Goodwill Industries of Northeast Indiana jobs - 90 jobs

Job Description This position reports to the Office of Support Services within the scope of the mission, guiding principles, values, ethics and strategic goals of Goodwill Industries of Northeast Iowa, Inc. This position maintains agency computer and communication systems and is responsible for inventory and maintenance of computer hardware/software, including troubleshooting and routine staff instruction. Ensures compliance with agency policies, procedures, practices, PCI, CARF standards and safety/security measures. The Computer Support Specialist provides exceptional customer service and support by way of communication and quality of work. Duties and Responsibilities: (Essential functions of the position are listed in bold print.) Responsible for the administration, inventory, upgrades and maintenance of computer hardware, software, cabling, mobile devices, and communication systems including troubleshooting, vendor support, procurement of equipment, services and routine staff instruction. Ensures compliance with agency polices procedures, practices, PCI, CARF standards and safety/security measures. Processes, documents, and follows through with requests from Goodwill staff in a timely and efficient manner. Prepares evaluations of hardware, software, and communication systems, and recommend improvements or upgrades. Designs and implements projects based on business requirements. Provides budget information regarding computer needs. Assures cooperation and coordination of efforts of areas of responsibility with other departments, partners and vendors. Works with the Officer of Support Services for system upgrades and network connectivity issues. Maintains awareness of new and emerging technologies and products provided by IT. Provides support via phone, email, and in-person for end-users of laptop and desktop PC's. Completes work order tickets, including ticket creation at the time of initial problem report/service request. Completes status documentation of open order tickets and proactively informs users of ticket status. Creates new user network and email accounts utilizing Active Directory and Microsoft Exchange. Diagnosis and resolves all PC support issues including hardware failures, OS errors, software compatibility issues, printing issues, etc. Assists with laptop and desktop PC support for on and off-site users with equipment running Windows OS in an Active Directory environment. Installs and tests computer equipment including, but not limited to, desktops, laptops, monitors, memory chips, cabling, etc. Provides conference room support, including troubleshooting A/V equipment and assistance with initial setup of meetings. Assists with the relocation and implementation of user IT equipment. Assists with meeting service requests SLA's and project timelines. Responds to all computer issues or questions and computer training needs including new hire set-up, ongoing changes, etc. Provides support for other company issued equipment such as cell phones, tablets, etc. Ensures that all records are completed and filed in an accurate and timely manner. Positively represents agency to external and internal audiences. Works collaboratively within the department to maximize service opportunities and maintain a continuous improvement agenda. Is available during nontraditional hours including some weekend and evening periods. Serves as an emergency contact for agency locations in need of IT support outside regular business hours. Completes all duties of the job and all work requirements. Models Goodwill's core values, IMPACT. (Inspire Others, Mission First, People Matter, Align with Community, Create Opportunity, Tell our Stories) Qualifications: Associates or Bachelor's degree in Computer Science, Computer Networking, or related IT field, or a minimum of 2 years of any combination of military service, secondary education, or related full-time employment. Minimum of 1-year experience in the areas of end-user support and maintenance of PC hardware and software in a Windows environment. Effective written and verbal communication skills. Computer proficiency. Ability to handle and maintain confidential information. Possess a positive attitude and infect others with similar enthusiasm Loyalty to the agency and its mission and policies. Reliable transportation, valid driver's license and automobile insurance. Ability to use good judgment, discretion, and initiative.

*** Part-Time 28 Hours Per Week, Pay Rate: $11.00 Per Hour** The Salvation Army Mission: The Salvation Army, an international movement, is an evangelical part of the universal Christian church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination. Summary/Primary Purpose: To maintain the thrift store at standard operating level and complete all daily duties and responsibilities. Essential Duties and Responsibilities include the following: Make sure all shelves and clothing racks are full, organized to promote sales. Assist management team to investigate and properly price items to be sold, as needed. Process all merchandise efficiently and properly following established standards. Daily duties include stocking racks, shelves, counter or tables with merchandise to promote sales. Responsible for learning and then training on the entire processing system to include cash register/. Maintaining a clean environment throughout the store to include shelves, counters and tables. When needed, responsible for wrapping and bagging merchandise for customers. At all times must provide good customer service by being polite, prompt and courteous and in line with the mission of The Salvation Army. All other duties as assigned. Supervisory Responsibilities: None Education and/or Experience: High School diploma or general education degree (GED). Retail and/ or cash register experience preferred, but not required. Qualifications: The requirements listed below are representative of the minimal knowledge, skill, and/or ability required for this position. Ability to be flexible and able to work on multiple projects or tasks simultaneously. Basic computer skills with ability to access payroll, timekeeping, and personal data via a web-based system. Good communication skills, both written and verbal, and ability to maintain effective working relationships. Attention to detail and creative problem-solving skills. Strong independent judgement. Other Qualifications: Must pass all applicable background checks. Must successfully complete Safe from Harm training within 90 days of hire, as established by The Salvation Army. Certificates, Licenses, Registrations: Not Applicable Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical requirements include good speaking, hearing and vision ability and excellent manual dexterity. Ability to stand, bend and reach for extended periods of time, dexterity of hands and fingers to operate office equipment. May need to climb, balance. Kneel, crouch or crawl. This position will require the ability to lift and/or move more than 50 pounds occasionally. Working Conditions: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job in a retail setting, and while performing the duties of this job, the employee is occasionally exposed to outside weather conditions. The noise level in the work environment is usually moderate. All employees recognize that The Salvation Army is a church and agree that they will do nothing as an employee of The Salvation Army to undermine its religious mission.

Human Resources Coordinator - The Salvation Army Adult Rehabilitation Center About Us The Salvation Army, an international movement, is an evangelical part of the universal Christian church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination. Job Overview Join our team in "Doing the Most Good" as a Human Resources Coordinator at our Adult Rehabilitation Center. We're seeking a dedicated HR professional to manage employee relations, training programs, and ensure compliance with organizational policies. This role is crucial in supporting our mission through effective human resources management and employee development. Pay Rate: $20 - 22 Status: Full Time, Non-Exempt Key Responsibilities HR Administration & Records Management * Maintain comprehensive employee files including medical, personnel, terminated, and applicant records * Perform ADP data entry for employee records, demographic changes, and benefit enrollments * Manage accurate payroll records and timesheet processing using HRIS system * Process and engage in ADA (Americans with Disabilities Act) accommodation requests * Administer FMLA (Family and Medical Leave Act) processes including eligibility determination, documentation, and tracking * Handle PLOA (Personal Leave of Absence) requests and documentation * Ensure compliance with all leave policies and maintain confidential records Employee Relations & Safety * Investigate and document incident reports including injuries, accidents, and grievances * Participate in Safety Committee meetings and support safety training programs * Coordinate employee benefits and assist with registration and claims * Administer Safe From Harm program including training and compliance Training & Development * Implement and conduct HR training for management and supervisory staff * Assist with employee orientation and onboarding * Support leadership development and policy compliance initiatives * Advise management on personnel matters including recruitment and retention Qualifications Education & Experience * Associate degree and two years of experience in HR Management or Business Management preffered * Office management and supervision experience preferred * Knowledge of workers compensation and OSHA regulations desired * Experience with ADP timekeeping software preferred Skills & Abilities * Strong analytical and communication skills * Proficiency in Microsoft Office, particularly Excel * Ability to interpret and implement HR policies and procedures * Excellence in problem-solving and organizational skills * Strong attention to detail and confidentiality What We Offer * Professional development opportunities * Meaningful work in a mission-driven organization * Supportive team environment * Comprehensive benefits package Physical Requirements * Computer work requiring manual dexterity * Ability to lift and move up to 50 pounds * Clear speaking, hearing, and vision abilities Work Environment * Professional office setting * Occasional travel to Family Store locations * Moderate noise levels * Some evening and weekend work may be required The Salvation Army is an equal opportunity employer. Candidates who are back-to-work, US Veterans, people with disabilities, people who have been impacted by the justice system, and/or people without a college degree are encouraged to apply. Benefits Package Insurance & Financial * Comprehensive medical, dental, vision, and hearing coverage * Prescription drug plan * Voluntary life insurance * Competitive pension plan * 403(b) retirement savings plan (immediate eligibility) Paid Time Off * Vacation days (accrual begins after first month, eligible after 90 days) * Paid sick days * Personal days * Floating holidays * Paid holidays (immediate eligibility)

