Sales Associate jobs at Goodwill Industries Of Northern New England - 25 jobs

Weekend Hours Required Goodwill is looking for friendly, outgoing people to join our growing team! Whether greeting customers, chatting with “regulars,” or providing a great customer experience, Goodwill is the place for you! Working in the “front of the house” will be the primary responsibility. Running the register, pulling merchandise to make room for new products, attending the fitting rooms, and setting a friendly atmosphere for customers and co-workers alike! Key Responsibilities: Customer Service: Greet customers with a smile, provide assistance, and ensure they have an enjoyable shopping experience. Operate the Register: Ring up purchases accurately and efficiently while maintaining a cheerful and professional demeanor. Merchandising: Help create an inviting and organized sales floor by arranging and refreshing merchandise making room for new products. Fitting Rooms: Attend to the fitting rooms, ensuring customers have everything they need to make confident purchasing decisions. Team Spirit: Set a friendly and supportive atmosphere for customers and co-workers, building a sense of community within our store. Minimum Qualifications: Positive Attitude: A must! Display a friendly and positive demeanor to create a welcoming work environment. Basic Math and Literacy Skills: Essential for handling transactions and supporting job duties. Flexibility: Willingness to work a flexible schedule, including evenings, weekends, and holidays, based on business needs. Background Check: Pass a criminal background check meeting agency standards. Physical Abilities: Can exert up to 50 lbs. of force occasionally, 30 lbs. of force frequently, and 10 lbs. of force constantly to move objects. Preferred Qualifications: Retail Experience or Certification: Prior retail experience or relevant certification is a plus. Education: High school diploma, GED, HiSET, or equivalent educational background. What We Offer: At Goodwill Northern New England, we believe in supporting our employees just as much as they support our mission. In addition to working in a fulfilling and supportive environment, our employees enjoy: Medical, Vision, and Dental benefits Generous PTO Plan Paid Holidays 403(b) retirement plan with employer match 30% Employee discount at Goodwill stores in ME, NH & VT Valuable job training with growth potential and more! What sets Goodwill NNE apart is its unique commitment to the well-being of its employees. They offer private "life navigation" services, including free counseling and other assistance, helping individuals facing challenging circumstances achieve personal stability. In addition, all employees have access to telehealth services, ensuring their physical and mental health needs are met. Goodwill NNE's Citizenship Behaviors foster a workplace culture of inclusivity and respect, emphasizing kindness, openness, active listening, and support. Joining the Goodwill NNE team means a fulfilling career and the chance to be part of a community that genuinely cares about its employees and their well-being.

MaineHealth Corporate Clerical/Administrative Support Customer Service Associate - Hybrid Role (Includes Bramhall Coverage) Join our patient-focused team as a Customer Service Associate in a hybrid position that combines remote work with on-site support. You'll play an important role in helping patients access the financial assistance they need-because every patient deserves peace of mind when it comes to their care. What makes this role unique? You'll primarily work remotely, but you'll also be a key team member for Bramhall coverage. This means stepping in when teammates are on vacation, out sick, or if someone leaves or transfers. Flexibility to work at Bramhall as needed is a required part of this position-your support helps keep our care experience seamless for patients. Your Impact: * Guide patients through Financial Assistance applications with empathy and accuracy. * Answer calls and assist patients in person with kindness and professionalism. * Manage work queues to ensure timely resolution of patient needs. * Be a trusted resource for patients navigating financial challenges. Why You'll Love It: If you're passionate about helping patients during some of their most stressful moments and want to make a real difference, this is the role for you. You'll be part of a supportive team that values collaboration, flexibility, and patient-first care. Summary: The Customer Service Associate III - Single Billing Office role is the third level of a five level career path and is responsible for answering incoming phone calls from patients, guarantors, and others such as insurance companies, attorney offices, or other healthcare providers, processing payments using online module or payment device, ensuring payments are correctly applied to accounts, and assisting with researching and responding to patient correspondence and voicemails. This role will possess a solid understanding of common medical billing practices and the revenue cycle process and learn more intermediate self-pay functions such as more in-depth work queue management and special projects. Required Minimum Knowledge, Skills, and Abilities (KSAs) * Education: High School Diploma or GED preferred. * License/Certifications: N/A * Experience: Two years of related experience in a healthcare field or two years of previous call center experience required. Demonstrates competency in all essential functions of a Customer Service Associate II - SBO role. * Additional Skills/Requirements Required: Proficient Typing/keyboarding skills, Microsoft Office skills. * Additional Skills/Requirements Preferred: Knowledge of CPT, HCPCS, ICD, and billing practices Additional Information With a career at any of the MaineHealth locations across Maine and New Hampshire, you'll be working with health care professionals that truly value the people around them - both within the walls of the organization and the communities that surround it. We offer benefits that support an individual's needs for today and flexibility to plan for tomorrow - programs such as paid parental leave, a flexible work policy, student loan assistance, training and education, along with well-being resources for you and your family.

Join a vibrant, mission-driven organization that makes a meaningful impact in the lives of individuals and communities every day. At The Salvation Army, your work supports a legacy of service, compassion, and practical assistance for those who need it most. POSITION SUMMARY: The Sales and Production Associate is responsible for performing a wide range of duties in both the sales floor and production areas of the thrift store. This position supports daily operations while contributing to a welcoming, respectful environment that reflects and supports the mission of The Salvation Army. The role helps maintain order, promotes sustainability, and builds positive relationships with customers and donors. Responsibilities Provide courteous, professional, and responsive customer service at all times. Support daily store operations, including opening and closing tasks as assigned. Maintain store cleanliness, organization, and visual standards, including displays. Receive donations and handle all items respectfully and appropriately. Sort, price, hang, tag, and stock merchandise according to established procedures. Maintain proper organization of merchandise by category, colorization, and established rag-out schedules. Perform cashier duties, including operating the point-of-sale system and processing transactions accurately. Follow all cash handling policies and procedures. Restock merchandise and assist customers as needed throughout the store. Adhere to the Thrift Store Employee Handbook and all established policies. Perform other duties as assigned by the supervisor. Qualifications EDUCATION AND EXPERIENCE High school diploma or equivalent preferred. A combination of education and at least one year of relevant work experience preferred. SKILLS AND COMPETENCIES Strong customer service and interpersonal communication skills. Experience using a cash register or point-of-sale system and handling cash accurately. Ability to work effectively as part of a team. Attention to detail and ability to follow procedures and instructions. Basic math skills and ability to manage transactions responsibly. Dependable, punctual, and adaptable in a fast-paced environment. COMPENSATION AND BENEFITS Generous paid time off, including paid holidays, sick leave, personal days, and bereavement leave Medical, dental, and vision coverage for eligible employees Short-term and long-term disability benefits Retirement plan *Benefits may vary based on position classification and eligibility. The information in this job description indicates the general nature and level of work performed by an employee in this classification. It is not to be interpreted as a comprehensive inventory, or all duties, responsibilities, and qualifications of employees assigned to this job. Management has the right to add to, revise, or delete information in this description. Reasonable accommodation will be made to enable qualified individuals with disabilities to perform the essential functions of this position. Acceptable job performance includes the completion of the job responsibilities as well as compliance with the policies, procedures, rules and regulations of The Salvation Army. The employee occupies a position of trust and is expected to maintain confidentiality and exhibit loyalty to The Salvation Army and the staff of The Salvation Army in all job-related matters and activities. All qualified applicants will receive consideration for employment without regard to race, color, sex, national origin, disability or protected veteran status. Mission Statement The Salvation Army, an international movement, is an evangelical part of the universal Christian church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination. Please submit your resume and letter of interest to: ******************************************

