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Service Associate jobs at Goodwill Industries of the Inland Northwest

- 41 jobs
  • Donor Services Associate I - Coeur d'Alene, ID - Full &/or Part-time/Hourly

    Goodwill Industries of The Inland Northwest 4.0company rating

    Service associate job at Goodwill Industries of the Inland Northwest

    Closes: 12/31/25 - Coeur d'Alene, ID - Full &/or Part-time/Hourly Wage: $15.86 p/h Employment Benefits: ************************************** NOTE: Please apply early, as this job posting is subject to removal before the deadline if sufficient number of qualified applications are received. Thank you. Summary: Accept donated goods from the public. Maintain area in a neat and orderly manner both inside and outside. If located in a facility, assist in other areas of the store as needed. Part-time positions may be available with some benefits. Must pass background check. Essential Functions: Provide outstanding customer service. Greet donors at their vehicle. Assist in unloading acceptable donations in a timely and courteous manner. Thank donor for donations and ensure a receipt is offered to each donor, regardless of size of donation. Maintain a well-groomed appearance and acceptable dress in compliance with Goodwill Industries of the Inland Northwest's Dress Code. This includes issued items such as DSC vests. Prepare records and reports, as requested. Keep supervisor informed of problems and suggestions related to the job. Store DSA's will perform other duties in production and retail as assigned. Comply with all Goodwill Industries of the Inland Northwest policies, CARF standards, and safety regulations. Sort donations according to current Goodwill Industries of the Inland Northwest requirements. Store DSA's will ensure donations are secure and appropriate sort is performed indoors. Keep donation area neat, clean, and orderly. Ensure equipment is in good working order. Maintain an accurate count of donors on the DSC Worksheet. Ensure the DSC is properly closed and locked at closing (please refer to Operating Manual). Call supervisor at beginning of each shift to report in and advise of condition of DSC site and donor counts. Report any maintenance or safety discrepancies immediately to your supervisor. Attend department, organization and other meetings/training as required. Work collaboratively with Workforce and Family Services to provide participant services. Follow all policies, procedures, and directives of Goodwill Industries assuring safety of personnel or property. Properly wear and maintain all required Personal Protective Equipment (PPE). Maintain agency confidentiality. Violation of confidentiality is cause for immediate dismissal. Comply with all health, safety and fire standards and all local, state and federal regulations (WISHA & OSHA). Other duties as assigned. OUR MISSION Goodwill Industries of the Inland Northwest helps people build independence within the communities we serve. OUR VISION We at Goodwill Industries of the Inland Northwest will be satisfied only when every person we serve has the opportunity to achieve his or her fullest potential as an individual, enriching our communities. OUR VALUES Respect We treat all people with dignity and respect. We put people first and believe in the potential of individuals to make positive changes in their lives. We pursue and celebrate diversity. We continually seek to exceed the expectations of all of our stakeholders: donors, customers, participants, employees, volunteers, and community partners. Quality We provide programs that are high quality, effective, and relevant to the changing needs of the communities we serve. We place a high priority on safety in all that we do. We embrace innovation, continuous improvement, creativity, collaboration, and change. Responsibility We continually strive to meet the highest ethical standards. Stewardship: we honor our heritage by being socially, professionally, financially, and environmentally responsible. We believe in our accountability to our constituents, each other, and ourselves.
    $15.9 hourly 2d ago
  • Donor Services Associate I

    Goodwill Industries of The Inland Northwest 4.0company rating

    Service associate job at Goodwill Industries of the Inland Northwest

    Job Description Closes: 11/30/25 - (Downtown) Spokane, WA - Full &/or Part-Time/Hourly Wage: $16.66 p/h Employment Benefits: ************************************** Accept donated goods from the public. Maintain area in a neat and orderly manner both inside and outside. If located in a facility, assist in other areas of the store as needed. Goodwill is always accepting applications for this position in order to maintain an applicant pool. Must pass background check. Essential Functions: • Provide outstanding customer service. • Greet donors at their vehicle. • Assist in unloading acceptable donations in a timely and courteous manner. • Thank donor for donations and ensure a receipt is offered to each donor, regardless of size of donation. • Maintain a well-groomed appearance and acceptable dress in compliance with Goodwill Industries of the Inland Northwest's Dress Code. This includes issued items such as DSC vests. • Prepare records and reports, as requested. • Keep supervisor informed of problems and suggestions related to the job. • Store DSA's will perform other duties in production and retail as assigned. • Comply with all Goodwill Industries of the Inland Northwest policies, CARF standards, and safety regulations. • Sort donations according to current Goodwill Industries of the Inland Northwest requirements. • Store DSA's will ensure donations are secure and appropriate sort is performed indoors. • Keep donation area neat, clean, and orderly. • Ensure equipment is in good working order. • Maintain an accurate count of donors on the DSC Worksheet. • Ensure the DSC is properly closed and locked at closing (please refer to Operating Manual). • Call supervisor at beginning of each shift to report in and advise of condition of DSC site and donor counts. • Report any maintenance or safety discrepancies immediately to your supervisor. • Attend department, organization and other meetings/training as required. •Work collaboratively with Workforce and Family Services to provide participant services. •Follow all policies, procedures, and directives of Goodwill Industries of the Inland Northwest assuring safety of personnel or property. •Properly wear and maintain all required Personal Protective Equipment (PPE). •Maintain agency confidentiality. Violation of confidentiality is cause for immediate dismissal. •Comply with all health, safety, and fire standards and all local, state, and federal regulations (WISHA & OSHA). •Other duties as assigned. OUR MISSION Goodwill Industries of the Inland Northwest helps people build independence within the communities we serve. OUR VISION We at Goodwill Industries of the Inland Northwest will be satisfied only when every person we serve has the opportunity to achieve his or her fullest potential as an individual, enriching our communities. OUR VALUES Respect We treat all people with dignity and respect. We put people first and believe in the potential of individuals to make positive changes in their lives. We pursue and celebrate diversity. We continually seek to exceed the expectations of all of our stakeholders: donors, customers, participants, employees, volunteers, and community partners. Quality We provide programs that are high quality, effective, and relevant to the changing needs of the communities we serve. We place a high priority on safety in all that we do. We embrace innovation, continuous improvement, creativity, collaboration, and change. Responsibility We continually strive to meet the highest ethical standards. Stewardship: we honor our heritage by being socially, professionally, financially, and environmentally responsible. We believe in our accountability to our constituents, each other, and ourselves. Job Posted by ApplicantPro
    $16.7 hourly 10d ago
  • Employment Support Professional

