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Goodwill Industries of Central Oklahoma jobs in Norman, OK

- 65 jobs
  • E-Commerce Customer Service Specialist

    Oklahoma Goodwill 4.2company rating

    Oklahoma Goodwill job in Oklahoma City, OK

    JOB SUMMARY: The primary role of the E-commerce Customer Service Specialist is to respond to all customer inquiries via email or phone. In addition, they will manage the local pick up process for items won by individuals who want to pick up their item instead of having it shipped to them. Starting Pay: $13.25 / hour Direct Reports: This is not a supervisory position ESSENTIAL JOB FUNCTIONS: Reviews and responds to all customer inquiries within 1 business day. Prepares items for pick up that the customer elected to pick up locally or were designated as local pick up only when listed on the site. Maintain log of all items signed for as local pick up. Follows all policies and procedures established by shopgoodwill.com and by Goodwill Central Oklahoma. Assists in maintaining overall E-commerce department appearance, including cleanliness of facility and housekeeping to Agency standards. Maintains a positive work environment by behaving and communicating in a positive manner with co-workers and the management team. Attend all meetings and training as required by the organization. Review and be familiar with Goodwill of Central Oklahoma safety policies, programs and procedures and adhere to all safety rules, regulations, and safety codes. Attend safety training and meetings and report any unsafe work conditions, accidents, or injuries immediately. ADDITIONAL RESPONSIBILITIES: Perform other duties and projects as required by management. QUALIFICATIONS: High School diploma or GED. 6 months experience in a customer service role Must be 18 years old. Ability to speak, read and write the English language. Reliable transportation or the ability to consistently work scheduled days. Bilingual a plus. CORE COMPETENCIES: To perform the job successfully, an individual should demonstrate the following: Live the Values Results Driven Customer Focus Communication Job Skills Knowledge Builds/Leads Teams KNOWLEDGE, SKILLS, AND ABILITIES: High level of attention to detail. Excellent verbal and written communication skills. Strong organizational skills and the ability to work on multiple projects at once. Strong sense of internal and external customer service. Ability to adapt to growth and a changing environment within the Agency. Good math skills, reading skills and basic accounting knowledge. Good interpersonal skills: able to work well with a wide range of people. Strong time management skills and demonstrate adherence to timelines and schedules. Good follow through on projects and deliverables. Good problem-solving skills. Ability to complete and maintain: Proficiency in Microsoft Office products such as Word, Excel, PowerPoint, and Outlook. PHYSICAL REQUIREMENTS: The characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. This work is physical and requires the following activities: Standing, walking, twisting, bending, grabbing, and reaching for long periods of time; occasional squatting, kneeling, stooping; good finger dexterity and feeling; frequent repetitive motions; talking, hearing, and visual acuity. The ability to push, pull and lift up to 25 pounds, or more with assistance. Employee is required to operate a computer and handle donated goods. WORK ENVIRONMENT: Works in climate-controlled warehouse environment most of time but will be exposed to airborne particles such as dust, mold, dirt, and pollen as well as extreme heat and cold. Must be available to work during operating hours as needed for business operations. Work schedule may include days, evenings, holidays and blackout periods, weekends may be required. Works up to 30 hours per week. Moderate noise level.
    $13.3 hourly 25d ago
  • Warehouse Manager

    Goodwill Industries of Central Oklahoma 4.2company rating

    Goodwill Industries of Central Oklahoma job in Oklahoma City, OK

    DO NOT APPLY THROUGH THIS WEBSITE. PLEASE APPLY ONLINE AT WWW.OKGOODWILL.ORG/EMPLOYMENT. Join One Amazing Company! Goodwill of Central Oklahoma is seeking individuals who have a desire to help us grow our mission. Working at Goodwill is more than a job. You will be supporting our mission to provide training, employment and supportive services for people with disabilities or disadvantages who seek greater independence. With our community's donations and contract services we generate the money needed to support our mission programs and employ over 700 employees in the greater Oklahoma City area! Job Description JOB SUMMARY: Supervise and coordinate activities of processing, recycling and warehouse operations. ESSENTIAL JOB FUNCTIONS: Supervise warehouse employees and oversee transportation supervisor to ensure compliance with established company policies, procedures, and standards. Manage all recycling, post-retail revenue, and salvage operations, maximizing value of all recyclable material and donated goods, while reducing waste. Manage all waste operations including negotiating and managing all waste contracts. Assist with budget and adhere to department budget guidelines. Direct recycling programs to achieve assigned goals and objectives. Develop material handling methods which increase and/or preserve donation value and allow for low cost processing. Ensure compliance with all government regulations, ODEQ/ORC and GII standards, and safety and security regulations. Direct all salvage activities and ensure achievement of assigned goals and objectives to ensure monthly expense and revenue budgets are met. Takes corrective action to ensure acceptable employee performance according to policy. Facilitate and conduct employee evaluations. Comply with and promote all Goodwill policies and safety procedures. Enforces compliance with GICO's Safety Program and participates in the safety committee and its meetings. ADDITIONAL RESPONSIBILITIES: Assists leadership in planning and developing new business opportunities in consultation with partners and other organizations. Market and develop new salvage revenue sources. Work in conjunction with other departments to support GICO mission. Ensure cleaning and other products, when possible, are green and sustainable. Perform other duties and projects as required by management. PHYSICAL REQUIRMENT: Standing, lifting, carrying, pushing, pulling, bending, kneeling, reaching, walking, hearing, seeing, twisting, and turning. Ability to perform lifting 30-50 lbs with ability to exert 150-300 lbs. of force. Work environment sometimes steady with occasional high stress. WORKING CONDITIONS: Warehouse environment regularly exposed to airborne particles. The noise level is usually moderate. Some occasional travel may be required. Qualifications MINIMUM QUALIFICATIONS FOR CONSIDERATION: Bachelor's degree preferred. A combination of education and experience may be substituted for required education. 3-years management experience. Must attend and pass CPR and 1st Aid Training Must pass MVR, must have a valid Oklahoma driver license and current insurance. Must pass drug and background screening. KNOWLEDGE, SKILLS, AND ABILITIES: Good verbal and written communication skills. Good interpersonal skills: ability to work well with a wide range of people. Strong organizational and time management skills. Demonstrates dependability through good attendance and adherence to timelines and schedules. Good follow through on projects and deliverables. Good analytical skills. Good problem solving skills. Demonstrates resourcefulness and ability to take initiative in development and completion of projects. PC applications include Outlook, Excel, and Word. Additional Information DO NOT APPLY THROUGH THIS WEBSITE. PLEASE APPLY ONLINE AT WWW.OKGOODWILL.ORG/EMPLOYMENT. More information about our organization and specific openings can be viewed on our website at *********************** Equal Opportunity Employer
    $25k-31k yearly est. 60d+ ago
  • IT Help Desk Support - Part Time

    Goodwill Industries of Central Oklahoma 4.2company rating

    Goodwill Industries of Central Oklahoma job in Oklahoma City, OK

    Join One Amazing Company! Goodwill of Central Oklahoma is seeking individuals who have a desire to help us grow our mission. Working at Goodwill is more than a job. You will be supporting our mission to provide training, employment and supportive services for people with disabilities or disadvantages who seek greater independence. With our community's donations and contract services we generate the money needed to support our mission programs and employ over 700 employees in the greater Oklahoma City area! Job Description JOB SUMMARY: This part-time position is responsible for assisting Help Desk Technician in providing IT support and assistance to end users and consists of answering help desk calls and troubleshooting and resolving related IT issues. This position will also assist in general IT projects as assigned. ESSENTIAL JOB FUNCTIONS: • Receive phone calls, and log and complete work tickets for company-wide hardware and software issues. • Provide application and hardware support for end users, troubleshoot and support all applications, hardware, software installed on end user computers company wide • Install and update various applications, including Flash, Adobe Reader, Java, Windows • Install and run network cable at new locations • Organize and maintain clean, orderly IT office. ADDITIONAL RESPONSIBILITIES: • Perform other duties and projects as required by management. • Provide cursory evaluation and examination of donated computer goods for resale. • May train staff users to use equipment. Qualifications EDUCATION/EXPERIENCE: • 6 months experience troubleshooting PC/software related issues • 1 year of IT Help Desk Experience preferred. • Excellent customer service and problem solving skills, preferably in a retail environment • IT Certification strongly preferred. KNOWLEDGE, SKILLS, AND ABILITIES: • Knowledge of LAN/WAN connections, local printers, cable installation helpful. • Knowledge of PC repair • Strong knowledge in all Microsoft applications. • Good organizational and time management skills. • Demonstrate dependability through good attendance and adherence to timelines and schedules. • Good follow through on projects and deliverables. • Good analytical and problem-solving skills. • Demonstrate resourcefulness and ability to take initiative in development and completion of projects Additional Information DO NOT APPLY THROUGH THIS WEBSITE. PLEASE APPLY ONLINE AT WWW.OKGOODWILL.ORG for this position. More information about our organization and specific openings can be viewed on our website at *********************** Equal Opportunity Employer
    $32k-38k yearly est. 60d+ ago
  • Janitor (Pauls Valley) Part Time