Join a vibrant, mission-driven organization that makes a meaningful impact in the lives of individuals and communities every day. At The Salvation Army, your work supports a legacy of service, compassion, and practical assistance for those who need it most. POSITION SUMMARY:The Sales and Production Associate is responsible for performing a wide range of duties in both the sales floor and production areas of the thrift store. This position supports daily operations while contributing to a welcoming, respectful environment that reflects and supports the mission of The Salvation Army. The role helps maintain order, promotes sustainability, and builds positive relationships with customers and donors. Responsibilities * Provide courteous, professional, and responsive customer service at all times. * Support daily store operations, including opening and closing tasks as assigned. * Maintain store cleanliness, organization, and visual standards, including displays. * Receive donations and handle all items respectfully and appropriately. * Sort, price, hang, tag, and stock merchandise according to established procedures. * Maintain proper organization of merchandise by category, colorization, and established rag-out schedules. * Perform cashier duties, including operating the point-of-sale system and processing transactions accurately. * Follow all cash handling policies and procedures. * Restock merchandise and assist customers as needed throughout the store. * Adhere to the Thrift Store Employee Handbook and all established policies. * Perform other duties as assigned by the supervisor. Qualifications EDUCATION AND EXPERIENCE * High school diploma or equivalent preferred. * A combination of education and at least one year of relevant work experience preferred. SKILLS AND COMPETENCIES * Strong customer service and interpersonal communication skills. * Experience using a cash register or point-of-sale system and handling cash accurately. * Ability to work effectively as part of a team. * Attention to detail and ability to follow procedures and instructions. * Basic math skills and ability to manage transactions responsibly. * Dependable, punctual, and adaptable in a fast-paced environment. COMPENSATION AND BENEFITS * Generous paid time off, including paid holidays, sick leave, personal days, and bereavement leave * Medical, dental, and vision coverage for eligible employees * Short-term and long-term disability benefits * Retirement plan * Benefits may vary based on position classification and eligibility. The information in this job description indicates the general nature and level of work performed by an employee in this classification. It is not to be interpreted as a comprehensive inventory, or all duties, responsibilities, and qualifications of employees assigned to this job. Management has the right to add to, revise, or delete information in this description. Reasonable accommodation will be made to enable qualified individuals with disabilities to perform the essential functions of this position. Acceptable job performance includes the completion of the job responsibilities as well as compliance with the policies, procedures, rules and regulations of The Salvation Army. The employee occupies a position of trust and is expected to maintain confidentiality and exhibit loyalty to The Salvation Army and the staff of The Salvation Army in all job-related matters and activities. All qualified applicants will receive consideration for employment without regard to race, color, sex, national origin, disability or protected veteran status. Mission Statement The Salvation Army, an international movement, is an evangelical part of the universal Christian church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination. Please submit your resume and letter of interest to: ******************************************

Clerical/Administrative Support The Customer Service Associate III - SBO role is the third level of a five level career path and is responsible for answering incoming phone calls from patients, guarantors, and others such as insurance companies, attorney offices, or other healthcare providers, processing payments using online module or payment device, ensuring payments are correctly applied to accounts, and assisting with researching and responding to patient correspondence and voicemails. This role will possess a solid understanding of common medical billing practices and the revenue cycle process and learn more intermediate self-pay functions such as more in-depth work queue management and special projects. Required Minimum Knowledge, Skills, and Abilities (KSAs) * Education: High School Diploma or GED preferred. * License/Certifications: N/A * Experience: Two years of related experience in a healthcare field or two years of previous call center experience required. Demonstrates competency in all essential functions of a Customer Service Associate II - SBO role. * Additional Skills/Requirements Required: Proficient Typing/keyboarding skills, Microsoft Office skills. * Additional Skills/Requirements Preferred: Knowledge of CPT, HCPCS, ICD, and billing practices Additional Information With a career at any of the MaineHealth locations across Maine and New Hampshire, you'll be working with health care professionals that truly value the people around them - both within the walls of the organization and the communities that surround it. We offer benefits that support an individual's needs for today and flexibility to plan for tomorrow - programs such as paid parental leave, a flexible work policy, student loan assistance, training and education, along with well-being resources for you and your family.

If you are currently on Young Life staff, please do not apply through this external jobs board. To apply for internal job opportunities, log in to Workday and use the Jobs Hub. Applying externally may delay your application and require you to resubmit internally. Young Life requires all employees to sign a Statement of Faith. We recommend you read this statement before applying for any position. Job Specific Working Conditions: Young Life Sebago encompasses ministries in two small suburban towns (Gorham and Windham, Maine) with a YL club for both high schools and a combined WL club. It is a healthy thriving area that has been around for over 15 years with a strong Committee, a part-time AD and a part-time Admin. Both part-time staff plan to continue in this ministry and train/support incoming staff. There are several promising opportunities for growth - both towns have colleges that YL has connections with, there are neighboring towns with interest in starting YL in their communities, and there are positive relationships with local churches. The small-town feel of the towns and the area makes ministry very organic and authentic. While this posting is for a Staff Associate, if there was a candidate who had completed the Staff Associate program, would be open to considering an Area Director. YL Staff Associate ISummary: Through both formal training and direct field ministry experience, learn how to effectively carry out and manage Young Life ministry. Ministry Functions: Spiritual Development - “Following Jesus” includes prayer and spiritual disciplines, fellowship, growth and health and church relationships. Develop a yearly personal growth plan that fosters a vibrant spiritual life including time for solitude, retreat, reflection, prayer and a sincere commitment to understanding God's Word. Seek and maintain relationships and disciplines, in the context of active participation in a church community. Actively participate in the spiritual life of the Young Life community. Lead teams and individuals in spiritual development. Leadership Development - “Equipping leaders, committee and staff” includes key volunteer care, recruiting, team building and training, supervision and vision casting. Meet with your volunteer leaders and area leadership on a regular basis. Learn to recruit and train new leaders to build a leadership team that reflects the community. Model excellence in contact work, club, Campaigners and camping to other leaders. Assist in training leaders, team leaders and committee how to work effectively in teams and develop a yearly ministry strategy. Resource Development - “Fueling the ministry” includes events, major donor care, public relations (branding) and TDS team. Raise financial support as directed and maintain good donor care practices. Communicate ministry updates and progress to personal donor partners. Observe and learn to network and develop strategic relationships with key adults in the community, including: principals, pastors, parents, potential committee members as assigned by the area director. Learn to plan and execute area fundraising events under the direction of an area supervisor and committee. Direct Ministry - “Proclaiming and modeling” includes contact work, club, Campaigners and camp. Actively engage in all three levels of contact work. Lead a team to plan and conduct a new or existing Young Life club and Campaigners/discipleship ministry with excellence. Lead a team to implement a summer and school-season camping strategy for a ministry. Serve on a summer assignment at a Young Life camp each year. Ministry Support - “Taking care of business” includes accounting, administration, communication (internal), data management and strategic plan. Adhere to all Young Life policies and procedures and maintain professionalism concerning office hours, dress, conduct and time management. Manage finances with stewardship, accountability and transparency using the mission-wide applications. Maintain accurate information on kids, leaders and donors for area records. Provide clear, prompt, appropriate and professional communication to everyone involved in ministry. Set yearly strategic ministry plan and initiatives to reach every kid; review them on a regular basis. Perform other duties as assigned and congruent with gifts, experience and area needs. Training: Core Training - Phase One (New Staff Training, Leadership I, Leadership II, Apologetics and one Winter Training course are to be completed in the first two years. Training may be supervised by a regional director, regional trainer or area to develop personal spiritual maturity and enhance personal character. May include regional training meetings and ministry skills training assigned by the area director. Education: College degree preferred. Qualifications Required for the Job: Experience in direct ministry. Proven relational skills with both kids and adults. Demonstrated verbal and written communication skills. Ability to maintain confidentiality. Work Conditions: Includes the extremes of a camp including: heat/cold, dirt, long hours and the physical demands of hiking, horseback riding, boating and more. Staff person must be able to handle these conditions.

