Goodwill Industries of the Inland Northwest jobs

Close: 11/16/25 - Spokane Valley, WA - Full &/or Part-time/Hourly Wage: $16.66 p/h Employment Benefits: ************************************** Transport materials to or from storage or work sites to designated area. Load and unload materials from vehicles, into vehicles, and into or out of containers. Handle a multitude of materials in accordance with company standards avoiding damaging or soiling donations. Secure materials in transport. Maintain a clean, organized and safe work area. Part-time positions may be available with some benefits. Must pass background check. Essential Duties and Responsibilities include the following: Provide outstanding customer service. Must demonstrate willingness and ability to adhere to Goodwill Industries of the Inland Northwest directives, rules, policies, procedures, and departmental and organizational standards. Load, unload, and move materials within or near plant, yard or work site performing any combination of the following duties: Effectively sort, store, and process incoming donations according to established company standards to the appropriate workstations. Transport newly processed merchandise from workstations to the appropriate area including, store, store holding area and/or to store load holding area as directed. Read work orders or follow oral instructions to ascertain materials or containers to be moved. Safely load, and unload materials onto or from pallets, carts, totes, trays, racks and shelves by hand or by utilization of lifting devices and/or employee assistance. Safely load and unload materials onto or from vehicles, convey materials to or from storage or work sites to designated areas using hand truck, pallet jack or other lifting devices and/or employee assistance. Effectively sort and stack materials including incoming donations in a safe and organized manner according to company standards avoiding damaging or soiling donations. Ensure that donations with multiple parts, (i.e., lamps and lampshades) are kept together. Effectively separate incoming donations by category, (i.e., glass, wares, shoes, etc.), in a safe and organized manner according to company standards when unloading trucks. Lift heavy objects by hand, using lift devices and/or employee assistance. Ride in vehicles (trucks) assisting driver with loading and unloading cargo trucks of donations and other materials from donors (including moving items by hand, pushing or pulling empty or full/heavy carts, racks, pallet jacks, and hand trucks) from residences and/or places of business, Donation Service Centers and Goodwill Stores. Frequently enter and exit truck cab and cargo box. Transport processed donations to the appropriate Production Department. May be required to utilize the freight elevator. Maintain a clean and organized work area. Transfer trash from work areas to compactors and large trash receptacles. Follow all policies, procedures, and directives of Goodwill Industries assuring safety of personnel or property. Work collaboratively with Workforce Development and Social Services to provide client services. Properly wear and maintain all required Personal Protective Equipment (PPE). Maintain agency confidentiality. Violation of confidentiality is cause for immediate dismissal. Comply with all health, safety and fire standards and all local, state and federal regulations (WISHA & OSHA). Other duties as assigned.

Closes: 10/26/25 - Spokane, WA - Part-time/Hourly Wage: $18.00 p/h Employment Benefits: ************************************** NOTE: Please apply early, as this job posting is subject to removal before the deadline if sufficient number of qualified applications are received. Thank you. Summary: Responsible for keeping premises of assigned facilities in clean and orderly condition. Perform facility maintenance as necessary. Maintain a clean, organized, and safe work area. Must pass background check. Certificates, Licenses, Registrations: Driving ATV required. Must have a valid driver's license, clean driving record, and proof of personal auto insurance. Essential Duties and Responsibilities include the following: Provide cordial customer service to internal and external customers (employees and guests). Clean (dust, sweep and mop/wax) and polish areas, fixtures and surfaces, including, but not limited to lighting fixtures, working surfaces, trim, walls, ceilings, glass, floors (carpet and VCT), sidewalks and restrooms according to established procedures using approved machinery and supplies. Empty trash receptacles and dispose of refuse in authorized containers. In conjunction with the Janitorial Lead assist in training employees on use of equipment and daily procedures. In conjunction with the Janitorial Lead ensure regular maintenance of all equipment is performed and documented. Communicate daily problems and concerns regarding department operations to the Janitorial Lead. Maintain availability to work a flexible work schedule. Attend mandatory training and department meetings. Properly wear and maintain all required Personal Protective Equipment (PPE). Follow all policies, procedures, and directives of Goodwill Industries assuring safety of personnel or property. Work collaboratively with Workforce Development and Social Services to provide participant services. Maintain agency confidentiality. Violation of confidentiality is cause for immediate dismissal. Comply with all health, safety, and fire standards and all local, state, and federal regulations (WISHA & OSHA). Other duties as assigned. Other Skills and Abilities: Working knowledge of various cleaning supplies including their proper application. Working knowledge of surfaces cleaning (care) requirements including but not limited to floor (carpet and VCT), wall, glass, and ceiling surfaces. Knowledge of floor care equipment.

Closes: 1/4/26 - Spokane, WA - Full &/or Part-time/Hourly Wage: $17.15 p/h Employment Benefits: ************************************** NOTE: Please apply early, as this job posting is subject to removal before the deadline if sufficient number of qualified applications are received. Thank you. Summary: Assist with the flow of merchandise within the E-Commerce department. Pull and shelve orders, ship merchandise utilizing proper shipping standards for appropriate shipping carrier, and track packages online. Maintain up-to-date website knowledge of ShopGoodwill/E-Books and its processes. Provide record-keeping services and maintain applicable paperwork. Maintain a clean, organized and safe work area. Must pass a background check. Essential Duties and Responsibilities include the following: * Provide excellent customer service. * Must demonstrate willingness and ability to adhere to Goodwill Industries of the Inland Northwest directives, rules, policies, procedures, and departmental and organizational standards. * Acquire orders to be pulled for shipping from ShopGoodwill/E-Books. * Ship sold merchandise following current shipping vendor or other carriers' requirements and procedures as directed. * Acquire boxes from donated goods for shipping, to minimize costs. * Utilize packing materials appropriately when packing merchandise. Pack breakable/fragile items in an effective manner to minimize or prevent loss while maximizing best use of materials. * Produce End of Day Reports from current shipping vendor website or other carriers as directed. * Provide and prepare accurate shipping records of merchandise sent out. * Assist with store merchandise returns as directed. * Act as back-up E-Commerce Associates when/as directed. * Track packages through tracking numbers. * Attend mandatory training and facility/store meetings. * Follow all policies, procedures, and directives of Goodwill Industries assuring safety of personnel or property. * Work collaboratively with Workforce Development and Social Services to provide client services. * Properly wear and maintain all required Personal Protective Equipment (PPE). * Maintain agency confidentiality. Violation of confidentiality is cause for immediate dismissal. * Comply with all health, safety and fire standards and all local, state and federal regulations (WISHA & OSHA). * Other duties as assigned.

