Goodwill Industries of Central NC jobs - 113 jobs

Job Description Custodians work in various settings and are responsible for the general upkeep of a building. They are key members of the custodial team who work collaboratively with Custodial Team leads to provide quality custodial services to our clients. Please note that 75% of the labor hours for our contracts are reserved for individuals with documented significant disabilities . These programs allow people who have significant disabilities an opportunity to gain meaningful employment, lead more independent lives, reduce dependence on government social programs and become taxpayers. We strongly encourage individuals with documented disabilities to apply. SCHEDULE: PART TIME; MONDAY THROUGH FRIDAY; 11:30 AM to 7:30 PM ESSENTIAL DUTIES AND RESPONSIBILITIES: Clean restroom, toilets, sinks floors, urinals, and mirrors, fixtures, using toilet brush, sponge, and disinfectants and cleaning solutions. Spot clean doors, partitions, walls, windows, and all horizontal surfaces. Restock paper supplies and empty trash to designated location. Clean If carpeted, vacuum daily and shampoo as specified in contract. Other surfaces sweep and mop daily, strip, wax, and buff as specified in contract. Comply with all safety rules, standards, and regulations. Mix chemical solutions in safe and efficient manner. Display positive attitude and pride in corre ct, representing the organization in a positive manner. Display the highest ethical standards when making decisions related to our people and business. Participate in all required meetings. Adhere to assigned work schedule. Demonstrate ethics and complies with Corporate Compliance Program. Meet Yearly Mandatory Training requirements for this position. OTHER DUTIES AND RESPONSIBILITIES: Support service recipients, supervisors and Custodial Team Leads at assigned contract sites. SUPERVISORY RESPONSIBILITY: This position does not have supervisory responsibilities. REQUIRED QUALIFICATIONS: One to three months previous cleaning or related Approved custodial training program may substitute for experience. Ability to lift fifty pounds with or without a reasonable accommodation. Ability to pass a criminal background check (subject to requirements of assigned site client). Depending on service contract, may require documentation of a disability. Required to have a valid driver's license. PREFERRED QUALIFICATIONS: High School Diploma/GED. One year of previous custodial experience in a federal contract or commercial cleaning site. Ability to operate a variety of buffing machines. COMPANY: Established in 1958, Goodwill Central Texas is a non-profit organization that has transformed thousands of lives through the power of work. We are the leader in workforce development, one of the largest employers in our region, and a cornerstone of the community. Our mission is funded through our donation-driven retail stores, comprehensive business and staffing solutions, and generous community support. Our vision is to empower every Central Texan to transform their lives through work and education. Join the team whose work empowers people to transform their lives! COMMITMENT TO DIVERSITY, EQUITY, AND INCLUSION: Goodwill Central Texas is committed to fostering, cultivating, and preserving a culture of diversity and inclusion in which all employees are valued for their skills, experience, and unique perspective. This commitment is embodied in our company policies and in the way we do business. Working together as a diverse and inclusive organization is essential to our success. We embrace and encourage our employees' differences in age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique. BENEFITS: - Retirement benefits - Generous paid time off - Paid Personal Days - Free Mental Health Counseling - Tuition Support - Employee discounts and discounted gym memberships - 6 weeks of paid parental leave - Affordable Medical, Vision, & Dental Coverage - Company paid life insurance - 403b match All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status. Post offer background check is required to ensure applicant meets all eligibility requirements for the assigned customer/location. Alternative work locations may be offered as appropriate.

Job Title: Director of Human Resources Operations Department: Human Resources (HR) Reports to: Senior Vice President of HR (SVP of HR) FLSA Status: Exempt Mission Support: Goodwill Houston (GWH) is leading change, connecting people, and advancing the future of work. We educate, train, and hire individuals with barriers to employment to help them thrive. We connect people, families, and communities to improve lives and meet today's and tomorrow's workforce needs. Powered, in part, by donations and retail customers, we change lives through the power of work. Reporting to the SVP of HR and part of the HR Leadership Team, this role requires a strategic and execution-focused leader responsible for delivering a high performing HR service model that drives consistency, compliance, and scalability in support of a mission-driven social enterprise. This position oversees and leads process standardization in key functions- Total Rewards, HR Data Integrity, HR Governance, and Employee Relations. This role ensures HR practices effectively and efficiently supports a diverse workforce at all levels within the organization. Essential Duties and Responsibilities: Lead compensation programs with the Manager of Total Rewards, including salary structures, compensation cycles, incentives, and equity. Develop and oversee the strategic framework for field and corporate incentive programs, ensuring alignment with enterprise objectives and operational needs. Use analytics to measure total rewards program effectiveness, track trends, and optimize offerings. Champion a data-driven culture within the team and across stakeholder groups. Build and maintain strong partnerships with Finance, HR, Payroll, Field Operations and Technical Teams to ensure seamless integration of incentive programs into business processes. Build and optimize standard operating procedures (SOP), workflows, and service-level commitments across the HR lifecycle, including Employee Handbook. Establish a unified HR service-delivery model that eliminates silos and improves response times, accuracy, and business alignment. Manage regulatory compliance with federal, state, and local employment regulations (EEOC, DOL, OSHA, FLSA, ADA, FMLA, DOT). Oversee the Employee Relations (ER) team in managing investigations, grievances, and performance management processes consistently across sites. Develop and maintain HR data governance frameworks; ensures data accuracy, consistency, and compliance with data privacy and employment regulations across all systems. Implement proactive compliance and HR policy training for managers and supervisors. Oversee the development of advanced analytics and reporting capabilities to monitor incentive performance and identify improvement opportunities. Drive cross-functional initiatives that enhance field performance and employee motivation. Perform other duties as assigned by management. Additional Responsibilities: Compensation expertise with a deep understanding of incentive design and pay-for-performance principles. Effective communicator with the ability to engage and influence stakeholders across functions. Collaborative leader who builds trust and drives accountability. Organized and detail-oriented with strong project management s Demonstrate professionalism and present a friendly, cooperative attitude. Adheres to local, state, and federal laws and regulations. Minimum Qualifications: A bachelor's degree is required; a degree in Human Resources, Business Administration, or a related field is preferred. Master's degree is preferred. A minimum of eight (8) years of progressive HR experience including HR operations, HRIS, total rewards, or governance leadership. Demonstrated experience building HR infrastructure in a complex or rapidly scaling organization. Proven ability to lead through influence and collaborate across multiple HR functions and business lines. Excellent analytical, communication, and change-leadership capabilities. Key Performance Indicators (KPI): HR Services and Delivery. Data Governance Compliance. Merit Cycle Execution Timeliness. Job Architecture Governance. Physical Requirements/Work Environment: Ability to sit, stand, bend, and reach. Ability to lift, push, and pull up to 25 lbs.

Job Title: Outlet Key Holder Department: Donated Goods Retail (DGR) Reports To: Store Manager FLSA Status: Non-Exempt Payrate: $16.00 Goodwill Houston (GWH) is leading change, connecting people, and improving the potential for the future of work. We educate, train, and hire individuals with barriers to employment to help them thrive. We connect people, families, and communities to improve lives and meet the workforce needs of today and tomorrow. Powered, in part, by donations and retail customers, we changes lives through the power of work. Position Summary: Under the leadership of the Store Manager and District Director, the RTL will assist with the day-to-day operations and management of the store and donation area. To ensure efficient and cost-effective operation through world-class customer service, processing donated goods, quality control, and maintaining a productive workforce. Essential Duties and Responsibilities: Assume management responsibilities in the absence of the Manager or Assistant Manager including opening/closing and all day to day store operations. Manage and influence team by communicating clear company goals daily, weekly and monthly. Accurately and efficiently complete all sales transactions and maintain proper cash accountabilities at Point of Sale registers/safe. Supervise and assist with the training and development of Team Members. Ensure the proper handling and processing of incoming donation flow in and out of the store according to Goodwill Houston (GWH) policies and procedures. Help ensure the timeliness of proper rotation of apparel and hard goods according to GWH policies and procedures. Accurately operate store systems and ensure financial and statistical counts are completed (donor counts, production standards, etc.). Performs other duties as assigned by management. Additional Responsibilities: Demonstrates a high degree of professionalism in communication, attitude, and teamwork with customers and team members. Ability to multi-task, make quick decisions, adapt to change, and work in a team-orientated, fast-paced environment. Adheres to all GWH Policies & Procedures, Loss Prevention & Safety Regulations and GWH Guiding Priciples. Must conduct work in a safe manner; maintain good houskeeping standards, have all aisles and pathways to fire exists clea and fee from clutter, and keep wokr areas neat and clean. Adheres to local, state and federal laws and regulations. Minimum Qualifications: High school diploma or equivalent preferred. One (1) to two (2) years of retail sales experience is preferred. Management/Supervisor one (1) or more years' experience is preferred. Basic computer skills. Good time management and organizational skills. Ability to communicate and interact well with a variety of personality types. Ability to work a flexible schedule to meet the needs of the business, including holiday, evening, overnight and weekend shifts. Must have reliable transportation. Key Performing Indicators (KPI): Transaction Value (Assigned District vs. Goal) Donar Value (Assigned District vs Budget) Donors Integrity and Growth (Assigned District vs. Budget) Budget Sales vs. Actual Sales (Assignd District vs. Budget) Payroll as a Percent of Revenue (Assigned Districts vs. Goal) Budgeted Profit vs. Actual Profit (Assigned District vs. Goall) Retention Rate (Measured by annual leadership retention vs. LY, 30-New Hire date vs. goal, and Annual Retention Rats vs. LY) Customer Service (Feedback from team, and secret shopper and donor ratings for assigned district) Change Roundup as a % of Transaction (>30 and higher than previous year) Active with Zero hours TMs vs Goal (Zero (0) - 28+ days) (Assigned District) Administration - Performance management / Training (Assigned District at Reporting- Team Meetin Minutes, Safety, Over/Short (Assigned District) Safety - 95% quarterly safety metric score GWH LMS Training completion Physical Requirements/Work Environment: The ability to continuously stand/walk for duration of shift, frequently push/pull, occasionally bend/stoop/crawl/kneel/reach above shoulders and climb a ladder. Able to lift, up to, 40 lbs. (fixture parts, cartons of product). An indoor work environment with exposure to outside temperatures. The noise level in the normal work environment is, usually, moderate. I understand this and requirements and that I am expected to complete all assigned duties. I understand that the job functions may change, and I may be tranferred to another location at the discretion of Management. I have read this job description, and I will be able to perform the essential functions of the position with our without accomodation.