    Northwest Center 4.5company rating

    Seattle, WA jobs

    Are you looking to make a difference in your community? We are now hiring Employment Support Professionals to support adults with intellectual and developmental disabilities (IDD) to attain or maintain employment. You will be helping to place people in jobs that match their skills and providing support at each step along their career paths. This community-based role is a fantastic, hybrid-remote opportunity if you are looking to enter or grow within the Social Services or Human Services field. As an employment support professional, you will be meeting with clients in their homes and places of work, as well as performing outreach and advocacy throughout your community. Apply today if you are passionate, self-motivated, and team-oriented with a background in sales, social service, or education. Join our organization and help build a brighter future together! As part of our ongoing commitment to a diverse, equitable, and inclusive workplace, we're invested in building teams with a wide variety of backgrounds, identities, and experiences. If you meet some of the requirements, share Northwest Center's values, and support our mission, we encourage you to apply. Take a look at this video to learn more about our team! ******************************************* Employment Specialist (Entry level): Starting Wage Range: $23.00 - $24.00 per hour I Full Wage Range: $23 - $34.50 per hour Employment Consultant (Mid to experienced): Starting Wage Range: $25.00 - $28.00 per hour I Full Wage Range: $25 - $37.50 per hour Location: North Seattle, WA (Ballard, Queen Anne, Northgate, Green Lake) Schedule: Full-Time, M-F, 8 am - 4:30 pm (Occasional nights and weekends as needed) What we can offer: * Competitive and affordable Medical (including hearing & hardware coverage!), Dental, Vision, Disability, and Life insurance * 17 Accrued Paid Time Off Days Annually * 7 Paid Holidays + 2.5 Days of Floating Holiday; 5 Floating Holiday days annually after one year * Retirement 401(K) with a company match * Employment Assistance Program (EAP) via Spring Health * Mental Wellness Program including six free therapy sessions per year * Physical Wellness Reimbursement Program - $25 per month * Student Loan Contribution Program - $50 per month * Pet Insurance Discount Program * Highly skilled, dedicated, and collaborative team * Opportunity for career development with our NWC Mentorship Match program * Mileage Reimbursement Check out the entire list of benefits Northwest Center has to offer here: *********************************** Basic Expectations of Your Role: * Providing one-on-one career coaching and retention services for adults with disabilities * Empowering people with disabilities to reach their full potential * Building skills and confidence of clients to find employment through resume creation, interview preparation, on-site job training, benefits planning, person-centered planning, assessments services, etc. * Engaging with community partners to connect clients with support services * Building relationships with local companies to create job opportunities * Plus, a multitude of other industry-specific support services Requirements: * 1 + years of experience working in a disability-focused human services field with hands-on experience working with individuals with disabilities * Intermediate Microsoft Office skills * Valid Driver's license and personal mode of transportation * A flexible schedule to support clients when they work which may include occasional weekends and holidays Northwest Center is committed to offering reasonable accommodations to applicants with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact us at *****************. At Northwest Center, we do not just accept diversity and inclusion - we celebrate it, support it, live it, and flourish in it to benefit our employees, the community, and our clientele. We believe that our strength lies within our diversity and the forward motion toward a day when people of all abilities can learn and work together. We believe that curiosity and critical thinking are essential to the dialogue and improving decision-making, planning, resource allocation, and how we treat others. Our goal is to create and implement more equitable practices, policies, and culture. To be equitable means to value and respect individuals from all cultural backgrounds, genders, races, identities, and abilities. Northwest Center is proud to be an equal opportunity employer, including disability and veterans' status.
    $25-37.5 hourly Auto-Apply 31d ago
  • Reservations Agent

    Children's Museum of Atlanta 3.7company rating

    Everett, WA jobs

    The Reservations Agent is responsible for maintaining the reservation master calendar, scheduling field trips, camps, classes, programs, parties, and after-hours events. This role ensures a seamless customer experience while supporting Museum operations, program growth, and revenue development through effective reservation management and friendly customer service. Essential Functions & Major Responsibilities Maintain the reservation master calendar, scheduling field trips, monitoring and addressing camp, class, and program questions promptly. Facilitate and book after-hours events, daytime parties, and facility rentals, ensuring accurate details are communicated internally and externally. Communicate Imagine's guidelines and expectations to groups to ensure a positive and safe visitor experience. Collect and process payments for all bookings and reservations following approved procedures. Act as after-hours liaison between Museum and guests: greeting event host, checking in guests, processing payments, and closing out event per approved procedures. Prepare registration materials for all attendees, ensuring accuracy and efficiency. Identify and recommend opportunities to generate reservation growth in alignment with Museum goals. Develop confident knowledge of all Museum programming, sell and promote programs, and encourage “add-ons” to increase revenue per reservation. Complete general administrative tasks, including answering phones, filing, and timely email correspondence. Provide floor support during field trips and special events as needed. Respond to after-hours and party inquiries within 1 business day and schedule spaces accordingly. Collaborate with the Reservations Coordinator and Operations Leadership to maintain accurate records and processes related to bookings and payments. Assist with program and special event operations and other duties as assigned. Requirements Position Requirements Excellent computer and software skills, including the ability to learn new systems. Excellent time management and organizational skills, managing multiple priorities under pressure. Strong attention to detail and commitment to maintaining accurate records. Friendly, approachable demeanor with strong customer service skills. Commitment to Imagine Children's Museum Core Values and mission. Flexibility to work a variable schedule, including evenings and weekends as needed. Education and/or Experience: 1+ years of customer service or sales experience preferably in membership and event booking Supervisory Responsibility: None Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. While performing the duties of this job, the employee works in a typical interactive exhibit environment with moderate noise levels. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Regularly required to sit for long periods of time and occasionally lift and or move up to 25 pounds. Independent body mobility to access a standard office environment with shelves and drawers of varying heights. Vision sufficient to read a computer screen, 12 point and finer printed text, and handwritten documents. Manual dexterity to operate a computer keyboard on a daily basis. Speak and hear sufficiently to communicate clearly in person, over the telephone, and in small groups. Mental stamina for problem solving and dealing with stressful situations; prioritizing multiple tasks; interpreting and applying oral/written instructions. No ongoing and consistent extraordinary physical effort or strain involved in this position. This is a part-time position, 25 hours per week, onsite in Everett. The hours are 2pm-7pm, Wednesday-Sunday. The pay is $21.35 an hour. All part-time employees receive accrued sick time, anniversary appreciation day, free museum membership, discounts, and other museum perks! Salary Description $21.35 / hour
    $21.4 hourly 13d ago
  • Donor Services Associate I

    Goodwill Industries of The Inland Northwest 4.0company rating

    Service associate job at Goodwill Industries of the Inland Northwest

    Job Description Closes: 12/31/25 - Post Falls, ID - Full &/or Part-time/Hourly Wage: $15.86 p/h Employment Benefits: ************************************** NOTE: Please apply early, as this job posting is subject to removal before the deadline if sufficient number of qualified applications are received. Thank you. Summary: Accept donated goods from the public. Maintain area in a neat and orderly manner both inside and outside. If located in a facility, assist in other areas of the store as needed. Goodwill is always accepting applications for this position to maintain an applicant pool. Must pass background check. Essential Functions: • Provide outstanding customer service. • Greet donors at their vehicle. • Assist in unloading acceptable donations in a timely and courteous manner. • Thank donor for donations and ensure a receipt is offered to each donor, regardless of size of donation. • Maintain a well-groomed appearance and acceptable dress in compliance with Goodwill Industries of the Inland Northwest's Dress Code. This includes issued items such as DSC vests. • Prepare records and reports, as requested. • Keep supervisor informed of problems and suggestions related to the job. • Store DSA's will perform other duties in production and retail as assigned. • Comply with all Goodwill Industries of the Inland Northwest policies, CARF standards, and safety regulations. • Sort donations according to current Goodwill Industries of the Inland Northwest requirements. • Store DSA's will ensure donations are secure and appropriate sort is performed indoors. • Keep donation area neat, clean, and orderly. • Ensure equipment is in good working order. • Maintain an accurate count of donors on the DSC Worksheet. • Ensure the DSC is properly closed and locked at closing (please refer to Operating Manual). • Call supervisor at beginning of each shift to report in and advise of condition of DSC site and donor counts. • Report any maintenance or safety discrepancies immediately to your supervisor. • Attend department, organization and other meetings/training as required. Work collaboratively with Workforce and Family Services to provide participant services. Follow all policies, procedures, and directives of Goodwill Industries of the Inland Northwest assuring safety of personnel or property. Properly wear and maintain all required Personal Protective Equipment (PPE). Maintain agency confidentiality. Violation of confidentiality is cause for immediate dismissal. Comply with all health, safety, and fire standards and all local, state, and federal regulations (WISHA & OSHA). Other duties as assigned. OUR MISSION Goodwill Industries of the Inland Northwest helps people build independence within the communities we serve. OUR VISION We at Goodwill Industries of the Inland Northwest will be satisfied only when every person we serve has the opportunity to achieve his or her fullest potential as an individual, enriching our communities. OUR VALUES Respect We treat all people with dignity and respect. We put people first and believe in the potential of individuals to make positive changes in their lives. We pursue and celebrate diversity. We continually seek to exceed the expectations of all of our stakeholders: donors, customers, participants, employees, volunteers, and community partners. Quality We provide programs that are high quality, effective, and relevant to the changing needs of the communities we serve. We place a high priority on safety in all that we do. We embrace innovation, continuous improvement, creativity, collaboration, and change. Responsibility We continually strive to meet the highest ethical standards. Stewardship: we honor our heritage by being socially, professionally, financially, and environmentally responsible. We believe in our accountability to our constituents, each other, and ourselves. Job Posted by ApplicantPro
    $15.9 hourly 1d ago
  • Donor Services Associate I - (Downtown) Spokane, WA - Full &/or Part-Time/Hourly

