Goodwill Industries of San Diego County jobs in Las Vegas, NV

ESSENTIAL EXPECTATIONS Customer Service Expectations Serving customers at Goodwill has never been more rewarding. Whether serving our guests with their shopping experiences, assisting someone in our community to better their life, or helping your fellow coworker to exceed, Goodwill is about reaching out and making a difference. Diversity, Equity, and Inclusion Expectations Goodwill is committed to fostering a culture of dignity and trust where all individuals feel respected and valued. The sum of individual differences, life experiences, knowledge, background, education, unique capabilities, and talent converge to create an environment of inclusivity, equity, and excellence. Safety Expectations At Goodwill, safety is everyone's job. Ensuring a workplace where people can grow and enrich themselves and others by giving can only happen if our environment is secure and safe. Being compliant with safety rules, policies, procedures, and regulations, while assessing and eliminating workplace hazards, is essential to our business and delivering our mission. POSITION EXPECTATIONS Position Expectations The Customer Service Supervisor assists store management in the front-end operations of the store to maximize collections, production, sales, salvage, and customer service. Responsibilities Maximizes sales performance through proper rotation, display, signage, and inventory of processed merchandise. Meets or exceeds sales goals on a consistent basis. Participates in interviewing candidates for entry level retail roles. Ensures that quality customer service is presented and provided by employees in a timely and courteous manner to all customers, donors, and other employees. Ensures training and merchandising guidelines are followed. Contributes input to and assists in administering associate evaluations. Interfaces with the POS (Point of Sale) system and provides feedback to the IT team as necessary and assists in the roll out of updates and modifications. Completes order fulfillments daily and backs up the Production Manager if needed. Completes any other assignments designated by the management team. Ensures that the store and surrounding premises are kept clean and free of safety hazards. Ensures that safety procedures are understood and followed by all store employees. Ensures that asset protection matters are reported and investigated accurately and in a timely manner. Ensures proper operation of security and safety systems including, but not limited to: door locks, alarms, office door, bank deposits, refunds, safe, incident reports, fire extinguishers and cash handling procedures. Ensures proper cash handling including enforcement of cash register procedures and submission of required fields. Assists in any other projects as determined by management. Education, Experience, and Requirements High school/ GED completion preferred. Minimum of 1 year retail experience. Must be able to continuously perform repetitive work, at a set pace. Must possess strong interpersonal skills with excellent communication skills. Bilingual a plus. Exhibits a high level of integrity and business ethics. Exhibits a high level of adaptability and flexibility. Environmental Factors Duties will be conducted at the retail store, warehouse, or other assigned Goodwill locations where no cooling or heating will be available. Exposure to extreme heat, cold, dust, animal hair and sometimes humidity. Physical Factors · Able to lift, carry, push, and pull a minimum of 50 pounds. Prolonged standing, walking, reaching, stooping, lifting, pulling, bending, kneeling.

Eagle Quest, an organization serving at-risk and/or disadvantaged youth and their families, is searching for two program coordinators to support the launch of a new mentoring program for young ladies. Program Coordinators will work directly with justice involved young ladies between the ages of 12-18 facilitating group and individual programming. Program Coordinators may have a home base but will be expected to travel to the determined programming locations across Las Vegas and Henderson valley. This program's overarching goal is to help participants mobilize and develop personal and social resources to mediate risk for future legal involvement. This is a Full-Time hourly position with paid vacation, personal time off (PTO), and insurance benefits. The available schedule is Tuesday through Friday 12pm-8:30pm, and Saturdays 8:30-5pm. This opportunity offers a competitive wage and a progressive and supportive working environment with an organization whose mission it is to "to provide youth and families opportunities to reach new heights". If you are looking to join an organization with a fast-paced working environment that is making a difference in the Southern Nevada community, and you meet all the requirements, we want to hear from you! Duties: Complete necessary screenings and assessments with young ladies and their caregivers. Complete 1:1 and group course work with identified young ladies. Document interactions and youth progress in necessary case management systems. Train and learn to full competencies the identified programming curriculum (Training provided internally following hire). Implement evidence-based model for treatment. Provide unmatched customer service. Responsible for developing, updating, and maintaining youth case plans as appropriate. Spend 1 or more shifts working in Juvenile Detention, supporting programming for incarcerated youth. Attend assigned meetings and training as identified by the Program Supervisor. Requirements: Bachelor's degree from accredited university in any of the following fields: Psychology, Sociology, Community Health Sciences, Health Ecology, Public Health, Social Work, Human Development and Family Studies, Early Childhood Education, Nursing, Speech Pathology, or Anthropology-REQUIRED! Two years of experience working with higher-level-of-care youth and family preservation type programs preferred Excellent communication and organization skills Pass FBI and CANS background checks at candidate's expense (reimbursable once employed) Provide own reliable transportation for field work Must provide a Nevada driver's license and proof of insurance We offer: Competitive wage 401(k) with Company Matching Paid Time Off and Paid Holidays Health insurance to include medical, dental, vision, life, and supplemental coverages to all full-time employees Eagle Quest - A Great Place to Work At Eagle Quest, we strive every day to fulfil our mission: help members of our community reach new heights through quality behavioral healthcare and unmatched customer service . We encourage applicants that will strive for Quality and Hold High standards; are highly motivated and possess a positive attitude; and want to develop professionally and grow with a company.

**** This position is Part Time 10-20 hours a week ****** This position is part-time and requires the availability of the potential provider between 1 pm to 7 pm Monday through Friday and 1 weekend day availability. Eagle Quest has current openings for Behavioral Health Support Specialists to join our growing team! This position offers an opportunity for rewarding work with children and families. Eagle Quest currently has part-time openings. Services with our youth primarily take place in the afternoons, evenings, and weekends. Candidates available for the afternoon, evenings, and weekends are encouraged to apply. Most workday is spent "in the field" or traveling from home to home within the community. This opportunity offers a competitive wage and a progressive and supportive working environment. Overview of Job Responsibilities: Providing Crisis Stabilization Services to children and teens with mental health needs, by performing individual therapeutic services, on a one-to-one basis, with a client who is experiencing a crisis (past, present, and future). Services are provided in the child's home and/or community. Crisis Stabilization services are short-term and are designed to achieve equilibrium within the client and reduce crisis events, through the utilization of psychoeducation crisis stabilization strategies, to secure client and family-caregiver's health and safety. Participate in CFT (Child Family Team) meetings; Direct Supervision sessions; and Team Meetings. Ensure regular communication with the Foster Parent, Case Manager, and other team members as appropriate. Job Requirements: An official conferred bachelor's degree in Human Services from an accredited college or university, OR an official conferred Associate's degree from an accredited college or university in the field of Human Services (as indicated above), and additional understanding of outpatient treatment services, rehabilitative treatment services, and case file documentation requirements, demonstrated through a minimum four (4) years verified* relevant professional experience as a Qualified Behavioral Aide (QBA) delivering direct services to individuals with behavioral health disorders. Background in social services, which can include a bachelor's degree in Social Work, Psychology, Sociology, Human Services, Counseling, or another related field. At least one year of experience working with at-risk children, youth, and/or families - two or more years of experience is preferred Experience working with families from diverse socio-economic backgrounds Ability to complete and pass an FBI and local background check Ability to pass state CANS (Child Abuse & Neglect) check Have a current Nevada driver's license, proof of insurance, and reliable transportation for use throughout workday Desired but not Required: An NPI (National Provider Identifier) number, current with Medicaid, is a plus! Bilingual (English/Spanish) is a plus! We offer: Competitive wage 401(k) with Company Matching Paid Time Off Health insurance to include medical, dental, vision, life, and supplemental coverages to all full-time employees Eagle Quest - A Great Place to Work At Eagle Quest, we strive every day to fulfill our mission: help members of our community reach new heights through quality behavioral healthcare and unmatched customer service . We encourage applicants that will strive for Quality and Hold High standards; are highly motivated and possess a positive attitude; and want to develop professionally and grow with a company. We offer Paid Time Off (PTO) including for Part-Time positions; Competitive Hourly Rates; and Paid Training Hours.

