Goodwill Industries of the Inland Northwest jobs in Coeur dAlene, ID

Job Description Closes: 12/28/25 - Coeur d'Alene, ID - Full-time/Hourly Wage: $19.00 p/h Employment Benefits: ************************************** NOTE: Please apply early, as this job posting is subject to removal before the deadline if sufficient number of qualified applications are received. Thank you. Summary: This entry-level position provides support to Workforce & Family Services (WFS) programs. Tasks include first point of contact for homeless inquiries/appointments; appointment scheduling; & customer service for internal & external consumers. Provide administrative representative payee services, ensuring funds are distributed correctly & records are properly maintained. Must pass background. Education &/or Experience: High school diploma or general education degree (GED); or one to three months related experience &/or training; or equivalent combination of education & experience. Essential Duties & Responsibilities include the following: Provide information regarding eligibility & program services for WFS programs to both phone & face-to-face inquiries. Operate office equipment & use computers for spreadsheets, word processing, database management, & other applications. Greet & direct visitors/participants & inquiry phone calls to appropriate staff. When applicable, provide information regarding eligibility of WFS programs & community resources via phone or walk-in inquiries. Review participant records in electronic case management database for completeness for monthly Quality Assurance per pre-determined procedure. Provide follow-up to ensure record integrity. Work with persons with disabilities &/or disadvantages & when instructed provide guidance & assistance. Attend & actively participate in offered trainings, including but not limited to de-escalation, diversion, & rapid resolution techniques. Provide services within scope of work, as directed by supervisors. Establish & maintain good working relationships with participants, referring agencies, & other program partners. Stay informed of all state & federal laws affecting the organization & the people it serves. Distribute funds in accordance with representative payee plan in order to accommodate the primary needs of housing, essential needs, & secondary personal needs, with remaining funds dispersed to the clients on a needs basis. Conduct intake interviews with new clients, completing necessary paperwork. Maintain a file on each payee containing representative payee information forms, agreement forms, expenditure forms, & other pertinent information. Maintain & tally check register for each client file, providing Accounting department with accurate records at the end of each month. Prepare & distribute checks to each client. Keep accurate records of all checks received & all checks issued to clients. Contact creditors (utility companies, medical services, l&lords, etc.) to set up payment plans for payees. Assist with the Social Security Administration reports, detailing how payees' funds were distributed over a specified period of time. Communicate with other agencies providing information when needed to assist the client to procure energy assistance & other available community assistance. Must not contribute to or create a real or perceived conflict of interest surrounding clients or client accounts. Adhere to HIPAA regulations, company policies, & procedures regarding the same. Work collaboratively with WFS to provide participant services. Follow all policies, procedures, & directives of Goodwill Industries of the Inl& Northwest assuring safety of personnel or property. Properly wear & maintain all required Personal Protective Equipment (PPE). Maintain agency confidentiality. Violation of confidentiality is cause for immediate dismissal. Comply with & promote good safety practices. Maintain an orderly work area. Comply with all health, safety, & fire standards & all local, state, & federal regulations (WISHA & OSHA). Other duties as assigned. Job Posted by ApplicantPro

Job Description Closes: 1/4/26 - Spokane, WA - Part-time/Hourly Wage: $18.00 p/h Employment Benefits: ************************************** NOTE: Please apply early, as this job posting is subject to removal before the deadline if sufficient number of qualified applications are received. Thank you. Summary: Responsible for keeping premises of assigned facilities in clean and orderly condition. Perform facility maintenance as necessary. Maintain a clean, organized, and safe work area. Must pass background check. Certificates, Licenses, Registrations: Driving ATV required. Must have a valid driver's license, clean driving record, and proof of personal auto insurance. Essential Duties and Responsibilities include the following: Provide cordial customer service to internal and external customers (employees and guests). Clean (dust, sweep and mop/wax) and polish areas, fixtures and surfaces, including, but not limited to lighting fixtures, working surfaces, trim, walls, ceilings, glass, floors (carpet and VCT), sidewalks and restrooms according to established procedures using approved machinery and supplies. Empty trash receptacles and dispose of refuse in authorized containers. In conjunction with the Janitorial Lead assist in training employees on use of equipment and daily procedures. In conjunction with the Janitorial Lead ensure regular maintenance of all equipment is performed and documented. Communicate daily problems and concerns regarding department operations to the Janitorial Lead. Maintain availability to work a flexible work schedule. Attend mandatory training and department meetings. Properly wear and maintain all required Personal Protective Equipment (PPE). Follow all policies, procedures, and directives of Goodwill Industries assuring safety of personnel or property. Work collaboratively with Workforce Development and Social Services to provide participant services. Maintain agency confidentiality. Violation of confidentiality is cause for immediate dismissal. Comply with all health, safety, and fire standards and all local, state, and federal regulations (WISHA & OSHA). Other duties as assigned. Other Skills and Abilities: Working knowledge of various cleaning supplies including their proper application. Working knowledge of surfaces cleaning (care) requirements including but not limited to floor (carpet and VCT), wall, glass, and ceiling surfaces. Knowledge of floor care equipment. Job Posted by ApplicantPro