    Goodwill Industries of Central Oklahoma 4.2company rating

    Goodwill Industries of Central Oklahoma job in Pauls Valley, OK

    JOB SUMMARY: To clean agency restrooms and perform miscellaneous inside and outside cleaning duties throughout the buildings. This is not a supervisory role. Starting Pay: $13.50 per hour Hours: 8:00am - 5:00pm Days: Monday, Wednesday and Friday ESSENTIAL JOB FUNCTIONS: * Punctual and dependable attendance. * Clean office areas, hallways, restrooms, or other assigned areas using established procedures and equipment. * Sweep, mop, scrub, wax, and/or polish floor using established guidelines and equipment. * Empty trash and garbage containers. * May be required to wash walls and/or windows. * May be required to clean dust and dirt from ceiling, walls, overhead pipes and fixtures using long-handled brushes and vacuum cleaner or clean lint, dust, oil and grease from machines using brushes and/or air hose. * May be required to vacuum and shampoo carpeting using established guidelines and equipment. * Work within safety guidelines of the department. * Ability to make some basic decisions about priority of jobs to be performed. * Willingness to perform routine and repetitive tasks. * Ability to work and relate well with people. * Attends training as required. * Review and be familiar with Goodwill of Central Oklahoma safety policies, programs and procedures and adhere to all safety rules, regulations and safety codes. Attend safety training and meetings and report any unsafe work conditions, accidents or injuries immediately. ADDITIONAL RESPONSIBILITIES: * Perform other duties and projects as required by management QUALIFICATIONS: * 1 year experience in custodial work, preferred. * Must pass OSBI/DOC background check. * Ability to speak, read and write the English language. * Reliable transportation and communication required. CORE COMPETENCIES: To perform the job successfully, an individual should demonstrate the following: * Functional/Technical Skills: Has the functional and technical knowledge and skills to do the job at a high level of accomplishment. * Dependability: Punctual, reliable, trustworthy, and consistent in performance and behavior. * Ownership: Proactive, accountable and committed to continuous improvement in products and services. * Interpersonal Skills: Effectively communicates, interacts and works with others. * Customer Focus: Meets the expectations of internal and external customers; gets firsthand customer information and uses it for improvement in services; establishes and maintains effective relationships with customers and gains their trust and respect. * Commitment to our mission and Lives the Values KNOWLEDGE, SKILLS, AND ABILITIES: * High level of attention to detail. * Excellent verbal and written communication skills. * Strong organizational skills and the ability to work on several projects at once. * Strong sense of internal and external customer service. * Good time management skills and demonstrate adherence to timelines and schedules. * Good interpersonal skills: able to work well with a wide range of people. * Public relation skills. PHYSICAL REQUIREMENTS: The characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be provided to enable individuals with disabilities to perform essential functions. * This work is physical and requires the following activities: Standing, walking, twisting, bending, grabbing and reaching for long periods of time; occasional squatting, kneeling, stooping; good finger dexterity and feeling; frequent repetitive motions; talking, hearing, smelling and visual acuity. * The ability to lift 50 pounds, or more with assistance. WORK ENVIRONMENT: * Works in a climate-controlled environment most of the time but may be exposed to dusts, molds and dirt which performing job duties. * Works a variable schedule as needed for business operations which may include days, evenings, weekends and holidays which may vary week to week as well as occasional overtime when approved by management. * Moderate noise level. NOTE: The above statements are intended to describe the general nature and level of work performed by an employee in this position. These statements are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of employees in this position.
    $13.5 hourly 17d ago
  • Case Manager

    Goodwill Industries of Central Oklahoma 4.2company rating

    Goodwill Industries of Central Oklahoma job in Oklahoma City, OK

    DO NOT APPLY THROUGH THIS WEBSITE. PLEASE APPLY ONLINE AT WWW.OKGOODWILL.ORG/EMPLOYMENT for job ID 978. Join One Amazing Company! Goodwill of Central Oklahoma is seeking individuals who have a desire to help us grow our mission. Working at Goodwill is more than a job. You will be supporting our mission to provide training, employment and supportive services for people with disabilities or disadvantages who seek greater independence. With our community's donations and contract services we generate the money needed to support our mission programs and employ over 700 employees in the greater Oklahoma City area! Job Description Monitor, coordinate, and encourage activities of DDSD consumers participating in employment training programs in an enclave and/or workshop setting. Assist in consumer employment goals and motivate consumers to engage in and achieve successful employment. This position serves in a case management role to our consumers. Essential Duties: Manage a caseload of approximately 35-45 consumers. Maintain professional communication with consumers' teams to include Case Managers, family members, therapists, psychological technicians, and Goodwill program management. Maintain familiarity with consumers' Individual Plans and behavior plans. Attend Special Team and Annual IP Meetings to report on consumers' employment and gain knowledge of consumers. Develop methods for job coaches to use when addressing challenging issues displayed by consumers, such as inappropriate behaviors, lack of engagement in work, etc. Update Consumer Profile, Emergency Contact, and Synopsis paperwork for files. Distribute updated consumer file paperwork to job coaches. Communicate with job coaches regarding consumer needs and progress. Report to Program Management on client progress in outcomes and action steps. Complete initial and annually updated Individual Plans for State Funded consumers. Maintain client case records in accordance with policies and procedures. Write case notes as needed on consumers. Monitor production of consumers by observing Job Coaches to ensure proper counts are being documented. Be aware of and ensure HIPAA and DDSD policy compliance at all times. Maintain familiarity with and adhere to Goodwill safety policies procedures. Monitor need for client specific training, ensuring job coach has received this training. Minimum of bi-weekly site visits to enclaves/workshop to interact with consumers, discuss their needs/difficulties/satisfaction, and ensure compliance in programming. Meet weekly with Program Manager for program updates. Attend quarterly HRC meetings. Attend monthly Job Coach Meetings. ADDITIONAL RESPONSIBILITIES: Perform other duties as required. Complete a minimum of 12 hours DDSD trainings annually. Maintain on-going client specific training as defined by Individual Plan. Qualifications EDUCATION/EXPERIENCE: Bachelor's degree in education, social services, or related field.A Bachelor's degree in a different field may be accepted if accompanied by 2 years of service in Human Services position. Must attend and pass Foundations Training, Employment Specialist Training, CPR/1st Aid Training, and various other training. Must have good MVR and valid driver's license. KNOWLEDGE, SKILLS, AND ABILITIES: Excellent verbal and written communication skills. Strong attention to detail. Strong interpersonal skills in order to work well with a wide range of people in a diverse community. Good organizational and time management skills. Dependability as demonstrated through good attendance and adherence to timelines and schedules. Proven ability to work as a member of a team. Ability to work independently. Ability to maintain confidentiality. Good judgment and decisions on items of a confidential nature. Ability to manage multiple tasks. Good follow through on projects and deliverables. Good problem-solving skills. Demonstrate resourcefulness and initiative in completion of projects. Strong sense of internal and external customer service. Familiarity with PC applications (Word, Excel, Outlook, PowerPoint, Internet). JOB CONDITIONS & PHYSICAL EFFORT: This work is sedentary and requires the following physical activities: Works in climate controlled atmosphere the majority of time. Requires some local travel providing own transportation. Requires little physical effort. Frequent lifting (up to 15 pounds of paper supplies or minor office equipment). Requires working a 40 hour week with a variable schedule. Additional Information DO NOT APPLY THROUGH THIS WEBSITE. PLEASE APPLY ONLINE AT WWW.OKGOODWILL.ORG/EMPLOYMENT for job id 978. More information about our organization and specific openings can be viewed on our website at *********************** Equal Opportunity Employer
    $28k-33k yearly est. 4h ago
  • Security Officer II -Crest (Non-Driving Post) Part -Time