Job Description The Career Case Manager supports the basic needs and service coordination for Goodwill clients seeking assistance with education, job training, and employment related services. The Career Case Manager will work closely with clients in developing service plans including goals for training, education, and employment as well as providing continued programmatic follow-up supports post-placement. The Career Case Manager works closely with other Workforce Advancement professionals in coordinating services provided within and outside of Goodwill. Role and Responsibilities Maintain client caseloads by supporting client's development with respect to resume building, job applicants/job searching, interviewing and employment related soft skills. Maintain frequent contact with client in accordance with agency policy and procedures. Develop in partnership with clients, a strengths-based/solution-focused assessment and individualized career plan that identifies short and long term goals and resources that support clients on their path towards their education, training and employment goals. Track and document goal acquisitions and support clients in their transition to next steps according to their individual career plan. Apply extensive knowledge of regional labor market needs and trends which will support an evidence based carer path for clients. Coordinate with appropriate social services professionals in delivering services necessary to support clients in achieving employment stability. Intervene effectively and ethically in crisis situation, developing applicable interventions and follow-up plans to thoroughly address immediate and future needs while maintaining safety. Enroll clients in programs, obtain information and complete reports to meet/exceed all performance targets as required by Goodwill and other funding sources. Maintain complete and accurate records of all clients through ECM and other required client tracking databases. Strictly adhering to all data entry requirements set forth by Goodwill and other funding sources. Adhere to confidentiality protocols related to electronic and paper files and documents. Coordinate and work collaboratively with GCT Career Advancement Team to connect client with career advancement trainings and the Business Solutions team to connect client with employment opportunities. quality and integrity of Career Advancement Services in ECM. Pull reports as needed for department. Participate in and contribute to community collaborations and inter-agency discussions that further the Goodwill mission and clients' goals. Other duties as assigned. Additional Job Responsibilities for Outlying Career Case Manager Acts as Intake & Eligibility Specialist for the Outlying Career Center. Screen potential clients and provide an accurate and thorough intake based on individual career or educational goals. Effectively communicate programs and services provided at Goodwill Central Texas as well as connect clients/potential clients to community resources. Maintain adherence to scheduling protocols by being physically present at the career center during assigned shifts to assist walk-in clients; responsible for opening and closing the career center as scheduled. Manage and maintain positive working relationships with agency and staff at partner site locations. Work collaboratively with agency staff for the best interest of Goodwill participants and mission. Supervisory Responsibility This position does not have supervisory responsibilities Required Skills & Qualifications Bachelor's degree (or higher) in education, business, or a social services related field. Associate degree. Minimum of 1 year experience working with clients in employment counseling, placement, education, or human services can substitute for a four-year degree. Minimum of 1 year experience with socially disadvantaged individuals such as un-housed, ex-offenders, and low literacy, and individuals with disabilities. Knowledge of Goodwill services and of community resources and business networking preferred. Extensive experience with Microsoft Office (Word, Excel, PowerPoint, outlook), and other social media applications. Valid driver's license, proof of valid insurance and ability to travel on work related business to meet client location/service delivery needs. Knowledge of client assessment skills, community resources coordination, career planning principles, employability skills, and crisis intervention. Ability to conduct and/or translate training sessions bilingually preferred. Physical Requirements Prolonged periods of sitting at a desk and working on a computer. Must be able to lift to 15 pounds at times. While performing the duties of this job, the employee is frequently required to walk; balance; stoop, kneel, crouch, and talk or hear. The ability to cope with and tolerate moderate levels of stress is also a necessity. Specific vision abilities required by this job include close vision, distance vision, depth perception and ability to adjust focus. Equal Employment Opportunity Statement: Goodwill Central Texas is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability status, protected veteran status, gender identity, sexual orientation, or any other characteristic protected by law. Background Check Requirement: Employment is contingent upon the successful completion of a pre-employment background check. This may include verification of employment history, education, criminal background, and other information relevant to the position. #IND2

This specialized role will be responsible for Recruiting in accordance with our Federal and State contracts and will provide ongoing support to people with disabilities. This role will document and maintain case files on employees with disabilities. Role and Responsibilities * Collaborate with department leaders to develop and implement strategic recruiting plans that align with organizational goals and compliance requirements. * Manage the full-cycle recruitment process in coordination with hiring managers, ensuring alignment with Federal and State contract obligations. * Proactively source candidates through diverse channels, with a specific focus on meeting disability hiring goals in accordance with government contract requirements. * Build and maintain a robust pipeline of qualified candidates through targeted outreach and community engagement. * Conduct and manage the disability intake process for new hires within the Commercial Services division, ensuring compliance with all State and Federal regulations. * Verify disability status and obtain necessary medical documentation for compliance and record-keeping for all Commercial Services new hires. * Partner with Human Resources Business Partner, Benefits & Leave Specialist & Job Skills Enhancement Specialist to document and maintain comprehensive case files, including records of reasonable accommodations, disability status, and related medical documentation. * Partner with Job Skills Enhancement Specialist and Commercial Services leadership team to prepare and submit timely compliance reports (monthly, quarterly, and annually) to meet State and Federal reporting requirements. * Collaborate with the Job Skills Enhancement Specialist to connect employees with community resources and support services, such as housing assistance, financial aid, and mental health counseling. * Attend community networking and hiring events. * Perform additional duties and special projects as assigned. Supervisory Responsibility This position does not have supervisory responsibilities. Required Skills & Qualifications Bachelor's in Vocational Rehabilitation or related field preferred. * Three or more years' experience in Talent Acquisition, Case Management or Vocational Rehabilitation Counseling. * Experience working on Ability One Contracts preferred. * Impeccable communication skills both oral and written. * Intermediate to advanced computer literacy to include Outlook, Excel, Word, etc. * Knowledge of business English including vocabulary, spelling, and correct grammatical usage and punctuation. * Excellent time management skills and ability to act with a sense of urgency. * Experience working with at-risk population. * Flexibility to respond to changing work priorities and handle numerous projects at the same time. * Scheduling flexibility to allow for meetings with employees with various work schedules to include weekend and overnight shifts. * Must understand and comply with the qualifying requirements for Ability One including completion of all initial documentation for applicants with disabilities. * Valid driver license and reliable transportation for community networking, commuting between worksites and attending hiring events. Physical Requirements * Ability to sit or stand for eight hours. * Ability to bend and twist. * Moderate noise (i.e., business office with computers, phones, printers, light traffic). * Ability to work in a confined area. * While performing the duties of this job, the employee is regularly required to stand, sit; talk, hear, and use hands and fingers to operate a computer and telephone, keyboard, reach, stoop and kneel. * Specific vision abilities required by this job include close vision requirements due to computer work. * Regular, predictable attendance is required as business demands dictate. Equal Employment Opportunity Statement: Goodwill Central Texas is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability status, protected veteran status, gender identity, sexual orientation, or any other characteristic protected by law. Background Check Requirement: Employment is contingent upon the successful completion of a pre-employment background check. This may include verification of employment history, education, criminal background, and other information relevant to the position.