Closes: 12/31/25 - Ponderay, ID - Full &/or Part-time/Hourly Wage: $15.86 p/h Employment Benefits: ************************************** NOTE: Please apply early, as this job posting is subject to removal before the deadline if sufficient number of qualified applications are received. Thank you. Summary: Transport materials to or from storage or work sites to designated area. Load and unload materials from vehicles, into vehicles, and into or out of containers. Handle a multitude of materials in accordance with company standards avoiding damaging or soiling donations. Secure materials in transport. Maintain a clean, organized and safe work area. Goodwill is always accepting applications for this position in order to maintain an applicant pool. Must pass background check. Essential Duties and Responsibilities include the following: Provide outstanding customer service. Must demonstrate willingness and ability to adhere to Goodwill Industries of the Inland Northwest directives, rules, policies, procedures, and departmental and organizational standards. Load, unload, and move materials within or near plant, yard or work site performing any combination of the following duties: Effectively sort, store, and process incoming donations according to established company standards to the appropriate workstations. Transport newly processed merchandise from workstations to the appropriate area including, store, store holding area and/or to store load holding area as directed. Read work orders or follow oral instructions to ascertain materials or containers to be moved. Safely load, and unload materials onto or from pallets, carts, totes, trays, racks and shelves by hand or by utilization of lifting devices and/or employee assistance. Safely load and unload materials onto or from vehicles, convey materials to or from storage or work sites to designated areas using hand truck, pallet jack or other lifting devices and/or employee assistance. Effectively sort and stack materials including incoming donations in a safe and organized manner according to company standards avoiding damaging or soiling donations. Ensure that donations with multiple parts, (i.e., lamps and lampshades) are kept together. Effectively separate incoming donations by category, (i.e., glass, wares, shoes, etc.), in a safe and organized manner according to company standards when unloading trucks. Lift heavy objects by hand, using lift devices and/or employee assistance. Ride in vehicles (trucks) assisting driver with loading and unloading cargo trucks of donations and other materials from donors (including moving items by hand, pushing or pulling empty or full/heavy carts, racks, pallet jacks, and hand trucks) from residences and/or places of business, Donation Service Centers and Goodwill Stores. Frequently enter and exit truck cab and cargo box. Must be able to work flexible hours and days including weekends. Must be available to work any combination of 5 days between Monday through Sunday for an 8-hour shift. Will be required to occasionally work overtime. Transport processed donations to the appropriate Production Department. May be required to utilize the freight elevator. Maintain a clean and organized work area. Transfer trash from work areas to compactors and large trash receptacles. Follow all policies, procedures, and directives of Goodwill Industries assuring safety of personnel or property. Work collaboratively with Workforce Development and Social Services to provide client services. Properly wear and maintain all required Personal Protective Equipment (PPE). Maintain agency confidentiality. Violation of confidentiality is cause for immediate dismissal. Comply with all health, safety and fire standards and all local, state and federal regulations (WISHA & OSHA). Other duties as assigned.

Closes: 1/11/26 - Spokane, WA - Full-time/Hourly Wage: $25.00 p/h Employment Benefits: ************************************** NOTE: Please apply early, as this job posting is subject to removal before the deadline if sufficient number of qualified applications are received. Thank you. Summary: Provide Supportive Services to Veterans & their families in this grant funded program. Provide case management services to Veterans to develop & execute Individual Housing Plans that enhance housing security to eligible participants through direct & indirect service provision in Goodwill & partner agencies. Must have valid driver license with personal auto insurance as well as pass background & driver record check. Education &/or Experience: Bachelor's degree from four-year college or university; or one to two years related experience &/or training; or equivalent combination of education & experience. Essential Duties & Responsibilities include the following: * Effectively assist participants to achieve & maintain housing stability by coordinating &/or providing supportive services. * Ensure that participants receive the assistance needed to promote housing stability, including: consulting with participants to conduct needs assessment, working with participants to create individualized housing stability plans that include specific plans & specific goals, monitoring participants from the time of intake until they exit the program, & ensuring that participants obtain needed supportive services, re-evaluate participant eligibility, per program requirements. * Interpret & explain information, such as eligibility requirements, application details, & program specific information. * Determine the participant's household needs & priorities. Gather & record information about the participant's health, income, eligibility for public benefits, employment skills, background, family relationships & supports, & living situation in order to identify & coordinate those services that will be most effective & acceptable to the participant in improving housing stability. * Coordinate activities & work collaboratively with department & contracted community agencies providing services under the SSVF program to ensure that Individual Housing Plans are achieved. * Create & utilize informal community networks, as needed, to locate resources & make referrals as necessary in support of Individual Housing Plans. * Participate in meetings, staffings, & other activities as directed to promote & review the effectiveness of Individual Housing Plans & overall case management efforts. * Conduct other services & activities in concert with Department of Veterans Affairs, Supportive Services for Veterans Families program guide & at the direction of Program Manager. * Establish & maintain good working relationships with participants, referral agencies, community partners, & all team members. * Ensure all paperwork & related activities are entered, current, accurate, & in compliance in a timely manner. * Seek new sources of revenue that will meet Goodwill's mission & align with strategic plan. * Provide services in accordance with Goodwill policies, procedures, CARF standards, & principles of safety for personnel, participants & property. * Maintain flexibility to work occasional evenings or weekend shifts. * Make necessary notifications when required to law enforcement, supervisors & other appropriate individuals. * Demonstrate respect & value all veterans, regardless of circumstances, behavior or needs. * Work collaboratively with Workforce & Family Services to provide participant services. * Follow all policies, procedures, & directives of Goodwill Industries of the Inland Northwest assuring safety of personnel or property. * Properly wear & maintain all required Personal Protective Equipment (PPE). * Maintain agency confidentiality. Violation of confidentiality is cause for immediate dismissal. * Comply with all health, safety, & fire standards & all local, state, & federal regulations (WISHA & OSHA). * Other duties as assigned.

Closes: 12/31/25 - Coeur d'Alene, ID - Full &/or Part-time/Hourly Wage: $15.86 p/h Employment Benefits: ************************************** NOTE: Please apply early, as this job posting is subject to removal before the deadline if sufficient number of qualified applications are received. Thank you. Summary: The Facility Associate I primarily works in the processing/production area of the facility, handling a variety of donated goods and/or on the sales floor stocking shelves and providing customer service. Part-time positions may be available with some benefits. Must pass background check. Essential Duties and Responsibilities include the following: Provide outstanding customer service. Must demonstrate willingness and ability to adhere to Goodwill Industries of the Inland Northwest directives, rules, policies, procedures, and departmental and organizational standards. Merchandise Stocker Transport items to and from the sales floor Place items on shelves, in floor fixtures or on racks Face shelves, racks, and/or floor fixtures according to display standards Remove old items from display and place in totes or carts, as assigned Assist at cash register wrapping or bagging merchandise Provide excellent customer service Provide carry out service as needed Tagger/Ticketer Prepare items for sale by hanging clothing, cleaning items as needed and/or bagging items that need to be kept together. Tag, mark and/or code items selected for sale according to designated prices and type of merchandise. Tally amounts and/or prices of processed items. Work collaboratively with Workforce and Family Services to provide participant services. Follow all policies, procedures, and directives of Goodwill Industries of the Inland Northwest assuring safety of personnel or property. Properly wear and maintain all required Personal Protective Equipment (PPE). Maintain agency confidentiality. Violation of confidentiality is cause for immediate dismissal. Comply with all health, safety, and fire standards and all local, state, and federal regulations (WISHA & OSHA). Other duties as assigned.