    Goodwill Industries of The Inland Northwest 4.0company rating

    Service associate job at Goodwill Industries of the Inland Northwest

    Closes: 11/30/25 - (Downtown) Spokane, WA - Full &/or Part-Time/Hourly Wage: $16.66 p/h Employment Benefits: ************************************** Accept donated goods from the public. Maintain area in a neat and orderly manner both inside and outside. If located in a facility, assist in other areas of the store as needed. Goodwill is always accepting applications for this position in order to maintain an applicant pool. Must pass background check. Essential Functions: Provide outstanding customer service. Greet donors at their vehicle. Assist in unloading acceptable donations in a timely and courteous manner. Thank donor for donations and ensure a receipt is offered to each donor, regardless of size of donation. Maintain a well-groomed appearance and acceptable dress in compliance with Goodwill Industries of the Inland Northwest's Dress Code. This includes issued items such as DSC vests. Prepare records and reports, as requested. Keep supervisor informed of problems and suggestions related to the job. Store DSA's will perform other duties in production and retail as assigned. Comply with all Goodwill Industries of the Inland Northwest policies, CARF standards, and safety regulations. Sort donations according to current Goodwill Industries of the Inland Northwest requirements. Store DSA's will ensure donations are secure and appropriate sort is performed indoors. Keep donation area neat, clean, and orderly. Ensure equipment is in good working order. Maintain an accurate count of donors on the DSC Worksheet. Ensure the DSC is properly closed and locked at closing (please refer to Operating Manual). Call supervisor at beginning of each shift to report in and advise of condition of DSC site and donor counts. Report any maintenance or safety discrepancies immediately to your supervisor. Attend department, organization and other meetings/training as required. Work collaboratively with Workforce and Family Services to provide participant services. Follow all policies, procedures, and directives of Goodwill Industries of the Inland Northwest assuring safety of personnel or property. Properly wear and maintain all required Personal Protective Equipment (PPE). Maintain agency confidentiality. Violation of confidentiality is cause for immediate dismissal. Comply with all health, safety, and fire standards and all local, state, and federal regulations (WISHA & OSHA). Other duties as assigned. OUR MISSION Goodwill Industries of the Inland Northwest helps people build independence within the communities we serve. OUR VISION We at Goodwill Industries of the Inland Northwest will be satisfied only when every person we serve has the opportunity to achieve his or her fullest potential as an individual, enriching our communities. OUR VALUES Respect We treat all people with dignity and respect. We put people first and believe in the potential of individuals to make positive changes in their lives. We pursue and celebrate diversity. We continually seek to exceed the expectations of all of our stakeholders: donors, customers, participants, employees, volunteers, and community partners. Quality We provide programs that are high quality, effective, and relevant to the changing needs of the communities we serve. We place a high priority on safety in all that we do. We embrace innovation, continuous improvement, creativity, collaboration, and change. Responsibility We continually strive to meet the highest ethical standards. Stewardship: we honor our heritage by being socially, professionally, financially, and environmentally responsible. We believe in our accountability to our constituents, each other, and ourselves.
    $16.7 hourly 9d ago
  • Welcome Center Staff - West Boise YMCA

    Treasure Valley Family YMCA 4.1company rating

    Boise, ID jobs

    Our West Boise YMCA is seeking to add to the Welcome Center Staff. This individual will be responsible for creating a friendly, helpful, welcoming atmosphere for everyone as they enter the Y. This is a fast-paced, highly social environment, that requires computer proficiency and the ability to stand for the duration of your shift. Ideal candidates will be successful multitaskers with excellent customer service and interpersonal communication skills. Serving over 20,000 active youth, adult, and family members, the West Branch of the Treasure Valley Family YMCA helps members lead a healthier, happier life. Facility amenities and features include six fitness studios, three racquetball courts, full-court basketball gym, youth activity center, climbing wall, 50-meter swimming pool, and training pool. Schedule: This is a part-time position averaging 11 hours per week. Schedule requirement is Monday, 1:00pm-4:00pm, Tuesday, 3:00pm-7:00pm and Thursday, 9:00am - 1:00pm. Responsibilities: * Develop intentional relationships and engage members to deepen their relationship to the Y Cause and support them in meeting the seven Cause Measurement goals. * Serve as a point of contact for members, staff, volunteers, vendors, and guests, providing accurate information about Y programs, membership, financial assistance, policies, etc., using the Y voice attributes and discretion. Assist in connecting them to appropriate Y staff and programs. * Use databases and software to create memberships, complete program registration, update member information, and check-in members and guests, maintaining appropriate confidentiality. * Perform financial transactions accurately and maintain a balanced till. * Resolve member concerns, resolve conflicts within scope of position, address safety concerns, and follow cancellation-saves procedures. * Offer financial assistance in response to program and membership inquiries. * Field and resolve membership concerns and inform supervisor of unusual situations or unresolved issues. Qualifications: * Previous customer service, sales, or related experience. * Basic computer and office skills. * Must be able to engage others in conversations and make all people feel welcome. * Ability to respond calmly and quickly to safety and emergency situations. * Must have good interpersonal and communications skills and be sensitive, adaptable, professional, and articulate when dealing with others. * Must be able to maintain confidentiality. Welcoming and Inclusion: At the Y, we welcome everyone whose behavior adheres to our core values of caring, honesty, respect, and responsibility. We advance our cause by building a stronger and more equitable community where everyone has the opportunity to learn, grow, thrive, and reach their full potential with dignity. The Y is a force for building bridges among all people-regardless of ability, age, birthplace, cultural background, ethnicity, faith, gender, gender identity, ideology, income, race, or sexual orientation. The Y is for all. How To Apply: External candidates must complete an online application. If you have any questions regarding the position, please visit our website at ******************* or contact ********************. All current and previous YMCA staff must apply through their UKG account, and updated resume and cover letter is recommended
    $22k-25k yearly est. Easy Apply 60d+ ago
  • Customer Service Representative