Job Description The Goodwill Excel Center Adult High School is currently seeking an Early Childhood Teacher for our Exploration Center, located at 1015 Norwood Park Blvd, Austin, TX 78753. The Goodwill Excel Center is the first free, public charter high school in Texas that provides adults aged 18-50 the opportunity to earn their high school diploma, complete an in-demand professional certification, and begin post-secondary education. There are seven campuses within the charter district. Two campuses are in Austin: one at the Goodwill Community Center and one in South Austin in partnership with American YouthWorks. The other five campuses are located within correctional facilities across the state. For more information on the Goodwill Excel Center Adult High School, visit *********************************** The primary role of the Early Childhood Teacher is to implement high-quality exceptional care and education to children in the Exploration Center. This position will be responsible for the overall well-being of children in the center and will be dedicated to the growth and development of each of our children. This position will be responsible for the design/layout of appropriate environments, plan for classroom instruction, and model interactions with children. ESSENTIAL DUTIES AND RESPONSIBILITIES: Maintain compliance with all DHHS Minimum Standards for Licensing, Texas Rising Star, and aid Center in pursuing national accreditation. Organizes educational planning and delivery of instruction for quality early childhood education to stimulate exploration, discovery, and conceptual learning for children. Provide quality early care and education to young children by planning and implementing developmentally appropriate experiences and curricula across each of the developmental domains. Maintain open and cooperative communication with parents and families encouraging their involvement in the program through parent-teacher partnerships and coordination of center-home child-rearing practices. Develops and implements daily schedules, lesson plans, and classroom management techniques using program curriculum for whole group/small group of children and individualized child. Assess progress for children informally (collecting relevant work samples over an extended period, develop portfolios and records of developmental growth) and formally. Conducts ongoing program evaluation in cooperation with Director; uses current research in implementing classroom changes for updating methods of practices. Participates in program evaluation efforts and in developing action plans for program improvement. Describes and identifies basic patterns of development associated with age groups. Uses knowledge of child development to meet the needs of individual children during group activities. Utilize appropriate direct and indirect guidance strategies to guide behavior. Attend and participate in staff meetings and mandatory training requirements (Pediatric First Aid/CPR, Child Abuse Training, Pre-Service Training, and Annual Training) a minimum of 30 hours annually. Communicate in a positive, professional manner following the NAEYC Professional Code of Ethical Conduct. OTHER DUTIES AND RESPONSIBILITIES: Maintain a clean and safe physical environment for children (cleaning, sanitizing, and organizing the areas). Assist in preparing food for children and serve meals and refreshments to children and regulate rest periods. Ensure that curriculum lesson plans, daily schedules provide ample opportunities for both child-initiated and adult-guided play based on children's interests. Communicate the center policy to staff and parents. SUPERVISORY RESPONSIBILITY: This position does not have supervisory responsibilities. REQUIRED QUALIFICATIONS: Bachelor's Degree in any discipline with a minimum of 36 college credits in early childhood education, child development, elementary education, or early childhood special; and professional practices and development, including relevant experience. Accredited, in-person Pediatric CPR/First Aid certification (must obtain within 30 days of hire). Three years of experience as a classroom teacher of young children in a child development center or other educational facility working with children from birth to kindergarten age. Must be able to understand work instructions in English. Must have a working knowledge of computer programs and accessing internet applications such as Microsoft Products, Google Applications (Gmail), Excel, Microsoft Word, and Internet Explorer. Communication skills to be able to work on a team as well as interact with parents in a professional manner. Ability to multi-task in a fast-paced environment, including taking care of multiple children at a time. Ability to respond to a child's needs promptly and courteously. Ability to safely lift children throughout the day. Ability to perform continuous walking, stooping, standing, and bending for most of the shift. Must possess an understanding of marginalization and how it impacts those Goodwill serves and employs. Exhibit respect for diversity of thought and have the experience to advance it in teams/organizations. PREFERRED QUALIFICATIONS: Bachelor's degree in Early Childhood Education, Child Development, Interdisciplinary Studies, or Child and Family. Texas Teacher Certification for EC-6 or Spec ED EC-12. Bilingual in Spanish or Arabic and English. What We Offer Comprehensive Health Coverage: We provide top-tier medical, dental, and vision insurance to ensure you and your family stay healthy and happy. Generous Paid Time Off: Recharge with our generous PTO policy, which includes vacation days, personal days, and company-wide holidays. Teacher Retirement System & 403b Participation Paid Parental Leave: We understand the importance of family. We offer a generous parental leave policy to support you during this significant life event. Professional Development Opportunities: We believe in continuous growth! Take advantage of our access to workshops and online courses & tuition/certification support. Wellness Programs: Prioritize your well-being with our wellness initiatives, including gym membership and free mental health support. Employee Recognition Programs: We celebrate our team members' achievements with recognition awards. Diverse and Inclusive Culture: Join a workplace that values diversity and inclusion, with regular team-building activities and events that foster a sense of belonging. Equal Employment Opportunity Statement: Goodwill Central Texas is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability status, protected veteran status, gender identity, sexual orientation, or any other characteristic protected by law. Background Check Requirement: Employment is contingent upon the successful completion of a pre-employment background check. This may include verification of employment history, education, criminal background, and other information relevant to the position.

Job Title: Donor Greeter Department: Donated Goods Retail (DGR) Reports To: Store Manager FLSA Status: Non-Exempt Pay: $14.00 hr. Shift: Part-Time Open Availability Mission Support: Goodwill Houston (GWH) is leading change, connecting people, and improving the potential for the future of work. We educate, train, and hire individuals with barriers to employment to help them thrive. We connect people, families, and communities to improve lives and meet the workforce needs of today and tomorrow. Powered, in part, by donations and retail customers, we change lives through the power of work. Accepts donations according to GWH guidelines. Sort and process donations in preparation for the next steps in the GWH river process. Responsible for performing assigned duties adhering to and all policies and procedures. To ensure the efficient and cost-effective operation and stewardship of GWH to maximize profitability to enhance our Mission. Essential Duties and Responsibilities: Greet each donor to accept donations with a cheerful and pleasant disposition. Provide excellent customer service. Unload and sort materials in the donation area according to GWH guidelines. Maintain accurate records of donations and issue completed donation receipts to all donors. Ability to communicate directly with the Transportation Department and participate in online meetings. Assist with keeping production supplies available. Assist with loading and unloading merchandise and equipment as needed. Assist with the security and safety of GWH team members and property. Perform necessary janitorial work. Must report all work incidents and injuries immediately. Performs other duties as assigned by Management. Additional Duties: Demonstrate professionalism and present a friendly, cooperative attitude. Ability to multi-task, make quick decisions, adapt to change, and work in a team-oriented, fast-paced environment. Adheres to all GWH Policies & Procedures, Loss Prevention & Safety Regulations, and GWH Guiding Principles. Must be punctual and have dependable attendance and maintain an appropriate appearance. Must conduct work in a safe manner; maintain good housekeeping standards, have all aisles and pathways to fire exists are clear and free from clutter, and keep work areas neat and clean. Adheres to all GWH policies and procedures. Minimum Qualifications: Ability to communicate and interact well with a variety of personality types. Poses excellent customer service skills. Retail sales experience is preferred. High school diploma or equivalent preferred. Ability to work a flexible schedule. Must have reliable transportation. Key Performance Indicators (KPI): Donor # vs. Last Year Pre-sort Productivity Equipment Management Production Management Work Integrity: Follows established procedures and processes donations timely with a sense of urgency. Quality of Work: Attitude, sense of urgency, productivity, individual safety performance, etc. Safety Culture Attendance: Work schedule as assigned, notify leadership as needed, and no reoccurring issues. Image: Personal image keeps the work area/location clean, safe, and organized with no donor creep. Customer Ambassador Program (CAP): Receiving surveys (getting customers to participate) and favorable feedback. Physical Requirements/Work Environment: The ability to stand, twist, bend, squat, reach, kneel, push, and pull. Able to lift, up to, 40 lbs. and, occasionally, lift/move items, up to, 100 lbs. (e.g., large bags of donations, televisions, furniture, etc.) Must be able to stand for extended periods of time. An indoor work environment with occasional exposure to outside temperatures. The noise level in the normal work environment is, usually, moderate. I understand this job description and requirements and that I am expected to complete all assigned duties. I understand that the job functions may change, and I may be transferred to another location at the discretion of Management.