Closes: 11/9/25 - Spokane, WA - Full-time/Hourly Wage: $25.00 p/h Employment Benefits: ************************************** NOTE: Please apply early, as this job posting is subject to removal before the deadline if sufficient number of qualified applications are received. Thank you. Summary: Provide Supportive Services to Veterans and their families in this grant funded program. Provide case management services to Veterans to develop and execute Individual Housing Plans that enhance housing security to eligible participants through direct and indirect service provision in Goodwill and partner agencies. Must have valid driver license with personal auto insurance as well as pass background and driver record check. Education and/or Experience: Bachelor's degree from four-year college or university; or one to two years related experience and/or training; or equivalent combination of education and experience. Essential Duties and Responsibilities include the following: Effectively assist participants to achieve and maintain housing stability by coordinating and/or providing supportive services. Ensure that participants receive the assistance needed to promote housing stability, including but not limited to: consulting with participants to conduct needs assessment, working with participants to create individualized housing stability plans that include specific plans and specific goals, monitoring participants from the time of intake until they exit the program, and ensuring that participants obtain needed supportive services, re-evaluate participant eligibility, per program requirements. Interpret and explain information, such as eligibility requirements, application details, and program specific information. Determine the participant's household needs and priorities. Gather and record information about the participant's health, income, eligibility for public benefits, employment skills, background, family relationships and supports, and living situation in order to identify and coordinate those services that will be most effective and acceptable to the participant in improving housing stability. Coordinate activities and work collaboratively with department and contracted community agencies providing services under the SSVF program to ensure that Individual Housing Plans are achieved. Create and utilize informal community networks, as needed, to locate resources and make referrals as necessary in support of Individual Housing Plans. Participate in meetings, staffings, and other activities as directed to promote and review the effectiveness of Individual Housing Plans and overall case management efforts. Conduct other services and activities in concert with Department of Veterans Affairs, Supportive Services for Veterans Families program guide and at the direction of Program Manager. Establish and maintain good working relationships with participants, referral agencies, community partners, and all team members. Ensure all paperwork and related activities are entered, current, accurate, and in compliance in a timely manner. Revise as necessary. Seek new sources of revenue that will meet Goodwill's mission and align with strategic plan, upon request. Provide services in accordance with Goodwill policies, procedures, CARF standards, and principles of safety for personnel, participants and property. Maintain flexibility to work occasional evenings or weekend shifts. Make necessary notifications when required to law enforcement, supervisors and other appropriate individuals. Demonstrate respect and value all veterans, regardless of circumstances, behavior or needs. Maintain agency confidentiality. Other duties as assigned.

Closes: 12/28/25 - Spokane, WA - Full-time/Hourly Wage: $26.00 p/h Employment Benefits: ************************************** NOTE: Please apply early, as this job posting is subject to removal before the deadline if sufficient number of qualified applications are received. Thank you. Summary: Provide housing navigation & case management services to participants co-enrolled in SSVF (Supportive Services for Veteran Families) & VA Medical Center, HCHV (Health Care for Homeless Veterans) Outreach Center. Work with referred veterans & their families to assess housing resources, needs, barriers & make an appropriate housing plan cooperatively with the Veteran & execute plans toward housing stability & permanence. Provide ongoing case management to participants with pending HUD (Housing & Urban Development) -VASH (Veterans Affairs Supportive Housing) housing vouchers. Position requires the ability to drive for company business which includes a valid driver's license, clean driving record, & proof of personal auto insurance. Must pass driver record & background check. Education &/or Experience: Bachelor's degree from four-year college/university; or one to two years related experience &/or training; or equivalent combination of education/experience. Essential Duties & Responsibilities include the following: * Work closely with the VA medical center's homeless programs & residential & community care programs to ensure that coordination is facilitated & veterans' direct care, referral, & follow-up are contiguous & based on a continuum of services. * Ensure program criteria, referrals, & procedures are maintained for HUD-VASH, SSVF, & program Veteran participants. * Develop working relationships & agreements with other organizations & directly coordinate with the designated PHA regarding housing voucher application & award process for each Veteran. Responsible for reviewing the agreements between Property Managers, PHAs, & the VA to establish appropriate referral sites for placement. * Establish & document participant eligibility. Gather & record information about the participant to identify & coordinate those services that will be most effective & acceptable to the participant improving housing stability. * Responsible for data collection, administrative record keeping, & performance measurements of participants & that everything is current, accurate, & in compliance. * Regularly conduct & participate in outreach activities, including field interviews, assessments, & referrals for homeless Veterans. * Maintain & establish new, relationships w/other community-based service providers. * With a cooperative attitude, provide services in accordance with SSVF & VA Medical Center, HCHV Outreach Center, Goodwill policies, CARF standards, & principles of safety to implement the organization's missions & goals. * Facilitate Person-Centered Planning to determine vocational goals, recommend appropriate services to achieve goals, & oversee the program & objectives agreed upon. * Locate landlords willing to lease to clients with housing barriers. * Understand State & Federal Landlord-Tenant laws. * Determine rental & deposit assistance that might be beneficial to program participants. * Advocate for the Veteran with community resources, provide community referrals & mediation. * Consistently communicate & treat everyone in a courteous, tactful, & respectful manner. * Provide all program participants with consistent information according to established policies & procedures. * Handle conflicts & problems constructively & appropriately in dealing with program participants. * Follow all policies, procedures, & directives of Goodwill Industries of the Inland Northwest assuring safety of personnel or property. * Maintain agency confidentiality. Violation of confidentiality is cause for immediate dismissal. * Comply with & promote good safety practices. Maintain an orderly work area. Comply with all health, safety & fire standards & all local, state & federal regulations (WISHA & OSHA). * Other duties as assigned.