    Oklahoma Goodwill 4.2company rating

    Oklahoma Goodwill job in Oklahoma City, OK

    JOB SUMMARY: To maintain a high standard of alertness, responsibility, and confidentiality while providing exceptional customer service. The Officer shift will be 2nd/3rd shifts during the hours between 10pm-6am. Starting Pay: $16.75 per hour ESSENTIAL JOB FUNCTIONS: Punctual and dependable attendance. Maintain a positive customer service attitude while interacting with clients, employees, customers, and visitors. Assist in the start-up of the new account to include working the post, assisting with post orders, training checklists, and getting acclimated to the post. Become proficient in CCTV operations. Understand and utilize the Elements of Proof regarding shoplifting. Utilize training and actions to deter theft. Produce written documents with clearly organized thoughts using proper sentence construction, punctuation, and grammar. Maintain proper security logs and Daily Activity Reports (DAR). Required to document all recovery efforts. Diffuse and de-escalate situations that involve employees, customers, and/or security incidents. Identify hazards in the parking lot, building entrance, and a variety of locations throughout the facility. Check receipts and proof of purchase for all customers leaving the facility. Conduct shopping cart integrity inspections and identify any items not purchased. Be familiar with on-site emergency procedures, first aid supplies, and equipment. Remain vigilant and attentive while on duty. Will perform foot patrol and routine checks of all doors entering the building. Act in a professional manner during emergencies, power outages, and inclement weather. Able to act under pressure with a high standard of protection for property and human life. Able to work well and professionally with Client management when situation arises. Ensure proper maintenance of uniforms and maintain a clean professional appearance. Must be able to follow all security instructions. Administer First Aid and CPR if required. Review and be familiar with Goodwill of Central Oklahoma safety policies, programs and procedures and adhere to all safety rules, regulations, and safety codes. Attend safety training and meetings and report any unsafe work conditions, accidents, or injuries immediately. ADDITIONAL RESPONSIBILITIES: Perform other duties and projects as required by management. QUALIFICATIONS: High school diploma or GED, preferred. Valid CLEET Phase I and II certifications issued by the State of Oklahoma, required. Must have a flexible availability, including off-shifts and weekends. Previous security experience, preferred Ability to speak, read, and write the English language. Reliable transportation and communication required. CORE COMPETENCIES: To perform the job successfully, an individual should demonstrate the following: Live the Values Results Driven Customer Focus Communication Job Skills Knowledge KNOWLEDGE, SKILLS, AND ABILITIES: High level of attention to detail. Excellent verbal and written communication skills. Strong organizational skills and the ability to work on several projects at once. Strong sense of internal and external customer service. Strong time management skills and demonstrate adherence to timelines and schedules. Good interpersonal skills: able to work well with a wide range of people. Good decision-making skills. CPR and First Aid certifications PHYSICAL REQUIREMENTS: The characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions. This work is physical and requires the following activities: Standing, walking, stooping, and bending for long periods of time (approximately 8 hours a day); good finger dexterity and feeling; frequent repetitive motions; talking, hearing, and visual acuity. Good physical, mental, and emotional health. The ability to lift/carry up to 35 pounds, or more with assistance. Ability to stay awake, no music/cell phone utilization. WORK ENVIRONMENT: Works in all weather conditions such as rain, snow, sleet, heat and cold. Must be able to work flexible hours which may require various security posts including nights, weekends, holidays, and occasional overtime. Moderate noise level. Works 40 or more hours per week when required. Must work a minimum of 24 hours a week, not to exceed 30 hours NOTE: The above statements are intended to describe the general nature and level of work performed by an employee in this position. These statements are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of employees in this position.
    $16.8 hourly 7d ago
  • Donation Attendant (Edmond - N. Bryant)

    Goodwill Industries of Central Oklahoma 4.2company rating

    Goodwill Industries of Central Oklahoma job in Edmond, OK

    Goodwill Industries of Central Oklahoma is seeking individuals to help grow our mission- We help people overcome challenges to employment. Working at Goodwill is more than a job. Joining our team is a chance to do good for yourself and the community. With our communitys donations and contract services we generate the money needed to support our programs which provide training and supportive services to individuals who seek greater independence. We invite you to take the first step in making a difference by applying to a position with Goodwill. JOB SUMMARY: Responsible for transporting donated goods, new goods and target product from customer vehicles and GICO trucks. Starting Pay: * $13.00 per hour Operating Hours: * Monday thru Saturday 8am - 7pm * Sunday 10am - 6pm Benefits: * Medical * Dental * Vision * Life * 401k * *All employees are eligible for the RISE program at Goodwill. RISE helps employees gain the skills they need for personal and career growth through career guidance, job training, and support for lifes challenges. ESSENTIAL JOB FUNCTIONS: * Makes decisions about quality of donations and accepts or declines donation, with appropriate communication to customers. * Greets public in professional, cheerful manners, and provides customers with detailed written receipts. * Keep work and public areas neat, clean and orderly. * Maintains GICO equipment and property in good working condition and follows quality control standards. * Opens, closes and secures ADC at the end of shift. * Prepares and submits daily activity reports, tallies and inventories as assigned. * Reviews and is familiar with Goodwill Industries of Central OK safety policies, programs and procedures. Adheres to all safety rules, regulations and safety codes, and attends safety training sessions and necessary safety meetings. * Punctual & dependable attendance * Attends training as required * Abide by the policies and procedures as set forth by management. ADDITIONAL RESPONSIBILITIES: * Performs other duties as required. PHYSICAL REQUIREMENTS This work is physical and requires the following physical activities: * Works 40-hour work week with variable hours and occasional overtime. * Must be able to lift 50 pounds. * Must be able to maneuver 200 pounds, pull utility carts on wheels on and off trucks. * Must be able to stand, bend, kneel and reach for long periods of time (up to 8 hours a day) * Good finger dexterity and feeling; frequent repetitive motions; talking, hearing, and visual acuity. WORKING CONDITIONS: * Work schedule may include days, evenings, weekends, and holidays. * Work in climate-controlled atmosphere majority of time. * Work in variable climate outside, including severe weather conditions. MINIMUM QUALIFICATIONS FOR CONSIDERATION: * GED or equivalent preferred. * Demonstrates experience in areas of customer service or interaction preferred. KNOWLEDGE, SKILLS, AND ABILITIES: * Clear communication skills with supervisor and truck drivers, as well as with the customers. * Ability to get along with helper and work well together and other co-workers. * Able to take orders and follow instructions from Supervisor. * Ability to read and complete paperwork. * Demonstrate dependently through good attendance and adherence to timelines and schedules. * Good decision-making skills.
    $13 hourly 23d ago
  • Post Retail Processor (S. Western & Reno)

    Oklahoma Goodwill 4.2company rating

    Oklahoma Goodwill job in Oklahoma City, OK

    JOB SUMMARY: This position will perform various tasks to support the Donated Goods Post Retail operations by processing, sorting and transferring donations utilizing equipment efficiently and safely for salvage and post retail sales. This is not a supervisory role. Starting Pay: $13.00 per hour Benefits: Medical Dental Vision Life 401k *All employees are eligible for the RISE program at Goodwill. RISE helps employees gain the skills they need for personal and career growth through career guidance, job training, and support for life s challenges. ESSENTIAL JOB FUNCTIONS: Punctual and dependable attendance. Process items that are salable, clean and safe. Sort salvage donations by category for preparation of final sale Safely operate and transfer donations between material handling equipment utilizing hydraulically operated bailing and tipper equipment. Meet minimum daily production goals. Demonstrates adherence to all policies, procedures and safety practices. Maintain a clean and organized warehouse by sweeping floors, disposing of debris, and ensure work areas are free of hazards. Provide good customer service to outlet store personnel, customers, and donors. Review and be familiar with Goodwill of Central Oklahoma safety and security policies, programs and procedures and adhere to all safety rules, regulations and safety codes. Attend safety training and meetings and report on any unsafe work conditions, accidents or injuries immediately. ADDITIONAL RESPONSIBILITIES: Perform other duties and projects as required by management. QUALIFICATIONS: High school diploma or GED, preferred. Ability to thrive in a fast-paced, deadline driven work environment. Equipment operation experience preferred, i.e., pallet jacks, baler, tipper, forklift, etc. Ability to speak, read and write the English language. Reliable transportation and communication, required. 1 CORE COMPETENCIES: To perform the job successfully, an individual should demonstrate the following: Commitment to the Mission and Live the Values. Results Driven: meets organizational expectations. Functional/Technical Skills: has functional and technical skills for the job. Dependability: Punctual, reliable, trustworthy in performance and behavior. Customer Focus: meets expectations of internal and external customers. KNOWLEDGE, SKILLS, AND ABILITIES: Ability to follow verbal and written instructions accurately. Adapts to routine tasks and able to follow established procedures consistently. Effectively communicates, interacts, and works with others. Attention to detail. Work well under supervision and respond positively to direction. Basic understanding of warehouse safety procedures. PHYSICAL REQUIREMENTS: The characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. This work is physical and requires the following activities: Standing, twisting, bending, kneeling, grasping, and reaching for long periods of time; good finger dexterity and feeling; frequent repetitive motions; talking, hearing, and visual acuity. Frequent walking and long extended periods of time on foot. The ability to push, pull and lift to 50 pounds, or more with assistance. WORK ENVIRONMENT: Works in warehouse environment will be exposed to airborne particles such as dust, mold, dirt and pollen as well as extreme heat and cold. Must be available to work during operating hours as needed for business operations. The work schedule may include days, evenings, weekends, holidays which may vary from week to week as well as occasional overtime when approved by management. Moderate noise level. Works 40 hours per week or more when required. NOTE: The above statements are intended to describe the general nature and level of work performed by an employee in this position. These statements are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of employees in this position
    $13 hourly 22d ago
  • 3rd Key