Job Title: Hard Lines Merchandising Specialist Department: Donated Goods Retail (DGR) Reports To: Store Manager FLSA Status: Non-Exempt Pay Rate: $14.00 hr. Shift: Full-Time Open Availability Mission Support: Goodwill Houston (GWH) is leading change, connecting people, and improving the potential for the future of work. We educate, train, and hire individuals with barriers to employment to help them thrive. We connect people, families, and communities to improve lives and meet the workforce needs of today and tomorrow. Powered, in part, by donations and retail customers, we change lives through the power of work. Responsible for sorting through hardline donations and separating sellable items from outlet product. Research prices and price items according to GWH guidelines. Sort and process donations. Responsible for performing assigned duties and work within the framework of GWH's Mission and all policies and procedures. To ensure the efficient and cost-effective operation and stewardship of GWH donations to maximize profitability to enhance our Mission. Essential Duties and Responsibilities: Research merchandise value using current GWH baseline pricing guides or utilize the internet to price merchandise. Keep abreast of industry trends, merchandising, and competitive pricing. Provide excellent customer service. Ability to work quickly to meet required GWH production standards. Ensure product is continually being rotated. Provide excellent customer service. Greet each customer and assist with basic questions about store operations and merchandise as needed. Assist with keeping production supplies available. Assist in merchandising produced goods on the sales floor per guidelines. Assist with loading and unloading merchandise as needed. Receive and record donations as needed. Assist with sorting donations according to GWH guidelines as assigned. Notify the manager of low or overstocked merchandise. Assist with the security and safety of GWH Team Members and property. Assist in floor recovery as needed. Perform necessary janitorial work. Must report all work incidents and injuries immediately. Performs other duties as assigned by Management. Additional Responsibilities: Demonstrate professionalism and present a friendly, cooperative attitude. Ability to multi-task, make quick decisions, adapt to change, and work in a team-oriented, fast-paced environment. Adheres to all GWH Policies & Procedures, Loss Prevention & Safety Regulations and GWH Guiding Principles. Must be punctual and have dependable attendance and maintain an appropriate appearance. Must conduct work in a safe manner; maintain good housekeeping standards, have all aisles and pathways to fire exists clear and free from clutter, and keep work areas neat and clean. Adheres to local, state, and federal laws and regulations. Minimum Qualifications: A high school diploma or equivalent is preferred. Able to perform basic math functions (i.e., addition, subtraction, multiplication, and division). Ability to communicate and interact well with a variety of personality types. Excellent customer service skills. Retail sales experience is preferred. High school diploma or equivalent preferred. Ability to work a flexible schedule. Must have reliable transportation. Key Performing Indicators: Equipment Management Production Management Work Integrity: Follows established procedures and processes donations timely with a sense of urgency. Quality of Work: Attitude, sense of urgency, productivity, individual safety performance, etc. Timely GWH LMS completion (training, etc.) Safety Culture: zero (0) accidents or near misses Attendance: Work schedule as assigned, notify leadership as needed, and no reoccurring issues. Image: Personal image, keeps work area/location clean, safe, and organized with no donor creep. Physical Requirements/Work Environment: The ability to stand, twist, bend, squat, reach, kneel, push, and pull. Able to lift, up to, 40 lbs. and, occasionally, lift/move items, up to, 100 lbs. (e.g., large bags of donations, televisions, furniture, etc.) Must be able to stand for extended periods of time. An indoor work environment with occasional exposure to outside temperatures. The noise level in the normal work environment is, usually, moderate. I understand this job description and requirements and that I am expected to complete all assigned duties. I understand that the job functions may change, and I may be transferred to another location at the discretion of Management.

JOB DESCRIPTION Job Title: Shipping Manager Department: E-Commerce Reports to: Sr. Manager of Digital Sales Status: Non Exempt Mission Support: Job Summary: Responsible for the overall supervision and operation of the eCommerce shipping for the eCommerce departments, including processing donations, shipping orders, training associates, and monitoring sales and production levels. Essential Duties and Responsibilities: Ensure production goals are reached and that all items are mailed on timely. Responsible for all management duties, including all day-to-day operations and all associates. Responsible for general upkeep of any equipment used in shipping. Plans and implements strategies for shipping and the sales of eCommerce items. Audits online sales channels to ensure policies, procedures, and standards are met. Record and report on production goals for shipping. Identifies shipping issues and implements solutions timely. Maintains a positive, team-oriented relationship with management, peers, and subordinates; encourages interactions between all departments. Ensures departmental equity and compliance with all company policies. Responsible for procurement duties, which include submitting supply orders, monitoring supply inventory, and filing and recording related documentation accordingly. Responsible for staging incoming merchandise and upkeep of warehouse flow, including documentation of containers received. Monitors eBay and Amazon ratings as related to shipping, including customer service performance, product policy compliance, and shipping performance. Respond to any customer service tickets related to shipping for all markets, which may include processing refunds/returns Ensure operations are lean and operate at maximum efficiency. Enhance customer satisfaction and foster returning customers through strategic initiatives. Maintain relationships and communication with all retail leadership for integrated operations. Manage and conduct all reporting measures for the department to ensure transparency and accountability. Implement eCommerce best practices to stay competitive and innovative. Maintain work areas in a neat and orderly manner, performing clean-up activities throughout the day. Offer advanced customer service. Perform advanced data entry. Perform other duties as assigned by management. Additional Responsibilities: Demonstrate professionalism and present a friendly, cooperative attitude. Ability to multitask, make quick decisions, adapt to change, and work in a team-oriented, fast-paced environment. Adheres to all GWH Policies & Procedures, Loss Prevention & Safety Regulations, and GWH Guiding Principles. Must be punctual, have dependable attendance, and maintain an appropriate appearance. Must safely conduct work; maintain good housekeeping standards; have all aisles and pathways to fire exits clear and free from clutter; and keep work areas neat and clean. Adheres to all GWH policies and procedures. Minimum Job Requirements: A high school diploma or equivalent is preferred. Ability to communicate, read, and write in English. Excellent computer skills (proficient in Microsoft Office and type at least 35 WPM with accuracy). Experience in online store operations preferred. Capable of working autonomously. Accuracy in typing and business communication. Knowledge of general arithmetic (addition/subtraction) required. Experience in material handling is preferred. Leadership or management experience is preferred. Strong organizational skills and ability to work well with others in a close office environment. Knowledge of e-commerce is preferred. Key Performance Indicators (KPI): Sales vs. Budget: Meets goal of actual sales compared to the projected budget. IAT vs. Comp: Compares the Individual Average Transaction rate (IAT) against prior year sales and exceeds them. Wage to Budget: Controls wage expenses against the allocated budget. Order Fulfillment Speed: Tracks the time from order receipt to delivery, highlighting operational efficiency. Shrink: Monitors inventory losses due to theft, damage, or errors. Physical Requirements/Work Environment: The ability to stand, twist, bend, squat, reach, kneel, push, and pull. Able to lift up to 40 lbs. An indoor work environment with occasional exposure to outside temperatures. The noise level in the typical work environment is usually moderate.

Utilize Loss Prevention & Asset Protection techniques and experience to prevent and recover lost or stolen company assets by conducting high-level investigations and coaching staff on proactive tools needed to detect and prevent misappropriation of company resources. ESSENTIAL DUTIES AND RESPONSIBILITIES * Assist in the implementation of all loss prevention procedures at all Goodwill Central Texas locations by completing thorough investigations, including gathering evidence, conducting in-person interviews, collecting/writing statements, and preparing written reports. * Maintain activity summaries, incident reports, observation reports. * Serves as an in-house subject matter expert on the CCTV camera system and access control system and utilizes these systems to investigate loss prevention matters, security, and safety incidents. * Assists with the Key Control and Asset Protection programs. * Works closely with Safety/Security to maintain a positive security posture on Goodwill property. * Works with Operations and Facilities on all new buildings and remodels with placement of CCTV cameras, access control and security equipment. * Use of the POS exception reports and other LP tools (Think LP, GPS, Audits, etc.). * Participates in retail inventory counts. * Monitors and reviews POS exception reports and investigates incidents that show evidence of policy violations and/or theft. * Works closely with Retail Managers and their District Managers in addressing specific Loss Prevention issues that pertain to each individual location and/or district. * Attends meetings as a Loss Prevention subject matter expert as requested. * Assists company leaders with all Loss Prevention related requests. * Maintains a positive relationship with internal and external stakeholders including local municipal, State and Federal Law Enforcement. * Ensure departmental equity and compliance with all company policies and procedures. * Demonstrates ethics and comply with Corporate Compliance Program. * Meets mandatory training requirements. OTHER DUTIES AND RESPONSIBILITIES * May assist with emergency response activities. * Other duties as assigned. SUPERVISORY RESPONSIBILITY * This position does not have supervisory responsibilities. REQUIRED QUALIFICATIONS * High school diploma or equivalent. * 5+ years loss prevention experience or related experience. * Strong interpersonal, organizational and communication skills * Intermediate skills in POS reporting. * Intermediate skills in Microsoft Office and security camera and access control systems. * Certification in Interviewing and Interrogation Techniques. * Ability to maintain confidential information. What We Offer * Comprehensive Health Coverage: We provide top-tier medical, dental, and vision insurance to ensure you and your family stay healthy and happy. * Generous Paid Time Off: Recharge with our generous PTO policy, which includes vacation days, personal days, and company-wide holidays. * Paid Parental Leave: We understand the importance of family. We offer a generous parental leave policy to support you during this significant life event. * Professional Development Opportunities: We believe in continuous growth! Take advantage of our access to workshops and online courses. * Wellness Programs: Prioritize your well-being with our wellness initiatives, including gym memberships and mental health support. * Employee Recognition Programs: We celebrate our team members' achievements with recognition awards. * Diverse and Inclusive Culture: Join a workplace that values diversity and inclusion, with regular team-building activities and events that foster a sense of belonging. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status. Post offer background check is required to ensure applicant meets all eligibility requirements for the assigned customer/location. Alternative work locations may be offered as appropriate. #IND2

