Goodwill Industries of Central Michigan's Heartland jobs in Battle Creek, MI - 38 jobs

Purpose or General Objective: Under the direction of the VITA Community Coordinator, the VITA Site Assistant is responsible for assisting with tax site setup, volunteer coordination, and services identified and developed by the VITA Community Coordinator. This is a temporary position with flexible hours determined by the VITA Community Coordinator. This position oversees and reviews the preparation of taxes at VITA sites but does not prepare taxes through the VITA program. Depending on the need, this position will end around April 15th of each tax year. See attached Volunteer Roles and Responsibilities from the IRS Volunteer Site Coordinator Handbook. This document is intended to be a general guideline to the position. It is not intended to be all-inclusive. Goodwill Industries reserves the right to revise and modify this job description at any time. Coordinator Roles: As the coordinator, your primary role is to verify all volunteers are certified to prepare tax returns at the appropriate level and to follow all site operating procedures. SPEC requires coordinators and/or alternate coordinators to be available while the site is in operation. Coordinators and/or alternate coordinators may be available at the site, by phone, or other electronic means. As a coordinator you must: * Verify all volunteers are properly certified to work at VITA/TCE sites. * Create a process to verify the level of certification for each volunteer. * Ensure each volunteer has signed and dated Form 13615, Volunteer Standards of Conduct - VITA/TCE Program, before they begin work at the site. * Confirm the volunteer's identity, name and address using a government-issued photo identification. It is also your responsibility to share Volunteer Tax Alerts (VTA), Quality Site Requirements Alerts (QSRA), and technical updates with all volunteers during the filing season. Coordinator Responsibilities: * Complete SPEC Site Coordinator Training by attending a partner sponsored training, viewing Publication 5088, VITA/TCE Site Coordinator Training, via Link & Learn Taxes (LLT), or downloading the publication from IRS.gov. * Certify by passing the VITA/TCE Site Coordinator Test with a passing score of 80% or higher prior to performing any site coordinator duties. * Complete Volunteer Standards of Conduct (Ethics) certification. * Complete VITA/TCE Intake/Interview and Quality Review certification. * Complete Form 15272, VITA/TCE Security Plan, or similar document and submit to the local SPEC territory office by December 31st, for approval. * Supervise volunteers working at the site. * Develop a process to explain to volunteers the logistics and systems used at your site. * Schedule dates and times that your site(s) will be operational and Form 13715, Volunteer Site Information Sheet. Notify and submit changes to your SPEC relationship manager immediately. * Develop and maintain schedules for all volunteers to ensure there is adequate coverage, supplies, and equipment at your site. * Assign specific roles for all volunteers when installing your software. * Limit volunteer access in the tax software to only those duties the volunteer performs. Limit access of the Administrator roles to only volunteers who perform those functions. * Identify an alternate coordinator and ensure your alternate completes Site Coordinator Training and certifies by passing the Site Coordinator Test with a passing score of 80% or higher prior to performing any site coordinator duties. * Monitor your site's intake and interview process and ensure all volunteers use Form 13614-C, Intake/Interview and Quality Review Sheet, for every tax return prepared. * Establish a process to ensure all IRS-certified volunteer preparers and quality reviewers are assigned returns within their level of certification and within scope of the VITA/TCE program (see the Scope of Service Chart in the Publication 4012, VITA/TCE Volunteer Resource Guide). * Create a process to show everyone who made changes to a tax return, including the preparers, quality reviewers, reject correctors, transmitters, etc. * Ensure all IRS-certified volunteer preparers are having a discussion with the taxpayer while reviewing the information on Form 13614-C prior to preparing the return. * Ensure a process is in place to conduct 100% quality reviews by a designated or peer-to-peer quality reviewer. Publication 4012 includes the Quality Review Checklist, which describes all action items the reviewer must complete during the Quality Review Process. * Validate your site is using the correct SIDN on all tax returns. * Ensure all taxpayers and spouses provide photo identification and that volunteers confirm SSN or ITIN for everyone listed on the tax return. * Ensure all taxpayers with returns out of the scope of the VITA/TCE program are told they are not eligible for traditional VITA/TCE tax return preparation and advise them to explore IRS Free File options or use a professional tax preparer. * Share and monitor adherence to the VTA and QSRA with all volunteers. These alerts are available at the Site Coordinator Corner, TaxSlayer VITA blog, and GovDelivery System. * Ensure the return preparers and the quality reviewers advise taxpayers of their ultimate responsibility for information on their return. * Complete Form 13206, Volunteer Assistance Summary Report, and send to your partner. * After the filing season, hold recognition events for volunteers. You may request volunteer certificates and service recognition milestone awards from your SPEC relationship manager. Education and Experience Requirements: * Requires High School Diploma or GED. * Requires at least 2 years of applicable experience. * Must be able to pass the IRS Certification Exam (Advanced Level). Skills and Requirements: * Excellent interpersonal skills. * Ability to lead and motivate volunteer-based staff. * Advanced level of skill in Microsoft Office and internet research. * Organizational skills in office and file management. * Ability to develop and maintain positive relationships with a diverse population of volunteers, clients, and community members. * Excellent written and oral communication skills, including public and classroom speaking and presentation skills using PowerPoint and other presentation software. * Desire and ability to work with low-income individuals and individuals with disabilities * Documented skills in community collaborations and involvement. * Must be able to work a flexible schedule. * A valid Michigan driver's license with a driving record in compliance with Goodwill of Central Michigan's Heartland, Inc. insurance carrier requirements. Applicant must have reliable transportation and appropriate insurance coverage. * Must demonstrate high ethical standards, sound judgment, integrity, and the ability to handle confidential and private information in a secure and professional manner.