The Senior Human Resources Manager is primarily responsible for ensuring the effective operation of the organization's Learning Management System (LMS). This includes creating professional, high-quality and educational training materials, and supporting the development of team members through innovative and impactful learning solutions. The ideal candidate is both a strategic thinker and a hands-on content creator, proficient in using e-learning creation tools such as Articulate 360, Lectora, Canva or similar software programs. ESSENTIAL EXPECTATIONS Customer Service Expectations Serving customers at Goodwill has never been more rewarding. Whether serving our guests with their shopping experiences, assisting someone in our community to better their life, or helping your fellow coworker to exceed, Goodwill is about reaching out and making a difference. Diversity, Equity, and Inclusion Expectations Goodwill is committed to fostering a culture of dignity and trust where all individuals feel respected and valued. The sum of individual differences, life experiences, knowledge, background, education, unique capabilities, and talent converge to create an environment of inclusivity, equity, and excellence. Safety Expectations At Goodwill, safety is everyone's job. Ensuring a workplace where people can grow and enrich themselves and others by giving can only happen if our environment is secure and safe. Being compliant with safety rules, policies, procedures, and regulations, while assessing and eliminating workplace hazards, is essential to our business and delivering our mission. POSITION EXPECTATION Responsibilities Manages all aspects of the LMS, including but not limited to user accounts, course assignments, communications, access permissions and system configurations. Designs, develops and delivers engaging, professional and educational e-learning courses, tailored to the needs of the business. Writes and edits course content, including scripts, instructional text, and assessment materials. Creates interactive and visually appealing online presentations, videos, and simulations using e-learning content creation tools. Incorporates adult learning principles and instructional design best practices into all training materials. Collaborates with leadership and departmental managers to identify training needs and skill gaps. Develops and implements a strategic training roadmap to address current and future organizational needs. Provides HR policy guidance and interpretation. Assists in the identification of policy needs, and creates or revises policies as necessary. Manages the Corporate Team Member of the Quarter program, which includes the nomination and voting process, ordering of awards, coordination of the associated lunch event, and the sending of all related calendar invites and communications. Handles any requests to the Human Resources department related to the CARF accreditation process. Creates professional presentations in PowerPoint to report on Human Resources analytics for delivery to Executive Leadership. Maintains confidentiality while exemplifying integrity, ingenuity, and exceptional work ethic. Assists with departmental projects or initiatives as they arise. Performs related duties as assigned. Core Competencies Leadership Sets and enforces standards. Applies organization core values to guide decision making. Works well with others and encourages teamwork and development. Displays initiative. Self-confident and motivates others. Fair and consistent when evaluating or modifying behaviors in others. Celebrates and rewards accomplishments. Job Knowledge Possesses comprehensive, functional and technical knowledge and skills to perform at a high level of accomplishment. Discerns how the job relates to other functions within the department and Goodwill operations. Follows policies, procedures, and safety protocols. Accountability Results oriented. Sets goals, accepts responsibility for achieving results, and quality of work. Takes ownership, remedies errors, and learns from mistakes. Responds professionally to constructive criticism. Communication Possesses effective verbal/non-verbal, written, listening, and digital skills. Articulates complex and simple thoughts proficiently with colleagues, supervisors, direct reports, and customers. Effectively persuades and affects change. Professionalism Consistently conducts self in a competent, skilled and responsible manner. Performs to the highest standards with dedication, ethics, and integrity. Depicts the brand and represents the business appropriately. Job Specific Competencies Computer Skills Possesses expertise in select IT proficiencies pertinent to the position. Computer skills may include internet and email, hardware and software, word processing, graphics and multimedia, spreadsheets and databases, and programming and scripting. Understands trends in technology and uses technology to enhance performance and advance work products throughout Goodwill. Critical Thinking Responds to situational context with logical analysis of relevant information. Makes decisions and solves problems using sound, inclusive reasoning and judgment. Decision Making Identifies and evaluates critical factors and alternatives. Anticipates outcomes and foresees logical consequences. Navigates risks and uncertainty. Seeks input from others. Persistent and makes difficult decisions objectively and pragmatically. Sought after for advice and solutions. Detail Oriented Closely monitors and focuses on details. Thorough and accurate in all assignments achieving a high degree of quality. Understands causes with deficiencies, problems, or mistakes - not just the effects. Project Management Strategizes and executes projects utilizing business acumen, communication, collaboration and leadership. Manages risks, resources, scheduling, and expenditures. Institutes critical thinking, problem solving and team management. Delivers concise project status. Holds collaborators accountable. Education, Experience, and Requirements Minimum of 5 years experience in training or learning and development roles within the Human Resources function. Proven experience managing an LMS and developing e-learning content. Must have strong skills with e-learning development tools such as Articulate 360, Adobe Captivate, or similar software programs. Strong command of Microsoft Office Suite, including a minimum of an intermediate skill level with PowerPoint and Excel specifically. Thorough understanding of employment laws. Proven ability to comprehend, interpret, and apply the appropriate sections of applicable laws, guidelines, regulations, ordinances, and policies. Proven experience in exercising effective independent judgement and independent work completion with minimal supervision. Excellent project and time management skills with a proven ability to meet deadlines. Outstanding analytical and problem-solving skills. View problems not as “yours” but as “ours.” Possesses effective verbal and written communication skills among diverse audiences. Must be collaborative to arrange programs and sessions with store and operations management. Ability to maintain effective working relationships with all team members. Must be highly detail-oriented and organized. Possesses strong interpersonal skills with excellent communication skills. Exhibits a high level of integrity and business ethics. Exhibits a high level of adaptability and flexibility. Preferred Bachelor's degree in any related field preferred, or a combination of education and relevant experience. Environmental Factors Majority of duties performed in an office environment with regulated temperatures. Other duties may be performed outside the office environment where no cooling or heating will be available. Exposure to extreme heat, cold, dust and humidity may be a possibility. Physical Factors · Must be able to lift, carry, push, and pull a minimum of 25 pounds. Must be able tolerate prolonged standing, walking, reaching, stooping, lifting, pulling, carrying, sitting at a desk, and working on a computer.