Closes: 11/2/25 - Spokane, WA - Full-time/Hourly Wage: $25.00 p/h Employment Benefits: ************************************** NOTE: Please apply early, as this job posting is subject to removal before the deadline if sufficient number of qualified applications are received. Thank you. Summary: Goodwill's (GIIN) Foundational Community Supports (FCS) program empowers individuals by providing tailored employment assistance, fostering self-sufficiency, & promoting long-term stability. Employment Specialists work closely with participants to identify career opportunities, navigate barriers to employment, & connect to valuable community resources. Must pass background check. Education &/or Experience: Associate degree or equivalent from two-year college or technical school; or six months to one-year related experience &/or training; or equivalent combination of education & experience. Essential Duties & Responsibilities include the following: Conduct intake & assessment to evaluate a participant's eligibility, background, abilities, interests, & support needs. Ensure participants understand their rights, benefits, & responsibilities under FCS service provisions. Maintain accurate database touchpoints. Develop & maintain independent, person-centered treatment plans with measurable goals & outcomes. Revise plans following significant events, such as major life transitions or changes in support needs. Establish & maintain strong relationships with participants, care teams, referral agencies, & service teams. Provide counseling on career & educational pathways, including support for training & skill development relevant to community-based employment & independent living. Connect participants to community-based resources that address challenges such as housing, childcare, mental health, substance abuse, domestic violence intervention, financial stability, & health care. Assist participants in understanding their benefits, including how employment & independent living decisions may affect their financial standing. Refer to benefits counseling & provide support in reporting earnings. Provide individualized preparation for community-based employment, including resume assistance, workplace etiquette, personal confidence-building, & other essential job skills. Assist in matching individuals with employment & volunteer opportunities aligned with their personal interests & strengths, ensuring fair wages & benefits comparable to others in similar roles. Offer long-term, individualized supports to ensure job retention, stability, & personal progress. Help foster natural workplace supports & provide motivation for continued independence. Provide guidance on daily living skills, financial management, & household stability for individuals navigating independent or supported living arrangements. Ensure the personal safety & well-being of all participants receiving FCS services, implementing risk mitigation strategies. Participate in community fairs & events that promote self-sufficiency, employment opportunities, & broader inclusion within local networks. Stay informed of community employment trends & support service opportunities to help participants make informed decisions. Keep up-to-date with state & federal regulations affecting FCS services. Meet or exceed program goals related to billable services, funding compliance, & participant success rates. Provide services in accordance with GIIN policies, CARF accreditation, & FCS program standards, ensuring ethical practices. Work collaboratively with WFS to provide participant services. Follow all policies, procedures, & directives of GIIN assuring safety of personnel or property. Properly wear & maintain all required Personal Protective Equipment (PPE). Maintain agency confidentiality. Violation of confidentiality is cause for immediate dismissal. Comply with all health, safety, & fire standards & all local, state, & federal regulations (WISHA & OSHA). Other duties as assigned.

Closes: 12/28/25 - (South Hill) Spokane, WA - Full &/or Part-time/Hourly Wage: $16.66 p/h Employment Benefits: ************************************** NOTE: Please apply early, as this job posting is subject to removal before the deadline if sufficient number of qualified applications are received. Thank you. Summary: The Facility Associate I primarily works in the processing/production area of the facility, handling a variety of donated goods and/or on the sales floor stocking shelves and providing customer service. There may be part-time positions available with some benefits. Must pass background check. Essential Duties and Responsibilities include the following: Provide outstanding customer service. Must demonstrate willingness and ability to adhere to Goodwill Industries of the Inland Northwest directives, rules, policies, procedures, and departmental and organizational standards. Merchandise Stocker * Transport items to and from the sales floor * Place items on shelves, in floor fixtures or on racks * Face shelves, racks, and/or floor fixtures according to display standards * Remove old items from display and place in totes or carts, as assigned * Assist at cash register wrapping or bagging merchandise * Provide excellent customer service * Provide carry out service as needed Tagger/Ticketer * Prepare items for sale by hanging clothing, cleaning items as needed and/or bagging items that need to be kept together. * Tag, mark and/or code items selected for sale according to designated prices and type of merchandise. * Tally amounts and/or prices of processed items. * Work collaboratively with Workforce and Family Services to provide participant services. * Follow all policies, procedures, and directives of Goodwill Industries of the Inland Northwest assuring safety of personnel or property. * Properly wear and maintain all required Personal Protective Equipment (PPE). * Maintain agency confidentiality. Violation of confidentiality is cause for immediate dismissal. * Comply with all health, safety, and fire standards and all local, state, and federal regulations (WISHA & OSHA). * Other duties as assigned.

Closes: 12/28/25- (Downtown) Spokane, WA - Full Time/Hourly Wage: $19.66 p/h Employment Benefits: ************************************** NOTE: Please apply early, as this job posting is subject to removal before the deadline if sufficient number of qualified applications are received. Thank you. Summary: Assist Facility Management in the operations of a Goodwill retail facility. Follow specific guidelines and operate with minimal supervision. Open availability including nights and weekends. Must have valid driver license with personal auto insurance as well as pass background and driver record check. Education and/or Experience: High school diploma or general education degree (GED). Minimum of six months related experience and/or training. Supervisory Responsibilities: Manage a minimum of 2 subordinate employees who oversee the daily operation of a minimum of 3 employees in the Retail Store and Production Processing Departments depending on location. Essential Duties and Responsibilities include the following: * Provide outstanding customer service. * Must demonstrate willingness and ability to adhere to Goodwill Industries of the Inland Northwest directives, rules, policies, procedures, and departmental and organizational standards. * Assist customers and donors in a timely and courteous manner. * Ensure the quality and quantity of work performed by employees according to standards. * Ensure the facility and surrounding premises are kept neat, clean, orderly, and free of safety hazards. * Ensure safety procedures are understood and followed by all employees. * Train and evaluate employees in a thorough, organized, and timely manner. * Ensure proper management of personnel assigned to the store. * Maintain all store records. * Responsible for facility operation in the absence of Facility Management including but not limited to directing the activities of facility personnel, ensuring all transactions are rung and reported accurately, and ensure donated goods are processed appropriately. * Interact with customers and ensure excellent customer service. * Ensure quality control standards meet Goodwill Industries of the Inland Northwest's high standards of operations. * Maintain production areas to ensure ease of operations. * Comply with Goodwill's employment practices and EEO guidelines and policies. * Conduct individual and group training sessions. * Ensure open communication exists at all levels in the facility. * Take corrective action to ensure acceptable employee performance according to policy. * Comply with cash handling and security policies. * Maximize financial performance; identify deviation from desired results. * Develop and implement corrective action plans as needed. * Comply with all Goodwill Industries of the Inland Northwest policies and safety procedures. * Work collaboratively with Workforce and Family Services to provide client services. * Properly wear and maintain all required Personal Protective Equipment (PPE). * Maintain agency confidentiality. Violation of confidentiality is cause for immediate dismissal. * Comply with all health, safety and fire standards and all local, state and federal regulations (WISHA & OSHA). * Current driver's license, clean driving record and proof of personal auto insurance. * Must pass background and credit check. * Other duties as assigned.

