Goodwill Industries of the Southern Piedmont jobs - 82 jobs

In partnership with the Director, Impact, manages the impact of all services including GOC service partnerships. Provides support to the WFS Leadership and Chief Program Officer by aligning services to impact and by performing the following duties. Essential Duties and Responsibilities Maintains Workforce Services data integrity using statistical analysis methods, such as exception reports, audits, and validation procedures. Performs monthly data reconciliations to identify data irregularities. Presents research, findings, and analyses in a clear, concise, and understandable format to diverse audiences. Plans, organizes, conducts, and evaluates social research. Manages the evolution of participants' personas and program logic model metrics, including grant-based metrics. Manages participants' feedback loop process and facilitation of surveys and participants' input sessions. Plans, organizes, conducts and evaluates social science research. Manages the evolution of participants' personas, program logic models, key performance indicators and grant-based metrics. Manages participants' feedback loop process, survey facilitation, and participant focus group sessions. Collaborates with Goodwill's colleagues regarding process management methodologies to coordinate process improvement efforts within the Workforce Services Division. Creates and edits Workforce Services SOPs, practices, and documentation for assigned initiatives. Analyzes workflow processes to recommend and implement process improvements to ensure efficient program operations. Creates and maintains annual Workforce Service Division documentation for division-wide distribution. Works with program managers, directors, and subject matter experts to garner business requirements and translate business requirements into technical requirements. Facilitates process mapping, storyboarding, and data mapping sessions with program staff. Works closely with the WFS Team to develop tools to enable timely tracking and reports of key metrics and outcomes progress. In collaboration with the data analytics team, provides analysis with a holistic approach to social impact measurement. Creates and oversees quantitative and qualitative assessments to measure Participant's experience and outcomes while in service with Goodwill. Oversees regular program data reporting to share with varied Goodwill internal and external stakeholders monthly or quarterly to assess the effectiveness of services. Continually improves the learning practices across Goodwill services through monitoring, evaluation and data management. Oversees and creates an annual data report that summarizes key data and learnings. Acts as the emissary for the Director, Impact as needed. SUPERVISORY RESPONSIBILITIES This position does not have Supervisory responsibilities. Additional Responsibilities Performs other job-related tasks as assigned by the Director, Impact. LEADERSHIP COMPETENCIES To perform this job successfully, an individual must demonstrate the following competencies defined for a TEAM Leader within Goodwill's Leadership Competency Model and in alignment with our Core Values and Strategic Vision: Mission & Community Oriented: Commitment to Goodwill's Mission & Core Values - Models and champions Goodwill's Mission and Core Values Commitment to Inclusion - Champions inclusion activities, strategies, and initiatives Community & Service Driven - Models high-level services that differentiate Goodwill from other organizations PEOPLE ORIENTED People Oriented: Relationship-Building Skills - Effectively models approachability and openness Communication Skills - Effectively tailors communication to the appropriate audience Commitment to Development - Encourages staff to utilize tools to support their development Results Oriented: Commitment to Quality Results - Encourages staff accountability for meeting goals and producing high-quality results Business Acumen - Effectively transfers learning from one situation to another Stewardship - Effectively works within financial guidelines and reports all financial irregularities immediately to management PERSONAL DEVELOPMENT ORIENTED Personal Development Oriented: Emotional Maturity - Tempers personal emotions and escalates sensitive issues to the appropriate level of management Integrity - Effectively models sound professional ethics Capacity for Change - Champions the awareness and impact of change Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Also listed below are the physical demands that must be met by the team member and the work environment characteristics that the team member will encounter while performing the essential functions of this job. Reasonable accommodation may be made to enable otherwise qualified individuals with disabilities to perform the essential functions. EDUCATION and/or EXPERIENCE Bachelor's degree or equivalent from four-year College in Data Science, Business, Informatics and Analytics field; five years of increasingly responsible experience in, Outcomes and Customer Analytics; Extensive experience working across sectors, building coalitions and influencing teams; or the equivalent combination of education and experience. Masters' degree preferred. Certification in project management, Six Sigma or other process improvement methodology is preferred. CERTIFICATES, LICENSES, REGISTRATIONS Valid Driver's License (Class C), car insurance and reliable automobile.

Use your skills to transform your local community. Goodwill Industries of Northwest North Carolina offers numerous career opportunities with competitive pay, excellent benefits, and the reward of knowing your hard work is helping others. WHY WORK FOR GOODWILL? Goodwill Industries of Northwest North Carolina, Inc. (Goodwill) is a 501(c)(3) nonprofit organization headquartered in Winston-Salem, NC. We employ more than 1,100 team members who are dedicated to our mission of providing employment and training services that help people find jobs and reach financial stability. With 51 retail stores, 20 career centers, and dozens of attended donation centers across a 31-county territory, Goodwill is a complex enterprise offering a wide range of career opportunities. At Goodwill, the work we do makes a difference in the lives of the individuals we serve and, in turn, in the community in which we live. Our business operations provide stability to our organization that is not always enjoyed by nonprofit organizations solely funded by outside sources. Our employees enjoy excellent benefits and a unique work environment that is professional, fast paced, and fulfilling. Our organization's values shape our culture and guide our interactions with program participants, customers, and each other. Our shared commitment to Living the Mission; Promoting Teamwork; Driving Improvement; Taking Responsibility for Actions and Behaviors; and Respecting and Appreciating Others is what makes us successful and inspires all that we do. Want to learn more about Goodwill? Please go to our website: *********************************** JOB DESCRIPTION: If you are someone that enjoys meeting and greeting people and has a warm and friendly personality, then this may be the opportunity for you. To be successful in this role you must be a team player, positive, dependable as well as respectful even while dealing with challenging customers. In exchange Goodwill provides a host of eligible benefits to help support you and your family after meeting a waiting period. Paid Time Off, Pension Plan, Medical & Dental as well as tuition reimbursement, among numerous benefits. Cashiers will be responsible for the following duties: - Cash Register/Customer Service. Store appearance: Rotating stock, tidying and continually keeping the store looking its best. Position may include cross-training in the following areas: Receiving, pricing and stocking donations. (Receivers may occasionally lift and carry up to 50 pounds, and frequently lift and carry 10 to 35 pounds.) Hanging/Inspecting/Tagging textile & clothing in a production style setting. EDUCATION: High School Diploma or equivalent preferred. EXPERIENCE: Production or similar experience preferred. HOURS: Associates should be available to work most store hours, especially on evenings and weekends. Stores are open Monday through Saturday 10am to 8pm, opening at 1PM on Sunday. Pay: $13.50 EOE: E-Verify Employer