    Goodwill Industries of Central Oklahoma 4.2company rating

    Goodwill Industries of Central Oklahoma job in Oklahoma City, OK

    Join One Amazing Company! Goodwill of Central Oklahoma is seeking individuals who have a desire to help us grow our mission. Working at Goodwill is more than a job. You will be supporting our mission to provide training, employment and supportive services for people with disabilities or disadvantages who seek greater independence. With our community's donations and contract services we generate the money needed to support our mission programs and employ over 600 employees in the greater Oklahoma City area! Please apply online at ********************************* Job Description JOB SUMMARY: This position is responsible for assisting the store management in daily management responsibilities. ESSENTIAL JOB FUNCTIONS: Provide excellent customer service and train employees in customer / contributor service skills. Maintain attractive store presentation by proper colorization, cleanliness, store layout, signage and displays. Assist in preparation of daily reports. Open and close cash registers, performing tasks such as counting money, separating charge slips, GC vouchers, balancing cash drawers, and making deposits. Prepare and make bank deposits. Assist in sales and processing of items. Reviews and is familiar with Goodwill Industries of Central OK safety policies, programs and procedures. Adheres to all safety rules, regulations and safety codes, and attends safety training sessions and necessary safety meetings. Conducts store monthly safety inspections in conjunction with Store Manager to identify any potential hazards. Maintain safety log and coordinates safety drills. Punctual & dependable attendance is required. Attends training as required. Abide by the policies and procedures as set forth by management. Qualifications High School degree or equivalent preferred. Prior retail experience or customer service/ relations experience preferred. 6 months supervisory experience preferred. Must be able to stand, twist, bend, kneel and reach for long periods of time (up to 8 hours a day). Good finger dexterity and feeling; frequent repetitive motions; talking, hearing, and visual acuity. Frequent lifting (up to 50 lbs) Retail store environment. Work schedule may include days, evenings, weekends, holidays and occasional overtime, when approved by manager. Additional Information Starting pay is $10.00 per hour. Please apply online at ********************************* Equal Opportunity Employer
    $10 hourly 60d+ ago
  • Groundskeeper (Oklahoma City Area)

    Oklahoma Goodwill 4.2company rating

    Oklahoma Goodwill job in Oklahoma City, OK

    JOB SUMMARY: The primary responsibility of the Groundskeeper involves the upkeep and grounds maintenance of all contracted properties to maintain and enhance curb appeal. This is not a supervisory role. Starting Pay: $16.00 per hour Benefits: Medical Dental Vision Life 401k *All employees are eligible for the RISE program at Goodwill. RISE helps employees gain the skills they need for personal and career growth through career guidance, job training, and support for life s challenges. ESSENTIAL JOB FUNCTIONS: Punctual and dependable attendance. Operate equipment to maintain lawns such as mowers and trimmers to maintain lawn and grass, care for plants, trees, and shrubs. Cuts, rakes, and will provide routine clean-up to include removal of unwanted, dead or damaged trees and plants. Provides ground maintenance in all seasons. Responsible for snow and dirt removal from buildings, lots and sidewalks. Utilize shovels and other hand equipment to spread mulch, dirt, seed and lawn care chemicals as needed. Completes grounds work as directed which may include picking up and emptying trash containers, cleaning dumpster areas, disposing of trash, garbage, pet waste, litter, and removing debris. Keeps the grounds and exterior environment of a facility in a clean, attractive, orderly, safe, and healthy condition. Maintains sidewalks and walking areas clear of loose grass and brush. Thoroughly clean breezeways by removing cobwebs, bugs in lights, and wiping down exterior doors and handrails. Set up and take down tables, chairs and any other equipment for outdoor events. Perform routine cleaning and maintenance on gardening and ground equipment. Must be groomed and wear clean work attire as required and maintain a professional image. Attend all required trainings as necessary. Review and be familiar with Goodwill of Central Oklahoma safety policies, programs and procedures and adhere to all safety rules, regulations and safety codes. Attend safety training and meetings and report any unsafe work conditions, accidents or injuries immediately ADDITIONAL RESPONSIBLITIES: Perform other duties as assigned by management. QUALIFICATIONS: GED or high school diploma preferred. One-year related experience and/or training preferred. Must be 21 years old. Must pass OSBI/DOC background check. Must have a valid OK Driver license. Reliable transportation and communication required. CORE COMPETENCIES: To perform the job successfully, an individual should demonstrate the following: Commitment to our Mission and Lives our Values. Functional/Technical Skills: knowledge and skills to do the job. Customer Focus: Meets the expectations of internal and external customers. Interpersonal Skills: Effectively communicates, interacts, and works with others. Dependability: Punctual, reliable, trustworthy, and consistent in performance and behavior. Ownership: Proactive, accountable, and committed to continuous improvement in service. KNOWLEDGE, SKILLS, AND ABILITIES: High level of attention to detail. Able to operate various maintenance tools, lawn maintenance equipment such as mowers, trimmers, blowers, and irrigation equipment. Follows all safety protocols while working with a variety of cleaning supplies/equipment. Able to manage time efficiently and work well when supervisor is not present. Able to demonstrate adherence to timelines and schedules. Willingness to perform routine and repetitive tasks. Works in a fast-paced environment with a positive attitude toward customer service. PHYSICAL REQUIREMENTS: The characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions. This work is physical stamina and requires the following activities: Standing, walking, twisting, bending, grabbing and reaching for long periods of time; occasional squatting, kneeling, stooping, climbing ladders or stairs to access various areas of the property; good finger dexterity and feeling; frequent repetitive motions; talking, hearing, smelling and visual acuity. Required to push/pull items and reach overhead and move equipment. Must be able to hear to detect sounds indicating potential issues, such as machinery noises or alarms. The ability to lift 50 pounds, or more with assistance. This position requires flexibility to work onsite, primarily outdoors. This is considered a safety sensitive position. No level of impairment from drugs, alcohol or prescription medications will be acceptable while performing the essential functions of this job. WORK ENVIRONMENT: Works in an uncontrolled climate and will be exposed to all weather conditions 100% of the time while performing job duties. May require working in confined spaces, heights, and potentially hazardous areas. Able to work a minimum of 40 hours per week. Works a variable schedule as needed for business operations which may include days, evenings, weekends and holidays as well as overtime when required by management. Moderate to loud noise exposure due to equipment use and when events occur. NOTE: The above statements are intended to describe the general nature and level of work performed by an employee in this position. These statements are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of employees in this position.
    $16 hourly 36d ago
  • Vice President of Donated Goods-Retail Sales