Closes: 10/26/25 - Spokane, WA - Full-time/Hourly Wage: $25.00 - $27.00 p/h DOE Employment Benefits: ************************************** NOTE: Please apply early, as this job posting is subject to removal before the deadline if sufficient number of qualified applications are received. Thank you. Summary: The WFS SSVF Housing Engagement Liaison serves as Goodwill's ambassador to the local & regional housing community: conducting outreach, attending housing-focused events, & maintaining strong relationships with property owners, landlords, & housing coalitions. This cross-program role bridges the gap between landlords & participants across Goodwill's SSVF, HEN, & FCS programs, enhancing housing access for vulnerable populations. The position is critical in recruiting, retaining, & supporting property partners across 12 rural & urban counties to expand permanent housing opportunities & foster long-term community partnerships. Travel required using company &/or personal vehicle. Must have valid driver's license, clean driving record, & proof of personal auto insurance, pass background & driver record check. Education &/or Experience: Bachelor's degree; or one to two years related experience &/or training; or equivalent combination of education & experience. Essential Duties & Responsibilities include the following: Be knowledgeable of HUD & Housing Authority policies, procedures, & practices pertaining to the Housing Choice Voucher (Section 8) programs, State & Federal Landlord Tenants Law, Fair Housing Laws, & subsequent regulations & procedures. Stay current on Fair Housing laws, landlord-tenant rights, & Housing First practices. Be informed about, & believe in "Housing First" philosophy & strategies. Implement landlord outreach, recruitment, & retention strategies in alignment with Goodwill's established Landlord Engagement & Retention Policy. Maintain accurate & up-to-date participant housing records, ensure timely & correct uploading of housing-related documents into Goodwill's internal system(s). Work collaboratively across all WFS programs, with participants, community partners, non-profit agencies, local government staff, & landlord/real estate associations to support coordinated housing solutions & successful outcomes. Actively seek out & recruit additional property owners. Track all housing engagement efforts in alignment with program goals & grant compliance requirements. Teach Responsible Renters classes monthly to participants & the community. Build & maintain positive relationships with private landlords, property managers, & housing partners across urban & rural regions. Maintain professionalism in all aspects of the job. Carry a small caseload of HEN participants with significant housing barriers. Provide ongoing housing retention support & conduct regular follow-ups to promote long-term stability. Collaborate with internal case management teams & external partners to identify housing options, resolve participant barriers, & coordinate supportive services as part of a comprehensive housing plan. Maintain confidentiality while managing appropriate boundaries with participants & landlords. Maintain up-to-date knowledge of housing availability, market conditions, & local landlord needs in each county. Complete & maintain records & correspondence. Accurately maintain data & communication records with participants & landlords in GIIN systems. Provide public presentations regarding SSVF programs. Be able to work a flexible schedule. Follow all policies, procedures, & directives of Goodwill Industries assuring safety of personnel or property. Work collaboratively to provide services to Program Participants as needed. Properly wear & maintain all required Personal Protective Equipment (PPE). Maintain agency confidentiality. Violation of confidentiality is cause for immediate dismissal. Comply with all health, safety, & fire standards & all local, state, & federal regulations (WISHA & OSHA). Other duties as assigned.

Closes: 11/16/25 - Colville WA - Full-time/Hourly Wage: $24 to $25 p/h DOE Employment Benefits: ************************************** NOTE: Please apply early, as this job posting is subject to removal before the deadline if sufficient number of qualified applications are received. Thank you. Summary: Provide employment services to individuals with disabilities & disadvantages including evaluation, assessment, training, coaching, placement, & retention services. Supervise &/or provide direct employment services to program participants. Must have valid driver's license, clean driving record, & proof of personal auto insurance. Must pass driver record & background check. Education &/or Experience: Bachelor's degree from four-year college or university; or one to two years related experience &/or training; or equivalent combination of education & experience. Essential Duties & Responsibilities include the following: Provide primary contact point to community referral sources to receive & screen new referrals. Assist with the development & implementation of programs & services. Establish & maintain good working relationships with participants, referral agencies, & all team members. Follow up on participant progress, providing encouragement. Ensure all paperwork & related activities are current, accurate, & in compliance. I Enter required data into the Participant Case Management database in a timely & accurate manner. Stay informed of state & federal laws affecting the organization & the people it serves. Meet or exceed projected revenue or billable hour goals. Provide services in accordance with Goodwill policies, CARF standards, & principles of safety. Assist in developing natural supports for participants. Assist participants in achieving the highest level of independent functioning while receiving services. Facilitate Person Centered Planning to determine vocational goals, recommend appropriate services to achieve goals, & oversee the program & goals agreed upon. Review each participant's referral information, vocational assessments, psychological profiles, work assets &/or limitations, & other available information to determine appropriate job match. Gather data & write reports of participants' work behaviors & progress. Perform job & task analysis. Provide hands-on supervision & support to participants /employees during their learning & performance of job duties at a variety of work locations. Act as job coach & trainer for program participants. Develop & conduct job-readiness services to ensure participant receives necessary assistance & instruction in resume writing, job search, interviewing techniques, employer expectations, hygiene, self-esteem building, etc. Assist participants in seeking, obtaining, & retaining transitional & competitive employment. Develop job related to participants abilities, limitations, job needs, & desires. Educate individuals with regards to educational & career planning opportunities. Model appropriate work behaviors & interpersonal skills. Assist employer with participant training, support, & job accommodations, including assistive technology needs. Assist employer in developing natural supports for participants to include analysis, teaching, & behavior management. Educate employers about the effectiveness, profitability, & benefits of employing individuals with disabilities &/or disadvantages, including tax-related & other state or federal financial supports. Contact participants to inform them of employment possibilities. Perform employment searches for participants, utilizing computer databases, networking, Internet recruiting resources, cold calls, & employer referrals. Inform business, labor, & the general public about Goodwill services & available potential employees. Determine the worksite is properly equipped to ensure participant safety. Work at more than one location with a multiple caseload. Provide Independent Living services as directed by contract & service plan/authorization. Other duties as assigned.