    Easterseals-Goodwill Northern Rocky Mountain Brand 3.9company rating

    Idaho Falls, ID jobs

    Apply at: ***************** Greets and assists guests and/or donors. Retail duties will include replenishing stock and/or removing merchandise from the sales floor, changing and maintaining displays, and helping to keep store neat and clean. Performs duties according to the established Best Practices of ESGW. The Customer Service Rep position requires a demonstration of competence in cashiering. Must be willing to be flexible in work assignments to satisfy store needs. Must be cross-trained and assist in all aspects of retail operations, as directed. Duties include, but are not limited to: Ensures guest service standards are met. Utilizes the “Guest Ready” book to help keep the store clean and organized. Acknowledges and greets guests who come within 10 feet. Asks guests to “Round-Up” to generate funds to support programs. Accurately processes guest merchandise-return transactions. Witnesses Team Member purchases, according to policy. Completes quarterly Safety Analysis. Monitors potential safety hazards, reports them, and helps correct them. Assists with Asset Protection measures by acknowledging guests and alerting supervisors/managers of suspicious behaviors. Applies Guest Service standards; providing clean and organized work area at check stands. Demonstrates reliability, communicates constructively, listens actively, and shares willingly with the team. Requirements Knowledge of merchandise, cash register operations, and change-making. Ability to work with people having different abilities. Able to perform repetitive tasks independently. Knowledge of current trends helpful. Must be able to work flexible hours, days, evenings, and weekends. Available to work all shifts (weekends and nights a must). All positions require the completion of a background check. Acknowledging or having criminal convictions does not constitute an automatic bar to employment. Physical Requirements Requires standing, stooping, bending, and carrying for entire shift (excluding break times). Requires the use of hands for simple grasping, pushing and pulling, and fine manipulation. Requires standing, stooping, bending, or carrying for extended periods. Requires moving 20-100 pounds by lifting, team lifting, or with mechanical assistance. Requires tolerance to extreme changes in temperature and humidity. Ability to move independently or with reasonable accommodation within the facility and community. Applicant must be physically and mentally able to perform all job requirements. Able to stand, stoop, bend, or carry for extended periods. Able to move 20-100 pounds by lifting, team lifting, or with mechanical assistance. Able to go up and down steps. Tolerance to extreme changes in temperature and humidity. Experience 0-2 years High school/Equivalent Knowledge of merchandise, cash register operations, and change-making. Ability to work with people having different abilities. Able to perform repetitive tasks independently. Knowledge of current trends helpful. Ability to work flexible hours, days, evenings, and weekends. Available to work all shifts desired. Easterseals-Goodwill offers a comprehensive & competitive benefits package including: Medical, Vision, Dental, and Voluntary Products Paid Time Off (PTO) 401(k) Retirement Plan + up to 4% contribution Tuition Assistance Flexible Spending + Health Savings Accounts 10% Discount on ESGW Services Employee Wellness Program 30% Discount at Goodwill Stores Easterseals-Goodwill is a 501(c)(3) nonprofit organization and is a qualifying employer for the Public Service Loan Forgiveness (“PSLF”) program. Under the PSLF, you may be eligible for student loan forgiveness on qualifying loans under specific terms. Contact your loan provider for more information. Easterseals-Goodwill (ESGW) is an equal-opportunity employer and encourages all qualified applicants to apply. We are committed to maintaining a recruitment process that is fair and accessible to everyone. Our goal is to foster a workplace that values diverse perspectives and creates an environment where individuals from various backgrounds feel respected and supported. We do not discriminate based on race, color, religion, sex, gender identity or expression, sexual orientation, national origin, age, disability, genetics, or veteran status, in accordance with applicable laws. If you need assistance or accommodation during the application process, please inform us, and we will do our best to provide appropriate support.
    $26k-30k yearly est. 8d ago
  • Residential Services Advocate

    Safeplace 3.5company rating

    Olympia, WA jobs

    Job DescriptionSalary: $24.34 $26.34 hourly (DOE) Olympia SafePlace is a nonprofit organization providing crisis intervention, advocacy, and support services to survivors of domestic and sexual violence. We are committed to anti-oppression work, social justice, and trauma-informed care in all aspects of our services. Benefits: Medical, dental, vision; paid holidays and paid time off in accordance with agency policy and procedure; Employee Assistance Program; retirement benefits upon meeting eligibility requirements. Available Positions: 1 Shifts Available: Fri-Sun 6:45 a.m. to 7:15 p.m. Position Summary The Residential Services Advocate is responsible for providing confidential, survivor-centered support and advocacy to individuals who have experienced domestic and sexual violence. This includes crisis intervention, safety planning, emotional support, information and referrals, shelter intake, answering crisis line calls, and providing system navigation support for housing, medical, or other needs. The advocate also works collaboratively with community partners to improve survivor access to resources and ensures that the daily living needs of clients residing in emergency shelter are met. This position requires occasional flexibility to cover phone advocacy needs for sexual assault response shifts outside of the regular work schedule. Key Responsibilities Provide trauma-informed, culturally responsive support to domestic violence and sexual assault survivors of all genders and backgrounds. Staff the 24-hour crisis line and participate in coverage for phone advocacy for sexual assault response program. Conduct intakes for emergency shelter and ongoing advocacy in person with shelter residents, supporting day-to-day living needs and system navigation for housing and other resources. Assist with safety planning, housing navigation, coordinated entry connection and resource referrals. May assist with shelter unit turnover and ensuring that all program spaces are safe, clean, functional and trauma-informed. Maintain accurate knowledge of relevant community resources. Maintain accurate and confidential documentation in accordance with organizational policies and state/federal guidelines. Accurately record time worked and partner with manager and teammates to ensure program coverage. Accurately log service hours with each client. This position is expected to log a minimum of 18 hours of direct client advocacy per week. Collaborate with staff and community partners to improve trauma-informed response systems. Participate in regular supervision, team meetings, and ongoing training. Provides occasional transportation for shelter residents using a company vehicle to medical, legal, employment, and other essential appointments as needed as staffing and coverage allows. Qualifications Required: Associates degree in social work, social services, criminal justice, or related field. One years experience working with survivors of trauma, sexual violence, or marginalized communities, or any equivalent combination of education and experience. Commitment to social justice, anti-oppression, and survivor-centered practices. Strong communication and emotional resilience skills. Ability to maintain confidentiality and clear boundaries. Available for on-call phone advocacy shifts, including evenings and weekends, as needed. Completion of 30+ hours of domestic violence and sexual assault advocacy core training (or willingness to complete upon hire). Valid drivers license and reliable transportation. Familiarity with Thurston County resources and social service systems. Adherence to SafePlace mission, vision, values and philosophy. Preferred: Fluency in a second language (especially Spanish, ASL, or other commonly spoken languages in Thurston County). CPR/First Aid certification. Interpersonal & Communication Skills To perform this job successfully, an individual must possess the following interpersonal skills: Brings and maintains high level of enthusiasm and employee engagement to the organization. Ability to respond to crisis, set limits and maintain healthy boundaries. Ability to manage personnel issues and conflicts with confidentiality, fairness, and respect with a diverse staff. Ability to maintain a positive attitude in a fast-paced work environment. Open to being part of a collaborative team environment with a diverse staff. Flexibility and the ability to accommodate both staff and clients. Engages with supervisor, teammates, staff, volunteers, and clients in a positive manner. Embraces the following SafePlace values in all interactions with staff, volunteers, and clients: Reasoning, Math, and Technical Skills To perform this job successfully, an individual must possess the following reasoning abilities: Ability to identify and solve problems and deal with a variety of variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Ability to identify gaps in standardized procedures and formulate proposed solutions. Ability to accurately add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions and decimals. Ability to compile statistics and report them in an understandable form. Basic computer skills using Office 365 Knowledge of Publisher and Power Point programs preferred. Certificates, Licenses, Registrations SafePlace initial ACT training certification. Valid drivers license and current automobile liability insurance. CPR/First aid training certifications preferred. Language Proficiency Certification preferred. (Must pass written language proficiency test) Functional Area Breakdown Direct delivery service to DV/SA survivors that includes drop-in advocacy, advocacy off-site at partner locations, system navigation and advocacy and back up support for education and outreach activities. Includes after-hours SARP response. Representing SafePlace at relevant task forces and partner meetings, maintain systems advocacy relationships, and community collaboration. Data tracking (InfoNet), create and maintain client files, contribute to other data or reports. Participating in required training and ongoing professional development related to advocacy, management, and compliance.
    $24.3-26.3 hourly 2d ago
  • Residential Services Advocate