Job Objective: To efficiently receive, sort, price, tag, and stock donations, ensuring a seamless flow from the drive-thru to the sales floor. Contribute to the overall smooth operation of a fast-paced retail environment . reports to the Store Manager who evaluates performance annually. In addition, embodies the Goodwill Mission to: “Empower people to achieve their most abundant life” and upholds the Company Core Values of: Relentless Pursuit of Excellence, Customer-First Mindset, Humble Confidence, Passion for Mission, and Do the Right Thing. Essential Job Functions: Greet customers warmly, provide excellent customer service and address customer inquiries promptly to ensure a positive shopping experience. Track and inventory levels, perform regular counts, restock merchandise on the sales floor, and report discrepancies to management. Ensure stockroom and back-end inventory are organized for easy access. Process customer purchases accurately using the POS system, handle cash, credit, and debit transactions accurately, monitor cash drawer for discrepancies, and assist with end-of-day cash balancing and deposits. Uphold Kaizen standards by continuously seeking ways to improve efficiency, organization, and workflow. Work collaboratively with team members and supervisors to support store operations, adapt to changing priorities, and contribute to a positive, team-oriented work environment. Other duties as assigned by supervisor. Qualifications Required Education and Skills: Excellent customer service skills with the ability to engage positively with donors, express gratitude, and create a welcoming experience. Friendly and approachable demeanor, demonstrating patience and professionalism in all interactions. Strong attention to detail when sorting, inspecting, and pricing donated items to ensure quality, proper categorization, and compliance with store guidelines. Ability to quickly learn and apply donation policies, including identifying acceptable and non-acceptable items. Basic understanding of safety protocols, including proper lifting techniques, hazard awareness, and workplace safety procedures to prevent injuries and ensure a secure environment. Ability to work efficiently in a fast-paced setting while maintaining accuracy and organization. Strong teamwork and communication skills to collaborate effectively with colleagues and supervisors. Qualifications: Authorized to work in the United States. Flexible availability. Able to frequently bend, twist, reach above shoulder level, push and pull, crouch or stoop, kneel, repetitively use feet, and use head and neck in a twisting or static motion and to look up and/or down, and lift and/or move up to 50 lbs. Ability to safely operate material handling equipment, personal protective equipment (PPE), and light industrial machinery. day. Ability to move filled boxes barrels and Z racks weighing no more than 50 pounds.

Job Objective: To receive, sort, price, tag, and stock donations, keeping the flow of donations moving quickly from drive-thru to the sales floor, and to generally aid in the smooth operation of a fast-paced retail store. . This position reports to Store Manager and/or Production Manager who evaluates performance annually. In addition, knows and understands the Goodwill Mission: “Empower people to achieve their most abundant life”. Embodies our Company Core Values of: Relentless Pursuit of Excellence, Customer-First Mindset, Humble Confidence, Passion for Mission, and Do The Right Thing. Essential Job Functions: Sort, price, and tag donated textiles at a minimum rate of 80 pieces per hour (PPH), maintaining quality standards. Retrieve Textile Production Sheet at the beginning of each shift and turn it in upon completion. Transport carts containing items to be processed. Process donations promptly. Dispose of trash into designated True Trash receptacles as needed. Organize racks for efficient stocking. Pay Levels (These rates are set as the standard and may differ based on state minimum wage regulations): Training Level: Below 80 pieces per hour: Starting rate at $11 per hour. The employee will have four weeks to achieve a goal of 80 pieces per hour (PPH). If this goal is not reached within four weeks, coaching and ongoing support from management will be provided to assist in attaining this goal. After eight weeks, if the 80 PPH goal is not met and there are no qualifying open positions, termination may be considered. However, the primary aim is to transition the employee to an available position whenever possible, unless attendance or other performance issues are being addressed. Level 2: 80-90 pieces per hour: Increases to $15 per hour upon reaching 80 PPH for the first time. If PPH drops below 80, the employee will be allotted a three-week period for improvement before progressive discipline is initiated, including coaching and warnings. These warnings expire after six months. Level 3 (High Performers): 91-110 pieces per hour - Increases to $16 per hour (requires a 3-week average of at least 91 before pay change is effective). Level 4 (High Performers): 111-130+ pieces per hour - Increases to $17 per hour (requires a 3-week average of at least 111 before pay change is effective). Once Level 3 or 4 is reached, the employee will be required to maintain the PPH to stay at the High Performer pay level. If the PPH falls below this level, a three-week period for improvement is implemented. Failure to do so may result in performance discussions and associated pay adjustments. Additional Expectations: Daily recording of PPH for tracking purposes is mandatory. Failure to do so may impact pay rate. Z-racks are considered 100 pieces per rack. Other duties as assigned by supervisor. Qualifications Required Education and Skills: Adherence to standard retail practices and dress code. Familiarity with current clothing, shoe styles, furniture, toys, brand names, etc. Basic literacy and numeracy skills. Ability to make quick and accurate decisions. Tactful communication with the public and co-workers. Flexibility to work varying schedules. Qualifications: Authorized to work in the United States. Flexible availability. Able to frequently bend, twist, push, pull, reach above shoulder level, crouch or stoop, kneel, repetitively use feet, and use head and neck in a twisting or static motion and to look up and/or down, and lift and/or move up to 50 lbs. Ability to utilize light industrial equipment including: o Tagging gun, stickers, tags, standard office supplies Pallet stacker, pallet jack Compactor, must be 18 to operate