Use your skills to transform your local community. Goodwill Industries of Northwest North Carolina offers numerous career opportunities with competitive pay, excellent benefits, and the reward of knowing your hard work is helping others. WHY WORK FOR GOODWILL? Goodwill Industries of Northwest North Carolina, Inc. (Goodwill) is a 501(c)(3) nonprofit organization headquartered in Winston-Salem, NC. We employ more than 1,100 team members who are dedicated to our mission of providing employment and training services that help people find jobs and reach financial stability. With 51 retail stores, 20 career centers, and dozens of attended donation centers across a 31-county territory, Goodwill is a complex enterprise offering a wide range of career opportunities. At Goodwill, the work we do makes a difference in the lives of the individuals we serve and, in turn, in the community in which we live. Our business operations provide stability to our organization that is not always enjoyed by nonprofit organizations solely funded by outside sources. Our employees enjoy excellent benefits and a unique work environment that is professional, fast paced, and fulfilling. Our organization's values shape our culture and guide our interactions with program participants, customers, and each other. Our shared commitment to Living the Mission; Promoting Teamwork; Driving Improvement; Taking Responsibility for Actions and Behaviors; and Respecting and Appreciating Others is what makes us successful and inspires all that we do. Want to learn more about Goodwill? Please go to our website: *********************************** JOB DESCRIPTION: Our Trailer Attendants are the “face of Goodwill” to the donors who drop off their donations at our donation trailer sites. Our Attendants go out of their way to help our donors and to acknowledge our donors' support. Donation Trailer Attendants are able to lift incoming donations (up to 50 lbs.) and will be responsible for the following duties: Unloading donations from donor vehicles and offering/issuing a receipt for every donor, sorting and storing donations in the trailer, and maintaining cleanliness, order and security of the trailer area at all times. This position will require working outside in extreme conditions, but most trailers have some form of heating/cooling (fans). Work requires some physical exertion such as long periods of standing, recurring bending, crouching, reaching, stooping or similar activities. May also require frequent lifting of moderately heavy items up to 35 lbs and for certain positions, frequent climbing of stairs, ladders or step stools may be required. Occasional lifting up to 50 lbs. EDUCATION: High School Diploma or equivalent preferred. EXPERIENCE: Previous customer service experience is preferred. HOURS: Trailers are open Monday-Sunday. Hours will vary depending on location Pay: $13.50 Eoe m/f/vets/disability

Use your skills to transform your local community. Goodwill Industries of Northwest North Carolina offers numerous career opportunities with competitive pay, excellent benefits, and the reward of knowing your hard work is helping others. WHY WORK FOR GOODWILL? Goodwill Industries of Northwest North Carolina, Inc. (Goodwill) is a 501(c)(3) nonprofit organization headquartered in Winston-Salem, NC. We employ more than 1,100 team members who are dedicated to our mission of providing employment and training services that help people find jobs and reach financial stability. With 50 retail stores, 20 career centers, and dozens of attended donation centers across a 31-county territory, Goodwill is a complex enterprise offering a wide range of career opportunities. At Goodwill, the work we do makes a difference in the lives of the individuals we serve and, in turn, in the community in which we live. Our business operations provide stability to our organization that is not always enjoyed by nonprofit organizations solely funded by outside sources. Our employees enjoy excellent benefits and a unique work environment that is professional, fast paced, and fulfilling. Our organization's values shape our culture and guide our interactions with program participants, customers, and each other. Our shared commitment to Living the Mission; Promoting Teamwork; Driving Improvement; Taking Responsibility for Actions and Behaviors; and Respecting and Appreciating Others is what makes us successful and inspires all that we do. Want to learn more about Goodwill? Please go to our website: *********************************** JOB DESCRIPTION: Our Donations Sorters/Pricers are the “face of Goodwill” to the donors who make our work possible. Donations Sorters/Pricers are team-oriented, friendly and go out of their way to help our donors. They are able to lift incoming donations (up to 50 lbs.) and are able to evaluate the merchandise and price it appropriately. We seek individuals who make work a priority and who enjoy meeting high expectations in a fast-paced environment. Donations Sorters/Pricers will be responsible for the following duties: Greeting donors and unloading donated goods. Providing friendly and informed customer service to donors, assisting with receipts. Maintaining a safe and neat work environment- taking pride in the efficiency of their area. Position may include cross-training in the following areas: Cash Register, Hanging/Inspecting/Tagging textile & clothing in a production style setting. Receivers may occasionally lift and carry up to 50 pounds, and frequently lift and carry 10 to 35 pounds. EDUCATION: High School Diploma or equivalent preferred. EXPERIENCE: Production or similar experience preferred. HOURS: Associates should be available to work most store hours, especially on evenings and weekends. Stores are open Monday through Saturday 10am to 8pm, opening at 1PM on Sunday. Pay: $13.50 EOE, E-verify employer

Use your skills to transform your local community. Goodwill Industries of Northwest North Carolina offers numerous career opportunities with competitive pay, excellent benefits, and the reward of knowing your hard work is helping others. WHY WORK FOR GOODWILL? Goodwill Industries of Northwest North Carolina, Inc. (Goodwill) is a 501(c)(3) nonprofit organization headquartered in Winston-Salem, NC. We employ more than 1,100 team members who are dedicated to our mission of providing employment and training services that help people find jobs and reach financial stability. With 51 retail stores, 20 career centers, and dozens of attended donation centers across a 31-county territory, Goodwill is a complex enterprise offering a wide range of career opportunities. At Goodwill, the work we do makes a difference in the lives of the individuals we serve and, in turn, in the community in which we live. Our business operations provide stability to our organization that is not always enjoyed by nonprofit organizations solely funded by outside sources. Our employees enjoy excellent benefits and a unique work environment that is professional, fast paced, and fulfilling. Our organization's values shape our culture and guide our interactions with program participants, customers, and each other. Our shared commitment to Living the Mission; Promoting Teamwork; Driving Improvement; Taking Responsibility for Actions and Behaviors; and Respecting and Appreciating Others is what makes us successful and inspires all that we do. Want to learn more about Goodwill? Please go to our website: *********************************** JOB DESCRIPTION: Our Retail Housekeeping Technician is accountable for the cleanliness and tidiness of the retail facility. This individual should be friendly and helpful. This person is responsible for the overall cleanliness of the retail facility (both interior and exterior areas). The Retail Housekeeping Technician will be responsible for the following duties: Cleaning restrooms. Sweeping and mopping floors, cleaning and disinfecting fixtures, sinks and toilets, etc. Cleaning retail store; dust mopping and mopping floors, cleaning windows and sills, disposing of trash, vacuuming carpeted rugs, etc. Maintaining grounds outside of retail store. Maintaining the sales floor and inventory in a clean, neat and properly displayed manner. Frequently lifts and carries 10-35 pounds; occasionally lifts and carries up to 50 pounds. Continuous walking and frequent bending required. EDUCATION: High School Diploma or equivalent preferred but not required. EXPERIENCE: Prefer 4 to 6 months experience in housekeeping/janitorial position. HOURS: Associates should be available to work most store hours, especially on evenings and weekends. Stores are open M-Sat from 9am-8pm and open at 1pm on Sundays. PAY: $13.50 Eoe m/f/vets/disability

