Goodwill Industries of the Chesapeake jobs in Glen Burnie, MD

Job Description Facilities Director $99,038-$123,798 The Facilities Director provides strategic leadership and operational oversight for all maintenance, repair, and construction activities across company facilities. This role manages budgets, supervises maintenance personnel, coordinates with contractors, and ensures all properties are safe, functional, and compliant with regulations. The Director combines technical expertise with strong leadership to deliver high-quality service and support organizational goals. Essential Duties & Responsibilities Develop and manage annual facilities and maintenance budgets. Participate in long-term facility planning and capital improvement projects. Use data and metrics to inform facility needs and performance. Oversee and prioritize completion of maintenance work orders for all facilities. Supervise and perform repairs in electrical, carpentry, HVAC, plumbing, painting, and equipment maintenance. Lead and manage construction, new store expansion, store relocations, store closures, and renovation projects (e.g., walls, doors, rooms). Implement and oversee preventive maintenance programs for HVAC and other building systems. Coordinate required inspections and certifications (e.g., elevators, fire safety systems). Oversee preventative maintenance programs for HVAC and other building systems. Conduct regular safety inspections and ensure compliance with all applicable regulations. Coordinate required inspections and certifications (e.g., elevators, fire safety systems). Develop and implement emergency response plans. Promote sustainability and energy efficiency initiatives. Review, negotiate, and manage contracts with vendors and contractors. Monitor contractor performance and conduct annual evaluations. Review and recommend contractor quotes for major repairs and installations. Ensure cost-effectiveness and quality of external services. Supervise, train, and assign tasks to maintenance and custodial staff. Foster a culture of accountability, collaboration, and continuous improvement. Support staff professional development and technical training. Supervise, train, and assign tasks to maintenance staff, ensuring deadlines and quality standards are met. Maintain accurate records of maintenance requests, repairs, costs, tools, and compliance. Prepare and present reports on facility operations and conditions. Identify and utilize technologies to improve operations, such as ticketing and workorder systems, project management, and monitoring tools Provide emergency on-call support and respond promptly to urgent facility issues during operating days and hours, particularly for retail operations. Complete other duties assigned by management. Education & Experience High School diploma or equivalent required; advanced technical education or specialized training in HVAC, electrical, plumbing, or carpentry required. Over five years' experience in building maintenance, including carpentry, electrical, plumbing, HVAC, and construction. Two years' experience in HVAC preferred. At least one year in a supervisory or lead role required CERTIFICATES, LICENSES, REGISTRATIONS: Valid and unrestricted Maryland state driver's license SCOPE OF SUPERVISION: Supervises: Maintenance and Headquarters custodial staff (typically at least 2 full-time employees) Locations Covered: 40+ corporate facilities and properties throughout central Maryland and the Eastern Shore QUALIFICATION REQUIREMENTS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Knowledge, Skills, & Abilities Strong problem-solving and decision-making skills. Ability to read and interpret work orders, blueprints, and technical documents. Proficient in routine and advanced maintenance tasks. Effective time management and prioritization skills. Knowledge of safety regulations and compliance standards. Ability to purchase and manage tools, equipment, and supplies efficiently. Excellent communication and leadership skills. PHYSICAL REQUIREMENTS: Heavy Lifting to 100 pounds maximum with frequent lifting and/or carrying objects weighing up to 50 pounds. May be required to regularly stand for extended periods of time, walk, reach with hands/arms with full range of motion, climb or balance, stoop, kneel, crouch or crawl, push or pull. Regularly required to talk and hear. Frequently required to use hands and fingers to hold, handle and feel objects, knobs, keys and/or buttons. TRAVEL REQUIREMENTS: More than 75% of working time Travel is defined as travel to all areas within Goodwill's territory (Cecil, Harford, Baltimore, Howard, and Anne Arundel Counties, Baltimore City and the entire Eastern Shore of Maryland). In some cases, long-distance travel, including overnights, may be required but is typically planned. In some cases, travel may be unplanned. For positions requiring travel, employees must have access to own transportation. WORK ENVIRONMENT: High Employees are regularly exposed to moving mechanical parts. Employees are frequently exposed to wet and/or humid conditions, fumes or airborne particles and outside weather conditions. Employees are occasionally exposed to high precarious places, risk of electrical shock and/or vibration. The noise level is usually loud. Localized travel throughout territory up to 90% of working time. EOE. Including Disability/Vets Goodwill Industries of the Chesapeake offer a wide range of benefits to employees! Click here for more info: ***************************************************

Works as a member of the store team to lead an excellent customer and brand experience, and promote sales for Goodwill of Central and Northern Arizona (GCNA) and its affiliated entities. Responsible for running registers as well as working to maintain sales floor standards. Essential Duties and Responsibilities: Performs Point of Sale (POS) responsibilities and processes all forms of payments. Asks each customer for cash donations at POS. Establishes or identifies prices of goods via the type of merchandise, identifying markings, or asking for help from an on-site leader. Completes closing procedures, as necessary. Maintains regular and consistent in-person attendance. Greets customers that enter in the store and thanks customers leaving the establishment. Maintains sales floor by following floorwork and PPM (picture process map) standards. Stocks merchandise in appropriate area as assigned. Utilizes systems, including phones and paging systems to make regularly scheduled announcements. Maintains a clean and safe environment. Maintains regular and consistent in-person attendance. Models Goodwill Core Values - Trust, Collaboration, Engagement, Ownership, and Innovation. Performs other related duties, as assigned. Minimum Qualifications (Education, Experience, Skills): High School education or equivalent experience Excellent customer service skills Excellent math skills preferred Ability to communicate and understand instructions, both verbal and written, in English Must be at least 16 years of age or older Ability to pass a background check and drug screen, where applicable for position Ability to speak and read English proficiently You will be eligible for a comprehensive Total Rewards package, 1st of the month following 60 days of employment that includes the following: 5 Medical Plans Employer Funded Health Reimbursement Account (HRA) 3 Dental Plans Vision Plan 401K Employer Paid Life Insurance Employee Assistance Program (EAP) Paid Time Off; Sick and Vacation Paid Holidays These are just a few highlights of our key benefit offerings! Become a valued member of an organization where good work meets community impact. Our mission is: Empowering Individuals, Strengthening Families, and Building Stronger Communities. Goodwill provides no-cost career development, training, and education services to help individuals build a better life for themselves and their families. Our core values are Trust, Collaboration, Engagement, Ownership, and Innovation. Everything we accomplish as a team is centered around these core values. Together, we create an inclusive and welcoming environment for each other. With stores conveniently located near you, you can work for a company where team strength and success are valued and encouraged. Join our team and gain opportunities for job growth at Goodwill and beyond. Goodwill of Monocacy Valley is an equal opportunity employer. Qualified individuals seeking employment are considered without regard to race (including traits associated with race, e.g., hairstyles), color, religion, sex (including pregnancy and related conditions, sexual orientation, or gender identity), national origin, disability, military status, age, genetic information, or any other category protected by applicable federal, state and local fair employment practice laws. Individuals with a disability may be entitled to a reasonable accommodation under the Americans with Disabilities Act and/or state or local laws. Please contact Goodwill of Monocacy Valley at 1-833-###-#### option 6 or ...@goodwillaz.org if you need assistance or an accommodation due to a disability as defined by the Americans with Disabilities Act. For questions about your application or employment with Goodwill of Monocacy Valley, please contact our Candidate Support Line at 1-833-###-####, option 5. PHISHING SCAM WARNING: Goodwill of Central and Northern Arizona/Goodwill Industries of Monocacy Valley, Inc. ("GCNA/GIMV") are among several companies recently made aware of a phishing scam involving con artists posing as hiring managers recruiting via email, text and social media. The imposters are creating misleading email accounts, conducting remote "interviews," and making artificial job offers in order to collect personal and financial information from unsuspecting individuals. Please note that GCNA/GIMV only use company email addresses, which contain "@goodwillaz.org" ************", to communicate with candidates via email. The company also uses secure tools on our website to receive data from applicants and would never ask them to submit their personal banking information to apply for an open job. If you are contacted by someone about an open job at GCNA/GIMV, please verify the domain of the sender's email address and that they are asking you to apply on this website. If you believe you have been a victim of a phishing scam, please visit the Department of Homeland Security's Cyber Smart website ( ) to learn how to report it.

