Customer Service Associate jobs at Goodwill Industries of Greater NE

Outlet Customer Service/Floor Supervisor REPORTS TO: Outlet Store Manager Our Mission Goodwill Industries empowers individuals with disabilities and other barriers to employment to gain independence through the power of work. The first Goodwill in the New York Metropolitan area originated in Brooklyn in 1915. Over 100 years later, we're helping more than 45,000 people a year - through our 40 stores and 57 programs - to more fully and independently participate in society. Overview The Outlet Customer Service/ Floor Supervisor is responsible for supporting the Outlet Store Manager in the daily Front Operation of the Outlet and overall customer service experience. This includes to ensure that all office and Cash handling is in compliance with Goodwill Policy and Procedure. He/she will demonstrate leadership by modeling the Goodwill NYNJ CARE service standards to elevate Outlet sales performance. This individual will help to train, develop and coach all Front-End Store associates/Outlet Specialists to achieve all set expectations. The Customer Service / Floor Supervisor can execute all operational functions to Brand standards and drive positive customer experiences in the absence of the Store Manager. Key Responsibilities First and foremost, through front end leadership, ensure that operational policies and procedures are being properly carried out at the store level and customer satisfaction standards are being met within the Outlet Ensure the best possible experience and that every customer is engaged, and they receive the best possible service and the atmosphere is positive and safe. Ensure all Merchandise Rotations are executed smoothly, and the Outlet Atmosphere is positive and safe for all customers. (This includes crowd control and safety reinforcement) (This includes crowd control and safety reinforcement) Meet and exceed customer expectations, driving positive sales growth and Brand experience by modeling the CARE service model. Ensure the Outlet selling floor is neat, clean, organized and always reflects the correct visual image. (including cash wrap and Outlet front entrance.) Participate in Outlet front end staffing, training and scheduling activities to ensure competent associates are hired to properly service our customers; communicate any issues to operations management. Provide regular coaching and feedback to Front associates regarding customer satisfaction and appropriate sales presentation to ensure desired operations results and metrics are understood and being met. Provide positive feedback and appreciation to staff, to increase their engagement that may result in increased productivity. Develop and retain talented employees, by coaching in the moment and providing feedback to the Store manager to support training and development. Partner with the Outlet Operations team to ensure the execution of merchandise flow to the salesfloor and visual merchandising standards within the Outlet are met. (This includes partnering with Senior Management on Strong Visual execution of the Showcase Program.) Coordinate with Specialists Team /Floor Associates to ensure that Outlet Salesfloor Is prepared for every merchandise rotation. (This includes recovery of the sales floor, and merchandise adjustments.) Proactively resolve customer concerns consistent with Company policy and focused on positive customer experience. Partner quickly with store leadership team on elevated customer issues. Capture customer data utilizing Company tools (POS), for the purpose of connecting with the customer, building relationships and personalizing future customer development opportunities. Perform sales transactions quickly and accurately in accordance with established cash control procedures and customer service guidelines. Drive Goodwill brand loyalty through knowledge of Goodwill Rewards program, consistently informing customers of the benefits of participation. Support store operations by maintaining loss prevention awareness. Be Aware of all Loss prevention on the front end. (This Includes Train /Develop Front End Staff to be sure that all items are checked out with accuracy. (Cart Checking, Line Busting) advising Senior management of any unusual activity.) Ensure that all Outlet office functions - including cash handling, store deposit paperwork, etc. - are being completed accurately and in a timely manner. (This includes all Audits being performed in accordance with Best Practice and GWNYNJ Policy and Procedure.) Understand and adhere to all company policy and procedures. (Lead by Example) Serve as floor leader or manager-in-charge during absence of Senior Outlet Store Managers Participate in open and close procedures Perform other duties and tasks as assigned by Store Manager. Key Requirements 1+ years of retail sales or customer service experience. Proven ability to drive and exceed individual and store results. Proven ability to build lasting relationships with customers and colleagues. Ability to adapt to and engage with different customers. Strong verbal and written communication skills with customers, sales leadership team and colleagues. Demonstrated collaborative skills and ability to work well within a team. Ability to receive feedback and take action when appropriate. Accuracy and attention to detail required. Ability to work a flexible schedule based on business needs which includes, evenings, weekends and holidays. Ability to handle multiple tasks while working in a fast‐paced and deadline‐oriented environment. Ability to work a flexible schedule based on business needs which includes, evenings, weekends and holidays. Willing to be Forklift Certified Additional Qualifications High School Diploma or Equivalent preferred. Strong interpersonal and communication skills (verbal and written). Must be able to stand for long periods of time and able to push/pull up to 50lbs and lift 25lbs. Must have open availability and able to work holidays. Your schedule will be based on business needs. Covid-19 Update - In alignment with New York City's decision to lift the private employer vaccination requirements, effective November 1, 2022, Retail Employees in NYC are now exempt from submitting vaccination proof and/or no longer required of submitting proof of weekly PCR/Antigen(Rapid) testing if they have requested medical/ religious accommodation. Retail stores in NJ and Upstate continue to be exempt as per New Jersey and New York State Guidelines.

The Customer Service Associate will provide professional, timely, and accurate responses to donors' queries via email or phone, ensuring that donors are treated respectfully and with due diligence related to Grassroots, Annual Giving, and Major Gifts. In addition, the Customer Service Associate will be pro-active regarding donors' automatic credit card payments, voicemails, emails, database updates and any correspondences incoming during non-business hours. Duties and Responsibilities include but are not limited to: Meeting service performance and transaction standards for Customer Service and striving to improve efficiency and effectiveness. Answer telephones; provide positive initial contact and follow-through to meet requests or solve donor concerns, as well as “upsell” when opportunity arises. Handle donor correspondences (i.e., voicemails and emails). Record phone donations and deliver the appropriate forms to the Data Processing Center for processing. Provide instruction to callers on how to donate by mail or online. Research and solve donor(s) issues. Provide information to units, members, donors and prospective members/donors on current programs. Follow up on rejected credit card transactions and credit cards that are about to expire. Outreach to donors on fundraising matters and demographic information as required. Complete short-term assignments. Maintain and update Salesforce database as necessary. Other duties as required Required Knowledge, Education or Experience BA or 1-3 years equivalent experience. Ability to work with both professional staff and volunteer leadership Excellent problem-solving skills, positive attitude with professional communication skills. Ability to transition easily from one activity to another. Ability to multi-task, managing multiple concurrent projects, while meeting deadlines under pressure. Excellent organizational skills and the ability to pay close attention to detail. Ability to work independently, as well as in a team environment.

Habitat for Humanity ReStores are nonprofit home improvement stores and donation centers that sell new and gently used furniture, appliances, home accessories, building materials and more to the public at a fraction of the retail price. ReStores are independently owned and operated by local Habitat for Humanity Affiliates. Proceeds are used to help build strength, stability, self-reliance and shelter in local communities and around the world. Job Description Position Objective As a Restore Customer Service Associate you will work as a team with store management, and associates to facilitate the completion of all store level tasks. This position greets customers and provides an enjoyable shopping experience for all customers; merchandises goods on the sales floor; and creates signage if necessary. You will perform a variety of tasks related to different departments of ReStore including cash register, Home Decor Merchandising, Furniture building Materials, Storage Warehouse and other store related areas and functions. Other tasks include complete daily organizational/cleaning task such as: o Cleaning out donation processing area o Maintain a safe working environment o Develop planograms, vignettes and work with management to develop creative ways to sell donated merchandise o Cleaning, dusting, mopping and emptying trash in all the areas of the store o Follow all safety standards and regulations as per Employee Handbook. o Provide other support and duties. Qualifications Minimum of 1 year of customer service and cash register experience. Knowledge of retail sales and/or retail experience. Ability to work in a retail/warehouse environment. Use of good judgement. Ability to lift 50 pounds. Additional Information Pay: $14/hour This is a fast paced position.