Must have flexible schedule. 20-29 hrs/wk. Localized travel required using company and/or personal vehicle. Must have valid driver's license, clean driving record, and proof of personal auto insurance. Background - no crimes against another person or arson. Valid DL req'd. Close: 1/11/26 - Coeur d'Alene, ID - Part-time/Hourly Wage: $16.00 - $18.00 p/h DOE Employment Benefits: ************************************** NOTE: Please apply early, as this job posting is subject to removal before the deadline if sufficient number of qualified applications are received. Thank you. Summary: Position will provide and support participant assessment, training, coaching, and job readiness services. Supervise and/or provide direct employment services to both funded and un-funded program participants earning commensurate or non-commensurate wages. Experience working with persons with disabilities/disadvantages preferred. Must pass background check, have flexible schedule, valid driver's license, and proof of personal auto insurance. Education and/or Experience: High school diploma or general education degree (GED); or six months related experience and/or training; or equivalent combination of education and experience. Essential Duties and Responsibilities include the following: Assist with screening of referrals for appropriate program and service options, as appropriate. Establish and maintain good working relationships with participants, referral agencies, and all team members. Ensure all paperwork and related activities are current, accurate, in compliance and timely. Includes case notes, service reports, and time studies (if applicable). Provide hands on training, direct supervision, and support to participants at a variety of work locations. Gather accurate data needed to fulfill reporting requirements, to include work behaviors and productivity. Make recommendations to supervisory staff on necessary changes in policy or management style. Assist with orientation of new referrals. Assist participants in achieving the highest level of independent functioning while receiving services. Thoroughly review intake, service plan, and supporting documentation for each participant. Assist with developing said items, as requested. Perform job and task analysis. Monitor and record participant progress to ensure goals and objectives are met. Stay informed of current wage trends and job coaching techniques. Explain and demonstrate tasks according to employer expectations. Work with participants on a variety of tasks to ensure individual understands job duties, and tasks are achievable. Ability to perform all work tasks supervised. May work a variety of shifts and locations, including weekends and evenings, depending upon assignment. Provide services in accordance with all policies, procedures, and directives of Goodwill Industries; CARF standards; and principles of safety while protecting both personnel and property. Work with staff to develop, monitor, and resolve skills training, vocational, or behavioral issues. Assist with providing and recommending job accommodations, to include assistive technology needs. Provide support to participant to assist in achieving all vocational and non-vocational goals. Model and train appropriate work behaviors and interpersonal skills. Provide training using multiple methods, to reach all learning styles. Assist in developing natural supports for participants. Work collaboratively with Workforce and Family Services to provide participant services. Follow all policies, procedures, and directives of Goodwill Industries of the Inland Northwest assuring safety of personnel or property. Properly wear and maintain all required Personal Protective Equipment (PPE). Maintain agency confidentiality. Violation of confidentiality is cause for immediate dismissal. Comply with all health, safety, and fire standards and all local, state, and federal regulations (WISHA & OSHA). Other duties as assigned.

Job Description Closes: 12/28/25- (Downtown) Spokane, WA - Full Time/Hourly Wage: $19.66 p/h Employment Benefits: ************************************** NOTE: Please apply early, as this job posting is subject to removal before the deadline if sufficient number of qualified applications are received. Thank you. Summary: Assist Facility Management in the operations of a Goodwill retail facility. Follow specific guidelines and operate with minimal supervision. Open availability including nights and weekends. Must have valid driver license with personal auto insurance as well as pass background and driver record check. Education and/or Experience: High school diploma or general education degree (GED). Minimum of six months related experience and/or training. Supervisory Responsibilities: Manage a minimum of 2 subordinate employees who oversee the daily operation of a minimum of 3 employees in the Retail Store and Production Processing Departments depending on location. Essential Duties and Responsibilities include the following: Provide outstanding customer service. Must demonstrate willingness and ability to adhere to Goodwill Industries of the Inland Northwest directives, rules, policies, procedures, and departmental and organizational standards. Assist customers and donors in a timely and courteous manner. Ensure the quality and quantity of work performed by employees according to standards. Ensure the facility and surrounding premises are kept neat, clean, orderly, and free of safety hazards. Ensure safety procedures are understood and followed by all employees. Train and evaluate employees in a thorough, organized, and timely manner. Ensure proper management of personnel assigned to the store. Maintain all store records. Responsible for facility operation in the absence of Facility Management including but not limited to directing the activities of facility personnel, ensuring all transactions are rung and reported accurately, and ensure donated goods are processed appropriately. Interact with customers and ensure excellent customer service. Ensure quality control standards meet Goodwill Industries of the Inland Northwest's high standards of operations. Maintain production areas to ensure ease of operations. Comply with Goodwill's employment practices and EEO guidelines and policies. Conduct individual and group training sessions. Ensure open communication exists at all levels in the facility. Take corrective action to ensure acceptable employee performance according to policy. Comply with cash handling and security policies. Maximize financial performance; identify deviation from desired results. Develop and implement corrective action plans as needed. Comply with all Goodwill Industries of the Inland Northwest policies and safety procedures. Work collaboratively with Workforce and Family Services to provide client services. Properly wear and maintain all required Personal Protective Equipment (PPE). Maintain agency confidentiality. Violation of confidentiality is cause for immediate dismissal. Comply with all health, safety and fire standards and all local, state and federal regulations (WISHA & OSHA). Current driver's license, clean driving record and proof of personal auto insurance. Must pass background and credit check. Other duties as assigned. Job Posted by ApplicantPro