eCommerce Picker - The Salvation Army Adult Rehabilitation Center The Salvation Army is an international movement and part of the universal Christian church. Our mission is to preach the gospel of Jesus Christ and meet human needs in His name without discrimination. Our eCommerce operations play a vital role in maximizing the value of donated goods while funding our community services and rehabilitation programs. About the Role Join our team as an eCommerce Picker where you'll lead the selection and coordination of high-quality merchandise for online sales across all our store locations. This dynamic role combines product expertise, logistics coordination, and mission-driven work to support The Salvation Army's community programs and rehabilitation services. Classification: Part Time 20-29 hours per week Key Responsibilities Oversee the production and selection of all goods for eCommerce sales from multiple store locations Coordinate eCommerce selection strategies with store managers and personnel across the region Travel to stores to identify, pull, and pack high-value products for eCommerce shipment with speed and accuracy Research and evaluate quality and value of premium donated items using PC and mobile technology Manifest eCommerce merchandise while maintaining strict quality control and accuracy standards Collaborate closely with Regional Manager to develop innovative strategies that increase eCommerce sales Attend monthly management meetings and communicate new policies to team members Oversee preparation and packing of selected materials for warehouse transportation and shipping Participate in eCommerce meetings, training sessions, and conferences as required Support The Salvation Army's mission and Adult Rehabilitation Center programs Required Qualifications High School Diploma or equivalent Experience in retail sales preferred Strong communication skills for effective collaboration with managers and staff Ability to read and interpret procedures, safety rules, and technical documents Proficiency with PC operations and Office 365 programs (Word and Excel) Strong mathematical skills including calculations of rates, ratios, and percentages Ability to work independently and make sound decisions in a fast-paced environment Reliable transportation for multi-store travel requirements Professional demeanor and commitment to team collaboration Physical Requirements Ability to stand, walk, and move throughout store and warehouse environments regularly Capability to lift and move up to 50 pounds regularly, and up to 100 pounds occasionally Manual dexterity for handling merchandise and operating technology Close and distance vision abilities with focus adjustment capability Comfort working in varied environments including stores and warehouses with temperature fluctuations Training and Development Comprehensive training on eCommerce systems and product evaluation techniques Ongoing professional development opportunities in retail operations and logistics Regular strategy sessions with Regional Management team Access to eCommerce industry conferences and training programs Working Environment Work is performed across multiple store and warehouse locations with quiet to moderate noise levels. Environment may include dust and temperature variations based on weather conditions. Travel between locations is a regular requirement of this position. What Success Looks Like Consistent identification and selection of high-value merchandise for eCommerce sales Accurate and efficient coordination between multiple store locations Strong collaborative relationships with store managers and eCommerce staff Meeting or exceeding eCommerce sales targets through strategic product selection Reliable attendance and professional representation of The Salvation Army mission Effective use of technology for product research and inventory management --- The Salvation Army is an equal opportunity employer. Candidates who are back-to-work, US Veterans, people with disabilities, people who have been impacted by the justice system, and/or people without a college degree are encouraged to apply.

Maintenance Worker - The Salvation Army About Us The Salvation Army is an international movement and an evangelical part of the universal Christian church. Our mission is to preach the gospel of Jesus Christ and meet human needs in His name without discrimination. Job Overview Join our team in "Doing the Most Good" as a Maintenance Worker at our Adult Rehabilitation Center. We're seeking a skilled and reliable maintenance worker to provide support for our facility, grounds, and other properties. This role is essential in maintaining our facilities and ensuring a safe, functional environment for our staff and beneficiaries. Status: Part Time 20-29 hours per week Key Responsibilities General Maintenance * Perform basic repairs and maintenance in plumbing, electrical, carpentry, and HVAC systems * Maintain floor surfaces throughout facilities * Assist with setup and teardown of rooms, store fixtures, furniture, and displays * Accompany vendors to various locations as needed * Drive vehicles to obtain supplies and make deliveries Grounds Maintenance * Perform landscaping duties including mowing and general upkeep * Handle snow removal at ARC managed properties * Maintain exterior areas for safety and appearance * Assist with seasonal maintenance needs Property Support * Help with moving furniture and boxes * Support facility operations across multiple locations * Maintain equipment and tools in good working order * Travel to various Salvation Army properties as needed Qualifications Education & Experience * High school diploma or equivalent * Minimum one year of related maintenance experience * Must obtain/maintain a clear MVR record for driving Salvation Army vehicles Skills & Abilities * Basic painting and electrical skills * Proficient with small hand tools * Experience with equipment operation (lawnmowers, snow blowers, carpet cleaning equipment, buffers) * Ability to work independently and manage time effectively * Strong attention to detail Required Certifications * Valid driver's license * Ability to pass MVR check Physical Requirements * Regularly required to stand, use hands, handle, feel, hear, and talk * Frequently required to walk and reach with hands and arms * Occasionally required to climb, balance, stoop, kneel, or crouch * Must regularly lift/move up to 50 pounds * Occasionally lift/move up to 100 pounds * Specific vision abilities include close vision, distance vision, and focus adjustment Work Environment * Typical office/store/warehouse environment * Environment varies by job location * Regular local travel between properties * Indoor and outdoor work required What We Offer * Opportunity to make a positive impact in your community * Professional development opportunities * Supportive work environment * Comprehensive benefits package The Salvation Army is an equal opportunity employer. Candidates who are back-to-work, US Veterans, people with disabilities, people who have been impacted by the justice system, and/or people without a college degree are encouraged to apply. Maintenance Worker - The Salvation Army About Us The Salvation Army is an international movement and an evangelical part of the universal Christian church. Our mission is to preach the gospel of Jesus Christ and meet human needs in His name without discrimination. Job Overview Join our team in "Doing the Most Good" as a Maintenance Worker at our Adult Rehabilitation Center. We're seeking a skilled and reliable maintenance worker to provide support for our facility, grounds, and other properties. This role is essential in maintaining our facilities and ensuring a safe, functional environment for our staff and beneficiaries. Status: Part Time 20-29 hours per week Key Responsibilities General Maintenance * Perform basic repairs and maintenance in plumbing, electrical, carpentry, and HVAC systems * Maintain floor surfaces throughout facilities * Assist with setup and teardown of rooms, store fixtures, furniture, and displays * Accompany vendors to various locations as needed * Drive vehicles to obtain supplies and make deliveries Grounds Maintenance * Perform landscaping duties including mowing and general upkeep * Handle snow removal at ARC managed properties * Maintain exterior areas for safety and appearance * Assist with seasonal maintenance needs Property Support * Help with moving furniture and boxes * Support facility operations across multiple locations * Maintain equipment and tools in good working order * Travel to various Salvation Army properties as needed Qualifications Education & Experience * High school diploma or equivalent * Minimum one year of related maintenance experience * Must obtain/maintain a clear MVR record for driving Salvation Army vehicles Skills & Abilities * Basic painting and electrical skills * Proficient with small hand tools * Experience with equipment operation (lawnmowers, snow blowers, carpet cleaning equipment, buffers) * Ability to work independently and manage time effectively * Strong attention to detail Required Certifications * Valid driver's license * Ability to pass MVR check Physical Requirements * Regularly required to stand, use hands, handle, feel, hear, and talk * Frequently required to walk and reach with hands and arms * Occasionally required to climb, balance, stoop, kneel, or crouch * Must regularly lift/move up to 50 pounds * Occasionally lift/move up to 100 pounds * Specific vision abilities include close vision, distance vision, and focus adjustment Work Environment * Typical office/store/warehouse environment * Environment varies by job location * Regular local travel between properties * Indoor and outdoor work required What We Offer * Opportunity to make a positive impact in your community * Professional development opportunities * Supportive work environment * Comprehensive benefits package The Salvation Army is an equal opportunity employer. Candidates who are back-to-work, US Veterans, people with disabilities, people who have been impacted by the justice system, and/or people without a college degree are encouraged to apply.