Closes: 12/28/25 - Colville, WA - Full-time/Hourly Wage: $19.00 p/h Employment Benefits: ************************************** NOTE: Please apply early, as this job posting is subject to removal before the deadline if sufficient number of qualified applications are received. Thank you. Summary: This entry-level position provides support to Workforce & Family Services (WFS) programs. Tasks include first point of contact for homeless inquiries/appointments; appointment scheduling; & customer service for internal & external consumers. Provide administrative representative payee services, ensuring funds are distributed correctly & records are properly maintained. Must pass background. Education &/or Experience: High school diploma or general education degree (GED); or one to three months related experience &/or training; or equivalent combination of education & experience. Essential Duties & Responsibilities include the following: * Provide information regarding eligibility & program services for WFS programs to both phone & face-to-face inquiries. * Operate office equipment & use computers for spreadsheets, word processing, database management, & other applications. * Greet & direct visitors/participants & inquiry phone calls to appropriate staff. When applicable, provide information regarding eligibility of WFS programs & community resources via phone or walk-in inquiries. * Review participant records in electronic case management database for completeness for monthly Quality Assurance per pre-determined procedure. Provide follow-up to ensure record integrity. * Work with persons with disabilities &/or disadvantages & when instructed provide guidance & assistance. * Attend & actively participate in offered trainings, including but not limited to de-escalation, diversion, & rapid resolution techniques. * Provide services within scope of work, as directed by supervisors. * Establish & maintain good working relationships with participants, referring agencies, & other program partners. * Stay informed of all state & federal laws affecting the organization & the people it serves. * Distribute funds in accordance with representative payee plan in order to accommodate the primary needs of housing, essential needs, & secondary personal needs, with remaining funds dispersed to the clients on a needs basis. * Conduct intake interviews with new clients, completing necessary paperwork. * Maintain a file on each payee containing representative payee information forms, agreement forms, expenditure forms, & other pertinent information. * Maintain & tally check register for each client file, providing Accounting department with accurate records at the end of each month. * Prepare & distribute checks to each client. * Keep accurate records of all checks received & all checks issued to clients. * Contact creditors (utility companies, medical services, l&lords, etc.) to set up payment plans for payees. * Assist with the Social Security Administration reports, detailing how payees' funds were distributed over a specified period of time. * Communicate with other agencies providing information when needed to assist the client to procure energy assistance & other available community assistance. * Must not contribute to or create a real or perceived conflict of interest surrounding clients or client accounts. * Adhere to HIPAA regulations, company policies, & procedures regarding the same. * Work collaboratively with WFS to provide participant services. * Follow all policies, procedures, & directives of Goodwill Industries of the Inl& Northwest assuring safety of personnel or property. * Properly wear & maintain all required Personal Protective Equipment (PPE). * Maintain agency confidentiality. Violation of confidentiality is cause for immediate dismissal. * Comply with & promote good safety practices. Maintain an orderly work area. Comply with all health, safety, & fire standards & all local, state, & federal regulations (WISHA & OSHA). * Other duties as assigned.

Job Description Closes: 12/21/25 - Spokane, WA - Full-time/Hourly Wage: $25.00 p/h Employment Benefits: ************************************** NOTE: Please apply early, as this job posting is subject to removal before the deadline if sufficient number of qualified applications are received. Thank you. Summary: Provide supportive services to participants in the Foundational Community Supports (FCS) program. Provide housing services to participants to execute Individual Housing Plans that enhance housing security to eligible participants through direct & indirect service provision in Goodwill & partner agencies. Must pass driving record & background check. Education &/or Experience: Bachelor's degree in human or social services from an accredited college or university & at least two years of demonstrated experience providing supported employment or similar services; be a certified employment support professional (CESP); be a certified rehabilitation counselor (CRC); or Associate degree with three or more years of demonstrated experience providing supported employment or similar services. Essential Duties & Responsibilities include the following: Effectively assist participants in achieving housing stability. Ensure that participants receive the assistance needed to promote housing stability, including but not limited to: consulting with participants to conduct housing needs assessment, working with participants to locate & obtain stable housing, monitor initial transition to housing & ensuring that participants obtain needed supportive services to maintain housing. Establish & document participant housing requirements. Determine the participant's household barriers that may limit the housing options available to the household. Gather & record information about the participant's prior housing situation in order to identify & coordinate an effective & acceptable housing search for the participant. Develop housing searches, locate landlords willing to rent to participant, perform housing inspections & all other housing related tasks required to permanently house participant. Coordinate &/or provide supportive services needed by the participant to achieve & maintain stable housing. Understand & perform duties within compliance with State & Federal Fair Housing Laws. Use informal community networks, as needed, to locate housing & make referrals as necessary in support of Individual Housing Plans. Participate in meetings, staffings, & other activities as directed to promote & review the effectiveness of Individual Housing Plans. Explain & provide written information on coordinated entry process to eligible & ineligible participants so they may access as many resources as possible. Conduct other services & activities in concert with Foundational Community Supports program guide & at the direction of the Goodwill Program Manager. Assist with the development & implementation of programs & services. Assist with screening of referrals for appropriate program & service options. Establish & maintain good working relationships with participants, referral agencies, landlords & all team members. Follow up on participant progress, providing encouragement as needed. Ensure all paperwork & related activities are current, accurate, & in compliance. Includes case notes, & other documentation required by the program or Goodwill management. Enter required data into the Participant Case Management database in a timely & accurate manner. Provide services in accordance with Goodwill policies, CARF standards, & principles of safety. Assist participants in achieving the highest level of independent functioning while receiving services. Facilitate Person Centered Planning to determine housing goals, recommend appropriate services to achieve goals, & oversee the program & goals agreed upon. Revise as necessary. Model appropriate work behaviors & interpersonal skills. Inform business, labor, & the general public about Goodwill services & available potential employees. Other duties as assigned. Job Posted by ApplicantPro