Works as a member of the store team to lead an excellent customer and brand experience, and promote sales for Goodwill of Central and Northern Arizona (GCNA) and its affiliated entities. Responsible for receiving all donations in an expedient, courteous manner and places items in the appropriate location in the production room or sales floor. Essential Duties and Responsibilities: Accepts all donations from customers, providing outstanding customer service. Responsible for correctly labeling Gaylords. Ensures that a receipt is offered to each donor, regardless of the size of the donation. Inquires of any potential hazardous product being donated and provides locations list for proper disposal to the customer. Writes up sales tickets and sold signs for furniture, electrical, and other large items. Assists customers with loading and unloading furniture or other items to and from vehicles. Maintains the placement of all merchandise and the organization of the production room by following PPM (picture process map) standards. Assists in loading or unloading of merchandise onto/off trucks or trailers, as needed. Safely operates pallet jack and walkie stacker. Conducts daily safety inspection on all company owned equipment including walkie stackers. Follows and ensures all safety rules are complied with and appropriate safety equipment is used. Provides floor care duties at a retail store, as needed. Required to cross train in other store positions as business needs. Maintains regular and consistent in-person attendance. Models Goodwill Core Values - Trust, Collaboration, Engagement, Ownership, and Innovation. Performs other related duties, as assigned. Minimum Qualifications (Education, Experience, Skills): Excellent customer service skills Ability to pass a forklift certification class Ability to speak and read English proficiently Must be at least 18 years of age or older Ability to pass a background check and drug screen, where applicable for position You will be eligible for a comprehensive Total Rewards package, 1st of the month following 60 days of employment that includes the following: 5 Medical Plans Employer Funded Health Reimbursement Account (HRA) 3 Dental Plans Vision Plan 401K Employer Paid Life Insurance Employee Assistance Program (EAP) Paid Time Off; Sick and Vacation Paid Holidays These are just a few highlights of our key benefit offerings! Become a valued member of an organization where good work meets community impact. Our mission is: Empowering Individuals, Strengthening Families, and Building Stronger Communities. Goodwill provides no-cost career development, training, and education services to help individuals build a better life for themselves and their families. Our core values are Trust, Collaboration, Engagement, Ownership, and Innovation. Everything we accomplish as a team is centered around these core values. Together, we create an inclusive and welcoming environment for each other. With stores conveniently located near you, you can work for a company where team strength and success are valued and encouraged. Join our team and gain opportunities for job growth at Goodwill and beyond. Goodwill of Monocacy Valley is an equal opportunity employer. Qualified individuals seeking employment are considered without regard to race (including traits associated with race, e.g., hairstyles), color, religion, sex (including pregnancy and related conditions, sexual orientation, or gender identity), national origin, disability, military status, age, genetic information, or any other category protected by applicable federal, state and local fair employment practice laws. Individuals with a disability may be entitled to a reasonable accommodation under the Americans with Disabilities Act and/or state or local laws. Please contact Goodwill of Monocacy Valley at 1-833-###-#### option 6 or ...@goodwillaz.org if you need assistance or an accommodation due to a disability as defined by the Americans with Disabilities Act. For questions about your application or employment with Goodwill of Monocacy Valley, please contact our Candidate Support Line at 1-833-###-####, option 5. PHISHING SCAM WARNING: Goodwill of Central and Northern Arizona/Goodwill Industries of Monocacy Valley, Inc. ("GCNA/GIMV") are among several companies recently made aware of a phishing scam involving con artists posing as hiring managers recruiting via email, text and social media. The imposters are creating misleading email accounts, conducting remote "interviews," and making artificial job offers in order to collect personal and financial information from unsuspecting individuals. Please note that GCNA/GIMV only use company email addresses, which contain "@goodwillaz.org" ************", to communicate with candidates via email. The company also uses secure tools on our website to receive data from applicants and would never ask them to submit their personal banking information to apply for an open job. If you are contacted by someone about an open job at GCNA/GIMV, please verify the domain of the sender's email address and that they are asking you to apply on this website. If you believe you have been a victim of a phishing scam, please visit the Department of Homeland Security's Cyber Smart website ( ) to learn how to report it.

Works as a member of the store team to lead an excellent customer and brand experience, and promote sales. Responsible for processing required amount of donated merchandise in preparation for sale at Goodwill of Central and Northern Arizona (GCNA) and its affiliated entities' store locations. Essential Duties and Responsibilities: Receives and processes merchandise, including pricing and ticketing, meets minimum quota, item per Gaylord, and sell thru set for assigned department. Maintains regular and consistent in-person attendance. Safeguards company property, including donated goods. Reports any incidents of theft, pre-selection, misappropriation or unauthorized possession of company property. Maintains sales floor and work station by following floorwork and PPM (picture process map) standards. Stocks merchandise in appropriate area as assigned. Must exercise appropriate judgment and observation to inform leader of any potentially hazardous and dangerous materials found while processing merchandise for storage and/or disposal. Responsible for following and ensuring all safety rules are complied with and appropriate safety equipment is used. Immediately acts and/or reports any unsafe or potential hazards. Must be able to work in a fast-paced, physically demanding environment daily. The ability to lift, bend, push, turn, and manipulate fine objects is required for success. Maintains regular and consistent in-person attendance. Models Goodwill Core Values - Trust, Collaboration, Engagement, Ownership, and Innovation. Performs other related duties, as assigned. Minimum Qualifications (Education, Experience, Skills): Ability to speak and read English proficiently Must be at least 18 years of age or older Ability to pass a background check and drug screen, where applicable for position You will be eligible for a comprehensive Total Rewards package, 1st of the month following 60 days of employment that includes the following: 5 Medical Plans Employer Funded Health Reimbursement Account (HRA) 3 Dental Plans Vision Plan 401K Employer Paid Life Insurance Employee Assistance Program (EAP) Paid Time Off; Sick and Vacation Paid Holidays These are just a few highlights of our key benefit offerings! Become a valued member of an organization where good work meets community impact. Our mission is: Empowering Individuals, Strengthening Families, and Building Stronger Communities. Goodwill provides no-cost career development, training, and education services to help individuals build a better life for themselves and their families. Our core values are Trust, Collaboration, Engagement, Ownership, and Innovation. Everything we accomplish as a team is centered around these core values. Together, we create an inclusive and welcoming environment for each other. With stores conveniently located near you, you can work for a company where team strength and success are valued and encouraged. Join our team and gain opportunities for job growth at Goodwill and beyond. Goodwill of Monocacy Valley is an equal opportunity employer. Qualified individuals seeking employment are considered without regard to race (including traits associated with race, e.g., hairstyles), color, religion, sex (including pregnancy and related conditions, sexual orientation, or gender identity), national origin, disability, military status, age, genetic information, or any other category protected by applicable federal, state and local fair employment practice laws. Individuals with a disability may be entitled to a reasonable accommodation under the Americans with Disabilities Act and/or state or local laws. Please contact Goodwill of Monocacy Valley at 1-833-###-#### option 6 or ...@goodwillaz.org if you need assistance or an accommodation due to a disability as defined by the Americans with Disabilities Act. For questions about your application or employment with Goodwill of Monocacy Valley, please contact our Candidate Support Line at 1-833-###-####, option 5. PHISHING SCAM WARNING: Goodwill of Central and Northern Arizona/Goodwill Industries of Monocacy Valley, Inc. ("GCNA/GIMV") are among several companies recently made aware of a phishing scam involving con artists posing as hiring managers recruiting via email, text and social media. The imposters are creating misleading email accounts, conducting remote "interviews," and making artificial job offers in order to collect personal and financial information from unsuspecting individuals. Please note that GCNA/GIMV only use company email addresses, which contain "@goodwillaz.org" ************", to communicate with candidates via email. The company also uses secure tools on our website to receive data from applicants and would never ask them to submit their personal banking information to apply for an open job. If you are contacted by someone about an open job at GCNA/GIMV, please verify the domain of the sender's email address and that they are asking you to apply on this website. If you believe you have been a victim of a phishing scam, please visit the Department of Homeland Security's Cyber Smart website ( ) to learn how to report it.