    Safeplace 3.5company rating

    Olympia, WA jobs

    Olympia SafePlace is a nonprofit organization providing crisis intervention, advocacy, and support services to survivors of domestic and sexual violence. We are committed to anti-oppression work, social justice, and trauma-informed care in all aspects of our services. Benefits: Medical, dental, vision; paid holidays and paid time off in accordance with agency policy and procedure; Employee Assistance Program; retirement benefits upon meeting eligibility requirements. Available Positions: 1 Shifts Available: Fri-Sun 6:45 a.m. to 7:15 p.m. Position Summary The Residential Services Advocate is responsible for providing confidential, survivor-centered support and advocacy to individuals who have experienced domestic and sexual violence. This includes crisis intervention, safety planning, emotional support, information and referrals, shelter intake, answering crisis line calls, and providing system navigation support for housing, medical, or other needs. The advocate also works collaboratively with community partners to improve survivor access to resources and ensures that the daily living needs of clients residing in emergency shelter are met. This position requires occasional flexibility to cover phone advocacy needs for sexual assault response shifts outside of the regular work schedule. Key Responsibilities Provide trauma-informed, culturally responsive support to domestic violence and sexual assault survivors of all genders and backgrounds. Staff the 24-hour crisis line and participate in coverage for phone advocacy for sexual assault response program. Conduct intakes for emergency shelter and ongoing advocacy in person with shelter residents, supporting day-to-day living needs and system navigation for housing and other resources. Assist with safety planning, housing navigation, coordinated entry connection and resource referrals. May assist with shelter unit turnover and ensuring that all program spaces are safe, clean, functional and trauma-informed. Maintain accurate knowledge of relevant community resources. Maintain accurate and confidential documentation in accordance with organizational policies and state/federal guidelines. Accurately record time worked and partner with manager and teammates to ensure program coverage. Accurately log service hours with each client. This position is expected to log a minimum of 18 hours of direct client advocacy per week. Collaborate with staff and community partners to improve trauma-informed response systems. Participate in regular supervision, team meetings, and ongoing training. Provides occasional transportation for shelter residents using a company vehicle to medical, legal, employment, and other essential appointments as needed as staffing and coverage allows. Qualifications Required: Associate's degree in social work, social services, criminal justice, or related field. One year's experience working with survivors of trauma, sexual violence, or marginalized communities, or any equivalent combination of education and experience. Commitment to social justice, anti-oppression, and survivor-centered practices. Strong communication and emotional resilience skills. Ability to maintain confidentiality and clear boundaries. Available for on-call phone advocacy shifts, including evenings and weekends, as needed. Completion of 30+ hours of domestic violence and sexual assault advocacy core training (or willingness to complete upon hire). Valid driver's license and reliable transportation. Familiarity with Thurston County resources and social service systems. Adherence to SafePlace mission, vision, values and philosophy. Preferred: Fluency in a second language (especially Spanish, ASL, or other commonly spoken languages in Thurston County). CPR/First Aid certification. Interpersonal & Communication Skills To perform this job successfully, an individual must possess the following interpersonal skills: Brings and maintains high level of enthusiasm and employee engagement to the organization. Ability to respond to crisis, set limits and maintain healthy boundaries. Ability to manage personnel issues and conflicts with confidentiality, fairness, and respect with a diverse staff. Ability to maintain a positive attitude in a fast-paced work environment. Open to being part of a collaborative team environment with a diverse staff. Flexibility and the ability to accommodate both staff and clients. Engages with supervisor, teammates, staff, volunteers, and clients in a positive manner. Embraces the following SafePlace values in all interactions with staff, volunteers, and clients: Reasoning, Math, and Technical Skills To perform this job successfully, an individual must possess the following reasoning abilities: Ability to identify and solve problems and deal with a variety of variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Ability to identify gaps in standardized procedures and formulate proposed solutions. Ability to accurately add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions and decimals. Ability to compile statistics and report them in an understandable form. Basic computer skills using Office 365 Knowledge of Publisher and Power Point programs preferred. Certificates, Licenses, Registrations SafePlace initial ACT training certification. Valid driver's license and current automobile liability insurance. CPR/First aid training certifications preferred. Language Proficiency Certification preferred. (Must pass written language proficiency test) Functional Area Breakdown Direct delivery service to DV/SA survivors that includes drop-in advocacy, advocacy off-site at partner locations, system navigation and advocacy and back up support for education and outreach activities. Includes after-hours SARP response. Representing SafePlace at relevant task forces and partner meetings, maintain systems advocacy relationships, and community collaboration. Data tracking (InfoNet), create and maintain client files, contribute to other data or reports. Participating in required training and ongoing professional development related to advocacy, management, and compliance.
    $41k-48k yearly est. 28d ago
  • Blood Collection Staff - Customer Service

    American Red Cross 4.3company rating

    Twin Falls, ID jobs

    Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us-Where your Career is a Force for Good! Job Description: We provide Paid-Training - no prior medical experience required! Joining The American Red Cross is like nothing else - it's as much something you feel as something you do. You become a vital part of the world's largest humanitarian network. Joining a team of welcoming individuals who are exceptional, yet unassuming. Diverse, yet uncompromising in unity. You grow your career within a movement that matters, where success is measured in people helped, communities made whole, and individuals equipped to never stop changing lives and situations for the better. When you choose to be a force for good, you'll have mentors who empower your growth along a purposeful career path. You align your life's work with an ongoing mission that's bigger than all of us. As you care for others, you're cared for with competitive compensation and benefits. You join a community that respects who you are away from work as much as what you do while at work. Where Your Career is a Force for Good! WHAT YOU NEED TO KNOW (Job Overview): When you join our team you will be utilizing your healthcare and/or customer service skills to assist with every step of the blood collection process. This includes collaborating with your team to transport and setup equipment at the collection sites in local communities, creating a welcoming and comfortable environment for volunteer donors, and following all safety procedures while collecting lifesaving blood donations that are delivered to hospitals. The Red Cross offers paid phlebotomy training with the ability to grow your healthcare skills and career within the nation's top humanitarian organization. To learn more about being a phlebotomist and the impact you can make in this position, watch this short video: rdcrss.org/lifesavingrole WHERE YOUR CAREER IS A FORCE FOR GOOD (Key Responsibilities): Take the time to personally connect with donors - listen to their stories and help them understand how impactful their donation is. Collaborate with your teammates to create a welcoming and friendly environment so our volunteer donors feel comfortable coming back again and again. Be detailed oriented all day, every day. This ensures that the blood you collect meets goals, regulatory requirements and can be safely transfused May drive Red Cross vehicles and you will work with the team to setup and tear down equipment at the donation sites. Position may require a minimum height of 60 inches to ensure the ability to safely operate Red Cross vehicles. Standard Schedule (Twin Falls, Idaho): To best meet the needs of our donors and community, staff work a variable schedule which may include early mornings, late nights, weekends, and holidays. Overnight travel may be required in some locations. Schedule is provided two to three weeks in advance Pay Information: Starting rate $18.00/hour. WHAT YOU NEED TO SUCCEED (Minimum Qualifications): High school diploma or equivalent is required Customer service experience and effective verbal communication skills are required A current, valid driver's license with a good driving record is required. Physical requirements may include the ability to lift, push or pull heavy weights up and down ramps and stairs, good manual dexterity, the ability to sit or stand for long periods of time and adapt to long, irregular hours and frequent schedule changes are required. Position may require a minimum height of 60 inches to ensure the ability to safely operate Red Cross vehicles. At the American Red Cross, we conduct many mobile blood drives at businesses, schools and many other locations. All staff work as a team to setup and tear down the equipment required to conduct a mobile blood drive. Basic computer skills are required. Must be proficient with Microsoft office applications. WHAT WILL GIVE YOU THE COMPETITIVE EDGE (Preferred Qualifications): Prior healthcare or phlebotomy experience (CNA, MA, EMT, etc.) Prior leadership experience BENEFITS FOR YOU: As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive package includes: Medical, Dental, and Vision plans Health Spending Accounts & Flexible Spending Accounts PTO: Starting 15 days a year; based on type of job and tenure Holidays: 11 paid holidays comprised of six core holidays and five floating holidays 401K with up to 6% company match Paid Family Leave Employee Assistance Disability and Insurance: Short + Long Term Service Awards and recognition Apply now! Joining our team will provide you with the opportunity to make your career a force for good! The American Red Cross is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, San Diego Fair Chance Ordinance, the California Fair Chance Act and any other applicable state and local laws. AmeriCorps, the federal agency that brings people together through service, and its partners - the Peace Corps, AmeriCorps Alums, National Peace Corps Association, and the Service Year Alliance - launched Employers of National Service to connect national service alumni with opportunities in the workforce. American Red Cross is proud to be an EONS partner and share our employment opportunities with the network of organizations. Interested in Volunteering? Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
    $18 hourly Auto-Apply 13d ago
  • Manufacturing Customer Service Representative