Closes: 11/2/25 - (WorkSource) Spokane, WA - Full-time/Hourly Wage: $26.00 p/h Employment Benefits: ************************************** NOTE: Please apply early, as this job posting is subject to removal before the deadline if sufficient number of qualified applications are received. Thank you. Summary: This position provides vocational services to youth ages 16-24 in accordance with the Workforce Innovation Opportunity Act (WIOA). The Youth Career Specialist (YCS) will manage a caseload of young adults, & will be responsible for meeting annual practitioner goals for participant enrollment, placement, & activities. The YCS is also responsible for employer outreach & job development for young adults, as well as engaging various community partners & being a resource for youth employment services in the community. This position is located off-site from the Goodwill Industries of the Inland Northwest (GIIN) WFS headquarters, & is required to perform to the Spokane Workforce Consortium standards for the program. Must pass background & driver record check. Education &/or Experience: Bachelor's degree from four-year college or university; or one to two years related experience &/or training; or equivalent combination of education & experience. Prefer experience in a vocational setting with youth/young adults who have disabilities. Essential Duties & Responsibilities include the following: Assist in the development & presentation of workshops at the Next Gen Zone (NGZ) 21st Century Workplace Skills Academy. Conduct marketing & outreach services to inform youth & agencies about the resources at NGZ. Meet youth as they enter the NGZ & screen for Workforce Innovation Opportunity Act (WIOA) eligibility. Complete career assessment, develop Individual Participant Plan (IPP) & keep IPP updated in ETO/WAWIN. Enroll eligible youth in to the WIOA Youth program. Act as a resource specialist for youth entering the NGZ. Provide Support Services to youth as necessary under WIOA funding policies. Develop job opportunities for participants within Goodwill & the community. HR231R0618 Page 2 of 5 Supersedes all dated prior to 06/18 Gather accurate data & keep current case notes of participant's program participation, update case management database (ETO/WAWIN) within 7 days of service delivery. Represent Goodwill Industries & maintain good working relationship with Spokane Workforce Consortium. Assist with youth focused job fairs. Develop & maintain good working relations with employers & vocational training programs in the community. Set up Work Experiences for participants, & provide supervision & guidance of youth during their workplace learning opportunities. Provide supervision of participants during their learning & performance of job duties. Develop internship & employment opportunities for participants within the community. Develop leadership & volunteer community project opportunities for youth. Assist with the development & implementation of new programs both on & off site. Educate employers to job site accommodation & benefits of hiring persons with disabilities &/or disadvantages. Investigate existing & potential job opportunities in the community for participants. Stay informed of state & federal laws & trends affecting the WIOA Youth program. Achieve quarterly & annual WIOA Individual Practitioner Goals for participant enrollment & placement. Assist employer with training & accommodations of participants in worksites. Provide excellent customer service to employers who work with NGZ youth. Attend meetings, conferences & workshops, as approved or required by WFS Director or President/CEO. Ensure Goodwill representation at NGZ Safety committee meetings. Provide one-on-one counseling & guidance to participants. Adhere to HIPAA regulations & company policies & procedures. Stay informed of current wage & labor market trends. Use demand-decline information to target areas of job developing. Other duties as assigned.

Closes: 11/2/25 - East Wenatchee, WA - Full &/or Part-time/Hourly Wage: $16.66 p/h Employment Benefits: ************************************** The Facility Associate I primarily works in the processing/production area of the facility, handling a variety of donated goods and/or on the sales floor stocking shelves and providing customer service. Part-time positions may be available with some benefits. Must pass background check. Essential Duties and Responsibilities include the following: Provide outstanding customer service. Must demonstrate willingness and ability to adhere to Goodwill Industries of the Inland Northwest directives, rules, policies, procedures, and departmental and organizational standards. Merchandise Stocker Transport items to and from the sales floor Place items on shelves, in floor fixtures or on racks Face shelves, racks, and/or floor fixtures according to display standards Remove old items from display and place in totes or carts, as assigned Assist at cash register wrapping or bagging merchandise Provide excellent customer service Provide carry out service as needed Tagger/Ticketer Prepare items for sale by hanging clothing, cleaning items as needed and/or bagging items that need to be kept together. Tag, mark and/or code items selected for sale according to designated prices and type of merchandise. Tally amounts and/or prices of processed items. Other duties as assigned.

Closes: 10/19/25- (Downtown) Spokane, WA - Full Time/Hourly Wage: $19.66 p/h Employment Benefits: ************************************** NOTE: Please apply early, as this job posting is subject to removal before the deadline if sufficient number of qualified applications are received. Thank you. Summary: Assist Facility Management in the operations of a Goodwill retail facility. Follow specific guidelines and operate with minimal supervision. Open availability including nights and weekends. Must have valid driver license with personal auto insurance as well as pass background and driver record check. Education and/or Experience: High school diploma or general education degree (GED). Minimum of six months related experience and/or training. Supervisory Responsibilities: Manage a minimum of 2 subordinate employees who oversee the daily operation of a minimum of 3 employees in the Retail Store and Production Processing Departments depending on location. Essential Duties and Responsibilities include the following: Provide outstanding customer service. Must demonstrate willingness and ability to adhere to Goodwill Industries of the Inland Northwest directives, rules, policies, procedures, and departmental and organizational standards. Assist customers and donors in a timely and courteous manner. Ensure the quality and quantity of work performed by employees according to standards. Ensure the facility and surrounding premises are kept neat, clean, orderly, and free of safety hazards. Ensure safety procedures are understood and followed by all employees. Train and evaluate employees in a thorough, organized, and timely manner. Ensure proper management of personnel assigned to the store. Maintain all store records. Responsible for facility operation in the absence of Facility Management including but not limited to directing the activities of facility personnel, ensuring all transactions are rung and reported accurately, and ensure donated goods are processed appropriately. Interact with customers and ensure excellent customer service. Ensure quality control standards meet Goodwill Industries of the Inland Northwest's high standards of operations. Maintain production areas to ensure ease of operations. Comply with Goodwill's employment practices and EEO guidelines and policies. Conduct individual and group training sessions. Ensure open communication exists at all levels in the facility. Take corrective action to ensure acceptable employee performance according to policy. Comply with cash handling and security policies. Maximize financial performance; identify deviation from desired results. Develop and implement corrective action plans as needed. Comply with all Goodwill Industries of the Inland Northwest policies and safety procedures. Work collaboratively with Workforce and Family Services to provide client services. Properly wear and maintain all required Personal Protective Equipment (PPE). Maintain agency confidentiality. Violation of confidentiality is cause for immediate dismissal. Comply with all health, safety and fire standards and all local, state and federal regulations (WISHA & OSHA). Current driver's license, clean driving record and proof of personal auto insurance. Must pass background and credit check. Other duties as assigned.