Job Description Client Advocate Specialist - Hotlines The Hotlines' Client Advocate Specialist fields calls to Safe Horizon's three 24-hour Hotlines: the Domestic Violence Hotline, the Crime Victims Hotline and the Rape and Incest Hotline. These hotlines provide crisis intervention, advocacy, and information and referrals to over 125,000 victims each year. The Client Advocate Specialist conducts thorough safety and needs assessments, and collaborates with callers to develop plans address needs within a supportive, client-centered framework. Responsibilities: Learn and integrate a trauma-informed, client-centered approach, using an anti-oppressive lens, into your work with clients. Engage clients contacting the Domestic Violence, Crime Victims and Rape and Sexual Assault Hotlines telephonically and via the TDD machine, a device for the hearing impaired Conduct thorough assessments for all callers, with a particular focus on ascertaining the safety of clients and their children. Identify and follow up on cues signaling potential exposure to risks to safety for clients and their children. When indicated, provide crisis intervention to address threats to a caller's physical and/or emotional safety. Coordinate such interventions with immediate supervisor, as needed. Safety plan with callers with identified safety risks. Per New York state mandate, report incidents of suspected child abuse or maltreatment/neglect to the Statewide Central Register of Child Abuse and Maltreatment. Conduct shelter assessments for domestic violence and rape/sexual assault victims seeking shelter and provide advocacy for them to access available shelter space Assess callers' needs and provide appropriate information and referrals to address them. Interface with web-based case management system and other technologies to conduct and document work. Participate in agency sponsored and external trainings on victimization issues Maintain cooperative working relationships with Safe Horizon programs and other NYC service providers. Conduct all aforementioned work with clients within a supportive, client-centered framework. Participate in weekly clinical supervision meeting with your supervisor using a reflective trauma informed approach to reviewing your work Undertake other tasks, as directed. Qualifications: Experience with and/or interest in consistent clinical supervision Experience working with crime victims preferred Bachelor's degree required, or relevant experience and training Required Skills: Ability to quickly establish rapport over the phone Experience conducting thorough assessments and demonstrated ability to do so telephonically Crisis intervention skills Excellent organizational skills, and an ability to multi-task with different technologies (talk on the phone and use several computer programs simultaneously) Demonstrated ability to stay calm in high-stress situations Demonstrated ability to help others creatively solve problems and address difficult challenges Demonstrated ability to react with flexibility and creativity to challenges on a daily basis Ability to work autonomously, and collaborate with colleagues effectively, in a fast-paced environment Clear and concise writing skills Ability to document work quickly within a digital case management system If hired, I agree to abide by all of Safe Horizon's rules and regulations, and understand that, if employed, my employment may be terminated with or without cause, and with or without notice, at any time, at the option of either the company or me. I further understand that no representation, whether oral or written by any representative or agent of the organization, at any time, constitutes a contract of employment. AmeriCorps, Peace Corps and other national service alumni are encouraged to apply. Technology Statement: Applicants may be responsible for providing the equipment and tools they need to work remotely as required, such as access to a computer, internet service, and phone service. Safe Horizon will discuss potential solutions with candidates and may assist where needed and agreed to in advance. Please follow this link to view complete EEO Law and complaint filing information: Know Your Rights: Workplace discrimination is illegal Hiring Range: $23.63- $26.58 Hourly Full-time Hours: 35 Hours per week Full-time Benefits: Vacation Time, Paid Sick Time, Holidays, Medical, Dental, Vision, 403(b) Retirement Plan, Company Life Insurance, Medical/Dependent Care Flexible Spending Accounts, Tuition Assistance Program, Commuter Benefits Program, Gym Reimbursement, Parental Leave, Employee Learning Center

Job Details Maple Shade Store - Maple Shade, NJ Full Time None $15.75 - $15.75 Hourly None Any RetailDescription Follow all Goodwill policies and safety procedures. Must possess professional etiquette. Successfully process register transactions, handle money, count down a drawer, and ask every customer for a Round-Up donation. Must achieve 40% Round-Up transaction average every month. Engages customers successfully using the following steps: a. Greet every customer 5 feet from you b. Focus on your customer c. Maintain a clean, neat, and organized store d. Walk, Talk, and Show e. Thank your customer for supporting our free job training and education initiatives f. Listen and respond appropriately to all customer concerns g. Engage customers at the register h. Effectively manage your register line i. Use good phone etiquette and answer within 3 rings j. Provide short, clear, timely announcements. Will receive cross-training as Donation-Utility Associate and Barcoder to promote individual employee growth and maintain company productivity. Train to complete opening and closing procedures as necessary. Must stock and maintain sales floor with newly processed merchandise. Maintain a clean, organized sales floor by recovering standards through sizing of merchandise and organization of wares and furniture. Maintains sales floor by recovering sales floor and dressing rooms. Establish or identify prices of goods via the type of merchandise, identifying markings, or asking for help from an on-site manager or supervisor. Ability to utilize systems, including phones and paging systems and make regularly scheduled announcements. Maintains interior and exterior of store in a neat, clean, and orderly manner (includes vacuuming, dusting, cleaning bathrooms, mopping floors, washing windows, etc.). Must maintain a clean and neat personal appearance at all times. Must wear company issued uniform. Regular attendance is required. All other essential duties as assigned. Benefits Overview: Benefit eligibility is tied to whether you are a full-time employee or part-time employee. Full-time employees, after satisfying the new hire waiting period, are eligible for Medical, Prescription, Dental, Vision, Life, Accidental Death & Dismemberment, Short-Term Disability, Long-Term Disability, PTO/Holidays, Discounts, Credit Union, Voluntary Benefits, and Mylo. Part-time employees scheduled to work between 30 and 37.5 hours per week, after satisfying the new hire waiting period, are eligible for Medical, Prescription, PTO, Discounts, Credit Union, Voluntary Benefits, and Mylo. Part-time employees scheduled to work less than 30 hours per week, after satisfying the new hire waiting period, are eligible for PTO, Discounts, Credit Union, Voluntary Benefits, and Mylo. Qualifications JOB QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Customer Service Ability to meet customer needs, understand their concerns, and resolve issues in a friendly and efficient manner. Honesty/Integrity Ability to be truthful and be seen as credible in the workplace. Sound and Timely decisions Using knowledge and experience to make sound decisions that will impact business goals and strategies; creates an environment where other Leaders and/or Team Members are empowered to make decisions. Reliability The trait of being dependable and trustworthy. Enthusiastic Ability to bring energy to the performance of a task. Accuracy Ability to perform work accurately and thoroughly. Ability to communicate and understand instructions, both verbal and written, in English. Must be able to work a flexible schedule on short notice, including night, weekends and occasionally long hours. Ability to meet physical demands of position. Vision corrected to within normal limits. Ability to function in a hectic work environment with occasional periods of high stress.