    Goodwill Industries of Central Oklahoma 4.2company rating

    Goodwill Industries of Central Oklahoma job in Oklahoma City, OK

    Join One Amazing Company! Goodwill of Central Oklahoma is seeking individuals who have a desire to help us grow our mission. Working at Goodwill is more than a job. You will be supporting our mission to provide training, employment and supportive services for people with disabilities or disadvantages who seek greater independence. With our community's donations and contract services we generate the money needed to support our mission programs and employ over 700 employees in the greater Oklahoma City area! The Vice President of Donated Goods is responsible for the leadership of the business operations that yield revenue for the entire Donated Goods and Retail Program, the secondary sales, and recycle programs. The VP of Donated Goods provides vision, leadership, direction and supervision to all aspects of those business operations, to the long range planning required for their growth and to the building of external relationships to increase profile and capacities. Duties include developing, implementing and overseeing plans and budgets for the operations departments as well as the development of systems, policies and practices that support the effectiveness and success of those departments. The Vice President ensures these functions and practices are in compliance with all applicable federal and state laws and regulations and are in concert with the organization's Strategic Plan and Annual Objectives. ESSENTIAL JOB FUNCTIONS: Provide vision, leadership, strategy and oversight to all aspects of the organization's primary social enterprise: Responsible for increases to efficiencies in processing, sales, (primary and secondary) and waste handling Enhances public image of Goodwill Industries as a whole Instructs all retail managers in merchandising, presentation, marketing and customer service/relations Oversees data collection, statistical record keeping, and production of Donated Goods/MIS reports Increase capacities of Donated Goods, human resources through implementation of staffing architecture, clear job descriptions, annual evaluations, and ongoing training Oversees monthly team meetings with Director of Retail, Area Managers and Retail Managers Ensures performance evaluations of all retail management are administered at least once annually Assess future donation and retail development, conduct market studies in order to produce annual Donated Goods plans Represent the Donated Good program at board and committee meetings Responsible for Loss Control and risk management throughout the program Participates internally and externally in activities to promote environment stewardship Oversees all purchases made for retail operations Provides clear, timely communication of progress, issues and resource requirements of Donated Goods ADDITIONAL RESPONSIBILITIES: With other members of Leadership Team, advances the annual goals of GICO Performs other duties as assigned by the President and CEO PHYSICAL REQUIRMENT: Employee is required to walk, bend, stoop, lift, twist, turn and stand a significant degree while visiting locations. Work environment sometimes steady with occasional high stress and short deadlines requiring long hours. Moderate lifting 50 lbs maximum with frequent lifting and/or carrying objects up to 25 lbs. Frequent use of computer keyboard. Good finger dexterity and feeling; talking, hearing, smelling and visual acuity. WORKING CONDITIONS Ability to work flexible hours Must have a reliable vehicle Must carry a cell phone Work in climate controlled atmosphere majority of time. Employee is occasionally exposed to dusts and dirt. Noise level in the work environment is usually moderate. Qualifications MINIMUM QUALIFICATIONS FOR CONSIDERATION: Bachelor's Degree in Business, Retail Management or related fields (eight years progressive equivalent experience may be substituted for degree) KNOWLEDGE, SKILLS, AND ABILITIES: All aspects of merchandising, market planning, community and staff relations and business administration Three to five years experience in management, supervisor and budgeting in a department/variety/multi-type store Proven ability to lead and manager people and situations effectively Strong organizational and communication (oral and written) skills Computer literate and conversant with logistics and MIS systems Resale, donations, and community relations preferred Experience working with people with disabilities preferred Additional Information PLEASE APPLY ONLINE AT WWW.OKGOODWILL.ORG/EMPLOYMENT FOR JOB ID 911 . More information about our organization and specific openings can be viewed on our website at *********************** Equal Opportunity Employer
    $109k-161k yearly est. 60d+ ago
  • Enrollment and Support Assistant

    Goodwill Industries of Central Oklahoma 4.2company rating

    Goodwill Industries of Central Oklahoma job in Oklahoma City, OK

    JOB SUMMARY: This position provides leadership to the Recruitment team and serves the Goodwill employment program initiatives through recruitment, coordination, and community partnerships. This position includes administrative oversight and process management for the recruitment, employment, and training teams and is responsible for the day-to-day operations within recruitment, training, and services units. Starting Pay: $22.00/ hour Benefits: * Medical * Dental * Vision * Life * 401k * *All employees are eligible for the RISE program at Goodwill. RISE helps employees gain the skills they need for personal and career growth through career guidance, job training, and support for lifes challenges. ESSENTIAL JOB FUNCTIONS: * Supports recruitment, employment, and training teams in achieving established outcome goals. * Collects, organizes, and reports data to support strategic planning and performance measurement. * Develops and maintains partnerships with community agencies to strengthen collaboration and enhance program reach. * Coordinates events and activities for the Mobile Training Unit, REPP (Re-entry Employment Preparation Program), and YEPP (Youth Employment Preparation Program), including prerelease and post-release support efforts. * Serves as the primary point of contact for grants, partnerships, billing, invoicing, and recruitment related service delivery. * Manages client enrollment processes and ensures timely and accurate data entry into client management systems. * Provides administrative support to Workforce Development staff, including scheduling, travel coordination, timesheet collection, and roster creation. * Assists with accreditation and compliance documentation, ensuring accuracy and adherence to established standards. * Collaborates with the Training Department to support employment placement for program completers. * Monitors budget activity and manage purchasing for program materials, books, and supplies. Prepares and maintains Standard Operating Procedures (SOPs) and Workforce Development policies. * Generates reports and tracks performance metrics as required. * Represents the organization at community and networking events to promote services and build partnerships. * Participates in staff meetings, inter-agency collaborations, and special projects as assigned. * Adheres to all Goodwill safety policies, regulations, and training requirements. * Performs other related duties as assigned. Enrollment and Support Assistant Job Description ? QUALIFICATIONS: * Associates degree or higher preferred, or comparable work experience and skill attainment. * Excellent communication skills and the ability to work effectively with other team members. * Proficient in MS Office Suite including Word, PowerPoint, Excel, Google Apps, and Outlook and able to navigate the internet easily. * Must maintain valid Oklahoma drivers license, current auto insurance and tag. * Must maintain a good driving record and pass MVR check. * Must pass OSBI/DOC background check as well as drug screening. CORE COMPETENCIES: To perform the job successfully, an individual should demonstrate the following: * Live our Values of Respect, Integrity, Commitment, and Innovation. * Fun, creative, energetic, and oriented toward serving other people. * Results Driven * Customer Focus * Strong Communication Skills * Job Skills Knowledge * Strong Team Member KNOWLEDGE, SKILLS, AND ABILITIES: * High level of attention to detail. * Strong organizational skills, and the ability to work on several projects simultaneously. * Excellent verbal and written communication skills. * Good interpersonal skills: able to work well with a wide range of people. * Demonstrate dependability through good attendance and adherence to timelines and schedules. * Problem-solving skills. * Initiative to accomplish tasks with little or no supervision in a timely manner. * Maintain a positive, friendly attitude and a neat, clean, and well-groomed appearance. * Ability to complete and maintain: o CPR and First Aid certifications PHYSICAL REQUIREMENTS: The characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions. * This work is sedentary and requires the following physical activities: Sitting or standing for long periods of time; occasional bending, squatting, kneeling, stooping; good finger dexterity and feeling; frequent repetitive motions; talking, hearing, and visual acuity. * Frequent lifting of 20 pounds, or more with assistance. * Employee is required to operate a computer. WORKING CONDITIONS: * Work in a climate-controlled environment most of the time. * Low-moderate noise level. * Works 40 hours per week or more when required. * Must be willing to work a flexible schedule when necessary. * Local travel up to 30% of the time typically day events. NOTE: The above statements are intended to describe the general nature and level of work performed by an employee in this position. These statements are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of employees in this position.
    $22 hourly 13d ago
  • Director of Warehouse, Logistics and Post Retail