Position title: Benefits and Reporting-HR Generalist Location: Alcott Office Classification: Non-exempt Hourly Full-time Staff Supervised by: Director Human Resources & DEI Supervises: Does not supervise others Why Work For Goodwill SWMI? Ready for a career with impact? Goodwill Industries of Southwestern Michigan (Goodwill SWMI) gives you the opportunity to make a difference in your local community while building your professional skills. Goodwill SWMI is a complex enterprise offering a wide range of career opportunities. Our organization rewards creativity and innovation, while offering competitive pay and a comprehensive benefits package. Our team members enjoy a unique work environment that is professional, fast paced and fulfilling. About Our Organization Goodwill SWMI is a 501(c)(3) nonprofit organization headquartered in Kalamazoo, Michigan. Our nearly 300 dedicated team members help achieve our mission of improving the community by providing employment, education, training and support services tailored to individual needs across a six county territory. At Goodwill SWMI, the work we do makes a difference in the lives of the individuals we serve and, in turn, in the communities in which we live. Goodwill SWMI manages ten retail stores (with attached, attended donation centers and one stand-alone donation center), Contract Manufacturing Operations as well as Custodial & Janitorial business units. These business operations provide stability to our organization that is not always enjoyed by nonprofit organizations solely funded by outside sources. Our organization's values shape our culture and guide our interactions with program participants, customers, community and one another. Our shared commitment to Living the Mission; Promoting Teamwork; Driving Collaboration; Taking Responsibility for our Actions and Behaviors; Respecting and Appreciating Others is what makes us successful and inspires all that we do. Want to learn more about Goodwill SWMI? Go to our website at: ******************** General Responsibilities The Human Resources Generalist - Benefits serves as the primary administrator and subject-matter expert for team member benefits programs at Goodwill Industries of Southwestern Michigan. This role is primarily responsible for the accurate administration, communication and compliance of benefits offerings while providing compassionate, team member-centered support. The position partners closely with payroll, HR leadership, finance, brokers and vendors to ensure benefits services align with organizational needs and must consistently demonstrate and promote Goodwill SWMI's values of Success, Collaboration, People, and Positivity. This position is in-person only. Essential Duties & Responsibilities Benefits Administration General Administer team member benefit programs, including medical, dental, vision, life insurance, disability, retirement plans, HSA/FSA, EAP, COBRA and supplemental benefits. Process benefit enrollments, qualifying life event changes and terminations accurately and in a timely manner. Maintain benefits data in the HRIS and ensure accurate payroll deductions and reconciliations. Team Member Support & Communication Serve as the primary point of contact for team members and leaders regarding benefits questions and concerns. Provide clear, compassionate guidance on benefit options, eligibility, enrollment and coverage. Assist with claims issues, vendor escalations and problem resolution to ensure positive outcomes for team members. Compliance & Reporting Ensure compliance with applicable federal and state regulations, including ACA, COBRA, ERISA, FMLA, HIPAA, unemployment and workers' compensation. Prepare, distribute and track required notices, disclosures and regulatory documents. Support audits, reporting and benefits-related reconciliations. Open Enrollment & Annual Planning Coordinate the annual open enrollment process, including timelines, communications, meetings and system updates. Partner with brokers and vendors to implement plan renewals, changes and enhancements. Assist with benefits cost analysis, utilization reporting and plan evaluations. Vendor & Broker Coordination Serve as liaison between the organization and insurance carriers, brokers and third-party administrators. Review billing statements, resolve discrepancies and monitor vendor service levels. Participate in benefits renewal discussions and planning initiatives. Other HR Collaboration, Reporting & Projects Partner with payroll, finance and HR leadership to ensure accuracy, compliance and alignment. Complete other required government and agency reporting, including U.S. Census, EEO-1, OSHA and MIOSHA. Support leave administration and tracking. Assist with wellness initiatives and team member engagement related to benefits. Support HR projects, process improvements and cross-functional initiatives as assigned. Serve as backup support for payroll, recruiting, onboarding and reception duties as needed. Qualifications Education & Experience Bachelor's degree in Human Resources, Business Administration, or a related field, or equivalent combination of education and experience. Minimum of 2-4 years of benefits administration or human resources experience. Experience in a nonprofit, multi-site, or mission-driven organization preferred. Knowledge, Skills & Abilities Strong working knowledge of team member benefits programs and regulatory compliance requirements. Proficiency with HRIS and payroll systems (Paycor experience is an added bonus). Advanced proficiency in Microsoft Excel and other Windows-based applications. Exceptional attention to detail, organization, confidentiality and follow-through. Strong communication and customer service skills with the ability to work effectively with diverse populations. Ability to manage multiple priorities in a fast-paced environment while meeting deadlines. Certifications (Added Bonus) CEBS, SHRM-CP/SCP, PHR/SPHR, or similar HR or benefits certification. Additional Requirements Must pass a pre-employment drug screen and background check. Must possess a valid driver's license, reliable transportation and the ability to be insured under the Agency's automobile insurance policy. Physical requirements include frequent sitting, standing, talking and hearing; regular use of hands and arms; and occasional lifting of office supplies up to 20 pounds.

WHY WORK FOR GOODWILL? Ready for a career with impact? Goodwill Industries of Southwestern Michigan (Goodwill SWMI) gives you the opportunity to make a difference in your local community while building your professional skills. Goodwill SWMI is a complex enterprise offering a wide range of career opportunities. Our organization rewards creativity and innovation, while offering competitive pay and a comprehensive benefits package. Our team members enjoy a unique work environment that is professional, fast paced and fulfilling. ABOUT OUR ORGANIZATION Goodwill SWMI is a 501(c)(3) nonprofit organization headquartered in Kalamazoo, Michigan. Our nearly 300 dedicated team members help achieve our mission of improving the community by providing employment, education, training and support services tailored to individual needs across a six county territory. At Goodwill SWMI, the work we do makes a difference in the lives of the individuals we serve and, in turn, in the communities in which we live. Goodwill SWMI manages ten retail stores (with attached, attended donation centers and one stand-alone donation center), Contract Manufacturing Operations as well as Custodial & Janitorial business units. These business operations provide stability to our organization that is not always enjoyed by nonprofit organizations solely funded by outside sources. Our organization's values shape our culture and guide our interactions with program participants, customers, community and one another. Our shared commitment to Living the Mission; Promoting Teamwork; Driving Collaboration; Taking Responsibility for our Actions and Behaviors; Respecting and Appreciating Others is what makes us successful and inspires all that we do. Want to learn more about Goodwill SWMI? Go to our website at: ******************** Position Title Forklift Driver/Material Handler/ production Classification Associate Supervision Supervised by Plant manager and or plant Team leaders Supervises Does not supervisor others General Responsibilities The primary responsibility of the team member in this position is to move material into, through and out of the plant while practicing the core values of the Agency: Success, Collaboration, People and Positivity Essential Duties, Responsibilities and Functions Operate the forklift and other industrial trucks according to all safety procedures Move and stack materials in a safe and efficient manner Inventory management- recording inventory using best practice ensuring materials going into and off trailers, using written inventory practices while ensuring materials, gaylords and pallets are free from damage Stack and organize gaylords and pallets safely and efficiently Set priorities and communicate with team members, Team leaders, Drivers, Plant manager When asked, assist with material handling and any sorting needed Assist with keeping a clean and safe work environment, including dumping trash, running the baler, running the trash compactor, and keeping the outside of the building cleaned up as needed by team leads or managers request Assist the drivers as a truck helper. Duties include but are not limited to unloading and loading trucks with material by hand or by equipment needed to do so. Perform other duties assigned by management that requires attention and operation throughout the plant and stores Abide to all rules and regulations of Goodwill SWMI Required Knowledge, Skills and Abilities Must be able to pass forklift training program on first attempt Knowledge of warehouse or production practices preferred Possess good hand-eye-foot coordination Possess spatial awareness - distance, height, depth, width Ability to set priorities and make good judgments Ability to work with a team Education High school diploma or GED preferred Must display skills in arithmetic, reading, writing and spelling Physical Requirements Standing, reaching, bending twisting, walking and sitting six to eight hours per day; ability to reach and grasp; ability to push and pull objects weighing up to 50 lbs.; strong sense of balance; may occasionally work outdoors; ability to see out of both eyes with corrective vision and hear with both ears Other Must pass and pre-employment drug screen and theft-related background check. Must be able to work five days per week during regular plant hours and occasional evenings and weekends.