Drives retail business operations at a Retail Store location for Goodwill of Central and Northern Arizona (GCNA) and its affiliated entities, to help fund the Goodwill mission of ending unemployment. Responsible for entire store production, directly leading Assistant Store Manager(s), Production Team, and Donation Attendants. Key responsibilities include people leadership, store operations, financial management, inventory control, donation processing, customer service, and training and development of Team Members. Essential Duties and Responsibilities: Develops and executes retail operations plan to achieve daily, monthly, quarterly, and yearly goals for operating income, revenue, and production. Coordinates with Retail District Manager to develop and implement strategic plans to help drive donations. Monitors product levels (floor work, as-is, recycle, trash, seasonal back stock) daily to achieve bottom line sales budget against targets. Ensures payroll costs and operating costs are managed to budget. Ensures Team Members deliver excellent customer service to donors and customers. Ensures store locations are clean, well-kept, and reflect the Goodwill brand appropriately. Partners with community businesses and organizations to promote Goodwill mission. Maintains regular and consistent in-person attendance. Serves as a Goodwill ambassador to the community. Transfers to different stores at any given moment due to business needs. Covers shifts at different stores at any moment due to business needs. Ensures that all Team Members are well-trained and fulfill their duties and responsibilities. Ensures that Donation Attendants demonstrate excellent customer service in receiving donations and that those donations are sorted and prepared for processing. Ensures that Production Team processes, prices, and displays product per company standards and to achieve store goals. Under direction of the Retail District Manager, partners with other store locations to allocate donations, Team Members, and leadership to maximize area performance. Ensures that Team Members are operating per company standards and procedures. Must have reliable transportation in order to perform daily tasks such as dropping off the bank deposit, helping at other stores, and attending personal training and development classes. Transfers to different stores at any time due to business needs. Partners with support areas (Asset Protection, Human Resources, Safety, Finance, etc.) to further business goals and ensure compliance with applicable policies, procedures, and regulations. Builds a high-performing team. Responsible for performance management (coaching, discipline, performance improvement plans, and annual reviews), staffing, compensation, and development of Team Members. Ensures that the Assistant Store Manager effectively manages performance of Retail Store Associates. Plays critical role in driving company culture change efforts and change management processes. Models Goodwill Core Values - Trust, Collaboration, Engagement, Ownership, and Innovation. Performs other related duties, as assigned. Minimum Qualifications (Education, Experience, Skills): High School Diploma or equivalent Two years' work experience in Retail Management, preferably thrift One-year customer service experience Proficient in Microsoft Office Suite Valid drivers' license and clean MVR Ability to pass a background check and drug screen, where applicable for position Ability to speak and read English proficiently You will be eligible for a comprehensive Total Rewards package, 1st of the month following 60 days of employment that includes the following: 5 Medical Plans Employer Funded Health Reimbursement Account (HRA) 3 Dental Plans Vision Plan 401K Employer Paid Life Insurance Employee Assistance Program (EAP) Paid Time Off; Sick and Vacation Paid Holidays These are just a few highlights of our key benefit offerings! Become a valued member of an organization where good work meets community impact. Our mission is: Empowering Individuals, Strengthening Families, and Building Stronger Communities. Goodwill provides no-cost career development, training, and education services to help individuals build a better life for themselves and their families. Our core values are Trust, Collaboration, Engagement, Ownership, and Innovation. Everything we accomplish as a team is centered around these core values. Together, we create an inclusive and welcoming environment for each other. With stores conveniently located near you, you can work for a company where team strength and success are valued and encouraged. Join our team and gain opportunities for job growth at Goodwill and beyond. Goodwill of Monocacy Valley is an equal opportunity employer. Qualified individuals seeking employment are considered without regard to race (including traits associated with race, e.g., hairstyles), color, religion, sex (including pregnancy and related conditions, sexual orientation, or gender identity), national origin, disability, military status, age, genetic information, or any other category protected by applicable federal, state and local fair employment practice laws. Individuals with a disability may be entitled to a reasonable accommodation under the Americans with Disabilities Act and/or state or local laws. Please contact Goodwill of Monocacy Valley at 1-833-###-#### option 6 or ...@goodwillaz.org if you need assistance or an accommodation due to a disability as defined by the Americans with Disabilities Act. For questions about your application or employment with Goodwill of Monocacy Valley, please contact our Candidate Support Line at 1-833-###-####, option 5. PHISHING SCAM WARNING: Goodwill of Central and Northern Arizona/Goodwill Industries of Monocacy Valley, Inc. ("GCNA/GIMV") are among several companies recently made aware of a phishing scam involving con artists posing as hiring managers recruiting via email, text and social media. The imposters are creating misleading email accounts, conducting remote "interviews," and making artificial job offers in order to collect personal and financial information from unsuspecting individuals. Please note that GCNA/GIMV only use company email addresses, which contain "@goodwillaz.org" ************", to communicate with candidates via email. The company also uses secure tools on our website to receive data from applicants and would never ask them to submit their personal banking information to apply for an open job. If you are contacted by someone about an open job at GCNA/GIMV, please verify the domain of the sender's email address and that they are asking you to apply on this website. If you believe you have been a victim of a phishing scam, please visit the Department of Homeland Security's Cyber Smart website ( ) to learn how to report it.

Provide preventative cleaning services for retail store in accordance with green cleaning methods and best industry practices. This position is responsible and will be held accountable for behaving in accordance with divisional and organizational RISE values and expectations. Goodwill offers exciting opportunities for professional growth, and robust benefits, including the option for same day pay, accrued personal time off (PTO), paid holidays, premium pay for working certain holidays, basic life insurance, short/long term disability benefits, individual and family medical, dental and vision benefits, pet insurance, generous employee discounts, and access to an employee assistance program (EAP). 403(b)/401(k) plan with match available after 1 year. Responsibilities Essential Competencies: * Boss Relationships * Perseverance * Self-Development * Listening Essential Duties and Responsibilities: Maintains cleanliness of all assigned areas in the retail store, ensuring store is clean, hazard free (within the custodian's span of control) and customer ready prior to opening. Performs cleaning duties such as dusting lights, furniture, shelves and other horizontal surfaces, dry and/or wet mopping hard floor surfaces, vacuuming carpets, emptying and cleaning trash containers and ashtrays, spot cleaning walls, carpets and windows, and using the high speed buffer to burnish hard floor surfaces. Cleans, maintains and ensures basic security of assigned equipment. Notifies supervisor of equipment and facilities needing repair or replacement or any other potential safety hazard. * This position requires frequent lifting, carrying, pushing and/or pulling of up to 40 pounds. Prolonged walking and standing are required as well as frequent bending, reaching and stooping. Other Duties and Responsibilities: Cleans and maintains assigned equipment. Notifies supervisor of equipment and facilities needing repair or replacement or any other potential safety hazard. Qualifications Required Qualifications: Two years previous commercial cleaning experience. Ability to follow written and verbal instructions. Ability to decipher/comprehend signs indicating danger. Skilled in the knowledge of cleaning methods and equipment such as a scrubber and extractor as required by site specifications. Proven track record of dependability. Excellent customer service skills i.e. ability to communicate positively and consistently with the customer, co-workers and supervisor; deliver professional consistent results. Ability to pass a background check and drug screening as required by assigned site. Preferred Qualifications: Previous custodial experience.

Provide comprehensive services to children in the areas of cognition, physical, social and emotional development in a clean, safe classroom or home setting promoting family engagement. Adhere to federal Head Start Performance Standards, state licensing regulations, local agencies policies and core values. ESSENTIAL DUTIES & RESPONSIBILITIES: Conducts developmental screenings and family needs assessments. Identifies and refers children with special needs for supportive services. Maintains classroom environment and curriculum to Maryland Department of Education (MSDE) and Head Start standards. Develops daily/weekly classroom lesson plans and individualized family service educational plans (IFSP) in collaboration with parents. Completes daily health and safety checks conducting regular fire drills and proper maintenance of equipment, documenting all injuries, hazards and incidents. Completes daily anecdotal notes and observations, inputting information into MyHeadStart or Teaching Strategies GOLD database systems. Tracks daily sign in/out sheets and compiles weekly attendance reports and CACFP meal counts. Maintain record management standards ensuring child/family files have required and updated documentation. Ensures hygiene routines are maintained such as toileting procedures, diaper change, teeth brushing and hand washing. Supervises and monitors children's activities in the classroom and outdoor play areas. Assist in the daily serving of snacks and meals promoting family serving style. Conduct classroom inventory and prepare list of needed supplies. Participate in ongoing training and development, case review, staff and individual supervision meetings. Assist with recruitment and enrollment, engaging service provider agencies and attending community outreach events. Conducts home visits and teacher conferences. Provides families with developmentally appropriate activities and information to address child's needs, guidance on home safety, nutrition, effective discipline and constructive play activities. Links families with community resources serving as a liaison. Coordinates social, educational, community and volunteer activities with parents and families. Performs other duties as assigned. EDUCATION AND/OR EXPERIENCE: High School Diploma or equivalent required; Associate's degree in Early Childhood Education or related field preferred One year supervised classroom experience with children age zero through three years required. CERTIFICATES, LICENSES, REGISTRATIONS: 45 hour Infant and Toddler Certificate required 90 hour Child Care Certificate required Infant-Toddler Child Development Associate (CDA) certification required within 90 days after hire 9 hours Communications certification preferred Current Infant/toddler CPR, First Aid Certificate required within 90 days after hire Current Universal Precaution Certificate required Preferred: Current valid and unrestricted driver's license and be fully insured according to Maryland law ADDITIONAL REQUIREMENTS: Pre-employment Early Head Start CJIS criminal background investigation clearance required Pre-employment physical and tuberculosis screen clearance per Early Head Start guidelines required SCOPE OF SUPERVISION: Minimal supervision provided on an as needed basis. Monthly supervision and team meetings are conducted by the supervisor. May be required to advise and guide other personnel (i.e. floaters, substitutes, volunteers and Child Development Assistants) who work with assigned groups of children in classroom, playground areas, and during field trips, as applicable. QUALIFICATION REQUIREMENTS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. KNOWLEDGE, SKILLS, AND ABILITIES: Ability and desire to work with infants, toddlers and preschoolers. Ability to participate in training classes pertaining to child development, children at risk, special needs, etc. Ability to accurately record and deliver information, meet deadlines, and perform all duties efficiently and accurately. Ability to communicate effectively and positively with parents, children, staff, supervisor and general public. Ability to provide support and education to parents in a positive, non-judgmental manner and respond competently to the culture and values of each individual, family and community. Ability to respect participants' communications as confidential and discuss pertinent information with supervisor and other staff in an appropriate manner/area. Ability to involve the parent in working with his/her child. Ability to follow through on instructions as they pertain to classroom management. Ability to implement the activity plans for infants, toddlers, and preschoolers. Ability to model/teach to parents how to nurture and interact with their children. PHYSICAL REQUIREMENTS: Medium Lifting up to 50 pounds maximum with frequent lifting and/or carrying of objects weighing up to 25 pounds. May be required to regularly stand for extended periods of time, walk, reach with hands/arms with full range of motion, climb or balance, stoop, kneel, crouch or crawl, push or pull. Regularly required to talk and hear. Frequently required to use hands and fingers to hold, handle and feel objects, knobs, keys and/or buttons. TRAVEL REQUIREMENTS: Travel is defined as travel to all areas within Goodwill's territory (Cecil, Harford, Baltimore, Howard, and Anne Arundel Counties, Baltimore City and the entire Eastern Shore of Maryland). In some cases, long-distance travel, including overnights may be required but is typically planned in advance. In some cases, travel may be unplanned. Home visits will be conducted weekly and on as needed bases. Personal vehicles are used and mileage reimbursement is available. Up to 50% of working time WORK ENVIRONMENT: Moderate Employee may be exposed to moving mechanical parts, wet and/or humid conditions, fumes or airborne particles and outside weather conditions. The noise level is usually moderate. Goodwill Industries of the Chesapeake offer a wide range of benefits to employees! Click here for more info: ***************************************************