    Goodwill Industries of Central Oklahoma 4.2company rating

    Goodwill Industries of Central Oklahoma job in Oklahoma City, OK

    JOB SUMMARY: As a Director of Operations, you will direct and supervise operations of Post Retail, Distribution Center, Transportation and Donor Acquisition in accordance with company policies and procedures to attain financial strength and growth of the department. Direct Reports: Manager of Warehouse and Transportation, Outlet Store Manager, and Donation Center Area Managers. Indirect Reports: Warehouse Shift Leaders, Drivers, Forklift Operators, Baler Operators, Post Retail Processors, Outlet Store staff, Attended Donation Center Attendants, Attended Donation Center Attendant Floaters. Benefits: * Medical * Dental * Vision * Life * 401k * *All employees are eligible for the RISE program at Goodwill. RISE helps employees gain the skills they need for personal and career growth through career guidance, job training, and support for lifes challenges. ESSENTIAL JOB FUNCTIONS: * Through words and actions, support Goodwill Central Oklahoma Mission, Vision, and Values; furthermore, actions and decisions will align with organizational guiding principles. * Maintain agency, employee, and participants confidentiality. Violation of confidentiality may be cause for termination. * Direct and effectively manage all distribution center and post retail operations maximizing the value of all recyclable material and reducing waste. * Oversee and establish Donated Goods logistics schedules, delivery times, transport costs and efficiency. * Be proficient in all distribution center and post retail processes and donation centers processes. * Oversee post retail and distribution center productivity and post retail and distribution center processes. * Oversee donation centers processes, productivity, and appearances. * Supervise, coach, and train the Post Retail, Distribution Center and Transportation, and Donation staff. * Foster a positive and effective relationship with all departments and vendors. * Manage recruitment of management, drivers, distribution center, and ADC staff as needed. * Ensure timely dispatch of donations and empty equipment to and from ADCs, retail stores, and distribution center. * Manages, maintains, and improves donation acquisition/drive activities through non-traditional channels by networking, relationship management, and implementing new ideas to generate revenue. Plans, coordinates, and participates in donation events. * Accountable for fleet vehicles including but not limited to oversight of optimizing efficiency by maintaining schedule of fleet, preventative maintenance, and service records as well as implementation of improved processes and methods to generate an acceptable Return on Investment. * Ensure that all equipment (e.g., tractors, trailers, box trucks, balers, and other material handling equipment) has maintenance policies and that they are consistently followed. * Assist in budgeting and planning of donated goods areas in Post Retail, Distribution Center, Transportation, and ADCs. * Develop and implement all continuous quality activities for processes and procedures. * Work with leadership to achieve overall departmental and Agency goals. * Ensure compliance with all laws, DOT regulations, CARF standards, safety and security policy and procedures. * Conduct all staff meetings as required. * Attend meetings and trainings as required. * Review and be familiar with Goodwill Central OK safety policies, programs and procedures and adhere to all safety rules, regulations, and safety codes. Attend safety training and meetings and report on any unsafe work conditions, accidents, or injuries immediately. ADDITIONAL RESPONSIBILITIES: * Perform other duties and projects as required by management. QUALIFICATIONS: * High school diploma or GED, required. * Bachelors degree, preferred. * 10 years of warehouse/logistics proven working experience in a supervisory role, required. * Valid Oklahoma Drivers License, CDL preferred. * Car Insurance Verification required. * Must pass MVR check and maintain a good driving record. * Must be 21 years old. * Ability to speak, read and write the English language. * Reliable transportation and communication required. KNOWLEDGE, SKILLS, AND ABILITIES: * High level of attention to detail. * Excellent verbal and written communication skills. * Strong organizational skills and the ability to work on several projects at once. * Strong sense of internal and external customer service. * Strong knowledge of DOT guidelines and truck driver compliance. * Excellent motivational and diplomatic skills. * Strong time management skills and demonstrate adherence to timelines and schedules. * Ability to create change inter and intra departmentally. * Good interpersonal skills: able to work well with a wide range of people. * Ability to perform as a leader. * Experience in immediate and long-range planning, goal setting and implementation. * Financial budgeting and analysis. * Ability to complete and maintain: * CPR and First Aid certifications CORE COMPETENCIES: To perform the job successfully, an individual should demonstrate the following: * Commitment to our Mission, Lives the Values, and Ignites the Vision * Results Driven * Critical Thinking * Business Acumen * Negotiating Skills * Develops Direct Reports and Self PHYSICAL REQUIRMENT: The characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions. * This work is physical and requires the following activities: Standing, twisting, bending, kneeling, grasping, and reaching for long periods of time; good finger dexterity and feeling; frequent repetitive motions; talking, hearing, and visual acuity. * The ability to push, pull and lift up to 50 pounds, or more with assistance. * Must be able to maneuver 200 pounds, pull utility carts on wheels on and off trucks. Employee is required to operate a computer, and handle textiles and donated goods. WORK ENVIRONMENT: * Works in warehouse environment most of time and will be exposed to airborne particles such as dust, mold, dirt, and pollen as well as extreme heat and cold. * Must be available to work during operating hours as needed for business operations. Work schedules may include days, evenings, weekends, holidays, and black periods which may vary from week to week. * Occasional travel required. * Works 40 hours per week or more when required. * Moderate-high noise level. NOTE: The above statements are intended to describe the general nature and level of work performed by an employee in this position. These statements are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of employees in this position.
    $69k-109k yearly est. 9d ago
  • Security Supervisor (Crest)

    Oklahoma Goodwill 4.2company rating

    Oklahoma Goodwill job in Oklahoma City, OK

    JOB SUMMARY: To plan, direct, coordinate, train and supervise Goodwill Security Officers, operations, and prepare work schedules. The Supervisor will primarily work 2nd/3rd shifts during the hours between 10pm-6am. Direct Reports: Security Officers Hours: 10:00am - 6:00pm Schedule: Monday - Tuesday Off Pay: $18.75 per hour ESSENTIAL JOB FUNCTIONS: Punctual and dependable attendance. Maintain a positive customer service attitude while interacting with clients, employees, customers, and visitors. Will fill in for Security Management and Security Officers as needed. Supervise security officers at ten or more contract sites. Manage, request, and maintain all supplies and equipment. Plan, assign, and evaluate the work performance of security personnel. Coordinate with Security Manager to train employees, monitor/approve timecards, manage safety, and staff accountability expectations. Become proficient in CCTV operations and train all site security officers. Conducts random inspections on Officers to ensure appearance standards and conduct are meeting requirements. Coach all officers on the Elements of Proof regarding shoplifting. Perform a broad range of supervisory responsibilities over others. Interpret customer needs and provide solutions while conforming to industry and Oklahoma CLEET standards. Produce written documents with clearly organized thoughts using proper sentence construction, punctuation, and grammar. Work continually with the Security Manager and Assistant Manager to ensure compliance with stated mission, goals, regulations, and guidelines. Communicate with Security Manager and Assistant Manager, customers, clients, and the public. Prepare and administer schedules for all security officers. Review and be familiar with Goodwill of Central Oklahoma safety policies, programs and procedures and adhere to all safety rules, regulations, and safety codes. Attend safety training and meetings and report any unsafe work conditions, accidents, or injuries immediately. Administer First Aid and CPR if required. ADDITIONAL RESPONSIBILITIES: Perform other duties and projects as required by management. QUALIFICATIONS: High school diploma or GED, preferred. Valid CLEET Phase I and II certifications issued by the State of Oklahoma, required. 2 years supervision and management experience preferred. 3 years of experience CLEET, law enforcement, or military service, preferred. Must be 21 years old. Valid Oklahoma Driver s License and Car Insurance verification required. Must pass OSBI/DOC background check. Must pass MVR check and maintain good driving record. Ability to speak, read, and write the English language. Reliable transportation and means of communication required. CORE COMPETENCIES: To perform the job successfully, an individual should demonstrate the following: Functional/Technical Skills: Has the functional and technical knowledge and skills to do the job at a high level of accomplishment. Dependability: Punctual, reliable, trustworthy, and consistent in performance and behavior. Ownership: Proactive, accountable and committed to continuous improvement in products and services. Interpersonal Skills: Effectively communicates, interacts and works with others. Customer Focus: Meets the expectations of internal and external customers; gets firsthand customer information and uses it for improvement in services; establishes and maintains effective relationships with customers and gains their trust and respect. Commitment to our mission and Lives the Values KNOWLEDGE, SKILLS, AND ABILITIES: High level of attention to detail. Excellent verbal and written communication skills. Strong organizational skills and the ability to work on several projects at once. Strong sense of internal and external customer service. Strong time management skills and demonstrate adherence to timelines and schedules. Good interpersonal skills: able to work well with a wide range of people. General knowledge of Oklahoma law. Ability to complete and maintain: CPR and First Aid certifications Ability to observe or monitor objects or work activity to determine compliance with operating or safety standards. Proficiency in Microsoft Office products such as Word, Excel, PowerPoint, and Outlook. PHYSICAL REQUIRMENTS: The characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions. This work is physical and requires the following activities: Standing, walking, stooping, and bending for long periods of time (approximately 8 hours a day); good finger dexterity and feeling; frequent repetitive motions; talking, hearing, and visual acuity. Good physical, mental and emotional health. Ability to lift/carry 35 pounds, or more with assistance. Ability to stay awake, no music/cell phone utilization. Employees are required to operate a computer and CCTV equipment. WORK ENVIRONMENT: Work in a climate-controlled environment most of the time. When filling in for security officer vacancies, works in all weather conditions such as rain, snow, sleet, heat and cold. Must be able to work flexible hours which may require various security posts including nights, weekends, and holidays. Low-moderate noise level. NOTE: The above statements are intended to describe the general nature and level of work performed by an employee in this position. These statements are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of employees in this position.
    $18.8 hourly 7d ago
  • E-Commerce Customer Service Specialist