Dates: March 18th, 2026 - May 18th, 2026 Reports To: MWI Regional Lodging Manager Ready to dive into epic outdoor adventures and make a positive impact on the environment? Look no further than the Appalachian Mountain Club (AMC) - the oldest conservation, education, and recreation organization in the USA! Our passion for the outdoors knows no bounds, and we want YOU to be a part of it. As an employee, you'll unlock access to exciting programs, policies, and procedures that empower you to make a real difference. Join the AMC team now and embark on the journey of a lifetime! Beyond Maine's bustling seaports and crowded resort towns lies an untarnished wilderness full of mountain landscapes. Nestled here, in the 100 Mile Wilderness, sit three off the grid Wilderness Lodges owned and operated by the Appalachian Mountain Club. In between busy seasons servicing guests, the shoulder seasons provide crucial opportunities for updates, projects, and preparation for hosting. Facilities upkeep and monitoring are also required through these closed months. If you're interested in the opportunity to work independently in a dynamic position, please consider joining our team! What you'll be doing at AMC Monitor the power grid and generator systems to ensure there are no power interruptions Conduct daily inspection to ensure facilities are maintained Assist with trail work in coordination with Trails Team as needed Assist in shoulder season projects as instructed Preform housekeeping of all cabins, bathrooms, and communal spaces, including deep clean projects and organization Engage in daily communication with Lodging & Hospitality Department Staff for safety and wellness checks Assist with groundwork, including but not limited to snow removal, firewood stacking, splitting kindling, and solar array clearing Implement energy conservation and environmentally sound practices daily Monitor AMC equipment to ensure safe operation including but not limited to: RTVS, snowmobiles, tractor, and kitchen equipment Qualifications What AMC is looking for: 18 years and older. Enthusiasm for living communally Past experience in camp operations, hospitality and/or outdoor work is preferred Exceptional public service skills and a commitment to the mission of the Appalachian Mountain Club. Exceptional customer service skills. Prior food service experience is preferred but not necessary. Success in performing a wide range of assigned tasks. Must be a team player, detail oriented, well organized, highly flexible, adaptable, and resourceful. Able to operate standard office computers and machines. Able to learn to use and safely operate standard maintenance equipment. Able to lift and carry 50 pounds at the Lodge and in the backcountry. Able to live and travel safely in the backcountry in all weather conditions. What AMC Can Offer You Salary: $15.70 We are committed to fair compensation practices, and we encourage qualified candidates to apply. The initial salary represents our starting point, and our compensation philosophy is designed to reward and recognize the contributions of our employees as they grow within the organization. External candidates typically begin their journey with us at the starting point of the salary range. The final compensation offer will be based on factors such as experience, education, skills and geographic differential relevant to the position, and will be discussed during the interview process. Benefits Room & Board: Dorm-style room for FREE - meals included, too! Insurance: Available with positions that are 6 months or longer and when working greater than 30 hours per week Retirement: Voluntary 403(b) Contribution Paid Time Off: earn up to 10 days of paid earned time depending on length of service Other Team Member Perks: 30% discount on AMC Merchandise Free Annual AMC Membership 4 Free nights at AMC locations Prodeals discounts on equipment & gear and more! To Apply: Please include a resume and cover letter. No phone calls or agencies please. Summer 2026 interviews will begin at the end of January 2026. We will work until all slots are filled. AMC encourages all interested candidates to apply, even if they do not meet every listed qualification. If you have a passion for the outdoors and believe your skills and experiences align with this role, we welcome your application. The Appalachian Mountain Club has zero tolerance for child abuse or placing children in danger. The AMC requires all employees who work in a program or facility which serves children, disabled persons, or the elderly to have a criminal background record check performed on their name annually with employment contingent upon satisfactory results.

The Salvation Army's Adult Rehabilitation Centers make a difference in people's lives. Through the collection and resale of gently used goods we are able to provide the financial support to assist men and women with a variety of social and spiritual afflictions. The in-residence rehabilitation program focuses on basic necessities with every man or woman being provided a clean and healthy living environment, good food, work therapy, leisure time activities, group and individual counseling, and spiritual direction. All our effort is focused on developing life skills and a personal relationship with God through Jesus Christ. More than just a job, each member of the team contributes to recycling goods that literally recycle and repair broken lives. The Salvation Army Adult Rehabilitation Center is seeking a Senior Sales Associate to assist in creating and sustaining a pleasant work environment and excellent customer relationships. Save Responsibilities The Senior Sales Associate will assist the management team in meeting sales, production, and expense budget goals to maintain a profitable operation, in scheduling of store personnel, in completion of payroll information for all staff, in receiving applications and participating in interviews as requested, and in training, direction, and supervision of new employees. The Senior Sales Associate will ensure that store personnel are aware of and in compliance with all policies, procedures, and government regulations, that sales reports and other required paperwork are completed and forwarded to the finance office daily, and that the store is well stocked. The Senior Sales Associate will be backup for the Store Manager or Assistant Store Manager as needed. The position will support the work therapy program component of The Salvation Army Adult Rehabilitation Centers by providing to beneficiaries; an example of professional conduct, work habits, and supervision (as directed by Supervisor). Qualifications The successful candidate will preferably have a high school diploma or equivalent, have experience in sales, and be able to read and interpret simple income and expense reports. Valid driver's license, excellent communication, customer service, and supervisory skills are also required.

Lumen connects the world. We are igniting business growth by connecting people, data and applications - quickly, securely, and effortlessly. Together, we are building a culture and company from the people up - committed to teamwork, trust and transparency. People power progress. We're looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future. **The Role** The Security Sales Specialist is responsible for the coordination and strategy on assigned key account(s). Responsible for the overall development and implementation of the account plan. Identifies and develops Security services portfolio product sales opportunities (SASE, DDoS Mitigation, Threat Intelligence, Professional Services, and other Security services as developed), provides product solutions, ensures customer satisfaction, and maintains positive ongoing relationships to maximize sales for the company. Develops and maintains accurate sales and/or revenue forecasts and management of quota funnels. **The Main Responsibilities** + Delivers intelligent contact and task routing based on NLU and agent skills, proactive digital communications, contact containment via AI virtual agents, date management (automated date setting, and AI driven ECDs). Use cases span service delivery, enterprise field, and enterprise repair. Utilizes functional uses cases across, NAO, Product, Sales, IT and Finance, establishes the vision and strategic direction for assigned units, and leads the development and implementation of strategic plans, process, and organizational initiatives. + Maintains collaborative relationships with key departments in the Company to align strategies and coordinate tactics cross-functionally within NA Operations. Develops and manages relationships with acquired and/or existing customers to attain additional business and retain existing revenue. + Develops action plans to cross-sell and up-sell accounts to increase overall total customer spend with the company. + Learns and develops further knowledge of new technologies and selling points which includes enhancing expertise in the company's entire product suite. + Provides comprehensive account plans and strategies to win new business from new and/or existing accounts. **What We Look For in a Candidate** + Experience in Security Sales and/or Information Technology 6+ years of relevant job experience with similar essential duties Driver's license may be required + Ability to travel as necessary + Attention to detail with good organizational capabilities and ability to prioritize with good time management skills + Experience in strategic, technical, and business communications application sales + Strong communication skills and proficiency in selling to the close + MBA or related graduate degree preferred + Business/financial background is helpful + Experience is consultative sales techniques and account planning **Compensation** This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors. Location Based Pay Ranges $119,900 - $159,863 in these states: AL AR AZ FL GA IA ID IN KS KY LA ME MO MS MT ND NE NM OH OK PA SC SD TN UT VT WI WV WY $125,906 - $167,864 in these states: CO HI MI MN NC NH NV OR RI $131,891 - $175,854 in these states: AK CA CT DC DE IL MA MD NJ NY TX VA WA Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process. Learn more about Lumen's: Benefits (**************************************************** Bonus Structure \#LI-Remote Requisition #: 340555 **Background Screening** If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page (************************************* . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. **Equal Employment Opportunities** We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses"). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training. **Disclaimer** The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions. In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.