Position starts at $15.00 with annual merit increases and production bonuses. All team members are eligible for a variety of career development and skill training classes at no cost and can enjoy a generous team member discount. Full time team members are also eligible for medical, dental, and vision insurance along with paid time off. SUMMARY Sorts donated clothing to meet quality standards and hangs pre-sorted clothing as needed in a retail store and donation center by performing the following duties. ESSENTIAL DUTIES AND RESPONSIBILITIES are listed below in order of importance, from most important to least important. Pulls clothing from bins to examine and determines appropriateness for sales floor in accordance with established quality standards. Identifies and separates clothing of higher value. Places sellable clothing in appropriate bin to meet established quotas. Places unsellable clothing in appropriate containers. Counts presorted bins and completes a daily report reflecting totals. Places clothing on sales floor racks and pulls clothing from sales floor racks to make space as needed. Maintains and cleans work area, along with following SOP guidelines for work area. Reports known or suspected security and/or theft problems to the Store Manager or other members of management. SUPERVISORY RESPONSIBILITIES This job has no supervisory responsibilities. ADDITIONAL RESPONSIBILITIES Hangs clothing and places on racks for transporting to the sales floor, keeping similar types of clothing grouped together and using the correct color rotation system. Serves as back-up to Donation Processor, Hanger and Cashier as needed. Performs other job-related duties as assigned by any member of store management. LEADERSHIP COMPETENCIES To perform this job successfully, an individual must demonstrate the following competencies defined for a Leader within Goodwill's Leadership Competency Model and in alignment with our Core Values and Strategic Vision: Mission & Community Oriented: Commitment to Goodwill's Mission and Core Values - Actions are in line with Goodwill's Mission and Core Values Commitment to Inclusion - Works well with people that look and think differently Community and Service Driven - Wants to help others and make a difference in the community People Oriented: Relationship-Building Skills - Builds relationships and works well with others Communication Skills - Listens to understand and answers appropriately Commitment to Development - Completes required training and looks to grow on the job RESULTS ORIENTED Results Oriented: Commitment to Quality Results - Tries hard to meet goals and give outstanding customer service Business Acumen - Makes good choices Stewardship - Takes care of Company property Personal Development Oriented: Emotional Maturity - Thinks about how their actions make other people feel and acts appropriately Integrity - Can be counted on and be trusted Capacity for Change - Open to new ideas and ways of doing things QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Also listed below are the physical demands that must be met by the employee and the work environment characteristics that the employee will encounter while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION and/or EXPERIENCE No prior experience or training. CERTIFICATES, LICENSES, REGISTRATIONS This job has no certificate, license, or registration requirements.

WHY WORK FOR GOODWILL? No matter what your job is, you'll know that you're making a difference every day. Goodwill's retail stores fund employment and training services that help more than 30,000 people in northwest North Carolina each year. We are able to direct 90 percent of our revenue to our mission because our employees are innovative, efficient, driven and passionate about what they do. A Goodwill team member is flexible, has a strong work ethic, and understands how each employee in our organization contributes to our mission. As an organization whose goal is helping people find meaningful, stable employment, we believe strongly in providing competitive pay and top-notch benefits including paid time off, medical coverage, dental, vision, life insurance, disability, tuition reimbursement, 403(b), retail incentives and a company-paid pension plan. Want to learn more about Goodwill? Click on the links at the top of this page or go to: ******************** JOB DESCRIPTION: Our Lead Associates provide store leadership in absence of Store Manager/ Assistant to the Manager, demonstrating to the store staff our commitment to friendly customer service and team work. Must show integrity and resourcefulness and enjoy a varied and very fast-paced environment. Lead Associates are responsible for the following duties (some of which are required only in the absence of other management team): Closes store, reconciles cash with daily sales reports and secures facility for night, Prepares and maintain records of store operations including daily sales reports, cash deposits and opening/closing reports and conducts inspections when necessary. Cash register/customer service. Receiving, pricing and stocking donations. (Receivers may occasionally lift and carry up to 50 pounds, and frequently lift and carry 10 to 35 pounds.) Hanging/Inspecting/Tagging textile & clothing in a production style setting. EDUCATION: High School Diploma or equivalent preferred. EXPERIENCE: Lead or supervisory experience required. HOURS: Associates should be available to work most store hours, especially on evenings and weekends. Stores are open Monday through Saturday 9am to 8pm, opening at 1PM on Sunday. PAY: $16.25 EOE, E-verify employer

Oversees all aspects of assigned retail locations plumbing, mechanical and electrical. Facilities repairs to include, but not limited to, plumbing fixtures, door and window repairs, lift repair, ceiling tile replacement, lighting repairs and replacement, installation of new equipment such as lighting, ceiling fans, or floor covering. Ensures that all repairs and purchases are within the locations budget. Works with outside vendors when scope of work is larger than expertise or where additional equipment is needed. Functions as the liaison between the stores and vendors to ensure scheduled repairs are conducive to the store's hours and customer traffic. Supports a range of project management functions for both in house and outsourced projects including, but not limited to: schematics, project cost estimates, composes request for proposals (RFP'S), data management, email communications, researches, and creates presentations to inform decision makers. Secures quotes, schedules replacement, and manages scope for capital improvement projects. Conducts quarterly facilities checklist to review open work orders, needed repairs, and alleviate reoccurring issues. Documents are recapped and submitted to the locations store management team, District Manager, Manager, Facilities Services, and Director, Facilities Services. Creates work orders and implements corrective action for each deficiency noted in report. Repairs and replaces parts on Attended Donation Centers. Makes connections for Attended Donation Center heaters and lights pilot lights. Performs light construction work to include building shelves, patching and repairing drywall, and welding bollards on railings and docks. Performs light painting. Informs the Manager, Facilities Services of needed repairs. EDUCATION and/or EXPERIENCE High school diploma or general education degree (GED); and two years' experience providing maintenance services to include electrical, HVAC, plumbing, and construction; or equivalent combination of education and experience. Certification in one of the above areas is preferred. CERTIFICATES, LICENSES, REGISTRATIONS Valid Driver's License (Class C) and safe driving record (as determined by the Agency's insurance carrier). Certification in at least one of the following is preferred; HVAC, Electrical, Plumbing or Building Science. PHYSICAL DEMANDS While performing the duties of this job, the team member is regularly (2/3 of the day) required to stand; walk; use hands to finger, handle, or feel; and reach with hands and arms. The team member is occasionally (less than 1/3 of the day) required to sit; climb or balance; stoop, bend, pull or push; turn and twist body; and talk or hear. The team member must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision, and depth perception. Regulartravel within our service territory is required.