Resident Manager - The Salvation Army Adult Rehabilitation Center About Us The Salvation Army, an international movement, is an evangelical part of the universal Christian church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination. Job Overview Join our team in "Doing the Most Good" as a Resident Manager at our Adult Rehabilitation Center. Working on 2nd shift, you'll be responsible for maintaining the integrity, philosophy, and standards of our effective rehabilitation program. This role is crucial in ensuring program compliance while supporting our beneficiaries' recovery journey. Pay Rate: $14.75-16.75/hr. Status: Full Time, 40 Hours per Week Key Responsibilities Program Management * Enforce house rules and maintain overall center security * Conduct new beneficiary orientations including facility tours * Lead weekly house meetings * Supervise medication calls and ensure proper documentation * Respond to beneficiary inquiries and emergencies * Complete incident reports and Safe From Harm documentation * Conduct regular bed checks Beneficiary Support * Implement and coordinate leisure time activities * Provide safe transportation when needed * Assist in resolving beneficiary problems * Train and supervise work therapy assignments * Assess and refer spiritual needs to Chaplain/Administrator * Administer drug and alcohol screening tests as required Administrative Duties * Maintain daily reports and electronic data entries * Document program violations and incidents * Participate in professional development training * Support center policies and procedures * Monitor and ensure program compliance Qualifications Education & Experience * High School Diploma or Equivalent * Previous managerial experience preferred * Valid Driver's License with ability to qualify for Salvation Army insurance Skills & Abilities * Strong analytical and problem-solving capabilities * Excellent communication and presentation skills * Ability to interpret technical instructions * Basic mathematical and reporting abilities * Strong interpersonal and conflict resolution skills What We Offer * Meaningful work supporting recovery programs * Professional development opportunities * Supportive team environment * Mission-driven organization Physical Requirements * Manual dexterity for computer work * Ability to lift/move up to 20 pounds * Clear speaking, hearing, and vision abilities Work Environment * Residential institutional setting * Quiet to moderate noise level * Some warehouse/store exposure * Position may require living in the ARC * Closed toe shoes with rubber soles required for warehouse work Travel * Out of town travel up to 2 times yearly for training/events The Salvation Army is an equal opportunity employer. Candidates who are back-to-work, US Veterans, people with disabilities, people who have been impacted by the justice system, and/or people without a college degree are encouraged to apply. Benefits Package Insurance & Financial * Comprehensive medical, dental, vision, and hearing coverage * Prescription drug plan * Voluntary life insurance * Competitive pension plan * 403(b) retirement savings plan (immediate eligibility) Paid Time Off * Vacation days (accrual begins after first month, eligible after 90 days) * Paid sick days * Personal days * Floating holidays * Paid holidays (immediate eligibility)

Store Processor - The Salvation Army Thrift Store About The Salvation Army The Salvation Army is an international movement and part of the universal Christian church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination. Our thrift stores play a vital role in funding our Adult Rehabilitation Centers and providing affordable shopping options to our neighbors. Pay Rate: USD 12.00 Status: Part-time 28 hours About the Role Join our team as a Store Processor where you'll play a crucial role in processing and preparing donated goods for sale in our thrift stores. This position combines warehouse operations, merchandising, and mission-driven work to support The Salvation Army's community programs. Key Responsibilities * Sort, tag, and price merchandise according to established guidelines * Track and report production numbers in assigned locations * Move processed merchandise to sales floor for display or to designated shipping locations * Maintain clean work and storage spaces * Meet daily production goals for merchandise processing and store stocking What You'll Need to Succeed Required Qualifications * High School Diploma or currently pursuing * Strong English communication skills for team interactions * Basic computer skills and ability to learn new systems * Basic math skills * Ability to work a flexible schedule including weekends and evenings * Professional appearance and adherence to dress code * Must pass pre-employment background check * Reliable and team-oriented mindset Physical Requirements * Ability to regularly lift and move up to 25 pounds - regularly or occasionally * Capability to stand for extended periods * Ability to walk, climb, balance, stoop, kneel, and crouch as needed * Specific vision abilities including close vision, distance vision, and ability to adjust focus Training and Development * Comprehensive systems training provided * Expected proficiency within 3 months * Ongoing professional development opportunities What Success Looks Like * Meeting daily production goals * Accurate processing and pricing of merchandise * Clean and organized work environment * Strong team collaboration * Reliable attendance and punctuality The Salvation Army is an equal opportunity employer. Candidates who are back-to-work, US Veterans, people with disabilities, people who have been impacted by the justice system, and/or people without a college degree are encouraged to apply. Benefits Package Insurance & Financial * Comprehensive medical, dental, vision, and hearing coverage * Prescription drug plan * Voluntary life insurance * Competitive pension plan * 403(b) retirement savings plan (immediate eligibility) Paid Time Off * Vacation days (accrual begins after first month, eligible after 90 days) * Paid sick days * Paid holidays (immediate eligibility)