Job Title: Dock Lead Department: Donated Goods Retail (DGR) Reports to: Salvage Manager FLSA Status: Non-Exempt Payrate: $16.00 / hour Mission Support: To help people achieve their full potential through the dignity and power of work. The sale of donated and new goods at Goodwill Houston (GWH) enables the organization to offer a variety of training and employment services, promote selfsufficiency and contribute to community conservation through repurposing, reusing and recycling. Under the leadership of the Salvage Manager, Outlet Operations Manager and the General Manager of Post Retail, will assist in the day-to-day operations to ensure the efficient and cost- effective operation of the dock and salvage workforce to maximize profitability and increase training opportunities. Provides direction, job training, and support of dock and salvage Team Members concerning the proper and safe handling of goods, leading to increased revenues for GWH mission services funding. Essential Duties and Responsibilities: Demonstrates GWH's Core Values in all actions. Ensures adherence to Guiding Principles and CARF standards. Ensures alignment and consistency of all aspects of dock and salvage operations to include SOPs, Reference Guides, s, performance evaluations, observation checklists, production standards, training, Safety Program, and other documents related to DGR systems. Demonstrates professionalism and presents a friendly, cooperative attitude to general public and all staff. Supports the hiring, training, supervises, and evaluates team members within the framework of GWH policies and procedures and s. Develops, trains, leads by example and supervises operations leadership, ensuring they are able to achieve the goals set forth by GWH. Assists with the supervision of the daily activities of dock and salvage Team Members to maintain consistent processing of all materials meeting production and safety standards. Supervises and assist with the coordination of after-market resale and salvage operation and ensures appropriate operational systems and resources are in place to generate maximum profitability. Helps to ensure that the promotion, collection, transportation, production, sales and external/internal distribution of donated products, related operational and sales activities are properly integrated to achieve maximum profitability and quality customer service. Helps to ensure the logistics with vendors for the sale, recycling and disposal of salvage goods (apparel, shoes, books, etc.); recyclable materials (cardboard, metals, glass, cellular phones, computers, etc.); trash; and hazardous materials; maximizing post-retail revenue opportunities and minimizing disposal costs. Assists with coordinating salvage sales and zero waste opportunities toward increased revenue and profitability, and to reduce waste and further GWH green environment initiatives. Ensures hazardous materials are handled in accordance with local, state, and federal regulations and GWH policies and procedures. Ensures all transportation/baler (forklift and operation of heavy machinery any vehicles) safety policies, regulations, and practices are followed to ensure accident-free driving and processing and minimized insurance costs. Ensures safety and image of truck yard, parking areas, loading dock, salvage areas are clean, neat and safe at all times. Coordinates loads and maintain accurate inventory control of goods. Ensures all trucks and trailers containing salvage goods are manifested and sealed upon receipt. Instructs Team Members in the offload and on-load methods and all other procedures to instill a service-conscious attitude and minimize service failures and injuries. Ensures that loading and unloading of vehicles is performed utilizing sound safety practices (i.e. lifting, use of equipment, etc.) and accidents are reported in a timely manner to the immediate supervisor and Human Resources. Assist in maintenance and ordering of supplies. Assist to ensure good stewardship of all donations, through proper handling and processing of incoming donations in accordance with GWH policies and procedures. Ensure store security safety of GWH Team Members and property according to policies and procedures. Assists Management with complying with GWH image and safety practices and procedures. With the help of the Management, assist in the proper rotation of apparel and hard goods in a timely manner and in accordance with GWH policies and procedures. Keep abreast of merchandise knowledge, industry trends and competitive pricing. Helps to ensure that statistical counts are completed in an accurate and timely manner. Operates the dock and salvage team within budgeted expense to revenue ratios. Schedules/maintains labor and payroll in accordance with GWH policies and procedures. Responsible for performing assigned duties and management responsibilities within the framework of our Guiding Principles. Must perform necessary janitorial work. Responsible for the following critical duties: Safety Site Inspection Incident/Accident reports Inspects all equipment to ensure good company image and safe working environment. Report incidents, vehicle defects, traffic violations, or damage to vehicles before and after route, equipment repairs and/or maintenance needs to the immediate supervisor in a timely manner. Communicate to supervisor work requests (Facility Maintenance and Information Technology Support) Provide information needed for WESA Reports is completed in an accurate and timely manner. May be required to participate of activities outside of GWH. Responsible for assigned duties of the Outlet Manager when needed. Other duties as assigned by Management. Minimum Qualifications: High school diploma or equivalent preferred. Experience in warehouse setting preferred. Previous supervisorial experience preferred. Basic computer skills. Must be able to read, write, communicate effectively in English and perform basic mathematical skills. Must be able to become forklift certified, or prior experience operating a forklift. Effectively lead a team toward achievement of organizational objectives, and coach team members toward self-actualization. Ability to multi-task, make quick decisions and work in a team oriented, fast paced environment. Effectively use computer applications, including electronic mail, word processing, spreadsheets, GPS, Internet/Intranet, and other applications as determined appropriate by GWH. Skill of operation monitoring, watching indicators to make sure a machine is working properly. Ability to work under general supervision and/or independently. Must be able to work a flexible schedule, including nights and weekends. Must have reliable transportation. Must have punctual and dependable attendance. Free from alcohol and drugs. Physical Requirements/Work Environment: The ability to stand, twist, bend, squat, reach, kneel, push, and pull. Able to lift, up to, 40 lbs. and, occasionally, lift/move items, up to, 100 lbs. (e.g., large bags of donations, televisions, furniture, etc.) Must be able to stand for extended periods of time. Specific vision abilities include close vision, peripheral vision, depth perception and the ability to adjust focus. An indoor work environment with exposure to outside temperatures. The noise level in the normal work environment is, usually, moderate. Training and Experience: Certified Forklift operator. Six months of experience as a Supervisor, or equivalent work experience required. Proficiency in Salvage tracking & reporting. Safety certifications preferred. Knowledgeable in loading techniques for various load types. I understand this , requirements and that I am expected to complete all assigned duties. I understand that the job functions may change, and I may be transferred to another location at the discretion of Management. I have read this job description, and I will be able to perform the essential functions of this position with or without an accommodation.

Under the direction of the Team Leader and Production Team Lead, the textile hanger is responsible for hanging textile goods. This includes sorting donations and maintaining the processing area in a clean and orderly fashion. ESSENTIAL FUNCTIONS/DUTIES 1. Sort, box, and label hangers by type. 2. Hang garments in a timely manner to maintain prescribed production level. 3. Place and present all merchandise on appropriate racks in accordance with merchandising policies and procedures. 4. Rotate stock on a timely basis and in accordance with established procedures; bring stock to sales floor in a timely manner. 5. Keep production area clean and safe. 6. Maintain a well-groomed appearance and appropriate dress code including name badge. ADDITIONAL FUNCTIONS/DUTIES 1. Assist in textile color rotation per established procedure. 2. Direct customers to proper area and provide general information as requested. 3. Stay alert and watch out for shoplifting; notify store management on suspicious activity. 4. Refer all customer complaints to management in a timely manner. 5. React calmly and respond to emergency situations. 6. Perform other duties as assigned by the Team Leader and Assistant Team Leader. Qualifications QUALIFICATIONS/COMPETENCIES The list below is representative of the knowledge, skill, and/or ability utilized while performing this job. 1. Ability to adhere to the organization's Core Principles. 2. Knowledge of retail and/or stock handling. 3. Ability to react calmly and respond to emergency situations. 4. Ability to listen and follow directions. 5. Ability to provide excellent customer service. 6. Ability to read, write, speak and understand the English language 7. Knowledge of textile articles as related to garment classification (gowns, shirts, pants, etc) Education and/or Experience: SPECIAL CONDITIONS OF EMPLOYMENT (e.g. physical or environmental requirements, irregular work schedule, required license or certification, background check) Physical and Environmental Requirements: 1. Regularly lift and /or move up to 40 pounds and occasionally lift and/or move up to 40 pounds. 2. Vision abilities required by this job include: close, distance, color, peripheral vision, depth perception, and the ability to adjust focus. 3. Standing and walking for long periods of time. 4. Ability to stoop, bend, kneel, push, and pull. 5. Sufficient mobility to turn side to side and the ability to lean and remove items from containers. 6. The noise level in the work environment is usually moderate (examples: business office with computers and printers, light traffic).