    Skookum Contract Services 4.3company rating

    Auburn, WA jobs

    Type: Non-Exempt Work Schedule: Full-time (Monday - Friday, 7:00 am - 3:30 pm) Compensation: $26.44 - $31.25 per hour (Competitive Wage Dependent on Experience) Benefits: Tessera is proud to offer a comprehensive compensation and benefits package to our eligible part-time and full-time employees. Medical, Dental, Vision, Life & Short-Term Disability Insurance Elective 401(k) retirement plan with employer match after 90-days of employment. Tessera will match 0.5% for every 1% up to 6%. Funds are subject to vesting. Flexible Spending Accounts for both medical and dependent care 7 paid federal holidays, accrual of 10 paid days of vacation at the start of employment, paid sick leave Potential shared earning bonus Tuition assistance is available after 1 year of employment and potential scholarships for qualified dependents Professional development, certifications, and training opportunities Verizon wireless discount Employee Assistance Program (EAP), and an engaging wellness program Public Service Loan Forgiveness eligibility for full-time employees Tessera is dedicated to “Creating Opportunities for People with Disabilities” by hiring and supporting individuals with disabilities as well as veterans with disabilities. We take pride in our purpose-driven culture, our core values - Inclusion, Partnerships, Integrity - and our commitment to providing a safe and respectful work environment to our employees. Tessera is seeking an experienced Manufacturing Customer Service Representative to join our manufacturing team in Auburn, Washington. The Manufacturing Customer Service Representative manages customer expectations, drives internal execution across all departments, and ensures the program is delivered on time, within scope, and in accordance with contractual and quality requirements. Typical duties include but are not limited to: Lead the execution of customer programs, ensuring alignment with technical, delivery, and cost objectives. Leads internal coordination between engineering, operations, supply chain, and quality to meet customer milestones. Monitor and communicate program status to both the customer and internal stakeholders through regular reports, reviews, and meetings. Own the customer due dates from contract kick-off through delivery, ensuring satisfaction and repeat business. Handle contract deliverables, change requests, and scope adjustments in coordination with the sales director. Drive resolution of customer concerns or issues in a timely, professional manner. Track key performance indicators (KPIs) including on-time delivery, quality, and responsiveness. Support new business proposals, RFQs, and pricing discussions for follow-on work or new opportunities. All Other Duties as Assigned. Qualifications: Bachelor's degree in Engineering or related field is preferred. 3 - 5 years of previous program or account management experience in aerospace, defense, or manufacturing industry is required. Familiarity with AS9100, ITAR and other compliance/regulatory frameworks is preferred. Physical Requirements: Employees must have the ability to perform the following physical demands for extended periods of time with or without assistance. The physical demands of this position may be reasonably accommodated for individuals with disabilities to perform the essential functions on a case-by-case basis. Must be able to lift and/or move up to 50 pounds. May be required to reach, kneel, walk, stand, and use repetitive motion for several hours at a time based on position duties. Work may require repetitive motion, reaching, lifting, kneeling, and walking. Standing or sitting for several hours at a time, climbing in and out of a vehicle, and up and down stairs may also be required. Must have the perseverance to work effectively under pressure for extended periods of time. Requirements: A valid state driver's license is required with the ability to obtain and maintain coverage by Tessera's insurance. Access to a federal military installation requires a REAL ID-compliant driver's license or an acceptable alternative, such as a U.S. passport or military ID, in accordance with the REAL ID Act. Please visit this website for more information: **************************** Must be able to obtain and maintain applicable security clearances and installation access. A background check and E-Verify will be conducted for this position. *** Access to a federal military installation requires a REAL ID-compliant driver's license or an acceptable alternative, such as a U.S. passport or military ID, in accordance with the REAL ID Act. Please visit this website for more information: **************************** To Apply: Visit our website at *************** to complete an application. Current Employees: need to log into their Workday to apply through the Jobs Hub . Please reach out to your Recruiter if you need assistance. Tessera is a national non-profit, government contractor that is dedicated to “Creating Opportunities for People with Disabilities” through hiring and supporting individuals with disabilities and veterans with disabilities. We take pride in our mission-focused culture, our Core Values, Diversity, Partnership, Commitment, Integrity, and Quality, and our dedication to providing a safe and respectful work environment to our employees. Individuals with disabilities are encouraged to apply. Tessera is here to help you with the recruitment process. If you require an accommodation or support, please contact us at ************** ext. 349, or email **********************. Tessera is an Equal Opportunity Employer - Women/Minority/Veteran/Disabled - Tessera participates in E-Verify
    $26.4-31.3 hourly Auto-Apply 23d ago
  • On Call Engagement Specialist

    Share 4.0company rating

    Vancouver, WA jobs

    On call staff may cover day, swing or graveyard shifts at all of our facilities which include four full time shelters and Housing First facility. These temporary positions, in our low-barrier facilities, serve people who are experiencing houselessness. Staff for our Winter Hospitality Overflow (WHO) shelters work November 1st through March 31st. Shifts are 6:00 pm to midnight as well as the overnight shift seven days per week. These temporary positions, in our low-barrier shelters, serve people who are experiencing houselessness. The On-call Engagement Specialist is responsible for creating a comfortable, safe environment for families and individuals who have been experiencing houselessness, some of whom are accessing services for the first time. Our programs are low-barrier. All staff and residents are expected to be kind and respectful towards each other and the property. Major Duties and Responsibilities Engage with families and/or singles through the transition from shelter to permanent housing. Provide referrals and assistance as needed. Create a supportive environment by communicating with residents in a kind, friendly and encouraging manner. Communicate and enforce rules and policies. Communicate with the previous shift to receive pertinent information about residents, schedules, shelter activities, volunteers, etc. Work as a team to ensure appropriate and complete client service. Respond to crisis situations, disagreements, unattended children, medical emergencies, domestic violence. Evaluate incidents of potential or actual conflict; determine and initiate appropriate course of action. Perform urgent and immediate first aid and/or CPR as needed. Regularly inspect the shelter to maintain cleanliness, security and safety of residents, and to assure compliance with rules and regulations. Assist volunteers and residents in meal preparation, service and clean up. Network with social service agencies to provide information and referral services to the residents. Record observations and resident/shelter activities in daily log. Enter all required information into HMIS (Houseless Management Information System) database Perform related duties as assigned. Knowledge, Skills and Abilities Knowledge, or the ability to acquire, of the needs and problems of the houseless, low-income, elderly, disabled or others with special needs; interview techniques to gather information from clients; crisis intervention techniques; and urgency basic first aid. Ability to establish and maintain effective communication with a wide and diverse range of people, particularly the houseless; defuse and resolve potentially volatile actions of residents; coordinate house cleaning schedules and insure effective accomplishment of tasks; work independently for extended periods of time; read, interpret, communicate, and follow simple written instructions; complete routine forms and reports. Work Environment and Physical Demands The nature of the work involves working in a group living situation with low-income, people who are experiencing houselessness. Occasional first aid may involve exposure to blood and other bodily fluids. Proper training will be given. Minimum Qualifications One (1) years of direct experience providing human services to target populations such as houseless, low-income, elderly, or people with disabilities. Two (2) years of college level course work with an emphasis in social or behavioral sciences and experience providing direct human services. Computer skills including knowledge of Excel, Word, e-mail and the Internet. Knowledge or the ability to obtain the knowledge of the HMIS database. Possess or be able to obtain CPR and basic first aid certification
    $43k-55k yearly est. 60d+ ago
  • Engagement Specialist