Job Description Material Handler Forklift Operator $16.00 Proper baling of materials and donated goods. Safe and efficient operation of warehouse equipment such as manual hand jacks, electrical hand jacks and forklifts. Maintain a professional and courteous attitude at all times. Flexibility to assume new job responsibilities as needed. Commitment to improvement and team building. ESSENTIAL DUTIES & RESPONSIBILITIES: Loads and unloads materials onto or from pallets, bins or trucks Properly bales materials and donated goods Safe operation of warehouse equipment including balers, manual hand jacks, electrical hand jacks and forklifts; Responsible for maintenance and proper storage of equipment; Report and document accidents according to procedures Stacks or assembles materials into bundles, bands bundles together using baling equipment Opens containers and sorts material into categories Attaches identifying tags or labels to materials or marks information on containers, bins or bales Maintains a clean work environment responsible for daily cleaning duties such as sweeping, cleaning equipment with rags, cleaning outside trailer yard, lunch room, bathrooms and other common areas as assigned Additional duties as assigned EDUCATION AND/OR EXPERIENCE: High school diploma or general education degree (GED) preferred with at least 3 months of related warehouse experience. CERTIFICATES, LICENSES, REGISTRATIONS: Active forklift operator's certification or earned within 30 days of hire. QUALIFICATION REQUIREMENTS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. KNOWLEDGE, SKILLS, AND ABILITIES: Ability to read and comprehend simple instructions and short correspondence; Ability to write simple correspondence; Ability to communicate information orally; Ability to hear Ability to perform basic math such as addition and subtraction Ability to apply common sense understanding to carry out instructions furnished in written, oral or diagram from Knowledge and understanding to operate machinery and other warehouse equipment PHYSICAL REQUIREMENTS: Lifting up to 50 pounds maximum with frequent lifting and/or carrying of objects weighing up to 25 pounds. May be required to regularly stand for extended periods of time, walk, reach with hands/arms with full range of motion, climb or balance, stoop, kneel, crouch or crawl, push or pull. Regularly required to talk and hear. Frequently required to use hands and fingers to hold, handle and feel objects, knobs, keys and/or buttons. WORK ENVIRONMENT: Employee is regularly exposed to moving mechanical parts. Employee is frequently exposed to wet and/or humid conditions, fumes or airborne particles and outside weather conditions. Employee is occasionally exposed to high precarious places, risk of electrical shock and/or vibration. The noise level is usually loud. Goodwill Industries of the Chesapeake offer a wide range of benefits to employees! Click here for more info: ***************************************************

Job Description Textile Production Associate Manor Full-Time $16.00 / HR The Textile Production Associate is responsible for preparing, sorting, tagging, and hanging donated apparel and textiles for placement on the sales floor. This position also supports customer service efforts by engaging with customers and upholding a high standard of service, while contributing to the overall success of store operations. ESSENTIAL DUTIES & RESPONSIBILITIES: Sorts, prices, tags, and hangs donated goods in preparation for sales floor placement Utilizes POS system to select proper price per pricing structure Evaluates merchandise quality and identifies items suitable for salvage Achieves daily production benchmarks as follows: 550 units per day for standard sorting, tagging, and hanging 750 units per day when working with pre-sorted clothing Or meets team-based production targets as designated by management Conducts daily and end-of-day recovery tasks to maintain a clean, organized sales floor Provides prompt and courteous assistance to customers, answering questions and addressing concerns Adheres to all safety, cleanliness, and housekeeping protocols Demonstrates a professional, flexible attitude and a willingness to assume varied responsibilities as needed Upholds and promotes the mission and core values of Goodwill Performs other duties as assigned by leadership EDUCATION AND EXPERIENCE: High school diploma or equivalent preferred Previous experience in retail, production, warehouse, material handling, or customer service preferred CERTIFICATES, LICENSES, AND REGISTRATIONS: None required QUALIFICATION REQUIREMENTS: Must be able to read clothing tags in English. To perform this job successfully, an individual must be able to satisfactorily perform each essential duty. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. KNOWLEDGE, SKILLS, AND ABILITIES: Ability to complete tasks efficiently with minimal supervision and frequent interruptions Strong verbal communication skills, both in-person and over the phone Ability to follow verbal and written instructions accurately High attention to detail and consistent focus on meeting production expectations Demonstrated commitment to teamwork, reliability, and continuous improvement PHYSICAL REQUIREMENTS: Medium Lifting up to 50 pounds maximum with frequent lifting and/or carrying of objects weighing up to 25 pounds. May be required to regularly stand for extended periods of time, walk, reach with hands/arms with full range of motion, climb or balance, stoop, kneel, crouch or crawl, push or pull. Regularly required to talk, hear, and see. Frequently required to use hands and fingers to hold, handle and feel objects, knobs, keys and/or buttons. TRAVEL REQUIREMENTS: None Travel is defined as travel to all areas within Goodwill's territory (Cecil, Harford, Baltimore, Howard, and Anne Arundel Counties, Baltimore City and the entire Eastern Shore of Maryland). In some cases, long-distance travel, including overnights, may be required but is typically planned. In some cases, travel may be unplanned. WORK ENVIRONMENT: Moderate Employee may be exposed to moving mechanical parts, wet and/or humid conditions, fumes or airborne particles and outside weather conditions. The noise level is usually moderate. Goodwill Industries of the Chesapeake offer a wide range of benefits to employees! Click here for more info: ***************************************************

Job Description Family Advocate Case Manager Full-Time The family advocate creates, provides, and coordinates services and activities with families and communities that foster strength, healthy living, and overall well-being. Staff are responsible for service planning, delivery and system coordination to Early Head Start children and families ranging from birth to 36 months, adhering to federal Head Start Performance Standards, state licensing regulations, local agencies policies and core values. ESSENTIAL DUTIES & RESPONSIBILITIES: Establishes an outreach and recruitment process, ensuring enrollment of eligible children using ERSEA (Eligibility, Recruitment, Selection, Enrollment & Attendance) standards and complying with mandated funded enrollment levels. Coordinates registration and orientation processes. Assesses family strengths, preferences and needs to develop coordinating action plans as a part of the Family Partnership Agreement, tracking and documenting all updates. Provides linkages to community resources, including medical, dental, social, educational, occupational and employment, maintaining a comprehensive list of servicing agencies and assisting with crisis intervention as needed. Provides families with developmentally appropriate activities and information to address child's needs, guidance on home safety, nutrition, effective discipline and constructive play activities. Collaborates with families to schedule and maintain required screenings, exams and immunizations in accordance to timelines. Organizes and attends monthly center meeting, Policy Council/Parent Committee meeting, and other family engaging activities. Works with classroom staff to promote family outcomes and school readiness, providing classroom coverage when needed. Monitors attendance of enrolled children and conduct follow-up regarding absenteeism. Coordinates social, educational, community and volunteer activities with parents and children. Conducts home visits and follow-up with families, communicating updates with Head Start team. Provides transitional services to families exiting the program. Maintains client record management ensuring child/family files have required and updated documentation. Completes daily anecdotal notes and observations, inputting information into MyHeadStart and Teaching Strategies GOLD database systems. Compiles weekly and monthly statistical and narrative reports regarding enrollment, dismissals, home visits and service delivery. Participates in ongoing training and development, case review, staff and individual supervision meetings. EDUCATION AND/OR EXPERIENCE: Bachelor's degree in Human Services, Human Development, Social Work or Child & Family Studies required Minimum of one year of experience in home visiting, counseling, working with families with young children and/or advocacy required CERTIFICATES, LICENSES, REGISTRATIONS: CPR/First Aid/Universal Precaution Parents As Teachers (PAT) Certification Must possess a current valid and unrestricted driver's license and be fully insured according to Maryland law. Must be fully vaccinated for COVID 19 ADDITIONAL REQUIREMENTS: Pre-employment Early Head Start CJIS criminal background investigation clearance required Pre-employment physical and tuberculosis screen clearance per Early Head Start guidelines required QUALIFICATION REQUIREMENTS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. KNOWLEDGE, SKILLS, AND ABILITIES: Ability to communicate effectively, oral and written Ability to maintain confidential requirements Knowledge of counseling procedures and practices Excellent organizational skills to meet demanding timelines Effective problem solving and decision making skills Ability to use problem solving skills Proficiency with standard computer applications Compassion and respect for diverse populations and persons with special needs PHYSICAL REQUIREMENTS: Light Lifting up to 20 pounds maximum with frequent lifting and/or carrying objects weighing up to 10 pounds. May be required to regularly stand for extended periods of time, walk, reach with hands/arms with full range of motion, climb or balance, stoop, kneel, crouch or crawl, push or pull. Regularly required to talk and hear. Frequently required to use hands and fingers to hold, handle and feel objects, knobs, keys and/or buttons. TRAVEL REQUIREMENTS: Travel is defined as travel to all areas within Goodwill's territory (Cecil, Harford, Baltimore, Howard, and Anne Arundel Counties, Baltimore City and the entire Eastern Shore of Maryland). In some cases, long-distance travel, including overnights may be required but is typically planned in advance. In some cases, travel may be unplanned. Home visits will be conducted weekly and on as needed bases. Personal vehicles are used and mileage reimbursement is available. Up to 75% of working time Must have access to own transportation WORK ENVIRONMENT: Limited General office environment where the employee is infrequently exposed to moving mechanical parts, wet and/or humid conditions, fumes, airborne particles or outside weather conditions. The noise level is usually quite. Goodwill Industries of the Chesapeake offer a wide range of benefits to employees! Click here for more info: ***************************************************