Lumen connects the world. We are igniting business growth by connecting people, data and applications - quickly, securely, and effortlessly. Together, we are building a culture and company from the people up - committed to teamwork, trust and transparency. People power progress. We're looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future. **The Role** As a Specialized Sales I for Voice, UCC, and CCS, SaaS, and CaaS services, you will support the full customer lifecycle, including business development, accretive sales, upsell, cross-selling, life cycle, migration, and retention. This sales position involves daily outbound contact methods and inbound leads, helping customers transform their business from current state platforms to future state platforms. You must be prepared for a high-volume, customer-experience-focused work environment where knowledge, speed, accuracy, and follow-through are key contributors to delivering successful customer experiences in their transformation journey. You must either be skilled in or show an aptitude to learn and articulate Lumen's capabilities in helping customers transform. **The Main Responsibilities** + Business Development: Leverage voice technology to grow business and maintain relationships from operational teams to the C-suite. + Migration: Lead transitions to new voice communication platforms, addressing integration, security, and training challenges. + Accretive Sales: Drive incremental revenue growth. + Upsell: Encourage customers to purchase more or upgrade services. + Cross-Selling: Offer related or complementary products. + Retention: Keep customers engaged and renew contracts. + Life Cycle: Maintain customer relationships, improve satisfaction, and reduce churn. + Quote to Order Voice: Manage the quote to order process, Salesforce accuracy, and sales funnel. + Become the resident expert on the Lumen services with Voice, UCC and CCS, SaaS and CaaS products. + Develop a strong understanding of key differentiators, internal/external systems, sales methodologies, and processes. + Accountable for meeting and/or exceeding assigned sales activity objectives and quotas within a designated module and/or territory. + Build and maintain accurate and up to date strategic account plans associated with sales opportunities. + From discovery through sale implementation, collaborate effectively with Lumen Sales Teams, Customer Success, Account Managers, Channel Partners, Product Management, Research and Development, to serve customers through a strategic and consultative sales approach to understanding their business needs, issues, strategies, and priorities to deliver valuable solutions to retain and grow the customer for long-term maximizing revenue growth and minimizing churn. + Utilize prospecting tools to find key customer contacts, understand customer environment and technology migration roadmap and customer financials. **What We Look For in a Candidate** + 5 years of B2B tech sales experience, with 3+ years focused on midmarket/regional sales of Voice, UCC, CCS, SaaS, and/or CaaS solutions. + Proven success selling specialized solutions to SMBs and guiding customers through digital transformation. + Consistently exceeds sales quotas; strong track record in retention, upselling, and new business development. + Skilled in needs-based selling and solution recommendations. + Excellent customer service across written, phone, video, and in-person interactions. + Solid understanding of industry trends, emerging tech, and competitive landscape. + Creative, self-motivated, and proactive in leveraging technology. + Strong communicator with persuasive presence, especially with executive audiences. + Highly adaptable to changing markets and environments. + Proficient in Microsoft Office (Outlook, Word, PowerPoint, Excel). + Willing to travel ~10%. + Experience in selling cloud calling/PBX, meetings tech, and collaboration SaaS. + Background in voice networking. **Preferred Qualifications** + Technical sales certifications preferred or to be earned upon role commencement. + Consultative or solutions selling training (Miller Heiman, Sandler, etc.) with demonstrated success in applying consultative selling techniques to opportunities. + Practical experience with Microsoft Office applications including Outlook, Word & PowerPoint. + Practical experience with Microsoft Excel including graphs, pivot tables and formulas. + With assistance, use of AI systems including Microsoft Copilot for fact checking, document writing and information summarization. + Sales & Technical Sales Certifications (AWS, Cisco, Zoom, Microsoft, Talk Desk, Genesys, Vail etc.) **Compensation** This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors. Location Based Pay Ranges $89,303 - $148,838 in these states: AL AR AZ FL GA IA ID IN KS KY LA ME MO MS MT ND NE NM OH OK PA SC SD TN UT VT WI WV WY $93,776 - $156,282 in these states: CO HI MI MN NC NH NV OR RI $98,238 - $163,727 in these states: AK CA CT DC DE IL MA MD NJ NY TX VA WA Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process. Learn more about Lumen's: Benefits (**************************************************** Bonus Structure \#LI-Remote \#LI-LC3 Requisition #: 341081 **Background Screening** If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page (************************************* . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. **Equal Employment Opportunities** We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses"). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training. **Disclaimer** The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions. In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.

Lumen connects the world. We are igniting business growth by connecting people, data and applications - quickly, securely, and effortlessly. Together, we are building a culture and company from the people up - committed to teamwork, trust and transparency. People power progress. We're looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future. **The Role** As a Specialized Sales I for Voice, UCC, and CCS, SaaS, and CaaS services, you will support the full customer lifecycle, including business development, accretive sales, upsell, cross-selling, life cycle, migration, and retention. This sales position involves daily outbound contact methods and inbound leads, helping customers transform their business from current state platforms to future state platforms. You must be prepared for a high-volume, customer-experience-focused work environment where knowledge, speed, accuracy, and follow-through are key contributors to delivering successful customer experiences in their transformation journey. You must either be skilled in or show an aptitude to learn and articulate Lumen's capabilities in helping customers transform. **The Main Responsibilities** + Business Development: Leverage voice technology to grow business and maintain relationships from operational teams to the C-suite. + Migration: Lead transitions to new voice communication platforms, addressing integration, security, and training challenges. + Accretive Sales: Drive incremental revenue growth. + Upsell: Encourage customers to purchase more or upgrade services. + Cross-Selling: Offer related or complementary products. + Retention: Keep customers engaged and renew contracts. + Life Cycle: Maintain customer relationships, improve satisfaction, and reduce churn. + Quote to Order Voice: Manage the quote to order process, Salesforce accuracy, and sales funnel. + Become the resident expert on the Lumen services with Voice, UCC and CCS, SaaS and CaaS products. + Develop a strong understanding of key differentiators, internal/external systems, sales methodologies, and processes. + Accountable for meeting and/or exceeding assigned sales activity objectives and quotas within a designated module and/or territory. + Build and maintain accurate and up to date strategic account plans associated with sales opportunities. + From discovery through sale implementation, collaborate effectively with Lumen Sales Teams, Customer Success, Account Managers, Channel Partners, Product Management, Research and Development, to serve customers through a strategic and consultative sales approach to understanding their business needs, issues, strategies, and priorities to deliver valuable solutions to retain and grow the customer for long-term maximizing revenue growth and minimizing churn. + Utilize prospecting tools to find key customer contacts, understand customer environment and technology migration roadmap and customer financials. **What We Look For in a Candidate** + 5 years of B2B tech sales experience, with 3+ years focused on midmarket/regional sales of Voice, UCC, CCS, SaaS, and/or CaaS solutions. + Proven success selling specialized solutions to SMBs and guiding customers through digital transformation. + Consistently exceeds sales quotas; strong track record in retention, upselling, and new business development. + Skilled in needs-based selling and solution recommendations. + Excellent customer service across written, phone, video, and in-person interactions. + Solid understanding of industry trends, emerging tech, and competitive landscape. + Creative, self-motivated, and proactive in leveraging technology. + Strong communicator with persuasive presence, especially with executive audiences. + Highly adaptable to changing markets and environments. + Proficient in Microsoft Office (Outlook, Word, PowerPoint, Excel). + Willing to travel ~10%. + Experience in selling cloud calling/PBX, meetings tech, and collaboration SaaS. + Background in voice networking. **Preferred Qualifications** + Technical sales certifications preferred or to be earned upon role commencement. + Consultative or solutions selling training (Miller Heiman, Sandler, etc.) with demonstrated success in applying consultative selling techniques to opportunities. + Practical experience with Microsoft Office applications including Outlook, Word & PowerPoint. + Practical experience with Microsoft Excel including graphs, pivot tables and formulas. + With assistance, use of AI systems including Microsoft Copilot for fact checking, document writing and information summarization. + Sales & Technical Sales Certifications (AWS, Cisco, Zoom, Microsoft, Talk Desk, Genesys, Vail etc.) **Compensation** This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors. Location Based Pay Ranges $89,303 - $148,838 in these states: AL AR AZ FL GA IA ID IN KS KY LA ME MO MS MT ND NE NM OH OK PA SC SD TN UT VT WI WV WY $93,776 - $156,282 in these states: CO HI MI MN NC NH NV OR RI $98,238 - $163,727 in these states: AK CA CT DC DE IL MA MD NJ NY TX VA WA Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process. Learn more about Lumen's: Benefits (**************************************************** Bonus Structure \#LI-Remote \#LI-LC3 Requisition #: 341056 **Background Screening** If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page (************************************* . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. **Equal Employment Opportunities** We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses"). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training. **Disclaimer** The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions. In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.