Store Backroom Attendant - The Salvation Army About The Salvation Army The Salvation Army is an international movement and part of the universal Christian church. Our mission is to preach the gospel of Jesus Christ and meet human needs in His name without discrimination. Our thrift stores play a vital role in funding our Adult Rehabilitation Centers and providing affordable shopping options to our neighbors. Pay Rate: $13.00 Status: (Part time, 28 hours per week) About the Role Join our team as a Store Backroom Attendant where you'll be the first point of contact for our generous donors. This role combines customer service, donation processing, and mission-driven work to support The Salvation Army's community programs. Key Responsibilities * Provide exceptional donor service by greeting donors and offering assistance * Process and track donations accurately * Maintain a clean and well-organized donation area * Sort, load, and unload Salvation Army trucks per center policy * Power sort donations as they arrive (where applicable) * Support production processes as needed * Safeguard all donated materials and assigned equipment * Report any complaints, damage, or injuries occurring in the donation area * Guide donors on acceptable materials and provide information about pickup services for heavy items What You'll Need to Succeed Required Qualifications * High School Diploma or currently pursuing * Strong English communication skills for donor and team interactions * Basic computer skills and ability to learn new systems * Basic math skills * Ability to pass pre-employment background check * Must be available for a flexible schedule including weekends, holidays and evenings Physical Requirements * Ability to regularly lift and move up to 50 pounds * Occasionally lift and move up to 100 pounds * Stand for extended periods * Walk, reach, climb, balance, stoop, kneel, and crouch as needed * Work in various weather conditions (outdoor exposure) What Success Looks Like * Positive donor feedback * Clean and organized donation area * Meeting daily production goals * Strong team collaboration * Reliable attendance and punctuality * Accurate donation tracking and receipting The Salvation Army is an equal opportunity employer. Candidates who are back-to-work, US Veterans, people with disabilities, people who have been impacted by the justice system, and/or people without a college degree are encouraged to apply. Part-Time Benefits Package Insurance & Financial Benefits * 403(b) retirement savings plan (immediate eligibility) * Voluntary life insurance options available Paid Time Off (Pro-rated for part-time) * Vacation days (accrual begins after first month, eligible after 90 days) * Sick days with discretionary days * Paid holidays (immediate eligibility)

The Salvation Army Mission: The Salvation Army, an international movement, is an evangelical part of the universal Christian church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination. Summary/Primary Purpose: Plays a key and integral role in the success of the Capital Area Command and Division's fund development efforts, specifically through ongoing and proactive donor relationship management and major gift cultivation and solicitation activity. The Director of Major Giving will identify, qualify, cultivate, solicit and steward major gift donors for their assigned caseload. Emphasis is on securing gifts of $5,000 and higher. Essential Duties and Responsibilities: The Director of Major Giving establishes, manages and fulfills a caseload communications plan, including individual fund-raising goals and personalized strategies, to effectively steward, educate, cultivate, and solicit gifts from major donors and corporations each fiscal year. Manages a portfolio of 150 assigned and qualified major donors and corporate accounts. Will maintain and seek to engage with a more limited number of prospective donors. Works diligently to meet agreed-upon annual and income production goals as determined by Capital Area Commander & Divisional Secretary for Iowa Capital Command and Divisional Development Dept. and Divisional Development Department. Leads in one-to-one solicitation, gift acknowledgement, and stewardship communication, traveling as necessary, establishing and maintaining excellent donor relations, providing written proposals to major gift prospects as needed, and including Army and/or volunteer leadership as appropriate. Works with the Divisional Development Department to develop donor profiles to inform “moves management” strategies and planning conversations. Meets regularly with supervisor and with divisional major gifts management to discuss and refine caseload plans, donor strategies, to track progress, to receive coaching, and to keep open lines of communication. Works in close collaboration with local TSA officers, program, finance and fund-raising staff to present local resource development needs that correspond to donors' interests and intent. Works closely with the event and fund-raising staff to coordinate efforts to achieve the directives and goals of the Command. Takes donors on site visits to tour programs and to facilitate face-to-face briefings of donors by leaders. Supports and contributes to, as requested, overall territorial and divisional policies, business practices and strategies to continually increase major gifts revenue and program growth. Keeps management apprised of all significant interactions, inputting contact reports to the donor database system as required, sharing a continually updated itinerary, fulfilling all monthly and other reporting requirements. Responsible to manage and maintain all systems related to DIRECTOR OF MAJOR GIVING duties, including donor contacts, donor files, spreadsheets, correspondence and gift acknowledgments, etc., in keeping with Development department policies and procedures. This position may occasionally be required to travel and attend events, conferences and meetings that may take place outside of normal working hours, to include weekends and evenings. Help identify candidates to serve on the Advisory Board and help educate current and new members. Will participate as assigned and be a resource to the various Command Advisory Boards and the Des Moines Development Committee. Driving is an essential function of the position. All other duties as assigned. Supervisory Responsibilities: None Education and/or Experience: Bachelor's degree or comparable experience, plus a minimum of five years of experience in a non-profit fundraising role with a proven track record of major gifts success. Experience in Planned Giving a plus. Qualifications: The requirements listed below are representative of the minimal knowledge, skill, and/or ability required for this position. Ensures excellent customer service is provided to donors through accessibility to staff and leadership, timely responsiveness, quality in all interactions and personalized communications. Ability to be flexible, prioritize and work on multiple projects or tasks simultaneously. Advanced Microsoft Excel and Access skills, and the ability to access data systems via a web-based system. Administrative skills to include utilization of standard office equipment, data entry, and attention to details and filing. Excellent communication skills both written and spoken, and ability to maintain effective working relationships. Mathematical skills to include add, subtract, multiply, divide, use of common fractions and decimals. Demonstrated ability to handle confidential matters. Attention to detail and creative problem-solving skills. Strong independent judgement. Other Qualifications: Must pass all applicable background checks. Must possess a valid driver's license from the state in which you reside. Must be approved through The Salvation Army Fleet Safety Program to drive either a Salvation Army or personal vehicle on Salvation Army business. Must successfully complete Safe from Harm training within 90 days of hire, as established by The Salvation Army. Certificates, Licenses, Registrations: None Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical requirements include good speaking, hearing and vision ability and excellent manual dexterity. Ability to stand, bend and reach for extended periods of time, dexterity of hands and fingers to operate office equipment. May need to climb, balance, kneel, crouch or crawl. This position will require the ability to lift and/or move more than 20 pounds occasionally. Working Conditions: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job - an office environment and while performing the duties of this job, the noise level in the work environment is usually moderate. All employees recognize that The Salvation Army is a church and agree that they will do nothing as an employee of The Salvation Army to undermine its religious mission. The Salvation Army is an equal opportunity employer. Candidates who are back-to-work, US Veterans, people with disabilities, people who have been impacted by the justice system, and/or people without a college degree are encouraged to apply.

Job Description This position reports to the Program Manager within the scope of the mission, guiding principles, values, ethics and strategic goals of Goodwill Industries of Northeast Iowa, Inc. This position is responsible for training, supervising, advising, and monitor activities of persons served as outlined in their Individual Program Plan or Individual Employment Plan. This position also communicates effectively with program participants, counsels them, and coordinates services for them as needed. Provides excellent service to both internal and external customers by way of communication and assistance and by way of quality of work. Duties and Responsibilities: (Essential functions of the position are listed in bold print.) Assists program participants with developing strategies, making informed choices, and following through on responsibilities. Encourages program participants to achieve goals and desired outcomes by assisting with the development of programming derived from participants' preferences, needs, interests, and strengths. Provides program participants with information about community resources available to them and helps with increasing the program participants' ability to self-advocate. Drives program participants to and from appointments, events, stores, activities, etc. Ensures program participants have access to appropriate resources and helps with coordination of those resources if needed. Provides ongoing assessment of program participants to identify needs and support their capabilities, strengths, and preferences. Builds rapport with program participants through effective communication based on the participants' communication style. Maintains accurate documentation on program participants by learning and remaining current on appropriate documentation guidelines and electronic documentation systems, developing a system to manage documentation, and setting priorities. Submits documentation for program participants in a timely manner. Provides crisis intervention as needed to defuse situations, determine appropriate intervention, and contact the necessary support systems. Complies with all reporting requirements related to crisis intervention. Maintains professional and ethical relationships with program participants, program participant family and friends, co-workers, and other agencies. Completes all duties of the job and all work requirements. Models Goodwill's core values, IMPACT. (Inspire Others, Mission First, People Matter, Align with Community, Create Opportunity, Tell our Stories) Qualifications: High school diploma or GED, required . A minimum of 1 year related experience, preferred. Must be CPR/First Aid and Medication Management certified within 6 months of starting employment. Effective written and verbal communication skills. Ability to effectively instruct persons with disabilities. Ability to adjust to unexpected or different situations. Computer proficiency. Reliable cellphone. Ability to handle and maintain confidential information. Possess a positive attitude and infect others with similar enthusiasm Loyalty to the agency and its mission and policies. Reliable transportation, valid driver's license, and automobile insurance, required . Ability to use good judgment, discretion, and initiative.