Job Description Life Coach - Excel Adult High School $22.37-28.54 The Life Coach primary role is to promote continued student engagement in the Excel Center and to serve as a student advocate. Each coach is responsible for a caseload of students, typically ranging from 65-80 students. To support student learning and productivity, coaches build relationships with students and provide resources to remove barriers from their educational progress. Coaches must understand how to triage their caseloads by managing their core responsibilities while also being responsive to student crises as they arise. Coaches also serve as substitutes for the teaching staff. This role demonstrates consistent behaviors with the Mission, Vision, and Values of Goodwill Industries of Chesapeake, Inc. ESSENTIAL DUTIES & RESPONSIBILITIES: Building Relationships Provide support (for example, tutoring and substituting), works closely, and maintains open communication with leadership, staff, and students to support student success. Attend all team and professional development meetings. Become part of a reliable alliance to ensure student engagement. Tracking Student Data Manage and monitor student information to ensure academic progress. Develop class schedule and directs students on a path that leads to graduation and postsecondary success. Guiding Students in Problem-solving and Overcoming Obstacles Initiate and maintain contact with key community partners (community agencies, educational institutions and employers) to enhance the menu of support services provided to students. Identify and connect students to community resources to remove barriers and support academic and/or personal goals. Setting and Maintaining a Positive School Culture Model professionalism Conduct effective crucial conversations Enforce school expectations Maintain strong building presence When needed, act as a substitute for classroom instruction Other duties as assigned EDUCATION AND/OR EXPERIENCE: Bachelor's degree in subject specialties including psychology, human services, education, or related field required. 2 years of experience in social work, counseling, advising, academic guidance or related field required. Experience working with high school age students in a non-traditional setting and/or in adult education setting highly preferred. Bilingual in English and Spanish highly preferred. SCOPE OF SUPERVISION: NA CERTIFICATES, LICENSES, REGISTRATIONS: None QUALIFICATION REQUIREMENTS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. KNOWLEDGE, SKILLS, AND ABILITIES: Superior verbal and written communication skills. Strong meeting facilitation skills. Has working knowledge of computer programs to perform clerical tasks: Google applications (specifically Gmail), School Information Management System, Excel, Word, Teams and Internet Explorer. Demonstrated ability to develop relationships at all levels and relate to a diverse population. Awareness of community resources. Ability to embrace change positively, strong planning and organizing skills, independent, self-manager. Outstanding role model for professionalism. Must be able to successfully pass a background check. Ability to gather and analyze data for informed decision making. PHYSICAL REQUIREMENTS: X Light Lifting up to 20 pounds maximum with frequent lifting and/or carrying objects weighing up to 10 pounds. May be required to regularly stand for extended periods of time, walk, reach with hands/arms with full range of motion, climb or balance, stoop, kneel, crouch or crawl, push or pull. Regularly required to talk and hear. Frequently required to use hands and fingers to hold, handle and feel objects, knobs, keys and/or buttons. TRAVEL REQUIREMENTS: Travel is defined as travel to all areas within Goodwill's territory (Cecil, Harford, Baltimore, Howard, and Anne Arundel Counties, Baltimore City and the entire Eastern Shore of Maryland). In some cases, long-distance travel, including overnights may be required but is typically planned in advance. In some cases, travel may be unplanned. Up to 25% of working time WORK ENVIRONMENT: X Limited General office environment where the employee is infrequently exposed to moving mechanical parts, wet and/or humid conditions, fumes, airborne particles or outside weather conditions. The noise level is usually quiet.

Job Description Retail Training Specialist Full-Time Pay Range: $62,940.77 - $78,675.96, based on qualifications and experience. The Retail Training Specialist is responsible for designing, delivering, and evaluating training programs that enhance the performance and development of retail associates and managers. This role ensures consistent onboarding, ongoing skill development, and alignment with company standards through engaging training sessions on customer service, sales techniques, product knowledge, and operational policies. ESSENTIAL DUTIES & RESPONSIBILITIES: Develop onboarding and ongoing training programs for retail associates and managers, following up on completion within the first 30 days of hire. Facilitate training sessions on One-Touch, customer service, sales techniques, product knowledge, and company policies. Assess training effectiveness using post-training evaluations, knowledge checks, and performance metrics. Track and report on key performance indicators (KPIs) such as production goals, average transaction value, and customer feedback before and after training interventions. Collaborate with Store Managers and Regional Directors to identify training needs based on performance data, audits, and employee feedback. Maintain accurate training records and generate quarterly reports on training completion rates, employee progress, and impact on store performance. Support the rollout of new initiatives, products, and systems by creating and delivering targeted training modules with measurable adoption goals. Coach and mentor store-level trainers or team leads, ensuring consistency in training delivery and alignment with brand standards. Continuously improve training content based on feedback, industry trends, and business goals, updating materials quarterly to reflect current needs. Maintain up-to-date knowledge of practices relating to job duties. Complete other duties as assigned to support the mission. EDUCATION AND/OR EXPERIENCE: 2 years of experience in retail training; 5 years of experience in retail leadership role High School diploma/GED required, bachelor's or associate degree in business, education, or a related field highly desired Bilingual or multilingual skills are a plus CERTIFICATES, LICENSES, REGISTRATIONS: Must possess a current valid and unrestricted driver's license and be fully insured according to Maryland law QUALIFICATION REQUIREMENTS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. KNOWLEDGE, SKILLS, AND ABILITIES: Ability to communicate on the telephone, write, read, speak and hear Ability to type and use computer and software Ability to work with little direct supervision Excellent written and verbal communication to effectively train, advise, and support a diverse range of employees. Proficiency in Microsoft Office Suite, HRIS, and learning management systems (LMS) Strong presentation, facilitation, and interpersonal skills Strong organizational and time management skills Knowledge of adult learning principles and instructional design methodologies PHYSICAL REQUIREMENTS: Medium Lifting up to 50 pounds maximum with frequent lifting and/or carrying of objects weighing up to 25 pounds. May be required to regularly stand for extended periods of time, walk, reach with hands/arms with full range of motion, climb or balance, stoop, kneel, crouch or crawl, push or pull. Regularly required to talk, hear, and see. Frequently required to use hands and fingers to hold, handle and feel objects, knobs, keys and/or buttons. TRAVEL REQUIREMENTS: Up to 75% of working time Must have access to personal vehicle Travel is defined as travel to all areas within Goodwill's territory (Cecil, Harford, Baltimore, Howard, and Anne Arundel Counties, Baltimore City and the entire Eastern Shore of Maryland). In some cases, long-distance travel, including overnights, may be required but is typically planned. In some cases, travel may be unplanned. WORK ENVIRONMENT: Moderate Employee may be exposed to moving mechanical parts, wet and/or humid conditions, fumes or airborne particles and outside weather conditions. The noise level is usually moderate. EOE. Including Disability/Vets Goodwill Industries of the Chesapeake offer a wide range of benefits to employees! Click here for more info: ***************************************************