Lumen connects the world. We are igniting business growth by connecting people, data and applications - quickly, securely, and effortlessly. Together, we are building a culture and company from the people up - committed to teamwork, trust and transparency. People power progress. We're looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future. **The Role** As a Specialized Sales II, for Voice, UCC and CCS, SaaS and CaaS services provide support for the full customer lifecycle including Business Development, Accretive Sales, Upsell, Cross-Selling, Life Cycle, Migration, Retention. This sales position will function as a Specialized Sales seller in pursuit of customer conversations through daily outbound contact methods and inbound leads. As a consultative seller, you will help customers transform their business from their current state platforms and in selecting their future state platforms that lead to the expansion and growth of the Voice, UCC and CCS, SaaS and CaaS products. You must be prepared for a high-volume customer-experience focused work environment where knowledge, speed, accuracy, and follow-through are key contributors to delivering a successful customer experience in their transformation journey. You must either be skilled in or show an aptitude to learn and articulate Lumen's capabilities in helping customers transform. The desired result is closed sales of future state solutions and platforms that keep Lumen's value relevant to our customers' needs. Key function is daily outreach through calls and other methods to our existing customers who do not have specialized services in place with Lumen. You will field inbound leads with the goal of establishing customer journey conversations and relationships with the appropriate customer personas in your assigned module or among your leads generated through campaigns with this purpose in mind. **Work Location** WFH - any state **The Main Responsibilities** + Business Development: Leverage voice technology to grow the business, including strategic planning, cross-functional collaboration, and exploring untapped market segments. + Migration: Lead transition of an organization's existing voice communication systems to a new platform. Migrations include but are not limited to integration challenges, data security and compliance issues, network readiness and quality of service (QoS), adoption and training, business continuity and risk management, cost management, multisite site management and global operations. Successful voice migrations will employ strategies including thorough planning and assessment, phased migration approach, pilot programs and user training along with continuous clear communication with stakeholders. + Accretive Sales: Contribute to revenue growth through incremental new revenue. + Upsell: Drive clients to purchase more, move to a more expensive product or service, or add features or upgrades to original purchases with the goal of increasing the overall value. Work upselling will focus on value taking a customer-centric approach, maintaining effective Lumen and customer communication, building rapport and trust with customers, key in on the right timing, respecting customer decisions and providing clients training and support. + Cross-Selling: Offer existing customers a related or complementary product in addition to what they have or were originally interested in or selling related or complementary items. Recommend additional products or services outside of the current portfolio of contracted products. + Retention: Keep customers engaged and continue using contracted products or services. + Lifecycle Management: Maintain and nurture customer relationships to foster loyalty and encourage repeat business. + Quote to Order Voice: Manage the quote to order process of Voice solutions, ensuring accuracy and accountability + Be the resident expert on the Lumen services with Voice, UCC and CCS, SaaS and CaaS products. Develop a strong understanding of key differentiators, internal/external systems, sales methodologies, and processes. + Accountable for meeting and/or exceeding assigned sales activity objectives and quotas within a designated module and/or territory. + From discovery through sale implementation, collaborate effectively with Lumen Sales Teams, Customer Success, Account Managers, Channel Partners, Product Management, Research and Development, to serve customers through a strategic and consultative sales approach to understanding their business needs, issues, strategies, and priorities to deliver valuable solutions to retain and grow the customer for long-term maximizing revenue growth and minimizing churn. **Additional Responsibilities:** + Be the resident expert on Lumen services with Voice, UCC, and CCS, SaaS, and CaaS products. + Meet or exceed assigned sales activity objectives and quotas. + Build and maintain strategic account plans. + Collaborate with various teams to serve customers through a strategic and consultative sales approach. + Utilize prospecting tools to find key customer contacts and understand their environment. + Demonstrate a balance of strategic and tactical thought leadership. + Serve as a thought leader and business partner to local market sales leadership. + Provide sales management input about trends and changes within the customer's organization. **What We Look For in a Candidate** + 7 years of business-to-business sales experience in the technology sector. + 5+ years of experience selling Voice, UCC, and CCS, SaaS, and CaaS products. + Demonstrable aptitude to sell specialized solutions to small and medium businesses. + Proven sales record of meeting and exceeding sales quotas. + Success in maintaining existing customer base and cultivating new business. + Ability to explore and make recommendations based on customer needs. + Consultative or solutions selling training with demonstrated success. + Excellent customer service orientation. + Industry knowledge related to trends, emerging technologies, and competitors. + Strong initiative and creativity applied through technology. + Vibrant and energetic attitude, self-driven, and willingness to take the initiative. + Self-driven in pursuit of knowledge and product nuances. + Excellent verbal and written communication skills. + Persuasive communication skills and presence in communicating with executives. + High level of adaptability to changing market and work environments. + Proficiency with Microsoft Office applications and practical experience with Microsoft Excel. + At least one technical sales certification in relevant technologies. + Business acumen including knowledge of company financial measurements. + Ability to travel an average of 10%. + Experience selling software as a service in the collaboration technology space. + Understanding of voice networking **Preferred Qualifications:** + Multiple technical sales certifications. + Proficiency with Microsoft PowerBI. + Experience with Salesforcee. + Demonstrated experience selling various cloud and IT services to small and medium-sized businesses. **Compensation** This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors. Location Based Pay Ranges $119,900 - $199,836 in these states: AL AR AZ FL GA IA ID IN KS KY LA ME MO MS MT ND NE NM OH OK PA SC SD TN UT VT WI WV WY $125,906 - $209,832 in these states: CO HI MI MN NC NH NV OR RI $131,891 - $219,818 in these states: AK CA CT DC DE IL MA MD NJ NY TX VA WA Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process. Learn more about Lumen's: Benefits (**************************************************** Bonus Structure \#LI-Remote **What to Expect Next** Requisition #: 341058 **Background Screening** If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page (************************************* . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. **Equal Employment Opportunities** We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses"). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training. **Disclaimer** The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions. In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.