Goodwill Industries of Southwestern Michigan - District Manager Position title: District Manager Classification: Professional Reports to and Supervised by: VP of Retail Operations WHY WORK FOR GOODWILL? Ready for a career with impact? Goodwill Industries of Southwestern Michigan (Goodwill SWMI) gives you the opportunity to have influence in your local community while building your professional skills. Goodwill SWMI is a complex enterprise offering a wide range of career opportunities. Our organization rewards creativity and innovation, while offering competitive pay and a comprehensive benefits package. Our team members enjoy a unique work environment that is professional, fast paced and fulfilling. ABOUT OUR ORGANIZATION Goodwill SWMI is a 501(c)(3) nonprofit organization headquartered in Kalamazoo, Michigan. Our 250 dedicated team members help achieve our mission of improving the community by providing employment, education, training, and support services tailored to individual needs across a six-county territory. At Goodwill SWMI, the work we do is effective in the lives of the individuals we serve and, in turn, in the communities in which we live. Goodwill SWMI manages ten retail stores (with attached, attended donation centers and one stand-alone donation center), Contract Manufacturing Operations as well as Custodial & Janitorial business units. These business operations provide stability to our organization that is not always enjoyed by nonprofit organizations solely funded by outside sources. Our organization's values shape our culture and guide our interactions with program participants, customers, community, and one another. Our shared commitment to Living the Mission; Promoting Teamwork; Driving Collaboration; Taking Responsibility for our Actions and Behaviors; Respecting and Appreciating Others is what makes us successful and inspires all that we do. Want to learn more about Goodwill SWMI? Go to our website at: ******************** Summary of Position: The District manager will effectively manage and supervise a group of fast-paced retail stores and donation centers, ensuring their smooth and efficient operation. This role involves leading store managers and their teams to achieve business goals, maintain high standards of customer service, and optimize operational efficiency. The District Manager will also focus on driving sales growth, managing inventory, controlling expenses, and maintaining a safe and productive environment. By fostering a positive work culture and aligning store operations with corporate objectives, the District Manager will help enhance the customer experience, support the community, and contribute to the overall success of the company. This position reports to the Vice President of Retail Operations. Essential Duties & Responsibilities: Recruit, hire, develop, supervise, and hold direct reports accountable to company policies and performance expectations. Oversee the efficient operation of multiple fast-paced retail stores and attended donation centers. Manage and motivate teams to ensure operational efficiency across all locations. Monitor sales performance, control expenses, and drive profitability for each location. Provide clear reports to upper management and maintain open communication with store teams. Solve problems and make decisions to address operational issues and ensure exceptional customer service. Demonstrate adaptability, time management, and the ability to prioritize tasks across multiple locations. Qualifications: High school diploma or equivalent required. Relevant certification in retail management or leadership a plus. Strong leadership skills with a focus on team development, coaching, and performance management. Excellent written and verbal communication skills, with the ability to effectively communicate goals, objectives, and feedback to store managers and teams. Skilled in resolving conflicts and fostering open, honest communication at all levels. Expertise in managing day-to-day operations across multiple locations. Strong understanding of retail sales metrics and financial reports with the ability to monitor and analyze sales trends, control expenses, and ensure profitability. Proven track record of driving sales growth and managing budgets effectively. Ability to analyze situations, identify root causes, and develop effective solutions to challenges. Strong decision-making skills, especially in fast-paced, high-pressure situations. A commitment to delivering exceptional customer experiences, with the ability to motivate teams to maintain high standards of customer service and satisfaction. Ability to effectively prioritize tasks and manage time across multiple locations. Strong organizational skills to handle competing demands and deadlines. Proficient in using retail management software, Microsoft Office Suite, and other relevant business tools. Ability to learn new technologies quickly and efficiently. Ability to adapt to changing business environments and market conditions. Willingness to embrace new strategies and initiatives to improve store performance. Physical and Work Condition Requirements: Able to frequently bend, twist, reach above shoulder level, push and pull, crouch or stoop, kneel repetitively use feet, and use head and neck in a twisting or static motion and to look up and/or down and lift and/or move up to 50 lbs. Ability to effectively and safely use standard office and light industrial equipment. Flexible availability, including nights and weekends. Position requires valid driver's license. Reliable personal transportation. Must pass a pre-employment drug screen, theft-related background check and be insurable under the agency's automobile insurance policy. This job description outlines the primary responsibilities and qualifications for the District Manager position. The role may evolve over time, and additional duties may be assigned as deemed necessary by the company. Goodwill Industries of Southwestern Michigan is an Equal Opportunity Employer: Persons are recruited, hired, assigned and promoted only on the basis of job related criteria and without regard to age, ancestry, arrest record, citizenship, color, familial status, gender, gender identification, height, marital status, national origin, non-job-related disability, race, religion, sex, sexual orientation, veterans' status or weight. This includes those affected by pregnancy, childbirth or related medical condition. Please note: Internal candidates you will need an updated resume and an internal transfer form.

Purpose or General Objective: Under limited supervision, the Grounds Maintenance Worker will perform the required grounds operations assigned by supervision. This will be carried out to its completion using the proper materials, equipment, and methods. Essential Duties: * Perform grounds maintenance per GSA contract guidelines as directed by supervisor. * Operate safely and effectively: Gators, lawn mowers, weed eaters, push mowers, edger, blowers, tillers, aerators, hand tools (i.e., rakes, shovels, chemical sprayers) * Follow all policies and procedures outlined by Navigations, Inc. including all related to safety. * Report any vehicle and equipment maintenance and repair needs to the Grounds Mechanic. * Immediately notify supervisors of any concerns regarding safety or damage to premises. * Report to supervisors as requested or required. Additional Duties: * Perform other related duties and assignments as required or directed by supervision. * Occasional nights and weekends will be required, primarily during the winter/snow season. Results Expected: * Perform grounds maintenance tasks as directed by supervision. * Use all tools and equipment provided in a safe manner and care for as directed. * Report for assignments on time and follow scheduled shifts as assigned by supervision. * Support supervisor as requested. Position Qualifications: * Must be able to obtain/maintain Homeland Security Clearance * Experience in the grounds maintenance industry helpful. * Ability to work independently on grounds maintenance tasks as scheduled and assigned. Physical Environment/Working Conditions * Outdoors, All Weather Conditions (Hot, Cold, Rain, Snow). * Work around dangerous equipment. * Lifting, twisting, bending, reaching, standing, extended walking. * Use of all equipment listed in job functions above. * Exposure to chemicals normally used in the performance of duties related to all aspects of ground maintenance.