The Early Head Start Teacher's Aide will provide comprehensive services to children in the areas of cognition, physical, social and emotional development in a clean, safe classroom or home setting promoting family engagement. Adhere to federal Head Start Performance Standards, state licensing regulations, local agencies policies and core values. ESSENTIAL DUTIES & RESPONSIBILITIES: Assists teachers in maintaining a classroom environment and curriculum to Maryland Department of Education (MSDE) and Head Start standards. Assists teachers in developing a daily/weekly classroom lesson plans. Assists teachers in completing daily health and safety checks conducting regular fire drills and proper maintenance of equipment, documenting all injuries, hazards and incidents. Assists Teachers in completing daily anecdotal notes and observations. Assists in tracking daily sign in/out sheets Ensures hygiene routines are maintained such as toileting procedures, diaper change, teeth brushing and hand washing. Supervises and monitors children's activities in the classroom and outdoor play areas. Assist in the daily serving of snacks and meals promoting family serving style. Assists in conducting classroom inventory and prepare list of needed supplies. Participate in ongoing training and development, case review, staff and individual supervision meetings. Assist with recruitment and enrollment and attending community outreach events. Assists teachers in conducting home visits and teacher conferences. Performs other duties as assigned. EDUCATION AND/OR EXPERIENCE: High School Diploma or equivalent required; Associate's degree in Early Childhood Education or related field preferred. One year of experience in child development working with children; preferably infants/toddlers required. CERTIFICATES, LICENSES, REGISTRATIONS: 45 hour Infant and Toddler Certificate required within 6 months of hire 90 hour Child Care Certificate within 6 months of hire Infant and Toddler CDA within 6 months of hire Current Infant/toddler CPR, First Aid Certificate required within 90 days after hire ADDITIONAL REQUIREMENTS: Pre-employment Early Head Start CJIS criminal background investigation clearance required Pre-employment physical and tuberculosis screen clearance per Early Head Start guidelines required SCOPE OF SUPERVISION: Minimal supervision provided on an as needed basis. Monthly supervision and team meetings are conducted by the supervisor. May be required to advise and guide other personnel (i.e. floaters, substitutes, volunteers and Child Development Assistants) who work with assigned groups of children in classroom, playground areas, and during field trips, as applicable. QUALIFICATION REQUIREMENTS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. KNOWLEDGE, SKILLS, AND ABILITIES: Ability and desire to work with infants, toddlers and preschoolers. Ability to participate in training classes pertaining to child development, children at risk, special needs, etc. Ability to accurately record and deliver information, meet deadlines, and perform all duties efficiently and accurately. Ability to communicate effectively and positively with parents, children, staff, supervisor and general public. Ability to provide support and education to parents in a positive, non-judgmental manner and respond competently to the culture and values of each individual, family and community. Ability to respect participants' communications as confidential and discuss pertinent information with supervisor and other staff in an appropriate manner/area. Ability to involve the parent in working with his/her child. Ability to follow through on instructions as they pertain to classroom management. Ability to implement the activity plans for infants, toddlers, and preschoolers. Ability to model/teach to parents how to nurture and interact with their children. PHYSICAL REQUIREMENTS: Medium: Lifting up to 50 pounds maximum with frequent lifting and/or carrying of objects weighing up to 25 pounds. May be required to regularly stand for extended periods of time, walk, reach with hands/arms with full range of motion, climb or balance, stoop, kneel, crouch or crawl, push or pull. Regularly required to talk and hear. Frequently required to use hands and fingers to hold, handle and feel objects, knobs, keys and/or buttons. TRAVEL REQUIREMENTS: Travel is defined as travel to all areas within Goodwill's territory (Cecil, Harford, Baltimore, Howard, and Anne Arundel Counties, Baltimore City and the entire Eastern Shore of Maryland). In some cases, long-distance travel, including overnights may be required but is typically planned in advance. In some cases, travel may be unplanned. Home visits will be conducted weekly and on as needed bases. Personal vehicles are used and mileage reimbursement is available. Up to 25% of working time WORK ENVIRONMENT: Moderate Employee may be exposed to moving mechanical parts, wet and/or humid conditions, fumes or airborne particles and outside weather conditions. The noise level is usually moderate. Goodwill Industries of the Chesapeake offers a wide range of benefits to employees! Click here for more info: ***************************************************

Job Description Retail Associate $16.00/HR Churchville Full-Time The Retail Associate plays a versatile and essential role in daily store operations. Responsibilities may vary depending on the needs of the day or week and include customer service, donation intake, merchandise production, and sales floor support. This position requires flexibility, a commitment to quality service, and the ability to perform all store functions as needed. Essential Duties & Responsibilities Provide a warm, professional greeting to donors and customers. Assist donors with unloading items from vehicles, issue donation receipts, and maintain accurate donor logs. Deliver exceptional customer service by answering questions and helping. Evaluate the quality of donated merchandise and pre-sort items for salvage or sale. Load and unload materials from pallets, bins, or trucks. Open containers and sort materials into appropriate categories. Operate equipment properly and safely, including POS, pallet jacks, pallet stackers, and forklifts (if certified). Move merchandise throughout the store to support operational needs. Perform daily and nightly recovery of the sales floor and backroom areas. Sort, price, and tag donated hardline goods for sales floor placement, ensuring merchandise quality. Meet production expectations for textiles and hard goods in assigned roles. Accurately operate a cash register, provide excellent customer service, and promote mission-related fundraising (e.g., round-up campaigns). Maintain cleanliness and organization during stocking and downtime across all roles. Adhere to safety protocols and housekeeping standards. Demonstrate a professional, adaptable, and team-oriented attitude. Uphold and promote the mission and values of Goodwill. Perform other duties as assigned to support store operations. Education and Experience High school diploma or equivalent preferred Minimum of one year of experience in material handling or customer service preferred Certificates, Licenses, and Registrations Forklift operator certification required for applicable locations (must be obtained within 30 days of hire if not already certified) Qualification Requirements Must be able to read clothing tags and other labels in English. To successfully perform this role, the individual must be able to carry out each essential duty satisfactorily. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Knowledge, Skills, and Abilities Ability to manage tasks with frequent interruptions and minimal supervision. Clear and effective communication skills, both in person and over the phone. Ability to follow verbal instructions accurately. Strong commitment to teamwork and continuous improvement. PHYSICAL REQUIREMENTS: Medium Lifting up to 50 pounds maximum with frequent lifting and/or carrying of objects weighing up to 25 pounds. May be required to regularly stand for extended periods of time, walk, reach with hands/arms with full range of motion, climb or balance, stoop, kneel, crouch or crawl, push or pull. Regularly required to talk, hear, and see. Frequently required to use hands and fingers to hold, handle and feel objects, knobs, keys and/or buttons. TRAVEL REQUIREMENTS: NONE WORK ENVIRONMENT: Moderate Employee may be exposed to moving mechanical parts, wet and/or humid conditions, fumes or airborne particles and outside weather conditions. The noise level is usually moderate. EOE. Including Disability/Vets Goodwill Industries of the Chesapeake offer a wide range of benefits to employees! Click here for more info: ***************************************************

Exciting and diverse retail inventory management opportunity in a dynamic work environment. We offer excellent compensation, healthcare, career growth, paid PTO, no inventory or overnights, and bonus potential. Be a decision maker and lead your own production team while improving your community. Goodwill offers exciting opportunities for professional growth, and robust benefits, including personal time off (PTO), paid holidays, basic life insurance, short/long term disability benefits, individual and family medical, dental and vision benefits, pet insurance, generous employee discounts, and access to an employee assistance program (EAP). 403(b)/401(k) plan with match available after 1 year. Bonus eligible. Responsibilities Essential Competencies: • Develops Direct Reports and Others • Process Management • Customer Focus • Confronting Direct Reports • Managing Diversity • Functional and Technical Skills Key Responsibilities and Accountabilities: 1. Assists the store manager with the overall operation of the business unit. 2. Develops, coaches and trains all direct reports in the business unit. 3. Helps to create an atmosphere of ongoing exceptional customer service to internal (associates, peers, other departments) and external customers (donors, shoppers, community partners). 4. Makes recommendations for hiring and evaluating of associates on the team. 5. Performs daily administrative/clerical functions of store operations. 6. Provides exceptional customer service to customers, to include resolving customer concerns. 7. Fulfills the duties of store personnel only if needed. 8. Models, monitors and enforces compliance with company policies, SOP's and values. Monitors sales transactions associated with purchases and ensures proper sales procedures are followed. 9. Maintains the general appearance of the store and premises according to agency standards. 10. Assists in the enforcement of store safety and security procedures and ensures safety procedures are enforced on an ongoing basis. In some stores, may act as safety captain. 11. Assists with maintaining production levels and quality of merchandise to the sales floor that reflect the standards of Push for Production (PFP) model. 12. Monitors and ensures a smooth process for all donation functions while adhering to all standard company practices and procedures. 13. Performs all other duties as assigned. Supervisory Responsibility: This position has supervisory responsibility for associates including Team Leads. Qualifications Required Qualifications: 1. High school diploma or equivalent plus one to three years previous management experience in retail or similar service oriented business or environment (e.g. military experience). 2. Basic math and computer skills (ability to create and manipulate spreadsheets understand computerized time and attendance, understand POS systems etc.). 3. Ability to effectively communicate in English, both verbally and in writing in a clear manner. 4. Excellent customer service skills. 5. Personal vehicle to transport store receipts to the bank. 6. Must be willing to work flexible days and hours. Schedule must be flexible to meet the needs of a seven day per week business. Preferred Qualifications: 1. Associate's degree or higher. 2. Previous experience in the area of inventory movement and warehousing (preferably in a retail environment). 3. Fluency in a language other than English