Lumen connects the world. We are igniting business growth by connecting people, data and applications - quickly, securely, and effortlessly. Together, we are building a culture and company from the people up - committed to teamwork, trust and transparency. People power progress. We're looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future. **The Role** As a Specialized Sales I for Voice, UCC, and CCS, SaaS, and CaaS services, you will support the full customer lifecycle, including business development, accretive sales, upsell, cross-selling, life cycle, migration, and retention. This sales position involves daily outbound contact methods and inbound leads, helping customers transform their business from current state platforms to future state platforms. You must be prepared for a high-volume, customer-experience-focused work environment where knowledge, speed, accuracy, and follow-through are key contributors to delivering successful customer experiences in their transformation journey. You must either be skilled in or show an aptitude to learn and articulate Lumen's capabilities in helping customers transform. **The Main Responsibilities** + Business Development: Leverage voice technology to grow business and maintain relationships from operational teams to the C-suite. + Migration: Lead transitions to new voice communication platforms, addressing integration, security, and training challenges. + Accretive Sales: Drive incremental revenue growth. + Upsell: Encourage customers to purchase more or upgrade services. + Cross-Selling: Offer related or complementary products. + Retention: Keep customers engaged and renew contracts. + Life Cycle: Maintain customer relationships, improve satisfaction, and reduce churn. + Quote to Order Voice: Manage the quote to order process, Salesforce accuracy, and sales funnel. + Become the resident expert on the Lumen services with Voice, UCC and CCS, SaaS and CaaS products. + Develop a strong understanding of key differentiators, internal/external systems, sales methodologies, and processes. + Accountable for meeting and/or exceeding assigned sales activity objectives and quotas within a designated module and/or territory. + Build and maintain accurate and up to date strategic account plans associated with sales opportunities. + From discovery through sale implementation, collaborate effectively with Lumen Sales Teams, Customer Success, Account Managers, Channel Partners, Product Management, Research and Development, to serve customers through a strategic and consultative sales approach to understanding their business needs, issues, strategies, and priorities to deliver valuable solutions to retain and grow the customer for long-term maximizing revenue growth and minimizing churn. + Utilize prospecting tools to find key customer contacts, understand customer environment and technology migration roadmap and customer financials. **What We Look For in a Candidate** + 5 years of B2B tech sales experience, with 3+ years focused on midmarket/regional sales of Voice, UCC, CCS, SaaS, and/or CaaS solutions. + Proven success selling specialized solutions to SMBs and guiding customers through digital transformation. + Consistently exceeds sales quotas; strong track record in retention, upselling, and new business development. + Skilled in needs-based selling and solution recommendations. + Excellent customer service across written, phone, video, and in-person interactions. + Solid understanding of industry trends, emerging tech, and competitive landscape. + Creative, self-motivated, and proactive in leveraging technology. + Strong communicator with persuasive presence, especially with executive audiences. + Highly adaptable to changing markets and environments. + Proficient in Microsoft Office (Outlook, Word, PowerPoint, Excel). + Willing to travel ~10%. + Experience in selling cloud calling/PBX, meetings tech, and collaboration SaaS. + Background in voice networking. **Preferred Qualifications** + Technical sales certifications preferred or to be earned upon role commencement. + Consultative or solutions selling training (Miller Heiman, Sandler, etc.) with demonstrated success in applying consultative selling techniques to opportunities. + Practical experience with Microsoft Office applications including Outlook, Word & PowerPoint. + Practical experience with Microsoft Excel including graphs, pivot tables and formulas. + With assistance, use of AI systems including Microsoft Copilot for fact checking, document writing and information summarization. + Sales & Technical Sales Certifications (AWS, Cisco, Zoom, Microsoft, Talk Desk, Genesys, Vail etc.) **Compensation** This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors. Location Based Pay Ranges $89,303 - $148,838 in these states: AL AR AZ FL GA IA ID IN KS KY LA ME MO MS MT ND NE NM OH OK PA SC SD TN UT VT WI WV WY $93,776 - $156,282 in these states: CO HI MI MN NC NH NV OR RI $98,238 - $163,727 in these states: AK CA CT DC DE IL MA MD NJ NY TX VA WA Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process. Learn more about Lumen's: Benefits (**************************************************** Bonus Structure \#LI-Remote \#LI-LC3 Requisition #: 341056 **Background Screening** If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page (************************************* . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. **Equal Employment Opportunities** We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses"). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training. **Disclaimer** The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions. In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.

Lumen connects the world. We are igniting business growth by connecting people, data and applications - quickly, securely, and effortlessly. Together, we are building a culture and company from the people up - committed to teamwork, trust and transparency. People power progress. We're looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future. **The Role** The Security Sales Specialist is responsible for the coordination and strategy on assigned key account(s). Responsible for the overall development and implementation of the account plan. Identifies and develops Security services portfolio product sales opportunities (SASE, DDoS Mitigation, Threat Intelligence, Professional Services, and other Security services as developed), provides product solutions, ensures customer satisfaction, and maintains positive ongoing relationships to maximize sales for the company. Develops and maintains accurate sales and/or revenue forecasts and management of quota funnels. **The Main Responsibilities** + Delivers intelligent contact and task routing based on NLU and agent skills, proactive digital communications, contact containment via AI virtual agents, date management (automated date setting, and AI driven ECDs). Use cases span service delivery, enterprise field, and enterprise repair. Utilizes functional uses cases across, NAO, Product, Sales, IT and Finance, establishes the vision and strategic direction for assigned units, and leads the development and implementation of strategic plans, process, and organizational initiatives. + Maintains collaborative relationships with key departments in the Company to align strategies and coordinate tactics cross-functionally within NA Operations. Develops and manages relationships with acquired and/or existing customers to attain additional business and retain existing revenue. + Develops action plans to cross-sell and up-sell accounts to increase overall total customer spend with the company. + Learns and develops further knowledge of new technologies and selling points which includes enhancing expertise in the company's entire product suite. + Provides comprehensive account plans and strategies to win new business from new and/or existing accounts. **What We Look For in a Candidate** + Experience in Security Sales and/or Information Technology 6+ years of relevant job experience with similar essential duties Driver's license may be required + Ability to travel as necessary + Attention to detail with good organizational capabilities and ability to prioritize with good time management skills + Experience in strategic, technical, and business communications application sales + Strong communication skills and proficiency in selling to the close + MBA or related graduate degree preferred + Business/financial background is helpful + Experience is consultative sales techniques and account planning **Compensation** This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors. Location Based Pay Ranges $119,900 - $159,863 in these states: AL AR AZ FL GA IA ID IN KS KY LA ME MO MS MT ND NE NM OH OK PA SC SD TN UT VT WI WV WY $125,906 - $167,864 in these states: CO HI MI MN NC NH NV OR RI $131,891 - $175,854 in these states: AK CA CT DC DE IL MA MD NJ NY TX VA WA Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process. Learn more about Lumen's: Benefits (**************************************************** Bonus Structure \#LI-Remote Requisition #: 340555 **Background Screening** If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page (************************************* . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. **Equal Employment Opportunities** We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses"). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training. **Disclaimer** The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions. In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.

Lumen connects the world. We are igniting business growth by connecting people, data and applications - quickly, securely, and effortlessly. Together, we are building a culture and company from the people up - committed to teamwork, trust and transparency. People power progress. We're looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future. **The Role** As a Specialized Sales I for Voice, UCC, and CCS, SaaS, and CaaS services, you will support the full customer lifecycle, including business development, accretive sales, upsell, cross-selling, life cycle, migration, and retention. This sales position involves daily outbound contact methods and inbound leads, helping customers transform their business from current state platforms to future state platforms. You must be prepared for a high-volume, customer-experience-focused work environment where knowledge, speed, accuracy, and follow-through are key contributors to delivering successful customer experiences in their transformation journey. You must either be skilled in or show an aptitude to learn and articulate Lumen's capabilities in helping customers transform. **The Main Responsibilities** + Business Development: Leverage voice technology to grow business and maintain relationships from operational teams to the C-suite. + Migration: Lead transitions to new voice communication platforms, addressing integration, security, and training challenges. + Accretive Sales: Drive incremental revenue growth. + Upsell: Encourage customers to purchase more or upgrade services. + Cross-Selling: Offer related or complementary products. + Retention: Keep customers engaged and renew contracts. + Life Cycle: Maintain customer relationships, improve satisfaction, and reduce churn. + Quote to Order Voice: Manage the quote to order process, Salesforce accuracy, and sales funnel. + Become the resident expert on the Lumen services with Voice, UCC and CCS, SaaS and CaaS products. + Develop a strong understanding of key differentiators, internal/external systems, sales methodologies, and processes. + Accountable for meeting and/or exceeding assigned sales activity objectives and quotas within a designated module and/or territory. + Build and maintain accurate and up to date strategic account plans associated with sales opportunities. + From discovery through sale implementation, collaborate effectively with Lumen Sales Teams, Customer Success, Account Managers, Channel Partners, Product Management, Research and Development, to serve customers through a strategic and consultative sales approach to understanding their business needs, issues, strategies, and priorities to deliver valuable solutions to retain and grow the customer for long-term maximizing revenue growth and minimizing churn. + Utilize prospecting tools to find key customer contacts, understand customer environment and technology migration roadmap and customer financials. **What We Look For in a Candidate** + 5 years of B2B tech sales experience, with 3+ years focused on midmarket/regional sales of Voice, UCC, CCS, SaaS, and/or CaaS solutions. + Proven success selling specialized solutions to SMBs and guiding customers through digital transformation. + Consistently exceeds sales quotas; strong track record in retention, upselling, and new business development. + Skilled in needs-based selling and solution recommendations. + Excellent customer service across written, phone, video, and in-person interactions. + Solid understanding of industry trends, emerging tech, and competitive landscape. + Creative, self-motivated, and proactive in leveraging technology. + Strong communicator with persuasive presence, especially with executive audiences. + Highly adaptable to changing markets and environments. + Proficient in Microsoft Office (Outlook, Word, PowerPoint, Excel). + Willing to travel ~10%. + Experience in selling cloud calling/PBX, meetings tech, and collaboration SaaS. + Background in voice networking. **Preferred Qualifications** + Technical sales certifications preferred or to be earned upon role commencement. + Consultative or solutions selling training (Miller Heiman, Sandler, etc.) with demonstrated success in applying consultative selling techniques to opportunities. + Practical experience with Microsoft Office applications including Outlook, Word & PowerPoint. + Practical experience with Microsoft Excel including graphs, pivot tables and formulas. + With assistance, use of AI systems including Microsoft Copilot for fact checking, document writing and information summarization. + Sales & Technical Sales Certifications (AWS, Cisco, Zoom, Microsoft, Talk Desk, Genesys, Vail etc.) **Compensation** This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors. Location Based Pay Ranges $89,303 - $148,838 in these states: AL AR AZ FL GA IA ID IN KS KY LA ME MO MS MT ND NE NM OH OK PA SC SD TN UT VT WI WV WY $93,776 - $156,282 in these states: CO HI MI MN NC NH NV OR RI $98,238 - $163,727 in these states: AK CA CT DC DE IL MA MD NJ NY TX VA WA Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process. Learn more about Lumen's: Benefits (**************************************************** Bonus Structure \#LI-Remote \#LI-LC3 Requisition #: 341081 **Background Screening** If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page (************************************* . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. **Equal Employment Opportunities** We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses"). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training. **Disclaimer** The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions. In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.