Job Summary: To keep the clearance center, offices and distribution center clean and in orderly condition. To follow the core values of GISN. Goodwill of Southern Nevada Core Values: People are our strength. We treat them with dignity and courtesy at all times. We exceed our customers' expectations. We measure ourselves only against the best. We do what we say we will do every time. We embrace innovation. We are a team. The Custodian receives supervision from the Leaders of Operations, Assistant Manager of Operations, and Manager of Operations. This position does not supervise anyone. Responsibilities: Material Handling: Mopping, sweeping, vacuuming of floors or outside areas at all locations. Wiping down or dusting, blinds, metal window or door strips, soda machines, microwaves, baseboards, office furniture, chairs, counters, tables, phones, walls, artificial plants, lockers, sinks, mirrors, front doors, pictures and plaques. Clean light fixtures every 6 months. Clean bathroom stalls/fixtures. Empty trash in all areas - at least twice daily. Sweep dock area. With direction of their supervisor the custodian will assist in donations, stocking of merchandise, unloading and loading of Goodwill delivery trucks and moving merchandise around the warehouse and back rooms. Restock supplies and notify supervisor when more supplies area needed. Clean break room areas before and after lunch and all breaks. Maintaining excellent attendance. Ninety percent of the duties are performed in the Goodwill Distribution Center, Clearance Center, and office that has quasi-regulated temperatures. Ten percent of the duties involve being outside receiving donations deliveries or possibly loading/unloading a vehicle. Any other project that is assigned by direct management. Requirements: High school, GED completion and/or previous experience is preferred. Ability to follow verbal instructions and to work as a team member. Must be able to read and write. Must be fluent in English; bilingual a plus. Must be able to continuously perform repetitive work at a set pace. Must adhere to wearing safety protective equipment while doing their job. Must go through the safety training session on the Custodian Manual and Blood borne pathogen before beginning. Must demonstrate the ability to learn the techniques of the job during first 30 days of employment. Physical Factors: Lift/Carry: Medium up to 35 pounds. Push/Pull: Carts through the warehouse up to 100 pounds. Standards for Measuring Performance: The Custodian's performance will be measured on the following: 1. The manner in which he/she reflects the standards of the agency's core values. 2. The overall financial performance of the stores as directed by the daily and/or monthly processing and sales goals. 3. Demonstrated level of job proficiency and knowledge of handling tasks and assignments. 4. Overall safety, cleanliness and organization of their work areas. 5. Provision of a customer friendly donating and working environment. 6. Compliance with all safety policies and Team Member policies as outlined in the Team Member handbook and safety manual. Environmental Factors: Position is generally standing or walking. Some bending, kneeling and lifting will be required. Team Member will stand on concrete floors for up to 8 hours per day.

ESSENTIAL EXPECTATIONS Customer Service Expectations Serving customers at Goodwill has never been more rewarding. Whether serving our guests with their shopping experiences, assisting someone in our community to better their life, or helping your fellow coworker to exceed, Goodwill is about reaching out and making a difference. Diversity, Equity, and Inclusion Expectations Goodwill is committed to fostering a culture of dignity and trust where all individuals feel respected and valued. The sum of individual differences, life experiences, knowledge, background, education, unique capabilities, and talent converge to create an environment of inclusivity, equity, and excellence. Safety Expectations At Goodwill, safety is everyone's job. Ensuring a workplace where people can grow and enrich themselves and others by giving can only happen if our environment is secure and safe. Being compliant with safety rules, policies, procedures, and regulations, while assessing and eliminating workplace hazards, is essential to our business and delivering our mission. POSITION EXPECTATIONS Position Expectations The Production Supervisor manages production goal tracking, quality and quantity checks as well as managing the second shift retail production staff. The position acts as a key holder and fills in for the Production Manager when needed. Responsibilities Ensures that quality customer service is presented and provided by team members in a timely and courteous manner to all customers, donors, and other team members. Achieves daily, weekly, and monthly production goals for the store, reaching out to senior management when short on donations. Ensures every rack/cart of processed goods receives a quality, quantity, and price (QQP) review. Cross trains to be proficient in every production department to train new processors and fill in when necessary. Cross trains to be proficient as a cashier to be prepared to substitute for a Customer Service Supervisor. Closes the store at the end of the night if required. Communicates needs with the store management team to ensure production and sales goals will be met. Trains and coaches new and existing staff to follow the picture process maps (PPM's), production metrics and pricing guidelines, holding staff accountable for meeting processing goals. Facilitates meetings with production team. Ensures store and surrounding premises are kept clean and free of safety hazards, and safety procedures are understood and followed by all store team members. Ensures Processors and workstations are stocked with approved supplies. Locks down the building, closes the store and ensures the premises are safely vacated. Ensures all Processors complete floor work each day for one hour. Complete floor work audits daily to ensure processes are followed to company standards. Directs daily work with Merchandise Processors to meet preset production and sales goals for the store. Assists in overall daily operations of the store and any other assignments or projects as determined by management. Education, Experience, and Requirements High school/ GED completion preferred. Minimum of 1 year retail experience. Must be able to continuously perform repetitive work, at a set pace. Team Members in this position may be required to travel at a moment's notice or be transferred to other Goodwill retail stores, based on business operational needs. Must possess strong interpersonal skills with excellent communication skills. Bilingual a plus. Exhibits a high level of integrity and business ethics. Exhibits a high level of adaptability and flexibility. Environmental Factors Duties will be conducted at the retail store, warehouse, or other assigned Goodwill locations where no cooling or heating will be available. Exposure to extreme heat, cold, dust, animal hair and sometimes humidity. Physical Factors Able to lift, carry, push, and pull a minimum of 50 pounds. Prolonged standing, walking, reaching, stooping, lifting, pulling, bending, kneeling.

The Harbor Juvenile Assessment Center has an opening for a Full-Time Administrative Specialist. Are you looking for an opportunity to be part of an innovative program serving youth and their families? As part of a public-private partnership, Eagle Quest is operating The HARBOR Juvenile Assessment Center and is looking for a qualified individual to join our team! The selected candidate will provide essential administrative support to ensure smooth day-to-day operations. Responsibilities include handling clerical tasks, maintaining accurate records, and assisting staff with scheduling and documentation needs. The Administrative Specialist will also greet and assist visitors, answer phones, and provide professional customer service while supporting the overall mission of The HARBOR. Available shift: Flamingo Harbor Sunday from Thursday 2pm-10pm Qualifications: Comfortable and professional when speaking with families over the phone Strong organizational and communication skills Proficiency with office software (Word, Excel, Outlook) Attention to detail and ability to manage multiple priorities Professional and customer-service oriented Requirements: High School diploma or completion of GED program - Ability to pass an FBI background check and Nevada Child Abuse and Neglect Registry check - A genuine desire to help at-risk youth and families improve their quality of life Willingness to occasionally travel and work at other Harbor Juvenile Assessment Centers in Las Vegas, Henderson, and North Las Vegas Bilingual applicants are strongly encouraged to apply We offer: Competitive wage 401(k) with Company Matching Paid Time Off Paid Holidays to all full-time employees Health insurance to include medical, dental, vision, life, and supplemental coverages to all full-time employees If you are looking for a rewarding opportunity to contribute to an innovative program that supports youth and families, we encourage you to apply! Eagle Quest - A Great Place to Work At Eagle Quest, we strive every day to fulfil our mission: help members of our community reach new heights through quality behavioral healthcare and unmatched customer service . We encourage applicants that will strive for Quality and Hold High standards; are highly motivated and possess a positive attitude; and want to develop professionally and grow with a company. We offer Paid Time Off (PTO) including for Part-Time positions; Competitive Hourly Rates; and Paid Training Hours.