Use your skills to transform your local community. Goodwill Industries of Northwest North Carolina offers numerous career opportunities with competitive pay, excellent benefits, and the reward of knowing your hard work is helping others. WHY WORK FOR GOODWILL? Goodwill Industries of Northwest North Carolina, Inc. (Goodwill) is a 501(c)(3) nonprofit organization headquartered in Winston-Salem, NC. We employ more than 1,100 team members who are dedicated to our mission of providing employment and training services that help people find jobs and reach financial stability. With 51 retail stores, 20 career centers, and dozens of attended donation centers across a 31-county territory, Goodwill is a complex enterprise offering a wide range of career opportunities. At Goodwill, the work we do makes a difference in the lives of the individuals we serve and, in turn, in the community in which we live. Our business operations provide stability to our organization that is not always enjoyed by nonprofit organizations solely funded by outside sources. Our employees enjoy excellent benefits and a unique work environment that is professional, fast paced, and fulfilling. Our organization's values shape our culture and guide our interactions with program participants, customers, and each other. Our shared commitment to Living the Mission; Promoting Teamwork; Driving Improvement; Taking Responsibility for Actions and Behaviors; and Respecting and Appreciating Others is what makes us successful and inspires all that we do. Want to learn more about Goodwill? Please go to our website: *********************************** JOB DESCRIPTION: Our Donations Sorters/Pricers are the “face of Goodwill” to the donors who make our work possible. Donations Sorters/Pricers are team-oriented, friendly and go out of their way to help our donors. They are able to lift incoming donations (up to 50 lbs.) and are able to evaluate the merchandise and price it appropriately. We seek individuals who make work a priority and who enjoy meeting high expectations in a fast-paced environment. Donations Sorters/Pricers will be responsible for the following duties: Greeting donors and unloading donated goods. Providing friendly and informed customer service to donors, assisting with receipts. Maintaining a safe and neat work environment- taking pride in the efficiency of their area. Position may include cross-training in the following areas: Cash Register, Hanging/Inspecting/Tagging textile & clothing in a production style setting. Receivers may occasionally lift and carry up to 50 pounds, and frequently lift and carry 10 to 35 pounds. EDUCATION: High School Diploma or equivalent preferred. EXPERIENCE: Production or similar experience preferred. HOURS: Associates should be available to work most store hours, especially on evenings and weekends. Stores are open Monday through Saturday 10am to 8pm, opening at 1PM on Sunday. Pay: $13.50. This location is also eligible for a $2/hr pay differential. EOE: E-Verify Employer

Job Description Use your skills to transform your local community. Goodwill Industries of Northwest North Carolina offers numerous career opportunities with competitive pay, excellent benefits, and the reward of knowing your hard work is helping others. WHY WORK FOR GOODWILL? Goodwill Industries of Northwest North Carolina, Inc. (Goodwill) is a 501(c)(3) nonprofit organization headquartered in Winston-Salem, NC. We employ more than 1,100 team members who are dedicated to our mission of providing employment and training services that help people find jobs and reach financial stability. With 51 retail stores, 20 career centers, and dozens of attended donation centers across a 31-county territory, Goodwill is a complex enterprise offering a wide range of career opportunities. At Goodwill, the work we do makes a difference in the lives of the individuals we serve and, in turn, in the community in which we live. Our business operations provide stability to our organization that is not always enjoyed by nonprofit organizations solely funded by outside sources. Our employees enjoy excellent benefits and a unique work environment that is professional, fast paced, and fulfilling. Our organization's values shape our culture and guide our interactions with program participants, customers, and each other. Our shared commitment to Living the Mission; Promoting Teamwork; Driving Improvement; Taking Responsibility for Actions and Behaviors; and Respecting and Appreciating Others is what makes us successful and inspires all that we do. Want to learn more about Goodwill? Click on the links at the top of this page or go to: ********************* Job Summary The NCWorks Program Manager role is responsible for overseeing the implementation and administration of Workforce Innovation and Opportunity Act (WIOA) Title I programs, including Adult, Dislocated Worker, and Youth services. This position ensures compliance with federal, state, and local regulations, manages program staff, and drives performance outcomes to meet workforce development goals. The manager works closely with NCWorks Career Centers, Workforce Development Boards, and community partners to deliver high-quality services to job seekers, employers, and agencies. Reporting to the Goodwill Workforce Development District Director, the role requires collaboration across multiple stakeholders to maintain program integrity and effectiveness. The NCWorks Program Manager is key in assisting with program oversight and compliance, conducting reviews and audits for quality assurance, and ensuring accurate documentation. They support budget preparation and monitoring, ensure efficient resource use, and analyze program metrics to improve outcomes. They are responsible for supervising the outreach and compliance team, providing training and evaluations, and fostering a collaborative team environment. The role also emphasizes community and employer engagement through partnerships, outreach, and representation at workforce development events, along with other duties as assigned and travel throughout the High Country Region. Essential Job Duties Manages different programs within the districts. Responsible for employee management within the assigned district including hiring, coaching and development, onboarding, training, scheduling, and disciplinary processes. Manages operations and staff at career centers. Responsible for program management and team members providing services to participants. Provide oversight for resources allocated to programs and the efficient and effective utilization of those resources. Manages departmental budgets. Provides career development feedback through performance reviews and team staffing. Generates reports, audits files, and performs file maintenance. Interacts with mission partners. Effectively promotes Goodwill's services. Helps develop community-based services and partnerships. Assists with career portfolio services such as resume and cover letter writing and helping with LinkedIn profiles. Education Bachelor's degree in Human Services, or similar, preferred. Qualifications At least 1 year of program management, operations management, and/or grant experience required. Experience developing and maintaining external partner relationships. At least 1 year of supervisory experience required. Communication skills - written and verbal. Organizational skills with the ability to multitask & make decisions under pressure, understanding deadlines. Partnership & Business Development skills Coaching, Development and Leadership Skills Conflict management skills Critical Thinking and Time Management skills Customer Service focus Microsoft Office Suite Understanding of Goodwill's brand and overall brand awareness, and ability to assist with Mission strategy development. EOE. E-Verify Employer.