Closes: 10/19/2025 - Spokane, WA - Full-time/Hourly Wage: $25.00 p/h Employment Benefits: ************************************** Will work with Veterans and their families to assess eligibility for participation in Supportive Services for Veteran Families (SSVF) program based on needs and barriers. Outreach Specialists will transfer eligible Veterans to Case Managers for full determination of eligibility. Outreach Specialist will travel throughout the County fostering relationships with agencies and the literal homeless to establish referrals. Saturday availability is required. Must have valid driver license with personal auto insurance as well as pass background and driver record check. Education and/or Experience: Bachelor's degree (B. A.) from four-year college or university; or one to two years related experience and/or training; or equivalent combination of education and experience. Essential Duties and Responsibilities include the following: Provide excellent customer service. Perform outreach in shelters, food banks, and various local community partners as well as street level outreach to educate and refer Veterans to the SSVF program. Screen participants for eligibility according to program guidelines, to include using the Homeless Prevention Eligibility Screening Disposition Form. Provide community resources. Interpret and explain information, such as eligibility requirements, application details, and program specific information. Support program to locate landlords willing to lease to participants with housing barriers i.e. criminal convictions, poor credit, or previous eviction history, as requested. Stay informed of all state and federal laws affecting the program, organization and the people it serves. Educate the community about the SSVF grant and its resources for Veterans through community presentations and meetings. Create and utilize informal community networks, as needed, to locate resources adn make referrals as necessary in support of increasing veteran participation in the SSVF program. Inform Program Manager of any unusual events that occur and document appropriately for incident. Demonstrate respect and value all Veterans, regardless of circumstances, behavior or needs. Make necessary notifications when required to law enforcement, supervisors and other appropriate individuals. Ensure all paperwork and related activities are current, accurate, and in compliance in a timely manner. Includes all case notes and reports required for billing. Maintain appropriate boundaries with all Veterans per Goodwill's policy. Attend all staff meetings, in-service trainings and supervision meetings. Maintain flexibility to work occasional evenings or weekends shifts. Provide services in accordance with Goodwill policies, procedures, directives, CARF standards, and principles of safety of personnel and property. Facilitate Person Centered Planning to determine goals, recommend appropriate services to achieve goals, and oversee the program goals agreed upon. Revise as necessary. Work independently & collaboratively to provide services. Follow all policies, procedures, and directives of Goodwill assuring safety of personnel or property. Work collaboratively with department to provide mission services. Properly wear and maintain all required Personal Protective Equipment (PPE). Maintain agency confidentiality. Violation of confidentiality is cause for immediate dismissal. Comply with all health, safety and fire standards and all local, state and federal regulations (WISHA & OSHA). Other duties as assigned.

Job Description Closes: 12/28/25 - Colville, WA - Full-time/Hourly Wage: $19.00 p/h Employment Benefits: ************************************** NOTE: Please apply early, as this job posting is subject to removal before the deadline if sufficient number of qualified applications are received. Thank you. Summary: This entry-level position provides support to Workforce & Family Services (WFS) programs. Tasks include first point of contact for homeless inquiries/appointments; appointment scheduling; & customer service for internal & external consumers. Provide administrative representative payee services, ensuring funds are distributed correctly & records are properly maintained. Must pass background. Education &/or Experience: High school diploma or general education degree (GED); or one to three months related experience &/or training; or equivalent combination of education & experience. Essential Duties & Responsibilities include the following: Provide information regarding eligibility & program services for WFS programs to both phone & face-to-face inquiries. Operate office equipment & use computers for spreadsheets, word processing, database management, & other applications. Greet & direct visitors/participants & inquiry phone calls to appropriate staff. When applicable, provide information regarding eligibility of WFS programs & community resources via phone or walk-in inquiries. Review participant records in electronic case management database for completeness for monthly Quality Assurance per pre-determined procedure. Provide follow-up to ensure record integrity. Work with persons with disabilities &/or disadvantages & when instructed provide guidance & assistance. Attend & actively participate in offered trainings, including but not limited to de-escalation, diversion, & rapid resolution techniques. Provide services within scope of work, as directed by supervisors. Establish & maintain good working relationships with participants, referring agencies, & other program partners. Stay informed of all state & federal laws affecting the organization & the people it serves. Distribute funds in accordance with representative payee plan in order to accommodate the primary needs of housing, essential needs, & secondary personal needs, with remaining funds dispersed to the clients on a needs basis. Conduct intake interviews with new clients, completing necessary paperwork. Maintain a file on each payee containing representative payee information forms, agreement forms, expenditure forms, & other pertinent information. Maintain & tally check register for each client file, providing Accounting department with accurate records at the end of each month. Prepare & distribute checks to each client. Keep accurate records of all checks received & all checks issued to clients. Contact creditors (utility companies, medical services, l&lords, etc.) to set up payment plans for payees. Assist with the Social Security Administration reports, detailing how payees' funds were distributed over a specified period of time. Communicate with other agencies providing information when needed to assist the client to procure energy assistance & other available community assistance. Must not contribute to or create a real or perceived conflict of interest surrounding clients or client accounts. Adhere to HIPAA regulations, company policies, & procedures regarding the same. Work collaboratively with WFS to provide participant services. Follow all policies, procedures, & directives of Goodwill Industries of the Inl& Northwest assuring safety of personnel or property. Properly wear & maintain all required Personal Protective Equipment (PPE). Maintain agency confidentiality. Violation of confidentiality is cause for immediate dismissal. Comply with & promote good safety practices. Maintain an orderly work area. Comply with all health, safety, & fire standards & all local, state, & federal regulations (WISHA & OSHA). Other duties as assigned. Job Posted by ApplicantPro