This position reports to the Store Manager within the scope of the mission, guiding principles, values, ethics and strategic goals of Goodwill Industries of Northeast Iowa, Inc. This position is responsible for ensuring the smooth flow of donated goods from collection to sales, including but not limited to, receiving, production, security, safety, loss prevention, merchandising, and sales transactions. This position is also responsible for performing all duties of a Sales Associate as well as basic store operations in the absence of management. Provides excellent service to both internal and external customers by way of communication and assistance and by way of quality of work. Duties and Responsibilities: (Essential functions of the position are listed in bold print.) Directs and assigns daily job tasks to Sales Associates and Utility workers. Exercise independent judgment. Greets customers immediately upon entering store. Ensures good customer service and a shopping experience that meets agency expectations. Ensures all donations and truck shipments are sorted and graded in a timely and effective manner so that stores are well-stocked with high quality merchandise. Donations are distributed to proper work or holding area and donation count is recorded accurately. Operates cash register so that all transactions are handled pleasantly and effectively. Customers do not wait more than 15 seconds when first in line and assistance is called when more than 3 customers are in line. Identifies appropriate merchandise for online sales and handles according to process/procedure. Marks and stocks new goods merchandise according to process/procedure. Greets donors pleasantly at their car and immediately unloads items. Ensures good customer service and a donating experience that meets agency expectations. Offers tax receipt form to each donor. Between donor engagements, sorts material so that 95% unsaleable items are redirected to garbage or salvage. Responsible for ensuring daily production expectations are met. Prevents theft by remaining alert at all times in all areas and immediately notifying management of any suspicious activities. Assists and helps with shoveling snow, replacing light bulbs, washing windows, and any other upkeep. Demonstrates and advises new team members on all job duties, agency policies and procedures, ethical code of conduct, and best practices. Assign/delegate job tasks under the direction of the Store Manager and holds team members accountable for established best practices and standard operating procedures. Maintains top-flight condition and appearance of store and donation area by focusing on housekeeping and safety at all times. Communicates needs for repair, fixtures, maintenance, etc. Completes monthly Store Inspections, Health/Safety Checklist and monthly drills. Works collaboratively within department to maximize service opportunities and maintain a continuous improvement agenda. Completes staff schedules. Completes and provides insight to the Store Manager on team member performance reviews. Recommends corrective actions to the Store Manager by providing supporting documentation while maintaining confidentiality at all times. Completes the store's opening and closing procedures as needed. Completes, verifies, and submits daily paperwork, deposits, and reports as directed by the Store Manager. Completes and submits Truck Orders in a timely manner. Communicates any new or unusual information promptly to the Store Manager. Helps prepare outgoing truck loads including baling, sorting, operating forklift, organizing, etc. and assists truck driver with loading/unloading. Minimizes waste expense and maximize salvage revenue opportunity by recycling as many products as possible in most resourceful way. Ensures that equipment is in safe operating condition and that all safeguards are in place. Operates forklift truck. Completes all duties of the job and all work requirements. Models Goodwill's core values, IMPACT. (Inspire Others, Mission First, People Matter, Align with Community, Create Opportunity, Tell our Stories) Qualifications: Must be at least 18 years old. High School Diploma or Equivalent preferred . Minimum of 2 years of any combination of military service, high school, or related full-time employment may substitute. Effective written and verbal communication skills. Ability to direct, assign, and delegate daily job tasks to Team Members. Ability to exercise independent judgement. Possess a positive attitude and infect others with similar enthusiasm. Must be able to lift, push, or pull fifty pounds with assistance. Loyalty to the agency and its mission and policies. Reliable transportation. Ability to work a flexible schedule at multiple locations including evenings, weekends, and holidays. Must be willing to obtain a forklift license. Ability to use good judgment, discretion, and initiative.

* Part-time 24- 28 hours Per Week Friday, Saturday and Sunday, 4:00 P.M.-12:00 A.M. Women's Shelter, Pay Rate: $13.00 Per Hour* The Salvation Army Mission: The Salvation Army, an international movement, is an evangelical part of the universal Christian church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination. Summary/Primary Purpose: Provide support to the Emergency Shelter Director by providing supervision and intake of clients, maintaining security, and providing supportive services in a Christian atmosphere. Regular attendance at work is an essential function of this position. Essential Duties and Responsibilities: * Conduct intake interview of incoming residents into the shelter. * . Assign a proper room; distribute needed bedding and personal care items. * . Provide necessary supervision of shelter and residents, assuring that rules and policies are being followed. Maintain an awareness of client needs. * . Answer phone calls, take messages when appropriate. * . General cleaning as necessary. * Prepare coffee and oversee breakfast preparation and clean up. * Administer breathalyzer tests. * Review logbook and update as needed. * Do room inspections and enforce cleaning rules for areas. * Distribute medications as needed. * Be responsible for over-all cleanliness of the shelter areas. * Supervises volunteers/community service workers as assigned. * Provide seasonal assistance as needed. * Other duties as assigned. Supervisory Responsibilities: N/A Education and/or Experience: High School Diploma or equivalent required, and a minimum of 1 year experience Qualifications: The requirements listed below are representative of the minimal knowledge, skill, and/or ability required for this position. * Ability to be flexible and able to work on multiple projects or tasks simultaneously * Intermediate skills in Microsoft software to include Word, Excel, PowerPoint and Access. As well as the ability to access payroll, timekeeping and personal data via a web-based system. * Administrative skills to include utilization of standard office equipment, data entry, 10-key, attention to details and filing. * Good communication skills both written and spoken, and ability to maintain effective working relationships. * Demonstrated ability to handle confidential matters. Other Qualifications: Must pass all applicable background checks. Must possess a valid driver's license from the state in which you reside. Must be approved through The Salvation Army Fleet Safety Program to drive either a Salvation Army or personal vehicle on Salvation Army business. Must successfully complete Safe from Harm training within 90 days of hire, as established by The Salvation Army. Certificates, Licenses, Registrations: Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Employee may often be required to engage in rigorous activities. Limited amount of physical effort required associated with walking, standing, lifting and carrying objects up to 10 pounds regularly, and up to 50 pounds occasionally. Working Conditions: The work environment is a business office setting with office equipment, light traffic and moderate noise levels. All employees recognize that The Salvation Army is a church and agree that they will do nothing as an employee of The Salvation Army to undermine its religious mission The Salvation Army is an equal opportunity employer. Candidates who are back-to-work, US Veterans, people with disabilities, people who have been impacted by the justice system, and/or people without a college degree are encouraged to apply.