Job Description Use your skills to transform your local community. Goodwill Industries of Northwest North Carolina offers numerous career opportunities with competitive pay, excellent benefits, and the reward of knowing your hard work is helping others. WHY WORK FOR GOODWILL? Goodwill Industries of Northwest North Carolina, Inc. (Goodwill) is a 501(c)(3) nonprofit organization headquartered in Winston-Salem, NC. We employ more than 1,100 team members who are dedicated to our mission of providing employment and training services that help people find jobs and reach financial stability. With 51 retail stores, 20 career centers, and dozens of attended donation centers across a 31-county territory, Goodwill is a complex enterprise offering a wide range of career opportunities. At Goodwill, the work we do makes a difference in the lives of the individuals we serve and, in turn, in the community in which we live. Our business operations provide stability to our organization that is not always enjoyed by nonprofit organizations solely funded by outside sources. Our employees enjoy excellent benefits and a unique work environment that is professional, fast paced, and fulfilling. Our organization's values shape our culture and guide our interactions with program participants, customers, and each other. Our shared commitment to Living the Mission; Promoting Teamwork; Driving Improvement; Taking Responsibility for Actions and Behaviors; and Respecting and Appreciating Others is what makes us successful and inspires all that we do. Want to learn more about Goodwill? Click on the links at the top of this page or go to: ********************* Job Summary The Safety Manager manages Goodwill's Safety and Health program with the overall goal of ensuring comprehensive safety training, policies and procedures, and tracking metrics are in place to minimize the frequency and severity of workplace accidents and injuries while maintaining corporate compliance for training and tracking metrics. The Safety Manager will work closely with the LP Manager as they conduct scheduled site visits to review standards and facility conditions while auditing staff training, site safety conditions, and safety metrics. The Safety Manager works with the internal compliance team and with all departments on the development, review, and implementation of safety programs and oversees all aspects of workplace safety to ensure compliance with OSHA regulations on the federal and state level. They will also organize and lead corporate training programs related to compliance and safety utilizing virtual and in-person training methods to publish to all employees. Essential Responsibilities: Oversees and conducts site visits throughout three regions. Oversees and manages safety walks and OSHA reviews throughout stores, trains retail staff with the monthly safety topic and inspects building for safety violations. Conducts loss prevention checks and walkthroughs (i.e. cash drawer checks) and case studies to determine what items are typically stolen from the stores. Reviews safety training for new hires. Reviews OSHA 300 logs and manages any workplace issues which have been sited at Goodwill. Creates, revises, and curates all corporate safety training documents and manages monthly safety training to all site staff, annual required safety training, and safety training for new employee on-boarding. Partners with Corporate Compliance Manager to maintain all health and safety program documentation and to ensure site compliance throughout the company, determining and implementing appropriate action as necessary to maintain corporate compliance and CARF accreditation in the area of safety/health. Recommends corrective action that mitigates risks by analyzing trends from data found on recordable incident forms, near miss reports, injury forms and safety inspections. Serves as the direct liaison to executive safety team for bi-annual safety updates to include any required critical situation updates. Partners with Executive Safety Committee, Compliance Manager, and Senior Leadership Team to set safety policy and procedures. Reviews worker compensation cases and assists People team with any investigation needs. Reviews and stores any related security video and provides to insurance or internal teams as needed. Other duties, as assigned. Education: Associate degree required. Bachelor's degree in business related field or Safety Management, preferred. Requirements: Certified First Aid/ CPR trainer, preferred. Minimum 3 years' experience in safety management. 30-hour OSHA certification preferred. CPR certifications and/or first aid skills preferred. Excellent communication skills - both written and verbal. Ability to develop safety training materials. Ability to de-escalate situation and manage conflict. Basic computer skills. Proficient in Microsoft Office suite. Must possess strong organizational skills and give attention to detail. Must have strong presentation skills at all organizational levels. Must have familiarity and experience recommending appropriate corrective actions as a result of safety violations. Driver's license required. Ability to travel within region, as required. Bi-lingual in English and Spanish, preferred. BENEFITS Goodwill believes strongly in supporting our team members and offers excellent benefits, professional development, and opportunities for internal career growth. We are continuously looking for opportunities to expand our benefits program to accommodate the needs of our team members. While this list is not all-inclusive, some of the many benefits we offer to all employees are: Paid Time Off (PTO) Money Purchase Pension Plan 403(b) Retirement Savings Plan Employee Assistance Program Free Telehealth Employee Referral Program Quarterly Incentive Programs (for all retail positions) Corporate Discount Programs In addition, we offer the following benefits for our full-time team members working 30 or more hours per week: Medical Insurance Prescription Coverage Dental and Vision Coverage Flex Spending Accounts (Medical and Dependent Care) Short & Long-Term Disability Life Insurance Tuition Reimbursement EOE. E-Verified Employer.

Supports management in the monthly close, monthly financial reporting, monthly forecasting, and the annual budget planning process. Provides special accounting and project support by performing the following duties. ESSENTIAL DUTIES AND RESPONSIBILITIES are listed below in order of importance, from most important to least important. Assists the Assistant Controller in the monthly financial closing by preparing monthly journal entries, reconciling assigned accounts, assisting in the review of general ledger activities, analysis of variances, and production of financial statements. Performs activities of the Fixed Assets accounting function. Oversee the accounting and reporting for fixed assets to ensure proper capitalization of project costs in compliance with accounting standards. Ensures required reports and reconciliation are submitted accurately and timely, Maintain the fixed asset register, ensuring accurate recording of acquisitions, disposals, and depreciation. Prepare fixed asset reports and analyses for management. Track and report on capital expenditures and project budgets. Perform activities related to Lease Management. Maintaining and updating lease accounting records in accordance with relevant accounting standards ASC 842. Track and manage lease agreements, payments, and related financial obligations. Ensure accurate recording of lease assets and liabilities including property taxes, CAMs, insurance, and rent. Prepare lease-related disclosures for financial statements. Perform activities related to Grants and Program Management. Oversee the financial administration of grants/programs, including budgeting, reporting, and compliance. Monitor grant/program expenditures to ensure alignment with approved budgets and funding requirements. Prepare and submit accurate and timely financial reports to grantors. Collaborate with program managers to develop grant budgets and financial projections. Perform general activities. Ensure all transactions and activities follow GAAP, organizational policies, and relevant regulations. Ensure monthly closing activities are complete accurately and on time. Participate in the annual budgeting process and monthly financial forecasting. Support internal and external audits by providing necessary documentation and explanations in a timely manner. Document processes, SOP's, and participate in cross-training. Generate and interprets financial information for practical use by others in the organization, to identify and flag potential issues for resolution and collaborates with appropriate management to respond to questions and resolve issues. SUPERVISORY RESPONSIBILITIES This job has no supervisory responsibilities. ADDITIONAL RESPONSIBILITIES Assists in the resolution of problems related to accounting and lease software; and performs other job-related tasks as assigned by the Assistant Controller.