Lumen connects the world. We are igniting business growth by connecting people, data and applications - quickly, securely, and effortlessly. Together, we are building a culture and company from the people up - committed to teamwork, trust and transparency. People power progress. We're looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future. **The Role** As a Specialized Sales II, for Voice, UCC and CCS, SaaS and CaaS services provide support for the full customer lifecycle including Business Development, Accretive Sales, Upsell, Cross-Selling, Life Cycle, Migration, Retention. This sales position will function as a Specialized Sales seller in pursuit of customer conversations through daily outbound contact methods and inbound leads. As a consultative seller, you will help customers transform their business from their current state platforms and in selecting their future state platforms that lead to the expansion and growth of the Voice, UCC and CCS, SaaS and CaaS products. You must be prepared for a high-volume customer-experience focused work environment where knowledge, speed, accuracy, and follow-through are key contributors to delivering a successful customer experience in their transformation journey. You must either be skilled in or show an aptitude to learn and articulate Lumen's capabilities in helping customers transform. The desired result is closed sales of future state solutions and platforms that keep Lumen's value relevant to our customers' needs. Key function is daily outreach through calls and other methods to our existing customers who do not have specialized services in place with Lumen. You will field inbound leads with the goal of establishing customer journey conversations and relationships with the appropriate customer personas in your assigned module or among your leads generated through campaigns with this purpose in mind. **Work Location** WFH - any state **The Main Responsibilities** + Business Development: Leverage voice technology to grow the business, including strategic planning, cross-functional collaboration, and exploring untapped market segments. + Migration: Lead transition of an organization's existing voice communication systems to a new platform. Migrations include but are not limited to integration challenges, data security and compliance issues, network readiness and quality of service (QoS), adoption and training, business continuity and risk management, cost management, multisite site management and global operations. Successful voice migrations will employ strategies including thorough planning and assessment, phased migration approach, pilot programs and user training along with continuous clear communication with stakeholders. + Accretive Sales: Contribute to revenue growth through incremental new revenue. + Upsell: Drive clients to purchase more, move to a more expensive product or service, or add features or upgrades to original purchases with the goal of increasing the overall value. Work upselling will focus on value taking a customer-centric approach, maintaining effective Lumen and customer communication, building rapport and trust with customers, key in on the right timing, respecting customer decisions and providing clients training and support. + Cross-Selling: Offer existing customers a related or complementary product in addition to what they have or were originally interested in or selling related or complementary items. Recommend additional products or services outside of the current portfolio of contracted products. + Retention: Keep customers engaged and continue using contracted products or services. + Lifecycle Management: Maintain and nurture customer relationships to foster loyalty and encourage repeat business. + Quote to Order Voice: Manage the quote to order process of Voice solutions, ensuring accuracy and accountability + Be the resident expert on the Lumen services with Voice, UCC and CCS, SaaS and CaaS products. Develop a strong understanding of key differentiators, internal/external systems, sales methodologies, and processes. + Accountable for meeting and/or exceeding assigned sales activity objectives and quotas within a designated module and/or territory. + From discovery through sale implementation, collaborate effectively with Lumen Sales Teams, Customer Success, Account Managers, Channel Partners, Product Management, Research and Development, to serve customers through a strategic and consultative sales approach to understanding their business needs, issues, strategies, and priorities to deliver valuable solutions to retain and grow the customer for long-term maximizing revenue growth and minimizing churn. **Additional Responsibilities:** + Be the resident expert on Lumen services with Voice, UCC, and CCS, SaaS, and CaaS products. + Meet or exceed assigned sales activity objectives and quotas. + Build and maintain strategic account plans. + Collaborate with various teams to serve customers through a strategic and consultative sales approach. + Utilize prospecting tools to find key customer contacts and understand their environment. + Demonstrate a balance of strategic and tactical thought leadership. + Serve as a thought leader and business partner to local market sales leadership. + Provide sales management input about trends and changes within the customer's organization. **What We Look For in a Candidate** + 7 years of business-to-business sales experience in the technology sector. + 5+ years of experience selling Voice, UCC, and CCS, SaaS, and CaaS products. + Demonstrable aptitude to sell specialized solutions to small and medium businesses. + Proven sales record of meeting and exceeding sales quotas. + Success in maintaining existing customer base and cultivating new business. + Ability to explore and make recommendations based on customer needs. + Consultative or solutions selling training with demonstrated success. + Excellent customer service orientation. + Industry knowledge related to trends, emerging technologies, and competitors. + Strong initiative and creativity applied through technology. + Vibrant and energetic attitude, self-driven, and willingness to take the initiative. + Self-driven in pursuit of knowledge and product nuances. + Excellent verbal and written communication skills. + Persuasive communication skills and presence in communicating with executives. + High level of adaptability to changing market and work environments. + Proficiency with Microsoft Office applications and practical experience with Microsoft Excel. + At least one technical sales certification in relevant technologies. + Business acumen including knowledge of company financial measurements. + Ability to travel an average of 10%. + Experience selling software as a service in the collaboration technology space. + Understanding of voice networking **Preferred Qualifications:** + Multiple technical sales certifications. + Proficiency with Microsoft PowerBI. + Experience with Salesforcee. + Demonstrated experience selling various cloud and IT services to small and medium-sized businesses. **Compensation** This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors. Location Based Pay Ranges $119,900 - $199,836 in these states: AL AR AZ FL GA IA ID IN KS KY LA ME MO MS MT ND NE NM OH OK PA SC SD TN UT VT WI WV WY $125,906 - $209,832 in these states: CO HI MI MN NC NH NV OR RI $131,891 - $219,818 in these states: AK CA CT DC DE IL MA MD NJ NY TX VA WA Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process. Learn more about Lumen's: Benefits (**************************************************** Bonus Structure \#LI-Remote **What to Expect Next** Requisition #: 341058 **Background Screening** If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page (************************************* . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. **Equal Employment Opportunities** We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses"). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training. **Disclaimer** The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions. In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.