The Salvation Army is an equal opportunity employer. Candidates who are back-to-work, US Veterans, people with disabilities, people who have been impacted by the justice system, and/or people without a college degree are encouraged to apply. *** Please apply in person at 31 S. 30th St. Keokuk, IA 52630, 10:00 A.M.- 4:00 P.M. Monday- Friday, or 1415 Ave. M Fort Madison, IA 52627 10:00 A.M.- 4:00 P.M. Monday- Thursday and bring acceptable documentation to complete the E- Verify process*** ***This is a temporary position from November 14th- December 24th, Pay Rate: $10.00/ Per Hour*** The Salvation Army Mission: The Salvation Army, an international movement, is an evangelical part of the universal Christian church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination. Summary/Primary Purpose: To represent The Salvation Army by ringing bell at assigned kettle location in order to raise needed funds for the services provided to individuals and families. Essential Duties and Responsibilities: Report to work promptly as scheduled. Work in all weather conditions (rain, sleet, snow, cold). Work minimum of 4 hours, maximum of 8 hours per shift and maximum of 40 hours per week. Stay at assigned kettle, ringing the bell. One 15-minute break will be allowed every 4 hours. A 30-minute break will be allowed for shifts of 6 or more hours. Represent The Salvation Army and its programs. Responsible for kettle, stand and bell at assigned location. Call supervisor on duty if Bell Ringer needs to leave shift early for any reason. Remain at work site until relieved of duties by another Salvation Army staff member. Represent The Salvation Army by dressing and behaving appropriately. Wear bell ringing apron while working which identifies me as a Salvation Army bell ringer. Greet public as they pass the work site. Be cordial and polite to the public. Smile, make eye contact and greet people with “Thank you, “Merry Christmas,” or other appropriate greeting. Remain alert and aware of your surroundings, never taking the kettle off the stand. All monetary donations must be placed into kettle by the donor themselves. Bell Ringers are not allowed to handle cash or coins. Must be able to stand for long periods of time and/or entire shift. Follow Corps policies and procedures. Must Not: Leave kettle unattended unless on break. Possess or use tobacco, gum, alcohol, weapons or illegal drugs. Eat or be on cell phone or text while on duty. Be distracted (conversations with friends, shopping, etc.). Use profanity or become argumentative with the public. Take money for personal use. Fail to follow all procedures and policies Supervisory Responsibilities: N/A Education and/or Experience: High School diploma or GED preferred but not required. Experience working with the public is desired. Qualifications: The requirements listed below are representative of the minimal knowledge, skill, and/or ability required for this position. Must be clean, neat and well groomed. Dressed appropriately for the location and weather. A smiling, friendly and cheerful attitude. Prompt and consistent in attendance. Responsible for items assigned (kettles, equipment, etc) to your care. Flexible in light of changing job situations/priorities. A willingness to promote the mission of The Salvation Army. Other Qualifications: N/A Certificates, Licenses, Registrations: N/A Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Employee will be required to stand for long periods of time and/or the entire shift. Limited amount of physical effort required associated with walking, standing, lifting and carrying objects. Working Conditions: This position requires attending to a kettle stand for long periods of time, be based outside in all kinds of weather and may do some light physical work. All employees recognize that The Salvation Army is a church and agree that they will do nothing as an employee of The Salvation Army to undermine its religious mission.

* Full- Time 40 Hours Per Week, Monday- Friday, 8:00 A. M.- 4:40 P.M. Pay Rate: $16.50* The Salvation Army Mission: The Salvation Army, an international movement, is an evangelical part of the universal Christian church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination. Summary/Primary Purpose: The Office Manager will be responsible for the clerical and accounting functions for the facility and Material Assistance functions. This position requires utmost confidentiality, ability to follow procedures and policies all while ensuring our clients and customers via phone and in person are treated with courtesy and respect. Essential Duties and Responsibilities: * Responsible for preparing and sending accounts payables abiding by all procedures and policies established by the accounting center. * Weekly contributions, donations, deposits and receipts will be a main role of the position. * Greet all clients and visitors in person or via phone in a friendly courteous manner, return calls left on the answering system and ensure messages both received and taken are promptly provided to the appropriate person. * Works with Corps Officers as needed on general and business matters. * Complete intake interviews with clients requesting material assistance and determine level of need as well as documents needed, and assistance provided. * Utilize Service Point and SIMS (client information management systems) for social service and Pathway of Hope clients. * Responsible for maintaining inventory for material assistance; ordering supplies and stocking inventory. * Participate in community social service functions, networking opportunities and conferences as requested by the Corps Officers. * Educate and coordinate with community agencies about Salvation Army activities. * Make referrals for clients requesting services unavailable at The Salvation Army. * Create and distribute mail projects, thank you notes, and other clerical duties to include maintaining Corps files/records. * Manage volunteers; to include paperwork required by DHQ for volunteers and personnel. * Provide assistance on community projects, to include United Way and Kettle Drive. * Process building usage forms. * Responsible for staff meeting minutes. * Track volunteer hours and process volunteer packets. * Responsible for statistical reporting to CO and DHQ. * Assist with front desk duties as needed. * Occasional driving is required for this position. * All other duties as assigned. Supervisory Responsibilities: Supervises volunteers as needed. Education and/or Experience: High school diploma or general education degree (GED), with 1-2 years' experience. Qualifications: The requirements listed below are representative of the minimal knowledge, skill, and/or ability required for this position. * English proficiency sufficient for written and spoken communication with supervisors, co-workers, clients and customers required. Bi-lingual in Spanish preferred. * Intermediate knowledge of Microsoft software to include Word, Excel, and email software. The ability to access payroll, timekeeping and personal data via a web-based system. * Administrative skills to include utilization of standard office equipment, data entry, 10-key, attention to detail and filing. * Ability to be flexible and able to work on multiple projects or tasks simultaneously. * Demonstrated ability to handle confidential matters. Other Qualifications: Must pass all applicable background checks. Must possess a valid driver's license from the state in which you reside. Must be approved through The Salvation Army Fleet Safety Program to drive either a Salvation Army or personal vehicle on Salvation Army business. Must successfully complete Safe from Harm training within 90 days of hire, as established by The Salvation Army. Certificates, Licenses, Registrations: N/A Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Limited amount of physical effort required associated with walking, standing, lifting and carrying objects up to 25 pounds. Working Conditions: The noise level in the work environment is usually moderate. All employees recognize that The Salvation Army is a church and agree that they will do nothing as an employee of The Salvation Army to undermine its religious mission. The Salvation Army is an equal opportunity employer. Candidates who are back-to-work, US Veterans, people with disabilities, people who have been impacted by the justice system, and/or people without a college degree are encouraged to apply.