*The starting pay rate is $14.25/hr. The hours are from 7AM-330PM Monday-Friday.* ESSENTIAL EXPECTATIONS Customer Service Expectations Serving customers at Goodwill has never been more rewarding. Whether serving our guests with their shopping experiences, assisting someone in our community to better their life, or helping your fellow coworker to exceed, Goodwill is about reaching out and making a difference. Diversity, Equity, and Inclusion Expectations Goodwill is committed to fostering a culture of dignity and trust where all individuals feel respected and valued. The sum of individual differences, life experiences, knowledge, background, education, unique capabilities, and talent converge to create an environment of inclusivity, equity, and excellence. Safety Expectations At Goodwill, safety is everyone's job. Ensuring a workplace where people can grow and enrich themselves and others by giving can only happen if our environment is secure and safe. Being compliant with safety rules, policies, procedures, and regulations, while assessing and eliminating workplace hazards, is essential to our business and delivering our mission. POSITION EXPECTATIONS Position Expectations The E-Commerce Associate pulls, sorts, researches, takes pictures, lists upscale donated items, and provides customer service in the sale of merchandise online to meet production goals. Responsibilities Assists in sorting of E-Commerce totes received from the Retail Stores, Attended Donation Sites, and the Distribution Center to determine if they will be posted online, sent to Deja Blue, or returned to the Retail Store. Performs constant internet research on pricing and accurate descriptions of merchandise to be sold online on Shopgoodwill. Takes pictures or downloads pictures of merchandise for online listing on Shopgoodwill in accordance with daily set goals. Measures, weighs, and notes details of merchandise. Ensures accuracy on assigning appropriate category or quantity of merchandise listed on Shopgoodwill. Shelves listed merchandise on the appropriate rack and ensure appropriate alphabetical and numerical location sequence. Conducts Pre-Scanning of incoming raw book/media to meet production and sales goals using a computer scanner and software and determines whether an item is acceptable for online listing. Fills rolling tables with rejected books and media to be sold in the Clearance Center. Creates totes of mixed media to be distributed to the retail stores Generates inventory slips for listed books. Generates packaging and shipping labels and postage by utilizing a web-based software system. Sorts shipments per USPS and International shipping vendor guidelines. Ensures all orders are packaged properly and ship in a timely and efficient manner to meet preset goals. Determines the best method of shipment according to the classification of items bought and ensures accurate shipping rates. Assists in any other projects as determined by management. Education, Experience, and Requirements High school/ GED completion preferred. Proven reliability in meeting attendance expectations. Proficiency with Microsoft Office suite software including a strong emphasis on Word and Excel and Internet. Must be able to continuously perform repetitive work, at a set pace. Must possess strong interpersonal skills with excellent communication skills. Bilingual a plus. Exhibits a high level of integrity and business ethics. Exhibits a high level of adaptability and flexibility. Environmental Factors Duties will be conducted at the warehouse, or other assigned Goodwill locations where no cooling or heating will be available. Exposure to extreme heat, cold, dust, animal hair and sometimes humidity. Physical Factors · Able to lift, carry, push, and pull a minimum of 50 pounds. Prolonged standing, walking, reaching, stooping, lifting, pulling, bending, kneeling.

Job Summary: To transport and process donated, purchased merchandise, salvage or recycle goods for preparation, sale, recycle or trash in-order to meet preset production and sales goals. To handle day to day operations of processing, making bales, physically loading or unloading trucks and operating compressor machines/compactors/shrink wrap machines, pallet jacks and dollies. To follow the core values of Goodwill of Southern Nevada (GWSN). Supervision Received: The Equipment Operator receives supervision from the Leaders of Operations, Support Manager of Operations, Manager of Operations, and Senior Manager of Operations. Supervision Exercised: The Equipment Operator does not supervise anyone. Responsibilities: Material Handling: • Moving bales and salvage merchandise to various locations inside the warehouse. • Day to day operations must be structured to allow everyone to meet preset production and sales goals. • Depending upon the production needs, may be required to physically load or unload truck for/from deliveries. • Depending upon the production needs, may be required to assist in donations by: Knowing criteria for accepting donations; Giving prompt assistance to donors; Offering every donor, a receipt; • Following all safety policies, asset protection policies and Team Member policies as outlined in the Team Member handbook, asset protection manual and safety manual • Must report all injuries or safety & asset protection violations to a superior as soon as they occur or before the end of their shift. • Ability to operate safely a pallet jack, or hand truck. • Must assist loading and unloading of trucks and trailers donations/merchandise during sweeps and store deliveries as well at the warehouse. • Must maintain excellent attendance and avoid any tardiness or early outs. • Willing to become certified on the balers/compactors and OSHA forklift certified. • Must unload any containers in the warehouse areas (bins, totes, gay-lords, etc.). • Must be flexible daily to help where needed in the warehouse (compactor, baler, movement of merchandise, trucks, etc.). • Must keep work area clean and picked up at all-times. • Due to the donation of materials, dust and animal hair may be present in the warehouse throughout the year. • Ensure compliance with all GWSN policies provided in the Team Member Goodwill Guidebook, Goodwill Industries International standards, and safety and security regulations. • Adhere to all GWSN Retail Manuals, handbooks, policies and procedures. The Baler/The Tipper/Trash station is responsible for the following: • Inspects baler/trash compactor for proper operation before beginning of shift. • Follows and initials daily maintenance log. Notates any issues. • Communicates malfunctions to supervisor. • Must keep work area cleaned and picked up at all-times. • Relocates cages or gay-lords to the baler for unloading. • Unloads cages or gay-lords of clothing and places only the proper type of clothing into baler. Gives remainder of goods to the appropriate sorting station. • Accurately records number and type of bales produced and reports this to supervisor. • Meets pre-determined daily goals for bales. • Pulls clothing from z-racks and removes clothing from hangers. • Moves empty pallet to baler area. • Moves bales to storage area using a pallet jack. • Breaks down boxes before loading them into the cardboard baler. • Cleans work area at end of shift. • Moving bales and salvage merchandise to various locations inside the warehouse with the direction of the Leaders of Operations, Operations Support Managers and Manager. • Bale all soft goods that are not high quality to send to our stores as well as cardboard to recycle. • Assists in any other projects as determined by management. • Ensure compliance with all GSN policies provided in the Team Member Goodwill Guidebook, Goodwill Industries International standards, and safety and security regulations. • Adhere to all GSN Retail Manuals, handbooks, policies and procedures. Requirements: • High school/ GED completion. • Ability to follow verbal instructions and to work as a team member. • Must be able to read and write. • Must be able to continuously perform repetitive work, at a set pace. • Must demonstrate the ability to learn the techniques of the job during first 30 days of employment. • Previous experience using pallet trucks or hand trucks a plus. • Must exhibit a high level of integrity and business ethics. • Requires a high level of adaptability and flexibility. • No record or disclosure of criminal conviction within 7 years from date of application that indicates a tendency towards theft, violence, dishonesty, deceit, drug manufacture or sale, moral turpitude, or predatory behavior. • Must provide proof of identification and eligibility to work in the United States of America. • Must be fluent in English; bilingual a plus. Physical Factors: Lift/Carry: Light up to 50 pounds. Push/Pull: Carts through the warehouse up to 100 pounds. Environmental Factors: Due to the donation of materials, dust and animal hair may be present in the warehouse throughout the year. Ninety percent of the duties are performed in the Goodwill Distribution Center with concrete flooring that has quasi-regulated temperatures. Ten percent of the duties involve being outside receiving donations deliveries or possibly loading/unloading a vehicle. Position is generally standing and walking; some bending, kneeling, pushing, pulling, lifting will be required when dealing with merchandise or donations. Exposure to heat, cold, dust and sometimes humidity is a possibility.