    Share 4.0company rating

    Vancouver, WA jobs

    Share provides a wide spectrum of services ranging from street outreach, hunger response, and emergency shelter to housing and asset building. We offer individuals services, resources, and the tools they need to end their houselessness, secure housing, and maintain that housing. We seek bright, driven people who are passionate about social justice and who want challenging career opportunities that deliver personal and professional fulfillment. Our dedicated and energetic employees provide essential services to a vulnerable population. We take pride in making a difference in the lives of so many every day. Share recognizes that our employees are the foundation for our organization as well as our heart and soul. Share has a generous and robust benefit package including 4 weeks of PTO, a wellness program, a matched 401(k) and health, dental and life insurance. We encourage a culture of supportive compassion for our participants, co-workers, and volunteers. Share's Mission: Share believes every person counts. Together we pursue a stronger community by building relationships, advocating for equitable access to housing and food stability while empowering every individual to grow and thrive. DEI Statement: Share wants to be part of a community that brings about change. We are committed to actively working to dismantle racist systems, focusing on sustainable solutions to structural racism, police violence, and inequitable economic, health care, and education systems. It requires all institutions, including ours, to ask what more we can and should do to live our commitments to diversity, equity, and inclusion - and we must be brave enough to make changes. Job Summary: The Engagement Specialist provides staffing at all of Share's 24-hour facilities, including our shelters and Lincoln Place Apartments. Engagement specialists focus on safety, client engagement, and supporting clients in decreasing their barriers to housing. The facilities are low barrier providing shelter or housing and crisis intervention, emotional support, harm reduction and resource coordination. Potential Available shifts: Day: 8:00 am to 5:00 pm, Swing 4:00 pm to Midnight. Overnight Midnight - 8:00 am Location: Shelter Sites: Share House Mens Shelter, WHAT (Women's Shelter), Family Shelters or Lincoln Place Summary of essential job functions and responsibilities: Work with the Program Director and other Engagement Specialists to ensure that the facilities are safe and welcoming to a broad diversity of people experiencing homelessness including people of all races, nationalities, languages, ages, abilities. Provide conflict resolution by encouraging positive methods for problem solving Assist clients with creating and working on goals and a housing plan Provide basic needs assistance including clothing, blankets, bedding and other items in a fair and equitable manner to residents. Provide crisis intervention to clients and notify police, fire, and emergency medical or other emergency personnel if warranted by events in the building. Meet with supervisor and participate in department staff meetings and staff training. Maintain accurate, complete, up-to-date daily documentation of residents served and their basic demographic information. Enter data and case documentation into ServicePoint. Communicate with co-workers and supervisor in person, over email, and through Microsoft 365 applications Develop and maintain a positive relationship with residents and other employees Other duties as assigned. Minimum Qualifications: Experience: Position requires a minimum of one (1) years' experience in a related field, specifically with people experiencing homelessness or low-income individuals. Experience in dealing with substance use disorders, mental health concerns and crisis intervention desired. Knowledge and Skills: Social and economic issues create poverty, working successfully with practices and techniques related to people with low income to achieve greater self- sufficiency. Knowledge of local social service resources/providers Understanding of the housing first model, harm reduction and strength-based case management Effective problem-solving skills Strong communication and interpersonal skills Proficient in written and oral communication Show strong leadership abilities Strong organizational skills and ability to follow through from beginning to end on tasks and projects Basic principles of confidentiality, crisis de-escalation, assertive engagement, and trauma informed care. Be culturally sensitive to diverse client populations Prepare and maintain clear, accurate, complete, and timely records Maintain strict confidentiality and professional boundaries with all clients served Understand and follow complex written and oral instructions, guidelines, and procedures Work independently and at the same time be a vital and contributing part of a team. Education: Bachelor's Degree in a related field highly desirable.
    $43k-55k yearly est. 60d+ ago
  • Engagement Specialist I (part-time)

    Catholic Community Services of Western Washington 4.2company rating

    Kent, WA jobs

    Description can be found here: ********************************* inforcloudsuite. com/hcm/Jobs/form/JobBoard%28CCS,EXTERNAL%29. JobSearchCompositeForm?csk. JobBoard=EXTERNAL&csk. HROrganization=CCS&menu=JobsNavigationMenu. NewJobSearch#Engagement+Specialist+I+%28part-time%29
    $44k-55k yearly est. 46d ago
  • Customer Experience Agent

    Safe Streets USA LLC 3.7company rating

    Rexburg, ID jobs

    Job DescriptionWe are looking for outgoing, detail-oriented candidates to join our Customer Experience team, providing vital support in a thriving workplace! This is a critical branch of our operations here at SafeStreets USA to provide home security to our clients and maintain a 5-star experience. Our Customer Experience Agents will both take inbound and make outbound calls to service customers, including scheduling services and new installations for ADT service provided through SafeStreets USA. Computer proficiency is key as you will navigate our customer management relation tool (Salesforce) to update orders, inventory equipment, collect billing, and input other various forms of customer information. Strong interpersonal skills are also necessary as you will coordinate with both technicians and customers alike to resolve any issues hindering installation or a new service. Job Type: Full-time (Possibility for part-time based on experience/schedule) Hourly: $11.00 - $13.00 (Based on experience + bilingual ability, with opportunity to grow up to $17.00 as skills are developed) - Supplemental pay available through commission Benefits: 401(k) Dental insurance Health insurance Paid time off Vision insurance Schedule: 8 hour shift Monday to Friday Weekend availability Ability to commute/relocate: Rexburg, ID 83440: Reliably commute or planning to relocate after starting work (Required) Applicants have rights under Federal Employment Laws. FMLA - ************************************* EEO- ****************************************************************** EPPA - ******************************************
    $11-13 hourly 7d ago
  • Customer Experience Agent

    Safe Streets 3.7company rating

    Rexburg, ID jobs

    We are looking for outgoing, detail-oriented candidates to join our Customer Experience team, providing vital support in a thriving workplace! This is a critical branch of our operations here at SafeStreets USA to provide home security to our clients and maintain a 5-star experience. Our Customer Experience Agents will both take inbound and make outbound calls to service customers, including scheduling services and new installations for ADT service provided through SafeStreets USA. Computer proficiency is key as you will navigate our customer management relation tool (Salesforce) to update orders, inventory equipment, collect billing, and input other various forms of customer information. Strong interpersonal skills are also necessary as you will coordinate with both technicians and customers alike to resolve any issues hindering installation or a new service. Job Type: Full-time (Possibility for part-time based on experience/schedule) Hourly: $11.00 - $13.00 (Based on experience + bilingual ability, with opportunity to grow up to $17.00 as skills are developed) - Supplemental pay available through commission Benefits: 401(k) Dental insurance Health insurance Paid time off Vision insurance Schedule: 8 hour shift Monday to Friday Weekend availability Ability to commute/relocate: Rexburg, ID 83440: Reliably commute or planning to relocate before starting work (Required) Applicants have rights under Federal Employment Laws. FMLA - ************************************* EEO- ****************************************************************** EPPA - ******************************************
    $11-13 hourly 60d+ ago
  • Wellness Representative

    South Sound YMCA 4.1company rating

    Olympia, WA jobs

    Leadership Level: Leader Revision Date: 03/27/2020 This position supports the work of the Y, a leading nonprofit, charitable organization committed to strengthening community through youth development, healthy living and social responsibility. The Wellness Representative monitors the Well-Being Center to ensure guidelines are being followed. The incumbent conducts fitness orientations as scheduled. The employee also acts as a liaison and an advocate for YMCA Health & Well-Being programs. OUR CULTURE: Our mission and core values are brought to life by our culture. In the Y, we strive to live our cause of strengthening communities with purpose and intentionality every day. We are welcoming: we are open to all. We are a place where you can belong and become party of the Y family. We are genuine: we value you and embrace your individuality. We are hopeful: we believe in you and your potential to become a catalyst in the world. We are nurturing: we support you in your journey to develop your full potential. We are determined: above all else, we are on a relentless quest to make our community stronger beginning with you. ESSENTIAL FUNCTIONS: Develops positive relationships with participants and provides motivational support and guidance Increases participant awareness of all healthy lifestyle factors Encourages member and parent involvement and identifies potential volunteers Attends staff meetings and approved trainings as required Responsible for cleanliness and safety of Fitness Floor space and equipment and reports equipment problems when they occur Ensures member safety, responds to, and reports all accidents and incidents Conveys basic knowledge of all YMCA Health and Wellness program areas to participants and refers members to the appropriate program director or staff when appropriate Tracks, monitors, evaluates and transitions program participants when needed May assist or lead Fitness Center Orientation and Youth Strength Training LEADERSHIP COMPETENCIES: Communication & Influence Developing Self & Others Emotional Maturity QUALIFICATIONS: High school education or equivalent preferred. Two or more years of experience as a class leader or instructor, or equivalent. Relevant certifications based on specialty class being offered. Upon hire: * Current Child & Infant and Adult CPR, AED and First Aid certification must be obtained within 30-days of hire and be current throughout length of employment. South Sound YMCAs - New Employee Orientation must be completed within 45-days of hire. Obtained within the first 90-days: * The following Y-USA courses must be completed: Orientation to Healthy Living at the Y within 30 days of hire, Wellness Center at the Y within 30 days of hire. Foundations of Listen First within 90 days of hire. WORK ENVIRONMENT & PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Ability to set up, move and store class equipment and lift up to 45 lbs. Ability to respond to safety and emergency situations. * Sufficient strength, agility and mobility to perform essential functions and to supervise program activities in a wide variety of indoor and outdoor locations (depending upon the programs).
    $22k-30k yearly est. 8d ago
  • Guest Relations Associate - Full Time