To safely and effectively drive and operate company trucks. To handle, load and unload materials by hand or use of hand truck. This position is responsible and will be held accountable for behaving in accordance with divisional and organizational RISE values and expectations. Goodwill offers exciting opportunities for professional growth, and robust benefits, including the option for same day pay, accrued personal time off (PTO), paid holidays, premium pay for working certain holidays, basic life insurance, short/long term disability benefits, individual and family medical, dental and vision benefits, pet insurance, generous employee discounts, and access to an employee assistance program (EAP). 403(b)/401(k) plan with match available after 1 year. Responsibilities Primary Duties and Responsibilities: 1. Drives truck to assigned destinations, which may include, but is not limited, to service organizations, collection centers, store sites, and other businesses. 2. Performs daily inspections of vehicle prior to operating, following company checklist. Reports needed repairs to supervisor. 3. Maintains accurate daily trip record indicating arrival and departure times and mileage. 4. Operates vehicle in compliance with company, local, state and federal regulations and in accordance with accepted principles of safe driving. 5. Loads and unloads vehicle. When loading vehicle, distributes weight evenly, forming a compact load and securing materials for transport. 6. Unloads merchandise at assigned destinations and moves to appropriate areas. Required Qualifications: 1. High school diploma or equivalent. 2. One year of previous commercial driving history Qualifications Preferred Qualifications: 1. Valid Commercial Drivers' License. 2. Capable of effectively communicating orally. 3. Must be able to read, write and interpret road maps

Job Description Provide comprehensive services to children in the areas of cognition, physical, social and emotional development in a clean, safe classroom or home setting promoting family engagement. Adhere to federal Head Start Performance Standards, state licensing regulations, local agencies policies and core values. In addition to the classroom caseload, the EHS Lead Teacher will contribute to the planning and implementation of a developmentally appropriate educational program in the Early Head Start Centers. ESSENTIAL DUTIES & RESPONSIBILITIES: Collaborates with the Child Development Specialist to ensure smooth Center operations. Demonstrates accountability and initiative; identifies opportunities/goals for the Center. Promotes teamwork and enthusiasm. Provides oversight of Center operations in the absence of Preschool Director ensuring the daily continuity of operations within the Center, which includes but not limited to maintaining appropriate classroom ratios, breaks and playground schedules. Conducts developmental screenings and family needs assessments. Identifies and refers children with special needs for supportive services. Maintains safe and effective classroom environment and ensures adherence to curriculum of Maryland Department of Education (MSDE) and Head Start standards. Develops daily/weekly classroom lesson plans. Completes daily health and safety checks conducting regular fire drills and proper maintenance of equipment, documenting all injuries, hazards and incidents. Completes daily anecdotal notes and observations, inputting information into MyHeadStart or Teaching Strategies GOLD database systems. Tracks daily sign in/out sheets and compiles weekly attendance reports and CACFP meal counts. Maintains record management standards ensuring child/family files have required and updated documentation. Ensures hygiene routines are maintained such as toileting procedures, diaper change, teeth brushing and hand washing. Supervises and monitors children's activities in the classroom and outdoor play areas. Assist in the daily serving of snacks and meals promoting family serving style. Conduct classroom inventory and prepare list of needed supplies. Participates in ongoing training and development, case review, staff and individual supervision meetings. Assists with recruitment and enrollment, engaging service provider agencies and attending community outreach events. Conducts home visits and teacher conferences. Provides families with developmentally appropriate activities and information to address child's needs, guidance on home safety, nutrition, effective discipline and constructive play activities. Links families with community resources serving as a liaison. Coordinates social, educational, community and volunteer activities with parents and families. Performs other duties as assigned. EDUCATION AND/OR EXPERIENCE: High School Diploma or equivalent required; Associate's degree in Early Childhood Education or related field preferred. Two years supervised classroom experience with children ages zero through three years required. CERTIFICATES, LICENSES, REGISTRATIONS: 45 hour Infant and Toddler Certificate required 90 hour Child Care Certificate required Infant-Toddler Child Development Associate (CDA) certification required within 90 days after hire 9 hours Communications certification preferred Current Infant/toddler CPR, First Aid Certificate required within 90 days after hire Current Universal Precaution Certificate required Preferred: Current valid and unrestricted driver's license and be fully insured according to Maryland law ADDITIONAL REQUIREMENTS: Pre-employment Early Head Start CJIS criminal background investigation clearance required Pre-employment physical and tuberculosis screen clearance per Early Head Start guidelines required Must be fully COVID vaccinated SCOPE OF SUPERVISION: Minimal supervision provided on an as needed basis. Monthly supervision and team meetings are conducted by the supervisor. May be required to advise and guide other personnel (i.e. floaters, substitutes, volunteers and Child Development Assistants) who work with assigned groups of children in classroom, playground areas, and during field trips, as applicable. QUALIFICATION REQUIREMENTS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. KNOWLEDGE, SKILLS, AND ABILITIES: Ability and desire to work with infants, toddlers and preschoolers. Ability to participate in training classes pertaining to child development, children at risk, special needs, etc. Ability to accurately record and deliver information, meet deadlines, and perform all duties efficiently and accurately. Ability to communicate effectively and positively with parents, children, staff, supervisor and general public. Ability to provide support and education to parents in a positive, non-judgmental manner and respond competently to the culture and values of each individual, family and community. Ability to respect participants' communications as confidential and discuss pertinent information with supervisor and other staff in an appropriate manner/area. Ability to involve the parent in working with his/her child. Ability to follow through on instructions as they pertain to classroom management. Ability to implement the activity plans for infants, toddlers, and preschoolers. Ability to model/teach to parents how to nurture and interact with their children. PHYSICAL REQUIREMENTS: Medium Lifting up to 50 pounds maximum with frequent lifting and/or carrying of objects weighing up to 25 pounds. May be required to regularly stand for extended periods of time, walk, reach with hands/arms with full range of motion, climb or balance, stoop, kneel, crouch or crawl, push or pull. Regularly required to talk and hear. Frequently required to use hands and fingers to hold, handle and feel objects, knobs, keys and/or buttons. TRAVEL REQUIREMENTS: Travel is defined as travel to all areas within Goodwill's territory (Cecil, Harford, Baltimore, Howard, and Anne Arundel Counties, Baltimore City and the entire Eastern Shore of Maryland). In some cases, long-distance travel, including overnights may be required but is typically planned in advance. In some cases, travel may be unplanned. Home visits will be conducted weekly and on as needed bases. Personal vehicles are used and mileage reimbursement is available. Up to 50% of working time WORK ENVIRONMENT: Moderate Employee may be exposed to moving mechanical parts, wet and/or humid conditions, fumes or airborne particles and outside weather conditions. The noise level is usually moderate.