Closes: 11/2/25 - Spokane, WA - Full-time/Hourly Wage: $24.00 p/h Employment Benefits: ************************************** NOTE: Please apply early, as this job posting is subject to removal before the deadline if sufficient number of qualified applications are received. Thank you. Summary: Provide Housing & Essential Needs (HEN) services to persons deemed eligible for HEN services by the Department of Social & Health Services; & in accordance with the grant requirements funded by the City of Spokane. Provide case management services to eligible persons to develop & execute Housing Stability Plans & provide Essential Needs to persons deemed eligible. Work cooperatively with referral agencies & other community entities directly & indirectly to ensure desirable outcomes for HEN recipients. Must pass background check & driver record check. Education &/or Experience: Bachelor's degree from four-year college or university; or one to two years related experience &/or training; or equivalent combination of education & experience. Essential Duties & Responsibilities include the following: Effectively assist participants in achieving housing stability. Ensure that participants receive the assistance needed to promote housing stability, including but not limited to: consulting with participants to conduct needs assessment, working with participants to create individualized housing stability plans that include specific plans & specific goals, monitoring participants from the time of intake until they exit the program, & ensuring that participants obtain essential needs. Document participant eligibility for the program. Determine the participant's household needs & priorities. Gather & record information about the participant's, income, eligibility for public benefits, background, & supports, & living situation in order to identify & coordinate those services that will be most effective & acceptable to the participant in improving housing stability. Coordinate &/or provide essential needs for the participant to achieve & maintain stable housing. Coordinate activities & work collaboratively with community agencies proving services under the HEN program to ensure that Individual Housing Plans are achieved. Use informal community networks, as needed, to locate resources & make referrals as necessary in support of Individual Housing Plans. Participate in meetings, staffings, & other activities as directed to promote & review the effectiveness of Individual Housing Plans & overall case management efforts. Assist with the development & implementation of programs & services. Assist with screening of referrals for appropriate program & service options. Establish & maintain good working relationships with participants, referral agencies, & all team members. Follow up on participant progress, providing encouragement as needed. Ensure all paperwork & related activities are current, accurate, & in compliance. Includes case notes, & other documentation required by the program or Goodwill management. Stay informed of state & federal laws affecting the organization & the people it serves. Provide services in accordance with Goodwill policies, CARF standards, & principles of safety. Assist in developing natural supports for participants. Assist participants in achieving the highest level of independent functioning while receiving services. Facilitate Person Centered Planning to determine vocational goals, recommend appropriate services to achieve goals, & oversee the program & goals agreed upon. Revise as necessary. Model appropriate work behaviors & interpersonal skills. Inform business, labor, & the general public about Goodwill services & available potential employees. Follow all policies, procedures, & directives of Goodwill Industries assuring safety of personnel or property. Properly wear & maintain all required Personal Protective Equipment (PPE). Maintain agency confidentiality. Violation of confidentiality is cause for immediate dismissal. Other duties as assigned.

Closes: 12/21/25 - (Outlet) Spokane, WA - Full &/or Part-time Wage: $16.66 p/h Employment Benefits: ************************************** Accept donated goods from the public. Maintain area in a neat and orderly manner both inside and outside. If located in a facility, assist in other areas of the store as needed. Goodwill is always accepting applications for this position in order to maintain an applicant pool. Must pass background check. Essential Functions: * Provide outstanding customer service. * Greet donors at their vehicle. * Assist in unloading acceptable donations in a timely and courteous manner. * Thank donor for donations and ensure a receipt is offered to each donor, regardless of size of donation. * Maintain a well-groomed appearance and acceptable dress in compliance with GIIN's Dress Code. This includes issued items such as DSC vests. * Prepare records and reports, as requested. * Keep supervisor informed of problems and suggestions related to the job. * Store DSA's will perform other duties in production and retail as assigned. * Comply with all Goodwill Industries of the Inland Northwest policies, CARF standards, and safety regulations. * Sort donations according to current Goodwill Industries of the Inland Northwest requirements. * Store DSA's will ensure donations are secure and appropriate sort is performed indoors. * Keep donation area neat, clean, and orderly. * Ensure equipment is in good working order. * Maintain an accurate count of donors on the DSC Worksheet. * Ensure the DSC is properly closed and locked at closing (please refer to Operating Manual). * Call supervisor at beginning of each shift to report in and advise of condition of DSC site and donor counts. * Report any maintenance or safety discrepancies immediately to your supervisor. * Attend department, organization and other meetings/training as required. * Work collaboratively with Workforce and Family Services to provide participant services. * Follow all policies, procedures, and directives of Goodwill Industries assuring safety of personnel or property. * Properly wear and maintain all required Personal Protective Equipment (PPE). * Maintain agency confidentiality. Violation of confidentiality is cause for immediate dismissal. * Comply with all health, safety and fire standards and all local, state and federal regulations (WISHA & OSHA). * Other duties as assigned. OUR MISSION Goodwill Industries of the Inland Northwest helps people build independence within the communities we serve. OUR VISION We at Goodwill Industries of the Inland Northwest will be satisfied only when every person we serve has the opportunity to achieve his or her fullest potential as an individual, enriching our communities. OUR VALUES Respect We treat all people with dignity and respect. We put people first and believe in the potential of individuals to make positive changes in their lives. We pursue and celebrate diversity. We continually seek to exceed the expectations of all of our stakeholders: donors, customers, participants, employees, volunteers, and community partners. Quality We provide programs that are high quality, effective, and relevant to the changing needs of the communities we serve. We place a high priority on safety in all that we do. We embrace innovation, continuous improvement, creativity, collaboration, and change. Responsibility We continually strive to meet the highest ethical standards. Stewardship: we honor our heritage by being socially, professionally, financially, and environmentally responsible. We believe in our accountability to our constituents, each other, and ourselves.