Job Details Pennsauken Store - Pennsauken, NJ Part-Time None $15.75 - $15.75 Hourly None Any RetailDescription Follow all Goodwill policies and safety procedures. Must possess professional etiquette. Successfully process register transactions, handle money, count down a drawer, and ask every customer for a Round-Up donation. Must achieve 40% Round-Up transaction average every month. Engages customers successfully using the following steps: a. Greet every customer 5 feet from you b. Focus on your customer c. Maintain a clean, neat, and organized store d. Walk, Talk, and Show e. Thank your customer for supporting our free job training and education initiatives f. Listen and respond appropriately to all customer concerns g. Engage customers at the register h. Effectively manage your register line i. Use good phone etiquette and answer within 3 rings j. Provide short, clear, timely announcements. Will receive cross-training as Donation-Utility Associate and Barcoder to promote individual employee growth and maintain company productivity. Train to complete opening and closing procedures as necessary. Must stock and maintain sales floor with newly processed merchandise. Maintain a clean, organized sales floor by recovering standards through sizing of merchandise and organization of wares and furniture. Maintains sales floor by recovering sales floor and dressing rooms. Establish or identify prices of goods via the type of merchandise, identifying markings, or asking for help from an on-site manager or supervisor. Ability to utilize systems, including phones and paging systems and make regularly scheduled announcements. Maintains interior and exterior of store in a neat, clean, and orderly manner (includes vacuuming, dusting, cleaning bathrooms, mopping floors, washing windows, etc.). Must maintain a clean and neat personal appearance at all times. Must wear company issued uniform. Regular attendance is required. All other essential duties as assigned. Benefits Overview: Benefit eligibility is tied to whether you are a full-time employee or part-time employee. Full-time employees, after satisfying the new hire waiting period, are eligible for Medical, Prescription, Dental, Vision, Life, Accidental Death & Dismemberment, Short-Term Disability, Long-Term Disability, PTO/Holidays, Discounts, Credit Union, Voluntary Benefits, and Mylo. Part-time employees scheduled to work between 30 and 37.5 hours per week, after satisfying the new hire waiting period, are eligible for Medical, Prescription, PTO, Discounts, Credit Union, Voluntary Benefits, and Mylo. Part-time employees scheduled to work less than 30 hours per week, after satisfying the new hire waiting period, are eligible for PTO, Discounts, Credit Union, Voluntary Benefits, and Mylo. Qualifications JOB QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Customer Service Ability to meet customer needs, understand their concerns, and resolve issues in a friendly and efficient manner. Honesty/Integrity Ability to be truthful and be seen as credible in the workplace. Sound and Timely decisions Using knowledge and experience to make sound decisions that will impact business goals and strategies; creates an environment where other Leaders and/or Team Members are empowered to make decisions. Reliability The trait of being dependable and trustworthy. Enthusiastic Ability to bring energy to the performance of a task. Accuracy Ability to perform work accurately and thoroughly. Ability to communicate and understand instructions, both verbal and written, in English. Must be able to work a flexible schedule on short notice, including night, weekends and occasionally long hours. Ability to meet physical demands of position. Vision corrected to within normal limits. Ability to function in a hectic work environment with occasional periods of high stress.

Job Details Bordentown Store - Bordentown, NJ Part-Time None $15.75 - $15.75 Hourly None Any RetailDescription Follow all Goodwill policies and safety procedures. Must possess professional etiquette. Successfully process register transactions, handle money, count down a drawer, and ask every customer for a Round-Up donation. Must achieve 40% Round-Up transaction average every month. Engages customers successfully using the following steps: a. Greet every customer 5 feet from you b. Focus on your customer c. Maintain a clean, neat, and organized store d. Walk, Talk, and Show e. Thank your customer for supporting our free job training and education initiatives f. Listen and respond appropriately to all customer concerns g. Engage customers at the register h. Effectively manage your register line i. Use good phone etiquette and answer within 3 rings j. Provide short, clear, timely announcements. Will receive cross-training as Donation-Utility Associate and Barcoder to promote individual employee growth and maintain company productivity. Train to complete opening and closing procedures as necessary. Must stock and maintain sales floor with newly processed merchandise. Maintain a clean, organized sales floor by recovering standards through sizing of merchandise and organization of wares and furniture. Maintains sales floor by recovering sales floor and dressing rooms. Establish or identify prices of goods via the type of merchandise, identifying markings, or asking for help from an on-site manager or supervisor. Ability to utilize systems, including phones and paging systems and make regularly scheduled announcements. Maintains interior and exterior of store in a neat, clean, and orderly manner (includes vacuuming, dusting, cleaning bathrooms, mopping floors, washing windows, etc.). Must maintain a clean and neat personal appearance at all times. Must wear company issued uniform. Regular attendance is required. All other essential duties as assigned. Benefits Overview: Benefit eligibility is tied to whether you are a full-time employee or part-time employee. Full-time employees, after satisfying the new hire waiting period, are eligible for Medical, Prescription, Dental, Vision, Life, Accidental Death & Dismemberment, Short-Term Disability, Long-Term Disability, PTO/Holidays, Discounts, Credit Union, Voluntary Benefits, and Mylo. Part-time employees scheduled to work between 30 and 37.5 hours per week, after satisfying the new hire waiting period, are eligible for Medical, Prescription, PTO, Discounts, Credit Union, Voluntary Benefits, and Mylo. Part-time employees scheduled to work less than 30 hours per week, after satisfying the new hire waiting period, are eligible for PTO, Discounts, Credit Union, Voluntary Benefits, and Mylo. Qualifications JOB QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Customer Service Ability to meet customer needs, understand their concerns, and resolve issues in a friendly and efficient manner. Honesty/Integrity Ability to be truthful and be seen as credible in the workplace. Sound and Timely decisions Using knowledge and experience to make sound decisions that will impact business goals and strategies; creates an environment where other Leaders and/or Team Members are empowered to make decisions. Reliability The trait of being dependable and trustworthy. Enthusiastic Ability to bring energy to the performance of a task. Accuracy Ability to perform work accurately and thoroughly. Ability to communicate and understand instructions, both verbal and written, in English. Must be able to work a flexible schedule on short notice, including night, weekends and occasionally long hours. Ability to meet physical demands of position. Vision corrected to within normal limits. Ability to function in a hectic work environment with occasional periods of high stress.

Job Details Voorhees Store - Voorhees, NJ Part-Time None $15.75 - $15.75 Hourly None Any RetailDescription Follow all Goodwill policies and safety procedures. Must possess professional etiquette. Successfully process register transactions, handle money, count down a drawer, and ask every customer for a Round-Up donation. Must achieve 40% Round-Up transaction average every month. Engages customers successfully using the following steps: a. Greet every customer 5 feet from you b. Focus on your customer c. Maintain a clean, neat, and organized store d. Walk, Talk, and Show e. Thank your customer for supporting our free job training and education initiatives f. Listen and respond appropriately to all customer concerns g. Engage customers at the register h. Effectively manage your register line i. Use good phone etiquette and answer within 3 rings j. Provide short, clear, timely announcements. Will receive cross-training as Donation-Utility Associate and Barcoder to promote individual employee growth and maintain company productivity. Train to complete opening and closing procedures as necessary. Must stock and maintain sales floor with newly processed merchandise. Maintain a clean, organized sales floor by recovering standards through sizing of merchandise and organization of wares and furniture. Maintains sales floor by recovering sales floor and dressing rooms. Establish or identify prices of goods via the type of merchandise, identifying markings, or asking for help from an on-site manager or supervisor. Ability to utilize systems, including phones and paging systems and make regularly scheduled announcements. Maintains interior and exterior of store in a neat, clean, and orderly manner (includes vacuuming, dusting, cleaning bathrooms, mopping floors, washing windows, etc.). Must maintain a clean and neat personal appearance at all times. Must wear company issued uniform. Regular attendance is required. All other essential duties as assigned. Benefits Overview: Benefit eligibility is tied to whether you are a full-time employee or part-time employee. Full-time employees, after satisfying the new hire waiting period, are eligible for Medical, Prescription, Dental, Vision, Life, Accidental Death & Dismemberment, Short-Term Disability, Long-Term Disability, PTO/Holidays, Discounts, Credit Union, Voluntary Benefits, and Mylo. Part-time employees scheduled to work between 30 and 37.5 hours per week, after satisfying the new hire waiting period, are eligible for Medical, Prescription, PTO, Discounts, Credit Union, Voluntary Benefits, and Mylo. Part-time employees scheduled to work less than 30 hours per week, after satisfying the new hire waiting period, are eligible for PTO, Discounts, Credit Union, Voluntary Benefits, and Mylo. Qualifications JOB QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Customer Service Ability to meet customer needs, understand their concerns, and resolve issues in a friendly and efficient manner. Honesty/Integrity Ability to be truthful and be seen as credible in the workplace. Sound and Timely decisions Using knowledge and experience to make sound decisions that will impact business goals and strategies; creates an environment where other Leaders and/or Team Members are empowered to make decisions. Reliability The trait of being dependable and trustworthy. Enthusiastic Ability to bring energy to the performance of a task. Accuracy Ability to perform work accurately and thoroughly. Ability to communicate and understand instructions, both verbal and written, in English. Must be able to work a flexible schedule on short notice, including night, weekends and occasionally long hours. Ability to meet physical demands of position. Vision corrected to within normal limits. Ability to function in a hectic work environment with occasional periods of high stress.