Use your skills to transform your local community. Goodwill Industries of Northwest North Carolina offers numerous career opportunities with competitive pay, excellent benefits, and the reward of knowing your hard work is helping others. WHY WORK FOR GOODWILL? Goodwill Industries of Northwest North Carolina, Inc. (Goodwill) is a 501(c)(3) nonprofit organization headquartered in Winston-Salem, NC. We employ more than 1,100 team members who are dedicated to our mission of providing employment and training services that help people find jobs and reach financial stability. With 51 retail stores, 20 career centers, and dozens of attended donation centers across a 31-county territory, Goodwill is a complex enterprise offering a wide range of career opportunities. At Goodwill, the work we do makes a difference in the lives of the individuals we serve and, in turn, in the community in which we live. Our business operations provide stability to our organization that is not always enjoyed by nonprofit organizations solely funded by outside sources. Our employees enjoy excellent benefits and a unique work environment that is professional, fast paced, and fulfilling. Our organization's values shape our culture and guide our interactions with program participants, customers, and each other. Our shared commitment to Living the Mission; Promoting Teamwork; Driving Improvement; Taking Responsibility for Actions and Behaviors; and Respecting and Appreciating Others is what makes us successful and inspires all that we do. Want to learn more about Goodwill? Please go to our website: *********************************** JOB DESCRIPTION: Are you a “go getter”, goal oriented person with an eye for details? Then this may be the opportunity for you. To be successful in this role you must enjoy working independently, being organized, dependable and meeting production goals. In exchange Goodwill provides a host of eligible benefits to help support you and your family after meeting a waiting period. Paid Time Off, Pension Plan, Medical & Dental as well as tuition reimbursement, among numerous benefits. Clothing Hangers/Inspectors will be responsible for the following duties: - Sorting clothing: must have an eye for quality and be able to consistently be alert to defects. Goodwill does not stock merchandise which does not meets its quality standards. Hanging and tagging clothing requires the ability to avoid distractions and focus on working efficiently and quickly. Maintaining a safe and neat work environment- taking pride in the efficiency of their area. Position may include cross-training in the following areas: Cash Register; Receiving, pricing and stocking donations. (Receivers may occasionally lift and carry up to 50 pounds, and frequently lift and carry 10 to 35 pounds.) EDUCATION: High School Diploma or equivalent preferred. EXPERIENCE: Production or similar experience preferred. HOURS: Associates should be available to work most store hours, especially on evenings and weekends. Stores are open Monday through Saturday 9am to 8pm, opening at 1PM on Sunday. Pay: $13.50 EOE: E-Verify Employer

Position starts at $15.00 with annual merit increases and production bonuses. All team members are eligible for a variety of career development and skill training classes at no cost and can enjoy a generous team member discount. Full time team members are also eligible for medical, dental, and vision insurance along with paid time off. SUMMARY Hangs pre-sorted, donated clothing to be placed on the sales floor in a retail store and donation center by performing the following duties. ESSENTIAL DUTIES AND RESPONSIBILITIES are listed below in order of importance, from most important to least important. Places clothing from a pre-sorted bin of textiles on hangers to meet established quotas. Hangs clothing on racks for transporting to the sales floor, keeping similar types of clothing grouped together and using the correct color rotation system. Places correct color rotation system on hangers. Counts pieces of clothing hung and completes daily report reflecting totals. Places clothing on sales floor racks and pulls clothing from sales floor racks to make space as needed. Maintains and cleans work area, along with following SOP guidelines for work area. Reports known or suspected security and/or theft problems to the Store Manager or other members of management. SUPERVISORY RESPONSIBILITIES This job has no supervisory responsibilities. ADDITIONAL RESPONSIBILITIES Serves as back-up to the Donation Processor, Sorter, and Cashier as needed. Perform other job-related duties as assigned by any member of store management. LEADERSHIP COMPETENCIES To perform this job successfully, an individual must demonstrate the following competencies defined for a Leader within Goodwill's Leadership Competency Model and in alignment with our Core Values and Strategic Vision: Mission & Community Oriented: Commitment to Goodwill's Mission and Core Values - Actions are in line with Goodwill's Mission and Core Values Commitment to Inclusion - Works well with people that look and think differently Community and Service Driven - Wants to help others and make a difference in the community People Oriented: Relationship-Building Skills - Builds relationships and works well with others Communication Skills - Listens to understand and answers appropriately Commitment to Development - Completes required training and looks to grow on the job RESULTS ORIENTED Results Oriented: Commitment to Quality Results - Tries hard to meet goals and give outstanding customer service Business Acumen - Makes good choices Stewardship - Takes care of Company property Personal Development Oriented: Emotional Maturity - Thinks about how their actions make other people feel and acts appropriately Integrity - Can be counted on and be trusted Capacity for Change - Open to new ideas and ways of doing things QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Also listed below are the physical demands that must be met by the employee and the work environment characteristics that the employee will encounter while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION and/or EXPERIENCE No prior experience or training. CERTIFICATES, LICENSES, REGISTRATIONS This job has no certificate, license, or registration requirements.