This position reports to the Store Manager or Operations Manager within the scope of the mission, guiding principles, values, ethics and strategic goals of Goodwill Industries of Northeast Iowa, Inc. This position oversees retail or operations activities through the direct supervision of Sales Associates, Utility Workers, Team Leads, ADC Attendants, and Production Workers. The Assistant Manager is responsible for operations in conjunction with or during the absence of the Store/Operations Manager. Primary focus should be the smooth flow of donated goods from collection to sales including but not limited to receiving, production, security, safety, loss prevention, inventory control, merchandising and sales transactions. Provides vision, leadership, direction, and supervision of staff. Duties and Responsibilities: (Essential functions of the position are listed in bold print.) Direct supervision of Sales Associates, Utility Workers, Team Leads, ADC Attendants, and Production Workers. Delegates assignments to staff under the direction of the Store/Operations Manager and keeps them informed of changes in policy and trends. Directs, coaches and guides them in their work in order to help them attain individual growth and store goals. Demonstrates leadership by holding all team members accountable for established best practices and standard operating procedures. Provides comprehensive training of job duties, policies and procedures, ethical codes of conduct, corporate compliance, etc. Evaluates performance and takes corrective action when necessary. Helps Store/Operations Manager to oversee/monitor the quality and quantity of merchandise and that production output is adequate to meet sales goals. Ensures the highest level of customer service to reduce customer complaints and problems. Handles cash register processes, money handling, paperwork, and deposits. Provides tools, resources, and guidance to team to ensure store runs smoothly and efficiently. Maintains top-flight condition and appearance of retail store or warehouse focusing on housekeeping and safety at all times. Communicates needs for repair, fixtures, maintenance, etc. to Store/Operations Manager. Contributes to and supports Store/Operations Manager's vision for execution of merchandising, store presentation, inventory, and customer service relations. Ensures that all store/operations documentation including daily/weekly sales, staff schedules, EAPS, production statistical data, etc. is completed in an accurate and timely manner. Assists in reviewing applications for vacant positions, conducting interviews, and making hiring decisions. Positively represents store/operations and community to internal audiences. Positively represents store/operations and agency to external audiences. Works collaboratively with Store/Operations Manager and staff to maximize service opportunities and maintain a continuous improvement agenda. Reviews and analyzes sales, average transaction, departmental allocation, etc. in order to establish performance standards, detect trends, and determine proper course of action. Works with supervisor and direct reports to promote retail/operations activities and develop and implement strategies resulting in increased revenues. Is available during nontraditional hours including some weekend and evening periods. Serves as an emergency contact for agency locations in need of support outside regular business hours. Ensures good customer service, quality merchandise, competitive prices, and a donating/shopping experience that meets agency expectations. Maintains systems to measure these activities on a regular basis. Analyzes monthly production, sales and donor reports to identify weaknesses and develops strategies to correct them. Covers all areas in Store/Operations Manager's absence either short or long term which may include traveling to other retail locations. Operates forklift truck. Completes all duties of the job and all work requirements. Models Goodwill's core values, IMPACT. (Inspire Others, Mission First, People Matter, Align with Community, Create Opportunity, Tell our Stories) Qualifications: High School Diploma or Equivalent. Minimum of 1 year military service or related full-time employment. Supervisory experience preferred. Effective written and verbal communication skills. Computer proficiency. Ability to handle and maintain confidential information. Possess a positive attitude and infect others with similar enthusiasm. Loyalty to the agency and its mission and policies. Reliable transportation, valid driver's license and automobile insurance. Must be willing to obtain a forklift license if able. Ability to use good judgment, discretion, and initiative.

Job Description This position reports to the Store Manager within the scope of the mission, guiding principles, values, ethics and strategic goals of Goodwill Industries of Northeast Iowa, Inc. This position is responsible for assisting with customers and register transactions, donation receiving, loading and unloading trailers, sorting and grading material, baling in some locations, merchandising, stocking and rotating product and light-duty maintenance and housekeeping. Provides excellent service to both internal and external customers by way of communication and assistance and by way of quality of work. Duties and Responsibilities: (Essential functions of the position are listed in bold print.) Greets customers immediately upon entering store. Ensures good customer service and a shopping experience that meets agency expectations. Sorts and grades all donations and truck shipments in timely and effective manner so that stores are well-stocked with high quality merchandise. Operates cash register so that all transactions are handled pleasantly and effectively. Customers do not wait more than 15 seconds when first in line and assistance is called when more than 3 customers are in line. Identifies appropriate merchandise for online sales and handles according to process/procedure. Marks and stocks new goods merchandise according to process/procedure. Greets donors pleasantly at their car and immediately unloads items. Ensures good customer service and a donating experience that meets agency expectations. Donations are distributed to proper work or holding area and donation count is recorded accurately. Offers tax receipt form to each donor. Between donor engagements, sorts material so that 95% unsaleable items are redirected to garbage or salvage. Theft is prevented by remaining alert at all times in all areas and immediately notifying management of any suspicious activities. Assists and helps with shoveling snow, replacing light bulbs, washing windows, and any other upkeep. Advises and demonstrates all job duties for new team members. Maintains top-flight condition and appearance of store and donation area by focusing on housekeeping and safety at all times. Communicates needs for repair, fixtures, maintenance, etc. Works collaboratively within department to maximize service opportunities and maintain a continuous improvement agenda. Helps prepare outgoing truck loads including baling, sorting, operating forklift, organizing, etc. Assists truck driver in loading/unloading. Minimizes waste expense and maximize salvage revenue opportunity by recycling as many products as possible in most resourceful way. Ensures that equipment is in safe operating condition and that all safeguards are in place. Completes all duties of the job and all work requirements. Models Goodwill's core values, IMPACT. (Inspire Others, Mission First, People Matter, Align with Community, Create Opportunity, Tell our Stories) Qualifications: Must be at least 16 years old. High School Diploma or Equivalent preferred . Minimum of 2 years of any combination of military service, high school, or related full-time employment may substitute. Effective written and verbal communication skills. Possess a positive attitude and infect others with similar enthusiasm. Must be able to lift, push, or pull fifty pounds with assistance. Loyalty to the agency and its mission and policies. Reliable transportation. Ability to work a flexible schedule at multiple locations including evenings, weekends, and holidays. Must be willing to obtain a forklift license if able. Ability to use good judgment, discretion, and initiative.

This position reports to the Program Manager within the scope of the mission, guiding principles, values, ethics and strategic goals of Goodwill Industries of Northeast Iowa, Inc. This position is responsible for training, supervising, advising, and monitoring activities of persons served as outlined in their Individual Program Plan or Individual Employment Plan. This position also communicates effectively with program participants, counsels them, and coordinates services for them as needed. Provides excellent service to both internal and external customers by way of communication and assistance and by way of quality of work. Duties and Responsibilities: (Essential functions of the position are listed in bold print.) Acts as primary contact for parents/guardians of program participants at assigned site, county workers, and medical appointments. Monitors schedules of program participants, cleanliness of assigned site, and time off for program participant. Drives program participants to and from appointments, events, stores, activities, etc. Maintains and reviews all documentation and paperwork for assigned site and submits it to the appropriate Program Manager in a timely manner. Assists with training new Team Members scheduled to work at the site. Supervises the completion of Individual Program Plans and required documentation. Maintains accurate documentation on program participants by learning and remaining current on appropriate documentation guidelines and electronic documentation systems, developing a system to manage documentation, and setting priorities. Submits documentation for program participants in a timely manner. Builds rapport with program participants through effective communication based on the participants' communication style. Provides crisis intervention as needed to defuse situations, determine appropriate intervention, and contact the necessary support systems. Complies with all reporting requirements related to crisis intervention. Maintains professional and ethical relationships with program participants, program participant family and friends, co-workers, and other agencies. Assists program participants with developing strategies, making informed choices, and following through on responsibilities. Encourages program participants to achieve goals and desired outcomes by assisting with the development of programming derived from participants' preferences, needs, interests, and strengths. Provides program participants with information about community resources available to them and helps with increasing the program participants' ability to self-advocate. Ensures program participants have access to appropriate resources and helps with coordination of those resources if needed. Provides ongoing assessment of program participants to identify needs and support their capabilities, strengths, and preferences. Completes all duties of the job and all work requirements. Models Goodwill's core values, IMPACT. (Inspire Others, Mission First, People Matter, Align with Community, Create Opportunity, Tell our Stories) Qualifications: High school diploma or GED, required . A minimum of 1 year related experience, preferred. Must be CPR/First Aid and Medication Management certified within 6 months of starting employment. Effective written and verbal communication skills. Ability to effectively instruct persons with disabilities. Ability to adjust to unexpected or different situations. Computer proficiency. Reliable cellphone. Ability to handle and maintain confidential information. Possess a positive attitude and infect others with similar enthusiasm Loyalty to the agency and its mission and policies. Reliable transportation, valid driver's license, and automobile insurance, required . Ability to use good judgment, discretion, and initiative.