Closes: 1/4/26 - Spokane, WA - Full &/or Part-time/Hourly Wage: $17.15 p/h Employment Benefits: ************************************** NOTE: Please apply early, as this job posting is subject to removal before the deadline if sufficient number of qualified applications are received. Thank you. Summary: Assist with the flow of merchandise within the E-Commerce department. Pull and shelve orders, ship merchandise utilizing proper shipping standards for appropriate shipping carrier, and track packages online. Maintain up-to-date website knowledge of ShopGoodwill/E-Books and its processes. Provide record-keeping services and maintain applicable paperwork. Maintain a clean, organized and safe work area. Must pass a background check. Essential Duties and Responsibilities include the following: * Provide excellent customer service. * Must demonstrate willingness and ability to adhere to Goodwill Industries of the Inland Northwest directives, rules, policies, procedures, and departmental and organizational standards. * Acquire orders to be pulled for shipping from ShopGoodwill/E-Books. * Ship sold merchandise following current shipping vendor or other carriers' requirements and procedures as directed. * Acquire boxes from donated goods for shipping, to minimize costs. * Utilize packing materials appropriately when packing merchandise. Pack breakable/fragile items in an effective manner to minimize or prevent loss while maximizing best use of materials. * Produce End of Day Reports from current shipping vendor website or other carriers as directed. * Provide and prepare accurate shipping records of merchandise sent out. * Assist with store merchandise returns as directed. * Act as back-up E-Commerce Associates when/as directed. * Track packages through tracking numbers. * Attend mandatory training and facility/store meetings. * Follow all policies, procedures, and directives of Goodwill Industries assuring safety of personnel or property. * Work collaboratively with Workforce Development and Social Services to provide client services. * Properly wear and maintain all required Personal Protective Equipment (PPE). * Maintain agency confidentiality. Violation of confidentiality is cause for immediate dismissal. * Comply with all health, safety and fire standards and all local, state and federal regulations (WISHA & OSHA). * Other duties as assigned.

Closes: 01/25/2026 - Spokane, WA - Full-time/Hourly Wage: $25.00 p/h Employment Benefits: ************************************** NOTE: Please apply early, as this job posting is subject to removal before the deadline if sufficient number of qualified applications are received. Thank you. Summary: Provide Supportive Services to Veterans & their families in the Supportive Services to Veterans Families (SSVF) grant-funded program. Provide housing services to Veterans to execute Individual Housing Plans that enhance housing security to eligible participants through direct & indirect service provision in Goodwill & partner agencies. Must have valid driver's license, clean driving record, & proof of personal auto insurance. Must pass background & driver record check. Education &/or Experience: Bachelor's degree from four-year college or university; or one to two years related experience &/or training; or equivalent combination of education & experience. Essential Duties & Responsibilities include the following: * Effectively assist participants in achieving housing stability. * Ensure that participants receive the assistance needed to promote housing stability. * Establish & document participant housing requirements. Determine the participant's household barriers that may limit the housing options available to the household. Gather & record information about the participant's prior housing situation in order to identify & coordinate an effective & acceptable housing search for the participant. Develop housing searches, locate landlords willing to rent to participant, perform housing inspections & all other housing related tasks required to permanently house participant. * Coordinate &/or provide supportive services needed by the participant to achieve & maintain stable housing. * Understand & perform duties within compliance with State & Federal Fair Housing Laws. * Use informal community networks, as needed, to locate housing & make referrals as necessary in support of Individual Housing Plans. * Participate in meetings, staffings, & other activities as directed to promote & review the effectiveness of Individual Housing Plans. * Conduct other services & activities in concert with Department of Veterans Affairs, Supportive Services for Veterans Families program guide & at the direction of Goodwill Program Manager. * Assist with the development & implementation of programs & services. Assist with screening of referrals for appropriate program & service options. * Establish & maintain good working relationships with participants, referral agencies, landlords & all team members. * Follow up on participant progress, providing encouragement as needed. * Ensure all paperwork & related activities are current, accurate, & in compliance. Includes case notes, & other documentation required by the program or Goodwill management. * Enter required data into database in a timely & accurate manner. * Attend meetings, conferences, training, & workshops, as approved or required by supervisor. Make recommendations to supervisory staff on necessary changes in policy or management style. Seek new sources of revenue, upon request. * Provide services in accordance with Goodwill policies, CARF standards, & principles of safety. Assist in developing natural supports for participants. * Assist participants in achieving the highest level of independent functioning while receiving services. * Facilitate Person Centered Planning to determine housing goals, recommend appropriate services to achieve goals, & oversee the program & goals agreed upon. Revise as necessary. * Model appropriate work behaviors & interpersonal skills. * Inform business, labor, & the general public about Goodwill services & available potential employees. * Work at more than one location with a multiple caseloads. * Other duties as assigned.