Under the direction of the Team Leader and Production Team Leader, the Accessories Grader is responsible for grading donated accessories based on brand and quality using Goodwill's good, better, and best grading process. In addition, the Accessories Grader must maintain the production area by keeping the workstation clean, neat, and in a safe condition. ESSENTIAL FUNCTIONS/DUTIEs 1. Grade donated accessories based on brand and quality using Goodwill's good, better, and best grading process. 2. Keep the production area clean, neat, and safe. 3. Maintain a well-groomed appearance and appropriate dress code including name badge. ADDITIONAL FUNCTIONS/DUTIES 1. Assist in textile and miscel power hour process per established procedure. 2. Responsible for performing their assigned duties within the framework of our Core Principles. 3. Attending in-service and related training as assigned by Team Leader. 4. Perform other duties as assigned by the Team Lead and Production Team Lead. Qualifications QUALIFICATIONS/COMPETENCIES The list below is representative of the knowledge, skill, and/or ability utilized while performing this job. 1. Ability to adhere to the organization's Core Principles. 2. Knowledge of retail and/or stock handling. 3. Ability to react calmly and react to emergency situations. 4. Ability to listen and follow directions. 5. Ability to stand for long periods of time. 6. Knowledge of shoe brands and current trends. Education and/or Experience: Previous retail and/or stock handling experience is preferred. SPECIAL CONDITIONS OF EMPLOYMENT (e.g. physical or environmental requirements, irregular work schedule, required license or certification, background check) Physical and Environmental Requirements: 1. Regularly lift and /or move up to 25 pounds and occasionally lift and/or move up to 25 pounds. 2. Vision abilities required by this job include close, distance, color vision, and the ability to adjust focus. 3. Standing and walking for long periods of time. 4. Ability to stoop, bend, kneel, push and pull. 5. Sufficient mobility to turn from side to side and the ability to lean and remove items from containers. 6. The noise level in the work environment is usually moderate (examples: business office with computers and printers, light traffic).

Works as a member of the store team to lead an excellent customer and brand experience, and promote sales. Responsible for processing required amount of donated merchandise in preparation for sale at Goodwill of Central and Northern Arizona (GCNA) and its affiliated entities' store locations. Essential Duties and Responsibilities: Receives and processes merchandise, including pricing and ticketing, meets minimum quota, item per Gaylord, and sell thru set for assigned department. Maintains regular and consistent in-person attendance. Safeguards company property, including donated goods. Reports any incidents of theft, pre-selection, misappropriation or unauthorized possession of company property. Maintains sales floor and work station by following floorwork and PPM (picture process map) standards. Stocks merchandise in appropriate area as assigned. Must exercise appropriate judgment and observation to inform leader of any potentially hazardous and dangerous materials found while processing merchandise for storage and/or disposal. Responsible for following and ensuring all safety rules are complied with and appropriate safety equipment is used. Immediately acts and/or reports any unsafe or potential hazards. Must be able to work in a fast-paced, physically demanding environment daily. The ability to lift, bend, push, turn, and manipulate fine objects is required for success. Maintains regular and consistent in-person attendance. Models Goodwill Core Values - Trust, Collaboration, Engagement, Ownership, and Innovation. Performs other related duties, as assigned. Minimum Qualifications (Education, Experience, Skills): Ability to speak and read English proficiently Must be at least 18 years of age or older Ability to pass a background check and drug screen, where applicable for position You will be eligible for a comprehensive Total Rewards package, 1st of the month following 60 days of employment that includes the following: 5 Medical Plans Employer Funded Health Reimbursement Account (HRA) 3 Dental Plans Vision Plan 401K Employer Paid Life Insurance Employee Assistance Program (EAP) Paid Time Off; Sick and Vacation Paid Holidays These are just a few highlights of our key benefit offerings! Become a valued member of an organization where good work meets community impact. Our mission is: Empowering Individuals, Strengthening Families, and Building Stronger Communities. Goodwill provides no-cost career development, training, and education services to help individuals build a better life for themselves and their families. Our core values are Trust, Collaboration, Engagement, Ownership, and Innovation. Everything we accomplish as a team is centered around these core values. Together, we create an inclusive and welcoming environment for each other. With stores conveniently located near you, you can work for a company where team strength and success are valued and encouraged. Join our team and gain opportunities for job growth at Goodwill and beyond. Goodwill of Central and Northern Arizona is an equal opportunity employer. Qualified individuals seeking employment are considered without regard to race (including traits associated with race, e.g., hairstyles), color, religion, sex (including pregnancy and related conditions, sexual orientation, or gender identity), national origin, disability, military status, age, genetic information, or any other category protected by applicable federal, state and local fair employment practice laws. Individuals with a disability may be entitled to a reasonable accommodation under the Americans with Disabilities Act and/or state or local laws. Please contact Goodwill of Central and Northern Arizona at ************** option 6 or ********************* if you need assistance or an accommodation due to a disability as defined by the Americans with Disabilities Act. For questions about your application or employment with Goodwill of Central and Northern Arizona, please contact our Candidate Support Line at **************, option 5. PHISHING SCAM WARNING: Goodwill of Central and Northern Arizona/Goodwill Industries of Monocacy Valley, Inc. (“GCNA/GIMV”) are among several companies recently made aware of a phishing scam involving con artists posing as hiring managers recruiting via email, text and social media. The imposters are creating misleading email accounts, conducting remote “interviews,” and making artificial job offers in order to collect personal and financial information from unsuspecting individuals. Please note that GCNA/GIMV only use company email addresses, which contain “@goodwillaz.org” or @gimv.org”, to communicate with candidates via email. The company also uses secure tools on our website to receive data from applicants and would never ask them to submit their personal banking information to apply for an open job. If you are contacted by someone about an open job at GCNA/GIMV, please verify the domain of the sender's email address and that they are asking you to apply on this website. If you believe you have been a victim of a phishing scam, please visit the Department of Homeland Security's Cyber Smart website (********************************************* to learn how to report it.

Job Description Job Title: Skills Trade Instructor Division: Workforce Development Reports To: Director of Education and Training/Vocational Rehabilitation FLSA Status: Non-Exempt (Full-time, Hourly) Mission Support: Goodwill Houston (GWH) is leading change, connecting people, and improving the potential for the future of work. We educate, train, and hire individuals with barriers to employment to help them thrive. We connect people, families, and communities to improve lives and meet the workforce needs of today and tomorrow. Powered, in part, by donations and retail customers, we change lives through the power of work. Provide instruction in multiple topics of industrial, commercial, electrical systems, and multi-dwelling maintenance to include, but not limited to the replacement and minor repair of items in the areas of Electrical, HVAC/EPA, Heat Pump installation and maintenance, Solar installation and storage, EVSE (Electric Vehicle Supply Equipment) for the Clean Tech Accelerator, Train-the-Trainer Program. This program involves shadowing two deployed student training cohorts taught by a training partner. The instructor trainee will be prepared for future cohort instructions and will be certified to teach specific courses within the Clean Tech Accelerator program. The course involves both theoretical and practical training components. The position will include classroom instruction, hands-on lab, recruitment and placement as well as business engagement. Essential Duties and Responsibilities: Deliver technical Clean Tech training curricula to trainees from diverse backgrounds Facilitate skills trade related training instruction and hands on lab courses. Prepares and updates course syllabi for each course. Keeps current on developments regarding instructional methodology. Develop, grade, administer and facilitate quizzes, exams or other tools used to evaluate student progress. Manage classroom activities by enforcing standards, rules, and regulations. Makes recommendations to the Senior Manager of Training regarding curriculum additions, deletions, or revisions. Serve as a leader and a role model, demonstrating high values, and mentoring junior staff members. Lead or assist in on-site solar and solar electrical installation work (train-the-trainer). Provides an evaluation of each student's performance. While working collaboratively with other personnel and service providers, is responsible for establishing a respectful relationship with persons served while helping the client gain skills and confidence that will empower them. Provide feedback to the Senior Manager of Training on course progress, suggested improvements or problems that may impact program quality or stability. Responsible for compiling, analyzing, and reporting data and outcomes measures as needed by funder requirements. Engaged with skills trade sector employers to place and support programs and training. Assist with strategy and planning, related to the overall program requirements and recruiting. Assists in identifying and resolving ethical and process dilemmas. Strong verbal and written communication, listening and presentation skills. Strong flexible interpersonal skills are required to interact effectively with employees and managers at all levels in the organization. Excellent organizational skills are required to ensure that multiple tasks receive adequate and timely attention. Demonstrated conflict resolution skills. Excellent interpersonal, communication, and leadership skills. Flexibility and willingness to embrace change, go the extra mile, and bring ideas and energy to a rapidly evolving organization. Good organization and time management skills Ability to gather data, compile information, and prepare reports. Ability to drive and possess a clean driving record. Work effectively and holistically with Career Center and other program staff to assure appropriate client/student recruitment, 95 percent graduation rate, 80 percent job placement, and 70 percent job retention rates. Performs other related tasks as assigned. Minimum Qualification: High school diploma. Good working knowledge of Microsoft Office desktop applications, Gmail, and Google Apps and telephone protocol. 5 years' demonstrated experience in building and/or apartment maintenance skills, to include but not limited to electrical, HVAC/EPA, pool maintenance, plumbing and appliance troubleshooting and repair/skilled trades and/or 2 years as a trainer of solar installation work. Excellent time management, problem solving, and communication skills. Candidate must have a valid state driver's license, own car, and active insurance. Requires reliable transportation and the ability to travel to various job shadowing sites as needed. Ability to manage and keep the attention of a cohort of trainees during 8-hour training sessions. Passion for Goodwill's mission related to renewable energy, community development, and helping families and communities in need. Highly reliable, accountable, and detail oriented. Critical Performance Factors: Support recruitment effort for five cohorts' each calendar year. Support assessment efforts for good fit candidates of the program. Educate and train upwards to 30 participants each calendar year. Maintain the 90% industry placement rate. Obtain a minimum of 80% successful Clean Tech Program (Curriculum Provided) Exam passing rate, with an increased passing rate, each cohort. Provide wrap around service referrals to 90% of participants to achieve a minimum of one short term goal identified on the needs assessment (IDP). Support in the coordination of three Career Pathway Graduation Ceremony's each calendar year. Preferred Qualifications: Associate's degree or higher. 5 years or more demonstrated experience in electrical systems industry. College / Vocational teaching experience. Bi-lingual (English / Spanish) ability a plus. Knowledge and experience with teaching adults. Good proficiency in Microsoft Office applications, Gmail, Google, including Excel. Certificate in solar or electrical or NABCEP certification preferred. Holds state electrical contractors license or electrician license. Reasonable accommodations may be made to enable individuals with disabilities to perform the Essential Duties and Responsibilities. Physical Requirements/Work Environment: Ability to sit, stand, bend and reach. Ability to lift, push, pull, up to, 50 lbs.