ESSENTIAL EXPECTATIONS Customer Service Expectations Serving customers at Goodwill has never been more rewarding. Whether serving our guests with their shopping experiences, assisting someone in our community to better their life, or helping your fellow coworker to exceed, Goodwill is about reaching out and making a difference. Diversity, Equity, and Inclusion Expectations Goodwill is committed to fostering a culture of dignity and trust where all individuals feel respected and valued. The sum of individual differences, life experiences, knowledge, background, education, unique capabilities, and talent converge to create an environment of inclusivity, equity, and excellence. Safety Expectations At Goodwill, safety is everyone's job. Ensuring a workplace where people can grow and enrich themselves and others by giving can only happen if our environment is secure and safe. Being compliant with safety rules, policies, procedures, and regulations, while assessing and eliminating workplace hazards, is essential to our business and delivering our mission. POSITION EXPECTATIONS Position Expectations The Store Security provides access control and safety security services at Goodwill, through enforcement of company policies and procedures. Provides first line review and monitoring for all potential Security and Safety events, and incidents. Assist in responding to LEO Law Enforcement Officers, Fire and EMS Emergency Medical Services. Responsibilities Initiates proper notification to individuals on the Emergency Contact List relating to emergency events occurring on the overnight/corporate shift, active burglary, fire, flooding, power failure, and ability to respond accordingly as Goodwill first responder POC on scene. Checks all Security Cameras for proper operations and report discrepancies to AP Management Conducts live video surveillance of assigned Goodwill Store using the Avigilon Surveillance Platform. Assists with Video Coverage Investigation Reviews. Participates in crisis management conflict resolution events between team members, customers, clients, vendors, and contractors to eliminate confrontations and altercations. Identifies and communicates all incidents of access violations and theft to Asset Protection management. Checks all Axis, Avigilon Security Systems cameras for proper operation, report discrepancies to AP Management Assists with other duties as assigned. Ability to assist the Investigators. Assists in any other projects as determined by management. May Assist Investigators in Undercover/Plain Clothes Operations and TM Misconduct Interviews Proficient, Knowledgeable on the Nevada Revised Statute especially NRS 207.200 - Trespass Warning Education, Experience, and Requirements Approachable and friendly demeanor when greeting the public and answering incoming phone calls. Proficiency with Microsoft Office suite software including a strong emphasis on Word and Excel. Must possess strong interpersonal skills with excellent communication and report writing skills. Bilingual a plus. Exhibits a high level of integrity and business ethics. Exhibits a high level of adaptability and flexibility. CPR & First Aid Certified - Preferred Environmental Factors 90% of duties will be performed in an office environment with regulated temperatures. 10% of duties will be conducted at the retail stores, clearance center, warehouse, or other assigned Goodwill locations where no cooling or heating will be available. Exposure to extreme heat, cold, dust and humidity may be a possibility. Physical Factors Able to lift, carry, push, and pull a minimum of 25 pounds. Prolonged standing, walking, reaching, stooping, lifting, pulling, carrying, sitting at a desk, and working on a computer.

Job Summary: The Donation Attendant assists the Store Management Team with the essential support in overall operations, excellent customer service and sales floor functions. This position represents Goodwill of Southern Nevada (GWSN) by assisting customers and donors in a prompt, friendly manner by unloading donations, providing receipts and sorting donations. Supervision Received: The Donation Attendant receives supervision from the Store Management Team Supervision Exercised: The Donation Attendant has no direct supervision of other team members. Responsibilities: • Ensure that quality customer service is presented and provided by employees in a timely and courteous manner to all customers, donors and other employees. • Monitor back donation room at all times. • Ability to assist and have flexibility in the overall daily operations within the store. • Assist with loading and unloading store deliveries. • Presort all donations per guidelines, as well as deliver presorted items to processing area. • Maintain a neat and clean donation area, interior and exterior. • Any other assignments designated by Store Management Team. • Ensure that store and surrounding premises are kept clean and free of safety hazards, and that safety procedures are understood and followed by all store employees. • Responsible for custodial duties such as cleaning the restrooms & break room, sweeping, mopping & trash removal. • Ensure compliance with all GWSN policies provided in the Team Member Goodwill Guidebook, Goodwill Industries International standards, and safety and security regulations. • Adhere to all GWSN Retail Manuals, handbooks, policies and procedures. Requirements: • Must be able to work in open warehouse environment being exposed in various weather and temperature conditions to include extreme heat, humidity and cold. • High school/ GED completion. • Ability to follow verbal instructions and to work as a team member. • Must be able to read and write. • Must be able to continuously perform repetitive work, at a set pace. • Must possess strong interpersonal skills through command of the English language in order to work with customers and employees. • Must meet qualitative and quantitative performance standards as established by the company. • Must be fluent in English; bilingual a plus. • Must exhibit a high level of integrity and business ethics. • Requires a high level of adaptability and flexibility. • No record or disclosure of criminal conviction within 7 years from date of application that indicates a tendency towards theft, violence, dishonesty, deceit, drug manufacture or sale, moral turpitude, or predatory behavior. • Must provide proof of identification and eligibility to work in the United States of America. Physical Factors: Lift/Carry: 50 lbs. Push/Pull: 100 lbs. Environmental Factors: Due to the donation of materials, dust and animal hair may be present in the warehouse/backroom throughout the year. Position is generally standing or walking. Some bending, kneeling and lifting is required when dealing with merchandise or donations. Work at times will be conducted in an outdoors environment where no cooling or heating will be available. Exposure to extreme heat, cold, dust and sometimes humidity is a possibility