The Accounting Specialist will work closely with the Controller to assist in the day-to-day operations of the accounting department. This role requires strong multitasking abilities, a commitment to a collaborative team environment, and ensuring accuracy in financial transactions. Key responsibilities include data compilation, preparation, and verification for maintaining accurate accounting records. Duties and Responsibilities: Process Accounts Payable invoices, ensuring timely payments and proper approvals; print and distribute checks. Reconcile credit card statements by reviewing and processing receipts and associated invoices. Maintain organized accounts payable files and records. Address vendor and employee inquiries related to invoices, expenses, and check requests; assist in resolving discrepancies. Prepare and file 1099s. Generate, print, and distribute accounts payable reports. Perform data entry and manage spreadsheets with accuracy. Assist in monthly closings, including journal entries and any other duties as needed. Prepare and deliver bank deposits. Organize and maintain store audit paperwork. Manages all payroll functions with a strong commitment to accuracy, confidentiality, and adherence to company policies and legal requirements. Payroll functions would include, but are not limited to: Review timecards for accuracy, manual entry of pay not calculated by timecards, manage late payroll forms, handle employment verifications, child support deductions, unemployment tax reporting and reconcile payroll-related accounts and ensure accuracy in payroll activities. Works closely with ADP payroll processing. Sort and distribute internal and external mail. Assist in developing and implementing best practices for payroll, accounts payable, and general accounting procedures. Exemplify Goodwill's core values: IMPACT (Inspire Others, Mission First, People Matter, Align with Community, Create Opportunity, Tell our Stories). Undertake additional accounting duties and special projects as assigned by management. Completes all duties of the job and all work requirements in a timely manner and meets deadlines as required. Core Competencies: Communication: Clear, professional, and respectful verbal and written communication. Teamwork: Balances individual responsibilities with team collaboration; fosters a positive team spirit and department success. Quality Management: Takes ownership of responsibilities; consistently demonstrates accuracy and thoroughness while striving to improve processes and meet productivity standards. Adaptability and Dependability: Responsive to change, able to manage unexpected events, and follows instructions from management. Initiative: Proactively seeks opportunities for development and increased responsibilities, willingly assists others across departments, and actively seeks and offers help when needed. Qualifications: Bachelor's degree in, Accounting, Business, Human Resources or related field or experience in field replaces degree requirement; 2 years of full-time paid employment in accounting, business, or related field may be substituted for each year of post-secondary education. A minimum of 1 year of full-time paid employment in Accounting, Business, Human Resources, or related field. Experience working with payroll, billing management or documentation review preferred. Basic knowledge of accounting functions including payroll and accounts payable. Computer proficiency in Microsoft Office, including Word and Excel. Experience with ADP preferred but not required. Ability to handle and maintain confidential information. Loyalty to the agency and its mission and policies. Strong commitment to excellence and maintaining high standards. Excellent organizational, problem-solving, and analytical skills. Ability to prioritize tasks effectively and manage multiple workflows. Flexibility and adaptability in handling changing priorities. Meticulous attention to detail and accuracy in all work. Reliable transportation. Ability to use good judgment, discretion, and initiative.

This position reports to the Office of Support Services within the scope of the mission, guiding principles, values, ethics and strategic goals of Goodwill Industries of Northeast Iowa, Inc. This position maintains agency computer and communication systems and is responsible for inventory and maintenance of computer hardware/software, including troubleshooting and routine staff instruction. Ensures compliance with agency policies, procedures, practices, PCI, CARF standards and safety/security measures. The Computer Support Specialist provides exceptional customer service and support by way of communication and quality of work. Duties and Responsibilities: (Essential functions of the position are listed in bold print.) Responsible for the administration, inventory, upgrades and maintenance of computer hardware, software, cabling, mobile devices, and communication systems including troubleshooting, vendor support, procurement of equipment, services and routine staff instruction. Ensures compliance with agency polices procedures, practices, PCI, CARF standards and safety/security measures. Processes, documents, and follows through with requests from Goodwill staff in a timely and efficient manner. Prepares evaluations of hardware, software, and communication systems, and recommend improvements or upgrades. Designs and implements projects based on business requirements. Provides budget information regarding computer needs. Assures cooperation and coordination of efforts of areas of responsibility with other departments, partners and vendors. Works with the Officer of Support Services for system upgrades and network connectivity issues. Maintains awareness of new and emerging technologies and products provided by IT. Provides support via phone, email, and in-person for end-users of laptop and desktop PC's. Completes work order tickets, including ticket creation at the time of initial problem report/service request. Completes status documentation of open order tickets and proactively informs users of ticket status. Creates new user network and email accounts utilizing Active Directory and Microsoft Exchange. Diagnosis and resolves all PC support issues including hardware failures, OS errors, software compatibility issues, printing issues, etc. Assists with laptop and desktop PC support for on and off-site users with equipment running Windows OS in an Active Directory environment. Installs and tests computer equipment including, but not limited to, desktops, laptops, monitors, memory chips, cabling, etc. Provides conference room support, including troubleshooting A/V equipment and assistance with initial setup of meetings. Assists with the relocation and implementation of user IT equipment. Assists with meeting service requests SLA's and project timelines. Responds to all computer issues or questions and computer training needs including new hire set-up, ongoing changes, etc. Provides support for other company issued equipment such as cell phones, tablets, etc. Ensures that all records are completed and filed in an accurate and timely manner. Positively represents agency to external and internal audiences. Works collaboratively within the department to maximize service opportunities and maintain a continuous improvement agenda. Is available during nontraditional hours including some weekend and evening periods. Serves as an emergency contact for agency locations in need of IT support outside regular business hours. Completes all duties of the job and all work requirements. Models Goodwill's core values, IMPACT. (Inspire Others, Mission First, People Matter, Align with Community, Create Opportunity, Tell our Stories) Qualifications: Associates or Bachelor's degree in Computer Science, Computer Networking, or related IT field, or a minimum of 2 years of any combination of military service, secondary education, or related full-time employment. Minimum of 1-year experience in the areas of end-user support and maintenance of PC hardware and software in a Windows environment. Effective written and verbal communication skills. Computer proficiency. Ability to handle and maintain confidential information. Possess a positive attitude and infect others with similar enthusiasm Loyalty to the agency and its mission and policies. Reliable transportation, valid driver's license and automobile insurance. Ability to use good judgment, discretion, and initiative.