Young Life requires all employees to sign a Statement of Faith. We recommend you read this statement before applying for any position. YL Staff Associate ISummary: Through both formal training and direct field ministry experience, learn how to effectively carry out and manage Young Life ministry. Ministry Functions: Spiritual Development - “Following Jesus” includes prayer and spiritual disciplines, fellowship, growth and health and church relationships. Develop a yearly personal growth plan that fosters a vibrant spiritual life including time for solitude, retreat, reflection, prayer and a sincere commitment to understanding God's Word. Seek and maintain relationships and disciplines, in the context of active participation in a church community. Actively participate in the spiritual life of the Young Life community. Lead teams and individuals in spiritual development. Leadership Development - “Equipping leaders, committee and staff” includes key volunteer care, recruiting, team building and training, supervision and vision casting. Meet with your volunteer leaders and area leadership on a regular basis. Learn to recruit and train new leaders to build a leadership team that reflects the community. Model excellence in contact work, club, Campaigners and camping to other leaders. Assist in training leaders, team leaders and committee how to work effectively in teams and develop a yearly ministry strategy. Resource Development - “Fueling the ministry” includes events, major donor care, public relations (branding) and TDS team. Raise financial support as directed and maintain good donor care practices. Communicate ministry updates and progress to personal donor partners. Observe and learn to network and develop strategic relationships with key adults in the community, including: principals, pastors, parents, potential committee members as assigned by the area director. Learn to plan and execute area fundraising events under the direction of an area supervisor and committee. Direct Ministry - “Proclaiming and modeling” includes contact work, club, Campaigners and camp. Actively engage in all three levels of contact work. Lead a team to plan and conduct a new or existing Young Life club and Campaigners/discipleship ministry with excellence. Lead a team to implement a summer and school-season camping strategy for a ministry. Serve on a summer assignment at a Young Life camp each year. Ministry Support - “Taking care of business” includes accounting, administration, communication (internal), data management and strategic plan. Adhere to all Young Life policies and procedures and maintain professionalism concerning office hours, dress, conduct and time management. Manage finances with stewardship, accountability and transparency using the mission-wide applications. Maintain accurate information on kids, leaders and donors for area records. Provide clear, prompt, appropriate and professional communication to everyone involved in ministry. Set yearly strategic ministry plan and initiatives to reach every kid; review them on a regular basis. Perform other duties as assigned and congruent with gifts, experience and area needs. Training: Core Training - Phase One (New Staff Training, Leadership I, Leadership II, Apologetics and one Winter Training course are to be completed in the first two years. Training may be supervised by a regional director, regional trainer or area to develop personal spiritual maturity and enhance personal character. May include regional training meetings and ministry skills training assigned by the area director. Education: College degree preferred. Qualifications Required for the Job: Experience in direct ministry. Proven relational skills with both kids and adults. Demonstrated verbal and written communication skills. Ability to maintain confidentiality. Work Conditions: Includes the extremes of a camp including: heat/cold, dirt, long hours and the physical demands of hiking, horseback riding, boating and more. Staff person must be able to handle these conditions. Job Specific Working Conditions: We are seeking a full-time Staff Associate to join our team, offering a comprehensive benefits package. The ideal candidate is a devoted follower of Jesus with a passion for reaching teenagers with the hope of the gospel. As a member of our team, you will work to expand the WyldLife ministry, now in its third year, in Portsmouth, NH. The role requires someone open to ecumenical collaboration, particularly with local Catholics, as we seek to reach a diverse group of teens. This position is part of a larger, well-established Young Life ministry in the NH Seacoast area, and our long-term vision includes establishing a Young Life club for high school students in Portsmouth. If you have a heart for ministry and a vision for growing this exciting new chapter, we'd love to hear from you!

The Representative works with the Director and Advisory Team to fulfill the FCA Vision, pursue the FCA Mission and live the FCA Values by implementing the ministry plan for the assigned area. In the FCA Sports Environments, the Representative ensures there is a consistent approach to discipleship -- making disciples who make disciples. The Representative is accountable for ensuring that the FCA ministry is conducted according to biblical standards and adheres to FCA policies and procedures. MINISTERIAL DUTIES These responsibilities are critical to the FCA mission and this position plays a vital role in our ministry. FCA expects all functions and responsibilities outlined below to be carried out with a heart surrendered to serving God as a form of worship. Agree with, and abide by, FCA's Christian Community Statement. Follow a spiritual rhythm including daily prayer and Bible study to seek the Lord's will for FCA. Lead, conduct and provide spiritual leadership for staff, volunteers, coaches and athletes through prayer, Bible study, worship and living by example so they are equipped to serve others. Connect to and participate in a local church through worship and weekly involvement. Conduct yourself in a manner that affirms biblical standards of conduct in accordance with FCA's Christian beliefs (see FCA's Christian Community Statement) at all times. MINISTRY ADVANCEMENT Engage, equip, and empower coaches and athletes by ministering through 1-on-1s, Huddles and Events. Train and equip staff and volunteers to empower coaches and athletes to be disciples who make disciples in the Sports Environments. TALENT ADVANCEMENT Oversee recruiting, training and developing effective and diverse volunteers who lead every coach and athlete into a growing relationship with Jesus Christ and His church. Recruit: Actively attract and recruit highly qualified volunteers to the Sports Environments. Train: Provide tools, resources and training to develop volunteers' skills and increase their capacity and competence to effectively execute their responsibilities. Develop: Prepare volunteers in their roles and responsibilities by helping them grow spiritually and personally. BOARD ADVANCEMENT Invite, involve, and invest in an Advisory Team that is committed to pray, serve, and give. DONOR ADVANCEMENT Connect, communicate, and care for existing and prospective financial partners to get fully funded. Manage and steward the finances for the assigned area of responsibility. Establish and execute an annual budget and funding plan by growing the Home Team, major donors, and events. INTERNATIONAL ADVANCEMENT Work with the Director to serve the aligned International Region by praying, giving and going.

The Representative works with the Director and Advisory Team to fulfill the FCA Vision, pursue the FCA Mission and live the FCA Values by implementing the ministry plan for the assigned area. In the FCA Sports Environments, the Representative ensures there is a consistent approach to discipleship -- making disciples who make disciples. The Representative is accountable for ensuring that the FCA ministry is conducted according to biblical standards and adheres to FCA policies and procedures. MINISTERIAL DUTIES These responsibilities are critical to the FCA mission and this position plays a vital role in our ministry. FCA expects all functions and responsibilities outlined below to be carried out with a heart surrendered to serving God as a form of worship. Agree with, and abide by, FCA's Christian Community Statement. Follow a spiritual rhythm including daily prayer and Bible study to seek the Lord's will for FCA. Lead, conduct and provide spiritual leadership for staff, volunteers, coaches and athletes through prayer, Bible study, worship and living by example so they are equipped to serve others. Connect to and participate in a local church through worship and weekly involvement. Conduct yourself in a manner that affirms biblical standards of conduct in accordance with FCA's Christian beliefs (see FCA's Christian Community Statement) at all times. MINISTRY ADVANCEMENT Engage, equip, and empower coaches and athletes by ministering through 1-on-1s, Huddles and Events. Train and equip staff and volunteers to empower coaches and athletes to be disciples who make disciples in the Sports Environments. TALENT ADVANCEMENT Oversee recruiting, training and developing effective and diverse volunteers who lead every coach and athlete into a growing relationship with Jesus Christ and His church. Recruit: Actively attract and recruit highly qualified volunteers to the Sports Environments. Train: Provide tools, resources and training to develop volunteers' skills and increase their capacity and competence to effectively execute their responsibilities. Develop: Prepare volunteers in their roles and responsibilities by helping them grow spiritually and personally. BOARD ADVANCEMENT Invite, involve, and invest in an Advisory Team that is committed to pray, serve, and give. DONOR ADVANCEMENT Connect, communicate, and care for existing and prospective financial partners to get fully funded. Manage and steward the finances for the assigned area of responsibility. Establish and execute an annual budget and funding plan by growing the Home Team, major donors, and events. INTERNATIONAL ADVANCEMENT Work with the Director to serve the aligned International Region by praying, giving and going.