Job Details Ewing Store - Ewing, NJ Part-Time None $15.75 - $15.75 Hourly None Any RetailDescription Follow all Goodwill policies and safety procedures. Must possess professional etiquette. Successfully process register transactions, handle money, count down a drawer, and ask every customer for a Round-Up donation. Must achieve 40% Round-Up transaction average every month. Engages customers successfully using the following steps: a. Greet every customer 5 feet from you b. Focus on your customer c. Maintain a clean, neat, and organized store d. Walk, Talk, and Show e. Thank your customer for supporting our free job training and education initiatives f. Listen and respond appropriately to all customer concerns g. Engage customers at the register h. Effectively manage your register line i. Use good phone etiquette and answer within 3 rings j. Provide short, clear, timely announcements. Will receive cross-training as Donation-Utility Associate and Barcoder to promote individual employee growth and maintain company productivity. Train to complete opening and closing procedures as necessary. Must stock and maintain sales floor with newly processed merchandise. Maintain a clean, organized sales floor by recovering standards through sizing of merchandise and organization of wares and furniture. Maintains sales floor by recovering sales floor and dressing rooms. Establish or identify prices of goods via the type of merchandise, identifying markings, or asking for help from an on-site manager or supervisor. Ability to utilize systems, including phones and paging systems and make regularly scheduled announcements. Maintains interior and exterior of store in a neat, clean, and orderly manner (includes vacuuming, dusting, cleaning bathrooms, mopping floors, washing windows, etc.). Must maintain a clean and neat personal appearance at all times. Must wear company issued uniform. Regular attendance is required. All other essential duties as assigned. Benefits Overview: Benefit eligibility is tied to whether you are a full-time employee or part-time employee. Full-time employees, after satisfying the new hire waiting period, are eligible for Medical, Prescription, Dental, Vision, Life, Accidental Death & Dismemberment, Short-Term Disability, Long-Term Disability, PTO/Holidays, Discounts, Credit Union, Voluntary Benefits, and Mylo. Part-time employees scheduled to work between 30 and 37.5 hours per week, after satisfying the new hire waiting period, are eligible for Medical, Prescription, PTO, Discounts, Credit Union, Voluntary Benefits, and Mylo. Part-time employees scheduled to work less than 30 hours per week, after satisfying the new hire waiting period, are eligible for PTO, Discounts, Credit Union, Voluntary Benefits, and Mylo. Qualifications JOB QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Customer Service Ability to meet customer needs, understand their concerns, and resolve issues in a friendly and efficient manner. Honesty/Integrity Ability to be truthful and be seen as credible in the workplace. Sound and Timely decisions Using knowledge and experience to make sound decisions that will impact business goals and strategies; creates an environment where other Leaders and/or Team Members are empowered to make decisions. Reliability The trait of being dependable and trustworthy. Enthusiastic Ability to bring energy to the performance of a task. Accuracy Ability to perform work accurately and thoroughly. Ability to communicate and understand instructions, both verbal and written, in English. Must be able to work a flexible schedule on short notice, including night, weekends and occasionally long hours. Ability to meet physical demands of position. Vision corrected to within normal limits. Ability to function in a hectic work environment with occasional periods of high stress.

Description Are you passionate about supporting individuals and families by connecting them to much-needed services and resources? At ACAP, we've been empowering individuals and families by expanding opportunities and breaking down barriers to success for nearly 60 years. As a Customer Service-Eligibility Navigator, you will collaborate with individuals and families to enroll them in ACAP programs and connect them to other needed resources through our community partners. ACAP is hiring full-time Customer Service-Eligibility Navigators to join our team in-person at our main office in Albany, New York. Benefits Include: Paid Time Off Benefits: Sick and Personal Leave, 12 paid holidays, 403(b) with employer contribution; Insurance Benefits: Health, Dental & Vision Insurance, Employer-paid life/AD&D Insurance, Short-term/Long-term Insurance; Additional Benefits: Tuition Assistance, Employee Assistance Program (EAP), and Opportunity for Advancement! Pay starts at $21.06 per hour; Monday - Friday; 37.5 hours per week Qualifications: A high school diploma or equivalent is required, along with a minimal two years of customer service and data entry experience in a call center, social services, or other client-facing administrative setting is required. Experience conducting intake and eligibility within a human services organization, nonprofit agency, or community-based organization will also meet this requirement. An associate's degree in human services, social work, psychology, or a related field is preferred. Basic PC skills including database entry, word processing, and spreadsheet skills is required. Bi- or Multi-lingual skills are a plus. Responsibilities: Engage with customers through phone, email, and in-person meetings to foster positive relationships and provide excellent customer service; Complete customer intakes and assessments by gathering required documentation to determine eligibility for ACAP programs and services; Coordinate seamless program enrollment by connecting customers to ACAP's services and other community resources, ensuring a smooth transition for those seeking assistance; and Collect and manage data while maintaining accurate and up-to-date records. ABOUT ALBANY COMMUNITY ACTION PARTNERSHIP Be a part of an organization that values the growth of both its customers and its staff. Albany Community Action Partnership (ACAP) is a community action agency serving individuals and families living in poverty for nearly 60 years. Our services are administered through three departments: Career and Community Services, Early Childhood Education, and Energy Services. Each year, ACAP fosters opportunities for self-empowerment and enrichment in the lives of thousands of young children and families. Our mission is to partner with families and communities to expand opportunities and build stronger networks to foster upward economic mobility. No phone calls, please. We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace. Salary Description Starts at $21.06/hour