Closes: 12/31/25 - Coeur d'Alene, ID - Full &/or Part-time/Hourly Wage: $15.86 p/h Employment Benefits: ************************************** NOTE: Please apply early, as this job posting is subject to removal before the deadline if sufficient number of qualified applications are received. Thank you. Summary: Accept donated goods from the public. Maintain area in a neat and orderly manner both inside and outside. If located in a facility, assist in other areas of the store as needed. Part-time positions may be available with some benefits. Must pass background check. Essential Functions: Provide outstanding customer service. Greet donors at their vehicle. Assist in unloading acceptable donations in a timely and courteous manner. Thank donor for donations and ensure a receipt is offered to each donor, regardless of size of donation. Maintain a well-groomed appearance and acceptable dress in compliance with Goodwill Industries of the Inland Northwest's Dress Code. This includes issued items such as DSC vests. Prepare records and reports, as requested. Keep supervisor informed of problems and suggestions related to the job. Store DSA's will perform other duties in production and retail as assigned. Comply with all Goodwill Industries of the Inland Northwest policies, CARF standards, and safety regulations. Sort donations according to current Goodwill Industries of the Inland Northwest requirements. Store DSA's will ensure donations are secure and appropriate sort is performed indoors. Keep donation area neat, clean, and orderly. Ensure equipment is in good working order. Maintain an accurate count of donors on the DSC Worksheet. Ensure the DSC is properly closed and locked at closing (please refer to Operating Manual). Call supervisor at beginning of each shift to report in and advise of condition of DSC site and donor counts. Report any maintenance or safety discrepancies immediately to your supervisor. Attend department, organization and other meetings/training as required. Work collaboratively with Workforce and Family Services to provide participant services. Follow all policies, procedures, and directives of Goodwill Industries assuring safety of personnel or property. Properly wear and maintain all required Personal Protective Equipment (PPE). Maintain agency confidentiality. Violation of confidentiality is cause for immediate dismissal. Comply with all health, safety and fire standards and all local, state and federal regulations (WISHA & OSHA). Other duties as assigned. OUR MISSION Goodwill Industries of the Inland Northwest helps people build independence within the communities we serve. OUR VISION We at Goodwill Industries of the Inland Northwest will be satisfied only when every person we serve has the opportunity to achieve his or her fullest potential as an individual, enriching our communities. OUR VALUES Respect We treat all people with dignity and respect. We put people first and believe in the potential of individuals to make positive changes in their lives. We pursue and celebrate diversity. We continually seek to exceed the expectations of all of our stakeholders: donors, customers, participants, employees, volunteers, and community partners. Quality We provide programs that are high quality, effective, and relevant to the changing needs of the communities we serve. We place a high priority on safety in all that we do. We embrace innovation, continuous improvement, creativity, collaboration, and change. Responsibility We continually strive to meet the highest ethical standards. Stewardship: we honor our heritage by being socially, professionally, financially, and environmentally responsible. We believe in our accountability to our constituents, each other, and ourselves.

Closes: 1/4/26 - Spokane, WA - Part-time/Hourly Wage: $18.00 p/h Employment Benefits: ************************************** NOTE: Please apply early, as this job posting is subject to removal before the deadline if sufficient number of qualified applications are received. Thank you. Summary: Responsible for keeping premises of assigned facilities in clean and orderly condition. Perform facility maintenance as necessary. Maintain a clean, organized, and safe work area. Must pass background check. Certificates, Licenses, Registrations: Driving ATV required. Must have a valid driver's license, clean driving record, and proof of personal auto insurance. Essential Duties and Responsibilities include the following: * Provide cordial customer service to internal and external customers (employees and guests). * Clean (dust, sweep and mop/wax) and polish areas, fixtures and surfaces, including, but not limited to lighting fixtures, working surfaces, trim, walls, ceilings, glass, floors (carpet and VCT), sidewalks and restrooms according to established procedures using approved machinery and supplies. * Empty trash receptacles and dispose of refuse in authorized containers. * In conjunction with the Janitorial Lead assist in training employees on use of equipment and daily procedures. * In conjunction with the Janitorial Lead ensure regular maintenance of all equipment is performed and documented. * Communicate daily problems and concerns regarding department operations to the Janitorial Lead. * Maintain availability to work a flexible work schedule. * Attend mandatory training and department meetings. * Properly wear and maintain all required Personal Protective Equipment (PPE). * Follow all policies, procedures, and directives of Goodwill Industries assuring safety of personnel or property. * Work collaboratively with Workforce Development and Social Services to provide participant services. * Maintain agency confidentiality. Violation of confidentiality is cause for immediate dismissal. * Comply with all health, safety, and fire standards and all local, state, and federal regulations (WISHA & OSHA). * Other duties as assigned. Other Skills and Abilities: Working knowledge of various cleaning supplies including their proper application. Working knowledge of surfaces cleaning (care) requirements including but not limited to floor (carpet and VCT), wall, glass, and ceiling surfaces. Knowledge of floor care equipment.

Job Description Closes: 12/31/25 - (Airway Heights) Spokane, WA - Full &/or Part-time/Hourly Wage: $16.66 p/h Employment Benefits: ************************************** NOTE: Please apply early, as this job posting is subject to removal before the deadline if sufficient number of qualified applications are received. Thank you. Summary: Transport materials to or from storage or work sites to designated area. Load and unload materials from vehicles, into vehicles, and into or out of containers. Handle a multitude of materials in accordance with company standards avoiding damaging or soiling donations. Secure materials in transport. Maintain a clean, organized and safe work area. Part-time positions may be available. Must pass background check. Essential Duties and Responsibilities include the following: Provide outstanding customer service. Must demonstrate willingness and ability to adhere to Goodwill Industries of the Inland Northwest directives, rules, policies, procedures, and departmental and organizational standards. Load, unload, and move materials within or near plant, yard or work site performing any combination of the following duties: Effectively sort, store, and process incoming donations according to established company standards to the appropriate workstations. Transport newly processed merchandise from workstations to the appropriate area including, store, store holding area and/or to store load holding area as directed. Read work orders or follow oral instructions to ascertain materials or containers to be moved. Safely load, and unload materials onto or from pallets, carts, totes, trays, racks and shelves by hand or by utilization of lifting devices and/or employee assistance. Safely load and unload materials onto or from vehicles, convey materials to or from storage or work sites to designated areas using hand truck, pallet jack or other lifting devices and/or employee assistance. Effectively sort and stack materials including incoming donations in a safe and organized manner according to company standards avoiding damaging or soiling donations. Ensure that donations with multiple parts, (i.e., lamps and lampshades) are kept together. Effectively separate incoming donations by category, (i.e., glass, wares, shoes, etc.), in a safe and organized manner according to company standards when unloading trucks. Lift heavy objects by hand, using lift devices and/or employee assistance. Ride in vehicles (trucks) assisting driver with loading and unloading cargo trucks of donations and other materials from donors (including moving items by hand, pushing or pulling empty or full/heavy carts, racks, pallet jacks, and hand trucks) from residences and/or places of business, Donation Service Centers and Goodwill Stores. Frequently enter and exit truck cab and cargo box. Must be able to work flexible hours and days including weekends. Must be available to work any combination of 5 days between Monday through Sunday for an 8-hour shift. Will be required to occasionally work overtime. Transport processed donations to the appropriate Production Department. May be required to utilize the freight elevator. Maintain a clean and organized work area. Transfer trash from work areas to compactors and large trash receptacles. Follow all policies, procedures, and directives of Goodwill Industries assuring safety of personnel or property. Work collaboratively with Workforce Development and Social Services to provide client services. Properly wear and maintain all required Personal Protective Equipment (PPE). Maintain agency confidentiality. Violation of confidentiality is cause for immediate dismissal. Comply with all health, safety and fire standards and all local, state and federal regulations (WISHA & OSHA). Other duties as assigned. Job Posted by ApplicantPro