Provides career advancement coaching by working with participants once they have launched their career path with Goodwill support and beyond. Coordinates the transition from the Career Navigator to Career Advancement Services in the latter stages of onboarding and/or further in their job tenure by providing on the job success planning, micro-learning trainings and employment tips to serve the needs of the individual with the goal of achieving job retention, financial stability, career advancement, and asset and wealth building. Partners in participant's career journey and collaborates with Employer Engagement Team to ensure participants successful employment history and advancement opportunities by performing the following duties. ESSENTIAL DUTIES AND RESPONSIBILITIES are listed below in order of importance, from most important to least important. Builds relationships through an informative, educational, and coaching process with participants to include development and implementation of comprehensive, individualized program plans, ultimately achieving career advancement and employment retention. Monitors and supports employment progress of participants, analyzes progress reports from coaching staff, (PAIRIN report, Career Development Plan, etc.); determines eligibility and satisfactory progress toward retention and career advancement, identifies current and potential needs and designs appropriate plan. Investigates participants' skills gaps and behavioral attributes, and develops the outcomes needed for a successful relationship with employers to increase retention beyond one year and career advancement. Delivers service responsibilities to include development and implementation of comprehensive, individualized program plans, ultimately achieving employment retention and career advancement. Ensures high quality career advancement coaching and collaborates with internal and external partners to ensure participants successful employment history and growth opportunities. Uses assessment information and coaching skills for dialogue and observation to identify mindset models and behavioral-based attributes to development, helps participants recognize their strengths, empowers participants to be more effective in developing career mobility skills, and provides program impact data using identified benchmark and progression measures. Analyzes service delivery data and monitors service outcomes for career navigation, initial employment, employment rates, retention, advancement, service quality, and service effectiveness. Actively engages and supports Goodwill alumni by developing, coordinating, and evaluating programs and projects to promote alumni relations and career advancement. Collaborates closely in a dynamic team environment with Workforce Services staff and across departments to help participants bridge any gaps to reaching career advancement. Proposes innovative and individualized recommendations to help establish and drive optimal improvements for participants as well as employers and Workforce Services programs. Continuously learns new tools, virtual technologies, as well as best practices and shares learnings with others; embraces a growth mindset approach. Creates, develops, and leverages an environment that will promote and maximize technologies to engage and coach participants both virtually and in person. Promotes continual learning and stays up to date on industry trends and career metrics-based coaching practices. Leverages strength-based and behavioral based approaches to educate participants on new ways of working and advancing while encouraging transparency. Promotes and encourages participants in exploring learning and working in a digital environment. Maintains comprehensive and timely documentation of all services provided and referred, documenting the progress of persons served in accordance with Agency and contractual requirements, regularly sharing information with involved stakeholders and referral sources. Compiles and completes program reports as needed by the Manager, Career Navigator. Maintains professional communications with staff in other services areas to ensure customer experience and best outcome for participant served. SUPERVISORY RESPONSIBILITIES This job has no supervisory responsibilities. ADDITIONAL RESPONSIBILITIES Participates in continuous quality improvement processes and serves on organizational and divisional project teams. Actively participates in area organizations which will benefit program purpose and goals. Performs other job-related tasks as assigned by the Manager, Career Navigation. LEADERSHIP COMPETENCIES To perform this job successfully, an individual must demonstrate the following competencies defined for a TEAM Leader within Goodwill's Leadership Competency Model and in alignment with our Core Values and Strategic Vision: Mission & Community Oriented: Commitment to Goodwill's Mission & Core Values - Models and champions Goodwill's Mission and Core Values Commitment to Inclusion - Champions inclusion activities, strategies, and initiatives Community & Service Driven - Models high-level services that differentiate Goodwill from other organizations PEOPLE ORIENTED People Oriented: Relationship-Building Skills - Effectively models approachability and openness Communication Skills - Effectively tailors communication to the appropriate audience Commitment to Development - Encourages staff to utilize tools to support their development Results Oriented: Commitment to Quality Results - Encourages staff accountability for meeting goals and producing high-quality results Business Acumen - Effectively transfers learning from one situation to another Stewardship - Effectively works within financial guidelines and reports all financial irregularities immediately to management PERSONAL DEVELOPMENT ORIENTED Personal Development Oriented: Emotional Maturity - Tempers personal emotions and escalates sensitive issues to the appropriate level of management Integrity - Effectively models sound professional ethics Capacity for Change - Champions the awareness and impact of change QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Also listed below are the physical demands that must be met by the team member and the work environment characteristics that the team member will encounter while performing the essential functions of this job. Reasonable accommodations may be made to enable otherwise qualified individuals with disabilities to perform the essential functions. EDUCATION and/or EXPERIENCE Bachelor's degree in Human Services, Psychology, Social Science, Education, Career Coaching, Workforce Development or related field and four years' experience working in Career Coaching and/or Workforce Development; or the equivalent combination of education and experience. Career coaching and mentorship experience strongly preferred. CERTIFICATES, LICENSES, REGISTRATIONS Valid Driver's License (Class C), car insurance and reliable automobile and safe driving record (as determined by the Agency's insurance carrier) required.

Looking for a job with purpose? Working for Goodwill Industries of Northwest North Carolina is more than a job - it's a career with local impact. Use your skills and experience to make a difference in your community. Goodwill offers competitive pay, excellent benefits, and numerous opportunities for career growth. WHY WORK FOR GOODWILL? Goodwill Industries of Northwest North Carolina, Inc. (Goodwill) is a 501(c)(3) nonprofit organization headquartered in Winston-Salem, NC. We employ more than 1,100 team members who are dedicated to our mission of providing employment and training services that help people find jobs and reach financial stability. With 51 retail stores, 20 career centers, and dozens of attended donation centers across a 31-county territory, Goodwill is a complex enterprise offering a wide range of career opportunities. At Goodwill, the work we do makes a difference in the lives of the individuals we serve and, in turn, in the community in which we live. Our business operations provide stability to our organization that is not always enjoyed by nonprofit organizations solely funded by outside sources. Our employees enjoy excellent benefits and a unique work environment that is professional, fast paced, and fulfilling. Our organization's values shape our culture and guide our interactions with program participants, customers, and each other. Our shared commitment to Living the Mission; Promoting Teamwork; Driving Improvement; Taking Responsibility for Actions and Behaviors; and Respecting and Appreciating Others is what makes us successful and inspires all that we do. Want to learn more about Goodwill? Please go to our website: *********************************** JOB DESCRIPTION: Our Retail Associates focus on customer service, store appearance and excellence in customer care. Retail Associates are team-oriented, friendly and innovative in solving customer concerns. They go the extra step in making customers feel at home in the store. We seek individuals who make work a priority and who enjoy meeting high expectations in a fast-paced environment. Retail Associates may be responsible for the following duties: • Cleaning of store floors • Moving carts of goods in and out of sales area. • Operating cash register and bagging items. • Pulling items from sales floor, placing in carts/totes and moving to recycle area. • May also require frequent lifting of moderately heavy items up to 35 lbs. Occasional lifting up to 50 lbs. (with assistance if over 50 lbs.) EDUCATION: High School Diploma or equivalent preferred. EXPERIENCE: Cash register experience and ability to count cash required. HOURS: Associates should be available to work most store hours, especially on evenings and weekends. Most stores are open M-Sat from 10am-8pm and open at 1pm on Sundays. Pay: $13.50 + $2/hr geographic differential EOE: E-Verify Employer

Use your skills to transform your local community. Goodwill Industries of Northwest North Carolina offers numerous career opportunities with competitive pay, excellent benefits, and the reward of knowing your hard work is helping others. WHY WORK FOR GOODWILL? Goodwill Industries of Northwest North Carolina, Inc. (Goodwill) is a 501(c)(3) nonprofit organization headquartered in Winston-Salem, NC. We employ more than 1,100 team members who are dedicated to our mission of providing employment and training services that help people find jobs and reach financial stability. With 51 retail stores, 20 career centers, and dozens of attended donation centers across a 31-county territory, Goodwill is a complex enterprise offering a wide range of career opportunities. At Goodwill, the work we do makes a difference in the lives of the individuals we serve and, in turn, in the community in which we live. Our business operations provide stability to our organization that is not always enjoyed by nonprofit organizations solely funded by outside sources. Our employees enjoy excellent benefits and a unique work environment that is professional, fast paced, and fulfilling. Our organization's values shape our culture and guide our interactions with program participants, customers, and each other. Our shared commitment to Living the Mission; Promoting Teamwork; Driving Improvement; Taking Responsibility for Actions and Behaviors; and Respecting and Appreciating Others is what makes us successful and inspires all that we do. Want to learn more about Goodwill? Please go to our website: *********************************** JOB DESCRIPTION: Our Retail Assistant Managers lead by example through fair delegation and hands-on work in every store area. They demonstrate a commitment to friendly customer service and team work. They show integrity, following company guidelines in letter and spirit. They hold associates and self accountable for meeting company goal, treating all staff with respect and fairness. They show integrity and resourcefulness and enjoy a varied and very fast-paced environment. Retail Assistant Managers will be responsible for the following duties: Ensuring that production goals are met by staff. Creating a positive store environment for staff and customers. Payroll/timekeeping Assisting in ensuring production goals and sales goals are met. Closing store, reconciling cash with daily sales reports and securing facility for night. Cash register/customer service. Receiving, pricing and stocking donations. (Receivers may occasionally lift and carry up to 50 pounds, and frequently lift and carry 10 to 35 pounds.) Hanging/Inspecting/Tagging textile & clothing in a production style setting. EDUCATION: High School Diploma or equivalent preferred. EXPERIENCE: Requires three or more years of retail experience plus experience in a supervisory role. Prefer experience as a key holder HOURS: Stores are open M-Sat from 10am-8pm and open at 1pm on Sundays. PAY: $17.21 EOE: E-Verify Employer