Housing Works requires employees working in our Health Services division to be fully vaccinated against COVID-19, unless approved for a legal accommodation. If you need an accommodation for any reason, including related to this job requirement, please contact Human Resources. Job candidates should be aware that scammers may pose as employers and create fake job postings in order to extract personal information from individuals for financial gain. Housing Works will never ask job candidates for personal information, such as social security numbers or bank account details, over the phone. If you suspect that a job posting may be fake or wish to confirm that a job posting from Housing Works is genuine, please contact us at **************************** This position is included in a bargaining unit of Housing Works' New York City employees represented by a labor union known as the Retail Wholesale and Department Store Union (“RWDSU”). Accordingly, the RWDSU has the exclusive right to bargain over the terms and conditions of employment related to this position and this position may become covered by the terms of a collective bargaining agreement (a “CBA”) between Housing Works and the RWDSU Housing Works was founded in 1990; With a long-term commitment to AIDS advocacy. Housing Works established New York State's first harm reduction-based, OASAS-licensed outpatient drug treatment program. Other services include Health Home care management, behavioral health, and syringe exchange programs. A pioneer in the social entrepreneurship movement, Housing Works operates 10 high-end thrift shops in Manhattan and Brooklyn and a much-loved Bookstore Cafe in Soho. For more information, visit ******************** Housing Works fights for funding and legislation to ensure that all people living with HIV/AIDS have access to quality housing, healthcare, HIV prevention, and treatment, among other lifesaving services. Benefits: We have three comprehensive healthcare plans to choose from based on your priorities and budget. Housing Works covers most of the plan; you pay a portion, based on your salary. Staff begins accruing PTO immediately for a total of up to 30 days earned in the first year. We offer employees an educational benefit. This money is available for tuition loan reimbursement, tuition costs, and text books. Housing Works provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements. Housing Works complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. Housing Works also does not request prior salary information during the hiring process. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Compensation: $17/hr Overview: The Customer Engagement Associate works to provide first-rate customer and donor services, maximizing sales and to support the daily operations of the store. Responsibilities: Responsible for opening and closing of the store in the absence of the Store Manager. Utilize Housing Works' tools to ensure store operations and standards are met. Responsible for ensuring compliance with all Housing Works' policies and procedures. Constantly review store environment to improve operations and merchandising. Ensure that store uses daily focus with staff/volunteer deployment, sales goals, special promotions, and daily to-dos. Work closely with Management to train and develop skills of all employees and volunteers to ensure that all fully understand standards, organizational goals and direction. Ensure staff and volunteers have been thoroughly trained on register operations, visual merchandising techniques, and store maintenance standards. Demonstrate proper care, handling and maintenance of donations, store merchandise and all interior fixturing. Ensure store is merchandised in accordance with Housing Works standards. This would include but is not limited to creating exciting displays, displays that promote upcoming events, and execute floor plans that feature and highlight premium quality product Minimum Requirements Prior retail experience preferred. Commitment to excellent customer service. Experience/knowledge of thrift store environment preferred. Excellent communications skills (both verbal and written), interpersonal and team oriented skills. Self-starting, self motivating mindset. Attention to detail. Strong interest in the HW mission to end the dual crises of homelessness and HIV/AIDS. Basic mathematical skills to include adding, subtracting, multiplying, dividing, and calculating percentages. Basic knowledge of Microsoft Word, Excel, and web based email applications. Flexibility in schedule, weekends and holidays are required. Ability to stand, walk, kneel, and bend for long periods of time and lift up to 40 pounds

Part-time up to 28 hours. Anticipated start date: week of February 24 Compensation: $22.50 per hour Background Internationally recognized as a premier museum and research center, the Frick is known for its distinguished Old Master paintings and outstanding examples of European sculpture and decorative arts. The collection originated with Henry Clay Frick (1849-1919), who bequeathed his home, paintings, sculptures, and decorative arts to the public for their enjoyment. The institution's holdings-which encompass masterworks from the Renaissance through the nineteenth century-have grown over the decades, more than doubling in size since the opening of the museum in 1935. A critical component of the institution is the Frick Art Research Library, founded in 1920 by Helen Clay Frick, daughter of the museum's founder. Recognized as one of the world's top art history research centers, it has served students, scholars, and members of the public free of charge for generations. The Frick has undergone a comprehensive renovation and was open in a temporary home, Frick Madison, from 2020 through early 2024, while renovations were underway at the mansion on 70th Street. Construction has progressed rapidly and, in addition to special exhibition galleries and education spaces, we have added enhanced visitor amenities and accessible spaces. Frick Madison is now closed to the public. Staff have moved back to 1 East 70th Street and we will reopen to the public in April. Workplace Culture At the Frick Collection, we pride ourselves on promoting an open and welcoming workplace culture that supports diversity and work-life balance. The Frick strives to provide our employees with competitive salaries and exceptional benefits in a beautiful and pleasant work setting, while offering an excellent opportunity to appreciate some of the world's finest works of art. Equal Employment Opportunity has been, and will continue to be, a fundamental principle at The Frick Collection, where employment is based upon personal capabilities and qualifications without discrimination because of race, color, religion, sex, national origin, age, marital status, alienage or citizenship status, sexual orientation, disability, pregnancy, military status, creed, genetic predisposition or carrier status or any other protected characteristic as established by law. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Qualified candidates of diverse backgrounds are encouraged to apply for vacant positions at all levels. Position Summary The Retail department of The Frick Collection is currently hiring part-time Retail Associates to work in the new Museum Shop. Retail Associates report to the Retail Supervisor on duty for their work shift. Ideal candidates will understand and be able to adapt to the challenges inherent in a new space and at the same time be an enthusiastic ambassador to the public. The Retail Associate will have prior experience in providing excellent customer service, greeting guests, actively listening, answering questions, providing assistance, and suggesting product. They will attend trainings in order to impart product information, successfully operate our point of sale system, and be able to share information about the museum. They will also attend ongoing product trainings, as an ability to communicate product stories to guests is crucial to this role. Retail Associates provide guests with a gracious, positive, professional and welcoming experience at all times. Associates must have prior experience operating a point-of-sale system from opening to closing and in processing credit card and cash transactions. They will be responsible for restocking inventory and will follow the current merchandising plan at all times. They will be adept at handling and packaging of product following the set guidelines. Successful Associates are strong team players in the department as well as excellent work partners to colleagues in Visitor Experience, Security and all the front-of-house staff. Requirements The education and/or experience requirements listed below are representative of the knowledge, skill, and ability required to successfully perform the essential duties of this position. Minimum 2 years' retail experience, luxury retail experience a plus. Interest/education in art, art history, design, jewelry a plus. Excellent written and verbal communication skills in English. Fluency in a second language is helpful. Ability to operate a point-of-sale system and perform accurate transactions. Ability to quickly learn and impart product and general museum information. Excellent awareness of surroundings and ability to scan Museum Shop space accurately and help prevent theft and breakage. Physical Requirements The candidate must be able to perform the essential functions of the position and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship. Physical requirements are comparable to most office roles: the ability to interact in-person with colleagues and use common office tools and machines (computer, phone); and the ability to traverse throughout the offices and building(s) both inside and outside of the museum, and visit different levels of the building. Ability to carry/transport materials and merchandise weighing up to 20 pounds, including lifting and packaging guest purchases. Employment Status, Work Hours and Compensation This is a part-time nonexempt role. The Museum hosts events and other activities for members, donors and the public on evenings and weekends, and the Museum Shop is often open at such times. In addition to working museum opening hours, Retail Associates may be relied upon to work to support these additional evening and weekend events. Retail Associates are generally scheduled to work between 16 and 24 hours per week, though may be scheduled to work up to 28 hours per week; shifts may vary but are expected to be 8 hours/day 2-3 days/week, including an unpaid lunch break. Upon reopening The Frick's opening hours will be Wednesday - Sunday 11:00 - 6:00 PM; on Fridays hours are extended to 9:00 PM. The Museum is closed on all Federal Holidays, as described below. Compensation: $22.50/ hour. Benefits in Employment with the Frick Collection Sick time: Part-time employees and interns accrue sick leave up to 56 hours/year in accordance with the New York City Earned Sick Time Act. Paid Holidays: Part-time employees receive paid time-off when they would normally be scheduled to work on holidays the museum is closed to the public. These include New Year's Day, Presidents' Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Martin Luther King Day, Thanksgiving and Christmas Day. Retirement: The Frick supports all employees and interns in planning for retirement by offering participation in a Tax Deferred Savings Plan - 403(b). Wellness Programs at the Frick include an Employee Assistance Plan, a discount on Citi Bike memberships and a discount on bike helmets. Meal and Museum Shop discount: When employees are working onsite, they may access a discount on food pickup or delivery through Seamless/Grubhub. All employees are eligible to receive a discount on Frick Museum Shop purchases. Application Process Apply here or send cover letter and resume to: Associate Director of Retail and Product Development The Frick Collection 1 East 70th Street New York, NY 10021

Job Description Impact Collective is hiring a Customer Service Associate in New York, NY. The Quality Customer Service Associate is required to execute all tasks regarding client services. As a Quality Customer Service Representative you will learn how to explain product benefit and use to consumers on behalf of our clients. Customer Service Associate Responsibilities: Work with the customer service team to complete tasks Handle tasks on assigned customer accounts Accurate data entry and paperwork regarding customer accounts Proofread documents to ensure accuracy Responsible for the accuracy of all entries for client services and sales. Assist in creating new training exercises Maintain positive, professional, public speaking, and analysis skills Comfort working with iOS, Microsoft, and mobile tablets Create an analysis report of team success rates. Assist customers with questions on concerns regarding their account, troubleshoot, and solve problems Customer Service Associate Requirements and Key Skills: (The following are representative of the education, experience, knowledge, skills or ability required for this position) Ability to follow direction Team player Proficient in MS Office Outstanding public speaking and written communication skills Complete tasks accurately, efficiently and quickly Business Attire Required Leadership Skills Ability to Stand 4 hours in duration Good organizational skills and multitasking skills *Please submit your resume to apply for the Customer Service Associate Position. Candidates for the Customer Service Associate position should have flexible scheduling availability.

Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us-Where your Career is a Force for Good! Job Description: We provide Paid-Training - no prior medical experience required! Joining The American Red Cross is like nothing else - it's as much something you feel as something you do. You become a vital part of the world's largest humanitarian network. Joining a team of welcoming individuals who are exceptional, yet unassuming. Diverse, yet uncompromising in unity. You grow your career within a movement that matters, where success is measured in people helped, communities made whole, and individuals equipped to never stop changing lives and situations for the better. When you choose to be a force for good, you'll have mentors who empower your growth along a purposeful career path. You align your life's work with an ongoing mission that's bigger than all of us. As you care for others, you're cared for with competitive compensation and benefits. You join a community that respects who you are away from work as much as what you do while at work. Where Your Career is a Force for Good! WHAT YOU NEED TO KNOW (Job Overview): When you join our team you will be utilizing your healthcare and/or customer service skills to assist with every step of the blood collection process. This includes collaborating with your team to transport and setup equipment at the collection sites in local communities, creating a welcoming and comfortable environment for volunteer donors, and following all safety procedures while collecting lifesaving blood donations that are delivered to hospitals. The Red Cross offers paid phlebotomy training with the ability to grow your healthcare skills and career within the nation's top humanitarian organization. To learn more about being a phlebotomist and the impact you can make in this position, watch this short video: rdcrss.org/lifesavingrole WHERE YOUR CAREER IS A FORCE FOR GOOD (Key Responsibilities): Take the time to personally connect with donors - listen to their stories and help them understand how impactful their donation is. Collaborate with your teammates to create a welcoming and friendly environment so our volunteer donors feel comfortable coming back again and again. Be detailed oriented all day, every day. This ensures that the blood you collect meets goals, regulatory requirements and can be safely transfused May drive Red Cross vehicles and you will work with the team to setup and tear down equipment at the donation sites. Position may require a minimum height of 60 inches to ensure the ability to safely operate Red Cross vehicles. Standard Schedule (Albany, New York): To best meet the needs of our donors and community, staff work a variable schedule which may include early mornings, late nights, weekends, and holidays. Overnight travel may be required in some locations. Variable schedule with rotating weekends Schedule is provided two to three weeks in advance Pay Information: Starting rate $19.64/hour WHAT YOU NEED TO SUCCEED (Minimum Qualifications): High school diploma or equivalent is required Customer service experience and effective verbal communication skills are required A current, valid driver's license with a good driving record is required. Physical requirements may include the ability to lift, push or pull heavy weights up and down ramps and stairs, good manual dexterity, the ability to sit or stand for long periods of time and adapt to long, irregular hours and frequent schedule changes are required. Position may require a minimum height of 60 inches to ensure the ability to safely operate Red Cross vehicles. At the American Red Cross, we conduct many mobile blood drives at businesses, schools and many other locations. All staff work as a team to setup and tear down the equipment required to conduct a mobile blood drive. Basic computer skills are required. Must be proficient with Microsoft office applications. WHAT WILL GIVE YOU THE COMPETITIVE EDGE (Preferred Qualifications): Prior healthcare or phlebotomy experience (CNA, MA, EMT, etc.) Prior leadership experience BENEFITS FOR YOU: As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive package includes: Medical, Dental, and Vision plans Health Spending Accounts & Flexible Spending Accounts PTO: Starting 15 days a year; based on type of job and tenure Holidays: 11 paid holidays comprised of six core holidays and five floating holidays 401K with up to 6% company match Paid Family Leave Employee Assistance Disability and Insurance: Short + Long Term Service Awards and recognition Apply now! Joining our team will provide you with the opportunity to make your career a force for good! The American Red Cross is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, San Diego Fair Chance Ordinance, the California Fair Chance Act and any other applicable state and local laws. AmeriCorps, the federal agency that brings people together through service, and its partners - the Peace Corps, AmeriCorps Alums, National Peace Corps Association, and the Service Year Alliance - launched Employers of National Service to connect national service alumni with opportunities in the workforce. American Red Cross is proud to be an EONS partner and share our employment opportunities with the network of organizations. Interested in Volunteering? Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights

Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us-Where your Career is a Force for Good! Job Description: We provide Paid-Training - no prior medical experience required! *** To be considered for this position candidates must reside in Northern New Jersey: Bergen, Union, Essex, Hudson, Morris, Passaic, Sussex & Warren county *** Joining The American Red Cross is like nothing else - it's as much something you feel as something you do. You become a vital part of the world's largest humanitarian network. Joining a team of welcoming individuals who are exceptional, yet unassuming. Diverse, yet uncompromising in unity. You grow your career within a movement that matters, where success is measured in people helped, communities made whole, and individuals equipped to never stop changing lives and situations for the better. When you choose to be a force for good, you'll have mentors who empower your growth along a purposeful career path. You align your life's work with an ongoing mission that's bigger than all of us. As you care for others, you're cared for with competitive compensation and benefits. You join a community that respects who you are away from work as much as what you do while at work. Where Your Career is a Force for Good! WHAT YOU NEED TO KNOW (Job Overview): When you join our team you will be utilizing your healthcare and/or customer service skills to assist with every step of the blood collection process. This includes collaborating with your team to transport and setup equipment at the collection sites in local communities, creating a welcoming and comfortable environment for volunteer donors, and following all safety procedures while collecting lifesaving blood donations that are delivered to hospitals. The Red Cross offers paid phlebotomy training with the ability to grow your healthcare skills and career within the nation's top humanitarian organization. To learn more about being a phlebotomist and the impact you can make in this position, watch this short video: rdcrss.org/lifesavingrole WHERE YOUR CAREER IS A FORCE FOR GOOD (Key Responsibilities): Take the time to personally connect with donors - listen to their stories and help them understand how impactful their donation is. Collaborate with your teammates to create a welcoming and friendly environment so our volunteer donors feel comfortable coming back again and again. Be detailed oriented all day, every day. This ensures that the blood you collect meets goals, regulatory requirements and can be safely transfused May drive Red Cross vehicles and you will work with the team to setup and tear down equipment at the donation sites. Position may require a minimum height of 60 inches to ensure the ability to safely operate Red Cross vehicles. Standard Schedule (Fairfield, New Jersey): Variable hours; Sunday-Thursday, Monday-Friday, or Tuesday-Saturday Two consecutive days off To best meet the needs of our donors and community, staff work a variable schedule which may include early mornings, late nights, weekends, and holidays. Overnight travel may be required in some locations. Schedule is provided two to three weeks in advance Pay Information: Starting rate $20.78/hour. WHAT YOU NEED TO SUCCEED (Minimum Qualifications): High school diploma or equivalent is required Customer service experience and effective verbal communication skills are required A current, valid driver's license with a good driving record is required. Physical requirements may include the ability to lift, push or pull heavy weights up and down ramps and stairs, good manual dexterity, the ability to sit or stand for long periods of time and adapt to long, irregular hours and frequent schedule changes are required. Position may require a minimum height of 60 inches to ensure the ability to safely operate Red Cross vehicles. At the American Red Cross, we conduct many mobile blood drives at businesses, schools and many other locations. All staff work as a team to setup and tear down the equipment required to conduct a mobile blood drive. Basic computer skills are required. Must be proficient with Microsoft office applications. WHAT WILL GIVE YOU THE COMPETITIVE EDGE (Preferred Qualifications): Prior healthcare or phlebotomy experience (CNA, MA, EMT, etc.) Prior leadership experience BENEFITS FOR YOU: As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive package includes: Medical, Dental, and Vision plans Health Spending Accounts & Flexible Spending Accounts PTO: Starting 15 days a year; based on type of job and tenure Holidays: 11 paid holidays comprised of six core holidays and five floating holidays 401K with up to 6% company match Paid Family Leave Employee Assistance Disability and Insurance: Short + Long Term Service Awards and recognition Apply now! Joining our team will provide you with the opportunity to make your career a force for good! The American Red Cross is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, San Diego Fair Chance Ordinance, the California Fair Chance Act and any other applicable state and local laws. AmeriCorps, the federal agency that brings people together through service, and its partners - the Peace Corps, AmeriCorps Alums, National Peace Corps Association, and the Service Year Alliance - launched Employers of National Service to connect national service alumni with opportunities in the workforce. American Red Cross is proud to be an EONS partner and share our employment opportunities with the network of organizations. Interested in Volunteering? Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights

Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us-Where your Career is a Force for Good! Job Description: We provide Paid-Training - no prior medical experience required! Joining The American Red Cross is like nothing else - it's as much something you feel as something you do. You become a vital part of the world's largest humanitarian network. Joining a team of welcoming individuals who are exceptional, yet unassuming. Diverse, yet uncompromising in unity. You grow your career within a movement that matters, where success is measured in people helped, communities made whole, and individuals equipped to never stop changing lives and situations for the better. When you choose to be a force for good, you'll have mentors who empower your growth along a purposeful career path. You align your life's work with an ongoing mission that's bigger than all of us. As you care for others, you're cared for with competitive compensation and benefits. You join a community that respects who you are away from work as much as what you do while at work. Where Your Career is a Force for Good! WHAT YOU NEED TO KNOW (Job Overview): When you join our team you will be utilizing your healthcare and/or customer service skills to assist with every step of the blood collection process. This includes collaborating with your team to transport and setup equipment at the collection sites in local communities, creating a welcoming and comfortable environment for volunteer donors, and following all safety procedures while collecting lifesaving blood donations that are delivered to hospitals. The Red Cross offers paid phlebotomy training with the ability to grow your healthcare skills and career within the nation's top humanitarian organization. To learn more about being a phlebotomist and the impact you can make in this position, watch this short video: rdcrss.org/lifesavingrole WHERE YOUR CAREER IS A FORCE FOR GOOD (Key Responsibilities): Take the time to personally connect with donors - listen to their stories and help them understand how impactful their donation is. Collaborate with your teammates to create a welcoming and friendly environment so our volunteer donors feel comfortable coming back again and again. Be detailed oriented all day, every day. This ensures that the blood you collect meets goals, regulatory requirements and can be safely transfused May drive Red Cross vehicles and you will work with the team to setup and tear down equipment at the donation sites. Position may require a minimum height of 60 inches to ensure the ability to safely operate Red Cross vehicles. Standard Schedule (West Henrietta and Rochester, New York): To best meet the needs of our donors and community, staff work a variable schedule which may include early mornings, late nights, weekends, and holidays. Overnight travel may be required in some locations. Variable schedule with rotating weekends Schedule is provided two to three weeks in advance Pay Information: Starting rate $20.00/hour. Pay may increase depending on experience WHAT YOU NEED TO SUCCEED (Minimum Qualifications): High school diploma or equivalent is required Customer service experience and effective verbal communication skills are required A current, valid driver's license with a good driving record is required. (list if applicable or remove) DOT certification is required, you must pass applicable DOT physical and related requirements and be able to possess or obtain a medical certification of at least one-year duration. Physical requirements may include the ability to lift, push or pull heavy weights up and down ramps and stairs, good manual dexterity, the ability to sit or stand for long periods of time and adapt to long, irregular hours and frequent schedule changes are required. Position may require a minimum height of 60 inches to ensure the ability to safely operate Red Cross vehicles. At the American Red Cross, we conduct many mobile blood drives at businesses, schools and many other locations. All staff work as a team to setup and tear down the equipment required to conduct a mobile blood drive. Basic computer skills are required. Must be proficient with Microsoft office applications. WHAT WILL GIVE YOU THE COMPETITIVE EDGE (Preferred Qualifications): Prior healthcare or phlebotomy experience (CNA, MA, EMT, etc.) Prior leadership experience BENEFITS FOR YOU: As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive package includes: Medical, Dental, and Vision plans Health Spending Accounts & Flexible Spending Accounts PTO: Starting 15 days a year; based on type of job and tenure Holidays: 11 paid holidays comprised of six core holidays and five floating holidays 401K with up to 6% company match Paid Family Leave Employee Assistance Disability and Insurance: Short + Long Term Service Awards and recognition Apply now! Joining our team will provide you with the opportunity to make your career a force for good! The American Red Cross is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, San Diego Fair Chance Ordinance, the California Fair Chance Act and any other applicable state and local laws. AmeriCorps, the federal agency that brings people together through service, and its partners - the Peace Corps, AmeriCorps Alums, National Peace Corps Association, and the Service Year Alliance - launched Employers of National Service to connect national service alumni with opportunities in the workforce. American Red Cross is proud to be an EONS partner and share our employment opportunities with the network of organizations. Interested in Volunteering? Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights

Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us-Where your Career is a Force for Good! Job Description: We provide Paid-Training - no prior medical experience required! Joining The American Red Cross is like nothing else - it's as much something you feel as something you do. You become a vital part of the world's largest humanitarian network. Joining a team of welcoming individuals who are exceptional, yet unassuming. Diverse, yet uncompromising in unity. You grow your career within a movement that matters, where success is measured in people helped, communities made whole, and individuals equipped to never stop changing lives and situations for the better. When you choose to be a force for good, you'll have mentors who empower your growth along a purposeful career path. You align your life's work with an ongoing mission that's bigger than all of us. As you care for others, you're cared for with competitive compensation and benefits. You join a community that respects who you are away from work as much as what you do while at work. Where Your Career is a Force for Good! WHAT YOU NEED TO KNOW (Job Overview): When you join our team you will be utilizing your healthcare and/or customer service skills to assist with every step of the blood collection process. This includes collaborating with your team to transport and setup equipment at the collection sites in local communities, creating a welcoming and comfortable environment for volunteer donors, and following all safety procedures while collecting lifesaving blood donations that are delivered to hospitals. The Red Cross offers paid phlebotomy training with the ability to grow your healthcare skills and career within the nation's top humanitarian organization. To learn more about being a phlebotomist and the impact you can make in this position, watch this short video: rdcrss.org/lifesavingrole WHERE YOUR CAREER IS A FORCE FOR GOOD (Key Responsibilities): Take the time to personally connect with donors - listen to their stories and help them understand how impactful their donation is. Collaborate with your teammates to create a welcoming and friendly environment so our volunteer donors feel comfortable coming back again and again. Be detailed oriented all day, every day. This ensures that the blood you collect meets goals, regulatory requirements and can be safely transfused May drive Red Cross vehicles and you will work with the team to setup and tear down equipment at the donation sites. Position may require a minimum height of 60 inches to ensure the ability to safely operate Red Cross vehicles. Standard Schedule (Newburgh, New York): To best meet the needs of our donors and community, staff work a variable schedule which may include early mornings, late nights, weekends and holidays. Overnight travel may be required in some locations. Variable schedule with rotating weekends Schedule is provided two to three weeks in advance Pay Information: Starting rate $20.40/hour WHAT YOU NEED TO SUCCEED (Minimum Qualifications): High school diploma or equivalent required Customer service experience and effective verbal communication skills are required A current, valid driver's license with good driving record is required. Physical requirements may include the ability to lift, push or pull heavy weights up and down ramps and stairs, good manual dexterity, the ability to sit or stand for long periods of time and adapt to long, irregular hours and frequent schedule changes is required. Position may require minimum height of 60 inches to ensure the ability to safely operate Red Cross vehicles. At the American Red Cross, we conduct many mobile blood drives at businesses, schools and many other locations. All staff work as a team to setup and tear down the equipment required to conduct a mobile blood drive. Basic computer skills are required. Must be proficient with Microsoft office applications. WHAT WILL GIVE YOU THE COMPETITIVE EDGE (Preferred Qualifications): Prior healthcare or phlebotomy experience (CNA, MA, EMT etc.) Prior leadership experience BENEFITS FOR YOU: As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive package includes: Medical, Dental, and Vision plans Health Spending Accounts & Flexible Spending Accounts PTO: Starting 15 days a year; based on type of job and tenure Holidays: 11 paid holidays comprised of six core holidays and five floating holidays 401K with up to 6% company match Paid Family Leave Employee Assistance Disability and Insurance: Short + Long Term Service Awards and recognition Apply now! Joining our team will provide you with the opportunity to make your career a force for good! The American Red Cross is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, San Diego Fair Chance Ordinance, the California Fair Chance Act and any other applicable state and local laws. AmeriCorps, the federal agency that brings people together through service, and its partners - the Peace Corps, AmeriCorps Alums, National Peace Corps Association, and the Service Year Alliance - launched Employers of National Service to connect national service alumni with opportunities in the workforce. American Red Cross is proud to be an EONS partner and share our employment opportunities with the network of organizations. Interested in Volunteering? Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights

The Claims Conference is looking for a dynamic Program Officer to join our RED (Research, Education and Documentation) team in our New York office. We are looking for a diligent, detail-oriented and proactive team player who can develop strong internal and external relationships/partnerships while providing support to our grantmaking process. The ideal candidate is meticulous and organized as they will oversee our grant program while supporting additional ongoing - projects and initiatives. Note: this is a hybrid position with a minimum of two days in the office. The Conference on Jewish Material Claims Against Germany (Claims Conference), a nonprofit organization with offices in New York, Israel, Germany and Austria, secures material compensation for Holocaust survivors around the world. Founded in 1951 by representatives of 23 major international Jewish organizations, the Claims Conference negotiates for and disburses funds to individual survivors and organizations and seeks the return of Jewish property stolen during the Holocaust. As a result of negotiations with the Claims Conference since 1952, the German government has paid more than $95 billion in indemnification to individuals for suffering and losses resulting from persecution by the Nazis. For 2025, the Claims Conference will distribute approximately $530 million in compensation for survivors globally and $960 million for survivors welfare needs such as home care, medicine and food. Tasks/Responsibilities Oversee a portfolio of grants, including the review of funding proposals, programmatic and financial reports; collaborate in other projects and initiatives; Assist potential applicants with proposal development; Maintain regular communication with applicants to ensure a full understanding of proposals; Prepare applications for presentation to the professional advisory committees, Allocations Committee and Board of Directors; Review decision letter templates and edit as appropriate; Prepare decision letters including allocation, deferral, and rejection letters; Review grant budgets to ensure compliance with funding guidelines; Monitor and review programmatic progress, and critically analyze reports including the successes and challenges; Establish and maintain relationships with grantee organizations; Conduct site visits as needed, and write corresponding reports; Review budgets, payment requests and process payments; Conduct research and analysis of Holocaust-related issues; Liaise with other departments, as necessary; Input information, when necessary, into the grants management system (Fluxx). Qualifications Bachelors degree required; Masters degree preferred; Prior work experience in a related field; Fluency in a foreign language is a plus (e.g. German, French, Polish); Grant-making experience and familiarity with grants management systems a plus; Experience with Holocaust education and/or Holocaust history preferred; Highly organized and detail-oriented; Strong attention to accuracy; Strong English oral and written communication skills. Claims Conference offers generous benefits, opportunities for professional growth, and competitive salaries based on geographic location. Our target salary range for the RED Program Officer in the New York City market is $80,000-$85,000. This salary range represents Claims Conferences good faith and reasonable estimate of the range of possible compensation for this role at the time of posting. The final salary for this role will be determined based on careful consideration of a variety of factors, such as the candidates exact location, experience in similar roles, and expertise related to the qualifications. This information is offered in support of our commitment to transparency. The Claims Conference is an equal opportunity employer and values diversity. We do not discriminate on the basis of any category protected by law, including (without limitation) race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. In compliance with NYS Labor Law Section 194-a, the Claims Conference does not seek salary history information from job applicants.

About us LOFT creates modern, feminine, versatile clothing for women with one common style goal: to look and feel confident wherever the day takes them. We empower women to find their authentic self-expression because feeling like yourself is always in style. Here at LOFT, we're busy styling the careers and supporting the lives of everyday optimists just like you. Express your authentic self and experience endless inspiration, all while enjoying the opportunities and benefits that help you get the most from your career, life, and wardrobe. About the role As a Sales Associate, you are the ultimate brand ambassador. You create authentic connections with customers and guide their shopping journey by offering personalized styling recommendations. You help keep the store looking beautiful by ensuring merchandise is well-organized and in the right place on the sales floor, ready to impress customers. You'll collaborate with your team to create personalized customer experiences and support our always-inviting environment on the sales floor. The impact you can have In this role, you'll have the opportunity to: Connect with customers and listen to their needs to create personalized customer experiences. Share product knowledge and recommendations to help style the customer. Use brand behaviors and personalized service to drive brand loyalty. Uphold the highest visual and operational standards while keeping the focus on the customer. Use technology to stay informed on company priorities and promotions and provide customers with a seamless omnichannel shopping experience by utilizing available tools. Partner with store leaders to achieve individual goals and daily expectations. Build productive relationships by sharing ideas and being helpful to others. You'll bring to the role Sales Associate or customer-focused experience (preferred) Brings a hospitality mindset when engaging with customers Flexible availability - including evenings, weekends, and holidays Technology proficient and ability to operate a point-of-sale system Takes initiative in making thoughtful decisions Benefits 401(k) plan Merchandise discounts plus eligibility for discounts at our sister brands Professional development and opportunities for advancement across our brands Community impact through our philanthropic partnerships Availability of these benefits is based on employment type, role, and certain eligibility requirements. Job offers will consider factors such as your qualifications, relevant experience, and skills. Location: Store 1780-Roosevelt Field Mall-ANN-Garden City, NY 11530Position Type:Regular/Part time Pay Range: $16.50 - $20.65 Hourly USD Equal Employment Opportunity The Company is an equal opportunity employer and welcomes applications from diverse candidates. Hiring decisions are based upon a candidate's qualifications as they relate to the requirements of the position under consideration and are made without regard to sex (including pregnancy), race, color, national origin, religion, age, disability, genetic information, military status, sexual orientation, gender identity, or any other category protected by applicable law. The Company is committed to providing reasonable accommodations for job applicants with disabilities. If you require an accommodation to perform the essential duties of the position you are seeking or to participate in the application process, please contact my ***************************. The Company will make reasonable accommodations for otherwise qualified applicants or employees, unless such accommodations would impose an undue hardship on the operations of the Company's business. The Company will not revoke or alter a job offer based on an applicant's request for reasonable accommodation.