Closes: 12/31/25 - Ponderay, ID - Full &/or Part-time/Hourly Wage: $15.86 p/h Employment Benefits: ************************************** Cashiers provide the retail store with essential register operations, excellent customer service, and sales floor functions. Assist facility management in store operations by performing assigned tasks. Part-time positions may be available with some benefits. Must pass background check. Essential Duties and Responsibilities include the following: * Provide outstanding customer service. * Must demonstrate willingness and ability to adhere to Goodwill Industries of the Inland Northwest directives, rules, policies, procedures, and departmental and organizational standards. * Perform opening tasks, including cleaning glass cases, cleaning counters, straightening cash wrap (cashier work station), and stocking supplies for the cash wrap. * Perform register closing duties, including accurately counting down register, processing supporting detail paperwork, and completing required cashier reconciliation. Ensure register till and deposits are properly secured. * Pull and stock merchandise as directed. * Collect cash, check, or charge payments from customers and make change for cash. * Provide cash receipts to customers. * Operate the POS cash register system in a knowledgeable, efficient and accurate (accountable for shortages and overages) manner according to proper procedures including employee purchases, and charges. * Pack customer purchase in bags or cartons. * Assist with customer service at adjacent work stations, if applicable. * Remove clothes from dressing rooms and rehang them on racks. * Remove merchandise stock from sales floor to back room. * Answer telephone and provide announcements on paging system, as needed. * Perform other merchandise stocking duties as assigned. * Represent the company by providing excellent customer service. * Ensure recovery and merchandising expectations are met in accordance with standards * Must successfully complete Cashier Training. * Work collaboratively with Workforce and Family Services to provide participant services. * Follow all policies, procedures, and directives of Goodwill Industries of the Inland Northwest assuring safety of personnel or property. * Properly wear and maintain all required Personal Protective Equipment (PPE). * Maintain agency confidentiality. Violation of confidentiality is cause for immediate dismissal. * Comply with and promote good safety practices. Maintain an orderly work area. Comply with all health, safety, and fire standards and all local, state, and federal regulations (WISHA & OSHA). * Other duties as assigned.

Closes: 12/28/25- (Downtown) Spokane, WA - Full Time/Hourly Wage: $19.66 p/h Employment Benefits: ************************************** NOTE: Please apply early, as this job posting is subject to removal before the deadline if sufficient number of qualified applications are received. Thank you. Summary: Assist Facility Management in the operations of a Goodwill retail facility. Follow specific guidelines and operate with minimal supervision. Open availability including nights and weekends. Must have valid driver license with personal auto insurance as well as pass background and driver record check. Education and/or Experience: High school diploma or general education degree (GED). Minimum of six months related experience and/or training. Supervisory Responsibilities: Manage a minimum of 2 subordinate employees who oversee the daily operation of a minimum of 3 employees in the Retail Store and Production Processing Departments depending on location. Essential Duties and Responsibilities include the following: * Provide outstanding customer service. * Must demonstrate willingness and ability to adhere to Goodwill Industries of the Inland Northwest directives, rules, policies, procedures, and departmental and organizational standards. * Assist customers and donors in a timely and courteous manner. * Ensure the quality and quantity of work performed by employees according to standards. * Ensure the facility and surrounding premises are kept neat, clean, orderly, and free of safety hazards. * Ensure safety procedures are understood and followed by all employees. * Train and evaluate employees in a thorough, organized, and timely manner. * Ensure proper management of personnel assigned to the store. * Maintain all store records. * Responsible for facility operation in the absence of Facility Management including but not limited to directing the activities of facility personnel, ensuring all transactions are rung and reported accurately, and ensure donated goods are processed appropriately. * Interact with customers and ensure excellent customer service. * Ensure quality control standards meet Goodwill Industries of the Inland Northwest's high standards of operations. * Maintain production areas to ensure ease of operations. * Comply with Goodwill's employment practices and EEO guidelines and policies. * Conduct individual and group training sessions. * Ensure open communication exists at all levels in the facility. * Take corrective action to ensure acceptable employee performance according to policy. * Comply with cash handling and security policies. * Maximize financial performance; identify deviation from desired results. * Develop and implement corrective action plans as needed. * Comply with all Goodwill Industries of the Inland Northwest policies and safety procedures. * Work collaboratively with Workforce and Family Services to provide client services. * Properly wear and maintain all required Personal Protective Equipment (PPE). * Maintain agency confidentiality. Violation of confidentiality is cause for immediate dismissal. * Comply with all health, safety and fire standards and all local, state and federal regulations (WISHA & OSHA). * Current driver's license, clean driving record and proof of personal auto insurance. * Must pass background and credit check. * Other duties as assigned.