No Late Nights! Donation Centers are open from 10:00am to 6pm Mon - Sat, and 12am to 5pm on Sunday. Additional benefits of working full time for GICMH are: * Employee discount at our retail stores. * Employee discount at Sprint, Dell, AT&T, and other retailers. * Financial Coaching. Essential Duties: * Greet and provide friendly service to donors and assist in transferring items to the ADC. * Offer tax receipts * Acknowledge additional donors while assisting others * Decline unacceptable items in a courteous manner * Sort and place donations in the appropriate containers. * Remove clothing from bags and boxes. * Remove any hangers from clothing. * Rubber band and pair any shoes and boots * Open and close the ADC as scheduled * Secure the ADC whenever leaving at the end of the work shift. * Ability to read and write in English in order to complete appropriate paperwork on a daily basis. * Must be able to properly issue accurate, legible donor slips and maintain accurate records of donation activity. Additional Duties: * Notify the Transportation Supervisor of large furniture items or if an early pickup is needed. * Assist the truck driver in transferring the donations from the ADC to the truck. * Other duties as assigned. Physical Requirements: * Ability to transfer donated goods from the donor's vehicle to the ADC and regularly lift up to 50 pounds. * Have the ability to carry, push, pull or otherwise move and organize merchandise on a regular basis. Education Requirements: * High school diploma or equivalent is preferred.

Goodwill Industries of Southwestern Michigan Milham Retail Store and Donation Center WHY WORK FOR GOODWILL? Ready for a career with impact? Goodwill Industries of Southwestern Michigan (Goodwill SWMI) gives you the opportunity to make a difference in your local community while building your professional skills. Goodwill SWMI is a complex enterprise offering a wide range of career opportunities. Our organization rewards creativity and innovation, while offering competitive pay and a comprehensive benefits package. Our team members enjoy a unique work environment that is professional, fast paced and fulfilling. ABOUT OUR ORGANIZATION Goodwill SWMI is a 501(c)(3) nonprofit organization headquartered in Kalamazoo, Michigan. Our nearly 300 dedicated team members help achieve our mission of improving the community by providing employment, education, training and support services tailored to individual needs across a six county territory. At Goodwill SWMI, the work we do makes a difference in the lives of the individuals we serve and, in turn, in the communities in which we live. Goodwill SWMI manages ten retail stores (with attached, attended donation centers and one stand-alone donation center), Contract Manufacturing Operations as well as Custodial & Janitorial business units. These business operations provide stability to our organization that is not always enjoyed by nonprofit organizations solely funded by outside sources. Our organization's values shape our culture and guide our interactions with program participants, customers, community and one another. Our shared commitment to Living the Mission; Promoting Teamwork; Driving Collaboration; Taking Responsibility for our Actions and Behaviors; Respecting and Appreciating Others is what makes us successful and inspires all that we do. Want to learn more about Goodwill SWMI? Go to our website at: ******************** Retail Production/Donation General Responsibilities The primary responsibility of the team member in this position is to support the store in merchandising, production and accepting and sorting donations. Persons in this position support the retail goals of the store by performing their daily tasks and practicing the agency's core values of Success, Collaboration, People and Positivity. Essential Duties, Responsibilities and Functions Essential functions include but are not limited to: Greet donors in donation areas and assist in unloading vehicles while treating donated goods with care and place items in proper location. Examine donated goods to determine if they are sell-able. Meet or exceed daily goals Practice safe and effective work habits Merchandise items in the store to increase sells Assist with the unloading and loading of products Keep back room organized and clean Ensure all production and donor records are completed correctly Determining price and labeling each item using established categories Performing other tasks as requested by management Required Knowledge, Skills and Abilities but not limited to: Skilled in recognizing quality and value of items Ability to perform basic arithmetic, reading, and writing Ability to merchandise product in the store Ability to operate or be trained to operate forklift in a safe manner Ability to use pallet jack and move pallets Skilled in organizing and categorizing Ability to perform as a productive team member and self-motivated Qualifications Previous work experience preferred but not required Education High school diploma or GED preferred but not required Physical Requirements This is a physically demanding job requiring standing, bending, twisting, reaching and grasping six to eight hours per day. The job also includes frequent pushing and pulling, lifting and carrying objects weighing an average of 35 lbs. and occasional climbing. Other Must be able to work a variety of hours and days of the week consistently Must pass a pre-employment drug screen and theft-related criminal background check

Great Work Hours! Monday - Friday, 8:00am - 4:30pm Additional benefits of working full time for GICMH are: * Employee discount at our retail stores. * Employee discount at Sprint, Dell, AT&T, and other retailers. * Financial Coaching. Purpose or General Objective: To assist with loading/unloading trucks and general transfer of merchandise. Essential Duties: * Continually load or unload trucks for daily store runs * Correctly follow all weighing procedures * Transfer seasonal merchandise and salvage merchandise * Transfer carts and Gaylords to the appropriate holding area within the plant * Fill out appropriate paperwork as required * Maintain a safe and orderly work environment * Follow safety procedures and report injuries and safety hazards * Maintain good housekeeping skills including sweeping and cleaning work area at the end of shift * Develop and maintain skills to adjust to increased level of truck runs and incoming merchandise * Ability to work productively without close supervision. * Ability to work cooperatively and professionally with all employees, participants, customers and consumers working with and for Goodwill Industries. Additional Duties: * Other duties as assigned by the Charlotte Plant Supervisor, Transportation Supervisor, Operations Manager, Retail Director or Vice President of Retail and Donated Goods. Physical Requirements: * Have the ability to bend, reach and lift up to 50 pounds on a regular basis. * Have the ability to carry, push, pull, otherwise move, and organize merchandise on a regular basis. May involve use of a pallet jack. * Ability to obtain valid forklift license. Education Requirements: * High school diploma or equivalent is preferred