    Goodwill Industries of Central Oklahoma 4.2company rating

    Goodwill Industries of Central Oklahoma job in Oklahoma City, OK

    JOB SUMMARY: The primary role of the E-commerce Customer Service Specialist is to respond to all customer inquiries via email or phone. In addition, they will manage the local pick up process for items won by individuals who want to pick up their item instead of having it shipped to them. Starting Pay: $13.25 / hour Direct Reports: This is not a supervisory position ESSENTIAL JOB FUNCTIONS: * Reviews and responds to all customer inquiries within 1 business day. * Prepares items for pick up that the customer elected to pick up locally or were designated as local pick up only when listed on the site. * Maintain log of all items signed for as local pick up. * Follows all policies and procedures established by shopgoodwill.com and by Goodwill Central Oklahoma. * Assists in maintaining overall E-commerce department appearance, including cleanliness of facility and housekeeping to Agency standards. * Maintains a positive work environment by behaving and communicating in a positive manner with co-workers and the management team. * Attend all meetings and training as required by the organization. * Review and be familiar with Goodwill of Central Oklahoma safety policies, programs and procedures and adhere to all safety rules, regulations, and safety codes. Attend safety training and meetings and report any unsafe work conditions, accidents, or injuries immediately. ADDITIONAL RESPONSIBILITIES: * Perform other duties and projects as required by management. QUALIFICATIONS: * High School diploma or GED. * 6 months experience in a customer service role * Must be 18 years old. * Ability to speak, read and write the English language. * Reliable transportation or the ability to consistently work scheduled days. * Bilingual a plus. CORE COMPETENCIES: To perform the job successfully, an individual should demonstrate the following: * Live the Values * Results Driven * Customer Focus * Communication * Job Skills Knowledge * Builds/Leads Teams KNOWLEDGE, SKILLS, AND ABILITIES: * High level of attention to detail. * Excellent verbal and written communication skills. * Strong organizational skills and the ability to work on multiple projects at once. * Strong sense of internal and external customer service. * Ability to adapt to growth and a changing environment within the Agency. * Good math skills, reading skills and basic accounting knowledge. * Good interpersonal skills: able to work well with a wide range of people. * Strong time management skills and demonstrate adherence to timelines and schedules. * Good follow through on projects and deliverables. * Good problem-solving skills. * Ability to complete and maintain: * Proficiency in Microsoft Office products such as Word, Excel, PowerPoint, and Outlook. PHYSICAL REQUIREMENTS: The characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. * This work is physical and requires the following activities: Standing, walking, twisting, bending, grabbing, and reaching for long periods of time; occasional squatting, kneeling, stooping; good finger dexterity and feeling; frequent repetitive motions; talking, hearing, and visual acuity. * The ability to push, pull and lift up to 25 pounds, or more with assistance. * Employee is required to operate a computer and handle donated goods. WORK ENVIRONMENT: * Works in climate-controlled warehouse environment most of time but will be exposed to airborne particles such as dust, mold, dirt, and pollen as well as extreme heat and cold. * Must be available to work during operating hours as needed for business operations. Work schedule may include days, evenings, holidays and blackout periods, weekends may be required. * Works up to 30 hours per week. * Moderate noise level.
    $13.3 hourly 25d ago
  • IT Help Desk Support - Part Time

    Goodwill Industries of Central Oklahoma 4.2company rating

    Goodwill Industries of Central Oklahoma job in Oklahoma City, OK

    Join One Amazing Company! Goodwill of Central Oklahoma is seeking individuals who have a desire to help us grow our mission. Working at Goodwill is more than a job. You will be supporting our mission to provide training, employment and supportive services for people with disabilities or disadvantages who seek greater independence. With our community's donations and contract services we generate the money needed to support our mission programs and employ over 700 employees in the greater Oklahoma City area! Job Description JOB SUMMARY: This part-time position is responsible for assisting Help Desk Technician in providing IT support and assistance to end users and consists of answering help desk calls and troubleshooting and resolving related IT issues. This position will also assist in general IT projects as assigned. ESSENTIAL JOB FUNCTIONS: • Receive phone calls, and log and complete work tickets for company-wide hardware and software issues. • Provide application and hardware support for end users, troubleshoot and support all applications, hardware, software installed on end user computers company wide • Install and update various applications, including Flash, Adobe Reader, Java, Windows • Install and run network cable at new locations • Organize and maintain clean, orderly IT office. ADDITIONAL RESPONSIBILITIES: • Perform other duties and projects as required by management. • Provide cursory evaluation and examination of donated computer goods for resale. • May train staff users to use equipment. Qualifications EDUCATION/EXPERIENCE: • 6 months experience troubleshooting PC/software related issues • 1 year of IT Help Desk Experience preferred. • Excellent customer service and problem solving skills, preferably in a retail environment • IT Certification strongly preferred. KNOWLEDGE, SKILLS, AND ABILITIES: • Knowledge of LAN/WAN connections, local printers, cable installation helpful. • Knowledge of PC repair • Strong knowledge in all Microsoft applications. • Good organizational and time management skills. • Demonstrate dependability through good attendance and adherence to timelines and schedules. • Good follow through on projects and deliverables. • Good analytical and problem-solving skills. • Demonstrate resourcefulness and ability to take initiative in development and completion of projects Additional Information DO NOT APPLY THROUGH THIS WEBSITE. PLEASE APPLY ONLINE AT WWW.OKGOODWILL.ORG for this position. More information about our organization and specific openings can be viewed on our website at *********************** Equal Opportunity Employer
    $32k-38k yearly est. 4h ago
  • Donation Attendant

    Goodwill Industries of Central Oklahoma 4.2company rating

    Goodwill Industries of Central Oklahoma job in Oklahoma City, OK

    Please apply online at ********************************* Join One Amazing Company! Goodwill of Central Oklahoma is seeking individuals who have a desire to help us grow our mission. Working at Goodwill is more than a job. You will be supporting our mission to provide training, employment and supportive services for people with disabilities or disadvantages who seek greater independence. With our community's donations and contract services we generate the money needed to support our mission programs and employ over 600 employees in the greater Oklahoma City area! 5 Opportunities Available! Job Description Works independently at a donation center processing donations as they are received. ESSENTIAL JOB FUNCTIONS: Makes decisions about quality of donations and accepts or declines donation, with appropriate communication to customers. Greets public in professional, cheerful manners, and provides customers with detailed written receipts. Keep work and public areas neat, clean and orderly. Maintains GICO equipment and property in good working condition and follows quality control standards. Opens, closes and secures ADC at the end of shift. Prepares and submits daily activity reports, tallies and inventories as assigned. Reviews and is familiar with Goodwill Industries of Central OK safety policies, programs and procedures. Adheres to all safety rules, regulations and safety codes, and attends safety training sessions and necessary safety meetings. Punctual & dependable attendance Attends training as required Abide by the policies and procedures as set forth by management. Qualifications GED or equivalent preferred. Demonstrates experience in areas of customer service or interaction preferred. Works 40-hour work week with variable hours and occasional overtime. Must be able to lift 50 pounds. Must be able to maneuver 200 pounds, pull utility carts on wheels on and off trucks. Must be able to stand, bend, kneel and reach for long periods of time (up to 8 hours a day) Good finger dexterity and feeling; frequent repetitive motions; talking, hearing, and visual acuity. WORKING CONDITIONS: Work schedule may include days, evenings, weekends, and holidays. Work in climate controlled atmosphere majority of time. Work in variable climate outside, including severe weather conditions. Additional Information Positions available at the following locations: 2125 W. 15th Edmond, OK 73003 11122 N. Rockwell Oklahoma City, OK 73112 6209 N Meridian Oklahoma City, Ok 1204 Interstate Dr. Norman, OK 73072 Starting pay is $8.00 per hour. Please apply online. More information about our organization and specific openings can be viewed on our website at *********************** Please apply online at ********************************* Equal Opportunity Employer
    $8 hourly 60d+ ago
  • Post Retail Processor (S. Western & Reno)