Closes: 1/11/26 - Spokane, WA - Full-time/Hourly Wage: $24.00 p/h Employment Benefits: ************************************** NOTE: Please apply early, as this job posting is subject to removal before the deadline if sufficient number of qualified applications are received. Thank you. Summary: Provide Housing & Essential Needs (HEN) services to persons deemed eligible for HEN services by the Department of Social & Health Services; & in accordance with the grant requirements funded by the City of Spokane. Provide case management services to eligible persons to develop & execute Housing Stability Plans & provide Essential Needs to persons deemed eligible. Work cooperatively with referral agencies & other community entities directly & indirectly to ensure desirable outcomes for HEN recipients. Must pass background check & driver record check. Education &/or Experience: Bachelor's degree from four-year college or university; or one to two years related experience &/or training; or equivalent combination of education & experience. Essential Duties & Responsibilities include the following: * Effectively assist participants in achieving housing stability. * Ensure that participants receive the assistance needed to promote housing stability, including but not limited to: consulting with participants to conduct needs assessment, working with participants to create individualized housing stability plans that include specific plans & specific goals, monitoring participants from the time of intake until they exit the program, & ensuring that participants obtain essential needs. * Document participant eligibility for the program. Determine the participant's household needs & priorities. Gather & record information about the participant's, income, eligibility for public benefits, background, & supports, & living situation in order to identify & coordinate those services that will be most effective & acceptable to the participant in improving housing stability. * Coordinate &/or provide essential needs for the participant to achieve & maintain stable housing. * Coordinate activities & work collaboratively with community agencies proving services under the HEN program to ensure that Individual Housing Plans are achieved. * Use informal community networks, as needed, to locate resources & make referrals as necessary in support of Individual Housing Plans. * Participate in meetings, staffings, & other activities as directed to promote & review the effectiveness of Individual Housing Plans & overall case management efforts. * Assist with the development & implementation of programs & services. * Assist with screening of referrals for appropriate program & service options. * Establish & maintain good working relationships with participants, referral agencies, & all team members. * Follow up on participant progress, providing encouragement as needed. * Ensure all paperwork & related activities are current, accurate, & in compliance. Includes case notes, & other documentation required by the program or Goodwill management. * Stay informed of state & federal laws affecting the organization & the people it serves. * Provide services in accordance with Goodwill policies, CARF standards, & principles of safety. * Assist in developing natural supports for participants. * Assist participants in achieving the highest level of independent functioning while receiving services. * Facilitate Person Centered Planning to determine vocational goals, recommend appropriate services to achieve goals, & oversee the program & goals agreed upon. * Model appropriate work behaviors & interpersonal skills. * Inform business, labor, & the general public about Goodwill services & available potential employees. * Follow all policies, procedures, & directives of Goodwill Industries assuring safety of personnel or property. * Properly wear & maintain all required Personal Protective Equipment (PPE). * Maintain agency confidentiality. Violation of confidentiality is cause for immediate dismissal. * Other duties as assigned.

Closes: 12/28/25 - Coeur d'Alene, ID - Full-time/Hourly Wage: $19.00 p/h Employment Benefits: ************************************** NOTE: Please apply early, as this job posting is subject to removal before the deadline if sufficient number of qualified applications are received. Thank you. Summary: This entry-level position provides support to Workforce & Family Services (WFS) programs. Tasks include first point of contact for homeless inquiries/appointments; appointment scheduling; & customer service for internal & external consumers. Provide administrative representative payee services, ensuring funds are distributed correctly & records are properly maintained. Must pass background. Education &/or Experience: High school diploma or general education degree (GED); or one to three months related experience &/or training; or equivalent combination of education & experience. Essential Duties & Responsibilities include the following: Provide information regarding eligibility & program services for WFS programs to both phone & face-to-face inquiries. Operate office equipment & use computers for spreadsheets, word processing, database management, & other applications. Greet & direct visitors/participants & inquiry phone calls to appropriate staff. When applicable, provide information regarding eligibility of WFS programs & community resources via phone or walk-in inquiries. Review participant records in electronic case management database for completeness for monthly Quality Assurance per pre-determined procedure. Provide follow-up to ensure record integrity. Work with persons with disabilities &/or disadvantages & when instructed provide guidance & assistance. Attend & actively participate in offered trainings, including but not limited to de-escalation, diversion, & rapid resolution techniques. Provide services within scope of work, as directed by supervisors. Establish & maintain good working relationships with participants, referring agencies, & other program partners. Stay informed of all state & federal laws affecting the organization & the people it serves. Distribute funds in accordance with representative payee plan in order to accommodate the primary needs of housing, essential needs, & secondary personal needs, with remaining funds dispersed to the clients on a needs basis. Conduct intake interviews with new clients, completing necessary paperwork. Maintain a file on each payee containing representative payee information forms, agreement forms, expenditure forms, & other pertinent information. Maintain & tally check register for each client file, providing Accounting department with accurate records at the end of each month. Prepare & distribute checks to each client. Keep accurate records of all checks received & all checks issued to clients. Contact creditors (utility companies, medical services, l&lords, etc.) to set up payment plans for payees. Assist with the Social Security Administration reports, detailing how payees' funds were distributed over a specified period of time. Communicate with other agencies providing information when needed to assist the client to procure energy assistance & other available community assistance. Must not contribute to or create a real or perceived conflict of interest surrounding clients or client accounts. Adhere to HIPAA regulations, company policies, & procedures regarding the same. Work collaboratively with WFS to provide participant services. Follow all policies, procedures, & directives of Goodwill Industries of the Inl& Northwest assuring safety of personnel or property. Properly wear & maintain all required Personal Protective Equipment (PPE). Maintain agency confidentiality. Violation of confidentiality is cause for immediate dismissal. Comply with & promote good safety practices. Maintain an orderly work area. Comply with all health, safety, & fire standards & all local, state, & federal regulations (WISHA & OSHA). Other duties as assigned.