Responsible for the oversight, leadership and achievement for the sales floor and obtaining set sales goals for Goodwill of Central and Northern Arizona (GCNA) and its affiliated entities. Directs all aspects relating to the daily operations of the sales floor, leading the team and driving the business. Key responsibilities include building, leading, and retaining motivated, high performing teams through effective leadership of Retail Sales Associates. Essential Duties and Responsibilities: Executes retail operations plan to achieve daily, monthly, quarterly, and yearly goals for profit, revenue, and production for a Retail Store location. Makes decisions on matters relating to the day-to-day retail operation within his/her defined work area. Conducts new goods inventory and ensures proper reporting. Reconciles and balances all daily paperwork. Ensures Team Members deliver excellent customer service to donors and customers. Works to de-escalate customer situations while finding an appropriate solution; involves upper management, as needed. Maintains the day-to-day operations of the store including managing and meeting Team Member and customer needs. Ensures store locations are clean, well-kept, and reflect the Goodwill brand appropriately. Transfers to different stores at any given time due to business needs. Oversees and maintains the day-to-day operations of the sales floor including daily maintenance, custodial duties, and floor standards. Provides regular mentoring and training to develop skills of Retail Sales Associates; ensures that Team Members are operating per company standards and procedures. Ensures that the store complies with all policies and procedures relating to Security, Health, and Safety, coordinating with various Goodwill divisions, as needed; influences any changes necessary to meet statutory requirements, ensuring minimum risk to Team Members and the business. May perform tasks such as dropping off the bank deposit, helping at other stores, and attending personal training and development classes, as needed. Processes complex sales transactions, including customer returns. Collaborates with store leadership to establish clear company vision and ensure Team Member engagement. Responsible for performance management (coaching, discipline, performance improvement plans, and annual reviews), staffing, compensation, and development of Team Members. Provides regular mentoring, training, and coaching to develop skills of Team Members. Plays critical role in driving company culture change efforts and change management processes. Models Goodwill Core Values - Trust, Collaboration, Engagement, Ownership, and Innovation. Performs other related duties, as assigned. Minimum Qualifications (Education, Experience, Skills): High School Diploma, GED, or equivalent work experience One-year work experience in Retail Management, preferred One-year customer service experience required Proficient in Microsoft Office Suite Ability to pass a background check and drug screen, where applicable for position Ability to speak and read English proficiently You will be eligible for a comprehensive Total Rewards package, 1st of the month following 60 days of employment that includes the following: 5 Medical Plans Employer Funded Health Reimbursement Account (HRA) 3 Dental Plans Vision Plan 401K Employer Paid Life Insurance Employee Assistance Program (EAP) Paid Time Off; Sick and Vacation Paid Holidays These are just a few highlights of our key benefit offerings! Become a valued member of an organization where good work meets community impact. Our mission is: Empowering Individuals, Strengthening Families, and Building Stronger Communities. Goodwill provides no-cost career development, training, and education services to help individuals build a better life for themselves and their families. Our core values are Trust, Collaboration, Engagement, Ownership, and Innovation. Everything we accomplish as a team is centered around these core values. Together, we create an inclusive and welcoming environment for each other. With stores conveniently located near you, you can work for a company where team strength and success are valued and encouraged. Join our team and gain opportunities for job growth at Goodwill and beyond. Goodwill of Central and Northern Arizona is an equal opportunity employer. Qualified individuals seeking employment are considered without regard to race (including traits associated with race, e.g., hairstyles), color, religion, sex (including pregnancy and related conditions, sexual orientation, or gender identity), national origin, disability, military status, age, genetic information, or any other category protected by applicable federal, state and local fair employment practice laws. Individuals with a disability may be entitled to a reasonable accommodation under the Americans with Disabilities Act and/or state or local laws. Please contact Goodwill of Central and Northern Arizona at ************** option 6 or ********************* if you need assistance or an accommodation due to a disability as defined by the Americans with Disabilities Act. For questions about your application or employment with Goodwill of Central and Northern Arizona, please contact our Candidate Support Line at **************, option 5. PHISHING SCAM WARNING: Goodwill of Central and Northern Arizona/Goodwill Industries of Monocacy Valley, Inc. (“GCNA/GIMV”) are among several companies recently made aware of a phishing scam involving con artists posing as hiring managers recruiting via email, text and social media. The imposters are creating misleading email accounts, conducting remote “interviews,” and making artificial job offers in order to collect personal and financial information from unsuspecting individuals. Please note that GCNA/GIMV only use company email addresses, which contain “@goodwillaz.org” or @gimv.org”, to communicate with candidates via email. The company also uses secure tools on our website to receive data from applicants and would never ask them to submit their personal banking information to apply for an open job. If you are contacted by someone about an open job at GCNA/GIMV, please verify the domain of the sender's email address and that they are asking you to apply on this website. If you believe you have been a victim of a phishing scam, please visit the Department of Homeland Security's Cyber Smart website (********************************************* to learn how to report it.