Mental Health Therapist - for youth, families, and adults Are you a skilled, licensed therapist (LCSW, LMFT, LCPC) or a new intern (CSW Intern, MFT Intern, CPC Intern) and are looking for an exciting and rewarding place to work? Then Eagle Quest is the right place for you! We specialize in training and supporting therapists in treating trauma, mood and behavior problems, family dynamics, and working in the foster care and juvenile justice systems. We give you the flexibility, benefits, and support you'll need for success. Flexibility: In-office, in-home, and telehealth services (via doxy.me) Start part-time (10+ sessions a week), then have the option to move to full-time (25 sessions a week) See clients in the daytime, afternoon, and evening and on weekdays and weekends - we have many youth clients needing sessions outside of school hours See a diverse range of clientele that include youth in the foster care and juvenile justice systems, families, adults, different ethnic/cultural backgrounds, sexuality/gender spectrum, and more Write documentation from your home or the office using our web-based systems Employee Pay and Benefits: 45-minute individual and family sessions: $50/Licensed, $45/Intern In-office or telehealth assessments: $75/Licensed, $70/Intern Get paid for therapy treatment plans, discharge summaries, clinical letters, meetings, trainings PTO accrual W2 employee and not a 1099 contractor. No calculating your quarterly taxes! Medical, dental, life, supplemental insurance, 3 annual EAP therapy sessions for full-time Custom made Electronic Health Records (EHR) system, Microsoft 365, online training system Training and Supervision Support: Paid training - TF-CBT, SOTP, and more! Ask us for more details Get monthly department, group, and individual supervision, plus Interns get weekly supervision Library of therapy books, games, and supplies Free CSW intern supervision! (If you get your clinical hours exclusively at EQ and with one of our LCSW Internship supervisors) Job Duties: Provide mental health assessments, treatment planning, individual, family, and group psychotherapy, clinical case management, documentation, discharge planning, and other team collaboration tasks. Address the client's treatment plan goals and objectives using evidenced-based therapy interventions. Attend and participate in training, supervision, agency and department meetings to improve your therapy skills Job Requirements: Must be licensed in Nevada as a LCSW, LMFT, LCPC or approved CSW Intern, MFT Intern, CPC Intern Currently live in Nevada and have a Nevada Driver's License Be able to pass a background check for DFS licensing clearance Proficient in using electronic systems like email, health record entry, Microsoft 365 web apps like Outlook, Teams, Word and Excel Skills and desire to help at-risk youth and families in the child welfare and juvenile justice system Commitment to our mission of providing quality behavioral healthcare and unmatched customer service Eagle Quest - A Great Place to Work At Eagle Quest, we strive every day to fulfil our mission: help members of our community reach new heights through quality behavioral healthcare and unmatched customer service . We encourage applicants that will strive for Quality and Hold High standards; are highly motivated and possess a positive attitude; and want to develop professionally and grow with a company. We offer Paid Time Off (PTO) including for Part-Time positions; Competitive Hourly Rates; and Paid Training Hours.

ESSENTIAL EXPECTATIONS Customer Service Expectations Serving customers at Goodwill has never been more rewarding. Whether serving our guests with their shopping experiences, assisting someone in our community to better their life, or helping your fellow coworker to exceed, Goodwill is about reaching out and making a difference. Diversity, Equity, and Inclusion Expectations Goodwill is committed to fostering a culture of dignity and trust where all individuals feel respected and valued. The sum of individual differences, life experiences, knowledge, background, education, unique capabilities, and talent converge to create an environment of inclusivity, equity, and excellence. Safety Expectations At Goodwill, safety is everyone's job. Ensuring a workplace where people can grow and enrich themselves and others by giving can only happen if our environment is secure and safe. Being compliant with safety rules, policies, procedures, and regulations, while assessing and eliminating workplace hazards, is essential to our business and delivering our mission. POSITION EXPECTATIONS Position Expectations The Donation Ambassador acts as an attendant to all donors while collecting, sorting, and storing donations at their designated location until such time they are picked up and brought to their intended destination. Responsibilities Provides a high level of excellent customer service, promptly greets donors at their vehicles, is courteous and appreciative to all donors, and assists donors by carrying their donations from their vehicle to their assigned trailers. Ensures the quality and cleanliness of the ADC site. Protects all donations by handling them with the outmost care ensuring their safe storage and sorting them into the proper departments. Ensures Donation Center opens on time, and that it stays open until the official time to close. Declines donations from Donors in a diplomatic and professional manner per agency donation guidelines. Completes of donor-count log per day daily. Communicates effectively to management in all matters including problems and/or suspicious activity. Assists in any other projects or tasks as determined by management. Education, Experience, and Requirements High school/ GED completion. Proven reliability and meeting attendance expectations. Must possess strong interpersonal skills with excellent communication skills. Bilingual a plus. Exhibits a high level of integrity and business ethics. Exhibits a high level of adaptability and flexibility. Environmental Factors Majority of duties will be conducted in assigned Goodwill Attended Donation Centers where no cooling or heating will be available. Exposure to extreme heat, cold, dust and humidity may be a possibility. Physical Factors Able to lift, carry, push, and pull a minimum of 50 pounds. Prolonged standing, walking, reaching, stooping, lifting, pulling, bending, kneeling when dealing with repairs.

Goodwill of Southern Nevada is looking for Managers and Supervisors to work at either our Tropicana or our Boulevard Mall locations! Previous experience as a lead, supervisor or manager in a retail or manufacturing environment preferred. Tropicana - 3345 E. Tropicana Ave., Las Vegas, 89121 Positions Available: - Customer Service Supervisor - $15/hr. - Production Supervisor - $15/hr. - Customer Service Manager - Up to $35,000/year. Qualified candidates should apply via this job posting for immediate consideration.

PURPOSE OF THE POSITION: To transport and sort donated, purchased merchandise, salvage or recycle goods for preparation, sale, recycle or trash in order to meet clearance store rotations and sales goals. To handle day to day operations of processing, moving clearance tables, physically using pallet jacks and dollies to move product. ESSENTIAL FUNCTIONS: Day to day operations must be structured to allow everyone to meet preset production and sales goals. Depending upon the production needs, the Clearance Store Processor may be required to physically move Gaylords of product using a pallet jack and push/pull tables on and off the clearance store floor. Following all safety policies, asset protection policies and Team Member policies as outlined in the Team Member handbook, asset protection manual and safety manual Must report all injuries or safety & asset protection violations to a superior as soon as they occur or before the end of their shift. Ability to operate safely a pallet jack, or hand truck. Due to the operation of large and dangerous equipment, a Team Member must submit to a drug test if an accident were to occur. Must maintain excellent attendance and avoid any tardiness or early outs. Must sort tables of product into gaylords after each rotation of the clearance store by type of product. Level all tables of product after gaylords are tipped onto table: Take out oversize items from the tables Remove trash Cover all tables Must be flexible daily to help where needed in the warehouse. Must keep work area cleaned and picked up at all times. Assists in any other projects as determined by management. Ensure compliance with all Goodwill of Southern Nevada (GWSN) policies provided in the Team Member Goodwill Guidebook, Goodwill Industries International standards, and safety and security regulations. Adhere to all GWSN Manuals, handbooks, policies and procedures. KNOWLEDGE, SKILLS AND ABILITIES: Must be able to work in open warehouse environment being exposed in various weather and temperature conditions to include extreme heat, humidity and cold. High school/ GED completion. Must be fluent in English; bilingual a plus. Ability to follow verbal instructions and to work as a team member. Must be able to read and write. Must be able to continuously perform repetitive work at a set pace. Must demonstrate the ability to learn the techniques of the job during first 30 days of employment. Previous experience using pallet trucks or hand trucks a plus. Must exhibit a high level of integrity and business ethics. Requires a high level of adaptability and flexibility. No record or disclosure of criminal conviction within 7 years from date of application that indicates a tendency towards theft, violence, dishonesty, deceit, drug manufacture or sale, moral turpitude, or predatory behavior. Must provide proof of identification and eligibility to work in the United States of America.