Goodwill Industries of Southwestern Michigan Position title: Safety/Loss Prevention Manager Classification: Staff Supervised by: Director of Human Resources & DEI Supervises: No Supervisory Duties WHY WORK FOR GOODWILL? Ready for a career with impact? Goodwill Industries of Southwestern Michigan (Goodwill SWMI) gives you the opportunity to have influence in your local community while building your professional skills. Goodwill SWMI is a complex enterprise offering a wide range of career opportunities. Our organization rewards creativity and innovation, while offering competitive pay and a comprehensive benefits package. Our team members enjoy a unique work environment that is professional, fast paced and fulfilling. ABOUT US Goodwill SWMI is a nonprofit 501(c)(3) organization headquartered in Kalamazoo, Michigan. Our 250 dedicated team members help achieve our mission of improving the community by providing employment, education, training, and support services tailored to individual needs across a six-county territory. At Goodwill SWMI, the work we do is effective in the lives of the individuals we serve and, in turn, in the communities in which we live. Goodwill SWMI manages eleven retail stores ( with attached, attended donation centers and one stand-alone donation center ), Contract Manufacturing Operations as well as Custodial & Janitorial business units. These business operations provide stability to our organization that is not always enjoyed by nonprofit organizations solely funded by outside sources. Our organization's values shape our culture and guide our interactions with program participants, customers, community, and one another. Our shared commitment to Living the Mission; Promoting Teamwork; Driving Collaboration, Taking Responsibility for our Actions and Behaviors, and Respecting and Appreciating Others is what makes us successful and inspires all that we do. DESCRIPTION The primary responsibility of the Safety/ Loss Prevention manager is to monitor store and agency activities and operations to reduce employee and shopper theft and lead safety committees or working groups, facilitating employee engagement in safety initiatives. ESSENTIAL DUTIES AND RESPONSIBILITIES Include, but are not limited to: Manage the overall security of Goodwill SWMI in accordance with all federal, state, and local requirements, to assure that a successful Security program is maintained at all times. Manage all aspects of Goodwill SWMI's loss prevention practice Assist in loss prevention activities such as: inspections, investigations, surveillance, interviews, salting audits, training, etc. Control all aspects of building access, keys, key fobs, security and fire alarms, ID cards, etc. Inspect Goodwill SWMI facilities on a regular basis to ensure that the grounds, facility and equipment are maintained in accordance with established security and safety procedures Responsible for creating annual safety training offering Collaborate with department heads to identify needs to maintain safety working environment Serve as the central point of contact for local law enforcement and evaluate new security tools that might benefit Goodwill SWMI. Be the local security expert. Manage the Workers on Wheels (WOW) Program REQUIRED QUALIFICATIONS Demonstrate ability to work efficiently under conditions of multiple deadlines and changing priorities Excellent communication skills (written and oral) Ability to interface with all levels of the organization Ability to make sound decisions Ability to maintain confidentiality of sensitive employee information Demonstrate a strong customer service orientation in all interactions PREFERRED KNOWLEDGE, SKILLS AND ABILITIES Demonstrated experience with safety practices and loss prevention EDUCATIONAND EXPERIENCE An associate degree in law enforcement, criminal Justice and/ or equivalent experience is required PHYSICAL REQUIREMENTS This position requires regular area travel to outlying locations, and may require crawling, lifting, twisting, reaching, bending, regular sitting, and keyboarding. Other Must pass pre-employment drug screen Must be insurable under the agency's automobile insurance policy May be required to respond to after-hours emergency calls

No Nights! No Weekends! Hours are Monday - Friday from 8:30am - 5:00pm! Additional benefits of working full time for GICMH are: * Employee discount at our retail stores. * Employee discount at Sprint, Dell, AT&T, and other retailers. * Financial Coaching. Purpose or General Objective: To sort, hang, and tag donated merchandise while meeting GICMH production standards. Essential Duties: * Continually serve as a positive role model for all employees, participants, and customers working with and for Goodwill Industries. * Sort through donated goods while determining quality textile and bin to hang and seasonal merchandise to store. * Continually hang and tag textile and maintain a level of processing performance of at least 80 pieces per hour with no more than 5% bale. * Correctly label carts and Gaylords as "SEASONAL" or "BALE", or as directed. * Assist the Production Supervisor with shipping and receiving between locations. * Transfer Z-Racks, carts, and Gaylords to the appropriate staging area within the processing area. * Maintain a safe and orderly work environment by following safety procedures and reporting injuries and safety hazards. * Maintain good housekeeping skills, including sweeping and cleaning the work area at the end of the shift. * Perform 5-Minute Drills at workstations. Physical Requirements: * Ability to reach, bend, twist, and lift up to 30 pounds regularly. * Ability to use a pallet jack. Work Experience Requirements: No experience necessary Education Requirements: High school diploma or equivalent is preferred.

E-Commerce Specialist Goodwill Industries of Southwestern Michigan 420 E Alcott St. Kalamazoo MI 49001 Full Time E-Commerce Specialist WHY WORK FOR GOODWILL? Ready for a career with impact? Goodwill Industries of Southwestern Michigan (Goodwill SWMI) gives you the opportunity to make a difference in your local community while building your professional skills. Goodwill SWMI is a complex enterprise offering a wide range of career opportunities. Our organization rewards creativity and innovation, while offering competitive pay and a comprehensive benefits package. Our team members enjoy a unique work environment that is professional, fast paced and fulfilling. ABOUT OUR ORGANIZATION Goodwill SWMI is a 501(c)(3) nonprofit organization headquartered in Kalamazoo, Michigan. Our nearly 300 dedicated team members help achieve our mission of improving the community by providing employment, education, training and support services tailored to individual needs across a six county territory. At Goodwill SWMI, the work we do makes a difference in the lives of the individuals we serve and, in turn, in the communities in which we live. Goodwill SWMI manages ten retail stores (with attached, attended donation centers and one stand-alone donation center), Contract Manufacturing Operations as well as Custodial & Janitorial business units. These business operations provide stability to our organization that is not always enjoyed by nonprofit organizations solely funded by outside sources. Our organization's values shape our culture and guide our interactions with program participants, customers, community and one another. Our shared commitment to Living the Mission; Promoting Teamwork; Driving Collaboration; Taking Responsibility for our Actions and Behaviors; Respecting and Appreciating Others is what makes us successful and inspires all that we do. Want to learn more about Goodwill SWMI? Go to our website at: ******************** General Responsibilities The primary responsibility of the E-Commerce Specialist is to drive production and sales across various E-Commerce Sales Platforms (Shopgoodwill, Ebay, etc.) to help the Online Store meet sales and profitability goals. They will also assist in the day-to-day operations of said E-Commerce Sales Platforms. The E-Commerce Specialist must model and promote the core values of the agency - People, Positivity, Collaboration and Success. Essential Duties, Responsibilities and Functions Identify appropriate objects to sell online and look for new products and avenues to maximize growth. Photograph objects and products in professional ways for online posting Research, price and post objects and products for sale on various E-Commerce Sales Platforms Assist with customer service and inventory management. Communicate with other departments and stores to optimize products received for sale. Perform any additional duties as assigned by management Required Knowledge, Skills and Abilities Demonstrates competence in computer use Ability to perform internet searches using a variety of search engines Ability to post items for sale on a variety of E-Commerce Sales Platforms Ability to determine value of objects and products using written and online research Demonstrates skill in using digital camera/cell phone/I-Pod Experience working with/knowledge of various technology and/or collectables is preferred. The ability to adapt to new ideas Self-driven with a want to achieve/succeed. Education High school diploma or GED preferred but not required Physical Requirements Must be able to lift 35 pounds repeatedly, reaching, bending, twisting; extended periods spent standing Other Must be able to work Monday thru Friday and occasional weekends Must pass a pre-employment background check