    Goodwill Industries of Central Oklahoma 4.2company rating

    Goodwill Industries of Central Oklahoma job in Oklahoma City, OK

    JOB SUMMARY: This position will perform various tasks to support the Donated Goods Post Retail operations by processing, sorting and transferring donations utilizing equipment efficiently and safely for salvage and post retail sales. This is not a supervisory role. Starting Pay: * $13.00 per hour Benefits: * Medical * Dental * Vision * Life * 401k * *All employees are eligible for the RISE program at Goodwill. RISE helps employees gain the skills they need for personal and career growth through career guidance, job training, and support for lifes challenges. ESSENTIAL JOB FUNCTIONS: * Punctual and dependable attendance. * Process items that are salable, clean and safe. * Sort salvage donations by category for preparation of final sale * Safely operate and transfer donations between material handling equipment utilizing hydraulically operated bailing and tipper equipment. * Meet minimum daily production goals. * Demonstrates adherence to all policies, procedures and safety practices. * Maintain a clean and organized warehouse by sweeping floors, disposing of debris, and ensure work areas are free of hazards. * Provide good customer service to outlet store personnel, customers, and donors. * Review and be familiar with Goodwill of Central Oklahoma safety and security policies, programs and procedures and adhere to all safety rules, regulations and safety codes. Attend safety training and meetings and report on any unsafe work conditions, accidents or injuries immediately. ADDITIONAL RESPONSIBILITIES: * Perform other duties and projects as required by management. QUALIFICATIONS: * High school diploma or GED, preferred. * Ability to thrive in a fast-paced, deadline driven work environment. * Equipment operation experience preferred, i.e., pallet jacks, baler, tipper, forklift, etc. * Ability to speak, read and write the English language. * Reliable transportation and communication, required. 1 CORE COMPETENCIES: To perform the job successfully, an individual should demonstrate the following: * Commitment to the Mission and Live the Values. * Results Driven: meets organizational expectations. * Functional/Technical Skills: has functional and technical skills for the job. * Dependability: Punctual, reliable, trustworthy in performance and behavior. * Customer Focus: meets expectations of internal and external customers. KNOWLEDGE, SKILLS, AND ABILITIES: * Ability to follow verbal and written instructions accurately. * Adapts to routine tasks and able to follow established procedures consistently. * Effectively communicates, interacts, and works with others. * Attention to detail. * Work well under supervision and respond positively to direction. * Basic understanding of warehouse safety procedures. PHYSICAL REQUIREMENTS: The characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. * This work is physical and requires the following activities: Standing, twisting, bending, kneeling, grasping, and reaching for long periods of time; good finger dexterity and feeling; frequent repetitive motions; talking, hearing, and visual acuity. * Frequent walking and long extended periods of time on foot. * The ability to push, pull and lift to 50 pounds, or more with assistance. WORK ENVIRONMENT: * Works in warehouse environment will be exposed to airborne particles such as dust, mold, dirt and pollen as well as extreme heat and cold. * Must be available to work during operating hours as needed for business operations. The work schedule may include days, evenings, weekends, holidays which may vary from week to week as well as occasional overtime when approved by management. * Moderate noise level. * Works 40 hours per week or more when required. NOTE: The above statements are intended to describe the general nature and level of work performed by an employee in this position. These statements are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of employees in this position
    $13 hourly 23d ago
  • 3rd Key

    Goodwill Industries of Central Oklahoma 4.2company rating

    Goodwill Industries of Central Oklahoma job in Oklahoma City, OK

    Join One Amazing Company! Goodwill of Central Oklahoma is seeking individuals who have a desire to help us grow our mission. Working at Goodwill is more than a job. You will be supporting our mission to provide training, employment and supportive services for people with disabilities or disadvantages who seek greater independence. With our community's donations and contract services we generate the money needed to support our mission programs and employ over 600 employees in the greater Oklahoma City area! Please apply online at ********************************* Job Description JOB SUMMARY: This position is responsible for assisting the store management in daily management responsibilities. ESSENTIAL JOB FUNCTIONS: Provide excellent customer service and train employees in customer / contributor service skills. Maintain attractive store presentation by proper colorization, cleanliness, store layout, signage and displays. Assist in preparation of daily reports. Open and close cash registers, performing tasks such as counting money, separating charge slips, GC vouchers, balancing cash drawers, and making deposits. Prepare and make bank deposits. Assist in sales and processing of items. Reviews and is familiar with Goodwill Industries of Central OK safety policies, programs and procedures. Adheres to all safety rules, regulations and safety codes, and attends safety training sessions and necessary safety meetings. Conducts store monthly safety inspections in conjunction with Store Manager to identify any potential hazards. Maintain safety log and coordinates safety drills. Punctual & dependable attendance is required. Attends training as required. Abide by the policies and procedures as set forth by management. Qualifications High School degree or equivalent preferred. Prior retail experience or customer service/ relations experience preferred. 6 months supervisory experience preferred. Must be able to stand, twist, bend, kneel and reach for long periods of time (up to 8 hours a day). Good finger dexterity and feeling; frequent repetitive motions; talking, hearing, and visual acuity. Frequent lifting (up to 50 lbs) Retail store environment. Work schedule may include days, evenings, weekends, holidays and occasional overtime, when approved by manager. Additional Information Starting pay is $10.00 per hour. Please apply online at ********************************* Equal Opportunity Employer
    $10 hourly 4h ago
  • Groundskeeper (Oklahoma City Area)

    Goodwill Industries of Central Oklahoma 4.2company rating

    Goodwill Industries of Central Oklahoma job in Oklahoma City, OK

    JOB SUMMARY: The primary responsibility of the Groundskeeper involves the upkeep and grounds maintenance of all contracted properties to maintain and enhance curb appeal. This is not a supervisory role. Starting Pay: * $16.00 per hour Benefits: * Medical * Dental * Vision * Life * 401k * *All employees are eligible for the RISE program at Goodwill. RISE helps employees gain the skills they need for personal and career growth through career guidance, job training, and support for lifes challenges. ESSENTIAL JOB FUNCTIONS: * Punctual and dependable attendance. * Operate equipment to maintain lawns such as mowers and trimmers to maintain lawn and grass, care for plants, trees, and shrubs. * Cuts, rakes, and will provide routine clean-up to include removal of unwanted, dead or damaged trees and plants. * Provides ground maintenance in all seasons. * Responsible for snow and dirt removal from buildings, lots and sidewalks. * Utilize shovels and other hand equipment to spread mulch, dirt, seed and lawn care chemicals as needed. * Completes grounds work as directed which may include picking up and emptying trash containers, cleaning dumpster areas, disposing of trash, garbage, pet waste, litter, and removing debris. * Keeps the grounds and exterior environment of a facility in a clean, attractive, orderly, safe, and healthy condition. * Maintains sidewalks and walking areas clear of loose grass and brush. * Thoroughly clean breezeways by removing cobwebs, bugs in lights, and wiping down exterior doors and handrails. * Set up and take down tables, chairs and any other equipment for outdoor events. * Perform routine cleaning and maintenance on gardening and ground equipment. * Must be groomed and wear clean work attire as required and maintain a professional image. * Attend all required trainings as necessary. * Review and be familiar with Goodwill of Central Oklahoma safety policies, programs and procedures and adhere to all safety rules, regulations and safety codes. Attend safety training and meetings and report any unsafe work conditions, accidents or injuries immediately ADDITIONAL RESPONSIBLITIES: * Perform other duties as assigned by management. QUALIFICATIONS: * GED or high school diploma preferred. * One-year related experience and/or training preferred. * Must be 21 years old. * Must pass OSBI/DOC background check. * Must have a valid OK Driver license. * Reliable transportation and communication required. CORE COMPETENCIES: To perform the job successfully, an individual should demonstrate the following: * Commitment to our Mission and Lives our Values. * Functional/Technical Skills: knowledge and skills to do the job. * Customer Focus: Meets the expectations of internal and external customers. * Interpersonal Skills: Effectively communicates, interacts, and works with others. * Dependability: Punctual, reliable, trustworthy, and consistent in performance and behavior. * Ownership: Proactive, accountable, and committed to continuous improvement in service. KNOWLEDGE, SKILLS, AND ABILITIES: * High level of attention to detail. * Able to operate various maintenance tools, lawn maintenance equipment such as mowers, trimmers, blowers, and irrigation equipment. * Follows all safety protocols while working with a variety of cleaning supplies/equipment. * Able to manage time efficiently and work well when supervisor is not present. * Able to demonstrate adherence to timelines and schedules. * Willingness to perform routine and repetitive tasks. * Works in a fast-paced environment with a positive attitude toward customer service. PHYSICAL REQUIREMENTS: The characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions. * This work is physical stamina and requires the following activities: Standing, walking, twisting, bending, grabbing and reaching for long periods of time; occasional squatting, kneeling, stooping, climbing ladders or stairs to access various areas of the property; good finger dexterity and feeling; frequent repetitive motions; talking, hearing, smelling and visual acuity. * Required to push/pull items and reach overhead and move equipment. * Must be able to hear to detect sounds indicating potential issues, such as machinery noises or alarms. * The ability to lift 50 pounds, or more with assistance. * This position requires flexibility to work onsite, primarily outdoors. * This is considered a safety sensitive position. No level of impairment from drugs, alcohol or prescription medications will be acceptable while performing the essential functions of this job. WORK ENVIRONMENT: * Works in an uncontrolled climate and will be exposed to all weather conditions 100% of the time while performing job duties. * May require working in confined spaces, heights, and potentially hazardous areas. * Able to work a minimum of 40 hours per week. Works a variable schedule as needed for business operations which may include days, evenings, weekends and holidays as well as overtime when required by management. * Moderate to loud noise exposure due to equipment use and when events occur. NOTE: The above statements are intended to describe the general nature and level of work performed by an employee in this position. These statements are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of employees in this position.
    $16 hourly 35d ago

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