ESSENTIAL EXPECTATIONS Customer Service Expectations Serving customers at Goodwill has never been more rewarding. Whether serving our guests with their shopping experiences, assisting someone in our community to better their life, or helping your fellow coworker to exceed, Goodwill is about reaching out and making a difference. Diversity, Equity, and Inclusion Expectations Goodwill is committed to fostering a culture of dignity and trust where all individuals feel respected and valued. The sum of individual differences, life experiences, knowledge, background, education, unique capabilities, and talent converge to create an environment of inclusivity, equity, and excellence. Safety Expectations At Goodwill, safety is everyone's job. Ensuring a workplace where people can grow and enrich themselves and others by giving can only happen if our environment is secure and safe. Being compliant with safety rules, policies, procedures, and regulations, while assessing and eliminating workplace hazards, is essential to our business and delivering our mission. POSITION EXPECTATIONS Position Expectations The Production Manager in Training is responsible for learning all aspects of the Production Manager role. The Production Manager in Training reports to the Store Manager and is responsible for all production goal tracking, quality and quantity checks as well as managing the retail production staff. The position acts as a primary key holder and fills in for the Store Manager when out of the office. Responsibilities Achieves daily, weekly, and monthly production goals for the store, reaching out to senior management when short on donations. Ensures every rack/cart of processed goods receives a quality, quantity review. Performs a salvage audit daily to ensure the quality of the donated goods on the floor and quality donations are not in salvage processing. Communicates with the store management team the Central Warehouse needs to ensure production and sales goals will be met. Sorts and ensures training for E-Commerce categories, brands, etc. Handles computer interaction for emails, reports, and other required communication to management. Trains and coaches new and existing staff to follow the Production Manual Guidelines, picture process maps (PPM's), production metrics and pricing guidelines. Holds staff accountable for meeting processing goals. Ensures quality customer service is presented and provided by team members in a timely and courteous manner to all customers, donors, and other team members. Ensures that store and surrounding premises are kept clean and free of safety hazards, and safety procedures are understood and followed by all store team members. Provides general Store Management when the Store Manager is out of the office. Collects all found money and donated jewelry daily and hands in daily. Processes necessary paperwork and subsequent functions. Completes other assignments or projects designated by store management team. Education, Experience, and Requirements High school/ GED completion preferred. Minimum of 3 years of retail production supervisory experience preferred. Minimum of 3 years goal setting and tracking experience preferred. Minimum of 3 years handling salvage or similar type of audits preferred. Team Members in this position may be required to travel at a moment's notice or be transferred to other Goodwill retail stores, based on business operational needs. Must be able to continuously perform repetitive work, at a set pace. Proficiency with Microsoft Office suite software including a strong emphasis on Word and Excel. Must possess strong interpersonal skills with excellent communication skills. Bilingual a plus. Exhibits a high level of integrity and business ethics. Exhibits a high level of adaptability and flexibility. Environmental Factors Duties will be conducted at the retail store, warehouse, or other assigned Goodwill locations where no cooling or heating will be available. Exposure to extreme heat, cold, dust, animal hair and sometimes humidity. Physical Factors Able to lift, carry, push, and pull a minimum of 50 pounds. Prolonged standing, walking, reaching, stooping, lifting, pulling, bending, kneeling.

The primary objective of this position is to serve as a Career Coach. This position provides individualized job placement assistance to individuals with disabilities and other barriers to employment to help them obtain competitive employment. Is responsible for providing services for the Career Center Services and affiliated grants, managing intake processes, conducting orientations, evaluation of participant eligibility, with an emphasis on documentation compliance. In addition, the Career Coach will work closely and interactively with the Program Support Specialist. The Career Coach will greet the public upon visiting the Career Center, and route calls and providing general office support. Responsibilities: 1. Customer Service. • Answer general questions from customers utilizing or interested in utilizing Career Center Services. • Determine and communicate eligibility for program services including the conducting the orientation of services to potential participants. • Ensure participants meet all eligibility requirements and ensure all documents have the proper signatures; working closely with the career coaches and compliance officer to maintain the highest level of customer service. • Conduct individual and group intakes, make assessments based on information gathered during intake, and complete required documentation in a timely manner. • Provide assistance to job seekers with completing paper/online job applications. • Provide an overview of career enhancement tools available in Career Center Services. • Handle external communication with local employers who are looking to potentially hire program participants. • Handle external communication with local employers who are looking to potentially hire program participants. • Resolve any customer service-related matters while upholding Company's Guiding Principles. 2. General Program Administration • Receives training from and collaborates closely with the Career Center Manager, in the area of programming and assessment, ensuring compliance with all GII standards for certification. • Responsible for tracking and meeting grant funded programs productivity goals, developing qualitative success stories and quantitative program statistics, maintaining the enrollment system and case documentation required by specific grants. • Provide supportive follow up services to participants and jobseekers as determined by eligibility. • Assure compliance with security access procedures in Career Connections, maintaining participant information confidentiality. • Perform miscellaneous office support tasks including, but not limited to, file review and event support including hiring event and community outreach activities. • Perform filing, faxing, word processing, data entry, photocopying, and other tasks as assigned including intake and follow-up documentation needs. • Maintain accurate case notes and case records (hard copy and electronic). Enter and process information retained in the program database • Provide weekly and monthly reports to the Career Center Manager. • Participate in departmental, agency and community meetings. • Assist in generating reports from CRM and other data sources as needed and requested. • Assists in any other projects as determined by management. • Ensure compliance with all Goodwill of Southern Nevada (GWSN) policies provided in the Team Member Goodwill Guidebook, Goodwill Industries International standards, and safety and security regulations. • Adhere to all GSN Manuals, handbooks, policies and procedures. 3. Job Search & Placement Assistance and Assessments • Gather and share data about the local job market, specifically which industries and employers are hiring and the types of positions available. • Provide employment and career counseling to assist job seekers in developing an individualized employment action plan; identify appropriate short and long-term employment objectives; map out strategies for reaching employment objectives; provide corresponding job development; and support the participant throughout the job search • Ensure workshops are calendared, made available to job seekers, and are conducted accordingly. • Develop job leads and refer job seekers to local employers. • Help job seekers obtain pre-employment documents (i.e., Sheriff's cards, Health cards). • Follow-up with job seekers to determine their employment status. Follow-up with employers concerning referrals to determine placements. • Handle a case load- Follow-up with job seekers to determine their employment status. Follow-up with employers concerning referrals to determine placements. 4. Community Outreach and Employer Relationship Management • With the approval of the Career Center Manager, perform ongoing outreach to local employers; provide presentations to employers; develop and maintain collaborative relationships with hiring managers; promote Goodwill's Mission services to prospective employers, community group and job seekers; and represent Career Connections in related community forums and networking events. • All other duties as assigned by Mission Services management. Qualifications: • Dynamic enthusiastic person with excellent interpersonal and communication skills, patience, diplomacy, and high level of customer service skills required. • Minimum three years of demonstrated experience in employment counseling, career counseling, job development and placement. Experience working with persons who have barriers to employment from various socio-economic, professional and ethnic backgrounds preferred. Barriers to employment may include having low income, limited language skills, limited education and felonies. • Bachelor of Arts degree or equivalent in a related field preferred. • Excellent cross-cultural communication skills and ability/willingness to work with economically and culturally diverse clientele required. • Must be goal and result oriented towards accomplishing department set goals. • Ability to work independently and in a team with ability to work well in a fast-paced environment. • Familiarity with Las Vegas valley labor market, business community, human services, and a working knowledge of disability-related issues. • Excellent oral and written presentation skills, including public speaking and networking. • Excellent time management skills and ability to work under pressure. • Must be CPR & First Aid Certified. • Solid computer skills, knowledge of Microsoft Office suite, Email and Internet. Understanding of concept of relational database and excellent research skills. • Must be fluent in English, bilingual a plus. • Must exhibit a high level of integrity and business ethics. • Requires a high level of adaptability and flexibility. • No record or disclosure of criminal conviction within 7 years from date of application that indicates a tendency towards theft, violence, dishonesty, deceit, drug manufacture or sale, moral turpitude, or predatory behavior. • Must provide proof of identification and eligibility to work in the United States of America. Environmental Factors: Job duties are performed in an office environment that have regulated temperatures. Physical Factors: Lift, carry, push, and pull up to 30 lbs. Position is generally sitting and walking. Some bending, kneeling, and lifting is required when working on special projects