Closes: 1/25/26 - Spokane, WA - Full-time/Hourly Wage: $25.00 p/h Employment Benefits: ************************************** NOTE: Please apply early, as this job posting is subject to removal before the deadline if sufficient number of qualified applications are received. Thank you. Summary: Provide supportive services to participants in the Foundational Community Supports (FCS) program. Provide housing services to participants to execute Individual Housing Plans that enhance housing security to eligible participants through direct & indirect service provision in Goodwill & partner agencies. Must pass driving record & background check. Education &/or Experience: Bachelor's degree in human or social services from an accredited college or university & at least two years of demonstrated experience providing supported employment or similar services; be a certified employment support professional (CESP); be a certified rehabilitation counselor (CRC); or Associate degree with three or more years of demonstrated experience providing supported employment or similar services. Essential Duties & Responsibilities include the following: * Effectively assist participants in achieving housing stability. * Ensure that participants receive the assistance needed to promote housing stability, including but not limited to: consulting with participants to conduct housing needs assessment, working with participants to locate & obtain stable housing, monitor initial transition to housing & ensuring that participants obtain needed supportive services to maintain housing. * Establish & document participant housing requirements. Determine the participant's household barriers that may limit the housing options available to the household. Gather & record information about the participant's prior housing situation in order to identify & coordinate an effective & acceptable housing search for the participant. Develop housing searches, locate landlords willing to rent to participant, perform housing inspections & all other housing related tasks required to permanently house participant. * Coordinate &/or provide supportive services needed by the participant to achieve & maintain stable housing. * Understand & perform duties within compliance with State & Federal Fair Housing Laws. * Use informal community networks, as needed, to locate housing & make referrals as necessary in support of Individual Housing Plans. * Participate in meetings, staffings, & other activities as directed to promote & review the effectiveness of Individual Housing Plans. * Explain & provide written information on coordinated entry process to eligible & ineligible participants so they may access as many resources as possible. * Conduct other services & activities in concert with Foundational Community Supports program guide & at the direction of the Goodwill Program Manager. * Assist with the development & implementation of programs & services. * Assist with screening of referrals for appropriate program & service options. * Establish & maintain good working relationships with participants, referral agencies, landlords & all team members. * Follow up on participant progress, providing encouragement as needed. * Ensure all paperwork & related activities are current, accurate, & in compliance. Includes case notes, & other documentation required by the program or Goodwill management. * Enter required data into the Participant Case Management database in a timely & accurate manner. * Provide services in accordance with Goodwill policies, CARF standards, & principles of safety. * Assist participants in achieving the highest level of independent functioning while receiving services. * Facilitate Person Centered Planning to determine housing goals, recommend appropriate services to achieve goals, & oversee the program & goals agreed upon. Revise as necessary. * Model appropriate work behaviors & interpersonal skills. * Inform business, labor, & the general public about Goodwill services & available potential employees. * Other duties as assigned.

Job Description Closes: 1/4/26 - Spokane, WA - Full &/or Part-time/Hourly Wage: $17.15 p/h Employment Benefits: ************************************** NOTE: Please apply early, as this job posting is subject to removal before the deadline if sufficient number of qualified applications are received. Thank you. Summary: Assist with the flow of merchandise within the E-Commerce department. Pull and shelve orders, ship merchandise utilizing proper shipping standards for appropriate shipping carrier, and track packages online. Maintain up-to-date website knowledge of ShopGoodwill/E-Books and its processes. Provide record-keeping services and maintain applicable paperwork. Maintain a clean, organized and safe work area. Must pass a background check. Essential Duties and Responsibilities include the following: Provide excellent customer service. Must demonstrate willingness and ability to adhere to Goodwill Industries of the Inland Northwest directives, rules, policies, procedures, and departmental and organizational standards. Acquire orders to be pulled for shipping from ShopGoodwill/E-Books. Ship sold merchandise following current shipping vendor or other carriers' requirements and procedures as directed. Acquire boxes from donated goods for shipping, to minimize costs. Utilize packing materials appropriately when packing merchandise. Pack breakable/fragile items in an effective manner to minimize or prevent loss while maximizing best use of materials. Produce End of Day Reports from current shipping vendor website or other carriers as directed. Provide and prepare accurate shipping records of merchandise sent out. Assist with store merchandise returns as directed. Act as back-up E-Commerce Associates when/as directed. Track packages through tracking numbers. Attend mandatory training and facility/store meetings. Follow all policies, procedures, and directives of Goodwill Industries assuring safety of personnel or property. Work collaboratively with Workforce Development and Social Services to provide client services. Properly wear and maintain all required Personal Protective Equipment (PPE). Maintain agency confidentiality. Violation of confidentiality is cause for immediate dismissal. Comply with all health, safety and fire standards and all local, state and federal regulations (WISHA & OSHA). Other duties as assigned. Job Posted by ApplicantPro

Closes: 12/31/25 - Ponderay, ID - Full &/or Part-Time/Hourly Wage: $15.86 p/h Employment Benefits: ************************************** The Facility Associate I primarily works in the processing/production area of the facility, handling a variety of donated goods and/or on the sales floor stocking shelves and providing customer service. Part-time positions may be available with some benefits. Must pass background check. Essential Duties and Responsibilities include the following: Provide outstanding customer service. Must demonstrate willingness and ability to adhere to Goodwill Industries of the Inland Northwest directives, rules, policies, procedures, and departmental and organizational standards. Merchandise Stocker * Transport items to and from the sales floor * Place items on shelves, in floor fixtures or on racks * Face shelves, racks, and/or floor fixtures according to display standards * Remove old items from display and place in totes or carts, as assigned * Assist at cash register wrapping or bagging merchandise * Provide excellent customer service * Provide carry out service as needed Tagger/Ticketer * Prepare items for sale by hanging clothing, cleaning items as needed and/or bagging items that need to be kept together. * Tag, mark and/or code items selected for sale according to designated prices and type of merchandise. * Tally amounts and/or prices of processed items * Work collaboratively with Workforce and Family Services to provide participant services. * Follow all policies, procedures, and directives of Goodwill Industries of the Inland Northwest assuring safety of personnel or property. * Properly wear and maintain all required Personal Protective Equipment (PPE). * Maintain agency confidentiality. Violation of confidentiality is cause for immediate dismissal. * Comply with all health, safety, and fire standards and all local, state, and federal regulations (WISHA & OSHA). * Other duties as assigned.