Job Title: Employment Specialist (Career Academy) - Gessner Department: People Operations Reports to: Sr. Manager of Training Status: Non-Exempt - Full Time Salary/Pay Rate: $21.10 Per Hour Hours: Mon to Fri, 8:00am to 4:30pm Address: 8225 S Gessner Road Houston, TX 77036 RESUME REQUIRED INDICATING QUALIFING EXPERIENCE Mission Support: Goodwill Houston (GWH) is leading change, connecting people, and improving the potential for the future of work. We educate, train, and hire individuals with barriers to employment to help them thrive. We connect people, families, and communities to improve lives and meet the workforce needs of today and tomorrow. Powered, in part, by donations and retail customers, we change lives through the power of work. Assists a diverse pool of program participants with their career planning, and career decision-making process, including intensive career counseling, assessment, enrollment into career pathways, and job search assistance and retention services. Advises on labor market trends and guides participants related to career pathway training/re-training needs. Essential Duties and Responsibilities: Responsible for assuring that Workforce Development (WFD) is in compliance with all regulatory and accreditation standards. Provides intensive, comprehensive employment case management and career planning services to participants enrolled in the program and Career Connections. Maintains a rolling caseload per program requirements. Review assessments of participants' employment and training needs, individualized employment plans, etc. to guide job training plans and potential co-enrollment into other GWH programs. Monitors and evaluates participant progress through an individualized employment plan, provides guidance and coaching to help resolve issues and remains motivated to obtain/maintain credentials and employment. Maintains relationships with partnering agencies and makes appropriate referrals to those agencies that will assist participants with supportive services, which are designed to help mitigate barriers and enhance employability. Works with Career Connection team members to prepare job seekers for employment, including resume preparation, interviewing skills, and workplace etiquette. Conducts employment readiness workshops and provides one-on-one job coaching. Maintains accurate and up-to-date data entry for billing purposes. Ensures that participants understand and conform to program policies and expectations. Provides job development assistance by working with Career Connection Team Members and matching participants to appropriate jobs. Place participants in industry-related employment, providing ongoing follow-ups for retention records. Support participants with maintaining employment, including providing resources for job sustainability. Maintain real-time data entry, electronic and hard copy confidential files, and input necessary information into CaseWorthy (data management system), including progress reports, case notes, and completion and retention documentation. Travel to multiple locations as needed. Other duties as assigned by management. Additional Responsibilities: Demonstrate professionalism and good judgment and present a friendly, cooperative attitude. Ability to multi-task, make quick decisions, adapt to change, and work in a team-oriented, fast-paced environment. Adheres to all GWH Policies & Procedures, Loss Prevention & Safety Regulations, and GWH Guiding Principles. Must be punctual and have dependable attendance and maintain an appropriate appearance. Must conduct work in a safe manner; maintain good housekeeping standards, have all aisles and pathways to fire exits clear and free from clutter. Adheres to local, state, and federal laws and regulations. Minimum Qualifications: Bachelor's Degree is preferred. Minimum of two (2) years of workforce development, career services and/or human services experience. Excellent computer skills (proficient in Microsoft Office). Excellent written and verbal communication skills. Understand individual Employment Plans, case management, and career service activities. Ability to supervise multiple specialized programs and the Team Members working under those programs. Ability to communicate and interact well with a variety of personality types. Ability to analyze opportunities and problems, identify and evaluate alternatives, and develop effective approaches to address any issues. Ability to plan, implement, and evaluate the achievement goals, objectives, and work plans. Must have reliable transportation. Key Performance Indicators (KPI): Meet or exceed all portfolio programs' outputs, outcomes, and goals for the (calendar/fiscal) year. Ensure data utilization and accuracy of 90% or higher by conducting regular audits of CaseWorthy reporting. Ensure enrollments, case notes, and documents are updated within 24 hours of services or information received. Prepare weekly KPIs and monthly status reports. Ensure all data reports, funding applications, and administrative documents are reviewed prior to submission for director approval. Execute WFD projects as assigned. Physical Requirements/Work Environment: Ability to sit, stand, bend, and reach. Ability to lift, push, pull, up to, 25 lbs.

Job Description The Adult Literacy Instructor will support adult English learners. through personalized instruction and will also engage in key program functions such as progress tracking, and curriculum planning. This role will employ a student-centered approach, effectively tailoring the instructional strategies to the individual students' needs and approaching instruction with creativity and innovation. Essential Duties & Responsibilities Design and deliver engaging lessons tailored to the needs of students at varying proficiency levels. Develop and adapt teaching materials and resources to suit individual learning objectives. Employe interactive and student-centered teaching methods to enhance language acquisition. Assess students' progress through assignments, tests, and oral communication activities learning needs and progress through formal and informal evaluations. Provide constructive feedback and strategies for improvement to students Foster a positive, inclusive and engaging learning environment. Stay updated on Adult Literacy teaching best practices and incorporate innovative techniques Assess student progress and learning needs to build and shape instruction around student needs. Create a positive classroom environment conducive to learning and educational growth of students, including behavior management that is firm, fair, and consistent. Track and report attendance, testing, and student achievement data. Collaborate with team members on curriculum, schedules, and student placement. Support compliance with program requirements through timely data entry and reporting. Contribute to outreach, orientation, and student engagement activities as needed. Supervisory Responsibility This position does not have supervisory responsibilities. Required Skills & Qualifications Bachelor's degree in education or a related field. TEFL, TESOR, or CELTA certified Proven record of results that illustrate the teacher's ability to increase student achievement utilizing subject-specific instructional strategies. Broad knowledge of the principles and practices of current educational trends in curriculum and instruction. Strong interpersonal and communication skills, with the ability to engage and motivate diverse populations. Respect and understanding of students' diverse cultural backgrounds. Ability to create an inclusive and welcoming environment. Awareness of potential cultural barriers to learning. Physical Requirements Ability to work in both a climate and non-climate-controlled facility. Must be able to lift up to 20 pounds at times. While performing the duties of this job, the employee is frequently required to walk; balance; stoop, kneel, crouch, and talk or hear. The ability to cope with and tolerate moderate levels of stress is also a necessity. Specific vision abilities required by this job include close vision, distance vision, depth perception and ability to adjust focus. Additional Details: We are seeking two evening Instructors to join our team, one based in Kyle, Texas and one based in Georgetown, Texas. This role is ideal for individuals passionate about teaching and supporting students as they build skills for success. Schedule: Two evenings per week Instruction Hours: 5 hours of teaching per week (each class is 2.5 hours) Additional Time: Instructors should expect to dedicate additional hours outside of classroom teaching for program coordination, lesson preparation, and administrative tasks. Course Length: Each class runs for 12 weeks with two weeks between classes Location: One opening in Kyle, TX; one opening in Georgetown, TX Equal Employment Opportunity Statement: Goodwill Central Texas is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability status, protected veteran status, gender identity, sexual orientation, or any other characteristic protected by law. Background Check Requirement: Employment is contingent upon the successful completion of a pre-employment background check. This may include verification of employment history, education, criminal background, and other information relevant to the position. #IND2

The Purchasing Manager is responsible for all aspects of the purchased “New Goods” program at Goodwill Central Texas. This role blends strategic sourcing, procurement, merchandising, and inventory oversight to drive retail revenue growth. Success in this position requires business acumen, negotiation skills, and the ability to build and manage vendor relationships in alignment with organizational goals. Quarterly Bonus Potential: The Purchasing Manager has the potential to earn up to a max of 25% of their quarterly salary based on performance in key metrics in their department. Role and Responsibilities Develop and maintain strong and effective vendor relationships to identify and procure merchandise appropriate for Goodwill retail stores. Negotiate and obtain bids and/or quotes for all purchasing needs from suppliers and contractors. This includes monitoring their progress and checking the quality of services provided. Request quotes, document and analyze bids received and make determination as to best supplier for our goods, based on costs, quality, terms, and other factors. Attend tradeshows and industry events to source new vendors and stay current with market trends. Create and execute merchandising strategies and product assortments aligned with seasonal, consumer, and business trends. Ensure program key performance indicators are met, specifically revenue, sell-through, and margin goals. Collaborate with the Purchasing Assistant Manager to replenish warehouse stock and maintain inventory to fulfill weekly store orders. Oversee inventory tracking, order fulfillment, and confirmation of receipts to ensure data accuracy and operational efficiency. Ensure accurate documentation and clear communication across Retail and Finance departments. Manage inventory and cycle count processes in collaboration with retail leaders and accounting. Generate and submit purchase orders through financial systems (D365) and maintain system data integrity. Ensure timely entry and updates of new vendors and products into systems (D365). Support Senior Management on strategic and operational initiatives related to New Goods. Provide clear and effective written and verbal communications to both internal and external stakeholders. Assist in documentation of all related policies, procedures, and work instructions. Stay informed of market and regulatory changes affecting vendor relations and product compliance. Maintain database of key vendors and keep current with information including price lists, contract, and shipping details. Attend scheduled meetings and training. Perform other duties as assigned. Supervisory Responsibility This position has supervisory responsibilities over the Purchasing Assistant Manager. Required Skills Bachelor's or associate degree in business, finance, or account preferred. Minimum 4 years of experience in procurement or buying. At least 2 years of experience in a retail or merchandising environment. Proficiency in Microsoft Office environments such as SharePoint, Teams, Outlook, etc. Familiarity with enterprise level accounting systems such as Microsoft D365 environments. Strong Excel and Data Entry Skills Valid Texas Driver's License. Excellent communication, negotiation, and organizational skills. Demonstrated ability to multi-task and prioritize. Ability to work with all levels of staff. Ability to interpret and apply work instructions in English. Commitment to fostering diverse and inclusive teams. Physical Requirements Ability to work in a non-climate controlled environment. Prolonged periods of sitting at a desk and working on a computer. Must be able to lift to 30 pounds at times. While performing the duties of this job, the employee is frequently required to walk; balance; stoop, kneel, crouch, and talk or hear. The ability to cope with and tolerate moderate levels of stress is also a necessity. Specific vision abilities required by this job include close vision, distance vision, depth perception and ability to adjust focus. Equal Employment Opportunity Statement: Goodwill Central Texas is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability status, protected veteran status, gender identity, sexual orientation, or any other characteristic protected by law. Background Check Requirement: Employment is contingent upon the successful completion of a pre-employment background check. This may include verification of employment history, education, criminal background, and other information relevant to the position.