ESSENTIAL EXPECTATIONS Customer Service Expectations Serving customers at Goodwill has never been more rewarding. Whether serving our guests with their shopping experiences, assisting someone in our community to better their life, or helping your fellow coworker to exceed, Goodwill is about reaching out and making a difference. Diversity, Equity, and Inclusion Expectations Goodwill is committed to fostering a culture of dignity and trust where all individuals feel respected and valued. The sum of individual differences, life experiences, knowledge, background, education, unique capabilities, and talent converge to create an environment of inclusivity, equity, and excellence. Safety Expectations At Goodwill, safety is everyone's job. Ensuring a workplace where people can grow and enrich themselves and others by giving can only happen if our environment is secure and safe. Being compliant with safety rules, policies, procedures, and regulations, while assessing and eliminating workplace hazards, is essential to our business and delivering our mission. POSITION EXPECTATIONS Position Expectations The Corporate/Overnight Security provides access control and safety security services at Goodwill, through enforcement of company policies and procedures. Provides first line review and monitoring for all potential security events and may act as a reliever for the corporate reception area. Responsibilities Acts as Primary Point of Contact for AlarmCo, Alarm/Burglary Activations. Initiates proper notification to individuals on the Emergency Contact List relating to emergency events occurring on the overnight/corporate shift, active burglary, fire, flooding, power failure, and ability to respond accordingly as Goodwill first responder POC on scene. Checks all Security Cameras for proper operations and report discrepancies to AP Management Documents all events/incidents in the Security entry log. Conducts live video surveillance of all Goodwill Store/Building locations and assists with investigations. Assists with Reconcile Security Sales Force Event Reports Assists with Video Coverage Investigation Reviews. Participates in crisis management conflict resolution events between team members, customers, clients, vendors, and contractors to eliminate confrontations and altercations. Identifies and communicates all incidents of access violations and theft to Asset Protection management. Checks all DW ACS, Axis, Avigilon Security Systems cameras for proper operation, report discrepancies to AP Management Ensures hourly patrol of central warehouse or at corporate building locations. Assists corporate front desk receptionist with visitor assistance, telephone calls and provides necessary breaks for the receptionist. Assists with other duties as assigned. Ability to assist the Investigators. Assists in any other projects as determined by management. Initiates with the APAM the final inquiry or disposition of Lost and Found property to locate and return property to owner, donate salvageable consumables for resale, or shred, destroy, recycle products. Education, Experience, and Requirements Approachable and friendly demeanor when greeting the public and answering incoming phone calls. Proficiency with Microsoft Office suite software including a strong emphasis on Word and Excel. Must possess strong interpersonal skills with excellent communication skills. Bilingual a plus. Exhibits a high level of integrity and business ethics. Exhibits a high level of adaptability and flexibility. CPR & First Aid Certified Environmental Factors 90% of duties will be performed in an office environment with regulated temperatures. 10% of duties will be conducted at the retail stores, clearance center, warehouse, or other assigned Goodwill locations where no cooling or heating will be available. Exposure to extreme heat, cold, dust and humidity may be a possibility. Physical Factors Able to lift, carry, push, and pull a minimum of 25 pounds. Prolonged standing, walking, reaching, stooping, lifting, pulling, carrying, sitting at a desk, and working on a computer. I HAVE READ THIS POSITION DESCRIPTION, AGREE TO THESE RESPONSIBILITIES AND UNDERSTAND MANAGEMENT MAY, AT ITS DISCRETION, ASSIGN OR REASSIGN DUTIES AND RESPONSIBILITIES TO THIS POSITION AT ANY TIME. ______________________________________________ ______________________________ Team Member Signature Date ______________________________________________ ______________________________ Human Resources Signature Date GOODWILL OF SOUTHERN NEVADA USE ONLY STATUS: EXEMPT ☐ NON-EXEMPT ☒ CLASS: FULLTIME ☒ PARTTIME ☐ TEMPORARY ☐ DRUG TEST: YES ☒ NO ☐ BACKGROUND: YES ☒ NO ☐ CREATION DATE: 01/14/2019 REVISION DATE: 01/18/2023 DIVISION: ASSET PROTECTION

Job Summary: The Sales Associate assists the Store Management Team in the overall operations of the store to maximize collections, production, sales, salvage and customer service. Supervision Received: The Sales Associate receives supervision from the Store Management Team. Supervision Exercised: The Sales Associate has no direct supervision of other team members. Responsibilities: • Ensure that quality customer service is presented and provided in a timely and courteous manner to all customers, donors and other employees. • Maximize sales performance through proper presentation of merchandise. • Adhere to proper cash handling policies and procedures. • Must always be in compliance with dress code policy. • Work assigned department straightening, cleaning, stocking, and pulling goods daily. • Handle minor customer complaints and concerns in an effective manner. • Any other assignments designated by management team. • Ensure that store and surrounding premises are kept clean and free of safety hazards, and that safety procedures are understood and followed by all store employees. • Ensure compliance with all Goodwill of Southern Nevada (GWSN) policies provided in the Team Member Goodwill Guidebook, Goodwill Industries International standards, and safety and security regulations. • Adhere to all GWSN Manuals, handbooks, policies and procedures. Requirements: • Minimum of 1 year of retail experience or excellent cash handling experience. • Must be able to work in open warehouse environment being exposed in various weather and temperature conditions to include extreme heat, humidity and cold. • High school/ GED completion. • Ability to follow verbal instructions and to work as a team member. • Must be able to read and write. • Must be able to continuously perform repetitive work, at a set pace. • Must possess strong interpersonal skills through command of the English language in order to work with customers and employees. • Must meet qualitative and quantitative performance standards as established by the company. • Must exhibit a high level of integrity and business ethics. • Requires a high level of adaptability and flexibility. • No record or disclosure of criminal conviction within 7 years from date of application that indicates a tendency towards theft, violence, dishonesty, deceit, drug manufacture or sale, moral turpitude, or predatory behavior. • Must provide proof of identification and eligibility to work in the United States of America. Physical Factors: Lift/Carry: 50lbs. Push/Pull: 100 lbs. Environmental Factors: Due to the donation of materials, dust and animal hair may be present in the warehouse/backroom throughout the year. Position is generally standing or walking. Some bending, kneeling and lifting is required when dealing with merchandise or donations. Work at times can be conducted in an outdoors environment where no cooling or heating will be available. Exposure to heat, cold, dust and sometimes humidity is a possibility.