Job Description To provide comprehensive services to children in the areas of cognition, gross motor, fine motor, social and emotional development in a clean, safe, orderly and well managed environment. Create and implement a weekly and ongoing developmentally appropriate plan for a group of infant/toddlers with individualized consideration for each child. Meet Family Support Model goals and objectives. Act as an advisor and advocate for children and parents in the areas of child development, health, education, and community resources. Treat all individuals with dignity and respect and exemplify Goodwill's commitment to helping children and families. ESSENTIAL DUTIES & RESPONSIBILITIES: Understand and be committed to the overall philosophy of Family Support Maintain an appropriate welcoming environment where infants/toddlers are accepted and respected as individuals Implement daily plans/lessons that are developmentally appropriate for infants/toddlers with input from parents that promote positive parent/child interaction. Also adapt activities for special needs infants/toddlers. Act as a positive role model for parents and children Be willing and able to do aggressive outreach and recruitment. Assist in building community resources and collaborations Can work independently and as a team member Conduct and document daily observations, anecdotes, and assessments of infant/toddlers Attend case conferences, staff meetings, trainings, and staff development activities. Engage in monthly supervision meetings Conduct classroom inventory and prepare a list of needed supplies Assist in the daily serving of snacks/meals. Sit with families to encourage good social interaction while promoting good nutrition Respect culture and background of families Maintain open communication and encourage parent involvement. Engage parents in volunteering, community service, and other ways of contributing to program activities and services Assist children with toileting procedures and perform diaper duties as necessary. Also assist children with brushing teeth and other hygiene matters Maintain all written documentation required as dictated by licensing and EHS Performance Standards. Completes daily communication sheets Provide a safe, clean and orderly classroom. Visually observe children's activities and move quickly to prevent dangerous situations Perform other duties as assigned EDUCATION AND/OR EXPERIENCE: High School Diploma or equivalent required; Associate's degree in Early Childhood Education or related field preferred. One-year supervised classroom experience with children age zero through three years required CERTIFICATES, LICENSES, REGISTRATIONS: 45-hour Child Care Certificate required 90-hour Child Care Certificate required Infant-Toddler Child Development Associate (CDA) certification required within 90 days after hire 9 hours Communications certification required Current Infant/toddler CPR, First Aid Certificate required within 90 days after hire Current Universal Precaution Certificate required ADDITIONAL REQUIREMENTS: Pre-employment Early Head Start CJIS criminal background investigation clearance required Pre-employment physical and tuberculosis screen clearance per Early Head Start guidelines required SCOPE OF SUPERVISION: Minimal supervision provided or on an as needed basis. Monthly supervision is conducted by the supervisor as well as monthly team meetings. QUALIFICATION REQUIREMENTS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. KNOWLEDGE, SKILLS, AND ABILITIES: Ability to participate in training classes pertaining to child development, children at risk, special needs, etc. Ability and desire to work with infants and toddlers, and be willing to work with preschoolers. Ability to accurately record and deliver information, meet deadlines, and perform all duties efficiently and accurately. Ability to communicate effectively and positively with parents, children, staff, supervisor and general public. Ability to provide support and education to parents in a positive, non-judgmental manner and respond competently to the culture and values of each individual, family and community. Ability to respect participants' communications as confidential and discuss pertinent information with supervisor and other staff in an appropriate manner/area. Ability to involve the parent in working with his/her child. Ability to follow through on instructions as they pertain to classroom management. Ability to implement the activity plans for infants, toddlers, and preschoolers. Ability to model/teach to parents how to nurture and interact with their babies. Ability to maintain complete, organized and accurate files for all assigned tasks and program areas, ensuring that the files are in compliance with all Federal, State, and agency guidelines/requirements. Ability to interpret policies, procedures, and standards to specific situations. Ability to maintain personal composure, tactfully handle difficult situations, interpret communication correctly, behave friendly and professionally with clients and staff. Ability to work under stressful conditions and to respond immediately to crisis situation and to balance priorities. Ability to use independent judgement and principle of rational thinking in the decision making process. PHYSICAL REQUIREMENTS: Sedentary Lifting up to 10 pounds maximum and occasionally lifting and/or carrying such articles as dockets, ledgers and files. Walking and standing are occasionally required. Frequently required to use hands and fingers to hold, handle and feel objects, knobs, keys and/or buttons Light Lifting up to 20 pounds maximum with frequent lifting and/or carrying objects weighing up to 10 pounds. May be required to regularly stand for extended periods of time, walk, reach with hands/arms with full range of motion, climb or balance, stoop, kneel, crouch or crawl, push or pull. Regularly required to talk and hear. Frequently required to use hands and fingers to hold, handle and feel objects, knobs, keys and/or buttons. Medium Lifting up to 50 pounds maximum with frequent lifting and/or carrying of objects weighing up to 25 pounds. May be required to regularly stand for extended periods of time, walk, reach with hands/arms with full range of motion, climb or balance, stoop, kneel, crouch or crawl, push or pull. Regularly required to talk and hear. Frequently required to use hands and fingers to hold, handle and feel objects, knobs, keys and/or buttons. Heavy Lifting up to 100 pounds maximum with frequent lifting and/or carrying objects weighing up to 50 pounds. May be required to regularly stand for extended periods of time, walk, reach with hands/arms with full range of motion, climb or balance, stoop, kneel, crouch or crawl, push or pull. Regularly required to talk and hear. Frequently required to use hands and fingers to hold, handle and feel objects, knobs, keys and/or buttons. TRAVEL REQUIREMENTS: Travel is defined as travel to all areas within Goodwill's territory (Cecil, Harford, Baltimore, Howard, and Anne Arundel Counties, Baltimore City and the entire Eastern Shore of Maryland). In some cases, long-distance travel, including overnights may be required but is typically planned in advance. In some cases, travel may be unplanned. Home visits will be conducted weekly and on as needed bases. Personal vehicles are used and mileage reimbursement is available. None Up to 25% of working time Up to 50% of working time Up to 75% of working time More than 75% of working time Must have access to own transportation Company vehicle to be provided for business related travel WORK ENVIRONMENT: Limited General office environment where the employee is infrequently exposed to moving mechanical parts, wet and/or humid conditions, fumes, airborne particles or outside weather conditions. The noise level is usually quite. Moderate Employee may be exposed to moving mechanical parts, wet and/or humid conditions, fumes or airborne particles and outside weather conditions. The noise level is usually moderate. High Employee is regularly exposed to moving mechanical parts. Employee is frequently exposed to wet and/or humid conditions, fumes or airborne particles and outside weather conditions. Employee is occasionally exposed to high precarious places, risk of electrical shock and/or vibration. The noise level is usually loud. Goodwill Industries of the Chesapeake offer a wide range of benefits to employees! Click here for more info: ***************************************************

Job Description Provide business engagement and retention services to employers as well as job placement services to clients. ESSENTIAL DUTIES & RESPONSIBILITIES: Provide bi-weekly (unemployed) and monthly (employed) outreach and support services to WFD participants who are seeking employment opportunities and/or maintaining current employment. Engage in one-on-one career preparation services including reviewing and updating career plans, providing job search assistance, creating, and editing resumes and cover letters, interview preparation and employment onboarding support. Assist WFD participants in accessing onsite computer labs to encourage job seeking. Maintain positive employer relationships which generate access to employment opportunities for training program graduates. Consistently communicate with assigned employers to ascertain hiring needs, requirements and preferences to provide qualified candidates to meet their needs. Facilitate hiring events, information sessions and pre-screen events to introduce employer partners to potential candidates. Conduct/arrange comprehensive assessment of job requirements and customer's ability to assure an appropriate job match. Responsible for tracking and meeting placement and retention goals Provides post-placement support for both employers and program graduates to assist with issues as they arise; promoting long-term job retention. Offer conflict resolution and intervention for employers and participants to address concerns surrounding employment. Provides follow-up to employers in the form of phone calls and/or visits to job sites as needed. Function as a feedback loop to job readiness and training components of WFD system with a goal to continuously improve client preparedness and ability to meet employer needs. Maintain up-to-date documentation within Goodwill's software systems of every aspect of client engagement, communication, job application status, job placement and retention. Prepare monthly and annual reports noting progress toward individual, team and organizational goals. Represent GIC at community events and partnership meetings; act as liaison to promote services. Participate as a member of the placement team responsible for ensuring that outcome-based performance standards are met. Participates actively in team meetings as well as provides support when necessary to team members. EDUCATION AND/OR EXPERIENCE: Bachelor's degree in human services, human resources, marketing, sales, or related field required. Two 2 years of experience in job development, job coaching, job placement, case management, human services or human resources recruitment experience required. Strong customer service background in staffing services background preferred. CERTIFICATES, LICENSES, REGISTRATIONS: Must possess a current valid and unrestricted driver's license and be fully insured according to Maryland law. QUALIFICATION REQUIREMENTS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. KNOWLEDGE, SKILLS, AND ABILITIES: Highly developed written, speaking, listening and professional communication skills with the ability to effectively communicate information to people at various levels of comprehension. Understanding and knowledge of conflict management techniques Strong attention to detail with the ability to complete tasks with numerous interruptions and limited direct supervision, Exception time management skills. Knowledge and understanding of current labor market trends, employment trends, and workplace cultures. Coaching and counseling skills with knowledge of standard teaching practices, methods and techniques Ability to ascertain facts by personal contact, observation and examination of records and reports. Knowledge and awareness of resources within the community Knowledge and understanding of case management skills, techniques, processes and standards. Ability to work closely with other members of a team for common goals. Results driven and people focused. Intermediate knowledge of Microsoft Office programs including Word, Excel, Outlook and PowerPoint; Intermediate knowledge of the Internet, including how to use web browsers to search for information. PHYSICAL REQUIREMENTS: Light Lifting up to 20 pounds maximum with frequent lifting and/or carrying objects weighing up to 10 pounds. May be required to regularly stand for extended periods of time, walk, reach with hands/arms with full range of motion, climb or balance, stoop, kneel, crouch or crawl, push or pull. Regularly required to talk and hear. Frequently required to use hands and fingers to hold, handle and feel objects, knobs, keys and/or buttons. TRAVEL REQUIREMENTS: Travel is defined as travel to all areas within Goodwill's territory (Cecil, Harford, Baltimore, Howard, and Anne Arundel Counties, Baltimore City and the entire Eastern Shore of Maryland). In some cases, long-distance travel, including overnights may be required but is typically planned in advance. In some cases, travel may be unplanned. Up to 25% of working time Must have access to personal vehicle WORK ENVIRONMENT: Limited General office environment where the employee is infrequently exposed to moving mechanical parts, wet and/or humid conditions, fumes, airborne particles or outside weather conditions. The noise level is usually quiet.