Job Description The Financial Aid Specialist II collaborates with the Assistant Director, Financial Aid & Advising to implement strategic, integrated plans that ensure effective delivery of the Financial Aid Program. The role is committed to providing students and families with current, accurate information and personalized support. Key responsibilities include: Stay informed on best practices and emerging trends in financial aid services for students and families. Collaborate with all Crosby programs to plan and implement engagement strategies and programming to share current scholarship information with juniors, seniors and families. Track and support senior high school students' participation and completion of scholarship applications. Write, curate and manage content tailored to target audiences, including promotional materials for events, scholarship opportunities, and financial aid newsletters. Coordinate and facilitate initiatives including scholarship information sessions for students, parents, and staff. Monitor and manage Financial Aid Program email account and Submittable messages responding to inquiries independently. Oversee the Crosby Scholarships Program, including the development and delivery of training materials and sessions for the selection committees. Maintain accurate records of scholarship funds, recipients, and reporting requirements ensuring compliance with donor and legal guidelines Provide guidance to students on eligibility, application procedures, and deadlines for top tier scholarships at Crosby's most popular colleges Collaborate and support efforts to effectively execute the LDG Program Meet with families to assist with completing financial aid forms Generate and maintain data reports related to the Last Dollar Grant, Crosby Scholarships, and FAFSA completion as needed. Proficient usage of CrosbyConnect portal system to run reports and update student data efficiently. Demonstrate proficiency in Constant Contact and Canva for content creation and communication. Maintain and update website using WordPress as required. Use scholarship management software (Submittable) effectively. Participate in ongoing financial aid training to stay current on forms, processes, and regulatory updates. Education Bachelor's degree, required. Qualifications Strong listening, writing, public speaking, and presentation skills. Exceptional organization skills and attention to detail. Have the ability to take initiative and work independently. Must be able to work effectively with a diverse population in a team effort to support the mission of the Program Skilled at translating complex information into clear, accessible language and responding to questions with patience. Demonstrated ability to establish and maintain strong, collaborative relationships with school staff and parents. Adaptable and responsive to uncertainty and change. Thrives in a fast-paced, dynamic work environment. Dependable and punctual, with a commitment to following direction and seeking feedback and coaching for continuous growth Committed to fostering and supporting an inclusive and welcoming environment. Skilled at managing multiple priorities and tasks with efficiency and focus. New team members will work full-time in the office with the opportunity to be considered for a flexible Work from Home schedule after 90 days of employment.

Position starts at $17.00 with annual merit increases and production bonuses. All team members are eligible for a variety of career development and skill training classes at no cost and can enjoy a generous team member discount. Full time team members are also eligible for medical, dental, and vision insurance along with paid time off. SUMMARY Assists Store Manager and Assistant Store Manager in the management, leadership, and operations of a retail store and donation center by performing the following duties. ESSENTIAL DUTIES AND RESPONSIBILITIES are listed below in order of importance, from most important to least important. Opens and closes the retail store and performs all administrative and clerical duties including making bank deposits and securing the building at the direction of the Store Manager and in accordance with established guidelines. Issues refunds and resolves customer complaints. Ensures that customers and donors receive prompt, courteous service. Makes scheduling and production decisions to meet established financial and operational objectives in the absence of/and at the direction of the Store Manager and Assistant Manager. Manages the production of donated goods to achieve maximum sales potential in accordance with established guidelines. Coordinates shipments and makes adjustments to ensure store has adequate product to achieve all sales goals. Rotates, categorizes, and arranges merchandise by color according to established guidelines. Performs work of store personnel as needed. Reports known or suspected security and/or theft problems to the Store Manager, Assistant Manager or other member of management. Supervises store personnel and store activities in the absence of/and at the direction of the Store Manager and the Assistant Manager; see Supervisory Responsibilities below. SUPERVISORY RESPONSIBILITIES Supervises store employees and store activities in the absence of/and at the direction of the Store Manager and Assistant Store Manager. Carries out supervisory responsibilities in accordance with the Agency's policies and procedures. Responsibilities include training employees; planning, assigning and directing work; addressing complaints and reporting circumstances to Store Manager or Assistant Store Manager. ADDITIONAL RESPONSIBILITIES Performs other job-related tasks as assigned by the Store Manager and/or Assistant Store Manager. LEADERSHIP COMPETENCIES To perform this job successfully, an individual must demonstrate the following competencies defined for a TEAM Leader within Goodwill's Leadership Competency Model and in alignment with our Core Values and Strategic Vision: Mission & Community Oriented: Commitment to Goodwill's Mission & Core Values - Models and champions Goodwill's Mission and Core Values Commitment to Inclusion - Champions inclusion activities, strategies, and initiatives Community & Service Driven - Models high-level services that differentiate Goodwill from other organizations PEOPLE ORIENTED People Oriented: Relationship-Building Skills - Effectively models approachability and openness Communication Skills - Effectively tailors communication to the appropriate audience Commitment to Development - Encourages staff to utilize tools to support their development Results Oriented: Commitment to Quality Results - Encourages staff accountability for meeting goals and producing high-quality results Business Acumen - Effectively transfers learning from one situation to another Stewardship - Effectively works within financial guidelines and reports all financial irregularities immediately to management SONAL DEVELOPMENT ORIENTED Personal Development Oriented: Emotional Maturity - Tempers personal emotions and escalates sensitive issues to the appropriate level of management Integrity - Effectively models sound professional ethics Capacity for Change - Champions the awareness and impact of change QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Also listed below are the physical demands that must be met by the employee and the work environment characteristics that the employee will encounter while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION and/or EXPERIENCE High school diploma or general education degree (GED) and one year of Goodwill retail experience or 2 years retail experience; or equivalent combination of education and experience. CERTIFICATES, LICENSES, REGISTRATIONS Valid Driver's License (Class C), car insurance and reliable automobile.