Goodwill Industries of Southwestern Michigan Kalamazoo, Michigan Class A Truck Driver WHY WORK FOR GOODWILL? Ready for a career with impact? Goodwill Industries of Southwestern Michigan (Goodwill SWMI) gives you the opportunity to make a difference in your local community while building your professional skills. Goodwill SWMI is a complex enterprise offering a wide range of career opportunities. Our organization rewards creativity and innovation, while offering competitive pay and a comprehensive benefits package. Our team members enjoy a unique work environment that is professional, fast paced and fulfilling. ABOUT OUR ORGANIZATION Goodwill SWMI is a 501(c)(3) nonprofit organization headquartered in Kalamazoo, Michigan. Our nearly 300 dedicated team members help achieve our mission of improving the community by providing employment, education, training and support services tailored to individual needs across a six county territory. At Goodwill SWMI, the work we do makes a difference in the lives of the individuals we serve and, in turn, in the communities in which we live. Goodwill SWMI manages ten retail stores (with attached, attended donation centers and one stand-alone donation center), Contract Manufacturing Operations as well as Custodial & Janitorial business units. These business operations provide stability to our organization that is not always enjoyed by nonprofit organizations solely funded by outside sources. Our organization's values shape our culture and guide our interactions with program participants, customers, community and one another. Our shared commitment to Living the Mission; Promoting Teamwork; Driving Collaboration; Taking Responsibility for our Actions and Behaviors; Respecting and Appreciating Others is what makes us successful and inspires all that we do. Want to learn more about Goodwill SWMI? Go to our website at: ******************** General Responsibilities It is the responsibility of the Class A truck driver to deliver product between stores, warehouses and plant. The Class A truck driver will regularly drive a tractor trailer but will drive other vehicles as needed. This is a full time position- some Saturdays may be required. Must have forklift experience and available to work overtime as needed. The driver will demonstrate the agency's core values of Success, Collaboration, People and Productivity. Essential Duties, Responsibilities and Functions Make pick-ups and deliveries to stores in a safe and timely manner Operate vehicle according to various municipal requires, e.g. speed limits, seasonal loads Ensure that all loads are secure and all product is delivered without damage Switch trailers; load and unload trucks safely Inspect truck daily and maintain daily inspection record that is accurate and legible; report any need for repairs promptly and in writing Perform other duties assigned by Commercial Services Supervisor or designee Required Knowledge, Skills and Abilities Possession of a Class A Commercial Driver License Ability to read, write and express ideas in English Ability to perform mathematical functions as needed: addition, subtraction, multiplication Ability to solve problems on the fly Education High school diploma or equivalent required Physical Requirements Must be able to lift 50 pounds repeatedly, occasionally lift up to 75 pounds; frequent reaching, bending, twisting, standing, stooping; ability to see with corrective lenses, ability to hear; sitting and operating vehicle for extended periods Other Must maintain qualifications for Class A DOT license, including meeting DOT physical requirements and random drug screens Must be able to work five days per week, eight hours per day, occasional weekend call-in Regularly lift 50 lbs; stand, stoop, bend, reach 5-7 hours per day Must pass a pre-employment drug screen and theft-related background check Must be approved to drive under the Agency's Commercial Vehicle insurance policy There is no inter-state travel

Great Work Hours! Monday - Friday, 7:00am - 3:30pm or 8:00am - 4:30pm Additional benefits of working full time for GICMH are: * Employee discount at our retail stores. * Employee discount at Sprint, Dell, AT&T, and other retailers. * Financial Coaching. Purpose or General Objective: To assist in the input of various articles on an online auction site. Essential Duties: * Must have the ability to distinguish between sellable and non-sellable merchandise * Must have the ability to photograph the merchandise and prepare written descriptions of items for auction on Goodwill's sight. * Must have strong communication skills. * Ability to courteously answer all e-mail questions and comments about merchandise * Report any problems to the E-Commerce Supervisor. * Ability to integrate photographs of merchandise into the E-Commerce software * Ability to input descriptions, bids, etc., for items into the E-Commerce software * Ability to clean and display items on inventory shelves in the E-Commerce storeroom * Ability to accurately track inventory in the storeroom * Ability to pack and ship items using Fed-Ex & USPS software and labeling system procedures Additional Duties: * Ability to participate and uphold the values and processes devoted to continuous quality and customer service improvement in all Goodwill operations. * Responsible for understanding and complying with Goodwill's safety program (i.e., handbook, policies, procedures, etc.) * Other duties as assigned by the E-Commerce Supervisor, Charlotte Plant Manager, Operations Manager, Retail Director, or Vice President of Retail and Donated Goods. Results Expected: * Ability to meet daily and weekly productivity goals of 40 to 50 items posted daily. * Able to work productively without close supervision * Ability to work cooperatively and professionally with all associates, customers, and consumers working with and for Goodwill Industries * Able to implement/follow proper controls and guidelines to ensure maximum output. * Able to maintain accurate records and inventory * Maintain confidentiality of consumer, associate, and agency information Physical Requirements: * Have the ability to bend, reach and lift up to 50 pounds on a regular basis. Education/Experience Requirements: * High school diploma or equivalent is preferred * Strong organizational and communication (verbal and written) skills required * Strong problem-solving and multi-task skills needed * 1-2 years experience in supervision preferred. * Some antique and computer experience preferred

No Late Nights! Stores are open from 10am to 8pm Mon - Sat, 11am to 6pm on Sunday. $24/Hour PLUS Quarter Sales Bonus! Additional benefits of working full time for GICMH are: * Employee discount at our retail stores. * Employee discount at Dell, AT&T, and other retailers. * 4 weeks of paid time off in your first year, eligible to start using after 90 days. * Medical, Dental, and Vision insurance, starting the 1st of the month after 30 days. * Supplemental Life Insurance. * Financial Coaching - budgeting, debt pay off, credit collection knowledge, and more. * Quarterly Sales Bonus Program. Purpose or General Objective: To assist the store manager in operating a retail store within a given budget while meeting both production plan and monthly sales goals. Job Duties: * Continually support and work cooperatively as team players with all members of retail and upper management as well as all other departments within GICMH. * Serve as positive, productive role model to all employees, participants and customers. * Appropriate and professional verbal communication, appearance and actions. * Comply with and enforce all agency policies and procedures. * Provide a high level of customer service. * Assist store manager in meeting or exceeding monthly production plan, as directed, while also ensuring all company quality and quantity standards are met. * Assist store manager in all areas of human resources management, as directed. * Recruit, hire and train to ensure you have a functional cohesive staff. * Performance Appraisals. * Maintaining updated associate and consumer files. * Corrective Actions. * Assist in completion of store staff work schedules, as directed by store manage. * Review and respond to customer complaints in a professional manner. * Ability to work flexible hours, including nights, weekends, and holidays as needed. Physical Requirements: * Ability to reach, bend, twist and lift up to 50 pounds on a regular basis. * Must be comfortable handling new and used items including but not limited to: clothing, furniture, dishes, shoes, books, and other items. You must have: * Valid driver's license, reliable transportation, and acceptable driving record. This allows you to drive back and forth to trainings, make bank deposits, and get items from other stores as needed. * Ability to reach, bend, twist, and lift up to 50 pounds on a regular basis. * Minimum of 1 years management experience * Minimum of 2 years sales experience * High school diploma or GED

