2mGopQ

No Nights! No Weekends! Hours are Monday - Friday from 8:30am - 5:00pm! Additional benefits of working full time for GICMH are: * Employee discount at our retail stores. * Employee discount at Sprint, Dell, AT&T, and other retailers. * Financial Coaching. Purpose or General Objective: To sort, hang, and tag donated merchandise while meeting GICMH production standards. Essential Duties: * Continually serve as a positive role model for all employees, participants, and customers working with and for Goodwill Industries. * Sort through donated goods while determining quality textile and bin to hang and seasonal merchandise to store. * Continually hang and tag textile and maintain a level of processing performance of at least 80 pieces per hour with no more than 5% bale. * Correctly label carts and Gaylords as "SEASONAL" or "BALE", or as directed. * Assist the Production Supervisor with shipping and receiving between locations. * Transfer Z-Racks, carts, and Gaylords to the appropriate staging area within the processing area. * Maintain a safe and orderly work environment by following safety procedures and reporting injuries and safety hazards. * Maintain good housekeeping skills, including sweeping and cleaning the work area at the end of the shift. * Perform 5-Minute Drills at workstations. Physical Requirements: * Ability to reach, bend, twist, and lift up to 30 pounds regularly. * Ability to use a pallet jack. Work Experience Requirements: No experience necessary Education Requirements: High school diploma or equivalent is preferred.