    Museum of The Bible 4.0company rating

    Washington jobs

    Job Title: Guest Relations Associate Employment Status: Full time, Permanent, ONSITE Reports to: Guest Relations Manager Guest Relations Associates will be responsible for delivering an exceptional guest experience and support the mission to invite all people to engage with the Transformative Power of the Bible. You will serve as a main source for museum information and be responsible for operating the museum attractions and selling tickets to MOTB guests, including the paid attractions, guided tours, and memberships. Duties and Responsibilities Champion our mission to invite all people to engage with the transformative power of the Bible. Provide outstanding customer service to museum guests. Follow all guidelines, procedures and policies established by the Guest Relations leadership team. Comfortable speaking to guests both one-on-one and in groups. Candidates will need to be able to stand for long periods of time and lift up to 30 lbs. Effectively offer and sell museum offerings to our highly valued guests: Ticket sales/donations, special exhibits/attractions, memberships, etc. Knowledge of and familiarity with all museum attractions, ticketing systems, galleries, exhibits and programs. Other duties as assigned. Education High School diploma Previous experience in hospitality, museums and/or in customer service preferred. Qualifications and Requirements Outstanding customer service skills. Basic computer literacy (Outlook, Word, Excel) Champion the Museum of the Bible's mission to invite all people to engage with the transformative power of the Bible. Ability to operate effectively as a member of a high-functioning team and be flexible to assist when/where needed in different areas of the museum. Able to work evenings, holidays, and weekends as needed. Must have seven-day availability to work scheduled rotation. Stand for extended periods of time and lift 30 lbs. As needed, inclusion in official or incidental photographs and videos for MOTB and/or guests.
    $30k-39k yearly est. 60d+ ago
  • Guest Services Associate I

    Seattle's Union Gospel Mission 4.0company rating

    Seattle, WA jobs

    Job Description As a Guest Services Associate I, you will collaborate with a staff team to help create a safe, healing welcome center environment for Program Ministries in a Christian residential program. This position is a part of a team to provide information, referrals, and support services for our Ministries guests. They are responsible for providing leadership for the guests, overseeing volunteers and activities, maintaining the facility's safety and cleanliness. Scheduled: Monday - Friday 2:00 pm - 10:30 pm. Starting Pay: $21.68 an hour How you will serve Help maintain a positive, pleasant, and Christian atmosphere while participating in its grace-based ministry. Oversee safety and cleanliness of facility on shift, including bed checks and floor checks. Uphold the guidelines of the Mission, confronting guests and leading them to self-evaluations when necessary. Daily compiles a thorough record of the events on your shift in staff log. Daily communication with other staff via email. Take calls for people looking to get into one of our programs; provide resources when necessary. Complete data entry and documents assigned by your supervisor. Help coordinate support groups and/or classes. Assist with holiday event preparation and coordination. Perform janitorial and maintenance duties as needed. Keep all restrooms stocked with supplies. Perform Urine Analyses and Breathalyzers when needed. Medication observation. Keep donations organized and put away. Monitor incoming people, assisting and directing visitors and guests. Manage office telephones, recording and organizing messages. Assist with administrative tasks. Make keys for the rooms as needed. Attend and participate in all Mission, Division and Department meetings and training, as required. Any other job-related duties as assigned by supervisor. How you qualify Acknowledge and sign the Mission's Statement of Faith (see below) High school diploma or equivalent required. 1 year's customer service experience required. 1 year working in a social services environment preferred. Microsoft Office Skills required. How we support each other Maintains a personal, active relationship with Jesus Christ and is a consistent witness for Him. Faithfully upholds The Mission and your team in prayer. Participates in team devotions as schedule permits. Demonstrates behavior aligned with the Mission's Statement of Faith, Standard of Conduct, policies, and expectations. Effectively represents Jesus Christ to a diverse audience, including our Mission teams, our volunteers, guests and homeless neighbors. Benefits All regular fulltime employees, you are eligible to participate in our generous benefits package: Medical / Dental / Vision Long Term Disability - 100% company paid Basic Life Plan - 100% company paid Voluntary Products EAP and 24/7 Virtual Mental Health - 100% company paid 4 weeks of paid vacation (prorated based on hire date) 11 paid holidays + 1 Floating Holiday Personal Day and Birthday holiday Retirement benefits w/ company match Continuing Education Reimbursement Program Work Environment While performing the duties of this job, the employee is frequently required to stand, walk or sit for extended periods of time, bend, stoop or reach. Occasionally will stand, balance, twist, stoop, kneel and reach with hands/arms. Regularly lifts up to 25 pounds. Specific vision abilities required by this job include close vision, color vision, distance vision, depth perception, and ability to adjust focus. Statement of Faith We believe the Bible is the inspired, infallible, authoritative Word of God. (2 Tim. 3:16-17, 2 Pet. 1:20-21) We believe there is one God, eternally existent in three Persons: Father, Son, and Holy Spirit. Deut. 6:1, Matt. 28:19, Rom. 8:14-17, Eph. 4:4-6, 1 Tim. 2:5, 1 Pet. 1:2 We believe in the deity and humanity of our Lord Jesus Christ: His virgin birth (Luke 1:35, John 1:1-2, John 1:14) His sinless life (Phil. 2:5-11) His miracles (Matt. 4:23) His vicarious and atoning death through His shed blood on the cross, the forgiveness of sins (Rom. 3:23-25, 2 Cor. 5:21, 1 John 2:1-2) His bodily resurrection from the dead (Rom. 8:34, 1 Cor. 15:3-5) His ascension into heaven, now seated at the right hand of the Father (Acts 1:9-11, Heb. 1:3, Heb. 9:24) His future return in power and glory (1 Thess. 4:16-18) We believe that salvation of the lost is possible through the shed blood of the Lord Jesus Christ by faith apart from works, and regeneration by the Holy Spirit. (Eph. 1:7, Eph. 2:8-9, John 1:12, John 3:36, 2 Cor. 5:17, Titus 3:5, John 14:17) We believe in the present ministry of the Holy Spirit by whom Christ indwells each believer enabling them to live a godly life of obedience as they reach for maturity. (John 14:17, Acts 1:8, John 16:13, John 14:26, 2 Cor. 1:21-22, Gal. 5:22-23) We believe in the bodily resurrection of the saved and their eternal life with God. We believe in the bodily resurrection of the unsaved and their eternal separation from God. (1 Cor. 15:20-28, Matt. 25:45-46, Rev. 20:11-15) We believe in the spiritual unity of believers in Christ. (Eph. 2:13-14, Eph. 4:1-6, John 17:20-23, Phil. 2:1-4) Mission Statement To bring the love of Jesus and hope for a new life to our homeless neighbors. Vision Statement To see every homeless neighbor - beloved, redeemed, restored. Pre-Employment This position is subject to pre-employment, criminal background check and must be able to pass a 4-panel drug screen.
    $21.7 hourly 21d ago

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