No Late Nights! Stores are open from 10am to 8pm Mon - Sat, 11am to 6pm on Sunday. Additional benefits of working full time for GICMH are: * Employee discount at our retail stores. * Employee discount at Sprint, Dell, AT&T, and other retailers. * Financial Coaching. Purpose or General Objective: To provide good customer service, assist in the stocking and rotation of merchandise, accurately perform all sales transactions, and assist the store management in meeting production standards. Essential Duties: * Continually serve as a positive role model for all employees, participants and customers working with and for Goodwill Industries. * Maintain an attendance record according to company standard. * Continually assist store customers, vendors, participants and fellow employees in a positive and courteous manner * Provide a friendly service to donors and assist in transferring items into building. Accurately track all donors and their donations per company standard. * Meet all company quality/quantity standards for all areas of production and provide accurate information on required paperwork. * Follow all company policies and procedures concerning cash control while providing excellent customer service. * Ensure all products being stocked are placed in the appropriate areas while following all company policies and procedures concerning the stocking and rotation of merchandise. * Ensure that both the interior and exterior of the building is maintained to company standard. Additional Duties: * Display appropriate behavior (team player). * Ability to work cooperatively with all employees, supervisors, customers, participants with and for Goodwill Industries of Central Michigan's Heartland. * Ability to work without close supervision and displays initiative on a consistent basis. * Appropriate appearance. Follows company dress code policy. * Follows company purchase policies/procedures. * Complete other duties as assigned. Physical Requirements: * Ability to reach, bend, twist and lift up to 50 pounds on a regular basis. * Handle donated goods such as furniture, clothing, shoes, books, and other items.

Job Objective: To efficiently receive, sort, price, tag, and stock donations, ensuring a seamless flow from the drive-thru to the sales floor. Contribute to the overall smooth operation of a fast-paced retail environment . reports to the Store Manager who evaluates performance annually. In addition, embodies the Goodwill Mission to: “Empower people to achieve their most abundant life” and upholds the Company Core Values of: Relentless Pursuit of Excellence, Customer-First Mindset, Humble Confidence, Passion for Mission, and Do the Right Thing. Essential Job Functions: Greet customers warmly, provide excellent customer service and address customer inquiries promptly to ensure a positive shopping experience. Track and inventory levels, perform regular counts, restock merchandise on the sales floor, and report discrepancies to management. Ensure stockroom and back-end inventory are organized for easy access. Process customer purchases accurately using the POS system, handle cash, credit, and debit transactions accurately, monitor cash drawer for discrepancies, and assist with end-of-day cash balancing and deposits. Uphold Kaizen standards by continuously seeking ways to improve efficiency, organization, and workflow. Work collaboratively with team members and supervisors to support store operations, adapt to changing priorities, and contribute to a positive, team-oriented work environment. Other duties as assigned by supervisor. Qualifications Required Education and Skills: Excellent customer service skills with the ability to engage positively with donors, express gratitude, and create a welcoming experience. Friendly and approachable demeanor, demonstrating patience and professionalism in all interactions. Strong attention to detail when sorting, inspecting, and pricing donated items to ensure quality, proper categorization, and compliance with store guidelines. Ability to quickly learn and apply donation policies, including identifying acceptable and non-acceptable items. Basic understanding of safety protocols, including proper lifting techniques, hazard awareness, and workplace safety procedures to prevent injuries and ensure a secure environment. Ability to work efficiently in a fast-paced setting while maintaining accuracy and organization. Strong teamwork and communication skills to collaborate effectively with colleagues and supervisors. Qualifications: Authorized to work in the United States. Flexible availability. Able to frequently bend, twist, reach above shoulder level, push and pull, crouch or stoop, kneel, repetitively use feet, and use head and neck in a twisting or static motion and to look up and/or down, and lift and/or move up to 50 lbs. Ability to safely operate material handling equipment, personal protective equipment (PPE), and light industrial machinery.

Goodwill Industries of Southwestern Michigan Alcott Retail Store and Donation Center Team Leader WHY WORK FOR GOODWILL? Ready for a career with impact? Goodwill Industries of Southwestern Michigan (Goodwill SWMI) gives you the opportunity to make a difference in your local community while building your professional skills. Goodwill SWMI is a complex enterprise offering a wide range of career opportunities. Our organization rewards creativity and innovation, while offering competitive pay and a comprehensive benefits package. Our team members enjoy a unique work environment that is professional, fast paced and fulfilling. ABOUT OUR ORGANIZATION Goodwill SWMI is a 501(c)(3) nonprofit organization headquartered in Kalamazoo, Michigan. Our nearly 300 dedicated team members help achieve our mission of improving the community by providing employment, education, training and support services tailored to individual needs across a six county territory. At Goodwill SWMI, the work we do makes a difference in the lives of the individuals we serve and, in turn, in the communities in which we live. Goodwill SWMI manages ten retail stores (with attached, attended donation centers and one stand-alone donation center), Contract Manufacturing Operations as well as Custodial & Janitorial business units. These business operations provide stability to our organization that is not always enjoyed by nonprofit organizations solely funded by outside sources. Our organization's values shape our culture and guide our interactions with program participants, customers, community and one another. Our shared commitment to Living the Mission; Promoting Teamwork; Driving Collaboration; Taking Responsibility for our Actions and Behaviors; Respecting and Appreciating Others is what makes us successful and inspires all that we do. Want to learn more about Goodwill SWMI? Go to our website at: ******************** Job Duties include but are not limited to: Demonstrate excellence in customer service Work with team members to meet and exceed established sales goals through service, production, merchandising and accurate business practices Maintain proper in-store stock levels of merchandise and stock rotation, and report any variances Know and demonstrate all aspects of cash handling procedures Train team members in proper procedures Follow all safety guidelines and procedures Perform any additional duties as assigned by management Qualifications include but are not limited to: Demonstrated competence in interpersonal relations, leadership and problem solving Demonstrated experience in cash handling Strong reading, writing, speaking and communication skills Strong mathematics skills related to retail operations Ability to train and explain processes to others Ability to motivate self and others Previous team leadership experience preferred High school diploma or equivalent preferred Must be able to lift 35 pounds repeatedly, reaching, bending, twisting; extended periods spent standing Must be able to work a variety of hours in order to close or open the store Must have a reliable vehicle in order to conduct required off-site agency business on an occasional basis Must possess a valid motor vehicle operator license Must pass a pre-employment drug screen and theft-related background check